Best Businesses in New York, NY

I own a 110 year-old house in Brooklyn.  I have lived here for 33 years.
Our clay sewer pipes are as old as the house and we were tired of late night sewer clog emergencies. So, after 33 years of procrastination, we decided to do the big-dig and have our main sewer line replaced.

In Brooklyn, I found two companies that specialize in Sewer Main replacement I selected Main Man Water Works because they had a higher yelp rating than the other company and my next door neighbor had good results when they used Main Man Water Works to replace their sewer main.  We called Scott, Main Man's master plumber, scheduled an estimate the same week, and started the work by the following week.  

The sewer main replacement took two days, from start to finish.  They were able to tunnel under our front steps and front porch so both survived the ordeal undamaged.  (Hip, hip hurray!!) The new sewer line was installed and working on the first day.  On the second day, the job was finished, including hooking up an active storm drain into the sewer line (somehow skipped on the first day), replacing the cement walkway, and replacing a small section of cement floor that had to be removed in the basement near the pipe traps.

For the main job, the installation of the sewer-main, they know their stuff inside-and-out, and that part was worry-free.  The second day was also ok, but we had to ask them correct a few of the finishing details.

For clarity, here are the finishing details we had ask them to correct.  We had to ask them to spend more time tamping (packing down) the filled soil.  Extra tamping takes more time & delays pouring the cement walkway, but reduces the risk of a sinking, sagging walkway in a few years. When pouring the cement, they initially left out the expansion joints and we had to ask them to add expansion joints (heavy felt strips) in the cement in order to reduce risk of future cracking.  Finally, when restoring the pit for the sewer trap, they were initially going to make the pit twice as large. At our request, they moved the wood backer-boards before pouring the cement and restored the pit to approximately the original size.

In summary, their work is very good, but be prepared to oversee and correct some of the finishing details near the end of the job.

Our toilet had a stoppage in the middle of the night. After consulting with multiple plumbers, Akeim of Sturks Sewer Works was able to clear the blockage and get the toilet back into functional order at a very reasonable rate. Thank you so much Akeim!

I cannot say enough about the excellent work Star Cities did.  They were knowledgeable and could handle the entire project from finding the problem to doing all the work necessary to fix it and re-build my bathroom - demolition, tiling, waterproofing and doing the carpentry.  Excellent work, reasonable price and completed on-time. Thank you Robert!

I recently used Recommended Plumbing because my water heater no longer was producing hot water.  I called Ed the owner and he was very responsive.  We scheduled an appointment and he arrived in a very timely manner.  He accessed the water heater and informed me we would have to purchase a new one. Him and his team arrived and installed the new water heater very quickly (within a couple of hours) and it is working very efficiently.  I also had a leak underneath my kitchen sink and this was repaired.  In addition, he repaired 2 tub spouts that were leaking while the shower was being used.  Him and his team were incredible.  I definitely recommend them and will use them moving forward. Ed was very professional, very reasonable with regard to pricing and he will be the first person I call with regard to plumbing issues.

I have been doing business with Austin Plumbing and Heating for nearly a decade.

I've had Michael work on several of my buildings. The scope of the work has ranged from large boilers, sewer site lines, lift stations and gas leaks.

I have been satisfied every time I've used Austin Plumbing and Heating. They have always completed work on time and within budget. The work they have done has always been up to code and passed inspection. I highly recommend them!

I had a great experience working with Peter. We needed to have some plumbing work done asap & he was very responsive. Within 15 minutes of reaching out, I heard back from him. He was able to squeeze me into his schedule the next day to come & install our toilet, as well as fix our water valve. He is very professional & got the job done right, and quickly! Would definitely recommend Peter & work with him again!

My hot water heater had a leak from both incoming and outgoing pipes and needed a help. Guillermo was very prompt and gave me clear information about the issue. He was able come 1 hr earlier than the scheduled time, fixed the problem in about an hour. Maximo team is highly recommended.

Had a problem with the heat in my house this morning. Making things worse was the temperature outdoors was below 32 degrees.  I checked the pilot light for the Weil Mclein boiler in my basement -- despite several Attempts to light the pilot, it would not stay lit, and thus no heat in my house.  So I called a couple of contrac I knew -- unfortunately they were not available to help.  Hence, I decided to check on Yelp.com for heating specialists.  Found Downtown Plumbing & Heating with positive reviews-- thus I decided to give them a call.  i called around 11am, and got a dispatch for someone to come to my home by 2 - 3 Pm. At 1:23 pm, George arrived well ahead of time with the right part to quickly resolve the boiler issue.  I am very happy with the service, and enjoying the warm heat on this cold night.  Saving their number for the future!

Lucky I managed to get hold of Colin when some plumbing issues popped up in my place on a Friday afternoon. He came right over and identified the problem, suggested a solution and gave a guide price on fixing it up. He really explained what was required and how the original problem developed which is unusual as I think plumbers/electricians like to keep things as vague as possible - not with Colin.

In terms of the work it was completed promptly and slightly under budget (another huge plus & surprise!).

Colin is now my plumber guy and I'll be recommending him to friends / colleagues in the future

We just had the best experience with Blaustein Plumbing. Their employee arrived in less than 2 hours from our call.  He was polite, articulate and knowledgable - even funny!  The issue with our in-sink disposal unit was diagnosed and repaired quickly.  I have told our management company not to use anyone else any more.

Fixed door frame that shifted out of place . He responded quickly and got the job done . I highly recommend .

Quick response and Great customer services!  They gave us great idea and tips. We highly recommend them and will definitely ask them to work next time too.

Very proffesional and was half the price of every other company  I called,  They came and took care of the backflow device the same day i called them and took care of all the paperwork as well.

I was at first a bit intimidated by DJ Plumbing. I walked in soon after opening on a weekday, and was the only one there not belonging to one of the numerous plumbing trucks outside. Everyone else was coming to pick up a long list of items they had ordered ahead of time, using jargon and shorthand for each item. I had a plastic shopping bag with a broken pipe I couldn't tell you the width of.
I was helped quickly, though, and was NOT treated like the idiot I am. I left with the item I needed, a wrench for the job, and had my sink drain fixed minutes after getting home. Everything was relatively cheap, too.
You know how they say that you know you're at a good Chinese food restaurant when you see Chinese people eating there?
Like that, but for plumbers.

The prices are crazy. Their estimate was 4x higher than all other estimates for the same task.

Robert was super responsive and professional. He came to our home the same day we called, diagnosed the issue and quickly resolved it. He was also very helpful in answering my questions and was able to explain, in great detail, how the issue arose. This was especially helpful when filing a claim with our homeowners insurance. I will definitely use Urgent Drains in the future!

This company never disappoints. We had trouble with our bathtub not draining the water fast enough and leaving everything clogged. We tried some DIY remedies which involved Drain-o but we found out that it was doing more harm than good. I called Cheap John's and they answered my call immediately. They told me they would call me back in 90 minutes and in 45 minutes, Paul was at my door. I called this company last year for an issue i had with my bathroom sink, and they did a great job solving the problem so i figured i would call them again on this matter. Paul was nothing but generous. He came in our home, we explained the situation and he was able to figure out what the problem was in the matter of seconds. He had all the right tools to make it work. He did not want to leave my house, not only till he was satisfied but until we were satisfied which is exactly what he did. He worked fast and the job he did was very effective. Very knowledgeable in this field and made sure everything was done properly. We had all sorts of questions and Paul was able to answer them all. All of his suggestions were on point and told us the straight up truth of what needed to be done. I will only reach out to Cheap Johns for my plumbing matters and they have a very good team that knows how to deal with things of this nature. Again, the price was very accommodating and always works with you to do the right thing. So far 2 for 2 from this company and I know i have a reliable source for my plumbing needs.

Guy tells me on the phone that they have the cartridge for a specific toilet flush system.  He sounded dismissive and like he didn't know what he was talking about, so I asked three times, even though he tried to hang up on me, if it was the cartridge they had.  He says yes then hangs up.  Walk over there and it's the handle not the cartridge.  Another guy working there acknowledged what an idiot the person I dealt with was and tried to help but they didn't have the part.  I'm not a plumber, but I know how to fix a toilet and the exact parts I need to do so.

Steer clear of this place.  They don't want to be bothered by non-plumbers.

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