Best Businesses in Indianapolis, IN

Had an error code on my 5 1/2 year old hot water heater so it wouldn't kick on.  The son came by and looked at it (for 2 mins) and said I needed a new hot water heater after consulting with his father.  Quoted me $1,900 for a new unit with installation.
I called the Mfg (AO Smith) myself and found it was still under warranty. Tech Support told me the code was a dirty flame sensor and sent me instructions on how to fix it. Took all of 10 mins, cost me $0, and it's working perfectly fine.
Do your homework, call the manufacturer, and get multiple estimates if you need work.

Excellent service. Installed a shower faucet for us. Good craftsmanship. Excellent value. I would recommend!

I called Coopers after the contractor my home warranty company sent missed two appointments.  Mr Cooper (I'm guessing) arrived on time for the initial appointment and carried his briefcase like an OG salesman - I actually appreciate a simple old school approach!  I purchased the softener for about the same amount my warranty company had paid me for - and knowing warranty companies, they nickel and dime, so the price from Cooper's was great.  The guy came to install a few days later - I had to schedule a time when I could work from home, otherwise, they could have done it the next day - setup was quick and easy and the tech was polite and explained everything I needed to know!  Highly recommend!

Freddy Luna from Hope did an excellent job saving me from a completely stopped up sewer drain on a Sunday morning.  I called very late Saturday night and got the first appointment Sunday morning; Freddy was right on time.  He was very attentive, discussed the issues with me and what I had already tried to clear it, and explained what he could do along with prices.

He was completely done within 45 minutes of arriving - drain cleared, cleaned up, and took payment.  Freddy was extremely attentive to cleaning up splashes in the basement and some dirt that got on the stairs from the snake.

I even asked some questions about the particular snake he used in case I decide to get one myself, he was very helpful answering those questions too and gave me some tips for my particular cleanout if I do go that route.

I can't stress enough how good an experience this was; even Hope's phone dispatchers are very helpful, courteous, and efficient.

I normally do plumbing work myself, but this is my second time using Hope to clear a main sewer line since I don't have a snake that large.  I'll definitely use them again in the future.

Around 10:30pm on the Thursday night before memorial day weekend my plumbing backed up.  After searching on Yelp, I picked Seriously 24/7 because of the star rating, the reviews and they were a local business and I wanted to support local businesses. I actually live less than 20 minutes away. I called thinking I would leave a message and I would get a return call the next morning.  It was surprising to have someone answer the phone so late, but then their name is 24/7.  They offered to send someone out that night, but the normal $89 service charge would be $139, so I elected to wait since I was given an 8:00-10:00am appt.  Since this is during COVID-19, I was asked if I wanted the technician to wear a mask, which I said, yes.  At 7:39am I received a call and a text message with a picture of the technician, Dan, who was coming. AWESOME!!

By 8:27am, when my technician still had not arrived, I called and had to leave a message, but my technician arrived a few minutes later.  Actually, two technicians arrived, hmmm.   It was mainly the second tech, Antonio, who did the work, don't know why two were sent, that is until I got the bill, it was $270, to clear out a drain.  I was stuck, needed this done now, did not know if I could get someone else out that day, as well as I had a cleaning person to coming and sterilize after the work was finished.  Seeing my panic over the cost the technicians offered to use the camera to look through my drain pipe, which I agreed.  They had to go back to the shop to retrieve the camera and was back within 15 minutes.  

Bottom line is, Seriously 24/7 lived up to the reviews, worked efficiently and cleanly, and their technicians were polite and courteous, I should have realized the price would be high, but honestly $270. Maybe they could charge less if they would send out one tech for a one tech job.  Since they did use a camera to look through my drain, I feel the charged price covered the drain cleaning and the use of the camera.  Additionally, their payment system asked if I wanted to tip!  Have never seen that before

Would I recommend Seriously 24/7 Plumbing and would I use them again, my answer is the same for both, only as a last resort.  

Update:  it has been a week since I spoke with Jason at Seriously 24/7, and sorry it has taken me this long to post an update.  Jason was affable and extremely concerned about my issue, he even thanked me for my review.  To have an owner so concerned and attentive to his customers as well as his staff, it's understandable why the customer service at Seriously 24/7 is so good.  Concerning the cost of my drain clearing, well it's understandable and Jason explained it was not the cost of sending two technicians (one was in training).  Guess you can attribute my displeasure in the cost in my wanting to save money )I'm retired, can't blame me on being thrifty).  

Again, asking the question if I would use Seriously 24/7 again, my answer is, yes.

I got a quick reply to
my request and I was given an appropriate quote over the phone.

Two days to get a mini-split expert to our location, diagnosed a problem repair using guesswork. Quoted $500+ dollars for a warranty repair that covered parts. Time and materials is what is expected, they charge for knowledge, which was more guesswork that diagnosis.

First time we used Big Frog Plumbing based on a recommendation and we were not disappointed. Scott arrived on time and was very pleasant. He came up with a solution that eliminated the need to cut into our drywall.  Impressive! We will definitely use them again and recommend them to others.

I had Mike out to do some work on a hot tub in a new house.  He was helpful and beyond the work told me where to get parts so I could work on things myself.  That's the mark of a
Contractor that's got enough work they don't care about you doing some of the work to cut costs.

Called Bob and he came the same day. He is honest and works quickly. I'll use him again

These guys are great.  They are always prompt, courteous, and knowledgeable, and get the job done right the first.  Just had a tech come to check my sump pump back up system after an inspection report said the back-up didn't work. Tech quickly found it in working order, explained how it works, and gave me a written explanation to provide to the inspector.  Great service!  I'd recommend without hesitation.

They refused to give an estimate on the requested work.   I guess it was just too hard....

Had a block in the line from the house to the septic.  Someone was to come out on Saturday.  No one came.  At 5 pm we called and was contacted back and told that someone would come Sunday.  No one came.  No one called.  Unreliable in my book.

We called Saturday to make an appointment. We have a clogged drain that we just cannot get clear. They were ready to come Sunday, but both my husband and I work. The person who answered our call mentioned that they had to rip up slab at another site that day. It made sense for us to not squeeze it in when we were all busy. We agreed on Monday at/after 3pm. It's now 7:10p. We tried calling to see if someone was even going to stop over. No one answered, voice mail full. Ok...

I have always found the owner Mark to be very knowledgeable about water heaters. He knows his stuff. Gas water heaters are big on his list. The electric tankless are pretty much impossible except to run a single fixture in a home or business like a sink or lav. Plumbers know that. We get the specs on how much heat rise you can get from a device used to heat water from the cold, cold ground. A tank can heat and simmer the water over a two hour period. A tankless has to instantly heat the cold water into something usable.  For instance, a gas tank may be 38,000 BTU, and a tankless would need 199,000 BTU. That's over five times the amount of gas required to heat the water as quick as needed. Heating by electricity is far less efficient. I have learned so much over the years from Mark. Thanks :)

From start to finish the Godby team was extremely helpful, courteous and were able to get us an appointment quickly. I have already recommended them to other friends.

Great service call very thorough and repaired my AC unit quickly. Now my go to HVAC provider.

I am very pleased with the full furnace and A/C installation that I had completed on my home today by Summers Plumbing Heating & Cooling out of Brownsburg. The ancient furnace, which came with the home my wife I just purchased, was putting out anemic heat and eventually had a seizing blower motor. Summers quickly responded by sending out an install crew first thing the next morning. Jaritt, Mike, and Jonathan were very courteous, efficient, and went above and beyond to ensure everything was working perfectly. Thank you Summers PHC for all of your help! It is great to finally have good heat in the house.

We returned home from vacation to find our furnace was not putting out heat. Since we have a 7 month old, and an almost 3 year old, we needed help right away. I had never worked with this company prior to calling them this morning, but I can honestly say I was blown away by top-level customer service.

I called at 8:45am explaining the problem, and they assured me we would be taken care of today. After hanging up, within TWO MINUTES I received a phone call from the repairman letting me know he would arrive to our home in 20-30 minutes. He was incredibly polite and friendly on the phone.

Upon arriving to our home, he was respectful to my wife, our daughters, and our two cats. He explained everything clearly, answered every single question, and even took the time to show us the part that was causing us trouble, what it did, and what he believed the cause to be.

He was all done before 1pm, and this was not a very small repair. It was such a relief to know that our heat would be repaired, especially for our kids, and that it was done so quickly. I would HIGHLY recommend using this company.