Best Businesses in Indianapolis, IN

Just had excellent plumbing services from Steve Morin and his son.  Highly recommended!!

Winter's Plumbing was such an interesting mix of great and not-so-great.  I've contacted them twice; they are routinely more quickly available than most other plumbers, which is great as plumbing is always urgent.  The first time, another plumber was available same day (unusual). The second time in need, Winters was available the following morning, which was excellent.  It even made me look past Winters' $239 price for clearing a bathroom sink clog: perhaps it was that high because the work would be on a Saturday.  And when I called back and mentioned that I had Covid but would stay out of circulation, it didn't phase Winters.  Amazing. They promised arrival 9 AM, called at 8 AM to tell us they'd be there promptly at 9:00, and they were. Superb.  Wore booties, checked everything out, and went to work. UNFORTUNATELY: they couldn't clear the clog.  (Yes, we have an old house but I don't believe we've ever had a plumber who couldn't clear the line.
Can't say they didn't try:  Vacuum hose: no. Small snake: no.  Large snake: oops, too large  Small Snake: machine locked up, started smoking. 1+ hour and a few calls to HQ, no success.  Leaving our front door open multiple times wasn't good (very active cats).  A request that I pay  1/2 now and  1/2 when they fixed it on Tuesday: I had to firmly pass.  An explanation of what they would do on Tuesday: didn't give me confidence.  Final outcome: I proposed paying their entire service charge (a much lower-than-market $39, nice) and letting them spend Tuesday on other customers: accepted.  Again, a real mix of very good and not very good, from very nice people.

Installed a new water softener quickly.
No BS. No high pressure sales. Quality work, quality product

Hope Plumbing confirmed arrival to our house between 1pm and 4pm. They knew that our well pump was broken and we didn't have any running water. They called at 3:15pm to tell us they weren't going to make it. Extremely unprofessional!

We paid $89 for a plumbing and drain company to basically say they didn't know. They offered to run their snake for $279, but said probably wouldn't help.  Silly me to assume they would try and solve the problem.  If the pipe was busted shouldn't he give an estimate to fix it?
All that being said, the owner called to check with me about my experience.  He refunded the service charge without me even asking.  That is business practice that is rarely seen these days.  I appreciate him reaching out.

Adam's been to my house twice to fix my piece of junk water heater. His communication, honesty, timeliness, and service has always been excellent. Highly recommend!

I want to say a huge thank you to this wonderful company who recently installed a new a/c unit for me during one of the first hot spells this year. Not only were they reasonable with their pricing, they also were extremely professional! The person who is charge of scheduling and runs the front office was so incredibly understanding and I felt like I was attended to in a very efficient and thoughtful way! I wish I could remember her name, but she was truly incredible.Thank you so much Chapman Heating and Air Conditioning for being a respectable and responsible company.

My experience with this company was very pleasant and professional. I initiated a request for someone to come out online and was called the following weekday. The plumber was extremely courteous and professional.

Mike built us a trash can cabinet  for under our counter. He was on time, reasonably priced, and did great work. It looks like it was part of the original kitchen floor plan. We plan on using him  for several other projects.

Called Bob and he came the same day. He is honest and works quickly. I'll use him again

OVER $400.00 TO RESEAL TOILET!
A toilet in my house had a small leak from the seal on the floor. I called Carter's My Plumber to request an estimate to reseal it. They told me $273.00 over the phone. It seemed a little high, but I made an appointment for the next day. The plumber that arrived was a nice young man, we like him. The only extra parts were for a new shutoff valve on the water intake line next to the toilet (a $5.00 part). Somehow, my bill soared to $411.00!  For that amount of money, I could have purchased a higher end toilet from Home Depot and had them install it. So, I'm very dissatisfied with what I got for my money. The bill should have been $273.00 and maybe another $20.00 for the shutoff valve (including labor).  So, before you call the plumber, think Home Depot or Lowes, get a price on a new toilet including installation. I think you'll be MUCH happier.

Have used them a few times, and they have consistently had experienced, quality technicians come out. My most recent experiences with them were for plumbing issues -- one bathroom and one kitchen issue -- and they came promptly and did a good job, even when one of the situations involved some trouble-shooting. Solid, trustworthy business. Would absolutely recommend them.

Great service. Brandon was very professional and even fixed an issue the other plumbing company didn't fix correctly. I would highly recommend.

Small company, reasonable and polite. I would recommend Maxwell and sons. Had Mike complete a bunch of inspection items.

Worked with the owner, good guy, super nice and helpful with advice on the phone.  Saved me a lot of money.

We bought a new home and had some minor plumbing issues to get looked at. Unfortunately for us this plumbing service was what Angie's List recommended.

Was charged 300 dollars for a tightening on the toilet and an incorrectly hooked up fridge. He was here about 1.5 hours, charged for 2, and half of the time was spent wandering back and forth from his car and fixing a mistake he made in hooking up the fridge to the water line. On top of this was extremely unfriendly and lazy- told us to call the manufacturer for a leaky faucet and for a leaky dishwasher. Told us it would cost us another 600 to cut a hole in the floor and run a pipe into a small room to move the washer up from the basement. Generously took off 15 dollars for making a mistake that he tried to convince us didn't matter and was extremely rude about correcting.

Cannot recommend less. Extremely Unsatisfied.

Had their tech out for just a service call tune up on their promotion.  He said that we needed a contactor and a capacitor.  Quoted 203.00 per part.  Got offended when I said I wanted to look up parts price before purchasing.  I asked if I found the parts if they would install he said no.  I found both parts online and cost me about 60 for both including shipping. He tried to convince me that I needed to buy his parts because if I needed a new unit he would credit me back the cost of the parts.  I asked who I would talk to about cost of a new unit - of course it was him.  So a tech who is also your sales rep means they want the sale more than they want to give you good service.  I was mislead by all the positive reviews.

Okay, I'm dropping summers. I've had them for three years, never payed any attention just blindly trusted them. But and however, my furnace had a yearly checkup, they told me everything looks fine but considering it's age, it probably would be a good idea on replacing it before it goes out and doing it soon as possible because of the pandemic scheduling and prices. I said I'll think about it... They leave and I notice the heater isn't coming on. I called them back telling them it hasn't worked since they inspected it. They come back, take an hour looking at it and tell me they think it's dead, the main board is fried and the only way to know would be to order another board and swap them out but that would cost me nearly $1,000 so I'm probably better off just replacing it and they quoted me new ones.

Well, I ended up paying another company to come out to look it over because I didn't like how convenient it stopped working after they inspected it and tried selling me a new one felt to me. This guy came out for $85 fee and told me within 5min it was just the capacitor and replaced it for $30 while laughing at summers maintenance guys at what they said and did and missed, and like magic it works like a champ again.

Be warned, about summers watch them. I had this feeling before when my AC was inspected and plumbing. Now I know I was right about them. Because this whole new team that came doing the follow up home inspection just made them embarrassingly exposed and looking like con artist.

They totally destroyed the front yard, needlessly.  There are things called planks....or plywood....to reduce the giant tracks left by machinery.  They sent some kid out to do a half ass hack job.  Not impressed at all.  The front yard looks more like a gravel pit.  Sewer line replaced, and after spending $$$$$$$$ to do THAT..... kid tried to sell a $70.00 drain cleaner concoction.  Why would a newly replaced sewer line need cleaned?  The issue was swept under the carpet and was explained away with some nonsense about a soft clog and a collapsed vent pipe !!  Beware of this company.  Especially if you're a senior citizen.  A disgusting and unsavory way to do business.

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