Best Businesses in New York, NY

I contacted Anthony about a gas pipe inspection I needed for my condo and he was very quick to respond. He explained the Local Law 152 inspection process and told me what was involved. He was willing to send someone out first thing Monday morning to give me an estimate which I appreciated very much. I couldn't use him but was very impressed with the reviews I read on Yelp and told him I was actually looking forward to hiring him in the future! Even though it's not something many people would admit to, lol.

Today was my 1st time receiving drain cleaning from this company and I was very pleased with the service the quick responses, very polite and professional. Overall I had a great experience with the technician Pete. I will definitely continue using them in the future and I will recommend

Had a clogged kitchen sink drain. Asked for a request from Yelp, response was nearly immediate. I called the number and spoke with Mike (mechanic). He was super nice/helpful even though I'd not gotten the office directly. Said I'd call back when I was sure. Chose them out of the bunch. He was here in an hour and done in 15 minutes. No mess, cleaned up after himself and was, for lack of a better term, very easygoing and positive. Great experience and great results. Adding the number to my contacts for future services.

I found myself in a situation where I had many choices and quick decisions to make after Hurricane Ida resulted in unprecedented government agency involvement.  I needed a trusted, written opinion from a plumbing expert who was aware of city codes, the intricacies of gas pipes, the interrelation of chimney channels and oxygen levels, water damage implications (or lack thereof), construction specialist opinions and awareness of budgeting limitations in the midst of inflation created by the supply chain debacle that has affected our nation and world.  I received an immediate phone call after being afforded the opportunity to send some photographs. Although others could have taken advantage of the fact that I am not well versed in plumbing jargon, I was treated with the utmost respect and felt very supported.  Information was provided in a manner that was never condescending and I learned so much in a short period of time.  Tom's Plumbing was very generous with their time.  They were extremely transparent in telling me what I did not need to replace and why.  Their multifaceted knowledge is as formidable as their honest decency is inspiring.  While never imposing their viewpoints, they could not have been nicer in calmly explaining what could and could not be done, always offering a clear reason.  All these exchanges of ideas took place on a Sunday evening when most persons are disconnecting from their livelihoods that can be a source of physical and cognitive stress.  Thanks to these very kind gestures, I will be able to comfortably meet application deadlines so I may take proactive measures to protect my boiler and water heater from future extraordinary basement flooding.  To say I am grateful would be an understatement.

Bruno responded within 10 minutes of my  inquiry and squeezed me in for an emergency check of a ceiling leak. He showed up to my home within an hour, despite having a fully planned work day, and was able to diagnose the issue quickly. Although he had to cut into my ceiling to assess the source of the problem, he ultimately said it was a non-plumbing related issue and refused to charge for his time/effort. He is super honest and we would call him anytime for go-forward business due to his integrity. Highly recommend!

We didn't have a serious problem just a very low pressure shower.  Even so John contacted me immediately and told me where to get the correct part. As soon as I had it they scheduled an appointment.   Dominick knew exactly what to do - even though to me it was a complicated European system.  It works better than when it was first installed.  So happy to have competent  plumbers available to call when needed.

Saved the day when we had major flooding problems. Showed up on time, sorted the issue, had to come back a second time. Also on time. Very efficient.

Found Top Pro Plumbing via yelp.  I needed a pipe in the basement fixed that had developed a leak.  Benny responded very quickly on yelp.  We set up a time to meet and he came and gave me a free estimate.  It was fair and very reasonable so we set up to do the work the next day.   Benny called and showed up on time and the pipe was changed quickly with no surprises.  I am setting up an appointment now for other plumbing work that needed to be done that I had been putting off.  Thanks, Benny!

Thomas was great. Performed high level service and was very punctual and responsible. Well recommended

Responsive, prompt and courteous but their itemized estimates and actual invoice did not reconcile. I received an estimate for 4 issues, they worked on 3 of the issues but charged me MORE than the itemized estimate and said it was for all of that extra work...in short, I was overcharged which included being charged for a part/labor that did not correct one of the issues (otherwise 4 star service for sure). I must say, the owner is a nice guy. He came back to my location over the weekend to identify a couple of lingering issues and had his staff return the next business day to make the adjustment.

I had an issue with installing a bidet toilet seat because our bathroom setup was irregular. GG Plumbing suggested the part that would fix the issue. This was after I already tried to ask many other plumbing companies for solutions to no avail. I even went to a plumbing supply store but that didn't help either. Thanks to GG Plumbing, I was able to install the toilet seat with minimum cost. Even though I didn't need for GG to come help, his quoted price was also much more reasonable than the other plumbing companies I reached out to.

We recently had an issue with needing a sign-off and he responded immediately.  

He has a master plumber license and that means he can get things done directly with Department of Buildings.  Uptown property owners needing to find a good plumber should seek him out.

Absolutely outstanding! I just had a plumber not show up last week, so I was nervous, but Kris showed up on time and was amazing. He not only solved my issues, but checked out things in new house I did not even know needed to be checked!  He increased my water pressure by replacing something, helped fix my toilet, and helped with a bunch of odd jobs.  He even let me know something I needed to shut off in the wintertime which I had NO idea.  He was kind, patient, and explained everything. And very honest.  Highly recommend!

Excellent customer service. Excellent work for both residential and commercial.  I've been referring customers and using them for our co-op and our families homes for years. Truly a credit to the plumbing profession.  Very reliable and affordable.

Nick in Bay Ridge.

SKETCHY. Went way over quote, didn't know about the coupon on YELP when I tried to redeem it, changed the final price several times. Did an incomplete job and had to come back two weeks later but then pretended like he wasn't the same guy who came the first time.

STAY AWAY!  False advertising.  Advertises free estimate but charges $85 - so it's not free!  The ad is false and misleading.  Told representative to remove the false ad and she said:  we'll, we haven't updated our website.  It's called FRAUD!
If they lie about this, what else?

I called at a really late hour, after many rejections (even though many businesses claim 24 hours service, that's a crap lie, because many of them told me, oh sorry, call me in the morning instead.  Well NO- plumbing isn't my kitchen cabinet is chipped. For goodness sakes, it's a NECESSITY!  Plumbing is an emergency, for crying out loud, the entire bathroom is not only out of order but that darn flooding is not going to wait until tomorrow morning! So for those who advertise they are 24-hours, please remove that line and state your stinky accurate hours. Pun.)
Well, enough of that diatribe - I wanted to say that this place absolutely delivered.  It was late evening and terribly sorry to really burden anyone who has to go dinner or a home to go to - but this was serious and we were in absolute dire need for help.

The professional plumber came to inspect and in few minutes, started the job.  The cost was provided right after few minutes of inspection (so no funny business on that too.).  Plus it was reasonable so we gave a good tip for being so accomodating, considering it was late.  And yes, many can argue that they sign up for this job, for its risk and odd hours - got that.  Again, the gripe here is that many of these companies put it out there like they are up and ready to come, when most of them say sorry, it is too late.  Oops, sorry to digress again.  Focus.

I am highly recommending this business based on the experience with one professional.  Left no mess and was very good at keeping things tidy.  Also very informative and provided suggestions on our next steps. It wasn't even an hour (because many of these licensed individuals charge by the time, so they would belabor the job at times.)  I did apologize for the late hour, but was so thankful.  The professional was very understanding and kept saying it is okay.  

Therefore, 5 stars for this business, but 10 stars for the person who came to save the day.

Excellent service, they replied very quickly to my message, I sent them pictures of the leak under my kitchen sink and were able to give me a quote right away. We scheduled an appointment for next day at noon and the technician arrived on time the next day as we had agreed. He was super friendly and worked very efficiently!! I would totally work with them again and i am totally adding them to my phone book for any plumbing needs or to  recommend to my friends. Pricing was good too, I  had received a quote from another Plummer and it was way higher! Love these guys for the reliability, efficiency, responsiveness and decent price.

Very nice and effective, got the problem found in a minute and solved in less than 15.
I can only recommend his plumbing services.

Unethical, incompetent plumber and then a defensive supervisor when I called to relay the disastrous estimate experience,
.. it's NYC you can find a plumber elsewhere.