Best Businesses in Indianapolis, IN

I had a backup sump pump malfunction and I just want to give kudos to Steve and Jesse for diagnosing the problem and seeing it through to the end. Puts a homeowner at ease knowing they won't have a flooded basement. Steve makes sure the job is done right before signing off on it.

They arrived in masks for COVID, which was important to me. Excellent work, very polite and professional. Work done in a timely manner. They are now the company that I will call for all of my plumbing needs.

I haven't used Cooper's for any repairs but, I was impressed with their trustworthy customer service.  I had reached out via Yelp to ask for a quote on a possible water softener repair.  Craig replied promptly, asked some general questions about what issues I am currently seeing and our current model and advised me on what possible issues I may be experiencing.  He advised that they wouldn't be appropriate for my issue.  This prompted further investigation on my part which lead to a slab leak rather than a water softener issue.  I really appreciated the advice and his thoroughness.  It saved me an unnecessary service cost and time.  I know who I'll be calling in the future if we do run into any water softener issues.

$$$ Very expensive is an understatement. Make sure to get a breakdown of their expenses before agreeing to any work. I was unable to be home and they took advantage of my wife by not quoting the work. In the end, we paid $220 for a standard faucet install (mind you a faucet we had already bought) and $360 for a garbage disposal install. In all, it was $580 for 1.5 hrs of work. Kristina, the manager deems this as an acceptable price. I have gotten quotes elsewhere and feel relieved that there are other companies out their charging substantially less. Their only form of assurance that my wife would have received the quote beforehand was that the technicians are supposed to as part of their standard practice.

Very pleased with Seriously 24-7! Just needed a drain cleaned and they were prompt with scheduling, then arrived on time. Antoneo was very professional and did a great job.

Adam and his helper at Grateful Plumber were beyond anything I could've hoped for! We had a cracked toilet flange in a concrete slab, in a small space. Luckily Adams an expert and kept all the work isolated to the bathroom and got us all back together in 1 day!! I can't thank him enough for everything!! Definitely recommend him for any plumbing needs you have!

My first time using this company. I can say that I am impressed with the quality of work. There was a kitchen drain that was giving me problems and their plumber provided an easy fix. I do appreciate the technician's knowledge and communication style. He was able to provide me quotes for other services I want in the future. I am excited to add this company to my list of servicers.

First time we used Big Frog Plumbing based on a recommendation and we were not disappointed. Scott arrived on time and was very pleasant. He came up with a solution that eliminated the need to cut into our drywall.  Impressive! We will definitely use them again and recommend them to others.

I had Mike out to do some work on a hot tub in a new house.  He was helpful and beyond the work told me where to get parts so I could work on things myself.  That's the mark of a
Contractor that's got enough work they don't care about you doing some of the work to cut costs.

Bob got right out on a situation quick. Well I was staying with a buddy of mine for a few days and someone dropped a bomb in the tolite, like got it plugged up, them sausage rolls we ate did the pipes no favors. Got backed up pretty good, clogged up. Gave Bob a shout out and he came eager as a beaver to make that cheddar and get the drain flowing once again.

He didn't stay long, but he dislodged that log stuck in the drain pipe quick.  Him and his team also got skills on a plunger, they have a technique side to side and flush flush and plunge the heck out of it, bust the pipe wide open. Got that bad stuff out of there and down the drain to never never land. Bob thank you sir! you saved the day. These guys do all kinds of plumbing jobs, they glue the plastic pipes together, build mazes you name it, know what they are doing.

Did great work for us on replacing a water heater. Quick, professional, courteous, friendly, and affordable. Highly recommend this local business!

Our air conditioner wasn't working to peak performance, so we called Howald. The technician said it was just a dirty filter that he'd clean but would have to charge us $100 for an emergency repair. Total of about $186. He told us the hardware was fine and there was no coolant problem.

The system still wasn't working correctly, so we called in another company. They diagnosed a broken coolant coil and that we'd lost several pounds of coolant. The technician laughed when we mentioned the previous company and mentioned they (Howald) probably played us for a quick buck.

We won't be going back to Howald.

To update, gave 5 stars b/4 & continue to feel same way. I've had yearly contract for years & continue to recommend highly. These folks NEVER let you down. Excellent service, knowledge & reliability!

I called in the afternoon today for a clogged drain, they were here within 30 minutes, and it was fixed 30 minutes after that.
The plumber was nice, the job was neat and the price was right. $80.

Worked with the owner, good guy, super nice and helpful with advice on the phone.  Saved me a lot of money.

We have been a customer of Godby for probably over 10 years. We are on their Club Godby. I'll say they have very good service however,  I called to have them look at a couple of things. There is a $99 service call which is fine. We needed a frost free outside spigot repaired and Gary the technician (who has been here before and is a nice guy) gave me the estimate to replace one outside faucet (spigot) and I was shocked. I expected it to be over $200.? but it was over $400. Labor is over $200 per hour. I told Gary to forget it and paid the $99 call fee. We will be looking for another HVAC and plumbing company. BTW, the 3 stars were for their service. If I had to give a star rating on pricing, it would be a one.

We had our AC go out at O Dark thirty this summer. Action Air was the only company in the area that could come out that night. Gave us 5 star treatment. So when our furnace went out (it was old), they were the first company we called. They weren't the lowest quote and not the highest quote, but along with their customer service, I wouldn't pick another company.

Let it suffice to say that I am very disappointed with Summers.  I've used their services several times in the past when I've encountered a plumbing issue, and they were always most responsive and  courteous in fixing the problem.  So I had no reservations about contacting them this weekend when I had an unexpected problem with my water heater.  But it became  obvious from the moment I spoke with their service representative by telephone (at 5:20 p.m.  Saturday afternoon) that he was not enthralled with the idea of paying me a service call.  Nonetheless, he reluctantly agreed to do so after completing two jobs that were ahead of me.  That was the last time I heard from him.  By 10:30 p.m. , he was still a no show.  I would have at least expected a courtesy call from him offering an explanation for his absence, but I didn't even get that consideration.  Nothing irritates me more than when a contractor makes a commitment to me and then doesn't fulfill it.

Summers - if you're listening, you need to have a conversation with this technician about his customer service skills and keeping commitments that he makes.  Because you can bet that if he's done this to me, he has already - or will, do the same to another customer.

The slogan for this company should be You would be better off just buying a new one.  We were told it would cost $1400 to fix a switch and a cracked heat exchanger (this is where they threw in the scare of carbon monoxide poisoning-dangerous situation).  It would just be better to buy a new furnace.  They were going to call back with a quote .  Several days went by with no call.  That turned out to be a good thing because we called someone else who fixed our furnace for $240 and could not find a crack in the heat exchanger.  Then to add insult to injury we have called three times to opt out of their preferred customer benefit for which we pay $16 a month.  We have to write a letter to get out of it. Seriously.  Just called again we can write a letter take a picture of it and attached it to an email.  I just don't feel like we should have to do this

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