Best Businesses in Indianapolis, IN

We had to have our water lines replaced.  The guys did a great job.  Our estimate from Absolute Comfort was a fraction of a competitor's estimate.  They also moved the lines for our washer, cleaned out our crawl space, and installed a water softener.  We have more work that needs to be done, and we will be using Absolute Comfort again!

Great service & price. Had an old water softener replaced & a tankless water heater installed. The owner personally called me & made the quote, visited the job in progress, and visited after to make sure I was completely satisfied with the products and the work. The crew was polite, knowledgeable, & professional. My water system is much improved! Highly recommended.

I called Friday about a leak in a bathroom sink. He told me they were very busy, but could get to me on Monday. He called Monday and asked if he could come out and I agreed. Within a few moments they were at my house. Both gentlemen wore face coverings, which I appreciated. They checked on the sink but did not find a leak. However, they did find the sink was not up to code, lacking a shut off valve. They put one under both bathroom sinks. They cleaned up after themselves, were very polite and very professional. They are in the neighborhood, so I will use them again!

This is the cleanest plumbing company I have ever used. They came the same day to repair my toilet and water jetted out a clogged sink drain. Great price great customer service and all around great company to work with. I will never call anyone else.

Service Plus was very professional, prompt and courteous in replacing a new HVAC system in my rental property.  They were able to answer all the questions with my tenant and she was very happy with the service provided.  They were quick to call me directly (I live in another state) to let me know their findings and possible solutions.  For the HVAC, there was no solution other than replacing it.  The plumbing was done by Jeremiah and he sent me pictures of his findings and concerns in the house.  I was very pleased with how quickly they were able to respond to the broken system (installed the next day).  I would highly recommend them and will use them in the future.

Great experience! Good, honest, fair service. I can't say enough good things about this plumbing company. They came on time and did an excellent job cleaning the drain.

They came out to unclog a main drain, but were unsuccessful.  Said they needed to use their bigger machine but couldn't do it that day.  We rescheduled.  When they didn't show during estimated window of time, I contacted them.  Denise said I was next.  An hour later I called again, Denise said they weren't going to make it but could come out next week.  Instead I found someone who worked on the weekends.  But they only had a 100' ft cable and were also unsuccessful.  So I called Curt & Jerry back and scheduled a new appointment, and told Denise the only time I wasn't available was between 2:15 and 3:15.  That's around the time serviceman contacted me that he was headed over.  When I said I wasn't available, he asked if my tenant was.  I told him I'd check and call him right back.   I reached my tenant immediately and it turns out he was available.  But when I called back, service person was already headed to another job and would not reconsider, but said I'd be next.  I checked in around 3:30 and Denise said I was next.  When I asked if she could check to make sure they were going to make it that day, she said she couldn't bother them.  I called back at 4:30 and Denise had already left for the day and no one ever showed or called.  Lousy customer service.  Too bad because I'd used Curt and Jerry's in the past and they had done good work.  But communication and follow through matter, especially when you're dealing with sewer water backing up in the basement.

I didn't have a good experience with Summers recently. It was towards end of Feb when my eight year old furnace stop working the way it should. I ended up buying a new furnace from Summers which they charged me more than double the price I found on internet. This was an emergency and I had to take a quick decision being a weekend no heat and chilling cold (arctic blast) so I decided to buy this over priced furnace from them. On top of this the technicians who came to install didn't provide quality service. One of the technicians was in bad mood (upset over something) and was handling the installation very roughly. That rough handling even caused some dents in the sheet-metal. There shoes had mud/dirty and they didn't wear the shoe covers which made the wooden floor and basement stairs all stained. They were smoking in the driveway and left the cigarette butts on the driveway. No one from customer service even called after the installation to get a feedback about customer satisfaction and there was no survey sent to date.
After this experience I am not going to go with them again or recommend to anyone. There are many other good providers available in the market whom I came to know later.

I really have nothing critical to say about the actual Plumber that did our work. He was professional and a nice guy.  The part I have a problem with is he was here for about 1 1/2 hours and they charged me 675 dollars.  After speaking with the Mgr. and letting him know that I felt over charged he justified the charge by claiming expensive truck inventory.  Three weeks later I had 5 hours of work done by another Plumbing company. They plumbed my new kitchen sink, plumbed my new bathroom sink and installed two toilets.  I got charged 475 dollars.  Apparently other outfits have learned to supply good service for a lot less.  I will not use Metzlers Mr. Plumber again, not because they do sub par work but because they are too proud of their prices.  Time to get back to reality Metzler's.

I had Heffner Plumbing come out to install two no charge warranty parts on my water heater. They were at my house for 1 1/2 hours and I was charged $425 dollars. I was charged $170 dollars for him to fill out a form for the warranty parts.  I think this was excessive.

Do not call this plumber!  I was forced to call him through my warranty service, but now realize that I would prefer not to even have the warranty plan if they ask me to use companies like Ameri-Plumb.

The owner of this company is Jon and he should strongly consider a career change immediately.

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