Best Businesses in Indianapolis, IN

What a revelation!  When our water heater died over the weekend, I called Steve Morin Plumbing expecting to leave a message and hope for a response on Monday.  Much to my surprise, Mr. Morin answered and agreed to replace the water heater the next day by rearranging his calendar.  Later that Sunday evening, I exchanged photos of the existing installation and we discussed the process for the next day.  Steve's son Jesse arrived on time and completed the work efficiently including a full clean-up.  In this day and age when reliable contractors are all but impossible to find, these guys are awesome and will be our plumbers going forward.  HIGHLY recommended!

They replaced my water heater and installed a water softener.  They are Professional, fair and efficient.  I would definitely recommend.

Mike R. came out and explained all of the options available for water softener and reverse osmosis systems.  He was courteous, very thorough and knowledgeable.  We plan to go forward with the systems we chose.  Thanks Mike!

The job required installing new plumbing onto original 1922 galvanized steel pipes and cast iron drains for a bathroom renovation.  When the plumber tried to mate a galvanized steel pipe with a new pex pipe, the connection burst apart that very same night causing a lot of flooding and water damage. They then gave us the run around on the water and damage cleanup which could have been a LOT worse if we had not heard the pipes explode in the middle of the night and turned off the water.  They then outsourced the clean up to Midwest who accused us of stealing one of their blow dryers. The plumber also upsold us a new modern washer drain which we really did not need  and he proceeded to rip out an original beautiful 2 inch copper drain along with ripping out a portion of the stucco wall to install the new cheesey washer drain - with no plan, concern or knowledge on how to properly intall, or patch the stucco wall they ripped up. These new style drains are not fit for a thicker than standard stucco walls. So it still looks ripped up and terrible and we lost our beautiful copper drain.
We have a 1922 house and trusted them with their claim of Old house expertise but they sent a guy that did not seem to know how to make a reliable connection from galvanized steel  into pex. He also used all clear pex instead of color coded red and blue pex with a smaller pipe size which restricted the water flow. After the job started standard expectations like color coded pex of the same pipe size as the galvanized steel were upgrades. The plumber they sent was very cocky and rude about our concerns. I think they are probably a good company but are growing too fast and not being careful enough with their new hires. One time you might get a good plumber and the next time a cocky newby that has no clue how to work on old plumbing.  I can't take the chance on them again.  I appreciate their offer to try and win my business back but not sure how they can since they did permanent damage to our stucco wall which is still not fixed and when it is a roll of the dice of what quality of plumber they send out.

They were very responsive to my request.  I didn't give them a good value because when I inquired about the visit they were going to charge me $99 for the visit and assessment.  Which was the highest of the company's I spoke with.  They wouldn't give me that $99 dollar credit if I selected them to do the work.  However the other 2 companies I contacted would give me the assessment cost credit if I chose them.
I didn't choose them to perform the work so I cannot speak to their quality.

I've never received such poor service. Besides the faucet dripping after a supposedly new one was installed, the owner then insisting it's normal and they'll charge me another $49 to come out again if he thinks nothing is wrong, today I noticed numerous scratches in the wood laminate flooring in front of the rug in front of the sink. I don't know what they did but clearly you can't trust these guys in your home. They could've easily put something down to protect the floor. They clearly don't care or only give good service to certain people. They only offer a 30 day guarantee on their own work but tell me delta offers a lifetime warranty on the faucet. Conveniently they took the box the faucet came in and any warranty information with them. The receipt they sent shows only one price for everything, $359. No company accepts that as proof of purchase. They were here for 30 minutes and only did damage

Had Chapman plumbing fix a toilet they had installed that developed a small leak at the base.  Amy took my call last week and offered to have someone come out immediately that day!!!!  Since a small leak, as scheduled for today.  Gage came out and was extremely nice, wanted to fully understand the issue and fixed it at no cost!!!  They honored their work and product.   From the office staff to the technicians, they are always so nice and helpful.

First time we used Big Frog Plumbing based on a recommendation and we were not disappointed. Scott arrived on time and was very pleasant. He came up with a solution that eliminated the need to cut into our drywall.  Impressive! We will definitely use them again and recommend them to others.

Mike's is fantastic! He's done a number of things at our place, from spa repairs to fixing some faucets and locks. He's a great communicator, timely, and charges a fair price. Highest recommendation.

Quick and nice but Super expensive. Charged $275 for a simple toilet re-seating.

While I do feel that Carter's is a little over priced I've had good experiences with them.  They have now installed a tub drain and a water heater in my house and they've done great work.  I've never had a problem getting them to come out.  In fact they have always been available the same day and have all the supplies they need in stock.  They still have that small local feel to them sending thank you notes and small gift cards after works completed and they don't charge to come out and give you an estimate.  They have become my first call if something goes wrong.

Plumber was friendly, professional and prompt. But pricing is what I'd have to call gouging. $321 to replace a leaking toilet shutoff valve. Ouch. And they charge $95 just to show up, so when the plumber quoted me $321, if I had turned it down I would have been stuck paying $95 for nothing. No-win situation.

When making the appointment I explained exactly what was needed, later the plumber told me they had flat pricing. I wish they would've told me that over the phone, instead I had to pay $95 to find out. It was a 10 minute job to install a $10 part, I just have no idea how they justify that pricing.

Update (Feb 2019):  We just had to replace our furnace (20 years old) and we had PHP come out to give a quote.  Ryan (the owner) came out and spent plenty of time with me to fully know what our needs were.  In addition to replacing the furnace unit, we needed a big section of the duct work to be moved.  He came up with some clever solutions for the ducting and a great offer on an efficient furnace.   They guys were here quickly, did a very good job, kept the whole place clean and were out in just a few hours.  We could not be happier!   Such great people and service.

I woke up to a laundry room emergency - a large puddle of water overflowing onto the hardwood floors into the hallway.
I called several plumbing companies, and Maxwell & Sons was the first to return my call.
Mike and his assistant were at my house in about an hour, diagnosed the problem, and replaced the faulty water heater at a reasonable pice. I would highly recommend their services for anyone with plumbing services needs.

I have always found the owner Mark to be very knowledgeable about water heaters. He knows his stuff. Gas water heaters are big on his list. The electric tankless are pretty much impossible except to run a single fixture in a home or business like a sink or lav. Plumbers know that. We get the specs on how much heat rise you can get from a device used to heat water from the cold, cold ground. A tank can heat and simmer the water over a two hour period. A tankless has to instantly heat the cold water into something usable.  For instance, a gas tank may be 38,000 BTU, and a tankless would need 199,000 BTU. That's over five times the amount of gas required to heat the water as quick as needed. Heating by electricity is far less efficient. I have learned so much over the years from Mark. Thanks :)

We have been a customer of Godby for probably over 10 years. We are on their Club Godby. I'll say they have very good service however,  I called to have them look at a couple of things. There is a $99 service call which is fine. We needed a frost free outside spigot repaired and Gary the technician (who has been here before and is a nice guy) gave me the estimate to replace one outside faucet (spigot) and I was shocked. I expected it to be over $200.? but it was over $400. Labor is over $200 per hour. I told Gary to forget it and paid the $99 call fee. We will be looking for another HVAC and plumbing company. BTW, the 3 stars were for their service. If I had to give a star rating on pricing, it would be a one.

Grant did a wonderful job.  He was polite and very professional.  The charge was very high for replacing only one element.  I checked the parts on line and the highest charge for a element was 60.00 and that was for a pair.  They were only at my house for an hour.  So the mark up on the part is 2 or 3 times the cost and the labor is 160.00 or an hour.  My bill was $340.00.

Sumers is the only company we've had experience with, and I can't imagine using anyone else! We've had Nick both times we've had issues (a failed sump pump and failed back up battery), and he has  be been beyond helpful! He takes the time to thoroughly answer our many questions, and explains things in layman's terms so we can fully understand the process. Nick even gave us a heads up on future issues we may experience with our water heater and gave us a written estimate so that we can start planning ahead. We joined the Sumer's monthly plan which has saved us a lot of money on service visits and the service work itself? So I highly would recommend considering that option. Overall, Sumers has been extremely helpful and in line with other estimates we've received from other companies.

Very knowledgeable. They do great work. I highly recommend them for plumbing, HVAC and electrical.

Error: html_entity_decode(): Passing null to parameter #1 ($string) of type string is deprecated
Line: 405
File: tpl-listings.php