Best Businesses in Illinois

I own a town home.  I've had numerous problems with my sewer and have had several plumbers look at it.  Most recently about 25 feet of sewer line outside my garage crashed.  The first plumber knew there was a problem because he put about 40 feet of rod through the clean out in the kitchen, which came with the house.  He noted that it was only about 17 feet to the sewer main.  He didn't have a camera and never came back.  I called the plumber I normally use.  I thought that if I was going to change a pipe, I might as well have a clean out installed.

He located the problem and dug a hole about 5 feet down.  There wasn't a pipe there.  Before talking to me, he dug a hole a couple feet away and changed a pipe to install a clean out.  He threw out the pipe before I could see it and tried to convince me that there was a second problem.  He didn't come back to seal the hole until I called the Illinois Attorney General.  I called a third plumber who located the problem in the common area.  He dug a hole so deep they hand to dig a stairway so they could get in and out.  I called a fourth plumber who located the break on a 45 degree angle in the common area.

I contacted All Star Plumbing and Sewer.  Michael found the problem right away.  They dug a hole about 3 feet deep  6 inches from where the second plumber dug his first hole around 2 feet from the end of the clean out.  The pipe actually went straight down.  It kind of makes sense because some units had basements, but the issue is I had about 15 feet of unnecessary pipe and about 3 unnecessary turns.  All Star fixed that design flaw by putting an elbow on the end of the pipe and turning it out.  They verified that there were no tie ins after that point.  I put gallons of water through that pipe to test it.  It works great.

The other thing is All Star is legit.  As part of the due diligence, I checked his license with both Chicago and Illinois on their web site.  He gave me a copy of his insurance certificate.  I even checked his business with the State of Illinois and it's in good standing.  He gave me the permit and dig numbers.  I could see where the utility companies marked the lines.  I was there with the building inspector when he examined the work.  He wouldn't take Bill or my word for anything.  He wanted to see it.  The inspection passed with flying colors.  He was listed as A+ on the Better Business Bureau's web site.  His Yelp reviews were all 5 Star.  I agree All Star Plumbing and Sewer deserves all the stars so I'm giving them another 5 start review.  The icing on the cake is their price is reasonable.

I was very happy with their installation of my Rheem hybrid heat pump water heater. It was kind of complicated and I was having a hard time finding someone to install it. They did it quickly and at a good price. Thanks again.

I had an er electrical issue.  Mo came within an hour found the issue fixed it.  He was fast courteous the price charged was very reasonable I will use his services and refer him to all

We had a bad situation in our crawlspace with water escaping from a blown check valve. A&T came out within the hour to stop the water and replace the sump pump that was old. The line was also rodded out. The work was done timely, efficiently and professionally. We are happy with the service and highly recommend to others. Also, the company is very knowledgeable in mold and offers corrective remediation solutions.

We had a few major things that need to be done and this crew worked with our budget and got the job done under schedule. This is what you want in plumbers, right? Good and friendly crew. Best of all they were unfazed by my very excited dog. Well, actually, the best part was they got the job done.

Very unsatisfied with this company thus far. Fist step was they were late to the first meeting and this, after a two hour window of waiting. Second, they promised to provide quote within a couple of days of visit. That was not done. In fact, I can them ten days after visit, left a voicemail and now 13 days after visit, still no response. Will not be doing business here.

I found a leak in my basement and tracked it down to the kitchen sink. I reached out to Reeg for a repair. I spoke with Chris (who is VERY friendly). After sending a photo, he booked for the next day as the job should only take an hour or two. I was stoked to get it resolved.

Bode was assigned and scheduled to arrive between 10-12am. He was running late (it happens) and Reeg called to let me know. No worries! Bode is super friendly also. After looking at the issue in person he spotted another BIGGER leak... CRAP (literally). He said he needed to get the owner out to do an estimate.

I called the following day after not hearing from them. I thought they would call me but might have been confused on that. I left a message. When they called me back the following morning their scheduler told me she could get me on the schedule for an ESTIMATE 2 weeks later! No idea how long completing the work might take... No bueno. At this point I am doing dishes in the powder room sink and dumping a bucket catching leak water several times a day to prevent a damaging basement flood.

I guess I don't understand why a 2 hour repair could be performed next day but an ESTIMATE on a big job (wouldn't they want the work?) takes TWO FREAKING WEEKS! If there had been a temporary solution offered I might have waited. It just isn't reasonable to not have a functioning kitchen sink for 3 weeks or longer.

They are nice folks but I had to go elsewhere. I wanted to hire Reeg. Maybe additional time could be allotted for estimates? ‍ Or someone in addition to the owner could be empowered to perform estimates?

I would try them again for other plumbing projects if it wasn't an urgent issue.

Dennis showed up on time and did a great job of reattaching my kitchen sink to the granite counter-top at a reasonable cost. He also replaced some of the older rusted pipes with new ones that he ran out to buy to complete the job. He was pleasant to work with and I will use him again when I have the need.

Originally I was unhappy because of the cost, but I reached out and they offered to discount some other work for me if I want in the future.  To be fair, I agreed to their price and they fixed the problem same day, even if it only took 10 minutes.  Toilet still works well and they are a reliable company.  I recommend working with them and wouldn't hesitate to do so again.

My first encounter with the Preferred Plumbing team was when they installed a new hot water heater in my home 5 years ago. Over the years I've had a couple of other plumbing issues that required work. I have met Mike, Russ and today Miguel, who did an outstanding job.  ALL of these gentlemen repaired the plumbing issue(s) in my home quickly and proficiently; they are honest, professional and very polite; each time leaving the work area cleaned up and neat. I felt the cost for their work seemed fair, I never felt like I was being gouged or taken advantage of. I hope not to have anymore plumbing issues, you never know, but if I do I have Preferred Plumbing Services on speed dial. Thank you gentlemen!!

Great service! Dominick came out within about two hours on a Sunday night. Figured it out right away and told us the problem and what he did to fix it. He was quick, efficient and professional. Labeled the parts so we know who installed them and when. Would definitely use Sinks-N-Sumps again.

Great guys, provided a fair assessment, were thorough.

Called Patrick for a problem with our water tank. He came out the next day to fix the problem, very fair prices and efficient.

I read a lot of positive reviews and was really excited when my home applience insurance company sent me information that Affordable Plumbing will come and unclog my kitchen sink.
On Wednesday 11/24/2022  Noe(owner) came to look and as I was hoping he would help me to fix the problem.
I knew that I was supposed to pay my service fee $65 which I did before he even bring his tools and start working . He said that I can't use credit card and I can only pay check, cash or transfer money by Zelle.
During that time Noe called my home insurance  which sent him to do the job and find out that company will pay him for his job only $150 and rest of it needs to be paid by me {additional $85). I was pretty sure that
my $65 and insurance $150 would be enough to cover cost of unclogging the sink and refused to pay additional $85.
So, Affordable plumbing became not affordable to me.
Since, it was Thanksgiving long weekend and I realized that I need kitchen sink to be fully functional I called him back and said that I will pay him additional $85 but he answered me that I already left and I have other customers He couldn't tell me when he can come back and did not responded to my texts on Monday.
Tomorrow is a week as my sink supposed to be unclogged if Noe was more Affordable plumber. Not $65+$150+$85
I got Valpak mail with local plumber who can do this job for $89.99
I understand that I lost my money but I decided to share my negative experience.
Igor

We just had the best experience with a plumbing emergency. We had water back-up into our basement. Andrew was very professional, knowledgeable, fast and very nice. For our plumbing needs in the future we will go to DiFoggio & Sam Plumbing.

My second floor bathroom shower valve was leaking after twenty years of wear and tear. Jason and his partner David were very knowledgeable and professional in in assessing what the job would require to sucessfully complete the repair or replacement of the valve.
Jason determined that the delta cartridge would only require replacement not the valve itself. The job was performed in a professional and timely manner! Thank you Anderson plumbing as a prevouis quote from another company would  have cost me $1,900 to replace a valve that wasn't necessary.

Called to request quote. Called again the next day to confirm quote after technician gave me outrageous quote below. Both times confirmed that it should've been less than half of what was told on site.

Guy goes on-site to unclog sink, and charges $400. And then toilet valve rebalance for $340 but discounted at $197. Total costs over $600 because of credit card fees.

These guys must be rich unclogging sinks and rebalancing the valve handle for this much. Taking less than an hour. I am remote from my property and wanted to get it over with. Hard pill to swallow.

proficient plumbing - but pay a premium.
Tub drain replacement should have been 200-300$, bill was $650. good grief.
Found NAZ plumbing at the hardware store, local family owned in Bridgeview (872) 800-7943 for balance of work, at an affordable price.

Excellent service and honest dealing, going well beyond expectations.

We stumbled on to 4S Plumbing unwittingly through a referral from another plumber that wasn't able to help us. It was a happy accident though. Our plumber Tim was not only professional but an all-around nice guy who was happy to answer questions and look at other plumbing and leak issues around the house.

Tim had come to replace a kitchen faucet, but by the end of the visit our jammed garbage disposal was working and our previously useless upstairs bath had water pressure. Except for the faucet, these were all relatively simple fixes that a less scrupulous plumber could have easily have used to run up the bill. At the end of the day, half of our household maintenance list was checked off, and our bill was less than $400.

As for the backend, Bill responded immediately to our call, scheduling Tim's visit within a few hours. Billing was prompt, and all labor and parts charges were clearly delineated in an email receipt, which we were able to pay online.

In short, 4S is prompt, professional, modern and above all incredibly honest.

Tim, thanks to you, my spouse will be able to take her first hot bath since we moved in.

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