Best Businesses in Illinois

Zoom Drain responded very quickly to my inquiry early on a Monday morning, and showed up to inspect and perform the work as promised. Abe and Antonio were punctual and professional, and walked me through their plan to rod out my sewer line and install a stand pipe, keeping me apprised of their progress as they went along. Great customer experience, and I would absolutely recommend them.

We called on a Sunday night, the owner returned our call within a few minutes and tried to talk us through the repair on our own.  When our rookie work didn't hold, they came out and got us all fixed up the same day.  The estimate was accurate, the work was fast, and they were great to work with.  Very satisfied, would use again.

The best service hands down!  He answers his phone and shows up when he says! He charges a fair price and is honest as they come. He does all my plumbing work and there is no need for anyone else.

Update: Over 2 years later garbage disposal stops working. After a quick call to company Carmen shows up and with a quick turn of an Allen wrench has it back and running again and doesn't charge me a dime even though the warranty has already expired. Would definitely use again!

The service was great. I had a busted pipe and they came the same day, with all necessary equipment and was out within 20 minutes. I was able to pay via card on the spot. The plumber and his apprentice we're super professional.

Dominik was amazing.  He was extremely responsive and got us our back up system within a day.  He also takes the time to answer questions and help you from a preventative stand point so you are prepared in case of emergency.  He will be our go to for all sump pump and ejector pump related questions and services.

Peter established walked me through what the problem could be.. we found a need to have him come to my. Worked on the problem.
 Found him to be very professional yet very happy to help me with my plumbing problem.Will surely be my area go to guy.

Same day service fixed what needed to be fixed will definitely recommend thanks again

We had a sudden leak in our kitchen ceiling as our heating is on the second floor so I jumped on Yelp and saw all the great reviews. I called and was told the techs were booked until Monday but they'd put a call out to see if anyone's available. Luckily there was a tech right around the block and was at our house within minutes.

Jay came in and was able to locate the problem immediately. He gave us the cost upfront and was able to make the repair within hours. What started out as a nightmare was easily resolved. We're extremely happy with the knowledge that was provided which assured us that we weren't getting ripped off and had chosen a great company. We will be using them going forward with any HVAC or plumbing issues that arise in the future.

We were referred to Drain & Plumbing Services for a job for one of our real estate clients. They scheduled us promptly, Yuri arrived exactly when promised. He even identified an additional connection needed (no additional cost for the extra fitting), fixed everything without hesitation. He was quick, pleasant, and helpful, and the pricing was very fair! We now have a new go-to plumbing service for our clients, and our own needs!

Your search for a plumber stops here. I got a call only a few minutes after I sent a request through Yelp. Kim was super nice and worked with me to have someone come out to our place as soon as possible, and called me back literally not two minutes later to let me know Marc was already on his way out to assess our situation. They were both so courteous! Marc took a look and figured out what was causing our leak right away. It took only about an hour from when he first called, to go get the kit he needed, and make the repairs. He legitimately left our bathroom cleaner than it was when he got there! I am so glad to have found a great respectable place to handle any future plumbing issues we might have, and at a completely reasonable rate. FIVE STARS, MD PLUMBING! Great work.

This company sends out very knowledgeable people that know what they are doing. Jason was great when he showed up and took care of my issue. I have been using this company for several years now and I am glad I did. I will be having them do some other work in the spring that has to be done. I would recommend this company to all my friends. They  do wear a mask and they cover there shoes when they come in to the house. Thank you Courtesy, keep up the good work and the great customer service.

Paid him $175 to clean sewer drain but they were still running slow after he was done.

They were available to work quickly, and did good work. David was patient and explained not only what the issues with my plumbing were, but how they were caused.

All in all I felt like they took good care of me.

Work done was replacing a pip with a root rupturing it, cleaning a grease trap, and replacing a toilet seal.

They worked with financing partners that allowed for flexible terms that worked for me.

I had a leaking valve by the water meter. Mike was the first to respond to my request, and based on my pictures of the problem gave a quote. In two days, Derrick came and replaced the valve. He was personable and skilled.  I was impressed with Mile's responsiveness and Derrick's efficiency. Since I only got one quote, i don't know how competitive is the pricing. Overall I am very satisfied.

They send what is supposedly a licensed union plumber who should know what he's doing.  He installs a new hot water heater and vents it only to the chimney, not to the liner in the chimney.  That's mistake #1.  Plus the flue slope is incorrect and can lead to gases not exiting properly (mistake #2).  I'll throw both these into Mistake #3:  He told me he cannot see well. (Thanks for sendinig over a plumber with vision issues, that instills confidence!). And, rather than putting his tools down on the painted basement floor, he drops them, which left a number of scratch marks on the floor.  Will never call them again. Their hold music should be Send in the Clowns.

Our installers were Maurice and Tamer.  I've rarely seen anyone work so hard.  Our new furnace was installed on time and at the price given.  Maurice would be a great trainer as he was patient and thorough.  I did feel a little pressure from the first rep to buy expensive air cleaners with really expensive filters, but I figure that's a sales rep's job.  And he very professionally took no for an answer. Good customer service, on time, great installers whose work ethic should make the owner proud.

DO NOT HIRE THIS COMPANY, for anything!!!  Charges $125 to walk in your door, whether you hire him or not.  Was told on phone when I made the appointment, if I hired them the $125. would be waived.  I assumed that meant deducted from bill.  NO... it did not!!!   I found Ed the Plumber information in our church bulletin and expected them to be trustworthy, honest and reasonable.  Quote was $498.00 to replace my kitchen faucet (which I purchased separately).  Since I choose NOT to hire them I had to pay the $125. !!  

Next day I hired someone else and paid $175.00 TOTAL for this simple job.

This guy is a thief and using the church bulletin to rake in the $$$. I had to ask about the parishioner discount and then ask for senior discount, which only reduce the quote to $438.00.  Ridiculous, definitely out for the bucks and not to earn a good reputation.

Where to even begin.....

We hired Tim Shey, the owner, to do some plumbing work. Initially he came off as being a normal tradesmen... His bedside manor was a little abrasive but not so bad that I didn't think to not use him.

Well, I wish I would have cut ties the moment I picked up on that abrasiveness b/c my experience with him turned out to be an absolute nightmare. My experience with him was absolutely abusive and for no reason. For a long time i asked myself what I did to deserve him being so rude and disrespectful and then I finally realized that I did nothing at all to deserve the treatment bestowed upon us.

On top of the abuse, here I am, months later and i've had issue after issue with the plumbing. Very basic things were missed. Most recently, we had to hire a plumber to come out to fix one of the toilets he installed. Lord knows how long it's been leaking but I happed to notice one day that water was leaking out the back every time the toilet was flushed. It turns out that he didn't install it correctly as the top wasn't tighten to the base. The damage this has caused ....... I wonder if he did it purposely? I really do.... We also have had issues with every faucet he installed. Every single one had to be reinstalled. Additionally, one of the shower heads was leaking . That was another plumber visit. I keep going on and on with the issues but I'm sure you get the point.

This was not my personal experience but I spoke to another person who hired him who needed an additional week to pay him for his services and instead of waiting, he went to her home, pushed himself through her door and ripped out all of her plumbing so that she couldn't access any water! Who does that!

Please note that this was my personal experience with Tim. I'll never understand why I didn't just ask him to leave my condo the minute he was disrespectful.