Best Businesses in Illinois

We woke up to water pouring through our condo ceiling and called Apex as we'd used them before for plumbing. They were very busy and said they might not be able to make it out that day, but then moved things around to fit us in because it was an emergency! The plumber came quickly, called with a 30-minute heads up when he was on his way, and diagnosed the problem right away. The upstairs neighbor's plumbing was involved, so he had to communicate with her too, and wound up replacing her toilet. He did his due diligence of making sure the water stopped dripping in our place before confirming that was the problem, which we appreciate as we've had less diligent plumbers in the past. He got everything done quickly and wore a mask and gloves really appreciated too, as we are super paranoid right now. I will say I'm a bit on the crazy side about covid so I was disappointed that he didn't have shoe covers, and the mask was a basic surgical mask, not the N95 advertised on their site, but he was very careful and considerate the whole time, and I think his precautions were all reasonable and professional - plus I can understand they might not be able to access N95 masks right now.

We received several quotes from different plumbing companies. From the initial appointment, Vanguard Plumbing was the most professional and knowlegable. Our water heater needed to be replaced as well as a faucet and shower that was not working.  They gave me a quote, explained the work that needed to be completed and we scheduled it withing the next few weeks at my convience. The work was completed on time and the area was left clean.  But most importantly, I have hot water!! I would hire them again for any future pluming needs.

Victor was outstanding. He was quick to respond, incredibly courteous and professional and provided exemplary service. He quickly diagnosed the issue with the clogged kitchen drain line, was frank with the condition of our pipes and recommendations should we encounter future issues. I appreciate the honesty and the fact that there was no attempt to upsell. His communication is the best I've ever seen from a contractor. If we have any future plumbing needs, this will be our first and only call. Thanks again, Victor!

We used fixer for a long list of projects before we moved into a new home.  The company is easy to book through and seems like they'd be worth working with.  However, we didn't have a great experience with our workers.  Our trainee was great - she was a real go-getter and was heads-down and powered through really well.  But this stuff was new to her and I suspect she needed a bit more guidance from her trainer.  Our painter ended up needing to re-do most of the drywall repairs they completed for us.  I'm not sure if we'll be giving Fixer another go or not.

Excellent service all around. From the response time to the actual work done at my house all with an upmost professional attitude and dedication.
Cannot recommend them enough!

You responded just yesterday and the question was asked 2/28. I never asked for an immediate schedule so I believe you have confused me for someone else.  I gave my rating because you never responded and I felt that was unprofessional after you read my question.

I bought a home last month, and moved in 14 days ago. 2 days ago, I called a big name plumbing company to fix whatever was causing my toilet and shower tub to both be clogged. 24 hours later, after 2 visits and two guys had come and gone, I was in a queue for a 3rd to come out. I called Kevin and canceled the other guys.

Chris was sent and arrived within an hour, and after I told him what I had learned from the other guys, he got to work. He stayed until the sun went down, and with the help of another plumber, Cody, they had everything flowing before they left. They were professional, fast, intelligent, and prepared. What a big name company couldn't fix in 24 hours, these guys finished in under 4, and at a fair price. For a new home owner, this was a hugely stressful experience, which was made so much easier thanks to these guys. They also helped me understand how my new house works, what to look out for, and how to prevent things like these in the future (Even though this issue existed under the radar long before I moved in).

One more shout out to Chris & Cody - these guys made lifers out of us.

Had one of those mornings where you wake up to find a small pond in your basement, the latest round of snowfall and a busted water heater. Oh yea, and with the Chicagoland's coldest temperatures in 20 years in the forecast. Needless to say, I wasn't having the best day ever.

Fast forward a mere hour or so and the Plumbing Pros van pulls into the driveway.

Long story short, Gary truly made my day much more tolerable with his prompt response, extensive knowledge of the situation at-hand and of course his true professionalism. And it was great to get the hot water flowing again. Thanks again, Gary. You have a new customer in me.

They seem to have done a good job overall, but it was hard to communicate with them. He came fairly quickly to give me a quote and explained everything he was going to do. He seems very knowledgeable about his job and gave me a good price. However, he must be very busy because after I agreed to the quote it was hard to get answers to my questions. Then, he was supposed to return to finish putting the plate on the wall and to adjust the lights as they are motion lights and one of them only turns on for a second and then it goes off, so now I'm left with trying to fix those final minor things. I'm not handy man, so that's just annoying to me.

Just as a follow up, they did come and finish the loose ends. My advice is that if you sense your questions or concerns are not being met, just reach out to the owner of the company, Jesse!

Adam was very respectful in working with my elderly mother. He explained everything to her. The crew was responsive. They came out within a couple of hours of the original call. A secondary crew needed to be called in. They arrived within an hour and the job was finished by early afternoon.
Thank you for your prompt response and great customer service.

Can't recommend these folks highly enough. They have worked on a variety of projects for us, big stuff and small, and in every case they have been responsive, courteous, knowledgeable, professional and a joy to deal with. It starts at the top, with Peter. He listens carefully to our description of the problem and is thoughtful in his reply. Same goes for the guys who come out do the work. I think their prices are fair and because they have so earned our trust, I actually feel like we're getting more than our money's worth.

Charges a rate higher than that of a licensed plumber.    i didn't want to take the chance

Called Alex Sunday night after fighting with a clogged kitchen sink all day.  He returned my call promply and scheduled service first thing Monday morning.  Alex arrived promptly at 8am and got to work quickly.  He resolved our clogging problem before 9am and provided helpful tips about my home's plumbing.  Overall great experience...don't hesitate to call!

Chicago Sewer Experts came out to fix an issue we were having with our washer/sink draining. Not only were they late (arrived past the time window we were given and no call to let us know they were running late), but the worker then locked his keys in the car which took half an hour to resolve. He used OUR tools to get himself back into his car. Once he was finally able to get in the car and get his tools, he did NOT tell us that blowing out the hose of the dryer would cause our kitchen sink to be blown out too. This caused mud and debris from the pipes to be blown all over our kitchen and our ceiling, which led to a lengthy cleaning process on our end and trying to figure out how to scrub the ceiling. Absolutely do not use them.

We have a boiler system to heat our water and the first floor of our home. We contacted them over the weekend to fix a gas leak that was found by our gas company on the boiler. After multiple texts and reaching out for more communication, they got the part and replaced it after 36-48 hours. They left and my husband presumed everything was working. When the water wasn't hot and the heater was still not working another 36 hours later they came back again, didn't even take off the door of the boiler to see what I was explaining the problem was (the burner was not turning on) and didn't believe me when I explained how our system worked. I paid 500 dollars for a 55 dollar part and a boiler left without working. Would never recommend. Shared this with the people who recommended them and they'll also stop using them. Honesty instead of charging us money for a system they didn't get would've been better.

Completely dissatisfied and disgusted with two recent jobs by Goode Plumbing, especially considering that I am a repeat customer (3 jobs in 2020-2021) who had a good experience with this company in the past.  Not only did they not do the job as outlined in the estimate/proposal (rebuild a vintage shower... in fact they did not rebuild anything), but even worse, now the shower is not functioning at all.  So, I paid $1,700 to have damage to my vintage shower that will now cost me at least $1,200 to fix (according to another plumber).  Not to mention that they kept my credit card on file without my authorization and charged the final payments without my authorization.  Also the scheduling and follow up from the office staff was pathetic.  One person seemed to know what was going on and another, completely clueless.  Will not work with this company in the future.

This company is always the most  reliable, responsive, honest and as straightforward as they come. Walter the owner will always make sure you can get back up and running. He is conscience of working around your business schedule to help you minimize your losses.

He will also give you options. Most plumbers will only give you the most expensive option and nothing else. He knows how to treat his customers well which is why I have used Zuniga plumbing for the past 15 years and he has never let me down. In my book he would get ten stars.

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