Best Businesses in New York, NY

We had an issue with our hot water boiler, Peter responded quickly on a Saturday and fixed it that day. He went the extra mile and went to Home Depot for the part we needed and came back quickly to finish the job. Would definitely call Peter again in a similar situation.

I was absolutely overcharged for a service that was unsuccessfully completed. I was told that a service had been provided, which turned out to be a lie that I am now having to have fixed by another, reliable and competent plumbing company. I've reached out for a refund and was told that it was not their fault. We told you the price ahead of time. Definitely takes advantage of people they think aren't savvy and blatantly lies about the work. Posting this for the sake of others. Only interested in a refund from this company, not looking for a discussion.

Well, all I have to say is that Edmundo and his crew have always offered me an outstanding service. This week, I had a gas leak in my rental property in NJ and PSEG had to turn the gas off. Continental's guys came and did some tests, decided on the course of action necessary to comply with the violation changing a whole pipe and fixing other fixtures. In less than 48 hours gas supply was back on and my tenants happy again. Thank you Edmundo for your efficiency and promptness!

Great work from this company. I was very worried at the amount of work that would need to be done to my bathtub. The pipe under my bathtub was completely rotted. Dwight was on time and ready for the task. Very professional and knew what he was doing. Now I can take a shower in my apartment due to his work. Highly recommend this company!

All Day Plumbing & Heating have become my go to plumbing company. As a landlord it's important to have people you can rely on when issues come up. They're professional, take the time to explain whats wrong and what needs to be done, and are fairly priced.

I requested a window AC installation service and received a prompt response within a few hours. Two professionals arrived at the agreed-upon time and took care of everything without my intervention. They removed my old AC unit, installed the new one, and even cleaned up after themselves. The entire process took approximately 30 minutes, and they also took away the old AC unit, relieving me of the responsibility of disposing of it.

Great job hanging a mirror on my  brick wall!!! Michael was super professional, with lots of experience. Really appreciate his attention to detail and dedication to making sure I was satisfied with the tilt of the mirror.

I called them to repair a constant leak in my bathroom tub & a drip from my bathroom sink faucet. The plumber that came to do the work said he was only able to saw off the shower faucet and replace. The handle now jiggles on the replacement part, but he did do the job. However, the sink went from dripping every 21 seconds, to 14, to now at least every second. I called them when I noticed how much the frequency had increased, and they sent the same guy to look at it again. He said he replaced the washers and was not sure what it was - probably would need to replace the entire fixture. Have you ever heard of a plumber that cannot stop a leaky faucet? Further, the $300 bill I received did not breakdown parts, labor, and the individual jobs, which I find upsetting. I'd like to know how much I paid for the issue to not be resolved. Now that I have a constant drip, I got replacement parts from the manufacturer. I have called and left three messages with no returned call. Guess I need to find someone else and throw more money at this.

One of the most reliable businesses I have dealt with in NYC.  Prior to my purchase, every email I sent was answered promptly and every question was answered thoroughly.  I ordered 2 new air conditioners. The technicians were prompt and extremely knowledgeable.  I highly recommend BBCOND to anyone in need of A/C units. Great company!

No show, and no response.
The last thing you want to do to keep a good reputation. Luckily found someone else who took on a job.
Lady on the phone, Lory, is a bit rude, wont respond.

After reading the positive reviews I decided to call them to have someone come do work on my home heating system.  The gentleman that picked up the phone was nice enough and scheduled one of their guys to come over the following morning between 8-9.  I received a call at 8:35 my tech never came to work and asked if they can reschedule. No problem, I agreed to between 1-3pm the same day. The time came and went , no call no show.

They might be great , but I'll never know.

A pleasure to work with!  Harry understood exactly what I wanted to do in about 5 minutes of me explaining and showing him, quoted me one week to do the job and delivered.  Went above and beyond, look at the wonderful job he did in the pictures attached.  All my neighbors have been complimenting the job and took his contact info as well.  Brightened up the street and breathed new life into the neighborhood. Thanks again Harry!

Everything professional and personable the kind of level of knowledge base expected from a business.  Admirable!

Was very patient and methodical in finding the blockage.  Arrived on time and was very respectful.

Had them install new boiler They put circulator in wrong called 4 times to correct.Has left my basement without heat for 2months. Basement is finished and is my daughters bedroom .Do not  use

Have called Arch Plumbing twice now.  The first time for a major shower repair,; second time a clogged line and leaking pipes in my kitchen.  They spotted the problem(s) quickly, repaired, cleaned up (spotlessly) with extremely reasonable charge.  No recurring problems.

Got the referral from my local plumbing supply store.  Guess that was a good sign.

Let me start this review by empathizing with John S. and David A.

They are very curt on the phone.  True.
They take a long time to get to you True.  

They were also my only option and it worked out ok for me.  I did have to wait for about 3 hours for them to get to my place.  I called a few times and got a run around.  Understand that I had no choice, my bathtub would not drain at all.  Yuck.

When they got to my place, the plumbers were very nice and apologized for being so late.  They also got right to work.  It turned out to be a big problem and they investigated it fully.  They saw that it was turning into a building-wide issue and they stopped and got the super of my building.  They helped me itemize the bill so that I wouldn't be stuck holding the bag for common charges.  They tried everything they could (it is a much bigger problem).  

For that consideration, I give them 3 Stars.  I probably would have been harsher on them but, so many places around me either (a) no longer in business or (b) not answering their phones.

Be warned!  Will charge you $75 right off the bar for travel expenses no matter where they''re coming from, and likely charge over $180 for about 5 mins of work.  Meanwhile took they over 36 hrs to actually show even though they had quoted an arrival time of between 1-2 hrs. Customer service on the phone was also extremely rude and unprofessional!  Find a different plumber unless you want to be robbed blind!

I called this company and it's a scam. They sent a so called repair person who didn't fix my leaking fridge he just took a blow dryer and melted ice. He came up with so many scenarios and at the end my fridge kept leaking. Their number is a Google number that changes and they told me to make a payment electronically on square space. Also promised me a 6month warranty. Obviously when I called they went MIA.!!!!!! Please do not fall for these scammers. They go by Gotham appliances or K.A.R. Check out the pictures of the repair guy he goes by the name Vicky. Now if they comment they will most likely say we don't know the guy (of course they will)....

Call these people if you want to get completely ripped off.
My tenant has called Roto Rooter because dishwasher didn't drain water, and the water was leaking.  The fix on the invoice was kitchen sink drain stopper clean.  Three trips.  Replaced the 2 Elbow waste pipe for kitchen.  For this, they have charged her $200 for parts and $732 for labor.  First, an elbow pipe cost $20 max, so that should have been $40 at most.  The job lasted an hour and 20 min, counting the time he had gone to park his car and to retrieve tools, which was treated as three trips on the invoice.  My tenant is a young woman with no knowledge of plumbing and has signed off on this without checking with me first.  When I called them, and spoke with the manager on this blatant abuse of pricing, his response was that this is their price and the tenant was willing to pay this.  Yes, I understand that they are free to quote whatever price they want to, and it was my tenant's own fault to get ripped off for not checking with other companies.  However, it is completely dishonest to take advantage of someone just because they didn't know what the going rate is for the type of service performed.  This job should not have cost more than $400 by a licensed plumber, and I'm counting higher because it is NYC.  For a similar job, I have paid $200 elsewhere.
I'm giving them 1 star because at least, the job was done correctly and the problem is solved. But Roto Rooter is never getting my business again.