Best Businesses in Illinois

I had just closed on my house on 03/26/20 Wednesday, and then discovered a little puddle of water in my basement by the floor drain and furnace today, 03/28/20 Sat. I have not even moved in my house yet so I was freaking out. The home warranty company I purchased, American Shield Home Warranty, were horrible! When I called them to send a plumber, they said they would send one asap and have them call me. Well, I kept calling them, and gave up after waiting for three hours since no one would follow up on my service request.

So, I decided to do a google search for plumbers and found Mr. Burris' company. I decided to call them. Mr. Burris called me in less than an hour and asked what the problem was. When I told him the problem, he said that he was coming right away.

Not only did Mr. Burris diagnose the problem right away, he fixed it. The water turned out not to be anything major. Mr. Burris was honest and he did not try to advantage of me since I was a new homeowner. He went above and beyond his duty. He educated me on my heating, cooling, and plumbing system and that is priceless.

Thank God for Mr. Burris. I highly recommend him

I had an outstanding experience with Jerry's Pump Service today when they installed my new sump pump. They were the very best that they could be about everything. Punctual, friendly, experts at what they do. You name it. I'll definitely be using them again when I need any plumbing done, and I highly recommend them to one and all.

Martin went above and beyond for a minor repair, he not only answered my call and gave me a same-day appointment (without upcharging like some do), he also arrived, looked at my bathroom hose, realized it needed replacement and not fixing, and that the company that provided my bathroom sink/hose also provides a lifetime warranty. He even offered to place the service call for me. But then he realized it might take a week to get it replaced by the company, and given it is the only bathroom I have, he said he will see if there are alternatives. 10 min later he calls me and tells me he went out to BestBuy he found the needed part and asks if it's ok to come back and replace. Now tell me if you ever had a handyman who also cares, well now you do. Thanks Martin!

They are fantastic!  It's always easy to book them.  They're always on time and fix the problem quickly.  They do a great job.  I really recommend them.

I just want to give another shout out to Konstantin and his team. We have had more plumbing issues than expected in our home since we bought it 1 1/2 years ago and he is now on speed dial for us. He always responds immediately and makes himself available as soon as possible. I truly cannot recommend his company enough. Incredibly professional and worth every penny.

Overall, just an unfortunate experience.  I wish I could relate to some of the other ratings touting their professional, honest and timely work but while the initial conversation with them seemed promising the end result was far different. Repair was completed in two days but when it could have easily been completed in 1 day. They got there closer to 10 and were out by 3 on first day. Next, they didn't return on second day without any notice only to learn they would return an additional 2 days later but only after I reached out to them late in the afternoon on the day they were suppose to return. Changed the quote on me multiple times and got them to stick to original quote through end of project (with the understanding that i might go up which I was ok with) It turns out the items on the final invoice were ridiculously marked up . Im a project manager by trade and regularly work with contractors so was able to see through the BS during these conversations and low and behold was not far off...... $1500 to replace an ejector pump?
$600 for a pump they picked up at Home Depot for $418 + tax (another $250 was charged of supplies,materials,etc by the way), $300 to clean a sump pit (10 minute job at most w/ wet vac). Then another $600 to drop the sump pump in the pit and tie it up. When I disputed this I didnt even get the full conversation going when they quickly offered to reduce the cost by $200 and while it brought the cost down then you know when this happens you've been screwed. WTF, Im ok with extra costs but DAMMN!!. Wanted to trust these guys, really did but just another example of  dishonest and shadey buisness practices. I can't recommend these people and please due your diligence when you get work like this done. DAMMMMN!!. Ill be more then happy to share the invoice if you want to see the details.

My watwr lines froze and broke. United workers were very profesional and gave a very afordable price. They  are really professional and i recomend them without a doubt.

Highly recommend this company. Prompt service, very reasonable estimate after receiving outrageous ones from another for unnecessary work! Yury was polite, a very hard worker, efficient, and made sure everything was working before he left. I will definitely use Excel in for my future needs.

I called at about 7pm.  Plumber was at our front door in 15 minutes.  Sink drain was unclogged in 5 minutes.  Plumber was super friendly

Staff is very professional, efficient, and prompt. Had stoppage issue in bathtub and plumber came out to fix it the same day. Great service. Will definitely use them again.

This has been our preferred plumber. They know older homes very well. Always honest and reliable. Aways need them in an emergency. Andy is our go to guy. They clean up after their work and it is immaculate.

We called Body plumbing to repair one of our leaking backflow valves. He gave us good price on the repair and he even came twice to work on it after the first attempt did not come out right at no extra charge. His pricing however on testing was good but we found better so we will use another company for yearly testing. We will definitively call him again to get pricing in the future though.

Needed to find a new Backflow inspection company for our home - as our previous vendor chose to shoot up prices beyond our budget.
I was very pleased to have discovered Chicago Backflow.
People I dealt with like Nick, Tiffany, Jessica - and our technician Alan are all superb.  I get the sense this company must be managed very well, because everyone has a very nice attitude and exudes warmth.
Alan showed up right on time at 7am (even with snow falling) and was efficient and had a very kind demeanor.
Price was appropriate.
I'll look forward to working with Chicago Backflow again on my annual inspection next year.  Thanks again, Mark S.

You won't be sorry that you called Jon to handle any plumbing issue that you have. I called Jon strictly based on his Yelp 5 star ratings & he lived up to it as everyone was right about him. My tub had a clog & my attempt to use a snake to fix it was going nowhere. On top of that, I hate handling any service calls to the house because I often feel like service/repair guys treat women like fools & easy targets to rip off. I didn't feel this at all with Jon.  
Jon was:
1) Prompt & professional-called me back within 5 minutes to set our appointment!;
2) Efficient-unclogged my tub in less than 5 minutes;
3) Thorough-gave great maintenance tips for the future;
4) Confident-gave a 2 year warranty on the clog!  Weird, that we found what we think is kitty litter in the tub (causing the slow drain)! He assured me that he's seen it all!
5) He's funny-who doesn't like funny?  

He gave me great maintenance tips & some enzyme cleaner for my 3 flat building & made the whole experience simple & easy-so good that I had to write about it on Yelp! Jon will be my go-to guy for any future plumbing in the building & I would recommend him in a heart beart to others!

In September of 2022 we had flash flooding in Portage Park and many homes had sewer back-up flooding, including us.

I called about a dozen plumbers for estimates for a flood control system for our home. Eric from North Coast plumbing looked over our house and quoted a fixed reasonable price for a double valve flood control system.

Sure there a few other options out there but most of them would give us a low price and then all the extras (light electrical for the pump is extra but required), some of them did not even bother to look at the basement.

Eric explained how they would do the job and what kind of materials they would use. I liked they they would be installing precast concrete rings instead of building the pit with blocks. Using blocks is cheaper but I wanted rings.

Basically from start to finish we had a really good experience with Eric, Nicole and the crew.

Thanks much North Coast Plumbing!!

Friendly, honest, and most importantly, when it was raining in my basement, they came within 2 hours on a Saturday. They took the time to talk to me, educate me, and they were so respectful and careful when in my home! Their price was ridiculously fair and they referred me to the next company for the big repair needed on my main sewer line. He told me exactly how to talk about the services I need and told me what I should look for as a fair price. George took me to the basement, took the cap off the sewer line, handed me a flashlight, and told me what I was looking at. He is such a sincere, helpful, honest businessman... I just can't thank him enough. He had an apprentice with him and just observing how patient and kind George was as he taught the next generation of plumber spoke volumes about who he is as a person. A million times over I recommend this company!

Jim returned my call right away and came to fix my shower water pressure in a prompt and professional manner. My water pressure has never been stronger! Very pleased with his services.

The reviews for this company speak for themself. This is not a trustworthy company. There are more reliable, higher rated, and lower cost companies to choose from.

I called ahead and confirmed that there would be no fee for the technician to come out and diagnose the issue - they told me they would assess the situation, generate an estimate, and then request if I wanted to move forward. When the technician arrived, I explained the issue and he did not say anything and started diagnosing the problem. He found a loose connection that he tightened and then checked to see that the issue stopped. After he finished inspecting the issue, I was informed that there would be a diagnostic fee of $180 and no repairs were needed. As I knew the technicians would not have the approval to make any decisions on cost, I paid them and then followed up with the office to explain the situation to the manager. He told me that they spoke to their technicians who claim they generated and provided me with the diagnostic fee immediately upon arrival and that I approved it before they started any inspections.

Below are the documented time stamps that they have on record which confirms my statement of what occurred. This owner of the company (Kyle) made it clear that it doesn't matter what the customer says or if their own documentation confirms it, they will not admit to the error that was made and make it right.

J Blanton confirmed time stamps (per Jane in their office):
Technician dispatched: 1:20pm
Technician arrival at job: 1:30pm
Picture of issue: 1:46pm
Estimate generated: 1:57pm
Payment received: 1:58pm
Technician departure: 2:00pm

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