Best Businesses in Indianapolis, IN

Jimmie Self with Who's Our Plumber is one of the most honest, fair, diligent, and knowledgeable plumbing contractors I have ever worked with.  I have hired Jimmie to work on my own house multiple times, and including 2 slab leaks that required the excavation of a portion of my garage, porch, sidewalk, and the installation of a brand new service line.   The company was not only diligent in completing the work, but also great at communicating with the my insurance company directly.   I recommend Who's your plumber to all of my real estate clients, friends, and family, and everyone has had an excellent experience related to timely service, pricing, and having their plumbing problem solved.

Literally owe them big time! We had no water on Christmas- until A-Team came and saved the day! Literally felt like they should have had superhero capes on! It was Christmas! I felt horrible that they were missing time from their family. They came and fixed our busted pipe so that we could have water! Not being able to flush toilets and wash hands on Christmas was brutal- so we are very thankful to everyone who was involved. From our family to yours, Thanks a ton!!!!

I had a major hot water tank leak. David responded quickly to my request and was able to come out the next day. He kept me informed as to when he would arrive so I was able to get other things done as opposed to being stuck waiting.  He was courteous and thorough and talked me through all my options. I needed a new tank and he went and got what was needed even though it was almost 5pm and came back and finished the job so we could have hot water that night. He made sure my utility area was clean and tidy after he completed the job and I very much appreciated that he stayed until 7 pm to take care of my issue. The price was reasonable and the service was great.

So I finally had it with the tapping noise in one of our bathrooms. Fearing the worst (a leak) even though I had let this go on for some time, I decided today was the day to get a leak detection done.

To my surprise, Chris and Zack actually were able to work me into their schedule on the same day. The whole process took about almost 2 hours, but they were very thorough. Fortunately, the issue wasn't a leak and was just contracting/expanding older pipes.

I really appreciated the thorough explanation and answers to my questions. Chris and Zack were friendly, and it felt like I was talking to neighbors that were helping me out rather than someone I hadn't met. Chris is the business owner, and he offered to help out in the future should the need arise (and we both hoped it won't)! It's always reassuring to know that there are reliable service providers out there who take care of their clients whether it's first time service or return business!

These guys rock. Called and was scheduled next day; they came out and attempted repair on a leaking bathtub overflow but couldn't eliminate the leak completely (had a bathtub fitted over the original, and the leak wasn't in the plumbing). Ryan was honest, informative, and presented all options -  leaving me with a stronger sense of what to try next and how to resolve my issue. Best of all, the price was incredibly reasonable for the work performed. I can't recommend these guys enough - if you have plumbing needs, give them a call - you won't be disappointed.

Plumbers don't get more skilled, knowledgeable and professional than this!  We did a major remodel of our home, and the technician who did all the work was top-notch. He replaced our water heater, put in a new lift station in our basement, and installed both a reverse osmosis system and water softener.  The work was done efficiently and thoroughly, and he left the installation areas cleaner than when he arrived.  The pricing was incredibly fair, and the work was well worth the money.  Thank you for a job VERY WELL DONE!!!

I needed a new toilet installed and a friend recommended Sordahl plumbing. The man who came out was knowledgeable and was able to get everything switched out quickly. It's working great! I'm having them come back next week to install some cut-off valves under the sinks. I'd recommend for efficient and good service.

Super quick and professional response. They were able to come the next day for a quote and were able to complete the work in the same day. Had a pipe start leaking below the slab. They were able to chip through the slab to repair and patch the slab before leaving. 10/10.  Will call again.

We had a plumbing leak in our basement. We called Service Plus - two different guys fiddled around the entire day and then they let us know that they were going to need help from a more senior guy who could come out later in the evening. Until then, no using water, period. They called later explaining that it would be even later than expected, possibly 10 or 11pm, which turned into later, which turned into the next morning. They sent a more senior guy who came out and said that we needed a new grinder pump which, with installation, they estimated at $7782.

Sent them away and called Covalen, who charged me $3382 with tax and installation.  Covalen, Rick 317-308-2957

These gentlemen were wonderful! They came out on a Thursday evening to give us a quote, and we're back Saturday afternoon to do the job of installing an additional outlet in the garage. They were very thorough on the planning, and the checked a couple times to make sure they were doing what we wanted. They were very well priced, courteous, quick with their work, and cleaned up after themselves. We will definitely use them again for future electrical projects.

Very responsive and plumber did a good job.  Three star review was secondary to pricing.  Make sure you ask before work is done.  I had a hose bib replaced and a simple gas leak repaired and the bill was over $700.  I won't use them again because of the pricing.  Other then that they were great but it felt like I was being gouged.

Acme Plumbing repaired/replaced tub spout and water spigots. We are very pleased with the repair and professionalism of the plumbers. If you have leaky spigots, get them replaced! The new spigots are aesthetically pleasing. Great job ACME PLUMBING!

I needed someone to help my elderly Mom out with a couple of repair problems, and I don't live in the area. Kit was super responsive and timely. Kit quickly identified the issue and resolution. Then he followed through to finish the repairs. Great guy. Thank you, Kit!

Wanted to make sure the AC was good before I bought the house, so I called Johnson Heating and Cooling to check the AC out. Technician said it was in great shape. Moved in a couple of weeks later it has froze up three times. Called to see if they would look at it, since the technician said it was great when it wasn't. They want to charge me to look at it. I could have got credit toward the house for the AC, now im out who knows how much.

Avoid doing business with these people.  Terrible customer service.  The first appointment they scheduled (Sunday), they were a no call, no show.  When I called to inquire- I was met with inconsistent answers and sheer incompetence.  Ultimately, I was rescheduled for the next day, Monday (which also happened to be Memorial Day) but I've had to chase them down yet again.  Finally, 2.5 hours after the original 4 hour window I was given, I got a call from their technician telling me that I would now be charged after hours rates and not the rate I was quoted- despite all of this being their fault. Totally unethical bait and switch- avoid these crooks at all cost!

I had to use this service due to a home warranty. I would NEVER use this service again.  I had just moved into a new home in Meridian Kessler.  Understanding there might be an issue down the road with tree roots and issues with pipes, I never expected this the first week we moved in.  Home warranty sent these people out to snake the drains. At that time I was told the line was clear but they recommended I get a camera inspection - which I totally understand. Since I thought the line was open, I stupidly thought I had a bit of time before I got the inspection. A week later, the same issue occurred with raw sewage in the basement. The same people came and told me I needed to leave the home and that I needed a whole new main sewer line.  This was done with the worst customer service/communication skills I have ever encountered. I then asked for a copy of the camera inspection, when I was told I didn't record it. If you want it i will have to charge you.  This tipped me off that something wasn't right, you either recorded it or you didn't.  Why would I pay for something again that I just paid for?  It didn't make sense. I was upset (as one could imagine) and not sure what to do. We have an elderly mother and several pets that would need to be moved. In the meantime and more money out the door,  Hope plumbing (who I recommend highly) came in and they were able to open the line enough to give us a few more days in the home (using water conservatively).  I paid for this outside of the warranty. LD Smith then had enough nerve to send me a quote for almost 15,000 dollars to put in a new sewer line, after I  had kicked their plumber out of my home and asked him not to send me a quote. Another company that specializes in drains (Nuflow, who are awesome as well), came in and did another camera inspection and they were able to open the line completely.  Guess what?  My main line is intact and just needed to be flushed with more powerful equipment.  Bottom line is I felt taken advantage of by this company, in a moment of stress. Thank goodness there are ethical companies in the world who will do the right thing by their customers.  This sadly is not one of them.

My water heater sprung a leak and after receiving what seemed like a very high quote from another company my FIL recommended B&W, who had replaced my sister in laws water heater a few months prior. I was able to get an appointment right away, Randy was friendly and professional, the work was done promptly and at a reasonable price. We've since used them for our HVAC, and had a good experience with that as well. Highly recommend!

If you want someone to make you feel incompetent call just drains. Called to get an estimate on something that it would cost to get a clean out but I don't know where the spot is for my clean out. She told me I would have to know where it was to get a clean out. I told her I'm not a plumber and I don't know these things. She then yelled at me that neither are they and hung up on me oh. Great customer service from them

Tried calling their 24/7 hotline at 7:50am today as my AC is having issues. woke up to a 78-degree house with the temperature in the 90s today in my area. Talked to Tamisha who took my information and then got tripped up on if this was an emergency. I responded that, Well, I have no AC and it is 78 degrees inside my house and it is supposed to be in the 90s today, I have two young children, under 2 here in the house as well, I don't know if that counts as an emergency but I would like to someone to come look/service my AC today. She repeated, Is this an emergency sir? I politely asked, Well what do you guys consider an emergency, so I can see if my situation qualifies for it? She responded, Before 8am. What?? I asked her again, What is considered an emergency to you guys and I can tell you if it is an emergency. She kept stating, Before 8am...

What do you mean before 8am? It is 7:50am right now, in ten minutes it will be 8am, but I don't see how a measurement of time is their definition of an emergency? How does that make sense? She would not proceed with the call, just kept going 8am is what is considered an emergency. That isn't even a logical response or answer to the question, What do you consider an emergency? If you called 911 and they asked What's your emergency? Would any sane person respond with, 8am! or any unit of time?

I don't know if their call center employees are a reflection of their actual service, but they did not get my business, even though I desperately needed service, because they would not proceed. They just wanted to waste my time about what is an emergency! I would not recommend this company...

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