Best Businesses in New York, NY

We had a water main leak and the DEP gave me a notice to have it fixed in three days.  I kind of freaked out and started calling a bunch of companies but only got somebody will get back to you ASAP or the guys who did show up made me feel like they were trying to get one over on me.  When I called Main Man Scott picked up right away and was able to give me a lot of information over the phone. I was impressed with how knowledgeable and on top of things he was especially compared to the others.  The pricing wasn't that far off from what some of the others were quoting but after coming to give the estimate he made me feel comfortable that everything would be taken care of properly.They showed up first thing the next morning and everything was finished by the time I got back from work.  They also seemed to make the extra effort to clean up afterwards.  Hopefully this problem doesn't come up again but if it does I know who the first person I will call will be. Thanks, Main Man!!

Our toilet had a stoppage in the middle of the night. After consulting with multiple plumbers, Akeim of Sturks Sewer Works was able to clear the blockage and get the toilet back into functional order at a very reasonable rate. Thank you so much Akeim!

My call was taken right away and he called me back immediately.  He couldn't come that day but arranged to come the next.  He arrived on time.  He had to snake out the pipe leading into the wall.  He was highly competent and professional but $290 for about  1/2 hour's labor and no parts seemed on the high side.

Had a wonderful experience with this plumbing company.
Eddie was responsive, we spoke on the phone, and I sent him photos of what needed to be done. He gave me a rough estimate that was better than another company that was recommended to me.
I didn't get to meet Eddie, but his guy Gus was great, ontime and even early. He was professional and was able to accomplish the following in a couple of hours.
-Leaking faucet with faucet replacement
-replaced bathtub spout (it was broken)
-installed my bidet
-replaced sink shut off valves.
I will definitely be using them again in the future.

Austin Plumbing  broke my families plumbing and did not pay for the damages.  They were asked  to replace broken parts and  took no
responsibility for the damage they did. They were over 4 hours late and made a mess destroying the plumbing parts and fixture.

I recently hired Platinum Plumbing to take care of a number of plumbing problems that I had.  It was just a wonderful experience from start to finish.  When they showed up to find out how serious it was and give me a rough estimate of how much it would cost as well as how long.  James and Peter looked at the two bathrooms, water heater and oil burner that all needed to be worked on and after confirming what work I wanted to have done they were able to give me an estimate and time frame that was acceptable to me.

The work itself:  When Platinum Plumbing showed up to start the job they got to work and were great.  Since the work was going to take them multiple days and I would be staying in the house while they were going to be doing the work, they made sure to take care of all the problems in such a way that it wouldn't interfere with me living there.  They did a great job making sure that I'd be able to stay in the home with as little disruption as possible.  

All the work was excellent and I was very happy with the finished results.  I know that the next time I have any issue with any of my plumbing Platinum will be the first number I call for quick, reliable service.

Called this company for an emergency (heat stopped working). They came in 10 mins and was very professional. Did a great job and will definitely use them again. 5/5 stars

We had Downtown P&H visit our apartment to fix an overflowing toilet tank. Their customer service was available in the middle of the night and coached us on how to temporarily solve the problem until the plumber could come in the morning. William called us at 8 am, just like the operator said he would, and showed up to fix the issue within an hour. He was efficient, friendly, and detail oriented. Not only did he fix our plumbing problem, but he CLEANED our entire bathroom area around the toilet and the sink, replaced our problematic toilet flushing lever without being prompted, as well as noticing our bathroom door handle was loose and tightening it. These guys are great. Would definitely be using Downtown P&H again and utilizing William's skills and excellent customer service.

I rarely leave reviews, yet I felt it important in this case so people get a balanced opinion. I hired Colin Lee for a plumbing job based solely on his 5 star reviews. I was extremely disappointed. I hired him to evaluate my kitchen drain as it was draining slowly. As reviews indicated, he is personable and wore shoe covers into my apartment, so I was already sold. He looked at my kitchen and bathroom sinks and snaked a small portion of the drain under my sink. When he did not clear the obstruction, he told me the blockage was well distant to my apartment (I live on the second floor of an old Brownstone). He said the problem was likely in the walls below my apartment or in the basement. As this was a job beyond his scope, he said I would need a larger plumbing company. He charged me $50 for his time and went on his way. I understood and initially thought this all seemed reasonable.

I then called a different plumber, who came the next day. I told the second plumber what Colin had said. The new plumber was certain it needed to be snaked and that Colin had not done an adequate job. The second plumber spent about an hour and thoroughly snaked my kitchen pipes. He cleared the obstruction and the water drains perfectly.

I then contacted Colin and let him know that my pipes just needed additional snaking and were now fine. I was hoping he would do the right thing and at least return my $50. Instead, he stuck to his original explanation. He said From my experience it seems like the issue I explained, and in my experience the issue generally returns in a week or 2 even if you think the clog is gone. It has been two weeks and my sink drains beautifully.

I assume Colin is OK for very simple jobs.....although, by plumbing standards, my job was relatively simple. If you have any job that is remotely complicated, look elsewhere.

My experience with Blaustein was the complete opposite of Phineas' (as has been the experience of two co-ops who've used Blaustein for years and recommended them).  B. responded immediately to my call and located a hard-to-reach leaking drainpipe that two previous plumbers had been unable to find.  Junior, the head doctor, had to cut away a lot of wood shims under the tub to see the culprit, then removed and replaced it in only two hours' work.  Decades of experience, total professionals, reasonable prices, and it's even a union shop, we understand.

Samir did an outstanding job painting my bathroom walls. Samir offered great value for his service and was responsive to all my questions. I was also impressed that Samir was able to relocate the towel rack and repair the wall as if the towel rack was never there. Overall I highly recommend!

Came to give an emergency quote on the same day when my pipe burst.
The quote was the same amount as was charged. The plumbers were respectful and hard working, the job was done in under an hour.
Highly recommend!

prompt, efficient, and lower rate than what I was paying with another
company who this time was not returning my calls, which turn out to
be good.

The staff is very knowledgeable and helpful.  They have just about any plumbing part you can imagine in stock

I contacted Rasco Plumbing and Heating to get a quote on fitting my house with central air. They charged me $49 to attend (which I was happy to pay) and told me I would receive the quote within two days. After a week of not hearing from them I rang their office and got an answering service and left a message. I left a message the following day too. I still have not received a call back.

Rob is the man for all your drain and sewage needs. Called him and he was able to take care of my emergency same day and on a Sunday ! He diagnosed the issue right away and performed hydro jetting to clean the 30 ft of backup found in my home, which has so far worked like a charm. He is very responsive, knowledgeable, and explained to me very well what was going on. Thank you Rob!

I called a couple of the 49.99 cleaning services for a clogged main sewer line and Chap John's responded to my inquiry to do the job.  He came to  the job and charged $200 to do the job and then gave me a half-assed guarantee stating that if I call within 30 days, (Monday through Saturday from 8 AM to 6 PM) he would do the job again for $49.00.

I called him within 3 weeks because the drain needed to be cleared again, and this guy played dumb stating that I don't even do drains.  Stay clear of this guy-  he is definitely CHEAP because he doesnt honor his half-Assed guarantees on services!

Really rude and unhelpful. Just needed one part and they were going to charge extra bs fees for handling. Do yourself a favor and buy exactly what you need online

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