Best Businesses in New York, NY

Michael did nothing short of save us last night. It was late and our basement bathroom suddenly had horrible sewage backup. We called several plumbers in the area. Not only did Michael respond but he was the only one who came out (even though all the other plumbers claimed to be 24/7 emergency services), he was very approachable, kind, and he didn't leave until the job was done. Afterwards, he gave us some tips and instructions for maintenance. His price was also very reasonable. We highly recommend him and are happy to have him as our permanent plumber. Thank you, Michael!

While booking the appointment could have been smoother, John Sr. and Jr. really knew their stuff! They found a good heatless alternative to sweating a fitting in an insulated wall and had my leaky valve replaced in about an hour despite working in a very tough location. They also managed to do this without damaging any of the tile, which will make patching the access hole much simpler.

I know enough about plumbing to evaluate their work, and it's top-notch.

The owner, Richard, is as nice and as dependable as you could possible wish for when needing a service such as this.

Recently, my wife and I experienced one of the worst ways to wake up in the morning. With a stuffed up toilet. A mess all over the bathroom, with a nasty clean-up ahead. We called American Sewer, and right away you knew they were pros... asking questions that would determine if this was a problem with the toilet... or the sewer. They were correct in it being a sewer issue.

Problem was, they were booked (this was a Friday, and we were expecting weekend guests... ugh!). But Richard called back when he found he had extra time and was here by midday. Any homeowner in the same situation would be as happy as we were to see him!

Very quickly, he found and fixed the problem. He was quick and clean. The service was at a very reasonable price.

As I told him as he left... I hope I don't have to see you again soon! If you have a sewer or drain problem.. make this your first call!

Ciro was super responsive to my initial inquiry to replace a wired doorbell and chime box and scheduled a mutually convenient time right away. He brought both a wired and wireless option so he could get the job done regardless of wiring conditions. He was efficient, organized, pleasant to speak with, and fairly priced. I'll definitely call him again for other home maintenance projects.

My main line drain was clogged. Called Zoom. Two young men arrived about a hour late. They attempted to clear my clog. Unsuccessfully. I told them they were in the wrong location.  He informed me his experience led him to believe he was correct.  It was not. After trying for about a hour. They gave up. And I was charged over 500.00 for absolutely zero results. I called the company and spoke to the owner. He said he would get back to me. I never heard from him again. The technicians informed me my pipes were collapsed. And the next step would be to excavate.  Without any other type of inspection. Nothing could be further from the truth. There was absolutely nothing wrong with my pipes besides a clog. I ended up clearing it myself.  My drain is working fantastic now. Don't waste your time. Call Roto Rooter or a local plumber. Do not waste your time or money with Zoom drain. Complete scam.  I've learned a expensive lesson. These calls should call themselves Zoom Cash. Because that's all they did. Zoom with my cash and left me still with a clogged drain. Horrible service.

I cannot praise this team enough. When the water heater at my mom and dad's house failed, they provided me with a prompt easy-to-read quote for the entire job (no hidden costs) which was quite competitive. They showed up on time with all necessary materials in hand, were courteous and efficient, and even hauled away the old water heater. The new heater was thoroughly tested before they left and has worked flawlessly since installation. From now on, NYC Faucet and Shower Repair will be the go-to service  for all my plumbing needs in the NYC area.

Had a leaked toilet, called Sunday night and they were here right on time Monday morning! Fast, reliable! My only complaint is changing the wax seal was $319-$175 was to come out. My stomach ached writing the check when I know the wax seal was $20.

Two separate issues threatened to leave our condominium without heat through this cold snap. These guys were professional and did a great job, but much more than that, they worked tirelessly to find a required part and made the extra effort to ensure we had it fitted, same day.

There is no question who will be calling next time we need plumbing repairs.

Mike did a fantastic job re-routing some pipes, adding a washing machine drain and installing a slop sink. Highly recommend him for great work and honest pricing!

DO NOT USE!
I called the company to let them know that my pipe is frozen and there is access to the pipe from the outside... The person on the phone said that they specialize in frozen pipes... When the plumber showed up, he confirmed that the pipe is in fact frozen and he can see the pipe, however he just left saying that it's too cold for him to do the work... it is winter and the pipe is frozen... what did he expect??? Find another company with employees who are willing to work for their money...

My landlord uses this company. My antique apartment with old-fashioned tub and toilet is not easy. The plumbers know their stuff and are always a pleasure to deal with.  Highly recommended.

The team is very fair, quick and detail oriented. We have used them numerous times over the past three years or so for help in our apartment and apartment building.

Contact JV Mech after reading their review.  We were in great need of a good no excellent plumber that was NOT gonna rip us off. Having had so so many bad experiences.   Jay contacted us immediately tenant had no heat or water.  He responded the very next afternoon fixed the problem and charged us such a reasonable amount we were honestly left speechless and extremely grateful. Thank you so very much.

I am not one to write reviews but I had to. I was recommended to Plumbwell by a friend. Bob and the entire team at Plumbwell were fantastic to deal with. They were very professional, extremely accommodating, clean and completed the job in a timely manner. I could not be any happier with the results. I would not hesitate to use them again and highly recommend their services!

strangely disappeared after paid deposit.  fraud ?

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