Best Plumbing Services in Indianapolis, IN

Steve was great on the phone with providing a quick quote and one that was the best value quote we could find. With ours being an urgent issue he booked us in for the following day and his son came to fit the water heater. He wore a mask at all times however he didn't introduce himself so he caught my wife off guard slightly, but he was pleasant, continuously washed his hands and they did a fantastic job, hauled away the old heater, and we have a great 1 year warranty covered by Steve of any issues arise. We will definitely use Steve again.

We called Winters Plumbing because we had a leak after I over tightened a water supply line and mucked up the threads when installing a new faucet.
Isaiah came to our rescue. He did such a fabulous job and in a short amount of time. Very polite and knowledgeable and answered all our questions.
Great attitude, friendly and a nice guy to boot.
I would suggest Isaiah and Winters Plumbing to anyone.
Terrific company with great employees!

We can't say enough about our experience! We had a water softener leak and Matt came out immediately, prioritized our job, helped us with the warranty work and was in and out super quick. Even cleaned up after! It's hard to impress me with customer service these days, but Matt and Coopers water conditioning are 5 stars in my book. Thank you, and great job!

Initial quote for the job as requiring two plumbers 16 hours then they recommended tying into another line to avoid excavation and charged the same price for one person for 4 hours of actual work equating to $700 per hour. We will discourage everyone we know from ever using this company.

These guys really put in the work to get me all set up. Called and had someone on scene ready to go in less than 3 hours. What I thought would be a small repair turned in to small project. As a new home owner and a young guy it feels daunting having your first major issue that you can't handle on your own and I'm glad to have had these fine fellows backing me up.

Great communication (texts confirming appointment time and when plumber was on the way), on time (or even early! - called first to confirm availability), professional demeanor, gave options to repair and/or replace, left repair area clean. Plus - we're back to taking hot showers again! Very satisfied!

This was my first time using Chapman for my heat pump maintenance.  Scheduling the appointment was easy.  The technician showed up promptly,  assessed the problem, offered me options to remedy the situation, and got right to work.  Each step of the process was explained to me, and I chose those items I felt were necessary.  I never felt rushed or pressured.  

This experience was so different from my last dealings with Dial One Hour Heating and Air Conditioning.  I was a customer of theirs for more than 25 years, but I refuse to deal  with a company that thinks it is acceptable corporate behavior to have a representative contact me and demand, threaten, and yell at me in order to re-gain my business.

If the need arises, I will again contact Chapman for any service or repair to my heating/cooling equipment.  I hope they send their technician Desmond back; he was very nice.

First time we used Big Frog Plumbing based on a recommendation and we were not disappointed. Scott arrived on time and was very pleasant. He came up with a solution that eliminated the need to cut into our drywall.  Impressive! We will definitely use them again and recommend them to others.

I had Mike out to do some work on a hot tub in a new house.  He was helpful and beyond the work told me where to get parts so I could work on things myself.  That's the mark of a
Contractor that's got enough work they don't care about you doing some of the work to cut costs.

Watch out for the additional charges. He added $40 worth of parts that he never told me about until he was done. His prices I feel are inflated. I paid $335 to have a $75 sink faucet replaced.

He waited 81 days to deposit my check.  In that time I had to get a new checking account. I didn't close out my account until more than 30 days since the last interaction was posted, but I didn't validated all checks had been paid out. To be honest I right maybe 3 checks a year so I didn't think about it.  I would think a entrepreneur would want to get paid and wouldn't sit on a check for 81 days.

When my check was returned I immediately paid him, but he was adamant that it was all my fault and I had to pay his returned check fee. My mistake was an honest one and I paid my debt. He wouldn't budge on his returned check fee.

Update...for the record I paid the return check fee and PayPal fee. It was you that offered to return those fees after a long morning of debating

Great group of people. Came to the house and replaced my water softener. Made another trip to the house at no charge for a quick inspection on another matter.

I would give Howald 6 stars if I could! I signed on for a service contract on my rental last year and I just renewed. In the last year and a half, they've serviced my heating and air, and even installed a sump pump, at a really reasonable price! They also came out recently to investigate a mystery leak in the bathroom and again fixed it at a very reasonable price. I had to make a service call today when my tenants told me the heat was out, and Howald came out same-day, fixed it, and changed the filter and did the maintenance call at the same time. Also everyone who works there is always friendly, which important to me since dealing with house issues is pretty stressful. I love this company!

When we purchased our house, one of our toilets were not set, one was running, our radon system wasn't attached and our water shut off was on the basement ceiling (who puts it there?). Aaron came out and fixed all our needs reran our water shut off to a side wall so all can reach it. He was great and personable. We ended up signing up for their 1 year service plan and are glad we did! Aaron is super personable and helped us understand the issues that were going on. We feel confident knowing we have plumbing heating paramedics when we need them.

Do not use this company!!!  Have a leak from an upstairs shower into a closet on the main floor.  I contacted our home warranty company and they assigned Maxwell and Sons the job.  They came over and looked, took the $65 service fee and I never saw them again.  I had a couple of phone calls with Mike and he promised to come by and start the repairs.  He was was driving at the time of our conversation and said said he would call back in a few minutes to schedule the appointment.  That was 3 days ago.  Unreliable company.  They just took the $65 and ran from the job.

Update: Considering the owner's response to my review, and reading how another Yelp user had a similar experience with disrespect from the owner, I will offer my suggestions to whomever is reading this to go with BIG FROG PLUMBING. The process to get someone out was simple and online, and everyone I spoke to and worked with were professional, polite, and courteous. They're who I will go with if I have any issues in the future, and it's literally only two minutes away from this awful company.

I had an absolutely horrible experience with Godby. My experience was so bad that I believe the company is either completely mismanaged or is willfully ripping off customers. Savvy consumers should BEWARE OF THIS COMPANY!

On August 3rd, 2013 I contacted Godby Heating, Plumbing, Electrical to repair my AC because it was blowing warm air. The technician arrived and quickly told me that I needed to replace the thermostat. That didn't solve the problem, so Godby sent the tech back to our house. The technician arrived and after some time outside claimed to have fixed it. He presented us with the information about the repair and a bill for $500 AFTER he performed the work. He explained that it needed more coolant and so he refilled 3 lbs of coolant. I specifically asked if there was a leak since 3 lbs is a huge amount. He said it was now working fine and we should be good. I was skeptical, but the unit was indeed blowing cold air so I paid the bill. A day later, AC was again blowing warm air. I called and spoke to the manager Kevin. He admitted that there must be a leak and the technician should have performed a full leak check before installing coolant. Godby sent another technician who easily confirmed the coil leak. This repairman stated that the first technician should have performed a full leak test before filling any coolant and apologized for the mistake. The manager, later called to tell me they will install a new coil for an additional $1,852 that will solve the problem. This new cost includes a leak repair and refilling with 3 more lbs of coolant. I complained that Godby should apply the wasted original coolant cost (~$500) to this new total. Godby should have performed a leak test before refilling with coolant and even then should have presented me with options before actually performing the work. As I pressed for a reasonable deal given my previously incurred and wasted coolant expense, Kevin became rude and unreasonable in his interactions with me. I declined further work with Godby and called a competitor that quoted and performed the new work at a regular cost of $1,290.  (This, of course, includes the coil leak repair plus the cost to refill coolant again.)

To make matters worse, Godby re-billed me for the unnecessary work performed on August 4th even thought I paid this total in August and have the receipt and bank withdrawal proof.

Every company makes mistakes, but how these mistakes are handled is what defines a company. Godby does not care about their customers. Godby represents POOR QUALITY, POOR SERVICE, HIGH COSTS, and DOUBLE BILLING.

Save yourself money and a headache -- AVOID GODBY!!

I called yesterday after a couple of weeks with no AC in this Indy humidity! They put me on a cancellation list which I was already on a few but just trying to get someone as quick as possible. I have a 100 pound Great Pyrenees who was not enjoying the heat either. To my surprise they called and could get me in same day! Mitchell showed up and was very nice, easy to speak with and very friendly with all my crazy dogs. It started thundering and lightening with rain coming any minute. He worked as quick as possible to get my AC recharged and got completely soaked finishing up! But he finished and was still smiling. The work was finished for less than 6 quotes and estimates I had received! He also sold me on a warranty they carry that offers 2 service calls a year and they make sure the system is working good. SOLD! Thank you Mitchell and Action Air!

I needed help with furnace issues ASAP & after hours during extremely frigid weather. The after hours call representative was polite & professional. I had a prompt return call from a tech.  He had one more run before he could visit me, & he was right on time.  The tech was very polite & professional.  I was fortunate to have a minor problem.  The tech showed me how to deal with it & how to read the error codes on my furnace should I have any further problems.  He priced some other services I was interested in & explained the yearly plan (which I declined). No hard sell, & no attempt to take advantage of my emergency repair situation.  I'm impressed and will consider Summers for my future HVAC & plumbing needs.  Thank you!!

I'm very disappointed with Peterman's I had scheduled a day to get my water softener fixed but because they had too many emergency calls (people paying a $100 for a service now). They said they had to reschedule, I would under if I just made the appointment that day, but this appointment was made 3 weeks ago.

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