Best Businesses in Indianapolis, IN

Absolute Comfort was recommended to my husband and I by a co-worker. In May 2017 we awoke to our AC no longer blowing out cold air. We called Absolute Comfort and within a  day Jaramy inspected our HVAC system and we knew what was wrong and three different ways to fix/replace it at various price points. Ultimately, because our AC was 20+years old we decided to replace it and with their help were able to determine what system would be the best value for our home,upfront pricepoint, and overall lifecycle costs.  They also gave us options we were curious about with pricing for upgrading our thermostat and replacing our equally old heater. They had a great financing program but offered a cash discount, so we ended up doing the later to replace our AC. Once we determined which model we wanted it was installed efficiently within a day; they greatly respected our property and everything was clean and orderly when they left. Several months later our new system is running perfectly and everything their team came in contact with is still running as smoothly  as when they left several months ago. They provided excellent customer service and answered all questions we had pleasantly and knowledgeably. We plan to work with them in the future on any concerns we have with our home.

I found out while doing a bathroom remodel that I had a sewer leak in my crawl space. First impressions mean a lot and I got a call from Pristine literally within 2 minutes of sending them an email requesting an estimate. Evert came out to take a look and recommended a total repiping of the house due to its 66 year old age. Derrick and Nathan came out the following week and earned their pay that day, as it was quite the mess down there. The estimate I received was very good, based on a family member who's a local journeyman plumber with Local 440. Could not have asked for better service from Pristine. Will definitely use them in the future for any plumbing needs.

Sam with May Plumbing did a fabulous job installing a new outside faucet for me today.  They were able to give me a very reasonable quote and even do the install the very same day!  Extremely efficient and obviously skilled and experienced. I will absolutely call them again!!

A father daughter team completed work on my house. Replaced the main valve at the street, my main shut off valve inside the house and a hose bip. They also prepped me for future soft water installation. Both were patient. They spent almost an entire day at the house. Total cost was around 2k. They used quality parts and were honest about what was going on.  I know dropping that kind of money on plumbing sucks but I felt like they earned it.

Service Plus Review

Save your money and DO NOT call Service Plus. They will sell you a new heating/cooling system that they can not install or service properly.
Our experience spanned four months of service calls (each with a different service technician) on a brand new furnace that Service Plus installed. None of the service technicians could get the new system to function normally with the new Ecco thermostat they also installed. We had three months with an electric bill over $400 a month. We finally called LCS Heating who identified incorrect wiring of the new unit installed by Service Plus and made the adjustment.

We had Just Drains out 9/17/21 for a clogged drain backing up in toilet and bathtub. Gentleman couldn't fixtures problem so they said they sent the supervisor out and it was fine. Called back 10/6/21 to let them know that it wasn't working again and the property is a rental and is vacant and has been vacant since they were out in 9/17/21, and they said they would call me this morning 10/7/21 and they didn't and I called the office and the lady in there was so rude and stand offish and kept hanging up on me because I couldn't tell her what they did because I was driving and didn't have the invoice in front of me however I gave her the date, name and address and asked if she could look it up and she told me I was rude?!!!! She was the rudest person in customer service I have ever dealt with in my 55 years. She has no business dealing with customers period. I am requesting a full refund and its a shame we have several rental properties have used them over the years, and I will NEVER use them again. They don't want to honor the 30 day Guarantee as it states on their website or don't know how to fix it, and thats fine, them just return our money and I am calling another company.

These folks are honest, fairly priced, and get the job done right -- and fast! I was quoted several thousand dollars by one of the big-name, corporate plumbing companies. I sought a second opinion and somehow ended up here. Curt and Jerry got me fixed up for a fraction of the price. Everyone at the company from Denise on the phone to the fellows who came out to do the job were extremely helpful and honest.

This company is like a bait n switch in cost. I had a coupon for a furnace tuneup.  the technician said i could upgrade to the annual service agreement for additional money that would include AC and water heater flush.  when they came at a later date for the water heater flush it was an additional $88.00.  Going back to  my old company of williams comfort aire

Mr Plumber was quick to respond for requests for fixing outdoor spigot which was leaking, showed up on time and has a nice method to text picture of the service provider a few minutes before arriving.  After a $95 diagnostic charge and the technician stopping the leak by tightening down with so much force, the leak stopped.  I was quoted $705 to replace the spigot.  WOW, they were serious.  I declined thinking the spigot was closed off permanently and we would resort to having it inoperable as the technician told me would be the case.  The spigot was leaking again the next day!  Doing a DIY YouTube search for all the potential causes and fixes , I bought a $54 8 spigot at Menards and pipe fitting glue, got lucky getting the right spigot with male fitting, and replace it myself in about 15 minutes.  If you like all the fancy advertising and nice touch for communication with customers, spend the money.  Next time I'll trust my instincts to search out the DIY before the call to the plumbers advertising on the bill boards.

I had Heffner Plumbing come out to install two no charge warranty parts on my water heater. They were at my house for 1 1/2 hours and I was charged $425 dollars. I was charged $170 dollars for him to fill out a form for the warranty parts.  I think this was excessive.

Do not call this plumber!  I was forced to call him through my warranty service, but now realize that I would prefer not to even have the warranty plan if they ask me to use companies like Ameri-Plumb.

The owner of this company is Jon and he should strongly consider a career change immediately.

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