Best Businesses in Indianapolis, IN

We are in the middle of moving and fulfilling all repairs needed to be done before the new buyers close on the house. Steve was incredibly responsive and provided a quote in a matter of minutes. We were on the schedule quickly and the work that was done was thorough and at a very fair price. Thank you so much for the making the repairs flawless, quick, and being communicable! I highly recommend these licensed professionals for your plumbing needs and will continue to use them for any future issues!

They replaced my water heater and installed a water softener.  They are Professional, fair and efficient.  I would definitely recommend.

We can't say enough about our experience! We had a water softener leak and Matt came out immediately, prioritized our job, helped us with the warranty work and was in and out super quick. Even cleaned up after! It's hard to impress me with customer service these days, but Matt and Coopers water conditioning are 5 stars in my book. Thank you, and great job!

We engaged this company through an Angies List coupon. Be sure to read the fine print!
Originally scheduled the work between 8:00 and noon, to replace the guts of a leaky toilet. The Plumber arrived at 5:05 pm, looked at the toilet and said he needed a part (which I had tole the customer service rep originally) and that he would need to comeback because the supply store was now closed. Duh!
Then he asked for a $70 trip charge for his visit. When I expressed my dismay, having already paid for a coupon, he said it would be refunded when they did the work. I asked how much my total bill would be he told me $259.00 (to replace the guts of a toilet???)
I informed his that I wasn't happy and he said he'd have his supervisor call. Supervisor never did!
I ended up ordering $14 worth of parts on amazon and completed the job in 10 minutes.
This company is a RIP OFF. beware!

Dan came out the next morning to diagnose the leak in my front yard.  He was very professional, nice, and good at communicating the issues.  They ended up not doing the repair because the problem was with the irrigation system.  I would use them in a heart beat next time I need plumbing work done!  Highly recommend.

On time, professional, honest, high quality work. What more can you ask for! This is the only plumber I'll ever call!!

I went with  Chapman off of a friend's recommendation and am very pleased. The technician that came was very respectful of my property and time. He ensured I knew the cost before doing the work which I appreciated. He explained what needed to be done and made it make sense.

My experience with this company was very pleasant and professional. I initiated a request for someone to come out online and was called the following weekday. The plumber was extremely courteous and professional.

Mike's is fantastic! He's done a number of things at our place, from spa repairs to fixing some faucets and locks. He's a great communicator, timely, and charges a fair price. Highest recommendation.

Both times I have had bob out to my house he has always been quick to respond and can got to me either that day or the next. First time it was a on/off valve for my outdoor hose spout that had been leaking in my house fixed it right and haven't had problems since. The second time I had concerns of a bathroom water leak and he instructed me to do three tests to see which involved closing the drains to see if the smell in my bathroom continued. If you want someone to do the job right bob is the guy for you. I understand why he doesn't give you a price when he walks in your door seeing some projects are hard to price.

This plumbing service came out to my home with a 1 day notice of calling them. I had a water meter pit that needed maintenance. After receiving 4 quotes from other plumbing services, they gave me by far the BEST deal! It was so reasonable that it was unbelievable.

The customer service via phone and in person was awesome. This company was not like the other big name companies. They were very personable and wanted to actually help out instead of having an objective of sucking your pockets dry.

I can't believe that I was not referred to them by anyone locally because they were a godsend. I will from now on use them as my plumbing service with no questions asked.

Everyone from Joedy (whom I spoke with over the phone) to Jason (the guy who came out to do the work) was AWESOME!

Feel free to message me if you have any questions or need a reference.

My family has used Howald for ... well, for as long as I can remember. I rely on their service for heating and air inspections. Recently I needed a plumber. I had a great experience! My plumber arrived, took a look, offered suggestions and then while he fixed things he offered to show me what was wrong and what to look for in the future. He also gave me tips for managing old pipes- I have an older home and it's just part of it. The safety protocols for COVID-19 have been consistent with each visit I've had over the last year. I recommend Howald any day!

So happy this team was able to help me tonight!! Called because I came home to a hot house, just googled mapped HVAC and they came up as a 24 hour service so I called. Gave my information to the receptionist who promptly sent an email to her technician whom also promptly called me. Came out right away and fixed my AC!! Super friendly and super honest. I couldn't have picked a better company!! Definitely will be looking forward to having them back out to make sure everything else is working good on my units, and maybe repair some plumbing issues too!! Thanks for all the help!!

These guys have done most of the plumbing in my house over the last eight years. Competitive pricing and a no games. It's also nice to know that the owner is a cop. You can feel safe having him work in your home!

They came out today to fix low pressure on hot water. Turned out to be a pipe almost clogged completely clogged clogged with lime. While they were here we had the tank replaced. Very happy with the service. Would use them again.

I needed a half turn master shut off valve for the water installed. I called and asked for a ballpark figure and the price was so good I told them let's do business. They came out the next morning and installed it and thank God they did, because I had a leak in the upstairs toilet where I needed to turn the water off that night. I definitely will use them again.

I understand that pleasing customers can be very difficult. I also understand that sometimes service must be revisited and adjustments have to be made. However, the treatment by a plumber from this company was beyond anything we've ever experienced. He was rude, unprofessional, condescending and frightening. This company needs to really think about who they send to represent them. Our technician surely is not likely to create positive experiences.

I would highly recommend Summer's for any plumbing repairs. Jason came to my home when my water heater was in need of replacement. He replaced the unit quickly and efficiently. He was extremely professional and more than willing to answer any and all questions I had. Super nice guy; I would definitely call him again for help!

Similar to other reviews. Had a new unit installed yesterday (Thursday) in my house located in Columbus. Realized it wasn't working by Friday morning because the inside coil was completely iced over. **with a new unit**. Called 4 different times and got the same answer each time...the earliest they can get out is Tuesday due to it being Labor Day weekend.  Either they failed to install properly, or it's a faulty unit. In either case the customer service of Peterman is lacking.  This goes without saying, but obviously they should stand behind the install and their equipment and work to correct it in a timely manner (less than 24 hours max).  You might get lucky, but do you want to roll the dice on cooling your home in the summer?  Keep in mind, they won't hesitate more than 1 day to get a comfort advisor and install technician to your house because they prioritize taking your money over ensuring you have quality service or quality units.  

I did however get more insight on the company and their best practices. I was told by the last representative that they no longer require on-call technicians, but rather make it optional to the techs. What this means is - there may not be a tech in your area that wants to make OT so you may be out of luck until your scheduled date (could be 4 or more days like in my case). Consumer beware, if you need quick service Peterman will not provide it.

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