Best Businesses in Indianapolis, IN

We live in Monticello, Indiana and had our AC unit replaced last week. Jarmy Johnson was a complete professional replacing our AC unit! Absolute Comfort was one of four contractors we received quotes from. Jarmy came out to do our estimate. He was extremely knowledgeable, honest and friendly. During the replacement, Jarmy and Jason were wonderful! Even when they encountered unforeseen issues during the installation, they were able to troubleshoot and quickly solved the problem and still came in at their original quoted price.

I found out while doing a bathroom remodel that I had a sewer leak in my crawl space. First impressions mean a lot and I got a call from Pristine literally within 2 minutes of sending them an email requesting an estimate. Evert came out to take a look and recommended a total repiping of the house due to its 66 year old age. Derrick and Nathan came out the following week and earned their pay that day, as it was quite the mess down there. The estimate I received was very good, based on a family member who's a local journeyman plumber with Local 440. Could not have asked for better service from Pristine. Will definitely use them in the future for any plumbing needs.

Sam with May Plumbing did a fabulous job installing a new outside faucet for me today.  They were able to give me a very reasonable quote and even do the install the very same day!  Extremely efficient and obviously skilled and experienced. I will absolutely call them again!!

A father daughter team completed work on my house. Replaced the main valve at the street, my main shut off valve inside the house and a hose bip. They also prepped me for future soft water installation. Both were patient. They spent almost an entire day at the house. Total cost was around 2k. They used quality parts and were honest about what was going on.  I know dropping that kind of money on plumbing sucks but I felt like they earned it.

This company was ok. I give them three stars because we didn't have to pay anything.  We had water backing up into our basement due to a main line clog. The technician came out and did a much better job than the first company we hired the day before (Plumbing Paramedics). But because they couldn't get the main line cleared, they sent the camera guy the next morning and since there was water in the line the camara wouldn't work... luckily they had an unclog your line or it's free guarantee so I didn't have to pay anything. He said he could only get out 40 feet and suggested we spend $3,500 to dig a hole into the ground to see what the problem was.

Luckily I then remembered and I reached out to Plecker Plumbing, a company I love, and he referred me to Lew's Plumbing of Noblesville. Lews came out in about 2 to 3 hours and waterjeted my main line and fixed my problem in 1.5 hrs and offered some great advice for $400. I wish I would have called Lews first.

I believe the lesson in the main line drain issue, is that if it's we will unclear your line or it's free then they're probably going to try to upsell you and do a lot more work so that they can actually make money.

Hired to free a drain.  Two guys came out...both nice and professional.  However, they were unable to unclog the drain....after paying nearly $200!  I spoke with the company owner who refused even a partial refund!!!!   I had used them successfully 3x before......Will not use again!!!!

We had them come to open up our clogged drains. Boy! Did they open the drains!!! It is now running though our downstairs ceilings. The company will not take credit. Said it was our fault because we have old pipes. They advertise licensed plumbers but both gentlemen where not licensed, they told us that, after they were finished. After contacting the company, the lady was very rude and won't give their license number or bond information.
Dont use them..

6/19/2019  I would not give them even 1 star if I could
I had summer heating and cooling /plumbers put in a new furnace and central air and change the bathtub, they were supposed to move return air duct ,they did not. they were supposed to clean ducts in the floor, they did not. even tho. I paid to have it done. keep reading it get worse. they said they would change the bathtub and shower liner. but we would need to take the window out because the new liner could not be cut around it ..so we took out the window before they started. they also said that because of the  tub and liner was made that they would need to cut out the dry wall around and behind the tub and liner. and that all we would need to do afterwards was replace a narrow strip of dry wall around the edge of the tub and liner. when they were finish the tub is now 2 inches from the wall studs. there is no way to cover up that wide of a gap from the wall. the shower head is not mounted to the wall either .it now moves back and forth in the wall. I notice the fault was so tight against the wall it was all I could do to turn it on. so I went in the closet and looked at how it was put in. when they tore out the old fault they also tore out the 2x4 that it was mounted to. when they put the new fault in they put a 2x4 in side the closet moving where it was mounted out all most 4 inches making the new faults to short to reach correctly into the tub ..to make matters worse went I called to have them fix these problems ,they came out and looked at the mess and said to my face that it was all done correct. I will never use them again and if I could afford it I would sue

I had used their sister company Williams Comfort Air before so when I needed help with my water heater I call Metzler's Mr. Plumber.  I had water leaking out the bottom of my tank and they made it clear it could break worse any minute possibly and it needed to be replaced.  So, obviously it could last longer... but the pressure to make a quick decision is there.  So we went with a Tankless water heater.

A week later I had a different plumbing company over because I wanted to put in a water powered backup sump system.  That plumber commented on the new tankless and said it's a great unit and he installs it himself.  He asked if I would tell him what i paid... so i did.  Doing his best not to laugh... he said wow, that's $1,200 more then what I charge.  Obviously I didn't feel very good at that moment.

So most reputable companies stand behind their prices and if something is off they match or do something to compensate.  So I called them up and all I got was avoidance and cold responses.  The plumber even called me that installed it and after telling him he openly admitted that Mr. Plumber is a lot more expensive then most plumbing companies.  Claimed it was because the training their technicians are required.  Well... that so called training I didn't see cause a week later i had water leaking out the water pipe leading into my new tankless.

A hundred or two dollar difference I could swallow... but $1,200 is A LOT.  Then for them to admit after they are a lot more expensive.  It really felt like they take advantage of a situation where you put in a position and make you feel like you have to make a quick decision and can't price out or get other quotes.  You trust they are being fair pricing and they are not.  I contact a third plumbing company and their estimate in the same range as the other that was $1,200 cheaper.  So it wasn't just one random company.

After all that... Mr. Plumber refused to do anything and said the job is done and sorry.  Obviously showing they don't care at all about how customer feels.  Now I feel very used.  Plus to mention the work they did on the past for a furnace with Williams Comfort Air.

So do yourself a favor and DON'T USE THEM and save A LOT of money!

I had Heffner Plumbing come out to install two no charge warranty parts on my water heater. They were at my house for 1 1/2 hours and I was charged $425 dollars. I was charged $170 dollars for him to fill out a form for the warranty parts.  I think this was excessive.

Do not call this plumber!  I was forced to call him through my warranty service, but now realize that I would prefer not to even have the warranty plan if they ask me to use companies like Ameri-Plumb.

The owner of this company is Jon and he should strongly consider a career change immediately.

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