Best Businesses in Indianapolis, IN

The shower faucet  in one of your bathrooms was stuck with the water turned on. Long story short we could not turn it off and essentially had to turn the main water off to our house.  I contacted a couple other plumbers who gave me quotes that were pretty expensive. I contacted Steve at 10 pm not expecting a response. He contacted me within 5 mins, had me send him photos, and the first option he provided me was cost effective and a 1/4  gift price and work of the other quotes I received.  While he did offer the same options as the other quotes -which came with a higher price, he assured me it was not necessary. He sent Jesse, who was awesome! My dog loved him too. He knew exactly what to do do, showed me the issue, and had it fixed quickly. Jesse was very polite and had great customer service! He did an excellent job! Honestly I cringe when I think of having any independent contractor come to fix something in my home but Its a relieve to know I can trust  Steve Morin Plumbing for all my plumbing needs in the future. Thank you so much!

Thank you Yelp for the feature of providing online estimates through your app.   It's a time saver & very informative. To have the ability of reviewing comments all in good time.  Yes, the good, the bad, & the ugly makes decision making more amenable. Appreciate all of the reviews.

Upon using Yelp's feature & having professional experts contact us made everyday simple things less challenging.  This company was concise in their service fees associated with remedies.  Tho we needed a water softener install plus an indoor shut off value update & repair, our immediate needs became apparent.  We opted for only doing the line with pex*.  Goodness gracious, I hope I'm using the appropriate terminology in this review ;) .

We were delighted when Winters explained what was needed in our amended plumbing job, arrived when promised, waived the service fee (omitted upon verbal agreement/payment).  I assumed this much as we hired them upon the IRL visual pricing.   Winters texted us when their person (Donnie) was on his way in the morning of.  We received a text so we would know who was coming & ETA of arrival.  

Donnie arrived when he said he was going to, explained what was required, preformed exceptionally well, no additional mess was present after the job was done, & the best part is that Donnie didn't try to overwhelm us with unnecessary services that we didn't need or thought we ought to want.   Love love love that aspect of hiring Winters.  The best part of Winters is that they are local.

*Pex is used nowadays per the licensed plumbers we spoke to in lieu of copper sweating.  

Thank you Donnie & team @ Winters.

Several months ago my aging Whirlpool WHES33 water softener stopped working.  I performed all the steps prescribed by the owner's manual to remedy the problem, but nothing worked.  At the urging of a friend, I contacted Cooper Water Conditioning for service.  The gentleman I spoke to on the phone there was more than courteous, and after describing the problem to him, he urged me to simply unplug the unit from its electrical power source for an hour or so and then plug it back in.  With that, the unit should automatically reset itself.    It worked!  The owner's manual mentioned nothing about addressing the problem in this manner, and the gentleman I spoke to at Cooper's had no obligation to share this remedy with me without first making a service call.  That gesture alone clearly demonstrated to me that Cooper's is a quality and knowledgeable organization.  The unit has worked normally ever since, but if I encounter another problem or that time arrives when I need to replace the unit, I'll definitely know who to call.

No Nonsense, just done right!
After a serious problem with our internal plumbing, I called Hope Plumbing hoping to get a good job done reasonably.  Well, long story, short, I DID!  From the first phone call I made, through the quoting, to the finishing and clean up of the crawlspace (sorry guys) and back yard, I have nothing but High Regards and Hope the best for the company who specializes on Older homes, like Mine.  I hope the best to Mr. Tingle and Travis for the hard work that they performed.  I will highly recommend them to anyone without regrets.  I asked for the job to be done right, and that is exactly what I got, a job done right and timely. Thank You!  Hope for the best and you'll get it!

Dan came out the next morning to diagnose the leak in my front yard.  He was very professional, nice, and good at communicating the issues.  They ended up not doing the repair because the problem was with the irrigation system.  I would use them in a heart beat next time I need plumbing work done!  Highly recommend.

The Grateful Plumber is my go-to for all plumbing needs. For a little over $500 he replaced an outdoor faucet, treated my slow draining sink, checked the water line behind my refrigerator, and showed me where my water main was (in the front yard). Excellent value and service. Highly recommend.

Over the last few months, my furnace has become an ongoing saga. While it's only 5-6 years old, the simple truth is it's had more than a few issues. While I believed that I had the issues resolved when the blower motor was replaced a couple months ago, I continued to have issues with a fan that simply wouldn't turn off and was massively driving up my utility bills.

I replaced the thermostat with the help of the company that replaced the blower motor, though their opinion was that a control board was likely needed. Since they'd generously offered to install the thermostat for a relatively slight fee, it was agreed that we'd see if the thermostat might help the issue.

Of course, it didn't.

I had the feeling that I needed a second opinion. I don't know why, but I just kind of felt like something was being missed. I had a friend whose ordinary heating person agreed to come look at it, but he never followed through.

So, finally, on a sick day I opted to jump on Yelp and look at some reviews. Early in the morning on a Friday, I contacted a couple companies that offer the get an estimate option. While Chapman's listing didn't offer a fast response, I added them to the list and, in fact, they were the first to respond and it was within minutes.

Due to the complexities of my explanation, they recommended I call in and talk to their scheduling person. I did. I actually talked to two people - both super friendly and helpful. The diagnostic fee was explained up front, at $98, and it was explained that even though I was pretty sure I knew the issue that this was standard to ensure nothing was missed.

While the fee struck me a bit high, I will also note I'd foolishly tossed their discount/coupon that they regularly include in neighborhood mailings. So, that was on me.

I also really just wanted a fresh set of eyes on the furnace and they offered to come by that afternoon between 1-5pm.

At around 2pm, the technician showed up. He was friendly and professional. He took some time to look, weighed what I had said and then found the real problem that, in the end, saved me quite a bit of money. It was a matter of one wire being placed in the wrong location.

That simple. Once that wire was moved? No fan issues or anything. Perfection. No control board was needed.

I learned that Chapman regularly deals with Bryant systems, the same brand as mine, and I also liked that this tech took the time to actually explain things in understandable detail. He called his service manager to make sure charging only the diagnostic fee was fine, but it was clear the intent was to say You don't need a new part. This fixes it.

I was impressed with their timeliness, their honesty, and the fact that after a couple months of being advised in a different direction that the tech truly did some diagnostics and found the issue by thinking outside the box. I liked that he considered my feedback, but trusted his own expertise and, in the end, saved me cash.

Located on the Westside, Chapman works all around Central Indiana and I won't hesitate to return to them for business as my Central Air system will likely be the next thing to need service/replaced.

I have used Big Frog Plumbing for two jobs. They where fantastic! Quick and clean. Very affordable. They even told me I didn't need some things to save me money! I highly recommend using them for you next plumbing job!!

I had Mike out to do some work on a hot tub in a new house.  He was helpful and beyond the work told me where to get parts so I could work on things myself.  That's the mark of a
Contractor that's got enough work they don't care about you doing some of the work to cut costs.

Quick and nice but Super expensive. Charged $275 for a simple toilet re-seating.

These guys are great.  They are always prompt, courteous, and knowledgeable, and get the job done right the first.  Just had a tech come to check my sump pump back up system after an inspection report said the back-up didn't work. Tech quickly found it in working order, explained how it works, and gave me a written explanation to provide to the inspector.  Great service!  I'd recommend without hesitation.

Harry from Howald Plumbing came out last Wednesday to repair a dripping bath tub faucet.  He did a great job.  A week later and not a single leak or drip.  He was very professional and even cleaned up when he was done.  I had several other quotes for the repair and Howald not only had the best price but I found them to be the most professional.  Talked to their Service Manager, Steve, who was great.  I explained the situation and he was able to trouble shoot it over the phone and quote me the repair price.  I am very pleased and impressed with Howald Plumbing and will definitely use them again.

Had a block in the line from the house to the septic.  Someone was to come out on Saturday.  No one came.  At 5 pm we called and was contacted back and told that someone would come Sunday.  No one came.  No one called.  Unreliable in my book.

We have used Maxwell Plumbing for several things.  We do not often recommend people but he is good at it all!  Customer service, reliable, cleans up after the job is done.  Knowledgeable!   Gave us options on what to do, very happy with results.  Our daughter bought an older home, he worked with her and got everything upto code and fixed.  Also, did a new bathroom re design for some friends of ours.

About a year ago, our well pump stopped working. We called a couple of plumbing companies, got quotes and were ready to contract with one of them when a friend told us we should call Weilhammer because they could probably give us a better price. We did and their quote was nearly half what we were going to pay. The guys came out, did the job, we paid and once again, we had a working well pump. I'm surprised there are several negative reviews for Weilhammer on here. On Angie's List, they have 122 reviews and an A rating. And they are recommended by many of my neighboors on the Nextdoor neighborhood app I use.

Thank you Godby for coming out in an emergency call. I had no air conditioning and my 90 year old mother coming to my house. Adam fixed the problem in a very professional manner. A big, big thank you to Stephanie for her patience and calmness. You told me you would see it through and you did. Thank you.

Steve offered me a replacement for my Mitsubishi mini-split AC/Heat for an upstairs. Set a date and time and Dylan and Jacob the technicians, were prompt, clean and did an excellent job installing.

Our technician, Jeremy, was very punctual.  When he came in he immediately put his orange booties on and went to work.  He was very professional in his inspection and confirmed what we already knew in one bathroom.   With the exception of the one bathroom we passed the inspection.  Jeremy gave us helpful advice in the settings on our water heater.  Once done with the inspection I asked him if he could repair the problem in the guest bathroom and he said he could, and he did.  Even with the help of one of our five cats.   We have dealt with this company several times now and am very pleased with their services.

We returned home from vacation to find our furnace was not putting out heat. Since we have a 7 month old, and an almost 3 year old, we needed help right away. I had never worked with this company prior to calling them this morning, but I can honestly say I was blown away by top-level customer service.

I called at 8:45am explaining the problem, and they assured me we would be taken care of today. After hanging up, within TWO MINUTES I received a phone call from the repairman letting me know he would arrive to our home in 20-30 minutes. He was incredibly polite and friendly on the phone.

Upon arriving to our home, he was respectful to my wife, our daughters, and our two cats. He explained everything clearly, answered every single question, and even took the time to show us the part that was causing us trouble, what it did, and what he believed the cause to be.

He was all done before 1pm, and this was not a very small repair. It was such a relief to know that our heat would be repaired, especially for our kids, and that it was done so quickly. I would HIGHLY recommend using this company.

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