Best Businesses in New York, NY

BEWARE!!!

Hired this guy to do some odds and ends in my NY home as I travel a bit. He did a couple of small jobs for me and seemed reliable and trust worthy. Gave him the lock box info, so he could have access to get in for the work.

I get home one day to find sheets on the bed that I left bare... huh? Clothes strewn about. His iPad sitting on my bed and slippers under the nightstand. Has this guy been sleeping in my house?

I then noticed familiar liquor bottles on the book shelves and mantel above the bed. Rare stuff acquired from international travel that sit there empty. All of it. Every single ounce from every single bottle bottle was gone. Some of the stuff I'd never even opened.

You can imagine the anger and sense of betrayal when I find out he rummaged through boxes of my deceased mother's things and for sure stole an LV purse.

When I confronted him, he said he didn't want to stay with his grandmother... what?!  When I discussed it with a lawyer, they said there is little i could do legally because I have him access. Don't give this guy access to your home.

Did a faucet replacement. He was very responsive, efficient, and did a great job. Overall great experience!

Did not speak English and did not know how to do the job.  I had to show them after 30 wasted minutes.  Vastly overcharged for a simple job .  Would not recommend.

Andy's Plumbing & Drain Services were incredible. They will be the only one I call for my plumbing needs in the future. Reasonably priced, professional, courteous, and most of all the work speaks for itself. If you are looking for a plumber in Brooklyn (or anywhere else they serve) I would 100% recommend hiring them. Thank you!

Came out, clearly not interested in the project. Was sent by home depot to provide a quote, spent less than 5 minutes in the house and told me they wouldn't do the job unless it was bigger.

I requested a window AC installation service and received a prompt response within a few hours. Two professionals arrived at the agreed-upon time and took care of everything without my intervention. They removed my old AC unit, installed the new one, and even cleaned up after themselves. The entire process took approximately 30 minutes, and they also took away the old AC unit, relieving me of the responsibility of disposing of it.

Did an excellent job with restoring a vintage desk and repainting it, also with hanging artwork

If you want to deal with a company that you have to constantly call to make an appointment and to get a plumber, then this is the company for you. Seems like they didn't want my business/didn't want to work since they didn't return phone calls.  Waste of time.

One of the most reliable businesses I have dealt with in NYC.  Prior to my purchase, every email I sent was answered promptly and every question was answered thoroughly.  I ordered 2 new air conditioners. The technicians were prompt and extremely knowledgeable.  I highly recommend BBCOND to anyone in need of A/C units. Great company!

No show, and no response.
The last thing you want to do to keep a good reputation. Luckily found someone else who took on a job.
Lady on the phone, Lory, is a bit rude, wont respond.

I had a great experience working with Fabio and his team at infinite comfort.  From the start Fabio was clearly very knowledgeable, authentic, and fair.  When I bid out the work Infinite Comfort had the best rate and the most professional team.  Once the work started, they were in and out in a very short time.  One thing that I particularly appreciated was Fabio's help in preventing cold air from escaping in the basement.  He insulated my ducts free of charge to help address this problem.  Overall I would recommend Fabio and Infinite Comfort based on both price and service.

This may read more like an ad than a review but trust me, I'm a very, very happy and impressed customer!
Harry (and his whole outfit) is THE BOMB -- if you're having nightmares about finding a trustworthy contractor, much less a GREAT contractor who has a top-notch team and will take his work PERSONALLY and SERIOUSLY, worry no more.
My wife and I engaged Harry to do a gut renovation of our kitchen and bathroom -- major project/dream project so we really hoped to find the right contractor -- BOY we lucked out with Harry! Here's an incomplete but itemized list of ways he delivered:
ALWAYS on time -- the first day our buzzer literally rang at 9am on the dot and it was Harry with a full crew!
The main gut was done in 2/3 days -- over the Christmas holidays they only took maybe two days off, including Christmas Day, then they were right back at it -- A+ for efficiency across the board.
He's got great guys working for him and specifically their care for the areas of our apartment they weren't working on was very noticeable.
Communicating with Harry was GREAT! He texts super promptly and if he doesn't answer the phone (he usually DOES answer the phone!) he calls absolutely ASAP.
He was super communicative about letting us know when we needed to be set with choices on our end, whether bathroom fixtures, floor stain, electrical decisions, etc.
Attention to detail was phenomenal!
Also a huge factor: in addition to his immediate crew Harry has relationships with a great plumber, a great electrician, a great master wood worker, plus connections with local tile and tile fabrication sources -- I'm telling you, it's a complete and efficient team!
And the clean-up at the end was way more thorough than what we expected.
Do yourself a favor -- I know it can be confusing and you may be hearing different things from different people about what needs to happen in your space, etc., etc. Just hire Harry -- you won't regret it!

never heard from them, so we found a contractors worker who was willing to do it for us that same day and he got a big Christmas gift as well.

Mike got back to me promptly, scheduled to come as soon as he could, correctly identified the problem that was causing my basement to flood, and fixed it within 2 hours. For all of that quality service, he charged LESS than I thought he would. Any more plumbing problems that come up for us, Magic Drain is who we call first.

I don't know what John D. is talking about; I suppose nobody's perfect.  But I've been using Wellbrock for eight years and they always treat me fairly, are responsive, and do great work.  It's really nice to have a local, reliable plumber--Doug and Co. fit the bill.

Have called Arch Plumbing twice now.  The first time for a major shower repair,; second time a clogged line and leaking pipes in my kitchen.  They spotted the problem(s) quickly, repaired, cleaned up (spotlessly) with extremely reasonable charge.  No recurring problems.

Got the referral from my local plumbing supply store.  Guess that was a good sign.

Wanted to share the pleasant experience I had today, using Ariel Quality Plumbing.
4th of July, when no one else is working, my bath tub and toilet got badly clogged. I called and much to my surprise, Ariel Quality Plumbing were at my door 45 minutes later.
The plumber was really nice and worked hard to clear the stoppage. I was expecting to get hit with the charge because of the holiday but he told me that they charge the same all year round.
Over all, very good plumbing and customer service. I would definitely use them again in the future.

I've used this company twice in the 18 months since I moved to my condo on the UES. Both times they've been quick to accommodate me, and thorough and very reasonably priced. Last month I returned from a hiking/river rafting trip with 30 lbs of filthy, sandy clothes and soon my laundry room sink was broken. They sent the very kind Ricardo who fixed everything fast and cleaned up after!
These people are fair and polite. I'm grateful for them.

I called this company and it's a scam. They sent a so called repair person who didn't fix my leaking fridge he just took a blow dryer and melted ice. He came up with so many scenarios and at the end my fridge kept leaking. Their number is a Google number that changes and they told me to make a payment electronically on square space. Also promised me a 6month warranty. Obviously when I called they went MIA.!!!!!! Please do not fall for these scammers. They go by Gotham appliances or K.A.R. Check out the pictures of the repair guy he goes by the name Vicky. Now if they comment they will most likely say we don't know the guy (of course they will)....

Call these people if you want to get completely ripped off.
My tenant has called Roto Rooter because dishwasher didn't drain water, and the water was leaking.  The fix on the invoice was kitchen sink drain stopper clean.  Three trips.  Replaced the 2 Elbow waste pipe for kitchen.  For this, they have charged her $200 for parts and $732 for labor.  First, an elbow pipe cost $20 max, so that should have been $40 at most.  The job lasted an hour and 20 min, counting the time he had gone to park his car and to retrieve tools, which was treated as three trips on the invoice.  My tenant is a young woman with no knowledge of plumbing and has signed off on this without checking with me first.  When I called them, and spoke with the manager on this blatant abuse of pricing, his response was that this is their price and the tenant was willing to pay this.  Yes, I understand that they are free to quote whatever price they want to, and it was my tenant's own fault to get ripped off for not checking with other companies.  However, it is completely dishonest to take advantage of someone just because they didn't know what the going rate is for the type of service performed.  This job should not have cost more than $400 by a licensed plumber, and I'm counting higher because it is NYC.  For a similar job, I have paid $200 elsewhere.
I'm giving them 1 star because at least, the job was done correctly and the problem is solved. But Roto Rooter is never getting my business again.