Best Businesses in Indianapolis, IN

I called this company after having assurance plumbing out and they didn't know what they were doing.  Ryan and Gage responded quickly and reassured me that they would come out and give a price and get the work done immediately to get hot water back in my house.  They came gave a good price l, when and picked up the tankless hot water heater and installed the next day.  They were not pushy on what to do and made recommendations to get a water softener but again not pushy.  They will be coming out to install my water softener here in the next week.

My bathtub stopper has been not fully keeping water in the bathtub for quite some time. Mac's plumbing responded within 12 hours and had the issue fixed within 48 hours. Incredibly responsive and very fair with pricing.

Called Blake after I noticed my slide room got wet during a rainstorm.  Was in a panic because we are full time, and my husband was out of town working.  Blake got Brittany out right away the same day.  She was very courteous and pleasant.  Blake followed up to make sure I was happy with the repairs.  Very honest people, highly recommend.

Quentin did a hot water replacement in a rental I own, and replaced a couple toilets. The floor under one was rotten from leaks and he did a good job of repair, re-floor (vinyl sheet flooring) and replacing toilets.  All done quickly and coordinated from out of state.  Highly recommend.

King's employees were professional and addressed my concerns and questions.  I've used them before for a bathroom issue and water heater installation.  These guys are fair and know what they are doing.  Quite satisfied with the work they have done for me.

Called for Mark Plecker, at the advice of a friend, at 9:30 am on Monday morning to address an emergency (self induced) bathroom shower leak (Folks, be careful trying to change your leaking shower cartridges if you have calcium build up - you may just damage your copper pipes, as we did).  Monday AM our water had been off for 12 hours, and I was desperate.  I had called a 24/7 plumbing company late Sunday night, which gave me an estimate of $1700!   Mr. Plecker rearranged his schedule Monday and was at our home promptly for our 1pm appt.  He had estimated between 1.5 to 3 hours of labor and was done, woohoo!, in 1.5 hours (which included his drive time).  At the end of the job he took time to discuss next steps and gave great advice on other plumbing concerns we have.  I could not recommend him more, especially give the unscrupulous competition he has and his amazingly fair price, which was about 90% less than $1700.  I guess when you are honest, your name is over the door, and you do a GREAT job, you don't have to advertise everywhere like the other plumbing companies...  Thanks Mark!

We hired Indiana Residential when we bought our new home as there were a multitude of different repairs that we needed done (plumbing, electrical, drywall work, gutters, misc repairs). They were easy to interact with, most of our communication was via email. The estimate they provided was the final bill (no surprise costs or fees). Additionally, the employees that perform their services are friendly, respectful, and followed all COVID guidelines. We are actually having IR return to our home to complete more work on our fireplace mantle. We would recommend Indiana Residential to anyone looking for a variety of home services/repair at an affordable rate.

I have now used P & K Plumbing multiple times and I cannot say enough good things about the company.  They have always been prompt with their service and have done everything to the highest quality.  The individuals were very personable, knowledgeable, and provide a service higher than what you pay.  I will definitely use them again for any plumbing needs.  Thank you P & K!  Highly recommend!

I had Peterman HVAC come out and service my unit.  They were very professional and polite.  Trouble with my centeral air not cooling proper.  They explained to me what was going on and what needed to be done.  They serviced and replace filters and now we have cold air again.  Very pleased with service and very affordable rates.  I will definately use and recommend them.

So I got in to a service plan with summers $11.99 they told me it was for one year and I get 3 services air,heating and water heater.
It started in November 16  2017 last payment should have been October 16
Had a appointment Oct 12,2018.
I emailed them Oct 8,2018 and told them I wanted to cancel that my last payment should come out in Oct 16 2018
Now they did not come out on the Oct 12 they said because I canceled my contract they where going to charge me 59.99
Even though I paid for the month.
So I cant wait to see if they charge me Oct 16 I'm sure there's a 30 day cancellation
Never again will I use these people

We agreed with Thomas Wright and Comfort Heating to replace both our upstairs and downstairs units in our historic home.

Cliff notes:
1. Poor workmanship/attention to detail caused a clogged drain (previously not an issue)
2. Said clog caused waterfall down inside of our walls
3. Water caused more than $10,000 worth of damage
4. Misleading, at best, about turning over damage claim to insurance - Only turned it over to insurance (2 wks later) after I got estimates
5. After insurance settled, got invoice for full amount
6. Threatened legal action -  forcing us to pay for their incompetence

Details:
Comfort's caused a clog in our drain line (which had never been an issue) and caused more than $10,000 worth of damage.

After a visit to the attic and saying we had an existing small leak, the tech actually saw the damage inside of our master bathroom. That led to a 35-minute phone call (outside and out of ear-shot) to his supervisor.

We agreed for them to come fix the issue. The fix was to change the angle of the unit so that the condensation hit the drain pain. The pan was never an issue.

The next day, another waterfall into an adjacent hallway. The fix was a shim of wood and didn't do anything but cause more damage. We installed new drain lines and pan because the clog (which was the actual issue they caused) wasn't likely to be found in the existing line - roughly a week later.

So it took nearly 10 days to actually get the installation correct, with more than $10,000 in damage - which, unbeknownst at the time HAD NOT been turned over to insurance. Thomas told me after the fix that they'd turn it over - that was not true. What happened was that Thomas called Service Master Crossroads Restoration as opposed to starting an insurance claim.

I didn't trust them, so I called a reputable restoration company to provide an independent estimate.

Both restoration companies came the same day. Service Master wanted to start right away (wasn't going to allow that w/o the insurance process) without providing an estimate (still don't have it) - which they couldn't because the tech had no equipment...Thomas told SM we had a small leak (per SM owner). Thomas had photos of the damage.

ONLY AFTER I sent Thomas the estimate from the independent restoration company did he contact his insurance - the liability adjuster told me when he was contacted.

As soon as the insurance check was issued, Thomas sent an invoice for the full amount. I immediately called and expressed that he was expecting us to take on a disproportionate liability - we'd pay for the equipment and the lower level installation, but that we needed to come to a different number for the upper level.

Thomas said he had to chew on it and would call me early the following week, citing the fact he needed to pay his guys - the same guys whose poor workmanship isolated my family to half of our home, damaged our walls, trim, carpet and ceilings - for nearly six weeks at that point.

He did not call or email and only after I reached out did he communicate with me via email.

He replied that he would settle for an amount that was ~ 10 percent less than the full invoice - which covered all of the labor and equipment and took no personal responsibility. I countered with an amount that covered equipment and some labor - which he flatly refused. This was clearly not a two-way discussion.

He followed up with an email saying he was under no obligation to offer me anything, so pay now or get ready for legal action.

These are other examples of unprofessional and unorganized behavior:

1. Didn't turn main gas line back on
2. Left cellar door open with light on after the job was finished
3. Sloppy foam insulation on exterior (it's a big clump)
4. Left gaps bt air handler and box without tape in the attic (at least 2 large gaps)
5. Left cut wire pieces on bedroom floor (17-month-old in house)
6. Left electrical panel door open
7. Left dirt and dirty hand prints on walls (interior & exterior, just had our house repainted a month prior)
8. Workers did not use shoe covers/those who did wore them both inside and out, tracking mud, dirt, etc. around our on our hardwood floors
9. Continuously slammed doors (custom, wooden doors) - and cracked the window doing so
10. Smoked on our front porch
11. Didn't connect duct to 2nd bedroom closet (and lied when asked)
12. Did not clean up

Even Ben Franklin would cast a weary eye - these guys tried to collect a $70 fee from me for coming out and LOOKING at my kitchen and bathroom fixtures. Mind you, no work was done. They just were giving me an estimate (which was incredibly high) to install two new faucet sets. I refused to pay a fee - the plumber seemed surprised that anyone would dare refuse. I don't care if I'm on their bad list or anything - this pay us to tell you how much we'll charge you crap is a load. Benny... we won't call your number. 867-53-Oh God!

On a Thursday I called because my air conditioner stopped working. They explained that they didn't have any appointments until the following Monday and we made an appointment for 3pm.  When they didn't show up I called the office and was told the owner decided not to work on my air conditioner.  The receptionist told me that was decided right after I made the appointment and she meant to call me.  It certainly is his choice but no one called to cancel the appointment and I sweated in the house for five days believing I had an appointment to have the conditioner serviced.  I see this is not the first complaint they have received on Yelp for not keeping appointments.

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