Best Businesses in New York, NY

We had a water main leak and the DEP gave me a notice to have it fixed in three days.  I kind of freaked out and started calling a bunch of companies but only got somebody will get back to you ASAP or the guys who did show up made me feel like they were trying to get one over on me.  When I called Main Man Scott picked up right away and was able to give me a lot of information over the phone. I was impressed with how knowledgeable and on top of things he was especially compared to the others.  The pricing wasn't that far off from what some of the others were quoting but after coming to give the estimate he made me feel comfortable that everything would be taken care of properly.They showed up first thing the next morning and everything was finished by the time I got back from work.  They also seemed to make the extra effort to clean up afterwards.  Hopefully this problem doesn't come up again but if it does I know who the first person I will call will be. Thanks, Main Man!!

Akeim is professional, knowledgeable and efficient.  When the kitchen faucet in my tenant apartment broke, from the pictures of the damage he was able to assess quickly that I needed to do a replacement instead of a repair and advised objectively on the type of faucet I should get.  Once obtained, he installed it quickly for a reasonable price.  I was very pleased with his work and look forward to working with him on future projects.

Robert is a real professional.  He responded to my initial voicemail within minutes and after exchanging a few emails my appointment was set a few days in advance.  After dealing with two other plumbers who don't return calls, show up late or not at all, etc. it was so refreshing to work with someone reliable.

He provided a fair quote to switch out a bathroom vanity sink with a new one I'd purchased after looking at pictures of my existing plumbing and the new pedestal I needed installed.  Note that his quotes are set for a job including materials, not the usual time + materials situation you see with most contractors.  Again, he knows what he's doing and the transparency is a breath of fresh air.

The morning of our appointment he showed up 20 minutes early, focused on finishing the work, got it done within the expected window (this included a quick run to Home Depot for supplies), and left the bathroom looking tidy.  Robert was polite and answered questions about other work I might need to have done in the future - I wouldn't hesitate to call him again for those projects.  While it wasn't included in my initial quote, he was kind enough to call helpers to bring the old sink down the stairs of my walkup building.  Thanks for a job well done!

Had a problem with the toilet and tried to fix on my own with no luck. I called them and they called me right back and came within an hour and quickly fixed the problem. I highly recommend and will be using them for my other jobs in the apartment building

I have been doing business with Austin Plumbing and Heating for nearly a decade.

I've had Michael work on several of my buildings. The scope of the work has ranged from large boilers, sewer site lines, lift stations and gas leaks.

I have been satisfied every time I've used Austin Plumbing and Heating. They have always completed work on time and within budget. The work they have done has always been up to code and passed inspection. I highly recommend them!

Found the leaks around the bowl so I figured the two toilets were not set right. Called Platinum during this very special time in our lives and without hesitation they came the next day. They were so polite and properly outfitted with PPE so that was great.  We then found the bigger issue with the stack pipe was cracked.  They were so nice and said don't worry that's what we do.  They were true five star.  The fair price is just the cherry on top.

Extremely flexible to our schedule, came out on a Saturday morning.  Quickly repaired shower and reasonable cost. Will use this company again!

Absolutely awesome.   If you need a mater plumber, this is the company.  They were hugely helpful when national grid shut down the property I manage. I was completely melting down over this.  But once I called Dominic I felt better. Once there, he explained what needed to be done and then it was done.    They did a lot of work there, and handled Department of Buildings red tape/paperwork and obtained authorizations needed.  

National Grid told me we had to have a master plumber.  So if that is what happened to you, take it from me  - after you meet Dominic you will feel better. They are a good option for all plumbing - not just master plumbing work.  

George was also there a lot and he's so so AMAZING AS WELL.   NOT ONCE did anyone talk to be like I was an idiot over not being mechanically inclined. I have no idea about plumbing. But when I wanted to know process, they were so informative and explained it till I had a grasp on what they were explaining.

Dominic was, and is, always reachable. I don't think even once when I called him, he didn't pick up.  Thats impressive.

I would certainly recommend Colin.  He just installed a kitchen facet for us. Communicated well, showed up on time, and did an excellent job at a fair price.  Will certainly call him again if I have future plumbing needs.

I love Blaustein. They have been around for 20+ years and have come in times of emergency as well as remodels. They are super helpful and friendly plumbers who provide good feedback and insight into best toilets, sinks, sizes, and more. I've had amazing conversations with these folks who have completely changed my perspective on plumbing best practices. Love the Blaustein. Family, they have my business!

We reached out to Samir after purchasing our home to handle the installation of numerous electrical work as well as interior painting of the entire home. He was extremely responsive and flexible via text / email. He came the following day, took a tour of our new home, and gave us a very fair estimate of the project and time frame to complete. We quickly agreed and he started the very next week. Insurance was provided. He also gave us a great discount on painting materials which saved us a lot of money on our end.

He came at 9am every day on time and concluded work at 5pm. He gave us a project deadlines that he followed and was able to finish the work he promised to do in that time frame.

Installation of multiple outlets was completed within 1 day.

3 floors - all walls/closets/doors. Each floor averaging about 2 days completion.

His team varied per day, but Samir overlooked the entire project and managed his team and their work. If he was unsatisfied with the quality of work, he would make amends. He is very hands on and even helped us other things that were not initially included in the quote such as installing a very heavy chandelier. He also provided a snake to clear a clog in our plumbing. Overall, Samir is a very knowledgeable contractor who knows a bit of everything.

Payment was given via Venmo after completion of work.

I would highly recommend Samir to handle your home's needs.

Quick response and Great customer services!  They gave us great idea and tips. We highly recommend them and will definitely ask them to work next time too.

prompt, efficient, and lower rate than what I was paying with another
company who this time was not returning my calls, which turn out to
be good.

There customer service is great, everyone is friendly. I would recommend this spot to any one in need of plumbing supplies. I was also told they sell Girl Scout Cookies so I had stopped by to buy some and it was very heart warming to see how the father was supporting his daughter.

Oscar arrived on time and charged me not a penny more than his online quote. Will use again.

Robert was super responsive and professional. He came to our home the same day we called, diagnosed the issue and quickly resolved it. He was also very helpful in answering my questions and was able to explain, in great detail, how the issue arose. This was especially helpful when filing a claim with our homeowners insurance. I will definitely use Urgent Drains in the future!

Fast and quick!they cleared the first clog but they couldn't clear the main sewer line bcoz it needed some digging and they don't do digging!!

Really rude and unhelpful. Just needed one part and they were going to charge extra bs fees for handling. Do yourself a favor and buy exactly what you need online

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