Best Businesses in Indianapolis, IN

We live in Monticello, Indiana and had our AC unit replaced last week. Jarmy Johnson was a complete professional replacing our AC unit! Absolute Comfort was one of four contractors we received quotes from. Jarmy came out to do our estimate. He was extremely knowledgeable, honest and friendly. During the replacement, Jarmy and Jason were wonderful! Even when they encountered unforeseen issues during the installation, they were able to troubleshoot and quickly solved the problem and still came in at their original quoted price.

Ok its rare to run into a business as customer centric as Pristine. My plumbing sewage line connection outside my house had broke and I am selling the property so I needed to get a repair estimate. I contacted at least 7 or so businesses that do this work and Pristine was first to respond quickly which would be a plus if I had been still living at the house as a house without a sewage conneciton would be a real emergency. Others didnt respond or were literally a week later. Provided a thourough estimate and evaluation of the line and potential solution that was in line with the only other similar quote I received. I would have and probably should have used them for the repair and ran into a huge potential issue with the company I selected. I called Pristine back to see if they could help and got an immediate response ironically going late into the night and running out of time my vendor is going to fix my issue, but based on my interactions and the great service I would definitely recommend Pristine and will definitely be calling them for any future needs I have.

I called Friday about a leak in a bathroom sink. He told me they were very busy, but could get to me on Monday. He called Monday and asked if he could come out and I agreed. Within a few moments they were at my house. Both gentlemen wore face coverings, which I appreciated. They checked on the sink but did not find a leak. However, they did find the sink was not up to code, lacking a shut off valve. They put one under both bathroom sinks. They cleaned up after themselves, were very polite and very professional. They are in the neighborhood, so I will use them again!

This is the cleanest plumbing company I have ever used. They came the same day to repair my toilet and water jetted out a clogged sink drain. Great price great customer service and all around great company to work with. I will never call anyone else.

I wish I had a better experience with Service Plus to review, however, it's rather unfortunate and am still left confused. For a sink repair and pipe replacement, I was quoted over $2600 but not given an actual, hard dollar amount at any point when inquiring multiple times how we arrived at $2600. I also gathered additional estimates, and others were nowhere near the $2600. When pressing further with Service Plus, I was given percentages as to how the costs were broken down but never received a quote that was itemized, even knowing this is a quote and not necessarily the bottom line to pay until work is finished. I was told that the manager I needed to speak with was in morning meetings and would contact me, however as of late this afternoon I still have not received a call. That said, I'm opting to go with another plumber, and would absolutely not recommend Service Plus and shady business practices.

Edit 4/26 for follow-up: I have attempted to contact the office twice before the business owner commented, to no avail or return call. I have since had another plumber come to the house TO FIX their miss. The drains only needed cleaning, and that was never suggested first. $450 later, instead of over $2600+, I had to repair what they hacked off first before I even authorized the work to be done. Unfortunately, no one has since contacted still, two days later after trying twice.

Great experience! Good, honest, fair service. I can't say enough good things about this plumbing company. They came on time and did an excellent job cleaning the drain.

I had a drain backing up in the basement on a day when a snow storm and the city shut down. I called someone I'd used before but he couldn't get anyone here for several days. He recommended Curt & Jerry. They were here in about 2 hours and quickly figured out that the problem was the kitchen sink even though the sink was running normally. The charge was reasonable. I couldn't be happier.

I purchased a maintenance contract for a reasonable price which includes a plumbing inspection.  The plumber, Andrew Nathan, checked stops, drains, and faucets in all rooms.  Also toilets, water heater, water softener and sump pump.  Water heater was drained and safety of these utilities were checked resulting in a finding.  Nathan was an outstanding provider, but also note that my first contract inspection was only a drain of the water heater.  I'm glad I gave Summers another try on their contract!  Five stars for Nathan!

I am severely disappointed with Mr Plumber. The price to replace my tub faucet was close to $1000! The work was easily accessable through a door on the back side of the tub.  There was no soldering needed, just a simple disconnect with a pipe wrench and hook up the new one. Talk about sticker shock! Using the book price for a 2-3 hr repair is outrageous.

I am a landlord and own multiple properties besides my own homes in the Indianapolis area. I cannot afford their Rolls Royce rates. I was looking for a plumber when i found these guys. Looks like I'm looking again.

UPDATE: A month after this repair my tenant called to say the tub had a severe leak. I went to look and it seemed like it was coming from the drain. Since I had a bad eperience w/Mr Plumber I decided to call a different plumbing company. One that I had used in the past.

The new guy said whoever installed the faucet didn't use the gaskets and everytime it was turned on the water squirted onto the back of the tub, ran down and looked like it was coming from the drain. CRAPPOLA! He said he could fix it but that I should call the guy who screwed it up  and make him come out again. Well, at this point I decided Mr Plumber wasn't going to get anywhere near my stuff so I had him him go ahead and fix it while he was there, I'd have to pay a service call anyway.  Now that new faucet has cost me OVER a GRAND. NEVER AGAIN!

I had Heffner Plumbing come out to install two no charge warranty parts on my water heater. They were at my house for 1 1/2 hours and I was charged $425 dollars. I was charged $170 dollars for him to fill out a form for the warranty parts.  I think this was excessive.

Do not call this plumber!  I was forced to call him through my warranty service, but now realize that I would prefer not to even have the warranty plan if they ask me to use companies like Ameri-Plumb.

The owner of this company is Jon and he should strongly consider a career change immediately.

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