Best Businesses in Indianapolis, IN

Jimmie Self with Who's Our Plumber is one of the most honest, fair, diligent, and knowledgeable plumbing contractors I have ever worked with.  I have hired Jimmie to work on my own house multiple times, and including 2 slab leaks that required the excavation of a portion of my garage, porch, sidewalk, and the installation of a brand new service line.   The company was not only diligent in completing the work, but also great at communicating with the my insurance company directly.   I recommend Who's your plumber to all of my real estate clients, friends, and family, and everyone has had an excellent experience related to timely service, pricing, and having their plumbing problem solved.

Had no idea til three weeks ago that Yelp had a fabulous feature...free concierge so to speak.  Yes, I did do an IRL Hoosier football wave by myself for this as if I was on the 50 yard line.  Happen stance on Yelp when I figured it out ;) .  I'm also sending a big whoop whoop for this today.  Thank you YELP!

After some disappointing efforts from other plumbers last month July/August 2022, this concierge feature on Yelp proves amazing.  

All I did was used what I had with Yelp & explained what was needed in the app then inserted pics.  Four local plumbers contacted me within seconds. A Team Plumbing Company being one of them. Adam at A Team Plumbing Company (Indianapolis) is quite stellar in the customer service department.  He far exceeded my expectations.  

Yes, we're all busy these days.  However IMO follow up is what will help a local business prosper.  Clear explanation is a plus.  Tho I'm not well versed in any technical plumbing words, Adam knew what I was referring to & what I knew was needed but couldn't say it to remedy our situation.  Per then sweating v Pex.  These words mean something else to me :).   I never felt as if Adam was trying to talk over my head or trying to make a fast buck. Thank you so much Adam!  Your patience & kindness is greatly appreciated.  

With supply chain issues, gas prices, & etc being what each Hoosier is dealing with today or trying to, these folks at A Team Plumbing Company understood this as well.  Things happened that prevented us from hiring this company.  Adam's follow ups made a positive impression on me personally.  This impression is why I'm writing this today.  I've spoken to this owner, Adam.  The vibes I received from him & his team are similar to the set of standards I have for myself.  Having it extended back to me without knowing another IRL or conducting paid business with them says more to a person like me.  

I know most definitely if or when I need Adam's expertise at A Team Plumbing Company, he will immediately contact me back to set it up.  I will be happy in doing so.

Kudos to this local establishment for sure!

We were a part of the jobs that helped him launch his business!  Lately though, we've emailed and sent text messages requesting his service on at least 3 occasions!  We got no response with either type of contact!  We're aware that he's doing a lot more commercial jobs now which we're assuming is the reason for ignoring us!

So I finally had it with the tapping noise in one of our bathrooms. Fearing the worst (a leak) even though I had let this go on for some time, I decided today was the day to get a leak detection done.

To my surprise, Chris and Zack actually were able to work me into their schedule on the same day. The whole process took about almost 2 hours, but they were very thorough. Fortunately, the issue wasn't a leak and was just contracting/expanding older pipes.

I really appreciated the thorough explanation and answers to my questions. Chris and Zack were friendly, and it felt like I was talking to neighbors that were helping me out rather than someone I hadn't met. Chris is the business owner, and he offered to help out in the future should the need arise (and we both hoped it won't)! It's always reassuring to know that there are reliable service providers out there who take care of their clients whether it's first time service or return business!

I have used Hamm & Son's for the last 7 years for my 1965 home in northern Indianapolis.  I have had good customer service, prompt on-time service, fair pricing, and lasting results.  I highly recommend them.  My services calls over this time have included update of sink shut off valves, replacement of toilet during upgrade, and most recently clogged main drain.

Mike was very courteous and professional. He did a great job. It seemed like a reasonable price.

I needed a new toilet installed and a friend recommended Sordahl plumbing. The man who came out was knowledgeable and was able to get everything switched out quickly. It's working great! I'm having them come back next week to install some cut-off valves under the sinks. I'd recommend for efficient and good service.

I have hired them for 2 major jobs and he is always fair priced and works me in quickly. Top quality work and communicated very well ! Will always call him first for plumbing needs !

I am SO thrilled with my service from Jesse Jones from Covalen in Indianapolis.  He was professional, respectful, and very accommodating. He explained all of what was going on to me in a way in which I understood. He answered all questions that I had and made me feel a lot better about my situation. He is knowledgeable in this field and knows what he's doing. Jesse is an A+ employee. If I ever need to call this device again, I will ABSOLUTELY be requesting him.

These gentlemen were wonderful! They came out on a Thursday evening to give us a quote, and we're back Saturday afternoon to do the job of installing an additional outlet in the garage. They were very thorough on the planning, and the checked a couple times to make sure they were doing what we wanted. They were very well priced, courteous, quick with their work, and cleaned up after themselves. We will definitely use them again for future electrical projects.

I started using Isley and Sons probably 12 years ago when our water heater failed. At that time, everyone was charging a diagnostic fee of ~$70 but not Isley.  Despite my repeated statements of: I don't need you to diagnosis anything.  I have no hot water and water is leaking from the tank.  I want to you to replace it.  Everyone still needed to charge the a Dx fee.  So, I had Isley come out and replace the hot water tank, and they keep coming back time and time again.  The State brand of water heater they install keeps leaking, albeit under warranty and I keep getting the units replacement for free; however, I do have to pay for labor at a salty $500.  The two plumbers aren't on site an hour.

Prior to arrival, I receive an email with the plumber's photo and name and a follow up call with an ETA too.  I feel they are qualified and competent and safe enough that I would leave my wife home alone when here.  Yes, they have had to come back due to a leak but, hey, I makes mistakes too.  They wear protective face masks and shoe coverings and lay a thick canvas tarp on my hardwoods before removing the old water heater.  

While State may go out of business replacing these units under warranty, Isley and Sons will be around for generations to come.  When my current replacement fails, I am going to find the water heater I want, and then find someone to install, if I simply don't do it myself.  Getting the old one out of the basement will be the tax though.

No longer, after 10 + years, doing business with Acme Plumbing in Indianapolis.  A $269 service call to snake a line.  Their guys are on straight commission so each time the pricing has increased by 15-20%.  Called Lawrence Plumbing who is $169.  I am all about small biz owners making a profit, but enough is enough.  #fedup.

I have used this company 3 times now and always a pleasant experience.

All 3 were electrical light replacements with fans.  They do great work and are polite and clean up after themselves.

I will be using them again in the future.

Darlene Corbett

I don't know about anyone else, but I am super paranoid about who I have work in my home. If you watch Unsolved Mysteries half of the time the crazies who kill the little old lady are the guys who did work on her house. That's why I try to hire local family owned companies who have a low employee turn over. Johnson Heating Cooling and Plumbing have taken care of my furnace for 11 years. I just had them replace my air conditioning unit that was over 20yrs old. Both employees who came to my home expressed their gratitude for working for such a great company. They are local guys, committed family men who love the Greenwood community. This company, like many other Greenwood businesses is very proactive in their generosity to our wonderful city.

Prompt service and polite employees, however they are WAY over priced!!! I was quoted $8,500 to replace my heat pump system.  I called out a few other companies and the quotes ranged from $4,800 - 6,300.  Don't jump into anything with this company.

I wish I could give zero stars as I got zero service.  My warrant company contracted with LD Smith plumbing and this is who was assigned to my claim.  I put in a claim for a leaking faucet on April 19th.  When they called, they could not come out until this week.  So, I patiently scheduled for Friday, May 3rd between 12pm and 2pm.  They had not come out or called so we called them to learn that they cancelled our appointment.  They claim to have tried to call me at 10am and I did not answer. I have no missed calls or voicemails at all from this morning.  When I spoke to them, they said they were not coming because we did not answer and the tech was trying to come out early.  They also told the warranty company when they called that they don't leave messages.  Seriously???? We had an appointment from 12pm-2pm, so whether I was available at 10am is irrelevant, but I do not have any missed calls from them.  Their only response is to reschedule me for next week sometime.  Of course the manager was not available, either. She was conveniently out to lunch..... This is incredibly unprofessional and horrible service.  I would not even recommend this company to someone you don't like.  Avoid at all costs.

I've used B&W Plumbing over 20 years.  They are professinal and fix the problem the first time. They also must be one of the highest priced plumbing contractors in the city.

I own several rentals and want a company that will set their own appointments with the tenant, call me before doing any extensive (expensive) work, and above all bill me. I don't want to have to meet the plumber at the property to pay him. B&W satisfied all this.

I realize everything has gone up, but since B&W went to book pricing it seems like more and more, I'm getting the shaft.

Example: I needed a new mixing valve on a shower. I tore the wall open and supplied the valve. Everything was exposed and right in front of the plumber. All he had to do was cut the old valve out and solder the new one in. The book said $595.00! I called the office and screamed like a mashed monkey. Because I am a longtime customer the manager put the guy on hourly rate. Wound up $250 for less than an hours work.

Example: In a pinch I needed some furnace work, it was Sunday and my regular guy had just passed away. Though I'd never used B&W for heating and cooling that is part of their trade so I sent them out, and told the guy to check the thermocouple. (The pilot light wouldn't stay lit.) He told me over the phone since I was a regular customer they wouldn't charge overtime for sunday work. Hooray! Except when the bill came it was $295 for replacing the theromocouple, a ten dollar part!

Again I complained and they took 10% off. But what the hey? I'm beginning to think B&W is just too expensive for my business.

Leon is the owner.
I use to use them. However, outside of other issues, they felt the need to overcharge me by 71 dollars. When I brought it up to the owner and the lady that answered the phone. They had no response or somehow blamed it on me. Customer service is non existent at this dump.
After several phone calls, and 3 emails.
That have chosen to steal my 71 dollars.

As an owner of multiple rental properties in the city, that would of used them for all of my drain cleaning. I will no longer use them.
The owner has traded stealing 71 dollars of my money, VS providing a good service and good customer service, where they would of gotten a few  thousand dollars in the next 6 months to a year.
At the very least that type of decision making, shows the company is unstable and guided by incompetence. Stay away

I've used these guys for several years.  I like keeping business local.  The last preventative maintenance they did on my furnace cost me over $800 and an extra day from work.  To be honest, after having another heating company look at the same thing and finding nothing, I feel scammed by Summers.  Two of their service technicians said I had a crack in each chamber of my heat exchanger, when, in fact there were NONE!  What a scam they have going.  What gets me is I rely on them to be the experts and they take advantage of a customer.  I heard they caught caught scamming customers recently and it appears they are still doing it!  Run as fast as you can from this company!

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