Best Businesses in Indianapolis, IN

Steve was great on the phone with providing a quick quote and one that was the best value quote we could find. With ours being an urgent issue he booked us in for the following day and his son came to fit the water heater. He wore a mask at all times however he didn't introduce himself so he caught my wife off guard slightly, but he was pleasant, continuously washed his hands and they did a fantastic job, hauled away the old heater, and we have a great 1 year warranty covered by Steve of any issues arise. We will definitely use Steve again.

Steve really bailed us out.  We ended up having a DIY nightmare and he totally bailed us out.  Contacted him at 1 today and he was out before 3.  He finished the job by 5:30.  What amazing service Steve gave us.  The service was very well priced.  He is already on my speed dial!

Mike R. came out and explained all of the options available for water softener and reverse osmosis systems.  He was courteous, very thorough and knowledgeable.  We plan to go forward with the systems we chose.  Thanks Mike!

I had this company come to my home today for an estimate. Their communication and punctuality were top notch and if it hadn't been for their dishonest plumber I probably would've used this company in the future (though not for this particular job because their quote was $800 more than the plumber who came out the day before). I had a leak in my water meter pit so the plumber drained all the water to assess it. It was clear where the leak was coming from and I told him that the water company had been unable to tighten it so they said it needed to be replaced. It was a drip drop of water when he came, similar to a leaky faucet, but by the time he left that drip was now a constant stream of water. He explained to me that the meter and valve were very corroded and he would need to replace it all. Okay, that's certainly understandable! He told me the cost would be $1317 and asked if I'd like to proceed. I told him that was not in my budget but thanks anyway. Well for whatever reason he goes back into the pit and starts over tightening the screw/bolt until BAM, what do you know, that drip has turned into water shooting all over the place because he stripped the bolt! He then stands up and says we have financing options available. I can't believe for one minute that a plumber didn't have the common sense to not fumble with an already leaking, already corroded bolt. Hmm, seems to me like someone wanted to force my hand to go forward with the work. Well I still declined but was in total disbelief at what he had so obviously done to sabotage me. He then spoke with a manager and offered to do the job for $998 if I did the work today. I still said no, at this point my mind was made up to NEVER use this company. He offered to shut the water off completely to stop the leak until I could get it fixed and suggested I simply turn it on when I needed it then off again. If he knew I'd have to do that, explain to me why he tightened the lid on the pit to where I could not get into it without a tool? So now I'm in the house all day with my children and no way to turn my water back on until my husband gets off. In closing, the plumber sent to my house today has me writing this review to suggest no one uses this company.  Update: I had another plumber out today who confirmed that someone stripped the bolt. I'm very upset that I ever called this company because that stripped bolt now means my previous quote has increased.

Called me within 60 seconds of requesting a quote.
Showed up within 2 hours, on time.
Respectful, knowledgable plumber.
Explained issue thoroughly and fixed fast.
Price was fair.

What more could you want?

Showed up on time, began working immediately & had replacement parts on truck to use when needed

Over the last few months, my furnace has become an ongoing saga. While it's only 5-6 years old, the simple truth is it's had more than a few issues. While I believed that I had the issues resolved when the blower motor was replaced a couple months ago, I continued to have issues with a fan that simply wouldn't turn off and was massively driving up my utility bills.

I replaced the thermostat with the help of the company that replaced the blower motor, though their opinion was that a control board was likely needed. Since they'd generously offered to install the thermostat for a relatively slight fee, it was agreed that we'd see if the thermostat might help the issue.

Of course, it didn't.

I had the feeling that I needed a second opinion. I don't know why, but I just kind of felt like something was being missed. I had a friend whose ordinary heating person agreed to come look at it, but he never followed through.

So, finally, on a sick day I opted to jump on Yelp and look at some reviews. Early in the morning on a Friday, I contacted a couple companies that offer the get an estimate option. While Chapman's listing didn't offer a fast response, I added them to the list and, in fact, they were the first to respond and it was within minutes.

Due to the complexities of my explanation, they recommended I call in and talk to their scheduling person. I did. I actually talked to two people - both super friendly and helpful. The diagnostic fee was explained up front, at $98, and it was explained that even though I was pretty sure I knew the issue that this was standard to ensure nothing was missed.

While the fee struck me a bit high, I will also note I'd foolishly tossed their discount/coupon that they regularly include in neighborhood mailings. So, that was on me.

I also really just wanted a fresh set of eyes on the furnace and they offered to come by that afternoon between 1-5pm.

At around 2pm, the technician showed up. He was friendly and professional. He took some time to look, weighed what I had said and then found the real problem that, in the end, saved me quite a bit of money. It was a matter of one wire being placed in the wrong location.

That simple. Once that wire was moved? No fan issues or anything. Perfection. No control board was needed.

I learned that Chapman regularly deals with Bryant systems, the same brand as mine, and I also liked that this tech took the time to actually explain things in understandable detail. He called his service manager to make sure charging only the diagnostic fee was fine, but it was clear the intent was to say You don't need a new part. This fixes it.

I was impressed with their timeliness, their honesty, and the fact that after a couple months of being advised in a different direction that the tech truly did some diagnostics and found the issue by thinking outside the box. I liked that he considered my feedback, but trusted his own expertise and, in the end, saved me cash.

Located on the Westside, Chapman works all around Central Indiana and I won't hesitate to return to them for business as my Central Air system will likely be the next thing to need service/replaced.

First time we used Big Frog Plumbing based on a recommendation and we were not disappointed. Scott arrived on time and was very pleasant. He came up with a solution that eliminated the need to cut into our drywall.  Impressive! We will definitely use them again and recommend them to others.

Mike's is fantastic! He's done a number of things at our place, from spa repairs to fixing some faucets and locks. He's a great communicator, timely, and charges a fair price. Highest recommendation.

Had gas leak in house
Gas company shut it off
Bob the plumber came over
He said he could not fit in our attic opening
A couple of times he said he might bail out of the repair
He put on 2 new gas shut offs
I should of have had him bail when I found out he had no equipment to pressurize gas pipes to be able to check pipes for leaks with soapy water on joints of pipes
I guess that doesnt matter if you are too big to go into attic where most of the pipes are
Charged me $854.22 to put on the 2 valves
Charged me $564..06 for house leak search. The only pipes he searched where the 2 on the furnace room
Replacing the 2 valves should have cost about $400
Overcharged me by $1000
He told us the pipes were fixed
Gas company came out to test or pipes
They still leaked
I called Bob and he argued with the gas employee on my speaker phone
His web site says he will tell you in advance what the charge will be
We didn't know until he was so called done
Learn by my $1000 rip off to stay away from from bob

Paul and the team at Carter's saved the day. After many awful experiences with companies no showing appointments, giving inaccurate troubleshooting, and generally fear mongering about our lack of water, we could tell immediately that Paul was the real deal. He showed up and did a little trouble shooting, but after years of experience was able to conclude that the well pump itself was the issue. Not a cheap fix, but we decided to move forward and replace. Even when they hit a wall because our old pump turned out to be stuck, Paul knew what we should do and who to call, and worked with the second party company to prioritize our job. Although we ran over into a second day, they showed up early the next morning, got to work, and came up with a solution that did NOT involve drilling a new well when our old pump broke off during pulling. We have water!!! Thank you Paul and team for doing the job right and being transparent along the way. We will be calling Carter's for any future plumbing needs!!

After our annual service call, once again Larry sent a reliable, friendly and knowledgeable professional who serviced our AC. We SO appreciate a trusted business partner caring for our home.

Great service!  Even helped me find a coupon!!  I will definitely use Plumbing Paramedics for all of my plumbing needs

Small company, reasonable and polite. I would recommend Maxwell and sons. Had Mike complete a bunch of inspection items.

I searched for someone to grind out corrugated drainage pipes at my mom's house in Noblesville. Weilhammer no longer does that grinding, but M made a recommendation. Weilhammer's top tip was him suggesting how to KEEP the pipes clear of roots. AND he said likely tree roots had gotten in the drainage holes (and that's what likely happened).

They were spectacular suggestions. M, you are the best!

I've never had a better experience than with John, Will, and the whole crew!!  They stayed late to finish a two day job on a Friday. So cool. We are the kings of hot water. Or better yet, the ladies in the house say we are the queens of hot water. Get the tankless and recirculating pump. You won't regret it.

Great service every time they come to service our furnace and AC!

I am very pleased with the full furnace and A/C installation that I had completed on my home today by Summers Plumbing Heating & Cooling out of Brownsburg. The ancient furnace, which came with the home my wife I just purchased, was putting out anemic heat and eventually had a seizing blower motor. Summers quickly responded by sending out an install crew first thing the next morning. Jaritt, Mike, and Jonathan were very courteous, efficient, and went above and beyond to ensure everything was working perfectly. Thank you Summers PHC for all of your help! It is great to finally have good heat in the house.

Rental home and tenant called with drainage issues. A big plus that they were able to have someone there on Saturday. Spent about 4 hours trying to snake the line and run the camera through. First guy didn't have adequate equipment so waited until guy came from Indianapolis with a better camera. They weren't able to solve the problem with that and suggested that the main drain from the exit of the house to the city connect be replaced. Couldn't schedule that until Tuesday, 3 days later. It's a 60 year old house with clay main that was cracked and had roots. They replaced 10 section from the exit of the house. That $4150 didn't solve the problem. Left the yard a muddy mess. I was left with probably several hours of yard work to clean up. Plywood would have solved much of this problem. Next step was to tear out the concrete slab in the bathroom and replace the pipes. That was another $3250. Interestingly enough, the pipes they removed didn't have a clog. The clog was apparently between the bathroom and the exterior wall of the house, about 15' between the two new sections. So, 7 days and $7400 later, water is flowing.

I have no doubt that I got hosed on this, but ultimately, they did resolve the issue. Guys were nice and super kudos to Sam, the guy that finished the job. If not for Sam, it would have been 1 star. 5 stars for Sam.

Next time, I'll certainly get another quote, but with having to ask tenant to find someplace to stay for a few days, I was too far in to the process to change course.

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