Best Businesses in New York, NY

I called Peter on Thursday to ask for a quote to fix my buzzer, he never responded, so I called back the next day, at which time he said he might be able to stop by later that evening. I never heard from him, so I followed up on Monday, at which time he said he would be able to come by the next day at 9am.  

On Tuesday he shows up late at 10am, told me the buzzer would be $200 + parts to fix the buzzer. He removed my lock, and then left at 11am to take another job, told me he'd be back at 2pm, showed up at 5pm.

When it was done, he told me he was gonna charge me $400 instead of the $200 we agreed on because it was more work than he anticipated.

I explained to him that I do not conduct business in this manner, and would be paying him the agreed upon price. He was upset, and very unprofessional. I will not be using or recommending his services again.

The two stars are because after many inconveniences, and him disrespectfully trying to take advantage of me, he did in fact fix the buzzer.

Had extremely low water pressure in the shower, and shopped around for proposals on fixing the issue.  One plumber proposed having to break the entire tiled wall to get into the plumbing behind it, replace everything and patch it back up for over $2k, with a high-pressure sales pitch to boot.

Instead, I called DC Piping and Dorjan came over to take a look.  He figured out what piece was worn out, went out to find and buy the piece, and had the shower running like new in a matter of hours from start to finish.  Saved me a ton of money, and no wall breaking needed.

So far, used him twice, and plan to make him my go-to plumber going forward for any issues we have.

I reached out to Continental this past Saturday morning because I had a leaking steam boiler return line and was in a bit of a jam due to the  sub par plumber that was assigned to my service request by American Home Shield.   Continental came through like a champ!  When they arrived they assessed the damage, gave me a quote and told me how long the job would take. I hired them on the spot.  They were done within the time frame given and the guys that came out were super friendly and clean.   They did a fantastic job   all around.  So much so that I plan on having them come back next month to do some additional work for me!   I would highly recommend them for any heating and/or plumbing  work needed.  They're responsive,  professional and competitively priced.

Great work from this company. I was very worried at the amount of work that would need to be done to my bathtub. The pipe under my bathtub was completely rotted. Dwight was on time and ready for the task. Very professional and knew what he was doing. Now I can take a shower in my apartment due to his work. Highly recommend this company!

Super expensive. They over charge when they see women & were kinda bad at lying about their Base price. The guy was nice other than that

I requested a window AC installation service and received a prompt response within a few hours. Two professionals arrived at the agreed-upon time and took care of everything without my intervention. They removed my old AC unit, installed the new one, and even cleaned up after themselves. The entire process took approximately 30 minutes, and they also took away the old AC unit, relieving me of the responsibility of disposing of it.

Did an excellent job with restoring a vintage desk and repainting it, also with hanging artwork

Really amazing plumber!  I hired them to install a stackable washer & dryer (gas) into a closet to replace my old one that died.  This is a job that The Home Depot's installers decided they didn't want to do after looking at it.  But Steve and his guy both did a great job.  Steve came by to check it out first and make sure the new machines would fit.  He even came over a second time to unhook my old washer & dryer for me the day before installing the new ones.

These are the people to hire if you need a plumbing job done, and done right.  For installation, they might be a little bit more than The Home Depot or whomever arrives from the big box stores, but they are totally worth every penny.  And frankly, the price is very reasonable for the fantastic work done.

These guys are awesome I called them last minute and they were able to accommodate me the next day they showed up with everything they needed included with a great price on a 24000 BTU ac. Can't wait for it to get hot out so I can turn my huge apt in to a walk in cooler.
Would highly recommend these dudes.

Chris and AJ, and Sal of course, have done extensive plumbing work as part of my renovation of a kitchen and 2 bathrooms in an old building in Manhattan. They had to be creative to solve many of the problems and they were definitely up to the work. The final job they did was to install a Toto Neorest 550H toilet/bidet. They did it well and quickly.  Impressed with the quality of the work.

My boiler stopped working in the middle of the night. I contacted three plumbers to come and fix the issue. The first refused to address the problem until they first conducted a $400 cleaning of the boiler. No thank you. The second never returned my three messages that I left on his voicemail. And the third stated that he thought he knew what was wrong but he could not come to repair it for three days... in the winter... in New Jersey. Double no thank you. My wife did a Yelp search and found this amazing company. I called at 7:30am expecting to have to leave a message as I did with two of the three other plumbers. Not with Infinite. A representative answered the phone and was pleasant even at 7:30 in the morning. I stated my problem, and they said they could be at my home within the hour. I then scheduled my appointment for after 2:00pm. Around 3:00, I received a text with a photograph of my technician stating that they would be arriving within the hour. Nice touch. I worry about having strangers in my home when I cannot be there. By 4:00, our technician Osvaldo showed up (and put on shoe covers which my wife absolutely loved). Within 15 minutes, Osvaldo identified the problem. A busted transformer. He quoted me the cost for the new part plus installation and I agreed to the repair. After going to get a new transformer, Osvaldo installed the transformer, and voila, my boiler was running as good as new. And the final price was really REALLY reasonable. Osvaldo was highly knowledgeable and pleasant. Would recommend this wonderful company to anyone. Outstanding service.

Your search for a top-notch contractor ends here. I reached out to Harry's Contracting via yelp regarding a quick project and he was able to get things done on time and on budget. I thought it was going to be a stressful process due to the fact that I live in a co-op building, but Harry was able to get all the necessary paperwork to the management company in a timely fashion and got the project done. I appreciated how Harry heard me out on what I needed to have done to my apartment and provided guidance on how to best get it done. If I ever need to have any work done to my apartment again in the future, Harry's THE man.

Everything professional and personable the kind of level of knowledge base expected from a business.  Admirable!

Mike has helped us with our plumbing issues twice now. Both times he showed up within an hour or two of our call and was able to figure out and fix the problems. His prices are fair and he does fast and reliable work and he is a very nice guy. We are new to the area and already very glad to have found Magic Drain. Hopefully our issues are over now, but if something else come up we know who to call!

My entire family lives in the neighborhood and has been using RJ Wellbrock Plumbing for years.  We trust them completely and know we are being taken care of and will receive the best service. I recently purchased an apartment and the fixtures that were in the bathroom tub from the previous owner were a nightmare - outdated, and constantly leaking to the point where it was damaging the tub. Doug and his team were able to locate the hardware needed to replace everything and fix the leak - it works perfectly and looks brand new!  So happy I reached out to them for this and would highly recommend them to anyone.

Have called Arch Plumbing twice now.  The first time for a major shower repair,; second time a clogged line and leaking pipes in my kitchen.  They spotted the problem(s) quickly, repaired, cleaned up (spotlessly) with extremely reasonable charge.  No recurring problems.

Got the referral from my local plumbing supply store.  Guess that was a good sign.

Wanted to share the pleasant experience I had today, using Ariel Quality Plumbing.
4th of July, when no one else is working, my bath tub and toilet got badly clogged. I called and much to my surprise, Ariel Quality Plumbing were at my door 45 minutes later.
The plumber was really nice and worked hard to clear the stoppage. I was expecting to get hit with the charge because of the holiday but he told me that they charge the same all year round.
Over all, very good plumbing and customer service. I would definitely use them again in the future.

I hired Fred Smith Co to fix a small but crucial plumbing problem that rendered my bathroom useless. My building's manager suggested the company and gave me the phone number, which I called immediately.  This was on Thursday:  Fred Smith told me that no plumbers were available that afternoon, or on Friday, Saturday, Sunday, or Monday, but - lucky me! - a plumber with the specialized expertise to complete my job would come to my home on Tuesday between 10am and 2pm.

I waited at home all day and nobody came to fix the bathroom.  Nobody arrived and nobody from Fred Smith contacted me to explain or to apologize.

Instead, when I called at 2pm to ask why no plumber had come to do the job I'd called about last week, I received plenty of excuses (it rained this morning! there is traffic in the city during business hours!) but no visit from a plumber.  I was told to wait, because eventually someone was sure to come, even if it took a bit more time.

So, I waited. Nobody came: I waited from 10am until 4pm (a waste of 6 hours) and I never heard from Fred Smith.

Eventually, I called the company and spoke to someone who inadvertently told me the truth:

Nobody had been assigned to complete the job I had booked with Fred Smith 5 days in advance.  All the talk about Fred Smith sending a plumber who has the particular expertise  to fix my specific problem was nonsense.  Instead, I learned this: the ticket for your job is still on the board, but since nobody has picked it up, (by then it was after 3:30pm), you shouldn't expect anyone to come today.

Long story short, Fred Smith's plumbers have no interest in taking a small, urgent (though non-emergency) job, because large, messy emergencies pay so much more.  Though it will cost me hundreds of dollars for what ends up being a few minutes of work, a plumber who responds to Fred Smith's ticket-system gets only a small portion of that fee.  

Even the fact that clients provide their credit card numbers - allowing the company to charge clients full-price if a plumber arrives and nobody is home to let him into the house - isn't enough of an incentive to get plumbers to honor Fred Smith's obligations.

I will not call Fred Smith in the future, and I will make sure that the company is not recommended to anyone in my building who happens to need a plumber.

I tried to make an appointment they told me 1230pm I said ok great....its almost 5pm and I have called and left messages and never even received a courtesy call they are running late or not showing up.very unprofessional and wouldn't wish service like this to anyone.

Call these people if you want to get completely ripped off.
My tenant has called Roto Rooter because dishwasher didn't drain water, and the water was leaking.  The fix on the invoice was kitchen sink drain stopper clean.  Three trips.  Replaced the 2 Elbow waste pipe for kitchen.  For this, they have charged her $200 for parts and $732 for labor.  First, an elbow pipe cost $20 max, so that should have been $40 at most.  The job lasted an hour and 20 min, counting the time he had gone to park his car and to retrieve tools, which was treated as three trips on the invoice.  My tenant is a young woman with no knowledge of plumbing and has signed off on this without checking with me first.  When I called them, and spoke with the manager on this blatant abuse of pricing, his response was that this is their price and the tenant was willing to pay this.  Yes, I understand that they are free to quote whatever price they want to, and it was my tenant's own fault to get ripped off for not checking with other companies.  However, it is completely dishonest to take advantage of someone just because they didn't know what the going rate is for the type of service performed.  This job should not have cost more than $400 by a licensed plumber, and I'm counting higher because it is NYC.  For a similar job, I have paid $200 elsewhere.
I'm giving them 1 star because at least, the job was done correctly and the problem is solved. But Roto Rooter is never getting my business again.