Best Businesses in Indianapolis, IN

I've had a few different workers for different projects (garbage disposal and leak) the last week. Both workers were timely, nice, and efficient with their time. Should I ever have a different plumbing issue, I will definitely use Carters My Plumber!

We had Gluff Plumbing come to our home to assist with a new/updated connection for our laundry room. Caleb was exactly on time and was extremely professional and courteous. He provided us with an estimate for the work and was able to complete the job very promptly. His customer service was absolutely top-notch and he even identified items to improve at no cost to us.

When he finished the job, he was actually under his cost estimate!

I can say with all certainty, I would not hesitate to call Gluff Plumbing for any plumbing need we have.

Just based on the first experience, I feel confident going with this company for every plumbing issue I encounter from here on.

My water heater stopped heating and I called a couple of Indy-based companies to try and figure out what was wrong. First company made a quick assessment and said we should replace at least the heating elements and maybe the thermostat too, just to be safe; this would have been $500-800. I reached out to Plumb On to get me a second quote since that first one felt high.

Corey came out and spent 45 minutes or so thoroughly diagnosing the problem. It turns out that none of the hardware components were broken, and Corey identified the true problem: a loose wire and a bad connection, which he fixed within a few minutes. He didn't even charge me for the dispatch out of consideration for my having paid $90 to the first company. Impeccable. This is the kind of person/company you want to give your business to.

Nance Plumbing has been taking care of are plumbing needs for the last 30 plus years. He always does an excellent job at a fair price.
Would recommend Nance Plumbing for any of your home or commercial needs.

Had a shower valve and fixture replaced in a tight tiled space.  He also replaced laundry fixtures, and my outdoor spigot.  John was very professional and on time.  If you need good work done big or small at an affordable price, call the Plumb Doctor.  I will keep his card on my fridge for any future work.

Unprofessional and Unreliable. Luckily, I contacted him to confirm our appointment and he said he couldn't make it. I reminded him that I made special arrangements for the time to work and asked if he could make it work. Nope was the answer and no apology was offered. I wasted a week thinking he was going to take care of my repairs.

Thanks for your timely work to complete a water softener install and other plumbing needs.  I appreciate you guys coming out quickly, providing necessary fixes, and providing a fair cost to complete.  Highly recommended!

We inherited a water softener system with our house that I didn't know enough about, so I called so see about having some preventative maintenance performed (just trying to be a good homeowner, y'know). The gentleman I spoke with told me what I needed to know over the phone and saved me a potentially costly visit. I really appreciate service companies that take the time to educate consumers.

I was very happy with Tomlinson Plumbing.  They were professional, effective, and efficient.  As the previous review so eloquently states, they arrived early and finished before schedule and explained everything in non-esoteric terminology.  I highly recommend them!

I had an appointment to install a battery backup sump pump in my basement.  I previously purchased a new system that needed to have the old pump cut off and the new pump glued on and two switches attached at appropriate levels to activate the pump and indicate high water.  3 technicians showed up and informed me it was going to cost $525 or I had to pay $65 because they came out.  I told them I had the right to refuse an unreasonable quote and I wasn't going to pay $65 for a crappy quote that they could have given me on the phone.  I offered time and materials and they refused as they are only allowed to work according to accepted quotes.  I always thought quotes were developed based on time /labor and materials and not just made up sight unseen.  I am an older guy with a heart condition.  I know what this job entails.  I just can't do it myself.  I don't expect to be taken advantage of but $525 is CRAZY.

Caution!
This company was assigned to us by our Home Warranty company.  We needed to replace our water heaters. Dealing with Premier was difficult since communication was extremely poor. The level of professionalism left something to be desired.  I will attribute this to the management. Since the employee was pleasant to work with.
After five days of dealing with them and not knowing when they were coming or whether or not they had our water heaters, we decided to go with a different company.

Do you research before embarking in any home project.

Cheers!

R&R plumbed the house I recently purchased, so I decided to see if they could swap out two (taller) toilets for me.  I'd already purchased the toilets I wanted, so I called and left a message with their service line.  A nice woman called me back within an hour and offered me an appointment the next morning! Can't beat that for service.  The plumber Danny showed up within the window of time promised and was quite friendly/knowledgeable. He even had his own wax rings and didn't have to use those I bought. He went to work, and had the two toilets swapped out as well as a bidet installed on one in no time!  He examined them both with me to ensure there were no leaks, and that they functioned properly before he left. He placed the two original commodes very neatly in my garage as I'd requested  on two trash bags.  The price was more than reasonable for this job, also. I was able to pay with a credit card via their Clover service.
Two thumbs up!

Awful sales experience - have to agree with other comments about their Sales Strategy - the TV commercials look slick, but buyer beware.  I wanted quoted a new heat pump - the salesman Mark arrived one hour late to my house for the appointment.  Then I asked that he quote a Trane system three times, but when he produced the quote, it was for a Carrier unit (when I pointed this out, he didn't offer to re-print with the correct information!)  And to make it worse, no model numbers were mentioned anywhere in the quote.  I told him to call back on Monday the next week, and it was Thursday that week before he called to follow up (three days later than I asked for)  - who in their right mind would sign a quote with all the wrong information?  Taking my business elsewhere.

The plumber, Rudy, improperly diagnosed an issue with a leaking pipe; incorrectly cleaned my water heater (which then caused me to pay $100 to fix his work); said he was too large to fix a leak in a pipe that I had requested; and conversed about his family issues far longer than he did work.  When the problems were brought up to Snappy, they said they would send someone out at a time that works best for us.  When given that time, they replied that they weren't available for several weeks after the time that worked best for us.  I'm understanding the two star review on Yelp now

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