Best Businesses in New York, NY

I had spoken with 8 plumbers who only cared to come in for a fat paycheck before even trying to understand my issue, which was never solved by any of them.  The stress and frustration of not having a reasonable person to communicate with was inexplicable.  I never imagined how difficult it is to find a plumber who cares to solve a problem.    
Then comes in Scott.  What a professional, and good person!  He's a smart dude. He took the time to listen and to contemplate the issue.  There were very expensive solutions to the problem but he kindly offered a sensible alternative for a fraction of the price.  He even came back here after all was done to follow up and to see if I was happy.  A real stand-up guy!  
Upon seeing other, smaller things, that could be taken care of while he was here, he fixed those and didn't ask for extra money.

Our toilet had a stoppage in the middle of the night. After consulting with multiple plumbers, Akeim of Sturks Sewer Works was able to clear the blockage and get the toilet back into functional order at a very reasonable rate. Thank you so much Akeim!

Robert  provides a consultative service - meaning, he doesn't just give you one answer to solve your issue. If there are options, he will lay out all your options and clearly delineate what's involved and when/why to go one route over another.  And he will also give you his honest opinion about what he thinks you should do even if it's the least costly. He quote fair prices and one is comfortable with his work and solutions.

Reason Robert doesn't get 5 stars is b/c when he seemingly gets busy, he doesn't return calls - even to say he can't take the work...which is what professional thing to do.  So while I was happy with work Robert did and his feedback was truly valuable when deciding on course of work and solutions.   What was disappointing was the follow up and eventual drop off when he got busy.

I had a new water heater installed. Eddie the owner was very knowledgable had the water heater installed in a few hours. The price was very reasonable I  will be using their services in the future.

Mike from Austin Plumbing is great! called him at 8AM showed up promptly to help fix my heating pipe leak on a Sunday. Very detail oriented and made sure everything is okay. He seems very knowledgeable. Will definitely call him again for future plumbing needs. 5 stars

I needed a new steam boiler and hot water heater and had the typical angst about getting ripped off by a dishonest plumber.  I call Platinum Plumbing and spoke with James and was immediately put at ease. He gave me a very fair quote and did a wonderful job from start to finish. They worked very clean and safe.
     I was a chief engineer in an office building for twenty years and dealt with loads of tradesmen and these guys were the tops.  They don't talk down to you or try to bs you. They come in and do the right thing.  There were no problems and both units are running perfectly. I would use them again and will be recommending them to my family and friends.

Very responsive. Did a great job. Prompt and clean. Reasonable pricing. Would definitely hire again

These guys are the bomb. Fast, reliable, and they really know their stuff. I had two dishwasher hoses mistakenly replaced to stop a leak, and they came in and discovered that the real source of the problem was actually a cracked pipe under the sink. Would recommend them highly.

I have used Colin Lee for a number of plumbing issues in my apartment. He replaced a faucet in my bathtub and in my kitchen sink and he also fixed my toilet. Colin is very responsible, very responsive and great to work with. He gives an honest assessment and his prices are great. I highly recommend him.

We had an issue with a leak at our restaurant. No one was available.  When we called and spoke to the owner, not only did he make sure to get someone out right away. He followed up after to make sure we were taken care of.

Extremely professional and I am happy to recommend to anyone looking for a good plumbing company.

Responded very quickly (and over a weekend) and sent someone over within hours. Did a great job replacing a broken drain pipe and fixing damaged dry wall so it looked good as new!

Jay, the owner, came out himself to deal with my clogged toilet as a result of my son flushing down a bath toy. He was fast, friendly and reliable. I'll definitely use these guys again and again!

prompt, efficient, and lower rate than what I was paying with another
company who this time was not returning my calls, which turn out to
be good.

There customer service is great, everyone is friendly. I would recommend this spot to any one in need of plumbing supplies. I was also told they sell Girl Scout Cookies so I had stopped by to buy some and it was very heart warming to see how the father was supporting his daughter.

This is my first time to call this guy to help, our air conditioner was not working . He really knew  how to fix it and very responsible, Plus , the price is affordable. Highly recommended!

Stay away very expensive and rob is a rip off
They also not licensed !!!!!
The worst company we have ever used

I had a problem with a clog and had to find a plumber. I called up johns and within an hour had Michael a plumber that works for the company help out quickly and was priced fairly. I would definitely recommend them.

The plumber I received was extremely and unreasonably rude. Thought I should write a review about it. Tells me that he knows what he is doing and he in fact, did not. I needed 1 part replaced but he acted like it was life or death. I wouldn't use their service ever if I were you.

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