Best Businesses in Indianapolis, IN

I've had a few different workers for different projects (garbage disposal and leak) the last week. Both workers were timely, nice, and efficient with their time. Should I ever have a different plumbing issue, I will definitely use Carters My Plumber!

We scheduled an appointment with Gluff Plumbing to diagnose a hot water issue. Caleb was quick to diagnose a full replacement of our hot water heater with a thorough explanation. Two days later, we have working hot water! Thanks Caleb and Gluff Plumbing.

Great people, service and fair pricing. Definitely recommend!

Nance Plumbing has been taking care of are plumbing needs for the last 30 plus years. He always does an excellent job at a fair price.
Would recommend Nance Plumbing for any of your home or commercial needs.

Had a shower valve and fixture replaced in a tight tiled space.  He also replaced laundry fixtures, and my outdoor spigot.  John was very professional and on time.  If you need good work done big or small at an affordable price, call the Plumb Doctor.  I will keep his card on my fridge for any future work.

Very professional. He contacted my husband right away and was able to come out the next day to fix my water heater. Very reasonably priced. We will definitely use him again for other plumbing needs.

Thanks for your timely work to complete a water softener install and other plumbing needs.  I appreciate you guys coming out quickly, providing necessary fixes, and providing a fair cost to complete.  Highly recommended!

Our water softener recently went out and we had Cooper's Water come out for a consultation. Very friendly, easy going, and they have a great product and warranty. Price was also the best. We had the water softener installed and we also decided to have a reverse osmosis system installed. We couldn't be happier with the quality of work, the quality of water, and the workmanship. Highly Recommend!

Plumbing is not hip or fun.  I write restaurant reviews, motherfuckers.  Who cares that Tomlinson shows up on time or earlier?  Or that they stand by their service to the point of not charging for labor on return visits?  Or that they will take care of multiple jobs on one call?  I wish I didn't have to, but I do.  I'm sure there are cheaper outfits in town, but the guys at Tomlinson are the best.  They don't even mind showing you how to do what they're doing.  I can't say enough good things.  Sorry this isn't edgy or clever.  I just like these plumbers.

I had an appointment to install a battery backup sump pump in my basement.  I previously purchased a new system that needed to have the old pump cut off and the new pump glued on and two switches attached at appropriate levels to activate the pump and indicate high water.  3 technicians showed up and informed me it was going to cost $525 or I had to pay $65 because they came out.  I told them I had the right to refuse an unreasonable quote and I wasn't going to pay $65 for a crappy quote that they could have given me on the phone.  I offered time and materials and they refused as they are only allowed to work according to accepted quotes.  I always thought quotes were developed based on time /labor and materials and not just made up sight unseen.  I am an older guy with a heart condition.  I know what this job entails.  I just can't do it myself.  I don't expect to be taken advantage of but $525 is CRAZY.

This company was referred by my home warranty to provide secondary service to a plumbing issue.  The original company was closed for the holiday and I had water backing up in my home whenever I tried to laundry.  Warrenty company said to call to make an appointment for the service....I called 7 times before some one picked ( I had left a voicemail as well).  The person answered indicated he was the owner? Was so rude and yelling that I had to hang up
I tried again the next day and again the yelling telling me I do not know how to communicate I just want my sewer line cleaned it got so bad that I eventually said I did not want him in my home the way he yelled...no professionalism at all.

Worse plumbing company can not get plumbing lines straight for new homes.they try to fix the lines by zip towing them to the frame work causing pressure. Bowed walls from water damage threw house.

We hired the company to clean out our hot water heater. I presume not much lime was removed as the bucket shown had very minimal debris (however, when I did it myself last year I had buckets upon buckets of lime which I manually removed by using a coat hanger). The gentleman was EXTREMELY nice, however, before even arriving to our home, suggested we replace our water heater due to age (including providing a quote over the phone). I found this odd that he was quick to say I needed a new water heater without seeing the system or knowing the age. Additionally, providing outrageous pricing to replace a bathroom faucet ($320 for labor on a 1 hour maximum job) and similar pricing to replace the fill valve in our toilet (another easy job that takes less than 30 minutes). I'm not a plumber, but $300 per hour seems very high. Especially when the gentleman is providing pricing to replace our entire water heater before arriving, and suggested we replace the entire toilet for an additional fee (when not needing). I know companies are struggling right now due to Covid and the War. However, I doubt I will contact this company again considering the recommendations or replacing items without knowing anything about them.

Final update 4/25/19:
After my husband spoke to the owner on Easter Sunday, a different team of plumbers came this week and fixed the two separate shower parts that were improperly installed by the first two teams sent. They said they were installed backwards. They were professional and prompt and the issues are resolved.

Due to no one showing up on to one of the scheduled days, the owner calling me a liar on Facebook (I wrote a review there too) and it taking 3 visits to have the showers fixed due to them improperly installing the parts in the first place, I would still not recommend this company.

Second Update after they responded and said they didn't work on our rental property:

Snappy Services saying they didn't install shower valves as of 4-21. Not only did they install one, they came back and installed a second one after it broke in our master bathroom last week. Again, they installed that one incorrectly. They have been ordered by Goal Properties Indiana to come back out to my residence and re-work the improper installation. Nice try Snappy Services. I'll be sharing your response with the maintenance manager from Goal Properties Indiana and you can take it up with them as one of their subcontractor.

Original review:
Extremely unprofessional. Called early in the week to confirm work requirements and time. Day of execution rolls around and I hear nothing. Call the company and they have the tech text me and says he will be an hour and a half late. Ironically enough, they were scheduled to come back to fix a shower mixer that they installed backwards. Not sure how a plumber can mess that simple task up. Wouldn't anticipate excellent follow through or customer service. Hard pass.

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