Best Businesses in Indianapolis, IN

I was referred to Paul Henderson Plumbing because they hold a warranty contract/relationship on the manufacturer of my water softener.  I called to verify this and they confirmed they have that contract.  I told them my scenario and they said they needed to send someone out.  The guy comes out access the problem, says he'll be back next week to fix it.  No mention of anything and the last time I spoke with someone in the office it was about them having the warranting contract/relationship with the manufacturer.  The guy comes out the next week just like he said and installed a part that should fix the problem.  Great! As the guy is leaving my house he says we'll send you the invoice....? First I had heard.  I get the invoice for $350 and was confused so I called.  They didn't even check if it was covered under warranty so she said she would check and get back to me.  Guess what, it wasn't under warranty (purchased less than 4 years ago).  The biggest issue I have is they charged me an initial trip fee of $45.  Their short explanation was (first, we charge everyone that), after probing we didn't know whether it was under warranty or not.  Well 2 things: 1. we could have check first with the serial number on the water softener and 2. Maybe mention to your clients that IF the system isn't under warranty, sending someone to look at your system will cost $45.

They performed the service well and the people they sent to the house were great.  I just personally think the transparency in cost or potential cost could have been handle a lot more professionally.

Brian and his crew have been my plumber for years.  They do great work and always fairly priced.  They've done all kinds of work for me from emergencies to renovations.  I recommend them anytime I get the chance!

Tech was fast and knowledgeable.. Definitely recommend Cornwell. They did the job for only $125 where another plumber (Hope) wanted $750.

The folks at Mishler Plumbing in Brownsburg are as professional and honest as the day is long. I appreciate having local, small businesses like this one that I can rely on. Thanks Mishlers!

Thank you to Indy Water Heater and Softener LLC!!! They were responsive, thorough, and incredibly easy to work with. I thought I would be without hot water for much of the week and in four hours the slab leak we had was found, repaired, and covered back up. Thank you for the great work!

One Hour H&AC put in our A/C compressor, but when the expansion valve failed and the coil iced up after only two years, they quoted $1519.00 to fix it, since we hadn't signed up for monthly payments to hold their various warranties / guarantees in place.   So I called Commercial Service, and they replaced the valve for $380.  Charley, the CS tech, was polite and efficient; the work was scheduled for just a few days after my call, and was done on time. Our A/C is running great, at a fourth the cost of the Indy-based Bryant outfit.

Very Professional!  Great Work!  Use them often...if your looking for a good reliable Plumber or HVAC (they do this too!)...I highly recommend and they won't make you take out a 2nd Mortgage to get your work completed!

My 1940s So. Bro rental that I'd purchased a few years ago had experienced root growth in the main drain and after years being dormant, it began backing up with use.  I'd already paid Just Drains to clear my main drain (rude, never again), and they went in from the line in the yard.  Now I had yet another issue that needed attention.  On Valentine's Day, a Sunday, in the snow.  

The renters had neglected to keep me informed of the bad situation that had progressed into an emergency, simply shutting the basement door, and we were now in deep sh*t (literally, ankle deep).  I was absolutely mortified and in tears after contacting someone to help me out earlier to no avail.

After calling a few places, I finally spoke to someone at Powerhouse and got a quote for $175 - same day.  The owner arrived to my mess and was very friendly and considerate of the situation.  He went above and beyond, ensuring that he ran the snake out to the street more than the average job to be sure it wouldn't soon happen again.  

As everything began to drain, he then cleaned up the mess and hosed down the basement so I wouldn't have to.  Of course once it dried I had additional sanitizing to do, but I was so happy with the experience that I told everyone about it.  Best worst Valentine's Day ever!

Now that I'm looking through my reviews, I realized that this MUST be added, despite the time that's passed, because I still recommend them to my friends.  

If only I could find an equally good electrician. Anyone?

Scott was very professional today. Needed my water heater flushed and needed a solenoid in my touch Delta faucet. Called Kirby Brothers Plumbing, the plumbers that originally installed my faucet, and they don't repair faucets that they install! They don't stand behind their work! I guess I won't stand behind them! Attaboy is now my go to plumber. Scott was very helpful with all our plumbing questions and concerns around the house!
Thank you, ATTABOY!

My fiance and I were in over our heads after trying to repair the toilet ourselves. We called Roto-Rooter in a panic and they were out to our house within 30 minutes (on a Sunday!!). Our service technician, Chawng, was extremely professional and able to solve our problem within an hour. Unfortunately, we ended up having to spend a pretty penny but we are thankful they came to the rescue. We will definitely use their service in the future!

We needed to have our (very old) sewer line replaced. We'd received a quote from another company but wanted to bid out such a large project. Carlisle was less expensive and did a very good job. They gave us multiple options and quotes as well as their recommendations on how to proceed. The sewer was a tight squeeze between houses, trees, and our gas line. They dug it up and replaced it, as well as some additional plumbing inside to reroute a pipe without any incidents. They were very good at explaining to me what they were doing and were courteous and professional when asking me to run water to test the line. I would recommend them for future plumbing projects.

Quick response time. Technician was knowledgeable, friendly, and had clean appearance. Found our problem quickly and completed repair with new parts. Pricing was fair.

Ok they didn't show up early but everything else went to plan! We even added a few extras and it was taken care of. Professional, great cleanup, timely! Since we purchased the Maintenance Agreement we get a small percentage off future jobs for a year so we'll be calling them back without hesitation! Already making my list....

These guys are wonderful.  I do my homework before hiring any contractors, and Indy Renovation came highly recommended at the place where I bought my tile.  They tiled a master bath, guest bath, built a master shower, and did tile backsplash in the kitchen and bar area.  I couldn't be happier with the quality of their work.  Junior and his helpers were meticulous with the details -- used a laser for straight lines, maintained consistent grout width, no cracked or broken tiles, etc.

Do not use Gordon Plumbing. They are totally unethical. We had our home hit by lightning and our water heater had to be replaced. The guy from Gordon came yesterday and by evening, we still had no hot water. WE called the boss at Gordon Plumbing (Steve), and he said he would have to charge us for an another service call to our home. Steve was very rude to my husband, and refused to do it for free even though we had to pay for the first time Gordon came to our home.

We will NEVER use this company again for plumbing. DON'T WASTE YOUR TIME!!

They have provided several services for my rentals. they are on time  professional and try to work you into their schedule if its urgent. I also love that they dont try to sell you replacements when not needed but will help in maintaining function.

Larry Plumbing did some work in my house about a year ago, He was found by the contractor I hired back then and never had to deal with him personaly. Recently, I had a situation where my basement flooded due to a clogged outside drainage, although it took us some time to find, my first person to reach was Larry... here's where it gets fun, he picks up the phone and tells me that he has no interest to help out due to a bad past experience with the contractor I had when I was remodeling the house .. he then tells me to find someone else to fix my problems! This level of unprofessional customer dealing leaves me with a bad taste in my mouth and thought I would share so no one has to deal with this kind of issues in the future. I don't have anything negative to say about his job which has held fine, but definitely on his customer treatment and more on emergencies such as the one I just went through.
SS

He was the only plumber who come come within 4 hours for a leak in my garage.  I should have waited.   He did find the leak in an outside faucet and repair it.  He then takes me into cutting a vent in my furnace stack to heat my garage, then drive to a hardware store 5 minutes away to buy a vent.  He was gone almost 2 hours.  When he came back he looked at another leaking outdoor faucet and told me it was not urgent, and that he wasn't available again for 3 weeks.  He charged me almost $800, most of that labor for time he wasn't even at my home.  I called someone else a few weeks later.  The second leak caused a mold problem that had to be remediated, and the furnace vent is not to code and has to be removed.  By the way, the faucet he did repair no longer works.  What a crook!

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