Best Businesses in Indianapolis, IN

Had an error code on my 5 1/2 year old hot water heater so it wouldn't kick on.  The son came by and looked at it (for 2 mins) and said I needed a new hot water heater after consulting with his father.  Quoted me $1,900 for a new unit with installation.
I called the Mfg (AO Smith) myself and found it was still under warranty. Tech Support told me the code was a dirty flame sensor and sent me instructions on how to fix it. Took all of 10 mins, cost me $0, and it's working perfectly fine.
Do your homework, call the manufacturer, and get multiple estimates if you need work.

Thank you Yelp for the feature of providing online estimates through your app.   It's a time saver & very informative. To have the ability of reviewing comments all in good time.  Yes, the good, the bad, & the ugly makes decision making more amenable. Appreciate all of the reviews.

Upon using Yelp's feature & having professional experts contact us made everyday simple things less challenging.  This company was concise in their service fees associated with remedies.  Tho we needed a water softener install plus an indoor shut off value update & repair, our immediate needs became apparent.  We opted for only doing the line with pex*.  Goodness gracious, I hope I'm using the appropriate terminology in this review ;) .

We were delighted when Winters explained what was needed in our amended plumbing job, arrived when promised, waived the service fee (omitted upon verbal agreement/payment).  I assumed this much as we hired them upon the IRL visual pricing.   Winters texted us when their person (Donnie) was on his way in the morning of.  We received a text so we would know who was coming & ETA of arrival.  

Donnie arrived when he said he was going to, explained what was required, preformed exceptionally well, no additional mess was present after the job was done, & the best part is that Donnie didn't try to overwhelm us with unnecessary services that we didn't need or thought we ought to want.   Love love love that aspect of hiring Winters.  The best part of Winters is that they are local.

*Pex is used nowadays per the licensed plumbers we spoke to in lieu of copper sweating.  

Thank you Donnie & team @ Winters.

Installed a new water softener quickly.
No BS. No high pressure sales. Quality work, quality product

Leon was awesome entire experience was a 5 plus if I could rate this company higher I would.  
Finding a company that does what it says it'll do is rare. They confirmed appt by text e-mail and by phone. There was no way I was left wandering when they were coming!  The installer Leon was phenomenal thank you for the awesome work!

My toilet clogged and I went to Yelp to find a company.  The four that answered all wanted to give me an estimate. Seriously 24-7 was able to get here the fastest (within 2 hours.) They sent Andrew Miller who gave me a quote. While it seemed rather high, they did get here quickly so I okayed it.

Andrew unglogged the toilet within minutes and did not make a mess. I was extremely happy with the job he did.

Service was great. Thanks!

Great to work with- easy communication.  Called and he gave me a ballpark estimate.. scheduled estimate online and they were able to start working on my project right after I gave the go.

I recently signed up with an annual hvac and plumbing service agreement with Chapman. We installed a new hvac unit a few years back and it started making a high pitched whining noise. The company we purchased the unit through ultimately lost our confidence by lack of knowledge and difficulty scheduling service.
Chapman sent a service tech who immediately heard the noise and knew what it was, since has come back and replaced the part.
My experience with Chapman has been excellent. From scheduling to communication to tech being professional. I Highly recommend this company.

My experience with this company was very pleasant and professional. I initiated a request for someone to come out online and was called the following weekday. The plumber was extremely courteous and professional.

Mike's is fantastic! He's done a number of things at our place, from spa repairs to fixing some faucets and locks. He's a great communicator, timely, and charges a fair price. Highest recommendation.

Watch out for the additional charges. He added $40 worth of parts that he never told me about until he was done. His prices I feel are inflated. I paid $335 to have a $75 sink faucet replaced.

He waited 81 days to deposit my check.  In that time I had to get a new checking account. I didn't close out my account until more than 30 days since the last interaction was posted, but I didn't validated all checks had been paid out. To be honest I right maybe 3 checks a year so I didn't think about it.  I would think a entrepreneur would want to get paid and wouldn't sit on a check for 81 days.

When my check was returned I immediately paid him, but he was adamant that it was all my fault and I had to pay his returned check fee. My mistake was an honest one and I paid my debt. He wouldn't budge on his returned check fee.

Update...for the record I paid the return check fee and PayPal fee. It was you that offered to return those fees after a long morning of debating

Called Carters earlier in the week for a quote to shorten a gas line for our grill. Todd was professional and courteous and was able to do the job right then and there. He was quick and efficient, and the price was extremely reasonable. Very impressed, will definitely use them again!

They refused to give an estimate on the requested work.   I guess it was just too hard....

Started using PHP when we bought our house just for tune-ups and checks twice a year and they never let me down. We recently had a new HVAC and water softener installed by them all in one day and I was super impressed by their service! I already knew they were reliable, punctual, and professional, but the installations were the icing on the cake! Thanks PHP! Highly recommend!

Maxwell has done multiple projects for us over the past six years. They are always responsive and friendly to work with!

Mark was GREAT to work with. I called after hours, he picked up right away and after explaining the problem with my water heater he was able to get to the problem right away. He even sent me a picture of what the issue was and explained what had to be done to get it fixed.  One of the nicest and most pleasant experiences I have had. He is honest and upfront! I HIGHLY recommend him.

Good job replacing a faucet.  4 stars because price seemed high to me for a straight forward job, but that might be standard rates.  Quick service and good communications.

Grant did a wonderful job.  He was polite and very professional.  The charge was very high for replacing only one element.  I checked the parts on line and the highest charge for a element was 60.00 and that was for a pair.  They were only at my house for an hour.  So the mark up on the part is 2 or 3 times the cost and the labor is 160.00 or an hour.  My bill was $340.00.

Sumers is the only company we've had experience with, and I can't imagine using anyone else! We've had Nick both times we've had issues (a failed sump pump and failed back up battery), and he has  be been beyond helpful! He takes the time to thoroughly answer our many questions, and explains things in layman's terms so we can fully understand the process. Nick even gave us a heads up on future issues we may experience with our water heater and gave us a written estimate so that we can start planning ahead. We joined the Sumer's monthly plan which has saved us a lot of money on service visits and the service work itself? So I highly would recommend considering that option. Overall, Sumers has been extremely helpful and in line with other estimates we've received from other companies.

A year ago, we signed up for their service plan for our daughter, which is $12/month, because we don't live in Indiana. Last Friday they installed a new air conditioner.  They had to remove the furnace in order to complete the installation.  When my daughter got up this morning,  the furnace wouldn't come on (it's only about 2 years old). It was 63° in her house at that time. It's going to get down to 29° tonight. When she called Peterman, she was told by a very rude person, named Denesha  they could come out until tomorrow.  She explained that they did something wrong to the furnace 2 days before.  No matter.  They can't help her.  I them called,  not very happy,  and also talked to the snotty Denesha. I wanted to speak to a lead tech, but no,  I got her office mate. She was also not nice.  Can't help.  Doesn't even want to try and help.  If my daughter's pipes freeze tonight,  I guess they'll want to charge her for that too. Terrible response for something they caused.  Let's see if the owner bothers to call me about this situation they caused and refused to come out today to remedy it.

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