Best Plumbing Services in Indianapolis, IN

We were having issues with our kitchen sink which was incredibly problematic. Jesse came out and replaced a valve and installed a new faucet. His service was excellent and he didn't try to upsell us on things we did not need. He was incredibly professional, friendly and provided excellent service. I would highly recommend him and we have definitely found our go to go any future plumbing needs!

They arrived in masks for COVID, which was important to me. Excellent work, very polite and professional. Work done in a timely manner. They are now the company that I will call for all of my plumbing needs.

I had a minor issue with my water softener that CWC installed almost 2 years ago (salt tank was full of water).  I called and talked with a very helpful man who looked at my records and advised it was nearly time for my yearly RO filter change.  He advised they could come check the water softener and change my filters together the very next day!  Paul the tech arrived promptly first thing the next morning. He tested my water and explained the readings to me. He also found the source of the problem with the water softener very quickly and had the part available on his truck. He repaired it, then explained in detail what the problem was.  I really appreciated his thoroughness and for telling me more about my unit. As per their warranty (7 years parts and labor), the water softener repair was no charge and the filters with installation were ~$150.  
I continue to be very pleased with Cooper's and their staff.

If you are looking for a reputable plumbing company look elsewhere than Hope Plumbing.  My experience with this company has been absolutely horrific.  I was told by the plumber Caleb who came out to inspect the problem that my job would last one day, it ended up lasting 5.  My sewer pipe had to be replaced which is a huge cost, but was reassured that it would be a one day job.  Peter Reynolds the job site manager never communicated that it would be longer.  Two days they guys showed up an hour late and I had to call Peter to find out where they were.  He reassured me that he was going to take care of me and that Hope is a reputable company, if you have to tell people that you probably are not.  From day one working with them has been a nightmare.  Peter makes more excuses for his incompetence along with his crews.  They also broke my neighbors tree and he is still waiting for them to replace it, it's been two weeks.  My sidewalk where they had to dig up was suppose to be cemented over last week and was done today, and was just left with nothing around it for anyone to walk in wet cement.  Not to mention the pile of debris that is left if the street from the cement contractors.  I can't say one good thing about Hope plumbing but if you use them just Hope you get better service,  but look elsewhere.  The owner Jack Hope when contacted could have cared less about any issues.  Awful company, awful customer service, awful representation of Indy.

My rating is for the business not the guy doing the work. Emergency call. I know that's expensive but price was shocking!  Then I was told had to pay up front.  I questioned the policy. I said I would be glad to pay as soon as the work was done. That was unacceptable to them.

Owner Jason called me and essentially told me that I was the problem, that he has never, ever (100% of the time) had anyone remotely question payment up front. Now he's either been in business for a week (which does not appear to be the case) or he's lying. He had me over a barrel and he was willing to take advantage of me. He told me he would just have his guys leave.

Not wanting to inconvenience anyone I begrudgingly agreed to payment up front because I could challenge a credit card charge if necessary.

He then sent me an estimate to do work that said this is an estimate but not a guarantee of all the fees. I agree to pay any and all fees for project. I chose not to sign.

The on site guy did the work IN LESS THAN 20 MINUTES and charged me almost $500!  I understand emergency premiums but this reaches to the level of obscene pricing.

If you call this place, do so at your own peril. They might care about plumbing and their own bank account but they sure as hell don't care about you or what you think. There are much better options out there.

I needed the wax rings replaced on two toilets and Grateful Plumber came out and checked out another toilet while there to make sure it didn't have any issues.  i would definitely call again if I have any other plumbing issues.

I recently signed up with an annual hvac and plumbing service agreement with Chapman. We installed a new hvac unit a few years back and it started making a high pitched whining noise. The company we purchased the unit through ultimately lost our confidence by lack of knowledge and difficulty scheduling service.
Chapman sent a service tech who immediately heard the noise and knew what it was, since has come back and replaced the part.
My experience with Chapman has been excellent. From scheduling to communication to tech being professional. I Highly recommend this company.

First time we used Big Frog Plumbing based on a recommendation and we were not disappointed. Scott arrived on time and was very pleasant. He came up with a solution that eliminated the need to cut into our drywall.  Impressive! We will definitely use them again and recommend them to others.

Mike's is fantastic! He's done a number of things at our place, from spa repairs to fixing some faucets and locks. He's a great communicator, timely, and charges a fair price. Highest recommendation.

Bob is a straight shooter. He is fair and diligent. He was responsible and honest about every step of a process I had far underestimated. He is also a really decent guy. I had numerous other calls from other plumbers ... three days after my post.  Bob called immediately. I thought I was saving money but in fact letting him do his job probably saved me a lot of time, aggravation and money. I'd use him again in a heart beat. If he treats you as he treated me you will be pleased indeed. Plumbing is a tough business. In a world of marginal people, this guy should be proud of the honest job he does.

Two plumbers came out to my daughter's house to reseat a toilet, install a water softener with plumbing already in place, and install a new vanity/sink. My daughter called to go over the estimate with me before authorizing the work to be done. When she told me it would be approximately $700, I thought that was reasonable. But then I was told that was only for that day's charges because they had to come back to install the water softener. The total was over $1800!  I asked to speak to one of the plumbers for a breakdown of the estimate. One of the charges was $198 for them to go to the hardware store and pick up a couple parts!  Yes, they wanted to charge almost $200 to pick up some parts!!  When I told them to forget about it and we would find someone else, the plumber frantically tried to talk me into using them and said he'd take off 20%. When I told him that still wouldn't work, he wanted to know what I would be willing to pay. I wouldn't have had them do service for any price with them trying to rip off my young daughter and then play The Price is Right with me over the phone. I was told the service call would be $29 if we didn't get the service done. When I told them we were declining service, they tried to rip us off again by saying it would be $49 for the trip charge. I don't know what is going on, but $1800 for three small plumbing jobs that would take a couple hours is astronomical, and I was shocked that a locally owned and operated company would be double the price of the next estimate I received. And to be charged $200 to go down the street to the hardware store was completely unbelievable. It's the plumber's job to have the necessary parts, and if they don't have the right parts, it's their job to go get them or order them to repair at a later date. I am attaching a picture of the estimate. Maybe someone can explain why the prices are so much higher than the subsequent two estimates I received and why my daughter was going to be charged almost $200 to pick up parts. I am very disappointed in Carter's Plumbing and expected better from a local company.

The Howald team is great! They have replaced my A/C, furnace, and most recently my water heater. Everyone has been great at communicating and following through promptly. Steve the sales person was great, he gave me honest recommendations and there was no sales pressure when choosing my water heater, same with furnace and A/C with Kevin. Sam who installed my water heater was wonderful as well. I would definitely recommend them and would use again in the future!

When we purchased our house, one of our toilets were not set, one was running, our radon system wasn't attached and our water shut off was on the basement ceiling (who puts it there?). Aaron came out and fixed all our needs reran our water shut off to a side wall so all can reach it. He was great and personable. We ended up signing up for their 1 year service plan and are glad we did! Aaron is super personable and helped us understand the issues that were going on. We feel confident knowing we have plumbing heating paramedics when we need them.

These guys have done most of the plumbing in my house over the last eight years. Competitive pricing and a no games. It's also nice to know that the owner is a cop. You can feel safe having him work in your home!

GREAT, QUICK and CHEAPER!  I try to provide credit where credit is due and we called several places on short notice.  They quoted substantially less, showed up the same day and did a great job.  I don't want to name names as to the others, but PLEASE check them out even if you're in a hurry - they're good, cost effective and saved me a ton. I will be a return customer.

Jason, the owner contacted me a few days ago to correct the issue. We agreed on a deal that we both felt was fair, and he asked me to give his company another chance, which I will. I have used Godby many times over the years and will hopefully continue to do so in the future.

Cost competitive, great value and fantastic service quality!

My central air failed about a month ago - compressor bearing. I spoke with several companies and Action Air came out on top for a number of reasons:
1. They were able to provide some rough estimates over the phone - not commitments - just estimates.
2. They provided several ideas about what I could check before diving into a new system
3. Their contract for equipment and service and warranty is clear, concise and simple - no fine print
4. They didn't miss a single commitment on getting the job done.
5. Their costs were competitive - and they were transparent about them.

How their competitors operate:
In my experience with (all) other HVAC companies, they will not provide any cost estimates without a home visit which they charge for - usually around $80. This cost is then voided if you buy from them. For me, I paid another company the $80 for the service call, then they quoted me 20% more for the system. The worst is when the service provider does the service call, but they have to send a sales person in for the quote. This NVA overhead ultimately gets paid by the end customer (see 20% higher cost above). This sales approach is so 1990s. Hey, let's figure out a way to get paid for our sales effort... our service call will get us in the door, we'll hook the customer by agreeing to wave the charge if they buy from us and then hike our prices to pay for commissions, overhead, etc. This is a formula that is one-way transnational and kills any hope for an ongoing customer relationship. Do they really think their customers are not sophisticated enough to get this?

So in the end, Action Air is the best HVAC service I have ever experienced. Pretty cool.

I forgot one of the first rules of supply and demand. The one that says once you pay for something in advance... like a maintenance agreement... you become the LAST priority for service. Over a 6 week wait just to have routine maintenance. It is clear this company is preying on consumers who initiate these kinds of contracts. Keep control of the situation and don't sign these agreements. Make Summers compete for your business. With service agreements... you lose the ability to force them to compete.

I've used these guys several times; unfortunately on my part. They did a plumbing inspection and an AC replacement for me and I was very pleased. So I contracted them to do a gas line for my grill on my patio - bad idea. Took them over a week to contact us back. That's assuming they do contact me

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