Best Businesses in New York, NY

I had spoken with 8 plumbers who only cared to come in for a fat paycheck before even trying to understand my issue, which was never solved by any of them.  The stress and frustration of not having a reasonable person to communicate with was inexplicable.  I never imagined how difficult it is to find a plumber who cares to solve a problem.    
Then comes in Scott.  What a professional, and good person!  He's a smart dude. He took the time to listen and to contemplate the issue.  There were very expensive solutions to the problem but he kindly offered a sensible alternative for a fraction of the price.  He even came back here after all was done to follow up and to see if I was happy.  A real stand-up guy!  
Upon seeing other, smaller things, that could be taken care of while he was here, he fixed those and didn't ask for extra money.

Our toilet had a stoppage in the middle of the night. After consulting with multiple plumbers, Akeim of Sturks Sewer Works was able to clear the blockage and get the toilet back into functional order at a very reasonable rate. Thank you so much Akeim!

Unreliable!!! Made an 9-10 am appointment almost a week in advance by phone and stayed home from work to wait for them. Started leaving messages at 10 am to if the plumber was coming.... 15 phone calls/messages/emails and 6 hours later I finally gave up. Never heard a word from them.

As a homeowner, I put the feelers out through my usual channels for a plumber and just happened to find Recommended Plumbing on yelp while searching. Initially, Eddie and I had a quick conversation and I wasn't even sure I was going to use him. I'm sure glad that I did. No regrets here! After whittling down my list of plumbers, I realized that all charged between $150-$200 just to come out and assess the issue. I wasn't above paying a service charge but these guys were charging the equivalent of one hour of labor. I understand that the money goes towards the cost of the job but that all but GUARANTEES that I go with that particular plumber! Not Eddie. His service charge was very reasonable and yeah, I was going to have him do the job anyway. Being practical about the service charge was one of THE main reasons he won my business. Now on to his expertise: bottom line, this guy knows his stuff! He took one look at the issue and told me what needed to be done and how much it was going to cost, all-in. When he and his partner, Patrick finished up, he even gave me a bit of a break on the balance due because I was paying in cash. All in all, Eddie is very friendly, he knows his stuff, and is very reasonable with his pricing.

I have been doing business with Austin Plumbing and Heating for nearly a decade.

I've had Michael work on several of my buildings. The scope of the work has ranged from large boilers, sewer site lines, lift stations and gas leaks.

I have been satisfied every time I've used Austin Plumbing and Heating. They have always completed work on time and within budget. The work they have done has always been up to code and passed inspection. I highly recommend them!

Peter was the first plumber to fix my diverter in the shower correctly. Order a plumber sent someone in and he left the handle unsecured and swinging back and forth. I made the mistake of having order a plumber again. This time they bled my oil burner and charged close to $300 for 15 minutes of work. Peter came in and fixed my diverter by putting the correct light weight handle on that can be just pulled out with out a crowbar. He changed the cylinder and for the first time in years we don't have to tap the metal piece down that changes the faucet water to come out of the faucet instead of the shower head. The water goes down the drain fast now and I don't have to constantly Scrub the ring of soap because there was always a tub full of water while we showered. Lastly order a plumber changed the water to hot right and cold left. Peter fixed it so we are not scolding ourselves.  Lastly Peters pricing was fair. It was less than we expected. Order a plumber came to the house twice and charged us $500 to improperly fix the shower and bleed the oil burner. . I would highly recommend Peter and his company.

Extremely flexible to our schedule, came out on a Saturday morning.  Quickly repaired shower and reasonable cost. Will use this company again!

These guys are the bomb. Fast, reliable, and they really know their stuff. I had two dishwasher hoses mistakenly replaced to stop a leak, and they came in and discovered that the real source of the problem was actually a cracked pipe under the sink. Would recommend them highly.

Excellent for a small plumbing job. Reasonable pricing and fast courteous professional service.

Excellent service ! The men are efficient , very professional , quick ,  thorough , polite . My plumbing issue was resolved beautifully . I've used this company prior to this problem and will continue to do so with any / all future plumbing troubles I'm sure to encounter . Hats off to James Bond & St Michael !

He might be ok for basic projects but he was terrible for us.

First, the quality of the work was only so so at best. They were supposed to do things like sand and repaint the original shutters in our house and they did a pretty terrible job to the point where it may make more sense to just replace them.

Second, he spent a lot of time asking about a second, bigger job we had rather than focusing on doing good work on the first one. If he had spent more time on the first project, maybe we would have given him the second project.

Third, he lost the key to our back door and took away doorknobs we had bought. When we told him it was gone he said his workers never saw it and it wasn't him. Then we showed him photos that the key was there when they started and gone after they worked. Suddenly his workers remembered throwing it on the floor under a pile of bags and magically they found the doorknob, after arguing with us it couldn't be them.

Fourth, he never sent us back the contract that he was supposed to sign (or provide receipts) and then he decided he wanted more money so left on a Friday--taking all of his tools--when he was supposed to return on Monday. We didn't hear from him until Tuesday night when he started arguing with us about more money. He said he was working in New Jersey, but that's not our problem and he needs to at least tell us if he will not be coming back for several days.

If you want to end up on Yelp complaining about this guy or arguing with him in a public forum, feel free to try your luck. It wasn't worth my time.

I found this company on Yelp on 6/22. They came the same day within 20 minutes, handled the problem I was having in no time and gave me a price. All within a span of no more than half an hour. Amazing! Howard, Brandon and Co., were all professional and polite. The reviews for this company are on point. They are who they say they are. I will definitely use their service in the future and will definitely recommend this company to others!!

prompt, efficient, and lower rate than what I was paying with another
company who this time was not returning my calls, which turn out to
be good.

Appalling customer service even borderlining obnoxious for being busy I am just going to have to live with not having your business. Extremely disappointing from a customer service 20yr veteran perspective, a woman owned Construction Co in NY and them being recommended from a Successful GC friend....

Great company to work with! We had a sink and shower that had been clogged and hired Racso Plumbing and Heating for the job. They were very quick to reply to messages, offered a really affordable price, and the sink and shower were fixed very quickly! I would definitely recommend them and use them again!

Think twice before using this company. Robert came to my Mom's house because she had a clogged sink. He spent 2 hours there and had to leave to go to another customer leaving the house a mess. He left with merky  water in 2 sinks and her bathtub. He told her he would return the next day to finish the job but he never showed. He charged her $600 without completing the job. I called the company as I felt my Mom was taken advantage of. I spoke with Anthony and he told me he would speak to Robert and call me back, he never did. I called again and he informed me he was not going to help!

This company is a disgrace and Eric is a shyster. When he calls his boss and you hear him say they are nice people or they are good people what can we do for them is code word for they are naive and we can hit them over the head. Enjoy the extra money you conned out of me. Wound up was my problem never got fixed and I had it done by another company for 6 times less than what they charged me. Wish I could take them to court.

These guys rock! Definitly a Supply house for professional plumbers, but if you heed somthing done, you might meet one us there.

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