Best Businesses in Indianapolis, IN

they are coming from my home warranty since my water heater went out. I hope they are good. I will let you know

Thank you! Thank you! Thank you!  Thank you for getting my water running again in my home.  I appreciate the last minute work and for making sure that the job was done right and was clean and back to normal when you left.

I'm a new customer and was very satisfied. Mike the technician showed up on time with a pleasant attitude and did a good job for the quoted price.

This man is amazing.  The clog in the sewer line was full of roots and debris. Pat worked over and above to clear this mess. He did not charge anymore than his estimate although the time and effort he put in was worth at least double. He had to take off the bathroom door so the machine would fit in the small bathroom area and he cleaned up the mess to the point you would have never known what a disaster area it had been.   You will never regret calling Pat for any of your sewer needs. Oh, and he arrived past business hours and made sure the job was done when he could have put us off for the next day. So awesome!

Friendly, professional and efficient!  They came out the same day we called and gave us great service and a price that was far better than the competitors!  I would highly recommend using them!

Today in a bit of a panic situation I called Efficient Systems for an electrician and spoke with the Operations Manager John New and he got in contact with Service Manager Rob Baber.  Both were prompt and willing to help, not even knowing my full situation.  The issue ended up being resolved without the need for an appointment but the way was treated and how they saw my situation as a priority goes a long way in the electrical industry.  Rob literaly calmed my anxiety over the phone.  Thank you Efficient Systems Electrical Team today your help today.  Would highly suggest using this team for all your electrical needs.

they quoted me on the job then while in the middle of work they raised their price, and used my shovel to do the job..  i didn't have anything in writing..

I highly recommend this company,  Roger Phoenix is very professional and good at their job. The workers are all extremely kind and very willing to do the task at hand. The work done is amazing and was finished very fast.

DO NOT HIRE THIS COMPANY. There is promise of doing a comprehensive pool leak detection. However our experience comprised of a gentleman in swim trunks using a fanta  20 oz soda bottle filled with red dye and just pouring it around potential cracks. He didn't wear scuba gear, didn't take the lights out (which is a must). He said the lights were leaking and was confident. So we fixed the lights just to have someone tell us the lights will always show a leak if they are not taken out prior to testing. We spent over 500 dollars filling our pool for him, paid him 350, fixed the lights for over 200 based on his recommendation. He never pressure tested the pipes or even got under the water. He said he would come back if it was not the lights due to light rain, which the management of the company said it wrong because many tests can be done with rain. This was an utter waste of time and money. Now we are stuck with a leaking pool still and have to refill (spending another 500) and hiring another (hopefully more competent) company. I even went to management who agreed this was unacceptable and said he would take care of the situation. I NEVER HEARD BACK. This company will drain you of money and not even care. STAY AWAY! Unless you want to waste, time, money, energy, and frustration. This company only responded to me when I said I would put up a review of my experience and still never remedied the situation.

Working through a home warranty company can be stressful and time consuming, but that's the nature of the beast. I completely understand the large appointment window because of being a small business. Mo explained things in great detail and was very honest about the process. They were very professional and courteous. They were quick with their visit and started working with the warranty company right away. All in all, I am very satisfied.

BEWARE USE AT YOUR OWN RISK!!  On March 16, 10:06 am, our home warranty company assigned our service request to Johns and Associates, Brazil, Indiana with the appointment scheduled for 3:00 pm to 8:00 pm on March 16.  Then, we received a March 16 email at 5:38 pm advising that Johns and Associates had unilaterally rescheduled the appointment for 3:00 pm to 8:00 pm on March 20 - 96 hours later!  There was no answer when I tried to call them and their voicemail box was full.  I don't get burned twice, so the next morning, I located a reputable plumber that resolved the issue within three hours of my call.  PS - Wanted to give zero Stars, but am required to use a minimum one-star rating.

In May of 2021, I purchased my first home. As part of my closing cost I agreed to buy a home so long as a sewage line was repaired. The company the seller chose was John Fowler Plumbing.

I was given the check at closing for John Fowler Plumbing. The amount was nearly ten grand. I contacted the company. They came and took the check, in full, prior to rendering any services. I didn't think anything of it, so I let them have the check-assuming that the work would just be completed. The company came to my home to obtain the check. They said they would be out to complete the job; which they had to re-scheduled. This wasn't a problem. I understood.

When the plumbing company finally came to do repair they disconnected me from city sewage. Then, expressed this wasn't the job they thought it was. It was then insinuated that either me, my family, or my neighbor need to contribute to the cost of this repair.

I felt that the company should take some accountability and shouldn't have quoted for a job they couldn't perform. I also felt that they should be asking the seller to pay as this was part of the agreement for purchase of my home. So, my family and I contacted an attorney. After the attorney was involved, things were able to finally be resolved to have the sewer line replaced. However, after the company left they left my yard a complete mess! There is rocks, clay, debris everywhere as well as a huge dip near my house.

I felt that this huge dip of dirt near my house could be problematic. My neighbor was concerned about it as well. So, my neighbor calls  John Fowler Plumbing and asks if they will fix the damage they incurred to his yard while performing this project and if they could fill in this dip that he has left next to my home.  They immediately say  no, landscaping wasn't part of our agreement.  I later received a text and advised that landscaping is not part of the price that was paid and that eventually the rain will settle the dirt after a few months.

John Fowler Plumbing, in my opinion, does not care about people. They will take no accountability for any mistakes they may make.  I feel that they only care about trying to get as much money from you as they can. If you're not willing to give them several extra thousand dollars in addition to what already quoted to do for a job, they will not treat you well and they will destroy your yard and leave you high and dry.  They did not care about the safety conditions of raw sewage in my yard and they will did not make much effort to clean up any feces or toilet paper that was in my yard because of the disconnect that they performed.

If you live in Indiana - PLEASE PLEASE PLEASE think about hiring literally anyone else. I suggest Second Opinion Plumbing or Seriously 24/7. I had them come out and inspect what was happening at my house. The people at these companies were really sweet and they were willing to work with me to help resolve my issue very promptly!

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