Best Businesses in Indianapolis, IN

I had a backup sump pump malfunction and I just want to give kudos to Steve and Jesse for diagnosing the problem and seeing it through to the end. Puts a homeowner at ease knowing they won't have a flooded basement. Steve makes sure the job is done right before signing off on it.

Winters plumbing responded quickly and professionally with fair and transparent pricing. From the initial phone intake to the completion of the work I was very pleased with the service.

Our current system wasn't working and we were expecting a lot of family in for the holiday. Meanwhile our toilets and sinks were turning orange and the water smelled. Cooper's Water Conditioning performed a miracle and got a new and better system installed within a couple of days, before our guests arrived. Thanks to Josh and Brett for doing such a great job installing it all. Paula C

Leon was very good to work with.

He explained what he was doing and why and made certain to clean up behind the work he completed.

Their was a small surprise, that required a bit more work and $$$, but Leon was able to work with me on a fair price for the unexpected added work.

Very pleased with Seriously 24-7! Just needed a drain cleaned and they were prompt with scheduling, then arrived on time. Antoneo was very professional and did a great job.

Very timely, came and did exactly what we needed with no pressure for unnecessary add-ons. Will definitely be using for our future needs!

I have been using Chapman for the last 4 years on my personal homes and several rental properties. They have installed 4 ac units for me in that time. Every time I call they come out same or next day, once on a Saturday they came within 3 hours! Estimates are always clearly presented to me, even with a variety of options. The service techs are always timely, presentable, and polite. I always feel I am getting the best deal and good value. I've used other companies at my place of business due to contracts and would prefer to use Chapman!! Give them a try!

My experience with this company was very pleasant and professional. I initiated a request for someone to come out online and was called the following weekday. The plumber was extremely courteous and professional.

I had Mike out to do some work on a hot tub in a new house.  He was helpful and beyond the work told me where to get parts so I could work on things myself.  That's the mark of a
Contractor that's got enough work they don't care about you doing some of the work to cut costs.

To replace my sump pump, was charged around 800 dollars. It's an effluent pump which I'm to understand is more than a normal pump, but I worry that 800 dollars was asinine to charge for this replacement.

His book, to be fair, quoted it at 740, and he charged the extra 45 for the trip (heh). Maybe effluent pumps do run 600 dollars and then the additional was installation. I just can't imagine that to be the case. I'd be curious to know the cost of the actual pump, I'm sure it's higher quality than you can get at Home Depot or Amazon, but those are my only points of reference.

Regardless, it's working now. That's something.

Called at 3:30 came right away. Quoted over the phone and did not try to sell us on a program.
Friendly clean cut staff.
We had a long running issue with our main line that turned out to be a ATT cable through the line. They took pictures and had us up and running. No need for us to be present for the work to be done.
Hope we never need them again but they are who I'll call.

Have used them a few times, and they have consistently had experienced, quality technicians come out. My most recent experiences with them were for plumbing issues -- one bathroom and one kitchen issue -- and they came promptly and did a good job, even when one of the situations involved some trouble-shooting. Solid, trustworthy business. Would absolutely recommend them.

I will give them two stars because they got our drain running for one day. Emergency after-hours service is $109 even though the website doesn't really indicate that. It is $70 for a service call during business hours and then they refund the money if they need to use their machine which is $250 for an hour. We only got 40 minutes of the machine service and paid the $250.  The technician indicated everything was running fine and we should be good going forward. The next day our same drain was backing up again. They want to start all over and charge another $250 even though we didn't get our full hour of service yesterday... I called a competitor and they're going to come out tomorrow and do our line with the camera inspection for $88, I guess I should have went with that in the first place.

My wife noticed our sump pumps weren't working. Based on reviews, we called Maxwell and Sons. Mike came over darned near immediately. Replaced two pumps quickly and very reasonably. Great experience. We'll use him again.

These guys did a fantastic job with our water heater and water softener installation.  Very knowledgeable and gave sound advice.

I've never had a better experience than with John, Will, and the whole crew!!  They stayed late to finish a two day job on a Friday. So cool. We are the kings of hot water. Or better yet, the ladies in the house say we are the queens of hot water. Get the tankless and recirculating pump. You won't regret it.

This company operates off of a predatory business model. Their prices guage people out of their money with high pressured sales tactics and snarky employees. $370 replacement is insane for a $15 part. And to get the price down you add insult to injury by forcing people into joining a monthly club with little to no benefits. This company and subsequently their employees are acting unethically. Can you imagine if I, as a mental health counselor, had someone come to me suicidal and I spent 30 min with them and charged them $300? That's ridiculous, and I would lose my license. This is no different.

I forgot one of the first rules of supply and demand. The one that says once you pay for something in advance... like a maintenance agreement... you become the LAST priority for service. Over a 6 week wait just to have routine maintenance. It is clear this company is preying on consumers who initiate these kinds of contracts. Keep control of the situation and don't sign these agreements. Make Summers compete for your business. With service agreements... you lose the ability to force them to compete.

I reached out to Peterman's to quote a few jobs but, more importantly, to address a stopped up drain.  Blake came out the morning following my call after a 30ish minute notification before his arrival.  Super nice guy - don't know if it's just his personality or something Peterman instills - and was very competent.

We looked at my concerns and Blake identified a few additional concerns he saw.  Nothing high pressure, just a Keep a lookout there because this was done suboptimally. He wrote up a quote for future work on the jobs, requested an opportunity to get a senior guy out to take a look at a trickier job, and easily explained my options (financing, service memberships, etc). He then cleared the drain extraordinary quickly and for less than I've seen anyone else charge (I've before paid $100 for this pesky drain and have been quoted upwards of $200 -- Peterman's quoted $83 but it drops down to $50 with enrollment in their service plan at $16 per month which then goes to a charity you identify from their list).

The senior plumber, Drew, came by with Blake the following morning. Same courtesy and professionalism as the previous morning. He talked us through the larger job and I had a competitive quote in my inbox (at my request -- they offered to stay to review but I wanted to get to work) within the hour.

Good folks. Competitive prices. Competent answering service (which is a huge plus -- it's not just a service but I think Peterman employees).  I'm a happy fella.

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