Best Businesses in Indianapolis, IN

This is the second time we have called upon Steve Morin Plumbing and have continued to be pleased. They are very responsive on the phone and are very good with communication and keeping you informed. Jesse and assistant arrived on schedule and went right to work to remove the old water heater and install the new one. They were very efficient and careful in their work. While here, they were also able to replace a shut off valve that was not working. I would definitely hire again and highly recommend!

Thank you Yelp for the feature of providing online estimates through your app.   It's a time saver & very informative. To have the ability of reviewing comments all in good time.  Yes, the good, the bad, & the ugly makes decision making more amenable. Appreciate all of the reviews.

Upon using Yelp's feature & having professional experts contact us made everyday simple things less challenging.  This company was concise in their service fees associated with remedies.  Tho we needed a water softener install plus an indoor shut off value update & repair, our immediate needs became apparent.  We opted for only doing the line with pex*.  Goodness gracious, I hope I'm using the appropriate terminology in this review ;) .

We were delighted when Winters explained what was needed in our amended plumbing job, arrived when promised, waived the service fee (omitted upon verbal agreement/payment).  I assumed this much as we hired them upon the IRL visual pricing.   Winters texted us when their person (Donnie) was on his way in the morning of.  We received a text so we would know who was coming & ETA of arrival.  

Donnie arrived when he said he was going to, explained what was required, preformed exceptionally well, no additional mess was present after the job was done, & the best part is that Donnie didn't try to overwhelm us with unnecessary services that we didn't need or thought we ought to want.   Love love love that aspect of hiring Winters.  The best part of Winters is that they are local.

*Pex is used nowadays per the licensed plumbers we spoke to in lieu of copper sweating.  

Thank you Donnie & team @ Winters.

Several months ago my aging Whirlpool WHES33 water softener stopped working.  I performed all the steps prescribed by the owner's manual to remedy the problem, but nothing worked.  At the urging of a friend, I contacted Cooper Water Conditioning for service.  The gentleman I spoke to on the phone there was more than courteous, and after describing the problem to him, he urged me to simply unplug the unit from its electrical power source for an hour or so and then plug it back in.  With that, the unit should automatically reset itself.    It worked!  The owner's manual mentioned nothing about addressing the problem in this manner, and the gentleman I spoke to at Cooper's had no obligation to share this remedy with me without first making a service call.  That gesture alone clearly demonstrated to me that Cooper's is a quality and knowledgeable organization.  The unit has worked normally ever since, but if I encounter another problem or that time arrives when I need to replace the unit, I'll definitely know who to call.

I was really pleased with Nate's work but I was disappointed in the 'unseen' office folks making the decisions. I was quoted a price as an estimate.  I made it clear that if more of the kitchen had to be 'jack-hammered up', they'd have to stop as I wouldn't be able to pay an additional increase.  I stated this several times and no one said anything.  No additional work had to be done however and Nate was finished with the repair in about an hour and a half as not as much labor was needed.  I then asked about a decrease in price since no additional work was necessary.  He called the 'office' and relayed that NO, there would be no decrease in the cost because if it had needed more work, nothing extra would be billed.  That didn't make sense to me since it wasn't explained that way if an additional work route would have been necessary. I felt like I was getting the runaround since poor Nate was having to relay the information office helpers. I told him I would appreciate a call from the supervisor..............NEVER did get a call from anyone.. I just felt unsettled with the office explanation and the fact that they didn't have the courtesy to call me, as requested.
Am unsure if I will use them again.......honesty is important to me. .

$40,000 quote for a rough-in plumbing quote on a renovation project. Absolutely ridiculous quote and a complete waste of time.

I got a quick reply to
my request and I was given an appropriate quote over the phone.

I use Chapman for my Heating and they are great. I had a plumbing problem and not knowing who to call called Chapman and couldn't be more pleased. They sent a fellow named Bill who was great. Very friendly and had the job done in an hour and it is perfect. I have found Chapman to be reliable, honest, and very professional.

I have used Big Frog Plumbing for two jobs. They where fantastic! Quick and clean. Very affordable. They even told me I didn't need some things to save me money! I highly recommend using them for you next plumbing job!!

I had Mike out to do some work on a hot tub in a new house.  He was helpful and beyond the work told me where to get parts so I could work on things myself.  That's the mark of a
Contractor that's got enough work they don't care about you doing some of the work to cut costs.

To replace my sump pump, was charged around 800 dollars. It's an effluent pump which I'm to understand is more than a normal pump, but I worry that 800 dollars was asinine to charge for this replacement.

His book, to be fair, quoted it at 740, and he charged the extra 45 for the trip (heh). Maybe effluent pumps do run 600 dollars and then the additional was installation. I just can't imagine that to be the case. I'd be curious to know the cost of the actual pump, I'm sure it's higher quality than you can get at Home Depot or Amazon, but those are my only points of reference.

Regardless, it's working now. That's something.

Called them out to put a drain in for my clothes washer. The guy looks everything over then goes over the plan and gives me a price. He also notices my hose spigot could use changing, shows me why pointing out issues with it. Gives me a price of $294 for just the spigot and can be done later. So I agree to the drain install price and he comes back out a few days later but tells me he's not sure if it can be done! He calls his manager who comes out and tells him how to do it, which was the way he told me HE was going to do it. It gets done and works fine. I call them a month later and ask to get the spigot changed now and how much was that again I asked? $294. I said go for it. They send the exact same guy out that showed me the problem with the old one. He tells me it should be $394 because of how difficult it is to get to! He was the one that looked at it in the first place! Felt like he was trying to shake me down for $100 more. Nice guy good work but not exactly trust worthy. Probably wouldn't use them again.

After another plumbing company came out and misdiagnosed where the source of a leak was, I called Howald. Austin responded immediately and came out within an hour. It turned out to be an issue for HVAC and not plumbing. Dan from HVAC was on call for the weekend and came out the same evening. He quickly found the problem and fixed it. So thankful for the intelligent employees at Howald!

Called for emergency plumbing service on a Sunday afternoon. Was told I should get a call from a technician by 4pm. I never got a call from anyone. Waited all evening and night, had to call the office 4 times and still no service. So much for emergency response. will never call again

We called Saturday to make an appointment. We have a clogged drain that we just cannot get clear. They were ready to come Sunday, but both my husband and I work. The person who answered our call mentioned that they had to rip up slab at another site that day. It made sense for us to not squeeze it in when we were all busy. We agreed on Monday at/after 3pm. It's now 7:10p. We tried calling to see if someone was even going to stop over. No one answered, voice mail full. Ok...

Excellent response and service, but $175.00 to replace a couple of bolts that hold the water tank to the toilet bowl? Just a bit excessive. Have used them many times, 2 water heaters and other minor problems. Didn't think they were out of line on those repairs but will check around on any future repairs or problems.

We were in a bit of a pinch once the weather started turning colder. Went to fire up the old furnace and nothing. Of course this was discovered after hours and we struggled to get anyone who could come out in a timely matter.After working our way down the list we were able to get appointment with Godby for first thing the next morning. The technician called to confirm he was on the way and was very professional we he arrived.

Our technician was also very knowledgeable and good about explaining things in a way that was understandable and had us back up and running in no time.

Steve offered me a replacement for my Mitsubishi mini-split AC/Heat for an upstairs. Set a date and time and Dylan and Jacob the technicians, were prompt, clean and did an excellent job installing.

I am very pleased with the full furnace and A/C installation that I had completed on my home today by Summers Plumbing Heating & Cooling out of Brownsburg. The ancient furnace, which came with the home my wife I just purchased, was putting out anemic heat and eventually had a seizing blower motor. Summers quickly responded by sending out an install crew first thing the next morning. Jaritt, Mike, and Jonathan were very courteous, efficient, and went above and beyond to ensure everything was working perfectly. Thank you Summers PHC for all of your help! It is great to finally have good heat in the house.

They were three and a half hours late to an appointment time that THEY picked out.  They said they bumped me for two of their Preferred Customers...which makes the idea of making an appointment completely worthless if they give your appointment to someone else.  I called the office to complain about this and was told that someone would call me back...but that was over 4 days ago now...and I'm still waiting.  And then they charged me $825 to simply clean an a/c coil and to add a little Freon...this is about three times what it actually should have cost.  Then they wanted to tell me that the coil would be going out in less than a week, so I should replace it immediately.  First of all, you cannot tell exactly when a coil will go out...they just wanted to over-charge me for another job.  And their quote for that was also three times what someone else would have done it for.  Wasted my time, over-charged me, and they couldn't care less.