Best Businesses in New York, NY

Excellent, professional service. I called Peter regarding some toilet issues and he got right back to me. He was not only efficient, but made sure everything was working in top condition. He was extremely thorough and took care of everything very quickly.

I would use him again in a heartbeat.

I called Sunday for a quote and they replied within minutes. Someone (Dorjan) asked to see the job and arrived on time. On Tuesday he came and did the job for the price quoted.

We called a few days ahead of time for an appointment to hook up a washer, a gas dryer and a slop sink.  We had a day and time scheduled.  We waited a few hours (this is not our home, so it was a special trip).  We finally called only to have the owner (who was running the company from another country) tell us that we really didn't have a formal appt, but he could send his people by.  He quoted us $360. Which we thought was high, but agreed to the price.  The two young fellows arrived.  No English was spoken.  The next thing we know the owner calls us and says he needs $210 more.  All parts except for the dryer vent was on site, but he said add'l parts would be $125!  We had used them in the past and were satisfied.  Do not waste your time with these folks.  They are not a stand up operation.  Never again

Andy's Plumbing & Drain Services were incredible. They will be the only one I call for my plumbing needs in the future. Reasonably priced, professional, courteous, and most of all the work speaks for itself. If you are looking for a plumber in Brooklyn (or anywhere else they serve) I would 100% recommend hiring them. Thank you!

Two workers came to install a kitchen hood. I was told they would come with Covid precautions. They came without masks and just walked in without wiping their feet outside. I had to give them masks. They couldn't install the hard because of an exhaust fan, which would prevent it from being installed. When I asked them If they could remove the fan, they said no it will leave a hole. I have to get a remodel to install my kitchen hood and remove the fan.

I requested a window AC installation service and received a prompt response within a few hours. Two professionals arrived at the agreed-upon time and took care of everything without my intervention. They removed my old AC unit, installed the new one, and even cleaned up after themselves. The entire process took approximately 30 minutes, and they also took away the old AC unit, relieving me of the responsibility of disposing of it.

Did an excellent job with restoring a vintage desk and repainting it, also with hanging artwork

I called S&B after a very bad experience earlier in the day with Luongo Plumbing (who happened to come highly recommended to us).

Here's the story:
It's the middle of winter and we find ourselves with no heat and negative temperatures on the horizon.

The previously mentioned guys came out spent about 5 mins looking at my furnace and said, You likely have a frozen pipe, there's nothing we can do. It's eventually going to burst, here's how to shut it off when it does and then call us to come fix it.

Then they left!

Having survived hurricane Sandy and living on the ground floor, we are no strangers to a flooded apartment but I couldn't believe there was no recourse and that I simply had to wait around until the inevitable burst and flood!

Was there no getting ahead of this?! I just had to wait till the damage was done?!

We decided a second opnion was in order! Off to Yelp for a search of other local plumbers... We decided to give S&B a try based on the good reviews here and other sites.

At around 5:15 pm I called and left a message. About 20 minutes later Steve called back and said he could come shortly. I was pleasantly surprised. I was thinking maybe I'd be lucky to get an appointment for the next day, let alone the same day!

He also told me there would be no charge for the service call unless any work was done. I was happy to hear that as other companies I had researched charged just to come out in addition to any work.

In less than 10 minutes he was at my door!

Right away he was so different from the other guys. He walked from room to room actually looked at all my heaters and the furnace, did some tests and even though he came to the same conclusion that it was likely a frozen pipe, he didn't give up there!

He kept a hose running and was trying some troubleshooting things. He also discussed what we could do to fix it before it burst, that they could try to thaw and repair any broken pipes rather then me waiting until they thaw and flood on their own.

I was happy to hear we could try a preemptive strike and not just wait until there's a puddle of water on my floor!

Luckily none of those scenarios happened because Steve was able to clear the line! He worked his magic and somehow was able to get it running! He said it was likely a partial freeze vs a solid freeze and was able to clear it out.

In the time he was here, he not only fixed my heater, but also gave me peace of mind that if he hadn't been able to get it running that night that there was still something he could do. There would be no just waiting until I have a flood with S&B!

Steve wanted to do everything to PREVENT me from having to go through all that and he did! He actually worked to resolve the issue rather than take the easy way out.

I am SO happy with the prompt, throuough, and professional service I recieved.

The cost was also very reasonable and less than most of the other places I researched. Though I would have paid more because the great service was worth every penny!

I was in a desperate and stressful situation and S&B bailed me out!

Next time they will be my first call!

When I moved into a new room and needed an air conditioner installed again, I went back to BBAC--this time with a slightly more complicated situation for installation--and again they were professional, reliable, quick, reassuring, and friendly, and I ended up with an AC working great installed exactly how I needed it. Very much appreciated, highly recommended.

Have been using Patriot Plumbing for over 10 yrs and never had any issues . Sal and his staff are professional , responsive and you will get quality workmanship  . Sal will stand by his work no matter how small or large the job is . I highly recommend Plumbing for all your plumbing needs !

Repeat customer. Fabio is fantastic. Very polite, clean, and fair pricing.

He worked on our air conditioning in the summer and now a plumbing issue right before Christmas. Super fast response time and quick service.

I needed some additional work done in my basement after I had a back-flow preventer put in, and Harry was the first person I called.  He and his partner completed the job quickly and my basement looks great!  While he was there, he even solved a (completely separate) electrical issue we were having, at no additional cost!  So awesome!

never heard from them, so we found a contractors worker who was willing to do it for us that same day and he got a big Christmas gift as well.

Very responsive; honest and good work. Has helped us fix many drain and piping issues. I've never felt like I've had the rug pulled out from under me.

The best!  Rates are a little on the high side but certainly worth it when you consider the quality.  The two plumbers who showed up were clean, careful, pleasant and professional which is important as you are letting them into your house.     I would not hesitate to recommend them for any plumbing needs you have.

Have called Arch Plumbing twice now.  The first time for a major shower repair,; second time a clogged line and leaking pipes in my kitchen.  They spotted the problem(s) quickly, repaired, cleaned up (spotlessly) with extremely reasonable charge.  No recurring problems.

Got the referral from my local plumbing supply store.  Guess that was a good sign.

Had a.really poor experience with ariel. I had a shower body installed by their plumber a year ago to have it fail on me this week. After calling and booking a plumber to come take a look at the issue today I was told the plumber would come this morning. After spending 7 hours at home today and 2 calls I still have no update. Really poor customer service. Where is the proactive follow up? Unreliable

Highly recommend Fred Smith.

I used them to fix a non-working sink. They helpfully identified a local retailer where I could purchase a replacement sink (the sink was an unusual model, difficult to find online) and then installed the new sink with no fuss, no mess, on time and with professional service and results.

Yes they cost a little $ but they are courteous, respectful and professional

I tried to make an appointment they told me 1230pm I said ok great....its almost 5pm and I have called and left messages and never even received a courtesy call they are running late or not showing up.very unprofessional and wouldn't wish service like this to anyone.

Call these people if you want to get completely ripped off.
My tenant has called Roto Rooter because dishwasher didn't drain water, and the water was leaking.  The fix on the invoice was kitchen sink drain stopper clean.  Three trips.  Replaced the 2 Elbow waste pipe for kitchen.  For this, they have charged her $200 for parts and $732 for labor.  First, an elbow pipe cost $20 max, so that should have been $40 at most.  The job lasted an hour and 20 min, counting the time he had gone to park his car and to retrieve tools, which was treated as three trips on the invoice.  My tenant is a young woman with no knowledge of plumbing and has signed off on this without checking with me first.  When I called them, and spoke with the manager on this blatant abuse of pricing, his response was that this is their price and the tenant was willing to pay this.  Yes, I understand that they are free to quote whatever price they want to, and it was my tenant's own fault to get ripped off for not checking with other companies.  However, it is completely dishonest to take advantage of someone just because they didn't know what the going rate is for the type of service performed.  This job should not have cost more than $400 by a licensed plumber, and I'm counting higher because it is NYC.  For a similar job, I have paid $200 elsewhere.
I'm giving them 1 star because at least, the job was done correctly and the problem is solved. But Roto Rooter is never getting my business again.