Best Businesses in Illinois

Friendly, fast and very knowledgeable.  We needed a handyman to come and re-attach our stove hood that fell off the wall the previous night.  Andrew was here the next morning and fixed it better than before.  Would definitely use him again.

Bathroom remodel project a success thanks to Kevin!  Call him for your next home project needs.

John service manager . The only thing he knows is his start time which is 6:30. I wish I had spoken to someone else, perhaps they would of won the job. Anyway good luck with speaking to John. John knows nothing but his start time.

LOL, I go to the InSink yelp page to do a review and I see the picture of the snowy yard being excavated and did a double-take.  Hey, that's my yard!

We had some recurring problems with the sewer line getting blocked, and the outfit we were using back then (won't name them but it rhymes with Roto-Scooter) claimed we needed $10K+ worth of work to replace a supposedly broken pipe.  I brought in InSink to get a second opinion because I thought I was getting scammed, and it looks like I was.   InSink cleared the problem, and we had them install an outside cleanout, which is the snowy digging going on in the photo .   They were great.

I contacted Adam Hadib with A1-Services.  He answered his phone, no voicemail. He asked for photos of the work we needed done, then he sent me back his reasonable quote.

He was able to come out the next day to install our shower door. (He was booked up all week after Sunday).

He did a wonderful job! He was very personable; kind;considerate, & honest.

We will definitely call him again if needed.

Call Adam first before you call anyone else !

I needed the water pressure in our old house fixed before the closing in two days.  Welter came out within two hours of my call.  Brian and Derek were professional, friendly and did a great job.  When I asked about a second problem, they looked at it and fixed it for the price of a $15 part.  Welter is definitely my go-to place for plumbing issues from now on.

You will be hard pressed to find more responsive, professional or diligent plumbers in the western suburbs. They stopped by within 3 hours of my phone call, resolved the issue and were reasonably priced on top of it. Will absolutely use them again if needed.

The whole team was professional and friendly. They listened to my problems in detail and helped explain some old-house oddities. Quality work and great service, will be having them quote a large project. My new go-to neighborhood plumber!

We are the type of people who like to ensure that area businesses are patronized, thereby retaining money in our community, so, we always contact area businesses/contractors no matter our needs or the size of the project. In this instance, and being totally fair, we want to describe our description of work we wanted to be done, how it was addressed, and our experience with this company.

Last year we needed to replace an exterior ejector/sump pump, rod, and clear exterior run-off/rainwater pipes and have a first-floor toilet replaced. We called Pittman, which is located less than a mile from us. We made an appointment after explaining our needs. They called to confirm the appointment, arrived promptly and reviewed our job. A gentleman who identified himself as a partner in their family-owned business provided us an estimate including the service charge. We had already purchased the ejector/sump pump and the Kohler toilet that we wanted to be installed and asked them to use those products/materials. However, in adding the rodding job we realized that either he was joking or simply didn't want to do the work by making the charge entirely too high - by hundreds of dollars. As for the toilet - we didn't have much of a choice since it would create a hardship not having a bathroom available for use. After finishing the job we asked why their prices were so high. The gentlemen actually laughed while suggesting that if we wanted less than quality work we could pay less.

Several weeks later, we discovered we had a clog in our upstairs bathroom drain, which stopped the vanity and the tub. We called Pittman, told them the problem and they dispatched a crew. We explained to them that we also wanted to have a new Kohler tub drain assembly installed since the original one had already been removed. They removed the clog in a matter of minutes, using an air pressure device and cleared some debris from the p-trap under the vanity. I reminded him about the tub drain assembly to which the gentleman replied that I had the wrong part(s), that it could not be installed and to call him when I actually knew what I was talking about. His manner was condescending and dismissive even as he suggested that he was willing to drop the service charge associated with the visit. I asked him to reconsider installing the device since I was certain that I had ordered the correct part(s) assembly. He declined. We paid them, and they left. I ended up installing the device myself within an hour, thereby concluding that either he didn't know what he was talking about or, once again, he simply didn't want to do the job.

Fast forward to one week ago. A property we owned required the unstopping of a tub drain. We called Pittman, set up an appointment, explained our needs, and met them the next day on the job site. The crew examined the situation but were ultimately unsuccessful after working on it for just over an hour. One of the gentlemen explained that the configuration of the pipes, trap, and drain prevented them from clearing the blockage using conventional means. He stated that he wasn't sure, but believed that the only way he could clear the pipe was to cut the wall of an adjacent bedroom, the floor and the kitchen ceiling beneath the bathroom in order to access the pipes, remove and replace them - all without guarantee of success and adding that they would not be responsible for replacing or repairing the damage done as a result of their work.

We were stunned. but accepted that the work would have to be done.
He sketched out several confusing diagrams to explain his assessment and how it could be fixed. He also included an estimated price/cost - a very high one ($1300.00 to $1500.00) for the job alone. We greenlighted the job provided that he would present us with a formal/detailed proposal. He responded that the document would be ready by that evening of the next day but he would not be able to start work until two days later. We asked how he would be able to properly convey an accurate description of the problem/solution to his co-worker without him seeing the job. He claimed it wouldn't be a problem.

We were not contacted as promised, no email or message was sent. We called Pittman's offices. They claimed not to know about the project, would search it out and call back. They did not and they still have not reached out to us.

The least they could have done is told us they did not want to do the job - for whatever reason. They are very unprofessional in that regard, even if you are a repeat customer. Not being direct and honest with a customer is not the way to go.

As an aside, we found another contractor - outside the neighborhood - who determined that the job could be done for over $500.00 dollars less and retains references/contact with contractors who assess and repair damages resulting from their work. They promptly provided a detailed assessment and estimate, to begin work almost immediately.

Draw your own conclusions!

I would like to take a moment and thank this company. I have a grease trap that backed up. It was full of grease. I had a company come out(not these guys) and remove the grease. They drain was not going down. He charged me $140 to tell me he recommends using a mechanic snake after 15 minutes..
That's done so long story short Simon plumbing came out and actually spent about a hour and snaked out my line for me. They charged a great price and he did it in the rain. It's pouring outside today. I couldn't be happier.
Good job guys.

Nothing affordable about these people. They didn't do bad work but they did lie to me about repairs needed. Here was my situation, I had 2 leaks in my basement coming from the first floor. One of the leaks was from the kitchen sink. I was told that the dishwasher next to my sink has another leak (an unknown 3rd) and the second leak in my basement was from a bad sewer line which is solid iron and not built to ever be replaced. Total cost $2100. I decided that the kitchen sink was the only priority and ended up paying $650 Turns out that the leak under the dishwasher was from the kitchen sink, a simple case of water going to the lowest point in the floor before finding a space to leak into my basement. Also, the bathroom leak was from a crack in the tile in the bath tub which a friend of mine found and and filled with clear silicone caulk. It's been about 6 months now and my basement is perfectly dry :)

I have to change my previous review. Pat came out quickly and discovered my problem. The delay was with getting the permit from the city. They returned promptly and resolved my collapsed drain. Nice job.

The absolute best people to call for any plumbing problems. They are quick, efficient and friendly. They are also a family run business that will not price gouge you. They are knowledgeable and clean up after they are done. They have done a very large job and a couple small jobs for us and each time we have been completely satisfied. I will continue to use them whenever a plumbing issue should arise. Call them first!

I am glad I came here. I stopped at the big box stores and they had some options but nothing that would help with my issue. Once I got here I had the feeling they usually work with plumbers more but the staff here was and I could tell they had the experience and knew what they were talking about. In fact I drew out what my issue looked like and they talked me through a couple ways to fix it. They also had tons of options so you were bound to find what you needed. All my future plumbing issues I plan to come here for the experience of the staff and the large selection of options.

I am very thankful and grateful to Vilano plumbing, we had a situation where another contractor started the work and could not pass the city inspection, Vilano was highly recommended to me by a friend, so he came out and explained what was wrong, very knowledgeable, better than the inspector, he had to redo almost entire job but we passed inspection on the first time the inspector came back.
I highly recommend Eugen and his crew from Vilano Plumbing

I needed a new lever for my toilet (and the plumber was here for backflow testing anyway).  Walked up 2 flight of stairs, flushed the toilet twice and said we needed a new lever.  He went to the hardware store on Madison (he said he had to go there anyway), they didn't have the part.  Ordered the part for $14.75.  Came today walked up 2 flights of stairs, put in the toilet lever (10 minutes) and the bill:  hold on to your chairs.....$223.25  I don't mind paying a fair price.  He said they were union plumbers, that's why the higher rates.  UGH.

Horrible customer service.  I was in need of assistance, looking for a part for my toilet and was not assisted in a friendly manner.  I was the only woman in line and was treated in a demeaning manner, even the other men waiting for assistance laughed at the customer service rep assisting me, guess if you are a woman, in a man's plumbing world you are considered a joke.  I would never recommend this store to anyone!

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