Best Businesses in Indianapolis, IN

We were having issues with our kitchen sink which was incredibly problematic. Jesse came out and replaced a valve and installed a new faucet. His service was excellent and he didn't try to upsell us on things we did not need. He was incredibly professional, friendly and provided excellent service. I would highly recommend him and we have definitely found our go to go any future plumbing needs!

We called Winters Plumbing because we had a leak after I over tightened a water supply line and mucked up the threads when installing a new faucet.
Isaiah came to our rescue. He did such a fabulous job and in a short amount of time. Very polite and knowledgeable and answered all our questions.
Great attitude, friendly and a nice guy to boot.
I would suggest Isaiah and Winters Plumbing to anyone.
Terrific company with great employees!

Scott from Cooper's Water, LLC was recommended to us by a neighbor. He came and diagnosed a broken soft water resin tank and from start to finish our service was professional, extremely courteous, and reasonably priced. I highly recommend this company and the technician, Jesse, who arrived to service the drinking water filtration system and to replace the resin tank.

It was apparent that the previous plumber had misdiagnosed the issue and was not transparent about the options. I appreciated the honesty and presentation of options that helped us decide what was best for our situation. I highly recommend!!!

Just spent the day waiting around for Hope Plumbing to show up after scheduling them 3 days in advance.  They confirmed my appointment and sent texts all day to confirm that they would be arriving by the end of the day.  I called them around 1:00pm and they assured me that they would be there before 5:00pm.  When I called them at 4:30pm, I was put on hold and then told that they were too busy and wouldn't be able to make it out to me today and wanted me to reschedule...no thank you.  Don't take an appointment and tell me all day that you are going to be there and then just not show up.  Now I have to find another plumber after wasting 4 days thinking I had someone that could handle the job.

They were very responsive to my request.  I didn't give them a good value because when I inquired about the visit they were going to charge me $99 for the visit and assessment.  Which was the highest of the company's I spoke with.  They wouldn't give me that $99 dollar credit if I selected them to do the work.  However the other 2 companies I contacted would give me the assessment cost credit if I chose them.
I didn't choose them to perform the work so I cannot speak to their quality.

I got a quick reply to
my request and I was given an appropriate quote over the phone.

This was my first time using Chapman for my heat pump maintenance.  Scheduling the appointment was easy.  The technician showed up promptly,  assessed the problem, offered me options to remedy the situation, and got right to work.  Each step of the process was explained to me, and I chose those items I felt were necessary.  I never felt rushed or pressured.  

This experience was so different from my last dealings with Dial One Hour Heating and Air Conditioning.  I was a customer of theirs for more than 25 years, but I refuse to deal  with a company that thinks it is acceptable corporate behavior to have a representative contact me and demand, threaten, and yell at me in order to re-gain my business.

If the need arises, I will again contact Chapman for any service or repair to my heating/cooling equipment.  I hope they send their technician Desmond back; he was very nice.

I have used Big Frog Plumbing for two jobs. They where fantastic! Quick and clean. Very affordable. They even told me I didn't need some things to save me money! I highly recommend using them for you next plumbing job!!

Mike built us a trash can cabinet  for under our counter. He was on time, reasonably priced, and did great work. It looks like it was part of the original kitchen floor plan. We plan on using him  for several other projects.

Watch out for the additional charges. He added $40 worth of parts that he never told me about until he was done. His prices I feel are inflated. I paid $335 to have a $75 sink faucet replaced.

He waited 81 days to deposit my check.  In that time I had to get a new checking account. I didn't close out my account until more than 30 days since the last interaction was posted, but I didn't validated all checks had been paid out. To be honest I right maybe 3 checks a year so I didn't think about it.  I would think a entrepreneur would want to get paid and wouldn't sit on a check for 81 days.

When my check was returned I immediately paid him, but he was adamant that it was all my fault and I had to pay his returned check fee. My mistake was an honest one and I paid my debt. He wouldn't budge on his returned check fee.

Update...for the record I paid the return check fee and PayPal fee. It was you that offered to return those fees after a long morning of debating

Very expensive but they got the job done and did prioritize me due to my water being completely out.

Two words-First Rate! Had a 15 year old HVAC unit that needed to be replaced. After (5) bids from other Companies, on advice of my Friend, called Howald and met with Tim F. Should have called them first. Tim explained everything in detail and in a way I could understand. He has over 24 years experience and was willing to work with me on price. Their bid was $300 less than all others and he was the only guy that actually listened to me and didn't try to up-sell me or push something I didn't want.

Set up install 2 days later and their Installers (Jason and Chris) actually showed up 20 minutes early. They have been working together for over ten years and one knows what the other needs or is thinking without asking asking. They work in perfect tandem and knocked out the job in less than 5 hours. They displayed a thorough mastery of knowledge on every question I had during the install and left my house cleaner than it was before they showed up. After the install, Jason took 10 minutes to go over energy efficiency best practices, maintenance, etc. He truly cared about his Customer and about making sure that every nut and bolt was tight and everything was perfect.  

If you don't want high pressure sales tactics and an honest Company that delivers on what they say and prides itself on integrity then call Howald.

I have been using PHP for several years now. They have the best technicians, very professional and knowledgeable. They are not the cheapest out there, but it's absolutely worth it for the amazing work they provide.
Here is my story: I recently purchased an older home that came with a Home Warranty; two months later, my AC unit stopped working in the middle of August (great timing!). I called HWA to send a technician for a fix. It took him 10 business day to order the defective piece (all this while my family is suffering from the wonderful heat); finally, the technician came and installed the defective piece only to make the AC work and stop every 10 minutes or so. At that point, I was already agitated, and totally furious; not only I had to wait for 12 days, but my AC was still not functioning properly. Finally I called HWA and demanded that I use my own contractor. It was on a Sunday afternoon, I called PHP and a technician came within 30 minutes; figured out what the problem was, ordered the piece and came back the following day to install it. What a prompt and professional service. The AC was fixed and was fixed in less than 24 hours.
Since then, I called PHP to check my plumbing, heating, and they recently cleaned my ducts (new service they started offering), I couldn't believe the amount of dust they collected after 6 hours of hard work.

I called in the afternoon today for a clogged drain, they were here within 30 minutes, and it was fixed 30 minutes after that.
The plumber was nice, the job was neat and the price was right. $80.

GREAT, QUICK and CHEAPER!  I try to provide credit where credit is due and we called several places on short notice.  They quoted substantially less, showed up the same day and did a great job.  I don't want to name names as to the others, but PLEASE check them out even if you're in a hurry - they're good, cost effective and saved me a ton. I will be a return customer.

Very disappointed. I called Godby to find an electrical problem because a neighbor recommended them. We'd had a leak and the plumber (who did a great job) said the cause was an electrical current arcing on the pipes from malfunctioning fixtures. Godby's electrician spent something like four hours examining our electrical service and assured me there was no problem.

A month later, another leak. Plumber (same company but different individual) confirmed the problem was electricity on the pipes. Called Barth Electric; they sent an electrician who found the problem promptly and fixed it. Needless to say, I would NEVER use Godby again. Not only did we throw out the money we paid them, but the subsequent leak that could have been avoided cost nearly 400 to fix--and that's before repairing the hole in the drywall.

My previous HVAC guy retired and referred me to Action.  Had them out in early 2019 for a regular checkup.  The serviceman showed me a couple of scratches on my gas intake valve and said at any time it could start a fire or blow up.  Scared the crap out of me so I purchased a furnace from them that came with a one year free air/heat service contract.  Had them back for the checkup in October ... asked them to check my air conditioner compressor and they said the service agreement didn't cover that ... what?  There were two guys who sat in front of each HVAC (I have two)...one guy was on social media, showing posts to the other guy.  They left and a horrible stench came out of my vents when I turned on the air.  This did not happen until they serviced my HVACs.  On their way out, they tried to sell me another service agreement.  I get a couple of sales fliers from them each month trying to sell me something.  They need to do their jobs right ... then maybe I would consider purchasing an agreement.  Now they've added plumbing service ....

Let it suffice to say that I am very disappointed with Summers.  I've used their services several times in the past when I've encountered a plumbing issue, and they were always most responsive and  courteous in fixing the problem.  So I had no reservations about contacting them this weekend when I had an unexpected problem with my water heater.  But it became  obvious from the moment I spoke with their service representative by telephone (at 5:20 p.m.  Saturday afternoon) that he was not enthralled with the idea of paying me a service call.  Nonetheless, he reluctantly agreed to do so after completing two jobs that were ahead of me.  That was the last time I heard from him.  By 10:30 p.m. , he was still a no show.  I would have at least expected a courtesy call from him offering an explanation for his absence, but I didn't even get that consideration.  Nothing irritates me more than when a contractor makes a commitment to me and then doesn't fulfill it.

Summers - if you're listening, you need to have a conversation with this technician about his customer service skills and keeping commitments that he makes.  Because you can bet that if he's done this to me, he has already - or will, do the same to another customer.

Don't use this company.  They will rip you off. They charged me $2200 to replace a 50 gal gas water heater, which is at least $1000 more than I should have paid.  I found out later that this water heater is less than $1000, and when I asked for a breakdown of where the other charges came from, I got no response.  I was told someone from the Customer Experience team would call me back and I'm still waiting.  I feel they took advantage of me because I'm a female.

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