Best Businesses in Illinois

The water heater at my rental property failed and my tenants woke up to cold water and water pouring from the tank.  I took a chance with All-Star based on reviews and am extremely pleased with their performance.  They gave me an honest quote and then a discount for replacing the second identical water heater that was also at the end of it's service life.  Vinnie was a complete professional and had the new units installed and running so the hot water was back by the time everyone came home from work.  I've had mixed experiences finding honest, quality contractors in Chicago, so it's a relief to know there's a plumbing company out there I can trust.  I highly recommend them.

I was very happy with their installation of my Rheem hybrid heat pump water heater. It was kind of complicated and I was having a hard time finding someone to install it. They did it quickly and at a good price. Thanks again.

Had a leak from my condo shower to the unit below me. Mo was quick to respond, showed up on time, diagnosed and fixed the issue within the same day. All at a fair price. I'm pretty handy and it was easy to tell he is experienced and knows what he is doing. Doesn't get any better in the handyman business. Will definitely call again for future needs!

Reliable, respectful, knowledgeable, prompt and trustworthy. Thank you! Will call again for any future needs!

We had a great experience working with Joe. He did a big plumbing job for us, adding a bathroom and sump pump in our basement. He was always quick respond to emails and calls. He and his team arrived when they said they would and did great work. We reached our later to address an unrelated leaky pipe. He had an opening and was able to come the next day. From now on we will call Joe first.

I called on A. Solution in 2017 with a serious issue & now because of GREAT service & AWESOME customer service.
I call on them again the were quick to schedule me.
A. Solution is the only plumber I'll call

The recent cold snap caused a pipe to blow.  I woke up at 6:00 am on Dec. 27 and found water that was ankle deep throughout the entire basement.  When I called Reeg, they called back within a half hour.  They asked if I had to turn off the water to the entire house.  I answered yes since the leak was behind a wall.  I can imagine how many calls they received throughout that weekend over Christmas weekend for burst pipes.  It was obvious they were doing triage to get to the people who had no water.  Reeg was out that day to stop the leak and at least get the main water back on.  I'm letting the wall and all the rest of the basement dry out, then will call Reeg back to finish the job.  They were great.

Responsive, attentive, communicates well. Did good work. I've done repeat business with him.

Construction and services replaced 3 toilets and hauled away the old toilets. The work was good and the cost was reasonable. Would certainly use again.

My first encounter with the Preferred Plumbing team was when they installed a new hot water heater in my home 5 years ago. Over the years I've had a couple of other plumbing issues that required work. I have met Mike, Russ and today Miguel, who did an outstanding job.  ALL of these gentlemen repaired the plumbing issue(s) in my home quickly and proficiently; they are honest, professional and very polite; each time leaving the work area cleaned up and neat. I felt the cost for their work seemed fair, I never felt like I was being gouged or taken advantage of. I hope not to have anymore plumbing issues, you never know, but if I do I have Preferred Plumbing Services on speed dial. Thank you gentlemen!!

So, this review isn't so much for the job that was done, because I ended up getting scheduled with my building's maintenance man instead, but I felt compelled to leave a comment on the customer service alone. I was mid-anxiety attack when I called Dominic about my leaky toilet and though he was unable to fit me in on that same day, he had me send him a picture of what I was looking at and then talked me through how to temporarily stop the leak. Which temporarily stopped my anxiety. And probably saved my floor and the ceiling of the person below me. For that alone, much gratitude!

Edited to add: and then came the plot twist: Dominick IS in fact my building's plumber!

*cue shocked music*

So now I can speak on his service, which was quick and thorough. With great personality to boot! Aside from that time I spent almost 12 hours on 5-hour train ride (don't ask), I've never been so happy to see my toilet. All is well once again!

We had a leak and these guys were so immediately responsive and communicative and they were able to fix our issue so quickly. We wouldn't hesitate to use them again!

Patrick and his team are dependable and professional! They have the latest tools in the industry to get the job done right and effective! It was fun watching them work. I learned things and had them back for repeat service. They did 2 sewer scope inspections for me, rotted out my sewer line and made great recommendations for remedies with our making me feel pressured.
I recommend these guys.

Noe saved the day as my parents kitchen sink was backing up and overflowing over the weekend. I called Noe and he picked up immediately. He asked some questions and I sent photos to help diagnose the scope of the issue remotely and determined a rough cost. Noe was very responsive over text messages and gave me confidence he understood what we were dealing with given it's an old vintage building with many units.
Once he arrived he got to work and given his planning had everything he needed to stop the clog. The clog ended up being 64 feet upstream from the sink and clearly an issue in the buildings central plumbing rather than the apartment's pipes. The job was bigger than he assumed and he was still very efficient in solving the problem and charged a very reasonable price even when he was their longer than he'd planned. Noe's experience with the quirks of old Chicago buildings in invaluable in trouble shooting and solving the problem. Noe gives a much more personal touch as a small business than the big companies will and makes himself available for your emergency on weekends if the need arises. I definitely would recommend affordable plumbing to others if they want the confidence of someone who really will think thru the problem and leverages the experience they have to solve them

I recommend this company for ease of scheduling,  reasonable fees and efficient service.  Anthony was on time, clean, polite and efficient. We couldn't replicate a leak I was chasing, but he went over & above in fixing a sink problem not in the original request.

My second floor bathroom shower valve was leaking after twenty years of wear and tear. Jason and his partner David were very knowledgeable and professional in in assessing what the job would require to sucessfully complete the repair or replacement of the valve.
Jason determined that the delta cartridge would only require replacement not the valve itself. The job was performed in a professional and timely manner! Thank you Anderson plumbing as a prevouis quote from another company would  have cost me $1,900 to replace a valve that wasn't necessary.

the best plumber Relaible trusted great job experience best customer service will recommend

They priced a basic job 2 1/2 times competitors. They quoted this to my wife. When I called back they drastically lower their expected price. Suck scumbags trying to rip off a woman!
Absolutely will never use

DO NOT USE THIS COMPANY!!! If I can save a singe customer from the experience I have had over the past month! I had a pipe burst around Christmas and this service came out to defrost my pipes. Since they responded I decided to use them for a rerouting. The plumber was not only late but showed up at 7pm and stayed till midnight rerouting. The plumber had to come back several days later to finish the installation because my contractor had to redo some framing. One of the laundry valves they installed  leaked and it took the plumber several days to come out, however the valve was never replaced. After almost a week of no shows and no communication, a different plumber showed up and installed a wash tub hook up that was supposed to be done at the same time as the laundry. As he was leaving I said there is a leak and he told me he had spilled water. Pipe was still leaking about 2 hrs later I called them to come back... the plumber tried to tell me it was ground water leaking until I pointed out the leak in the cold water valve they had installed the week prior. This is how they left my new drywall.... I'm praying their work holds up but am skeptical! Please save yourself the headache and heartache! Hopefully their contract holds up if there is any further issue!
*****update... as you can see by the owner's response he holds no responsibility for the people he employs. I was in contact numerous times with him and his plumbers. Many reschedules and no shows and it took me going to the BBB and my credit card company to reverse payment for services to get someone out. Another company had come out on Christmas Eve and fixed my busted pipe. His company came out on Christmas and defrosted my pipes causing one to burst while they were there and they had to fix it. I went with them after several estimates because they came out on Christmas and it was nothing but a headache and hassle to get the work done. As you can see by the photos below they do inferior work, and had to put multiple holes in my drywall to put pipes through and wrote on my walls. They did not wrap the rerouted pipes they placed and I have  to have someone now come out and fix their work. Plumbers were late and at my house till almost midnight to reroute pipes, and several other plumber's mysteriously showed up late in the evening to help this plumber finish his job, their in dependability set my contractor back a whole day waiting for their plumber to show up to finish the job he was supposed to be there for at 8am, and didn't show up till close to 2pm after multiple calls to this owner and his plumber.Believe who you want.... But again, use at your own risk. This company embellishes the extent in which they respond and perform their work. Look at some of their other online reviews and you will see similar complaints!  Just admit the mistakes and do better for the next person!

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