Best Businesses in Indiana

We had two leaking toilets. I emailed on Monday and got an immediate response. They scheduled for Wednesday, showed up early (!!), were polite, thorough, fairly-priced, and efficient. We will definitely call them again for any plumbing needs.

We have had lots of plumbing issues in our older house. Steve and crew have been great at fixing our problems and we will not use anyone else.

Good company, reasonable prices. Quality work. 7 year warranty. RO installation was great too.

I hired Hope to move shower plumbing in our bathroom.  I checked on their progress about 2/3 way through the day, and realized they were not placing the new plumbing in the agreed upon locations based upon measurements.  The plumber started coming up with different reasons (conflicting) on why he had done what he did.  I wound up asking him to leave and to speak with a supervisor.  
They then sent the same technician out the next day to re-do the work. Still wasn't done correctly.
About a week and a half later I was awakened to the sound of water flooding my basement.  The connection he made to my existing piping had failed.  I will spare you the details in getting someone out to deal with the situation, but was essentially told they would have to work me in because I didn't have a scheduled appointment.
Customer service manager came out to the house and sent a water remediation team to come clean up the water, and said he would reach out in the next week to work on compensation for my damages.  It has been more than two months and no word.
Every company makes mistakes from time to time, it is how they deal with them that separates excellent providers from poor ones.  My experience with Hope has shown them to be in the poor category.

Dan came out the next morning to diagnose the leak in my front yard.  He was very professional, nice, and good at communicating the issues.  They ended up not doing the repair because the problem was with the irrigation system.  I would use them in a heart beat next time I need plumbing work done!  Highly recommend.

I am very pleased with the Grateful Plumber! Not only did he respond quickly to my query through Yelp, he was friendly and informative over the phone. I was given a time window for my appointment and he showed up on time with an assistant. He patiently answered my questions, offered thoughtful advice and gave me quotes before starting work. The job was done quickly, reasonably and cleanly. I have a couple of bigger jobs to be done in the future and will call on the Grateful Plumber for them!

My first time using this company. I can say that I am impressed with the quality of work. There was a kitchen drain that was giving me problems and their plumber provided an easy fix. I do appreciate the technician's knowledge and communication style. He was able to provide me quotes for other services I want in the future. I am excited to add this company to my list of servicers.

First time we used Big Frog Plumbing based on a recommendation and we were not disappointed. Scott arrived on time and was very pleasant. He came up with a solution that eliminated the need to cut into our drywall.  Impressive! We will definitely use them again and recommend them to others.

Mike's is fantastic! He's done a number of things at our place, from spa repairs to fixing some faucets and locks. He's a great communicator, timely, and charges a fair price. Highest recommendation.

Called for a simple service appointment and Bob didn't sound like he wanted my business at all. I told him someone else had worked on the issue in the past and he said, Why don't you just have them do it? I asked what his minimum service call was and he said, If I have to sit around for a couple hours, probably a couple hundred bucks. At least it's good to know about his level of professionalism  before hiring him.

Two plumbers came out to my daughter's house to reseat a toilet, install a water softener with plumbing already in place, and install a new vanity/sink. My daughter called to go over the estimate with me before authorizing the work to be done. When she told me it would be approximately $700, I thought that was reasonable. But then I was told that was only for that day's charges because they had to come back to install the water softener. The total was over $1800!  I asked to speak to one of the plumbers for a breakdown of the estimate. One of the charges was $198 for them to go to the hardware store and pick up a couple parts!  Yes, they wanted to charge almost $200 to pick up some parts!!  When I told them to forget about it and we would find someone else, the plumber frantically tried to talk me into using them and said he'd take off 20%. When I told him that still wouldn't work, he wanted to know what I would be willing to pay. I wouldn't have had them do service for any price with them trying to rip off my young daughter and then play The Price is Right with me over the phone. I was told the service call would be $29 if we didn't get the service done. When I told them we were declining service, they tried to rip us off again by saying it would be $49 for the trip charge. I don't know what is going on, but $1800 for three small plumbing jobs that would take a couple hours is astronomical, and I was shocked that a locally owned and operated company would be double the price of the next estimate I received. And to be charged $200 to go down the street to the hardware store was completely unbelievable. It's the plumber's job to have the necessary parts, and if they don't have the right parts, it's their job to go get them or order them to repair at a later date. I am attaching a picture of the estimate. Maybe someone can explain why the prices are so much higher than the subsequent two estimates I received and why my daughter was going to be charged almost $200 to pick up parts. I am very disappointed in Carter's Plumbing and expected better from a local company.

My family has used Howald for ... well, for as long as I can remember. I rely on their service for heating and air inspections. Recently I needed a plumber. I had a great experience! My plumber arrived, took a look, offered suggestions and then while he fixed things he offered to show me what was wrong and what to look for in the future. He also gave me tips for managing old pipes- I have an older home and it's just part of it. The safety protocols for COVID-19 have been consistent with each visit I've had over the last year. I recommend Howald any day!

PHP is great, second time I used them. On time, professional, hones, and high quality.

Do not use this company!!!  Have a leak from an upstairs shower into a closet on the main floor.  I contacted our home warranty company and they assigned Maxwell and Sons the job.  They came over and looked, took the $65 service fee and I never saw them again.  I had a couple of phone calls with Mike and he promised to come by and start the repairs.  He was was driving at the time of our conversation and said said he would call back in a few minutes to schedule the appointment.  That was 3 days ago.  Unreliable company.  They just took the $65 and ran from the job.

Update: Considering the owner's response to my review, and reading how another Yelp user had a similar experience with disrespect from the owner, I will offer my suggestions to whomever is reading this to go with BIG FROG PLUMBING. The process to get someone out was simple and online, and everyone I spoke to and worked with were professional, polite, and courteous. They're who I will go with if I have any issues in the future, and it's literally only two minutes away from this awful company.

We had just purchased a new home that required a lot of updates before our move in date.  The home was in disrepair, including the furnace and A/C unit.  I called Godby to come out and determine whether or not it could be repaired or if we needed a whole new system.  

The representative that they sent out was very knowledgeable and explained to us the issues with the existing system.  They got us a number quickly and were able to get our furnace, coil and A/C unit replaced under budget.

The technicians that installed our new system were great.  They were clean cut, nicely dressed and did a great job.  We were extremely happy with the service provided and will definitely use Godby again.

Our AC unit had been serviced last year by a different company, so it seemed odd that we would need service again so soon. Called Action Air who was able to come out quickly (and even had an earlier opening on the appointment day, so came out sooner) and take a look. They noticed there were potential micro leaks happening, which had been pointed out previously by the other company, and they recommended adding leak sealer, which had Not been previously mentioned or recommended. Refrigerant was filled, sealer added, and AC quickly started working well.
To go even further, they offered the Year membership, which actually dropped the overall cost of service and then includes two free checkups. They just finished the checkup and noticed the blower was running high, so upon lowering it the unit will run more efficiently and properly - more very helpful information!

Tl:dr; quality problem-solving, informative, and timely.

Our shower would not turn off. We had to shut the water off for the entire house. Nick was able to rebuild the faucet for us and we are up and running again. I would recommend Summers if your looking for a reliable, reasonably priced plumber.

Call peterson's brothers to do electrical work on my home. They showed up while I was at work. I get home they only worked 4hr put in 8 outlets and charge us $1,700. My wife had already payed. I call many times to ask for justification for the bill. They ended up getting mad at me and said they would never work for me again (like I would ever hire them again). DO NOT HIRE THEM!! Crooked company in my opinion. I hired a local electrician and he worked for 3hr got everything fixed charged $350! He said Peterson's brothers ripped me off.

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