Best Plumbing Services in Indianapolis, IN

Jesse came out and fixed my toilets that other plumbing companies wouldn't.

Had the guts replaced last year and the other company told me that I had to replace the entire toilet - Jesse took one look and said oh here is the issue....  Fixed.

I had him come out and replace the guts of the third toilet and he was finished in about 30 minutes and it works great.

Super responsive and knowledgeable. I have recommended to my friends and will absolutely use again.

Excellent service. Installed a shower faucet for us. Good craftsmanship. Excellent value. I would recommend!

Good company, reasonable prices. Quality work. 7 year warranty. RO installation was great too.

This is my 2nd time using Hope Plumbing. The first was an okay experience. They came out to hook up a gas line to my Washer/Dryer combo. I even let them put a sign in my front yard.But this most recent experience has not been so pleasant. I believe my most recent experience with Hope Plumbing to be either lazy or uneducated, I'm not sure which.

I called them out to look at my tankless water heater that was giving an error code. I agreed (at the time) to pay the hefty $99 service fee. I told them a 30 min window when I would not be available. Guess when the technician showed up? Two minutes before that 30 minute window. What even is the point of having scheduling blocks?

Since I was unable to monitor the troubleshooting and work done I have very good reason to believe that the bare minimum was done to diagnose the error code problem for reasons I'll mention later. Rich gave me 3 quotes. 1) Flush the tankless water heater ($300) 2) Repair this current water heater which would include a $600 call to Rheem/Richmond technical support that Hope Plumbing passes the cost along to me, the customer. 3) A completely new system for $7,000.

But don't worry, I had to hear about their member program 4 times. Where you set up monthly payments from your bank routing number. No thanks.

After I told Rich I'd think about the 3 quotes, I call Rheem/Richmond's customer support line for tankless water heaters (for free). The lady was very nice and sent the troubleshooting guide for my model of water heater that included my error code. That's when I realized that Rich did not know or did not follow the troubleshooting for this error code laid out by Rheem. Lazy? Or uneducated?

I called back to Hope to first confirm that I did have a scheduling block set for 10:30. They confirmed I did. I told them Rich showed up right at my scheduling block. They apologized. I asked what was done to diagnose my error code. Carrie with Hope said that she trusts Rich's diagnosis. Based on what? Not the troubleshooting guide by Rheem. She said she would schedule a 2nd technician to come out and take a look at no additional cost. The technician texted that he was 30 mins away at 8:52 AM. That would leave only 30 minutes for diagnosis before another scheduling block. Running in to the exact same problem.

I immediately call up Carrie and tell her I was maybe wrongly under the impression that the tech would be here earlier. I suggest we go our separate ways and refund my $99 service fee from the day prior. Carrie transfers me to her manager, Hope and she refunds my service fee.

What a waste of time. I've completely lost trust in this plumber and business. Many other reviews here state how Hope Plumbing is pricier than its competitors. If you're going to be more expensive... you'd better be an expert in your field and give much better service than I received. Buyer beware. Look elsewhere.

I had a toilet backed up and called after 6pm. The phone was answered by someone from the company not an answering service. Jason the owner arrived shortly after 7 as promised. Explained all the possible options listened to my concerns and unique circumstances.
Gave me options and finished all the work same night. It is so refreshing to work with a local company who provides great service. I will use them in the future.
Great job

I Love Grateful Plumber. My business is baking and when I had a leak in my gas line he came out that day assessed the problem, showed me the problem gave me options and my estimate no pressure sales. I had two other plumbers from very reputable plumbing companies come out one couldn't not fix it that day and the other showed up 2 hours late. Adam had all the equipment on his truck and he and his helper were ready to work. His prices are competitive with other Good plumbing companies,He has a great website, he sends a text when he is on his way, he has online scheduling, he educates you, you can call him anytime when you have a question. Grateful Plumber has impeccable customer service and is my number 1 go to Plumber!

I went with  Chapman off of a friend's recommendation and am very pleased. The technician that came was very respectful of my property and time. He ensured I knew the cost before doing the work which I appreciated. He explained what needed to be done and made it make sense.

My experience with this company was very pleasant and professional. I initiated a request for someone to come out online and was called the following weekday. The plumber was extremely courteous and professional.

I had Mike out to do some work on a hot tub in a new house.  He was helpful and beyond the work told me where to get parts so I could work on things myself.  That's the mark of a
Contractor that's got enough work they don't care about you doing some of the work to cut costs.

We have used Bob as our plumber for a few years now. He has always been honest, knowledgable and reasonably priced.  We will continue to use him as our plumber as long as he is around.  Highly recommended.

Plus, his name reminds you of Bob the Builder, and who doesn't like that?

My first experience was ok. My sump pump stopped working, the technician recommend me to replace the entire system which they wanted 3k which was a high price. I said what is the mandatory things I need he said the main sump pump. I asked how much is that he 670 I said that's not bad let's do that. He then tried up charging me to a sump pump battery charging me almost 1100 for that and install. I said that's unreal high it's 100-200 to buy it and takes less than a couple minutes and showed him the prices so I declined that and did it myself.

My sump pump starts making a huge noise 2 weeks later so I call them up again they come out and said it's my backup pump needing replacing I said how much is that he said $3900. I said you guys are some con artist that's unreal high I said you just did the main which was more expensive for 670 and now you want me to do that I said I can call anyone else in town and would be under 1k. He then email me a quote later for 2900.

I texted the guy and asked how much he would charge for labor to do it he said around 500 or less then I asked him is this the part at Home Depot it was under 200 he said yes.

So a 700 bill that he wanted to charge 3900 I obviously didn't use them and I called up another company that quoted me 550 for materials and install.

This company is a scam and rip off they saw my house and thought they could rip me off.

I called Howald immediately after my furnace went out (of course it had to be the coldest week of the season), and they were extremely responsive and reliable. They showed up a couple hours later to diagnose the problems, gave a fair estimate, and the next day I had a new furnace installed! They even offer 2 free tune ups after installation. Definitely recommend them for your hvac and plumbing needs!

Had a block in the line from the house to the septic.  Someone was to come out on Saturday.  No one came.  At 5 pm we called and was contacted back and told that someone would come Sunday.  No one came.  No one called.  Unreliable in my book.

Replaced and rerouted exterior faucet  and installed new kitchen faucet. Extremely nice people concerned with providing good service and respectful of property.

Worked with the owner, good guy, super nice and helpful with advice on the phone.  Saved me a lot of money.

I needed a half turn master shut off valve for the water installed. I called and asked for a ballpark figure and the price was so good I told them let's do business. They came out the next morning and installed it and thank God they did, because I had a leak in the upstairs toilet where I needed to turn the water off that night. I definitely will use them again.

Ac stopped blowing cold had them come out. $79 dollar service call  they wave the $79 if they do the repair. Replaced a $20 dollar part charged $203. Guy was there for 10 min. In short I should have did a little research and replaced the part my self. They guy that came out was not overly friendly and replaced the part before I even said I was willing to pay for the work. Probably won't use them again.

Sumers is the only company we've had experience with, and I can't imagine using anyone else! We've had Nick both times we've had issues (a failed sump pump and failed back up battery), and he has  be been beyond helpful! He takes the time to thoroughly answer our many questions, and explains things in layman's terms so we can fully understand the process. Nick even gave us a heads up on future issues we may experience with our water heater and gave us a written estimate so that we can start planning ahead. We joined the Sumer's monthly plan which has saved us a lot of money on service visits and the service work itself? So I highly would recommend considering that option. Overall, Sumers has been extremely helpful and in line with other estimates we've received from other companies.

The installation crew didn't check to make sure they had connected power correctly.  The furnace went out less than 30 minutes after it was installed, and that is when Peterman got extremely problematic - not wanting to send people out for multiple days, initially saying that nobody could come out for 4 days.  Once they agreed to send someone the second day (after arguing with me for 45+ minutes) they then cancelled without telling me, and acted confused when I called and was upset that nobody showed up to the appointment.  
My youngest son woke me up worried about how cold his bedroom got, and there was nothing I could do except give him extra blankets, because Peterman brothers couldn't be bothered to fix their mistake in a reasonable time frame.

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