Best Businesses in Indianapolis, IN

Jimmie Self with Who's Our Plumber is one of the most honest, fair, diligent, and knowledgeable plumbing contractors I have ever worked with.  I have hired Jimmie to work on my own house multiple times, and including 2 slab leaks that required the excavation of a portion of my garage, porch, sidewalk, and the installation of a brand new service line.   The company was not only diligent in completing the work, but also great at communicating with the my insurance company directly.   I recommend Who's your plumber to all of my real estate clients, friends, and family, and everyone has had an excellent experience related to timely service, pricing, and having their plumbing problem solved.

Had no idea til three weeks ago that Yelp had a fabulous feature...free concierge so to speak.  Yes, I did do an IRL Hoosier football wave by myself for this as if I was on the 50 yard line.  Happen stance on Yelp when I figured it out ;) .  I'm also sending a big whoop whoop for this today.  Thank you YELP!

After some disappointing efforts from other plumbers last month July/August 2022, this concierge feature on Yelp proves amazing.  

All I did was used what I had with Yelp & explained what was needed in the app then inserted pics.  Four local plumbers contacted me within seconds. A Team Plumbing Company being one of them. Adam at A Team Plumbing Company (Indianapolis) is quite stellar in the customer service department.  He far exceeded my expectations.  

Yes, we're all busy these days.  However IMO follow up is what will help a local business prosper.  Clear explanation is a plus.  Tho I'm not well versed in any technical plumbing words, Adam knew what I was referring to & what I knew was needed but couldn't say it to remedy our situation.  Per then sweating v Pex.  These words mean something else to me :).   I never felt as if Adam was trying to talk over my head or trying to make a fast buck. Thank you so much Adam!  Your patience & kindness is greatly appreciated.  

With supply chain issues, gas prices, & etc being what each Hoosier is dealing with today or trying to, these folks at A Team Plumbing Company understood this as well.  Things happened that prevented us from hiring this company.  Adam's follow ups made a positive impression on me personally.  This impression is why I'm writing this today.  I've spoken to this owner, Adam.  The vibes I received from him & his team are similar to the set of standards I have for myself.  Having it extended back to me without knowing another IRL or conducting paid business with them says more to a person like me.  

I know most definitely if or when I need Adam's expertise at A Team Plumbing Company, he will immediately contact me back to set it up.  I will be happy in doing so.

Kudos to this local establishment for sure!

Amazing experience with David. He was extremely knowledgable about the codes and what equipment to get. He stepped in an corrected a basement sink and pump installation. While it was frustrating to be in the situation, I felt assured that David wasn't going to take advantage or take any short cuts while fixes someone else's mistakes. He communicated very well- he gave me updates on when he'd arrive for both the quote and the work. He was very professional, wore booties around the house, cleaned up all the messes from the installation and ensured we were 100% happy before leaving. He also gave a range of options for the repair/replacement; ie fix the current leak, fix the worst part vs total replacement. In addition, he let us know his work is guaranteed and to call if there are any issues.

Again, to be in a situation where someone you hired did not do the job they were supposed to, it is very frustrating and you feel very taken advantage of. David came in and completely reversed the situation and gave us a ton of advice for next steps. It was great to work with him! We will be sure to use him for all our future plumbing needs!

So I finally had it with the tapping noise in one of our bathrooms. Fearing the worst (a leak) even though I had let this go on for some time, I decided today was the day to get a leak detection done.

To my surprise, Chris and Zack actually were able to work me into their schedule on the same day. The whole process took about almost 2 hours, but they were very thorough. Fortunately, the issue wasn't a leak and was just contracting/expanding older pipes.

I really appreciated the thorough explanation and answers to my questions. Chris and Zack were friendly, and it felt like I was talking to neighbors that were helping me out rather than someone I hadn't met. Chris is the business owner, and he offered to help out in the future should the need arise (and we both hoped it won't)! It's always reassuring to know that there are reliable service providers out there who take care of their clients whether it's first time service or return business!

I have used Hamm & Son's for the last 7 years for my 1965 home in northern Indianapolis.  I have had good customer service, prompt on-time service, fair pricing, and lasting results.  I highly recommend them.  My services calls over this time have included update of sink shut off valves, replacement of toilet during upgrade, and most recently clogged main drain.

This is a good company and Lucas, the person that provided my plumbing services, could not have been more professional.  I would recommend using this company and Lucas in particular.

I needed a new toilet installed and a friend recommended Sordahl plumbing. The man who came out was knowledgeable and was able to get everything switched out quickly. It's working great! I'm having them come back next week to install some cut-off valves under the sinks. I'd recommend for efficient and good service.

Super quick and professional response. They were able to come the next day for a quote and were able to complete the work in the same day. Had a pipe start leaking below the slab. They were able to chip through the slab to repair and patch the slab before leaving. 10/10.  Will call again.

I am SO thrilled with my service from Jesse Jones from Covalen in Indianapolis.  He was professional, respectful, and very accommodating. He explained all of what was going on to me in a way in which I understood. He answered all questions that I had and made me feel a lot better about my situation. He is knowledgeable in this field and knows what he's doing. Jesse is an A+ employee. If I ever need to call this device again, I will ABSOLUTELY be requesting him.

These gentlemen were wonderful! They came out on a Thursday evening to give us a quote, and we're back Saturday afternoon to do the job of installing an additional outlet in the garage. They were very thorough on the planning, and the checked a couple times to make sure they were doing what we wanted. They were very well priced, courteous, quick with their work, and cleaned up after themselves. We will definitely use them again for future electrical projects.

We were very happy with the work we had them come out to do.
We had to replace a hot water heater before it literally just drained on its own due to the corrosion we get from this awful Central Indiana water.
We knew it went out and needed someone here as fast as possible.
Isley gave us a very fair quote over the phone and then came out to replace and haul away the old water heater. They were EXTREMELY POLITE, PUNCTUAL and very clean! Did not come in and even track in a drop of the mud that was outside at the time due to heavy rain.
We'd recommend them in a heartbeat. We did find one other company that gave us a quote of $100 less and they matched it. Obviously not every quote can be matched but they were able with ours. I was sick with Pneumonia at the time and I can't say enough about how professional they were. I was feeling like crud at the time and needed someone who was punctual and professional!
Thank you!

We recently purchased our home and shortly after moving in we started having septic problems. We had a few other companies come out and they just told us to be careful about how much water we were using as we had an old septic system, never once did they look deeper into our issues. One went so far as to tell me (sight unseen) that we needed a new system and it would be $30k.

Jump forward to 2 septic pumps in 2 weeks, I decided to call Acme to come out and try to diagnose our issues. The person I spoke with at the office was incredibly friendly and knowledgeable, telling me they would have someone out very early the next day.  Michael came out the following morning, took time to listen to me and try to understand what we were experiencing then immediately went to work. He discovered we had a compromised leech field and began discussing our options. He very easily could have told us that we were out of luck and needed a new system but instead he told us a rejuvenation would get us back up and running for a fraction of the cost. He sat with us patiently while we were waiting for the financing coming through, as soon as it did he got right to work. The same day he came out he had diagnosed and fixed our problem while also identifying some other issues we were having, which we (homeowners) opted to skip for the sake of saving money.

A few days later those issues he was concerned with, ended up becoming bigger problems. Michael came back out to take a look, free of charge, and confirmed that it was a bad pump. Again, within the same hour we had a new pump on site and he was hard at work replacing it for us and explaining the whole process to me so I could better understand our system. Extremely impressed with his professionalism.

This could have easily been 10x more stressful on our family and our finances but rather than gouging us, Michael saw to get us back up and running in the most cost effective way.

ACME will be the ONLY number I call when I have any issues with our septic. They have earned my trust and confidence time and time again. Do yourself a favor and call these guys!

(There was a few other individuals that showed up to help with the job, however I unfortunately do not remember their names but they were also extremely kind and professional)

Kit is so reliable and affordable. We've been using his services for several years in Anderson and Muncie. He has helped us manage some major repairs such as plumbing issues, electrical, painting,  drywall..you name it he can fix it. He has been a huge blessing and life savor for us being that we are out of state landlords. You really need good honest people like him in this business.

Johnson Heating Cooling Plumbing - now Johnson Kellie, installed furnace, A/C, water heater five years ago and have done annual maintenance since then. They have done an excellent job, the techs explain their work and testing and I am pleased with their service and also office people that set appointments. When the original work was done the owner came by and made sure all was done correct - he had the installation team make a minor change to duct work. I was pleased to see the owner following up like that. We are very satisfied with Johnson.

Very very unprofessional.
I booked an appointment for 5pm, for a clogged toilet. Water was shut off so I had no shower or toilets. I expressed that I needed this done urgently and they said no problem, technician will be there at 5. 6pm rolls around, no show no call. 7pm still no show no call. So I call back for the 4th time and expressed how unhappy I was with their service. They got me in touch with the technician at 7.30pm, who said he wouldn't be there until 9.30pm. I was disgusted at how unprofessional they were. If they weren't going to make it until 9.30 at night I would have kept looking for another plumber.

I wish I could give zero stars as I got zero service.  My warrant company contracted with LD Smith plumbing and this is who was assigned to my claim.  I put in a claim for a leaking faucet on April 19th.  When they called, they could not come out until this week.  So, I patiently scheduled for Friday, May 3rd between 12pm and 2pm.  They had not come out or called so we called them to learn that they cancelled our appointment.  They claim to have tried to call me at 10am and I did not answer. I have no missed calls or voicemails at all from this morning.  When I spoke to them, they said they were not coming because we did not answer and the tech was trying to come out early.  They also told the warranty company when they called that they don't leave messages.  Seriously???? We had an appointment from 12pm-2pm, so whether I was available at 10am is irrelevant, but I do not have any missed calls from them.  Their only response is to reschedule me for next week sometime.  Of course the manager was not available, either. She was conveniently out to lunch..... This is incredibly unprofessional and horrible service.  I would not even recommend this company to someone you don't like.  Avoid at all costs.

If you are certain you need a new water heater than by all means, call B and W.  Service is quick and responsive.  However, if you would like someone to actually diagnose and or repair than do yourself a favor and call someone else.  I was sold a heater that performs at a lower level than my old one.  I may or may not have needed it.  When I expressed concern the recommendation was to just turn it up.... To the same setting my old heater was at.  So I paid 1,400 for a few days of inconvenience and a water heater I probably didn't need that operates the same or worse than the one they replaced.

A really rude employee named Carl came to my house. I had sewage up to my basement steps when he left. He drug his sewage covered equipment across my brand new carpet after he was given a tarp to lay down to avoid the disgusting mess. He scoffed, and said I'll buy this carpet. Owner Leon finally called me a week later, berated me for calling his good guy employee out, asked me if I was perfect cause everyone has bad days, asked me if I wanted him fired so he has to tell his kids they can't eat because he got canned for me complaining. Also, my carpet was not taken care of. When Carl was walking out, he took a personal phone call and said he just finished the job from h***. Leon didn't apologize for Carl's conduct. Least his supervisor Jake did. Stay away from this joke of a business.

After three visits out to our new home in the last five months, we highly recommend Summers Plumbing. They've helped us with everything from water line hook up to the fridge, back up sump pump issues, to most recently, replacing a water heater and water softener on a Saturday. We have the protection plan so when we called at 3 p.m. on a Saturday, we didn't receive an extra service charge for the weekend and Dustin arrived within an hour. Dustin has been out to our house twice, and he has been absolutely excellent - extremely professional, explained things well, and we in no way felt that Summers was trying to take advantage of us or get us to spend more money than necessary. Dustin spent over 8 hours at our home on a Saturday to replace the water heater and water softener (with help from Mike), and we couldn't be more pleased with their service. Thanks, Summers!

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