Best Businesses in New York, NY

I had spoken with 8 plumbers who only cared to come in for a fat paycheck before even trying to understand my issue, which was never solved by any of them.  The stress and frustration of not having a reasonable person to communicate with was inexplicable.  I never imagined how difficult it is to find a plumber who cares to solve a problem.    
Then comes in Scott.  What a professional, and good person!  He's a smart dude. He took the time to listen and to contemplate the issue.  There were very expensive solutions to the problem but he kindly offered a sensible alternative for a fraction of the price.  He even came back here after all was done to follow up and to see if I was happy.  A real stand-up guy!  
Upon seeing other, smaller things, that could be taken care of while he was here, he fixed those and didn't ask for extra money.

Akeim is professional, knowledgeable and efficient.  When the kitchen faucet in my tenant apartment broke, from the pictures of the damage he was able to assess quickly that I needed to do a replacement instead of a repair and advised objectively on the type of faucet I should get.  Once obtained, he installed it quickly for a reasonable price.  I was very pleased with his work and look forward to working with him on future projects.

We had an issue with the gas line at my restaurant. There was a pin sized hole somewhere in the line and it was leaking out. Damion came down and within hours the hole had been found and the leak fixed. Not only was he professional but his great attitude kept everyone at ease through this obviously stressful time. I don't generally Yelp but couldn't pass this one up. If i could give 10 stars, I would. Excellent company and Damion could not have been better at what he does. Highly recommend.

Recommended Plumbing answered my call quickly, gave a fair price, and completed the job without any issues. Patrick was knowledgeable and professional. I will use their services again and recommend them to friends and family.

I have been doing business with Austin Plumbing and Heating for nearly a decade.

I've had Michael work on several of my buildings. The scope of the work has ranged from large boilers, sewer site lines, lift stations and gas leaks.

I have been satisfied every time I've used Austin Plumbing and Heating. They have always completed work on time and within budget. The work they have done has always been up to code and passed inspection. I highly recommend them!

TOP NOTCH!!! 10/10 Not even sure where to begin! First of all, after sending out a request for a leaky cast iron waste pipe in my crawl space, Pete responded within minutes with a fair price and exactly what he would need to do for the job. He was even ready to come out that day!! He came out on Saturday for the repair, just to work around my schedule with no issues at all. When he arrived, he was friendly, kind, and considerate. Most importantly, he definitely knew his stuff!! He fixed the leak and even came back later that same day to fix another issue that had occurred. He was there for hours fixing all of the issues my house was having. I will tell everyone about this wonderful company and Pete will be my first call for any plumbing issues from now on. YOU WILL NOT BE DISAPPOINTED. Thanks again Pete!!!!

Called this company for an emergency (heat stopped working). They came in 10 mins and was very professional. Did a great job and will definitely use them again. 5/5 stars

Had a problem with the heat in my house this morning. Making things worse was the temperature outdoors was below 32 degrees.  I checked the pilot light for the Weil Mclein boiler in my basement -- despite several Attempts to light the pilot, it would not stay lit, and thus no heat in my house.  So I called a couple of contrac I knew -- unfortunately they were not available to help.  Hence, I decided to check on Yelp.com for heating specialists.  Found Downtown Plumbing & Heating with positive reviews-- thus I decided to give them a call.  i called around 11am, and got a dispatch for someone to come to my home by 2 - 3 Pm. At 1:23 pm, George arrived well ahead of time with the right part to quickly resolve the boiler issue.  I am very happy with the service, and enjoying the warm heat on this cold night.  Saving their number for the future!

While there are undoubtedly many plumbers in the NY area who have the technical ability to do a job well, what's much harder to find is someone who can both do a job well and whose judgement can be fully trusted.

Colin Lee has consistently demonstrated both qualities throughout the many projects he's done for us over 3+ years, whether it comes to properly diagnosing a problem, providing accurate time/cost estimates, thoroughly executing a project, running all of the proper tests to verify completion, and his overall reliability.

We couldn't imagine using anyone other than Colin for our plumbing-related needs, and confidently recommend him to anyone who can benefit from his services.

The guy showed up without tools.. and after waisting 1.5 h of my time, he said that he didn't find any leak and wanted me to sign a waiver... the worst experience ever.. don't use them

Great and affordable work... so I need to type 85 characters for this review and I don't feel like it. They're just great OK?

I called at 8am. A friendly professional showed up at 8:30am. The sink was fixed before 10:30am. In my experience this kind of great service is very rare in the world of plumbers.

prompt, efficient, and lower rate than what I was paying with another
company who this time was not returning my calls, which turn out to
be good.

There customer service is great, everyone is friendly. I would recommend this spot to any one in need of plumbing supplies. I was also told they sell Girl Scout Cookies so I had stopped by to buy some and it was very heart warming to see how the father was supporting his daughter.

Excellent service by the Racso Team in fixing our heating pipeline which had a leakage underground.  We had a couple of others come by to give quotes but also on how they will perform the work.  However Racso only only gave us a great price, they were going to action out the work where the pipe wouldn't be exposed and they would patch up all the walls as well (others wanted the $ & were leaving the pipes exposed in our family room which we would have to spend more $ to cover on our own).  The Racso team worked so fast and effectively and cleaned up after themselves and stayed until the heaters were back on and fully heated.  I highly recommend them!!! I think we found a go-to heating & plumbing specialist.

Had a situation on my bathroom that when the toilet flushed, the shower would flood up with water.  I messaged Urgent Drain through Yelp and was quoted $400 flat fee to resolve the matter.  The scheduling was prompt and easy.  Robert texted 30 minutes before he would arrive.

They looked at the situation and said snaking the drain would resolve the matter.  They removed the toilet and began to snake the drain.  They were prompt and cleaned up after themselves.  A+ for that

The fee came out to a bit more than what I was quoted.  $400 for the pipe cleaning, $150 to remove the toilet and put it back on, and $20 for a credit card processing fee.  Luckily, I had a discount through yelp but I would have liked to have been notified of the additional fees beforehand, so that was my only gripe.

This company never disappoints. We had trouble with our bathtub not draining the water fast enough and leaving everything clogged. We tried some DIY remedies which involved Drain-o but we found out that it was doing more harm than good. I called Cheap John's and they answered my call immediately. They told me they would call me back in 90 minutes and in 45 minutes, Paul was at my door. I called this company last year for an issue i had with my bathroom sink, and they did a great job solving the problem so i figured i would call them again on this matter. Paul was nothing but generous. He came in our home, we explained the situation and he was able to figure out what the problem was in the matter of seconds. He had all the right tools to make it work. He did not want to leave my house, not only till he was satisfied but until we were satisfied which is exactly what he did. He worked fast and the job he did was very effective. Very knowledgeable in this field and made sure everything was done properly. We had all sorts of questions and Paul was able to answer them all. All of his suggestions were on point and told us the straight up truth of what needed to be done. I will only reach out to Cheap Johns for my plumbing matters and they have a very good team that knows how to deal with things of this nature. Again, the price was very accommodating and always works with you to do the right thing. So far 2 for 2 from this company and I know i have a reliable source for my plumbing needs.

Guy tells me on the phone that they have the cartridge for a specific toilet flush system.  He sounded dismissive and like he didn't know what he was talking about, so I asked three times, even though he tried to hang up on me, if it was the cartridge they had.  He says yes then hangs up.  Walk over there and it's the handle not the cartridge.  Another guy working there acknowledged what an idiot the person I dealt with was and tried to help but they didn't have the part.  I'm not a plumber, but I know how to fix a toilet and the exact parts I need to do so.

Steer clear of this place.  They don't want to be bothered by non-plumbers.

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