Best Businesses in Indianapolis, IN

I was given a same day appointment for a gas leak. Jesse was very professional and knowledgable. He gave a clear explanation of the problem and how he would fix it. He was finished in a very short time and the job was done well. I will call Steve Morin again if I need a plumber and I'll ask for Jesse.

They arrived in masks for COVID, which was important to me. Excellent work, very polite and professional. Work done in a timely manner. They are now the company that I will call for all of my plumbing needs.

Several months ago my aging Whirlpool WHES33 water softener stopped working.  I performed all the steps prescribed by the owner's manual to remedy the problem, but nothing worked.  At the urging of a friend, I contacted Cooper Water Conditioning for service.  The gentleman I spoke to on the phone there was more than courteous, and after describing the problem to him, he urged me to simply unplug the unit from its electrical power source for an hour or so and then plug it back in.  With that, the unit should automatically reset itself.    It worked!  The owner's manual mentioned nothing about addressing the problem in this manner, and the gentleman I spoke to at Cooper's had no obligation to share this remedy with me without first making a service call.  That gesture alone clearly demonstrated to me that Cooper's is a quality and knowledgeable organization.  The unit has worked normally ever since, but if I encounter another problem or that time arrives when I need to replace the unit, I'll definitely know who to call.

Jack H. from Hope Plumbing. No not really I don't want to reach out to you guys. You can't find me, well just last week someone from Hope called just to see if I need their service. I'm gonna make sure you guys will not auto withdraw from my account again in June for this membership. You guys overpriced. And that technician that I talked about with the low knowledge of the aerator also cracked the main shut off valve when he finally located in the yard. So it was leaking. Thank goodness Citizens replaced that with no charge. Then when he replaced the water meter inside the basement to the house shut off , he either can't figure it out or just that lucky and caused the water meter not to work so it stopped moving ever since he last touched it on Nov 11, 2020. Citizen again came out in Jan to replace a new one at no charge. After Nov. 11 there was another issue. I ended up calling Mr. Plumber and the man was knowledgeable and repair it for less than $300. Your company would probably charge $700+.

The sink in one bathroom was not working properly, so I emailed them yesterday.  I had a return email right away.  Once I provided my phone number, they called and set up an appointment for this morning, which was also confirmed by email.  I received a call 30 minutes before their arrival, and they had my sink fixed (as well as pointing out a couple of other things I might need in the future, complete with an estimate but no pressure) in less than half an hour.  Polite, fast, reliable service.  I will recommend them to anyone who asks!

I reached out to Grateful Plumber through Yelp and was pleasantly surprised to get a message back within minutes. He said I could call to discuss what I needed. I remember being surprised because it was after 5/6, what I would have considered outside normal business hours. I was able to schedule service for my garbage disposal within 4 days. I immediately received a text confirming my appointment and then a text when he was on his way. Thankfully it was nothing major, a tiny spoon had somehow gotten stuck in there. Adam was quick and professional. I wish I had not waited so long to get this taken care of. If I have any more plumbing needs I will definitely contact them again.

I hired them in Jan 2016 to fix broke furnace.  This cost over $450.  Broke again beginning of Sept.  (only worked about 6 weeks after repair) I went online to set up a repair service.  Online I was given the option of when I would like a call -morning -afternoon- or evening. I chose eve because I was at work.  As soon as I sent request they called me 9am...scheduled them to come out next day between 2-5.  I was at work and had to have someone go to my house to be there.  of course they showed up over an hour early told me my scheduled apt was 1-4.. .  Fixed again for over $400.  worked 3 days,  broke again.  Called them 3rd time scheduled appointment again 2-5 let them know that I was not happy they showed up early last time.  Again they showed up 1 HOUR before scheduled apt. and tried to convince me that I was wrong with the scheduled time again.... Was given estimate of over $400 I let them know that I have already paid way to much for it not to be fixed and that is when and ONLY them did the guy suggest a new furnace.  My furnace is less than 6 years old and if they could not have fixed it I should have been told on first visit.  I was in to deep and had to try to get it fixed so I scheduled another apt again 2-5 I made a huge deal to the lady on the phone that they keep showing up early and no one is home and that I was VERY unhappy about it.  I made sure that she understood that no one would be there before 2pm!   so they showed up for appointment at noon  2HOURS early  unbelievable ........ paid AGAIN to have it fixed .  It lasted 2 weeks.   I had to max out my CC to give them all my money and this does not help my credit to get a loan to get a new furnace with ANOTHER  comp.  It will be a long cold winter because I made the huge mistake with going with a company that cant even schedule properly and have techs that cant even tell when a furnace cant be fixed until they have made over $1000 off of you. extremely disappointed and cold.

First time we used Big Frog Plumbing based on a recommendation and we were not disappointed. Scott arrived on time and was very pleasant. He came up with a solution that eliminated the need to cut into our drywall.  Impressive! We will definitely use them again and recommend them to others.

Pictures indicated complicated door installation but my simple door installation was unacceptable! Asked if he could recommend someone......not able to recommend any one else. Gets one star because he at least got back with us.

On time, nice guy, honest, reasonably priced, completed job.  Exactly what I was looking for...

OMG. Finally, professionals who tell you when they'll arrive, show up early, tell you all your options, what it will cost, are friendly, knowledgeable, efficient and clean up after themselves.
I had my 25+ year old toilet replaced in my house built in 1925. Brendan & Ryan arrived, assessed the situation, gave me the price options and did the work. Did the whole job on a FRIDAY afternoon (when most people want to beat feet for the wkend) in about an hour. All that and a ten year warranty.
Five stars isn't enough.

Excellent service for both HVAC and plumbing issues we've had in our old, rehabbed house. The techs (HVAC and plumbers) and ladies who answer the phones are always friendly. The techs always arrive when they say they will, too, unlike so many other companies we tried. Most importantly, they listen and the on-call techs have helped us in late night jams. Having a CFA with them is definite worth it, as well.

I called this company after reading the reviews online after waking up to no heat at all on one of the coldest days of the year. My inside temp was 50 degrees. I put in an emergency call at 6:38 am Tuesday 1/16/2018. I was advised a technician would call me when they were on their way to my home...I'm still waiting on that technician to call me. Absolutely unprofessional, especially in an emergency situation. Did not and will not ever use their services. Had to select at least one star in order to leave this comment however, I would choose zero if I could!

Do not use this company!!!  Have a leak from an upstairs shower into a closet on the main floor.  I contacted our home warranty company and they assigned Maxwell and Sons the job.  They came over and looked, took the $65 service fee and I never saw them again.  I had a couple of phone calls with Mike and he promised to come by and start the repairs.  He was was driving at the time of our conversation and said said he would call back in a few minutes to schedule the appointment.  That was 3 days ago.  Unreliable company.  They just took the $65 and ran from the job.

Excellent response and service, but $175.00 to replace a couple of bolts that hold the water tank to the toilet bowl? Just a bit excessive. Have used them many times, 2 water heaters and other minor problems. Didn't think they were out of line on those repairs but will check around on any future repairs or problems.

I needed a half turn master shut off valve for the water installed. I called and asked for a ballpark figure and the price was so good I told them let's do business. They came out the next morning and installed it and thank God they did, because I had a leak in the upstairs toilet where I needed to turn the water off that night. I definitely will use them again.

Our front water spicket had been leaking a stream of water about the size of a pencil we noticed when we returned from vacation. Every plumbing company I had called in the past was two to three days out or I could pay their overtime to get them out today. I am also still waiting for return calls from some of them. Many of their quotes were unreasonable as well.
This is the first time we have called Action plumbing and they came out the same day I called (without any additional costs or fees).  Grant was extremely professional, quick, friendly and thorough! He let me know the difference in cost choosing a replacement vs a repair. The repair was still under the other plumbers prices and the leak is totally resolved! Thank you Grant! Lexi (schedules the services)  was also extremely helpful letting me know of the coupons they had available! She was also very friendly and accommodating!  I would recommend Action Air!

Called and scheduled an appointment for a few weeks ago to clean the coils and inspect our ac before it really got hot out. The day of the service they called and cancelled because there were more pressing jobs. Fast forward to now and my ac is not working, called Mower and they came over within a couple hours and found my line is frozen and more than likely due to a freon leak. The system has been working but not the greatest for a little bit now and would have been caught during the service I scheduled before the heat wave...  Don't advertise a service and then cancel, when you preach about continual maintenance and then do not have time for it I can tell you it's extremely frustrating.

It took a few trips to get oir issue resolved but the techs and Drew (plumber) were always friendly and apologetic. Better communication to these gentlemen woild have easily resolved the issue at least by the second time. Will use them again!

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