Best Businesses in Illinois

My main sewer line was backed up spewing sewage onto the walkway. Christian and Jeff were dispatched to my building within 45 minutes of my call.
Sewer line is 126' to City tap.
To say that I am delighted with the results is a major understatement. Zoom Drain is equipped with top of the line equipment coupled with professional Service Personnel that know how to use it.
As a new Rental Property owner, it has been hard to find competent Service companies. I am blessed to have found Zoom Drain, a Company that epitomizes Excellence in workmanship with crewmen that are not only great at what they do, but are the nicest people to talk to.
I highly recommend Zoom Drain and will hire them for all my future plumbing needs.

LOVE PPP! Shannon and Ann Marie make a great team. The first time i called, Shannon came out, same day and fixed our disposal right away. The second time I called (regarding potential frozen pipes and our washing machine now working)-- didn't even require a visit as they advised me on ways to fix it myself... which saved me the time and money of having them come out. I will ALWAYS use these guys!!

Paul did an incredible job in installing our hot water heater, during the polar vortex! He was so professional, clean, and super quick. Highly recommend Paul for all your plumbing needs. Thanks Paul.

These guys are legit. Today, amid a long stretch of sub-freezing temperatures, I had Carmen out to help with a burst pipe in a basement wall. He arrived only hours after I called, and he came with two other employees.

He was able to quickly identify the likely area of the break to a line that supplies the hose bib on the outside of the house.  He then found a shut-off valve for that line (I'm not washing cars or watering flowers in January!) in a non-obvious spot. That allowed me to turn the water back on to the rest of the house, and it allowed him to get to other emergencies today. He'll come back to repair the break when things let up.

During this visit, Carmen also spent some of his valuable time discussing options for addressing low water pressure, and for replacing an aged water heater.

No charge for today's visit. In the past, they've also installed a garbage disposal for me, and rodded out a bad clog near the grease trap.

I'm grateful to have Forte Plumbing to call on when needed.

Our toilet got blocked because threw there a good amount of bentonite  cat litter, usually it doesn't happen such and we have been doing that way for a long time, but this time the cat litter was weird it got hard like concrete and blocked the toilet we tried doing everything we could to unstuck it but it didn't work, found this plumbing service and asked their help, they immediately sent a guy to work with our toilet and in 20 minutes everything was working great! They stand up to their name rescue plumbing and price is fairly reasonable.

Dominik was amazing.  He was extremely responsive and got us our back up system within a day.  He also takes the time to answer questions and help you from a preventative stand point so you are prepared in case of emergency.  He will be our go to for all sump pump and ejector pump related questions and services.

Our basement toilet and shower wouldn't stop overflowing with water, we called Peter at 8ish and he was there by 11 and got a huge clog out of our main sewer line. He was super friendly and explained everything to us and helped us get in contact with someone to restore our basement. We are going to have him help soon to fix a few more things around our house. I would highly recommend!

Positive experience, was able to call Ray during an emergency at 11pm (I live in Mokena) he came right out fixed the problem. Very nice and didn't charge a fortune. Will  definitely  use again.

I called Advantage after hours and received a call back first thing the next morning. Ben K came out that day to replace the leaking pipes under the kitchen sink & install a new faucet.

He also observed an outdated valve with potential to fail on our main shutoff. Working with the city's utility dept, Ben resolved that issue as well.

Ben is an experienced, personable, & respectful professional who performed quality work for us at the quoted price. We won't hesitate to call him / Advantage again when future plumbing issues arise.

We have some gas leaks in our house and our home warranty company, AHS, assigned Drain and Plumbing Services to come out to see what work needed to be done. Martin from Drain and Plumbing Services came out and was very professional and pleasant. He let us know that one issue was likely a fireplace valve and would not be covered under warranty and we discussed how it would be best to resolve that issue and were looking forward to having him come back and do the work for us. The second issue, however, according to Martin would require a lot of work to bring our plumbing up to code. And Martin told us that their company is a small shop and not likely able to handle the job. He said it would likely have to be reassigned to another company who had more manpower and could do the work. So when Martin left, we were under the understanding that we would hear back from Drain and Plumbing Services about scheduling the work to be done for our fireplace valve (for which we would be paying ourselves) and about the reassignment of the other work to a new organization.

Two days passed and we didn't hear anything so my husband called to follow up. The phone rang about 30 times before he finally got through to some woman's voice mail (which sounded like a personal voice mail) and he left a message. She never returned his call. He called Drain and Plumbing Services again today, another two business days since his last message, and finally got through to someone. According to this woman, she didn't have any notes about the fireplace valve work that we were supposed to have had done and she said that our home warranty company was supposed to have contacted us about the other work because they would not approve the work to be done.

My husband then called our home warranty company. Turns out that Drain and Plumbing Services did not file the work order properly with them and put it all as work needed to bring our plumbing up to code, which is not true. So AHS tried calling Drain and Plumbing Services directly in order to get an estimate from them about how much of the work was to fix the issues (the leaks) vs how much of the work was to bring the plumbing up to code. Drain and Plumbing Services would not provide AHS with this information and so AHS has now assigned our work to a different plumber.

So, while we were very impressed with Martin who came out to evaluate the work, we have been extremely disappointed with the complete lack of follow-through and zero sense of customer service from their office. They have left ushanging with no contact for a week now and all efforts on our part to try to contact them have been difficult and unprofessional. I would not in any way recommend this company to anyone considering having work done on their home, especially if it is in any way time consuming or difficult.

EDITED/EXPANDED REVIEW POST RESPONSE FROM DRAIN AND PLUMBING
No, we are not at all upset with our home warranty company. We are upset with DRAIN AND PLUMBING for their complete lack of customer service and for completely abandoning us for the work that we were planning to pay for out of our own pocket.

Our home warranty company ended up assigning our issue to a new vendor who then had a different approach to a resolution which was completed at 100% by the Home warranty company.

Drain and Plumbing should be ashamed at how they treated us and even more so for their response to my review in their attempt at trying to twist my words to make them look innocent. Shame on you!!!

I called Mark at  MD Plumbing due to my hot water heater not working. He called me back and even though he was booked up he said he would get me in. I explained the problem and he suggested what I could possibly do to fix. I called him while I was fixing and he explained in detail the steps to take. The fix worked! Mark went above and beyond what is expected and was happy to do so. I give MD plumbing 5+ stars and will use them for all my plumbing needs to come.

These guys were amazing. So professional so quick and affordable. Frank was so kind and he cleaned up after. I was so impressed by there professionalism. Highly recommend. We will definitely be calling these guys again.

Oh what fun it is to wake up sick on your day off and discover your sewer line is backed up.  Fabulous!  My husband frantically started calling plumbers in the area and worried where we would take the children to use a washroom when the call for nature arose.  Yet, I immediately turned to the best resource out there.  Yelp.  

The Sewer Guy is located in Lyons, which is in close proximity to us here in Brookfield.  I gave Greg a call and he was very personable and professional.  You can tell a lot about a person from a phone call.  It got even better when he said he would be here in 15 minutes.  What???  Yes, please.

Greg did a great job rodding out our sewer and was very affordable.  The whole process took under an hour and it was nice chatting with Greg for the duration.  We will definitely call The Sewer Guy again if we are in need of any of his services.  Recommend!

They were great! I had a gas leak and needed a plumber to fix right away to turn my gas back on. They even gave me an estimate and fixed my pipes in 1 morning. The work was great quality as well.

My toilet was leaking last week after a long 12 hour shift in the ER and I was so over it. I reached out to MIKE at RMO plumbing and he was able to give me a quote over the phone, and we scheduled a date for him to come out asap which I really appreciated. Mike came out and installed my new toilet and saved me some money by getting his hands dirty. Being a new home owner I was so worried but Mike made sure to take care of my needs and at a fair price. RMO plumbing definitely gained a forever customer.

So I just had a plumber over to the house to look at the garbage disposal.  He looked at it for 5 mins and told me it was bad and I had to replace it.  He then tried to upcharge me by trying to sell me one for $150 or a better one for $300.  Since I told him they were overpriced and that I was going to buy one myself, he tried to charge me $136 for him coming to my house for 5 mins.  Couldn't believe it. He stated that was there hourly fee and they had to charge me for 1 hour.  Obviously I didn't pay it.  First they try to overcharge me significantly for the garbage disposal and then they want to charge me for an hour of work at $136 an hour!!  I would go elsewhere with your plumbing needs. Perhaps someone who is more trustworthy.

They installed my furnace in 2011. Called them to clean it. The cleaning was fine and an $89.95 coupon on their website was great.

However, my Aprilaire model 760 humidifier wasn't working. The tech diagnosed a bad solenoid. He said the cost to replace it was $294. I asked how much to replace the unit. He told me almost $900 and was pushing me in that direction.

While he was cleaning, I looked up the price of the solenoid on the internet. I can purchased an Aprilaire manufacturer's replacement solenoid directly from Aprilaire for $69.95 with free shipping!. They also have a video that shows how to replace it. Using a wrench and screwdriver, it takes all of 5 minutes to replace!

Can't help but feel I was being ripped off. $294 for a $70 part and 5 minutes of labor! When I asked the tech, he said he gets that all the time, but that they guarantee the part for life. Great deal. They last 10 years. I could buy 4 for what he was going to charge. And FYI, the cost of a new humidifier...$260 directly from Aprilaire. That would mean about $640 to install it!!!,

My bottom line, could for cleaning if you have the coupon. However, if they tell you you need more, be cautious! Evidently they don'y think people have access to PCs or smart phones to see if they are being ripped off.

DO NOT HIRE THIS COMPANY, for anything!!!  Charges $125 to walk in your door, whether you hire him or not.  Was told on phone when I made the appointment, if I hired them the $125. would be waived.  I assumed that meant deducted from bill.  NO... it did not!!!   I found Ed the Plumber information in our church bulletin and expected them to be trustworthy, honest and reasonable.  Quote was $498.00 to replace my kitchen faucet (which I purchased separately).  Since I choose NOT to hire them I had to pay the $125. !!  

Next day I hired someone else and paid $175.00 TOTAL for this simple job.

This guy is a thief and using the church bulletin to rake in the $$$. I had to ask about the parishioner discount and then ask for senior discount, which only reduce the quote to $438.00.  Ridiculous, definitely out for the bucks and not to earn a good reputation.

Where to even begin.....

We hired Tim Shey, the owner, to do some plumbing work. Initially he came off as being a normal tradesmen... His bedside manor was a little abrasive but not so bad that I didn't think to not use him.

Well, I wish I would have cut ties the moment I picked up on that abrasiveness b/c my experience with him turned out to be an absolute nightmare. My experience with him was absolutely abusive and for no reason. For a long time i asked myself what I did to deserve him being so rude and disrespectful and then I finally realized that I did nothing at all to deserve the treatment bestowed upon us.

On top of the abuse, here I am, months later and i've had issue after issue with the plumbing. Very basic things were missed. Most recently, we had to hire a plumber to come out to fix one of the toilets he installed. Lord knows how long it's been leaking but I happed to notice one day that water was leaking out the back every time the toilet was flushed. It turns out that he didn't install it correctly as the top wasn't tighten to the base. The damage this has caused ....... I wonder if he did it purposely? I really do.... We also have had issues with every faucet he installed. Every single one had to be reinstalled. Additionally, one of the shower heads was leaking . That was another plumber visit. I keep going on and on with the issues but I'm sure you get the point.

This was not my personal experience but I spoke to another person who hired him who needed an additional week to pay him for his services and instead of waiting, he went to her home, pushed himself through her door and ripped out all of her plumbing so that she couldn't access any water! Who does that!

Please note that this was my personal experience with Tim. I'll never understand why I didn't just ask him to leave my condo the minute he was disrespectful.

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