Best Businesses in New York, NY

A fantastic and kind person, who showed up for a house call within 15 minutes of initiating a call, on a cold & rainy Sunday evening. The work was thorough, & he walked us through the plumbing issue that was causing the leak in the kitchen sink; fixed it and gave us tips on how to better monitor our plumbing going forward. Also followed up on his work to confirm things were functioning as intended a few days later. A comforting experience from beginning to end.

Very professional gentlemen who did a great job for us. Highly recommend them. Very prompt and available when needed.

The is owner operated company. He is trustworthy and does a great job. I have used him twice and both times were good experiences.

I would use him again.

Friendly, reliable, and responsive handyman. He got the work done efficiently and we are very happy with the quality of work! He has already completed multiple jobs for my moms house and I only found him two weeks ago. He put up a new towel rod through tile, installed a new mailbox, fixed our leaky basement pipe, and helped with a minor repair on our screen door. Highly recommend for all the odd jobs you have around your home.

Our experience with Zoom Drain was fantastic.  Although delayed John and Alex kept us updated on their arrival time.  They performed a video scope of a drain in a house we are about to purchase. They diagnosed the problem showed us options and we hired them on the spot for the repair of the clogged main line. They were professional and efficient. They had towels and made sure to clean everything when they were done. They even used bleach and made sure is was spotless
Honestly, a great experience that made us feel comfortable about the purchase of this home and their work. We will be calling them again for routine check ups and maintenance.

I'm so happy I found this place to help us out in a pinch!!  Our plumbing conveniently decided to give us trouble on super bowl Sunday and we called this place up and literally had someone at the house in an hour.  They were quick, clean, professional and most important: efficient.  Highly recommend this business for any plumbing needs.

Drain Solutions Plus is the BEST! Fidel is professional, truly competent, and should be wearing a hero cape. For the past 10 days, we've been struggling with a backed up main sewer drain at the house we're renting; not able to even shower or do dishes. The first plumber the management company sent out (NOT from Drain Solutions Plus) snaked out the drain and told us we'd have to have our basement's concrete floor dug up so he could replace a corroded pipe. He told us we were OK for taking showers and doing laundry. Well, after two showers and a load of laundry, the basement flooded again from the backed up sewer main. It was nasty. We had to throw away several stored items as well as boxes full of our company's paperwork. Neither the management company nor the first plumber would get back with us.  After days of trying to get someone to come back out, the first plumber finally told us that the concrete remover guy needed to come out first. The situation had become unlivable for us. So, last night at 8:30 pm, we contacted Drain Solutions Plus. We explained our situation and they sent a guy out right away. Fidel was here until after 10:30 pm and got the job done! It turns out the house we're renting has two main sewer lines and the first plumber was snaking out the other line. At first Fidel also thought that sewer line was the trouble. But after working on the problem, he stated that there must be another line somewhere. He went searching and found it! It was hidden under a patched and painted floor board that had stuff on top of it. When he opened the floor board, it looked (and smelled) like he'd opened the portal to the underworld. It was filled with liquid and other assorted awful stuff. He cleaned it out to be able to get to the drain cap. His ability to confront the problem and handle it was epic. It was a nasty job to do and Fidel did it! He cleared out the main sewer drain and even cleaned up the area when he was done. We will forever be grateful for his professionalism, competence, and perseverance in getting the job done! We HIGHLY recommend Drain Solutions Plus for any and all of your plumbing needs. These guys are superheros!

This company is the best.  I needed a sump pump installed and Steve Morris and his crew came in and evaluated the situation, installed and tested the sump pump and it works like a charm.   Punctual, experienced, excellent workmanship and ethically fair.  They are not robber barrens like some of these plumbing companies.  Steve Morris, the boss has a quiet demeanor, very pleasant attitude, knowledgeable and understanding of all types of plumbing situations.

I needed help with a main line inspection last minute. Mike was quick to respond and came through without a fuss. Very dependable and fair.

talked to them over the phone, they were supposed to get back to me, but never heard back (even after multiple times trying to get a hold of them)
If you're too busy to supply a service, at least be honest upfront. (like others were)

Great Service, friendly and efficient.
I was surprised by how hard it was to find a licensed plumber in NYC who would return my call about installing 2 new toilets in an apartment in Manhattan.  The first one I spoke to wanted to charge me the full hourly rate, which is generally $200 and up) for someone just to come by to measure the rough-in.  Then my super connected me with TriStar.  They returned my call right away and I was able to send the the documentation for the toilets I planned to get.  This was over the holidays so it took a couple of weeks, but Akeil got back to me pretty fast and came over to measure (free of charge) and gave me their hourly rate upfront.  When the toilets arrived, he was able to schedule the installation right away.  The guys arrived on time, we extremely nice, worked efficiently, and even cleaned up diligently after the work was done.  I was even able to pay with a credit card.  If you're looking for a plumber, start with these guys.

CN was very professional. They were punctual, fixed the sink, did their job and left. They also made the quote incredibly easy and were priced fairly. Super easy to work with and I'll hire them again. Thank you!

I had multiple issues on my apartment complex, my sump pump and pressure valve were shutting off and I had a clog line as well. Jay was able to assist on all three issues late at night, otherwise I would've had to wait until building services came in the next day. He was very professional and was able to help me out at short notice. I recommend Jay to anyone with plumbing issues, as you can tell he has the knowledge to back up his work. I'm very happy with his work and will definitely use him again!

I stumbled open this plumbing service by a distant referral and allowed this business to bid on a difficult gas line installation project, along with other businesses. From the moment Bob came to give me the estimate - I KNEW I would hire him. And am I ever so glad I did.

He and his crew are the most polite, professional and CLEAN workers I have ever dealt with. They constantly covered their shoes with cloth booties, spoke respectfully to each other while working and of course patiently answered any questions I had. Honestly, it's nice to have people like this in my home.

I might add, they worked cooperatively and efficiently with the local TOWN inspectors (within Suffolk County) and their work passed inspection seamlessly.

Use them. You will feel good about giving work to great people and you will be thrilled with their work.

strangely disappeared after paid deposit.  fraud ?

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