Best Businesses in Indianapolis, IN

Steve Morin plumbing put in a water heater for us back in May.  Great service and no mess.  Today I woke up with water in the basement next to the water heater.  I instantly called and they got someone out to us so quickly and helped us figure out the issue (it was NOT the water heater).

Thankfully the informative staff member really helped make my morning suck a little bit less and helped direct us of who we needed to call next seeing that it was a city sewage issue.

Best customer service, so thankful!

Steve has done a couple small jobs and then rough-plumbed a new bathroom for us. I've been impressed with his professionalism, punctuality, diagnostic efforts. He's been willing to take the time to fix some things instead of just replacing them. I'm going to keep him at the top of my list for plumbers.

We are so pleased with our new water softener and reverse osmosis drinking water system Cooper's Water Conditioning installed! They came out quickly, tested our water, and gave us a quote which was less expensive than other companies for the same or similar equipment. They scheduled the install to fit our schedule. Paul the installer called to let us know he was coming exactly when he said he would be at our house. Paul was fast, efficient, and installed both the water softener and reverse osmosis water system perfectly. When he was done he cleaned everything very nicely. He walked us through everything we needed to know before he left. The price was exactly as they quoted. We could not be more pleased with the entire system which was installed! Thank you.

I had chosen Hope based on their up front pricing.  Only to find out they aren't very up front with how they come up with the prices.  They say they use flat rate prices and hide the break down of their costs under one Priceline.  Never specifically telling you how they got to that number.  Prices are hugely inflated.  They will tell you this to your face:  'We aren't the cheapest, but we certainly aren't the most expensive.'  That's word for word what they will tell you if you call them on their prices.  There are far cheaper options out there for the same quality of work.

I contacted multiple companies to fix my sewer cleanout. I needed the job to be completed ASAP, and Seriously 24-7 contacted me immediately. They're able to schedule a visit the same day, and technicians arrived on time. David and Zach did a great job, both very friendly. I'm very happy with their help and job and would definitely call them again. Thank you!

They provide a great service. They were on time and the work quality was above my expectations. Adam from the greatful plumber was Awesome. I'll be calling them from now on.

I went with  Chapman off of a friend's recommendation and am very pleased. The technician that came was very respectful of my property and time. He ensured I knew the cost before doing the work which I appreciated. He explained what needed to be done and made it make sense.

I have used Big Frog Plumbing for two jobs. They where fantastic! Quick and clean. Very affordable. They even told me I didn't need some things to save me money! I highly recommend using them for you next plumbing job!!

Mike's is fantastic! He's done a number of things at our place, from spa repairs to fixing some faucets and locks. He's a great communicator, timely, and charges a fair price. Highest recommendation.

Both times I have had bob out to my house he has always been quick to respond and can got to me either that day or the next. First time it was a on/off valve for my outdoor hose spout that had been leaking in my house fixed it right and haven't had problems since. The second time I had concerns of a bathroom water leak and he instructed me to do three tests to see which involved closing the drains to see if the smell in my bathroom continued. If you want someone to do the job right bob is the guy for you. I understand why he doesn't give you a price when he walks in your door seeing some projects are hard to price.

Didn't fix my issue. I fixed it my self. Save your money. They were to set up our new washer dryer, but didn't remove the bolts that hold the drum to the washer in place. They could of broke our new washer.

Plumber was friendly, professional and prompt. But pricing is what I'd have to call gouging. $321 to replace a leaking toilet shutoff valve. Ouch. And they charge $95 just to show up, so when the plumber quoted me $321, if I had turned it down I would have been stuck paying $95 for nothing. No-win situation.

When making the appointment I explained exactly what was needed, later the plumber told me they had flat pricing. I wish they would've told me that over the phone, instead I had to pay $95 to find out. It was a 10 minute job to install a $10 part, I just have no idea how they justify that pricing.

Called for emergency plumbing service on a Sunday afternoon. Was told I should get a call from a technician by 4pm. I never got a call from anyone. Waited all evening and night, had to call the office 4 times and still no service. So much for emergency response. will never call again

We have used Maxwell Plumbing for several things.  We do not often recommend people but he is good at it all!  Customer service, reliable, cleans up after the job is done.  Knowledgeable!   Gave us options on what to do, very happy with results.  Our daughter bought an older home, he worked with her and got everything upto code and fixed.  Also, did a new bathroom re design for some friends of ours.

GREAT, QUICK and CHEAPER!  I try to provide credit where credit is due and we called several places on short notice.  They quoted substantially less, showed up the same day and did a great job.  I don't want to name names as to the others, but PLEASE check them out even if you're in a hurry - they're good, cost effective and saved me a ton. I will be a return customer.

I had an absolutely horrible experience with Godby. My experience was so bad that I believe the company is either completely mismanaged or is willfully ripping off customers. Savvy consumers should BEWARE OF THIS COMPANY!

On August 3rd, 2013 I contacted Godby Heating, Plumbing, Electrical to repair my AC because it was blowing warm air. The technician arrived and quickly told me that I needed to replace the thermostat. That didn't solve the problem, so Godby sent the tech back to our house. The technician arrived and after some time outside claimed to have fixed it. He presented us with the information about the repair and a bill for $500 AFTER he performed the work. He explained that it needed more coolant and so he refilled 3 lbs of coolant. I specifically asked if there was a leak since 3 lbs is a huge amount. He said it was now working fine and we should be good. I was skeptical, but the unit was indeed blowing cold air so I paid the bill. A day later, AC was again blowing warm air. I called and spoke to the manager Kevin. He admitted that there must be a leak and the technician should have performed a full leak check before installing coolant. Godby sent another technician who easily confirmed the coil leak. This repairman stated that the first technician should have performed a full leak test before filling any coolant and apologized for the mistake. The manager, later called to tell me they will install a new coil for an additional $1,852 that will solve the problem. This new cost includes a leak repair and refilling with 3 more lbs of coolant. I complained that Godby should apply the wasted original coolant cost (~$500) to this new total. Godby should have performed a leak test before refilling with coolant and even then should have presented me with options before actually performing the work. As I pressed for a reasonable deal given my previously incurred and wasted coolant expense, Kevin became rude and unreasonable in his interactions with me. I declined further work with Godby and called a competitor that quoted and performed the new work at a regular cost of $1,290.  (This, of course, includes the coil leak repair plus the cost to refill coolant again.)

To make matters worse, Godby re-billed me for the unnecessary work performed on August 4th even thought I paid this total in August and have the receipt and bank withdrawal proof.

Every company makes mistakes, but how these mistakes are handled is what defines a company. Godby does not care about their customers. Godby represents POOR QUALITY, POOR SERVICE, HIGH COSTS, and DOUBLE BILLING.

Save yourself money and a headache -- AVOID GODBY!!

My parents and I got a flyer from Action Air for their different services. These include Water Heater, Drain Cleaning, Sewer Water Line, and others. We recently encountered a clog with a kitchen sink, and thought to give their service a try.

Scheduled an appointment for them to come and diagnose the issue. Their phone service is a bit weird, they have an operator to take phone calls, and someone will call back. This seems inefficient to me, but different business, different operations. When the plumber went out take a look, their diagnosis was they are unable to run the drain machine, and frozen pipes. They mentioned to me that they might need to replace the pipes and plumbing. They said they will consult with their boss for a quote during business hours.

That's understandable, but I wanted to try someone else. So I called for a second opinion, and was actually referred to a company named Commercial Sewer Cleaning. They said they also had a lot of calls ahead and might not be the same day, but left my number. They actually called back the same day, and was able to come take a look at the clog as well. I told them the diagnosis from Action Air, but they told me that shouldn't be the issue. The current piping might be old, but it does have insulation and is not exposed to the elements. They were later on able to snake the pipe and clear it up.

So Action Air gave me the wrong diagnosis. It seems like they want more work and money to replace the pipes. Which would still not resolve the issue cause there will be no change to the clog further down the pipe. To me, their plumbers do not seem to have the knowledge and experience of how to correctly diagnose problems, and it is unprofessional.

I called at nearly 7:00 pm Friday night of Labor Day weekend
My call was returned in 10 minutes a well spoken helpful service tech named Bryant asked a few good questions.  He said he could be there in 45 minutes
He arrived in 30 minutes
He diagnosed the problem and fixed it
He was professional, capable and friendly
I signed up for their maintenance program and he fixed my ac so I can enjoy Labor Day weekend with AC
I am a fan of this company and Bryant
This will be my company for such needs in the future.

I called a few contractors before I got a hold of Peterman and they did one heckuva job and installed a complete new air conditioner and all new ductwork and a new forced air unit. I dealt with John Spears,  he was outstanding to deal with - absolutely no problems. I thought the price was fair and they did the job three days later and they knocked it out of the park!  I'm super happy with the experience. Thank you John , I greatly appreciate it!

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