Best Businesses in Illinois

I had just closed on my house on 03/26/20 Wednesday, and then discovered a little puddle of water in my basement by the floor drain and furnace today, 03/28/20 Sat. I have not even moved in my house yet so I was freaking out. The home warranty company I purchased, American Shield Home Warranty, were horrible! When I called them to send a plumber, they said they would send one asap and have them call me. Well, I kept calling them, and gave up after waiting for three hours since no one would follow up on my service request.

So, I decided to do a google search for plumbers and found Mr. Burris' company. I decided to call them. Mr. Burris called me in less than an hour and asked what the problem was. When I told him the problem, he said that he was coming right away.

Not only did Mr. Burris diagnose the problem right away, he fixed it. The water turned out not to be anything major. Mr. Burris was honest and he did not try to advantage of me since I was a new homeowner. He went above and beyond his duty. He educated me on my heating, cooling, and plumbing system and that is priceless.

Thank God for Mr. Burris. I highly recommend him

My experience with Jerry's Pump Service was outstanding in every way. Highly recommended!

Martin is exceptional! This is our first home, and with young kids he has helped us with everything from basic maintenance, fixing dings and damage, to larger projects like tiling and renovations. He gives excellent options that are cost effective, safe, and beautiful. He has a wide range of expertise and he always wears his mask and takes safety precautions very seriously.

This past winter, our pipes froze so we had to cut a hole in the wall in order to access the pipes. Months went by and we kept putting off getting the hole patched. The Evanston Moms FB page had recommended Fixer so I reached out and they were able to respond quickly and with a competitive quote. They did a great job patching the hole, were very quick and quiet, offered to take off his shoes and wore a mask, and at the end of the day, the guy pointed out my walkway had both a dead bird and a dead mouse (eww) which he offered to dispose of if I could get him a bag. I told him I would take care of it but I really appreciated his kind offer and going that extra step to do something completely unrelated. The best part? I referred my sister to their services and I got a credit! I'll definitely be reaching out to them for future jobs.

Konstantin was great. Responded almost immediately, scheduled the free estimate the next day. Very fair price and very professional. Competed the work quickly, even replacing two additional things day of.  Walked me through all the work and showed all water was back on. Would definitely recommend

I can shower again!!
I recently moved into a new house and the plumbing in the Tub needed some major work!! We tried everything to unclogged the tub. Nothing worked. I finally gave up and call these guys from a recommendation on one of my moms group on Facebook. They answered my call immediately and they arrived within the hour. They were done within minutes! A huge clunk of hair came out of the drain. They also did my sink while they were at it. Thank you so much!!

During the Spring of 2017 my basement flooded at least w inches of water during heavy rains in chucago.  I had the lines Roddenberry 3 different  times thinking each time this will work.  Nope.  I purchased submersible sump pumps to send the water wherever it's supposed to go.  Finally, Spring 2019 was the food that broke the camels back.  I called United Sewer & Drain.  These guys came out with cameras and showed me the water pipe from the city to my property was broken on my side of the sidewalk.  United took out the old pipes, installed new pipes and Voila, no more flooding until the next heavy rain.  I called them back, they returned and discovered the pipe goongbto the drain at the back of the house between the basement back door and steps was broken.  How does that happen?  They dug up the concrete, installed bew pipe, concrete the area, made the drain a little larger than the ol one and I am now a happy camper.  Call these guys if you are having flooding problems.  Oh, by the way - before calling United I called the City, no help at all.

Fantastic response and friendly technician. This is our 3rd time using Excel, and not our last.

No one likes looking for a plumber - it's hard to know if you've got someone you can trust, hard to get a return call... all kinds of things can go wrong. So - I was VERY pleased to find Terry.  

I had 2 small repairs that I needed estimates on, and another maybe thing to work on. I found Terry on Yelp - he was very friendly and up front about everything on the phone. And faster than I could handle - I called with the expectation that he might be free in a week, and he offered to come by that day - even though I told him these were not emergency repairs. We coordinated timing of his home visit via text (always appreciated). He worked around my schedule, and was precisely on time. Friendly, personable, professional, neatly dressed.

I showed him the one thing that I thought needed repair. He examined it, and was able to make an adjustment in a few minutes that resolved the problem completely. I showed him the other 2 repairs, and he gave me  assessments that I could understand, and what seemed to be very fair cost estimates right there on the spot. And he told me directly that these other repairs were totally optional - based on the cost to repair and on my usage, I would do just fine without doing anything at all.

So - beyond professionalism, what impressed me most was the fact that Terry was not out to make a buck on repairs. He could have easily sold me on doing those optional repairs, and charged me for the quick fix he did, but he didn't. He wanted to see me satisfied, wanted me to understand what was involved. In short, wanted to make sure that all of those things that could go wrong went right - way beyond expectations. Helpful, honest, fair. Terry is my new plumber, for sure.

Thompson is the best. First off they answer the phone and show up on time.  I had a leak in a copper pipe in the basement that was handled quickly and professionally.  One outfit quoted my 5 hours labor charge for the repair.  The Thompson plumber fixed it properly in 45 minutes.  They will be the one I call if I ever have any other plumbing issues.

I highly recommend Keeley's. We noticed that the ceiling underneath our upstairs bathroom was wet and bubbling, so we called Keeley's to see if they could help. I appreciated that Tim explained their pricing over the phone, so we knew exactly what we were getting into. They were also able to get someone to our house the very next day. Andy came to our house and could not have been nicer. He thoroughly explained what he was going to do and the different pricing associated with each possible issue/solution. After determining the actual issue, he repaired it very efficiently and talked me through the entire process. He also provided some really helpful suggestions for the future. I couldn't have been happier with Andy and Keeley's overall.

We called Body plumbing to repair one of our leaking backflow valves. He gave us good price on the repair and he even came twice to work on it after the first attempt did not come out right at no extra charge. His pricing however on testing was good but we found better so we will use another company for yearly testing. We will definitively call him again to get pricing in the future though.

Needed to find a new Backflow inspection company for our home - as our previous vendor chose to shoot up prices beyond our budget.
I was very pleased to have discovered Chicago Backflow.
People I dealt with like Nick, Tiffany, Jessica - and our technician Alan are all superb.  I get the sense this company must be managed very well, because everyone has a very nice attitude and exudes warmth.
Alan showed up right on time at 7am (even with snow falling) and was efficient and had a very kind demeanor.
Price was appropriate.
I'll look forward to working with Chicago Backflow again on my annual inspection next year.  Thanks again, Mark S.

After calling a handful of Chicago plumbers, I called John to inquire about fixing a toilet tank that won't fill.  He gave me a price range over the phone and was able to fit me in on short notice. He was friendly, explained the work and why and charged me a price within the range he had quoted me over the phone - which happened to be at least 15% less than his competitors.  He seems to understand the long term value of a customer much more so than many of his competitors who seem to have no issues in charging inflated prices despite the research available on the Internet.

We have used this company time and time again and are still so happy with their service. I have referred them to so many people at this point I'm nervous I'll lose my go to plumber!

This review is way over due. We called North Coast Sewer and Drainage back in August after two failed attempts by other plumbing companies to fix a blocked main line. The other two companies were sent by our insurance company, so it took weeks to get them here, they didn't have the proper equipment, and they didn't do the job correctly.  We decided we had to get this fixed as quickly as possible. We called North Coast and Eric came out later that afternoon and had it fixed with in a few hours.  I wish I had know about North Coast weeks before. This issue had prevented us from moving into our new home for over three weeks and had we called them first we would have saved so much time and money.  They had the equipment to fix it that day.  Prices are reasonable and again the job was done correctly.  Eric was very knowledgeable and made sure we were able to visually see that it was fixed. We will for sure be using them again! Don't waste your time going thru other companies. Pay out of pocket the first time and get the job done correctly by these guys.

Very fair and quick to respond.  I will (and have) recommend them to any and all.  They also saved my next door neighbor many thousands of dollars repairing an issue they were having vs. what another plumber wanted to do.

Jay just called me back (after I left 3 messages - however to his credit he called me left me 1 message and another time didn't leave a message). However this was during a 2 week span. When he called back right now he was in an accusatory tone saying we had a conversation that I told him last week to call me this week. Also that it was about my kitchen sink which only produced cold water. That is not true. The messages I left were about my bathroom and kitchen sink being clogged. When I tried to explain this to him he wasn't having it. When I told him that I didn't hear back after almost 2 weeks I had another call out to someone else, he got mad and said we'll go with them bc I know we talked last week. No we didn't and the fact this guy takes a few days to return a call is a joke.

These guys are great.  Cannot say enough good things about them.  Family owned, clean, honest, great prices.  Book them now!

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