Best Businesses in Illinois

I had been calling a number of plumbers for an emergency repair, and Apex was the only one that even picked up the phone - even at places that advertised 24-hour service. I had a leak from a first-floor unit into the basement. Aidan came out in about 30 minutes and was able to find the problem in a galvanized, 90-year-old riser and replace it in about four hours. Because I had been calling plumbers since the night before, I was truly impressed with the service. Low key, nice, professional, everything you want in a plumber.

My kitchen sink was backed up and I tried to use an industrial plunger for an hour, used a plumbing snake for another hour, then tried dumping all sort of chemicals down the drain without any luck.  I reached out to Vanguard Plumbing and Sewer who gave me a flat quote of $250 to unclog the drain but was there for about 3 hours.  Yes it is a little pricey, but they came out the same day, was able to clear out the clog and my kitchen sink worked great.  I forgot the name of the plumber but was happy with the service.  He didn't give me any guilt for trying everything I could before calling him.

Victor came out for an evening emergency situation & went above & beyond to solve the clog issue. He advised that the issue likely should not be my sole responsibility in my condo building as it was 50 feet away from my place. He offered to speak to my landlord/building manager for me & then provided further detail on a 2nd revised invoice nearly immediately. I will likely be reimbursed and I'm thrilled, I wouldn't have known it wasn't my problem if he hadn't told me.

The Fixer sent Jeff to look at and assess replacement of an access door in my condo.Once there, I asked him to assemble a box spring and hang my TV . I was out of town when the work was performed. Jeff came as promised and contacted me. He was a clear communicator, accessed the price and completed the job. He texted the finish photos.
They have a user friendly web sight where you can see the details of your job and pay your Bill. They charge 119. Per hour. If you have them out only to assess the job, it is 119. If you use them , the money goes towards completion of the job.
I would definitely use them again, prompt, friendly and professional.

Erick from DW was so great. He came the day I called (that same afternoon), and was super communicative / explained exactly what our issue was, the cost, several options on how to approach solving it, etc.

On top of that, our water shut off was buried under a foot of snow, and he worked with his associate for a full hour outside trying to find it. I very much appreciated the extra time he took in trying to solve the problem.

I would definitely recommend!!

I had a fantastic experience.  They responded quickly to my voicemail, were at my house a couple hours later, and were as friendly as could be.  But more importantly, they were incredibly knowledgeable and professional.  The process was seamless and I am thrilled with the results.  I highly recommend!

I'd give no stars if I could!  Came out over a week ago & charged $89, to say I don't know, let me call my boss, I sent him a picture, I never saw this before. It was a Saturday not sure what kind ofplumber would say that!!  I'll get back to you on Monday I'll make myself a note.  Never heard from him it's been well over a week!  Beware

Well Mr Szabo, any concerning owner,  would've come out to access the situation, instead of sending 2 unprepared guys, and would've refunded the $89

Plumbing Pros was great! They solved my water spigot leak and only had to cut open a small portion of the basement ceiling to get at it. They were on time and worked fast. After difficult dealings with a different plumbing company last November/December, I was really grateful for honest, professional plumbing help!

These guys went above and beyond. I bought a new unit in my building and there were a few items I'd planned (fixture changes, sconces, outlet tests) and a few I didn't (2 broken breakers, and a few other complications). Jose was professional, polite, and very helpful. I knew just enough electrical to get part way on some of the projects then got stuck. He made above and beyond trips for parts on short notice and was very easy to work with, both him and his assistance for the heavy lifting. I wouldn't hesitate to hire them again, and in case you need them to be insured for your homeowners association, they quickly provided this as well.

Captain Rooter Emergency Plumbers responded and resolved the small gas leaks in basement promptly and efficiently. Very pleased w the attitude and professionalism of Gabe, the service tech, who drove all the way from Chicago. Nicor confirmed that the gas leaks were resolved & turned gas back on. While the total cost was expensive, at least i have peace of mind that I know there are no small gas leaks which probably existed for who knows how long? Hopefully this equates into savings on my gas bill!

We converted our 2 water heaters into a tankless water heater. We got 2 estimates and went with the slightly lower one. Arco came and did the work in less than a full day's shift. A few days later we noticed a lot of condensation in our 1 basement wall and called them stating there's something going on..
it also happened to be an extremely cold December night. They came out the next day to check out what was going on. Found out the problem was something completely unrelated with our furnace causing the problem. Long story short, they showed us the problem, did a quick temporary fix and told us who to contact for a long term solution. They honestly could have told us, not our problem, because it was something the previous owner messed up that we hadn't noticed yet since buying 2 years ago. Such excellent service and decent folk. Highly recommend

Had a problematic front door that wouldn't close properly.  Tim picked up the phone right away - and just happened to be in the neighborhood.  Stopped by and fixed the problem in about 15 minutes.  Rates were very reasonable and I would definitely recommend him as he will now be our one stop shop going forward when needing a friendly neighborhood handyman!  Thanks again!

I had a clogged underground downspout drain in La Grange area.  Just noticed it during installation of new gutters, replacing probably 40 year old gutters.  Rooter showed up within an hour for a free estimate.  He got hands on and showed me how extremely jam packed it was with dirt and roots.  It had probably been that way for years and years.

He offered a few solutions and was honest about the probability of it being a total loss anyway after trying those solutions, needing to dig up and replace the pipe.  In the end, I think I'm going to avoid it altogether and go with a normal above ground downspout solution.  

Rooter has fast, reliable, honest service.  I'm going to call them again the next time I need a plumber.

Where quick, and found issues didn't know we had, the gentleman were knowledgeable and professional. Resolved issues quickly and cleanly. Would recommend!!

Called to set up a time for plumber to come out- he said he would be at my place the next day between 9am-11am... Time goes by- it's 11:30am.. I text... no response!!! I called.. no answer!! I left a VM.. never got a call back!! Horrible responsiveness and customer Service!! Not sure how they have so many good reviews!  Maybe this was an off day but damn!!!
Very disappointed.

Goode Plumbing took care of an issue with my shower so quickly. I've been trying to get someone there for the past 6 months and finally was referred to them, thank goodness! They set up the appointment with my tenants and informed me of everything before, to get approval and payment, and then contacted me right away when they were finished.

We were referred to Walter from another plumber who was unable to pick up our job, and I'm glad we were. The basement in our condo building was flooding, and Walter and his crew were quick to respond and were more than thorough in determining the cause. Our line was holding water, and no amount of rodding or jetting was clearing it. He knew there was either some sludge blockage or dip in the line, and he suspected the latter. He also looked at the fire hydrant in front of our building and determined when it had been installed - turns out the hydrant was installed around the time that flooding became an issue in our basement. That told Walter that the city likely had messed up our sewer line somehow when they installed the hydrant, and if he could prove it to the city, the city would fix it for free. Thanks to Walter's experience with the City of Chicago, 311, and the Private Drain Program, he knew the steps we had to go through to get the city involved, and he knew of another plumber with special equipment powerful enough to clear the line - all of which would need to be present at the same time at our building to look at the line. Walter orchestrated this himself.

Long story short, the city came out, the line was cleared, the city inspector saw the dip was the city's fault, and they are now scheduled to come out and fix our sewer line. And after paying Walter for several trips out to rod and jet the line that was still holding water at that point, Walter gave us that final jetting with the special equipment that cleared the line for free.

Highly recommended, trustworthy, and hard-working. Call this man.

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