Best Businesses in Indianapolis, IN

they are coming from my home warranty since my water heater went out. I hope they are good. I will let you know

Thank you! Thank you! Thank you!  Thank you for getting my water running again in my home.  I appreciate the last minute work and for making sure that the job was done right and was clean and back to normal when you left.

Would give them six stars if I could. Family owned business that actually acted like they wanted our return business.  We had a quote from another well known company that tried to talk us into $10k with of unnecessary repairs.  Economy only fixed what was broken and had it done within 24 hours for a  fraction of the cost.

Very quick. Easy to talk to. Gets the job done right.

That's what I'm thinking but evidently Yelp wants a higher word count so...

Punctual
Reasonable prices
Explains stuff

Are you serious Yelp?!?! Take my review already!!!

Friendly, professional and efficient!  They came out the same day we called and gave us great service and a price that was far better than the competitors!  I would highly recommend using them!

I called them to repair the AC for our carriage house rental apartment. They came that day (which was great!) and the initial agreement was $95 trip/diagnostic fee. He listened to my description and in about 2 minutes told me he needed to replace both the compressor and the fan motor. He then spent about 30 minutes explaining their annual maintenance fee I could purchase (almost $600/year for our full systems), taking pictures and sending those to his shop, talking to them on the phone from his van. He then returned and showed me on his tablet an initial quote of about $560 which included an itemized $75 fee for him to get the parts. I asked him if that included the service fee. He said, parts, labor, everything. I agreed. He clicked the accent button and the price jumped to ~$780. He explained the increase was because of the extended diagnostic time required, because he was here more than half an hour diagnosing the problem (even though that included a sales pitch for a maintenance agreement!) I asked why I was charged more after agreeing to a price, when he diagnosed the problem so quickly and spent most of his time in the van writing up the estimate and trying to sell a maintenance plan when he had been able to tell me in minutes which parts needed replacing. He said he doesn't like the system either but that's what they do. I said the price might be fair but it feels really shady to raise the price after I accept, right in front of my eyes. He called his manager then told me the best he can do is $600. He would not let me talk to any manager. I said ok, but it still feels shady to raise the price after an initial offer. He then clicked to accept that and the price went up to $698.46. He apologized, said it's their system and he has no control over it. I went ahead and paid them that price. He did the repair. It didn't work. He took it apart and said he'd crossed some wires. He attached them a different way and then it worked. He sprayed it down with my hose and said that was $130 service he was doing for free. It was a very odd way to price a job, and based on their increased fees I felt cheated, because they  apparently charged me for time spent trying to sell a maintenance plan. They knew it was a hot day and I'd pay anything they asked. I don't think Ryan cheated me, but I think their system is out of his control and not honest up front. If they wanted to charge almost $800 they should have just charged that up front. If my complex problem risked an extended diagnostic fee they should have told me that up front. I definitely don't feel comfortable asking them to return for any other services.

Absolutely one of the most overpriced Plumbing I called I called them out on a gas line leak and their price started at $275 for the first hour and $100 every hour after that. I paid for the first hour as they were already at my house. But after that I called around and found out other places start out at about anywhere from about $79 an hour to 150. I found out that 275.. all I can say is if you do decide to have them come out I would 100% suggest getting a second estimate because I can almost guarantee you you will be overcharged if not .. also beware they will tear your stuff apart and then increase the price after the work has started and to feel stuck so beware of that as well with them I would suggest anyone but Cobra Plumbing.. after Cobra Plumbing was finished I found three other leaks that they missed in my gas pipe...Poor Workmanship and Way over priced!!!!!

The worst service I have ever experienced I would never recommend them to even change a simple water filter. Please seek help elsewhere you will only regret it. No communication poor service and way overpriced

DO NOT HIRE THIS COMPANY. There is promise of doing a comprehensive pool leak detection. However our experience comprised of a gentleman in swim trunks using a fanta  20 oz soda bottle filled with red dye and just pouring it around potential cracks. He didn't wear scuba gear, didn't take the lights out (which is a must). He said the lights were leaking and was confident. So we fixed the lights just to have someone tell us the lights will always show a leak if they are not taken out prior to testing. We spent over 500 dollars filling our pool for him, paid him 350, fixed the lights for over 200 based on his recommendation. He never pressure tested the pipes or even got under the water. He said he would come back if it was not the lights due to light rain, which the management of the company said it wrong because many tests can be done with rain. This was an utter waste of time and money. Now we are stuck with a leaking pool still and have to refill (spending another 500) and hiring another (hopefully more competent) company. I even went to management who agreed this was unacceptable and said he would take care of the situation. I NEVER HEARD BACK. This company will drain you of money and not even care. STAY AWAY! Unless you want to waste, time, money, energy, and frustration. This company only responded to me when I said I would put up a review of my experience and still never remedied the situation.

I would not recommend this company for any job. Customers service was horrible, there was someone in the background telling the secretary what to say, technician showed up in unmarked vehicle with no uniform identifying the company or the tech. My problem is still not fixed. Call someone else.

What a couple of incompetent buffoons. I too was a victim of a warranty visit for a sump pump. After this disgusting pair trampled through my house and stunk up my bathroom, they hit the stuck float and called it fixed. They mentioned the pump was billowing smoke, went to the car and disappeared with my 65 dollar fee. Thanks choice home warranty. Do NOT let them in! The pump did die and lucky for me I was home and had to go buy a pump and install it myself before the basement flooded.

I can't recommend this place. They charged me $385 for a drain cleaning, that was not successful. They left 3-4 inches of standing water in my basement, and then quoted me over $2000 to remove the drain and install a new drain. Not impressed with their level of service or high price.

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