Best Businesses in Illinois

I called Mr. Burris late at night when I came home from work and discovered I had no heat. First thing the next morning Mr. Burris came to my house personally. He very quickly got all of my radiator heaters/ boiler working. He was very professional and extremely knowledgeable. He knew immediately what was wrong with my heat! I will always call Mr. Burris for any of my hearing, or plumbing in the future. While he was here he also gave me a great referral for some electrical work that I need done in my home. He went over and above and I can truly say that this has been my best home repair service that I have gotten since I moved to Chicago

Jake is a great man, I've used him for the last 15 years and he is a man of integrity and answers his phone:).
Don't gamble with other folks Jake is you're man!'

We've been renovating a condo for the past few months and used Martin the past two nights to finish up a few final things. There have been more than 20 workers through our doors and he was my favorite. Wish I had found him before we were finishing up our renovation. He's very honest, hard working, knowledgeable and friendly. He also has evening slots which is nice for people who work during the day.

The bots and text messages are a coverup for a lack of communication and customer service.

We made an appointment with Fixer during a weekday, for which my wife stayed home from work. 15 minutes after the time they were scheduled to arrive, we received a text saying that they wouldn't be able to keep the appointment, asking us to reschedule and offering a $50 discount. My wife makes well over $50 a day!! This bad news was sent via text and after I responded and prompted a reply, we heard no more from them.

The $50 discount would've been easily absorbed by the Fixer's exorbitant fees. I'm leery of a home repair company that can't even honor their own appointment schedule. I understand that things happen, but at least take full responsibility and go above and beyond to remedy your mistake.

Sent out a request for a plumber to fix an exterior hose connection and by noon the next day Emergency Plumbing had fixed the issue. They were very easy to communicate with and gave a quote through Yelp (rather than making you pay a $50 service call to give an estimate like most other plumbers). The fix was quick and easy and payment was a breeze as well. I would recommend this business and use them again if necessary (but hopefully not necessary!)

Overall, just an unfortunate experience.  I wish I could relate to some of the other ratings touting their professional, honest and timely work but while the initial conversation with them seemed promising the end result was far different. Repair was completed in two days but when it could have easily been completed in 1 day. They got there closer to 10 and were out by 3 on first day. Next, they didn't return on second day without any notice only to learn they would return an additional 2 days later but only after I reached out to them late in the afternoon on the day they were suppose to return. Changed the quote on me multiple times and got them to stick to original quote through end of project (with the understanding that i might go up which I was ok with) It turns out the items on the final invoice were ridiculously marked up . Im a project manager by trade and regularly work with contractors so was able to see through the BS during these conversations and low and behold was not far off...... $1500 to replace an ejector pump?
$600 for a pump they picked up at Home Depot for $418 + tax (another $250 was charged of supplies,materials,etc by the way), $300 to clean a sump pit (10 minute job at most w/ wet vac). Then another $600 to drop the sump pump in the pit and tie it up. When I disputed this I didnt even get the full conversation going when they quickly offered to reduce the cost by $200 and while it brought the cost down then you know when this happens you've been screwed. WTF, Im ok with extra costs but DAMMN!!. Wanted to trust these guys, really did but just another example of  dishonest and shadey buisness practices. I can't recommend these people and please due your diligence when you get work like this done. DAMMMMN!!. Ill be more then happy to share the invoice if you want to see the details.

I got an emergency call from my tenant screaming about water pouring into his closet. I called United Sewer and they picked up immediately and told me they'd be there within the hour. They were quick to diagnose the issue and were able to replace a p-trap to the upstairs unit all in the same day. They even went above and beyond to repair some other minor issues I was experiencing while they were there. Thomas and his team were great to work with. I would highly recommend them to anyone!

The sewer line rodded and it works now no more clogged
The job was serviced by Ted and would be recommended for anyone looking for sewer line cleaning to contact Excel Plumbing for services

Our encounter with Terry was brief, but definitely great! We had a leak under our kitchen sink and had no idea where it was coming from. We contacted our landlord, who contacted Your Helpful Plumber, and they told us they'd be available within a couple hours! Terry let us know when he was on his way, called when he arrived, looked at the sink, left to get some supplies, and came back to replace the parts.

The crew arrived on the scheduled day and called ahead to let us know they were coming and what time they would arrive. They were polite, explained everything and had the job done in 2 days. They cleaned up after. They answered all my questions. Fabulous job! I would definitely hire them again!

I called on Saturday of a 3 day weekend. And was able to have someone here on Tuesday (non-emergency).  
Tim called to give me a more exact time for his arrival, still within the allotted window of time.  I appreciated that extra consideration.
He was very friendly and easy to have in the House. He gave me an exact quote and stuck to it even when he ended up doing more work.
Thank you Tim!

We called Body plumbing to repair one of our leaking backflow valves. He gave us good price on the repair and he even came twice to work on it after the first attempt did not come out right at no extra charge. His pricing however on testing was good but we found better so we will use another company for yearly testing. We will definitively call him again to get pricing in the future though.

Needed to find a new Backflow inspection company for our home - as our previous vendor chose to shoot up prices beyond our budget.
I was very pleased to have discovered Chicago Backflow.
People I dealt with like Nick, Tiffany, Jessica - and our technician Alan are all superb.  I get the sense this company must be managed very well, because everyone has a very nice attitude and exudes warmth.
Alan showed up right on time at 7am (even with snow falling) and was efficient and had a very kind demeanor.
Price was appropriate.
I'll look forward to working with Chicago Backflow again on my annual inspection next year.  Thanks again, Mark S.

The Plumbing Doctor is as good as it gets! One day after we moved into our new home, we had a gas leak and needed a portion of our basement repiped. After calling multiple plumbers, Jon came to the rescue. He and his team worked quickly and efficiently to fix the problem. His pricing was fair and competitive. A++!

Our sewer line that runs from the house to the main city line was clogged with tree roots and essentially non-functional, causing sewer back ups into the house.  We obtained multiple quotes and professional opinions on how the repair should be handled.  North Coast had the most reasonable approach and cost for the work that needed to be done.  Eric came to assess the situation and quote the price for the project during the time that he said he would be here (within 24 hours of our initial call).  He obtained approval from the city we live in within a day of our signing the contract to approve the work and was here bright and early the next day with his crew to complete the job.  The crew was efficient, professional, and worked hard until the job was finished.  They even cleaned up a mess on our back patio caused by our clean out having overflowed (this was not even in the area that the repair was being done).  This was all done during the coronavirus crisis.  I applaud North Shore for their superior customer service and highly recommend them.

Plumber came out, looked around and assessed that a part needed to be replaced estimating a $1300 bill, but charged a fee just to look. Had a second plumber come out. He investigated the same leak, added some plumber's putty and said no charge. Not sure what to think about this. All other posts stated honest, etc., but $1300 versus no charge is a no brainer.

Wow. This was a first. Jay showed up on time to his credit. From there it just went downhill. I asked Jay to remove his shoes as we would be going upstairs and there is a carpet runner on the steps and carpeted bedroom he would have to walk through. He said no he could not remove his shoes because he'd be bringing equipment in. Ok, that's a first. Typically contractors will have no problem with this or will bring the blue shoe covers. I mention well, ok, as long as your shoes are clean. He then says this isn't going to work, turns around and walks out the door. I stood there a second, picked my jaw up off the floor then opened the door and said you realize how unprofessional you are acting and he said yep, got in his car and left. Maybe he's a pro at improving water pressure (I wouldn't know), but he's far from having a professional demeanor. I'm willing to bet he doesn't behave like this if it was a man greeting him at the door.

Talk about a rip off. First we had our water heater replaced by J Blanton the plumber the owners son installed the water heater to close to the wall making it impossible to turn on and off the light switch. Secondly he broke a ball valve while installing the water heater and demanded I pay for it. I figured we'd give them a second chance to repair a leaky bathtub faucet until this kid actually looked at me and said it would be $560.00 to diagnose the leak I laughed and said out the door kid! $560.00 dollars to tell me what I already know that I need to replace a $24.00 part called a cartridge. Don't use these outrageous scammers!!!!