Best Businesses in Indianapolis, IN

Jimmie Self with Who's Our Plumber is one of the most honest, fair, diligent, and knowledgeable plumbing contractors I have ever worked with.  I have hired Jimmie to work on my own house multiple times, and including 2 slab leaks that required the excavation of a portion of my garage, porch, sidewalk, and the installation of a brand new service line.   The company was not only diligent in completing the work, but also great at communicating with the my insurance company directly.   I recommend Who's your plumber to all of my real estate clients, friends, and family, and everyone has had an excellent experience related to timely service, pricing, and having their plumbing problem solved.

Had no idea til three weeks ago that Yelp had a fabulous feature...free concierge so to speak.  Yes, I did do an IRL Hoosier football wave by myself for this as if I was on the 50 yard line.  Happen stance on Yelp when I figured it out ;) .  I'm also sending a big whoop whoop for this today.  Thank you YELP!

After some disappointing efforts from other plumbers last month July/August 2022, this concierge feature on Yelp proves amazing.  

All I did was used what I had with Yelp & explained what was needed in the app then inserted pics.  Four local plumbers contacted me within seconds. A Team Plumbing Company being one of them. Adam at A Team Plumbing Company (Indianapolis) is quite stellar in the customer service department.  He far exceeded my expectations.  

Yes, we're all busy these days.  However IMO follow up is what will help a local business prosper.  Clear explanation is a plus.  Tho I'm not well versed in any technical plumbing words, Adam knew what I was referring to & what I knew was needed but couldn't say it to remedy our situation.  Per then sweating v Pex.  These words mean something else to me :).   I never felt as if Adam was trying to talk over my head or trying to make a fast buck. Thank you so much Adam!  Your patience & kindness is greatly appreciated.  

With supply chain issues, gas prices, & etc being what each Hoosier is dealing with today or trying to, these folks at A Team Plumbing Company understood this as well.  Things happened that prevented us from hiring this company.  Adam's follow ups made a positive impression on me personally.  This impression is why I'm writing this today.  I've spoken to this owner, Adam.  The vibes I received from him & his team are similar to the set of standards I have for myself.  Having it extended back to me without knowing another IRL or conducting paid business with them says more to a person like me.  

I know most definitely if or when I need Adam's expertise at A Team Plumbing Company, he will immediately contact me back to set it up.  I will be happy in doing so.

Kudos to this local establishment for sure!

Responsive, punctual, and transparent.
Easy to contact and arrange appointment online.

As well fast online invoices.

We hired Precision Leak detection to locate the leak- He was wonderful, came out the day we called him, pinpointed the leak with thermal imaging, ultrasound and pressurized the lines with air to double check with ultrasound. Very informative and accurate. We Highly Recommend!

Very happy with their quick response, excellent workmanship , and pricing. Highly recommend...

Very responsive, efficient, and reasonable fees for a repair on a sump pump! Jeff was awesome and very professional. He explained everything - great teacher! We had called another company before. They said they would come between 12 and 4pm. He arrived at 6pm! Also, their fees were double what I had to pay today and who knows... They could have cheated me into paying $1300 for another pump. So happy we used this honest plumbing company!

I needed a new toilet installed and a friend recommended Sordahl plumbing. The man who came out was knowledgeable and was able to get everything switched out quickly. It's working great! I'm having them come back next week to install some cut-off valves under the sinks. I'd recommend for efficient and good service.

I have hired them for 2 major jobs and he is always fair priced and works me in quickly. Top quality work and communicated very well ! Will always call him first for plumbing needs !

We had a plumbing leak in our basement. We called Service Plus - two different guys fiddled around the entire day and then they let us know that they were going to need help from a more senior guy who could come out later in the evening. Until then, no using water, period. They called later explaining that it would be even later than expected, possibly 10 or 11pm, which turned into later, which turned into the next morning. They sent a more senior guy who came out and said that we needed a new grinder pump which, with installation, they estimated at $7782.

Sent them away and called Covalen, who charged me $3382 with tax and installation.  Covalen, Rick 317-308-2957

These gentlemen were wonderful! They came out on a Thursday evening to give us a quote, and we're back Saturday afternoon to do the job of installing an additional outlet in the garage. They were very thorough on the planning, and the checked a couple times to make sure they were doing what we wanted. They were very well priced, courteous, quick with their work, and cleaned up after themselves. We will definitely use them again for future electrical projects.

I started using Isley and Sons probably 12 years ago when our water heater failed. At that time, everyone was charging a diagnostic fee of ~$70 but not Isley.  Despite my repeated statements of: I don't need you to diagnosis anything.  I have no hot water and water is leaking from the tank.  I want to you to replace it.  Everyone still needed to charge the a Dx fee.  So, I had Isley come out and replace the hot water tank, and they keep coming back time and time again.  The State brand of water heater they install keeps leaking, albeit under warranty and I keep getting the units replacement for free; however, I do have to pay for labor at a salty $500.  The two plumbers aren't on site an hour.

Prior to arrival, I receive an email with the plumber's photo and name and a follow up call with an ETA too.  I feel they are qualified and competent and safe enough that I would leave my wife home alone when here.  Yes, they have had to come back due to a leak but, hey, I makes mistakes too.  They wear protective face masks and shoe coverings and lay a thick canvas tarp on my hardwoods before removing the old water heater.  

While State may go out of business replacing these units under warranty, Isley and Sons will be around for generations to come.  When my current replacement fails, I am going to find the water heater I want, and then find someone to install, if I simply don't do it myself.  Getting the old one out of the basement will be the tax though.

We had an emergency on a Sunday. Dave was out in an hour, made a game plan and was out the next day for the entire day fixing the issues. He was professional, knowledgeable and accommodating. Thanks Dave, and everyone else!

I have used this company 3 times now and always a pleasant experience.

All 3 were electrical light replacements with fans.  They do great work and are polite and clean up after themselves.

I will be using them again in the future.

Darlene Corbett

Everything that this company said they would do, they didn't. Needed to fix a water heater install and in one hour charged $400.00. They are a scam. Standard pricing means over paying to you. No estimate before performing the work then stuck me with $400.00 bill and would not call me back for 5 days to let the credit card process. Scam company beware.

Had a HVAC technician come out to do a tune up of AC and check humidifier.  Service was great technician was very polite and helpful.

Do not use this company.  I have a tub shower combo that will not turn from tub function to shower function with clear transition.  I have had this company come out three times still doesn't work and they advised it was done the best it could be and could never be done completely because of the age.  They were sent by my home warranty company and now I have a leak behind my wall from their botched repair job (not covered) and had to hire a major company and pay out the nose to get it done right.  I tell everyone I know about the three repairs gone wrong.

Called B&W to look at a hot water heater. Repairman didn't even evaluate the unit. Just wanted to see how much he could charge me.  Quoted me $1,200.00 plus $250.00 to move a washer next to it! Went to Home Depot and got same unit installed for $700.00! What a rip off company! Wouldn't use them to hook up a garden hose.

Had two of their plumbers come out in one day. They both looked at our drains that needed cleaning and told us that they didn't have the tools to do the job the first time. When another plumber came out he refused to bring the required machinery inside because he had safety concerns about our stairs, yet when I told him they were perfectly safe to transport heavy equipment on his story changed to the fact that he didn't have the necessary tools either. We were told we'd be charged a service fee when NO WORK was done to our drains whatsoever. Will be looking elsewhere for a reliable and customer friendly plumbing company.

This company offered a really good deal on annual air conditioning tuneup last year so I decided to give them a try.  I bought their 3-visit package:  (plumbing check, tuneup, AC check, furnace check).  Two of the techs were really friendly (the AC and furnace ones); the third (plumbing check) less so.  He pulled out a camera (kind of like the dentist does) and showed me the inside of my furnace, which had some rust spots.  This didn't mean much to me but he insisted that because of these  the furnace needs to be replaced.  Of course I was alarmed, so called my regular local appliance company for a second opinion and they said there was absolutely nothing wrong with the furnace.  Plumbing guy said my water heater was such a poor model that the company doesn't make them any more.  I called the company and that said that they are making that model to this day.  

Because of this shady advice, and because I had similar scheduling issues as the other customers, I gave their special offer a pass this year.  It's too bad, because other than the sales pitches, the techs really were friendly.  But I am a single woman living alone and depending on repairmen to be honest about repairs.  I just don't feel I can fully trust them.

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