Best Businesses in Indianapolis, IN

We had a slab leak and called Steve, he came out right away to assess the situation and advised a leak detection to locate the broken pipe.  He was responsive throughout and kept us informed and provided reasonable estimates.  Steve was honest and very knowledgeable, he took the time to answer all our questions and explain the necessary repairs.  We ended up going with a different plumber because they were able to start earlier but we wouldn't hesitate to call Steve again for any plumbing issues.

We called Winters Plumbing because we had a leak after I over tightened a water supply line and mucked up the threads when installing a new faucet.
Isaiah came to our rescue. He did such a fabulous job and in a short amount of time. Very polite and knowledgeable and answered all our questions.
Great attitude, friendly and a nice guy to boot.
I would suggest Isaiah and Winters Plumbing to anyone.
Terrific company with great employees!

Scott from Cooper's Water, LLC was recommended to us by a neighbor. He came and diagnosed a broken soft water resin tank and from start to finish our service was professional, extremely courteous, and reasonably priced. I highly recommend this company and the technician, Jesse, who arrived to service the drinking water filtration system and to replace the resin tank.

It was apparent that the previous plumber had misdiagnosed the issue and was not transparent about the options. I appreciated the honesty and presentation of options that helped us decide what was best for our situation. I highly recommend!!!

I had Hope Plumbing out to install a new kitchen faucet and garbage disposal (I provided the new fixtures). I was pleased with the technician and the work he did, but I ran into issues with customer service. The invoice provided after I paid was not itemized or broken down in any way - it described the services and listed the fee as one lump sum. When I asked for more details about the breakdown of pricing, I was first told that they don't do itemized invoicing and asked why I wanted to know (um, because I just spent hundreds of dollars and would like to have a better understanding of the pricing). After another exchange, I was told it was flat-rate pricing based on the tasks. There were two tasks, so I theoretically should have been given individual pricing for each of those two items. I already paid the money, and I wasn't looking for a refund. I simply wanted a better understanding of the bill. I don't think it's at all unreasonable for a customer to make this kind of request - invoices are typically itemized. It's suspicious and frustrating that I was not able to get more details from customer service.

We came home from dinner out and found that our sump pump had died and the basement was slowly flooding.  I called Seriously 24-7 and they sent out Andrew Miller who came right over from another job.  He was very understanding of the situation, explained all the options and once I choose, he got right to work.  One of the best workmen I have ever dealt with, especially considering the late hour.  I will definitely be calling them again for my next plumbing needs.

The Grateful Plumber is my go-to for all plumbing needs. For a little over $500 he replaced an outdoor faucet, treated my slow draining sink, checked the water line behind my refrigerator, and showed me where my water main was (in the front yard). Excellent value and service. Highly recommend.

Had Chapman plumbing fix a toilet they had installed that developed a small leak at the base.  Amy took my call last week and offered to have someone come out immediately that day!!!!  Since a small leak, as scheduled for today.  Gage came out and was extremely nice, wanted to fully understand the issue and fixed it at no cost!!!  They honored their work and product.   From the office staff to the technicians, they are always so nice and helpful.

First time we used Big Frog Plumbing based on a recommendation and we were not disappointed. Scott arrived on time and was very pleasant. He came up with a solution that eliminated the need to cut into our drywall.  Impressive! We will definitely use them again and recommend them to others.

I had Mike out to do some work on a hot tub in a new house.  He was helpful and beyond the work told me where to get parts so I could work on things myself.  That's the mark of a
Contractor that's got enough work they don't care about you doing some of the work to cut costs.

On time, nice guy, honest, reasonably priced, completed job.  Exactly what I was looking for...

Did great work for us on replacing a water heater. Quick, professional, courteous, friendly, and affordable. Highly recommend this local business!

I called Howald immediately after my furnace went out (of course it had to be the coldest week of the season), and they were extremely responsive and reliable. They showed up a couple hours later to diagnose the problems, gave a fair estimate, and the next day I had a new furnace installed! They even offer 2 free tune ups after installation. Definitely recommend them for your hvac and plumbing needs!

Called for emergency plumbing service on a Sunday afternoon. Was told I should get a call from a technician by 4pm. I never got a call from anyone. Waited all evening and night, had to call the office 4 times and still no service. So much for emergency response. will never call again

Maxwell has done multiple projects for us over the past six years. They are always responsive and friendly to work with!

Update: Considering the owner's response to my review, and reading how another Yelp user had a similar experience with disrespect from the owner, I will offer my suggestions to whomever is reading this to go with BIG FROG PLUMBING. The process to get someone out was simple and online, and everyone I spoke to and worked with were professional, polite, and courteous. They're who I will go with if I have any issues in the future, and it's literally only two minutes away from this awful company.

From start to finish the Godby team was extremely helpful, courteous and were able to get us an appointment quickly. I have already recommended them to other friends.

Our AC unit had been serviced last year by a different company, so it seemed odd that we would need service again so soon. Called Action Air who was able to come out quickly (and even had an earlier opening on the appointment day, so came out sooner) and take a look. They noticed there were potential micro leaks happening, which had been pointed out previously by the other company, and they recommended adding leak sealer, which had Not been previously mentioned or recommended. Refrigerant was filled, sealer added, and AC quickly started working well.
To go even further, they offered the Year membership, which actually dropped the overall cost of service and then includes two free checkups. They just finished the checkup and noticed the blower was running high, so upon lowering it the unit will run more efficiently and properly - more very helpful information!

Tl:dr; quality problem-solving, informative, and timely.

Our shower would not turn off. We had to shut the water off for the entire house. Nick was able to rebuild the faucet for us and we are up and running again. I would recommend Summers if your looking for a reliable, reasonably priced plumber.

$400 to clean an air conditioner coil that was easily accessible when the tech was already there for something else. The tech was great, but I would absolutely avoid this company unless you have too much money and need to get rid of some.

EDIT: For Jaclyn

I am located in Indianapolis, not Illinois. It's generally not the best idea to assume a customer made a mistake in leaving a review.

David

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