Best Businesses in Indianapolis, IN

Jimmie Self with Who's Our Plumber is one of the most honest, fair, diligent, and knowledgeable plumbing contractors I have ever worked with.  I have hired Jimmie to work on my own house multiple times, and including 2 slab leaks that required the excavation of a portion of my garage, porch, sidewalk, and the installation of a brand new service line.   The company was not only diligent in completing the work, but also great at communicating with the my insurance company directly.   I recommend Who's your plumber to all of my real estate clients, friends, and family, and everyone has had an excellent experience related to timely service, pricing, and having their plumbing problem solved.

We were in need of emergency service to fix our washer and dryer.  I called at 12:30 to check on availability and they were at my house by 3.  They fixed the issue quickly while also explaining to me why the issue was occurring and how to notice in the future of a potential problem.  I was impressed by the professionalism of each person I spoke with today and their rate was extremely reasonable.  A Team will be my first call the next time we need a plumber.

I had a major hot water tank leak. David responded quickly to my request and was able to come out the next day. He kept me informed as to when he would arrive so I was able to get other things done as opposed to being stuck waiting.  He was courteous and thorough and talked me through all my options. I needed a new tank and he went and got what was needed even though it was almost 5pm and came back and finished the job so we could have hot water that night. He made sure my utility area was clean and tidy after he completed the job and I very much appreciated that he stayed until 7 pm to take care of my issue. The price was reasonable and the service was great.

So I finally had it with the tapping noise in one of our bathrooms. Fearing the worst (a leak) even though I had let this go on for some time, I decided today was the day to get a leak detection done.

To my surprise, Chris and Zack actually were able to work me into their schedule on the same day. The whole process took about almost 2 hours, but they were very thorough. Fortunately, the issue wasn't a leak and was just contracting/expanding older pipes.

I really appreciated the thorough explanation and answers to my questions. Chris and Zack were friendly, and it felt like I was talking to neighbors that were helping me out rather than someone I hadn't met. Chris is the business owner, and he offered to help out in the future should the need arise (and we both hoped it won't)! It's always reassuring to know that there are reliable service providers out there who take care of their clients whether it's first time service or return business!

Hamm & Sons we're prompt, polite, and efficient! I had an emergency bathtub overflow and they were here the day of to unclog my drain. Definitely will call them again!

The worker showed up to install my new faucet.
He completely removed my current faucet,
tried to install the new one, only to advise me finally
that is was the wrong size.  Charged me $270
for nothing.

I needed a new toilet installed and a friend recommended Sordahl plumbing. The man who came out was knowledgeable and was able to get everything switched out quickly. It's working great! I'm having them come back next week to install some cut-off valves under the sinks. I'd recommend for efficient and good service.

I have hired them for 2 major jobs and he is always fair priced and works me in quickly. Top quality work and communicated very well ! Will always call him first for plumbing needs !

I am SO thrilled with my service from Jesse Jones from Covalen in Indianapolis.  He was professional, respectful, and very accommodating. He explained all of what was going on to me in a way in which I understood. He answered all questions that I had and made me feel a lot better about my situation. He is knowledgeable in this field and knows what he's doing. Jesse is an A+ employee. If I ever need to call this device again, I will ABSOLUTELY be requesting him.

These gentlemen were wonderful! They came out on a Thursday evening to give us a quote, and we're back Saturday afternoon to do the job of installing an additional outlet in the garage. They were very thorough on the planning, and the checked a couple times to make sure they were doing what we wanted. They were very well priced, courteous, quick with their work, and cleaned up after themselves. We will definitely use them again for future electrical projects.

We're very happy we found Isley Plumbing.  We researched different plumbers and chose Isley, and we agree with others that they are the best around.  Every part of the process was impressive & professional, starting with the call to obtain the appointment, then the text to tell me the plumber was on his way (with a clear photo of his face!), and the professionalism & quality of the plumber himself.  He was well-trained, knew what he was talking about, took the time to offer us options & to educate us, and was careful, efficient, and skilled with his work.
The work he did for us:  replace our garbage disposal.
We liked that he came prepared with two types of disposals on his truck, explained them both, and let us choose between the basic on & an upgraded one.  We chose the upgraded one after numerous fails with basic disposals.  Other plumbers in the past just replaced our disposal with another low-end one & thus we kept having problems.
We are happy to have found Isley & will be using them from now on.

We recently purchased our home and shortly after moving in we started having septic problems. We had a few other companies come out and they just told us to be careful about how much water we were using as we had an old septic system, never once did they look deeper into our issues. One went so far as to tell me (sight unseen) that we needed a new system and it would be $30k.

Jump forward to 2 septic pumps in 2 weeks, I decided to call Acme to come out and try to diagnose our issues. The person I spoke with at the office was incredibly friendly and knowledgeable, telling me they would have someone out very early the next day.  Michael came out the following morning, took time to listen to me and try to understand what we were experiencing then immediately went to work. He discovered we had a compromised leech field and began discussing our options. He very easily could have told us that we were out of luck and needed a new system but instead he told us a rejuvenation would get us back up and running for a fraction of the cost. He sat with us patiently while we were waiting for the financing coming through, as soon as it did he got right to work. The same day he came out he had diagnosed and fixed our problem while also identifying some other issues we were having, which we (homeowners) opted to skip for the sake of saving money.

A few days later those issues he was concerned with, ended up becoming bigger problems. Michael came back out to take a look, free of charge, and confirmed that it was a bad pump. Again, within the same hour we had a new pump on site and he was hard at work replacing it for us and explaining the whole process to me so I could better understand our system. Extremely impressed with his professionalism.

This could have easily been 10x more stressful on our family and our finances but rather than gouging us, Michael saw to get us back up and running in the most cost effective way.

ACME will be the ONLY number I call when I have any issues with our septic. They have earned my trust and confidence time and time again. Do yourself a favor and call these guys!

(There was a few other individuals that showed up to help with the job, however I unfortunately do not remember their names but they were also extremely kind and professional)

I have used this company 3 times now and always a pleasant experience.

All 3 were electrical light replacements with fans.  They do great work and are polite and clean up after themselves.

I will be using them again in the future.

Darlene Corbett

I recently used Johnson Heating, Cooling, Plumbing for repairs. They did a great job. I found the charges very fair and the plumber, Brandon, was professional and friendly -- and effective. Thank you for the great work : )

After another plumber never called or showed up, Reave was able to come by and fix the problem in no time at all. He was very professional and provided lots of value-added information. Zero complaints with Reave or his service.

I moved into a new home back in March. On April 13th, 2018, I had to use my home warranty because my Water heater was leaking.  The water wasn't staying in the pan and it was leaking all over my ceramic tile and onto the carpet. Kevin from L.D. Smith Plumbing came out. He told me I needed to have the water heater replaced. I agreed. He replaced it and installed the new one. He informed me that the home warranty didn't cover the disposal of the old unit, so at this time I paid $140, so he could take my old broken one away. Kevin at this time only replaced the water heater and not the pan. We talked about water leaking out of the pan and he saw water under the pan. He said that it will dry out, there was just a lot due to it leaking.

Now fast forward to 9/21/2018, I had to have them come back out (through the Home Warranty) because the pipe on my water heater was leaking again! It was not holding in the pan again! I had to keep switching out towels every day for two weeks prior because the pan was leaking all over my ceramic tile and carpet again! When Kevin came back in he told me that he talked to the home warranty company and they said they would cover the leaking pipe, but I needed to add a expansion tank and they didn't cover that. He then joked about how he had to word things correctly to the home warranty people because they are picky about what they cover. He told them he had to change the pipe (which was on the side of the water heater), but when he told them that the pan was leaking again - they all of a sudden wouldn't cover him removing the water heater, so I had to pay out of pocket for that and that cost was $544! I at this time asked him why I would have to pay to have him pull the water heater out to see if there was a crack in the drain pan and his response was Well it's not covered and that is the cost of labor to unhook the unit and pull it out to replace the pan. I stood in disbelief because the water heater needed removed anyways so he could fix the pipe and cut the pipe on top to install the expansion tank. He just looked at me like he understood, but said he had to charge me that. This was on top of the $364 I had to pay for this expansion tank because supposedly the water heater heats up too fast and it needs more room for the water to go when it expands. Not sure if this is true or not because right now I'm not believing anything I was told by this company. I had to pay the total $908 so I could actually have my 5 month old water heater working properly.

I called the office on Monday 9/24/2018 to try and talk to the owner about my issue. I in no way needed to pay the $544 for him to disconnect and remove the water heater when he had to any ways to fix the pipe and install the expansion tank! I spoke to Jennifer, who claimed to be the office manager. At first she was extremely rude when I was explaining the situation to her and told me that back in April, Kevin never put notes in the system from my order about the pan leaking, therefore it was too long ago to assume that it was an issue back then. I explained THREE times how Kevin told me he'd have to remove the water heater to fix the pipe and install the expansion tank on top because he had to cut the pipe on top of the water heater to install the tank. She finally just said she would talk to the owner of the company and he would call me back. About 15 minutes later I received a call back from Jennifer stating the owner Lance, said she could refund $100 for the inconvenience. WHAT!?!?! I asked her what $100 of the $544 I paid for him to just remove and disconnect the water heater meant and why was it only $100, when in no way should I have had to pay this amount. All she would say is that Lance, the owner, told her just to do that, but she didn't know why it was only $100, she would put it back on my debit card I paid with.

I am in EXTREME DISBELIEF about this experience. I feel 100% taken advantage of and lied to. When I let a service pro in my home, I'd expect them to be professional and do the right thing. I have asked the owner Lance to reach out to me, but still haven't heard anything from him. This was wrong and just a way for the company to get money from a home owner and the home warranty company.

STAY CLEAR OF THIS COMPANY. If the home warranty company assigns your plumbing issues to this company, call and have them send the request to a different local company! They take advantage of the customer and are just out to get as much money from a home owner as possible and double dip with getting money from the home warranty company. Their office staff is unprofessional and rude. Also, the owner Lance, must not care too much about his customer's experience if he won't even reach out and at least have a professional conversation with a customer.

These guys did a great job for me after a total disaster with Service Experts (see my review for info).

Besides replacing the furnace and coordinating with the tenant directly, they happened upon problems with the venting and addressed this issue as well, which btw was the main reason that the prior furnace was in such poor condition (blocked flow and backdrip of condensation which rusted everything out and would have prematurely degraded the new furnace).

Yes, there may be cheaper and in fact the bid from Service Experts was a bit less. However, the service and confidence they instilled coupled with the direct coordination with the tenant was the value-add and well worth a couple extra bucks.

I'd recommend them. Really nice people btw.

Worst customer service ever. The extremely rude tech that told me good luck finding anyone cheaper after I said I wouldn't use them again. After I said I would ensure (which I did) they would lose contracts with other large commercial apartment communities he replied, I don't care. The office was apologetic but it wasn't resolved. Even if I have to pay more, it's totally worth it.

Summers saved my weekend! Came out same day within hours and my technician, Ryan had a solution within an hour! Very friendly and very professional. We will definitely use them again in the future

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