Best Businesses in Illinois

I had a laundry room drain that backed up just before Christmas.  Alexandra responded within 10 mins to my online request.  She gave me a two hour window when to expect them, and they did make the window! The company came out free of charge, looked at the problem, gave me a very reasonalbe quote and did the work. They  used a camera to check the line and showed me the real problem, tree roots in the main drain. They gave me a very reasonable rate to do the extra work. The notes are laptop computerized and so was the billing.  I have used a lot of plumbering companies in the past and this one will now be my go to. The workers, were knowlegeable, polite, efficient, and cleaned up nicely after they left. You cannot ask for more. I am telling my neighbors, they are that great. Thank you Jeff & Hernan for an excellent job.   I know you are not going to believe my story, but it is true! Try 'em, thank me later.  They are a new 3 yr franchise and have their act together.

Great job! And came out on a Sunday and didn't gouge us-  You're our go to guys from now on.  Thank you!

I called Paul over the weekend and told him about a leaking outdoor faucet at my house.  He answered immediately and set up a time to come out Monday. When he arrived, he took care of everything,  even putting in an access plate where he had to cut into the wall. That kept me from having to patch drywall and repaint. When it was all done he took off about $30, which was cheaper than any other qutoes. I definitely recommend Paul!

Never have been disappointed...
Forte Plumbing has been the ONLY reliable plumbing company to meet the needs of both my business and home.  As the owner of a busy Hair salon many things are bound to happen.  Whenever we call whether it be late at night or on a weekend Forte Plumbing accommodates our needs.. From a clogged drain to a new hot water heater in a moments notice ( obviously to keep the salon running we need hot water!) they have always come through..
If you are in need of consistent reliable work, Call the Forte.. Thank you Robert and Carmen!!

Punctual, polite and productive. Rick & Eric were very nice, respectful & efficient. They finished the job quickly, showed great knowledge and delivered on great quality. I'll definitely call Rescue Plumbing for future projects and needs. Thanks guys!

One of the first people to respond to me when we realized our basement was beginning to flood... despite having a system that worked, we felt that replacing the 20 year old system full of little issues would be the smart thing to do.

Dominick was friendly, professional, informative, and communicative. We are happy with how everything looks, the quality of the products installed, and having peace of mind knowing that it was done right this time.

Pete did a fine job installing a new utility sink and reworking some of the plumbing. Responsive and friendly.  We'll work with Pete again if we have any more plumbing issues.

We have been using Ray as our plumber for 15 years. He's gotten us through some nasty plumbing problems. He's quick to respond to calls. His work is dependable. His prices are reasonable. But today, he earned a permanent place in my heart: he hooked up an icemaker for me!! I love ice in my drinks and hate making it in ice trays. Now, I won't have to thanks to Ray.

I recently called Advantage Plumbing to come out and check a leak we had in our garage. I called because of all the great reviews on Yelp. Brian and Josh both came out and were very thorough and kept me informed throughout the process. They also brought to my attention a couple of other issues we had and fixed those as well. I will be definitely be calling them again if we have any problems in the future.

Drain and Plumbing Services did well on a small plumbing job when my home warranty company sent them so I decided to hire them for annual maintenance rodding of the sewer lines in and outside my home.

The service person came, and I told him that I wanted him to rod all of the sewer lines in my home and out to the street as a standard annual maintenance (we had not experienced any clogs, and had performed hydrojetting last summer).

A week and a half after the service, we noticed water seeping under the wall from a bathroom we are not currently using in the basement. We looked in the room and there was an inch of sewage covering the floor that I believe had not been there prior to Drain and Plumbing Service's visit (I had looked inside of that room as I was considering what plumbing tasks were needed in my home, and I did not see or smell any sign of sewage when I did so). I posted on a town Facebook group to check whether anyone had experienced a citywide sewage back up in the recent storms and no one replied that they had.  We also have a flood control system that's up-to-date on maintenance so a back up from the town was unlikely. Typically when the town sewage backs up there are also lots of posts about it, so I concluded the clog must be internal to our home system.

I called Drain and Plumbing Services and they sent their technician out again and he unclogged the pipe. He also said some things that I found troubling but I'm not able to post them here out of fear that the company will sue me since I can't prove that he said what he said.

I called the company and asked if they would remediate since we had drywall, framing and a concrete floor that had been soaked with sewage. Again, I can't describe the details of those conversations here without risk of legal action but I found them extremely troubling. The company did send a remediation expert out to look at my bathroom but after his visit, Drain and Plumbing Services said they were only willing to either refund the original $180 rodding fee, or to pay for disinfection, but were not willing to pay for any drywall removal. The remediation specialist confirmed that the company had said that they were not willing to pay for drywall removal. My reviews of remediation standard practice suggest that drywall that has been soaked with sewage should always be removed, and when I myself then checked the moisture content of the cement board in the walls, I found that the moisture content throughout the bottom 2 feet of plasterboard was indeed elevated, so clearly the sewage had soaked into the walls and needed to be removed from them.

It is also my impression that in order to obtain even the $180 refund or the disinfection services, I would have been required by Drain and Plumbing Services to sign a waiver saying I would not make any negative statements about the company subsequently. By posting a review, I believe that I have ensured they will not do any remediation at all, but even before I posted it seemed to me that II was faced with a choice in which I could not have the remediation done without signing away my rights to write a negative review. If the company feels that my impression was inaccurate, I would be very happy to have at least disinfection services performed, and I will happily revise this message to reflect that.

I will certainly never hire this company again and I strongly recommend that others do not do so either.

* Also, note that I first tried to post this review on Google, and even though I saved it, it did not appear there, so take with a grain of salt the higher star rating of this company in Google.

Awesome response excellent service reasonable priced
I recommend them to all my clients

I had family over for the holidays and noticed a drain that was backed-up outside of the house on a Sunday night. Courtesy Plumbing sent out James the next day and scoped the sewer line, it was completely collapsed. Turns out my home had an old clay sewer line. I couldn't use any water because it was sealed shut with mud and roots. Courtesy Plumbing managed to get a crew out to my home the very next day to replace the sewer line. They were very careful with the sump pump discharge line, the water line, and the gas line all within a few feet of where the sewer line ran to the main. I would recommend them to anyone.

Paid him $175 to clean sewer drain but they were still running slow after he was done.

They were great! I had a gas leak and needed a plumber to fix right away to turn my gas back on. They even gave me an estimate and fixed my pipes in 1 morning. The work was great quality as well.

Very responsive, prompt, on time and did a neat job of piping up shower valve and diverter.

So I just had a plumber over to the house to look at the garbage disposal.  He looked at it for 5 mins and told me it was bad and I had to replace it.  He then tried to upcharge me by trying to sell me one for $150 or a better one for $300.  Since I told him they were overpriced and that I was going to buy one myself, he tried to charge me $136 for him coming to my house for 5 mins.  Couldn't believe it. He stated that was there hourly fee and they had to charge me for 1 hour.  Obviously I didn't pay it.  First they try to overcharge me significantly for the garbage disposal and then they want to charge me for an hour of work at $136 an hour!!  I would go elsewhere with your plumbing needs. Perhaps someone who is more trustworthy.

I've used four seasons many times, their employees are nice they usually do good work. I had someone come out to repair a leak in our boiler.. cost over $300 was told it was working, when I went downstairs an hour later it was leaking again, when I call they don't rush anyone out to repair the unfixed issue they give me a 4 hour window between 6 and 10 pm to come back. Kind of unacceptable. After this I'll have to consider using other havac companies.

I am so upset with Ed the Plumber. They charged a ridiculous amount of money to show up for a simple job. When I tried to discuss this with them, I got the same sorry, there is nothing I can do speech, and if I refused the service, they were going to charge a $125 fee for showing up. The woman who answers the phone hung up on me when were discussing her unscrupulous pricing tactics. We had used Ed the Plumber in the past, but I will NEVER use them again, and I encourage anyone else NOT to use them as well.

Dishonest company.  I have eight furnaces for my building and they solicited me for a tune-up and turned off the tenant heat, demanding money to turn it back on BEWARE!!

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