Best Businesses in New York, NY

I own a 110 year-old house in Brooklyn.  I have lived here for 33 years.
Our clay sewer pipes are as old as the house and we were tired of late night sewer clog emergencies. So, after 33 years of procrastination, we decided to do the big-dig and have our main sewer line replaced.

In Brooklyn, I found two companies that specialize in Sewer Main replacement I selected Main Man Water Works because they had a higher yelp rating than the other company and my next door neighbor had good results when they used Main Man Water Works to replace their sewer main.  We called Scott, Main Man's master plumber, scheduled an estimate the same week, and started the work by the following week.  

The sewer main replacement took two days, from start to finish.  They were able to tunnel under our front steps and front porch so both survived the ordeal undamaged.  (Hip, hip hurray!!) The new sewer line was installed and working on the first day.  On the second day, the job was finished, including hooking up an active storm drain into the sewer line (somehow skipped on the first day), replacing the cement walkway, and replacing a small section of cement floor that had to be removed in the basement near the pipe traps.

For the main job, the installation of the sewer-main, they know their stuff inside-and-out, and that part was worry-free.  The second day was also ok, but we had to ask them correct a few of the finishing details.

For clarity, here are the finishing details we had ask them to correct.  We had to ask them to spend more time tamping (packing down) the filled soil.  Extra tamping takes more time & delays pouring the cement walkway, but reduces the risk of a sinking, sagging walkway in a few years. When pouring the cement, they initially left out the expansion joints and we had to ask them to add expansion joints (heavy felt strips) in the cement in order to reduce risk of future cracking.  Finally, when restoring the pit for the sewer trap, they were initially going to make the pit twice as large. At our request, they moved the wood backer-boards before pouring the cement and restored the pit to approximately the original size.

In summary, their work is very good, but be prepared to oversee and correct some of the finishing details near the end of the job.

Akeim is professional, knowledgeable and efficient.  When the kitchen faucet in my tenant apartment broke, from the pictures of the damage he was able to assess quickly that I needed to do a replacement instead of a repair and advised objectively on the type of faucet I should get.  Once obtained, he installed it quickly for a reasonable price.  I was very pleased with his work and look forward to working with him on future projects.

We had an issue with the gas line at my restaurant. There was a pin sized hole somewhere in the line and it was leaking out. Damion came down and within hours the hole had been found and the leak fixed. Not only was he professional but his great attitude kept everyone at ease through this obviously stressful time. I don't generally Yelp but couldn't pass this one up. If i could give 10 stars, I would. Excellent company and Damion could not have been better at what he does. Highly recommend.

We hired Eddie and his team to install new three faucets, two shower heads, with fittings, and trim. They showed up on time, intelligently addressed problems in replacing the new fixtures, and did a beautiful job with the installation.  Their price was reasonable and Eddie is great to work with. I definitely recommend Recommended Plumbing.

I have been doing business with Austin Plumbing and Heating for nearly a decade.

I've had Michael work on several of my buildings. The scope of the work has ranged from large boilers, sewer site lines, lift stations and gas leaks.

I have been satisfied every time I've used Austin Plumbing and Heating. They have always completed work on time and within budget. The work they have done has always been up to code and passed inspection. I highly recommend them!

Very happy with the service from Platinum Plumbing.

The other day we had some issues and noticed some wetness/small puddles in the basement and wanted to get the situation looked at, called a few plumbers and many were busy, some gave crazy estimates, and then we landed on Platinum.

They came over promptly the next day, earlier than we said by a bit, and came in to look at the problem.

We discussed the history of our plumbing, he surveyed the area and troubleshooted what the problem could be.

Upon inspection noticed that the air vent had clogged solid, frozen, with TP and other buildup that needed to be cleaned out, so it was a quick and easy fix.

The job cost also was a standard base rate, affordable and appropriate for the work and expertise showcased.

5 stars, highly recommend!

Called this company for an emergency (heat stopped working). They came in 10 mins and was very professional. Did a great job and will definitely use them again. 5/5 stars

Andre has been amazing.  Came out day-of and quickly fixed our leak.  We're currently in process of broader work, and he has been amazingly responsive and helpful.  Couldn't recommend him more.

I have relied on Colin's plumbing skills for the last two years.  He is an excellent plumber, reasonably priced, and cleans up after each project.  He communicated how long it will take and how much it will likely cost.  He is a friendly Irish-American you can count on.

We had an issue with a leak at our restaurant. No one was available.  When we called and spoke to the owner, not only did he make sure to get someone out right away. He followed up after to make sure we were taken care of.

Extremely professional and I am happy to recommend to anyone looking for a good plumbing company.

Samir and his team are very professional, responsive, and reasonable in their rates. Samir worked with me when I suddenly got COVID and had to cancel, to reschedule and he coordinated with Khalid, who did my latest round of household repairs, to be sure everything was done well, and according to my specifications. I highly recommend Samir and his team!

Jay, the owner, came out himself, fixed the problem quickly, and even worked around my schedule to set up an appointment.  Couldn't be happier, will definitely call these guys again for any plumbing needs.

Best service Ive ever had from a business.I had a problem with the DEP not accepting my backflow test results due to the initial test being filled out incorrectly by a Build it Back architect,Tom and his staff did all the legwork contacting all the parties involved and rectified the situation.They saved me a lot of money in fines,And also saved me from having to hire another architect.They asked for nothing in return,even though they spent alot of time and energy on my case.

I was at first a bit intimidated by DJ Plumbing. I walked in soon after opening on a weekday, and was the only one there not belonging to one of the numerous plumbing trucks outside. Everyone else was coming to pick up a long list of items they had ordered ahead of time, using jargon and shorthand for each item. I had a plastic shopping bag with a broken pipe I couldn't tell you the width of.
I was helped quickly, though, and was NOT treated like the idiot I am. I left with the item I needed, a wrench for the job, and had my sink drain fixed minutes after getting home. Everything was relatively cheap, too.
You know how they say that you know you're at a good Chinese food restaurant when you see Chinese people eating there?
Like that, but for plumbers.

Enrique from Racso Plumbing and Heating was very helpful. A few weeks ago we noticed there was a dripping in one of our copper pipes and major rusting. We didn't notice it before, but knew this was not a problem we wanted to wait. The next day Enrique came to consult and we found out instead of the pipes having to be replaced in a certain section, our water boilers had to be replaced too.

My husband found Racso Plumbing and Heating on Yelp. Told me it had great reviews and we wanted to give them a chance. Luckily we did. When Enrique went to open our old water boiler, there was so much rust in the water. Now imagine the same water we drink, shower, multiple uses - it was horrifying to know but so glad it was a problem solved.

Enrique and a few other staff members came to replace our water boiler, helped fix the water connection outside for us to have access to our hose in the backyard (the water line wasn't connected at first), have access to our front yard for water, and explained to us what was safe to keep certain things up to code which we didn't know before because previous owners did not do things correctly.

Racso Plumbing and Heating were responsive, found materials and worked on our situation for hours, and we look forward to reaching out again to Enrique. Friendly staff, all hardworking, and we appreciated the helpful advice for us to be safe and not think about an exploding water boiler. Thank you so much!

Had a great experience with them. Robert ran the show from the office and handled all of our requests, schedule changes and inquiries like a pro. All four plumbers that were sent to our home were professional, well-mannered and completed their work swiftly and effectively. Highly recommend this company!

I called Cheap John's yesterday late afternoon and Eric showed up today as promised.  We had a nice conversation, they have lots of experience and he worked in the pouring rain as the sewer line outside was clogged.  It was a little bit more then the $59.95 they advertise but well worth it.  Still cheaper then the ridiculous estimate from the other nationally advertised chain who wanted $495 for the SAME work and offered to go down to $395 if I pay cash.  Cheap John was less than half of that.

The plumber I received was extremely and unreasonably rude. Thought I should write a review about it. Tells me that he knows what he is doing and he in fact, did not. I needed 1 part replaced but he acted like it was life or death. I wouldn't use their service ever if I were you.

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