Best Businesses in Illinois

They came out, looked at everything.  Did video of the septic line.  They found the blockage, cleared the line and ran the line a second time.  Stayed to verify that there were no issues.  They ran the washer and turned on every faucet for 10 minutes to verify the issue was fixed.  

I had hired a previous company that did absolutely nothing  but take my money.  This company was very professional and told me everything they were doing the whole time.  

Job well done and they will be my first call if I have any issues in the future.   I highly recommend this company.

Great job! And came out on a Sunday and didn't gouge us-  You're our go to guys from now on.  Thank you!

Fast, friendly, and courteous service.  I felt the price was more than fair. I am happy to say I do have a plumber now.

Courteous - efficient - thorough - reasonable - They are now in the book as the go-to plumbers for this house!

I had frozen pipes and was able to get a same day appointment.  Pete and his apprentice came out and were able to help me do some troubleshooting to thaw out the pipes without any kind of expensive solution.  He also gave me his cell phone # to call him directly if I had any additional problems or concerns.  Definitely recommend and will use them again if I have any plumbing needs.

I wish I could give Dominick ten stars! 2am and the sump pump alarm is going crazy and pouring rain outside. I frantically call two contractors I have dealt with and four other ones trying to find somebody and then happen on Sump Pump Doctor as Dominick picks up the phone and shows up within the hour. He replaced both my sump pumps (the other had not been working for quite a while), explained that the previous guy put in a Zolar and to stay away from that brand. He also put in a different check valve that doesn't sound like a mini thunderclap every time the pump discharges. And the emergency price was $750 with the pump, install, radon pipe modifications which is less than most would charge during non-emergency hours. I cannot say enough about the professionalism and responsiveness of Dominick. He also does injector pumps (which I wish I knew when mine went down last month and I got a good soaking not only from the water in the basement but from the guy who changed it). Thanks Dominick! You are a life saver!!!!

Quick scheduling and very knowledgeable to task at hand. Was able to provide options for repair and was very quick. Will recommend and use again.

I called to schedule a service.  When I told him what was involved, he never called back.  I was not important enough to service.

I was really happy with their work. We had an outside spigot that broke and we were forced to turn off the water to our home. Next morning the guy was at our home at 8 AM and replaced the spigot, added a shut off valve for the spigot and ended up replacing our master shutoff valve (ours failed to stop the water completely).

It wasn't cheap but EXCELLENT work; the guy didn't have an additional shut off valve but said next time he was in the area he would honor the lower price. Less than one week later he came back and replaced that additional shut off valve.

Again, it was expensive but cheaper than Black Diamond and the work was timely and top quality.

Just bought a condo and had to have the garbage disposal replaced.. they came after 5 thankfully, we work all week and some other places charge more $$ to come out on Saturdays.. our disposal was replaced and unfortunately kept leaking due to a pipe that was who knows how old (not the initial part being replaced) the technician came back right away to stop the leak and then replaced the pipe for us and it has not leaked, thank you for your hard work and reasonable prices!! Very wonderful customer service as well, the ladies on dispatch were very helpful & kind. We will definitely call if we need help in the future. Thank you for your help!!

Recommended by our booked-up usual service company, but no reply after two days for a serious plumbing problem.  Most disappointed.

I had Jason out providing a quote for our leaking shower drain. He was fantastic with looking for solutions to fix our problem with the minimum cost and trouble for us first. He also diagnosed the issue quickly and talked through all the options with us patiently when I had questions. Would definitely have them out to look at any of our issues as they were professional and friendly with zero pressure. Thank you Jason! While I hope that we don't need your services again any time soon, you'll be a go to for my plumbing needs.

Had water backup into the basement and needed a plumber quickly.  Looked online for a good plumber as I don't have a regular plumber.  Saw reviews for Greg, the sewer guy, quick response, fixed the problem and was a nice person to deal with so that's who I chose to call.  He did return my call immediately, gave me a two hour arrival time, he immediately identified the problem and fixed it.  The outside catch basin needed rodding out. He even rinsed down the basement.  Would call him again and highly recommend him.

They were available to work quickly, and did good work. David was patient and explained not only what the issues with my plumbing were, but how they were caused.

All in all I felt like they took good care of me.

Work done was replacing a pip with a root rupturing it, cleaning a grease trap, and replacing a toilet seal.

They worked with financing partners that allowed for flexible terms that worked for me.

I had a leaking valve by the water meter. Mike was the first to respond to my request, and based on my pictures of the problem gave a quote. In two days, Derrick came and replaced the valve. He was personable and skilled.  I was impressed with Mile's responsiveness and Derrick's efficiency. Since I only got one quote, i don't know how competitive is the pricing. Overall I am very satisfied.

Always good service and fair prices.  But then again, we have been customers for only about 30 years.  ; )

I rarely leave reviews, but this one is warranted.  

We called Four Seasons after our AC stopped working.

May 2020
Arrived and examined our AC.  Determined we were out of Freon and offered several packages.  We chose the most expensive option: $1500.  Tech filled our unit with dyed Freon and assured us that they would fix the issue entirely or credit the entire $1500 to a repair.  

August 2020 - Visit 1
Arrived, investigated the AC. Determined our coil is leaking and needed to be replaced.  Told us it would cost significantly more than expected.  I told them the $1500 we already paid should be credited to the repair, and he recalculated.  We ultimately paid only a couple hundred more.  Tech ordered part and left.

August 2020 - Visit 2
Two techs arrived in morning and did not leave our home until 8:00pm.  My children needed to get to sleep, and it was very inconvenient to have them in our home for such a long period.  In the end, everything was working as expected, and while frustrated at the length of time, I was happy to have the issue resolved.

September 2020
Received a call from my downstairs neighbor that his unit has significant water damage.  He has two homes and had been gone for two weeks.  I determined that the drainage pipe that runs behind our water heater was dislodged, and the AC had been leaking into his unit.

September 2020 - Visit 1
Called Four Seasons and they sent a tech the next day.   He was able to resolve the issue.  Tech had to extend the drainage pipe and then reset into the drain.   Tech also took pictures of my neighbor's unit and assured me someone would call within a few days to address the damage.

2 weeks later - October
No Call.  I reached out, the company apologized and let me know someone would absolutely reach out within 72 hours.

72 hours later
No call.  I've called back and I'm waiting.

Two Days Ago
It's been chilly.  Heat kicked on, and it blew cold air.  Before calling an HVAC person, I opened up the furnace and saw that the gas control switch was set to off.  After consulting my HVAC manual, I enabled the switch, and the heat was restored.  

In total: 10 hours in my home during Covid.  Caused water leak that damaged neighbor's apartment.  Never followed up on damage.  Left my heat disabled while fixing the AC.  I'm not sure how this process could have been worse.  And I'm still waiting on them to follow up on the damage.

Found Ed the Plumber in our church's bulletin. A service call to our building was $125. We had three issues in our unit that needed to be addressed, each issue that we were quoted at $500 per each, or $1,500. This quote was going to cost me more than double the amount I donate to my church every year. I ended up paying the $125, and then had another plumber come in and complete the job for only $200 all together.

If you want to pay high prices, then go to Ed the Plumber. Otherwise I'd just move on.

Dishonest company.  I have eight furnaces for my building and they solicited me for a tune-up and turned off the tenant heat, demanding money to turn it back on BEWARE!!

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