Best Businesses in Indianapolis, IN

We had two leaking toilets. I emailed on Monday and got an immediate response. They scheduled for Wednesday, showed up early (!!), were polite, thorough, fairly-priced, and efficient. We will definitely call them again for any plumbing needs.

Steve has done a couple small jobs and then rough-plumbed a new bathroom for us. I've been impressed with his professionalism, punctuality, diagnostic efforts. He's been willing to take the time to fix some things instead of just replacing them. I'm going to keep him at the top of my list for plumbers.

Just moved to Indiana and purchased a home with an existing Cooper's Water purification system. I was unfamiliar with the under counter RO system and felt I needed to have fresh filters installed, I placed a service call with Cooper's and they sent field technician Abel out. He was very nice, professional and informative. He fully explained the system to me while he changed out the filters, checked for leaks and tested the system. He also went down into the basement and verified that the water conditioner unit was also theirs and verified salt levels and explained the system and proper maintenance as well. I was extremely satisfied with their service!!

I can't say enough great things about Hope Plumbing. They are professional, knowledgable, and punctual. Coming from condo living, we've learned that living in an older home is a whole different story when it comes to issues like plumbing and we are so happy to have found a reliable company to help us deal with the issues that arise. Thank you!

We paid $89 for a plumbing and drain company to basically say they didn't know. They offered to run their snake for $279, but said probably wouldn't help.  Silly me to assume they would try and solve the problem.  If the pipe was busted shouldn't he give an estimate to fix it?
All that being said, the owner called to check with me about my experience.  He refunded the service charge without me even asking.  That is business practice that is rarely seen these days.  I appreciate him reaching out.

Great communication! Even though we ended up not needing a plumber, he was kind enough to  give us a recommendation and advice. I appreciate the honesty and transparency. Thank you.

My air conditioning went out recently.  Technician showed up, and told me I probably had a pretty major leak.  He then tells me it's $180 a pound to refill my R22 (refrigerant) and I was almost 4 pounds low.  Luckily my Neigbor had just had their ac filled at $90 a pound.  I called their company to get a second opinion.  Turns out my ac was only a pound low.  It cost me less for them to come out and fill my ac than what I would have paid for one pound of refrigerant from this company.  Remember he was trying to sell me 4 pounds at $180 per pound.  Would have cost me over $800 for that one call.

My experience with this company was very pleasant and professional. I initiated a request for someone to come out online and was called the following weekday. The plumber was extremely courteous and professional.

Mike built us a trash can cabinet  for under our counter. He was on time, reasonably priced, and did great work. It looks like it was part of the original kitchen floor plan. We plan on using him  for several other projects.

Contacted Bob twice about scheduling a time to come out to 2 separate properties. He said he would contact the tenants to set up the appointments but never did. Didn't respond to follow up texts either. Not sure why he would agree to do something and then not follow through.

In response- why did you not notify me? Why did you not respond to my text for an update?

Very expensive but they got the job done and did prioritize me due to my water being completely out.

Two words-First Rate! Had a 15 year old HVAC unit that needed to be replaced. After (5) bids from other Companies, on advice of my Friend, called Howald and met with Tim F. Should have called them first. Tim explained everything in detail and in a way I could understand. He has over 24 years experience and was willing to work with me on price. Their bid was $300 less than all others and he was the only guy that actually listened to me and didn't try to up-sell me or push something I didn't want.

Set up install 2 days later and their Installers (Jason and Chris) actually showed up 20 minutes early. They have been working together for over ten years and one knows what the other needs or is thinking without asking asking. They work in perfect tandem and knocked out the job in less than 5 hours. They displayed a thorough mastery of knowledge on every question I had during the install and left my house cleaner than it was before they showed up. After the install, Jason took 10 minutes to go over energy efficiency best practices, maintenance, etc. He truly cared about his Customer and about making sure that every nut and bolt was tight and everything was perfect.  

If you don't want high pressure sales tactics and an honest Company that delivers on what they say and prides itself on integrity then call Howald.

When we purchased our house, one of our toilets were not set, one was running, our radon system wasn't attached and our water shut off was on the basement ceiling (who puts it there?). Aaron came out and fixed all our needs reran our water shut off to a side wall so all can reach it. He was great and personable. We ended up signing up for their 1 year service plan and are glad we did! Aaron is super personable and helped us understand the issues that were going on. We feel confident knowing we have plumbing heating paramedics when we need them.

Replaced and rerouted exterior faucet  and installed new kitchen faucet. Extremely nice people concerned with providing good service and respectful of property.

Worked with the owner, good guy, super nice and helpful with advice on the phone.  Saved me a lot of money.

We were in a bit of a pinch once the weather started turning colder. Went to fire up the old furnace and nothing. Of course this was discovered after hours and we struggled to get anyone who could come out in a timely matter.After working our way down the list we were able to get appointment with Godby for first thing the next morning. The technician called to confirm he was on the way and was very professional we he arrived.

Our technician was also very knowledgeable and good about explaining things in a way that was understandable and had us back up and running in no time.

Used them for years and were very happy with their sevice until the last two years.   They would service the units but seemed more concerned with what else they could sell on top of the service.   I am discontinuing their use.

Sumers is the only company we've had experience with, and I can't imagine using anyone else! We've had Nick both times we've had issues (a failed sump pump and failed back up battery), and he has  be been beyond helpful! He takes the time to thoroughly answer our many questions, and explains things in layman's terms so we can fully understand the process. Nick even gave us a heads up on future issues we may experience with our water heater and gave us a written estimate so that we can start planning ahead. We joined the Sumer's monthly plan which has saved us a lot of money on service visits and the service work itself? So I highly would recommend considering that option. Overall, Sumers has been extremely helpful and in line with other estimates we've received from other companies.

The installation crew didn't check to make sure they had connected power correctly.  The furnace went out less than 30 minutes after it was installed, and that is when Peterman got extremely problematic - not wanting to send people out for multiple days, initially saying that nobody could come out for 4 days.  Once they agreed to send someone the second day (after arguing with me for 45+ minutes) they then cancelled without telling me, and acted confused when I called and was upset that nobody showed up to the appointment.  
My youngest son woke me up worried about how cold his bedroom got, and there was nothing I could do except give him extra blankets, because Peterman brothers couldn't be bothered to fix their mistake in a reasonable time frame.

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