Best Plumbing Services in Indianapolis, IN

Excellent service with good pricing and very friendly staff. Happened to call them when searching for quotes. They had the lowest price and I felt the most comfortable with Steve explaining exactly what they expected to do to replace my water heater. Only one issue: The price difference between paying by check/cash or using card. Since I had no checks available and hadn't been notified to collect some cash, I had to pay the 5% fee for using a credit card. Aside from that, I had a great experience and feel more than comfortable having Jesse in my home to do repairs again. After I go to the ATM, of course.

We called Winters Plumbing because we had a leak after I over tightened a water supply line and mucked up the threads when installing a new faucet.
Isaiah came to our rescue. He did such a fabulous job and in a short amount of time. Very polite and knowledgeable and answered all our questions.
Great attitude, friendly and a nice guy to boot.
I would suggest Isaiah and Winters Plumbing to anyone.
Terrific company with great employees!

Quick service and great installation!   Very nice and did not try to up-sale for a more expensive unit!

I had excellent service with Hope Plumbing. I had an emergency pipe burst in the house, and they came fast to address the break. Once they arrived and found the issue within a short amount of time. Hope Plumbing provided the cost through each step of discovery to repairs in total. I would highly recommend it for your plumbing needs.

My rating is for the business not the guy doing the work. Emergency call. I know that's expensive but price was shocking!  Then I was told had to pay up front.  I questioned the policy. I said I would be glad to pay as soon as the work was done. That was unacceptable to them.

Owner Jason called me and essentially told me that I was the problem, that he has never, ever (100% of the time) had anyone remotely question payment up front. Now he's either been in business for a week (which does not appear to be the case) or he's lying. He had me over a barrel and he was willing to take advantage of me. He told me he would just have his guys leave.

Not wanting to inconvenience anyone I begrudgingly agreed to payment up front because I could challenge a credit card charge if necessary.

He then sent me an estimate to do work that said this is an estimate but not a guarantee of all the fees. I agree to pay any and all fees for project. I chose not to sign.

The on site guy did the work IN LESS THAN 20 MINUTES and charged me almost $500!  I understand emergency premiums but this reaches to the level of obscene pricing.

If you call this place, do so at your own peril. They might care about plumbing and their own bank account but they sure as hell don't care about you or what you think. There are much better options out there.

Very responsive to questions and helpful. Prompt and friendly. Extremely happy with the water softener installation.

Outstanding company. They show up when they say they will, they're very professional and they do quality work. Prices are competitive. I will definitely use them again.

I have used Big Frog Plumbing for two jobs. They where fantastic! Quick and clean. Very affordable. They even told me I didn't need some things to save me money! I highly recommend using them for you next plumbing job!!

I had Mike out to do some work on a hot tub in a new house.  He was helpful and beyond the work told me where to get parts so I could work on things myself.  That's the mark of a
Contractor that's got enough work they don't care about you doing some of the work to cut costs.

Contacted Bob twice about scheduling a time to come out to 2 separate properties. He said he would contact the tenants to set up the appointments but never did. Didn't respond to follow up texts either. Not sure why he would agree to do something and then not follow through.

In response- why did you not notify me? Why did you not respond to my text for an update?

Called at 7a for a plumber to come look at my leaking water heater. Talked to answering service. Jody called me back around 7:25 and said someone could be here in 1-2 hrs. 1.5 hrs later I got a text that someone was en route. About 30 min later he showed up. No introduction, just said Hi and walked inside. I explained the problem and what I had done thus far to the water heater. He turned a couple knobs and asked a couple questions. Then said it needed replaced, it couldn't be fixed because there was no way to get inside it and repair it. I asked for an estimate. While he was writing it up, I called a local company and they quoted $800 cheaper. I told the Carter's plumber and he said oh wow, our water heater cost more than that. I can't go that low. He contacted his boss to see how low they could go, but still didn't come close and the warranty was dropped way down to even get that low. So, I just paid the estimate/call out fee and that was it. The nice thing though is that if I had gone with Carter's, the price included the water heater, install, take away and a 6 year parts & labor warranty.

Howald has done 2 complex plumbing jobs for me, and installed a mini split ductless AC unit on my 2nd floor for zone control.  

On one plumbing job, they were able to find a way to substantially reduce the effort, cost, and time for my benefit.  

For the ductless AC unit, I had 2 estimates of cost from 2 companies, and Howald was almost 50% cheaper for the same unit.  
They answered all my ignorant questions and were friendly each time.  If there was a hiccup in something on the job they made it right.

They took care of the problem when we called.   They showed up as expected.  The repairman was clean and professional.

Small company, reasonable and polite. I would recommend Maxwell and sons. Had Mike complete a bunch of inspection items.

I came here and found these guys well reviewed. I've had low water pressure and poor hot water in my house so I called these guys.

Response was eerily fast, as someone showed up within the hour. When they arrived they immediately set to work.

They replaced piping and tubing leading into and out of my water heater. It had degraded over time. But when they were done they didn't actually fix my issue. My master bath shower, which they saw, was barely usable. It was mentioned We need to replace the cartridge in the shower faucet.

Do you know what a cartridge is? Did you know there was anything even behind your shower faucet? Because I didn't and I don't care to. That's why I called professionals. But they left on an emergency call and three days later everything is as it was.

They also said I need a new water heater, which is probably right. But there was no guidance on what to get, how to get it, or if they could install it. I was told if it's not fixed in three days give us a call. Well, it wasn't fixed when they left so one wonders how it'd magically fix itself.

But hot water water isn't so much my problem. I have decently hot water. But I don't get to use it because it barely comes out my shower head.

Three days later and we're still Googling and ordering parts, drills, wrenches, and other supplies so we can replace our own shower faucet cartridge. Something that should have already been done and something I don't care to do on account I'm not a plumber.

To add to it, they left two ridiculously large and obnoxiously yellow WEILHAMMER PLUMBING stickers on my water heater and furnace. They measure about 5 or 6 inches wide and 2 inches tall. I don't mind leaving a card, or a magnet, but these were stickers half a foot wide. My house is not a billboard. 10 minutes of scrubbing with Goo Gone, magic erasers, and a wall scraper it came off.

My goal was clear: If I can't take a decent shower this evening, then it's not fixed. $195 later, after 20 minutes of their time, it's not fixed.

Jason, the owner contacted me a few days ago to correct the issue. We agreed on a deal that we both felt was fair, and he asked me to give his company another chance, which I will. I have used Godby many times over the years and will hopefully continue to do so in the future.

I've used Action Air twice so far and have been pleased with the service. The first time was to check my unit, inquire about a new filter, and update my thermostat. Next call was to change out my filter system to one that is more easily managed and more economical. Both techs that came out communicated well and worked efficiently. Action Air sends out texts prior to the responding tech's visit. The texts includes the name and picture of the tech as well as a short bio. It's like a little meet & greet, if you will. Action Air is local and family owned and I highly recommend for reasonable and efficient service.

Sumers is the only company we've had experience with, and I can't imagine using anyone else! We've had Nick both times we've had issues (a failed sump pump and failed back up battery), and he has  be been beyond helpful! He takes the time to thoroughly answer our many questions, and explains things in layman's terms so we can fully understand the process. Nick even gave us a heads up on future issues we may experience with our water heater and gave us a written estimate so that we can start planning ahead. We joined the Sumer's monthly plan which has saved us a lot of money on service visits and the service work itself? So I highly would recommend considering that option. Overall, Sumers has been extremely helpful and in line with other estimates we've received from other companies.

I've had 2 experiences with PB in the past 14 months, here they are:

Feb 2022, the expansion tank on my boiler was leaking. Peterman's came out same day and confirmed it faulty, also noticed that my relief valve was rated for the wrong PSI (probably would led to the leak) and even said he could replace the embedded thermometer. Next day he came with the parts and knocked it all out, reasonable price. I was happy.

Apr 2023, pilot light on water heater wasn't staying lit. I checked it all including electrical readings and knew it was the gas control valve. PB came out same day again, awesome. $85 later he confirmed it was the control valve (duh). Here is when I lost faith in PB... instead of focusing on the repair, he tried to sell me a new unit that he had on the truck for $2300+... Said he could replace the valve but would have to call around, not sure if they have one anywhere, might not be done before the weekend and was quoted $900 for that, oh and he couldn't guarantee the work, said if it leaks again and it probably will that I'd be just throwing money away (scare tactic). Nice guy, but told him I'd think about it. Went inside, quickly found the part online (common part) and had it overnighted for $150 total and put it in myself in about 25 min (6 screws, 4 fittings, 3 electrical connections, some PTFE tape and a drop of grease). I really didn't have the time for this, honestly I did it out of spite.

This is not on the technician at all, he seemed very knowledgeable and was very friendly. This is about PB's unnecessary structured tactics and shameful sales programming injected into their routine services. I'm sure the quality of work is fine, but integrity and ethics should come first and those appear to be last priority to Peterman Brothers in this last case.

Bummed because after my Feb 2022 experience I thought I found a respectable service company I could finally rely on and recommend to people.... back to the drawing board I guess.