Best Businesses in Indianapolis, IN

Absolute Comfort was recommended to my husband and I by a co-worker. In May 2017 we awoke to our AC no longer blowing out cold air. We called Absolute Comfort and within a  day Jaramy inspected our HVAC system and we knew what was wrong and three different ways to fix/replace it at various price points. Ultimately, because our AC was 20+years old we decided to replace it and with their help were able to determine what system would be the best value for our home,upfront pricepoint, and overall lifecycle costs.  They also gave us options we were curious about with pricing for upgrading our thermostat and replacing our equally old heater. They had a great financing program but offered a cash discount, so we ended up doing the later to replace our AC. Once we determined which model we wanted it was installed efficiently within a day; they greatly respected our property and everything was clean and orderly when they left. Several months later our new system is running perfectly and everything their team came in contact with is still running as smoothly  as when they left several months ago. They provided excellent customer service and answered all questions we had pleasantly and knowledgeably. We plan to work with them in the future on any concerns we have with our home.

Great service & price. Had an old water softener replaced & a tankless water heater installed. The owner personally called me & made the quote, visited the job in progress, and visited after to make sure I was completely satisfied with the products and the work. The crew was polite, knowledgeable, & professional. My water system is much improved! Highly recommended.

I called Friday about a leak in a bathroom sink. He told me they were very busy, but could get to me on Monday. He called Monday and asked if he could come out and I agreed. Within a few moments they were at my house. Both gentlemen wore face coverings, which I appreciated. They checked on the sink but did not find a leak. However, they did find the sink was not up to code, lacking a shut off valve. They put one under both bathroom sinks. They cleaned up after themselves, were very polite and very professional. They are in the neighborhood, so I will use them again!

A father daughter team completed work on my house. Replaced the main valve at the street, my main shut off valve inside the house and a hose bip. They also prepped me for future soft water installation. Both were patient. They spent almost an entire day at the house. Total cost was around 2k. They used quality parts and were honest about what was going on.  I know dropping that kind of money on plumbing sucks but I felt like they earned it.

I needed someone to inspect a gas leak, which I assumed was coming from the furnace, so I called Service Plus. They offered same day service, for no extra cost, and accommodated my schedule by arriving end of day. Matt the technician was Awesome- used his Gas detector-wand and completed a thorough inspection. He discovered the leak was actually coming from my water heater and not the furnace. From call to completion Service Plus was Professional, friendly and accomplished exactly what I asked for. Great company, Fantastic Experience!

Hired to free a drain.  Two guys came out...both nice and professional.  However, they were unable to unclog the drain....after paying nearly $200!  I spoke with the company owner who refused even a partial refund!!!!   I had used them successfully 3x before......Will not use again!!!!

I had a drain backing up in the basement on a day when a snow storm and the city shut down. I called someone I'd used before but he couldn't get anyone here for several days. He recommended Curt & Jerry. They were here in about 2 hours and quickly figured out that the problem was the kitchen sink even though the sink was running normally. The charge was reasonable. I couldn't be happier.

Kyle was very helpful and obviously knows what he's doing.  A+ for customer service! It helps so much to have friendly and knowledgeable people to help you when you need it. I highly recommend Summers to anyone with plumbing/heating/cooling issues. They will treat you right!

We have been a customer for a long time. No more.
We had some outside drainage work that needed to be done sometime in the next couple of months. We specifically said it could wait until the weather was warmer. We were told they could get to it within a week since they were slow. It rained that weekend so we were asked to delay it for a day or so -sure no big deal. But then another call saying another crew was found and they would be out as scheduled.

Unknown to us, it was called in as an emergency to the line-marking folks (pretty sure you get fined for calling in an emergency that isn't but I digress) and then our job was given to folks that don't actually work for Mr Plumber! And they were told it was an emergency so they stayed until 9:30 p.m. - long after they could see what they were doing, long after they took down some branches from a tree, long after they cut our internet line, long after their machinery broke down in our neighbors yard. The next morning we discovered tools left on our destroyed landscaping, an unhappy neighbor (rightfully so), and a mechanic fixing a ditch digger to get it loaded out.

After sending photos and calling, we saw two people look at our yard - neither knocked on the door - and only catching one in their truck did they agree that maybe they wanted their sub contractors tools back.

And then the requests for payment came. Three email requests, two phone calls, and a mail request noting that payment was due. I responded every time asking when the landscaping work was to be done. Finally after hiring my neighbors landscaper to fix the mess I was told that someone would be out. I asked them to cancel their crew and paid their bill. It is best if we just sever the relationship.

My advice, look for a local plumber you can trust - not a firm that doesn't tell you they really won't be doing the work and won't come to the door to try to fix the mess their hired subcontractors make.

I had Heffner Plumbing come out to install two no charge warranty parts on my water heater. They were at my house for 1 1/2 hours and I was charged $425 dollars. I was charged $170 dollars for him to fill out a form for the warranty parts.  I think this was excessive.

Do not call this plumber!  I was forced to call him through my warranty service, but now realize that I would prefer not to even have the warranty plan if they ask me to use companies like Ameri-Plumb.

The owner of this company is Jon and he should strongly consider a career change immediately.

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