Best Businesses in Indianapolis, IN

The outdoor faucet at our home was leaking into the kitchen and the basement. We contacted multiple plumbers to get a quote.  Steve Morin, the owner responded to my inquiry very quickly. He answered all of my questions and provided a very reasonable quote ($350 to $450). He explained that the final pricing would be dependent on the repair.
Jesse Morin, arrived on time and was very polite and helpful. He was also very informative and showed me what he needed to do to make the repair. He answered all my questions. I actually learned things about the plumbing in our home of 20 years.
Added bonus: Jesse was actually able to do the repairs at the lower side of the quoted price range. The Morin family is now our new #1 plumber of choice!!!

Mr. Winters was very kind and attentive as I explained our troubles with two different toilets. He offered several options for solving our problems with both and was willing to explain it all again to my husband over the phone.  He was honest, thorough, and conservative with his solutions, never pressuring us into unnecessary purchases. We will definitely call him with all future plumbing repairs and evaluations.

We can't say enough about our experience! We had a water softener leak and Matt came out immediately, prioritized our job, helped us with the warranty work and was in and out super quick. Even cleaned up after! It's hard to impress me with customer service these days, but Matt and Coopers water conditioning are 5 stars in my book. Thank you, and great job!

BEYOND disappointed.  Hope Plumbing obviously doesn't care about its customers.  I'm sitting here for the SECOND time in two months needing to call for their services.  The first time, they didn't show up in the four-hour window and had to come the next day.  Now, they just straight up didn't show again...

Hope Plumbing will waste HOURS of your time with little regard for their customers.

If you're reading this, Hope Plumbing, just know that I've received NO CALL, no indication as to how much longer I should keep waiting, and your phone number (which worked an hour ago) hangs up automatically each time I try to phone you.  Despite being promised that you wouldn't cancel on me, I have no idea where anybody is.  You stood me up.

I understand this is a service industry and there might be jobs that take a long time, resulting in back-ups elsewhere.  But why give me a four-hour window if you are going to go over it by a ton without informing me?  What good is the window to begin with?  I'd have more respect if they cancelled on me at noon.

Save your money and go elsewhere.

I contacted multiple companies to fix my sewer cleanout. I needed the job to be completed ASAP, and Seriously 24-7 contacted me immediately. They're able to schedule a visit the same day, and technicians arrived on time. David and Zach did a great job, both very friendly. I'm very happy with their help and job and would definitely call them again. Thank you!

I reached out to Grateful Plumber through Yelp and was pleasantly surprised to get a message back within minutes. He said I could call to discuss what I needed. I remember being surprised because it was after 5/6, what I would have considered outside normal business hours. I was able to schedule service for my garbage disposal within 4 days. I immediately received a text confirming my appointment and then a text when he was on his way. Thankfully it was nothing major, a tiny spoon had somehow gotten stuck in there. Adam was quick and professional. I wish I had not waited so long to get this taken care of. If I have any more plumbing needs I will definitely contact them again.

Excellent company to work with! We had 3 different companies come out to check our broken air conditioner and provide us with a quote on a new unit, and Chapman surpassed the other companies in every way. They were knowledgeable, professional, and easy to work with. I'd recommend them to anyone!

My experience with this company was very pleasant and professional. I initiated a request for someone to come out online and was called the following weekday. The plumber was extremely courteous and professional.

Mike built us a trash can cabinet  for under our counter. He was on time, reasonably priced, and did great work. It looks like it was part of the original kitchen floor plan. We plan on using him  for several other projects.

Bob got right out on a situation quick. Well I was staying with a buddy of mine for a few days and someone dropped a bomb in the tolite, like got it plugged up, them sausage rolls we ate did the pipes no favors. Got backed up pretty good, clogged up. Gave Bob a shout out and he came eager as a beaver to make that cheddar and get the drain flowing once again.

He didn't stay long, but he dislodged that log stuck in the drain pipe quick.  Him and his team also got skills on a plunger, they have a technique side to side and flush flush and plunge the heck out of it, bust the pipe wide open. Got that bad stuff out of there and down the drain to never never land. Bob thank you sir! you saved the day. These guys do all kinds of plumbing jobs, they glue the plastic pipes together, build mazes you name it, know what they are doing.

We found and called Carter's My Plumber after another company charged us several thousand dollars to replace part of our main drain but it was still clogging up. Carter's sent out Sean, and I can't say enough great things about him! He is the unicorn everyone wants in any kind of tradesman:  Totally reliable, extremely knowledgeable, excellent communicator, punctual, completely honest, fast AND thorough, patient, professional, honest, friendly - basically all the good things. He not only listened, he asked good questions, and encouraged us to ask more. He texted videos of the work he did (scoping the line) right after he was done  so we could decide what to do right then. Sean is a rare breed who clearly takes pride in his work, and IMO sets the example for everyone regardless of what we do. We never once felt like we were being conned into paying for additional unneeded services. I RARELY write reviews for anything, but this guy and the company have more than earned this.

After our annual service call, once again Larry sent a reliable, friendly and knowledgeable professional who serviced our AC. We SO appreciate a trusted business partner caring for our home.

PHP is great, second time I used them. On time, professional, hones, and high quality.

After ARS tried to screw me with a $2000. Quote for unstoppable my kitchen drain...I called Maxwell Plumbing and got the job done quickly for only $475. WOW!
Maxwell Plumbing is now my go-to Plumbing company!

I have always found the owner Mark to be very knowledgeable about water heaters. He knows his stuff. Gas water heaters are big on his list. The electric tankless are pretty much impossible except to run a single fixture in a home or business like a sink or lav. Plumbers know that. We get the specs on how much heat rise you can get from a device used to heat water from the cold, cold ground. A tank can heat and simmer the water over a two hour period. A tankless has to instantly heat the cold water into something usable.  For instance, a gas tank may be 38,000 BTU, and a tankless would need 199,000 BTU. That's over five times the amount of gas required to heat the water as quick as needed. Heating by electricity is far less efficient. I have learned so much over the years from Mark. Thanks :)

We have been a customer of Godby for probably over 10 years. We are on their Club Godby. I'll say they have very good service however,  I called to have them look at a couple of things. There is a $99 service call which is fine. We needed a frost free outside spigot repaired and Gary the technician (who has been here before and is a nice guy) gave me the estimate to replace one outside faucet (spigot) and I was shocked. I expected it to be over $200.? but it was over $400. Labor is over $200 per hour. I told Gary to forget it and paid the $99 call fee. We will be looking for another HVAC and plumbing company. BTW, the 3 stars were for their service. If I had to give a star rating on pricing, it would be a one.

I've used Action Air twice so far and have been pleased with the service. The first time was to check my unit, inquire about a new filter, and update my thermostat. Next call was to change out my filter system to one that is more easily managed and more economical. Both techs that came out communicated well and worked efficiently. Action Air sends out texts prior to the responding tech's visit. The texts includes the name and picture of the tech as well as a short bio. It's like a little meet & greet, if you will. Action Air is local and family owned and I highly recommend for reasonable and efficient service.

I forgot one of the first rules of supply and demand. The one that says once you pay for something in advance... like a maintenance agreement... you become the LAST priority for service. Over a 6 week wait just to have routine maintenance. It is clear this company is preying on consumers who initiate these kinds of contracts. Keep control of the situation and don't sign these agreements. Make Summers compete for your business. With service agreements... you lose the ability to force them to compete.

Peterman offers a 'membership' in which you pay a monthly fee and get certain perks.  This review is written because I told Peterman to cancel my membership in this 'club' and they never did.  When I called to ask about this, I was transferred to a manager who asked me when I made the request. Amazingly, I did remember when: it was four months earlier. He said he would review the call and get back to me. He did. He said he listened to the tape and that I did, in fact, request cancelation. But since I never confirmed this in writing he could not refund my fees.  Did he also need it notarized?

Unrelatedly, one of their plumbers told my tenant that a clog was due to a feminine hygiene product being flushed down the toilet. Common enough. He then told the tenant not to flush used toilet paper down the toilet either!  For God's sake, why would anyone, much less a plumber, recommend that?  Maybe the tenant should save all the used toilet paper for Peterman to come pick up.