Best Businesses in New York, NY

Our kitchen pipes froze during the recent extreme cold. We called numerous plumbers and he was one of the only ones to return our call and actually come out over the holiday weekend. Mike took his time to assess our issue checking how we were insulated in both the interior and exterior of the problem area by our kitchen sink. He was honest and reasonable. He could have easily installed the pipe warmer we originally thought needed. We would not have questioned it but told us based on the insulation, it was not required. We will not hesitate to call him in the future for our plumbing needs. Thanks Mike!!

Excellent service. I called him and explained the issue. He was so courteous and helpful. He was able to fix the issue and he is the only plumber I will call. I love the service.

Don't call anyone else! Rich is honest, professional, skilled and up front about pricing.  We had our sewer line backup and was cleared about every two years by one of the $49 each way sewer cleaning. So $100 each time, over 8 years. After a major backup following a party, Rich came and cleared the line until he hit a spot that they couldnt pass. He ran the included camera line through and found a hole in our sewer line near the street and a blockage after. Apparently for years and years, no waste was actually getting into the main sewer line but was going down the hole into the ground! Every so often roots or dirt would catch toilet paper and thats why we backed up every year or two! I wish we had known about him before! It was so awesome seeing the video, and he gives you a copy of it and pictures! He recommended we call the town since the hole was near their sewer line, they referred us to the suffolk county sewers who sent a truck and cleared the blockage with a water jet. Our sewer line still has a hole but since it now feeds into the main sewers we don't have to do anything yet. Cost $190 exactly as quoted. Highly recommend Rich and American Sewer & Drain!

Ciro was super responsive to my initial inquiry to replace a wired doorbell and chime box and scheduled a mutually convenient time right away. He brought both a wired and wireless option so he could get the job done regardless of wiring conditions. He was efficient, organized, pleasant to speak with, and fairly priced. I'll definitely call him again for other home maintenance projects.

They arrived early and went through several steps to solve our problem. Had the necessary tools to deal with an odd situation. Explained and showed issue on camera during the process.

I had a very good experience with NYC. I had a list of things I needed done, and their estimate was about half what the other company I called gave.
They arrived on time and worked efficiently.
They forgot to include one of the problems in my estimate and ultimately did not do it (the most minor of the issues, and frankly one that I didn't need anyway)

They came the same day very nice and of course took care of my drain problem in 30 mins ! Would definitely call them again when I need a plumber .

This company is the best.  I needed a sump pump installed and Steve Morris and his crew came in and evaluated the situation, installed and tested the sump pump and it works like a charm.   Punctual, experienced, excellent workmanship and ethically fair.  They are not robber barrens like some of these plumbing companies.  Steve Morris, the boss has a quiet demeanor, very pleasant attitude, knowledgeable and understanding of all types of plumbing situations.

We had a huge sewer line blockage which almost flooded our basement; Mike came and found the issue and got started right away. He was so fast and efficient, by the time I came to see if everything was ok he was already done. He has great communication and extremely fair prices. He also explained to me what was wrong and power washed the front yard. Truly great service!

They've come 5 times for us. The first 3 visits were to fix the same leaky pipe. It should have been a no-brainer but the plumber (the same guy all three times) kept doing non-fixes and only found the actual source of the leak on the third try. We complained to the management and they didn't charge us the per visit charge the third time.

We tried them again for a different job and the same plumber once again billed us for a non-fix. We had them come out the 5th time to correctly assess the problem. This time we got a different plumber and -- eureka! -- he found the broken drain pipe that the clueless guy missed. They were going to bill me for this visit (which only resulted in a diagnosis, not a fix) but waived that fee when I complained.

To their credit, management responded to my complaints. If I use them in the future, it will be only if I can make sure not to get the incompetent guy.

Outstanding!
Saturday morning with clogged kitchen sinks. Tri-Star gave me an estimated arrival time and kept me advised. The plumber was professional and courteous. And, the final price was 1/2 of Roto-Rooter's quote.  Ken P.

Excellent work. Plumber was communicative and exceedingly professional. Had a mask on the entire time. Immediately contracted them to repair a few other minor issues.

5 star.  No I didn't hire the company ...but why the 5 star...because Jay, the owner was honest to tell me that there is nothing wrong with my pipe. He said that the water is coming from other source and he was damn right.

Note:  J is very professional, he responds quickly and on time.  Consult is free and he even came after work time.   I found him through Yelp.

That means he saved me hundreds or maybe thousand.

Thanks J for your honesty.  My ceiling is now leak free.

Funny story. Discovered a pinhole in a line coming out of the dirt in a wall behind the tub. Asked a friend for a recommendation. After giving me the name and reading some great reviews on Yelp I called.  Was told that Bob, the owner would be there (on a Saturday) in 2 hours. Bob and his son arrived right on time, saw the problem, gave me a price and got to work.  This was not an easy fix as the leak was in a bent pipe very near the ground with very little access.  They worked on it for over 3 hours and finally fixed it. Bob couldn't have been nicer, courteous, and neater.  He also stuck to his original estimate even though the repair took much longer than he thought.

The funny part. When I went to pay him I started to write the check to the business I had looked up in Yelp and it turned out that I clicked on a link to Plumbwell Services by accident. Sometimes you just get lucky!

strangely disappeared after paid deposit.  fraud ?

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