Best Businesses in Illinois

Friendly, fast and very knowledgeable.  We needed a handyman to come and re-attach our stove hood that fell off the wall the previous night.  Andrew was here the next morning and fixed it better than before.  Would definitely use him again.

Hard to schedule an appointment for even a simple estimation. Exchanged 15 ish emails to get on the schedule, scheduled for 3 weeks out, I confirmed last week and unfortunately Welter cancelled the appointment the day before. So much wasted time - they must be too busy for new business.

We recently had to replace our Furnace & A/C unit simultaneously.  We got 3 bids and while Armburst was not the least expensive - it certainly mirrors the sentiment you get what you pay for.  When the rep came out to discuss our needs he spent an hour with me explaining in great detail what time of system would be the most effective (In the midst of an in home child care setting!) John was extremely patient and truly took the time to answer every question we had.
He also assisted us in getting financing for this purchase - another great Perk! This was not the case with the other estimates.  

When our installers arrived today (Jay S. & Louis P.)  They were courteous, patient and extremely helpful.  They kept me informed during the entire process and were very aware of the circumstances of the install with small children and 2 large dogs in their paths! But the best part of this install was the amazing clean up job they did!! You would never even know they were here today.  Believe me this has not always been the case with workmen in my home - they often leave lights on all over the place and their garbage in my home for me to clean up!  I would highly recommend Armburst Plumbing to anyone considering any kind of home improvement.  You will NOT be disappointed.

Gary came out in a pinch to take a look at a couple of leaks for me, was on time, professional, thorough and fair. Would definitely use again

Loved guy showed up in a mask. He was polite, efficient and prompt. I plan to have him do some work for me after the thanksgiving holiday.

We had kind of an emergency with the sudden onset of a plugged sewer line. Probably my fault for not taking care of regular maintenance but, regardless, I called and they were able to send someone within a half hour. The line hadn't been rodded for several years but they were able to get the line open and flowing. Not an easy job but done as quickly and efficiently as possible.  Needless to say, I was expecting the worst when the bill was totaled but discovered it was reasonable, especially given the short notice on the job.

These guys are so great! We've had them do work twice at our home. They took all of the necessary precautions due to COVID. They are timely, reliable, and get the job done well. Couldn't ask for more!

Excellent and professional service from start to finish!  I highly recommend this plumbing company.  I received a very prompt return call at the start and sound advice/recommendations over the phone.  Thank you Tom!  On the scheduled date, the plumber arrived perfectly on time.  Go Chris!  He was courteous, efficient, professional and clean! I am so pleased with this company, especially after having had a negative experience in the past with a different company.  I had a new food disposal and shower head installed, a toilet repaired and a few other odds and ends. I echo the sentiments of the other reviewers - these are your go to guys for excellent service at fair prices!  Thank you Central Plumbing!

They did a great job and went above and beyond when completing my drain repair. They finished in the contracted time, were extremely professional and friendly. I am very pleased with the job and will be calling them for any other plumbing needs I have in the future.

I would like to take a moment and thank this company. I have a grease trap that backed up. It was full of grease. I had a company come out(not these guys) and remove the grease. They drain was not going down. He charged me $140 to tell me he recommends using a mechanic snake after 15 minutes..
That's done so long story short Simon plumbing came out and actually spent about a hour and snaked out my line for me. They charged a great price and he did it in the rain. It's pouring outside today. I couldn't be happier.
Good job guys.

Nothing affordable about these people. They didn't do bad work but they did lie to me about repairs needed. Here was my situation, I had 2 leaks in my basement coming from the first floor. One of the leaks was from the kitchen sink. I was told that the dishwasher next to my sink has another leak (an unknown 3rd) and the second leak in my basement was from a bad sewer line which is solid iron and not built to ever be replaced. Total cost $2100. I decided that the kitchen sink was the only priority and ended up paying $650 Turns out that the leak under the dishwasher was from the kitchen sink, a simple case of water going to the lowest point in the floor before finding a space to leak into my basement. Also, the bathroom leak was from a crack in the tile in the bath tub which a friend of mine found and and filled with clear silicone caulk. It's been about 6 months now and my basement is perfectly dry :)

Tim, Pat, Rob, Dan...whoever shows up knows what to do and will give you a fair price. It's a family-owned business and they do big jobs and small jobs. We've had them come out for weird problems and typical problems. They trouble-shoot and do it right, and then explain what they did and why. I have recommended them to my mom, my in-laws, etc. Kennedy Sewer is a great company and they come out quickly, whether an emergency or not. Highly recommended!!!!!

Four weeks after a great install of two sump pumps, I was happy to call them after finding significant water in my basement. He said he'd make it that day and call. No call. Much later, I called back and he said he'd get back to me. No call. The next day, he said he'd be there in three days. It's now three days and no call.....with water in my basement. I DO NOT RECOMMEND.

I don't like bog box stores. Roaming the aisles for hours trying to find the one employee that is both present and in possession of a brain. I like finding the good supply houses and dealing with them. My last job was a replacement of an ejector pump at my dad's house. Not a rosey job by any stretch of the imagination, but it's the sort of thing that is nice when you get it done. When I walked into Harlem Plumbing I made it clear. I don't want lousy china crap that breaks in three days. The folks behind the counter knew precisely what I was talking about. They did a fantastic job. I had my list, I knew what I needed, I knew the calculations, head loss, applicable codes....but they were ready to help and had some great advice and stories. In modern times, the word expert is now exclusively used to describe talking idiots on TV, I must say that the folks at harlem plumbing are master tradesmen (and women?). They also have a good throughflow of top notch local plumbers. There was nothing intimidating or condescending about the interaction. the folks were prompt, professional, friendly. Where the smart one at the big box store watches a 30 minute youtube video as training, these folks had been in the trade all of their lives. I left absolutely certain that I had the right stuff and the job would be done right. I can't say that for the happy, shiny, lucky, golden store brands at the big box stores. That experience is more along the lines of god, I hope this crap works. Harlem Plumbing is a solid local supply house with great people. I can't say it enough. Rock on Harlem Plumbing! Please don't stop or sell out to the corporate pukes. The service you provide is much needed and appreciated.

He was responsive but was going back and forth with the numbers. We didn't have a good experience with this business. We paid for the service to show up but didn't use him for further repair. I would highly suggest to go with other plumber.

Thiesse plumbing is two blocks away from my house.  Since moving in three years ago I have had a few plumbing issues and since Thiesse is so close to my house and I pass by their office frequently, their name comes to mind first when I have had these issues.  I'm writing this review today because I have never successfully received any services from them and I think that says a lot about their level of customer service.  

So, as a disclaimer, I cannot talk about how good or bad their services are, or how reasonable or unreasonable their prices are.  All I can say is that it is, as far as I can tell, impossible to get them to come to my house in the first place.

Incident #1 - my sewage pipe was leaking into my kitchen through the ceiling.  The toilet would not flush.  I have a one bathroom house, so this is my only toilet.  I called on a Monday and they told me no one could even come look at it until Friday.  So I said no  thank you because I can't really go all week without a working bathroom.  

Incident #2 (a few weeks later) - we got the toilet working again temporarily, but we needed a larger fix to repair the underlying issue. Part of the sewage pipe needed to be replaced and I had a plumber to fix it but I wanted to get another quote to be sure I wasn't getting ripped off.  I called and asked for a plumber to come give me an estimate.  I was told a plumber would call me back to schedule.  I never heard back from them, so I went ahead with the repair with someone else.

Incident #3 (two weeks ago) - we have had some basement flooding issues and are looking to install a sump pump or put in some other basement flood prevention.  I called and explained what I was looking for.  The woman who answered said that she would have a plumber call me to schedule.  I mentioned that my husband and I both work full time and we would need the appointment to be either in the evening after 5:00 or on a weekend.  She said that the plumbers might be able to accommodate my request and she would have them call me.  It has been two weeks and they have never even attempted to contact me.  

I feel that overall I have given Theisse plenty of opportunities to redeem themselves and they just keep proving to me over and over that they really don't want my business.  So instead of using the plumber who is two blocks away, I will be using the plumber from 10 miles away who answers his phone on the first call, listens to my problem and offers suggestions, and then offers to come out to my house after 6:00pm.

Horrible customer service.  I was in need of assistance, looking for a part for my toilet and was not assisted in a friendly manner.  I was the only woman in line and was treated in a demeaning manner, even the other men waiting for assistance laughed at the customer service rep assisting me, guess if you are a woman, in a man's plumbing world you are considered a joke.  I would never recommend this store to anyone!

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