Best Businesses in Illinois

I own a town home.  I've had numerous problems with my sewer and have had several plumbers look at it.  Most recently about 25 feet of sewer line outside my garage crashed.  The first plumber knew there was a problem because he put about 40 feet of rod through the clean out in the kitchen, which came with the house.  He noted that it was only about 17 feet to the sewer main.  He didn't have a camera and never came back.  I called the plumber I normally use.  I thought that if I was going to change a pipe, I might as well have a clean out installed.

He located the problem and dug a hole about 5 feet down.  There wasn't a pipe there.  Before talking to me, he dug a hole a couple feet away and changed a pipe to install a clean out.  He threw out the pipe before I could see it and tried to convince me that there was a second problem.  He didn't come back to seal the hole until I called the Illinois Attorney General.  I called a third plumber who located the problem in the common area.  He dug a hole so deep they hand to dig a stairway so they could get in and out.  I called a fourth plumber who located the break on a 45 degree angle in the common area.

I contacted All Star Plumbing and Sewer.  Michael found the problem right away.  They dug a hole about 3 feet deep  6 inches from where the second plumber dug his first hole around 2 feet from the end of the clean out.  The pipe actually went straight down.  It kind of makes sense because some units had basements, but the issue is I had about 15 feet of unnecessary pipe and about 3 unnecessary turns.  All Star fixed that design flaw by putting an elbow on the end of the pipe and turning it out.  They verified that there were no tie ins after that point.  I put gallons of water through that pipe to test it.  It works great.

The other thing is All Star is legit.  As part of the due diligence, I checked his license with both Chicago and Illinois on their web site.  He gave me a copy of his insurance certificate.  I even checked his business with the State of Illinois and it's in good standing.  He gave me the permit and dig numbers.  I could see where the utility companies marked the lines.  I was there with the building inspector when he examined the work.  He wouldn't take Bill or my word for anything.  He wanted to see it.  The inspection passed with flying colors.  He was listed as A+ on the Better Business Bureau's web site.  His Yelp reviews were all 5 Star.  I agree All Star Plumbing and Sewer deserves all the stars so I'm giving them another 5 start review.  The icing on the cake is their price is reasonable.

I was very happy with their installation of my Rheem hybrid heat pump water heater. It was kind of complicated and I was having a hard time finding someone to install it. They did it quickly and at a good price. Thanks again.

Had a leak from my condo shower to the unit below me. Mo was quick to respond, showed up on time, diagnosed and fixed the issue within the same day. All at a fair price. I'm pretty handy and it was easy to tell he is experienced and knows what he is doing. Doesn't get any better in the handyman business. Will definitely call again for future needs!

Reliable, respectful, knowledgeable, prompt and trustworthy. Thank you! Will call again for any future needs!

Moved into a new house 2 years ago and have nothing but good things to say about these guys. They updated my water lines, re-routed drains during a kitchen remodel, and even suggested better ways to save me money when reviewing the scope of work. They do great work and will do their best to get what you want. Legit would not go to any other plumber so long as these guys are in business.

Have used A Solutions several times over the years for jetting our sewer line and they have always been very responsive, professional and answered all of our questions.  Highly recommend!

I have used Reeg a few times. They come out quickly, work fast, and do a great job. They are super professional and their rates are competitive. They are my go to.

This is my third time working with Denny and would absolutely recommend it. He's reliable, trustworthy and professional. He does a great job. I wouldn't use anybody else to repair things around my house.

Construction and services replaced 3 toilets and hauled away the old toilets. The work was good and the cost was reasonable. Would certainly use again.

Our shower had a steady leak. I called Michael and left a message. He returned my call quickly, asked me detailed questions to suss out the problem, and gave me a fair price for the repair.
Miguel called me the next morning and came over immediately to fix the leak.
He was very professional.
I definitely recommend this business, and plan to use them again for future fixes.

My wife and I own a duplex condo where the lower level is below street level.  We had been experiencing a sewage smell which had been worsening over time.  The smell was emanating from what I thought was a sump pump, so I searched on Google for a plumber who could assist with this issue and found Dominick.

Dominick was fantastic.  When I first called, he answered the phone and asked me to send him some photos of the sump pump so that he could diagnose the issue.  Dominick immediately informed me that I had a sewage pump, not a sump pump.  Also, someone who apparently was not a plumber had installed a backup sump pump, instead of a backup sewage pump, which was completely improper and was causing some of the problems.

Dominick quoted me a price to come over and replace the pump with a new sewage pump.  He was very thorough and spent about 7 hours removing the old pumps and installing a new sewage pump. He also replaced some PVC piping which had been incorrectly installed.  He sealed the piping and the metal cover over the sump pit.  Dominick additionally replaced a valve in the piping which had been loudly slamming shut every time the sewage pump expelled wastewater; he installed a type of dampener which eliminated the slamming sound.

I am very pleased with Dominick's work as the sewage smell is completely gone and the new sewage pump has been working well.  I would definitely hire him again, particularly for complex projects.

Great guys, provided a fair assessment, were thorough.

Patrick is awesome!  He helped us with a big sewer issue last spring and, today, just fixed a bad blockage in our basement.  He's prompt, reliable, and gives you the straight scoop in terms of your options.  We've given his name to several friends and will use him again!

Noe was fantastic! Super friendly and knowledgeable, and provided us with excellent service for an affordable cost. We recently purchased a new condo and the shower/tub was leaking into the ceiling of the unit below us. So grateful for Noe's help, would highly recommend!

Wonderful service, came the same day (a Saturday no less), solved one medium-sized problem and was able to solve a second issue which could have been a big headache.  Thanks to Dave G for professional, friendly service.

We had a bit of an emergency at the house because we didn't know where the shutoff was and I was in the hospital so I couldn't help. I called and they took care of everything from calling the city to have them come turn it off, to getting someone there same day, and telling us what to buy for replacement. Have came and did a great job installing and then the next day, we still didn't have hot water so I called and Jason walked us through restarting our hot water heater over the phone. Great customer service and attention to detail!! Thank you!

I have hired Jorge from Right Away twice for separate issues.  He arrived on time, was efficient, and provided a good explanation of the issue and his recommendations.  I would recommend the company and will use them again in the future.

They priced a basic job 2 1/2 times competitors. They quoted this to my wife. When I called back they drastically lower their expected price. Suck scumbags trying to rip off a woman!
Absolutely will never use

William and team reached back out to me and made sure my original was taken care of and then some! Joseph that came was professional, courteous and made sure all my questions were answered! I'm glad we gave 4s another opportunity to fix our sump pump issue, they were prompt and had very flexible scheduling! Thank you William and team!!!!!!!!!

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