Best Businesses in Illinois

I had been calling a number of plumbers for an emergency repair, and Apex was the only one that even picked up the phone - even at places that advertised 24-hour service. I had a leak from a first-floor unit into the basement. Aidan came out in about 30 minutes and was able to find the problem in a galvanized, 90-year-old riser and replace it in about four hours. Because I had been calling plumbers since the night before, I was truly impressed with the service. Low key, nice, professional, everything you want in a plumber.

They are friendly, quick, professional, and knowledgeable. They always clean up very well and have always fixed our plumbing problems the first time. We use Vanguard for our unit and building plumbing issues.

I sent out request for quotes to several plumbers and Victor responded right away with a reasonable range of what he'd charge.  Others wanted to charge me even to get a quote.  He came out sooner than planned when I requested a rush.  He was able to fix our kitchen drain right away and was very quick and professional.  He'll be my plumbing go-to from now on!

Everything about working with Fixer was easy and quick! I reached out on a Wednesday to see if they could help hang some floating shelves that I had installed poorly. Within a few hours I was contacted with a quote and some dates (within 48 hours) they could come complete my project. Although there was a 2-hour window for my project, Ricordo arrived promptly at 4:00 and got started right away. I'm not sure it took him even an hour to fix my shelves. These shelves are incredibly sturdy now (and they look great)! I will definitely be calling Fixer the next time I have a home project.

These guys were fantastic.  They scheduled quickly and where there the next morning.  Eric walked me through the issue and all steps of the project. The problem with fixed and our basement is DRY...  Hire with confidence.

I cannot say enough about Bert and his crew. First they showed up before the time scheduled and called just to let me know they were there. Rarely does that happen these days. Took his time to explain to me the way he goes about his business. The issue that occurred had been fixed by another plumber a few weeks ago. Bert made sure he took his time in cleaning the sewage line, ran the camera twice and even cleaned out the broken pieces that took an extra 20 minutes. Already going to use Bert for another job in the house. If you need someone that's professional, dedicated and kind do not hesitate to call Bert at All Rooter.  5 starts all the way.

They deserve a negative rating. Late, lazy and bad service. Said my ejector pump was fine and 3 weeks later it failed. Supposed to come Friday but came Saturday 1 1/2 hours late.  He didn't want to mess with it since it was in the crawl space, I'm guessing. Never again!

I HIGHLY recommend Gary and Rick! Sewer water in our basement on a Saturday morning... I called almost every plumber in the area and Gary was the first to answer who was polite and was able to come. He was not in the area at the time so he sent Rick first to assess the situation, who was off for the day, but he came by within 10 minutes. With both Gary and Rick here, and knowing that we had a bad sewer clog on a Saturday, I thought it would cost an arm and a leg but it ended up being extremely reasonable. I will never call anyone else for my plumbing needs... professional, affordable, and accommodating. Thank you Gary and Rick!!!!

Great people. Fast response and very professional and guaranteed work. I will definitely use them again!

We switched our kitchen sink and I needed to move the drain, install garbage disposal, and install new kitchen faucet.  I received a couple of quotes which were around the same price.  I talked to Andrew H. and felt like he was the best option.  He explained least case, min case and best case options and why and let me choose what worked for me.  He had an open dialogue before, during and after the project.  He was careful and thorough and extremely knowledgeable.  I will be requesting Andrew for all future plumbing work!!  Great experience!!

We converted our 2 water heaters into a tankless water heater. We got 2 estimates and went with the slightly lower one. Arco came and did the work in less than a full day's shift. A few days later we noticed a lot of condensation in our 1 basement wall and called them stating there's something going on..
it also happened to be an extremely cold December night. They came out the next day to check out what was going on. Found out the problem was something completely unrelated with our furnace causing the problem. Long story short, they showed us the problem, did a quick temporary fix and told us who to contact for a long term solution. They honestly could have told us, not our problem, because it was something the previous owner messed up that we hadn't noticed yet since buying 2 years ago. Such excellent service and decent folk. Highly recommend

Tim was wonderful! Patient and kind, yet also quick-moving and respectful of time. He's refreshingly nice and a great listener for what you're trying to accomplish. His work was topnotch itself, jumping from project to project in my home flawlessly with expertise -- (i.e. fixing closet doors, painting, helping with light fixtures) asking if I needed anything else frequently along the way! I would highly recommend him for various handyman needs.

Called Alex Sunday night after fighting with a clogged kitchen sink all day.  He returned my call promply and scheduled service first thing Monday morning.  Alex arrived promptly at 8am and got to work quickly.  He resolved our clogging problem before 9am and provided helpful tips about my home's plumbing.  Overall great experience...don't hesitate to call!

I had two loose toilets and thought I needed new wax rings for both. Brian and his partner arrived on time, assessed the repairs, and told me that both needed a simple tightening. I was so impressed with their honesty and professionalism. In light of how quick the repair was, Brian even asked if there were any other issues I wanted them to look at so that I would get more value for the money. However, their honesty and professionalism is worth every penny! They will be my go-to plumber.

Absolutely not! We called them about the toilets being backed up. Ladies room and men's room. So 4 toilets and a urinal. Told them how many toilets and urinals we had and how it had to be rodded out 200ft.
 We were quoted over the phone $1745. After not having luck with another vendor, I went ahead and got these guys out.
 Dominic was the one that came out with two other people. Very friendly and approachable. No problems. Well I see the paper. There is an additional fee of $625 if it has to be hydro blasted. Ok I thought well hey if it has to be done so be it. So didn't question that. I was not happy that I was not told this over the phone as I'm using a company card and I needed approval.
 So I call right away to get the approval. Done. Final bill I see him add $325. I ask what is this for? He said because he had to service each toilet and urinal. Wtf! So I'm I like ok are you going to clean up the mess?? He says yes. So I. Have no problem with that either. However they mopped the dirty disgusting floors with MY mops and leave water all over our back room. Puddles. Also the toilets and walls covered in sewage. What happened to the cleaning ?? Wtf was the extra $325 for??
So, long story short, I feel as if I got taken by a local plumber. I should have just went with rotor rooter. I will NEVER recommend these guys. I was so impressed with the fast response and promises. But the promises were empty and the rodding of $1745 turned into $2695. If you want to get taken I guess choose these people. I will never use them. Yes I have had this problem in the past but the plumber I originally used wasn't available. I was actually going to use Good Guys in the future and recommend them but I can't. Not after what happened today.
Also I am including pics

Goode Plumbing took care of an issue with my shower so quickly. I've been trying to get someone there for the past 6 months and finally was referred to them, thank goodness! They set up the appointment with my tenants and informed me of everything before, to get approval and payment, and then contacted me right away when they were finished.

Absolutely the very worst plumber I have ever had! The man's name was Walter and he promised to be at my home the next day ( my brand new tenants had a plumbing problem), he never showed up at all.  Six or seven calls to him and I did not receive one call back.  Two days later he called and said he had a traffic problem and would see me tomorrow  Once again he never showed up so I called again and again, his machine always answered and I always left messages. This went on for days. So I decided to ask several friends to call him, he answered every time!  Just read the other comments by his other customers and I think that will be enough to dissuded you.

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