Best Businesses in Indianapolis, IN

Jimmie Self with Who's Our Plumber is one of the most honest, fair, diligent, and knowledgeable plumbing contractors I have ever worked with.  I have hired Jimmie to work on my own house multiple times, and including 2 slab leaks that required the excavation of a portion of my garage, porch, sidewalk, and the installation of a brand new service line.   The company was not only diligent in completing the work, but also great at communicating with the my insurance company directly.   I recommend Who's your plumber to all of my real estate clients, friends, and family, and everyone has had an excellent experience related to timely service, pricing, and having their plumbing problem solved.

We were in need of emergency service to fix our washer and dryer.  I called at 12:30 to check on availability and they were at my house by 3.  They fixed the issue quickly while also explaining to me why the issue was occurring and how to notice in the future of a potential problem.  I was impressed by the professionalism of each person I spoke with today and their rate was extremely reasonable.  A Team will be my first call the next time we need a plumber.

David was courteous, funny, helpful, and knowledgeable about our plumbing issues. He recommended solutions, worked with me to discover what worked for me and my house, and did a great job in implementing those solutions. Highly recommend.

We hired Precision Leak detection to locate the leak- He was wonderful, came out the day we called him, pinpointed the leak with thermal imaging, ultrasound and pressurized the lines with air to double check with ultrasound. Very informative and accurate. We Highly Recommend!

Very happy with their quick response, excellent workmanship , and pricing. Highly recommend...

The owner called me back in a Sunday to explain that I was not having a plumbing issue as much as I was having a ground water issue in my septic tank. He was super helpful and I really appreciated it

I needed a new toilet installed and a friend recommended Sordahl plumbing. The man who came out was knowledgeable and was able to get everything switched out quickly. It's working great! I'm having them come back next week to install some cut-off valves under the sinks. I'd recommend for efficient and good service.

Super quick and professional response. They were able to come the next day for a quote and were able to complete the work in the same day. Had a pipe start leaking below the slab. They were able to chip through the slab to repair and patch the slab before leaving. 10/10.  Will call again.

I am SO thrilled with my service from Jesse Jones from Covalen in Indianapolis.  He was professional, respectful, and very accommodating. He explained all of what was going on to me in a way in which I understood. He answered all questions that I had and made me feel a lot better about my situation. He is knowledgeable in this field and knows what he's doing. Jesse is an A+ employee. If I ever need to call this device again, I will ABSOLUTELY be requesting him.

These gentlemen were wonderful! They came out on a Thursday evening to give us a quote, and we're back Saturday afternoon to do the job of installing an additional outlet in the garage. They were very thorough on the planning, and the checked a couple times to make sure they were doing what we wanted. They were very well priced, courteous, quick with their work, and cleaned up after themselves. We will definitely use them again for future electrical projects.

I have not used used this company for plumbing services but had them contracted by Subzero Wolf for appliance installation
They installed incorrectly and would not make an attempt to rectify
Subzero had to get another contractor involved to correct their mistake

Scheduling was easy, very polite @ the office/scheduling & service the next day!  We needed our septic tank pumped & their employee, Shane Knight, was wonderful to deal with. Prompt service & called prior to coming, & just about right on the targeted time given to me!  I would use them again!

I needed someone to help my elderly Mom out with a couple of repair problems, and I don't live in the area. Kit was super responsive and timely. Kit quickly identified the issue and resolution. Then he followed through to finish the repairs. Great guy. Thank you, Kit!

I don't recommend this company, we hired this company, they went there and did not complete the job. We  and found out from the plumbing company spoke to the tenant and mentioned that the landlord was not willing to fix everything, NOT TRUE!

I could never do business with this company after hearing this from the tenant, absolutely unacceptable.

Go somewhere else!

Our kitchen sink clogged due to our garbage disposal and using Angi this was the first company available. The service tech was friendly but when he got here he asked, how much did they tell you? My husband told him, $109.00 and he said, It's normally $249.00 plus the $109.09 service charge, but I am not going to charge you that. How much do you think is fair in these conditions? It was during the really cold 'blizzard' conditions. My husband told him we would pay $200.00. He did the repair but it was very strange. He started talking about how he was called to the ministry to fight witchcraft! He also said he could be called at anytime to go anywhere to evangelize! His credit card machine didn't work while he was here so we had to write him a check. Not sure if we got fleeced or not. It was all very strange! We had a clog a couple of months ago and had a different company out and unclogged it for $93!! Unfortunately that company wasn't free for 4 days! Never again! Unsettling and just plain odd!

I had a great experience with Kevin - communication, and problem resolution both exceeded my expectation. Not only was he able to remedy the issue I had but also fix another issue while he was at my property.

Would definitely use them again. Thanks for your thorough explanation Kevin!

I've used B&W Plumbing over 20 years.  They are professinal and fix the problem the first time. They also must be one of the highest priced plumbing contractors in the city.

I own several rentals and want a company that will set their own appointments with the tenant, call me before doing any extensive (expensive) work, and above all bill me. I don't want to have to meet the plumber at the property to pay him. B&W satisfied all this.

I realize everything has gone up, but since B&W went to book pricing it seems like more and more, I'm getting the shaft.

Example: I needed a new mixing valve on a shower. I tore the wall open and supplied the valve. Everything was exposed and right in front of the plumber. All he had to do was cut the old valve out and solder the new one in. The book said $595.00! I called the office and screamed like a mashed monkey. Because I am a longtime customer the manager put the guy on hourly rate. Wound up $250 for less than an hours work.

Example: In a pinch I needed some furnace work, it was Sunday and my regular guy had just passed away. Though I'd never used B&W for heating and cooling that is part of their trade so I sent them out, and told the guy to check the thermocouple. (The pilot light wouldn't stay lit.) He told me over the phone since I was a regular customer they wouldn't charge overtime for sunday work. Hooray! Except when the bill came it was $295 for replacing the theromocouple, a ten dollar part!

Again I complained and they took 10% off. But what the hey? I'm beginning to think B&W is just too expensive for my business.

This company has the worst attitude and customer service skills I have ever had the misfortune of running across.  Paid for a service I didn't get and got a refusal to return my call or return any of the money I paid them for not doing their job. All while being told I was the one with the attitude. They could not clear a simple clog in a drain pipe and told me the sewer line had collapsed.  Called another company and they got the clog out easily.  Sewer line was fine. BEWARE of this business.

I am giving two stars only because I have no problem with the technicians. They are friendly and seem very qualified. I initially called Summer's for a furnace tune-up from a flyer I received. After the tune-up was complete, I was offered a --3 visit a year package deal-- that I was told would make me a priority customer. The first two appointments were performed on time. Since then, I have been anything but a priority customer, as far as appointment are concerned.

The water inspection appointment was scheduled 4 times. The third time, was from 2-4:00. At 4:45 I called and was told I was not on the schedule. So I made a forth appointment. I was promised that they would be at my house first thing at 8:00 am. Being skeptical, I called at 7:30 that morning and was told I was.... NOT ON THE SCHEDULE....Are you kidding me?....After much spewing to the woman on the phone, they arrived at my house at 8:15 am.

I did not get an appointment for a furnace tune-up until January 20 this year. (2014) Since the winter weather arrived in the fall last winter, I was well into the winter getting a tune-up on my furnace.

The A/C tune-up was scheduled for May 6th. (2014) I got a call to confirm a month prior to that date. I got a call to confirm a week prior to that date. I got a call to confirm the day before. (May 5th).......Then I got a call at 4:00pm to tell me a repair had to be done at the time of my appointment and.... We need to reschedule.
I said I would have to call back later. I was so angry.I don't believe I will be rescheduling yet agian. I take time off work in order to be here. It is very costly to me to do that.
But you know what?
It is not this woman's fault on the phone that there are not enough technicians to get the work done. If you do not have enough technicians to cover repairs without cancelling tune-up appointment,,,, hire more.

I don't think I am the only customer who has this problem and I don't think I am the only one who will decide to CancelYou.

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