Best Businesses in Illinois

My wife called from the shower in our basement bathroom this morning, the water isn't going down!
I checked the breaker for our ejector pump and found no problem there.

I began searching for a plumber.  I found All Star Plumbing and Sewer.
I called them around 6:30 a.m.
I described my problem to Bill and asked if he could have someone out to look at it today.

Bill got my information and said I would hear from someone by 7:00 a.m.
A bit before 7, Bill called back and informed me Vince would be out before 10:00 a.m.

Vince called me about 8:45 to tell me he was in front of the house.
By 9:20 he had diagnosed the problem and left to pick up a new float switch.  He returned about 10:00 and by 10:30 the part was replaced, adjusted and thoroughly tested.

Great service from Bill and Vince both!  Reasonably priced service, and the work is guaranteed for 1 year.
I think I've found my new plumber!

I was very happy with their installation of my Rheem hybrid heat pump water heater. It was kind of complicated and I was having a hard time finding someone to install it. They did it quickly and at a good price. Thanks again.

Well, I read all these great reviews but unfortunately, I had a very different experience with Mo's work. He was hired to switch out an over the sink bathroom light. The job took less than 20 minutes and he charged $230.00, I felt it was a lot high for 20 mins of work, but I agreed. Anyway, he didn't center the light over the sink, and I was very unhappy with the result and let him know it. He got very defensive telling me that it was impossible to center the light over the sink, without moving the electrical box housing the wires, this would entail him putting a hole in the wall, patching the wall and that would cost an additional $180.00 to do and he didn't have the time that day and would have to come back when he was in the area. That brings the cost now to install to $410.00! I was so upset that after he left, with my mother's help, I removed the light from the wall and located the electrical box behind the fixture. I found that all I had to do was remove the 3 anchoring screws on the holding plate, move the holding plate over an inch to be centered over the sink, reinstall the screws in new hole, then rehang the light, to center over the sink.
The next day, though he told me that he rarely comes to my area, he wanted to come by and center the light, and make that easy $180.00. I told him I no thanks and goodbye.  I don't like feeling that I was taken advantage of, but I was.

Needed a new sewer pump and they replaced it in less than 30 minutes. Highly recommend. They are very efficient. They answer right away. Good customer service.

They are hands down the best.

Came when they said they would.  Gave us an accurate assessment, worked without disrupting our household, and they men who came couldn't have been nicer!

I called on A. Solution in 2017 with a serious issue & now because of GREAT service & AWESOME customer service.
I call on them again the were quick to schedule me.
A. Solution is the only plumber I'll call

We have used Reeg plumbing for over 20 years. Recently we needed to replace washers in powder room bathroom.  When you call to leave a message,  1st question is always are you a customer presently
When plumber came he did not have the part.  part was ordered and 2 weeks later was installed.  When I received invoice there was a charge for initial visit and subsequent installation visit. It cost over $300 to replace washer.  When I questioned the charge, I was told I got a break, and the 'old poor me about hard it is staying in business.'  The plumber was in my home for less than half an hour-not my fault he did not have part and had to return.  Very disappointed and very expensive

Denny came through even during a difficult week for him due to curl instanced out of his control. I had a lengthy list of home repairs that he was able to easily fix. Whether it was adjusting tub handles or replacing screen doors, he did everything quickly and with great care

Oscar and his crew did an amazing job fixing up my broken pipes.  We thought that we had only one remaining broken pipe (out of two known) that needed to be fixed.  

Well, after Oscar repaired the first pipe, we discovered there was another pipe that in the same area that broken as well. Furthermore, when we turned on the water for testing, there was ANOTHER broken pipe in my ceiling, even though that pipe should have been fixed by the previous plumbers last summer. He and his crew didn't hesitate - they immediately ripped out the drywall and found / fixed the last remaining broken pipe.

He was hired to fix one pipe, ended up fixing three(!) AND replace my outdoor faucet!  He recommended that I blow out the remaining water in my pipes with compressed air every winter, and offered to swing by that following Saturday to take care of it.  Incredible service!

It's incredibly hard to find honest, hard-working, and fair priced contractors, especially plumbers - Oscar is one of them.  I highly recommend him.

Our shower had a steady leak. I called Michael and left a message. He returned my call quickly, asked me detailed questions to suss out the problem, and gave me a fair price for the repair.
Miguel called me the next morning and came over immediately to fix the leak.
He was very professional.
I definitely recommend this business, and plan to use them again for future fixes.

Dominick is the best. He was able to see me same day, fixed the issue quickly, and was incredibly nice. I will absolutely call him again if I have any plumbing issues.

Great guys, provided a fair assessment, were thorough.

This company offers great service! It's hard to find a good company and good prices. This is the place if you need this type of service!!

Noe was fantastic! Super friendly and knowledgeable, and provided us with excellent service for an affordable cost. We recently purchased a new condo and the shower/tub was leaking into the ceiling of the unit below us. So grateful for Noe's help, would highly recommend!

I called for a simple job at 11AM on a weekday. They secretary stated they can come out immediately but they are charging overtime, you know time and a half. Would you still like our service. NO Ma'am. SCAM! SCUM! RIPOFF! STAY AWAY!

I woke up to gas leaks this AM and was shut off by Nicor until they were repaired.  I contacted Andersen's after none of my local plumbers out here in the cornfields could had time for me.  Erin was very understanding and asked if she could have a few minutes to see if she could rearrange schedules and get someone out to me.  Within minutes, I got a call back from Erin to let me know that Gabe would be here in just a couple hours.  Gabe, very personable and a true professional who explained what he was going to do and had it knocked out in a very short time.  They have won me over and are going to be my go to from now on.  I highly recommend Andersen's.

I don't usually post reviews but given the technical
Incompetence of this company and the unnecessary headache this cost me I felt compelled to warn others.

I wasn't getting enough hot water in my house so I called these guys to take a look. They did an inspection and told me nothing was wrong. In fact they pointed out an error on my part in how I was using the shower faucet. This cost me about $300 - a tad expensive but it was my fault so I didn't complain. Everything was working great again!

They then recommended I have someone clean/service my tankless water heater as it needs to be done annually. During that process they inexplicably disconnected the small (second) water heater I had downstairs. They said I didn't need it. I trusted they were the experts so agreed.

From that moment forward it was a disaster - the showers upstairs would run cold after two minutes. This issue didn't happen until AFTER they serviced the upstairs tank and disconnected the second tank. I called them back out. At the same time my furnace broke so I asked them to take a look at the furnace while they were here.

Tony said he figured out the issue the cold and hot water pipes were mixing. I asked if it could be anything to do with the previous gentleman messing with the other water tank and disconnecting something. He quickly shot me down that this wasn't related. He said we would need to rip up the ceilings and walls of my house to find the location of the mix and it would cost between $20k and $40k.  My home isn't even a year older btw.

The furnace he said we needed to order all these parts that were broken. Again the furnace isn't even a year old.

In the end I did what I should have done all along. I called another HVAC specialist and another plumber.

The 1st company told me immediately that it was a super easy fix for the heat. A spider crawled into the furnace and was disrupting the flame pattern. It took literally 10 mins to fix and cost $89. I asked him about the super expensive parts that Tony told me needed to be replaced. He just shook his head and laughed. He assured me NOTHING needed to be replaced - it's a brand new furnace.

Next the other plumbers came out. My instincts were right - during the servicing I had been sold the week before they had indeed opened a valve causing cold water from the kitchen to mix with the rest of the house.  Turns out I didn't need $40k worth of work - just five minutes and $129  for someone to fix what this company caused!!

This has been an absolutely disastrous encounter.  The people at the company were pleasant but completely and utterly incompetent. I am not posting this review to be nasty but simply to warn other unsuspecting customers to give these guys a miss.

Edit to respond:

** You charged me over $500 in total for the first two trips. It would be crazy to charge me the 3rd time considering you created the issue.

Secondly, as stated another company fixed the problem in 10 minutes and confirmed that it is was because of what you did. That hardly seems like bad plumbing to me.

Finally, the fact that you respond in a hostile way to your customers on a public forum doesn't reflect well on you. Just thank people for their feedback and try to do better. Feedback is a gift!!! **

They priced a basic job 2 1/2 times competitors. They quoted this to my wife. When I called back they drastically lower their expected price. Suck scumbags trying to rip off a woman!
Absolutely will never use

William and team reached back out to me and made sure my original was taken care of and then some! Joseph that came was professional, courteous and made sure all my questions were answered! I'm glad we gave 4s another opportunity to fix our sump pump issue, they were prompt and had very flexible scheduling! Thank you William and team!!!!!!!!!

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