Best Businesses in Illinois

I own a town home.  I've had numerous problems with my sewer and have had several plumbers look at it.  Most recently about 25 feet of sewer line outside my garage crashed.  The first plumber knew there was a problem because he put about 40 feet of rod through the clean out in the kitchen, which came with the house.  He noted that it was only about 17 feet to the sewer main.  He didn't have a camera and never came back.  I called the plumber I normally use.  I thought that if I was going to change a pipe, I might as well have a clean out installed.

He located the problem and dug a hole about 5 feet down.  There wasn't a pipe there.  Before talking to me, he dug a hole a couple feet away and changed a pipe to install a clean out.  He threw out the pipe before I could see it and tried to convince me that there was a second problem.  He didn't come back to seal the hole until I called the Illinois Attorney General.  I called a third plumber who located the problem in the common area.  He dug a hole so deep they hand to dig a stairway so they could get in and out.  I called a fourth plumber who located the break on a 45 degree angle in the common area.

I contacted All Star Plumbing and Sewer.  Michael found the problem right away.  They dug a hole about 3 feet deep  6 inches from where the second plumber dug his first hole around 2 feet from the end of the clean out.  The pipe actually went straight down.  It kind of makes sense because some units had basements, but the issue is I had about 15 feet of unnecessary pipe and about 3 unnecessary turns.  All Star fixed that design flaw by putting an elbow on the end of the pipe and turning it out.  They verified that there were no tie ins after that point.  I put gallons of water through that pipe to test it.  It works great.

The other thing is All Star is legit.  As part of the due diligence, I checked his license with both Chicago and Illinois on their web site.  He gave me a copy of his insurance certificate.  I even checked his business with the State of Illinois and it's in good standing.  He gave me the permit and dig numbers.  I could see where the utility companies marked the lines.  I was there with the building inspector when he examined the work.  He wouldn't take Bill or my word for anything.  He wanted to see it.  The inspection passed with flying colors.  He was listed as A+ on the Better Business Bureau's web site.  His Yelp reviews were all 5 Star.  I agree All Star Plumbing and Sewer deserves all the stars so I'm giving them another 5 start review.  The icing on the cake is their price is reasonable.

I was very happy with their installation of my Rheem hybrid heat pump water heater. It was kind of complicated and I was having a hard time finding someone to install it. They did it quickly and at a good price. Thanks again.

Could not be any happier with the experience that we had with Mo! We just bought a home and had a number of projects that we needed completed, and Mo was on time for the appointment and had all of the tools necessary for everything needed. He also wore his mask the entire time, was thorough, professional, and one of the nicest people we've met!

We had a really hard time finding someone to come out and help with the projects in our new home (new toilet installation, switching out the washer and drier, caulking several areas, and fixing a few minor issues). Larger companies rescheduled on us twice, so we decided to go with Mo and I'm extremely happy with did.

You will be too!

We had a bad situation in our crawlspace with water escaping from a blown check valve. A&T came out within the hour to stop the water and replace the sump pump that was old. The line was also rodded out. The work was done timely, efficiently and professionally. We are happy with the service and highly recommend to others. Also, the company is very knowledgeable in mold and offers corrective remediation solutions.

Joe and his team are amazing. They were able to meet a very tight deadline to assist me with several repairs needed to sell an estate property. Moody has also assisted my aging parents with a variety of repairs to their older home over a period of many years, helping them to resolve some seriously old plumbing conundrums. They regularly offer ideas to ensure that you receive the very best value from their work, and everything they have done for us has been top notch. It is so refreshing to find such a reliable, honest and genuinely kind professional service these days.

I called on A. Solution in 2017 with a serious issue & now because of GREAT service & AWESOME customer service.
I call on them again the were quick to schedule me.
A. Solution is the only plumber I'll call

The recent cold snap caused a pipe to blow.  I woke up at 6:00 am on Dec. 27 and found water that was ankle deep throughout the entire basement.  When I called Reeg, they called back within a half hour.  They asked if I had to turn off the water to the entire house.  I answered yes since the leak was behind a wall.  I can imagine how many calls they received throughout that weekend over Christmas weekend for burst pipes.  It was obvious they were doing triage to get to the people who had no water.  Reeg was out that day to stop the leak and at least get the main water back on.  I'm letting the wall and all the rest of the basement dry out, then will call Reeg back to finish the job.  They were great.

Reasonably priced however I requested work for a ceiling patch up job and requested that it look flat which it did not after the 1st 2 coats of spackle. The initial price included up to 2 hours of which he worked about 1-1hr15 minutes. He charged an extra hour to apply a 3rd coat. He also forgot to do touch up painting initially which he said he'd do but did a mediocre job after he came back so I will need to repaint anyways. Communication was okay. He does ask for a deposit.

We needed a quick job of capping off some existing plumbing in our new basement, and these guys were awesome. Oscar was extremely responsive and on top of communication. He got one of his plumbers out quickly and worked within our schedule, and the plumber we worked with was professional and knowledgeable. Got the job done in 30 minutes. I highly recommend!

We've used Preferred Plumbing before and always have found them quick to respond with great service. However, after today's encounter with them, I wanted to take time to leave a review. I failed to get the plumber's name, but initials on the invoice are MJ.

Late last night I was cleaning out cabinets and tossing various items into my garbage disposal. Without too much thought, I poured in a half bag of dry black beans. After awhile, the sink stopped draining and I knew I'd made a huge error in judgement. I scooped out a lot of the now chopped black beans in hopes that would do the trick. Also suctioned out all of the extra water in the sink, and tried a plunger ... all fails! Fessed up to my husband who called Preferred Plumbing.

I was NOT looking forward to facing the plumber with my confession. One other time, I'd stopped up the disposal with flower stems (thinking they were like vegetables) and had gotten a friendly lecture from the plumber (not from PP). However M. J. could not have been nicer or more professional. Never once did he reprimand my error in judgement. He was pleasant while he took apart the drain (which was totally clogged with now hardened black bean pieces). When I apologized again he jokingly said that he'd heard that garbage disposals are a plumber's best friend and that I was not alone in all of this. He was friendly, efficient, cleaned up everything and when I offered him a tip for his positive attitude, he tried to refuse it. It was truly a pleasure working with him. He made a very positive impression on me (and I'll try not to dispose of other items just to see him in the future!).

My sewage pump was continuously running and not shutting off so I called Sinks-N-Sumps at 10:30pm because I was worried it would fail overnight. I spoke with Dominick who asked me a series of questions and had me send a picture of my pump. We spent about 30 minutes on the phone trying to debug the problem and applying simple solutions, but nothing worked. We concluded that the pump was too old and needed to be replaced so I made an appointment for the next day (Christmas Eve). The next day Dominick and Alonzo worked tirelessly for five hours to replace my pump. Several issues cropped up due to how the original builder installed the pump, but Dominick kept me informed throughout the process while educating me on how everything worked. What I appreciated most, is that there were several times when the pump was in a good-enough state and they could have left to enjoy their Christmas Eve but instead they made sure things were working perfectly before they left. I can't thank them enough for the work they put into replacing my pump and I will definitely be using them again in the future for any plumbing problems.

Great guys, provided a fair assessment, were thorough.

I was fortunate enough to have Patrick himself cone out to fix my show do toilet. He was able to fix the problem in under 20min. Very friendly and informative. Well definitely use him in the future

Noe came to our unit to fix a clogged kitchen drain. He is very knowledgeable and kind, and took the time to explain what the issue was and how he planned to address it. The sink was fixed promptly and he even took a look at our bathtub and gave us some parts to prevent future clogging. We're very happy with his service and plan to call him whenever we have another issue!
Thank you, Noe

Yet another messy emergency, and the guys from DiFoggio are there for me. This time, my bathtub and washing machine were backing up into my shower (not in the same place as the tub). I called Monday; they were short a couple guys, so couldn't make it Monday, would Tuesday be okay? Sure; it wasn't the toilets backing up (thank the stars), so it could wait.

The nicest guy showed up Tuesday, took a look at everything, and figured out that the sewer line needed rodding out. He spent a good hour (if not more) trying to cut through the clog with what looked to me to be the world's longest snake. He tried a couple things with that, found that the clog was just too intractable, and suggested coming out the next day with what he called a hydro-jet - a gadget that would shoot 4000 psi water through the pipe; most of the time that does the job. He gave me a price quote on the spot; I was relieved, as I had visions of this costing me upwards of $10K to dig up the yard.

OK. Guys (this is a two-man job now) came back today and set about water-blasting the clog out of the sewer line. It was probably good enough after an hour, but they wanted to really clean everything out, and spent another hour doing just that.

So... now my sewer line is squeaky clean (or as close to it as it's going to get). They didn't mind that I wanted to watch what they were doing, they didn't treat me like an idiot, and it didn't cost anywhere near as much as my first new car. I recommend DiFoggio to anyone who will listen.

We had a leak and the issue was resolved quickly and at a fair price. The guys that came out to do the service were personable as well. We will use this Company again in the future.
PS - The game was Elder Scrolls Online not Elden Ring if you guys should happen to read this. ;)

We have used Right Away Plumbing over the last few years and each time has been a great experience. Our most recent project was replacing our water heater. Jorge came out to inspect the issue with our water heater, explain our options, and helped find the best solution for our home.

He also identified a serious pipe issue that we hadn't, and wouldn't have, noticed and which would have resulted in major damage if we left it unattended. He and his team arrived promptly for the various appointments and gave us clear estimates of how long the projects would take so we could plan for having no water.

Highly recommend!

i have used Szabo a couple times in the past. i think they are a first class outfit. having said that,        around the first of December i called to have a humidifier replaced on my furnace this was a direct replacement. same as what was on there. i sent tech pix of unit as requested. i was quoted $800.00 to do job i declined. i decided to do it myself how hard could it be? direct replacement. well it took me about one hour .i got a new in the box on EBAY for $175 with shipping $225.00.i think this is  way out of line. close to $400.00 an hour. any way you look at it.i post this not out of meanes but to warn cust.

I think I've reviewed these guys before -- they've certainly done good work for me in the past, which is why I called them in to install my garbage disposal. Did a great job at a great price, and when something went awry, they came back out fast and fixed it. Will definitely use again!

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