Best Businesses in Indianapolis, IN

Just had excellent plumbing services from Steve Morin and his son.  Highly recommended!!

Steve has done a couple small jobs and then rough-plumbed a new bathroom for us. I've been impressed with his professionalism, punctuality, diagnostic efforts. He's been willing to take the time to fix some things instead of just replacing them. I'm going to keep him at the top of my list for plumbers.

I haven't used Cooper's for any repairs but, I was impressed with their trustworthy customer service.  I had reached out via Yelp to ask for a quote on a possible water softener repair.  Craig replied promptly, asked some general questions about what issues I am currently seeing and our current model and advised me on what possible issues I may be experiencing.  He advised that they wouldn't be appropriate for my issue.  This prompted further investigation on my part which lead to a slab leak rather than a water softener issue.  I really appreciated the advice and his thoroughness.  It saved me an unnecessary service cost and time.  I know who I'll be calling in the future if we do run into any water softener issues.

I am picky about services I pay for.  My experience with plumbing companies is not, well, wonderful!  However, in the space of a couple of weeks I have had two issues that I needed to address with my kitchen plumbing.  In both cases, the technician (Justin) arrived exactly on time, got right to work, gave me options, made the repairs and described to me at the end why he did what he did.  I noticed that he is a careful listener as I tried to describe the problem without knowing the technical jargon.  One thing I especially appreciated was the e-mail with the technician's picture that was sent about a half hour before he arrived.  It gave me confidence to know who would be entering my space.  And, I felt as though the price was more than reasonable.  I hope I don't need a plumber anytime soon.  But if I do (and this house of mine is old!) I will know to call Hope.

I was glad with quick timing and communication regarding how soon tech would arrive etc. however: I told them over the phone that my home was Red Tagged by Gas company (shut off) ...I said I need someone to figure problem out tonight hopefully -receptionist is polite and says that they can come out and assess the issue and determine where leak is tonight-and fix issue tonight as long as no foundational digging is needed...there is a $139 fee for coming and figuring out your situation. I say ok great and set apt. The tech arrives (but salesman is better description) and he comes in, asks where leak is-we say we have no idea .. he takes pictures with iPad of every gas pipe/fittings and says yeah I mean it's to code but it all needs replaced, if you want to find where your gas leak is its $989 for diagnostics and then cost to fix. Here, I'll email you quotes for cost to repair certain things and cost for total replace
Then asks me for my $139 service fee,
I literally feel like I just paid a salesmen to pitch to me

We had a clog in the line running from the washer to our exit pipes, and of course one never discovers this until the next wash day.  I REALLY wanted to get this fixed SAME DAY so we could proceed with the wash - Grateful Plumber promised to arrive within 5 hours, and called me in 3 hours ready to come.  I wasn't home yet; they used the combination I gave them and were in and out before I got back.  Solid price, EXCELLENT service. They rock.

Chapman has always, always been great to us. Whether I call on the coldest day of the year and need a furnace installed the next day or a simple maintenance service call they go above and beyond every time.

First time we used Big Frog Plumbing based on a recommendation and we were not disappointed. Scott arrived on time and was very pleasant. He came up with a solution that eliminated the need to cut into our drywall.  Impressive! We will definitely use them again and recommend them to others.

Pictures indicated complicated door installation but my simple door installation was unacceptable! Asked if he could recommend someone......not able to recommend any one else. Gets one star because he at least got back with us.

Excellent service and very affordable.  Would highly recommend Bob to everyone.  I called him at 12:30 and he was here and gone by 3 the same day.

I have used Carters for about 10 years.  Everytime, the work is done successfully.  I trust their diagnosis of the problem and they offer two solutions:  1.  economical and 2.  higher quality.  I have chosen both depending on the failure and the type of inconvenience the failure presents.  They also offer a qualitative rating of the economic vs. the higher quality solution.

I called Howald immediately after my furnace went out (of course it had to be the coldest week of the season), and they were extremely responsive and reliable. They showed up a couple hours later to diagnose the problems, gave a fair estimate, and the next day I had a new furnace installed! They even offer 2 free tune ups after installation. Definitely recommend them for your hvac and plumbing needs!

They took care of the problem when we called.   They showed up as expected.  The repairman was clean and professional.

Do not use this company!!!  Have a leak from an upstairs shower into a closet on the main floor.  I contacted our home warranty company and they assigned Maxwell and Sons the job.  They came over and looked, took the $65 service fee and I never saw them again.  I had a couple of phone calls with Mike and he promised to come by and start the repairs.  He was was driving at the time of our conversation and said said he would call back in a few minutes to schedule the appointment.  That was 3 days ago.  Unreliable company.  They just took the $65 and ran from the job.

Update: Considering the owner's response to my review, and reading how another Yelp user had a similar experience with disrespect from the owner, I will offer my suggestions to whomever is reading this to go with BIG FROG PLUMBING. The process to get someone out was simple and online, and everyone I spoke to and worked with were professional, polite, and courteous. They're who I will go with if I have any issues in the future, and it's literally only two minutes away from this awful company.

Very disappointed. I called Godby to find an electrical problem because a neighbor recommended them. We'd had a leak and the plumber (who did a great job) said the cause was an electrical current arcing on the pipes from malfunctioning fixtures. Godby's electrician spent something like four hours examining our electrical service and assured me there was no problem.

A month later, another leak. Plumber (same company but different individual) confirmed the problem was electricity on the pipes. Called Barth Electric; they sent an electrician who found the problem promptly and fixed it. Needless to say, I would NEVER use Godby again. Not only did we throw out the money we paid them, but the subsequent leak that could have been avoided cost nearly 400 to fix--and that's before repairing the hole in the drywall.

Steve offered me a replacement for my Mitsubishi mini-split AC/Heat for an upstairs. Set a date and time and Dylan and Jacob the technicians, were prompt, clean and did an excellent job installing.

I am very pleased with the full furnace and A/C installation that I had completed on my home today by Summers Plumbing Heating & Cooling out of Brownsburg. The ancient furnace, which came with the home my wife I just purchased, was putting out anemic heat and eventually had a seizing blower motor. Summers quickly responded by sending out an install crew first thing the next morning. Jaritt, Mike, and Jonathan were very courteous, efficient, and went above and beyond to ensure everything was working perfectly. Thank you Summers PHC for all of your help! It is great to finally have good heat in the house.

If you are a senior person looking for a plumber, look out for
Peterman, they will take a advantage of your age because
they know you are old and don't have much knowledge about
repair costs.

I need a outside faucet replaced, Peterman was recommend by
a friend name Shawn M, and Drew Gomez came out to do
the repair work, which was a nice guy.  He gave me a total
cost, but did not break out the cost, and he said the cost would
be $560, but with the goofy contract, which costs $12.00 mo,
the cost would be $520.  I would say the part cost aprox $50,
and labor cost for a hour should not be over $200. With the
cost for the parts and labor was $520.  That means labor
cost was $450.  My doctor doesn't charge that much.

I'm 84 but if you are younger and need repair work I'm sure
your labor cost would be less.

Lee D

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