Best Businesses in New York, NY

Peter is great !!

I was looking for a handyman for one of my properties for a while , and finally find the right one. He resolved our issues with dishwasher and AC in a second.

Highly recommended !!

Great service and was dedicated to solving the problem we had. Good price, communication and was able to get here quickly!

This place is professional, responsive and accountable.  I've worked with other plumbers who disappear on you, don't follow through, or are just never available when you really need them.  They do have a minimum service call fee, but it's pretty on par with what you'll pay for any plumber (maybe less).

Great work from this company. I was very worried at the amount of work that would need to be done to my bathtub. The pipe under my bathtub was completely rotted. Dwight was on time and ready for the task. Very professional and knew what he was doing. Now I can take a shower in my apartment due to his work. Highly recommend this company!

I was super impressed by Matt, the scheduler, and Kelsey, the plumber. Matt handled my Yelp's text and call inquiries with professionalism and acute responsiveness. Kelcey showed up on time and was equally professional and courteous. He installed two faucets and checked all the water connections for me at my house for very reasonable prices. I'd like to thank them for coming all the way to Greenwich from Queens, NY and arrived promptly. I will definitely use them again.

I needed my AC installed. Boris and Tseren did it quickly and very well! They were very kind and patient as well. Definitely recommend hiring them!

Such a great job! Michael installed my whole closet from ikea. Will definitely be reaching out in the future!

I've used Steve at S&B many times over the years, lots of great work by a great guy.  Reliable, honest, can't say enough about them.  Highly recommended.

After dealing with PC Richards, I was looking for an actual expert person I could talk to with AC problems, issues, concerns etc.  Joe was professional and very knowledgeable- he knows a lot about air conditioners!  He returned my calls, responded to my emails and made me feel like I was able to make an informed decision.  The installation went well and so far we are happy with everything.

Tournquist  was going to charge 77 year old mother 7500 plus dollars to reconnect a gas line, check for leaks and put in a meter. Sal got the entire job done for 2300
Use Sal he's great

Our Nest abruptly stopped working and therefore so did our heat.  They are open 24 hours and so I was able to call book a technician the following day, meanwhile the owner helped us troubleshoot and eventually resolve the issue on our own!  Family owned, very helpful and professional. We will be using these guys again!

I needed some additional work done in my basement after I had a back-flow preventer put in, and Harry was the first person I called.  He and his partner completed the job quickly and my basement looks great!  While he was there, he even solved a (completely separate) electrical issue we were having, at no additional cost!  So awesome!

Our sewer was backing up and flooded our basement last night. Thankfully Premium picked up and Adonis reached us within 30 minutes even though it was 1 AM. He was able to locate our sewer under all the water which we didn't even know where it was since we just moved in a few months ago. He was able to clear the sewer quickly and even helped us clean up. He also identified that our sewer was growing roots inside and a lot of debris which needs a proper cleaning to avoid damage in the future. We scheduled a water jet for next week. They also provided a 30 day guarantee on their receipt. Our family has found a new great plumber!!! Highly recommend this company for your plumbing needs.

I would definitely call Michael again. I loved that I could make an appointment through Yelp versus on the phone - god bless the contractor who communicates through text! He came when he said he would, worked quickly, and charged a fair rate.

The best!  Rates are a little on the high side but certainly worth it when you consider the quality.  The two plumbers who showed up were clean, careful, pleasant and professional which is important as you are letting them into your house.     I would not hesitate to recommend them for any plumbing needs you have.

Have called Arch Plumbing twice now.  The first time for a major shower repair,; second time a clogged line and leaking pipes in my kitchen.  They spotted the problem(s) quickly, repaired, cleaned up (spotlessly) with extremely reasonable charge.  No recurring problems.

Got the referral from my local plumbing supply store.  Guess that was a good sign.

I couldn't agree with David A more. Totally rude on the phone--answer the phone with a simple Good morning, and then when I ask, Uh, is this Ariel Plumbing? they got all snippy and acted like it was the dumbest thing I could possibly have asked.

But I was willing to overlook because they said they'd be there to do the job within 45 minutes. 2 hours went by. I called. They said they'd page the plumber and he'd be over ASAP.

Another hour. Another call. Another promise.

Another hour. Another call. Another promise.

Yet another hour. Yet another call. Yet another promise.

And still another hour. And still another call. And this time, I was told that, unfortunately, they'd have to reschedule for the following day.

And then they never showed up at the appointed time. So I cancelled, much to their chagrin.

I had no idea finding a decent trustworthy plumber was so difficult in this city. This is NOT the place to start. I think Vermont P. is a fake and works for the company and put up a fake review.

I don't buy it. You shouldn't either.

Fred Smith is the plumber for our building. They may treat the building well. BUT, for work for shareholders, they are a nightmare.They don't arrive when expected (six hours late is not acceptable with no communication). Then, arrived so late that the job could not get done that day. Then told me that I said one faucet. No, I said TWO. If I bought TWO faucets, I would have said two.Nothing is communicated via email. They use notes and you can find it impossible to talk to the same person. But, the real nightmare started when the plumber broke the porcelain sink when replacing the first faucet. Needed to order a replacement sink. Not their fault that this took weeks to get. BUT, they did break the sink (the old caulking could have been heated to ease removal of the old faucet. brute force can break a sink). There were many follow-up calls, too many. I had to bird dog the arrival of the replacement sink (they had ordered). Then, the bill. Rather than charging me for the real work. They attempted to triple the bill. The plumber literally changed invoice after I signed! He forgot to write down the replacement sink. It is illegal to change an invoice after a customer signs. Fortunately, I had already copied the invoice and could prove that they did this. I then wrote on the invoice 'under reservation of rights. My building attempted to intervene here. After hours of negotiations, they agreed to a reasonable bill ($1k vs. $3k).
The owner (it's easy to find his name) has a great gig going. He's built a huge business. They should invest in modern systems,  and respect the customers. I will never use them again. I have identified and have now used other capable plumbers since this story. I don't care that Fred Smith is the plumber to the stars and is highly rated in The Franklin Report. I just want good work done.

I called this company and it's a scam. They sent a so called repair person who didn't fix my leaking fridge he just took a blow dryer and melted ice. He came up with so many scenarios and at the end my fridge kept leaking. Their number is a Google number that changes and they told me to make a payment electronically on square space. Also promised me a 6month warranty. Obviously when I called they went MIA.!!!!!! Please do not fall for these scammers. They go by Gotham appliances or K.A.R. Check out the pictures of the repair guy he goes by the name Vicky. Now if they comment they will most likely say we don't know the guy (of course they will)....

Call these people if you want to get completely ripped off.
My tenant has called Roto Rooter because dishwasher didn't drain water, and the water was leaking.  The fix on the invoice was kitchen sink drain stopper clean.  Three trips.  Replaced the 2 Elbow waste pipe for kitchen.  For this, they have charged her $200 for parts and $732 for labor.  First, an elbow pipe cost $20 max, so that should have been $40 at most.  The job lasted an hour and 20 min, counting the time he had gone to park his car and to retrieve tools, which was treated as three trips on the invoice.  My tenant is a young woman with no knowledge of plumbing and has signed off on this without checking with me first.  When I called them, and spoke with the manager on this blatant abuse of pricing, his response was that this is their price and the tenant was willing to pay this.  Yes, I understand that they are free to quote whatever price they want to, and it was my tenant's own fault to get ripped off for not checking with other companies.  However, it is completely dishonest to take advantage of someone just because they didn't know what the going rate is for the type of service performed.  This job should not have cost more than $400 by a licensed plumber, and I'm counting higher because it is NYC.  For a similar job, I have paid $200 elsewhere.
I'm giving them 1 star because at least, the job was done correctly and the problem is solved. But Roto Rooter is never getting my business again.