Best Businesses in New York, NY

My kitchen sink was clogged bad, water would not go down and needed a plumber asap.   Called, left a message and Jimmy returned my call at a reasonable time frame.  Explained my situation, he quoted me a good price that was better than the competition.  I want to add, that I sent another plumbing company on his way due to customer service skills the day before.  
718-S&D came within the hour and was on point.  Service was excellent and would highly recommend! No need to call anyone else.

I rarely give reviews but I felt 718 Sewer&Drain deserved it.

Today was the second time I used this company's services. Excellent work and fair pricing.  They stick to their quote range, do good quality work without cutting corners and are very pleasant to deal with.  You won't be disappointed- give them a call!

I called Mike of thesewerguyinc.com aka L & C Sewers and Drains late in the morning a couple of days ago. I had already hired two different plumbers who had tried and failed to clear a sewage line from a kitchen sink, and dealt with two other plumbers who strung me along and then dropped me before ever showing up so I was getting pretty stressed out.  Mike and I talked briefly about the problem and he told me he'd get someone over there in the early afternoon, and that he felt confident that his guy Giovanni would succeed where others had failed.  Because of some challenges his guy had at the first job, he ended up coming later than expected, but there was pretty good communication, so it wasn't such a big deal. Mike ended up coming with the other guy Giovanni and with an arsenal of plumbing snakes, cameras, and other tools to get the job done. After a couple of unsuccessful first attempts to clear the line, he told me that he was the best person for the job because he was committed to figuring out a solution, and that he wouldn't give up until he succeeded. After four false starts with other plumbers, I loved hearing that!  He suggested several possible last resort measures he could take but ended up going with something much less costly and that didn't require opening any walls. He charged me a reasonable fee, was very pleasant to deal with, and cleaned up well before he left. I recommend this business 100%. I feel so glad to have found them.

All I can say is Tom Terrific!  He reviewed the site, suggested a less expensive option of replacing our water tank with a new one instead of installing a tankless unit. Very reasonable, job was done in less than 2 hours, everything is humming along nicely.
Patti
Briarwood,  NY

My experience could not have been better.  I needed to have a gas pipe fitting on my boiler replaced.  My call was taken immediately and we scheduled an appointment for the next day.  Thirty minutes before the appointment time I received a text that he was on his way.  He arrived on time and quickly assessed the situation and made the repair.  I will use this service again.  Excellent communication.  Highly competent.  Fair price.

The faucet in my tub was spouting water while the shower was running.  It was a problem I had before.  I called and spoke to John and we arranged an appointment for the next day.  Angelo came and after he removed the knobs and probed inside the wall, he told me he could fix it but not completely stop some of the water dripping out of the faucet without pulling out tiles to replace the fitting from the knob into the connecting pipe along with the piece that connects them.  He was spot on as that was the advice I got when this happened once before some years ago.  Needless to say these are old fittings and since I can't get the tiles that would match the rest of the tiles in the tub area, I opted to have him correct the problem which he did.  The faucet still drops a little, but it very, very slight and much better than before.  Angelo arrived on time, was very polite, took off his shoes and was sure to ask if I could put something down in the tub before he stepped into it to do the work, which I did.  The last plumber I had just stepped into my tub with dirty shoes.  I really appreciate this kind of work and would no doubt call Hub again should I ever need any kind of plumbing work.

Chris from Intrepidus was very quick to respond to my plea for help fixing a leaking tub faucet. What impressed me was his willingness to immediately address my problem and propose solutions, as opposed to piece-meal exchange of information. He was able to make it out the following day and worked relentlessly to help me out. I will be using Intrepidus for my plumbing needs going forward.

Great service! Benny is very nice and professional. He did an amazing job.

Thank you so much, Benny!

This is not an honest company.  

My boiler's hot surface igniter goes on and off.  I called the office and spoke to Donna two days ago.  I asked what do they charge for making a visit.  She replied the big boss will be there so I should ask him.  A guy came and tightened wires and said there is nothing to maintain for my boiler.  He said it's working fine and charged us $150 for something that took him less than ten minutes.  I called Donna to ask if they would charge again if the igniter goes out again.  She sounded very annoyed and said maybe she'll give us a discount if it goes out next few days.  Well the igniter went out eight hours after he visited and I called and left a message.  It's been more than 24 hours since I left a message and no one got back to me.  

They should make it very clear what they charge for their first hour and additional hours plus parts.  I know plumbers are in high demand in the winter time, but my experience with this company was pretty bad.  I felt like we got robbed because he did not fix what I called him for.

Had a dishwasher leak. Needed to remove and replace it.
Called Watermac made an appointment and they came the next day.  

Justin R did a great job.

Needed a hot water tank replaced right away. Got quotes from a few other local plumbers. GG Plumbing's quote was the second cheapest. However, Gasper was very quick to respond and he gave me a firm quote. After calling back the lower priced plumber who then gave me the price starting at... spiel, I went with my gut and gave Gasper the green light to start the work. The guys showed up the same day at the promised time and got it done in a couple of hours. Quick and painless experience for a plumbing emergency. I am happy!

We recently had an issue with needing a sign-off and he responded immediately.  

He has a master plumber license and that means he can get things done directly with Department of Buildings.  Uptown property owners needing to find a good plumber should seek him out.

Chris  was very helpful I called at 6am my pipes were fix by 9am. Highly recommend him.

This place has great reviews but horrible expierence. I call to make the appointment last week for today from 8am-12noon. Get up early today, waiting for the plumber to come to my home and 1230pm rolls around no plumber, I call the office, no apology after I explain to him the situation. He tells me he will call plumber to see what the hold up is. 45 mins later no call back. I call him the office again. No apology again, puts me on hold comes back and says I need to cancel with the actually plumber not the office. Meanwhile I made the appt with the office.. what??? I got angry telling him I wasted  a whole morning waiting when I have a million things to do and you can't cancel the appt for me, his response, again no apology and says you made the appt with him I can't cancel it. He was cool as a cucumber, not a Care for how fucked up this all is. Wow all I got to say.
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In response to your response. Your office guy gave me no care in the world that I stood home from 8am- 1pm waiting for your plumber. No apology, no feeling bad. I felt dropped and not cared for. That's not customer service. I understand freak accidents happens like heading to the Hospital but the way it was handle (the customer service) is what I had the problem with. Then telling me I need to get a hold of the plumber myself to cancel because he put me hold and he tried to reach him and couldn't. And saying I need to cancel with plumber because I made the appt with him when really I made the appt with the office. I even told your office guy before I hung up on him that I will be writing a negative review on Yelp, why didn't he try to call me back and clear things up with me, make it right? No call back.

Harry came promptly and fixed our problem -- a clogged toilet -- in about two minutes. I would give five stars for service. But the price seemed high. For those two minutes of work in the middle of an ordinary workday, he wanted $250. No replacement parts were needed; the only tool he used -- a toilet augur -- sells for about $30 online. After he left, I ordered one for myself.

Best Plumber In History!!!! We had a recurring issue for more than a year, had a dozen different guys come in, not one of them could figure out the issue. But then we called Bargain Plumbing and Kush came in with his super-hero cape, identified the issue, and came back right away with the necessary parts, permanently fixing the issue. Amazing. I have a new go-to plumber now. I strongly suggest Bargain Plumbing!

Rusty showed up a few hours late but luckily I had padded my schedule. Anyway he did the job, fast and (I think) well and he gave me the nest deal among 4-5 plumbers I reached out to.

We had a plumbing emergency and John Luca and his team came in and not only fixed the issue but were pleasant to work with.  I would definitely recommend them.

Marinel was an excellent plumber with whom to work. Very professional, fast, easy to schedule with, and very true to his word. The overall experience couldn't have moved more smoothly. I had a water heater die mid-day, and Marinel had the new water heater installed the following morning first thing. Beautiful plumbing work too for the new unit, which was larger than the previous unit and required some reworking of the pipes. Highly recommend!

Unethical, incompetent plumber and then a defensive supervisor when I called to relay the disastrous estimate experience,
.. it's NYC you can find a plumber elsewhere.