Best Businesses in Indianapolis, IN

Steve Morin plumbing put in a water heater for us back in May.  Great service and no mess.  Today I woke up with water in the basement next to the water heater.  I instantly called and they got someone out to us so quickly and helped us figure out the issue (it was NOT the water heater).

Thankfully the informative staff member really helped make my morning suck a little bit less and helped direct us of who we needed to call next seeing that it was a city sewage issue.

Best customer service, so thankful!

Thank you Yelp for the feature of providing online estimates through your app.   It's a time saver & very informative. To have the ability of reviewing comments all in good time.  Yes, the good, the bad, & the ugly makes decision making more amenable. Appreciate all of the reviews.

Upon using Yelp's feature & having professional experts contact us made everyday simple things less challenging.  This company was concise in their service fees associated with remedies.  Tho we needed a water softener install plus an indoor shut off value update & repair, our immediate needs became apparent.  We opted for only doing the line with pex*.  Goodness gracious, I hope I'm using the appropriate terminology in this review ;) .

We were delighted when Winters explained what was needed in our amended plumbing job, arrived when promised, waived the service fee (omitted upon verbal agreement/payment).  I assumed this much as we hired them upon the IRL visual pricing.   Winters texted us when their person (Donnie) was on his way in the morning of.  We received a text so we would know who was coming & ETA of arrival.  

Donnie arrived when he said he was going to, explained what was required, preformed exceptionally well, no additional mess was present after the job was done, & the best part is that Donnie didn't try to overwhelm us with unnecessary services that we didn't need or thought we ought to want.   Love love love that aspect of hiring Winters.  The best part of Winters is that they are local.

*Pex is used nowadays per the licensed plumbers we spoke to in lieu of copper sweating.  

Thank you Donnie & team @ Winters.

We can't say enough about our experience! We had a water softener leak and Matt came out immediately, prioritized our job, helped us with the warranty work and was in and out super quick. Even cleaned up after! It's hard to impress me with customer service these days, but Matt and Coopers water conditioning are 5 stars in my book. Thank you, and great job!

We have a 16-year-old toilet that needed a new flush valve. After Benjamin Franklin plumbing failed to show the first time we called them, came without the necessary parts ( we had provided the manufacturer AND part number) the second time we called, then came back two days later without the correct flush valve, our daughter suggested we call Hope Plumbing, which she had used. Their employee Jeremy was at our home within an hour of our call and fixed the toilet promptly. Hope confirmed the appointment via text and email, sent another text when they dispatched Jeremy, and were entirely efficient.

I was really impressed, and I will absolutely use Hope Plumbing for my future plumbing needs.

These guys really put in the work to get me all set up. Called and had someone on scene ready to go in less than 3 hours. What I thought would be a small repair turned in to small project. As a new home owner and a young guy it feels daunting having your first major issue that you can't handle on your own and I'm glad to have had these fine fellows backing me up.

Very responsive to questions and helpful. Prompt and friendly. Extremely happy with the water softener installation.

I hired them in Jan 2016 to fix broke furnace.  This cost over $450.  Broke again beginning of Sept.  (only worked about 6 weeks after repair) I went online to set up a repair service.  Online I was given the option of when I would like a call -morning -afternoon- or evening. I chose eve because I was at work.  As soon as I sent request they called me 9am...scheduled them to come out next day between 2-5.  I was at work and had to have someone go to my house to be there.  of course they showed up over an hour early told me my scheduled apt was 1-4.. .  Fixed again for over $400.  worked 3 days,  broke again.  Called them 3rd time scheduled appointment again 2-5 let them know that I was not happy they showed up early last time.  Again they showed up 1 HOUR before scheduled apt. and tried to convince me that I was wrong with the scheduled time again.... Was given estimate of over $400 I let them know that I have already paid way to much for it not to be fixed and that is when and ONLY them did the guy suggest a new furnace.  My furnace is less than 6 years old and if they could not have fixed it I should have been told on first visit.  I was in to deep and had to try to get it fixed so I scheduled another apt again 2-5 I made a huge deal to the lady on the phone that they keep showing up early and no one is home and that I was VERY unhappy about it.  I made sure that she understood that no one would be there before 2pm!   so they showed up for appointment at noon  2HOURS early  unbelievable ........ paid AGAIN to have it fixed .  It lasted 2 weeks.   I had to max out my CC to give them all my money and this does not help my credit to get a loan to get a new furnace with ANOTHER  comp.  It will be a long cold winter because I made the huge mistake with going with a company that cant even schedule properly and have techs that cant even tell when a furnace cant be fixed until they have made over $1000 off of you. extremely disappointed and cold.

My experience with this company was very pleasant and professional. I initiated a request for someone to come out online and was called the following weekday. The plumber was extremely courteous and professional.

Mike's is fantastic! He's done a number of things at our place, from spa repairs to fixing some faucets and locks. He's a great communicator, timely, and charges a fair price. Highest recommendation.

Watch out for the additional charges. He added $40 worth of parts that he never told me about until he was done. His prices I feel are inflated. I paid $335 to have a $75 sink faucet replaced.

He waited 81 days to deposit my check.  In that time I had to get a new checking account. I didn't close out my account until more than 30 days since the last interaction was posted, but I didn't validated all checks had been paid out. To be honest I right maybe 3 checks a year so I didn't think about it.  I would think a entrepreneur would want to get paid and wouldn't sit on a check for 81 days.

When my check was returned I immediately paid him, but he was adamant that it was all my fault and I had to pay his returned check fee. My mistake was an honest one and I paid my debt. He wouldn't budge on his returned check fee.

Update...for the record I paid the return check fee and PayPal fee. It was you that offered to return those fees after a long morning of debating

I cannot rave about them enough!  We scheduled the installation of our gas water heater for 1-3.  The gentleman were here at 12:15 and were very professional.  They reviewed the cost that we were quoted and honored the quote even though it was off.  They quickly installed the new heater and hauled off the old one with the cardboard box from the new one.  They shared maintenance information  to keep the new one in shape.  Brandon and Todd did an amazing job!

Howald provided exceptional service again. Howald is our go-to for our HVAC needs including replace our complete system 5 years ago.  We had a plumbing issues so I called them. Wow!! They were able to address our shower issue in one call and serviced our other shower as well. I thought it was a valve issue, but their technician (Sam) determined it was a completely clogged filter.  He had us up in running (water) in no time.  Now our visiting family members have their own shower! Thanks

PHP is great, second time I used them. On time, professional, hones, and high quality.

After ARS tried to screw me with a $2000. Quote for unstoppable my kitchen drain...I called Maxwell Plumbing and got the job done quickly for only $475. WOW!
Maxwell Plumbing is now my go-to Plumbing company!

Update: Considering the owner's response to my review, and reading how another Yelp user had a similar experience with disrespect from the owner, I will offer my suggestions to whomever is reading this to go with BIG FROG PLUMBING. The process to get someone out was simple and online, and everyone I spoke to and worked with were professional, polite, and courteous. They're who I will go with if I have any issues in the future, and it's literally only two minutes away from this awful company.

Good job replacing a faucet.  4 stars because price seemed high to me for a straight forward job, but that might be standard rates.  Quick service and good communications.

Fantastic customer service, super nice staff from the person answering the phone (I forgot her name) to the two technicians that came to my house (Jeff & CJ). Very knowledgeable and quick. It's a locally owned company which is also nice. They were the most professional people to ever service my AC (I've had a few). Would highly recommend.

Our technician, Jeremy, was very punctual.  When he came in he immediately put his orange booties on and went to work.  He was very professional in his inspection and confirmed what we already knew in one bathroom.   With the exception of the one bathroom we passed the inspection.  Jeremy gave us helpful advice in the settings on our water heater.  Once done with the inspection I asked him if he could repair the problem in the guest bathroom and he said he could, and he did.  Even with the help of one of our five cats.   We have dealt with this company several times now and am very pleased with their services.

We accepted an offer on our house.  The buyer requested an inspection.  Based on those results we needed an electrician to help us address/resolve issues.  James with great respect and professionalism, listened to our concerns and offered solutions that we understood with options to accomplish our end goals.  He expertly represented Peterman Brothers.

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