Best Businesses in Illinois

One of my tenants had an issue with flushing their toilet because it black flowed so I searched and contacted Zoom Drain. Pam, who was the dispatcher for the Chicago location, told me that the soonest she could have a tech come out would be tomorrow afternoon. After explaining to her that my tenants were elderly  she told me that she would contact the sister company which was located in Glenview.  Pam called me later on to tell me that she was able to find 2 techs from the Glenview based location. I got a text from Zoom Drain saying that their tech would arrive within 30 minutes.  Christian and Antonio arrived and were both wearing face masks due to covid. They were able to assess the problem with the toilet which was a single clog issue and it was due to the old pipe drain and a flushable wipe. Both Christian and Antonio suggested that new toilet bowl would be more efficient because the old toilet didn't have enough power in the flush in addition to it using alot of water. They also explained what I expect to see whenever I decided to get some work done on the outside drain. All I can say is that Pam, Christian and Antonio were all professional. I was satisfied and I sincerely appreciated their help. I will be looking forward to using the services of Zoom Drain in the future.

Performance Pro Plumbers were great!! My sump pump went out, they came out the next morning and put in a new one, and adjusted the float and positioning of my backup pump to make it operate more efficiently.

There is a reason why Paul has such great ratings on Yelp. He is friendly, very experienced, and efficient. Great family-run small business! He helped me via the phone first, and then came out later and was able to figure out the reason and solution to the leak quickly. He knows his stuff! There were no diagnostic bs or fees. His final pricing was reasonable and even gave me good upkeep tips. Highly recommend!

I had to reach out to Forte because they were on a list of authorized servicers for my hot water heater warranty.   Other plumbers refused the job outright because of the brand, and my original installer even suggested (repeatedly) that the warranty would not be valid. The first authorized place I called answered with voicemail and never did call me back.

Forte Plumbing actually had a real live person to answer the phone, a very nice lady who took my information and arranged for someone to contact me as soon as they were available.  

Even though it was apparent he could not fit the job in on a busy Friday, Robert Forte made several calls on my behalf to determine how I could get a replacement for my hot water heater.  He spoke with the supply company and was able to give me specific instructions on how I could get the unit on my own in the meantime.

Mr. Forte wasn't actually able to do the work, and he realized this from the start.  He could have just said, Sorry, call me Monday.  But what he DID do was enable me to have another plumber handle the job because I was able to satisfy the warranty issue.  I WILL contact Forte Plumbing when I next have a need.  And I WILL recommend them to anyone that asks.

We had a garbage disposal that went out and a Bidet that needed to be installed. The person on the phone was very nice and it was easy to schedule and appointment.  They scheduled a free estimate, arrived on time, and were very professional.  Logan and his partner Dennis inspected the items I had called and provided what I thought was a quick and fair estimate.  I decided to have them do the work and they started immediately.  They wrapped up the jobs quickly, professionally, and with no mess.  Overall it was a very easy experience thanks to Logan's clear and professional explanation and execution of the work required.

Dominick specializes in sump pumps, backup systems and ejector pumps. He is a professional who will get the job done. Do not hesitate to contact him for your sump pump needs!!

I called Pete today to take a look at our sump pump, humidifier, and hot water heater. I called this afternoon and he fit me in same day. He's courteous, professional, and gave us a quick diagnosis of our problems. He did not try to upsell us any products we did not need. He's local, which is important to my family. I will definitely be calling him for any future plumbing needs.

Same day service fixed what needed to be fixed will definitely recommend thanks again

Fast response removal, replacement and repair.
Professional, courteous, clean and very kind.
Gave estimate and billed accordingly.
Will have Advantage back next week for additional long put off repairs.
Quality work.
Ask for Edward Plumber Hands - the best.
Thank you for the excellent result

Update 4/25/19

Used DPS again to replace new water heater and address a possible pump issue. They again provided an exceptional experience. They continually maintain professional service and make every effort to exceed expectations.

As advised in some of my other posts when I see a long review I don't have the patience to read it all so if this is the only paragraph you read I will sum it up in a few sentences. When you invite someone into your home you don't want an awkward uneasy feeling while they are their working. In addition, you want to have the piece of mind to know the job will be completed professionally every time. Drain and plumbing services team did an outstanding professional job and I never had that uneasy feeling in my own home, below is my explanation why.

I needed a plumber to replace a section of pipe that split. I reached out to several different companies (mostly the ones with decent yelp reviews)and drain and plumbing services was by far the best. Phil and Mike came out explained the options and completed the project in a timely matter. *Note one of their competitors and very highly yelp rated was going to charge me $150 for a valve that Phil were going to install for $15. Additionally, Phil spotted a incorrect gas line hook that would eventually cause huge issues down the road if not addressed immediately. The attention to detail and service is why I called them back to fix the gas line.

Austin came out to fix the gas line and I experienced the same service and attention to detail as with Phil and Mike. Austin explained how he was going to resolve the issue and kept me in the loop with the progress. During the project Austin noted a few bad connections separate from the line he was working and without making a recommendation of having those changed he took care of it immediately.

I will continue to use drain and plumbing services simply because I feel a sense that they won't cut corners on their services and they won't attempt to overcharge their customers.

Don't hesitate to call this company! I had a leaky shower faucet at a rental property in prospect heights. The kind receptionist helped schedule an appointment.
Marc arrived soon after to fix the problem. He showed up on time and solved the problem in a very efficient manner. It didn't take him long he seemed to be very knowledgeable and equipped for the job. It was my first time using a plumber in a long time. I plan on using this local business anytime I have a plumbing issue and you should too.
Thank you MD Plumbing for helpful and  kind customer service reps and professional well trained technicians . Not all companies are easy to work with but at MD Plumbing & Sewer the experience couldn't have been any easier!

Our water heater went out on last Saturday night.  Called Courtesy since they were the only place open 24/7.  Same as some of the others I was charged $150 for them to come out.  The technician, Justin's work was extremely clean and efficient, which was very appreciated given the time of night.  He was also a super nice guy.  Not that we had a choice, but the service was so good, we'd use them again.

Extremely nice, professional, punctual, and did a great job. I highly recommend his services!

They were available to work quickly, and did good work. David was patient and explained not only what the issues with my plumbing were, but how they were caused.

All in all I felt like they took good care of me.

Work done was replacing a pip with a root rupturing it, cleaning a grease trap, and replacing a toilet seal.

They worked with financing partners that allowed for flexible terms that worked for me.

Very responsive, prompt, on time and did a neat job of piping up shower valve and diverter.

Always good service and fair prices.  But then again, we have been customers for only about 30 years.  ; )

I had a new Furnace, Air conditioner, and Thermostat installed. The furnace broke exactly one year from the installation date. the thermostat took three service technicians to get working right, and the brand new Air conditioner was installed damaged. I would not recommend this company to anyone. I spent way too much for substandard equipment.

Please beware they will charge you a arm and two legs!!!  My husband found Ed the Plumber information in our  church bulletin and expected them to be trustworthy, honest and resonable or simply industry service rate  ( which does not mean cheap), but no they are absolutely the worst wanted to  replace a toliet, they quoted me over 1,750.00!!   I asked what type of  toliet costs that much... he said a Gerber so I wanted to research it  I asked for a model number and was told I DON'T KNOW, the most expensive one I found was 389.99 so are they charging 1300.00 to install, hypothetically even if the toliet costed 750.00 are they charging 1000.00 to install??  Then he said if you purchase the toliet we will install for approximately 700.00!!! I also was going to get my tub caulked since they would already be here they quoted 385.00 for just around the tub!!! This company is the absolute worst type of ripoffs ever, they prey on parishioners seeing  their advertisement in the church bulletin and believe they are contacting a honest business, but the truth is Ed the Plumber is   just using a cheap form of advertisement with a very large potential customer base with a lot of word of mouth. I really wish I could give them a  -0 for a rating!!!

Dishonest company.  I have eight furnaces for my building and they solicited me for a tune-up and turned off the tenant heat, demanding money to turn it back on BEWARE!!

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