Best Plumbing Services in Indianapolis, IN

We have just moved to Fishers and we needed a plumber to set up our water softener and our backup sump pump. We called around, but decided to go with Steve. He was very professional and accommodating. The guy he sent out to do the job was not very friendly in the beginning. He was not happy that he had to hook up our water softener. After he was done he walked me down to show me how to use the water softener and back up sump pump. He did a great job at going over the back up sump pump. However he had told me that the water softener needed to regenerate and for some reason it was not working and he did not know why. I then had to ask him do I need to reach back out to you if it doesn't regenerate as he said I guess. After him leaving i sat down to read the information booklet that came with the water softener and realized it needed 5gallons of water to start and then had to call the 1-800 number on the booklet. To which we figured out it wasn't turned on to service it was turned on to bypass. After turning it to service it was working per

Excellent service. Installed a shower faucet for us. Good craftsmanship. Excellent value. I would recommend!

Good company, reasonable prices. Quality work. 7 year warranty. RO installation was great too.

Leon was awesome entire experience was a 5 plus if I could rate this company higher I would.  
Finding a company that does what it says it'll do is rare. They confirmed appt by text e-mail and by phone. There was no way I was left wandering when they were coming!  The installer Leon was phenomenal thank you for the awesome work!

Super super helpful! I had a kitchen sink that would not drain and if you haven't realized how much you use your kitchen sink, try not using it for dinner prep and clean up and then you'll have a whole new appreciation for your sink like I do.
I messaged out for emergency service plumbing and they were here and fixed the issue within in 2 hours!
I felt safe when they were in my house, which might seem like an odd piece to review, but as a woman I find that to be extremely important when someone has to come in your house. I did have my two dogs in a room though barking the whole time, but I think I would have felt safe even if the dogs were barking.
They were quick, clean, and efficient and I'm so thankful for their help!

We had a clog in the line running from the washer to our exit pipes, and of course one never discovers this until the next wash day.  I REALLY wanted to get this fixed SAME DAY so we could proceed with the wash - Grateful Plumber promised to arrive within 5 hours, and called me in 3 hours ready to come.  I wasn't home yet; they used the combination I gave them and were in and out before I got back.  Solid price, EXCELLENT service. They rock.

i sooooooooo wish i could make this a no star review.    we had chapman install our payne ac unit and compressor in 2018.
the install not only took 13 hours the first day the service manager **chris had to come out the second day to fix something i made sure they we're 100% aware of before they started and did incorrectly.  well we are now a year and a half out from install and  outside our service warrenty  still having the same problem and looking at paying for labor that should have been fixed previously.  the home is a  1600 sq foot home yet the ac cannot get the house below 78 when above 90 out.  

i cannot say enough horrible things about how condescending most of the office employees & managers have been especially shirley & chris.......  

maybe i should send this write up to the colts so they can think about who the have represent them....

stay away from this company!!

First time we used Big Frog Plumbing based on a recommendation and we were not disappointed. Scott arrived on time and was very pleasant. He came up with a solution that eliminated the need to cut into our drywall.  Impressive! We will definitely use them again and recommend them to others.

I had Mike out to do some work on a hot tub in a new house.  He was helpful and beyond the work told me where to get parts so I could work on things myself.  That's the mark of a
Contractor that's got enough work they don't care about you doing some of the work to cut costs.

Called Bob and he came the same day. He is honest and works quickly. I'll use him again

Two plumbers came out to my daughter's house to reseat a toilet, install a water softener with plumbing already in place, and install a new vanity/sink. My daughter called to go over the estimate with me before authorizing the work to be done. When she told me it would be approximately $700, I thought that was reasonable. But then I was told that was only for that day's charges because they had to come back to install the water softener. The total was over $1800!  I asked to speak to one of the plumbers for a breakdown of the estimate. One of the charges was $198 for them to go to the hardware store and pick up a couple parts!  Yes, they wanted to charge almost $200 to pick up some parts!!  When I told them to forget about it and we would find someone else, the plumber frantically tried to talk me into using them and said he'd take off 20%. When I told him that still wouldn't work, he wanted to know what I would be willing to pay. I wouldn't have had them do service for any price with them trying to rip off my young daughter and then play The Price is Right with me over the phone. I was told the service call would be $29 if we didn't get the service done. When I told them we were declining service, they tried to rip us off again by saying it would be $49 for the trip charge. I don't know what is going on, but $1800 for three small plumbing jobs that would take a couple hours is astronomical, and I was shocked that a locally owned and operated company would be double the price of the next estimate I received. And to be charged $200 to go down the street to the hardware store was completely unbelievable. It's the plumber's job to have the necessary parts, and if they don't have the right parts, it's their job to go get them or order them to repair at a later date. I am attaching a picture of the estimate. Maybe someone can explain why the prices are so much higher than the subsequent two estimates I received and why my daughter was going to be charged almost $200 to pick up parts. I am very disappointed in Carter's Plumbing and expected better from a local company.

We're in the process of building a master bedroom with en suite bath in our attic along with piping HVAC to parts of our house that weren't set up with heating or cooling. It's an old, quirky little house in SoBro.

Before calling Howald we had three companies to our home in order to get estimates for the work we needed done. All of them seemed overwhelmed and uncertain by the work we wanted done and never followed up or gave any sort of estimate. I was shocked. Even after calling to check in we heard nothing back.

However, Howald saved the day. The technicians came for the estimates quickly and were prompt for both the heating/cooling and plumbing. The day of the jobs, they were again prompt and worked quickly. Once we were billed, the actual cost came in a little under the original estimate which I thought was a pretty classy move. So far, we're happy with all their work. The technicians are polite and friendly.

We finally got to the point where our gutted kitchen is ready for some plumbing work and we knew just who to call. They're coming again to do some additional plumbing work for us this Friday!

I came home all strung out from the road. The kids were home and two of our three toilets were clogged. Darn kids!  

I called Plumbing Heating Paramedics and the dispatch girl made it happen on short notice and dispatched a plumber. Yes, the upstairs toilet was clogged beyond my level of patience that day. Matt arrived and got the job done.  He was thorough and professional.  Thank you for saving me from having to dig the auger out to unclog the toilet!  The service call was a little salty at $147. Granted he arrived on short notice on Friday around 5pm. My time and patience are worth something. And that day I would have paid twice as much not to have to mess with it. I am an electrical and technology systems contractor with no patience to deal with plumbing issues.  If you are in a jam,call these guys!

We called Saturday to make an appointment. We have a clogged drain that we just cannot get clear. They were ready to come Sunday, but both my husband and I work. The person who answered our call mentioned that they had to rip up slab at another site that day. It made sense for us to not squeeze it in when we were all busy. We agreed on Monday at/after 3pm. It's now 7:10p. We tried calling to see if someone was even going to stop over. No one answered, voice mail full. Ok...

I have always found the owner Mark to be very knowledgeable about water heaters. He knows his stuff. Gas water heaters are big on his list. The electric tankless are pretty much impossible except to run a single fixture in a home or business like a sink or lav. Plumbers know that. We get the specs on how much heat rise you can get from a device used to heat water from the cold, cold ground. A tank can heat and simmer the water over a two hour period. A tankless has to instantly heat the cold water into something usable.  For instance, a gas tank may be 38,000 BTU, and a tankless would need 199,000 BTU. That's over five times the amount of gas required to heat the water as quick as needed. Heating by electricity is far less efficient. I have learned so much over the years from Mark. Thanks :)

I had an absolutely horrible experience with Godby. My experience was so bad that I believe the company is either completely mismanaged or is willfully ripping off customers. Savvy consumers should BEWARE OF THIS COMPANY!

On August 3rd, 2013 I contacted Godby Heating, Plumbing, Electrical to repair my AC because it was blowing warm air. The technician arrived and quickly told me that I needed to replace the thermostat. That didn't solve the problem, so Godby sent the tech back to our house. The technician arrived and after some time outside claimed to have fixed it. He presented us with the information about the repair and a bill for $500 AFTER he performed the work. He explained that it needed more coolant and so he refilled 3 lbs of coolant. I specifically asked if there was a leak since 3 lbs is a huge amount. He said it was now working fine and we should be good. I was skeptical, but the unit was indeed blowing cold air so I paid the bill. A day later, AC was again blowing warm air. I called and spoke to the manager Kevin. He admitted that there must be a leak and the technician should have performed a full leak check before installing coolant. Godby sent another technician who easily confirmed the coil leak. This repairman stated that the first technician should have performed a full leak test before filling any coolant and apologized for the mistake. The manager, later called to tell me they will install a new coil for an additional $1,852 that will solve the problem. This new cost includes a leak repair and refilling with 3 more lbs of coolant. I complained that Godby should apply the wasted original coolant cost (~$500) to this new total. Godby should have performed a leak test before refilling with coolant and even then should have presented me with options before actually performing the work. As I pressed for a reasonable deal given my previously incurred and wasted coolant expense, Kevin became rude and unreasonable in his interactions with me. I declined further work with Godby and called a competitor that quoted and performed the new work at a regular cost of $1,290.  (This, of course, includes the coil leak repair plus the cost to refill coolant again.)

To make matters worse, Godby re-billed me for the unnecessary work performed on August 4th even thought I paid this total in August and have the receipt and bank withdrawal proof.

Every company makes mistakes, but how these mistakes are handled is what defines a company. Godby does not care about their customers. Godby represents POOR QUALITY, POOR SERVICE, HIGH COSTS, and DOUBLE BILLING.

Save yourself money and a headache -- AVOID GODBY!!

I've used this company for years and was always happy with the service and price. But it seems those things have changed. I feel they've become predatory in their business practices. Over priced and always finding a problem. Disappointed with them.

I am very pleased with the full furnace and A/C installation that I had completed on my home today by Summers Plumbing Heating & Cooling out of Brownsburg. The ancient furnace, which came with the home my wife I just purchased, was putting out anemic heat and eventually had a seizing blower motor. Summers quickly responded by sending out an install crew first thing the next morning. Jaritt, Mike, and Jonathan were very courteous, efficient, and went above and beyond to ensure everything was working perfectly. Thank you Summers PHC for all of your help! It is great to finally have good heat in the house.

We just moved into our home from out of town and found Peterman Plumbing via Angie's List to look at the drainage for our sinks and the functioning of our water softener as we have never had one before.  We purchased an Angie's List coupon for the service call for Peterman Plumbing.  On November 13, the technician fixed the sink drainage issues but wasn't knowledgeable about water softeners.  He said he needed to call a manager to help him ascertain the situation with our water softener.  While I worked in my home office he came back upstairs and said it was full of water, defective and needed to be replaced and no repairs would help.  He provided some quotes and left.  Our family reviewed the quotes and sought a 2nd opinion who came by in a few weeks on December 6 to examine the water softener.  The 2nd plumber agreed and informed us he needed to shut off the appliance immediately as it was continuously running water.  A few weeks later we noticed our water bill was over $1,000 (normally around $200) due to an elevated reading between November 13 and December 6 and it was due to the Peterman's failure to shut off the water softener or let us know we needed to shut it off as our 2nd plumber did.  After receiving the water bill, we spoke to a manager at Peterman and he was not sympathetic and quoted some insurance fine print language that they couldn't touch our appliance and do repairs without our permission.  He had no explanation or apology.  I told him if they had just told us the softener was using excess water and needed to be disabled we would have asked him to do it or asked him how we could handle ourselves and we wouldn't have such a large bill.   We spent $1000 literally down the drain which could have gone toward a new water softener.  We will never use Peterman Plumbing again and encourage you to stay away from their horrible service.

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