Best Businesses in New York, NY

Fast service! Michael showed up within one hour of providing an estimate online to fix our clogged sink, answered all our questions, and most importantly fixed the issue. Will update if anything goes wrong with the work but as for right now we are 100% satisfied customers and glad we found a local plumber for our new home

These guys are the best, father and son! Anytime I have called them they respond immediately. Great work, fair price. Recently put an addition on our home and they worked so closely with the other contractors both on the kitchen and bathroom work and were always on site when needed. Very professional, wonderful workmanship, wonderful people.

I called American Sewer for a badly clogged kitchen drain. Nothing was getting through. I made the call at 9:52AM Monday, he said he was on another job and would call me within 2 hours to tell me he was on the way. Exactly 1 hour later he called to tell me he was 20 mins away. When he arrived, he examined the problem, set up floor cover and found the clog in the main line. Within 20 mins the drain had opened and was flowing freely. I was so relieved, especially when he said he'd guarantee the work for a year. Not only was I happy about that, but he was so clean. He cleaned up after he was done because some sludge had splattered under the sink when he was pulling the snake back. I wish I had called him first because the first guy I called ($49 sewer guys) came over with a hand held snake line that didn't make it too far, they also made mess for me to clean up. I was happy with Rich's work and highly recommend him. I will definitely call him first for a clogged drain next time.

My tenants bathtub was clogged.  I called handyman guy and Ciro gave me an estimate over the phone.  He came to fix the problem.  Bathtub was unclogged!!!  Very reliable. Stuck to the price that was quoted over the phone. He also helped me with my sink too for a very minimal charge.  I will use him again for any other handyman work that I made need.

My main line drain was clogged. Called Zoom. Two young men arrived about a hour late. They attempted to clear my clog. Unsuccessfully. I told them they were in the wrong location.  He informed me his experience led him to believe he was correct.  It was not. After trying for about a hour. They gave up. And I was charged over 500.00 for absolutely zero results. I called the company and spoke to the owner. He said he would get back to me. I never heard from him again. The technicians informed me my pipes were collapsed. And the next step would be to excavate.  Without any other type of inspection. Nothing could be further from the truth. There was absolutely nothing wrong with my pipes besides a clog. I ended up clearing it myself.  My drain is working fantastic now. Don't waste your time. Call Roto Rooter or a local plumber. Do not waste your time or money with Zoom drain. Complete scam.  I've learned a expensive lesson. These calls should call themselves Zoom Cash. Because that's all they did. Zoom with my cash and left me still with a clogged drain. Horrible service.

I had a very good experience with NYC. I had a list of things I needed done, and their estimate was about half what the other company I called gave.
They arrived on time and worked efficiently.
They forgot to include one of the problems in my estimate and ultimately did not do it (the most minor of the issues, and frankly one that I didn't need anyway)

I made an appointment this past Wednesday, Oct 16th for 9-11am to get an estimate for a renovation project in our basement - so definitely not some small plumbing issue like a clogged drain. They never showed up. I called and left a msg as well as contacted them via yelp messanger without a response. One may say that this review isn't a valid one because we didn't get serviced by this company however, I took time off from work to have them stop by. Many of us live busy lives with schedules to abide by. A company that doesn't have the courtesy to keep their appointments or respond to messages doesn't deserve my business. If you don't want the job, simply be forthright and say NO and don't waste my time. I contacted several companies that said they were either booked until a given future date or didn't service my area.

Two separate issues threatened to leave our condominium without heat through this cold snap. These guys were professional and did a great job, but much more than that, they worked tirelessly to find a required part and made the extra effort to ensure we had it fitted, same day.

There is no question who will be calling next time we need plumbing repairs.

Discovered that I had a leak under my kitchen sink and at first I thought I might be able to fix it myself and so I tried to just tighten the pipe... well as soon as I turned it the pipe snapped off!!!

Immediately I began looking for a plumber on yelp. Mike responded right away with a quote and came out the next morning and repaired the broken pipe all for the price he had quoted me which included labor and parts. He was very responsive throughout the process calling and texting to let me know when he was on his way. I will definitely be using him again if I have any issues that I need to address.

This review has nothing to do with the quality of the work, simply the lack of customer service offered by the company.

I had a conversation with the booking agent about the need to replace a shutoff valve.  No further questions surrounding the type of shutoff valve were asked by the booking agent.  That could have potentially solved the whole problem, as I knew exactly what type of valves were needed.

When the plumber showed up at my door, he took a look at two different types of shutoff valves in my apartment, and found he did not have the proper parts to replace them and told me he would have to run to the plumbing supply store.  At $170 an hour I had him verify that I would not be charged for his run to the plumbing supply store to which he promptly called up the main office.  

They insisted that i pay for the run to the supply store, so I told them they had two options:
1) To leave without billing me and I'll find someone else
2) To not charge me for the time it takes the plumber to go to the supply store

They chose option 1.  Now I just need to make sure I don't receive any bills in the mail where they would charge me for wasting 10 minutes of my time while they figured out that they were unprepared for the job.

Great company. They are neat, fast & professional, The worker named Mark is the best one , has all the tools , knows his plumbing , very respectful, I only want him & he is the only one that will come out on emergencies

The team is very fair, quick and detail oriented. We have used them numerous times over the past three years or so for help in our apartment and apartment building.

We had an emergency on January 17th, 2020.  Our heat was no longer turning on and it was approximately 20 degrees Fahrenheit outside (with the windchill).  We have a 6 month old infant, so the situation was very serious as the house dropped to 59 degrees Fahrenheit inside by 7pm.  We tried to handle the situation ourselves, but gave up and called Jay (the owner) at JV Mech.  He immediately answered the phone, gave me a reasonable  quote, and came over as promised within 2 hours after servicing two other clients.   He was very transparent and resolved our issue fairly quickly after going over every possible scenario.  I would highly recommend this company for HVAC issues because of their honesty, ability to quickly assess the situation, and extensive knowledge of HVAC systems.

Fast Courteous service. Friendly staff. I would have no problems recommending this plumbing business.

strangely disappeared after paid deposit.  fraud ?

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