Best Businesses in Indianapolis, IN

Jimmie Self with Who's Our Plumber is one of the most honest, fair, diligent, and knowledgeable plumbing contractors I have ever worked with.  I have hired Jimmie to work on my own house multiple times, and including 2 slab leaks that required the excavation of a portion of my garage, porch, sidewalk, and the installation of a brand new service line.   The company was not only diligent in completing the work, but also great at communicating with the my insurance company directly.   I recommend Who's your plumber to all of my real estate clients, friends, and family, and everyone has had an excellent experience related to timely service, pricing, and having their plumbing problem solved.

I had 2 locations that I needed looked at. I told the person on the phone which one to arrive at first. They went to the wrong one. I was quoted for a job and the price was over double what any other contractor has since quoted me. lastly i had them do a smaller job at the second location. They didn't look for the problem at all and just immediately started getting to work (The problem was not solved). I would avoid them if possible.

Aqueduct saved my mom $2750 over a quote from a large local firm! David came out, rapidly diagnosed the problem, and fixed it on the spot within a couple hours. No more leaks! The 'big company' guy wandered around the house dropping quotes for new toilets, drilling holes, and replacing all the lines that had nothing wrong with them. SO... if you want somebody who straight-up and no BS, David is the guy! (OTOH if you want outrageous quotes and massive up-selling, then go with Acme...)

Love Precision Leak Detection for their accuracy!  They came out the day we called, found the leak, marked the spot.  We Highly Recommend Precision Leak Detection!

Yes they are very professional and respectful at Hamm & Son.  I had dealt with this company before with my job.  But this is my first time to use them for something personal in my home.  The plumber arrived at the time that I was given.  When he got here I showed him the kitchen sink faucet and he got right to work.  He got my old faucet out and replaced it was a new one in no time at all.  Their pricing is very reasonable and worth the price of the service provided.  I definitely recommend this company for your plumber need.  You will be taken care of and happy with the company and service.

Amazing service on Christmas Eve!!! Fixed a water pipe that had burst. From the time I called to schedule service to the time it was fixed was under 6 hours during an exceptionally busy time for them. Thank you for your timely response and professionalism.

I needed a new toilet installed and a friend recommended Sordahl plumbing. The man who came out was knowledgeable and was able to get everything switched out quickly. It's working great! I'm having them come back next week to install some cut-off valves under the sinks. I'd recommend for efficient and good service.

I have hired them for 2 major jobs and he is always fair priced and works me in quickly. Top quality work and communicated very well ! Will always call him first for plumbing needs !

I am SO thrilled with my service from Jesse Jones from Covalen in Indianapolis.  He was professional, respectful, and very accommodating. He explained all of what was going on to me in a way in which I understood. He answered all questions that I had and made me feel a lot better about my situation. He is knowledgeable in this field and knows what he's doing. Jesse is an A+ employee. If I ever need to call this device again, I will ABSOLUTELY be requesting him.

These gentlemen were wonderful! They came out on a Thursday evening to give us a quote, and we're back Saturday afternoon to do the job of installing an additional outlet in the garage. They were very thorough on the planning, and the checked a couple times to make sure they were doing what we wanted. They were very well priced, courteous, quick with their work, and cleaned up after themselves. We will definitely use them again for future electrical projects.

Called because toilet flapper sometimes was failing to fall. They changed out flapper and fill valve but when he was done, the toilet constantly cycled, refilling on its own because the new flapper leaked constantly.

Called back.  They returned and said 1. The old flapper had probably been leaking constantly also. NO it definitely was NOT refilling every several minutes on its own.  The toilet after their fix was working worst than before they came!  2. They then announced the toilet was TOO OLD and it had to be totally replaced! It would never seal right because the porcelain was worn.  

IF that was true, then why had they replaced both the fill valve and the flapper and charged for this?

Called a different company who changed out the flapper.  This time, it only refilled few couple hours instead of every several minutes. They returned and changed the flapper for the third time and the toilet has worked FINE ever since. Flapper falls every time. Flapper seals completely.

Obviously the toilet was not worn out or in need of total replacement as Isley claimed.

Feeling as if one is being both charged and lied to by the plumbing company one has used for decades is upsetting.

Scheduling was easy, very polite @ the office/scheduling & service the next day!  We needed our septic tank pumped & their employee, Shane Knight, was wonderful to deal with. Prompt service & called prior to coming, & just about right on the targeted time given to me!  I would use them again!

I have used this company 3 times now and always a pleasant experience.

All 3 were electrical light replacements with fans.  They do great work and are polite and clean up after themselves.

I will be using them again in the future.

Darlene Corbett

Super friendly staff (I mean way over the top friendly, which isn't a bad thing) and great technicians. Luckily I haven't had to utilize a service call, but they have a great service club that is basically like an insurance policy should anything go wrong - you pay a monthly fee to not be charged when your heating or air conditioning goes out in the middle of the night or on the weekend. We deemed this an acceptable gamble when dealing with an exceptionally hot summer with a newborn - we didn't want to run the risk of having the AC go out and having to wait a few days for it to get fixed.

So far so good - the technicians are helpful and service is great. Everything continues to run smoothly thanks to their assistance. Highly recommended!

Sam was such a great plumber! We had to have our water heater replaced and everything was handled very professionally and courteously. Great service! Expensive, but I am very pleased.

I wish I could give zero stars as I got zero service.  My warrant company contracted with LD Smith plumbing and this is who was assigned to my claim.  I put in a claim for a leaking faucet on April 19th.  When they called, they could not come out until this week.  So, I patiently scheduled for Friday, May 3rd between 12pm and 2pm.  They had not come out or called so we called them to learn that they cancelled our appointment.  They claim to have tried to call me at 10am and I did not answer. I have no missed calls or voicemails at all from this morning.  When I spoke to them, they said they were not coming because we did not answer and the tech was trying to come out early.  They also told the warranty company when they called that they don't leave messages.  Seriously???? We had an appointment from 12pm-2pm, so whether I was available at 10am is irrelevant, but I do not have any missed calls from them.  Their only response is to reschedule me for next week sometime.  Of course the manager was not available, either. She was conveniently out to lunch..... This is incredibly unprofessional and horrible service.  I would not even recommend this company to someone you don't like.  Avoid at all costs.

Called B&W because of a drain clogged in the basement. Friendly person on the phone, inform me about what it would cost for the Tech to come and do a diagnostic ($118). if service is more they would take off the $118. Plumber Dave called me 15 mn before coming to let me know he was on is way. I explain to him the issue. He took his tools and rags to protect the floor. He was very knowledgeable, 30 years experience. Plumber Dave was very friendly and did a great job. the cost was $221, it could sounds expensive compare with what other say when you call but when they arrive on site they add more fees because of non conventional structure. once again, you pay for what you want. I will call them again next time I will have another issue.

This company has the worst attitude and customer service skills I have ever had the misfortune of running across.  Paid for a service I didn't get and got a refusal to return my call or return any of the money I paid them for not doing their job. All while being told I was the one with the attitude. They could not clear a simple clog in a drain pipe and told me the sewer line had collapsed.  Called another company and they got the clog out easily.  Sewer line was fine. BEWARE of this business.

Summers was phenomenal in what we needed! They are super professional on all levels! Came in gave a quote and the job was done in less than 30 minutes!  Cody was a superb representative of exceptional customer care.  Well wishes to the company.  Thanks again.

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