Best Businesses in Illinois

Friendly, fast and very knowledgeable.  We needed a handyman to come and re-attach our stove hood that fell off the wall the previous night.  Andrew was here the next morning and fixed it better than before.  Would definitely use him again.

I emailed & spoke with Kevin regarding adding an electric car charger in the garage.  He went above and beyond in explaining my options along with providing a bit of education on the topic along with discussing the pros and cons of various configuration options.  The call lasted about 15 minutes and I was left well informed of my next steps.  His quote was also in line with what others charge.

John service manager . The only thing he knows is his start time which is 6:30. I wish I had spoken to someone else, perhaps they would of won the job. Anyway good luck with speaking to John. John knows nothing but his start time.

A clogged toilet and over flowing ejector pit on New Year's Eve...InSink quickly returned our call and was to our home in less than 20 minutes. The problem was quickly diagnosed and explained in layman's terms. They presented multiple options to choose from to fix the problem and were wrapped up in about 2 hours. All things considered, we were charged a more than fair overtime and emergency call out rate, and the charge for parts and labor was in line with our expectations. InSink will be our go-to plumbing service from now on.

I contacted Adam Hadib with A1-Services.  He answered his phone, no voicemail. He asked for photos of the work we needed done, then he sent me back his reasonable quote.

He was able to come out the next day to install our shower door. (He was booked up all week after Sunday).

He did a wonderful job! He was very personable; kind;considerate, & honest.

We will definitely call him again if needed.

Call Adam first before you call anyone else !

Outstanding plumbing service. They got my leaky shower head done in ten-minutes. Very respectful of a woman client as well which I appreciated. This is a top notch, honest company. Will definitely use them again for any other repairs.

I have used these guys for years and they are terrific! They helped with the work associated with our addition several years ago and then we have used them for a variety of plumbing needs since.

They are very knowledgeable, fair, and they get the job done in the time they say they will. I absolutely trust the work they do.

Central Plumbing is a great company. I'm not the easiest person to deal with , rather I should say with my project I wasn't, and working with Rob and his dad was a blessing in disguise.

For my project I was doing a new buildout of pretty ratchet and neglected office space. Rob's dad came by looked around , looked at the blueprints, gave me some suggestions, and off he went to work. The quote given was very reasonable for the work done. The tore up the concrete and capped two pipes, capped parts of the ceiling ( didn't know they did could do that , they should advertise it ), installed a new toilet, 2 sinks, and water heater. Where there was 3 toilets there is now one.

What made them great?
1. They were on time each time.
2. Worked with my schedule to have job completed within time frame.
3. Gave advice of what to expect from pipes that have not been used in a while and what to do to fix any problem. Problem occurred just like they said would most likely happen.
4. Genuine and sincere family.

Stellar organization.  They are efficient, courteous, and reasonably priced.  

The crew and owner typify what it means to work with and within the community.  They are attentive to needs and respectful of client anxiety.

Day before thanksgiving had a severe Bathtub leak. They came out immediately and fixed it. I had 2 other plumbers that didn't know what they were doing, with the continued leak. One place wanted to charge 400 just to come to my home.
Very professional and they know what they are doing. Glad to have found a reliable, professional plumber. Fair price. A+ service.

Hired from Angi. Did a great job putting a gas line in for my BBQ Grill. Requested on Tuesday, work was done on Wednesday. My wife and I felt super comfortable with the techs. Highly recommend for any plumbing/gas job.

So I waited 48 hours after leaving my first voicemail for them.  Still no reply call.  I called back after 48 hours and got another machine.  Still have a backed up drain, guess since it was not an emergency my call back was not a priority.  Don't think they won my business.  Can I give less than 1 star because they didn't even get a chance to perform any service?

They answered the phone upon the first phone call. They came out the same day. They fixed the problem the same day. They were polite, courteous and informative. Their prices were very reasonable.

Over priced and items do not have prices on shelf. Never fully in stock of all supplies. Unprofessional. And lastly the worst part is no money back if you need a refund. Only store credit which sucks cause now you have to buy more stuff from them if you don't want to. So you have to know what your buying the first time if not your out of money. Then given a sob story that the other day they tried a refund and it took them 4hrs to do it which is a lie or they are super outdated on their cash register/payment structure. Never again will I shop here. Needs new management and prices to be fair. And more knowledgable associates. BBB has been informed aswell.

I am very thankful and grateful to Vilano plumbing, we had a situation where another contractor started the work and could not pass the city inspection, Vilano was highly recommended to me by a friend, so he came out and explained what was wrong, very knowledgeable, better than the inspector, he had to redo almost entire job but we passed inspection on the first time the inspector came back.
I highly recommend Eugen and his crew from Vilano Plumbing

Thiesse plumbing is two blocks away from my house.  Since moving in three years ago I have had a few plumbing issues and since Thiesse is so close to my house and I pass by their office frequently, their name comes to mind first when I have had these issues.  I'm writing this review today because I have never successfully received any services from them and I think that says a lot about their level of customer service.  

So, as a disclaimer, I cannot talk about how good or bad their services are, or how reasonable or unreasonable their prices are.  All I can say is that it is, as far as I can tell, impossible to get them to come to my house in the first place.

Incident #1 - my sewage pipe was leaking into my kitchen through the ceiling.  The toilet would not flush.  I have a one bathroom house, so this is my only toilet.  I called on a Monday and they told me no one could even come look at it until Friday.  So I said no  thank you because I can't really go all week without a working bathroom.  

Incident #2 (a few weeks later) - we got the toilet working again temporarily, but we needed a larger fix to repair the underlying issue. Part of the sewage pipe needed to be replaced and I had a plumber to fix it but I wanted to get another quote to be sure I wasn't getting ripped off.  I called and asked for a plumber to come give me an estimate.  I was told a plumber would call me back to schedule.  I never heard back from them, so I went ahead with the repair with someone else.

Incident #3 (two weeks ago) - we have had some basement flooding issues and are looking to install a sump pump or put in some other basement flood prevention.  I called and explained what I was looking for.  The woman who answered said that she would have a plumber call me to schedule.  I mentioned that my husband and I both work full time and we would need the appointment to be either in the evening after 5:00 or on a weekend.  She said that the plumbers might be able to accommodate my request and she would have them call me.  It has been two weeks and they have never even attempted to contact me.  

I feel that overall I have given Theisse plenty of opportunities to redeem themselves and they just keep proving to me over and over that they really don't want my business.  So instead of using the plumber who is two blocks away, I will be using the plumber from 10 miles away who answers his phone on the first call, listens to my problem and offers suggestions, and then offers to come out to my house after 6:00pm.

Horrible customer service.  I was in need of assistance, looking for a part for my toilet and was not assisted in a friendly manner.  I was the only woman in line and was treated in a demeaning manner, even the other men waiting for assistance laughed at the customer service rep assisting me, guess if you are a woman, in a man's plumbing world you are considered a joke.  I would never recommend this store to anyone!

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