Best Businesses in New York, NY

Scott and his team are highly skilled, professional, courteous, and of high integrity. We found the pricing very fair, but what's more was that we felt very comfortable putting our trust in Main Man Water Works to get the job done right.

I had a lot of other companies come by to give estimates, and most of them were opportunistic. I know we made the best choice for the job we had, which involved fixing a leaky water main connection and then repairing our street. Some of his competitors were fixing to gouge us.

Scott works well with the Department of Environmental Protection and gave us good advice throughout the process, even advising to obtain water main insurance from the DEP once all was done.

I had a leak in the basement from a broken pipe. Responded quickly to request for a quote. Showed up and did a great job for a fair price. Highly recommend to anyone in need of plumbing service

These guys are absolutely amazing.  Hands down the best experience I have ever had with any kind of contractor, anywhere, and I've used lots of them over the years.  The service and professionalism and communication and attention they provide are the kind you'd expect from the guy you know in a small town; I was so pleasantly surprised (shocked, actually) to find someone like this in Manhattan.  If you ever need plumbing work done, do yourself a favor and call these guys!  Seriously!

We found out that our shower was apparently leaking and causing some issues in the unit below us, so we needed a fix.  Since we hated our bathroom, we decided to gut the thing and start anew rather than trying to patch things up.  We spoke to an unbelievable number of contractors.  Many would make appointments to evaluate and give an estimate and never show up.  Those that did show up would give astronomical quotes.  I mean, this is New York, but come on, renovating a bathroom shouldn't eat up 25% of my take-home salary.

We saw an ad on TV for a site called HomeAdvisor, and Star Cities was one of the places they referred us to.  We emailed Star Cities and got a very prompt reply.  They set up an appointment and kept it.  They showed up on time (a few minutes early, actually) and took the time to explain what needed to be done clearly, assuring us that it was not as bad of a job as we thought.  We loved Robert, and waited for their quote.  The quote came quite quickly -- much more quickly than we expected -- and we were pleasantly surprised at how reasonable it was.  Robert was the best plumber we'd met, and gave us a good and fair price.  Needless to say, we booked him to do the work.

They started the work just when they said they would (a few minutes early, actually).  Over the course of a couple of weeks (we did this around Thanksgiving), they completely changed our bathroom.  They tore out the tub, the walls around the tub, the toilet, and the floor, and installed a new tub (which was very hard to do I'm sure because we have a very weird and VERY tight space), a new shower body, new floors, painted the walls, installed a new toilet, and everything.  They even installed a new shower door.  The shower door wasn't part of the work order, but when we found one we liked, be bought it and brought it to the apartment.  We asked them to install it and told them we'd pay for the installation; they installed it and didn't charge us.  It was not an easy door to install (a weird Kohler barn door thing).

We were actually so impressed with the work they were doing, we decided to ask them to demolish an old closet and build a new one, as well as hang crown moulding around our entire apartment.  They gave us a good quote and worked with our budget.  The closet and the crown moulding are absolutely gorgeous.  We'd thought about using the handyman at the hardware store next door for that work, but he never gave us a quote, despite our constant reminders.  Robert, however, gave us a quote quickly, and did an amazing, amazing job.  I'm so glad we didn't go with someone else on the closet, because they gave us exactly what we wanted.  It looks so much better than we imagined.

After they finished the bathroom, we noticed a problem with the hot water (not enough water pressure).  I sent Robert a very panicked text late at night.  He promptly replied, showed up the next day, and fixed the issue.  Apparently some detritus got in a pipe.  I was very pleased with his follow-through.  Even though the job was done and he'd been paid, he made sure to promptly address the issue.

When it came time to get the final invoice there were no surprises.  The deal was we pay a 75% deposit.  The balance of the invoice was the other 25%.  No sneaking things in, no saying things got complicated, no nothing.  Straight up what we expected: we owed the last 25% that we didn't put down in the deposit.  Star Cities is honest, does quality work, and does the work for what they say they will (and on time).

These guys were such a pleasure to work with.  I hope I don't have any more plumbing issues that need fixing, but if I do, I know where I'll go.  If you need plumbing work done, call them!  You'll be thankful you did.

I recently called Recommended Plumbing for a job that required a great deal of flexibility. And he nailed it.
I left a message, he returned the call quickly. I needed to replace a water heater in a condo, and he asked all the right questions that made me confident that he knew what he was doing.
He quoted me a good price, and he was able to take credit card payment via email authorization.
There was a glitch with the payment at my end because it looked like it could have been fraud, but we were able to work it out quickly, and Eddie's team came through beautifully.
The job also required a bit of finesse, because they had to work around the schedule of a washer/dryer delivery. That's where the flexibility came in, the job was handled professionally, and my tenants were impressed. Recommended Plumbing made me look good, and I really appreciate that.
I would not hesitate to use them in the future, and he is now my go to guy for Plumbing.

Mike saved us from a potential disaster! We had a leaking water heater, and no prior experience with anything of this magnitude since we bought an older home. Not knowing who to call and being skeptical of someone taking advantage, we decided to call Mike at Austin Plumbing and Heating. He showed up ready to work right away. He was quick, efficient, professional, and fair. He educated us and wasted no time in getting our new water heater up and running. We highly recommend him. Don't hesitate and trust Mike!

It was great having a small family business doing work at my house. Given how the sewer lines were above ground, they installed a pump to allow me to have a sink in my basement. The reason that I needed this sink is for my aquarium hobbies. And long behold, not only were they great plumbers, but they are also into aquariums themselves.

A few things I like to say about them... They are honest people doing professional work. They communicated well and were able to commit to their pricing. They did their best to make this work for me with discussion. In case you are wondering why they may not take your phone calls immediately, they are also the same people responding to Yelp and texts. Their phones were ringing while both of them were busy working on my sink. In my first picture, you can see that both of them are busy trying to fit all the pipes and etc..  Definitely text them and you will hear back from them shortly.

Great communications is the key to develop good relationships with customers. They responded 100% of the time. Given that I was busy with work and meetings, texting back and forth to work out project costs seem to work great for me and them.

Lastly, I just want to say that I highly recommend them.

Called this company for an emergency (heat stopped working). They came in 10 mins and was very professional. Did a great job and will definitely use them again. 5/5 stars

Our kitchen sink was not draining well so I called these guys in the morning and spoke with their answering service, in less than 2 hours Dominic and his partner were at my door (granted their shop is not far from us). They quoted me two prices, best case and worse case scenarios. They tried the first fix, it didn't work, so proceeded to remove the trap to snake the line. That didn't work completely the first time, but two more attempts did the trick and some nasty stuff came out. The drain seems to work fine now. I paid the quoted price and am satisfied with the plumbing work. I appreciated their diligence, the only complaint I have is they severely scratched my hardwood floors, (originally I thought they were just scuffs on the floor from the work boots, but they have proven to be permanent). I'm now not sure if it was their boots or other equipment that made the marks, but I have been unable to buff or clean them off. My original 5 star rating has been reduced to 3, as I will now have to hire someone to fix the floor.

Would absolutely recommend Colin for your plumbing needs.  He showed up the same day I called him, just a couple of hours later, to fix 3 separate minor plumbing problems we were having in our apartment related to our kitchen sink and washer/dryer.  He was kind, polite, and explained everything clearly, which I appreciated.  Because of the pandemic he also wore a mask (properly over his nose, I would add) and shoe covers.  He worked quickly and had reasonable rates.  Highly recommend!

I love Blaustein. They have been around for 20+ years and have come in times of emergency as well as remodels. They are super helpful and friendly plumbers who provide good feedback and insight into best toilets, sinks, sizes, and more. I've had amazing conversations with these folks who have completely changed my perspective on plumbing best practices. Love the Blaustein. Family, they have my business!

Great and affordable work... so I need to type 85 characters for this review and I don't feel like it. They're just great OK?

Incredible service. I had a late night emergency when I was out of town and had friends staying at my place when the toilet started overflowing to the top and would recede. Jay picked up my call in the middle of the night and promised to take care of it first thing, first stop of the day. And then by 8:30 the next day it was fixed! Saved the day for us.

Very proffesional and was half the price of every other company  I called,  They came and took care of the backflow device the same day i called them and took care of all the paperwork as well.

I was at first a bit intimidated by DJ Plumbing. I walked in soon after opening on a weekday, and was the only one there not belonging to one of the numerous plumbing trucks outside. Everyone else was coming to pick up a long list of items they had ordered ahead of time, using jargon and shorthand for each item. I had a plastic shopping bag with a broken pipe I couldn't tell you the width of.
I was helped quickly, though, and was NOT treated like the idiot I am. I left with the item I needed, a wrench for the job, and had my sink drain fixed minutes after getting home. Everything was relatively cheap, too.
You know how they say that you know you're at a good Chinese food restaurant when you see Chinese people eating there?
Like that, but for plumbers.

I messaged in June. In mid-November they replied 'out of our service area' .. Would be funny if not so sad. I mean, why even bother (replying..) FFS?

We had a major issue with our kitchen sink drain that couldn't be fixed with Drano. Due to holidays, it was hard finding someone to come out or the rates were very high. Robert got us a very reasonable quote and scheduled us for the earliest time next morning. He got the sink draining in less than half an hour and saved us from any more of take outs and delivery foods! Definitely will recommend Robert and his team to our friends. Thank you!

Mike is the man! Thanks to him, he let us know exactly why the pipes kept clogging. He not only did the proper work but he also imparted knowledge onto us. Guy knows his stuff and will not have second thoughts on calling the company again asking for Mike in the future.

A big shout out to Mike the awesome!

Really rude and unhelpful. Just needed one part and they were going to charge extra bs fees for handling. Do yourself a favor and buy exactly what you need online

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