Best Businesses in New York, NY

I recommend this company without reservation!!
Prompt, efficient,  reliable, friendly!
I received a lower estimate from another company.  After consultation, Scott's recommendation was correct.  I had a new water main and water meter installed.  I am very pleased!

I had a leak in the basement from a broken pipe. Responded quickly to request for a quote. Showed up and did a great job for a fair price. Highly recommend to anyone in need of plumbing service

Robert  provides a consultative service - meaning, he doesn't just give you one answer to solve your issue. If there are options, he will lay out all your options and clearly delineate what's involved and when/why to go one route over another.  And he will also give you his honest opinion about what he thinks you should do even if it's the least costly. He quote fair prices and one is comfortable with his work and solutions.

Reason Robert doesn't get 5 stars is b/c when he seemingly gets busy, he doesn't return calls - even to say he can't take the work...which is what professional thing to do.  So while I was happy with work Robert did and his feedback was truly valuable when deciding on course of work and solutions.   What was disappointing was the follow up and eventual drop off when he got busy.

He came to put my radiators in place. He did the job I paid him. I have since called him twice, he gives me an appointment time then does not show up. I am wondering if my color skin has anything to do with his behavior since there wasn't any problems when he came to replace radiators.

Austin Plumbing  broke my families plumbing and did not pay for the damages.  They were asked  to replace broken parts and  took no
responsibility for the damage they did. They were over 4 hours late and made a mess destroying the plumbing parts and fixture.

Stay away from this company I don't think they are licensed plumbers.

I reached out on yelp for an estimate to disconnect a water heater and furnace while I had work done in my basement and then have it reconnected when the work was done. James (who said he is one of the owners) messaged me with his phone number and asked me to call him to discuss. I called and we discussed the project. He said he would send me an estimate the next day. The next day he emailed me what I guess he thought was an estimate. It was just an email that had a brief description of the work and a price at the bottom. No name of the company, license number, or payment details. I texted James if he could send me a formal estimate with the company name and license number. I never got a response back. I texted him multiple times and called and never got a response. Also, his voicemail is full so you can't even leave a message when you call. I believe that they are not licensed and that is why they never responded back once I asked for a license number. This company is so unprofessional and I am glad I didn't get to point of having them do work in my home. I also needed my sewer pipe replaced so they lost that job as well. I would have also recommended them on my school district Facebook group because people are always asking for reliable plumbers.

Extremely flexible to our schedule, came out on a Saturday morning.  Quickly repaired shower and reasonable cost. Will use this company again!

Andre came to inspect our broken faucet and leaky dishwasher and was fantastic. He fixed the leak and then came back the following week to install a new faucet after our contractor broke it on install. Fantastic service and so responsive and helpful - couldn't have asked for anything more.

Excellent for a small plumbing job. Reasonable pricing and fast courteous professional service.

We had an issue with a leak at our restaurant. No one was available.  When we called and spoke to the owner, not only did he make sure to get someone out right away. He followed up after to make sure we were taken care of.

Extremely professional and I am happy to recommend to anyone looking for a good plumbing company.

Our kitchen needed remodeling. Honestly, my wife and I purchased a new kitchen countertop and we were looking for someone install it. Samir by far is a great choice. He made us feel very comfortable, answered all our questions, and also suggested a few other options. The installation was quick, neat and perfect. He educated us throughout the installation and has a great sense of humor. You can tell that he really enjoys his work and understands what the customer needs. Definitely a great choice. Thank you !!

I just had a pleasant experience with Jay and Brandon Friedman who helped me fix both of my tub spouts and two faucets. I didn't have the right parts (thought I did!) but they were able to put together two great temporary fixes until I get the right parts.  They also easily fixed my loose faucets. Overall they were personable, friendly, funny and helpful and I recommend them to anyone in need of a plumber in the Williamsburg/Greenpoint area!

Best service Ive ever had from a business.I had a problem with the DEP not accepting my backflow test results due to the initial test being filled out incorrectly by a Build it Back architect,Tom and his staff did all the legwork contacting all the parties involved and rectified the situation.They saved me a lot of money in fines,And also saved me from having to hire another architect.They asked for nothing in return,even though they spent alot of time and energy on my case.

There customer service is great, everyone is friendly. I would recommend this spot to any one in need of plumbing supplies. I was also told they sell Girl Scout Cookies so I had stopped by to buy some and it was very heart warming to see how the father was supporting his daughter.

Enrique really knows what he's doing. Very professional and straightforward! They were respectful of my home and did a wonderful job.

Called them after having snakes my pipes twice to no avail - basement toilet kept overflowing and water not reaching sewer - several plumbing companies were offering major jobs costing several thousands. I called urgent drain, they came, and worked on it immediately - they fixed it for a great price - no tearing up the floor or re doing pipes or unnecessary expenses .... That was 2 weeks ago and basement is dry and all is good!!!

Advertised, $99 for any drain clogged. So, I have 2 experiences with cheap John's as I'm a return customer. First time I used them they sent a guy named Mike. Mike was friendly and professional,but also let me know it's really $150 to snake a line, which I've read from other yelp reviews here as well. Where I lived was a 1br apt. A year later I moved to a house much bigger. I needed a line snaked again and decided to call cheap John's as I felt although the $150 was not as advertised, it was still fair and I was in a pinch this time due to timing. So I called and they send Eric. Eric started and immediately started borrowing my tools.  He slid the access panel across my brand new floor and Didn't know there was a screw under it that gouged my floor. Then aa few minutes later he pointed out the scratch, like it was there before. $99, no. $150, no. $250, no. $350 no. $450, yes. To perform the same function that a year prior the charge was 1/3 the price. If I wasn't in a pinch, would have thrown this guy out of my house. He was here for maybe an hour. The work was fine,but the price gouging was unfair. I've learned to never use cheap johns again. Enjoy the $450 Eric, you earned yourself one less customer and another bad review.

Really rude and unhelpful. Just needed one part and they were going to charge extra bs fees for handling. Do yourself a favor and buy exactly what you need online

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