Best Businesses in New York, NY

I own a 110 year-old house in Brooklyn.  I have lived here for 33 years.
Our clay sewer pipes are as old as the house and we were tired of late night sewer clog emergencies. So, after 33 years of procrastination, we decided to do the big-dig and have our main sewer line replaced.

In Brooklyn, I found two companies that specialize in Sewer Main replacement I selected Main Man Water Works because they had a higher yelp rating than the other company and my next door neighbor had good results when they used Main Man Water Works to replace their sewer main.  We called Scott, Main Man's master plumber, scheduled an estimate the same week, and started the work by the following week.  

The sewer main replacement took two days, from start to finish.  They were able to tunnel under our front steps and front porch so both survived the ordeal undamaged.  (Hip, hip hurray!!) The new sewer line was installed and working on the first day.  On the second day, the job was finished, including hooking up an active storm drain into the sewer line (somehow skipped on the first day), replacing the cement walkway, and replacing a small section of cement floor that had to be removed in the basement near the pipe traps.

For the main job, the installation of the sewer-main, they know their stuff inside-and-out, and that part was worry-free.  The second day was also ok, but we had to ask them correct a few of the finishing details.

For clarity, here are the finishing details we had ask them to correct.  We had to ask them to spend more time tamping (packing down) the filled soil.  Extra tamping takes more time & delays pouring the cement walkway, but reduces the risk of a sinking, sagging walkway in a few years. When pouring the cement, they initially left out the expansion joints and we had to ask them to add expansion joints (heavy felt strips) in the cement in order to reduce risk of future cracking.  Finally, when restoring the pit for the sewer trap, they were initially going to make the pit twice as large. At our request, they moved the wood backer-boards before pouring the cement and restored the pit to approximately the original size.

In summary, their work is very good, but be prepared to oversee and correct some of the finishing details near the end of the job.

I had a leak in the basement from a broken pipe. Responded quickly to request for a quote. Showed up and did a great job for a fair price. Highly recommend to anyone in need of plumbing service

I cannot say enough about the excellent work Star Cities did.  They were knowledgeable and could handle the entire project from finding the problem to doing all the work necessary to fix it and re-build my bathroom - demolition, tiling, waterproofing and doing the carpentry.  Excellent work, reasonable price and completed on-time. Thank you Robert!

Eddie and his team are the best! Trustworthy, quick to respond and they get the job done!

We had to get our kitchen faucet replaced, due to a leak. We sent him a video, and he was able to diagnose the problem and get a technician out right away to help us get the problem fixed.

Patrick from his team came out and was nice, pleasant and a total pro, who explained to us what he was doing, since me and my fiancé would like to be able to fix a similar problem should it happen in the future. Great professional service. Will absolutely use again when needed.

They are also able to provide COI's where necessary.

Austin Plumbing  broke my families plumbing and did not pay for the damages.  They were asked  to replace broken parts and  took no
responsibility for the damage they did. They were over 4 hours late and made a mess destroying the plumbing parts and fixture.

Highly recommend Pete from Platinum plumbing service!  

I had a pretty old kitchen faucet which was leaking badly so l looked up on Yelp and requested price estimate for its replacement service.  Pete from Platinum responded very quickly and gave me a reasonable estimate so I decided to go with him.

After all, he did pretty great job on the replacement, kept his professional manner and didnt forget to clean up the mess afterwards.
 
However,  the service charge came out little more than I expected but it was worth paying that extra for what he did.  Because the work took bit longer than it supposed to be due to the old faucet that I had required some extra heavy duty work.

My hot water heater had a leak from both incoming and outgoing pipes and needed a help. Guillermo was very prompt and gave me clear information about the issue. He was able come 1 hr earlier than the scheduled time, fixed the problem in about an hour. Maximo team is highly recommended.

Downtown plumbers are the best.
Anthony and Dom are a pleasure to work with. They are professional courteous and they know exactly what they are doing
They make you feel at ease in that there is no need to worry. You are in good hands!
Dominic is also a professional and he makes sure everything is done perfectly!

Would absolutely recommend Colin for your plumbing needs.  He showed up the same day I called him, just a couple of hours later, to fix 3 separate minor plumbing problems we were having in our apartment related to our kitchen sink and washer/dryer.  He was kind, polite, and explained everything clearly, which I appreciated.  Because of the pandemic he also wore a mask (properly over his nose, I would add) and shoe covers.  He worked quickly and had reasonable rates.  Highly recommend!

We had an incredibly positive experience with Blaustein Plumbing. We have custom, European plumbing fixtures (installed by previous owners) that are so specialized many plumbers don't understand how to fix them. I was recommended Blaustein Plumbing by a Plumbing and Hardware store that sells the specialized parts we needed. They charged a VERY reasonable (relatively speaking) flat fee per hour and are far more experienced and knowledgeable compared to other plumbers I've worked with. They're also super courteous, in addition to the mask, they put booties on before entering the apartment, gave me advice on how my building's super could fix certain items or issues (so I wouldn't have to spend the money calling a plumber). It was a very positive experience and I would highly recommend this plumber.

He might be ok for basic projects but he was terrible for us.

First, the quality of the work was only so so at best. They were supposed to do things like sand and repaint the original shutters in our house and they did a pretty terrible job to the point where it may make more sense to just replace them.

Second, he spent a lot of time asking about a second, bigger job we had rather than focusing on doing good work on the first one. If he had spent more time on the first project, maybe we would have given him the second project.

Third, he lost the key to our back door and took away doorknobs we had bought. When we told him it was gone he said his workers never saw it and it wasn't him. Then we showed him photos that the key was there when they started and gone after they worked. Suddenly his workers remembered throwing it on the floor under a pile of bags and magically they found the doorknob, after arguing with us it couldn't be them.

Fourth, he never sent us back the contract that he was supposed to sign (or provide receipts) and then he decided he wanted more money so left on a Friday--taking all of his tools--when he was supposed to return on Monday. We didn't hear from him until Tuesday night when he started arguing with us about more money. He said he was working in New Jersey, but that's not our problem and he needs to at least tell us if he will not be coming back for several days.

If you want to end up on Yelp complaining about this guy or arguing with him in a public forum, feel free to try your luck. It wasn't worth my time.

Jay, the owner, came out himself, fixed the problem quickly, and even worked around my schedule to set up an appointment.  Couldn't be happier, will definitely call these guys again for any plumbing needs.

They provide exceptional and quick Backflow testing at a competitive price.  Tom went above and beyond to resolve additional issues arose after the testing. He is courteous and walked me through step by step to get the work done. Highly recommended to anyone who needs Backflow testing!

The staff is very knowledgeable and helpful.  They have just about any plumbing part you can imagine in stock

There was a blockage in my kitchen pipe which caused a drainage problem in the sink. I spoke to Oscar on Tuesday afternoon and he was able to come over the next day. He was professional and also communicative about what needed to be done. He was able to fix the problem in less than an hour and most importantly, at a reasonable price. I am so glad that I found Racso and I am definitely going to contact him in the future with our plumbing issues.

Stay away very expensive and rob is a rip off
They also not licensed !!!!!
The worst company we have ever used

Thought I just had a backed up drain pipe . Eric showed up and tried his best to unclog the trap ,but after many years  of buildup and lack of use he had called Mike . As soon as Mike showed up he assured me the problem would be solved . He a a great energy level and really seemed confident in his ability to fix what ever the problem is. He worked really hard and explained to me what  he had to do , and how it would be done . With every step he showed me how backed up my pipe was , and had to replaced that section of pipe . He fixed the problem , cleaned up afterwards and did not seem to be in hurry to rush out.  He went above and beyond trying to help me out on another issue I had with a toilet. If you need somebody for your plumbing needs a highly recommend Mike.

AE was recommended to me by a contractor friend who has been buying from them for years. I went in to buy parts for a project in which I have to build an inflation system (balloon that inflates and deflates) so I was looking for valve part options to facilitate inflation and deflation.

The men working there were willing to help me and showed me a few part options. The first man (the owner I think) gave me some switch valves (plastic & metal) and then another man brought out a bike pump valve and a ball valve. I ended up buying the bike valve for $3.

They said they did not sell any small pumps (smaller than large bike pumps they were selling).

They accept returns with 25% restocking fee within 30 days.

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