Best Businesses in Illinois

Friendly, fast and very knowledgeable.  We needed a handyman to come and re-attach our stove hood that fell off the wall the previous night.  Andrew was here the next morning and fixed it better than before.  Would definitely use him again.

I was very happy with the work done by Welter Home Services.  Kevin was easy to reach and communicate with, especially given how busy they are.  Kevin and Dan put in a garbage disposal (including all necessary wiring/switching) and new closet doors for us, and we will be using them to re-tile our bathroom floor as soon as we decide on tile.  They also replaced a shut-off valve for the kitchen sink, and when our main supply valve to the house got stuck (common on older houses), Kevin quickly coordinated a licensed emergency plumber and the Village Public Works department, to get the water shut off at the street and the main supply valves replaced immediately.  I highly recommend them and wouldn't hesitate to use them again.

We appreciate the honest recommendations given by both Rich & Pat in dealing with 2 separate issues. Rather than costly repairs, they advised using Bio-One for our kitchen sink drain & RootX for basement drain.

Gary came out in a pinch to take a look at a couple of leaks for me, was on time, professional, thorough and fair. Would definitely use again

Loved guy showed up in a mask. He was polite, efficient and prompt. I plan to have him do some work for me after the thanksgiving holiday.

I have used Welter several times in the last 20 years - each service call they were prompt and efficient - and leave the space cleaner than it was before they arrived.  This time, they got to my house w/in 5 hours of my call and were able to give me a small time frame during which they'd arrive which made it easier to work around our schedules.   Their prices are always fair, as well...

You will be hard pressed to find more responsive, professional or diligent plumbers in the western suburbs. They stopped by within 3 hours of my phone call, resolved the issue and were reasonably priced on top of it. Will absolutely use them again if needed.

Our 21 years old powder room faucets were leaking & I tried to replace the cartridges for the hot water & cold water myself... Long story short- without the right tools for the job, I called Central Plumbing in Arlington Heights, who have done work for me in the past. TJ, who was very knowledgeable/professional, came out and fixed the leak and answered all my questions. If anyone needs a plumber let me know. I gotta guy!

We are the type of people who like to ensure that area businesses are patronized, thereby retaining money in our community, so, we always contact area businesses/contractors no matter our needs or the size of the project. In this instance, and being totally fair, we want to describe our description of work we wanted to be done, how it was addressed, and our experience with this company.

Last year we needed to replace an exterior ejector/sump pump, rod, and clear exterior run-off/rainwater pipes and have a first-floor toilet replaced. We called Pittman, which is located less than a mile from us. We made an appointment after explaining our needs. They called to confirm the appointment, arrived promptly and reviewed our job. A gentleman who identified himself as a partner in their family-owned business provided us an estimate including the service charge. We had already purchased the ejector/sump pump and the Kohler toilet that we wanted to be installed and asked them to use those products/materials. However, in adding the rodding job we realized that either he was joking or simply didn't want to do the work by making the charge entirely too high - by hundreds of dollars. As for the toilet - we didn't have much of a choice since it would create a hardship not having a bathroom available for use. After finishing the job we asked why their prices were so high. The gentlemen actually laughed while suggesting that if we wanted less than quality work we could pay less.

Several weeks later, we discovered we had a clog in our upstairs bathroom drain, which stopped the vanity and the tub. We called Pittman, told them the problem and they dispatched a crew. We explained to them that we also wanted to have a new Kohler tub drain assembly installed since the original one had already been removed. They removed the clog in a matter of minutes, using an air pressure device and cleared some debris from the p-trap under the vanity. I reminded him about the tub drain assembly to which the gentleman replied that I had the wrong part(s), that it could not be installed and to call him when I actually knew what I was talking about. His manner was condescending and dismissive even as he suggested that he was willing to drop the service charge associated with the visit. I asked him to reconsider installing the device since I was certain that I had ordered the correct part(s) assembly. He declined. We paid them, and they left. I ended up installing the device myself within an hour, thereby concluding that either he didn't know what he was talking about or, once again, he simply didn't want to do the job.

Fast forward to one week ago. A property we owned required the unstopping of a tub drain. We called Pittman, set up an appointment, explained our needs, and met them the next day on the job site. The crew examined the situation but were ultimately unsuccessful after working on it for just over an hour. One of the gentlemen explained that the configuration of the pipes, trap, and drain prevented them from clearing the blockage using conventional means. He stated that he wasn't sure, but believed that the only way he could clear the pipe was to cut the wall of an adjacent bedroom, the floor and the kitchen ceiling beneath the bathroom in order to access the pipes, remove and replace them - all without guarantee of success and adding that they would not be responsible for replacing or repairing the damage done as a result of their work.

We were stunned. but accepted that the work would have to be done.
He sketched out several confusing diagrams to explain his assessment and how it could be fixed. He also included an estimated price/cost - a very high one ($1300.00 to $1500.00) for the job alone. We greenlighted the job provided that he would present us with a formal/detailed proposal. He responded that the document would be ready by that evening of the next day but he would not be able to start work until two days later. We asked how he would be able to properly convey an accurate description of the problem/solution to his co-worker without him seeing the job. He claimed it wouldn't be a problem.

We were not contacted as promised, no email or message was sent. We called Pittman's offices. They claimed not to know about the project, would search it out and call back. They did not and they still have not reached out to us.

The least they could have done is told us they did not want to do the job - for whatever reason. They are very unprofessional in that regard, even if you are a repeat customer. Not being direct and honest with a customer is not the way to go.

As an aside, we found another contractor - outside the neighborhood - who determined that the job could be done for over $500.00 dollars less and retains references/contact with contractors who assess and repair damages resulting from their work. They promptly provided a detailed assessment and estimate, to begin work almost immediately.

Draw your own conclusions!

Very fair, honest, and quick to respond.  Initial verbal quote over the phone was also very accurate.  Highly recommend these folks.

They were able to set my toilet the same day I called, which was awesome. And he did a good job, explained the problem, answered questions, executed the job quickly. The price seems high to set a toilet, but based on other reviews, I went with them since they were so convenient and I'm hoping that's the going rate. Kind of wish they wore shoe covers inside since it was rainy outside, but it is what it is.

Major downside is they had to write down my card information, and that makes me really uncomfortable. I saw this in a previous review, but I figured that if the system was just down that day, the chances I would have that issue would be low. Guess not.

Thank you Ann for getting my plumbing emergency scheduled and for dealing with my impatience. Also thanks to Joe and Dan for excellent service!

Walsh and Son Sewer are the best. I received excellent service from them. I thought their price was fair and reasonable. I am renovating my basement. They installed new plumbing in my basement for a bathroom and laundry room. I also had them change my galvanized water pipes to copper. John Walsh told me it would take 7 to 10 days and they finished in
8 days.

They set up the inspection and we're present when the Chicago inspector arrived. The plumbing passed inspection the first time.

The guys working for Walsh and Son were friendly and very thorough. They did more than I anticipated. Kudos to Walsh and Son Sewer.

George is extremely knowledgeable and is the reason Harlem Supply exists. George was never let go, he owned the business, sold it and stayed on to help teach the new owner the business.  It is very hard to help people, when they can't clearly tell you what is wrong.  It is because George's help is still needed that he came back.  The business was set up to serve plumbers primarily, but they are always willing to try and help non-plumbers.  I would give them 5 stars, but they just can't always have everything you need in stock, nor can they have all the personnel needed to immediately wait on every customers - no one can.

He was responsive but was going back and forth with the numbers. We didn't have a good experience with this business. We paid for the service to show up but didn't use him for further repair. I would highly suggest to go with other plumber.

I have used them before, a little pricey but did the job.  I called them for major plumbing work.  They came out looked it over and seemed interested in the job.  After that I could not get them to call me back or talk to me.

Horrible customer service.  I was in need of assistance, looking for a part for my toilet and was not assisted in a friendly manner.  I was the only woman in line and was treated in a demeaning manner, even the other men waiting for assistance laughed at the customer service rep assisting me, guess if you are a woman, in a man's plumbing world you are considered a joke.  I would never recommend this store to anyone!

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