Best Businesses in New York, NY

I called Michael based on the reviews and he did not disappoint.  He responded right away and his price to install 2 toilets was fair and very reasonable.  He was on time, efficient, neat and on the job.  He sticks to his craft and didn't try to sell additional services.  He's our new go to for plumbing services!  You won't be dissatisfied!

Excellent service. I called him and explained the issue. He was so courteous and helpful. He was able to fix the issue and he is the only plumber I will call. I love the service.

Richard and Marci (not sure of the spelling) were responsive, quick, and provided great communication. My mother has been using a cheap sewer/drain company but they did poor work and finished our last job in less than 30 minutes. 4 months later, our sewer system backed up. Should have checked yelp and that's how I found Richard. As per reviews, I liked how he used the camera to diagnose the problem properly within the pipes. The reason why I chose their service.
Communication- Marci responded to my request with great attitude and you can tell she was very helpful and wanted to take care of my issues. It's hard to find someone who's respectful or cares about their job on the phone nowadays.
Pricing - transparent, clearly communicated and no BS fees or costs.
Service - Richard came on time, did his work, and kept me informed while I was out-of-state via phone. Had the same issue (as Thomas P.) where tree roots were growing into the pipes which he found with the camera and removed. Icing on the cake was his guarantees of work up to 1 year. I have yet to see that kind of service. The previous company that I used wouldn't come back when they were just at my house less than 4 months ago. On top of this, they support the military and also provided me with a military discount.

Richard/Marci, thank you again for the great customer service and work.

Semper Fi,
Tom

Friendly, reliable, and responsive handyman. He got the work done efficiently and we are very happy with the quality of work! He has already completed multiple jobs for my moms house and I only found him two weeks ago. He put up a new towel rod through tile, installed a new mailbox, fixed our leaky basement pipe, and helped with a minor repair on our screen door. Highly recommend for all the odd jobs you have around your home.

I was scheduled for an estimate through Tony on Yelp.  My appointment was scheduled between 9-930am.  I changed my schedule around to make this work.  At 9:35 nobody has shown up to my house so I called and spoke with Donna who said David was supposed to come to my house and put me on hold to see if he had left yet.  She placed me on hold and then disconnected the call.

I called back and Tony answered.  Tony took my info and then transferred me to David who told me that Donna gave him my name with the wrong address.  I had set the appointment up with Tony through Yelp so I'm not sure why fingers were being pointed at someone else.  David tried to take my information, however, I politely declined and advised him that I will find someone else to do the job for me.

If this office is this unorganized with scheduling an appointment, I can only imagine what it would have been like to have them do the job.  Glad I learned about this and had this experience before I was further into the job.

If you use this company, hopefully your experience will be better than mine.

I'm so happy I found this place to help us out in a pinch!!  Our plumbing conveniently decided to give us trouble on super bowl Sunday and we called this place up and literally had someone at the house in an hour.  They were quick, clean, professional and most important: efficient.  Highly recommend this business for any plumbing needs.

Had a leaked toilet, called Sunday night and they were here right on time Monday morning! Fast, reliable! My only complaint is changing the wax seal was $319-$175 was to come out. My stomach ached writing the check when I know the wax seal was $20.

This company is the best.  I needed a sump pump installed and Steve Morris and his crew came in and evaluated the situation, installed and tested the sump pump and it works like a charm.   Punctual, experienced, excellent workmanship and ethically fair.  They are not robber barrens like some of these plumbing companies.  Steve Morris, the boss has a quiet demeanor, very pleasant attitude, knowledgeable and understanding of all types of plumbing situations.

I needed help with a main line inspection last minute. Mike was quick to respond and came through without a fuss. Very dependable and fair.

DO NOT USE!
I called the company to let them know that my pipe is frozen and there is access to the pipe from the outside... The person on the phone said that they specialize in frozen pipes... When the plumber showed up, he confirmed that the pipe is in fact frozen and he can see the pipe, however he just left saying that it's too cold for him to do the work... it is winter and the pipe is frozen... what did he expect??? Find another company with employees who are willing to work for their money...

Excellent company , very fast response & emergencies as well. If you don't have a account with them they cost a little high per hour. I had a technician named Mark come to my house in the lower village & he was super fast - clean & did his best to finish before the hour was up, I would only recommend the tech named Mark & his nephew. They also made sure everything was super clean & took away all the garbage, such a sweetheart !!

These guys are at best handyman skill level, at worst putting lives at risk, conducting illegal not to code plumbing and electrical work. My wife and I hired them for filing NYC DOB plumbing permit, relocate kitchen plumbing and upgrade electrical in my east village co-op apartment.

Big mistake, they  didn't know that I have a decent level of electrical and structural engineering knowledge (studied in college) and once I saw the work, got very concerned, showed pics to my NYC registered architect that I had used last year and guess what? nothing to electrical code and terrible plumbing work not running pipes through the middle of joists as they had promised and thus compromised the structural beams (see attached email pic, redacted to protect personal info). Next, they tested my gas line, found leaks in basement, illegally turn off 2 gas meters, came up with a $91k estimate to fix the problem, and did not notify DOB and con-Edison for almost 1 week until they figured we are not going to give them more money. We got advice from a referenced licensed plumber and again guess what? totally illegal and dangerous acts. Now we are hiring a legitimate company to help us.  

I suspected neither of these guys (Ricardo or Dinesh) are properly trained, educated or licensed to handle anything more than simple handyman work that they probably learned while picking up small jobs.
I spent about 30 mins this morning researching their license numbers on DOB &DCA site and was shocked to find their GC license (621125) belongs to East Enders nyc inc, electric license (02938) belongs to some Joey elec't. Most concerning fact, the plumbing license (1504) belongs to Johnny Nanhu, the master plumber of Johnny P&H contrac inc who has a DOB violation record of fine and 2 year probation!!! (see attached pic) just unbelievable how all this information is hidden behind CN coterie which is just a registered cooperation (DOS ID 5034867) with no licenses and thus no legal liability which means their contracts are worth zero and will not hold up in a court. No wonder when I asked them to fill in the DCA contract template, they suddenly called me to come up with a new 'idea' to save us money and I never received the DCA contract since the template asks for a DCA home improvement contractor license number that they obviously don't have, what a scam!

Should have done my proper due diligence before hiring, just glad I did not hire them for a large scope of work and can easily supersede the permit to complete my renovation.

I never post reviews but this was so egregious that I felt a responsibility to alert the community. Please be careful before hiring for them for anything...even if its a simple handyman job.

Jay was very professional and helpful with this very green homeowner. He was helpful with diagnosing our issue and offering various possible remedies for us in the long term. Thanks for the help!

We had trouble with our toilet. Each time it would back up . We were told by several plumbers, our toilet paper was too thick or we were using too many pieces. I looked on yelp. Found this company. They scheduled to come first thing in the morning. As scheduled, they arrived at 7:40! They used a 6 foot tool to clean out the line and presto its working! I will use this company again. Thx yelp

strangely disappeared after paid deposit.  fraud ?

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