Best Businesses in Indianapolis, IN

Steve was great on the phone with providing a quick quote and one that was the best value quote we could find. With ours being an urgent issue he booked us in for the following day and his son came to fit the water heater. He wore a mask at all times however he didn't introduce himself so he caught my wife off guard slightly, but he was pleasant, continuously washed his hands and they did a fantastic job, hauled away the old heater, and we have a great 1 year warranty covered by Steve of any issues arise. We will definitely use Steve again.

Mr. Winters was very kind and attentive as I explained our troubles with two different toilets. He offered several options for solving our problems with both and was willing to explain it all again to my husband over the phone.  He was honest, thorough, and conservative with his solutions, never pressuring us into unnecessary purchases. We will definitely call him with all future plumbing repairs and evaluations.

I called Coopers after the contractor my home warranty company sent missed two appointments.  Mr Cooper (I'm guessing) arrived on time for the initial appointment and carried his briefcase like an OG salesman - I actually appreciate a simple old school approach!  I purchased the softener for about the same amount my warranty company had paid me for - and knowing warranty companies, they nickel and dime, so the price from Cooper's was great.  The guy came to install a few days later - I had to schedule a time when I could work from home, otherwise, they could have done it the next day - setup was quick and easy and the tech was polite and explained everything I needed to know!  Highly recommend!

I cannot say enough good things about the service provided by Hope Plumbing. I had water backing up through a floor drain in the basement after heavy water use, it was getting worse and my 40ft snake wasn't finding anything. They dispatched a tech,Sean who went out about 50-60 ft, with a spade bit that given the size of my lot should have been fine. I asked him if he would hit it with a 3 root auger and he agreed that he would after an (included in original price) camera inspection to ensure there was nothing that would ensnare the auger.  A tech named Ryan came out and camera'd the line and cleared the auger use. Sean came out again ( included in original price) and ran the auger out about 70 ft. This should have been way more than enough given the small lot size,
The problem returned....I was stumped. Hope sent Ryan back out, He  pulled the manhole, checked sewer flow and prepped the camera to run all the way into the cities system. He told me he suspected the problem was deep and located the source of the stoppage... 9 ft into the street and 13ft down. He explained city responsibility and gave me some tips on reporting to the city.  Ryan provided me with great advice and his video evidence. The city ended up digging up the street and replacing my connection to the sewer main.
It's odd to write a glowing 5 star review for a company that technically didn't solve the problem, However 4 trips out and all the advice really showed me their dedication to getting it solved as best they could and going above and beyond in helping a home owner out. I would not hesitate to utilize Hope again. Ryan and Sean were professional, personal and helpful.

These guys really put in the work to get me all set up. Called and had someone on scene ready to go in less than 3 hours. What I thought would be a small repair turned in to small project. As a new home owner and a young guy it feels daunting having your first major issue that you can't handle on your own and I'm glad to have had these fine fellows backing me up.

Adam's been to my house twice to fix my piece of junk water heater. His communication, honesty, timeliness, and service has always been excellent. Highly recommend!

This was my first time using Chapman for my heat pump maintenance.  Scheduling the appointment was easy.  The technician showed up promptly,  assessed the problem, offered me options to remedy the situation, and got right to work.  Each step of the process was explained to me, and I chose those items I felt were necessary.  I never felt rushed or pressured.  

This experience was so different from my last dealings with Dial One Hour Heating and Air Conditioning.  I was a customer of theirs for more than 25 years, but I refuse to deal  with a company that thinks it is acceptable corporate behavior to have a representative contact me and demand, threaten, and yell at me in order to re-gain my business.

If the need arises, I will again contact Chapman for any service or repair to my heating/cooling equipment.  I hope they send their technician Desmond back; he was very nice.

I have used Big Frog Plumbing for two jobs. They where fantastic! Quick and clean. Very affordable. They even told me I didn't need some things to save me money! I highly recommend using them for you next plumbing job!!

Mike's is fantastic! He's done a number of things at our place, from spa repairs to fixing some faucets and locks. He's a great communicator, timely, and charges a fair price. Highest recommendation.

Bob is a straight shooter. He is fair and diligent. He was responsible and honest about every step of a process I had far underestimated. He is also a really decent guy. I had numerous other calls from other plumbers ... three days after my post.  Bob called immediately. I thought I was saving money but in fact letting him do his job probably saved me a lot of time, aggravation and money. I'd use him again in a heart beat. If he treats you as he treated me you will be pleased indeed. Plumbing is a tough business. In a world of marginal people, this guy should be proud of the honest job he does.

OMG. Finally, professionals who tell you when they'll arrive, show up early, tell you all your options, what it will cost, are friendly, knowledgeable, efficient and clean up after themselves.
I had my 25+ year old toilet replaced in my house built in 1925. Brendan & Ryan arrived, assessed the situation, gave me the price options and did the work. Did the whole job on a FRIDAY afternoon (when most people want to beat feet for the wkend) in about an hour. All that and a ten year warranty.
Five stars isn't enough.

After another plumbing company came out and misdiagnosed where the source of a leak was, I called Howald. Austin responded immediately and came out within an hour. It turned out to be an issue for HVAC and not plumbing. Dan from HVAC was on call for the weekend and came out the same evening. He quickly found the problem and fixed it. So thankful for the intelligent employees at Howald!

Bryce and Brandon were excellent.  Professional and knowledgeable.  Explained what they were going to do and what they did when done.  Had to replace a section of copper pipe to the water heater that leaked.  Work was fairly priced.  Tammy in Customer Service who scheduled my appointment was also great.  This is my second time using Plumbing Paramedics and I will definitely use them again.

We called Saturday to make an appointment. We have a clogged drain that we just cannot get clear. They were ready to come Sunday, but both my husband and I work. The person who answered our call mentioned that they had to rip up slab at another site that day. It made sense for us to not squeeze it in when we were all busy. We agreed on Monday at/after 3pm. It's now 7:10p. We tried calling to see if someone was even going to stop over. No one answered, voice mail full. Ok...

Mark was GREAT to work with. I called after hours, he picked up right away and after explaining the problem with my water heater he was able to get to the problem right away. He even sent me a picture of what the issue was and explained what had to be done to get it fixed.  One of the nicest and most pleasant experiences I have had. He is honest and upfront! I HIGHLY recommend him.

Don't fall for the hype of them being an Indy local name!  Do your research and find a small local plumber on Nextdoor site or through neighbors or friends.  This company lied to our faces as they sent an inexperienced plumber to our home who had to take pics to get answers then took our $50 trip charge check and said he'd be back only to find out they weren't coming back until the following week!! We were without water and they knew this and then said WE WERE at fault when they knew the problem ahead of time!  They lied on the phone and said we didn't tell them it was a  different situation...we explained it exactly and even if it was a diff situation ( which it wasn't)..they should've had the knowledge to do it!!!  The plumber that arrived stated i have three other appts still and its 5pm... i can't do this one right now.  They knew it was not a basic replacement but this plumber didn't know how to do it and we had waited all day on him and then we got blamed!!! We had to fight to get our check back and thankfully we found an honest plumber through Economy Plumbing recommendation!  Steer clear of Godby!!!

They were able to send someone out the same day which was wonderful. Grant was very professional & nice. He was able to replace the water shut off valve which had broken & that was worth the visit. But he didn't fix the leak in our toilet. He thought he had but it was leaking again within a couple of days. I totally understand that he couldn't loosen the 23 year old bolts but do feel like he could've sealed it which is what I'm getting ready to do. Just need it to hold until the world is back to normal & it can be replaced.

I needed help with furnace issues ASAP & after hours during extremely frigid weather. The after hours call representative was polite & professional. I had a prompt return call from a tech.  He had one more run before he could visit me, & he was right on time.  The tech was very polite & professional.  I was fortunate to have a minor problem.  The tech showed me how to deal with it & how to read the error codes on my furnace should I have any further problems.  He priced some other services I was interested in & explained the yearly plan (which I declined). No hard sell, & no attempt to take advantage of my emergency repair situation.  I'm impressed and will consider Summers for my future HVAC & plumbing needs.  Thank you!!

After dealing with two other companies to resolve my furnace being completely out for over a week during below freezing temperatures, all I gained was bills for diagnostics with no effort in repairs. Just one company pointing a finger at another, and that's it.
Peterman contractor, Mr. Peterson, came as quickly as he could during a hectic season. Diagnostic charges are about the same as anywhere else... But he didn't leave until it was fixed AND tested! He was also very honest and great at explaining things to a new homeowner. My furnace is literally older than I am, but I can now be in my home without having to worry about busting water lines or having to wear 3 layers of clothing.

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