Best Businesses in New York, NY

Scott and his team are highly skilled, professional, courteous, and of high integrity. We found the pricing very fair, but what's more was that we felt very comfortable putting our trust in Main Man Water Works to get the job done right.

I had a lot of other companies come by to give estimates, and most of them were opportunistic. I know we made the best choice for the job we had, which involved fixing a leaky water main connection and then repairing our street. Some of his competitors were fixing to gouge us.

Scott works well with the Department of Environmental Protection and gave us good advice throughout the process, even advising to obtain water main insurance from the DEP once all was done.

Our toilet had a stoppage in the middle of the night. After consulting with multiple plumbers, Akeim of Sturks Sewer Works was able to clear the blockage and get the toilet back into functional order at a very reasonable rate. Thank you so much Akeim!

The pump in my office pantry that pumps out waste water gave out. The plumber recommended by the building engineer wanted a crazy amount of money (kickbacks involved it seemed) so I made calls to a few other places. Some could not do the work because they didn't have the insurance requested by the building manager (we're talking about a midtown commercial office building). Star Cities sent a plumber over within hours and I got an estimate  the next day (Friday) quoting a reasonable price. My only hesitation was that they wanted 75% of the price up front. I was concerned that I'd end up waiting around for a long while to get the work done if they were already paid that much in advance. Well, happily I was wrong. The same plumber was back exactly as they said (Tuesday) and got the job done right the first time.  Also, Natasha is super pleasant to deal with on the phone. This was an all around great experience and I highly recommend this business.

I recently called Recommended Plumbing for a job that required a great deal of flexibility. And he nailed it.
I left a message, he returned the call quickly. I needed to replace a water heater in a condo, and he asked all the right questions that made me confident that he knew what he was doing.
He quoted me a good price, and he was able to take credit card payment via email authorization.
There was a glitch with the payment at my end because it looked like it could have been fraud, but we were able to work it out quickly, and Eddie's team came through beautifully.
The job also required a bit of finesse, because they had to work around the schedule of a washer/dryer delivery. That's where the flexibility came in, the job was handled professionally, and my tenants were impressed. Recommended Plumbing made me look good, and I really appreciate that.
I would not hesitate to use them in the future, and he is now my go to guy for Plumbing.

Professional company that returns your call in a timely manner. Stand behind their work

Found the leaks around the bowl so I figured the two toilets were not set right. Called Platinum during this very special time in our lives and without hesitation they came the next day. They were so polite and properly outfitted with PPE so that was great.  We then found the bigger issue with the stack pipe was cracked.  They were so nice and said don't worry that's what we do.  They were true five star.  The fair price is just the cherry on top.

Extremely flexible to our schedule, came out on a Saturday morning.  Quickly repaired shower and reasonable cost. Will use this company again!

Plumber they outsourced the work to this past saturday, think his name is George from his heavy accent. Called Friday for Saturday morning, we agreed on 12. 1pm rolls around and he's still a no show, i call him up and he basically forgot so he shows up at 1:30pm. Does the work, and i called the main line Saturday to leave a message to call me back so I can pay the invoice. Its Monday today, stepped away from my desk and i come back i see a missed call from the plumber and he's yelling and cursing via a voicemail saying that they tried to reach me all morning to settle the bill both him and the company, which i didn't receive any calls but the one call from him, basically straight lying. Would not use them again

I would certainly recommend Colin.  He just installed a kitchen facet for us. Communicated well, showed up on time, and did an excellent job at a fair price.  Will certainly call him again if I have future plumbing needs.

I love Blaustein. They have been around for 20+ years and have come in times of emergency as well as remodels. They are super helpful and friendly plumbers who provide good feedback and insight into best toilets, sinks, sizes, and more. I've had amazing conversations with these folks who have completely changed my perspective on plumbing best practices. Love the Blaustein. Family, they have my business!

Samir and his team are very professional, responsive, and reasonable in their rates. Samir worked with me when I suddenly got COVID and had to cancel, to reschedule and he coordinated with Khalid, who did my latest round of household repairs, to be sure everything was done well, and according to my specifications. I highly recommend Samir and his team!

These plumbers are not just plumbers, they are nice people. I have used them for huge factory installations, and tiny leak problems created by others  Every time they come, they are prompt, work clean, and courteous. Ive had emergencies, and plenty of non emergencies. They handle them both appropriately. I never met Irwin, but Jay (father) and Brandon (son) make a terrific team!

Best service Ive ever had from a business.I had a problem with the DEP not accepting my backflow test results due to the initial test being filled out incorrectly by a Build it Back architect,Tom and his staff did all the legwork contacting all the parties involved and rectified the situation.They saved me a lot of money in fines,And also saved me from having to hire another architect.They asked for nothing in return,even though they spent alot of time and energy on my case.

Appalling customer service even borderlining obnoxious for being busy I am just going to have to live with not having your business. Extremely disappointing from a customer service 20yr veteran perspective, a woman owned Construction Co in NY and them being recommended from a Successful GC friend....

If I could give zero stars I would.  Called at least 4 times, the customer service rep(s) said the technician would be in contact with you within the hour.  Never heard a peep from any of their techs.  Needless to say, no one ever came to service our HVAC.  Stay away from these clowns

I think it's a fair statement to say that finding a GOOD and TRUST WORTHY plumber is a dime a dozen. I found both here. I read the reviews first and decided to call immediately. I spoke to Robert who was extremely informative and helpful. He arrived on time with another plumber, and was extremely professional and friendly. I couldn't ask for better service from start to finish. If you are in the Union County area, use these guys and thank me later!

This company never disappoints. We had trouble with our bathtub not draining the water fast enough and leaving everything clogged. We tried some DIY remedies which involved Drain-o but we found out that it was doing more harm than good. I called Cheap John's and they answered my call immediately. They told me they would call me back in 90 minutes and in 45 minutes, Paul was at my door. I called this company last year for an issue i had with my bathroom sink, and they did a great job solving the problem so i figured i would call them again on this matter. Paul was nothing but generous. He came in our home, we explained the situation and he was able to figure out what the problem was in the matter of seconds. He had all the right tools to make it work. He did not want to leave my house, not only till he was satisfied but until we were satisfied which is exactly what he did. He worked fast and the job he did was very effective. Very knowledgeable in this field and made sure everything was done properly. We had all sorts of questions and Paul was able to answer them all. All of his suggestions were on point and told us the straight up truth of what needed to be done. I will only reach out to Cheap Johns for my plumbing matters and they have a very good team that knows how to deal with things of this nature. Again, the price was very accommodating and always works with you to do the right thing. So far 2 for 2 from this company and I know i have a reliable source for my plumbing needs.

Guy tells me on the phone that they have the cartridge for a specific toilet flush system.  He sounded dismissive and like he didn't know what he was talking about, so I asked three times, even though he tried to hang up on me, if it was the cartridge they had.  He says yes then hangs up.  Walk over there and it's the handle not the cartridge.  Another guy working there acknowledged what an idiot the person I dealt with was and tried to help but they didn't have the part.  I'm not a plumber, but I know how to fix a toilet and the exact parts I need to do so.

Steer clear of this place.  They don't want to be bothered by non-plumbers.

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