Best Plumbing Services in Indianapolis, IN

Steve was great on the phone with providing a quick quote and one that was the best value quote we could find. With ours being an urgent issue he booked us in for the following day and his son came to fit the water heater. He wore a mask at all times however he didn't introduce himself so he caught my wife off guard slightly, but he was pleasant, continuously washed his hands and they did a fantastic job, hauled away the old heater, and we have a great 1 year warranty covered by Steve of any issues arise. We will definitely use Steve again.

Mr. Winters was very kind and attentive as I explained our troubles with two different toilets. He offered several options for solving our problems with both and was willing to explain it all again to my husband over the phone.  He was honest, thorough, and conservative with his solutions, never pressuring us into unnecessary purchases. We will definitely call him with all future plumbing repairs and evaluations.

I haven't used Cooper's for any repairs but, I was impressed with their trustworthy customer service.  I had reached out via Yelp to ask for a quote on a possible water softener repair.  Craig replied promptly, asked some general questions about what issues I am currently seeing and our current model and advised me on what possible issues I may be experiencing.  He advised that they wouldn't be appropriate for my issue.  This prompted further investigation on my part which lead to a slab leak rather than a water softener issue.  I really appreciated the advice and his thoroughness.  It saved me an unnecessary service cost and time.  I know who I'll be calling in the future if we do run into any water softener issues.

Jack H. from Hope Plumbing. No not really I don't want to reach out to you guys. You can't find me, well just last week someone from Hope called just to see if I need their service. I'm gonna make sure you guys will not auto withdraw from my account again in June for this membership. You guys overpriced. And that technician that I talked about with the low knowledge of the aerator also cracked the main shut off valve when he finally located in the yard. So it was leaking. Thank goodness Citizens replaced that with no charge. Then when he replaced the water meter inside the basement to the house shut off , he either can't figure it out or just that lucky and caused the water meter not to work so it stopped moving ever since he last touched it on Nov 11, 2020. Citizen again came out in Jan to replace a new one at no charge. After Nov. 11 there was another issue. I ended up calling Mr. Plumber and the man was knowledgeable and repair it for less than $300. Your company would probably charge $700+.

The sink in one bathroom was not working properly, so I emailed them yesterday.  I had a return email right away.  Once I provided my phone number, they called and set up an appointment for this morning, which was also confirmed by email.  I received a call 30 minutes before their arrival, and they had my sink fixed (as well as pointing out a couple of other things I might need in the future, complete with an estimate but no pressure) in less than half an hour.  Polite, fast, reliable service.  I will recommend them to anyone who asks!

Very responsive to questions and helpful. Prompt and friendly. Extremely happy with the water softener installation.

I went with  Chapman off of a friend's recommendation and am very pleased. The technician that came was very respectful of my property and time. He ensured I knew the cost before doing the work which I appreciated. He explained what needed to be done and made it make sense.

First time we used Big Frog Plumbing based on a recommendation and we were not disappointed. Scott arrived on time and was very pleasant. He came up with a solution that eliminated the need to cut into our drywall.  Impressive! We will definitely use them again and recommend them to others.

Mike built us a trash can cabinet  for under our counter. He was on time, reasonably priced, and did great work. It looks like it was part of the original kitchen floor plan. We plan on using him  for several other projects.

On two occasions I've called Bob for help. On those two occasions he's taken the time for me to explain the issue. Even sent a few pictures of the issue. On those two occasions he's walked me through the fix. A VERY HONEST man! It's not often you find someone willing to help you out even if it costs them a few bucks.

I will call again when a situation arises

Great group of people. Came to the house and replaced my water softener. Made another trip to the house at no charge for a quick inspection on another matter.

Howald has done 2 complex plumbing jobs for me, and installed a mini split ductless AC unit on my 2nd floor for zone control.  

On one plumbing job, they were able to find a way to substantially reduce the effort, cost, and time for my benefit.  

For the ductless AC unit, I had 2 estimates of cost from 2 companies, and Howald was almost 50% cheaper for the same unit.  
They answered all my ignorant questions and were friendly each time.  If there was a hiccup in something on the job they made it right.

Started using PHP when we bought our house just for tune-ups and checks twice a year and they never let me down. We recently had a new HVAC and water softener installed by them all in one day and I was super impressed by their service! I already knew they were reliable, punctual, and professional, but the installations were the icing on the cake! Thanks PHP! Highly recommend!

Replaced and rerouted exterior faucet  and installed new kitchen faucet. Extremely nice people concerned with providing good service and respectful of property.

They came out today to fix low pressure on hot water. Turned out to be a pipe almost clogged completely clogged clogged with lime. While they were here we had the tank replaced. Very happy with the service. Would use them again.

I've never had a better experience than with John, Will, and the whole crew!!  They stayed late to finish a two day job on a Friday. So cool. We are the kings of hot water. Or better yet, the ladies in the house say we are the queens of hot water. Get the tankless and recirculating pump. You won't regret it.

So I bought a Sensi Thermostat online and then I realized my old house did not have the proper wires and I would need a pro to install it and run wires.  I looked online and called these guys. They told me they could do it but I would have to wait three weeks.  I decided to wait because they seemed like the right company.  The night before the appt, they called to confirm they would be out and all was good.  They were to come out between 2 and 5.  I left work at 1:15 to be home for the appt.  At 1:45, I got a call from their guy saying he was not coming because they can't install a thermostat that they did not sell me.  Thank you for making me wait weeks and leave work to find out you were not willing to do the work.  Bad experience!

Let it suffice to say that I am very disappointed with Summers.  I've used their services several times in the past when I've encountered a plumbing issue, and they were always most responsive and  courteous in fixing the problem.  So I had no reservations about contacting them this weekend when I had an unexpected problem with my water heater.  But it became  obvious from the moment I spoke with their service representative by telephone (at 5:20 p.m.  Saturday afternoon) that he was not enthralled with the idea of paying me a service call.  Nonetheless, he reluctantly agreed to do so after completing two jobs that were ahead of me.  That was the last time I heard from him.  By 10:30 p.m. , he was still a no show.  I would have at least expected a courtesy call from him offering an explanation for his absence, but I didn't even get that consideration.  Nothing irritates me more than when a contractor makes a commitment to me and then doesn't fulfill it.

Summers - if you're listening, you need to have a conversation with this technician about his customer service skills and keeping commitments that he makes.  Because you can bet that if he's done this to me, he has already - or will, do the same to another customer.

I wrote a review on my experience with Peterman's on Yelp and BBB. I received a response from the supposed owners on each site. The responses were from two different Peterman's owners but were worded exactly the same. Doesn't seem like much personalization to me. This response speaks for itself. They only are out to get your money. Don't waste your time or money on this company.

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