Best Businesses in New York, NY

I found Main Man on Yelp when my parents had a leak that they couldn't detect and the DEP water bills kept steadily increasing.  We called 5 plumbing companies and only 2 responded immediately.  Scott, the owner, was the first to show up the next morning.  His team was very thorough and they detected the source of the leak which required tearing up part of the basement floor and replacing the pipe.  He took and emailed pictures of the damage and the work his team performed so that we could include it in our documentation to the DEP leak forgiveness program. Very reasonable with pricing. I would highly suggest using Main Man for any of your plumbing needs. Thank you yelpers and thank you, Main Man!

I had a leak in the basement from a broken pipe. Responded quickly to request for a quote. Showed up and did a great job for a fair price. Highly recommend to anyone in need of plumbing service

Natasha, Hans, and the owner, Robert are the most professional, and respectful team I have ever encountered in this industry. They were extremely reliable and attentive. Robert clearly and patiently explained my issue and the step by step process of how to resolve the problem. Their prices are very fair for NYC. I spoke to no less than 14 other plumbing companies before I confirmed my appointment with Star Cities. I would unquestionably hire them again and recommend them to anybody who needs and wants excellent service.

Eddie and his team are the best! Trustworthy, quick to respond and they get the job done!

We had to get our kitchen faucet replaced, due to a leak. We sent him a video, and he was able to diagnose the problem and get a technician out right away to help us get the problem fixed.

Patrick from his team came out and was nice, pleasant and a total pro, who explained to us what he was doing, since me and my fiancé would like to be able to fix a similar problem should it happen in the future. Great professional service. Will absolutely use again when needed.

They are also able to provide COI's where necessary.

I have been doing business with Austin Plumbing and Heating for nearly a decade.

I've had Michael work on several of my buildings. The scope of the work has ranged from large boilers, sewer site lines, lift stations and gas leaks.

I have been satisfied every time I've used Austin Plumbing and Heating. They have always completed work on time and within budget. The work they have done has always been up to code and passed inspection. I highly recommend them!

Today is Christmas Eve and I want to write how grateful my family and I are that Pete made the time to stop over early today and solve our plumbing issues. I woke up to no running water in my bathroom and heat issues. I texted Pete and without hesitation he came at 8am. He made the time to come over and spend at least over an hour diagnosing my plumbing issues. He would not leave until my problem was solved and even unclogged my sink in between! He truly loves what he does and it shows. He's a good person and honest, that is rare these days when most people are more focused on making a buck than helping a fellow human. I will continue to use his services and recommend his business to all my friend for life. You can't go wrong with this business. I would give ten stars if I was allowed!

Very responsive. Did a great job. Prompt and clean. Reasonable pricing. Would definitely hire again

Would never use them again. They charge a lot for their services. Technician was there 20 mins.  I don't know what the hourly rate for a plumber is but according to the bill I got it must be over $1000 an hour.

I rarely leave reviews, yet I felt it important in this case so people get a balanced opinion. I hired Colin Lee for a plumbing job based solely on his 5 star reviews. I was extremely disappointed. I hired him to evaluate my kitchen drain as it was draining slowly. As reviews indicated, he is personable and wore shoe covers into my apartment, so I was already sold. He looked at my kitchen and bathroom sinks and snaked a small portion of the drain under my sink. When he did not clear the obstruction, he told me the blockage was well distant to my apartment (I live on the second floor of an old Brownstone). He said the problem was likely in the walls below my apartment or in the basement. As this was a job beyond his scope, he said I would need a larger plumbing company. He charged me $50 for his time and went on his way. I understood and initially thought this all seemed reasonable.

I then called a different plumber, who came the next day. I told the second plumber what Colin had said. The new plumber was certain it needed to be snaked and that Colin had not done an adequate job. The second plumber spent about an hour and thoroughly snaked my kitchen pipes. He cleared the obstruction and the water drains perfectly.

I then contacted Colin and let him know that my pipes just needed additional snaking and were now fine. I was hoping he would do the right thing and at least return my $50. Instead, he stuck to his original explanation. He said From my experience it seems like the issue I explained, and in my experience the issue generally returns in a week or 2 even if you think the clog is gone. It has been two weeks and my sink drains beautifully.

I assume Colin is OK for very simple jobs.....although, by plumbing standards, my job was relatively simple. If you have any job that is remotely complicated, look elsewhere.

The guy showed up without tools.. and after waisting 1.5 h of my time, he said that he didn't find any leak and wanted me to sign a waiver... the worst experience ever.. don't use them

He might be ok for basic projects but he was terrible for us.

First, the quality of the work was only so so at best. They were supposed to do things like sand and repaint the original shutters in our house and they did a pretty terrible job to the point where it may make more sense to just replace them.

Second, he spent a lot of time asking about a second, bigger job we had rather than focusing on doing good work on the first one. If he had spent more time on the first project, maybe we would have given him the second project.

Third, he lost the key to our back door and took away doorknobs we had bought. When we told him it was gone he said his workers never saw it and it wasn't him. Then we showed him photos that the key was there when they started and gone after they worked. Suddenly his workers remembered throwing it on the floor under a pile of bags and magically they found the doorknob, after arguing with us it couldn't be them.

Fourth, he never sent us back the contract that he was supposed to sign (or provide receipts) and then he decided he wanted more money so left on a Friday--taking all of his tools--when he was supposed to return on Monday. We didn't hear from him until Tuesday night when he started arguing with us about more money. He said he was working in New Jersey, but that's not our problem and he needs to at least tell us if he will not be coming back for several days.

If you want to end up on Yelp complaining about this guy or arguing with him in a public forum, feel free to try your luck. It wasn't worth my time.

I had an issue with my kitchen plumbing and they helped me troubleshoot it over the phone--great communication and very generous with their time and knowledge. Highly recommend.

prompt, efficient, and lower rate than what I was paying with another
company who this time was not returning my calls, which turn out to
be good.

Appalling customer service even borderlining obnoxious for being busy I am just going to have to live with not having your business. Extremely disappointing from a customer service 20yr veteran perspective, a woman owned Construction Co in NY and them being recommended from a Successful GC friend....

Oscar from Racso is amazing. Finding a good HVAC person is so challenging but I'm so happy that i found these guys. I had THREE other HVAC guys TRY to fix my heating system and every person said something different was wrong and NOBODY fixed it until I called Oscar.

These guys are the real deal. Prices are fair, they were able to get parts and fix within a week from me calling, and I finally have heat again!

Thank you Racso

Urgent Drain responded to my request quickly and efficiently. Polite and professional, they assessed + corrected my problem where others could not. Pricing is competitive and delivers great value. Highly recommend for any type of plumbing, drain, or cleaning services. Thank you!

very disappointed that I thought this guy is cheap or at least reasonable when most charge only $49.99 I feel he rip me off by charging me $350 cash for a 15 minutes job using just snake to clean the sewer see pic. this is exactly what he used to drain the sewer

At times you will see a van with advertising Drain Sewer for $49.99 because they only use snake (see pic) and it only cost $42.05 at Zoro this is exact Snake he used

He did not even use the professional machine (see pic) maybe I won't feel bad

He is a very sensitive guy too, he took advantage of my being naive and vulnerability since the basement is already flooded.

When I called his office the woman says it's a free estimate? his estimate is $350 and went to his van to get the small red snake (see pic)

Also, this company offer a 1-year warranty if they have to come back and Drain the sewer pipe again all I have to pay is $50.00 (all the time they have to re-do their draining) -

this is what they mean when they say UNDER WARRANTY

I will not recommend this company.

be careful who you deal with

AE was recommended to me by a contractor friend who has been buying from them for years. I went in to buy parts for a project in which I have to build an inflation system (balloon that inflates and deflates) so I was looking for valve part options to facilitate inflation and deflation.

The men working there were willing to help me and showed me a few part options. The first man (the owner I think) gave me some switch valves (plastic & metal) and then another man brought out a bike pump valve and a ball valve. I ended up buying the bike valve for $3.

They said they did not sell any small pumps (smaller than large bike pumps they were selling).

They accept returns with 25% restocking fee within 30 days.

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