Best Businesses in Indianapolis, IN

We had two leaking toilets. I emailed on Monday and got an immediate response. They scheduled for Wednesday, showed up early (!!), were polite, thorough, fairly-priced, and efficient. We will definitely call them again for any plumbing needs.

Winters plumbing responded quickly and professionally with fair and transparent pricing. From the initial phone intake to the completion of the work I was very pleased with the service.

Quick service and great installation!   Very nice and did not try to up-sale for a more expensive unit!

As a landlord and as a homeowner I can not recommend Hope Plumbing enough to anyone, especially with an older home.  From the office staff to the technicians, everyone is beyond professional and so pleasant to work with.  I believe today was my 4th time working with them and they make my life so much less stressful when things go wrong.  You will not be disappointed ever with this company.  Thank you once again!!

The sink in one bathroom was not working properly, so I emailed them yesterday.  I had a return email right away.  Once I provided my phone number, they called and set up an appointment for this morning, which was also confirmed by email.  I received a call 30 minutes before their arrival, and they had my sink fixed (as well as pointing out a couple of other things I might need in the future, complete with an estimate but no pressure) in less than half an hour.  Polite, fast, reliable service.  I will recommend them to anyone who asks!

Timely, courteous, honest and very professional - highly recommend.

Two days to get a mini-split expert to our location, diagnosed a problem repair using guesswork. Quoted $500+ dollars for a warranty repair that covered parts. Time and materials is what is expected, they charge for knowledge, which was more guesswork that diagnosis.

I have used Big Frog Plumbing for two jobs. They where fantastic! Quick and clean. Very affordable. They even told me I didn't need some things to save me money! I highly recommend using them for you next plumbing job!!

Pictures indicated complicated door installation but my simple door installation was unacceptable! Asked if he could recommend someone......not able to recommend any one else. Gets one star because he at least got back with us.

I had an issue with my water softener.  I gave Bob a call and he helped me troubleshoot and resolve the issue.  He's honest and not trying to oversell.  I would highly recommend Bob.  Great guy!

Two plumbers came out to my daughter's house to reseat a toilet, install a water softener with plumbing already in place, and install a new vanity/sink. My daughter called to go over the estimate with me before authorizing the work to be done. When she told me it would be approximately $700, I thought that was reasonable. But then I was told that was only for that day's charges because they had to come back to install the water softener. The total was over $1800!  I asked to speak to one of the plumbers for a breakdown of the estimate. One of the charges was $198 for them to go to the hardware store and pick up a couple parts!  Yes, they wanted to charge almost $200 to pick up some parts!!  When I told them to forget about it and we would find someone else, the plumber frantically tried to talk me into using them and said he'd take off 20%. When I told him that still wouldn't work, he wanted to know what I would be willing to pay. I wouldn't have had them do service for any price with them trying to rip off my young daughter and then play The Price is Right with me over the phone. I was told the service call would be $29 if we didn't get the service done. When I told them we were declining service, they tried to rip us off again by saying it would be $49 for the trip charge. I don't know what is going on, but $1800 for three small plumbing jobs that would take a couple hours is astronomical, and I was shocked that a locally owned and operated company would be double the price of the next estimate I received. And to be charged $200 to go down the street to the hardware store was completely unbelievable. It's the plumber's job to have the necessary parts, and if they don't have the right parts, it's their job to go get them or order them to repair at a later date. I am attaching a picture of the estimate. Maybe someone can explain why the prices are so much higher than the subsequent two estimates I received and why my daughter was going to be charged almost $200 to pick up parts. I am very disappointed in Carter's Plumbing and expected better from a local company.

They refused to give an estimate on the requested work.   I guess it was just too hard....

Couldn't recommend this company more. They were on time, professional, and followed up same day!! They spent 10 hours at my house removing my 30 year old furnaces (yes two separate furnace as I owned a duplex built in 1900) and they were amazing! Honestly have nothing but positive feedback for this company as especially their installers! I always look for ways to provide constructive criticism but I don't have any. This is my first review nor because anything has been missing but because they have been so great!

We called Saturday to make an appointment. We have a clogged drain that we just cannot get clear. They were ready to come Sunday, but both my husband and I work. The person who answered our call mentioned that they had to rip up slab at another site that day. It made sense for us to not squeeze it in when we were all busy. We agreed on Monday at/after 3pm. It's now 7:10p. We tried calling to see if someone was even going to stop over. No one answered, voice mail full. Ok...

I have always found the owner Mark to be very knowledgeable about water heaters. He knows his stuff. Gas water heaters are big on his list. The electric tankless are pretty much impossible except to run a single fixture in a home or business like a sink or lav. Plumbers know that. We get the specs on how much heat rise you can get from a device used to heat water from the cold, cold ground. A tank can heat and simmer the water over a two hour period. A tankless has to instantly heat the cold water into something usable.  For instance, a gas tank may be 38,000 BTU, and a tankless would need 199,000 BTU. That's over five times the amount of gas required to heat the water as quick as needed. Heating by electricity is far less efficient. I have learned so much over the years from Mark. Thanks :)

Good job replacing a faucet.  4 stars because price seemed high to me for a straight forward job, but that might be standard rates.  Quick service and good communications.

My parents and I got a flyer from Action Air for their different services. These include Water Heater, Drain Cleaning, Sewer Water Line, and others. We recently encountered a clog with a kitchen sink, and thought to give their service a try.

Scheduled an appointment for them to come and diagnose the issue. Their phone service is a bit weird, they have an operator to take phone calls, and someone will call back. This seems inefficient to me, but different business, different operations. When the plumber went out take a look, their diagnosis was they are unable to run the drain machine, and frozen pipes. They mentioned to me that they might need to replace the pipes and plumbing. They said they will consult with their boss for a quote during business hours.

That's understandable, but I wanted to try someone else. So I called for a second opinion, and was actually referred to a company named Commercial Sewer Cleaning. They said they also had a lot of calls ahead and might not be the same day, but left my number. They actually called back the same day, and was able to come take a look at the clog as well. I told them the diagnosis from Action Air, but they told me that shouldn't be the issue. The current piping might be old, but it does have insulation and is not exposed to the elements. They were later on able to snake the pipe and clear it up.

So Action Air gave me the wrong diagnosis. It seems like they want more work and money to replace the pipes. Which would still not resolve the issue cause there will be no change to the clog further down the pipe. To me, their plumbers do not seem to have the knowledge and experience of how to correctly diagnose problems, and it is unprofessional.

I forgot one of the first rules of supply and demand. The one that says once you pay for something in advance... like a maintenance agreement... you become the LAST priority for service. Over a 6 week wait just to have routine maintenance. It is clear this company is preying on consumers who initiate these kinds of contracts. Keep control of the situation and don't sign these agreements. Make Summers compete for your business. With service agreements... you lose the ability to force them to compete.

We needed something fixed within our water meter. Citizens Energy even told us how it could be fixed, we just lacked the skill set to fix it. Peterman quoted us $4600.00 and stated this was because they would need to excavate. This was false! We ended up having a relative come down to fix and it cost us a total of $10 for the parts that needed changing. NEVER going to Peterman again. Already $7000.00 in the hole with them over a different repair a few months ago. They probably scammed me then too.

Error: html_entity_decode(): Passing null to parameter #1 ($string) of type string is deprecated
Line: 405
File: tpl-listings.php