Best Businesses in Illinois

I own a town home.  I've had numerous problems with my sewer and have had several plumbers look at it.  Most recently about 25 feet of sewer line outside my garage crashed.  The first plumber knew there was a problem because he put about 40 feet of rod through the clean out in the kitchen, which came with the house.  He noted that it was only about 17 feet to the sewer main.  He didn't have a camera and never came back.  I called the plumber I normally use.  I thought that if I was going to change a pipe, I might as well have a clean out installed.

He located the problem and dug a hole about 5 feet down.  There wasn't a pipe there.  Before talking to me, he dug a hole a couple feet away and changed a pipe to install a clean out.  He threw out the pipe before I could see it and tried to convince me that there was a second problem.  He didn't come back to seal the hole until I called the Illinois Attorney General.  I called a third plumber who located the problem in the common area.  He dug a hole so deep they hand to dig a stairway so they could get in and out.  I called a fourth plumber who located the break on a 45 degree angle in the common area.

I contacted All Star Plumbing and Sewer.  Michael found the problem right away.  They dug a hole about 3 feet deep  6 inches from where the second plumber dug his first hole around 2 feet from the end of the clean out.  The pipe actually went straight down.  It kind of makes sense because some units had basements, but the issue is I had about 15 feet of unnecessary pipe and about 3 unnecessary turns.  All Star fixed that design flaw by putting an elbow on the end of the pipe and turning it out.  They verified that there were no tie ins after that point.  I put gallons of water through that pipe to test it.  It works great.

The other thing is All Star is legit.  As part of the due diligence, I checked his license with both Chicago and Illinois on their web site.  He gave me a copy of his insurance certificate.  I even checked his business with the State of Illinois and it's in good standing.  He gave me the permit and dig numbers.  I could see where the utility companies marked the lines.  I was there with the building inspector when he examined the work.  He wouldn't take Bill or my word for anything.  He wanted to see it.  The inspection passed with flying colors.  He was listed as A+ on the Better Business Bureau's web site.  His Yelp reviews were all 5 Star.  I agree All Star Plumbing and Sewer deserves all the stars so I'm giving them another 5 start review.  The icing on the cake is their price is reasonable.

I was very happy with their installation of my Rheem hybrid heat pump water heater. It was kind of complicated and I was having a hard time finding someone to install it. They did it quickly and at a good price. Thanks again.

Could not be any happier with the experience that we had with Mo! We just bought a home and had a number of projects that we needed completed, and Mo was on time for the appointment and had all of the tools necessary for everything needed. He also wore his mask the entire time, was thorough, professional, and one of the nicest people we've met!

We had a really hard time finding someone to come out and help with the projects in our new home (new toilet installation, switching out the washer and drier, caulking several areas, and fixing a few minor issues). Larger companies rescheduled on us twice, so we decided to go with Mo and I'm extremely happy with did.

You will be too!

Needed a new sewer pump and they replaced it in less than 30 minutes. Highly recommend. They are very efficient. They answer right away. Good customer service.

We had a few major things that need to be done and this crew worked with our budget and got the job done under schedule. This is what you want in plumbers, right? Good and friendly crew. Best of all they were unfazed by my very excited dog. Well, actually, the best part was they got the job done.

I had reached out to A Solution Sewer & Plumbing Inc. for a plumbing issue that I was having. I had found their business information on the BBB website. I highly recommend this company for any major plumbing repairs. When the plumbers come out to assess the damages, they will have all of their equipment with them. The plumbers that work for this company have good customer service. They are honest, straight to the point, and they listen to the customer. Also, I had used this company as my second opinion company to assess the damages.

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The Problem: My main home sewer line was breached and damaged by some shrubs in my front yard. My shrubs' roots were clogging my main sewer, causing my sewer water to come back into my basement. The plumbers told me that I needed to have a portion of my sewer line replace to fix the clogging issue in my front yard.

The Solution: This company had to perform an excavation in my front yard to repair the sewer line. Their treatment plan was to replace the damaged part of the sewer line. Included with the treatment, they had installed an outside cleanout valve to the main sewer line and removed and destroyed the shrubs and their roots in the yard that was damaging my sewer line. This company also coordinated with the City of Chicago by pulling city permits to perform the excavation.

Post Repair: As for my home sewer line, everything is working fine with no problems. This job took two days to repair. The first day was to unclog the line and triage the line to use my plumbing. The second day was to finish off the repair and coordinate the certification of proper sewer line replacement by the City of Chicago.

I've used this service twice and each time was happy! The estimate they gave me to root my sink was lower than a competitor for the first visit. For the second visit, they allowed me to purchase my own replacement kitchen sink disposable which saved me money. They also replaced my faucet.

Dennis showed up on time and did a great job of reattaching my kitchen sink to the granite counter-top at a reasonable cost. He also replaced some of the older rusted pipes with new ones that he ran out to buy to complete the job. He was pleasant to work with and I will use him again when I have the need.

Fixed our sink. Very reasonable price. They were delayed in arriving. They left to get the needed part, came back & fixed the problem. They even cleaned drain at no extra charge. Will use them again.

Called about our clogged up kitchen sink. Miguel came out and did an outstanding service job! He got the job done, cleaned up when he was done and was so friendly!Definately recommend Prefferred Plumbing!

Dominick is the best. He was able to see me same day, fixed the issue quickly, and was incredibly nice. I will absolutely call him again if I have any plumbing issues.

We had a leak and these guys were so immediately responsive and communicative and they were able to fix our issue so quickly. We wouldn't hesitate to use them again!

We had Patrick and his guys do a major concrete, trench drain replacement job for our condo association.  Patrick was able to secure premium materials at an excellent price and get the job done under budget.

In my experience the worst part about working with contractors is reliable estimates and timeliness. Patrick showed up when he said he would, he got the job done in the time he said he would, and he did it all under budget.

The work he and his crew did is perfect and we couldn't be happier.

We will all be recommending these guys as our primary sewer and plumbing resource from now on.

Thanks again, guys!

He  responded quickly. Gave great  advice on solving my tub drainage issues. I highly recommended them.

We just had the best experience with a plumbing emergency. We had water back-up into our basement. Andrew was very professional, knowledgeable, fast and very nice. For our plumbing needs in the future we will go to DiFoggio & Sam Plumbing.

My second floor bathroom shower valve was leaking after twenty years of wear and tear. Jason and his partner David were very knowledgeable and professional in in assessing what the job would require to sucessfully complete the repair or replacement of the valve.
Jason determined that the delta cartridge would only require replacement not the valve itself. The job was performed in a professional and timely manner! Thank you Anderson plumbing as a prevouis quote from another company would  have cost me $1,900 to replace a valve that wasn't necessary.

the best plumber Relaible trusted great job experience best customer service will recommend

Kennedy Plumbing was even worse.  Danny replaced two toilets.  He assumed that because I am elderly and disabled, I would not notice that he switched the fifty dollar seats that came with the toilets with $15 seats that don't even fit.  What is it about plumbers that they want to rip off the disabled and why did Szabo and Kennedy both think I was so stupid?  Not that it matters, but I'm a college professor with a PhD from Notre Dame.  I am appalled thinking how often these rip-off artists must succeed.

Excellent service and honest dealing, going well beyond expectations.

We stumbled on to 4S Plumbing unwittingly through a referral from another plumber that wasn't able to help us. It was a happy accident though. Our plumber Tim was not only professional but an all-around nice guy who was happy to answer questions and look at other plumbing and leak issues around the house.

Tim had come to replace a kitchen faucet, but by the end of the visit our jammed garbage disposal was working and our previously useless upstairs bath had water pressure. Except for the faucet, these were all relatively simple fixes that a less scrupulous plumber could have easily have used to run up the bill. At the end of the day, half of our household maintenance list was checked off, and our bill was less than $400.

As for the backend, Bill responded immediately to our call, scheduling Tim's visit within a few hours. Billing was prompt, and all labor and parts charges were clearly delineated in an email receipt, which we were able to pay online.

In short, 4S is prompt, professional, modern and above all incredibly honest.

Tim, thanks to you, my spouse will be able to take her first hot bath since we moved in.

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