Best Businesses in Indianapolis, IN

Jimmie Self with Who's Our Plumber is one of the most honest, fair, diligent, and knowledgeable plumbing contractors I have ever worked with.  I have hired Jimmie to work on my own house multiple times, and including 2 slab leaks that required the excavation of a portion of my garage, porch, sidewalk, and the installation of a brand new service line.   The company was not only diligent in completing the work, but also great at communicating with the my insurance company directly.   I recommend Who's your plumber to all of my real estate clients, friends, and family, and everyone has had an excellent experience related to timely service, pricing, and having their plumbing problem solved.

Literally owe them big time! We had no water on Christmas- until A-Team came and saved the day! Literally felt like they should have had superhero capes on! It was Christmas! I felt horrible that they were missing time from their family. They came and fixed our busted pipe so that we could have water! Not being able to flush toilets and wash hands on Christmas was brutal- so we are very thankful to everyone who was involved. From our family to yours, Thanks a ton!!!!

David was courteous, funny, helpful, and knowledgeable about our plumbing issues. He recommended solutions, worked with me to discover what worked for me and my house, and did a great job in implementing those solutions. Highly recommend.

We hired Precision Leak detection to locate the leak- He was wonderful, came out the day we called him, pinpointed the leak with thermal imaging, ultrasound and pressurized the lines with air to double check with ultrasound. Very informative and accurate. We Highly Recommend!

I have used Hamm & Son's for the last 7 years for my 1965 home in northern Indianapolis.  I have had good customer service, prompt on-time service, fair pricing, and lasting results.  I highly recommend them.  My services calls over this time have included update of sink shut off valves, replacement of toilet during upgrade, and most recently clogged main drain.

Ciriello Plumbing is our go to company for all of our plumbing issues at our business. We have used them to install a new water heater, faucets, drainage issues, and they have always sent knowledgeable, professional, and friendly experts our way. Great value for the money. A company you can count on that takes pride in their work.

I needed a new toilet installed and a friend recommended Sordahl plumbing. The man who came out was knowledgeable and was able to get everything switched out quickly. It's working great! I'm having them come back next week to install some cut-off valves under the sinks. I'd recommend for efficient and good service.

I have hired them for 2 major jobs and he is always fair priced and works me in quickly. Top quality work and communicated very well ! Will always call him first for plumbing needs !

We had a plumbing leak in our basement. We called Service Plus - two different guys fiddled around the entire day and then they let us know that they were going to need help from a more senior guy who could come out later in the evening. Until then, no using water, period. They called later explaining that it would be even later than expected, possibly 10 or 11pm, which turned into later, which turned into the next morning. They sent a more senior guy who came out and said that we needed a new grinder pump which, with installation, they estimated at $7782.

Sent them away and called Covalen, who charged me $3382 with tax and installation.  Covalen, Rick 317-308-2957

These gentlemen were wonderful! They came out on a Thursday evening to give us a quote, and we're back Saturday afternoon to do the job of installing an additional outlet in the garage. They were very thorough on the planning, and the checked a couple times to make sure they were doing what we wanted. They were very well priced, courteous, quick with their work, and cleaned up after themselves. We will definitely use them again for future electrical projects.

They have a trip charge of $25 to provide an estimate.  Other plumbers will provide free quotes/estimates.  They said they have a coupon on Angie's List to waive it but won't give that out if you're not a member of Angie's List.  

I wouldn't use this company.  Their policies seem fishy to me.

We are so impressed by the professionalism and the knowledge that comes with the technicians at ACME! We personally had an awesome (as awesome as sewage can be) experience in dealing with Michael!! He was incredibly on point when it came to what our issue was and his plan of action got us up and running the same day! He was super nice and came back the next day to finish the job (considering he was here late, after dark, on a Monday evening). We are very thankful for his expertise and weren't completely taken back by the cost! Extremely affordable! We HIGHLY recommend using them for all your plumbing, sewer and septic needs! We also HIGHLY recommend asking for Michael! He's great! Thank you, ACME!

Kit was WONDERFUL! he responded very quickly to my request for a home inspection and quote. He showed up when he said he would and sent me a lot of photos of the items that needed to be repaired. He also gave me a referral for the items he couldn't fix. He is a great guy! I highly recommend him. Thanks Kit!

Super friendly staff (I mean way over the top friendly, which isn't a bad thing) and great technicians. Luckily I haven't had to utilize a service call, but they have a great service club that is basically like an insurance policy should anything go wrong - you pay a monthly fee to not be charged when your heating or air conditioning goes out in the middle of the night or on the weekend. We deemed this an acceptable gamble when dealing with an exceptionally hot summer with a newborn - we didn't want to run the risk of having the AC go out and having to wait a few days for it to get fixed.

So far so good - the technicians are helpful and service is great. Everything continues to run smoothly thanks to their assistance. Highly recommended!

Spent 11k on a new hvac system 4 years ago from ARS. A part broke on the AC unit and even though I have a 10 year parts warranty they won't honor it. Called district manager Rick Watson and they screened my call every time. 4 attempts were made to talk to him about the warranty and he wouldn't talk to me or return my calls. They sent a another tech out and he found the broken part which cause a Freon leak. The tech quoted me 3200 to repair it and he acted like he was giving me a deal. I have since gotten it fixed by another hvac company and they charged 1200$. Bottom line: don't do business with these crooks. It's truly incredible they are still in business.

Had JD Smith install a water heater 11/2016. Found that it was damaged prior to installation but they installed it anyway and didn't bother to inform me about it. I wrote to them concerning the damage and here is their reply:

Thank you for reaching out to us in regards to your water heater installation.  I have reviewed your picture and your invoice history as well.  Water heater installation can be quite an adventure.  Getting them loaded and unloaded on our vehicles, dragging them upstairs or holding on for dear life as we go downstairs.  Squeezing them around corners in homes and into tight little closets all without damaging the door trims, carpet or walls.  On many occasions the water heater jackets get scratched or dented in the process.  Sometimes they even come out of the box with a dent or imperfection on the jacket.  In almost all cases the issue is purely cosmetic and does not affect the performance of the water heater or the warranty.  The jacket of the water heater performs the task of holding insulation in place and providing a bit of clothing on what would otherwise be an ugly black steel tank.

Our technician should have brought this to your attention and explained what I have explained above.  For that I apologize.  However, I can assure you that in no way is your water heater compromised nor will it's warranty or performance be lessened in anyway.  Once again, thank you for contacting us and for your business.

Sincerely,

Terry Illy
Assistant Manager
L.D. Smith Plumbing, Inc.
(317)927-7186

Seems it's just too bad if you end up with damaged goods and customers just have accept that fact. If I had them deliver a new TV or stove with damage, would that be acceptable? Why is this any different?
The assistant manager cavalierly dismissed my claim, so I'll let you decide if you want to have them do your plumbing work.

Don't even think about calling B&W Plumbing. Their technicians are incompetent and caused further damage to my a/c and now I will have to spend thousands on a new one. I would have been better off if I had never contacted them. I found them on A. List and since I complained to them today, they have conveniently  been removed from the list.... a sure sign of a scam!

If you want someone to make you feel incompetent call just drains. Called to get an estimate on something that it would cost to get a clean out but I don't know where the spot is for my clean out. She told me I would have to know where it was to get a clean out. I told her I'm not a plumber and I don't know these things. She then yelled at me that neither are they and hung up on me oh. Great customer service from them

I got lured by their furnace tuneup discounted offer. But I had a feeling that it was just to get them in. The tuneup was nothing but cleaning the condensed water pipe. Of course they want to get you somewhere. Although my furnace was running fine, yet the tech recommended to replace the capacitor and he quoted the price of $98. I okayed to replace the capacitor. It took him literally 1 minute to put one in. When he was doing the paper work, I decided to check the price of the capacitor online. To my shock it was a $2 part, for which he charged $98 for a one minute work. I tried to tell him how he was ripping of people. But these are experienced robbers and he wouldn't budge on the price. What a money making scam they have.

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