Best Businesses in Indianapolis, IN

This is the second time I have reviewed Paul Henderson Plumbing. Recently they replaced a garbage disposal. After looking at the bill and researching I found that they charged me twice what the disposal cost at all the local hardware stores. I complained but they said it was because the local stores get a better deal than they do. Why wouldnt they go to lowes? BI asked to have the owner call me to discuss this and I haven't heard  a word. I am very concerned that they are overcharging customers. And disappointed in Paul Henderson Plumbing.

The very best plumber available anywhere! We have called for help, estimates. and advice for a number of issues and plumbing projects for years and Hunter is the best. They are the only plumber we call.

Tech was fast and knowledgeable.. Definitely recommend Cornwell. They did the job for only $125 where another plumber (Hope) wanted $750.

I had learned of this company through the real estate company where I work.  We have several offices and whenever there's a plumbing problem where I work from I noticed it was Mishler who came to the rescue. The company is known for doing business with qualified people...but at competitive prices.  So when a leak in my bathroom sink occurred, I decided to give them a personal try and was very pleased.  Nice plumber, right on time, and great job.  Then just recently I had a very different and more complex problem so I called them again.  Same experience - different very personal plumber, good neat work, and fair price...hence this review.  I wouldn't hesitate to recommend them.

We have a clogged sewer vent stack which has already been diagnosed and only needs repaired. The plumber showed up on site and said there's no issue with the vent stack but there is soap scum, You just need to take care of your stuff. He was there for the service call fee and nothing more. He never intended to do any work. I cannot recommend such an unscrupulous business.

So far we've had Brett here to work on our HVAC and George to work on the plumbing. We bought an older home that had a few issues!  Both technicians were extremely courteous and friendly, on time, and best of all knowledgeable!  
Brett performed maintenance on our HVAC system to ensure it was working properly. In doing so, he discovered our AC wasn't hooked up correctly after another company had installed a new thermostat. He quickly remedied that for us.
George came in to fix a multitude of problems that we had asked him to address and he was able to find and fix a leak, find a solution for a wobbly freestanding faucet in our bathroom, and provide information and recommendations for a sink in the kitchen that needs to be reset.
Both technicians did a great job and we were not over charged for either visit. I highly recommend Commercial Services and will be using them again as needed!

The technician was very polite and thorough. He arrived in the timeline the company quoted. The work I had done was reasonably priced.

We had these guys replace our water heater. They left a gas leak! When I called to see if they could come out to fix it I had to leave a message and didn't hear back from anyone until 8:30 at night (4 hours later). I talked to the man who installed it and he made a gas leak seem like no big deal stating, Unless the smell is so bad you can barely breathe, it isn't really harmful. What?! He said the could come out the next day to check it since I had a one year warranty on the labor. We called FOUR times and no one retuned out calls. We were forced to have another plumber come out to fix the leak. We are now having our credit card company dispute the charges. What a mess! Do not use these guys!!!!

No business completed. I received a confirmation email in the morning after I made the appointment thru the internet. The time was 2-4pm for the next day. I received a called at 3:30 the next day notifying me they were behind on emails and wouldn't be able to make it.
Almost 2 hours wasted on waiting.

Very excellent service. Will use them again.  This service was for removing old kitchen faucet and replacing with a new faucet. The builder of this townhome in Carmel took a lot of cheap shortcuts. Our service man had to correct those mistakes when installing the new hardware.  It looks like it will last a long time. They also guarantee it via a 1 year warranty. I thought that was reasonable.

We needed to have our (very old) sewer line replaced. We'd received a quote from another company but wanted to bid out such a large project. Carlisle was less expensive and did a very good job. They gave us multiple options and quotes as well as their recommendations on how to proceed. The sewer was a tight squeeze between houses, trees, and our gas line. They dug it up and replaced it, as well as some additional plumbing inside to reroute a pipe without any incidents. They were very good at explaining to me what they were doing and were courteous and professional when asking me to run water to test the line. I would recommend them for future plumbing projects.

Came out quickly but discrepancies in what was invoiced (a week later and only after requested it) and cash that was paid out at multiple times a certain repairman returned.

I couldn't be happier with their help. Response was fantastic and the information I received unbeatable.  James, a very good representative of your company.

Indy Renovation was very professional and thorough. I got in touch with them with plans of getting a new water heater installed. They sent out a polite young man named Dan to install the aforementioned water heater. Dan left with not only installing a water heater in my home, but also installing hope in my heart. Sometimes I still think about Dan. I think about what he's doing or if he even works for Indy Renovation anymore. I often look up at the the stars and wonder if Dan is also looking up at the same beautiful specter, a beautiful specter indeed, but not quite as gorgeous as Dan. I wonder if he's the one made for me, lost amongst the galaxies, stars and nebulas, just as myself, just as all of us, in this perpetual landscape landscape that we call home. I love you Dan. Please come home.

3/10/15 - Plumber arrived EARLY which was a relatively nice surprise...but not ideal as I was in bed when the young man arrived (7:15am). He admitted not having my phone # to call give me fair warning of his :15 early arrival.

We have a Moen Roman Tub that has a cartridge 1248B that was stuck / corroded in both the hot / cold handles. He went out to his truck and within :10 determined that his silver Moen puller wasn't long enough to reach the deep cartridge.

He offered to drive around town looking for the correct tool...but that my timer would be running until it was located. I was billed $45 for :20 visit!

After handing him my $45 check...I felt as if I just awoke from a nightmare!!

P.S. - Mr. Williams (CC Williams) plumber came over the following week, he simply screwed a long screw into the cartridge (handle) and pulled real hard with pliers...popped out each cartridge in the first :10 of his visit!!!  :)

They have provided several services for my rentals. they are on time  professional and try to work you into their schedule if its urgent. I also love that they dont try to sell you replacements when not needed but will help in maintaining function.

Larry Plumbing did some work in my house about a year ago, He was found by the contractor I hired back then and never had to deal with him personaly. Recently, I had a situation where my basement flooded due to a clogged outside drainage, although it took us some time to find, my first person to reach was Larry... here's where it gets fun, he picks up the phone and tells me that he has no interest to help out due to a bad past experience with the contractor I had when I was remodeling the house .. he then tells me to find someone else to fix my problems! This level of unprofessional customer dealing leaves me with a bad taste in my mouth and thought I would share so no one has to deal with this kind of issues in the future. I don't have anything negative to say about his job which has held fine, but definitely on his customer treatment and more on emergencies such as the one I just went through.
SS

He was the only plumber who come come within 4 hours for a leak in my garage.  I should have waited.   He did find the leak in an outside faucet and repair it.  He then takes me into cutting a vent in my furnace stack to heat my garage, then drive to a hardware store 5 minutes away to buy a vent.  He was gone almost 2 hours.  When he came back he looked at another leaking outdoor faucet and told me it was not urgent, and that he wasn't available again for 3 weeks.  He charged me almost $800, most of that labor for time he wasn't even at my home.  I called someone else a few weeks later.  The second leak caused a mold problem that had to be remediated, and the furnace vent is not to code and has to be removed.  By the way, the faucet he did repair no longer works.  What a crook!

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