Best Plumbing Services in Indianapolis, IN

We attempted to install a new dishwasher on 30 year old plumbing and the hot water valve started leaking. I called Steve at 8:30am, and he had me send pictures of the issue and immediately confirmed what needed done and gave an estimate. As promised, Jesse had arrived by 12:30pm and within an hour had replaced the valve, educated us on the water systems within our new house, and showed us what might need fixed down the road. The price was fair, and our entire experience was great from start to finish.

Steve was very professional and able to get out to my property the very next day. Gave me two options before moving forward and didn't charge us a service fee to diagnose the problem. Tenants are happy and I'm happy. Thanks again Steve!

Just moved to Indiana and purchased a home with an existing Cooper's Water purification system. I was unfamiliar with the under counter RO system and felt I needed to have fresh filters installed, I placed a service call with Cooper's and they sent field technician Abel out. He was very nice, professional and informative. He fully explained the system to me while he changed out the filters, checked for leaks and tested the system. He also went down into the basement and verified that the water conditioner unit was also theirs and verified salt levels and explained the system and proper maintenance as well. I was extremely satisfied with their service!!

My review emcompasses 2 completely different experiences with this company.  I hired the company to do some interior plumbing tweaks that I thought was overpriced a bit but they were friendly and the guy did a good job.

Had a sewer line issue.  The guys that worked on it did great and were very helpful and friendly even though they got their 40 foot snake stuck in my line.  We knew then we needed to get a camera in the next day to understand our options and what our plan forward will be.  The guys said the expert coming tomorrow will be able to answer all my questions, find out what the issue is, and give me options.  That was great.

Next day the expert comes out.  I put expert in quotes because really it was some millennial sales kid that obviously came to see how much money he could squeeze out of me to up his (i assume) commission.  Here we go:

First, he got the camera stuck and immediately quit and said we need to redo the entire line and tear up my driveway and it would costs somewhere between 5k and 20k...and actually seemed to expect me just to say do it.  I had to talk him into trying the camera again since the day before they were convinced the problem was 40 feet out and this guy got the camera stuck at 10 feet and quit.  So in fact he was able to get the camera the full 40 feet by trying again.

Second, the expert immediately started selling a complete sewer line replacement....without even telling me exactly what was going on or presenting me with other options.  I had to talk him thru a problem solving exercise and a different line of thinking to get any options out of him other than using my emergency sewer issue to his advantage.

Now we agree to do a dig and replace from the problem spot to the street.  Basically it was going to be X amount to do the job.  I agreed, and asked several times repeating myself to make sure we are clear on the x amount which was significant amount of money.  After about 10 minutes that amount changed.  Instead of it being the price X which we talked about several times to a repetitive amount, now that was the price for just for first day of work.  The REAL price is double that.  So either I am just clueless or..when you hire someone to fix a sewer line that is out...why would I only want to know what it costs for 1 day versus the total cost to me to get it working?  It was again his lame attempt at increasing his commission.

At this point, I felt I had no other options and agreed.  He said they have no interest financing they use for 12 months with a third party company.  Not true.  As we agreed on the work and cost and filled out the financing on his ipad, it was time to click ACCEPT the terms of the third party financing.  First, the amount I entered which matched the cost mysteriously now is 1k more.  Second, the terms were 24 months at 24.99% interest???  I have great credit and told him no way to I agree to this and refused to accept.  We call the third party lender and the lender and this guy try to convince me that those aren't the terms of the loan just the terms if I don't pay on time.  But on the screen it says, Loan Terms.  

In the end, I got the entire run repaired by another company for less than the amount he quoted for 1 day of partial work.  They did the entire deal in 1 day, didn't need to tear up driveway, and even removed the snake line that Hope left at my house with no plans to ever get it and remove it.  Maybe they thought at that point they used that as leverage to try and get the big job.  Fortunately I was able to spot their BS and find another option that I am super happy with and was up and running in no time.

This company has some knowledgeable plumbers that did a good job, but I feel they overcharge and have a horrible sales/expert that will prevent me from trusting them in the future.

24/7 Plumbing was amazing. I contacted them for an estimate for a water softener drain installation. They were able to accommodate my scheduling needs, showed up on time, and provided me with an estimate. Once I confirmed that I would continue with their plumbing services I was scheduled for my preferred time. The technician came out re-evaluated and made sure that we were going with the best option for the drain. The process was explained to me and the work was completed in the estimated time. Bill did our estimate and Mark completed the work. Both technicians were professional and open to any questions or concerns I had. I was treated with respect and not taken advantage of like I had by other companies. 10/10, will be using their services again.

Pros:
Prompt communicator
Quick to schedule you in

Cons:
High price ($563 to replace a sump pump)
No boot covers (it was raining that day and water also got on their boots from the basement that was then tracked through the house)

My sump pump went out on NYE (a great day for that to happen)!  Grateful Plumbers was one of the suggested plumbers for Thumbtack.  Adam answered the phone on New Year's Day and I was able to get scheduled in for the very next day.  He was a couple of hours late, but had called me to let me know.  The quote was pretty high (around $563), considering that I went to Menard's and was able to buy a sump pump for $150.  I knew this ahead of time, but there was a $49 call fee for him to come out to the house, which would have been deducted from my total bill had he replaced the pump.

Excellent company to work with! We had 3 different companies come out to check our broken air conditioner and provide us with a quote on a new unit, and Chapman surpassed the other companies in every way. They were knowledgeable, professional, and easy to work with. I'd recommend them to anyone!

I have used Big Frog Plumbing for two jobs. They where fantastic! Quick and clean. Very affordable. They even told me I didn't need some things to save me money! I highly recommend using them for you next plumbing job!!

Pictures indicated complicated door installation but my simple door installation was unacceptable! Asked if he could recommend someone......not able to recommend any one else. Gets one star because he at least got back with us.

Amazing! Prompt service (arrived that day)! Very fair and didn't charge us for the visit after nothing ended up being wrong or in need of repair! Will be using them in the future and recommend him to our family and friends!

Called at 7a for a plumber to come look at my leaking water heater. Talked to answering service. Jody called me back around 7:25 and said someone could be here in 1-2 hrs. 1.5 hrs later I got a text that someone was en route. About 30 min later he showed up. No introduction, just said Hi and walked inside. I explained the problem and what I had done thus far to the water heater. He turned a couple knobs and asked a couple questions. Then said it needed replaced, it couldn't be fixed because there was no way to get inside it and repair it. I asked for an estimate. While he was writing it up, I called a local company and they quoted $800 cheaper. I told the Carter's plumber and he said oh wow, our water heater cost more than that. I can't go that low. He contacted his boss to see how low they could go, but still didn't come close and the warranty was dropped way down to even get that low. So, I just paid the estimate/call out fee and that was it. The nice thing though is that if I had gone with Carter's, the price included the water heater, install, take away and a 6 year parts & labor warranty.

My family has used Howald for ... well, for as long as I can remember. I rely on their service for heating and air inspections. Recently I needed a plumber. I had a great experience! My plumber arrived, took a look, offered suggestions and then while he fixed things he offered to show me what was wrong and what to look for in the future. He also gave me tips for managing old pipes- I have an older home and it's just part of it. The safety protocols for COVID-19 have been consistent with each visit I've had over the last year. I recommend Howald any day!

Couldn't recommend this company more. They were on time, professional, and followed up same day!! They spent 10 hours at my house removing my 30 year old furnaces (yes two separate furnace as I owned a duplex built in 1900) and they were amazing! Honestly have nothing but positive feedback for this company as especially their installers! I always look for ways to provide constructive criticism but I don't have any. This is my first review nor because anything has been missing but because they have been so great!

These guys have done most of the plumbing in my house over the last eight years. Competitive pricing and a no games. It's also nice to know that the owner is a cop. You can feel safe having him work in your home!

I searched for someone to grind out corrugated drainage pipes at my mom's house in Noblesville. Weilhammer no longer does that grinding, but M made a recommendation. Weilhammer's top tip was him suggesting how to KEEP the pipes clear of roots. AND he said likely tree roots had gotten in the drainage holes (and that's what likely happened).

They were spectacular suggestions. M, you are the best!

We had just purchased a new home that required a lot of updates before our move in date.  The home was in disrepair, including the furnace and A/C unit.  I called Godby to come out and determine whether or not it could be repaired or if we needed a whole new system.  

The representative that they sent out was very knowledgeable and explained to us the issues with the existing system.  They got us a number quickly and were able to get our furnace, coil and A/C unit replaced under budget.

The technicians that installed our new system were great.  They were clean cut, nicely dressed and did a great job.  We were extremely happy with the service provided and will definitely use Godby again.

They were able to send someone out the same day which was wonderful. Grant was very professional & nice. He was able to replace the water shut off valve which had broken & that was worth the visit. But he didn't fix the leak in our toilet. He thought he had but it was leaking again within a couple of days. I totally understand that he couldn't loosen the 23 year old bolts but do feel like he could've sealed it which is what I'm getting ready to do. Just need it to hold until the world is back to normal & it can be replaced.

I forgot one of the first rules of supply and demand. The one that says once you pay for something in advance... like a maintenance agreement... you become the LAST priority for service. Over a 6 week wait just to have routine maintenance. It is clear this company is preying on consumers who initiate these kinds of contracts. Keep control of the situation and don't sign these agreements. Make Summers compete for your business. With service agreements... you lose the ability to force them to compete.

Terrible place. Way overpriced. Spent $2,222.00 on a job that took less than 3 hours. I should have never agreed to it. Customer service was no help at all. I believe if I was a man this wouldn't have happened.

I should have got a second opinion. I'll never make that mistake again.

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