Best Businesses in Indianapolis, IN

Very happy that I found them on Yelp.   The response time was fast and the scheduling was super easy.  Jesse- Steve's son took care of my water softener install.  He was professional, polite, and does a very thorough job.  I would use them again with any plumbing work in a heart beat.  Their pricing comparing to what Amazon was quoting me was quite competitive.  Overall a very good experience.

Winter's Plumbing was such an interesting mix of great and not-so-great.  I've contacted them twice; they are routinely more quickly available than most other plumbers, which is great as plumbing is always urgent.  The first time, another plumber was available same day (unusual). The second time in need, Winters was available the following morning, which was excellent.  It even made me look past Winters' $239 price for clearing a bathroom sink clog: perhaps it was that high because the work would be on a Saturday.  And when I called back and mentioned that I had Covid but would stay out of circulation, it didn't phase Winters.  Amazing. They promised arrival 9 AM, called at 8 AM to tell us they'd be there promptly at 9:00, and they were. Superb.  Wore booties, checked everything out, and went to work. UNFORTUNATELY: they couldn't clear the clog.  (Yes, we have an old house but I don't believe we've ever had a plumber who couldn't clear the line.
Can't say they didn't try:  Vacuum hose: no. Small snake: no.  Large snake: oops, too large  Small Snake: machine locked up, started smoking. 1+ hour and a few calls to HQ, no success.  Leaving our front door open multiple times wasn't good (very active cats).  A request that I pay  1/2 now and  1/2 when they fixed it on Tuesday: I had to firmly pass.  An explanation of what they would do on Tuesday: didn't give me confidence.  Final outcome: I proposed paying their entire service charge (a much lower-than-market $39, nice) and letting them spend Tuesday on other customers: accepted.  Again, a real mix of very good and not very good, from very nice people.

I had a minor issue with my water softener that CWC installed almost 2 years ago (salt tank was full of water).  I called and talked with a very helpful man who looked at my records and advised it was nearly time for my yearly RO filter change.  He advised they could come check the water softener and change my filters together the very next day!  Paul the tech arrived promptly first thing the next morning. He tested my water and explained the readings to me. He also found the source of the problem with the water softener very quickly and had the part available on his truck. He repaired it, then explained in detail what the problem was.  I really appreciated his thoroughness and for telling me more about my unit. As per their warranty (7 years parts and labor), the water softener repair was no charge and the filters with installation were ~$150.  
I continue to be very pleased with Cooper's and their staff.

BEYOND disappointed.  Hope Plumbing obviously doesn't care about its customers.  I'm sitting here for the SECOND time in two months needing to call for their services.  The first time, they didn't show up in the four-hour window and had to come the next day.  Now, they just straight up didn't show again...

Hope Plumbing will waste HOURS of your time with little regard for their customers.

If you're reading this, Hope Plumbing, just know that I've received NO CALL, no indication as to how much longer I should keep waiting, and your phone number (which worked an hour ago) hangs up automatically each time I try to phone you.  Despite being promised that you wouldn't cancel on me, I have no idea where anybody is.  You stood me up.

I understand this is a service industry and there might be jobs that take a long time, resulting in back-ups elsewhere.  But why give me a four-hour window if you are going to go over it by a ton without informing me?  What good is the window to begin with?  I'd have more respect if they cancelled on me at noon.

Save your money and go elsewhere.

The sink in one bathroom was not working properly, so I emailed them yesterday.  I had a return email right away.  Once I provided my phone number, they called and set up an appointment for this morning, which was also confirmed by email.  I received a call 30 minutes before their arrival, and they had my sink fixed (as well as pointing out a couple of other things I might need in the future, complete with an estimate but no pressure) in less than half an hour.  Polite, fast, reliable service.  I will recommend them to anyone who asks!

Submitted quote for toilet replacement. Grateful Plumber responded. Need more information please call. I replied, Just a simple toilet replacement, could you provide estimate before the call?

Ungrateful Plumber responded with - Please call ****.

Please for the love of god listen to the customer's simple request or explain your rationale.

Toilet replacement estimated 350-500 buckets! Was that so hard.

Update: Owners real response. A little different from his public lol.

Had Chapman plumbing fix a toilet they had installed that developed a small leak at the base.  Amy took my call last week and offered to have someone come out immediately that day!!!!  Since a small leak, as scheduled for today.  Gage came out and was extremely nice, wanted to fully understand the issue and fixed it at no cost!!!  They honored their work and product.   From the office staff to the technicians, they are always so nice and helpful.

I have used Big Frog Plumbing for two jobs. They where fantastic! Quick and clean. Very affordable. They even told me I didn't need some things to save me money! I highly recommend using them for you next plumbing job!!

Mike's is fantastic! He's done a number of things at our place, from spa repairs to fixing some faucets and locks. He's a great communicator, timely, and charges a fair price. Highest recommendation.

Had gas leak in house
Gas company shut it off
Bob the plumber came over
He said he could not fit in our attic opening
A couple of times he said he might bail out of the repair
He put on 2 new gas shut offs
I should of have had him bail when I found out he had no equipment to pressurize gas pipes to be able to check pipes for leaks with soapy water on joints of pipes
I guess that doesnt matter if you are too big to go into attic where most of the pipes are
Charged me $854.22 to put on the 2 valves
Charged me $564..06 for house leak search. The only pipes he searched where the 2 on the furnace room
Replacing the 2 valves should have cost about $400
Overcharged me by $1000
He told us the pipes were fixed
Gas company came out to test or pipes
They still leaked
I called Bob and he argued with the gas employee on my speaker phone
His web site says he will tell you in advance what the charge will be
We didn't know until he was so called done
Learn by my $1000 rip off to stay away from from bob

We we referred to Jody and Carters My Plumber from another plumber who wasn't able to work on my home water lines. The office has been pleasant and understanding since my calls started in December. We formatted a plan for the leak, he added a military discount and we were so happy with the work. The employees were great and kept in close contact all day. They stayed and helped me do the application for the credit card through syncrony  which is a wonderful card. The interest rates are better than I've ever seen for a home credit line. We got a 9% apr until paid off but they have no interest for 18 month option and others around  3%  and 5%. The plumber stayed and texted and emailed all the photos without me even having to ask.

They work was done in less than a day which was wonderful and we are so happy happy we shopped around for quotes for an entire week. They were weren't the lowest (which was a small small shop) but they were runner up and we are so happy with our decision.

We received a thank you letter (hand written ) for our business with a Valentines Day gift card  to Starbucks.  it's the small thing and this company knows it!

Keep up the great work Carters My Plumber.

The Howald team is great! They have replaced my A/C, furnace, and most recently my water heater. Everyone has been great at communicating and following through promptly. Steve the sales person was great, he gave me honest recommendations and there was no sales pressure when choosing my water heater, same with furnace and A/C with Kevin. Sam who installed my water heater was wonderful as well. I would definitely recommend them and would use again in the future!

These guys are absolute pros. All in one year, we needed an AC, water heater, and water softener. We also had our ducts cleaned. I feel like i've met almost all of the employees by now, including the owner, and everyone I've met has been great. The work is top notch- no cutting corners with these guys, and it shows. I am 100% satisfied, could not ask for anything more.

Maxwell has done multiple projects for us over the past six years. They are always responsive and friendly to work with!

Excellent response and service, but $175.00 to replace a couple of bolts that hold the water tank to the toilet bowl? Just a bit excessive. Have used them many times, 2 water heaters and other minor problems. Didn't think they were out of line on those repairs but will check around on any future repairs or problems.

We had just purchased a new home that required a lot of updates before our move in date.  The home was in disrepair, including the furnace and A/C unit.  I called Godby to come out and determine whether or not it could be repaired or if we needed a whole new system.  

The representative that they sent out was very knowledgeable and explained to us the issues with the existing system.  They got us a number quickly and were able to get our furnace, coil and A/C unit replaced under budget.

The technicians that installed our new system were great.  They were clean cut, nicely dressed and did a great job.  We were extremely happy with the service provided and will definitely use Godby again.

Our front water spicket had been leaking a stream of water about the size of a pencil we noticed when we returned from vacation. Every plumbing company I had called in the past was two to three days out or I could pay their overtime to get them out today. I am also still waiting for return calls from some of them. Many of their quotes were unreasonable as well.
This is the first time we have called Action plumbing and they came out the same day I called (without any additional costs or fees).  Grant was extremely professional, quick, friendly and thorough! He let me know the difference in cost choosing a replacement vs a repair. The repair was still under the other plumbers prices and the leak is totally resolved! Thank you Grant! Lexi (schedules the services)  was also extremely helpful letting me know of the coupons they had available! She was also very friendly and accommodating!  I would recommend Action Air!

I am very pleased with the full furnace and A/C installation that I had completed on my home today by Summers Plumbing Heating & Cooling out of Brownsburg. The ancient furnace, which came with the home my wife I just purchased, was putting out anemic heat and eventually had a seizing blower motor. Summers quickly responded by sending out an install crew first thing the next morning. Jaritt, Mike, and Jonathan were very courteous, efficient, and went above and beyond to ensure everything was working perfectly. Thank you Summers PHC for all of your help! It is great to finally have good heat in the house.

I made an appointment on 08/16 for 08/17, the 4 hour window promised. I received a text and email reminder so I could be available. I did not hear from the company until after the window of time passed and no updates were given during the 8-12 pm window that was reserved.

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