Best Businesses in New York, NY

I own a 110 year-old house in Brooklyn.  I have lived here for 33 years.
Our clay sewer pipes are as old as the house and we were tired of late night sewer clog emergencies. So, after 33 years of procrastination, we decided to do the big-dig and have our main sewer line replaced.

In Brooklyn, I found two companies that specialize in Sewer Main replacement I selected Main Man Water Works because they had a higher yelp rating than the other company and my next door neighbor had good results when they used Main Man Water Works to replace their sewer main.  We called Scott, Main Man's master plumber, scheduled an estimate the same week, and started the work by the following week.  

The sewer main replacement took two days, from start to finish.  They were able to tunnel under our front steps and front porch so both survived the ordeal undamaged.  (Hip, hip hurray!!) The new sewer line was installed and working on the first day.  On the second day, the job was finished, including hooking up an active storm drain into the sewer line (somehow skipped on the first day), replacing the cement walkway, and replacing a small section of cement floor that had to be removed in the basement near the pipe traps.

For the main job, the installation of the sewer-main, they know their stuff inside-and-out, and that part was worry-free.  The second day was also ok, but we had to ask them correct a few of the finishing details.

For clarity, here are the finishing details we had ask them to correct.  We had to ask them to spend more time tamping (packing down) the filled soil.  Extra tamping takes more time & delays pouring the cement walkway, but reduces the risk of a sinking, sagging walkway in a few years. When pouring the cement, they initially left out the expansion joints and we had to ask them to add expansion joints (heavy felt strips) in the cement in order to reduce risk of future cracking.  Finally, when restoring the pit for the sewer trap, they were initially going to make the pit twice as large. At our request, they moved the wood backer-boards before pouring the cement and restored the pit to approximately the original size.

In summary, their work is very good, but be prepared to oversee and correct some of the finishing details near the end of the job.

Our toilet had a stoppage in the middle of the night. After consulting with multiple plumbers, Akeim of Sturks Sewer Works was able to clear the blockage and get the toilet back into functional order at a very reasonable rate. Thank you so much Akeim!

Find another, more professional plumber. Sadly, they don't respect your time. I used them once before and they were fine. Tried a second time and had a morning appointment scheduled far out in advance. I was told they had a bigger job so they needed to move me to the end of the day. I obliged and rearranged my schedule. Was given a window of 4-7pm. Called to confirm at almost 6pm and was told they needed to push me again until between 7 and 8pm. Got the runaround -- and he said, what do you want me to do? Come another day? Star Cities, I've already rearranged my schedule for you. I have a job that I left early to meet YOUR schedule. Don't ask me to do it again. You wasted my time. Never again.

I recently used Recommended Plumbing because my water heater no longer was producing hot water.  I called Ed the owner and he was very responsive.  We scheduled an appointment and he arrived in a very timely manner.  He accessed the water heater and informed me we would have to purchase a new one. Him and his team arrived and installed the new water heater very quickly (within a couple of hours) and it is working very efficiently.  I also had a leak underneath my kitchen sink and this was repaired.  In addition, he repaired 2 tub spouts that were leaking while the shower was being used.  Him and his team were incredible.  I definitely recommend them and will use them moving forward. Ed was very professional, very reasonable with regard to pricing and he will be the first person I call with regard to plumbing issues.

I have been doing business with Austin Plumbing and Heating for nearly a decade.

I've had Michael work on several of my buildings. The scope of the work has ranged from large boilers, sewer site lines, lift stations and gas leaks.

I have been satisfied every time I've used Austin Plumbing and Heating. They have always completed work on time and within budget. The work they have done has always been up to code and passed inspection. I highly recommend them!

Found the leaks around the bowl so I figured the two toilets were not set right. Called Platinum during this very special time in our lives and without hesitation they came the next day. They were so polite and properly outfitted with PPE so that was great.  We then found the bigger issue with the stack pipe was cracked.  They were so nice and said don't worry that's what we do.  They were true five star.  The fair price is just the cherry on top.

Extremely flexible to our schedule, came out on a Saturday morning.  Quickly repaired shower and reasonable cost. Will use this company again!

Called on a Tuesday at noon about my sink that wouldn't drain (despite me playing Mr Plumber to no avail).   Yuri came by at 2, spent an hour or more with mechanical snake thingy and I had greatest drainage speeds I've had in years.   Yuri also happily explained why an island sink always has challenges with draining (no air pipe) and I couldn't be happier with the service.  I think it cost $225, not sure if that's high or not but I have a larger project that Yuri took a look at and will likely use them again assuming pricing not ridiculous.

I have used Colin Lee for a number of plumbing issues in my apartment. He replaced a faucet in my bathtub and in my kitchen sink and he also fixed my toilet. Colin is very responsible, very responsive and great to work with. He gives an honest assessment and his prices are great. I highly recommend him.

The guy showed up without tools.. and after waisting 1.5 h of my time, he said that he didn't find any leak and wanted me to sign a waiver... the worst experience ever.. don't use them

Fixed door frame that shifted out of place . He responded quickly and got the job done . I highly recommend .

I've worked with Friedman Irwin & Son twice already and both times, they spoke to me on the phone and went through my issues with me in a detailed manner.  

I called Jay today with an issue at 6:30PM and he could tell I needed something done ASAP.   When all other plumbers are probably done for the day, he came out, fixed it and charged me a completely reasonable price.  

I'm new to the neighborhood and it's great to have someone I trust from here on out.  I 100% recommend them.

They provide exceptional and quick Backflow testing at a competitive price.  Tom went above and beyond to resolve additional issues arose after the testing. He is courteous and walked me through step by step to get the work done. Highly recommended to anyone who needs Backflow testing!

The staff is very knowledgeable and helpful.  They have just about any plumbing part you can imagine in stock

Really couldn't ask for a better experience. Called in th morning and Oscar came over within a few hours even though I let them know it was not an emergency. Fixed both a leaky pipe and broken toilet in a very reasonable amount of time and was extremely fair with the invoice. He is clearly an honest guy! Will certainly be my new plumber going forward. Can't go wrong with these guys!

Responsive, kind and right on time.  Clean as could be and courteous.  Highly recommend!

I called a couple of the 49.99 cleaning services for a clogged main sewer line and Chap John's responded to my inquiry to do the job.  He came to  the job and charged $200 to do the job and then gave me a half-assed guarantee stating that if I call within 30 days, (Monday through Saturday from 8 AM to 6 PM) he would do the job again for $49.00.

I called him within 3 weeks because the drain needed to be cleared again, and this guy played dumb stating that I don't even do drains.  Stay clear of this guy-  he is definitely CHEAP because he doesnt honor his half-Assed guarantees on services!

The plumber I received was extremely and unreasonably rude. Thought I should write a review about it. Tells me that he knows what he is doing and he in fact, did not. I needed 1 part replaced but he acted like it was life or death. I wouldn't use their service ever if I were you.

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