Best Businesses in Indianapolis, IN

Jesse came out and fixed my toilets that other plumbing companies wouldn't.

Had the guts replaced last year and the other company told me that I had to replace the entire toilet - Jesse took one look and said oh here is the issue....  Fixed.

I had him come out and replace the guts of the third toilet and he was finished in about 30 minutes and it works great.

Super responsive and knowledgeable. I have recommended to my friends and will absolutely use again.

Mr. Winters was very kind and attentive as I explained our troubles with two different toilets. He offered several options for solving our problems with both and was willing to explain it all again to my husband over the phone.  He was honest, thorough, and conservative with his solutions, never pressuring us into unnecessary purchases. We will definitely call him with all future plumbing repairs and evaluations.

We are so pleased with our new water softener and reverse osmosis drinking water system Cooper's Water Conditioning installed! They came out quickly, tested our water, and gave us a quote which was less expensive than other companies for the same or similar equipment. They scheduled the install to fit our schedule. Paul the installer called to let us know he was coming exactly when he said he would be at our house. Paul was fast, efficient, and installed both the water softener and reverse osmosis water system perfectly. When he was done he cleaned everything very nicely. He walked us through everything we needed to know before he left. The price was exactly as they quoted. We could not be more pleased with the entire system which was installed! Thank you.

I've used Hope plumbing a handful of times and have been pleased with their service. We've had them remove and install a new water heater, replace a spigot and address a few other leaks in our condo and home. Their customer service, starting at the initial call to schedule a service is super. The receptionists are always friendly and thorough and their service men have always been on time and explain issues in a way that I can understand. They've followed up afterward to make sure our issues were resolved. While you're never thrilled to hire a plumber, Hope makes it as easy as can be.

I thought long and hard about leaving this review considering the owner seems to be somewhat reactive in his responses, but figured I always use yelp to find the best of the best, and my fellow yelpers deserve to know my experience as well.

So here we go. We had a toilet that wasn't filling in our rental. It was Sunday night of all times for this to happen and not something I could hold off until Monday unless my guest didn't  use the toilet. So... I checked out yelp to find an emergency plumber in the area. I wasn't sure if it was the shut off valve that was leaking or the fill valve was defective. So, Yes, I could have gone to Home Depot to get the parts which would have totaled about $30 MAX. But, figured I'd get an expert in who could do it quickly. I checked yelp and saw that seriously 24/7 had some pretty good reviews, however several mentions to them being expensive. Like, obscenely expensive. I figured, Aside from the $159 emergency fee, how bad could it really be for parts that cheap? I called and the lady taking my call was pleasant and they got someone out about 1.5 hours later.  The cost would be $159 plus any work to be done. The guys who came were friendly enough, and then they hit me with the cost. This is where the I almost fell over. They wanted $587 to replace the fill valve (nothing wrong with the water shut off). Or, they could replace the toilet for me for $1200?  Are you actually kidding me? Seriously they were not. Since I already had $159 invested in this, a couple of hours of wait and a renter waiting for me, it didn't make sense for me to then head to Home Depot for my parts on a Sunday night and have it take any more time. For God sakes I could have gotten a whole toilet and a ring and replaced it myself for $150 if I had another hour. Seriously disgusted,  I agreed to that price and in 10 minutes my problem was fixed. Oh great, it comes with a year warranty! Awesome, considering I could always replace it for $15 if i needed. (Looked up the exact part at any box store). Glad I have a functioning toilet but don't be like me and think to yourself how bad can it actually be?Because it will be worse. I am leaving this relationship feeling violated, but as a consumer you should know this business uses a predatory pricing scheme.

I am very pleased with the Grateful Plumber! Not only did he respond quickly to my query through Yelp, he was friendly and informative over the phone. I was given a time window for my appointment and he showed up on time with an assistant. He patiently answered my questions, offered thoughtful advice and gave me quotes before starting work. The job was done quickly, reasonably and cleanly. I have a couple of bigger jobs to be done in the future and will call on the Grateful Plumber for them!

Chapman has always, always been great to us. Whether I call on the coldest day of the year and need a furnace installed the next day or a simple maintenance service call they go above and beyond every time.

My experience with this company was very pleasant and professional. I initiated a request for someone to come out online and was called the following weekday. The plumber was extremely courteous and professional.

Pictures indicated complicated door installation but my simple door installation was unacceptable! Asked if he could recommend someone......not able to recommend any one else. Gets one star because he at least got back with us.

Bob got right out on a situation quick. Well I was staying with a buddy of mine for a few days and someone dropped a bomb in the tolite, like got it plugged up, them sausage rolls we ate did the pipes no favors. Got backed up pretty good, clogged up. Gave Bob a shout out and he came eager as a beaver to make that cheddar and get the drain flowing once again.

He didn't stay long, but he dislodged that log stuck in the drain pipe quick.  Him and his team also got skills on a plunger, they have a technique side to side and flush flush and plunge the heck out of it, bust the pipe wide open. Got that bad stuff out of there and down the drain to never never land. Bob thank you sir! you saved the day. These guys do all kinds of plumbing jobs, they glue the plastic pipes together, build mazes you name it, know what they are doing.

OVER $400.00 TO RESEAL TOILET!
A toilet in my house had a small leak from the seal on the floor. I called Carter's My Plumber to request an estimate to reseal it. They told me $273.00 over the phone. It seemed a little high, but I made an appointment for the next day. The plumber that arrived was a nice young man, we like him. The only extra parts were for a new shutoff valve on the water intake line next to the toilet (a $5.00 part). Somehow, my bill soared to $411.00!  For that amount of money, I could have purchased a higher end toilet from Home Depot and had them install it. So, I'm very dissatisfied with what I got for my money. The bill should have been $273.00 and maybe another $20.00 for the shutoff valve (including labor).  So, before you call the plumber, think Home Depot or Lowes, get a price on a new toilet including installation. I think you'll be MUCH happier.

I would give Howald 6 stars if I could! I signed on for a service contract on my rental last year and I just renewed. In the last year and a half, they've serviced my heating and air, and even installed a sump pump, at a really reasonable price! They also came out recently to investigate a mystery leak in the bathroom and again fixed it at a very reasonable price. I had to make a service call today when my tenants told me the heat was out, and Howald came out same-day, fixed it, and changed the filter and did the maintenance call at the same time. Also everyone who works there is always friendly, which important to me since dealing with house issues is pretty stressful. I love this company!

Great service!  Our outside faucets were leaking so we called Plumbing Paramedics. They were able to come out the next day. Bobby was super nice and was able to fix the problem within a few minutes. I've dealt with other companies that made me feel like I was being taken advantage of. But Bobby made me feel comfortable and told me he was going to try to fix it before automatically going the replacement and expensive route. Thanks so much for the great service.

I called in the afternoon today for a clogged drain, they were here within 30 minutes, and it was fixed 30 minutes after that.
The plumber was nice, the job was neat and the price was right. $80.

I had an unusual problem with a plugged up shower valve and Mr Weilhammer knew the solution and spent quite a while advising me over the phone what to do to fix it. Very helpful, knowledgeable, and no charge.

Complete bums. Had a service call for no heat. Was 5 hours late. Quoted a new system for $10,000. Another company came out and did a $257 repair and it's good as new. Crooks!

My Lennox AC failed last evening.  We telephoned our service as we were premium members.  The other service was called at 6pm, and the return phone call was made 16 hours later.

In the interim, I telephoned Action Air.  Tim arrived at my house 4.5 hours after I requested service and had my AC repaired and working less than 6 hours after my original telephone call.

Tim is a great service technician who explains everything he is doing in great detail.  I found him to be very thorough in this work, and efficient.

I highly recommend Action Air.  My partner and I will be joining their Service Club Membership where they have 24/7 service and their goal is to return telephone calls within 30 minutes, any time day or night.

Thank you Action Air for employing Service Technicians like Tim.
James

Okay, I'm dropping summers. I've had them for three years, never payed any attention just blindly trusted them. But and however, my furnace had a yearly checkup, they told me everything looks fine but considering it's age, it probably would be a good idea on replacing it before it goes out and doing it soon as possible because of the pandemic scheduling and prices. I said I'll think about it... They leave and I notice the heater isn't coming on. I called them back telling them it hasn't worked since they inspected it. They come back, take an hour looking at it and tell me they think it's dead, the main board is fried and the only way to know would be to order another board and swap them out but that would cost me nearly $1,000 so I'm probably better off just replacing it and they quoted me new ones.

Well, I ended up paying another company to come out to look it over because I didn't like how convenient it stopped working after they inspected it and tried selling me a new one felt to me. This guy came out for $85 fee and told me within 5min it was just the capacitor and replaced it for $30 while laughing at summers maintenance guys at what they said and did and missed, and like magic it works like a champ again.

Be warned, about summers watch them. I had this feeling before when my AC was inspected and plumbing. Now I know I was right about them. Because this whole new team that came doing the follow up home inspection just made them embarrassingly exposed and looking like con artist.

I was hesitant to work with Peterman because I generally think any company with that much advertising is ripping you off. However, we have had nothing but good experiences with this company and their professionals. They are not the cheapest option but they are fast, communicative, straight forward and really take care of the customer service. For example, both times we used them this year they handled contacting the parts company to get the parts sent under warranty. Other companies told me to call the parts company. A small thing but makes life easier when I already have problems on my hands like ice cold showers or no AC! You do pay more but the service is worth it in my opinion. I don't feel ripped off and I trust them!

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