Best Businesses in New York, NY

Scott and his team are highly skilled, professional, courteous, and of high integrity. We found the pricing very fair, but what's more was that we felt very comfortable putting our trust in Main Man Water Works to get the job done right.

I had a lot of other companies come by to give estimates, and most of them were opportunistic. I know we made the best choice for the job we had, which involved fixing a leaky water main connection and then repairing our street. Some of his competitors were fixing to gouge us.

Scott works well with the Department of Environmental Protection and gave us good advice throughout the process, even advising to obtain water main insurance from the DEP once all was done.

Akeim is professional, knowledgeable and efficient.  When the kitchen faucet in my tenant apartment broke, from the pictures of the damage he was able to assess quickly that I needed to do a replacement instead of a repair and advised objectively on the type of faucet I should get.  Once obtained, he installed it quickly for a reasonable price.  I was very pleased with his work and look forward to working with him on future projects.

These guys are absolutely amazing.  Hands down the best experience I have ever had with any kind of contractor, anywhere, and I've used lots of them over the years.  The service and professionalism and communication and attention they provide are the kind you'd expect from the guy you know in a small town; I was so pleasantly surprised (shocked, actually) to find someone like this in Manhattan.  If you ever need plumbing work done, do yourself a favor and call these guys!  Seriously!

We found out that our shower was apparently leaking and causing some issues in the unit below us, so we needed a fix.  Since we hated our bathroom, we decided to gut the thing and start anew rather than trying to patch things up.  We spoke to an unbelievable number of contractors.  Many would make appointments to evaluate and give an estimate and never show up.  Those that did show up would give astronomical quotes.  I mean, this is New York, but come on, renovating a bathroom shouldn't eat up 25% of my take-home salary.

We saw an ad on TV for a site called HomeAdvisor, and Star Cities was one of the places they referred us to.  We emailed Star Cities and got a very prompt reply.  They set up an appointment and kept it.  They showed up on time (a few minutes early, actually) and took the time to explain what needed to be done clearly, assuring us that it was not as bad of a job as we thought.  We loved Robert, and waited for their quote.  The quote came quite quickly -- much more quickly than we expected -- and we were pleasantly surprised at how reasonable it was.  Robert was the best plumber we'd met, and gave us a good and fair price.  Needless to say, we booked him to do the work.

They started the work just when they said they would (a few minutes early, actually).  Over the course of a couple of weeks (we did this around Thanksgiving), they completely changed our bathroom.  They tore out the tub, the walls around the tub, the toilet, and the floor, and installed a new tub (which was very hard to do I'm sure because we have a very weird and VERY tight space), a new shower body, new floors, painted the walls, installed a new toilet, and everything.  They even installed a new shower door.  The shower door wasn't part of the work order, but when we found one we liked, be bought it and brought it to the apartment.  We asked them to install it and told them we'd pay for the installation; they installed it and didn't charge us.  It was not an easy door to install (a weird Kohler barn door thing).

We were actually so impressed with the work they were doing, we decided to ask them to demolish an old closet and build a new one, as well as hang crown moulding around our entire apartment.  They gave us a good quote and worked with our budget.  The closet and the crown moulding are absolutely gorgeous.  We'd thought about using the handyman at the hardware store next door for that work, but he never gave us a quote, despite our constant reminders.  Robert, however, gave us a quote quickly, and did an amazing, amazing job.  I'm so glad we didn't go with someone else on the closet, because they gave us exactly what we wanted.  It looks so much better than we imagined.

After they finished the bathroom, we noticed a problem with the hot water (not enough water pressure).  I sent Robert a very panicked text late at night.  He promptly replied, showed up the next day, and fixed the issue.  Apparently some detritus got in a pipe.  I was very pleased with his follow-through.  Even though the job was done and he'd been paid, he made sure to promptly address the issue.

When it came time to get the final invoice there were no surprises.  The deal was we pay a 75% deposit.  The balance of the invoice was the other 25%.  No sneaking things in, no saying things got complicated, no nothing.  Straight up what we expected: we owed the last 25% that we didn't put down in the deposit.  Star Cities is honest, does quality work, and does the work for what they say they will (and on time).

These guys were such a pleasure to work with.  I hope I don't have any more plumbing issues that need fixing, but if I do, I know where I'll go.  If you need plumbing work done, call them!  You'll be thankful you did.

He came to put my radiators in place. He did the job I paid him. I have since called him twice, he gives me an appointment time then does not show up. I am wondering if my color skin has anything to do with his behavior since there wasn't any problems when he came to replace radiators.

Mike from Austin Plumbing is great! called him at 8AM showed up promptly to help fix my heating pipe leak on a Sunday. Very detail oriented and made sure everything is okay. He seems very knowledgeable. Will definitely call him again for future plumbing needs. 5 stars

Plumbing issue- and you find yourself filled with dread. From out of state? Frightening. Yelp research and set up and appointment with James. Communication was quick and excellent. Service was tremendous, no fuss, no muss. The price was fair and didn't make me want to cry. Our second visit to finish a couple other items is already on the books.

Honest, responsive, straightforward. I can not think of anything more important and I must recommend Platinum Plumbing highly.

Very responsive. Did a great job. Prompt and clean. Reasonable pricing. Would definitely hire again

Just spent an entire day waiting for William Rivera to appear. At 930 he was coming. Then said he had a flat and another job and would call after that job. At 5:30 I called, got his voicemail. He never responded. Called the company and they said they would have him call. It is 8 pm and nothing. I am glad my problem is not flooding. I wonder if I could charge for the day I spent waiting for nothing. A call would have been at least polite. Now I will use someone else.

Excellent for a small plumbing job. Reasonable pricing and fast courteous professional service.

We had an issue with a leak at our restaurant. No one was available.  When we called and spoke to the owner, not only did he make sure to get someone out right away. He followed up after to make sure we were taken care of.

Extremely professional and I am happy to recommend to anyone looking for a good plumbing company.

I recently had my Tudor home in New Jersey painted by S&A Quality Pro Services. I was impressed with the work and particularly the responsiveness of Samir, the owner. His guys came over promptly every morning and finished the job in less than a week, despite challenging weather conditions. I intend to use them for other home improvement projects in the future.

I called them, thinking since it was a Friday they probably wouldn't be able to come on the same day. Needless to say they proved me wrong. I Loved that they showed up in a mask. That speaks tons about how that care about their customers. They were very professional and finished the repair in no time.
Very recommendable!

prompt, efficient, and lower rate than what I was paying with another
company who this time was not returning my calls, which turn out to
be good.

I was at first a bit intimidated by DJ Plumbing. I walked in soon after opening on a weekday, and was the only one there not belonging to one of the numerous plumbing trucks outside. Everyone else was coming to pick up a long list of items they had ordered ahead of time, using jargon and shorthand for each item. I had a plastic shopping bag with a broken pipe I couldn't tell you the width of.
I was helped quickly, though, and was NOT treated like the idiot I am. I left with the item I needed, a wrench for the job, and had my sink drain fixed minutes after getting home. Everything was relatively cheap, too.
You know how they say that you know you're at a good Chinese food restaurant when you see Chinese people eating there?
Like that, but for plumbers.

Really couldn't ask for a better experience. Called in th morning and Oscar came over within a few hours even though I let them know it was not an emergency. Fixed both a leaky pipe and broken toilet in a very reasonable amount of time and was extremely fair with the invoice. He is clearly an honest guy! Will certainly be my new plumber going forward. Can't go wrong with these guys!

They did a great job unclogging my drain and they worked fast and efficiently! I would recommend them to anyone and will definitely be using them again.

This company is a disgrace and Eric is a shyster. When he calls his boss and you hear him say they are nice people or they are good people what can we do for them is code word for they are naive and we can hit them over the head. Enjoy the extra money you conned out of me. Wound up was my problem never got fixed and I had it done by another company for 6 times less than what they charged me. Wish I could take them to court.

AE was recommended to me by a contractor friend who has been buying from them for years. I went in to buy parts for a project in which I have to build an inflation system (balloon that inflates and deflates) so I was looking for valve part options to facilitate inflation and deflation.

The men working there were willing to help me and showed me a few part options. The first man (the owner I think) gave me some switch valves (plastic & metal) and then another man brought out a bike pump valve and a ball valve. I ended up buying the bike valve for $3.

They said they did not sell any small pumps (smaller than large bike pumps they were selling).

They accept returns with 25% restocking fee within 30 days.

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