Best Businesses in New York, NY

If Marvel had a plumber super hero, Michael would be that one!  The vent pipe on my 2 story roof was missing a cap and rain water would drip inside the pipe.  Without hesitation, Michael was able to climb the roof and install a cap on the vent pipe.  Great to have a local plumber you can depend on, thanks Mike!

Called John in the morning with a toilet that wasn't flushing correctly in our new condo -- slow flushing, stuck flapper, plunging didn't help, etc. He explained that he was on a big job and asked if it wasn't an emergency, could he call me back later that afternoon and we'd set something up. I agreed, since we had other toilets we could use. As promised, he called me back just when he said he would, and he and his son showed up 10 minutes later. They immediately identified the problems, replaced the flapper, cleaned all the rim holes and stuff, and even recommended the correct toilet paper to use for a low-flow toilet. The toilet flushes like new. While they were here I found a note on my door from the downstairs neighbor that she had some water leaking into a light fixture from my condo (turns out it was from the same toilet overflowing the day before). Just to ease my mind (and give me something helpful to tell the neighbor) John went around to every sink and water line in the condo with me to make sure nothing was leaking, and offered some suggestions on things to keep an eye on as possible sources of leaks, things to do to make things like the washer drain hose safer against leaks, etc. All in all, they were prompt, professional, helpful, and friendly. And the best part was the cost -- they charged me less for the entire job than I had expected just to get them to show up. Hopefully I won't need a plumber very often :-), but when I do, John and his son are the ones I'm going to call.

We have had sewer/main line blockage issues since moving into our home two years ago,so unfortunately we have experience with several companies.  Richard, the owner/operator of American Sewer and Drain was highly knowledgeable and thorough.  He arrived on time to assess our,problem.  We needed some preliminary work done to access a main trap, so he returned several days later.  Communication for all appointments was excellent.  Richard relieved our blockage and using a camera, showed us some scaling within old metal pipes.  I was impressed because he offered two options- a hydro jet to clear this , or replacing the pipe with PVC.  If we replace the pipe, he would lose the job, and we appreciated his honest assessment.  He told us he has been in this line of work for 30+ years, and his expertise shows.  Finally, his prices were more than fair and very reasonable for the work and time he spent here.  Believe the positive reviews- I highly recommend as well!

My tenants bathtub was clogged.  I called handyman guy and Ciro gave me an estimate over the phone.  He came to fix the problem.  Bathtub was unclogged!!!  Very reliable. Stuck to the price that was quoted over the phone. He also helped me with my sink too for a very minimal charge.  I will use him again for any other handyman work that I made need.

These guys were great! I was having flooding in my basement - a plumber came out and looked and snaked it but it didn't solve the issue - i had flooding after the next rain due to sewer backflow.  These guys cam out and did a heavy duty flushing out/ clearing of the main line clog.  The flooding immediately receded and no problems after that.

I cannot praise this team enough. When the water heater at my mom and dad's house failed, they provided me with a prompt easy-to-read quote for the entire job (no hidden costs) which was quite competitive. They showed up on time with all necessary materials in hand, were courteous and efficient, and even hauled away the old water heater. The new heater was thoroughly tested before they left and has worked flawlessly since installation. From now on, NYC Faucet and Shower Repair will be the go-to service  for all my plumbing needs in the NYC area.

Awesome service and great availability.

I discovered galvanized pipes mid-construction, Dennis and his team came out, gave me a quote same day and got the job done!

Huge sewer back up happened in my home! I called Progressive and within the hour they showed up to help! They found the problem to be a faulty check valve and the backup a result of DEP's negligence. After they helped to keep the sewage water at bay, they installed a new check valve and a pump and helped clean up the mess! Simply the best!

Discovered that I had a leak under my kitchen sink and at first I thought I might be able to fix it myself and so I tried to just tighten the pipe... well as soon as I turned it the pipe snapped off!!!

Immediately I began looking for a plumber on yelp. Mike responded right away with a quote and came out the next morning and repaired the broken pipe all for the price he had quoted me which included labor and parts. He was very responsive throughout the process calling and texting to let me know when he was on his way. I will definitely be using him again if I have any issues that I need to address.

Aladdin Plumbing provided great customer service, showed up precisely on time, and had my bathroom back in working order within two hours of when they arrived (time which included taking measurements, making a trip to the supply store, and completing installation). I didn't do enough research regarding prices ahead of time (didn't *have* time to!) to know how comparable theirs are to the competition's. However, I was pleased enough with the service to (barely) bat an eye when I handed over my beloved credit card. That's got to count for something!

Tri-Star?  Better to Try Harder.  What do you get for a $250/hr professional?   Excuses & more excuses.  

It's bad business to have a 7 day COI turnaround because they couldn't copy the sample I sent.   Their EXCUSE, was that they don't offer COIs?!  Every NYC trade pro does, so that's lame.  They should have paid me for all the extra work and time I had to do just to get them to do it right.  

It's also bad business to wait around all day to have them cancel in the final hour.  Their EXCUSE, that they're an emergency business & schedules are subject to change.  I hope you will never need them for an emergency.  Am i paying for the responsibility to be understanding and accommodating them?

There were almost too many unnecessary mistakes that cost me more time & money, when all I required was a certified plumber to hook up a new stove!

I am tired of businesses that make like they are doing us a favor while overcharging.  A good business would take accountability & offer a small compensation or concession.  Their worst EXCUSE is why they didn't offer either.  They said Your job wasn't big enough.

You can belittle us, but consumers have a big voice today, and there are plenty of other plumbers out there to chose from.   As another professional in the business, I can not in good conscience make any recommendation or refer to use this company.

I had a multitude of remaining issues lingering in our apartment, from a leaking sink to a weak toilet valve to 2 dead electrical sockets.  I was on the lookout for someone who could tackle a wide range of issues and am glad I found Ricardo.  He came in, assessed each issue, and fixed each one.  He took his time to make sure that everything was fixed as needed.  The electrical work proved tricky, but he stayed as long as needed till everything was just working, even when it involved having to rewire outlets and other work that wasn't anticipated to fix the issue.

Highly, highly recommended for repairs, especially if you have a multitude of them that require different specialties like plumbing, electricity, etc. and you want a single contractor to tackle them all!

The heat in our building stopped working for some reason. Jay came round on a snowy Friday night and returned promptly on the Saturday morning with a colleague to fix it. Great, friendly service.

Late review but these guys are great. Had a gas leak and my gas was turned off by PSEG.  Andrew and team did an excellent job with the repairs including the paperwork to ensure expedited process. Highly recommended. Would recommend to others.

strangely disappeared after paid deposit.  fraud ?

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