Best Businesses in Indianapolis, IN

I called this company after having assurance plumbing out and they didn't know what they were doing.  Ryan and Gage responded quickly and reassured me that they would come out and give a price and get the work done immediately to get hot water back in my house.  They came gave a good price l, when and picked up the tankless hot water heater and installed the next day.  They were not pushy on what to do and made recommendations to get a water softener but again not pushy.  They will be coming out to install my water softener here in the next week.

My bathtub stopper has been not fully keeping water in the bathtub for quite some time. Mac's plumbing responded within 12 hours and had the issue fixed within 48 hours. Incredibly responsive and very fair with pricing.

Called Blake after I noticed my slide room got wet during a rainstorm.  Was in a panic because we are full time, and my husband was out of town working.  Blake got Brittany out right away the same day.  She was very courteous and pleasant.  Blake followed up to make sure I was happy with the repairs.  Very honest people, highly recommend.

This was the most positive and enjoyable plumbing experience I have ever had. 317 Plumbing cared about my home's esthetics as much as I did (maybe more).

Excellent customer service, very competitive price and extremely responsive.

Call this company! Don't delay if you have a plumbing need.

King's employees were professional and addressed my concerns and questions.  I've used them before for a bathroom issue and water heater installation.  These guys are fair and know what they are doing.  Quite satisfied with the work they have done for me.

Called for Mark Plecker, at the advice of a friend, at 9:30 am on Monday morning to address an emergency (self induced) bathroom shower leak (Folks, be careful trying to change your leaking shower cartridges if you have calcium build up - you may just damage your copper pipes, as we did).  Monday AM our water had been off for 12 hours, and I was desperate.  I had called a 24/7 plumbing company late Sunday night, which gave me an estimate of $1700!   Mr. Plecker rearranged his schedule Monday and was at our home promptly for our 1pm appt.  He had estimated between 1.5 to 3 hours of labor and was done, woohoo!, in 1.5 hours (which included his drive time).  At the end of the job he took time to discuss next steps and gave great advice on other plumbing concerns we have.  I could not recommend him more, especially give the unscrupulous competition he has and his amazingly fair price, which was about 90% less than $1700.  I guess when you are honest, your name is over the door, and you do a GREAT job, you don't have to advertise everywhere like the other plumbing companies...  Thanks Mark!

Julio, Douglas, Nathan, Tommy & Shane did an amazing job on our house they're professional, on time, clean and pay attention to detail. They do not slack off at all and get the job done right. So glad these were they guys coming in they are a good representation on this company and it's standards!

While replacing a tub fixture they broke the bonnet and left it covered up in the wall.  I only caught the leak much later resulting in an emergency plumbing call to Carter's my plumber to fix the issue.  The tub faucet ended up costing me nearly a fortune!  $300 to install, $400 to fix P&K's mess.  I was very lucky that there wasn't more damage to the house.

I came to visit my 2 Senior Citizen, Disabled Parents & for the past week, their BRAND NEW Peterman Air Conditioner hasn't been able to get our house to cool, as a matter of fact it is cooler outside than it is in their house  right now. They talked my poor Mother into FIXING it's BROKEN coil!? As a better option to waiting another week till they could get another NEW REPLACEMENT!!!
They came out this morning to put in a new coil & supposedly fixed our brand new air conditioner & 12 hours later it is still 76 in our house! WTF?
They came out to try to fix yesterday, it took all day & night to cool off. We can't get it any cooler than 72 & had it set on 72... but it went up to 74. So we are convinced it still isn't working properly

We received a letter from this company telling us they would do a tune-up on our furnace for $54.00.  The guy came, took a cursory look at the furnace; told us it was unsafe; shut it off and refused to turn it back on; and gave us a quote for a new furnace (to the tune of $5,263).  And, he still charged us $54 for the tune-up, which he didn't do.  We subsequently called Coovert Heating and Air Conditioning.  Their repairman checked our furnace, said it needed to be replaced, but could be run without worry until a new one could be installed.  He quoted us a price of $2,828.  Obviously we went with Coovert.  We got the feeling that all Summers was doing was trying to scare us and strong arm us into purchasing from them.  We got a new furnace within 2 days for about half the price.  It was the exact same model and make that Summers quoted.

We had a brand new HVAC system installed in December by Comfort Air. They didn't install it properly and we were told they would be back in a few days due to the holidays. Lets just say that didnt happen. I received my new IPL for 12/22/17-1/22/18 & it's almost $700!! Mind you I live in a ranch style home. They came out yesterday and stated the installers did not install my thermostat correctly so we have been running on emergency heat this whole time. Called Comfort Air today and they basically said oh well not their fault. I asked them to pay my electric bill because they did not do the job correctly. The guy rudely told me its not their fault!!! Have you heard this about them?! Absolutely ridiculous!!! They should be responsible!! Should be ZERO stars!!!

My recommendation is to avoid this business at all costs. We bought a new washer and dryer from Lowe's and had Ben Franklin Plumbing do the install. The water heater needed moved about ten feet to fit the washer and dryer. We wanted the washer and dryer side by side. The swap in locations of the washer and water heater shouldn't have been rocket science. They, in turn, subcontacted their sister company Mr. Sparky to do the electrical.
We paid over two thousand dollars for work that is completely amateurish. We left it as they left it. We took photographs. We contacted the company and asked for an inspector to come and look at the work. My wife got an email back where the so called electrician claimed to have done professional work. No inspector ever came. No further action was ever taken by Ben Franklin or Mr. Sparky.  Next summer...when I have the time to do it myself...the whole job has to be redone.
My advice is simple: avoid this company.

Jim Russell Plumming Heating and Air!!
Dont expect them to stand behind what they sell!! I called Saturday with a Unit not working as an emergency call. Was told someone would call me. Never got a call. We called someone else to come repair our unit. On Wednesday i called thdm back indicating i never got a call back asking if my unit is still under warranty. The lady told me she would research it and call me back. Ff to today, Friday still no call. I called back she told me she doesn't know and I need to ask the people that repaired my unit if it's under warranty! I said im sorry why would i ask them i bought from you... They know Lesa! And i wont be talked to this way!! WHAT????  You never called me back AT ALL but you're mad at me?? She hung up on me. So Abby and the staff at this place  do not stand behind their products and won't return calls to CUSTOMERS!! But she hung up on me because im upset I can't get an answer they are blowing me off and im not supposed to be upset!! My advice... DO NOT BUY ANYTHING FROM THESE PEOPLE!! Fyi Abby i just wanted to know if my unit had a warranty! I am a customer! I paid you for my unit it's your job to answer my questions re: said unit!

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