Best Plumbing Services in Indianapolis, IN

We have just moved to Fishers and we needed a plumber to set up our water softener and our backup sump pump. We called around, but decided to go with Steve. He was very professional and accommodating. The guy he sent out to do the job was not very friendly in the beginning. He was not happy that he had to hook up our water softener. After he was done he walked me down to show me how to use the water softener and back up sump pump. He did a great job at going over the back up sump pump. However he had told me that the water softener needed to regenerate and for some reason it was not working and he did not know why. I then had to ask him do I need to reach back out to you if it doesn't regenerate as he said I guess. After him leaving i sat down to read the information booklet that came with the water softener and realized it needed 5gallons of water to start and then had to call the 1-800 number on the booklet. To which we figured out it wasn't turned on to service it was turned on to bypass. After turning it to service it was working per

Great service , quick response, and best pricing.  We talked to several companies everyones pricing was double.

Just moved to Indiana and purchased a home with an existing Cooper's Water purification system. I was unfamiliar with the under counter RO system and felt I needed to have fresh filters installed, I placed a service call with Cooper's and they sent field technician Abel out. He was very nice, professional and informative. He fully explained the system to me while he changed out the filters, checked for leaks and tested the system. He also went down into the basement and verified that the water conditioner unit was also theirs and verified salt levels and explained the system and proper maintenance as well. I was extremely satisfied with their service!!

Jack H. from Hope Plumbing. No not really I don't want to reach out to you guys. You can't find me, well just last week someone from Hope called just to see if I need their service. I'm gonna make sure you guys will not auto withdraw from my account again in June for this membership. You guys overpriced. And that technician that I talked about with the low knowledge of the aerator also cracked the main shut off valve when he finally located in the yard. So it was leaking. Thank goodness Citizens replaced that with no charge. Then when he replaced the water meter inside the basement to the house shut off , he either can't figure it out or just that lucky and caused the water meter not to work so it stopped moving ever since he last touched it on Nov 11, 2020. Citizen again came out in Jan to replace a new one at no charge. After Nov. 11 there was another issue. I ended up calling Mr. Plumber and the man was knowledgeable and repair it for less than $300. Your company would probably charge $700+.

The sink in one bathroom was not working properly, so I emailed them yesterday.  I had a return email right away.  Once I provided my phone number, they called and set up an appointment for this morning, which was also confirmed by email.  I received a call 30 minutes before their arrival, and they had my sink fixed (as well as pointing out a couple of other things I might need in the future, complete with an estimate but no pressure) in less than half an hour.  Polite, fast, reliable service.  I will recommend them to anyone who asks!

Timely, courteous, honest and very professional - highly recommend.

This was my first time using Chapman for my heat pump maintenance.  Scheduling the appointment was easy.  The technician showed up promptly,  assessed the problem, offered me options to remedy the situation, and got right to work.  Each step of the process was explained to me, and I chose those items I felt were necessary.  I never felt rushed or pressured.  

This experience was so different from my last dealings with Dial One Hour Heating and Air Conditioning.  I was a customer of theirs for more than 25 years, but I refuse to deal  with a company that thinks it is acceptable corporate behavior to have a representative contact me and demand, threaten, and yell at me in order to re-gain my business.

If the need arises, I will again contact Chapman for any service or repair to my heating/cooling equipment.  I hope they send their technician Desmond back; he was very nice.

First time we used Big Frog Plumbing based on a recommendation and we were not disappointed. Scott arrived on time and was very pleasant. He came up with a solution that eliminated the need to cut into our drywall.  Impressive! We will definitely use them again and recommend them to others.

I had Mike out to do some work on a hot tub in a new house.  He was helpful and beyond the work told me where to get parts so I could work on things myself.  That's the mark of a
Contractor that's got enough work they don't care about you doing some of the work to cut costs.

Bob is a straight shooter. He is fair and diligent. He was responsible and honest about every step of a process I had far underestimated. He is also a really decent guy. I had numerous other calls from other plumbers ... three days after my post.  Bob called immediately. I thought I was saving money but in fact letting him do his job probably saved me a lot of time, aggravation and money. I'd use him again in a heart beat. If he treats you as he treated me you will be pleased indeed. Plumbing is a tough business. In a world of marginal people, this guy should be proud of the honest job he does.

Used Carter sever times. Have aways done fine work at a fair price. They stand behind their work and ensure the customer is satisfied. Brad is top notch and we'll always request him when we need service.
Dave T.
Carmel, IN

We have used Howald for several years for heating and plumbing services. Every specialist that has been in our home has been courteous, prompt and helpful with explaining any issues and costs.

We have had minor and major repairs done. Recently we needed a new thermostat user interface and the technician, James, helped me set up some functions and the app on my phone. He went above and beyond.

We paid a fee to be in a plan that includes routine maintenance, discounts  and priority in scheduling. So far that has paid off nicely since the furnace in our new home has had several issues.

Will be recommending this business to friends and family.

Great service. Brandon was very professional and even fixed an issue the other plumbing company didn't fix correctly. I would highly recommend.

These guys have done most of the plumbing in my house over the last eight years. Competitive pricing and a no games. It's also nice to know that the owner is a cop. You can feel safe having him work in your home!

Mark was GREAT to work with. I called after hours, he picked up right away and after explaining the problem with my water heater he was able to get to the problem right away. He even sent me a picture of what the issue was and explained what had to be done to get it fixed.  One of the nicest and most pleasant experiences I have had. He is honest and upfront! I HIGHLY recommend him.

We bought a new home and had some minor plumbing issues to get looked at. Unfortunately for us this plumbing service was what Angie's List recommended.

Was charged 300 dollars for a tightening on the toilet and an incorrectly hooked up fridge. He was here about 1.5 hours, charged for 2, and half of the time was spent wandering back and forth from his car and fixing a mistake he made in hooking up the fridge to the water line. On top of this was extremely unfriendly and lazy- told us to call the manufacturer for a leaky faucet and for a leaky dishwasher. Told us it would cost us another 600 to cut a hole in the floor and run a pipe into a small room to move the washer up from the basement. Generously took off 15 dollars for making a mistake that he tried to convince us didn't matter and was extremely rude about correcting.

Cannot recommend less. Extremely Unsatisfied.

Nick was wonderful! He figured out the issue fast and educated us on our new thermostat. Great customer service!

I called at nearly 7:00 pm Friday night of Labor Day weekend
My call was returned in 10 minutes a well spoken helpful service tech named Bryant asked a few good questions.  He said he could be there in 45 minutes
He arrived in 30 minutes
He diagnosed the problem and fixed it
He was professional, capable and friendly
I signed up for their maintenance program and he fixed my ac so I can enjoy Labor Day weekend with AC
I am a fan of this company and Bryant
This will be my company for such needs in the future.

Sometimes, when you're making a major purchase/repair, it's almost like throwing a dart at a dartboard and hoping it hits the right place :)

We checked several places, and all the prices on new furnaces were pretty similar.  Some a few bucks more, some a few less, but all right in the ballpark.

We chose Peterman based on the salesperson who visited our house to give us the price.  He was friendly and professional, and never made us feel pressured to buy.  He simply laid out our options/prices, and basically said If you need, us, call us.  We appreciated that he didn't pressure us to make an on the spot decision for something that would cost several thousand dollars.

Installation day--our installers, Justin and Daniel arrived on time and got right to work.  We have an older house, and they ran into a couple of snags, but handled it like true pros.  They were friendly yet professional, and kept us appraised of their progress throughout the day.

Once the furnace was installed, tested, and up and running, the did an excellent job of cleaning up and left our house in great shape.

We couldn't be happier with the service from Peterman.  We made the right choice.

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