Best Plumbing Services in Indianapolis, IN

Jesse came out and fixed my toilets that other plumbing companies wouldn't.

Had the guts replaced last year and the other company told me that I had to replace the entire toilet - Jesse took one look and said oh here is the issue....  Fixed.

I had him come out and replace the guts of the third toilet and he was finished in about 30 minutes and it works great.

Super responsive and knowledgeable. I have recommended to my friends and will absolutely use again.

Winter's Plumbing was such an interesting mix of great and not-so-great.  I've contacted them twice; they are routinely more quickly available than most other plumbers, which is great as plumbing is always urgent.  The first time, another plumber was available same day (unusual). The second time in need, Winters was available the following morning, which was excellent.  It even made me look past Winters' $239 price for clearing a bathroom sink clog: perhaps it was that high because the work would be on a Saturday.  And when I called back and mentioned that I had Covid but would stay out of circulation, it didn't phase Winters.  Amazing. They promised arrival 9 AM, called at 8 AM to tell us they'd be there promptly at 9:00, and they were. Superb.  Wore booties, checked everything out, and went to work. UNFORTUNATELY: they couldn't clear the clog.  (Yes, we have an old house but I don't believe we've ever had a plumber who couldn't clear the line.
Can't say they didn't try:  Vacuum hose: no. Small snake: no.  Large snake: oops, too large  Small Snake: machine locked up, started smoking. 1+ hour and a few calls to HQ, no success.  Leaving our front door open multiple times wasn't good (very active cats).  A request that I pay  1/2 now and  1/2 when they fixed it on Tuesday: I had to firmly pass.  An explanation of what they would do on Tuesday: didn't give me confidence.  Final outcome: I proposed paying their entire service charge (a much lower-than-market $39, nice) and letting them spend Tuesday on other customers: accepted.  Again, a real mix of very good and not very good, from very nice people.

Just moved to Indiana and purchased a home with an existing Cooper's Water purification system. I was unfamiliar with the under counter RO system and felt I needed to have fresh filters installed, I placed a service call with Cooper's and they sent field technician Abel out. He was very nice, professional and informative. He fully explained the system to me while he changed out the filters, checked for leaks and tested the system. He also went down into the basement and verified that the water conditioner unit was also theirs and verified salt levels and explained the system and proper maintenance as well. I was extremely satisfied with their service!!

Hope Plumbing has done work for us on many occasions, and they have always done a great job. From clogged drains to replacement shower faucets or kitchen sinks, they have always been reliable.

Jim, in particular, has done a lot of great work for us recently, and is also patient with our kids, who are curious about the plumbing work.

Leon Hiepner also did a nice job replacing a broken hose bibb.

My rating is for the business not the guy doing the work. Emergency call. I know that's expensive but price was shocking!  Then I was told had to pay up front.  I questioned the policy. I said I would be glad to pay as soon as the work was done. That was unacceptable to them.

Owner Jason called me and essentially told me that I was the problem, that he has never, ever (100% of the time) had anyone remotely question payment up front. Now he's either been in business for a week (which does not appear to be the case) or he's lying. He had me over a barrel and he was willing to take advantage of me. He told me he would just have his guys leave.

Not wanting to inconvenience anyone I begrudgingly agreed to payment up front because I could challenge a credit card charge if necessary.

He then sent me an estimate to do work that said this is an estimate but not a guarantee of all the fees. I agree to pay any and all fees for project. I chose not to sign.

The on site guy did the work IN LESS THAN 20 MINUTES and charged me almost $500!  I understand emergency premiums but this reaches to the level of obscene pricing.

If you call this place, do so at your own peril. They might care about plumbing and their own bank account but they sure as hell don't care about you or what you think. There are much better options out there.

I needed the wax rings replaced on two toilets and Grateful Plumber came out and checked out another toilet while there to make sure it didn't have any issues.  i would definitely call again if I have any other plumbing issues.

I have been using Chapman for the last 4 years on my personal homes and several rental properties. They have installed 4 ac units for me in that time. Every time I call they come out same or next day, once on a Saturday they came within 3 hours! Estimates are always clearly presented to me, even with a variety of options. The service techs are always timely, presentable, and polite. I always feel I am getting the best deal and good value. I've used other companies at my place of business due to contracts and would prefer to use Chapman!! Give them a try!

My experience with this company was very pleasant and professional. I initiated a request for someone to come out online and was called the following weekday. The plumber was extremely courteous and professional.

I had Mike out to do some work on a hot tub in a new house.  He was helpful and beyond the work told me where to get parts so I could work on things myself.  That's the mark of a
Contractor that's got enough work they don't care about you doing some of the work to cut costs.

We have used Bob as our plumber for a few years now. He has always been honest, knowledgable and reasonably priced.  We will continue to use him as our plumber as long as he is around.  Highly recommended.

Plus, his name reminds you of Bob the Builder, and who doesn't like that?

Great group of people. Came to the house and replaced my water softener. Made another trip to the house at no charge for a quick inspection on another matter.

Starting with the office staff, they listen and work to get you service just as fast as possible. They are never short or rude. I have used them on numerous occasions and they are always professional,  Friendly and explain exactly what they're doing.  Steve, the Plumbing Mgr,  makes sure your problem is solved, including Leaving the office and getting his hands dirty to make sure your job is perfect. I highly recommend them.

I don't understand what happened to this company. I have used them for preventative maintenance and they were fine. I used them again about 4 months ago to install a new water heater and do some modifications to my furnace air handling system in the house I had just purchased and they did that just fine. So when my furnace stopped working today (about 4:15am Saturday morning, 35 degrees outside) I called them again. Their website says they have 24/7 emergency service. The answering service told me nobody would call till normal business hours which I took to mean Monday through Friday 8am to 5pm. I reminded them that their website says they offer 24/7 emergency service so they said they would make a note that this was an emergency. No technician called so I called back 50 minutes later. It took the answering service almost 7 minutes to even answer my call. Told them no one had called and they said they would update the message but still didn't say anyone would call. Waited 15 minutes. No technician called. Finally called the owners cell phone number which I had from when he came out to bid the air handler modification. It's now been 2.5 hours and neither the owner or any technician has called. If they aren't going to do after hours emergency service then they should update their website.
UPDATE: Evidently the reason the repair technician didn't call was because the after hours phone answering service failed completely to do their job. The owner returned my call at 7:42 this morning to say he is personally contacting the technician who is on call. Technician called me 10 minutes later and said he would be there in about 75 minutes. Technician arrived when he said he would and after a brief inspection determined what was wrong. He had to leave and pick up a new part from a supply house. Upon his return he quickly installed the part which fixed the problem and my furnace is back up and running. I am thankful they were able to get this taken care of because I definitely didn't want to look for a new heating and cooling company.

We have used Maxwell Plumbing for several things.  We do not often recommend people but he is good at it all!  Customer service, reliable, cleans up after the job is done.  Knowledgeable!   Gave us options on what to do, very happy with results.  Our daughter bought an older home, he worked with her and got everything upto code and fixed.  Also, did a new bathroom re design for some friends of ours.

Update: Considering the owner's response to my review, and reading how another Yelp user had a similar experience with disrespect from the owner, I will offer my suggestions to whomever is reading this to go with BIG FROG PLUMBING. The process to get someone out was simple and online, and everyone I spoke to and worked with were professional, polite, and courteous. They're who I will go with if I have any issues in the future, and it's literally only two minutes away from this awful company.

I had a bird stuck in my furnace flue.  Not only did i get great service on the phone perfect service from the technician.  Poor bird was set free.

This is a great company.  Always responsive and they know what they are doing.  I'm so pleased.  I've used different companies over the years  but since i switched to Godby,  I've been 100% satisfied with heating, cooling and plumbing service!

My parents and I got a flyer from Action Air for their different services. These include Water Heater, Drain Cleaning, Sewer Water Line, and others. We recently encountered a clog with a kitchen sink, and thought to give their service a try.

Scheduled an appointment for them to come and diagnose the issue. Their phone service is a bit weird, they have an operator to take phone calls, and someone will call back. This seems inefficient to me, but different business, different operations. When the plumber went out take a look, their diagnosis was they are unable to run the drain machine, and frozen pipes. They mentioned to me that they might need to replace the pipes and plumbing. They said they will consult with their boss for a quote during business hours.

That's understandable, but I wanted to try someone else. So I called for a second opinion, and was actually referred to a company named Commercial Sewer Cleaning. They said they also had a lot of calls ahead and might not be the same day, but left my number. They actually called back the same day, and was able to come take a look at the clog as well. I told them the diagnosis from Action Air, but they told me that shouldn't be the issue. The current piping might be old, but it does have insulation and is not exposed to the elements. They were later on able to snake the pipe and clear it up.

So Action Air gave me the wrong diagnosis. It seems like they want more work and money to replace the pipes. Which would still not resolve the issue cause there will be no change to the clog further down the pipe. To me, their plumbers do not seem to have the knowledge and experience of how to correctly diagnose problems, and it is unprofessional.

I forgot one of the first rules of supply and demand. The one that says once you pay for something in advance... like a maintenance agreement... you become the LAST priority for service. Over a 6 week wait just to have routine maintenance. It is clear this company is preying on consumers who initiate these kinds of contracts. Keep control of the situation and don't sign these agreements. Make Summers compete for your business. With service agreements... you lose the ability to force them to compete.

I have used Peterman for my rental properties and normally have great service. However recently I have had many issues. As a landlord, it is in the notes of every service request to call the landlord to approve of services and let them know what was done or what additional work will need to be done. Peterman did not contact me after leaving one of my tenants house, and only sent me an email after hours stating that they were not able to get her heat working and would need me to reach out the following day schedule the repair work. This is also a day after the Technican first repaired the unit and it failed again. If I had not reached out to my tenant after hours of not hearing back from the technican, I would have no knowledge that my tenant was being left without heat overnight in December. Additionally, Peterman cannot give me any sort of time frame on when they will be back there to complete the repairs. I understand that with supply shortages and things it can take a little bit of time to recieve parts, however providing no information to your customers and simply stating that someone will be reaching out within 48+ hours is simply not okay. I understand that sometimes things like this cannot be fixed immediately, but to have NO call from the technican letting me know the tenant will be left with no heat for who knows how long and to have to wait with no time frame or communication as to how long they will leave the tenant without heat is not okay. It took a whole week for Peterman to get back out there (it is still not fixed, I am writing this AFTER I called them to see when they would be back out). A whole week and I have had to call once a day to make sure that they are still working on it after repeatedly asking Peterman to call me and keep me updated. This has been an extremely frustrating process.

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