Best Businesses in Illinois

Friendly, fast and very knowledgeable.  We needed a handyman to come and re-attach our stove hood that fell off the wall the previous night.  Andrew was here the next morning and fixed it better than before.  Would definitely use him again.

I emailed & spoke with Kevin regarding adding an electric car charger in the garage.  He went above and beyond in explaining my options along with providing a bit of education on the topic along with discussing the pros and cons of various configuration options.  The call lasted about 15 minutes and I was left well informed of my next steps.  His quote was also in line with what others charge.

After waking up to the smell of burning plastic and finding out our furnace was no longer working I began searching Yelp for local heating companies I could call.  I couldn't look past Armbrust.  Not only was it local to Wheaton but it had absolutely amazing reviews.  I called in the morning to set up an appointment fully expecting it would be at least a day.  Not only were they able to fit me in that day, they were able to do it mid day! I was already impressed but then they sent me an email with information about the service man making the call which included a photo and I was super impressed that they take the time to do that.  Jeff showed up right on time and even called when on his way to alert me.  He was friendly, informative and helpful while explaining the issues he found and even showed me the issues first hand.  When it came down to fixing the multiple items or researching a replacement Jeff provided me with the necessary options and information to make a decision.  He made calls to check on available warranties and requested the salesman John to stop by as well.  John came out and provided me with a great deal of information.  At no point did I feel pressured to purchase. After discussion my husband we chose to spend the money on a new furnace rather than pouring more money into the broken one. They were able to get us the one we wanted AND have it installed same week.  We only had to make it one day without heat before our new furnace would be installed. I was told David would be the person installing our new furnace and he would arrive around 730.  Just like Jeff, David called when he was on his way and arrived right on time.  He walked me through the process and provided an estimate time for completion.  Throughout the process he checked in just to report his status.  At one point he called me in to decide on the venting options.  He walked me through the different options and ultimately left it to me to decide.  When he completed the job he showed me how to change the filters and explained all the new parts which were installed.  The day he installed our new furnace was a day we had high wind advisories.  When he was packing himself up he informed me that there had been a lot of debris flying around outside.  He walked around the perimiter of the house with me and even helped me clean up the shingles that had blown off my roof! Talk about customer service. I would absolutely recommend this team to friends and family.  Keep up the good work!!!

I moved into my home in the area about 18 months ago.  I called InSink on two occasions since they had done work for the prior owner.   This father and son team are phenomenal!  In a business where it is hard to find responsive service people, these guys have it down!   Most recently, Gary, the son, came over to check on a problem with the alarm on my sump pump.   First of all, in both situations, they responded to my call within 24 hours - win #1! Then, they were able to do the work SAME DAY - win #2!!   Then, today, the son Gary explains all of the workings of the sump pump back up system to me, while replacing a part that he found to be just outside of the warranty....without an extra charge - win#3!!   Then, to really cap things off....Gary mentions that he would follow-up to give me the name of someone to help with an old boiler heating system that I have here.....totally outside of his business!!   omg, this team really gets it!!!   So, now they have a customer for life.    I highly recommend them.....the costs seem reasonable, and when you factor in the customer service delivery ....they are they best in the area!

We had an emergency service call the day after Thanksgiving and Adam came out after three other prior service calls late at night.  He was very personable and helpful, answering all our questions and educating us at the same time.  Our immediate issue is resolved but if we need further guidance, we will reach out to him again.

We had kind of an emergency with the sudden onset of a plugged sewer line. Probably my fault for not taking care of regular maintenance but, regardless, I called and they were able to send someone within a half hour. The line hadn't been rodded for several years but they were able to get the line open and flowing. Not an easy job but done as quickly and efficiently as possible.  Needless to say, I was expecting the worst when the bill was totaled but discovered it was reasonable, especially given the short notice on the job.

I have used these guys for years and they are terrific! They helped with the work associated with our addition several years ago and then we have used them for a variety of plumbing needs since.

They are very knowledgeable, fair, and they get the job done in the time they say they will. I absolutely trust the work they do.

Our 21 years old powder room faucets were leaking & I tried to replace the cartridges for the hot water & cold water myself... Long story short- without the right tools for the job, I called Central Plumbing in Arlington Heights, who have done work for me in the past. TJ, who was very knowledgeable/professional, came out and fixed the leak and answered all my questions. If anyone needs a plumber let me know. I gotta guy!

We are the type of people who like to ensure that area businesses are patronized, thereby retaining money in our community, so, we always contact area businesses/contractors no matter our needs or the size of the project. In this instance, and being totally fair, we want to describe our description of work we wanted to be done, how it was addressed, and our experience with this company.

Last year we needed to replace an exterior ejector/sump pump, rod, and clear exterior run-off/rainwater pipes and have a first-floor toilet replaced. We called Pittman, which is located less than a mile from us. We made an appointment after explaining our needs. They called to confirm the appointment, arrived promptly and reviewed our job. A gentleman who identified himself as a partner in their family-owned business provided us an estimate including the service charge. We had already purchased the ejector/sump pump and the Kohler toilet that we wanted to be installed and asked them to use those products/materials. However, in adding the rodding job we realized that either he was joking or simply didn't want to do the work by making the charge entirely too high - by hundreds of dollars. As for the toilet - we didn't have much of a choice since it would create a hardship not having a bathroom available for use. After finishing the job we asked why their prices were so high. The gentlemen actually laughed while suggesting that if we wanted less than quality work we could pay less.

Several weeks later, we discovered we had a clog in our upstairs bathroom drain, which stopped the vanity and the tub. We called Pittman, told them the problem and they dispatched a crew. We explained to them that we also wanted to have a new Kohler tub drain assembly installed since the original one had already been removed. They removed the clog in a matter of minutes, using an air pressure device and cleared some debris from the p-trap under the vanity. I reminded him about the tub drain assembly to which the gentleman replied that I had the wrong part(s), that it could not be installed and to call him when I actually knew what I was talking about. His manner was condescending and dismissive even as he suggested that he was willing to drop the service charge associated with the visit. I asked him to reconsider installing the device since I was certain that I had ordered the correct part(s) assembly. He declined. We paid them, and they left. I ended up installing the device myself within an hour, thereby concluding that either he didn't know what he was talking about or, once again, he simply didn't want to do the job.

Fast forward to one week ago. A property we owned required the unstopping of a tub drain. We called Pittman, set up an appointment, explained our needs, and met them the next day on the job site. The crew examined the situation but were ultimately unsuccessful after working on it for just over an hour. One of the gentlemen explained that the configuration of the pipes, trap, and drain prevented them from clearing the blockage using conventional means. He stated that he wasn't sure, but believed that the only way he could clear the pipe was to cut the wall of an adjacent bedroom, the floor and the kitchen ceiling beneath the bathroom in order to access the pipes, remove and replace them - all without guarantee of success and adding that they would not be responsible for replacing or repairing the damage done as a result of their work.

We were stunned. but accepted that the work would have to be done.
He sketched out several confusing diagrams to explain his assessment and how it could be fixed. He also included an estimated price/cost - a very high one ($1300.00 to $1500.00) for the job alone. We greenlighted the job provided that he would present us with a formal/detailed proposal. He responded that the document would be ready by that evening of the next day but he would not be able to start work until two days later. We asked how he would be able to properly convey an accurate description of the problem/solution to his co-worker without him seeing the job. He claimed it wouldn't be a problem.

We were not contacted as promised, no email or message was sent. We called Pittman's offices. They claimed not to know about the project, would search it out and call back. They did not and they still have not reached out to us.

The least they could have done is told us they did not want to do the job - for whatever reason. They are very unprofessional in that regard, even if you are a repeat customer. Not being direct and honest with a customer is not the way to go.

As an aside, we found another contractor - outside the neighborhood - who determined that the job could be done for over $500.00 dollars less and retains references/contact with contractors who assess and repair damages resulting from their work. They promptly provided a detailed assessment and estimate, to begin work almost immediately.

Draw your own conclusions!

Wonderful service, came and replaced my bathroom faucet and repaired the turn off valves. Good costumer service and priced

Awesome! They set expectations of what's involved, how to fix the issue, the cost involved and time to complete the work. Upon acceptance, they worked efficiently and non-stop until the work was completed. Great value each and every time and we have hired All Affordable numerous times for preventative plumbing needs and some more urgent due to the age of our home. Highly recommended.

I am elderly and disabled.  Apparently, to this company, that means rip me off.  In February, Danny installed two new toilets in my home.  He didn't think I would notice that he brought 4 toilet seats.  He swapped out the two Gerber seats that came with the toilets -- Amazon value $50 each -- for two Bemis seats -- Amazon value $15 each.  Then he charged me $200 above estimate, even after ripping me off!  He thought I would never notice, but the Bemis seats don't even fit and every time I sit on them I get to think about the ways Kennedy Plumbing disrespects and cheats the disabled and elderly.  Don't let yourself be scammed too!

We always call them. They are very professional. They're reasonably priced and they always get the job done well. And they have no mess behind. Highly recommend

Over priced and items do not have prices on shelf. Never fully in stock of all supplies. Unprofessional. And lastly the worst part is no money back if you need a refund. Only store credit which sucks cause now you have to buy more stuff from them if you don't want to. So you have to know what your buying the first time if not your out of money. Then given a sob story that the other day they tried a refund and it took them 4hrs to do it which is a lie or they are super outdated on their cash register/payment structure. Never again will I shop here. Needs new management and prices to be fair. And more knowledgable associates. BBB has been informed aswell.

I am very thankful and grateful to Vilano plumbing, we had a situation where another contractor started the work and could not pass the city inspection, Vilano was highly recommended to me by a friend, so he came out and explained what was wrong, very knowledgeable, better than the inspector, he had to redo almost entire job but we passed inspection on the first time the inspector came back.
I highly recommend Eugen and his crew from Vilano Plumbing

We hired Thiesse to remedy a problem in our basement that was being caused by the city sewers backing up during heavy storms. They recommended installing an ejector pit, into which all the basement piping (floor drain, laundry tub, etc.) would be plumbed. This in turn would eliminate the open drains that the city sewer was backing up into.

After they did the work, we noticed backups in the main stack & immediately notified the company of the problem. They came out again & spent a couple hours rodding the sewer line immediately outside the area they'd worked on days earlier, then told us they couldn't find anything wrong but we should break open the main sewer outside the house, as it was likely blocked or collapsed. (Huh?) We declined this, since we had never had a problem with it prior to the work they did in the basement. We paid almost $500 for this rodding & diagnosis, by the way - this was in addition to the money we paid to have the ejector pit installed.

About a week later, I went into the basement & noticed another backup around the floor drain & water again leaking out of the joints in the main stack a few feet above the floor. This led me to believe the blockage was inside the house. My wife called Thiesse & asked they come out yet again to fix the problem.

When they arrived, they brought their sewer foreman with them - someone who had never seen the house or the work previously done. He proceeded to try to rod the line inside the house, but kept hitting an obstruction beneath the floor. He broke the floor open (this after we had already had it patched after their previous efforts) & determined the plumbers who'd installed the ejector pit had inadvertently filled the main line leading outside with hydraulic cement. His words were looks like we caused the problem.

They returned the next day & removed the clogged pipe, breaking out even more of the concrete floor in the process. Sewage finally flowed again, but Thiesse had the audacity to send us another bill for fixing the problem they had created! We told them in no uncertain terms we would not be paying the bill & they became very hostile, claiming WE had somehow caused the problem.

Our experience was among the worst I've ever had with a company & I would never, under any circumstances, recommend them. Buyer beware.

My family has a couple of old brick buildings , we been doing business with South Chicago  Plumbing , since 1976. Great knowledge, very friendly, and most of all a great inventory of parts and supply for older buildings . They have the parts and supply that you cannot find any where around Chicago.  They recommend other shops if they don't have the parts. Now that's true business !!!

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