Best Businesses in Indianapolis, IN

I called this company after having assurance plumbing out and they didn't know what they were doing.  Ryan and Gage responded quickly and reassured me that they would come out and give a price and get the work done immediately to get hot water back in my house.  They came gave a good price l, when and picked up the tankless hot water heater and installed the next day.  They were not pushy on what to do and made recommendations to get a water softener but again not pushy.  They will be coming out to install my water softener here in the next week.

My bathtub stopper has been not fully keeping water in the bathtub for quite some time. Mac's plumbing responded within 12 hours and had the issue fixed within 48 hours. Incredibly responsive and very fair with pricing.

Called Blake after I noticed my slide room got wet during a rainstorm.  Was in a panic because we are full time, and my husband was out of town working.  Blake got Brittany out right away the same day.  She was very courteous and pleasant.  Blake followed up to make sure I was happy with the repairs.  Very honest people, highly recommend.

Quentin did a hot water replacement in a rental I own, and replaced a couple toilets. The floor under one was rotten from leaks and he did a good job of repair, re-floor (vinyl sheet flooring) and replacing toilets.  All done quickly and coordinated from out of state.  Highly recommend.

King's employees were professional and addressed my concerns and questions.  I've used them before for a bathroom issue and water heater installation.  These guys are fair and know what they are doing.  Quite satisfied with the work they have done for me.

Called for Mark Plecker, at the advice of a friend, at 9:30 am on Monday morning to address an emergency (self induced) bathroom shower leak (Folks, be careful trying to change your leaking shower cartridges if you have calcium build up - you may just damage your copper pipes, as we did).  Monday AM our water had been off for 12 hours, and I was desperate.  I had called a 24/7 plumbing company late Sunday night, which gave me an estimate of $1700!   Mr. Plecker rearranged his schedule Monday and was at our home promptly for our 1pm appt.  He had estimated between 1.5 to 3 hours of labor and was done, woohoo!, in 1.5 hours (which included his drive time).  At the end of the job he took time to discuss next steps and gave great advice on other plumbing concerns we have.  I could not recommend him more, especially give the unscrupulous competition he has and his amazingly fair price, which was about 90% less than $1700.  I guess when you are honest, your name is over the door, and you do a GREAT job, you don't have to advertise everywhere like the other plumbing companies...  Thanks Mark!

I have had a bunch of contractors and repairmen come perform repairs and would not recommend any of them to even my worse enemy. I called Indiana Residential who my realtor refered to come quote final repairs needed on my house before putting back on the market. Brian Alexander from Indiana Residential came to my house to quote repairs on my house that I needed completed before I can sell my house. Brian showed up on time and was very knowledgable about the repair process I needed done. Brian sent me a quote for repairs and I signed the quote. Repairs were scheduled and every single person who performed repairs on my house was very knowledgable and performed fantastic repairs! I would like to single out a few people who really went above and beyond just performing their job. Brian, Julio, Clint, Austin, and your electrician whom I forgot his name, sorry I am old. Everybody from Indiana Residential were kind and really nice folks who I would recommend to anyone needing any kind of home repairs! I give them an A+, 100% happy!
Jeff O'Banion

While replacing a tub fixture they broke the bonnet and left it covered up in the wall.  I only caught the leak much later resulting in an emergency plumbing call to Carter's my plumber to fix the issue.  The tub faucet ended up costing me nearly a fortune!  $300 to install, $400 to fix P&K's mess.  I was very lucky that there wasn't more damage to the house.

If there was a way to give less than one star this would definitely be given.  We had a brand new heater and A/C installed last month (spent a small fortune as well).  A few hours after the install we noticed water in our garage and then in our basement.  The installer had moved our drain line for our water softener and when it ran it's drain cycle like it does daily it flooded our garage and FINISHED basement.  We are now almost 30 days from install and our basement still has carpet ripped up, trim off the walls and an entire area that is unable to be used.  We have called customer service NUMEROUS times and have NEVER RECEIVED A CALL BACK.  Even after asking to speak to an owner.  Oh, and the installer also turned off the water supply to our water heater (which there was no reason why it should have been turned off) so we also had no hot water for 2-3 days either, before another tech finally came out and figured that out.  Their customer service department is a joke and we have never been contacted about our issues or offered any sort of compensation for our troubles.  DO NOT USE THIS COMPANY!!!!

They try and push their Maintenance Agreements (contract) really hard.
They consist of a chunk of money up front and what you get is a poorly trained tech / SALESMAN that comes out to your house 3 times a year to suggest costly repairs that really are not necessary.  The knowledge and training of some of these kids they send out is not what you pay for. Seems most of their training is on how to find things that 'might' need repairing. I also found that their discounted prices for these repairs are usually higher than other companies w/o any costly Service Agreement.

We had a brand new HVAC system installed in December by Comfort Air. They didn't install it properly and we were told they would be back in a few days due to the holidays. Lets just say that didnt happen. I received my new IPL for 12/22/17-1/22/18 & it's almost $700!! Mind you I live in a ranch style home. They came out yesterday and stated the installers did not install my thermostat correctly so we have been running on emergency heat this whole time. Called Comfort Air today and they basically said oh well not their fault. I asked them to pay my electric bill because they did not do the job correctly. The guy rudely told me its not their fault!!! Have you heard this about them?! Absolutely ridiculous!!! They should be responsible!! Should be ZERO stars!!!

Even Ben Franklin would cast a weary eye - these guys tried to collect a $70 fee from me for coming out and LOOKING at my kitchen and bathroom fixtures. Mind you, no work was done. They just were giving me an estimate (which was incredibly high) to install two new faucet sets. I refused to pay a fee - the plumber seemed surprised that anyone would dare refuse. I don't care if I'm on their bad list or anything - this pay us to tell you how much we'll charge you crap is a load. Benny... we won't call your number. 867-53-Oh God!

HORRIBLE!!!  I have never in my life written a bad review for a company, but I feel compelled.  They charged me for a trip charge twice and couldn't diagnose the problem.  I ended up with water in my basement two times, and they had the nerve to charge me two times for a trip charge without fixing anything.  Terrible customer service.

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