Best Businesses in Indianapolis, IN

Schüler had the fastest response, the most reasonable price and were the most friendly of any plumbers we called. The job ended up being much bigger, but they stuck to their initial quote. I will call them if I need repair work again!!

This company has been assigned through my home warranty a few times and I am always relieved to see them assigned to my claims. They are polite and professional. They explain things to me at a level I understand. They double check their work. They are on time and have even been able to make it earlier than the appointment times more than once which is really nice!

Our toilet got stopped up on Sunday night, I called first thing on Monday morning and they were here within an hour!  Worked us in between other jobs!  So thankful!

They were prompt, did a fabulous job and I will use them again!
Plus, I had used their service before and was very happy!

I have had David Bond do work for me both in the commercial aspect and the residential field and he has never disappointed!!!!  He is so thorough and if he finds anything else wrong he will fix it as well!   He's always on time and does what he says when he says it!!

We have tree root issues in our septic tank.  I spoke to Cecil 3 times and in all the calls I was very clear that we needed help with our slow draining tank.  In every conversation with him I had to remind him of this.  The 2nd time he called, he told me we should postpone the tank visit as he didn't have the time that day to do an eval.  This is the bottom line, they are not a full service septic company.   Don't let them waste your time.  Our situation only got worse because of him. Then he texted over and over again to try and justify his failure with the We are really busy defense.

Terrible experience. Spent $2k on slab leak and still had to end up replacing water heater which was never diagnosed as needing to be replaced by technician.  Communication was poor at best.

This company came out the same day requested ( through utility shield) and went out of their way to make sure we understood what was going on as far as a leak under concrete slab.   They were very professional and did an excellent job.  We will use them again for any future repairs and would highly recommend them.

If you make an appointment with this company, make sure you keep your phone by your side or they'll skip you and go to another job if you don't answer.

My wife waited from 2-5 pm ( my scheduled appointment) and I  was pumping gas in my car when they called. Returned the call within 5 minutes and they already sent the tech somewhere else.

Really poor customer service.

I made an appointment with Lawrence Plumbing on a Wednesday for repair of a leaking outdoor faucet on the following Friday The time came for the appointment and no one showed up.  I called Lawrence Plumbing twice soon after the appointment time to request a status report and each time left a message when no one answered the phone.  I never received a reply and subsequently hired another plumber.

Recently we had this company clean out our grease trap, which they have done many times before.  The gentleman running the truck dumped gallons of grease waste from their truck into our kitchen.  They had no back up plan or equipment to clean it up so it took them 30 minutes to even start cleaning this horrible mess up.  We lost hours for our employees and the smell after they were done with a very surface clean up was horrible.  When I, the owner, arrived at the end of what was 3 hours to clean up the issue (which again is just surface, the stench is still very much there) the man who caused the issue made excuses and never once said he was sorry to me for what happened.  We are now dealing with the smell of grease, which we don't even use in our restaurant.  It's been a nightmare of a situation.  All mats have had to be replaced, they damaged our wall during their clean up and it goes on.  Mistakes do happen but the worst part is they have not given a true apology or even acknowledged why this is a problem.  The owner took over 24 hours to look at the issue.  I asked for a call and instead he showed up in the middle of lunch rush and looked at the kitchen and said he doesn't see the problem.  The smell get's so bad we cannot have our door or large window closed.  His response was it's just grease - the smell eventually goes away and you know grease isn't a hazard right?.   I'm so surprised at the lack of care and concern and even just basic customer service.  Especially for a company we've used for years.  It's already cost us over $1,000 in lost wages and mats alone and I have no idea what the cost will be for our damaged wall and floor.

To be clear, I have not used their services, but I did witness the man in glasses and the gray van yell in a violent and overly aggressive manner at the car in front of him because of the traffic. The work may be good - who knows - but do you really want to support someone that is verbally abusive and aggressive to a stranger when in standstill traffic?  Thankfully, the company name and contact was on the van to clearly identify them.

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