Best Businesses in Indianapolis, IN

Had a problem with sump pump.  Nick was here in a couple hours after I called.  He identified the problem and replaced the pump quickly and efficiently.  Great customer service and a super nIce guy to work with.  He explained what had happened and what he was going to do.  He was in and out in 20 minutes and I was able to get on with my day.

Highly recommend this company.  I had a water leak in our water meter pit due to a burst yoke and our front yard and street were being flooded.  Our water company would not shut the water off to the pipe that was leaking  because it would have impacted our whole street.  We called multiple plumbers who all told us that unless the water was turned off, they could not fix the issue and that they would have to excavate our front yard to repair the issue.  I was given quotes to repair the issue ranging from 3 to 6 thousand dollars.  When I called McDougalle, they sent a crew out to review the situation and within minutes I was told they could fix the issue without the water company turning off the water and without tearing up my whole front yard and at a fraction of the price other companies were quoting me.  They did the job quickly, got the problem fixed, and saved me a lot of money.    I almost never leave reviews for companies, but felt I had to do it here because they were a real life and money saver!

Would give them six stars if I could. Family owned business that actually acted like they wanted our return business.  We had a quote from another well known company that tried to talk us into $10k with of unnecessary repairs.  Economy only fixed what was broken and had it done within 24 hours for a  fraction of the cost.

This man is amazing.  The clog in the sewer line was full of roots and debris. Pat worked over and above to clear this mess. He did not charge anymore than his estimate although the time and effort he put in was worth at least double. He had to take off the bathroom door so the machine would fit in the small bathroom area and he cleaned up the mess to the point you would have never known what a disaster area it had been.   You will never regret calling Pat for any of your sewer needs. Oh, and he arrived past business hours and made sure the job was done when he could have put us off for the next day. So awesome!

Friendly, professional and efficient!  They came out the same day we called and gave us great service and a price that was far better than the competitors!  I would highly recommend using them!

Twas -11 when all through the house, it was 50; the heater was broken and my man isn't nifty. An internet search was made, and Efficient came to our aide. With the press of a button and the ring of a phone, Rob was ready and in the zone. He had tinkering tools and a smile ready to work for awhile, but before we knew it,  Salagadoola mechicka boola Bibbidi-bobbidi-bobippity boppity boo, put them together and what have you got? HEAT.  Okay, so maybe I'm not a poet and I've completely confused poem and song, but on a serious note, Effiecient was just that: Efficient. They were here quickly, and resolved the issue. They're close to downtown, which worked for us. Also, they offer a maintenance plan to check your furnace and AC in the fall and in the spring, which we're taking advantage of. Would I recommend them? I just serenaded them with my poetic gift, so what do you think? Of course I do!

they quoted me on the job then while in the middle of work they raised their price, and used my shovel to do the job..  i didn't have anything in writing..

Steg Plumbing was fantastic.  We have used them for any and all plumbing services over the years, and they never fail to disappoint. They are fully committed to customer service, and doing whatever it takes to make your experience as positive as possible.  They are very responsive, and are great to work with!!!

DO NOT HIRE THIS COMPANY. There is promise of doing a comprehensive pool leak detection. However our experience comprised of a gentleman in swim trunks using a fanta  20 oz soda bottle filled with red dye and just pouring it around potential cracks. He didn't wear scuba gear, didn't take the lights out (which is a must). He said the lights were leaking and was confident. So we fixed the lights just to have someone tell us the lights will always show a leak if they are not taken out prior to testing. We spent over 500 dollars filling our pool for him, paid him 350, fixed the lights for over 200 based on his recommendation. He never pressure tested the pipes or even got under the water. He said he would come back if it was not the lights due to light rain, which the management of the company said it wrong because many tests can be done with rain. This was an utter waste of time and money. Now we are stuck with a leaking pool still and have to refill (spending another 500) and hiring another (hopefully more competent) company. I even went to management who agreed this was unacceptable and said he would take care of the situation. I NEVER HEARD BACK. This company will drain you of money and not even care. STAY AWAY! Unless you want to waste, time, money, energy, and frustration. This company only responded to me when I said I would put up a review of my experience and still never remedied the situation.

Late on a Friday, my wife and I discovered that the 28 year old water heater in our basement decided that it was ready to retire and developed a leak that was progressively getting worse.

Saturday evening I began my search for a plumber close to my neighborhood, and found Mo and Assurance Plumbing through a referral site.  I entered my contact information and to my surprise he responded within 30 minutes via email, then through the chat feature of the referral site.  I sent him pictures of the unit I had and the supply lines connecting it, and he called me to discuss a bit more about what I needed done.  As I was buying the water heater myself, he even suggested what brands to get and explained the differences between warranty levels the manufacturers offer.  We agreed on a price that was more than fair, and he told me to contact his office Monday morning to get on the schedule. I did so, and set up a time between 9-4 the next day.

I got a courtesy call letting me know he was on his way.  Steve and Mo removed the old unit, expertly ran new supply lines, and reworked the vent ducting to accommodate the larger dimensions of a newer gas water heater.  He walked me through its features, told me some things to commonly look out for, and hung out to ensure that the proper temperature was achieved and there were no leaks.  

Class act, and I'm looking forward to having some other work done by them.

I recommend that you NEVER use this company. Absolute terrible service!!! They were very dirty and left a horrible odor in our home after they left. They were 1 hour and 15 minutes late, they tracked mud/dirt through the house even left mud from their shoes inside of our shower! One of the men walked into our master bathroom, shut the door and I'm guessing used the toilet. He never said a word , didn't ask asking permission. Then walked out of our bathroom and went straight to his truck not even making eye contact with us, it was very strange and very rude...oh, and very disgusting! Then the other guy proceeded to tell us the cause for the leak in our shower, but wouldn't fix it. Said they were there only to assess the problem but still charged us a big fee for just coming over.

DO NOT RECOMMEND!  We had used John Fowler many times in the past, however, I will NEVER use them again.

We had a different plumber work on our bathroom plumbing, but he got to a point that he did not have the expertise to complete the job correctly.

So, we contacted John Fowler specifically to do what the other plumber could not do. We paid $2500 in addition to what we had already paid our last plumber-and this was ok with us because Chase assured us they could get the job done how we wanted it done...... Sadly, we believed him.

However, they completely failed us and did NOT do the job as we had agreed upon. He charged our credit card even though we called to explain very nicely that the job was not done as we had agreed on. We asked if he could come back out to complete it as we had discussed.

Chase simply refused to come back out to correct it!  He only agreed to change out a drain, which was only a very small part of the problem as the entire job was done wrong. We were shocked!  In addition, he showed his true colors and was extremely rude and condescending. He was more concerned about his time and his money than he was about practicing integrity, behaving ethically and keeping a very loyal customer.

I have spent years referring people to John Fowler, now I will tell everyone to RUN AWAY -they are unethical and the owner, Chase, is rude and unprofessional! They do not stand behind their work. BEWARE of JOHN FOWLER! If they do not do the job right, they will not come back out to correct it, but will TAKE YOUR MONEY AND RUN the first chance they get.

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