Best Businesses in Indianapolis, IN

We had to have our water lines replaced.  The guys did a great job.  Our estimate from Absolute Comfort was a fraction of a competitor's estimate.  They also moved the lines for our washer, cleaned out our crawl space, and installed a water softener.  We have more work that needs to be done, and we will be using Absolute Comfort again!

Flowpro crew was great. Quick responses to my inquiry and follow up questions on Yelp. Competitive pricing. Randy removed my old, broken water heater and installed a new one that was up in running very quickly.

Definitely recommend.

I called Friday about a leak in a bathroom sink. He told me they were very busy, but could get to me on Monday. He called Monday and asked if he could come out and I agreed. Within a few moments they were at my house. Both gentlemen wore face coverings, which I appreciated. They checked on the sink but did not find a leak. However, they did find the sink was not up to code, lacking a shut off valve. They put one under both bathroom sinks. They cleaned up after themselves, were very polite and very professional. They are in the neighborhood, so I will use them again!

A father daughter team completed work on my house. Replaced the main valve at the street, my main shut off valve inside the house and a hose bip. They also prepped me for future soft water installation. Both were patient. They spent almost an entire day at the house. Total cost was around 2k. They used quality parts and were honest about what was going on.  I know dropping that kind of money on plumbing sucks but I felt like they earned it.

Purchased a Groupon for furnace tune-up/inspection.  Actually, I clicked on the air-conditioner tune-up by mistake, but the customer service operator said it would be no problem to do the furnace tune-up instead.  (first thumbs up)  The tech called ahead to let us know he was on the way, arrived at the estimated time, performed the inspection, and even helped out with advice on installing a programable thermostat. (second thumbs up)  He outlined the service plan, but did not pressure us into buying anything. (third thumbs up)  Great experience!

We had Just Drains out 9/17/21 for a clogged drain backing up in toilet and bathtub. Gentleman couldn't fixtures problem so they said they sent the supervisor out and it was fine. Called back 10/6/21 to let them know that it wasn't working again and the property is a rental and is vacant and has been vacant since they were out in 9/17/21, and they said they would call me this morning 10/7/21 and they didn't and I called the office and the lady in there was so rude and stand offish and kept hanging up on me because I couldn't tell her what they did because I was driving and didn't have the invoice in front of me however I gave her the date, name and address and asked if she could look it up and she told me I was rude?!!!! She was the rudest person in customer service I have ever dealt with in my 55 years. She has no business dealing with customers period. I am requesting a full refund and its a shame we have several rental properties have used them over the years, and I will NEVER use them again. They don't want to honor the 30 day Guarantee as it states on their website or don't know how to fix it, and thats fine, them just return our money and I am calling another company.

These folks are honest, fairly priced, and get the job done right -- and fast! I was quoted several thousand dollars by one of the big-name, corporate plumbing companies. I sought a second opinion and somehow ended up here. Curt and Jerry got me fixed up for a fraction of the price. Everyone at the company from Denise on the phone to the fellows who came out to do the job were extremely helpful and honest.

I have nothing personal against Summers technicians,   each one that has been to my house has been friendly and courteous ....   I keep a maintenance agreement with summers for both heating and plumbing....  I added a new sump pump for almost $1000.OO with a 5 year warranty  in Sept 2018.....
Then this March 2019 right after my home plumbing is given the once over and a clean bill of health,  My Basement Floods (2) TWICE  in a  24 hour period,  i am told maybe i have a clogged line,  but that was cut after the first dump of water into my basement from the sump...  they replace the pump and have it tested,  report comes back No Issues with pump....   So Far I Have Put $ 4500.00  out of pocket (credit card) cause who has that kind of cash--- Not Me.....   This should have been Summers!!!
 Explain to me Why Summers is not paying for these repairs when  right after work is done on my pump and discharge line  I have two failures in less than 24 hours,,,,  your company is insured for this ,,,,   why am i being punished...  my once beautifully finished basement is torn apart,   i have been quoted 10-14 thousand (minus what i already paid out of pocket)  to get it back to normal....

Do The Right Thing ,,,  Things were adjusted and moved around on the 18th in that pit,  then i have  2 FAILURES....      I AM BROKE,  AND YOU SIT BACK LIKE IT IS NOT YOUR FAULT..............

Plumber showed up to unclog line at 10:15. Later than they were suppose to be here. Equipment didn't work. I was told he'd be back after rebuild equipment. I called in and  explained I took off work to be available and wanted next available person. So I didn't have to wait for rebuild. Was assured I would get next guy available. No one showed until nearly 4pm. Low and behold it was same guy that had to repair his equipment. Basically they lied to me. I will not be using their service anymore

I had Heffner Plumbing come out to install two no charge warranty parts on my water heater. They were at my house for 1 1/2 hours and I was charged $425 dollars. I was charged $170 dollars for him to fill out a form for the warranty parts.  I think this was excessive.

Do not call this plumber!  I was forced to call him through my warranty service, but now realize that I would prefer not to even have the warranty plan if they ask me to use companies like Ameri-Plumb.

The owner of this company is Jon and he should strongly consider a career change immediately.

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