Best Businesses in New York, NY

Great job!
Searched online for main line water service. Found Scott's company. Best choice made! Needed a sprinkler shut off cap in front of building according to FDNY code. Scott's guy came, broke up the sidewalk, and was done within a couple of hours. Patched up the sidewalk, and cap was perfectly installed. No more FDNY violation!
Kudos to Scott and crew. Will use again and recommend.

I had a leak in the basement from a broken pipe. Responded quickly to request for a quote. Showed up and did a great job for a fair price. Highly recommend to anyone in need of plumbing service

I have no idea how I could add more superlatives.  I have had such bad experiences in my 30 years in NYC.  Robert was amazing in every way.  He was always on time.  His work was incredible and the price reasonable.  And he made certain i was satisfied.  I recognize that I am meticulous.  Robert exceeded my highest expectation.  I hope I don;t need a plumber anytime soon but i will always use Robert.

Building hired Eddie for a job to replace several water heaters and redo some venting and he was great.  It was a nice big job and he got paid and his guys did a good job...everyone's happy.

I call him back a couple of months later to come turn on a furnace in the same building.  Eddie was all friendly and says no problem, I'll be on it.  But nada, 1 week, i made a call almost each day to find out if he got to it yet and he said he would.  enough was enough, i straight up said why you give me the run around when you can't commit.  he then made an excuse i get 40-50 calls and it's 70 degree (when i was sub 60), blah blah.  Ok, i get it, it was a small job and i might be sensitive, but not once did Eddie call back to say he can't make it.  Each time it was me following up and each time he tried to play nice guy by saying he was on it, when he knew he didn't have the time.  Just be straight up man, i would have been ok if you were too busy.

Mike saved us from a potential disaster! We had a leaking water heater, and no prior experience with anything of this magnitude since we bought an older home. Not knowing who to call and being skeptical of someone taking advantage, we decided to call Mike at Austin Plumbing and Heating. He showed up ready to work right away. He was quick, efficient, professional, and fair. He educated us and wasted no time in getting our new water heater up and running. We highly recommend him. Don't hesitate and trust Mike!

I believe it was Pete who responded to my call for help with water leaking from the main floor's bathroom to the finished basement, damaging the ceiling. He was punctual! () He found out the water was from the toilet, and first told me that the pipe might need to be replaced. Then he removed the toilet bowl and discovered that all he needed was a pipe sleeve which he had to go to a supply store to buy it. He came back fairly quickly (I live near Lowe's) and fixed the problem right away. I was happy that it did not turn out a big and expensive job and he was honest about it! (). When he opened the ceiling in the basement, he was very careful and took into the consideration that it will need to be repaired (once before another plumber hammered down a huge ceiling area unnecessarily which cost me so much more) (). He noted in the invoice his suggestion on the ceiling access panel and size (). Finally, he cleaned up areas in the basement and main floor bathroom. Did not look like a plumbing job was done! (). As for the price, I believe it was quite reasonable. I call him a good plumber by the old days' definition and am very happy to have found one finally!

Extremely flexible to our schedule, came out on a Saturday morning.  Quickly repaired shower and reasonable cost. Will use this company again!

Plumber they outsourced the work to this past saturday, think his name is George from his heavy accent. Called Friday for Saturday morning, we agreed on 12. 1pm rolls around and he's still a no show, i call him up and he basically forgot so he shows up at 1:30pm. Does the work, and i called the main line Saturday to leave a message to call me back so I can pay the invoice. Its Monday today, stepped away from my desk and i come back i see a missed call from the plumber and he's yelling and cursing via a voicemail saying that they tried to reach me all morning to settle the bill both him and the company, which i didn't receive any calls but the one call from him, basically straight lying. Would not use them again

I rarely leave reviews, yet I felt it important in this case so people get a balanced opinion. I hired Colin Lee for a plumbing job based solely on his 5 star reviews. I was extremely disappointed. I hired him to evaluate my kitchen drain as it was draining slowly. As reviews indicated, he is personable and wore shoe covers into my apartment, so I was already sold. He looked at my kitchen and bathroom sinks and snaked a small portion of the drain under my sink. When he did not clear the obstruction, he told me the blockage was well distant to my apartment (I live on the second floor of an old Brownstone). He said the problem was likely in the walls below my apartment or in the basement. As this was a job beyond his scope, he said I would need a larger plumbing company. He charged me $50 for his time and went on his way. I understood and initially thought this all seemed reasonable.

I then called a different plumber, who came the next day. I told the second plumber what Colin had said. The new plumber was certain it needed to be snaked and that Colin had not done an adequate job. The second plumber spent about an hour and thoroughly snaked my kitchen pipes. He cleared the obstruction and the water drains perfectly.

I then contacted Colin and let him know that my pipes just needed additional snaking and were now fine. I was hoping he would do the right thing and at least return my $50. Instead, he stuck to his original explanation. He said From my experience it seems like the issue I explained, and in my experience the issue generally returns in a week or 2 even if you think the clog is gone. It has been two weeks and my sink drains beautifully.

I assume Colin is OK for very simple jobs.....although, by plumbing standards, my job was relatively simple. If you have any job that is remotely complicated, look elsewhere.

My experience with Blaustein was the complete opposite of Phineas' (as has been the experience of two co-ops who've used Blaustein for years and recommended them).  B. responded immediately to my call and located a hard-to-reach leaking drainpipe that two previous plumbers had been unable to find.  Junior, the head doctor, had to cut away a lot of wood shims under the tub to see the culprit, then removed and replaced it in only two hours' work.  Decades of experience, total professionals, reasonable prices, and it's even a union shop, we understand.

I recently had my Tudor home in New Jersey painted by S&A Quality Pro Services. I was impressed with the work and particularly the responsiveness of Samir, the owner. His guys came over promptly every morning and finished the job in less than a week, despite challenging weather conditions. I intend to use them for other home improvement projects in the future.

Father/Son duo.  Very reliable and helpful.  Came in under estimate and did additional work.  Would definitely recommend and use them again

prompt, efficient, and lower rate than what I was paying with another
company who this time was not returning my calls, which turn out to
be good.

Appalling customer service even borderlining obnoxious for being busy I am just going to have to live with not having your business. Extremely disappointing from a customer service 20yr veteran perspective, a woman owned Construction Co in NY and them being recommended from a Successful GC friend....

Oscar arrived on time and charged me not a penny more than his online quote. Will use again.

Thanks Robert for your quick answer on Labor Day weekend, as well as showing up on time and doing a great job fixing up my leaky sink! Highly recommend Urgent Drain!!

Terriable.  First of all they don't show up with the right tools.  He brought a drain cleaner that had nothing attached to the end of the cable - so how is he going clean out a sewage line with that?   They don't have an option to use a camera to look down the sewage line to see what the problem is and just assumed everthing is fine for whatever little work they did.  Total scam artists and complete waste of money.  Also super annoyed with calling us good people and saying how their reviews are great.  I'm sure most of these 5 star reviews aren't real customers but friends&family.

The plumber I received was extremely and unreasonably rude. Thought I should write a review about it. Tells me that he knows what he is doing and he in fact, did not. I needed 1 part replaced but he acted like it was life or death. I wouldn't use their service ever if I were you.

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