Best Businesses in Indianapolis, IN

We had a clogged drain. Hudson came into our home multiple times and never resolved the issue. They claimed they would need to drill into the foundation to remove clog. Never tried using auger or any other methods. A different company that was recommended by family member came and had issue fixed in 20 min with auger. We tried to use/support a local company, but I regret trusting this company.

I cannot say enough good things about these guys, they fixed a major issue in a hurry for a fair price (I got 4 quotes, so I'm sure about this!). They did a great job. Highly recommend.

I'm a new customer and was very satisfied. Mike the technician showed up on time with a pleasant attitude and did a good job for the quoted price.

This man is amazing.  The clog in the sewer line was full of roots and debris. Pat worked over and above to clear this mess. He did not charge anymore than his estimate although the time and effort he put in was worth at least double. He had to take off the bathroom door so the machine would fit in the small bathroom area and he cleaned up the mess to the point you would have never known what a disaster area it had been.   You will never regret calling Pat for any of your sewer needs. Oh, and he arrived past business hours and made sure the job was done when he could have put us off for the next day. So awesome!

Friendly, professional and efficient!  They came out the same day we called and gave us great service and a price that was far better than the competitors!  I would highly recommend using them!

Fast, promt and excellant service.  Over exceeded my expectations. I will definitely use them again and refer this business to others. Thank you from a very happy customer !!

they quoted me on the job then while in the middle of work they raised their price, and used my shovel to do the job..  i didn't have anything in writing..

Their customer service is very pleasant and I appreciated that. When they dispatch a tech to your home they send a picture with a bio and some highlights about the tech's life; including hobbies they enjoy. To some that might seem like nothing, but I like to have an idea of who is coming into my home. It simply made the transaction warmer. The lady that answers the phone is a fresh breath of air with her politeness and understanding. My only complaint is that 3 techs had to come out for an issue that I called in; each time the one before said there was no problem, but then the other tech found something. I still feel they were very  competent.

DO NOT HIRE THIS COMPANY. There is promise of doing a comprehensive pool leak detection. However our experience comprised of a gentleman in swim trunks using a fanta  20 oz soda bottle filled with red dye and just pouring it around potential cracks. He didn't wear scuba gear, didn't take the lights out (which is a must). He said the lights were leaking and was confident. So we fixed the lights just to have someone tell us the lights will always show a leak if they are not taken out prior to testing. We spent over 500 dollars filling our pool for him, paid him 350, fixed the lights for over 200 based on his recommendation. He never pressure tested the pipes or even got under the water. He said he would come back if it was not the lights due to light rain, which the management of the company said it wrong because many tests can be done with rain. This was an utter waste of time and money. Now we are stuck with a leaking pool still and have to refill (spending another 500) and hiring another (hopefully more competent) company. I even went to management who agreed this was unacceptable and said he would take care of the situation. I NEVER HEARD BACK. This company will drain you of money and not even care. STAY AWAY! Unless you want to waste, time, money, energy, and frustration. This company only responded to me when I said I would put up a review of my experience and still never remedied the situation.

Mo (the owner) is a very skilled, knowledgeable, and courteous plumber...a real class act! He has been in my home a few times and has always been a pleasure to work with.

That said, whomever is in charge of scheduling appointments for Assurance Plumbing needs to check their attitude when speaking with customers. When she called about having an open spot today (Tuesday), my wife asked if she could call me to check my availability before committing to the appointment and was told that was fine, but when she called them back within 10 minutes to confirm no one answered the phone. After calling back a few more times, the lady finally answered and said we'd missed our window and now have to wait until next Tuesday because [they] can't wait around for us all day and Mo doesn't set the schedule, I do.

Having previously only worked with Mo, I didn't understand how his company could possibly have such negative reviews...now I get it. I'm really sorry to write this, Mo, but your scheduler is not doing you our your business any favors.

Edit: (4/4/2023) - Still not AP's schedule. Still don't have a working sink in my kitchen. Based on their log timestamps, AHS told us AP removed us from their schedule after the above happened...just another example of the woman in AP's office playing games and giving Mo a bad name.

I had four Flushmate power toilets recalled. John and Associates were assigned by Flushmate to swap out the power flush tanks. Even though they were late for the appointment they got right to work doing the job. The younger one is the owner who inherited the business from his dad. Before plumbing he did HVAC work. The older gentleman is in poor health and he is a cousin. He has 50+ years plumbing experience and it shows when conversing with him. He physically can't do much of the work and directs the younger one when needed. These skilled tradesmen may look a little disheveled and sloppy but working as a team are definitely not baffoons. They finished the recall work in 2 hours and then replaced my kitchen faucet as an addon. No leaks in any of the four toilets or my new kitchen faucet.

Able to get you in for same day appointments. Quick, professional and no complaints. Will continue to use this company for our plumping needs.

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