Best Businesses in Illinois

I had a laundry room drain that backed up just before Christmas.  Alexandra responded within 10 mins to my online request.  She gave me a two hour window when to expect them, and they did make the window! The company came out free of charge, looked at the problem, gave me a very reasonalbe quote and did the work. They  used a camera to check the line and showed me the real problem, tree roots in the main drain. They gave me a very reasonable rate to do the extra work. The notes are laptop computerized and so was the billing.  I have used a lot of plumbering companies in the past and this one will now be my go to. The workers, were knowlegeable, polite, efficient, and cleaned up nicely after they left. You cannot ask for more. I am telling my neighbors, they are that great. Thank you Jeff & Hernan for an excellent job.   I know you are not going to believe my story, but it is true! Try 'em, thank me later.  They are a new 3 yr franchise and have their act together.

We recently had a plumbing disaster right before a major family infestation was about to invade our house.  Shannon and crew, despite dealing with their own substantial work load, were able to juggle everything and get the work done just in the nick of time, and UNDER BUDGET!!!  I really can't thank these guys enough for giving us our family Easter back!  Would recommend performance pro to anyone.

Called Paul again for an ejector pump that failed us.  Paul came right away and diagnosed the problem.  He did a fantastic job with a newer more efficient and quieter pump.  We also asked him to replace our dying water heater.  It was rusting and leaking as well.  As always, Paul was prompt, used industrial strength materials, was courteous as usual, and did a bang up job with setting up new pipe connections!  Great guy and a family guy!  He's local and and always explains very thoroughly how each part works and why something fails!  Five starts through and through!

Update: Over 2 years later garbage disposal stops working. After a quick call to company Carmen shows up and with a quick turn of an Allen wrench has it back and running again and doesn't charge me a dime even though the warranty has already expired. Would definitely use again!

My bathtub faucet broke while i was giving my daughter a bath and the water wouldn't stop coming out. I called Rescue Plumbing and within 15 minutes, Dax got back to me and told me he would be on his way. A short time later he arrived and immediately diagnosed and fixed the problem by replacing the cartridge and repairing the faucet. I really appreciated the amazing responsiveness and efficiency during a stressful time.

I wish I could give Dominick ten stars! 2am and the sump pump alarm is going crazy and pouring rain outside. I frantically call two contractors I have dealt with and four other ones trying to find somebody and then happen on Sump Pump Doctor as Dominick picks up the phone and shows up within the hour. He replaced both my sump pumps (the other had not been working for quite a while), explained that the previous guy put in a Zolar and to stay away from that brand. He also put in a different check valve that doesn't sound like a mini thunderclap every time the pump discharges. And the emergency price was $750 with the pump, install, radon pipe modifications which is less than most would charge during non-emergency hours. I cannot say enough about the professionalism and responsiveness of Dominick. He also does injector pumps (which I wish I knew when mine went down last month and I got a good soaking not only from the water in the basement but from the guy who changed it). Thanks Dominick! You are a life saver!!!!

Pete did a fine job installing a new utility sink and reworking some of the plumbing. Responsive and friendly.  We'll work with Pete again if we have any more plumbing issues.

Same day service fixed what needed to be fixed will definitely recommend thanks again

Last Sunday night, at around 12:30 p.m., my uncle called for a clogged toilet to be cleared.   This is the only toilet in his apartment and he is over 70 years old.    Advantage Plumbing was there within the time frame and cleared the clog.   Thank you for taking care of this in a timely fashion.   My uncle could not wait until morning as two other plumbers (one advertising 24 hour service) would not help him.

Definitely appreciate the quick response.

I texted Drain & Plumbing Services this morning and they came out within 4 hours to unclog two toilets.  Misha and Austin were friendly, informative and professional.  Highly recommend!

Marc and his team are fantastic! They just did my entire historic home's plumbing efficiently and cost-effectively. They were part of the planning and problem solving in this total gut job and I couldn't have done it without them.
They've serviced my other homes for years, always there when you need them.

These people came out to the complex, didn't give us proper notice, shut our water off, because they were working in the building unannounced. I saw the one plumber in his vehicle texting, when I returned, he jumped out and ran into the building. I was gone for about 25 minutes. I have watched these guys milk the clock, so much, its ridiculous!! Getting back to my misfortune with them. Since, they were in the building unannounced, I was struggling to get water to bathe with, since, they turned the water off. I subsequently had to leave, and forgot to put the lever down, because no water was coming out. I got a call from the neighbor explaining there was water coming into the laundry room. They turned off the water, but, never called me, nor did the Association. Had they called me, I would have instructed my friend to bring my key, so that they could enter my unit properly....instead, they broke into my home....breaking my stick, holding the window close, and forcefully entered my home, and taking some important items!!! I filed a police report, and they basically did nothing. They also left the chair under my window all weekend, that they used to gain entry!!! How irresponsible!!! In addition, to leaving my unit available for anyone to come in. I am saying to you.....potential clients....do not use this company!!! They may have a few positive ratings, but, this is the real truth about this company. They do dirty stuff like this, then hide behind the Association, to get away with dirty deeds!!!! You have been warned!!!! Of course you would defend the actions of your company....should I post the police report, and the police response??? You can call the new Association that was just put in place after the incident!!! I am not going to go back and forth with you Michael....keep defending the actions of your irresponsible workers!!!! By the way Robyn Braun, just started with the Association, in November or December!!!! Right there, he claims to have known her for 15 years. So, I don't think that's going to help you Michael!!! Train your people better!!!
I will be posting this everywhere!! These people need to be held accountable!!!
I am a business owner x3, and I am also a consumer. I am letting people know to be aware of this company.
I reached out to these people requesting payment for my loss, and they never answered. They left my unit open, with a chair under my window, and think they are not responsible!! They took the screen out, and never put it back, I've found it.......I warn you people, I have spoken to many people in this complex, and they prefer that this company not working on the premises. There have been many complaints about this company!!! I encourage anyone wanting to do business with them, to read and share this review.....this is very serious!!!

Extremely nice, professional, punctual, and did a great job. I highly recommend his services!

They were great! I had a gas leak and needed a plumber to fix right away to turn my gas back on. They even gave me an estimate and fixed my pipes in 1 morning. The work was great quality as well.

I recently purchased a slide in stove for my kitchen remodel. It wouldn't slide all the way in because the gas line was in the way. Derek from RMO came out and was able to move it without any problems. The work was affordable and Derek cleaned up his work area really well. I will definitely call them back for any plumbing needs in the future!

We live in an older home built in the forties. There are few people familiar with some of the older homes in Hinsdale and the piping. We reached out to Soltwich and they were responsive, affordable and helpful. We definitely recommend their services.

Set up an appointment with them very quickly, which was great! But once they got there they said that they don't service our HVAC unit, understandable. But the tech decided that it was a good idea to completely turn off our HVAC unit. He said better safe than sorry. Didn't even ask if it was okay if he could turn it off. We have now been 2 days without AC and we have a dog at home that could possibly over heat because the weather is getting warmer. We do not n i.e. How the tech turned off our HVAC unit but have tried everything that we can think of to turn it back on. Even another tech from a different company couldn't even figure out why they would do that or how to turn the unit back on. I will never use this company again. And if you want to us them I would be very cautious!

DO NOT HIRE THIS COMPANY, for anything!!!  Charges $125 to walk in your door, whether you hire him or not.  Was told on phone when I made the appointment, if I hired them the $125. would be waived.  I assumed that meant deducted from bill.  NO... it did not!!!   I found Ed the Plumber information in our church bulletin and expected them to be trustworthy, honest and reasonable.  Quote was $498.00 to replace my kitchen faucet (which I purchased separately).  Since I choose NOT to hire them I had to pay the $125. !!  

Next day I hired someone else and paid $175.00 TOTAL for this simple job.

This guy is a thief and using the church bulletin to rake in the $$$. I had to ask about the parishioner discount and then ask for senior discount, which only reduce the quote to $438.00.  Ridiculous, definitely out for the bucks and not to earn a good reputation.

Dishonest company.  I have eight furnaces for my building and they solicited me for a tune-up and turned off the tenant heat, demanding money to turn it back on BEWARE!!

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