Best Plumbing Services in Indianapolis, IN

We had a slab leak and called Steve, he came out right away to assess the situation and advised a leak detection to locate the broken pipe.  He was responsive throughout and kept us informed and provided reasonable estimates.  Steve was honest and very knowledgeable, he took the time to answer all our questions and explain the necessary repairs.  We ended up going with a different plumber because they were able to start earlier but we wouldn't hesitate to call Steve again for any plumbing issues.

Excellent service. Installed a shower faucet for us. Good craftsmanship. Excellent value. I would recommend!

Quick service and great installation!   Very nice and did not try to up-sale for a more expensive unit!

called them to repair a shower tub spout. wasn't there 30 minutes, repair incomplete at a cost of $350.
never again, a joke
called reputable plumber, job done in less than an hour, replaced a couple problem valves in the kitchen as well. All for far less than Hope. Save your money and time, avoid the aggravation and go elsewhere.

This company is extremely professional, affordable, and efficient. From Kodi at the office to Antonio and David on the field, they were extremely responsive. They also practiced excellent COVID safety precautions including masks and social distancing and ensuring all their technicians are tested. I will definitely be using them in the future, and recommending to friends and family!!

This review incorporates three separate visits to my home by Grateful Plumbers. Friday, 8/7/20 an estimate, Monday, 8/10/20 rough plumbing and Friday, 8/14/20 connecting plumbing and installation of vanity. Adam, with Grateful Plumbers, came out last week to provide an estimate for plumbing a new dual sink bathroom vanity from a single sink vanity and then complete hook-up and installation after movers get  vanity from garage into bathroom location. Adam was professional, had competetive pricing and honest about concerns he could encounter with a 65 year old house.

Adam's concerns were justified when he returned on Monday to plumb the new drains and water lines. Several things weren't where we expected or it was an extremely tight fit into the existing space. I was thinking a new, simple T-drain off the existing drain when I purchased the new vanity but not so much. Regardless, Adam made everything work with a few modifications.

Next, and last, the new vanity was moved into place by Bell Hop Movers. They did an awesome job moving the heavy vanity with the marble top and sinks already attached. More to come under their business.

Adam worked within our schedule and budget, his apprentice, Brandon, was major helpful, both were polite, down-to-earth and did a good job. I'm glad we went with Grateful Plumbers.

This was my first time using Chapman for my heat pump maintenance.  Scheduling the appointment was easy.  The technician showed up promptly,  assessed the problem, offered me options to remedy the situation, and got right to work.  Each step of the process was explained to me, and I chose those items I felt were necessary.  I never felt rushed or pressured.  

This experience was so different from my last dealings with Dial One Hour Heating and Air Conditioning.  I was a customer of theirs for more than 25 years, but I refuse to deal  with a company that thinks it is acceptable corporate behavior to have a representative contact me and demand, threaten, and yell at me in order to re-gain my business.

If the need arises, I will again contact Chapman for any service or repair to my heating/cooling equipment.  I hope they send their technician Desmond back; he was very nice.

My experience with this company was very pleasant and professional. I initiated a request for someone to come out online and was called the following weekday. The plumber was extremely courteous and professional.

Mike built us a trash can cabinet  for under our counter. He was on time, reasonably priced, and did great work. It looks like it was part of the original kitchen floor plan. We plan on using him  for several other projects.

Watch out for the additional charges. He added $40 worth of parts that he never told me about until he was done. His prices I feel are inflated. I paid $335 to have a $75 sink faucet replaced.

He waited 81 days to deposit my check.  In that time I had to get a new checking account. I didn't close out my account until more than 30 days since the last interaction was posted, but I didn't validated all checks had been paid out. To be honest I right maybe 3 checks a year so I didn't think about it.  I would think a entrepreneur would want to get paid and wouldn't sit on a check for 81 days.

When my check was returned I immediately paid him, but he was adamant that it was all my fault and I had to pay his returned check fee. My mistake was an honest one and I paid my debt. He wouldn't budge on his returned check fee.

Update...for the record I paid the return check fee and PayPal fee. It was you that offered to return those fees after a long morning of debating

OMG. Finally, professionals who tell you when they'll arrive, show up early, tell you all your options, what it will cost, are friendly, knowledgeable, efficient and clean up after themselves.
I had my 25+ year old toilet replaced in my house built in 1925. Brendan & Ryan arrived, assessed the situation, gave me the price options and did the work. Did the whole job on a FRIDAY afternoon (when most people want to beat feet for the wkend) in about an hour. All that and a ten year warranty.
Five stars isn't enough.

Have used them a few times, and they have consistently had experienced, quality technicians come out. My most recent experiences with them were for plumbing issues -- one bathroom and one kitchen issue -- and they came promptly and did a good job, even when one of the situations involved some trouble-shooting. Solid, trustworthy business. Would absolutely recommend them.

Update (Feb 2019):  We just had to replace our furnace (20 years old) and we had PHP come out to give a quote.  Ryan (the owner) came out and spent plenty of time with me to fully know what our needs were.  In addition to replacing the furnace unit, we needed a big section of the duct work to be moved.  He came up with some clever solutions for the ducting and a great offer on an efficient furnace.   They guys were here quickly, did a very good job, kept the whole place clean and were out in just a few hours.  We could not be happier!   Such great people and service.

Do not use this company!!!  Have a leak from an upstairs shower into a closet on the main floor.  I contacted our home warranty company and they assigned Maxwell and Sons the job.  They came over and looked, took the $65 service fee and I never saw them again.  I had a couple of phone calls with Mike and he promised to come by and start the repairs.  He was was driving at the time of our conversation and said said he would call back in a few minutes to schedule the appointment.  That was 3 days ago.  Unreliable company.  They just took the $65 and ran from the job.

Update: Considering the owner's response to my review, and reading how another Yelp user had a similar experience with disrespect from the owner, I will offer my suggestions to whomever is reading this to go with BIG FROG PLUMBING. The process to get someone out was simple and online, and everyone I spoke to and worked with were professional, polite, and courteous. They're who I will go with if I have any issues in the future, and it's literally only two minutes away from this awful company.

My service experience was quite bad, and a long series of errors were made.  Originally i posted a very detailed and negative review.  Since then I have been contacted by Jason Godby, and was treated very well.  I was assured that my experience was the exception, not the norm, and I believed him.  I have decided to replace my previous extremely negative review, not because I was asked to, but because after my conversation with Jason I felt that they no longer deserved it.  I will use them again and hope that my previous experience was a fluke.

Great service every time they come to service our furnace and AC!

Called and scheduled an appointment for a few weeks ago to clean the coils and inspect our ac before it really got hot out. The day of the service they called and cancelled because there were more pressing jobs. Fast forward to now and my ac is not working, called Mower and they came over within a couple hours and found my line is frozen and more than likely due to a freon leak. The system has been working but not the greatest for a little bit now and would have been caught during the service I scheduled before the heat wave...  Don't advertise a service and then cancel, when you preach about continual maintenance and then do not have time for it I can tell you it's extremely frustrating.

*company does not honor their promises* I hired this company to do a full home rewire on my home. I passed on a much cheaper offer, because I wanted the best service I could find by going with Peterman Brothers. The initial estimate was that the job would take four days to complete, then it ended up taking almost a month. I was told a few small holes may need to be cut to run wire, then it turned into every room having several holes and very large sections of walls and ceilings being torn out. Their technicians left feces and snot covered toilet paper in my bathroom. They kept leaving my doors and windows open, in the middle of winter, even after I complained to their customer service about it. A scrapper in the neighborhood saw my door was left open and walked into my home, seeing all of the expensive items in my home and asking the technicians for scrap. Huge safety issue for me, now that the scrapper knows I have stuff worth stealing in my home. The customer service manager guaranteed they would send out a cleaning company and repair crew to clean my home and repair all the walls and ceilings. Now, I just got a call from someone else in the company that said they're backing out of that promise, and won't be following through with their promise to repair my home. From start to finish, using this company has been one headache and issue after another. The only solace I've had this whole time was their promise to repair my home, and now they're saying they know the promise was made but they won't be honoring it anymore. Steer clear of this company, and hire someone else for much less. At least hire someone else for a far cheaper price. That way all the poor service and broken promises won't sting as much. Since you'll feel more like you got what you paid for. I'll be getting with a lawyer and seeking damages to my home and the upheaval in my life during this whole process.

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