Best Businesses in Indianapolis, IN

I was given a same day appointment for a gas leak. Jesse was very professional and knowledgable. He gave a clear explanation of the problem and how he would fix it. He was finished in a very short time and the job was done well. I will call Steve Morin again if I need a plumber and I'll ask for Jesse.

Winters was great!  Very responsive to setup someone to come out to the house.  He was very professional, knowledgeable, and walked me through what he would be doing and the pricing before he started.  He even informed me of next steps and what to keep an eye out for; I was very pleased!  They will definitely be our company of choice for any plumbing issues in the future.

Mike R. came out and explained all of the options available for water softener and reverse osmosis systems.  He was courteous, very thorough and knowledgeable.  We plan to go forward with the systems we chose.  Thanks Mike!

After 20 years our Water Heater started to leak from several corroded spots. Yes, after 20 YEARS! A true work horse. The last owner left a Hope gift card, which wasn't actually used (-1 star), but it got the ball rolling. They came out the very next day since we called their after hours lines. After inspecting the leak, standing amazed by the 20 year date, it was decided that a replacement was in order. Our plumbing situation is the work of a true handyman homeowner. He used garden hose valves on our hot water diverter for the washer. Ugh. It works. Anyway, I know the story that so many say. Hope will be your most expensive quote. We didn't get to the second opinion stage, but the final price tag was anything, but cheap. After all, we got the Cadillac of water heaters to replace our old one. We also had to add a water softener. Curse you limestone!!

But honestly...

Hope was great! The whole team was super good. They worked around our handyman issues and even fixed some things that were just a little too strange.They showed up while we were at work and they were in and out before I got home. I got my tankless gas water heater, softener ,and peace of mind for another, fingers crossed, 20 years.

Ok, I also guess my hair feels softer and blah blah appliances will last longer. It is pretty easy to feel burned by a service that costs a ton of money (but, like, why leave the gift card??). That's no reason to slight the team that does you the service. I'll use hope again and again.

Called them at 730 and someone was at the house by 915. They diagnosed the problem and fixed our water heater! Very polite, knowledgeable, and FAST!

We had a problem with a faucet that had been installed by the grateful plumber back in February I called on Wednesday and they came out on Thursday morning fixed it free of charge. Great service and care for their customers!

I want to say a huge thank you to this wonderful company who recently installed a new a/c unit for me during one of the first hot spells this year. Not only were they reasonable with their pricing, they also were extremely professional! The person who is charge of scheduling and runs the front office was so incredibly understanding and I felt like I was attended to in a very efficient and thoughtful way! I wish I could remember her name, but she was truly incredible.Thank you so much Chapman Heating and Air Conditioning for being a respectable and responsible company.

I have used Big Frog Plumbing for two jobs. They where fantastic! Quick and clean. Very affordable. They even told me I didn't need some things to save me money! I highly recommend using them for you next plumbing job!!

Mike built us a trash can cabinet  for under our counter. He was on time, reasonably priced, and did great work. It looks like it was part of the original kitchen floor plan. We plan on using him  for several other projects.

On two occasions I've called Bob for help. On those two occasions he's taken the time for me to explain the issue. Even sent a few pictures of the issue. On those two occasions he's walked me through the fix. A VERY HONEST man! It's not often you find someone willing to help you out even if it costs them a few bucks.

I will call again when a situation arises

OMG. Finally, professionals who tell you when they'll arrive, show up early, tell you all your options, what it will cost, are friendly, knowledgeable, efficient and clean up after themselves.
I had my 25+ year old toilet replaced in my house built in 1925. Brendan & Ryan arrived, assessed the situation, gave me the price options and did the work. Did the whole job on a FRIDAY afternoon (when most people want to beat feet for the wkend) in about an hour. All that and a ten year warranty.
Five stars isn't enough.

I would give Howald 6 stars if I could! I signed on for a service contract on my rental last year and I just renewed. In the last year and a half, they've serviced my heating and air, and even installed a sump pump, at a really reasonable price! They also came out recently to investigate a mystery leak in the bathroom and again fixed it at a very reasonable price. I had to make a service call today when my tenants told me the heat was out, and Howald came out same-day, fixed it, and changed the filter and did the maintenance call at the same time. Also everyone who works there is always friendly, which important to me since dealing with house issues is pretty stressful. I love this company!

So happy this team was able to help me tonight!! Called because I came home to a hot house, just googled mapped HVAC and they came up as a 24 hour service so I called. Gave my information to the receptionist who promptly sent an email to her technician whom also promptly called me. Came out right away and fixed my AC!! Super friendly and super honest. I couldn't have picked a better company!! Definitely will be looking forward to having them back out to make sure everything else is working good on my units, and maybe repair some plumbing issues too!! Thanks for all the help!!

Replaced and rerouted exterior faucet  and installed new kitchen faucet. Extremely nice people concerned with providing good service and respectful of property.

Update: Considering the owner's response to my review, and reading how another Yelp user had a similar experience with disrespect from the owner, I will offer my suggestions to whomever is reading this to go with BIG FROG PLUMBING. The process to get someone out was simple and online, and everyone I spoke to and worked with were professional, polite, and courteous. They're who I will go with if I have any issues in the future, and it's literally only two minutes away from this awful company.

The only reason I will not give Godby five stars, I'll explain later. Air conditioner went out in my home. Godby has serviced my home before, so I gave them a call. A technician came out, and told me it was the furnace. It was the original furnace that came with the house, so I figured it was time to replace it. The person I spoke with to set up the appointment was very kind and got my appointment set up for the next day. She also gave me a window as to how long the job would take.  The next day came and I received a call from Deacon telling me that they are on the way. Soon after,  Deacon and Joe was at my door. They introduced themselves, and came in. Right away they got started on removing the old one and in with the new one. During that time, Joe came upstairs and put in the new thermostat. He told me that when they were finished, he'd explain the new functions on it (digital, touch screen, Bluetooth, very cool!). Not long after, they called me downstairs and the job was done. Joe came with me back upstairs and explained in detail the use of the new thermostat. During the time in my home, both guys were very professional, courtious and easy to get along with. Great job guys. As they were leaving, I asked for a business card. They said they didn't have cards of their own. Godby, get your technicians business cards!
Now, the only reason for the 4 stars was because I had to have a very minor adjustment made. Without calling, the guy just showed up! I could see that he was from Godby by his vehicle and shirt, but didn't tell me who He was. He got the job done quickly and was nice, but gave no heads up that he was on his way.

I've used Action Air twice so far and have been pleased with the service. The first time was to check my unit, inquire about a new filter, and update my thermostat. Next call was to change out my filter system to one that is more easily managed and more economical. Both techs that came out communicated well and worked efficiently. Action Air sends out texts prior to the responding tech's visit. The texts includes the name and picture of the tech as well as a short bio. It's like a little meet & greet, if you will. Action Air is local and family owned and I highly recommend for reasonable and efficient service.

Our shower would not turn off. We had to shut the water off for the entire house. Nick was able to rebuild the faucet for us and we are up and running again. I would recommend Summers if your looking for a reliable, reasonably priced plumber.

Similar to other reviews. Had a new unit installed yesterday (Thursday) in my house located in Columbus. Realized it wasn't working by Friday morning because the inside coil was completely iced over. **with a new unit**. Called 4 different times and got the same answer each time...the earliest they can get out is Tuesday due to it being Labor Day weekend.  Either they failed to install properly, or it's a faulty unit. In either case the customer service of Peterman is lacking.  This goes without saying, but obviously they should stand behind the install and their equipment and work to correct it in a timely manner (less than 24 hours max).  You might get lucky, but do you want to roll the dice on cooling your home in the summer?  Keep in mind, they won't hesitate more than 1 day to get a comfort advisor and install technician to your house because they prioritize taking your money over ensuring you have quality service or quality units.  

I did however get more insight on the company and their best practices. I was told by the last representative that they no longer require on-call technicians, but rather make it optional to the techs. What this means is - there may not be a tech in your area that wants to make OT so you may be out of luck until your scheduled date (could be 4 or more days like in my case). Consumer beware, if you need quick service Peterman will not provide it.

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