Best Businesses in Indianapolis, IN

Excellent service with good pricing and very friendly staff. Happened to call them when searching for quotes. They had the lowest price and I felt the most comfortable with Steve explaining exactly what they expected to do to replace my water heater. Only one issue: The price difference between paying by check/cash or using card. Since I had no checks available and hadn't been notified to collect some cash, I had to pay the 5% fee for using a credit card. Aside from that, I had a great experience and feel more than comfortable having Jesse in my home to do repairs again. After I go to the ATM, of course.

We have had lots of plumbing issues in our older house. Steve and crew have been great at fixing our problems and we will not use anyone else.

Several months ago my aging Whirlpool WHES33 water softener stopped working.  I performed all the steps prescribed by the owner's manual to remedy the problem, but nothing worked.  At the urging of a friend, I contacted Cooper Water Conditioning for service.  The gentleman I spoke to on the phone there was more than courteous, and after describing the problem to him, he urged me to simply unplug the unit from its electrical power source for an hour or so and then plug it back in.  With that, the unit should automatically reset itself.    It worked!  The owner's manual mentioned nothing about addressing the problem in this manner, and the gentleman I spoke to at Cooper's had no obligation to share this remedy with me without first making a service call.  That gesture alone clearly demonstrated to me that Cooper's is a quality and knowledgeable organization.  The unit has worked normally ever since, but if I encounter another problem or that time arrives when I need to replace the unit, I'll definitely know who to call.

Jack H. from Hope Plumbing. No not really I don't want to reach out to you guys. You can't find me, well just last week someone from Hope called just to see if I need their service. I'm gonna make sure you guys will not auto withdraw from my account again in June for this membership. You guys overpriced. And that technician that I talked about with the low knowledge of the aerator also cracked the main shut off valve when he finally located in the yard. So it was leaking. Thank goodness Citizens replaced that with no charge. Then when he replaced the water meter inside the basement to the house shut off , he either can't figure it out or just that lucky and caused the water meter not to work so it stopped moving ever since he last touched it on Nov 11, 2020. Citizen again came out in Jan to replace a new one at no charge. After Nov. 11 there was another issue. I ended up calling Mr. Plumber and the man was knowledgeable and repair it for less than $300. Your company would probably charge $700+.

We had a emergency situation at the house, backed up drain in the basement with flooding. Seriously 24-7 was the first people we contacted. They were very quick to get to the house, around 90 minutes. Great response time. The technician was very friendly and explained everything that we needed to know.

The situation was taken care of, basement drained nicely and couldn't be more happy with the service we received.

Submitted quote for toilet replacement. Grateful Plumber responded. Need more information please call. I replied, Just a simple toilet replacement, could you provide estimate before the call?

Ungrateful Plumber responded with - Please call ****.

Please for the love of god listen to the customer's simple request or explain your rationale.

Toilet replacement estimated 350-500 buckets! Was that so hard.

Update: Owners real response. A little different from his public lol.

Over the last few months, my furnace has become an ongoing saga. While it's only 5-6 years old, the simple truth is it's had more than a few issues. While I believed that I had the issues resolved when the blower motor was replaced a couple months ago, I continued to have issues with a fan that simply wouldn't turn off and was massively driving up my utility bills.

I replaced the thermostat with the help of the company that replaced the blower motor, though their opinion was that a control board was likely needed. Since they'd generously offered to install the thermostat for a relatively slight fee, it was agreed that we'd see if the thermostat might help the issue.

Of course, it didn't.

I had the feeling that I needed a second opinion. I don't know why, but I just kind of felt like something was being missed. I had a friend whose ordinary heating person agreed to come look at it, but he never followed through.

So, finally, on a sick day I opted to jump on Yelp and look at some reviews. Early in the morning on a Friday, I contacted a couple companies that offer the get an estimate option. While Chapman's listing didn't offer a fast response, I added them to the list and, in fact, they were the first to respond and it was within minutes.

Due to the complexities of my explanation, they recommended I call in and talk to their scheduling person. I did. I actually talked to two people - both super friendly and helpful. The diagnostic fee was explained up front, at $98, and it was explained that even though I was pretty sure I knew the issue that this was standard to ensure nothing was missed.

While the fee struck me a bit high, I will also note I'd foolishly tossed their discount/coupon that they regularly include in neighborhood mailings. So, that was on me.

I also really just wanted a fresh set of eyes on the furnace and they offered to come by that afternoon between 1-5pm.

At around 2pm, the technician showed up. He was friendly and professional. He took some time to look, weighed what I had said and then found the real problem that, in the end, saved me quite a bit of money. It was a matter of one wire being placed in the wrong location.

That simple. Once that wire was moved? No fan issues or anything. Perfection. No control board was needed.

I learned that Chapman regularly deals with Bryant systems, the same brand as mine, and I also liked that this tech took the time to actually explain things in understandable detail. He called his service manager to make sure charging only the diagnostic fee was fine, but it was clear the intent was to say You don't need a new part. This fixes it.

I was impressed with their timeliness, their honesty, and the fact that after a couple months of being advised in a different direction that the tech truly did some diagnostics and found the issue by thinking outside the box. I liked that he considered my feedback, but trusted his own expertise and, in the end, saved me cash.

Located on the Westside, Chapman works all around Central Indiana and I won't hesitate to return to them for business as my Central Air system will likely be the next thing to need service/replaced.

My experience with this company was very pleasant and professional. I initiated a request for someone to come out online and was called the following weekday. The plumber was extremely courteous and professional.

Mike built us a trash can cabinet  for under our counter. He was on time, reasonably priced, and did great work. It looks like it was part of the original kitchen floor plan. We plan on using him  for several other projects.

On time, nice guy, honest, reasonably priced, completed job.  Exactly what I was looking for...

Called Carter's out for a new gas dryer instal and hookup. Very friendly customer service from the first call. The technician called before our appointment and was right on time. Very pleased with Carter's My Plumber.

I would give Howald 6 stars if I could! I signed on for a service contract on my rental last year and I just renewed. In the last year and a half, they've serviced my heating and air, and even installed a sump pump, at a really reasonable price! They also came out recently to investigate a mystery leak in the bathroom and again fixed it at a very reasonable price. I had to make a service call today when my tenants told me the heat was out, and Howald came out same-day, fixed it, and changed the filter and did the maintenance call at the same time. Also everyone who works there is always friendly, which important to me since dealing with house issues is pretty stressful. I love this company!

A chipmunk got into our A/C unit and ate the wiring. No joke. Eric came out, ordered parts, then came out again three days later and basically had to rewire it. Honestly it didn't cost as much as I expected, and he even disposed of the dead chipmunk ;)  They were really good wearing booties to not track dirt and also wearing a mask and keeping distancing for all this COVID-19 mess. Anyway, I thought they did a great job for the money and would call them again for sure.

My wife noticed our sump pumps weren't working. Based on reviews, we called Maxwell and Sons. Mike came over darned near immediately. Replaced two pumps quickly and very reasonably. Great experience. We'll use him again.

These guys were great....they came within an hour of my call, looked at the issue, answered all our questions....did what needed to be done!  

SERVICE WAS GREAT....I so appreciate when artisans come when they say they are coming, do the work needed at a price that is reasonable and fair...Hat's off to Weilhammer Plumbing!

I had an absolutely horrible experience with Godby. My experience was so bad that I believe the company is either completely mismanaged or is willfully ripping off customers. Savvy consumers should BEWARE OF THIS COMPANY!

On August 3rd, 2013 I contacted Godby Heating, Plumbing, Electrical to repair my AC because it was blowing warm air. The technician arrived and quickly told me that I needed to replace the thermostat. That didn't solve the problem, so Godby sent the tech back to our house. The technician arrived and after some time outside claimed to have fixed it. He presented us with the information about the repair and a bill for $500 AFTER he performed the work. He explained that it needed more coolant and so he refilled 3 lbs of coolant. I specifically asked if there was a leak since 3 lbs is a huge amount. He said it was now working fine and we should be good. I was skeptical, but the unit was indeed blowing cold air so I paid the bill. A day later, AC was again blowing warm air. I called and spoke to the manager Kevin. He admitted that there must be a leak and the technician should have performed a full leak check before installing coolant. Godby sent another technician who easily confirmed the coil leak. This repairman stated that the first technician should have performed a full leak test before filling any coolant and apologized for the mistake. The manager, later called to tell me they will install a new coil for an additional $1,852 that will solve the problem. This new cost includes a leak repair and refilling with 3 more lbs of coolant. I complained that Godby should apply the wasted original coolant cost (~$500) to this new total. Godby should have performed a leak test before refilling with coolant and even then should have presented me with options before actually performing the work. As I pressed for a reasonable deal given my previously incurred and wasted coolant expense, Kevin became rude and unreasonable in his interactions with me. I declined further work with Godby and called a competitor that quoted and performed the new work at a regular cost of $1,290.  (This, of course, includes the coil leak repair plus the cost to refill coolant again.)

To make matters worse, Godby re-billed me for the unnecessary work performed on August 4th even thought I paid this total in August and have the receipt and bank withdrawal proof.

Every company makes mistakes, but how these mistakes are handled is what defines a company. Godby does not care about their customers. Godby represents POOR QUALITY, POOR SERVICE, HIGH COSTS, and DOUBLE BILLING.

Save yourself money and a headache -- AVOID GODBY!!

My Lennox AC failed last evening.  We telephoned our service as we were premium members.  The other service was called at 6pm, and the return phone call was made 16 hours later.

In the interim, I telephoned Action Air.  Tim arrived at my house 4.5 hours after I requested service and had my AC repaired and working less than 6 hours after my original telephone call.

Tim is a great service technician who explains everything he is doing in great detail.  I found him to be very thorough in this work, and efficient.

I highly recommend Action Air.  My partner and I will be joining their Service Club Membership where they have 24/7 service and their goal is to return telephone calls within 30 minutes, any time day or night.

Thank you Action Air for employing Service Technicians like Tim.
James

I called at nearly 7:00 pm Friday night of Labor Day weekend
My call was returned in 10 minutes a well spoken helpful service tech named Bryant asked a few good questions.  He said he could be there in 45 minutes
He arrived in 30 minutes
He diagnosed the problem and fixed it
He was professional, capable and friendly
I signed up for their maintenance program and he fixed my ac so I can enjoy Labor Day weekend with AC
I am a fan of this company and Bryant
This will be my company for such needs in the future.

Last month they came out and gave us a quote to replace furnace and heat pump. we had issues with new system running constantly. We had them come out 5 times and always found something not set right. First time they came out the heat strip was not hooked up. the additional times they came out they adjusted blower settings replaced the new thermostat. The system would not reach set temperature. The last time they came the Monday after Thanksgiving and made some more adjustments it has been working okay. Getting ready to call them again as last 2 days it has ran continuously again. Cost little over $12,000.00 and suppose to be energy efficient.     Not saving money like this. They need to get this fixed. I will not be recommending them to anyone. No follow up calls to make sure everything is okay.

Error: html_entity_decode(): Passing null to parameter #1 ($string) of type string is deprecated
Line: 405
File: tpl-listings.php