Best Businesses in Indianapolis, IN

I had a backup sump pump malfunction and I just want to give kudos to Steve and Jesse for diagnosing the problem and seeing it through to the end. Puts a homeowner at ease knowing they won't have a flooded basement. Steve makes sure the job is done right before signing off on it.

They arrived in masks for COVID, which was important to me. Excellent work, very polite and professional. Work done in a timely manner. They are now the company that I will call for all of my plumbing needs.

We can't say enough about our experience! We had a water softener leak and Matt came out immediately, prioritized our job, helped us with the warranty work and was in and out super quick. Even cleaned up after! It's hard to impress me with customer service these days, but Matt and Coopers water conditioning are 5 stars in my book. Thank you, and great job!

Justin came out and fixed my leaky faucet under warranty. I am happy with the service and plan to use them again.

My toilet clogged and I went to Yelp to find a company.  The four that answered all wanted to give me an estimate. Seriously 24-7 was able to get here the fastest (within 2 hours.) They sent Andrew Miller who gave me a quote. While it seemed rather high, they did get here quickly so I okayed it.

Andrew unglogged the toilet within minutes and did not make a mess. I was extremely happy with the job he did.

Service was great. Thanks!

Excellent work, well explained. Priced up front and reasonably so given the amount of work. Arrived timely despite big snowstorm. Will definitely use them again.

I have been using Chapman for the last 4 years on my personal homes and several rental properties. They have installed 4 ac units for me in that time. Every time I call they come out same or next day, once on a Saturday they came within 3 hours! Estimates are always clearly presented to me, even with a variety of options. The service techs are always timely, presentable, and polite. I always feel I am getting the best deal and good value. I've used other companies at my place of business due to contracts and would prefer to use Chapman!! Give them a try!

First time we used Big Frog Plumbing based on a recommendation and we were not disappointed. Scott arrived on time and was very pleasant. He came up with a solution that eliminated the need to cut into our drywall.  Impressive! We will definitely use them again and recommend them to others.

Pictures indicated complicated door installation but my simple door installation was unacceptable! Asked if he could recommend someone......not able to recommend any one else. Gets one star because he at least got back with us.

Both times I have had bob out to my house he has always been quick to respond and can got to me either that day or the next. First time it was a on/off valve for my outdoor hose spout that had been leaking in my house fixed it right and haven't had problems since. The second time I had concerns of a bathroom water leak and he instructed me to do three tests to see which involved closing the drains to see if the smell in my bathroom continued. If you want someone to do the job right bob is the guy for you. I understand why he doesn't give you a price when he walks in your door seeing some projects are hard to price.

I had an issue with a water leak from the humidifier water line. After discovering that the main water line cut off did not completely cut off the water I went online and booked an appointment for the next day. I simply used a garden hose to reroute the leaking water line to my sump pump at a reduced flow because the main would reduce the water flow.

The technician arrived within the time specified I would called and told that they were 40 minutes away in route. The technician was professional friendly courteous nicely dressed. He discussed my options with me and I made a decision as to what repairs I wish to have done.

I am happy with the overall service customer wise and the work done and would definitely call Carter's my plumber for other needs

My last two experiences with Howald have been very disappointing. We are on their scheduled maintenance plan and have been a customer for six years. Shortly after their last maintenance visit in the spring we noticed water all over our basement floor. Turns out the condensate drain was blocked, as it obviously wasn't cleaned as part of the scheduled maintenance. They sent a tech out to fix it (can't do the job right but always have time to do the job over) at no charge and we were left to clean up the mess. Today they were supposed to come out again for a maintenance check. They called yesterday to confirm the appointment but DIDN'T SHOW. I called their office and received a call back stating they had a tech out sick and had to reschedule their appointments. Too bad they didn't call me on the number I gave them to reach me, even though the person I spoke to stated their CSR log showed a note with the correct number and it also showed they called a different one. I guess poor service, cutting corners and failure to follow directions is simply becoming the new normal these days...

12/8/22 UPDATE: Howald rescheduled, sent a tech on time, and David did a great job answering my questions and giving our furnace a thorough inspection. I'm hoping my prior experience is the exception rather than the rule.

Bryce and Brandon were excellent.  Professional and knowledgeable.  Explained what they were going to do and what they did when done.  Had to replace a section of copper pipe to the water heater that leaked.  Work was fairly priced.  Tammy in Customer Service who scheduled my appointment was also great.  This is my second time using Plumbing Paramedics and I will definitely use them again.

I woke up to a laundry room emergency - a large puddle of water overflowing onto the hardwood floors into the hallway.
I called several plumbing companies, and Maxwell & Sons was the first to return my call.
Mike and his assistant were at my house in about an hour, diagnosed the problem, and replaced the faulty water heater at a reasonable pice. I would highly recommend their services for anyone with plumbing services needs.

Update: Considering the owner's response to my review, and reading how another Yelp user had a similar experience with disrespect from the owner, I will offer my suggestions to whomever is reading this to go with BIG FROG PLUMBING. The process to get someone out was simple and online, and everyone I spoke to and worked with were professional, polite, and courteous. They're who I will go with if I have any issues in the future, and it's literally only two minutes away from this awful company.

Complete bums. Had a service call for no heat. Was 5 hours late. Quoted a new system for $10,000. Another company came out and did a $257 repair and it's good as new. Crooks!

Mark W. has been our technician for several years.  He is always on time and works quickly.  I especially appreciate how he explains the problems or potential problems with clarity.  We never feel pressured to purchase or make changes, but feel informed instead.  

Thank you for the great customer service.

I am very pleased with the full furnace and A/C installation that I had completed on my home today by Summers Plumbing Heating & Cooling out of Brownsburg. The ancient furnace, which came with the home my wife I just purchased, was putting out anemic heat and eventually had a seizing blower motor. Summers quickly responded by sending out an install crew first thing the next morning. Jaritt, Mike, and Jonathan were very courteous, efficient, and went above and beyond to ensure everything was working perfectly. Thank you Summers PHC for all of your help! It is great to finally have good heat in the house.

We accepted an offer on our house.  The buyer requested an inspection.  Based on those results we needed an electrician to help us address/resolve issues.  James with great respect and professionalism, listened to our concerns and offered solutions that we understood with options to accomplish our end goals.  He expertly represented Peterman Brothers.

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