Best Businesses in New York, NY

Peter was quick to respond and was able to come the same day we connected. I had a fairly simple issue with a lighting switch that he was able to quickly diagnose. Unfortunately one of the connectors was busted, so he came back the next day and finished work after I got the new piece, Great service, great guy.

The pipes under our kitchen sink began leaking due to corrosion on Easter Sunday. We posted the job first thing Monday morning and Dorjan promptly replied and completed the job by 11 a.m.  He was amiable, knowledgeable, efficient and affordable (quote came below the other bidders. I will certainly save his number for future plumbing needs. Thanks, Dorjan!

We needed a plumber to locate a leaking pipe in our dining room ceiling. Continental Plumbing responded professionally and was able to answer all of my questions regarding fees, covid safety gear and who would be ringing our doorbell. The plumber arrived on time, was polite, assessed the work that needed to be done and advised us of the problem. He gave us a reasonable price for the repair and once we agreed to the work, the plumber and his associate covered up our furniture and made the repairs. We were satisfied with the work and plan to make them our go to plumber.

Great work from this company. I was very worried at the amount of work that would need to be done to my bathtub. The pipe under my bathtub was completely rotted. Dwight was on time and ready for the task. Very professional and knew what he was doing. Now I can take a shower in my apartment due to his work. Highly recommend this company!

I chose this company because of the reviews.  My basement shower was leaking. When the two guys arrived,  one told me it would cost $150 for just coming, $150 for each hole they had to create to locate the problem and then $150 per hour. The guy spent two hours on the phone bullcraping claming he needed to check with his supervisor or call around to get a part. He kept going outside my house to use the phone. I finally confronted him that if he was being honest why was it necessary for him to go outside and not talk in front of me.  He talked on the phone for an hour and a half, completed the job in 15 minutes by just sealing off the rim of the drain and then gave me a bill for over $600.  Don't trust these guys!! Scam artists.

I needed my AC installed. Boris and Tseren did it quickly and very well! They were very kind and patient as well. Definitely recommend hiring them!

Great job hanging a mirror on my  brick wall!!! Michael was super professional, with lots of experience. Really appreciate his attention to detail and dedication to making sure I was satisfied with the tilt of the mirror.

I love S&B plumbing. I have lived in Hoboken 23 years and they have handled about 5 or 6 jobs for me. Always very responsive and clear in their explanations of what I need and they have great availability.

They are here right now and installing a new stacked washer and dryer. I had some issues with the shipping company who kept rescheduling. They were great and said just call us whenever it gets there and we will send someone out. I explained that I had 48 hours from day of delivery to have it installed and checked out if there were any problems and I needed to return it. They understood and said no problem, they would make sure they had someone there to install and inspect.  

They sent a plumber out a week ago to unhook my old gas w/d. I had them scheduled to come the next day to install the new one, but the shipping company canceled at the last minute. I worked with Joanne on the phone and she said just keep them in the loop.  I informed Joanne that it was now scheduled to arrive today and she said no problem. Just call them when it is in my apartment and they will send someone over. Sure enough, it got dropped off and I called. They had Jose here in 30 minutes. The same guy who unhooked the old unit, so he was familiar with everything. Terrific team!

Truly top class service!

I called Brooklyn's Best AC with every intent of spending a large sum of money to have an A/C unit installed. Having understood the specifics of my situation, Joe graciously explained that under similar circumstances people had found portable units to works best. He offered to install this for me, but also told me I could likely save money by watching some simple how-to videos.

It's not often you find a business that puts the customer first to the point of actively explaining how they can cheaply and easily do something themselves.

So while I can't speak to their installation services, I can speak to the exceptional way they will treat you and ensure you get the best solution for what you need.

Thanks!

No show, and no response.
The last thing you want to do to keep a good reputation. Luckily found someone else who took on a job.
Lady on the phone, Lory, is a bit rude, wont respond.

Our Hot water heater is less than two years old and was not producing any hot water. We checked and saw that the pilot light was out but we could not light it. Infinite Comfort Heating diagnosed the problem to be the gas valve. They ordered it for me under the warranty so I did not have to pay for the part, only the labor.
When the part arrived, they scheduled Victor to come and do the installation. Victor is very knowledgeable and personable. He did a great job for us and the price was reasonable.
Also, their office staff is wonderful. It is a pleasure doing business with them. I would recommend Infinite Comfort to others.
Linda Y.

After losing the the supports under our deck to a mixture of dampness and carpenter ants I contacted Harry for some help. The top of the deck was made of teak and was still in good condition. Harry was able to expertly rebuild the supports to the original size and and re install the wood on the top. Harry was professional and my backyard was spotless when he left. I would absolutely recommend Harry to anyone looking for a great contractor.

never heard from them, so we found a contractors worker who was willing to do it for us that same day and he got a big Christmas gift as well.

I wholeheartedly recommend Mike. His business is an example of what a true honest business should be. He is knowledgable , responsive to all questions and calls, prompt and very reasonably priced . There were leaks in my bathroom sinks and the pipes and wiring under those sinks which had to be replaced in which he did a great job. All the reviews are true and am happy to let others know how great his work is.

Had them install new boiler They put circulator in wrong called 4 times to correct.Has left my basement without heat for 2months. Basement is finished and is my daughters bedroom .Do not  use

Have called Arch Plumbing twice now.  The first time for a major shower repair,; second time a clogged line and leaking pipes in my kitchen.  They spotted the problem(s) quickly, repaired, cleaned up (spotlessly) with extremely reasonable charge.  No recurring problems.

Got the referral from my local plumbing supply store.  Guess that was a good sign.

Wanted to share the pleasant experience I had today, using Ariel Quality Plumbing.
4th of July, when no one else is working, my bath tub and toilet got badly clogged. I called and much to my surprise, Ariel Quality Plumbing were at my door 45 minutes later.
The plumber was really nice and worked hard to clear the stoppage. I was expecting to get hit with the charge because of the holiday but he told me that they charge the same all year round.
Over all, very good plumbing and customer service. I would definitely use them again in the future.

Here are the facts; you make the judgment:  On a recent job serviced by Fred Smith I needed to replace a leaking cut off valve under my bathroom sink. Because two valves were visible, and the plumbing old, I agreed to have both valves replaced. The first thing the plumber did was to cut my pipes with a Sawsall - before even trying to use existing threads.  That was the quick and easy fix but not a conservative one, and one that makes later plumbing service more problematic.  He replaced the valves, but when he left one tap, the formerly sound one, was twisting freely before opening or closing the valve. The plumber secured the valve and left - but that fix lasted only until the first use.  The hardware below the sink was now twisting with use, flexing the connectors and loosening bolts - causing a leak.  I called to have a Fred Smith plumber come back to address the problem.
 
The next Fred Smith plumber, providing service without incremental charge, was able to fix the twisting problem and consequent leak below the sink but, when he left, there was a drip from the faucet that he said could not stop.  He told me that I would have to replace the taps and faucet or rebuild the existing ones.
 
Having learned a pricey lesson about the significant, undisclosed mark-up on parts (from the valve replacement), I acquired the necessary faucet and taps myself and then asked Fred Smith to install the replacement hardware to fix a leak that had not been there before they played with my plumbing.  They refused to do so without charging me for additional installation time and disclaimed any responsibility for the issue.  They did however agree to waive the service fee.   I accepted the offer because any other plumber I might have retained would have charged something akin to the service fee on top of labor.  

Had that gone as planned, it would have cost me approximately $400 in additional fees for installation (per the time estimate of yet another Fred Smith Plumber).  The third Freed Smith plumber arrived on time to install the new faucet.  Upon reviewing the current taps and faucet he said replacement was likely unnecessary, and that a washer replacement might do the job.  The washer was replaced in an hour.  That was what the second plumber was supposed to have done without incremental charge.  

For the third visit I was charged another $135.00 - but that was much preferred to the approximately $400 of time charges that would have been required to replace hardware per the erroneous advice of the second plumber.  The $135.00 charge included parts: $2+ for the twenty cent washer and $2+ for the twenty five cent booties to keep the premises clean and a slightly increased hourly rate than on the first visit.  

By my estimate (and I have done home repairs for decades), the parts installed by Fred Smith and charged to me were significantly more than doubled in cost from the retail price charged by the local supplier (and Fred Smith presumably does not pay retail).  No mark-up was disclosed to me when I was told by Fred Smith that I would be charged parts and labor, nor was I told in advance about any service fee.

The work of Fred Smith clearly triggered the faucet drip (I had had none in the prior 30 years) and in my opinion the drip should have been fixed without incremental charge.  If I had simply replaced the one leaky valve, I would have paid approximately $185 ($65 service fee, $45 parts and $75 time) and had a fully functional sink free of leaks and drips.  On Fred Smith's advice I replaced two valves and instead paid $540 to achieve the same functional result, and had to first purchase and then return new taps and a faucet.  I need not characterize this service; you can draw your own conclusions from these facts and act accordingly.  

On a positive note, Fred Smith Plumbers were invariably polite, highly confident, and neat in their work.  Earlier experience with Fred Smith was far more satisfactory, but those days may be in the past.

I called this company and it's a scam. They sent a so called repair person who didn't fix my leaking fridge he just took a blow dryer and melted ice. He came up with so many scenarios and at the end my fridge kept leaking. Their number is a Google number that changes and they told me to make a payment electronically on square space. Also promised me a 6month warranty. Obviously when I called they went MIA.!!!!!! Please do not fall for these scammers. They go by Gotham appliances or K.A.R. Check out the pictures of the repair guy he goes by the name Vicky. Now if they comment they will most likely say we don't know the guy (of course they will)....

Call these people if you want to get completely ripped off.
My tenant has called Roto Rooter because dishwasher didn't drain water, and the water was leaking.  The fix on the invoice was kitchen sink drain stopper clean.  Three trips.  Replaced the 2 Elbow waste pipe for kitchen.  For this, they have charged her $200 for parts and $732 for labor.  First, an elbow pipe cost $20 max, so that should have been $40 at most.  The job lasted an hour and 20 min, counting the time he had gone to park his car and to retrieve tools, which was treated as three trips on the invoice.  My tenant is a young woman with no knowledge of plumbing and has signed off on this without checking with me first.  When I called them, and spoke with the manager on this blatant abuse of pricing, his response was that this is their price and the tenant was willing to pay this.  Yes, I understand that they are free to quote whatever price they want to, and it was my tenant's own fault to get ripped off for not checking with other companies.  However, it is completely dishonest to take advantage of someone just because they didn't know what the going rate is for the type of service performed.  This job should not have cost more than $400 by a licensed plumber, and I'm counting higher because it is NYC.  For a similar job, I have paid $200 elsewhere.
I'm giving them 1 star because at least, the job was done correctly and the problem is solved. But Roto Rooter is never getting my business again.