Best Businesses in Indianapolis, IN

I talked to Steve and he was so helpful and saved us a lot of money. Gave us pointers for future little fixes. What a great plumber!

Steve was very professional and able to get out to my property the very next day. Gave me two options before moving forward and didn't charge us a service fee to diagnose the problem. Tenants are happy and I'm happy. Thanks again Steve!

Quick service and great installation!   Very nice and did not try to up-sale for a more expensive unit!

Yep. Still 5 stars, 5 years later.

Hope Plumbing is our absolute go-to for all things plumbing. This old house needs a special kind of love - the kind of love that Hope Plumbing gives freely.  I was pumped to be able to entertain Tyler M. (Hope Employee extraordinaire) for the past 2 days while he went above and beyond to address multiple plumbing issues in our home. From my first frantic call to schedule until Tyler walked out the door, communication and professionalism has been a common thread.  I always knew what to expect and when - the work was top notch  - and the price was fair.  We will never hesitate to call on Hope for all future needs.  

You get confirmation emails and texts along with an amazing bio of the professional they are sending to your home before they arrive.  It's the little touches that just make me trust Hope SO MUCH. I rarely get this excited about dropping money on pipes, so it has to be real.  

Do. Not. Hesitate.  Call Hope Plumbing!!

Sump pump flooded our basement at 2 am and they arrived in about an hour. Andrew was very professional and fixed the problem quickly. If you have an emergency, you can rely on them to take care of it fast.

Loved that they showed up in masks, fully covering mouth and nose. They were quick to identify the problem and gave an expert quote for both materials and labor. Always professional.

Two days to get a mini-split expert to our location, diagnosed a problem repair using guesswork. Quoted $500+ dollars for a warranty repair that covered parts. Time and materials is what is expected, they charge for knowledge, which was more guesswork that diagnosis.

First time we used Big Frog Plumbing based on a recommendation and we were not disappointed. Scott arrived on time and was very pleasant. He came up with a solution that eliminated the need to cut into our drywall.  Impressive! We will definitely use them again and recommend them to others.

Mike's is fantastic! He's done a number of things at our place, from spa repairs to fixing some faucets and locks. He's a great communicator, timely, and charges a fair price. Highest recommendation.

Bob is a straight shooter. He is fair and diligent. He was responsible and honest about every step of a process I had far underestimated. He is also a really decent guy. I had numerous other calls from other plumbers ... three days after my post.  Bob called immediately. I thought I was saving money but in fact letting him do his job probably saved me a lot of time, aggravation and money. I'd use him again in a heart beat. If he treats you as he treated me you will be pleased indeed. Plumbing is a tough business. In a world of marginal people, this guy should be proud of the honest job he does.

I have used Carters for about 10 years.  Everytime, the work is done successfully.  I trust their diagnosis of the problem and they offer two solutions:  1.  economical and 2.  higher quality.  I have chosen both depending on the failure and the type of inconvenience the failure presents.  They also offer a qualitative rating of the economic vs. the higher quality solution.

My family has used Howald for ... well, for as long as I can remember. I rely on their service for heating and air inspections. Recently I needed a plumber. I had a great experience! My plumber arrived, took a look, offered suggestions and then while he fixed things he offered to show me what was wrong and what to look for in the future. He also gave me tips for managing old pipes- I have an older home and it's just part of it. The safety protocols for COVID-19 have been consistent with each visit I've had over the last year. I recommend Howald any day!

So happy this team was able to help me tonight!! Called because I came home to a hot house, just googled mapped HVAC and they came up as a 24 hour service so I called. Gave my information to the receptionist who promptly sent an email to her technician whom also promptly called me. Came out right away and fixed my AC!! Super friendly and super honest. I couldn't have picked a better company!! Definitely will be looking forward to having them back out to make sure everything else is working good on my units, and maybe repair some plumbing issues too!! Thanks for all the help!!

Do not use this company!!!  Have a leak from an upstairs shower into a closet on the main floor.  I contacted our home warranty company and they assigned Maxwell and Sons the job.  They came over and looked, took the $65 service fee and I never saw them again.  I had a couple of phone calls with Mike and he promised to come by and start the repairs.  He was was driving at the time of our conversation and said said he would call back in a few minutes to schedule the appointment.  That was 3 days ago.  Unreliable company.  They just took the $65 and ran from the job.

Mark was GREAT to work with. I called after hours, he picked up right away and after explaining the problem with my water heater he was able to get to the problem right away. He even sent me a picture of what the issue was and explained what had to be done to get it fixed.  One of the nicest and most pleasant experiences I have had. He is honest and upfront! I HIGHLY recommend him.

I had a bird stuck in my furnace flue.  Not only did i get great service on the phone perfect service from the technician.  Poor bird was set free.

This is a great company.  Always responsive and they know what they are doing.  I'm so pleased.  I've used different companies over the years  but since i switched to Godby,  I've been 100% satisfied with heating, cooling and plumbing service!

I understand that pleasing customers can be very difficult. I also understand that sometimes service must be revisited and adjustments have to be made. However, the treatment by a plumber from this company was beyond anything we've ever experienced. He was rude, unprofessional, condescending and frightening. This company needs to really think about who they send to represent them. Our technician surely is not likely to create positive experiences.

Let it suffice to say that I am very disappointed with Summers.  I've used their services several times in the past when I've encountered a plumbing issue, and they were always most responsive and  courteous in fixing the problem.  So I had no reservations about contacting them this weekend when I had an unexpected problem with my water heater.  But it became  obvious from the moment I spoke with their service representative by telephone (at 5:20 p.m.  Saturday afternoon) that he was not enthralled with the idea of paying me a service call.  Nonetheless, he reluctantly agreed to do so after completing two jobs that were ahead of me.  That was the last time I heard from him.  By 10:30 p.m. , he was still a no show.  I would have at least expected a courtesy call from him offering an explanation for his absence, but I didn't even get that consideration.  Nothing irritates me more than when a contractor makes a commitment to me and then doesn't fulfill it.

Summers - if you're listening, you need to have a conversation with this technician about his customer service skills and keeping commitments that he makes.  Because you can bet that if he's done this to me, he has already - or will, do the same to another customer.

Had them to come out to service an AC unit that was purchased from them 7 years ago.  Was given a quote of $2500. Called a friend of a friend and $125 later, the problem was resolved.

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