Best Businesses in Indianapolis, IN

This company came highly recommended and after having a negative experience with a different plumbing company, we were glad to meet Brandon. He was professional, efficient and knowledgable. He arrived wearing a mask, as expected. He installed a new kitchen faucet and also a new toilet in our home today. We will definitely be using this company going forward for future plumbing needs!

I just found my new plumber this morning. We had our sewer line back up on a Saturday night, Hunter Plumbing comes over at 8:30 on a Sunday morning (he was out of town at the time), takes care of the problem, tells us how to try to prevent the same issue in the future AND doesn't charge us an emergency/out of regular hours fee.
Professional job on the cheap...in my book, you can't beat service like that.
Thank you,

Tech was fast and knowledgeable.. Definitely recommend Cornwell. They did the job for only $125 where another plumber (Hope) wanted $750.

Very Friendly. Price is very reasonable. Just wonderful people that offers wonderful services.

Our water heater stopped working. They were very helpful giving me an approximate quote over the phone and then they also came out to confirm the quote for free. It was 20% cheaper than another company that came out to quote and charged me for the quote.

Indy Water Heater and Softener installed the heater very quickly and were really friendly. Danny, the owner was the one that gave me the quote and came to install the water heater, which I really appreciate. I like to support small companies. I am new in town and he was very sweet and when I asked him for referral for an electrician, HVAC, etc, he pulled out his phone and gave me a whole list! I highly recommend this company.

Friendly, fast.  They were flexible with meeting up with me, and explained things well. Great customer service, which is often a lost art these days.

The technician was very polite and thorough. He arrived in the timeline the company quoted. The work I had done was reasonably priced.

We had these guys replace our water heater. They left a gas leak! When I called to see if they could come out to fix it I had to leave a message and didn't hear back from anyone until 8:30 at night (4 hours later). I talked to the man who installed it and he made a gas leak seem like no big deal stating, Unless the smell is so bad you can barely breathe, it isn't really harmful. What?! He said the could come out the next day to check it since I had a one year warranty on the labor. We called FOUR times and no one retuned out calls. We were forced to have another plumber come out to fix the leak. We are now having our credit card company dispute the charges. What a mess! Do not use these guys!!!!

Way overpriced. The tech did not explain their cost of the water softener installation and they charged almost $500. All they had to do was hook it up since I provided the softener. I will never use this company again.

Had the worst experience with both the labor and customer service at my small business. They charged me $315 to fix a leaky valve on toilet that took 10 minutes and 24.63 in total parts. They called it a flat rate so whether I needed a small fix like this one-or a bigger issue resolved there was nothing in the middle. They also quoted over 1k to clean up the pool of water in bathroom. It was deceptive and shady business practice in my opinion and would NEVER advise using their company.

We needed to have our (very old) sewer line replaced. We'd received a quote from another company but wanted to bid out such a large project. Carlisle was less expensive and did a very good job. They gave us multiple options and quotes as well as their recommendations on how to proceed. The sewer was a tight squeeze between houses, trees, and our gas line. They dug it up and replaced it, as well as some additional plumbing inside to reroute a pipe without any incidents. They were very good at explaining to me what they were doing and were courteous and professional when asking me to run water to test the line. I would recommend them for future plumbing projects.

Quick response but a little less than honest when it comes to how much you actually pay them.  They really push their product as a replacement rather  than want to try to repair what you already have.  Hesitant to even try so not sure if they just want to make more money on full replacement or aren't confident in working on other brands?

Sewer back up. Nick was the service tech. Thorough job unclogging the line. Service is a little pricey but he took his time and fixed the problem.

Very poor professionalism, which makes me question their work. My husband scheduled an appointment last week, got our confirmation call two days before our scheduled appointment for Sat. @ 7:30 am. Was a No Show - No Call Left them a voice mail. Called back again on Monday and was told it was miscommunication. They did apologize but, again, makes me think twice about having them do any work for me now. Very disappointed

Technician inspected our hot water tank and advised that we needed a new burner unit. Said it would be a couple hundred bucks, or could replace the tank for 1600. While the tank is ten years old, the bladder, and tank in general is in good condition, so we opted for the burner. Tech returned a hour or so later, replaced the burner unit, and left me with a bill for $609.46. When I asked about the couple hundred buck quote he said, that hourly rate will get you. Told me that I should call the office as he had no control over the bill.

I called and left a message for the owner, Jerry Gordon - he did not return the call. I sent an email to Jerry - he did not respond. I detailed this issue on the customer service survey that followed in the mail - no response. The burner element went out yesterday. I called their office today and said that the tank would need to be replaced - the burner has no warranty. I phoned two other plumbers, and while they agree that I needed a new tank, $600 for a element install is a rip off.

A plumber from McNeely entered my home because Airtron was working there replacing the AC unit and they stupidly thought that that no one needed permission!?  I had an errand to run. Airtron had my cell #!!
There was a leak that wasn't an emergency in another condo unit. The fluidmaster in the toilet and the water shut off valve was replaced in my unit WITHOUT MY PERMISSION!!! Apparently or allegedly, my toilet was running and I've never heard it. (Neither did the plumber until he removed the toilet tank cover.) I hear it now, it runs after each flush, AFTER the unauthorized visit.  Upon arrival home from the errand I had to run, the toilet didn't flush after I used it. As I'm washing my hands, my cell phone rings. It's a plumber with McNeely plumbing who informs me that he'd been in my unit and had replaced the shut off valve to the toilet and the fluidmaster inside the toilet tank as the toilet was running. He had my phone number, but couldn't call before any of this occurred? ***NEWSFLASH, the toilet now runs after each flush and I can hear it, where I couldn't before.*** How interesting. All of this is UNACCEPTABLE!!! He told me that the Airtron techs allowed him entry into my unit. I let him know that he did not have my permission to be in my unit. I would have told him to wait until I arrived home, had he called beforehand. It gets better.. you can't make this up!

On Saturday, I pulled back the shower curtain to turn on the shower. The tub was dirty, where it had been cleaned on Friday morning at 9:30 when I last showered with normal water pressure! I also managed to step on a clear, sharp, plastic piece of the broken, plastic shut-off valve that had broken and had been replaced. This and drew blood from the bottom of my foot and a few choice words. How that landed in the tub is beyond me. I became very angry all over again.
I cleaned the tub AGAIN with about 1/3 of the normal water pressure. It took 8 minutes for my usual 2 minute, lukewarm shower. I called McNeely plumbing AGAIN and talked to the on-call plumber, Christian. I explained that another plumber had gained entrance into my unit the day before WITHOUT MY PERMISSION and had made unauthorized repairs, but that NOW I had an audible sound of running water when I flushed the toilet, a dirty bath tub, water pressure about 1/3 lower than what  I had on Friday morning and had a foot injury due to stepping on a sharp piece of plastic that had landed in the tub. He replied he was the on-call plumber and would call me back later when he could find out what was going on.

Christian did call back a few hours later and told me that Evan had been the plumber who had done the unauthorized (and incomplete) repairs. I told him that someone needed to come out immediately and fix the water pressure and the running toilet that I DID NOT AUTHORIZE OR HAVE KNOWLEDGE OF. Christian's response was that it was a holiday weekend, he was only the on-call plumber and if he couldn't find that they'd done something wrong, I'd be charged. My response was B******T, I HAD NORMAL WATER PRESSURE UNTIL YOUR COMPANY ENTERED WITHOUT MY AUTHORIZATION AND MADE INCOMPLETE AND ANAUTHORIZED REPAIRS! I'M NOT PAYING FOR ANYTHING! Christian ended the call. Admittedly, I was very angry.
I have two different stories of how McNeely plumbing gained access and an incomplete picture on Friday as to what had been done. Now on Saturday, I had a foot injury due to a sharp piece of clear plastic that was left in the tub and NEW, problematic toilet and shower issues.
On the 7th, McNeely visited again by appointment due to my travel schedule. The toilet running was fixed. The shower pressure magically corrected itself the week after all of this occurred.

Larry Plumbing did some work in my house about a year ago, He was found by the contractor I hired back then and never had to deal with him personaly. Recently, I had a situation where my basement flooded due to a clogged outside drainage, although it took us some time to find, my first person to reach was Larry... here's where it gets fun, he picks up the phone and tells me that he has no interest to help out due to a bad past experience with the contractor I had when I was remodeling the house .. he then tells me to find someone else to fix my problems! This level of unprofessional customer dealing leaves me with a bad taste in my mouth and thought I would share so no one has to deal with this kind of issues in the future. I don't have anything negative to say about his job which has held fine, but definitely on his customer treatment and more on emergencies such as the one I just went through.
SS

He was the only plumber who come come within 4 hours for a leak in my garage.  I should have waited.   He did find the leak in an outside faucet and repair it.  He then takes me into cutting a vent in my furnace stack to heat my garage, then drive to a hardware store 5 minutes away to buy a vent.  He was gone almost 2 hours.  When he came back he looked at another leaking outdoor faucet and told me it was not urgent, and that he wasn't available again for 3 weeks.  He charged me almost $800, most of that labor for time he wasn't even at my home.  I called someone else a few weeks later.  The second leak caused a mold problem that had to be remediated, and the furnace vent is not to code and has to be removed.  By the way, the faucet he did repair no longer works.  What a crook!