Best Businesses in Illinois

Friendly, fast and very knowledgeable.  We needed a handyman to come and re-attach our stove hood that fell off the wall the previous night.  Andrew was here the next morning and fixed it better than before.  Would definitely use him again.

The services provided by Welter Home Services were excellent. The work consisted of cleaning baseboard radiators, which hadn't been cleaned in years, and then doing the plastering and painting that was damaged by taking the radiators apart. The worker was prompt, professional, and friendly. He discussed his approach, and used the paint we had rather than have us buy more. Everything was done extremely well and we enjoyed having him here. We've used Welter Home Services a number of times and will certainly use them again when projects are beyond our skill levels!

Top shelf response and workmanship. Price was right in line with what I expected.

Junior from InSink was able to join my home inspection. He was professional, thorough, and courteous. I could be happier with the service!

Loved guy showed up in a mask. He was polite, efficient and prompt. I plan to have him do some work for me after the thanksgiving holiday.

We had kind of an emergency with the sudden onset of a plugged sewer line. Probably my fault for not taking care of regular maintenance but, regardless, I called and they were able to send someone within a half hour. The line hadn't been rodded for several years but they were able to get the line open and flowing. Not an easy job but done as quickly and efficiently as possible.  Needless to say, I was expecting the worst when the bill was totaled but discovered it was reasonable, especially given the short notice on the job.

I have used these guys for years and they are terrific! They helped with the work associated with our addition several years ago and then we have used them for a variety of plumbing needs since.

They are very knowledgeable, fair, and they get the job done in the time they say they will. I absolutely trust the work they do.

Central Plumbing guys were great!  I called on Monday morning (Columbus Day) and they were at my house by 11am. They used their camera to check our storm water drains, saw the blockage and rodded out massive amounts of roots. SO much better than the other company I had out in November to install (badly and at an angle) a clean out pipe and rod. They were polite, friendly and a explained everything very clearly. Sumps are now sending water to the ditch again instead of recycling in the pit. I am much relieved. Highly recommended.

Missed appointments. Not willing to be flexible with customers on appt times. Received call days after appointment had been missed. Doesnt return calls or answer phone during business ours. Avoid this business.

Called this morning because our mainline backed up. Came out very speedy, Wayne was very speedy and helpful! He was very informative and let is know how to maintain our pipes. Recommend this company.

We recently used this company and were extremely impressed. They were very efficient and knowledgeable. We quoted them and another company and were very happy we went with this company. Not only were they cheaper, but more professional as well. They fixed our problem quickly. We would use them again if we had another problem; no questions asked.

Thank you Ann for getting my plumbing emergency scheduled and for dealing with my impatience. Also thanks to Joe and Dan for excellent service!

in the past, I'm pretty sure I've had the worst plumbers in the Chicago area, and now I'm so glad I've found the best with Walsh & Son.  In the past couple of years, John has come to my house three times: this week for a damaged outside hose faucet and pipe; another time for toilet problems, etc.  He has always been professional, knowledgeable, polite, punctual, and neat . . . and his price is more than fair. In short, he is everything you hope a plumber to be.  I rarely write reviews:  only for the very best, and the worst.  If you call Walsh & Son, you're getting the very best!

Over priced and items do not have prices on shelf. Never fully in stock of all supplies. Unprofessional. And lastly the worst part is no money back if you need a refund. Only store credit which sucks cause now you have to buy more stuff from them if you don't want to. So you have to know what your buying the first time if not your out of money. Then given a sob story that the other day they tried a refund and it took them 4hrs to do it which is a lie or they are super outdated on their cash register/payment structure. Never again will I shop here. Needs new management and prices to be fair. And more knowledgable associates. BBB has been informed aswell.

I am very thankful and grateful to Vilano plumbing, we had a situation where another contractor started the work and could not pass the city inspection, Vilano was highly recommended to me by a friend, so he came out and explained what was wrong, very knowledgeable, better than the inspector, he had to redo almost entire job but we passed inspection on the first time the inspector came back.
I highly recommend Eugen and his crew from Vilano Plumbing

We used Thiesse Plumbing one time, which was enough for us.  We had a flooding toliet back in May 2012 and they were referred to us by our relator, so we called them right away.  The sent someone out the following day, so their responsiveness was good.  However, the issues came into play when they didn't bring the necessary equipment to fix the issue, blamed us for it and required a return visit ($$$).

When our plumber indicated the tool he needed to complete the job wasn't available  I called the office to better understand the situation.  The woman on other end was condescending, patronizing and rude.  She blamed me (customer) for not explaining the plumbing problem correctly, questioned my knowledge of plumbing (which admittedly I have none, or I'd be completing the job myself:), and made an excuse as to why their equipment to complete the job wasn't available (in the shop).    Our perspective was that if a vendor comes unprepared to fix a problem, the customer shouldn't necessarily be charged for that mistake.  She once again blamed me for not explaining the problem (flooding toliet) correctly.    Both my husband and I had spoken to the office regarding the problem--which was pretty straightforward.

A four- hour plumbing job (which didn't need to last that long--entirely other story) ended up costing us nearly $600.   This happened over a year ago and at the time I was angry.   I wish I had written then, as I'd have remembered more of the specifics.  However, I recall enough to know I will never use them and never recommend them to anyone.  The customer experience is essential, allowing a customer to feel good about their interaction and experience with a company.....I can tell you this customer experience left a lasting and very negative impression.   I called my relator to convey these sentiments and she indicated she would no longer recommend, either.  She also noted that they had recently changed management?     Perhaps that's the reason for the decline in service?  Hard to know, but buyer beware.

Horrible customer service.  I was in need of assistance, looking for a part for my toilet and was not assisted in a friendly manner.  I was the only woman in line and was treated in a demeaning manner, even the other men waiting for assistance laughed at the customer service rep assisting me, guess if you are a woman, in a man's plumbing world you are considered a joke.  I would never recommend this store to anyone!

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