Best Businesses in Indianapolis, IN

Steve's son came out and did a great job. He worked very hard to get my cartridge out of my shower faucet. The whole process was difficult when it should have been fairly easy. But that's plumbing. He was dedicated to doing everything right. I will be a future customer for other job's that come up. Highly recommended!

Winters was great!  Very responsive to setup someone to come out to the house.  He was very professional, knowledgeable, and walked me through what he would be doing and the pricing before he started.  He even informed me of next steps and what to keep an eye out for; I was very pleased!  They will definitely be our company of choice for any plumbing issues in the future.

Mike R. came out and explained all of the options available for water softener and reverse osmosis systems.  He was courteous, very thorough and knowledgeable.  We plan to go forward with the systems we chose.  Thanks Mike!

I am very impressed with Hope Plumbing!  I had a recent experience that was very positive!

I live in an older home in the area that has cast iron pipes that tend to clog and back up from time to time.  After recent failed attempts to unclog it ourselves, I was on the search for a plumber!

While looking around on Yelp, Hope Plumbing caught my eye because of their ratings and specialty area of older homes.  I took a chance and messaged them on Yelp; it claimed that they get back to you in 2 hours, so I thought it was worth a shot!

Within minutes of sending my message, I got a very friendly reply from Hope.  The person on the other end was so helpful and willing to set things up for me completely through Yelp messaging.  The only downside to this was that the homeowner has to be the one to make and confirm the appointment; this is the case at every other company we have hired, as well, so it was expected.  They did save the established appointment, though, just needing a simple confirmation via phone call from the owner.  Nonetheless, this is something to keep in mind if you rent.

The actual service they provided was great, as well.  My shower has never drained better than it does after having them come clear it!

TIP: I would highly suggest checking out their website because there are coupons available  (particularly a $50 off a service of $200 or more!!!).  Note that they also have a $150 voucher available on Yelp for only $100.  Great offers and deals!!!

The last, and probably most impressive thing about this company, is the text message they send you about their employee who will be coming.  We received a text message with a photo head shot of the plumber who was assigned to our case with a message sharing fun facts about him (where he is from, what he enjoys, when he will be there, etc.).  I have interacted with a number of plumbing services and have never seen this done! - I loved this, though; it gave me peace of mind knowing who I was inviting into my home.

Dan and Antoneo were very professional, followed covid-19 PPE guidelines, and answered LOTS of questions. I was very impressed with the options they gave me and appreciated their honesty. I found out that I didn't need to replace my toilet, that they could repair if for less. Dan came back and did great work! I will use this company again for any plumbing needs!

Will absolutely work with Grateful Plumber again. Adam responded very quickly on Yelp with a general estimate. Then he came out on a cold morning to work on our outdoor pump, was on time, and gave us an estimate that was on the high-end of what it would cost. Came back out to do the work, was on time yet again, and it ended up being more of a pain to fix that he first thought. Despite that, the total amount he charged us was significantly less than his high-end quote! I was a little shocked to be honest, because we were prepared to pay the entire amount. That is how you get repeat business, and Grateful will get ours.

EDIT: I have no idea why it says I'm in San Francisco. I live in Avon, Indiana, and this repair was done locally.

Outstanding company. They show up when they say they will, they're very professional and they do quality work. Prices are competitive. I will definitely use them again.

My experience with this company was very pleasant and professional. I initiated a request for someone to come out online and was called the following weekday. The plumber was extremely courteous and professional.

I had Mike out to do some work on a hot tub in a new house.  He was helpful and beyond the work told me where to get parts so I could work on things myself.  That's the mark of a
Contractor that's got enough work they don't care about you doing some of the work to cut costs.

Had gas leak in house
Gas company shut it off
Bob the plumber came over
He said he could not fit in our attic opening
A couple of times he said he might bail out of the repair
He put on 2 new gas shut offs
I should of have had him bail when I found out he had no equipment to pressurize gas pipes to be able to check pipes for leaks with soapy water on joints of pipes
I guess that doesnt matter if you are too big to go into attic where most of the pipes are
Charged me $854.22 to put on the 2 valves
Charged me $564..06 for house leak search. The only pipes he searched where the 2 on the furnace room
Replacing the 2 valves should have cost about $400
Overcharged me by $1000
He told us the pipes were fixed
Gas company came out to test or pipes
They still leaked
I called Bob and he argued with the gas employee on my speaker phone
His web site says he will tell you in advance what the charge will be
We didn't know until he was so called done
Learn by my $1000 rip off to stay away from from bob

Called at 7a for a plumber to come look at my leaking water heater. Talked to answering service. Jody called me back around 7:25 and said someone could be here in 1-2 hrs. 1.5 hrs later I got a text that someone was en route. About 30 min later he showed up. No introduction, just said Hi and walked inside. I explained the problem and what I had done thus far to the water heater. He turned a couple knobs and asked a couple questions. Then said it needed replaced, it couldn't be fixed because there was no way to get inside it and repair it. I asked for an estimate. While he was writing it up, I called a local company and they quoted $800 cheaper. I told the Carter's plumber and he said oh wow, our water heater cost more than that. I can't go that low. He contacted his boss to see how low they could go, but still didn't come close and the warranty was dropped way down to even get that low. So, I just paid the estimate/call out fee and that was it. The nice thing though is that if I had gone with Carter's, the price included the water heater, install, take away and a 6 year parts & labor warranty.

Howald has done 2 complex plumbing jobs for me, and installed a mini split ductless AC unit on my 2nd floor for zone control.  

On one plumbing job, they were able to find a way to substantially reduce the effort, cost, and time for my benefit.  

For the ductless AC unit, I had 2 estimates of cost from 2 companies, and Howald was almost 50% cheaper for the same unit.  
They answered all my ignorant questions and were friendly each time.  If there was a hiccup in something on the job they made it right.

Called for emergency plumbing service on a Sunday afternoon. Was told I should get a call from a technician by 4pm. I never got a call from anyone. Waited all evening and night, had to call the office 4 times and still no service. So much for emergency response. will never call again

I woke up to a laundry room emergency - a large puddle of water overflowing onto the hardwood floors into the hallway.
I called several plumbing companies, and Maxwell & Sons was the first to return my call.
Mike and his assistant were at my house in about an hour, diagnosed the problem, and replaced the faulty water heater at a reasonable pice. I would highly recommend their services for anyone with plumbing services needs.

I had an unusual problem with a plugged up shower valve and Mr Weilhammer knew the solution and spent quite a while advising me over the phone what to do to fix it. Very helpful, knowledgeable, and no charge.

The only reason I will not give Godby five stars, I'll explain later. Air conditioner went out in my home. Godby has serviced my home before, so I gave them a call. A technician came out, and told me it was the furnace. It was the original furnace that came with the house, so I figured it was time to replace it. The person I spoke with to set up the appointment was very kind and got my appointment set up for the next day. She also gave me a window as to how long the job would take.  The next day came and I received a call from Deacon telling me that they are on the way. Soon after,  Deacon and Joe was at my door. They introduced themselves, and came in. Right away they got started on removing the old one and in with the new one. During that time, Joe came upstairs and put in the new thermostat. He told me that when they were finished, he'd explain the new functions on it (digital, touch screen, Bluetooth, very cool!). Not long after, they called me downstairs and the job was done. Joe came with me back upstairs and explained in detail the use of the new thermostat. During the time in my home, both guys were very professional, courtious and easy to get along with. Great job guys. As they were leaving, I asked for a business card. They said they didn't have cards of their own. Godby, get your technicians business cards!
Now, the only reason for the 4 stars was because I had to have a very minor adjustment made. Without calling, the guy just showed up! I could see that he was from Godby by his vehicle and shirt, but didn't tell me who He was. He got the job done quickly and was nice, but gave no heads up that he was on his way.

Our AC went out on a Thursday and I called the company that put our system in our new home.  I will review them separately.  Needless to say, they did not want to help me unless I bought a service contact.  So I went to Yelp to locate another HVAC company with a good track record and my fellow Yelpers did not disappoint!

I called the Action service line on Saturday morning and got someone at their call center.  They were professional and took my information and said the on call technician wold call me back.  CJ from Action called me back within 20 minutes and I reviewed what efforts I had tried and agreed I had done all I could do and that he would stop by after two calls in front of me.  At 11am CJ called back to let me know he was on his way and he showed up at the expected time.  He examined the inside unit, checked the thermostat and when he examined the outside unit, he quickly discovered the fan was not running.  He checked the electrical connections and determined I had a bad capacitor that drives the fan.  He had one in his truck and had it installed in a few minutes.  We had cool air!  
Price was reasonable for the part and weekend service.  CJ was professional and explained everything clearly.  I could not be happier with my experience with Action Air, they now have a new customer!

I would highly recommend Summer's for any plumbing repairs. Jason came to my home when my water heater was in need of replacement. He replaced the unit quickly and efficiently. He was extremely professional and more than willing to answer any and all questions I had. Super nice guy; I would definitely call him again for help!

I have used Peterman for my rental properties and normally have great service. However recently I have had many issues. As a landlord, it is in the notes of every service request to call the landlord to approve of services and let them know what was done or what additional work will need to be done. Peterman did not contact me after leaving one of my tenants house, and only sent me an email after hours stating that they were not able to get her heat working and would need me to reach out the following day schedule the repair work. This is also a day after the Technican first repaired the unit and it failed again. If I had not reached out to my tenant after hours of not hearing back from the technican, I would have no knowledge that my tenant was being left without heat overnight in December. Additionally, Peterman cannot give me any sort of time frame on when they will be back there to complete the repairs. I understand that with supply shortages and things it can take a little bit of time to recieve parts, however providing no information to your customers and simply stating that someone will be reaching out within 48+ hours is simply not okay. I understand that sometimes things like this cannot be fixed immediately, but to have NO call from the technican letting me know the tenant will be left with no heat for who knows how long and to have to wait with no time frame or communication as to how long they will leave the tenant without heat is not okay. It took a whole week for Peterman to get back out there (it is still not fixed, I am writing this AFTER I called them to see when they would be back out). A whole week and I have had to call once a day to make sure that they are still working on it after repeatedly asking Peterman to call me and keep me updated. This has been an extremely frustrating process.

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