Best Businesses in Indianapolis, IN

Our water heater died on Memorial Day (of course) and I desperately put out a plea for help. A friend recommended Steve Morin Plumbing, I dropped him a text, and we were set for the following morning!

Admittedly, we immediately went to Lowes to price out new units and discussed installation with them.  However, we learned that their installation doesn't include all the kits you would  need for a proper install.  This was NOT the case with Steve -- he quoted us a total price and stuck with it from beginning to end -- no hidden costs what so ever.  

His son and an assistant came to the house and were so friendly.  They explained what they were doing and what to expect once the new unit was in.  They even gave me tips on prolonging the life of the new State brand water heater they installed.  Jesse even stuck around to ensure it was warming up before he left and took the time to answer questions.  

I highly recommend Steve Morin and his team for your plumbing needs!

We have had lots of plumbing issues in our older house. Steve and crew have been great at fixing our problems and we will not use anyone else.

We can't say enough about our experience! We had a water softener leak and Matt came out immediately, prioritized our job, helped us with the warranty work and was in and out super quick. Even cleaned up after! It's hard to impress me with customer service these days, but Matt and Coopers water conditioning are 5 stars in my book. Thank you, and great job!

Very professional, friendly and (thankfully) affordable. Also, he cleaned up after himself. That's worth a million to this busy woman. Thanks!

Utter rubbish. They give insanely high quotes to avoid doing any work, then collect the $95 fee for the estimate.  TOTAL SCAM!! Look elsewhere

We had a problem with a faucet that had been installed by the grateful plumber back in February I called on Wednesday and they came out on Thursday morning fixed it free of charge. Great service and care for their customers!

I went with  Chapman off of a friend's recommendation and am very pleased. The technician that came was very respectful of my property and time. He ensured I knew the cost before doing the work which I appreciated. He explained what needed to be done and made it make sense.

First time we used Big Frog Plumbing based on a recommendation and we were not disappointed. Scott arrived on time and was very pleasant. He came up with a solution that eliminated the need to cut into our drywall.  Impressive! We will definitely use them again and recommend them to others.

Pictures indicated complicated door installation but my simple door installation was unacceptable! Asked if he could recommend someone......not able to recommend any one else. Gets one star because he at least got back with us.

I had an issue with my water softener.  I gave Bob a call and he helped me troubleshoot and resolve the issue.  He's honest and not trying to oversell.  I would highly recommend Bob.  Great guy!

Did great work for us on replacing a water heater. Quick, professional, courteous, friendly, and affordable. Highly recommend this local business!

My last two experiences with Howald have been very disappointing. We are on their scheduled maintenance plan and have been a customer for six years. Shortly after their last maintenance visit in the spring we noticed water all over our basement floor. Turns out the condensate drain was blocked, as it obviously wasn't cleaned as part of the scheduled maintenance. They sent a tech out to fix it (can't do the job right but always have time to do the job over) at no charge and we were left to clean up the mess. Today they were supposed to come out again for a maintenance check. They called yesterday to confirm the appointment but DIDN'T SHOW. I called their office and received a call back stating they had a tech out sick and had to reschedule their appointments. Too bad they didn't call me on the number I gave them to reach me, even though the person I spoke to stated their CSR log showed a note with the correct number and it also showed they called a different one. I guess poor service, cutting corners and failure to follow directions is simply becoming the new normal these days...

12/8/22 UPDATE: Howald rescheduled, sent a tech on time, and David did a great job answering my questions and giving our furnace a thorough inspection. I'm hoping my prior experience is the exception rather than the rule.

Had a block in the line from the house to the septic.  Someone was to come out on Saturday.  No one came.  At 5 pm we called and was contacted back and told that someone would come Sunday.  No one came.  No one called.  Unreliable in my book.

After fixing my first issue, I called Mike for help with high water pressure. Mike jr came out, worked his magic and put a pressure value in where the water comes into the house. He was quick, efficient and easy to work with. This family is amazing and I highly recommend Maxwell & Sons for your plumbing needs.

Mark was GREAT to work with. I called after hours, he picked up right away and after explaining the problem with my water heater he was able to get to the problem right away. He even sent me a picture of what the issue was and explained what had to be done to get it fixed.  One of the nicest and most pleasant experiences I have had. He is honest and upfront! I HIGHLY recommend him.

We bought a new home and had some minor plumbing issues to get looked at. Unfortunately for us this plumbing service was what Angie's List recommended.

Was charged 300 dollars for a tightening on the toilet and an incorrectly hooked up fridge. He was here about 1.5 hours, charged for 2, and half of the time was spent wandering back and forth from his car and fixing a mistake he made in hooking up the fridge to the water line. On top of this was extremely unfriendly and lazy- told us to call the manufacturer for a leaky faucet and for a leaky dishwasher. Told us it would cost us another 600 to cut a hole in the floor and run a pipe into a small room to move the washer up from the basement. Generously took off 15 dollars for making a mistake that he tried to convince us didn't matter and was extremely rude about correcting.

Cannot recommend less. Extremely Unsatisfied.

Great service call very thorough and repaired my AC unit quickly. Now my go to HVAC provider.

Okay, I'm dropping summers. I've had them for three years, never payed any attention just blindly trusted them. But and however, my furnace had a yearly checkup, they told me everything looks fine but considering it's age, it probably would be a good idea on replacing it before it goes out and doing it soon as possible because of the pandemic scheduling and prices. I said I'll think about it... They leave and I notice the heater isn't coming on. I called them back telling them it hasn't worked since they inspected it. They come back, take an hour looking at it and tell me they think it's dead, the main board is fried and the only way to know would be to order another board and swap them out but that would cost me nearly $1,000 so I'm probably better off just replacing it and they quoted me new ones.

Well, I ended up paying another company to come out to look it over because I didn't like how convenient it stopped working after they inspected it and tried selling me a new one felt to me. This guy came out for $85 fee and told me within 5min it was just the capacitor and replaced it for $30 while laughing at summers maintenance guys at what they said and did and missed, and like magic it works like a champ again.

Be warned, about summers watch them. I had this feeling before when my AC was inspected and plumbing. Now I know I was right about them. Because this whole new team that came doing the follow up home inspection just made them embarrassingly exposed and looking like con artist.

Our Air Conditioner was over 20 years old.  After doing research on several companies, we decided to go with Peterman.  I met with several employees of them and was impressed with all of them.  They educated me about a replacement system. They explained what I could expect from the company and they lived up to all expectations I had.  They were very responsive. My previous service provider was getting to a point where I could not get a quote from them. I definitely recommend you have Peterman give you a quote.  They probably won't be the cheapest quote.  From my experience, I will continue using them for all my HVAC, plumbing and electrical needs.

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