Best Businesses in Indianapolis, IN

Our toilet clogged up. Called Steve Morin. He told me what tool to purchase and I was able to fix the clog by myself.  Morin plumbing has done a number of plumbing tasks for us. Always very helpful. Highly recommend.

Winters was great!  Very responsive to setup someone to come out to the house.  He was very professional, knowledgeable, and walked me through what he would be doing and the pricing before he started.  He even informed me of next steps and what to keep an eye out for; I was very pleased!  They will definitely be our company of choice for any plumbing issues in the future.

Just moved to Indy and apparently Indy have one of the most hardest water in the states. Called in and brought in bunch of salesmen. Out of all of them, we liked cooper's water the best. Scott, the owner, came out and sold us on the water softener and the drinking water system. We thought the price was fair. He did offer discounts for paying cash. The installer was quick and kind. We had no problem with him. The drinking water system we've got was bit bigger than I thought. It takes up half of my bottom of the sink area. So far, our water system is working nicely. I will see if something breaks, how their customer service will be. They do have 7 years warranty on all of their water softener I believe. So far, I do recommend this company.

I was really pleased with Nate's work but I was disappointed in the 'unseen' office folks making the decisions. I was quoted a price as an estimate.  I made it clear that if more of the kitchen had to be 'jack-hammered up', they'd have to stop as I wouldn't be able to pay an additional increase.  I stated this several times and no one said anything.  No additional work had to be done however and Nate was finished with the repair in about an hour and a half as not as much labor was needed.  I then asked about a decrease in price since no additional work was necessary.  He called the 'office' and relayed that NO, there would be no decrease in the cost because if it had needed more work, nothing extra would be billed.  That didn't make sense to me since it wasn't explained that way if an additional work route would have been necessary. I felt like I was getting the runaround since poor Nate was having to relay the information office helpers. I told him I would appreciate a call from the supervisor..............NEVER did get a call from anyone.. I just felt unsettled with the office explanation and the fact that they didn't have the courtesy to call me, as requested.
Am unsure if I will use them again.......honesty is important to me. .

Dan and Antoneo were very professional, followed covid-19 PPE guidelines, and answered LOTS of questions. I was very impressed with the options they gave me and appreciated their honesty. I found out that I didn't need to replace my toilet, that they could repair if for less. Dan came back and did great work! I will use this company again for any plumbing needs!

I got up in the morning, headed to the shower. There was this gross smelly backup the have come up our shower drain. I really wasn't sure who to call. As I scrolled through plumbing services I found that Grateful Plumbing had same day service and they were just down the road. They were here very quickly, great service, very friendly and very knowledgeable. I will definitely use them again awesome service!

Woke up to find out that both of our AC units were not working.  They sent someone out quickly and had them fixed right away. Very happy with our experience.

My experience with this company was very pleasant and professional. I initiated a request for someone to come out online and was called the following weekday. The plumber was extremely courteous and professional.

Mike built us a trash can cabinet  for under our counter. He was on time, reasonably priced, and did great work. It looks like it was part of the original kitchen floor plan. We plan on using him  for several other projects.

Bob was great, showed up quickly after 8 in the evening, quoted the job and got right to work!  There was no hassle and it didn't break the bank!   I would highly recommend him and will use him again!!!

Called at 7a for a plumber to come look at my leaking water heater. Talked to answering service. Jody called me back around 7:25 and said someone could be here in 1-2 hrs. 1.5 hrs later I got a text that someone was en route. About 30 min later he showed up. No introduction, just said Hi and walked inside. I explained the problem and what I had done thus far to the water heater. He turned a couple knobs and asked a couple questions. Then said it needed replaced, it couldn't be fixed because there was no way to get inside it and repair it. I asked for an estimate. While he was writing it up, I called a local company and they quoted $800 cheaper. I told the Carter's plumber and he said oh wow, our water heater cost more than that. I can't go that low. He contacted his boss to see how low they could go, but still didn't come close and the warranty was dropped way down to even get that low. So, I just paid the estimate/call out fee and that was it. The nice thing though is that if I had gone with Carter's, the price included the water heater, install, take away and a 6 year parts & labor warranty.

After another plumbing company came out and misdiagnosed where the source of a leak was, I called Howald. Austin responded immediately and came out within an hour. It turned out to be an issue for HVAC and not plumbing. Dan from HVAC was on call for the weekend and came out the same evening. He quickly found the problem and fixed it. So thankful for the intelligent employees at Howald!

I called this company after reading the reviews online after waking up to no heat at all on one of the coldest days of the year. My inside temp was 50 degrees. I put in an emergency call at 6:38 am Tuesday 1/16/2018. I was advised a technician would call me when they were on their way to my home...I'm still waiting on that technician to call me. Absolutely unprofessional, especially in an emergency situation. Did not and will not ever use their services. Had to select at least one star in order to leave this comment however, I would choose zero if I could!

I woke up to a laundry room emergency - a large puddle of water overflowing onto the hardwood floors into the hallway.
I called several plumbing companies, and Maxwell & Sons was the first to return my call.
Mike and his assistant were at my house in about an hour, diagnosed the problem, and replaced the faulty water heater at a reasonable pice. I would highly recommend their services for anyone with plumbing services needs.

Worked with the owner, good guy, super nice and helpful with advice on the phone.  Saved me a lot of money.

My service experience was quite bad, and a long series of errors were made.  Originally i posted a very detailed and negative review.  Since then I have been contacted by Jason Godby, and was treated very well.  I was assured that my experience was the exception, not the norm, and I believed him.  I have decided to replace my previous extremely negative review, not because I was asked to, but because after my conversation with Jason I felt that they no longer deserved it.  I will use them again and hope that my previous experience was a fluke.

Ac stopped blowing cold had them come out. $79 dollar service call  they wave the $79 if they do the repair. Replaced a $20 dollar part charged $203. Guy was there for 10 min. In short I should have did a little research and replaced the part my self. They guy that came out was not overly friendly and replaced the part before I even said I was willing to pay for the work. Probably won't use them again.

Let it suffice to say that I am very disappointed with Summers.  I've used their services several times in the past when I've encountered a plumbing issue, and they were always most responsive and  courteous in fixing the problem.  So I had no reservations about contacting them this weekend when I had an unexpected problem with my water heater.  But it became  obvious from the moment I spoke with their service representative by telephone (at 5:20 p.m.  Saturday afternoon) that he was not enthralled with the idea of paying me a service call.  Nonetheless, he reluctantly agreed to do so after completing two jobs that were ahead of me.  That was the last time I heard from him.  By 10:30 p.m. , he was still a no show.  I would have at least expected a courtesy call from him offering an explanation for his absence, but I didn't even get that consideration.  Nothing irritates me more than when a contractor makes a commitment to me and then doesn't fulfill it.

Summers - if you're listening, you need to have a conversation with this technician about his customer service skills and keeping commitments that he makes.  Because you can bet that if he's done this to me, he has already - or will, do the same to another customer.

Our Air Conditioner was over 20 years old.  After doing research on several companies, we decided to go with Peterman.  I met with several employees of them and was impressed with all of them.  They educated me about a replacement system. They explained what I could expect from the company and they lived up to all expectations I had.  They were very responsive. My previous service provider was getting to a point where I could not get a quote from them. I definitely recommend you have Peterman give you a quote.  They probably won't be the cheapest quote.  From my experience, I will continue using them for all my HVAC, plumbing and electrical needs.

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