Best Businesses in New York, NY

Scott and his team are highly skilled, professional, courteous, and of high integrity. We found the pricing very fair, but what's more was that we felt very comfortable putting our trust in Main Man Water Works to get the job done right.

I had a lot of other companies come by to give estimates, and most of them were opportunistic. I know we made the best choice for the job we had, which involved fixing a leaky water main connection and then repairing our street. Some of his competitors were fixing to gouge us.

Scott works well with the Department of Environmental Protection and gave us good advice throughout the process, even advising to obtain water main insurance from the DEP once all was done.

Akeim is professional, knowledgeable and efficient.  When the kitchen faucet in my tenant apartment broke, from the pictures of the damage he was able to assess quickly that I needed to do a replacement instead of a repair and advised objectively on the type of faucet I should get.  Once obtained, he installed it quickly for a reasonable price.  I was very pleased with his work and look forward to working with him on future projects.

Find another, more professional plumber. Sadly, they don't respect your time. I used them once before and they were fine. Tried a second time and had a morning appointment scheduled far out in advance. I was told they had a bigger job so they needed to move me to the end of the day. I obliged and rearranged my schedule. Was given a window of 4-7pm. Called to confirm at almost 6pm and was told they needed to push me again until between 7 and 8pm. Got the runaround -- and he said, what do you want me to do? Come another day? Star Cities, I've already rearranged my schedule for you. I have a job that I left early to meet YOUR schedule. Don't ask me to do it again. You wasted my time. Never again.

Building hired Eddie for a job to replace several water heaters and redo some venting and he was great.  It was a nice big job and he got paid and his guys did a good job...everyone's happy.

I call him back a couple of months later to come turn on a furnace in the same building.  Eddie was all friendly and says no problem, I'll be on it.  But nada, 1 week, i made a call almost each day to find out if he got to it yet and he said he would.  enough was enough, i straight up said why you give me the run around when you can't commit.  he then made an excuse i get 40-50 calls and it's 70 degree (when i was sub 60), blah blah.  Ok, i get it, it was a small job and i might be sensitive, but not once did Eddie call back to say he can't make it.  Each time it was me following up and each time he tried to play nice guy by saying he was on it, when he knew he didn't have the time.  Just be straight up man, i would have been ok if you were too busy.

I have been doing business with Austin Plumbing and Heating for nearly a decade.

I've had Michael work on several of my buildings. The scope of the work has ranged from large boilers, sewer site lines, lift stations and gas leaks.

I have been satisfied every time I've used Austin Plumbing and Heating. They have always completed work on time and within budget. The work they have done has always been up to code and passed inspection. I highly recommend them!

Pete and James were respectful, punctual and efficient. I had an issue with my steam heat system and they came and diagnosed and fixed the problem under an hour. They provided an abundance of information while they were here. I will be using them again.

Called this company for an emergency (heat stopped working). They came in 10 mins and was very professional. Did a great job and will definitely use them again. 5/5 stars

I just moved into an older building and my water pressure was abysmal! Landlord told me that Downtown plumbing had installed the shower some time ago, so I gave them a call. After explaining my issue, Dominic came himself to check it out and was able to install a new head for me at no charge. So pleased with the customer service. Would highly recommend Downtown Plumbing!

Would absolutely recommend Colin for your plumbing needs.  He showed up the same day I called him, just a couple of hours later, to fix 3 separate minor plumbing problems we were having in our apartment related to our kitchen sink and washer/dryer.  He was kind, polite, and explained everything clearly, which I appreciated.  Because of the pandemic he also wore a mask (properly over his nose, I would add) and shoe covers.  He worked quickly and had reasonable rates.  Highly recommend!

The guy showed up without tools.. and after waisting 1.5 h of my time, he said that he didn't find any leak and wanted me to sign a waiver... the worst experience ever.. don't use them

He might be ok for basic projects but he was terrible for us.

First, the quality of the work was only so so at best. They were supposed to do things like sand and repaint the original shutters in our house and they did a pretty terrible job to the point where it may make more sense to just replace them.

Second, he spent a lot of time asking about a second, bigger job we had rather than focusing on doing good work on the first one. If he had spent more time on the first project, maybe we would have given him the second project.

Third, he lost the key to our back door and took away doorknobs we had bought. When we told him it was gone he said his workers never saw it and it wasn't him. Then we showed him photos that the key was there when they started and gone after they worked. Suddenly his workers remembered throwing it on the floor under a pile of bags and magically they found the doorknob, after arguing with us it couldn't be them.

Fourth, he never sent us back the contract that he was supposed to sign (or provide receipts) and then he decided he wanted more money so left on a Friday--taking all of his tools--when he was supposed to return on Monday. We didn't hear from him until Tuesday night when he started arguing with us about more money. He said he was working in New Jersey, but that's not our problem and he needs to at least tell us if he will not be coming back for several days.

If you want to end up on Yelp complaining about this guy or arguing with him in a public forum, feel free to try your luck. It wasn't worth my time.

I needed the boiler repaired because it just started getting cold.  I called to ask about how much they charge and they said it was $125/hr...fine so they came took an hour and the bill was over $270! I appreciated it that they came right away --the boiler wasn't broken..it was clogged...so no parts were needed--so why the large bill?  Because they charge travel time! They never mentioned that when I asked about the cost..funny how that works....I think I'm going back to school to study plumbing because that's where the moneys at!  They should really think about changing their ways because next time anyone in building needs something..they won't be on the top of my list...--but they did fix my problem and came on same day so I'm glad about that-please guys just tell people what it's really going to cost.

prompt, efficient, and lower rate than what I was paying with another
company who this time was not returning my calls, which turn out to
be good.

The staff is very knowledgeable and helpful.  They have just about any plumbing part you can imagine in stock

We reached out to have a bbq natural gas line installed. Came on time to give us a quote and was very fair. Came in cheaper than all other quotes I received. While I don't believe cheaper is always better, their team did a super clean job of installing the gas line. They cleaned up and I have not had any issues ever since the line was installed more than 6+ months ago. My go-to plumber going forward.

No job too big or small for Bluekrait Drain & Sewer. This is one company I would recommend to family and friends. Rob is very responsive, professional, and knowledgeable. When you need him, just call. He'll explain the issue, answer any questions, and present any and all options to correct the issue. He works with you and just wants to see a prompt resolution done correctly the first time.

Thought I just had a backed up drain pipe . Eric showed up and tried his best to unclog the trap ,but after many years  of buildup and lack of use he had called Mike . As soon as Mike showed up he assured me the problem would be solved . He a a great energy level and really seemed confident in his ability to fix what ever the problem is. He worked really hard and explained to me what  he had to do , and how it would be done . With every step he showed me how backed up my pipe was , and had to replaced that section of pipe . He fixed the problem , cleaned up afterwards and did not seem to be in hurry to rush out.  He went above and beyond trying to help me out on another issue I had with a toilet. If you need somebody for your plumbing needs a highly recommend Mike.

Bought a portable dishwasher, and the device that connects to the sink didn't seem to fit my sink. I went to AE on the recommendation of a local hardware store that wasn't able to help me out.

Turns out, I wasn't doing it the right way and it did fit. They helped me out free of charge, despite the fact that I was a retail client instead of a contractor, who seem to be their typical customers. I appreciated the honesty and quick service!

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