Best Businesses in Indianapolis, IN

Water heater replacement. Best price, quick response. Jesse on site, very professional, quick (in and out in about an hour). Highly recommended. Will use them again.

Winter's Plumbing was such an interesting mix of great and not-so-great.  I've contacted them twice; they are routinely more quickly available than most other plumbers, which is great as plumbing is always urgent.  The first time, another plumber was available same day (unusual). The second time in need, Winters was available the following morning, which was excellent.  It even made me look past Winters' $239 price for clearing a bathroom sink clog: perhaps it was that high because the work would be on a Saturday.  And when I called back and mentioned that I had Covid but would stay out of circulation, it didn't phase Winters.  Amazing. They promised arrival 9 AM, called at 8 AM to tell us they'd be there promptly at 9:00, and they were. Superb.  Wore booties, checked everything out, and went to work. UNFORTUNATELY: they couldn't clear the clog.  (Yes, we have an old house but I don't believe we've ever had a plumber who couldn't clear the line.
Can't say they didn't try:  Vacuum hose: no. Small snake: no.  Large snake: oops, too large  Small Snake: machine locked up, started smoking. 1+ hour and a few calls to HQ, no success.  Leaving our front door open multiple times wasn't good (very active cats).  A request that I pay  1/2 now and  1/2 when they fixed it on Tuesday: I had to firmly pass.  An explanation of what they would do on Tuesday: didn't give me confidence.  Final outcome: I proposed paying their entire service charge (a much lower-than-market $39, nice) and letting them spend Tuesday on other customers: accepted.  Again, a real mix of very good and not very good, from very nice people.

After searching through several companies' reviews for a water softener system, I decided to go with Cooper. My initial discussion via phone with them was very positive and informative so I went ahead and scheduled the installation.

Paul was my installer and he did a fantastic job. He called ahead to confirm the address and directions (Google maps is a hater) and let me know he was on his way. Once he was ready to install he asked if I had any questions and explained the process to me in detail. After he was done, he went over the entire system and was patient in answering my questions.  He even explained how long it would take to get the hard water out of my system if I did nothing or if I ran the tub to quickly get to the soft water.

Highly highly highly recommend this company. The warranty is best in class!!

While they were running very behind, they let me know ASAP. Plumber was very pleasant and thorough. Gave me a bid for work, and set up appointment. A day later, decided not to make the improvement, after all, go a different route. I called to cancel, and rep was very understanding, and declined my offer to pay for the estimate. I'm sure I'll need a plumber in the future, and I'll be calling Hope.

Our water heater went out in the middle of the night, never does this happen during the day!  I called them at 5:15 am and they were at my home by 8:30. Had options and were ready to go in no time.  We had our new tankless water heater installed and hot water in a few short hours.  They are awesome!  To get my job done quickly and efficiently one of the owners showed up and joined the other two to make sure this was done fast and efficient.

I've never received such poor service. Besides the faucet dripping after a supposedly new one was installed, the owner then insisting it's normal and they'll charge me another $49 to come out again if he thinks nothing is wrong, today I noticed numerous scratches in the wood laminate flooring in front of the rug in front of the sink. I don't know what they did but clearly you can't trust these guys in your home. They could've easily put something down to protect the floor. They clearly don't care or only give good service to certain people. They only offer a 30 day guarantee on their own work but tell me delta offers a lifetime warranty on the faucet. Conveniently they took the box the faucet came in and any warranty information with them. The receipt they sent shows only one price for everything, $359. No company accepts that as proof of purchase. They were here for 30 minutes and only did damage

Woke up to find out that both of our AC units were not working.  They sent someone out quickly and had them fixed right away. Very happy with our experience.

I have used Big Frog Plumbing for two jobs. They where fantastic! Quick and clean. Very affordable. They even told me I didn't need some things to save me money! I highly recommend using them for you next plumbing job!!

I had Mike out to do some work on a hot tub in a new house.  He was helpful and beyond the work told me where to get parts so I could work on things myself.  That's the mark of a
Contractor that's got enough work they don't care about you doing some of the work to cut costs.

Contacted Bob twice about scheduling a time to come out to 2 separate properties. He said he would contact the tenants to set up the appointments but never did. Didn't respond to follow up texts either. Not sure why he would agree to do something and then not follow through.

In response- why did you not notify me? Why did you not respond to my text for an update?

Called them out to put a drain in for my clothes washer. The guy looks everything over then goes over the plan and gives me a price. He also notices my hose spigot could use changing, shows me why pointing out issues with it. Gives me a price of $294 for just the spigot and can be done later. So I agree to the drain install price and he comes back out a few days later but tells me he's not sure if it can be done! He calls his manager who comes out and tells him how to do it, which was the way he told me HE was going to do it. It gets done and works fine. I call them a month later and ask to get the spigot changed now and how much was that again I asked? $294. I said go for it. They send the exact same guy out that showed me the problem with the old one. He tells me it should be $394 because of how difficult it is to get to! He was the one that looked at it in the first place! Felt like he was trying to shake me down for $100 more. Nice guy good work but not exactly trust worthy. Probably wouldn't use them again.

Plumber was friendly, professional and prompt. But pricing is what I'd have to call gouging. $321 to replace a leaking toilet shutoff valve. Ouch. And they charge $95 just to show up, so when the plumber quoted me $321, if I had turned it down I would have been stuck paying $95 for nothing. No-win situation.

When making the appointment I explained exactly what was needed, later the plumber told me they had flat pricing. I wish they would've told me that over the phone, instead I had to pay $95 to find out. It was a 10 minute job to install a $10 part, I just have no idea how they justify that pricing.

I don't understand what happened to this company. I have used them for preventative maintenance and they were fine. I used them again about 4 months ago to install a new water heater and do some modifications to my furnace air handling system in the house I had just purchased and they did that just fine. So when my furnace stopped working today (about 4:15am Saturday morning, 35 degrees outside) I called them again. Their website says they have 24/7 emergency service. The answering service told me nobody would call till normal business hours which I took to mean Monday through Friday 8am to 5pm. I reminded them that their website says they offer 24/7 emergency service so they said they would make a note that this was an emergency. No technician called so I called back 50 minutes later. It took the answering service almost 7 minutes to even answer my call. Told them no one had called and they said they would update the message but still didn't say anyone would call. Waited 15 minutes. No technician called. Finally called the owners cell phone number which I had from when he came out to bid the air handler modification. It's now been 2.5 hours and neither the owner or any technician has called. If they aren't going to do after hours emergency service then they should update their website.
UPDATE: Evidently the reason the repair technician didn't call was because the after hours phone answering service failed completely to do their job. The owner returned my call at 7:42 this morning to say he is personally contacting the technician who is on call. Technician called me 10 minutes later and said he would be there in about 75 minutes. Technician arrived when he said he would and after a brief inspection determined what was wrong. He had to leave and pick up a new part from a supply house. Upon his return he quickly installed the part which fixed the problem and my furnace is back up and running. I am thankful they were able to get this taken care of because I definitely didn't want to look for a new heating and cooling company.

These guys have done most of the plumbing in my house over the last eight years. Competitive pricing and a no games. It's also nice to know that the owner is a cop. You can feel safe having him work in your home!

Following several failed attempts to find someone-- anyone-- who would not only call us back, but actually put us on their calendar to come out and replace our water heater for a reasonable price, I began scouring the internet and seeking input from others. Weilhammer Plumbing was highly recommended by a coworker, and they had excellent reviews on the internet. (And I liked how they were responsive to the reviews-- even the bad ones. . . It made me think that they stand behind their work and take their reputation very seriously).

Upon calling Weilhammer Plumbing, I  got a good vibe. The person I spoke with was very pleasant, didn't treat me like some stupid woman who didn't know what she was talking about, and seemed very knowledgeable and competent. I also liked that they were willing to quote me a price over the phone (as opposed to the other companies, who wanted to come out before they'd give us an estimate, even though I just wanted to replace the unit with one that was pretty much exactly the same, and provided them with all the specs and features of the old one. . .). The person I spoke with on the phone asked me to take some pictures of the area with the water heater and text them to him, so he could get an idea of what he'd be dealing with. I thought it was an efficient way of dealing with it, saving me from having to take time off work to get a quote, and saving him a trip across town. I was also impressed by the phone conversation because it seemed like Weilhammer Plumbing wanted to do things the right way, rather than just do the bare minimum, collect the money, and be done with it. The person I spoke with explained to me that they felt it would be best to  add a drain pan underneath the new water heater, which they felt would help minimize damage to the floor in the event of a future leak. This was included in the price of the quote.

I needed a 38 gallon short electric water heater, because of space issues in the utility closet in which it was to be installed. I knew I wanted another one just like the old one, which had lasted thirteen years and was still going strong (save for an obnoxious sulphur smell at the start of showers). They listened to me, and quoted me out on the brand I wanted, with the warranty and features I wanted, instead of trying to sell me something else. Despite that the unit was not actually leaking, and was still working (mostly) just fine, Weilhammer still made us a priority, and came out not even two days later to do the install. They came at the time they said they would, and not one, but two guys came out with two trucks. One did the actual install, and the other helped with everything else (such as ensuring the water was shut off at the outside level, making sure the electrical breakers were turned off, bringing the installer the correct fittings, removing the old unit and draining it outside, etc). This was a time saver, resulting in the whole haul-away and install taking less than two hours, and leaving my afternoon free to go get an oil change and run some errands I'd have otherwise had to run over the weekend.

From what I can tell, the work appears to be good quality. I also liked that they went the extra mile and added a heavy line of caulk where the concrete and laminate floors meet, to re-direct water away from the laminate floors in the event the unit were to leak at some point in the future.

I am glad we found this company, and will consider them first for all future plumbing needs.

GODBY HPE has always been there when we needed them- whether it's plumbing, electrical or heating/air related I know I can count on them to give me a fair price and diagnosis of the problem and that they will work to fix the problem quickly! I also appreciate their semi-annual HVAC check which assists in keeping our systems in top working order! I refer them to friends, clients, and colleagues- knowing they will be treated right!

So I bought a Sensi Thermostat online and then I realized my old house did not have the proper wires and I would need a pro to install it and run wires.  I looked online and called these guys. They told me they could do it but I would have to wait three weeks.  I decided to wait because they seemed like the right company.  The night before the appt, they called to confirm they would be out and all was good.  They were to come out between 2 and 5.  I left work at 1:15 to be home for the appt.  At 1:45, I got a call from their guy saying he was not coming because they can't install a thermostat that they did not sell me.  Thank you for making me wait weeks and leave work to find out you were not willing to do the work.  Bad experience!

Sumers is the only company we've had experience with, and I can't imagine using anyone else! We've had Nick both times we've had issues (a failed sump pump and failed back up battery), and he has  be been beyond helpful! He takes the time to thoroughly answer our many questions, and explains things in layman's terms so we can fully understand the process. Nick even gave us a heads up on future issues we may experience with our water heater and gave us a written estimate so that we can start planning ahead. We joined the Sumer's monthly plan which has saved us a lot of money on service visits and the service work itself? So I highly would recommend considering that option. Overall, Sumers has been extremely helpful and in line with other estimates we've received from other companies.

It took a few trips to get oir issue resolved but the techs and Drew (plumber) were always friendly and apologetic. Better communication to these gentlemen woild have easily resolved the issue at least by the second time. Will use them again!

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