Best Businesses in Illinois

These guys are a total ripoff! They charged my parents nearly $4300 to replace a water heater in their manufactured home. Granted, a manufactured home water heater is more expensive (I called the supplier this one came from and got a price of $1389.95). When I tried to get an explanation of the remaining $2800+ I got a huge run-around. My dad had to actually tell the guy where to get a manufactured home water heater from! Nate tried to tell me he had to go all the way to the southside of Chicago to pick it up but I googled the address and it was only 15 minutes from my folk's house. He also said if they wanted to wait 3 weeks (?!?!?! They were completely without water!) it would have been approx $700 less, which still would have made the repair bill ridiculously too high. I think he took total advantage of my 88 year old parents who felt like they had no other choice if they wanted to be able to have water without waiting weeks. I spoke with another plumber in their area yesterday who was shocked when I told him how much my folks had to pay.

Kudos to Tim Stefl, he's great plumber and human, has always been reasonable but this one was above and beyond   - I called when my kitchen faucet filter blew out and instead of coming over and charging to look at it he asked me to take pictures and email them to him.  He looked at the pictures and recommended that I go to Elmwood Supply and ask if they had the part I needed to repair it.  The gentleman there found me the part and gave me a detailed explanation on how to replace it - I was able to do it myself for $1.61

Quick follow up and quote. Have not used this company yet, but timely and professional.

I contacted D & L through yelp. Travis responded immediately and was willing to come on a Sunday evening. It was not an emergency as we still had access to another bathroom. Travis came on Monday and had to work very hard to clear our main line out. It was pretty bad and had to spend more time that he originally thought. All was good when he left and he even honored his original quote. Will definitely call again.

We called Stephens Plumbing for an estimate on installation of overhead sewers in our home.  We called them first because we had heard such great things and seen great reviews for them.  Unfortunately, we must have gotten the same patronizing, sarcastic plumber as one of the previous reviewers had mentioned.  He first asked me to tell him where the sewer pipes ran under my basement floor and seemed annoyed that I didn't know.  He then figured out where he thought they should be and proceeded to explain a different solution to our problem than an overhead sewer.  He also mentioned that Stephens does not do this alternate work so call someone else.  We again requested a quote for the overhead sewer as the village will assist in paying for that and we needed to provide quotes to them for reimbursement.  He asked if we wanted the quote mailed or emailed and we requested he email it.  Even though we expressed a need to make repairs fairly quickly as we had discovered there is a broken pipe under the basement floor, he advised us that his quote would take 2 weeks but he would try to speed it up.  My husband called after 1 1/2 weeks to see if the quote was ready and the plumber told him that he was waiting for us to tell him what to do about the broken pipe and that the village wouldn't pay to re-plumb your entire house.  He told my husband he would have to come out to our house again and look at what we had to figure out what needed to be done.  I thought that was what the original visit was for.  Obviously, he doesn't want our business and we still don't have a quote for the overhead sewer. Nor is the quote on its way since apparently, he's still waiting for us to tell him how to do his job. Very disappointed after hearing such good things about this company.  We'll take our costly plumbing job elsewhere.

We had an issue with our sink and there was a leak all over our basement. Although not a super emergency, he came out right away and fixed it. We have not had problems since. Great to have great professionals in our neighborhood who can provide quick, efficient, and affordable services. Support local businesses.

Tom was great we had our two sump pumps go out and he installed our spare sump pump in just a little while for an excellent price. I will definitely use Tom again. He has been one of the most responsive and excellent contractors I have hired on Thumbtack! Definitely call Tom!

Whiting Plumbing does quality work for a reasonable price!  They don't advertise too much so you must have been referred to them by family or friends.  Lane is knowledgeable and prompt!  We've used Whiting Plumbing to re-pipe our old house with new copper pipes, put in a new higher toilet, unclog and put a new wax ring on our upstairs toilet, and complete the plumbing when we installed a new tub!  He also installed a new wash tub and faucet in the basement and installed a new faucet in the kitchen!  I feel Lane is honest and reliable.  I would recommend Whiting Plumbing to anyone who needs a plumbing problem solved!

Showed up on time. Did the job professionally and precisely. Fairly priced. Wore shoe covers on the hardwood floors. I would recommend him to anyone in the NWI area. As a matter of fact I will be looking to use him again soon 5 stars

Heritage Plumbing is outstanding. Dave and Paul were extremely knowledgeable and gave us a lot of great advice. There was a problem with the first sink I picked fitting into the hole (hole too big), so they gave us advice on what to get. They were flexible on setting a return appointment, trying to meet my needs. When I finally got the right sink, they came out right on schedule and it was done. I haven't had a great service experience like this in a very long time. Highly recommended!!!

Used to be good, but newer staff are young, inexperienced, and trying to up sell. Found out after the fact that i've been charged for years for something i didn't need (TWO batteries in sump pump). also had someone out for a quote and ended up getting charged. will not use again.

Submitted a request on Sunday and Jeff responded quickly scheduling for Monday. The price was quoted, and Jeff was on time. He got to work unclogging the sink and we discovered the clog was further down the line, and went to work cleaning it out from the basement. Jeff remained calm, professional, and got the clog removed, while also teaching g me a thing or two. Jeff even looked at something else, continued the education, and quoted me for another job. When it came time to pay the price charged was the agreed upon price even though he was here longer than either of us expected. I've had my eyes ripped out by plumbers in the past, but I now feel confident that I found a company that will charge a fair price for fair work.

Hire Southland Plumbing for plumbing needs. Excellent service, fair pricing.

This is the first time using this company and the service was great!!  Called in the  morning and Mr. Travis was here by early afternoon. He is professional and knowledgeable.  If you're in need of quality plumbing services at a fair price, he's your man.  Would definitely call again.

This company is excellent.  I had an emergency happen and Karl showed up to take a look within 15 minutes of my phone call.  I had used their services once before and was happy with their pricing and work.  He calmed me down explaining what needed to be done and his crew was at my house at 8 am next day.  Roland is a very expert plumber, honest and down to earth.  I am so happy to have them as my plumbers.  I trust them implicitly.

Alex is a professional. Thank you very much for the hard work you did for me, it's much appreciated. I highly recommend AquaPro.

Plumbing - Friendly knowledgeable staff. Excellent work done on a Saturday in a timely manner. Kyle was great and very personable.

Had an emergency plumbing problem in our building where water was spraying everywhere! At midnight, a plumber from J. Blanton came out and got it to stop. The next day they were back with a crew to make a repair and there was barely any down time with the water shut off. 5/5 recommend.