Best Businesses in Illinois

These guys were great, came out within 2 hours. Technicians took the time to diagnose and explain the issue. Very honest and reasonably priced. Highly recommended

Performance Pro Plumbers were great!! My sump pump went out, they came out the next morning and put in a new one, and adjusted the float and positioning of my backup pump to make it operate more efficiently.

Paul was a great find.

I was performing a garbage disposal replacement and found the new disposal would not fit with the existing pipework. Wanting to make sure it was done right by someone with experience, I contacted Paul to rework the sink plumbing to accommodate the new disposal.

His quote turnaround was fast and he was able to schedule me in at a very reasonable time for a very reasonable price. His communication was friendly and clear throughout the process. He runs a local family owned business and his experience and pride in his craft shows through his work. He is now my go-to for any plumbing needs. I highly recommend Paul.

Courteous - efficient - thorough - reasonable - They are now in the book as the go-to plumbers for this house!

The work was done quickly and professionally, and with short notice. There was an issue that I brought up with the price, and this was completely resolved by costumer service.  I appreciate that they care enough to reach out to customers and fully resolve issues.

Dominick was quick to get back to me and set up an appointment for Monday morning. He was right on time and had my old ejector pump removed with a new one installed in less than an hour. New pump looks and runs beautifully. I recommended him to my father who used used him a few weeks later to replace his faulty ejector pump as well.

Pete did a fine job installing a new utility sink and reworking some of the plumbing. Responsive and friendly.  We'll work with Pete again if we have any more plumbing issues.

I called to schedule a service.  When I told him what was involved, he never called back.  I was not important enough to service.

We had a technician from Advantage Plumbing come to our home yesterday to diagnose an issue with our master bathroom toilet (as well as to check on two other plumbing issues in our home while he was here).  The tech was Harry Potts and he was very knowledgeable and respectful.  He was able to quickly and specifically assess and address the issues. I would definitely call Advantage Plumbing in the future (if and) when another problem arises.

Also the women who answered the call line (Cynthia -and on a later call- possibly Kim) were very congenial and professional.  I had called 2 other plumbing companies prior to contacting Advantage Plumbing.  Advantage was the first to not only respond to my call but to commit to sending out a tech. within a few hours.  Definitely a 5-Star company and team!

DS

Asked for a quote for a garbage disposal replacement around 5pm, had an estimate within 5 minutes and an appointment for the next day to replace.  They were the lowest estimate out of 4 and for sure the most responsive.  Mike was a great plumber the next day and found a small leak that I didn't know about somewhere else.  Would highly recommend.

We received a bait and switch. We called around to find a plumber, as our sewer system was backing up into the parking lot. THEY told US they could rod out the sewer for 400.00. They came out and insisted we pay them a check on the spot. Then the guy told us that what he accomplished was nothing, that we had to have our sewer system sucked out and that he couldn't do it and we had to call another plumbing company. So I asked what he accomplished, and he said basically nothing. My conversation with him was to ask, now that you have done this rodding, the sewer will work? and he said no, it will back up to the parking lot just as before. so what did you accomplish? We did what you asked us to do. Is this the type of plumber you want to hire?

When we called the plumbing company, we were met with no response. All I have left at my disposal is to give them the review they deserve.

Ken R.

We cannot say enough positive things about our experience with Courtesy Plumbing. Our garbage disposal was pouring water out of its bottom and after a call to a very compassionate receptionist, our anxiety was lessened. Jason showed up at our door this morning at 8 a.m. and assessed the need for a new one. He was back later to install a new one for us. He was very professional, yet friendly, and very knowledgeable about his work. Thank you, Jason, and thank you, Courtesy Plumbing, for responding so quickly.  We will be calling again.

We had a small job and no other plumber wanted to touch it. One other plumber gave us a ridiculous price of $800. The Sewer Guy charged us $100, $50 for the part. Greg came out and did an excellent job! I will definitely use them again.

They were great! I had a gas leak and needed a plumber to fix right away to turn my gas back on. They even gave me an estimate and fixed my pipes in 1 morning. The work was great quality as well.

Very responsive and professional as well as being reasonably priced. Has always provided good insight to the work that I needed done and I would use them in the future. Replaced my 40 gallon water heater that went out for a 50 gallon one for $100 less than what a well rated competitor wanted for another 40 gallon one.

So I just had a plumber over to the house to look at the garbage disposal.  He looked at it for 5 mins and told me it was bad and I had to replace it.  He then tried to upcharge me by trying to sell me one for $150 or a better one for $300.  Since I told him they were overpriced and that I was going to buy one myself, he tried to charge me $136 for him coming to my house for 5 mins.  Couldn't believe it. He stated that was there hourly fee and they had to charge me for 1 hour.  Obviously I didn't pay it.  First they try to overcharge me significantly for the garbage disposal and then they want to charge me for an hour of work at $136 an hour!!  I would go elsewhere with your plumbing needs. Perhaps someone who is more trustworthy.

So update on this:

I was contacted by customer service who offered to refund my $85 initial fee and 20% off repair (so $1,040.00). I told them I wasn't upset, I just think they are fleecing people.

I contacted Lennox directly, they told my unit was out of warranty. They also told me I could only get parts through Lennox. I simply typed the part number into an amazon search, the exact lennox part came up. Shipped to me it cost $110. It took my 20 minutes to install the part. Im not any sort of HVAC tech. The repair took a philips screw driver only. Everything works fine now. You do math on this one. Just don't use Four Seasons unless you want to be straight up robbed. The 2.5 stars is accurate.

I am so upset with Ed the Plumber. They charged a ridiculous amount of money to show up for a simple job. When I tried to discuss this with them, I got the same sorry, there is nothing I can do speech, and if I refused the service, they were going to charge a $125 fee for showing up. The woman who answers the phone hung up on me when were discussing her unscrupulous pricing tactics. We had used Ed the Plumber in the past, but I will NEVER use them again, and I encourage anyone else NOT to use them as well.

Dishonest company.  I have eight furnaces for my building and they solicited me for a tune-up and turned off the tenant heat, demanding money to turn it back on BEWARE!!

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