Best Plumbing Services in Chicago, IL

I own a town home.  I've had numerous problems with my sewer and have had several plumbers look at it.  Most recently about 25 feet of sewer line outside my garage crashed.  The first plumber knew there was a problem because he put about 40 feet of rod through the clean out in the kitchen, which came with the house.  He noted that it was only about 17 feet to the sewer main.  He didn't have a camera and never came back.  I called the plumber I normally use.  I thought that if I was going to change a pipe, I might as well have a clean out installed.

He located the problem and dug a hole about 5 feet down.  There wasn't a pipe there.  Before talking to me, he dug a hole a couple feet away and changed a pipe to install a clean out.  He threw out the pipe before I could see it and tried to convince me that there was a second problem.  He didn't come back to seal the hole until I called the Illinois Attorney General.  I called a third plumber who located the problem in the common area.  He dug a hole so deep they hand to dig a stairway so they could get in and out.  I called a fourth plumber who located the break on a 45 degree angle in the common area.

I contacted All Star Plumbing and Sewer.  Michael found the problem right away.  They dug a hole about 3 feet deep  6 inches from where the second plumber dug his first hole around 2 feet from the end of the clean out.  The pipe actually went straight down.  It kind of makes sense because some units had basements, but the issue is I had about 15 feet of unnecessary pipe and about 3 unnecessary turns.  All Star fixed that design flaw by putting an elbow on the end of the pipe and turning it out.  They verified that there were no tie ins after that point.  I put gallons of water through that pipe to test it.  It works great.

The other thing is All Star is legit.  As part of the due diligence, I checked his license with both Chicago and Illinois on their web site.  He gave me a copy of his insurance certificate.  I even checked his business with the State of Illinois and it's in good standing.  He gave me the permit and dig numbers.  I could see where the utility companies marked the lines.  I was there with the building inspector when he examined the work.  He wouldn't take Bill or my word for anything.  He wanted to see it.  The inspection passed with flying colors.  He was listed as A+ on the Better Business Bureau's web site.  His Yelp reviews were all 5 Star.  I agree All Star Plumbing and Sewer deserves all the stars so I'm giving them another 5 start review.  The icing on the cake is their price is reasonable.

I was very happy with their installation of my Rheem hybrid heat pump water heater. It was kind of complicated and I was having a hard time finding someone to install it. They did it quickly and at a good price. Thanks again.

Could not be any happier with the experience that we had with Mo! We just bought a home and had a number of projects that we needed completed, and Mo was on time for the appointment and had all of the tools necessary for everything needed. He also wore his mask the entire time, was thorough, professional, and one of the nicest people we've met!

We had a really hard time finding someone to come out and help with the projects in our new home (new toilet installation, switching out the washer and drier, caulking several areas, and fixing a few minor issues). Larger companies rescheduled on us twice, so we decided to go with Mo and I'm extremely happy with did.

You will be too!

Reliable, respectful, knowledgeable, prompt and trustworthy. Thank you! Will call again for any future needs!

We had a few major things that need to be done and this crew worked with our budget and got the job done under schedule. This is what you want in plumbers, right? Good and friendly crew. Best of all they were unfazed by my very excited dog. Well, actually, the best part was they got the job done.

Very responsive and reliable. A pipe bursted. Multiple plumbers either never called us back or confirmed an appointment and then never show up. Trent and Mr Rivera were fast and efficient. They came out in the middle of the night. They made the process so easy and got it fixed in no time. I would definitely use them again for any plumbing needs.
Thank you guys for saving us !

I've used this service twice and each time was happy! The estimate they gave me to root my sink was lower than a competitor for the first visit. For the second visit, they allowed me to purchase my own replacement kitchen sink disposable which saved me money. They also replaced my faucet.

Reasonably priced however I requested work for a ceiling patch up job and requested that it look flat which it did not after the 1st 2 coats of spackle. The initial price included up to 2 hours of which he worked about 1-1hr15 minutes. He charged an extra hour to apply a 3rd coat. He also forgot to do touch up painting initially which he said he'd do but did a mediocre job after he came back so I will need to repaint anyways. Communication was okay. He does ask for a deposit.

Originally I was unhappy because of the cost, but I reached out and they offered to discount some other work for me if I want in the future.  To be fair, I agreed to their price and they fixed the problem same day, even if it only took 10 minutes.  Toilet still works well and they are a reliable company.  I recommend working with them and wouldn't hesitate to do so again.

Called about our clogged up kitchen sink. Miguel came out and did an outstanding service job! He got the job done, cleaned up when he was done and was so friendly!Definately recommend Prefferred Plumbing!

Dominick is the best. He was able to see me same day, fixed the issue quickly, and was incredibly nice. I will absolutely call him again if I have any plumbing issues.

They always come to help my business! They do an amazing job, they are so honest and come quickly when I need someone last minute. I would highly recommend them to any business looking for an honest quick fix to your plumbing problems! Thank you Red Hot Plumbing!

A-1 Patrick's Plumbing & Sewer is a company I recommend. I actually had the pleasure of working directly with the owner, Patrick. Patrick is young but he is very knowledgeable about plumbing and sewer issues. I had Patrick and his crew out to remedy a major plumbing issue that left my basement flooded that another plumbing company had left me high and dry with. Patrick scheduled my appointment right away within his schedule. He kept me updated with any schedule delays and he with another worker arrived on the day scheduled and they worked on unclogging my aged catch basin. They worked for hours first to rod the line and then to jet rod when the routine rodding didn't relieve the clog. Patrick assessed the condition of the basin while working and we found that a previous company left or may have accidentally dropped their latex gloves in the catch basin and along with its aged walls crumbling they clogged the line. Patrick got the line clear and he also unclogged a basement bathroom sink for me. He explained that the remedied catch basin clog removal may stay open for a few months or years but recommended that I plan to get the basin rebuilt. He gave me an estimate on the spot and we got the estimate in October or November of 2018 that he wrote was good for a few months to prepare and budget for to have the work done later. Also, Patrick explained to me that for work like that I would be paying for my materials which was the bricks and he explained when it was the best time to get them during the down time of the season to secure lower prices on them. I ended up taking Patrick's bid/estimate and got the new catch basin put in the following spring. I opted for the new basin over rebuild because I was getting the aged basin removed and new materials with warranty on the work that lasted a bit longer than just a rebuild. Patrick scheduled the date for the work and they arrived as promised and the work was done in 2-3 days. And we've had no more clogged catch basin and when we last had a heavy rain out basement was dry while our neighbor's basements where flooding. I don't know if the new catch basin or the check valve I have made the difference but it was comforting knowing my basement wasn't flooding. It cost me about $5k for the new catch basin. About $650 for the jet rodding before we got the new catch basin. I recommend A-1Patrick. And they travel all over Chicago.

My kitchen sink was leaking badly right before Xmas. Quick response & instructions. He was able to fit me in before the winter storm so I had a new garbage disposal in time for all the Holiday cooking I planned. Very satisfied and would highly recommend!

Our kitchen sink was backed up so I gave these guys a call. Kristen was super nice taking my call and had a technician out to us in LITERALLY 20 MINUTES! Andrew came out and took care of the backup-the whole process took maybe an hour tops. Andrew was very friendly and professional-my cats who are normally super shy really liked him too haha. It was a reasonable price-$135 but they also gave me a 10% discount for paying cash.

Super grateful and happy with these guys!

Andersen Plumbing and Heating is my go-to for plumbing needs.  I moved from one side of town to another, and I'm glad I'm still in a region they serve!  Mario is truly a rockstar, and I always ask for him when I need something fixed.  They dug a trench, re-routed the sump discharge, replaced my dishwasher and disposer and re-did the piping in the sink so it was compliant with Illinois plumbing standards.  A plumber you can trust is worth their weight in gold, and Anderson delivers!

We wont ever use them again.
2/18 - confirmed gas leak in basement with workers in home, called plumber (Right Away Plumbing, Heating and Cooling) to diagnose and fix. They were having trouble with finding the leaks using their tools and said they found a leak where I couldn't smell anything. Trusting their expertise, we agreed to a repair.
2/18 - paid for diagnostic and repair work from plumber
2/19 - wasn't in basement to smell anything no work was done that day on our Reno
2/20 - Called people's gas to come out because I could still smell gas. Gentlemen came and found leak by old valve and water heater, was able to make a few adjustments to temporarily stop leak and did diagnostics again and found no issue.

I called right away plumber to let them know their equipment was problematic and request a refund on the diagnostic work they weren't able to do. In my opinion, it isn't safe to state you can clearly diagnose and repair a gas leak if you are not able to diagnose it. The person I spoke with (the man who did the repair and who I was speaking with on the phone) screamed at me that the gas company should have cut off my gas so Right Away plumbing could do the job. He said he was going to try to get the guy who fixed the issue for us from people's gas fired. Said he would send some money back though after I made it clear I would be escalating this as I felt this is a very unsafe way to do business.

I called 3/11/2020 because we had not received money back for the diagnostic work. I let him know we have a document from the gas company with what work they diagnose and fixed for us. Plumber again was very combative and laughed and said he was waiting on a lawyer (not sure why???) and he didn't care who I complain to about the problem with his service.

We have a baby and live above where the gas leaks were. I can't believe this company's reactions or response to their error that could have left us in a dangerous position. To this date we have not received the full refund for the diagnostic work that was unable to be completed, or safely.

Kennedy Plumbing was even worse.  Danny replaced two toilets.  He assumed that because I am elderly and disabled, I would not notice that he switched the fifty dollar seats that came with the toilets with $15 seats that don't even fit.  What is it about plumbers that they want to rip off the disabled and why did Szabo and Kennedy both think I was so stupid?  Not that it matters, but I'm a college professor with a PhD from Notre Dame.  I am appalled thinking how often these rip-off artists must succeed.

William and team reached back out to me and made sure my original was taken care of and then some! Joseph that came was professional, courteous and made sure all my questions were answered! I'm glad we gave 4s another opportunity to fix our sump pump issue, they were prompt and had very flexible scheduling! Thank you William and team!!!!!!!!!

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