Best Businesses in Indianapolis, IN

Excellent response time and willingness to work with me!  I reached out to Steve one morning when our hot water tank started leaking.  He was able to send his son out within a couple of hours to make sure the leak was delt with asap.  A short term fix was done to prevent any further damage and they were able to come back the next day to replace the hot water heater.   I am very grateful for their professionalism and ability to work quickly and willingness to help on such short notice.   I would recommend Steve Morin Plumbing Services for any of your plumbing needs!!!!!

Winter's Plumbing was such an interesting mix of great and not-so-great.  I've contacted them twice; they are routinely more quickly available than most other plumbers, which is great as plumbing is always urgent.  The first time, another plumber was available same day (unusual). The second time in need, Winters was available the following morning, which was excellent.  It even made me look past Winters' $239 price for clearing a bathroom sink clog: perhaps it was that high because the work would be on a Saturday.  And when I called back and mentioned that I had Covid but would stay out of circulation, it didn't phase Winters.  Amazing. They promised arrival 9 AM, called at 8 AM to tell us they'd be there promptly at 9:00, and they were. Superb.  Wore booties, checked everything out, and went to work. UNFORTUNATELY: they couldn't clear the clog.  (Yes, we have an old house but I don't believe we've ever had a plumber who couldn't clear the line.
Can't say they didn't try:  Vacuum hose: no. Small snake: no.  Large snake: oops, too large  Small Snake: machine locked up, started smoking. 1+ hour and a few calls to HQ, no success.  Leaving our front door open multiple times wasn't good (very active cats).  A request that I pay  1/2 now and  1/2 when they fixed it on Tuesday: I had to firmly pass.  An explanation of what they would do on Tuesday: didn't give me confidence.  Final outcome: I proposed paying their entire service charge (a much lower-than-market $39, nice) and letting them spend Tuesday on other customers: accepted.  Again, a real mix of very good and not very good, from very nice people.

We can't say enough about our experience! We had a water softener leak and Matt came out immediately, prioritized our job, helped us with the warranty work and was in and out super quick. Even cleaned up after! It's hard to impress me with customer service these days, but Matt and Coopers water conditioning are 5 stars in my book. Thank you, and great job!

Justin came out and fixed my leaky faucet under warranty. I am happy with the service and plan to use them again.

Really nice young man, Andrew Miller that did the work, I would give him 5 stars.  I thought the price was a bit high but it was the weekend and considered an emergency call.  The scheduler was very polite and helpful.  Overall a pretty good experience.

Came out to check out a toilet I thought I had a problem with.  It was fine.  Offered to look at another issue with a faucet since he was already there.  Great service.

I hired them in Jan 2016 to fix broke furnace.  This cost over $450.  Broke again beginning of Sept.  (only worked about 6 weeks after repair) I went online to set up a repair service.  Online I was given the option of when I would like a call -morning -afternoon- or evening. I chose eve because I was at work.  As soon as I sent request they called me 9am...scheduled them to come out next day between 2-5.  I was at work and had to have someone go to my house to be there.  of course they showed up over an hour early told me my scheduled apt was 1-4.. .  Fixed again for over $400.  worked 3 days,  broke again.  Called them 3rd time scheduled appointment again 2-5 let them know that I was not happy they showed up early last time.  Again they showed up 1 HOUR before scheduled apt. and tried to convince me that I was wrong with the scheduled time again.... Was given estimate of over $400 I let them know that I have already paid way to much for it not to be fixed and that is when and ONLY them did the guy suggest a new furnace.  My furnace is less than 6 years old and if they could not have fixed it I should have been told on first visit.  I was in to deep and had to try to get it fixed so I scheduled another apt again 2-5 I made a huge deal to the lady on the phone that they keep showing up early and no one is home and that I was VERY unhappy about it.  I made sure that she understood that no one would be there before 2pm!   so they showed up for appointment at noon  2HOURS early  unbelievable ........ paid AGAIN to have it fixed .  It lasted 2 weeks.   I had to max out my CC to give them all my money and this does not help my credit to get a loan to get a new furnace with ANOTHER  comp.  It will be a long cold winter because I made the huge mistake with going with a company that cant even schedule properly and have techs that cant even tell when a furnace cant be fixed until they have made over $1000 off of you. extremely disappointed and cold.

First time we used Big Frog Plumbing based on a recommendation and we were not disappointed. Scott arrived on time and was very pleasant. He came up with a solution that eliminated the need to cut into our drywall.  Impressive! We will definitely use them again and recommend them to others.

Pictures indicated complicated door installation but my simple door installation was unacceptable! Asked if he could recommend someone......not able to recommend any one else. Gets one star because he at least got back with us.

On two occasions I've called Bob for help. On those two occasions he's taken the time for me to explain the issue. Even sent a few pictures of the issue. On those two occasions he's walked me through the fix. A VERY HONEST man! It's not often you find someone willing to help you out even if it costs them a few bucks.

I will call again when a situation arises

This plumbing service came out to my home with a 1 day notice of calling them. I had a water meter pit that needed maintenance. After receiving 4 quotes from other plumbing services, they gave me by far the BEST deal! It was so reasonable that it was unbelievable.

The customer service via phone and in person was awesome. This company was not like the other big name companies. They were very personable and wanted to actually help out instead of having an objective of sucking your pockets dry.

I can't believe that I was not referred to them by anyone locally because they were a godsend. I will from now on use them as my plumbing service with no questions asked.

Everyone from Joedy (whom I spoke with over the phone) to Jason (the guy who came out to do the work) was AWESOME!

Feel free to message me if you have any questions or need a reference.

Two words-First Rate! Had a 15 year old HVAC unit that needed to be replaced. After (5) bids from other Companies, on advice of my Friend, called Howald and met with Tim F. Should have called them first. Tim explained everything in detail and in a way I could understand. He has over 24 years experience and was willing to work with me on price. Their bid was $300 less than all others and he was the only guy that actually listened to me and didn't try to up-sell me or push something I didn't want.

Set up install 2 days later and their Installers (Jason and Chris) actually showed up 20 minutes early. They have been working together for over ten years and one knows what the other needs or is thinking without asking asking. They work in perfect tandem and knocked out the job in less than 5 hours. They displayed a thorough mastery of knowledge on every question I had during the install and left my house cleaner than it was before they showed up. After the install, Jason took 10 minutes to go over energy efficiency best practices, maintenance, etc. He truly cared about his Customer and about making sure that every nut and bolt was tight and everything was perfect.  

If you don't want high pressure sales tactics and an honest Company that delivers on what they say and prides itself on integrity then call Howald.

Couldn't recommend this company more. They were on time, professional, and followed up same day!! They spent 10 hours at my house removing my 30 year old furnaces (yes two separate furnace as I owned a duplex built in 1900) and they were amazing! Honestly have nothing but positive feedback for this company as especially their installers! I always look for ways to provide constructive criticism but I don't have any. This is my first review nor because anything has been missing but because they have been so great!

After ARS tried to screw me with a $2000. Quote for unstoppable my kitchen drain...I called Maxwell Plumbing and got the job done quickly for only $475. WOW!
Maxwell Plumbing is now my go-to Plumbing company!

Update: Considering the owner's response to my review, and reading how another Yelp user had a similar experience with disrespect from the owner, I will offer my suggestions to whomever is reading this to go with BIG FROG PLUMBING. The process to get someone out was simple and online, and everyone I spoke to and worked with were professional, polite, and courteous. They're who I will go with if I have any issues in the future, and it's literally only two minutes away from this awful company.

I've never had a better experience than with John, Will, and the whole crew!!  They stayed late to finish a two day job on a Friday. So cool. We are the kings of hot water. Or better yet, the ladies in the house say we are the queens of hot water. Get the tankless and recirculating pump. You won't regret it.

Ac stopped blowing cold had them come out. $79 dollar service call  they wave the $79 if they do the repair. Replaced a $20 dollar part charged $203. Guy was there for 10 min. In short I should have did a little research and replaced the part my self. They guy that came out was not overly friendly and replaced the part before I even said I was willing to pay for the work. Probably won't use them again.

I would highly recommend Summer's for any plumbing repairs. Jason came to my home when my water heater was in need of replacement. He replaced the unit quickly and efficiently. He was extremely professional and more than willing to answer any and all questions I had. Super nice guy; I would definitely call him again for help!

After receiving my estimate today it is clear to me how they can afford to constantly run television or radio ads. The amount they charge for basic plumbing issues is not within reason and we'll above that of their competitors. Based on my recent experience, I can tell you that the Peterman Brothers are not putting their money into hiring employees with people skills and good customer service. Word of mouth has always been the best form of advertisement, but after seeing many negative reviews similar to mine it is even more clear to me why they are spending so much on commercials. In closing, please do you your own research about hiring this company, but given today's shenanigans I would rather hire the Mario Brothers.

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