Best Businesses in Illinois

My wife called from the shower in our basement bathroom this morning, the water isn't going down!
I checked the breaker for our ejector pump and found no problem there.

I began searching for a plumber.  I found All Star Plumbing and Sewer.
I called them around 6:30 a.m.
I described my problem to Bill and asked if he could have someone out to look at it today.

Bill got my information and said I would hear from someone by 7:00 a.m.
A bit before 7, Bill called back and informed me Vince would be out before 10:00 a.m.

Vince called me about 8:45 to tell me he was in front of the house.
By 9:20 he had diagnosed the problem and left to pick up a new float switch.  He returned about 10:00 and by 10:30 the part was replaced, adjusted and thoroughly tested.

Great service from Bill and Vince both!  Reasonably priced service, and the work is guaranteed for 1 year.
I think I've found my new plumber!

I was very happy with their installation of my Rheem hybrid heat pump water heater. It was kind of complicated and I was having a hard time finding someone to install it. They did it quickly and at a good price. Thanks again.

Great response time and speedy fix. Very honest, will hire again for future projects.

Reliable, respectful, knowledgeable, prompt and trustworthy. Thank you! Will call again for any future needs!

Had a gas line issue and needed to get a section of pipe replaced quickly. Luckily I found Moody Plumbing as they did an incredible job. Not only were they very fairly priced, they came out quickly and were very professional. The work they did looks great and they even came out same day.

Can't give these guys enough praise and it was great to find honest and reasonable plumbers who clearly know their stuff. I would strongly encourage you to at least give them a call if you need plumbing work done.

I had reached out to A Solution Sewer & Plumbing Inc. for a plumbing issue that I was having. I had found their business information on the BBB website. I highly recommend this company for any major plumbing repairs. When the plumbers come out to assess the damages, they will have all of their equipment with them. The plumbers that work for this company have good customer service. They are honest, straight to the point, and they listen to the customer. Also, I had used this company as my second opinion company to assess the damages.

(bbb.org/us/il/burr-ridge…)

The Problem: My main home sewer line was breached and damaged by some shrubs in my front yard. My shrubs' roots were clogging my main sewer, causing my sewer water to come back into my basement. The plumbers told me that I needed to have a portion of my sewer line replace to fix the clogging issue in my front yard.

The Solution: This company had to perform an excavation in my front yard to repair the sewer line. Their treatment plan was to replace the damaged part of the sewer line. Included with the treatment, they had installed an outside cleanout valve to the main sewer line and removed and destroyed the shrubs and their roots in the yard that was damaging my sewer line. This company also coordinated with the City of Chicago by pulling city permits to perform the excavation.

Post Repair: As for my home sewer line, everything is working fine with no problems. This job took two days to repair. The first day was to unclog the line and triage the line to use my plumbing. The second day was to finish off the repair and coordinate the certification of proper sewer line replacement by the City of Chicago.

Had a clogged outside drain in basement stairwell. Decided to try out Reeg Plumbing, and set an appointment. They got here early and took care of the problem quickly. Very happy. Will try them again in the future.

I have a condo that needed to get rent ready for the next tenant. It needed quite a bit of work. He managed it beautifully. Identified some things that I was not aware of that were of concern. Easy to communicate with and on point with the work.

Originally I was unhappy because of the cost, but I reached out and they offered to discount some other work for me if I want in the future.  To be fair, I agreed to their price and they fixed the problem same day, even if it only took 10 minutes.  Toilet still works well and they are a reliable company.  I recommend working with them and wouldn't hesitate to do so again.

I had a few items that needed attention. Calling a plumber is never something one wants to do, but if you call this service, you can rest easy. They do quality work and very reasonable rates.  He came on time, he did the work in a timely manner, and he was receptive to any questions. We even had an extra issue that needed attention, and he did that too and charged a discounted rate because he was already in the house.

My sewage pump was continuously running and not shutting off so I called Sinks-N-Sumps at 10:30pm because I was worried it would fail overnight. I spoke with Dominick who asked me a series of questions and had me send a picture of my pump. We spent about 30 minutes on the phone trying to debug the problem and applying simple solutions, but nothing worked. We concluded that the pump was too old and needed to be replaced so I made an appointment for the next day (Christmas Eve). The next day Dominick and Alonzo worked tirelessly for five hours to replace my pump. Several issues cropped up due to how the original builder installed the pump, but Dominick kept me informed throughout the process while educating me on how everything worked. What I appreciated most, is that there were several times when the pump was in a good-enough state and they could have left to enjoy their Christmas Eve but instead they made sure things were working perfectly before they left. I can't thank them enough for the work they put into replacing my pump and I will definitely be using them again in the future for any plumbing problems.

They always come to help my business! They do an amazing job, they are so honest and come quickly when I need someone last minute. I would highly recommend them to any business looking for an honest quick fix to your plumbing problems! Thank you Red Hot Plumbing!

Called Patrick for a problem with our water tank. He came out the next day to fix the problem, very fair prices and efficient.

Noe was great! He was able to work with me in advance. By having me send him photos, to arrive prepared with all parts to repair my sink & faucet. He completed the work & exceeded expectations.

Our kitchen sink was backed up so I gave these guys a call. Kristen was super nice taking my call and had a technician out to us in LITERALLY 20 MINUTES! Andrew came out and took care of the backup-the whole process took maybe an hour tops. Andrew was very friendly and professional-my cats who are normally super shy really liked him too haha. It was a reasonable price-$135 but they also gave me a 10% discount for paying cash.

Super grateful and happy with these guys!

I woke up to gas leaks this AM and was shut off by Nicor until they were repaired.  I contacted Andersen's after none of my local plumbers out here in the cornfields could had time for me.  Erin was very understanding and asked if she could have a few minutes to see if she could rearrange schedules and get someone out to me.  Within minutes, I got a call back from Erin to let me know that Gabe would be here in just a couple hours.  Gabe, very personable and a true professional who explained what he was going to do and had it knocked out in a very short time.  They have won me over and are going to be my go to from now on.  I highly recommend Andersen's.

I don't usually post reviews but given the technical
Incompetence of this company and the unnecessary headache this cost me I felt compelled to warn others.

I wasn't getting enough hot water in my house so I called these guys to take a look. They did an inspection and told me nothing was wrong. In fact they pointed out an error on my part in how I was using the shower faucet. This cost me about $300 - a tad expensive but it was my fault so I didn't complain. Everything was working great again!

They then recommended I have someone clean/service my tankless water heater as it needs to be done annually. During that process they inexplicably disconnected the small (second) water heater I had downstairs. They said I didn't need it. I trusted they were the experts so agreed.

From that moment forward it was a disaster - the showers upstairs would run cold after two minutes. This issue didn't happen until AFTER they serviced the upstairs tank and disconnected the second tank. I called them back out. At the same time my furnace broke so I asked them to take a look at the furnace while they were here.

Tony said he figured out the issue the cold and hot water pipes were mixing. I asked if it could be anything to do with the previous gentleman messing with the other water tank and disconnecting something. He quickly shot me down that this wasn't related. He said we would need to rip up the ceilings and walls of my house to find the location of the mix and it would cost between $20k and $40k.  My home isn't even a year older btw.

The furnace he said we needed to order all these parts that were broken. Again the furnace isn't even a year old.

In the end I did what I should have done all along. I called another HVAC specialist and another plumber.

The 1st company told me immediately that it was a super easy fix for the heat. A spider crawled into the furnace and was disrupting the flame pattern. It took literally 10 mins to fix and cost $89. I asked him about the super expensive parts that Tony told me needed to be replaced. He just shook his head and laughed. He assured me NOTHING needed to be replaced - it's a brand new furnace.

Next the other plumbers came out. My instincts were right - during the servicing I had been sold the week before they had indeed opened a valve causing cold water from the kitchen to mix with the rest of the house.  Turns out I didn't need $40k worth of work - just five minutes and $129  for someone to fix what this company caused!!

This has been an absolutely disastrous encounter.  The people at the company were pleasant but completely and utterly incompetent. I am not posting this review to be nasty but simply to warn other unsuspecting customers to give these guys a miss.

Edit to respond:

** You charged me over $500 in total for the first two trips. It would be crazy to charge me the 3rd time considering you created the issue.

Secondly, as stated another company fixed the problem in 10 minutes and confirmed that it is was because of what you did. That hardly seems like bad plumbing to me.

Finally, the fact that you respond in a hostile way to your customers on a public forum doesn't reflect well on you. Just thank people for their feedback and try to do better. Feedback is a gift!!! **

Kennedy Plumbing was even worse.  Danny replaced two toilets.  He assumed that because I am elderly and disabled, I would not notice that he switched the fifty dollar seats that came with the toilets with $15 seats that don't even fit.  What is it about plumbers that they want to rip off the disabled and why did Szabo and Kennedy both think I was so stupid?  Not that it matters, but I'm a college professor with a PhD from Notre Dame.  I am appalled thinking how often these rip-off artists must succeed.

Excellent service and honest dealing, going well beyond expectations.

We stumbled on to 4S Plumbing unwittingly through a referral from another plumber that wasn't able to help us. It was a happy accident though. Our plumber Tim was not only professional but an all-around nice guy who was happy to answer questions and look at other plumbing and leak issues around the house.

Tim had come to replace a kitchen faucet, but by the end of the visit our jammed garbage disposal was working and our previously useless upstairs bath had water pressure. Except for the faucet, these were all relatively simple fixes that a less scrupulous plumber could have easily have used to run up the bill. At the end of the day, half of our household maintenance list was checked off, and our bill was less than $400.

As for the backend, Bill responded immediately to our call, scheduling Tim's visit within a few hours. Billing was prompt, and all labor and parts charges were clearly delineated in an email receipt, which we were able to pay online.

In short, 4S is prompt, professional, modern and above all incredibly honest.

Tim, thanks to you, my spouse will be able to take her first hot bath since we moved in.

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