Best Businesses in Illinois

Responded within minutes of my Yelp inquiry and serviceman arrived within an hour. Quickly assessed the situation and gave me a reasonable estimate. I agreed to the work, they kept me updated as they worked. They solved the problem, including showing me a real time video inside my pipes, and gave me advice for future maintenance . They cleaned up after themselves. I was very pleased with the service and we'll use them again for plumbing needs

LOVE PPP! Shannon and Ann Marie make a great team. The first time i called, Shannon came out, same day and fixed our disposal right away. The second time I called (regarding potential frozen pipes and our washing machine now working)-- didn't even require a visit as they advised me on ways to fix it myself... which saved me the time and money of having them come out. I will ALWAYS use these guys!!

Called Paul for my leaking garbage disposal.. he was at my home in 30 minutes and fixed the problem promptly. He explained everything that he was doing. I won't say he is cheaper (price perspective) but is reasonable and at times if we have pay a few extra for better service. It's worth it.

These guys are legit. Today, amid a long stretch of sub-freezing temperatures, I had Carmen out to help with a burst pipe in a basement wall. He arrived only hours after I called, and he came with two other employees.

He was able to quickly identify the likely area of the break to a line that supplies the hose bib on the outside of the house.  He then found a shut-off valve for that line (I'm not washing cars or watering flowers in January!) in a non-obvious spot. That allowed me to turn the water back on to the rest of the house, and it allowed him to get to other emergencies today. He'll come back to repair the break when things let up.

During this visit, Carmen also spent some of his valuable time discussing options for addressing low water pressure, and for replacing an aged water heater.

No charge for today's visit. In the past, they've also installed a garbage disposal for me, and rodded out a bad clog near the grease trap.

I'm grateful to have Forte Plumbing to call on when needed.

Get 2nd and 3rd opinions for your issue!  Exaggerated several of my issues and did not fix all of my problems.  I still have major issues!  They fixed the easy stuff at a high price.

Our sump pump broke down, and we noticed a small leak in our basement.  We called on Sunday Morning and Dominick was available and able to show up within two hours.  He replaced our system quickly at a very reasonable price and was very helpful.  Will definitely be using Dominick for any future issues and recommending to all of our friends and family.

Peter was courteous and professional. He took care of my faucet replacement efficiently, and helped me answer several other questions. The cost was reasonable as well. I highly recommend him and Burr Oak Plumbing, and will be hiring the company again for future work as needed.

We have been using Ray as our plumber for 15 years. He's gotten us through some nasty plumbing problems. He's quick to respond to calls. His work is dependable. His prices are reasonable. But today, he earned a permanent place in my heart: he hooked up an icemaker for me!! I love ice in my drinks and hate making it in ice trays. Now, I won't have to thanks to Ray.

Advantage Plumbing's 5 stars on yelp is the reason I called them in the first place.  I called last night regarding some plumbing issues I have on my first home. I told the very kind gentleman on the phone that I work M-F so it would have to either be after hours or Saturday. He scheduled me at 5:30 the following day. Josh came to look through my issues, gave me a diagnosis and solution options. Aside from the repairs you get with any other company, Josh asked if I knew basic things about my home. When I told him no, he took the time to show me the main water switch, the hot water switch, and the gas shut off. This was after he fixed my issue so it wasn't even a sales technique. I have never felt more comfortable with a company than I do this one. When I had complimented his company, Josh raved about how it is a great place to work and how much he enjoys his employer. This made me love the company even more!

Drain and Plumbing Services did well on a small plumbing job when my home warranty company sent them so I decided to hire them for annual maintenance rodding of the sewer lines in and outside my home.

The service person came, and I told him that I wanted him to rod all of the sewer lines in my home and out to the street as a standard annual maintenance (we had not experienced any clogs, and had performed hydrojetting last summer).

A week and a half after the service, we noticed water seeping under the wall from a bathroom we are not currently using in the basement. We looked in the room and there was an inch of sewage covering the floor that I believe had not been there prior to Drain and Plumbing Service's visit (I had looked inside of that room as I was considering what plumbing tasks were needed in my home, and I did not see or smell any sign of sewage when I did so). I posted on a town Facebook group to check whether anyone had experienced a citywide sewage back up in the recent storms and no one replied that they had.  We also have a flood control system that's up-to-date on maintenance so a back up from the town was unlikely. Typically when the town sewage backs up there are also lots of posts about it, so I concluded the clog must be internal to our home system.

I called Drain and Plumbing Services and they sent their technician out again and he unclogged the pipe. He also said some things that I found troubling but I'm not able to post them here out of fear that the company will sue me since I can't prove that he said what he said.

I called the company and asked if they would remediate since we had drywall, framing and a concrete floor that had been soaked with sewage. Again, I can't describe the details of those conversations here without risk of legal action but I found them extremely troubling. The company did send a remediation expert out to look at my bathroom but after his visit, Drain and Plumbing Services said they were only willing to either refund the original $180 rodding fee, or to pay for disinfection, but were not willing to pay for any drywall removal. The remediation specialist confirmed that the company had said that they were not willing to pay for drywall removal. My reviews of remediation standard practice suggest that drywall that has been soaked with sewage should always be removed, and when I myself then checked the moisture content of the cement board in the walls, I found that the moisture content throughout the bottom 2 feet of plasterboard was indeed elevated, so clearly the sewage had soaked into the walls and needed to be removed from them.

It is also my impression that in order to obtain even the $180 refund or the disinfection services, I would have been required by Drain and Plumbing Services to sign a waiver saying I would not make any negative statements about the company subsequently. By posting a review, I believe that I have ensured they will not do any remediation at all, but even before I posted it seemed to me that II was faced with a choice in which I could not have the remediation done without signing away my rights to write a negative review. If the company feels that my impression was inaccurate, I would be very happy to have at least disinfection services performed, and I will happily revise this message to reflect that.

I will certainly never hire this company again and I strongly recommend that others do not do so either.

* Also, note that I first tried to post this review on Google, and even though I saved it, it did not appear there, so take with a grain of salt the higher star rating of this company in Google.

These guys did a great job.  Mark came over and helped me diagnose the problem and on his consultation visit showed me how to divert/stop the leak that was flooding our basement.  They returned just by the time they said they would, which was good because if they were any later I would have been running late to work.  They did excellent, quality work replacing a very old faucet and pipestem, as well as some cracked sewer stack foundations.  I had a few final questions about pricing but they are affordable, fair, and honest.

These people came out to the complex, didn't give us proper notice, shut our water off, because they were working in the building unannounced. I saw the one plumber in his vehicle texting, when I returned, he jumped out and ran into the building. I was gone for about 25 minutes. I have watched these guys milk the clock, so much, its ridiculous!! Getting back to my misfortune with them. Since, they were in the building unannounced, I was struggling to get water to bathe with, since, they turned the water off. I subsequently had to leave, and forgot to put the lever down, because no water was coming out. I got a call from the neighbor explaining there was water coming into the laundry room. They turned off the water, but, never called me, nor did the Association. Had they called me, I would have instructed my friend to bring my key, so that they could enter my unit properly....instead, they broke into my home....breaking my stick, holding the window close, and forcefully entered my home, and taking some important items!!! I filed a police report, and they basically did nothing. They also left the chair under my window all weekend, that they used to gain entry!!! How irresponsible!!! In addition, to leaving my unit available for anyone to come in. I am saying to you.....potential clients....do not use this company!!! They may have a few positive ratings, but, this is the real truth about this company. They do dirty stuff like this, then hide behind the Association, to get away with dirty deeds!!!! You have been warned!!!! Of course you would defend the actions of your company....should I post the police report, and the police response??? You can call the new Association that was just put in place after the incident!!! I am not going to go back and forth with you Michael....keep defending the actions of your irresponsible workers!!!! By the way Robyn Braun, just started with the Association, in November or December!!!! Right there, he claims to have known her for 15 years. So, I don't think that's going to help you Michael!!! Train your people better!!!
I will be posting this everywhere!! These people need to be held accountable!!!
I am a business owner x3, and I am also a consumer. I am letting people know to be aware of this company.
I reached out to these people requesting payment for my loss, and they never answered. They left my unit open, with a chair under my window, and think they are not responsible!! They took the screen out, and never put it back, I've found it.......I warn you people, I have spoken to many people in this complex, and they prefer that this company not working on the premises. There have been many complaints about this company!!! I encourage anyone wanting to do business with them, to read and share this review.....this is very serious!!!

Paid him $175 to clean sewer drain but they were still running slow after he was done.

They were available to work quickly, and did good work. David was patient and explained not only what the issues with my plumbing were, but how they were caused.

All in all I felt like they took good care of me.

Work done was replacing a pip with a root rupturing it, cleaning a grease trap, and replacing a toilet seal.

They worked with financing partners that allowed for flexible terms that worked for me.

Although we didn't get service with them, they were amazing at reaching out and explaining what may need to be done. Thank you for your promptness and patience.

They send what is supposedly a licensed union plumber who should know what he's doing.  He installs a new hot water heater and vents it only to the chimney, not to the liner in the chimney.  That's mistake #1.  Plus the flue slope is incorrect and can lead to gases not exiting properly (mistake #2).  I'll throw both these into Mistake #3:  He told me he cannot see well. (Thanks for sendinig over a plumber with vision issues, that instills confidence!). And, rather than putting his tools down on the painted basement floor, he drops them, which left a number of scratch marks on the floor.  Will never call them again. Their hold music should be Send in the Clowns.

I'm always amazed at how quickly I get an appointment. Jarrah was punctual, very friendly, and diagnosed and explained the issue to me right away.

Please beware they will charge you a arm and two legs!!!  My husband found Ed the Plumber information in our  church bulletin and expected them to be trustworthy, honest and resonable or simply industry service rate  ( which does not mean cheap), but no they are absolutely the worst wanted to  replace a toliet, they quoted me over 1,750.00!!   I asked what type of  toliet costs that much... he said a Gerber so I wanted to research it  I asked for a model number and was told I DON'T KNOW, the most expensive one I found was 389.99 so are they charging 1300.00 to install, hypothetically even if the toliet costed 750.00 are they charging 1000.00 to install??  Then he said if you purchase the toliet we will install for approximately 700.00!!! I also was going to get my tub caulked since they would already be here they quoted 385.00 for just around the tub!!! This company is the absolute worst type of ripoffs ever, they prey on parishioners seeing  their advertisement in the church bulletin and believe they are contacting a honest business, but the truth is Ed the Plumber is   just using a cheap form of advertisement with a very large potential customer base with a lot of word of mouth. I really wish I could give them a  -0 for a rating!!!

Where to even begin.....

We hired Tim Shey, the owner, to do some plumbing work. Initially he came off as being a normal tradesmen... His bedside manor was a little abrasive but not so bad that I didn't think to not use him.

Well, I wish I would have cut ties the moment I picked up on that abrasiveness b/c my experience with him turned out to be an absolute nightmare. My experience with him was absolutely abusive and for no reason. For a long time i asked myself what I did to deserve him being so rude and disrespectful and then I finally realized that I did nothing at all to deserve the treatment bestowed upon us.

On top of the abuse, here I am, months later and i've had issue after issue with the plumbing. Very basic things were missed. Most recently, we had to hire a plumber to come out to fix one of the toilets he installed. Lord knows how long it's been leaking but I happed to notice one day that water was leaking out the back every time the toilet was flushed. It turns out that he didn't install it correctly as the top wasn't tighten to the base. The damage this has caused ....... I wonder if he did it purposely? I really do.... We also have had issues with every faucet he installed. Every single one had to be reinstalled. Additionally, one of the shower heads was leaking . That was another plumber visit. I keep going on and on with the issues but I'm sure you get the point.

This was not my personal experience but I spoke to another person who hired him who needed an additional week to pay him for his services and instead of waiting, he went to her home, pushed himself through her door and ripped out all of her plumbing so that she couldn't access any water! Who does that!

Please note that this was my personal experience with Tim. I'll never understand why I didn't just ask him to leave my condo the minute he was disrespectful.

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