Best Businesses in Illinois

Friendly, fast and very knowledgeable.  We needed a handyman to come and re-attach our stove hood that fell off the wall the previous night.  Andrew was here the next morning and fixed it better than before.  Would definitely use him again.

My experience with Welter Home Services was top notch and professional from start to finish! Kevin quickly scheduled my appointment. I thought the price he quoted was fair and he did a great job. I absolutely love the end result, and would definitely call Kevin again!

got an appointment for the following day, for my leaky bathtub faucet. fixed quickly and efficiently by tom. and he's such a nice man. i will certainly request him in the future.

I have unfortunately needed plumbing work twice in the last six months. Used this company twice and was satisfied with the service and fee seemed fair.  Both times they were prompt, polite and did a good job. The men made sure not to make a mess, then cleaned up. Explained what work was needed and gave me a fair estimate before doing the work. I would definitely use them again. .

We had an emergency service call the day after Thanksgiving and Adam came out after three other prior service calls late at night.  He was very personable and helpful, answering all our questions and educating us at the same time.  Our immediate issue is resolved but if we need further guidance, we will reach out to him again.

This is the forth or fifth time we had them over. On time, nice and courteous.
Totally professional. They know their stuff, they have the equipment. They don't bullshit you! Thanks!  
Jon from Skokie.

I came across DreamHouse plumbing through a common friend. And then we talked to Audrey from DHP team and he was always very prompt and quick in action when it comes to knowing the problem to fix whether it be Undersink ,pipe line  and outdoor valve issues. I highly recommend Audrey and his team at DHP for any of your plumbing services.

Central Plumbing is a great company. I'm not the easiest person to deal with , rather I should say with my project I wasn't, and working with Rob and his dad was a blessing in disguise.

For my project I was doing a new buildout of pretty ratchet and neglected office space. Rob's dad came by looked around , looked at the blueprints, gave me some suggestions, and off he went to work. The quote given was very reasonable for the work done. The tore up the concrete and capped two pipes, capped parts of the ceiling ( didn't know they did could do that , they should advertise it ), installed a new toilet, 2 sinks, and water heater. Where there was 3 toilets there is now one.

What made them great?
1. They were on time each time.
2. Worked with my schedule to have job completed within time frame.
3. Gave advice of what to expect from pipes that have not been used in a while and what to do to fix any problem. Problem occurred just like they said would most likely happen.
4. Genuine and sincere family.

We are the type of people who like to ensure that area businesses are patronized, thereby retaining money in our community, so, we always contact area businesses/contractors no matter our needs or the size of the project. In this instance, and being totally fair, we want to describe our description of work we wanted to be done, how it was addressed, and our experience with this company.

Last year we needed to replace an exterior ejector/sump pump, rod, and clear exterior run-off/rainwater pipes and have a first-floor toilet replaced. We called Pittman, which is located less than a mile from us. We made an appointment after explaining our needs. They called to confirm the appointment, arrived promptly and reviewed our job. A gentleman who identified himself as a partner in their family-owned business provided us an estimate including the service charge. We had already purchased the ejector/sump pump and the Kohler toilet that we wanted to be installed and asked them to use those products/materials. However, in adding the rodding job we realized that either he was joking or simply didn't want to do the work by making the charge entirely too high - by hundreds of dollars. As for the toilet - we didn't have much of a choice since it would create a hardship not having a bathroom available for use. After finishing the job we asked why their prices were so high. The gentlemen actually laughed while suggesting that if we wanted less than quality work we could pay less.

Several weeks later, we discovered we had a clog in our upstairs bathroom drain, which stopped the vanity and the tub. We called Pittman, told them the problem and they dispatched a crew. We explained to them that we also wanted to have a new Kohler tub drain assembly installed since the original one had already been removed. They removed the clog in a matter of minutes, using an air pressure device and cleared some debris from the p-trap under the vanity. I reminded him about the tub drain assembly to which the gentleman replied that I had the wrong part(s), that it could not be installed and to call him when I actually knew what I was talking about. His manner was condescending and dismissive even as he suggested that he was willing to drop the service charge associated with the visit. I asked him to reconsider installing the device since I was certain that I had ordered the correct part(s) assembly. He declined. We paid them, and they left. I ended up installing the device myself within an hour, thereby concluding that either he didn't know what he was talking about or, once again, he simply didn't want to do the job.

Fast forward to one week ago. A property we owned required the unstopping of a tub drain. We called Pittman, set up an appointment, explained our needs, and met them the next day on the job site. The crew examined the situation but were ultimately unsuccessful after working on it for just over an hour. One of the gentlemen explained that the configuration of the pipes, trap, and drain prevented them from clearing the blockage using conventional means. He stated that he wasn't sure, but believed that the only way he could clear the pipe was to cut the wall of an adjacent bedroom, the floor and the kitchen ceiling beneath the bathroom in order to access the pipes, remove and replace them - all without guarantee of success and adding that they would not be responsible for replacing or repairing the damage done as a result of their work.

We were stunned. but accepted that the work would have to be done.
He sketched out several confusing diagrams to explain his assessment and how it could be fixed. He also included an estimated price/cost - a very high one ($1300.00 to $1500.00) for the job alone. We greenlighted the job provided that he would present us with a formal/detailed proposal. He responded that the document would be ready by that evening of the next day but he would not be able to start work until two days later. We asked how he would be able to properly convey an accurate description of the problem/solution to his co-worker without him seeing the job. He claimed it wouldn't be a problem.

We were not contacted as promised, no email or message was sent. We called Pittman's offices. They claimed not to know about the project, would search it out and call back. They did not and they still have not reached out to us.

The least they could have done is told us they did not want to do the job - for whatever reason. They are very unprofessional in that regard, even if you are a repeat customer. Not being direct and honest with a customer is not the way to go.

As an aside, we found another contractor - outside the neighborhood - who determined that the job could be done for over $500.00 dollars less and retains references/contact with contractors who assess and repair damages resulting from their work. They promptly provided a detailed assessment and estimate, to begin work almost immediately.

Draw your own conclusions!

Being a first time homeowner I didnt know where to start with the plumbing issue I was having. I found Simon Plumbing service to be highly recommended on many different posts throughout the Oak Forest Community FB page and then saw all the positive comments on Yelp which lead me to make Simon service my first call out to a plumber. I called right when the office open at 7am and Tedd answered immediately. I explain my problem to him and he knew exactly what was going on. He was at my home within the hour and sure enough found the problem and knew how to solve it. He was very knowledgeable and respectful. He answered any question I had and was very transparent with everything that was going on. My plumbing problem was not small nor an easy fix but he got the job done all in one day. He is truly a life saver! Also he didnt take advantage of my situation and charge me an affordable amount. Great work!

Not doing what they said they will do and when they said they will. Very frustrating trying to run a rental property and waiting on these guys.

We were referred by a neighbor, and have now used Kennedy 4 times in the last 6 months for three different issues (sump pump, water heater, toilet). They have always responded promptly, shown up exactly what time they said they would, explained the problem and fix in detail, and charged a fair price. Very professional and friendly. Would recommend them highly.

There was a sewer gas smell that filled the house every time water was run for any length of time. Walsh & Son responded quickly and set up a very convenient day and time to repair the cracked sewer pipe.
They arrived on time and got to work immediately. They took care of digging the hole in my basement, replacing the pipe, filling the hole, cementing the floor, and cleaning up the area within a few short hours. I LOVE not having to deal with the sewer smell anymore.
I wouldn't hesitate to call them in the future or refer them to anyone who needs sewer experts.

Prices are outrageous, the staff I spoke with was inexperienced and lacking the knowledge, nobody available to help me. Just ridiculous

He was responsive but was going back and forth with the numbers. We didn't have a good experience with this business. We paid for the service to show up but didn't use him for further repair. I would highly suggest to go with other plumber.

We used Thiesse Plumbing one time, which was enough for us.  We had a flooding toliet back in May 2012 and they were referred to us by our relator, so we called them right away.  The sent someone out the following day, so their responsiveness was good.  However, the issues came into play when they didn't bring the necessary equipment to fix the issue, blamed us for it and required a return visit ($$$).

When our plumber indicated the tool he needed to complete the job wasn't available  I called the office to better understand the situation.  The woman on other end was condescending, patronizing and rude.  She blamed me (customer) for not explaining the plumbing problem correctly, questioned my knowledge of plumbing (which admittedly I have none, or I'd be completing the job myself:), and made an excuse as to why their equipment to complete the job wasn't available (in the shop).    Our perspective was that if a vendor comes unprepared to fix a problem, the customer shouldn't necessarily be charged for that mistake.  She once again blamed me for not explaining the problem (flooding toliet) correctly.    Both my husband and I had spoken to the office regarding the problem--which was pretty straightforward.

A four- hour plumbing job (which didn't need to last that long--entirely other story) ended up costing us nearly $600.   This happened over a year ago and at the time I was angry.   I wish I had written then, as I'd have remembered more of the specifics.  However, I recall enough to know I will never use them and never recommend them to anyone.  The customer experience is essential, allowing a customer to feel good about their interaction and experience with a company.....I can tell you this customer experience left a lasting and very negative impression.   I called my relator to convey these sentiments and she indicated she would no longer recommend, either.  She also noted that they had recently changed management?     Perhaps that's the reason for the decline in service?  Hard to know, but buyer beware.

Horrible customer service.  I was in need of assistance, looking for a part for my toilet and was not assisted in a friendly manner.  I was the only woman in line and was treated in a demeaning manner, even the other men waiting for assistance laughed at the customer service rep assisting me, guess if you are a woman, in a man's plumbing world you are considered a joke.  I would never recommend this store to anyone!

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