Best Businesses in New York, NY

Non responsive and ridiculous- asked for tip for just looking at a toilet and said a person like you with a nice nyc apartment can't tip?
Made me SO uncomfortable.

I bought a Toto smart toilet, which was delivered a few hours late causing me to miss my installation appointment with another plumber. I decided to get on Yelp to look for a plumber, within 5 minutes of posting the job on here he responded, showed up less than an hour later, did an excellent job with the installation and cleaned up after, also took away my old toilet. He had some parts in his van that I needed and didn't have, which worked out great. Highly recommend.

This place is professional, responsive and accountable.  I've worked with other plumbers who disappear on you, don't follow through, or are just never available when you really need them.  They do have a minimum service call fee, but it's pretty on par with what you'll pay for any plumber (maybe less).

Andy's Plumbing & Drain Services were incredible. They will be the only one I call for my plumbing needs in the future. Reasonably priced, professional, courteous, and most of all the work speaks for itself. If you are looking for a plumber in Brooklyn (or anywhere else they serve) I would 100% recommend hiring them. Thank you!

This is not the review on the job mechanic performed. This review on the pricing. The owner told certain price to the mechanic. I asked for the breakdown. After asking for the breakdown, price went up by 10.7%. I was exercising my basic right as a customer. I asked the owner why price went up after asking for the break down, his obvious response, I made a mistake. It shows the unprofessionalism of this business.

I needed my AC installed. Boris and Tseren did it quickly and very well! They were very kind and patient as well. Definitely recommend hiring them!

Such a great job! Michael installed my whole closet from ikea. Will definitely be reaching out in the future!

Called them for a simple parts question, not even a service call.  The woman who answered was friendly and helpful, and referred me to a parts supply place in town, and even gave me there number and told me to speak to the owners.  As luck would have it, the parts supply place even happened to be on the same street as my condo.

Exceptional service- we had them replace 2 PTAC units back in 2017 and have relied on them to help service them and other PTACs- they are fair, prompt to respond, and knowledgeable about the units and how they work.  I trust them entirely and highly recommend them next time anyone needs assistance.

We had some frozen pipes and Nick and Chris came promptly and got the hot water running in this old house!
It was on one of the coldest days, so I'm sure they were extremely busy, but they got the job done quickly and gave us tips on preventing the problem in the future.

Long overdue review.  Really pleasant experience dealing with both Fabio and Osvaldo on a variety of HVAC and plumbing needs.  Had them install whole-house humidifier, air purification system, water softener, and contracted them to do annual maintenance on furnace and AC.  Everything was done professionally, at a good price, and they have been very responsive ever since.  Highly recommend for all of your HVAC needs!

Harry is an absolute professional. We had 2 rooms painted and he was prompt and the work is beautiful. He and his team totally exceeded our expectations and were quick.  

He was generous with correspondence was happy to give advice on paint selection and was always happy to elabrorate if I asked why. Great all around honest service. I look forward to hiring him for any future work. I'd gladly recomend him and his team.

Had issues with my sewer. Adonis arrived and took care of the situation and explained everything from the beginning. It was pretty seamless. I will definitely use the service for anything that arise in the future.

This company was amazing. I really appreciated my experience with them. They came out and were very knowledgeable and took time to walk me thru everything. I was very impressed. I would 1000% would use them again.

The best!  Rates are a little on the high side but certainly worth it when you consider the quality.  The two plumbers who showed up were clean, careful, pleasant and professional which is important as you are letting them into your house.     I would not hesitate to recommend them for any plumbing needs you have.

Have called Arch Plumbing twice now.  The first time for a major shower repair,; second time a clogged line and leaking pipes in my kitchen.  They spotted the problem(s) quickly, repaired, cleaned up (spotlessly) with extremely reasonable charge.  No recurring problems.

Got the referral from my local plumbing supply store.  Guess that was a good sign.

Wanted to share the pleasant experience I had today, using Ariel Quality Plumbing.
4th of July, when no one else is working, my bath tub and toilet got badly clogged. I called and much to my surprise, Ariel Quality Plumbing were at my door 45 minutes later.
The plumber was really nice and worked hard to clear the stoppage. I was expecting to get hit with the charge because of the holiday but he told me that they charge the same all year round.
Over all, very good plumbing and customer service. I would definitely use them again in the future.

The plumber who finally came was courteous, professional, and did a fine job in fixing my shower.  However, the office's procedure for appointments needs repair.  I got a window of 9am-2pm and was told that I would be called and the eta would be adjusted.  However, I was never called.  I called the office twice and was told the plumber was on his way.  He did show up at 2:30pm.  It is unacceptable to keep customers waiting 5plus hours for service.  F. S. needs to tighten up their appt. procedures and keep customers informed of eta's.  Do not make customers a prisoner in their own apt. while they wait for service!

I tried to make an appointment they told me 1230pm I said ok great....its almost 5pm and I have called and left messages and never even received a courtesy call they are running late or not showing up.very unprofessional and wouldn't wish service like this to anyone.

Call these people if you want to get completely ripped off.
My tenant has called Roto Rooter because dishwasher didn't drain water, and the water was leaking.  The fix on the invoice was kitchen sink drain stopper clean.  Three trips.  Replaced the 2 Elbow waste pipe for kitchen.  For this, they have charged her $200 for parts and $732 for labor.  First, an elbow pipe cost $20 max, so that should have been $40 at most.  The job lasted an hour and 20 min, counting the time he had gone to park his car and to retrieve tools, which was treated as three trips on the invoice.  My tenant is a young woman with no knowledge of plumbing and has signed off on this without checking with me first.  When I called them, and spoke with the manager on this blatant abuse of pricing, his response was that this is their price and the tenant was willing to pay this.  Yes, I understand that they are free to quote whatever price they want to, and it was my tenant's own fault to get ripped off for not checking with other companies.  However, it is completely dishonest to take advantage of someone just because they didn't know what the going rate is for the type of service performed.  This job should not have cost more than $400 by a licensed plumber, and I'm counting higher because it is NYC.  For a similar job, I have paid $200 elsewhere.
I'm giving them 1 star because at least, the job was done correctly and the problem is solved. But Roto Rooter is never getting my business again.