4S Plumbing Companies

Excellent service and honest dealing, going well beyond expectations.

We stumbled on to 4S Plumbing unwittingly through a referral from another plumber that wasn't able to help us. It was a happy accident though. Our plumber Tim was not only professional but an all-around nice guy who was happy to answer questions and look at other plumbing and leak issues around the house.

Tim had come to replace a kitchen faucet, but by the end of the visit our jammed garbage disposal was working and our previously useless upstairs bath had water pressure. Except for the faucet, these were all relatively simple fixes that a less scrupulous plumber could have easily have used to run up the bill. At the end of the day, half of our household maintenance list was checked off, and our bill was less than $400.

As for the backend, Bill responded immediately to our call, scheduling Tim's visit within a few hours. Billing was prompt, and all labor and parts charges were clearly delineated in an email receipt, which we were able to pay online.

In short, 4S is prompt, professional, modern and above all incredibly honest.

Tim, thanks to you, my spouse will be able to take her first hot bath since we moved in.

William and team reached back out to me and made sure my original was taken care of and then some! Joseph that came was professional, courteous and made sure all my questions were answered! I'm glad we gave 4s another opportunity to fix our sump pump issue, they were prompt and had very flexible scheduling! Thank you William and team!!!!!!!!!

if you delete one review, Yelp will delete all the older ones. So I'm leaving this one here to say that a billing issue was resolved. I'd gone from a 5-star review to a 1-star review on Friday, but the owner emailed and texted me to resolve the issue in less than 24 hours. I don't want to wipe out my complimentary reviews below, but yesterday was chaos. I'm glad this company didn't completely let me down (permanently), considering I'd been one of their biggest cheerleaders for three years straight. I STRONGLY recommend they carefully choose outsourced work though.

DO NOT USE THIS COMPANY!!! If I can save a singe customer from the experience I have had over the past month! I had a pipe burst around Christmas and this service came out to defrost my pipes. Since they responded I decided to use them for a rerouting. The plumber was not only late but showed up at 7pm and stayed till midnight rerouting. The plumber had to come back several days later to finish the installation because my contractor had to redo some framing. One of the laundry valves they installed  leaked and it took the plumber several days to come out, however the valve was never replaced. After almost a week of no shows and no communication, a different plumber showed up and installed a wash tub hook up that was supposed to be done at the same time as the laundry. As he was leaving I said there is a leak and he told me he had spilled water. Pipe was still leaking about 2 hrs later I called them to come back... the plumber tried to tell me it was ground water leaking until I pointed out the leak in the cold water valve they had installed the week prior. This is how they left my new drywall.... I'm praying their work holds up but am skeptical! Please save yourself the headache and heartache! Hopefully their contract holds up if there is any further issue!
*****update... as you can see by the owner's response he holds no responsibility for the people he employs. I was in contact numerous times with him and his plumbers. Many reschedules and no shows and it took me going to the BBB and my credit card company to reverse payment for services to get someone out. Another company had come out on Christmas Eve and fixed my busted pipe. His company came out on Christmas and defrosted my pipes causing one to burst while they were there and they had to fix it. I went with them after several estimates because they came out on Christmas and it was nothing but a headache and hassle to get the work done. As you can see by the photos below they do inferior work, and had to put multiple holes in my drywall to put pipes through and wrote on my walls. They did not wrap the rerouted pipes they placed and I have  to have someone now come out and fix their work. Plumbers were late and at my house till almost midnight to reroute pipes, and several other plumber's mysteriously showed up late in the evening to help this plumber finish his job, their in dependability set my contractor back a whole day waiting for their plumber to show up to finish the job he was supposed to be there for at 8am, and didn't show up till close to 2pm after multiple calls to this owner and his plumber.Believe who you want.... But again, use at your own risk. This company embellishes the extent in which they respond and perform their work. Look at some of their other online reviews and you will see similar complaints!  Just admit the mistakes and do better for the next person!

Update!  When the backflow valve was installed, I put a camera in my front window to document the whole process.  When the owner learned of this, he asked if he could have a copy of the video for his own marketing purposes.  I said sure, even made a time-lapse of the footage for him.  He said he'd give me a free cleanout (annual maintenance) in exchange.

Well the time came to schedule the annual cleanout, and despite my previous issues with 4S Plumbing, I figured I may as well cash in on that free cleanout.  I contacted 4S and scheduled the work, and the guy who came out was a contractor who had his own processes and knew nothing about the deal I had with 4S.  He gave me an invoice, I wrote him a check, and hoped the owner would honor his word.

I even texted him about it.  He said he never got the footage.  So I resent him the link, again hoping he'd figure out how to download it and...honor his word.

Well you can probably guess where this is going...sure enough, that check got deposited, and no further word from 4S about my alleged free cleanout.

This company is trash.  Avoid at all costs.

I have been dealing with 4S plumbing for few years, every time they provide excellent service that make me come back.

Two days ago we had problem with bathtub faucet leaking issue, I called 4S, they sent great plumber, Marcus, he is so professional and very nice guy, he diagnosed the issue and fixed it quickly with very competitive price.

Definitely will keep working with 4S plumbing and I believe they are providing the best plumbing service in Chicago.

**This review is for the service I received from Peter.**

The sink and garbage disposal in our kitchen have been clogging up for the past week or so. I turned to yelp for plumbing suggestions and saw that this company was highly recommended.

When Peter arrived, he diagnosed the problem and accurately determined that the issue was not within our condo but was with lines in the building. He advised me to check in with the condo association for them to fix it.

This is noteworthy because he was not just trying to get paid, but to actually help fix the problem.  When you call plumbers and similar companies, it's usually because you do not know how to resolve the issue on your own and need someone to give good advice.  

Some people take advantage of the fact that you don't know how to fix whatever issue and they try to convince you to do work that you don't actually need.  Not Peter -- he was very honest and like I said, gave accurate advice even though that would have meant not getting paid.  I appreciate people with integrity and would definitely work with Peter again.

I would like to say that 4S plumbing was great but unfortunately I was never contacted or serviced for my scheduled estimate. I reached out for a help with a project via Yelp on 3/8/2021. The response from 4S was timely and provided me with all the information necessary to schedule my estimate. It was recommended that I schedule my estimate by texting William/Bill for the quickest response.

I texted the number provided on 3/9/2021 and scheduled an estimate for my project with William/Bill for 3/10/2021 between 1pm and 3pm. It definitely was a quick and efficient way for scheduling a time that worked for both of us.

A little bit before 1pm on 3/10 I texted asking for him to let me know when he was en route to my location so I could crate my dog prior to his arrival. I never heard back. I never received a phone call or text. Heck, not when even an email which he had as he asked for it when I provided all of my contact information. Nothing. Zilch. Zero.

This is unfortunate and has lead me to be believe that I will most likely not be reaching out for 4S for an future plumbing needs.

I've lived in many houses & have  had to deal with many plumbers. This particular company however is quite unique &special.Not only are they fairly priced, flexible, & reliable;they are incredibly We'll managed. What I mean by this is that the owner of the company often deals with you personally. You don't have to go through layers of people to get some  thing done. Bill the owner, Actually Calls customers back himself He is very responsive and available.If you have a problem during the day you can text him and he'll get back to you. If it's after hours & you have anything from a plumbing crisis to an EXTRA You've requested you can usually find him working late at the office taking care of details .He has  diligent employees from the skilled workers to the support staff reflecting what the company  prioritizes from the top down..You'll  often be dealing with Bill rather than  him being called in if something goes awry He's truly caring and very hands-on which only servers  to make his customers feel
Highly valued as they are!

I think I've reviewed these guys before -- they've certainly done good work for me in the past, which is why I called them in to install my garbage disposal. Did a great job at a great price, and when something went awry, they came back out fast and fixed it. Will definitely use again!

Excellent service and honest dealing, going well beyond expectations.

We stumbled on to 4S Plumbing unwittingly through a referral from another plumber that wasn't able to help us. It was a happy accident though. Our plumber Tim was not only professional but an all-around nice guy who was happy to answer questions and look at other plumbing and leak issues around the house.

Tim had come to replace a kitchen faucet, but by the end of the visit our jammed garbage disposal was working and our previously useless upstairs bath had water pressure. Except for the faucet, these were all relatively simple fixes that a less scrupulous plumber could have easily have used to run up the bill. At the end of the day, half of our household maintenance list was checked off, and our bill was less than $400.

As for the backend, Bill responded immediately to our call, scheduling Tim's visit within a few hours. Billing was prompt, and all labor and parts charges were clearly delineated in an email receipt, which we were able to pay online.

In short, 4S is prompt, professional, modern and above all incredibly honest.

Tim, thanks to you, my spouse will be able to take her first hot bath since we moved in.

William and team reached back out to me and made sure my original was taken care of and then some! Joseph that came was professional, courteous and made sure all my questions were answered! I'm glad we gave 4s another opportunity to fix our sump pump issue, they were prompt and had very flexible scheduling! Thank you William and team!!!!!!!!!

if you delete one review, Yelp will delete all the older ones. So I'm leaving this one here to say that a billing issue was resolved. I'd gone from a 5-star review to a 1-star review on Friday, but the owner emailed and texted me to resolve the issue in less than 24 hours. I don't want to wipe out my complimentary reviews below, but yesterday was chaos. I'm glad this company didn't completely let me down (permanently), considering I'd been one of their biggest cheerleaders for three years straight. I STRONGLY recommend they carefully choose outsourced work though.

DO NOT USE THIS COMPANY!!! If I can save a singe customer from the experience I have had over the past month! I had a pipe burst around Christmas and this service came out to defrost my pipes. Since they responded I decided to use them for a rerouting. The plumber was not only late but showed up at 7pm and stayed till midnight rerouting. The plumber had to come back several days later to finish the installation because my contractor had to redo some framing. One of the laundry valves they installed  leaked and it took the plumber several days to come out, however the valve was never replaced. After almost a week of no shows and no communication, a different plumber showed up and installed a wash tub hook up that was supposed to be done at the same time as the laundry. As he was leaving I said there is a leak and he told me he had spilled water. Pipe was still leaking about 2 hrs later I called them to come back... the plumber tried to tell me it was ground water leaking until I pointed out the leak in the cold water valve they had installed the week prior. This is how they left my new drywall.... I'm praying their work holds up but am skeptical! Please save yourself the headache and heartache! Hopefully their contract holds up if there is any further issue!
*****update... as you can see by the owner's response he holds no responsibility for the people he employs. I was in contact numerous times with him and his plumbers. Many reschedules and no shows and it took me going to the BBB and my credit card company to reverse payment for services to get someone out. Another company had come out on Christmas Eve and fixed my busted pipe. His company came out on Christmas and defrosted my pipes causing one to burst while they were there and they had to fix it. I went with them after several estimates because they came out on Christmas and it was nothing but a headache and hassle to get the work done. As you can see by the photos below they do inferior work, and had to put multiple holes in my drywall to put pipes through and wrote on my walls. They did not wrap the rerouted pipes they placed and I have  to have someone now come out and fix their work. Plumbers were late and at my house till almost midnight to reroute pipes, and several other plumber's mysteriously showed up late in the evening to help this plumber finish his job, their in dependability set my contractor back a whole day waiting for their plumber to show up to finish the job he was supposed to be there for at 8am, and didn't show up till close to 2pm after multiple calls to this owner and his plumber.Believe who you want.... But again, use at your own risk. This company embellishes the extent in which they respond and perform their work. Look at some of their other online reviews and you will see similar complaints!  Just admit the mistakes and do better for the next person!

Update!  When the backflow valve was installed, I put a camera in my front window to document the whole process.  When the owner learned of this, he asked if he could have a copy of the video for his own marketing purposes.  I said sure, even made a time-lapse of the footage for him.  He said he'd give me a free cleanout (annual maintenance) in exchange.

Well the time came to schedule the annual cleanout, and despite my previous issues with 4S Plumbing, I figured I may as well cash in on that free cleanout.  I contacted 4S and scheduled the work, and the guy who came out was a contractor who had his own processes and knew nothing about the deal I had with 4S.  He gave me an invoice, I wrote him a check, and hoped the owner would honor his word.

I even texted him about it.  He said he never got the footage.  So I resent him the link, again hoping he'd figure out how to download it and...honor his word.

Well you can probably guess where this is going...sure enough, that check got deposited, and no further word from 4S about my alleged free cleanout.

This company is trash.  Avoid at all costs.

I have been dealing with 4S plumbing for few years, every time they provide excellent service that make me come back.

Two days ago we had problem with bathtub faucet leaking issue, I called 4S, they sent great plumber, Marcus, he is so professional and very nice guy, he diagnosed the issue and fixed it quickly with very competitive price.

Definitely will keep working with 4S plumbing and I believe they are providing the best plumbing service in Chicago.

**This review is for the service I received from Peter.**

The sink and garbage disposal in our kitchen have been clogging up for the past week or so. I turned to yelp for plumbing suggestions and saw that this company was highly recommended.

When Peter arrived, he diagnosed the problem and accurately determined that the issue was not within our condo but was with lines in the building. He advised me to check in with the condo association for them to fix it.

This is noteworthy because he was not just trying to get paid, but to actually help fix the problem.  When you call plumbers and similar companies, it's usually because you do not know how to resolve the issue on your own and need someone to give good advice.  

Some people take advantage of the fact that you don't know how to fix whatever issue and they try to convince you to do work that you don't actually need.  Not Peter -- he was very honest and like I said, gave accurate advice even though that would have meant not getting paid.  I appreciate people with integrity and would definitely work with Peter again.

I would like to say that 4S plumbing was great but unfortunately I was never contacted or serviced for my scheduled estimate. I reached out for a help with a project via Yelp on 3/8/2021. The response from 4S was timely and provided me with all the information necessary to schedule my estimate. It was recommended that I schedule my estimate by texting William/Bill for the quickest response.

I texted the number provided on 3/9/2021 and scheduled an estimate for my project with William/Bill for 3/10/2021 between 1pm and 3pm. It definitely was a quick and efficient way for scheduling a time that worked for both of us.

A little bit before 1pm on 3/10 I texted asking for him to let me know when he was en route to my location so I could crate my dog prior to his arrival. I never heard back. I never received a phone call or text. Heck, not when even an email which he had as he asked for it when I provided all of my contact information. Nothing. Zilch. Zero.

This is unfortunate and has lead me to be believe that I will most likely not be reaching out for 4S for an future plumbing needs.

I've lived in many houses & have  had to deal with many plumbers. This particular company however is quite unique &special.Not only are they fairly priced, flexible, & reliable;they are incredibly We'll managed. What I mean by this is that the owner of the company often deals with you personally. You don't have to go through layers of people to get some  thing done. Bill the owner, Actually Calls customers back himself He is very responsive and available.If you have a problem during the day you can text him and he'll get back to you. If it's after hours & you have anything from a plumbing crisis to an EXTRA You've requested you can usually find him working late at the office taking care of details .He has  diligent employees from the skilled workers to the support staff reflecting what the company  prioritizes from the top down..You'll  often be dealing with Bill rather than  him being called in if something goes awry He's truly caring and very hands-on which only servers  to make his customers feel
Highly valued as they are!

I think I've reviewed these guys before -- they've certainly done good work for me in the past, which is why I called them in to install my garbage disposal. Did a great job at a great price, and when something went awry, they came back out fast and fixed it. Will definitely use again!

Excellent service and honest dealing, going well beyond expectations.

We stumbled on to 4S Plumbing unwittingly through a referral from another plumber that wasn't able to help us. It was a happy accident though. Our plumber Tim was not only professional but an all-around nice guy who was happy to answer questions and look at other plumbing and leak issues around the house.

Tim had come to replace a kitchen faucet, but by the end of the visit our jammed garbage disposal was working and our previously useless upstairs bath had water pressure. Except for the faucet, these were all relatively simple fixes that a less scrupulous plumber could have easily have used to run up the bill. At the end of the day, half of our household maintenance list was checked off, and our bill was less than $400.

As for the backend, Bill responded immediately to our call, scheduling Tim's visit within a few hours. Billing was prompt, and all labor and parts charges were clearly delineated in an email receipt, which we were able to pay online.

In short, 4S is prompt, professional, modern and above all incredibly honest.

Tim, thanks to you, my spouse will be able to take her first hot bath since we moved in.

William and team reached back out to me and made sure my original was taken care of and then some! Joseph that came was professional, courteous and made sure all my questions were answered! I'm glad we gave 4s another opportunity to fix our sump pump issue, they were prompt and had very flexible scheduling! Thank you William and team!!!!!!!!!

if you delete one review, Yelp will delete all the older ones. So I'm leaving this one here to say that a billing issue was resolved. I'd gone from a 5-star review to a 1-star review on Friday, but the owner emailed and texted me to resolve the issue in less than 24 hours. I don't want to wipe out my complimentary reviews below, but yesterday was chaos. I'm glad this company didn't completely let me down (permanently), considering I'd been one of their biggest cheerleaders for three years straight. I STRONGLY recommend they carefully choose outsourced work though.

DO NOT USE THIS COMPANY!!! If I can save a singe customer from the experience I have had over the past month! I had a pipe burst around Christmas and this service came out to defrost my pipes. Since they responded I decided to use them for a rerouting. The plumber was not only late but showed up at 7pm and stayed till midnight rerouting. The plumber had to come back several days later to finish the installation because my contractor had to redo some framing. One of the laundry valves they installed  leaked and it took the plumber several days to come out, however the valve was never replaced. After almost a week of no shows and no communication, a different plumber showed up and installed a wash tub hook up that was supposed to be done at the same time as the laundry. As he was leaving I said there is a leak and he told me he had spilled water. Pipe was still leaking about 2 hrs later I called them to come back... the plumber tried to tell me it was ground water leaking until I pointed out the leak in the cold water valve they had installed the week prior. This is how they left my new drywall.... I'm praying their work holds up but am skeptical! Please save yourself the headache and heartache! Hopefully their contract holds up if there is any further issue!
*****update... as you can see by the owner's response he holds no responsibility for the people he employs. I was in contact numerous times with him and his plumbers. Many reschedules and no shows and it took me going to the BBB and my credit card company to reverse payment for services to get someone out. Another company had come out on Christmas Eve and fixed my busted pipe. His company came out on Christmas and defrosted my pipes causing one to burst while they were there and they had to fix it. I went with them after several estimates because they came out on Christmas and it was nothing but a headache and hassle to get the work done. As you can see by the photos below they do inferior work, and had to put multiple holes in my drywall to put pipes through and wrote on my walls. They did not wrap the rerouted pipes they placed and I have  to have someone now come out and fix their work. Plumbers were late and at my house till almost midnight to reroute pipes, and several other plumber's mysteriously showed up late in the evening to help this plumber finish his job, their in dependability set my contractor back a whole day waiting for their plumber to show up to finish the job he was supposed to be there for at 8am, and didn't show up till close to 2pm after multiple calls to this owner and his plumber.Believe who you want.... But again, use at your own risk. This company embellishes the extent in which they respond and perform their work. Look at some of their other online reviews and you will see similar complaints!  Just admit the mistakes and do better for the next person!

Update!  When the backflow valve was installed, I put a camera in my front window to document the whole process.  When the owner learned of this, he asked if he could have a copy of the video for his own marketing purposes.  I said sure, even made a time-lapse of the footage for him.  He said he'd give me a free cleanout (annual maintenance) in exchange.

Well the time came to schedule the annual cleanout, and despite my previous issues with 4S Plumbing, I figured I may as well cash in on that free cleanout.  I contacted 4S and scheduled the work, and the guy who came out was a contractor who had his own processes and knew nothing about the deal I had with 4S.  He gave me an invoice, I wrote him a check, and hoped the owner would honor his word.

I even texted him about it.  He said he never got the footage.  So I resent him the link, again hoping he'd figure out how to download it and...honor his word.

Well you can probably guess where this is going...sure enough, that check got deposited, and no further word from 4S about my alleged free cleanout.

This company is trash.  Avoid at all costs.

I have been dealing with 4S plumbing for few years, every time they provide excellent service that make me come back.

Two days ago we had problem with bathtub faucet leaking issue, I called 4S, they sent great plumber, Marcus, he is so professional and very nice guy, he diagnosed the issue and fixed it quickly with very competitive price.

Definitely will keep working with 4S plumbing and I believe they are providing the best plumbing service in Chicago.

**This review is for the service I received from Peter.**

The sink and garbage disposal in our kitchen have been clogging up for the past week or so. I turned to yelp for plumbing suggestions and saw that this company was highly recommended.

When Peter arrived, he diagnosed the problem and accurately determined that the issue was not within our condo but was with lines in the building. He advised me to check in with the condo association for them to fix it.

This is noteworthy because he was not just trying to get paid, but to actually help fix the problem.  When you call plumbers and similar companies, it's usually because you do not know how to resolve the issue on your own and need someone to give good advice.  

Some people take advantage of the fact that you don't know how to fix whatever issue and they try to convince you to do work that you don't actually need.  Not Peter -- he was very honest and like I said, gave accurate advice even though that would have meant not getting paid.  I appreciate people with integrity and would definitely work with Peter again.

I would like to say that 4S plumbing was great but unfortunately I was never contacted or serviced for my scheduled estimate. I reached out for a help with a project via Yelp on 3/8/2021. The response from 4S was timely and provided me with all the information necessary to schedule my estimate. It was recommended that I schedule my estimate by texting William/Bill for the quickest response.

I texted the number provided on 3/9/2021 and scheduled an estimate for my project with William/Bill for 3/10/2021 between 1pm and 3pm. It definitely was a quick and efficient way for scheduling a time that worked for both of us.

A little bit before 1pm on 3/10 I texted asking for him to let me know when he was en route to my location so I could crate my dog prior to his arrival. I never heard back. I never received a phone call or text. Heck, not when even an email which he had as he asked for it when I provided all of my contact information. Nothing. Zilch. Zero.

This is unfortunate and has lead me to be believe that I will most likely not be reaching out for 4S for an future plumbing needs.

I've lived in many houses & have  had to deal with many plumbers. This particular company however is quite unique &special.Not only are they fairly priced, flexible, & reliable;they are incredibly We'll managed. What I mean by this is that the owner of the company often deals with you personally. You don't have to go through layers of people to get some  thing done. Bill the owner, Actually Calls customers back himself He is very responsive and available.If you have a problem during the day you can text him and he'll get back to you. If it's after hours & you have anything from a plumbing crisis to an EXTRA You've requested you can usually find him working late at the office taking care of details .He has  diligent employees from the skilled workers to the support staff reflecting what the company  prioritizes from the top down..You'll  often be dealing with Bill rather than  him being called in if something goes awry He's truly caring and very hands-on which only servers  to make his customers feel
Highly valued as they are!

I think I've reviewed these guys before -- they've certainly done good work for me in the past, which is why I called them in to install my garbage disposal. Did a great job at a great price, and when something went awry, they came back out fast and fixed it. Will definitely use again!

Excellent service and honest dealing, going well beyond expectations.

We stumbled on to 4S Plumbing unwittingly through a referral from another plumber that wasn't able to help us. It was a happy accident though. Our plumber Tim was not only professional but an all-around nice guy who was happy to answer questions and look at other plumbing and leak issues around the house.

Tim had come to replace a kitchen faucet, but by the end of the visit our jammed garbage disposal was working and our previously useless upstairs bath had water pressure. Except for the faucet, these were all relatively simple fixes that a less scrupulous plumber could have easily have used to run up the bill. At the end of the day, half of our household maintenance list was checked off, and our bill was less than $400.

As for the backend, Bill responded immediately to our call, scheduling Tim's visit within a few hours. Billing was prompt, and all labor and parts charges were clearly delineated in an email receipt, which we were able to pay online.

In short, 4S is prompt, professional, modern and above all incredibly honest.

Tim, thanks to you, my spouse will be able to take her first hot bath since we moved in.

William and team reached back out to me and made sure my original was taken care of and then some! Joseph that came was professional, courteous and made sure all my questions were answered! I'm glad we gave 4s another opportunity to fix our sump pump issue, they were prompt and had very flexible scheduling! Thank you William and team!!!!!!!!!

if you delete one review, Yelp will delete all the older ones. So I'm leaving this one here to say that a billing issue was resolved. I'd gone from a 5-star review to a 1-star review on Friday, but the owner emailed and texted me to resolve the issue in less than 24 hours. I don't want to wipe out my complimentary reviews below, but yesterday was chaos. I'm glad this company didn't completely let me down (permanently), considering I'd been one of their biggest cheerleaders for three years straight. I STRONGLY recommend they carefully choose outsourced work though.

DO NOT USE THIS COMPANY!!! If I can save a singe customer from the experience I have had over the past month! I had a pipe burst around Christmas and this service came out to defrost my pipes. Since they responded I decided to use them for a rerouting. The plumber was not only late but showed up at 7pm and stayed till midnight rerouting. The plumber had to come back several days later to finish the installation because my contractor had to redo some framing. One of the laundry valves they installed  leaked and it took the plumber several days to come out, however the valve was never replaced. After almost a week of no shows and no communication, a different plumber showed up and installed a wash tub hook up that was supposed to be done at the same time as the laundry. As he was leaving I said there is a leak and he told me he had spilled water. Pipe was still leaking about 2 hrs later I called them to come back... the plumber tried to tell me it was ground water leaking until I pointed out the leak in the cold water valve they had installed the week prior. This is how they left my new drywall.... I'm praying their work holds up but am skeptical! Please save yourself the headache and heartache! Hopefully their contract holds up if there is any further issue!
*****update... as you can see by the owner's response he holds no responsibility for the people he employs. I was in contact numerous times with him and his plumbers. Many reschedules and no shows and it took me going to the BBB and my credit card company to reverse payment for services to get someone out. Another company had come out on Christmas Eve and fixed my busted pipe. His company came out on Christmas and defrosted my pipes causing one to burst while they were there and they had to fix it. I went with them after several estimates because they came out on Christmas and it was nothing but a headache and hassle to get the work done. As you can see by the photos below they do inferior work, and had to put multiple holes in my drywall to put pipes through and wrote on my walls. They did not wrap the rerouted pipes they placed and I have  to have someone now come out and fix their work. Plumbers were late and at my house till almost midnight to reroute pipes, and several other plumber's mysteriously showed up late in the evening to help this plumber finish his job, their in dependability set my contractor back a whole day waiting for their plumber to show up to finish the job he was supposed to be there for at 8am, and didn't show up till close to 2pm after multiple calls to this owner and his plumber.Believe who you want.... But again, use at your own risk. This company embellishes the extent in which they respond and perform their work. Look at some of their other online reviews and you will see similar complaints!  Just admit the mistakes and do better for the next person!

Update!  When the backflow valve was installed, I put a camera in my front window to document the whole process.  When the owner learned of this, he asked if he could have a copy of the video for his own marketing purposes.  I said sure, even made a time-lapse of the footage for him.  He said he'd give me a free cleanout (annual maintenance) in exchange.

Well the time came to schedule the annual cleanout, and despite my previous issues with 4S Plumbing, I figured I may as well cash in on that free cleanout.  I contacted 4S and scheduled the work, and the guy who came out was a contractor who had his own processes and knew nothing about the deal I had with 4S.  He gave me an invoice, I wrote him a check, and hoped the owner would honor his word.

I even texted him about it.  He said he never got the footage.  So I resent him the link, again hoping he'd figure out how to download it and...honor his word.

Well you can probably guess where this is going...sure enough, that check got deposited, and no further word from 4S about my alleged free cleanout.

This company is trash.  Avoid at all costs.

I have been dealing with 4S plumbing for few years, every time they provide excellent service that make me come back.

Two days ago we had problem with bathtub faucet leaking issue, I called 4S, they sent great plumber, Marcus, he is so professional and very nice guy, he diagnosed the issue and fixed it quickly with very competitive price.

Definitely will keep working with 4S plumbing and I believe they are providing the best plumbing service in Chicago.

**This review is for the service I received from Peter.**

The sink and garbage disposal in our kitchen have been clogging up for the past week or so. I turned to yelp for plumbing suggestions and saw that this company was highly recommended.

When Peter arrived, he diagnosed the problem and accurately determined that the issue was not within our condo but was with lines in the building. He advised me to check in with the condo association for them to fix it.

This is noteworthy because he was not just trying to get paid, but to actually help fix the problem.  When you call plumbers and similar companies, it's usually because you do not know how to resolve the issue on your own and need someone to give good advice.  

Some people take advantage of the fact that you don't know how to fix whatever issue and they try to convince you to do work that you don't actually need.  Not Peter -- he was very honest and like I said, gave accurate advice even though that would have meant not getting paid.  I appreciate people with integrity and would definitely work with Peter again.

I would like to say that 4S plumbing was great but unfortunately I was never contacted or serviced for my scheduled estimate. I reached out for a help with a project via Yelp on 3/8/2021. The response from 4S was timely and provided me with all the information necessary to schedule my estimate. It was recommended that I schedule my estimate by texting William/Bill for the quickest response.

I texted the number provided on 3/9/2021 and scheduled an estimate for my project with William/Bill for 3/10/2021 between 1pm and 3pm. It definitely was a quick and efficient way for scheduling a time that worked for both of us.

A little bit before 1pm on 3/10 I texted asking for him to let me know when he was en route to my location so I could crate my dog prior to his arrival. I never heard back. I never received a phone call or text. Heck, not when even an email which he had as he asked for it when I provided all of my contact information. Nothing. Zilch. Zero.

This is unfortunate and has lead me to be believe that I will most likely not be reaching out for 4S for an future plumbing needs.

I've lived in many houses & have  had to deal with many plumbers. This particular company however is quite unique &special.Not only are they fairly priced, flexible, & reliable;they are incredibly We'll managed. What I mean by this is that the owner of the company often deals with you personally. You don't have to go through layers of people to get some  thing done. Bill the owner, Actually Calls customers back himself He is very responsive and available.If you have a problem during the day you can text him and he'll get back to you. If it's after hours & you have anything from a plumbing crisis to an EXTRA You've requested you can usually find him working late at the office taking care of details .He has  diligent employees from the skilled workers to the support staff reflecting what the company  prioritizes from the top down..You'll  often be dealing with Bill rather than  him being called in if something goes awry He's truly caring and very hands-on which only servers  to make his customers feel
Highly valued as they are!

I think I've reviewed these guys before -- they've certainly done good work for me in the past, which is why I called them in to install my garbage disposal. Did a great job at a great price, and when something went awry, they came back out fast and fixed it. Will definitely use again!

Excellent service and honest dealing, going well beyond expectations.

We stumbled on to 4S Plumbing unwittingly through a referral from another plumber that wasn't able to help us. It was a happy accident though. Our plumber Tim was not only professional but an all-around nice guy who was happy to answer questions and look at other plumbing and leak issues around the house.

Tim had come to replace a kitchen faucet, but by the end of the visit our jammed garbage disposal was working and our previously useless upstairs bath had water pressure. Except for the faucet, these were all relatively simple fixes that a less scrupulous plumber could have easily have used to run up the bill. At the end of the day, half of our household maintenance list was checked off, and our bill was less than $400.

As for the backend, Bill responded immediately to our call, scheduling Tim's visit within a few hours. Billing was prompt, and all labor and parts charges were clearly delineated in an email receipt, which we were able to pay online.

In short, 4S is prompt, professional, modern and above all incredibly honest.

Tim, thanks to you, my spouse will be able to take her first hot bath since we moved in.

William and team reached back out to me and made sure my original was taken care of and then some! Joseph that came was professional, courteous and made sure all my questions were answered! I'm glad we gave 4s another opportunity to fix our sump pump issue, they were prompt and had very flexible scheduling! Thank you William and team!!!!!!!!!

if you delete one review, Yelp will delete all the older ones. So I'm leaving this one here to say that a billing issue was resolved. I'd gone from a 5-star review to a 1-star review on Friday, but the owner emailed and texted me to resolve the issue in less than 24 hours. I don't want to wipe out my complimentary reviews below, but yesterday was chaos. I'm glad this company didn't completely let me down (permanently), considering I'd been one of their biggest cheerleaders for three years straight. I STRONGLY recommend they carefully choose outsourced work though.

DO NOT USE THIS COMPANY!!! If I can save a singe customer from the experience I have had over the past month! I had a pipe burst around Christmas and this service came out to defrost my pipes. Since they responded I decided to use them for a rerouting. The plumber was not only late but showed up at 7pm and stayed till midnight rerouting. The plumber had to come back several days later to finish the installation because my contractor had to redo some framing. One of the laundry valves they installed  leaked and it took the plumber several days to come out, however the valve was never replaced. After almost a week of no shows and no communication, a different plumber showed up and installed a wash tub hook up that was supposed to be done at the same time as the laundry. As he was leaving I said there is a leak and he told me he had spilled water. Pipe was still leaking about 2 hrs later I called them to come back... the plumber tried to tell me it was ground water leaking until I pointed out the leak in the cold water valve they had installed the week prior. This is how they left my new drywall.... I'm praying their work holds up but am skeptical! Please save yourself the headache and heartache! Hopefully their contract holds up if there is any further issue!
*****update... as you can see by the owner's response he holds no responsibility for the people he employs. I was in contact numerous times with him and his plumbers. Many reschedules and no shows and it took me going to the BBB and my credit card company to reverse payment for services to get someone out. Another company had come out on Christmas Eve and fixed my busted pipe. His company came out on Christmas and defrosted my pipes causing one to burst while they were there and they had to fix it. I went with them after several estimates because they came out on Christmas and it was nothing but a headache and hassle to get the work done. As you can see by the photos below they do inferior work, and had to put multiple holes in my drywall to put pipes through and wrote on my walls. They did not wrap the rerouted pipes they placed and I have  to have someone now come out and fix their work. Plumbers were late and at my house till almost midnight to reroute pipes, and several other plumber's mysteriously showed up late in the evening to help this plumber finish his job, their in dependability set my contractor back a whole day waiting for their plumber to show up to finish the job he was supposed to be there for at 8am, and didn't show up till close to 2pm after multiple calls to this owner and his plumber.Believe who you want.... But again, use at your own risk. This company embellishes the extent in which they respond and perform their work. Look at some of their other online reviews and you will see similar complaints!  Just admit the mistakes and do better for the next person!

Update!  When the backflow valve was installed, I put a camera in my front window to document the whole process.  When the owner learned of this, he asked if he could have a copy of the video for his own marketing purposes.  I said sure, even made a time-lapse of the footage for him.  He said he'd give me a free cleanout (annual maintenance) in exchange.

Well the time came to schedule the annual cleanout, and despite my previous issues with 4S Plumbing, I figured I may as well cash in on that free cleanout.  I contacted 4S and scheduled the work, and the guy who came out was a contractor who had his own processes and knew nothing about the deal I had with 4S.  He gave me an invoice, I wrote him a check, and hoped the owner would honor his word.

I even texted him about it.  He said he never got the footage.  So I resent him the link, again hoping he'd figure out how to download it and...honor his word.

Well you can probably guess where this is going...sure enough, that check got deposited, and no further word from 4S about my alleged free cleanout.

This company is trash.  Avoid at all costs.

I have been dealing with 4S plumbing for few years, every time they provide excellent service that make me come back.

Two days ago we had problem with bathtub faucet leaking issue, I called 4S, they sent great plumber, Marcus, he is so professional and very nice guy, he diagnosed the issue and fixed it quickly with very competitive price.

Definitely will keep working with 4S plumbing and I believe they are providing the best plumbing service in Chicago.

**This review is for the service I received from Peter.**

The sink and garbage disposal in our kitchen have been clogging up for the past week or so. I turned to yelp for plumbing suggestions and saw that this company was highly recommended.

When Peter arrived, he diagnosed the problem and accurately determined that the issue was not within our condo but was with lines in the building. He advised me to check in with the condo association for them to fix it.

This is noteworthy because he was not just trying to get paid, but to actually help fix the problem.  When you call plumbers and similar companies, it's usually because you do not know how to resolve the issue on your own and need someone to give good advice.  

Some people take advantage of the fact that you don't know how to fix whatever issue and they try to convince you to do work that you don't actually need.  Not Peter -- he was very honest and like I said, gave accurate advice even though that would have meant not getting paid.  I appreciate people with integrity and would definitely work with Peter again.

I would like to say that 4S plumbing was great but unfortunately I was never contacted or serviced for my scheduled estimate. I reached out for a help with a project via Yelp on 3/8/2021. The response from 4S was timely and provided me with all the information necessary to schedule my estimate. It was recommended that I schedule my estimate by texting William/Bill for the quickest response.

I texted the number provided on 3/9/2021 and scheduled an estimate for my project with William/Bill for 3/10/2021 between 1pm and 3pm. It definitely was a quick and efficient way for scheduling a time that worked for both of us.

A little bit before 1pm on 3/10 I texted asking for him to let me know when he was en route to my location so I could crate my dog prior to his arrival. I never heard back. I never received a phone call or text. Heck, not when even an email which he had as he asked for it when I provided all of my contact information. Nothing. Zilch. Zero.

This is unfortunate and has lead me to be believe that I will most likely not be reaching out for 4S for an future plumbing needs.

I've lived in many houses & have  had to deal with many plumbers. This particular company however is quite unique &special.Not only are they fairly priced, flexible, & reliable;they are incredibly We'll managed. What I mean by this is that the owner of the company often deals with you personally. You don't have to go through layers of people to get some  thing done. Bill the owner, Actually Calls customers back himself He is very responsive and available.If you have a problem during the day you can text him and he'll get back to you. If it's after hours & you have anything from a plumbing crisis to an EXTRA You've requested you can usually find him working late at the office taking care of details .He has  diligent employees from the skilled workers to the support staff reflecting what the company  prioritizes from the top down..You'll  often be dealing with Bill rather than  him being called in if something goes awry He's truly caring and very hands-on which only servers  to make his customers feel
Highly valued as they are!

I think I've reviewed these guys before -- they've certainly done good work for me in the past, which is why I called them in to install my garbage disposal. Did a great job at a great price, and when something went awry, they came back out fast and fixed it. Will definitely use again!

Excellent service and honest dealing, going well beyond expectations.

We stumbled on to 4S Plumbing unwittingly through a referral from another plumber that wasn't able to help us. It was a happy accident though. Our plumber Tim was not only professional but an all-around nice guy who was happy to answer questions and look at other plumbing and leak issues around the house.

Tim had come to replace a kitchen faucet, but by the end of the visit our jammed garbage disposal was working and our previously useless upstairs bath had water pressure. Except for the faucet, these were all relatively simple fixes that a less scrupulous plumber could have easily have used to run up the bill. At the end of the day, half of our household maintenance list was checked off, and our bill was less than $400.

As for the backend, Bill responded immediately to our call, scheduling Tim's visit within a few hours. Billing was prompt, and all labor and parts charges were clearly delineated in an email receipt, which we were able to pay online.

In short, 4S is prompt, professional, modern and above all incredibly honest.

Tim, thanks to you, my spouse will be able to take her first hot bath since we moved in.

William and team reached back out to me and made sure my original was taken care of and then some! Joseph that came was professional, courteous and made sure all my questions were answered! I'm glad we gave 4s another opportunity to fix our sump pump issue, they were prompt and had very flexible scheduling! Thank you William and team!!!!!!!!!

if you delete one review, Yelp will delete all the older ones. So I'm leaving this one here to say that a billing issue was resolved. I'd gone from a 5-star review to a 1-star review on Friday, but the owner emailed and texted me to resolve the issue in less than 24 hours. I don't want to wipe out my complimentary reviews below, but yesterday was chaos. I'm glad this company didn't completely let me down (permanently), considering I'd been one of their biggest cheerleaders for three years straight. I STRONGLY recommend they carefully choose outsourced work though.

DO NOT USE THIS COMPANY!!! If I can save a singe customer from the experience I have had over the past month! I had a pipe burst around Christmas and this service came out to defrost my pipes. Since they responded I decided to use them for a rerouting. The plumber was not only late but showed up at 7pm and stayed till midnight rerouting. The plumber had to come back several days later to finish the installation because my contractor had to redo some framing. One of the laundry valves they installed  leaked and it took the plumber several days to come out, however the valve was never replaced. After almost a week of no shows and no communication, a different plumber showed up and installed a wash tub hook up that was supposed to be done at the same time as the laundry. As he was leaving I said there is a leak and he told me he had spilled water. Pipe was still leaking about 2 hrs later I called them to come back... the plumber tried to tell me it was ground water leaking until I pointed out the leak in the cold water valve they had installed the week prior. This is how they left my new drywall.... I'm praying their work holds up but am skeptical! Please save yourself the headache and heartache! Hopefully their contract holds up if there is any further issue!
*****update... as you can see by the owner's response he holds no responsibility for the people he employs. I was in contact numerous times with him and his plumbers. Many reschedules and no shows and it took me going to the BBB and my credit card company to reverse payment for services to get someone out. Another company had come out on Christmas Eve and fixed my busted pipe. His company came out on Christmas and defrosted my pipes causing one to burst while they were there and they had to fix it. I went with them after several estimates because they came out on Christmas and it was nothing but a headache and hassle to get the work done. As you can see by the photos below they do inferior work, and had to put multiple holes in my drywall to put pipes through and wrote on my walls. They did not wrap the rerouted pipes they placed and I have  to have someone now come out and fix their work. Plumbers were late and at my house till almost midnight to reroute pipes, and several other plumber's mysteriously showed up late in the evening to help this plumber finish his job, their in dependability set my contractor back a whole day waiting for their plumber to show up to finish the job he was supposed to be there for at 8am, and didn't show up till close to 2pm after multiple calls to this owner and his plumber.Believe who you want.... But again, use at your own risk. This company embellishes the extent in which they respond and perform their work. Look at some of their other online reviews and you will see similar complaints!  Just admit the mistakes and do better for the next person!

Update!  When the backflow valve was installed, I put a camera in my front window to document the whole process.  When the owner learned of this, he asked if he could have a copy of the video for his own marketing purposes.  I said sure, even made a time-lapse of the footage for him.  He said he'd give me a free cleanout (annual maintenance) in exchange.

Well the time came to schedule the annual cleanout, and despite my previous issues with 4S Plumbing, I figured I may as well cash in on that free cleanout.  I contacted 4S and scheduled the work, and the guy who came out was a contractor who had his own processes and knew nothing about the deal I had with 4S.  He gave me an invoice, I wrote him a check, and hoped the owner would honor his word.

I even texted him about it.  He said he never got the footage.  So I resent him the link, again hoping he'd figure out how to download it and...honor his word.

Well you can probably guess where this is going...sure enough, that check got deposited, and no further word from 4S about my alleged free cleanout.

This company is trash.  Avoid at all costs.

I have been dealing with 4S plumbing for few years, every time they provide excellent service that make me come back.

Two days ago we had problem with bathtub faucet leaking issue, I called 4S, they sent great plumber, Marcus, he is so professional and very nice guy, he diagnosed the issue and fixed it quickly with very competitive price.

Definitely will keep working with 4S plumbing and I believe they are providing the best plumbing service in Chicago.

**This review is for the service I received from Peter.**

The sink and garbage disposal in our kitchen have been clogging up for the past week or so. I turned to yelp for plumbing suggestions and saw that this company was highly recommended.

When Peter arrived, he diagnosed the problem and accurately determined that the issue was not within our condo but was with lines in the building. He advised me to check in with the condo association for them to fix it.

This is noteworthy because he was not just trying to get paid, but to actually help fix the problem.  When you call plumbers and similar companies, it's usually because you do not know how to resolve the issue on your own and need someone to give good advice.  

Some people take advantage of the fact that you don't know how to fix whatever issue and they try to convince you to do work that you don't actually need.  Not Peter -- he was very honest and like I said, gave accurate advice even though that would have meant not getting paid.  I appreciate people with integrity and would definitely work with Peter again.

I would like to say that 4S plumbing was great but unfortunately I was never contacted or serviced for my scheduled estimate. I reached out for a help with a project via Yelp on 3/8/2021. The response from 4S was timely and provided me with all the information necessary to schedule my estimate. It was recommended that I schedule my estimate by texting William/Bill for the quickest response.

I texted the number provided on 3/9/2021 and scheduled an estimate for my project with William/Bill for 3/10/2021 between 1pm and 3pm. It definitely was a quick and efficient way for scheduling a time that worked for both of us.

A little bit before 1pm on 3/10 I texted asking for him to let me know when he was en route to my location so I could crate my dog prior to his arrival. I never heard back. I never received a phone call or text. Heck, not when even an email which he had as he asked for it when I provided all of my contact information. Nothing. Zilch. Zero.

This is unfortunate and has lead me to be believe that I will most likely not be reaching out for 4S for an future plumbing needs.

I've lived in many houses & have  had to deal with many plumbers. This particular company however is quite unique &special.Not only are they fairly priced, flexible, & reliable;they are incredibly We'll managed. What I mean by this is that the owner of the company often deals with you personally. You don't have to go through layers of people to get some  thing done. Bill the owner, Actually Calls customers back himself He is very responsive and available.If you have a problem during the day you can text him and he'll get back to you. If it's after hours & you have anything from a plumbing crisis to an EXTRA You've requested you can usually find him working late at the office taking care of details .He has  diligent employees from the skilled workers to the support staff reflecting what the company  prioritizes from the top down..You'll  often be dealing with Bill rather than  him being called in if something goes awry He's truly caring and very hands-on which only servers  to make his customers feel
Highly valued as they are!

I think I've reviewed these guys before -- they've certainly done good work for me in the past, which is why I called them in to install my garbage disposal. Did a great job at a great price, and when something went awry, they came back out fast and fixed it. Will definitely use again!

Excellent service and honest dealing, going well beyond expectations.

We stumbled on to 4S Plumbing unwittingly through a referral from another plumber that wasn't able to help us. It was a happy accident though. Our plumber Tim was not only professional but an all-around nice guy who was happy to answer questions and look at other plumbing and leak issues around the house.

Tim had come to replace a kitchen faucet, but by the end of the visit our jammed garbage disposal was working and our previously useless upstairs bath had water pressure. Except for the faucet, these were all relatively simple fixes that a less scrupulous plumber could have easily have used to run up the bill. At the end of the day, half of our household maintenance list was checked off, and our bill was less than $400.

As for the backend, Bill responded immediately to our call, scheduling Tim's visit within a few hours. Billing was prompt, and all labor and parts charges were clearly delineated in an email receipt, which we were able to pay online.

In short, 4S is prompt, professional, modern and above all incredibly honest.

Tim, thanks to you, my spouse will be able to take her first hot bath since we moved in.

William and team reached back out to me and made sure my original was taken care of and then some! Joseph that came was professional, courteous and made sure all my questions were answered! I'm glad we gave 4s another opportunity to fix our sump pump issue, they were prompt and had very flexible scheduling! Thank you William and team!!!!!!!!!

if you delete one review, Yelp will delete all the older ones. So I'm leaving this one here to say that a billing issue was resolved. I'd gone from a 5-star review to a 1-star review on Friday, but the owner emailed and texted me to resolve the issue in less than 24 hours. I don't want to wipe out my complimentary reviews below, but yesterday was chaos. I'm glad this company didn't completely let me down (permanently), considering I'd been one of their biggest cheerleaders for three years straight. I STRONGLY recommend they carefully choose outsourced work though.

DO NOT USE THIS COMPANY!!! If I can save a singe customer from the experience I have had over the past month! I had a pipe burst around Christmas and this service came out to defrost my pipes. Since they responded I decided to use them for a rerouting. The plumber was not only late but showed up at 7pm and stayed till midnight rerouting. The plumber had to come back several days later to finish the installation because my contractor had to redo some framing. One of the laundry valves they installed  leaked and it took the plumber several days to come out, however the valve was never replaced. After almost a week of no shows and no communication, a different plumber showed up and installed a wash tub hook up that was supposed to be done at the same time as the laundry. As he was leaving I said there is a leak and he told me he had spilled water. Pipe was still leaking about 2 hrs later I called them to come back... the plumber tried to tell me it was ground water leaking until I pointed out the leak in the cold water valve they had installed the week prior. This is how they left my new drywall.... I'm praying their work holds up but am skeptical! Please save yourself the headache and heartache! Hopefully their contract holds up if there is any further issue!
*****update... as you can see by the owner's response he holds no responsibility for the people he employs. I was in contact numerous times with him and his plumbers. Many reschedules and no shows and it took me going to the BBB and my credit card company to reverse payment for services to get someone out. Another company had come out on Christmas Eve and fixed my busted pipe. His company came out on Christmas and defrosted my pipes causing one to burst while they were there and they had to fix it. I went with them after several estimates because they came out on Christmas and it was nothing but a headache and hassle to get the work done. As you can see by the photos below they do inferior work, and had to put multiple holes in my drywall to put pipes through and wrote on my walls. They did not wrap the rerouted pipes they placed and I have  to have someone now come out and fix their work. Plumbers were late and at my house till almost midnight to reroute pipes, and several other plumber's mysteriously showed up late in the evening to help this plumber finish his job, their in dependability set my contractor back a whole day waiting for their plumber to show up to finish the job he was supposed to be there for at 8am, and didn't show up till close to 2pm after multiple calls to this owner and his plumber.Believe who you want.... But again, use at your own risk. This company embellishes the extent in which they respond and perform their work. Look at some of their other online reviews and you will see similar complaints!  Just admit the mistakes and do better for the next person!

Update!  When the backflow valve was installed, I put a camera in my front window to document the whole process.  When the owner learned of this, he asked if he could have a copy of the video for his own marketing purposes.  I said sure, even made a time-lapse of the footage for him.  He said he'd give me a free cleanout (annual maintenance) in exchange.

Well the time came to schedule the annual cleanout, and despite my previous issues with 4S Plumbing, I figured I may as well cash in on that free cleanout.  I contacted 4S and scheduled the work, and the guy who came out was a contractor who had his own processes and knew nothing about the deal I had with 4S.  He gave me an invoice, I wrote him a check, and hoped the owner would honor his word.

I even texted him about it.  He said he never got the footage.  So I resent him the link, again hoping he'd figure out how to download it and...honor his word.

Well you can probably guess where this is going...sure enough, that check got deposited, and no further word from 4S about my alleged free cleanout.

This company is trash.  Avoid at all costs.

I have been dealing with 4S plumbing for few years, every time they provide excellent service that make me come back.

Two days ago we had problem with bathtub faucet leaking issue, I called 4S, they sent great plumber, Marcus, he is so professional and very nice guy, he diagnosed the issue and fixed it quickly with very competitive price.

Definitely will keep working with 4S plumbing and I believe they are providing the best plumbing service in Chicago.

**This review is for the service I received from Peter.**

The sink and garbage disposal in our kitchen have been clogging up for the past week or so. I turned to yelp for plumbing suggestions and saw that this company was highly recommended.

When Peter arrived, he diagnosed the problem and accurately determined that the issue was not within our condo but was with lines in the building. He advised me to check in with the condo association for them to fix it.

This is noteworthy because he was not just trying to get paid, but to actually help fix the problem.  When you call plumbers and similar companies, it's usually because you do not know how to resolve the issue on your own and need someone to give good advice.  

Some people take advantage of the fact that you don't know how to fix whatever issue and they try to convince you to do work that you don't actually need.  Not Peter -- he was very honest and like I said, gave accurate advice even though that would have meant not getting paid.  I appreciate people with integrity and would definitely work with Peter again.

I would like to say that 4S plumbing was great but unfortunately I was never contacted or serviced for my scheduled estimate. I reached out for a help with a project via Yelp on 3/8/2021. The response from 4S was timely and provided me with all the information necessary to schedule my estimate. It was recommended that I schedule my estimate by texting William/Bill for the quickest response.

I texted the number provided on 3/9/2021 and scheduled an estimate for my project with William/Bill for 3/10/2021 between 1pm and 3pm. It definitely was a quick and efficient way for scheduling a time that worked for both of us.

A little bit before 1pm on 3/10 I texted asking for him to let me know when he was en route to my location so I could crate my dog prior to his arrival. I never heard back. I never received a phone call or text. Heck, not when even an email which he had as he asked for it when I provided all of my contact information. Nothing. Zilch. Zero.

This is unfortunate and has lead me to be believe that I will most likely not be reaching out for 4S for an future plumbing needs.

I've lived in many houses & have  had to deal with many plumbers. This particular company however is quite unique &special.Not only are they fairly priced, flexible, & reliable;they are incredibly We'll managed. What I mean by this is that the owner of the company often deals with you personally. You don't have to go through layers of people to get some  thing done. Bill the owner, Actually Calls customers back himself He is very responsive and available.If you have a problem during the day you can text him and he'll get back to you. If it's after hours & you have anything from a plumbing crisis to an EXTRA You've requested you can usually find him working late at the office taking care of details .He has  diligent employees from the skilled workers to the support staff reflecting what the company  prioritizes from the top down..You'll  often be dealing with Bill rather than  him being called in if something goes awry He's truly caring and very hands-on which only servers  to make his customers feel
Highly valued as they are!

I think I've reviewed these guys before -- they've certainly done good work for me in the past, which is why I called them in to install my garbage disposal. Did a great job at a great price, and when something went awry, they came back out fast and fixed it. Will definitely use again!

Excellent service and honest dealing, going well beyond expectations.

We stumbled on to 4S Plumbing unwittingly through a referral from another plumber that wasn't able to help us. It was a happy accident though. Our plumber Tim was not only professional but an all-around nice guy who was happy to answer questions and look at other plumbing and leak issues around the house.

Tim had come to replace a kitchen faucet, but by the end of the visit our jammed garbage disposal was working and our previously useless upstairs bath had water pressure. Except for the faucet, these were all relatively simple fixes that a less scrupulous plumber could have easily have used to run up the bill. At the end of the day, half of our household maintenance list was checked off, and our bill was less than $400.

As for the backend, Bill responded immediately to our call, scheduling Tim's visit within a few hours. Billing was prompt, and all labor and parts charges were clearly delineated in an email receipt, which we were able to pay online.

In short, 4S is prompt, professional, modern and above all incredibly honest.

Tim, thanks to you, my spouse will be able to take her first hot bath since we moved in.

William and team reached back out to me and made sure my original was taken care of and then some! Joseph that came was professional, courteous and made sure all my questions were answered! I'm glad we gave 4s another opportunity to fix our sump pump issue, they were prompt and had very flexible scheduling! Thank you William and team!!!!!!!!!

if you delete one review, Yelp will delete all the older ones. So I'm leaving this one here to say that a billing issue was resolved. I'd gone from a 5-star review to a 1-star review on Friday, but the owner emailed and texted me to resolve the issue in less than 24 hours. I don't want to wipe out my complimentary reviews below, but yesterday was chaos. I'm glad this company didn't completely let me down (permanently), considering I'd been one of their biggest cheerleaders for three years straight. I STRONGLY recommend they carefully choose outsourced work though.

DO NOT USE THIS COMPANY!!! If I can save a singe customer from the experience I have had over the past month! I had a pipe burst around Christmas and this service came out to defrost my pipes. Since they responded I decided to use them for a rerouting. The plumber was not only late but showed up at 7pm and stayed till midnight rerouting. The plumber had to come back several days later to finish the installation because my contractor had to redo some framing. One of the laundry valves they installed  leaked and it took the plumber several days to come out, however the valve was never replaced. After almost a week of no shows and no communication, a different plumber showed up and installed a wash tub hook up that was supposed to be done at the same time as the laundry. As he was leaving I said there is a leak and he told me he had spilled water. Pipe was still leaking about 2 hrs later I called them to come back... the plumber tried to tell me it was ground water leaking until I pointed out the leak in the cold water valve they had installed the week prior. This is how they left my new drywall.... I'm praying their work holds up but am skeptical! Please save yourself the headache and heartache! Hopefully their contract holds up if there is any further issue!
*****update... as you can see by the owner's response he holds no responsibility for the people he employs. I was in contact numerous times with him and his plumbers. Many reschedules and no shows and it took me going to the BBB and my credit card company to reverse payment for services to get someone out. Another company had come out on Christmas Eve and fixed my busted pipe. His company came out on Christmas and defrosted my pipes causing one to burst while they were there and they had to fix it. I went with them after several estimates because they came out on Christmas and it was nothing but a headache and hassle to get the work done. As you can see by the photos below they do inferior work, and had to put multiple holes in my drywall to put pipes through and wrote on my walls. They did not wrap the rerouted pipes they placed and I have  to have someone now come out and fix their work. Plumbers were late and at my house till almost midnight to reroute pipes, and several other plumber's mysteriously showed up late in the evening to help this plumber finish his job, their in dependability set my contractor back a whole day waiting for their plumber to show up to finish the job he was supposed to be there for at 8am, and didn't show up till close to 2pm after multiple calls to this owner and his plumber.Believe who you want.... But again, use at your own risk. This company embellishes the extent in which they respond and perform their work. Look at some of their other online reviews and you will see similar complaints!  Just admit the mistakes and do better for the next person!

Update!  When the backflow valve was installed, I put a camera in my front window to document the whole process.  When the owner learned of this, he asked if he could have a copy of the video for his own marketing purposes.  I said sure, even made a time-lapse of the footage for him.  He said he'd give me a free cleanout (annual maintenance) in exchange.

Well the time came to schedule the annual cleanout, and despite my previous issues with 4S Plumbing, I figured I may as well cash in on that free cleanout.  I contacted 4S and scheduled the work, and the guy who came out was a contractor who had his own processes and knew nothing about the deal I had with 4S.  He gave me an invoice, I wrote him a check, and hoped the owner would honor his word.

I even texted him about it.  He said he never got the footage.  So I resent him the link, again hoping he'd figure out how to download it and...honor his word.

Well you can probably guess where this is going...sure enough, that check got deposited, and no further word from 4S about my alleged free cleanout.

This company is trash.  Avoid at all costs.

I have been dealing with 4S plumbing for few years, every time they provide excellent service that make me come back.

Two days ago we had problem with bathtub faucet leaking issue, I called 4S, they sent great plumber, Marcus, he is so professional and very nice guy, he diagnosed the issue and fixed it quickly with very competitive price.

Definitely will keep working with 4S plumbing and I believe they are providing the best plumbing service in Chicago.

**This review is for the service I received from Peter.**

The sink and garbage disposal in our kitchen have been clogging up for the past week or so. I turned to yelp for plumbing suggestions and saw that this company was highly recommended.

When Peter arrived, he diagnosed the problem and accurately determined that the issue was not within our condo but was with lines in the building. He advised me to check in with the condo association for them to fix it.

This is noteworthy because he was not just trying to get paid, but to actually help fix the problem.  When you call plumbers and similar companies, it's usually because you do not know how to resolve the issue on your own and need someone to give good advice.  

Some people take advantage of the fact that you don't know how to fix whatever issue and they try to convince you to do work that you don't actually need.  Not Peter -- he was very honest and like I said, gave accurate advice even though that would have meant not getting paid.  I appreciate people with integrity and would definitely work with Peter again.

I would like to say that 4S plumbing was great but unfortunately I was never contacted or serviced for my scheduled estimate. I reached out for a help with a project via Yelp on 3/8/2021. The response from 4S was timely and provided me with all the information necessary to schedule my estimate. It was recommended that I schedule my estimate by texting William/Bill for the quickest response.

I texted the number provided on 3/9/2021 and scheduled an estimate for my project with William/Bill for 3/10/2021 between 1pm and 3pm. It definitely was a quick and efficient way for scheduling a time that worked for both of us.

A little bit before 1pm on 3/10 I texted asking for him to let me know when he was en route to my location so I could crate my dog prior to his arrival. I never heard back. I never received a phone call or text. Heck, not when even an email which he had as he asked for it when I provided all of my contact information. Nothing. Zilch. Zero.

This is unfortunate and has lead me to be believe that I will most likely not be reaching out for 4S for an future plumbing needs.

I've lived in many houses & have  had to deal with many plumbers. This particular company however is quite unique &special.Not only are they fairly priced, flexible, & reliable;they are incredibly We'll managed. What I mean by this is that the owner of the company often deals with you personally. You don't have to go through layers of people to get some  thing done. Bill the owner, Actually Calls customers back himself He is very responsive and available.If you have a problem during the day you can text him and he'll get back to you. If it's after hours & you have anything from a plumbing crisis to an EXTRA You've requested you can usually find him working late at the office taking care of details .He has  diligent employees from the skilled workers to the support staff reflecting what the company  prioritizes from the top down..You'll  often be dealing with Bill rather than  him being called in if something goes awry He's truly caring and very hands-on which only servers  to make his customers feel
Highly valued as they are!

I think I've reviewed these guys before -- they've certainly done good work for me in the past, which is why I called them in to install my garbage disposal. Did a great job at a great price, and when something went awry, they came back out fast and fixed it. Will definitely use again!

Excellent service and honest dealing, going well beyond expectations.

We stumbled on to 4S Plumbing unwittingly through a referral from another plumber that wasn't able to help us. It was a happy accident though. Our plumber Tim was not only professional but an all-around nice guy who was happy to answer questions and look at other plumbing and leak issues around the house.

Tim had come to replace a kitchen faucet, but by the end of the visit our jammed garbage disposal was working and our previously useless upstairs bath had water pressure. Except for the faucet, these were all relatively simple fixes that a less scrupulous plumber could have easily have used to run up the bill. At the end of the day, half of our household maintenance list was checked off, and our bill was less than $400.

As for the backend, Bill responded immediately to our call, scheduling Tim's visit within a few hours. Billing was prompt, and all labor and parts charges were clearly delineated in an email receipt, which we were able to pay online.

In short, 4S is prompt, professional, modern and above all incredibly honest.

Tim, thanks to you, my spouse will be able to take her first hot bath since we moved in.

William and team reached back out to me and made sure my original was taken care of and then some! Joseph that came was professional, courteous and made sure all my questions were answered! I'm glad we gave 4s another opportunity to fix our sump pump issue, they were prompt and had very flexible scheduling! Thank you William and team!!!!!!!!!

if you delete one review, Yelp will delete all the older ones. So I'm leaving this one here to say that a billing issue was resolved. I'd gone from a 5-star review to a 1-star review on Friday, but the owner emailed and texted me to resolve the issue in less than 24 hours. I don't want to wipe out my complimentary reviews below, but yesterday was chaos. I'm glad this company didn't completely let me down (permanently), considering I'd been one of their biggest cheerleaders for three years straight. I STRONGLY recommend they carefully choose outsourced work though.

DO NOT USE THIS COMPANY!!! If I can save a singe customer from the experience I have had over the past month! I had a pipe burst around Christmas and this service came out to defrost my pipes. Since they responded I decided to use them for a rerouting. The plumber was not only late but showed up at 7pm and stayed till midnight rerouting. The plumber had to come back several days later to finish the installation because my contractor had to redo some framing. One of the laundry valves they installed  leaked and it took the plumber several days to come out, however the valve was never replaced. After almost a week of no shows and no communication, a different plumber showed up and installed a wash tub hook up that was supposed to be done at the same time as the laundry. As he was leaving I said there is a leak and he told me he had spilled water. Pipe was still leaking about 2 hrs later I called them to come back... the plumber tried to tell me it was ground water leaking until I pointed out the leak in the cold water valve they had installed the week prior. This is how they left my new drywall.... I'm praying their work holds up but am skeptical! Please save yourself the headache and heartache! Hopefully their contract holds up if there is any further issue!
*****update... as you can see by the owner's response he holds no responsibility for the people he employs. I was in contact numerous times with him and his plumbers. Many reschedules and no shows and it took me going to the BBB and my credit card company to reverse payment for services to get someone out. Another company had come out on Christmas Eve and fixed my busted pipe. His company came out on Christmas and defrosted my pipes causing one to burst while they were there and they had to fix it. I went with them after several estimates because they came out on Christmas and it was nothing but a headache and hassle to get the work done. As you can see by the photos below they do inferior work, and had to put multiple holes in my drywall to put pipes through and wrote on my walls. They did not wrap the rerouted pipes they placed and I have  to have someone now come out and fix their work. Plumbers were late and at my house till almost midnight to reroute pipes, and several other plumber's mysteriously showed up late in the evening to help this plumber finish his job, their in dependability set my contractor back a whole day waiting for their plumber to show up to finish the job he was supposed to be there for at 8am, and didn't show up till close to 2pm after multiple calls to this owner and his plumber.Believe who you want.... But again, use at your own risk. This company embellishes the extent in which they respond and perform their work. Look at some of their other online reviews and you will see similar complaints!  Just admit the mistakes and do better for the next person!

Update!  When the backflow valve was installed, I put a camera in my front window to document the whole process.  When the owner learned of this, he asked if he could have a copy of the video for his own marketing purposes.  I said sure, even made a time-lapse of the footage for him.  He said he'd give me a free cleanout (annual maintenance) in exchange.

Well the time came to schedule the annual cleanout, and despite my previous issues with 4S Plumbing, I figured I may as well cash in on that free cleanout.  I contacted 4S and scheduled the work, and the guy who came out was a contractor who had his own processes and knew nothing about the deal I had with 4S.  He gave me an invoice, I wrote him a check, and hoped the owner would honor his word.

I even texted him about it.  He said he never got the footage.  So I resent him the link, again hoping he'd figure out how to download it and...honor his word.

Well you can probably guess where this is going...sure enough, that check got deposited, and no further word from 4S about my alleged free cleanout.

This company is trash.  Avoid at all costs.

I have been dealing with 4S plumbing for few years, every time they provide excellent service that make me come back.

Two days ago we had problem with bathtub faucet leaking issue, I called 4S, they sent great plumber, Marcus, he is so professional and very nice guy, he diagnosed the issue and fixed it quickly with very competitive price.

Definitely will keep working with 4S plumbing and I believe they are providing the best plumbing service in Chicago.

**This review is for the service I received from Peter.**

The sink and garbage disposal in our kitchen have been clogging up for the past week or so. I turned to yelp for plumbing suggestions and saw that this company was highly recommended.

When Peter arrived, he diagnosed the problem and accurately determined that the issue was not within our condo but was with lines in the building. He advised me to check in with the condo association for them to fix it.

This is noteworthy because he was not just trying to get paid, but to actually help fix the problem.  When you call plumbers and similar companies, it's usually because you do not know how to resolve the issue on your own and need someone to give good advice.  

Some people take advantage of the fact that you don't know how to fix whatever issue and they try to convince you to do work that you don't actually need.  Not Peter -- he was very honest and like I said, gave accurate advice even though that would have meant not getting paid.  I appreciate people with integrity and would definitely work with Peter again.

I would like to say that 4S plumbing was great but unfortunately I was never contacted or serviced for my scheduled estimate. I reached out for a help with a project via Yelp on 3/8/2021. The response from 4S was timely and provided me with all the information necessary to schedule my estimate. It was recommended that I schedule my estimate by texting William/Bill for the quickest response.

I texted the number provided on 3/9/2021 and scheduled an estimate for my project with William/Bill for 3/10/2021 between 1pm and 3pm. It definitely was a quick and efficient way for scheduling a time that worked for both of us.

A little bit before 1pm on 3/10 I texted asking for him to let me know when he was en route to my location so I could crate my dog prior to his arrival. I never heard back. I never received a phone call or text. Heck, not when even an email which he had as he asked for it when I provided all of my contact information. Nothing. Zilch. Zero.

This is unfortunate and has lead me to be believe that I will most likely not be reaching out for 4S for an future plumbing needs.

I've lived in many houses & have  had to deal with many plumbers. This particular company however is quite unique &special.Not only are they fairly priced, flexible, & reliable;they are incredibly We'll managed. What I mean by this is that the owner of the company often deals with you personally. You don't have to go through layers of people to get some  thing done. Bill the owner, Actually Calls customers back himself He is very responsive and available.If you have a problem during the day you can text him and he'll get back to you. If it's after hours & you have anything from a plumbing crisis to an EXTRA You've requested you can usually find him working late at the office taking care of details .He has  diligent employees from the skilled workers to the support staff reflecting what the company  prioritizes from the top down..You'll  often be dealing with Bill rather than  him being called in if something goes awry He's truly caring and very hands-on which only servers  to make his customers feel
Highly valued as they are!

I think I've reviewed these guys before -- they've certainly done good work for me in the past, which is why I called them in to install my garbage disposal. Did a great job at a great price, and when something went awry, they came back out fast and fixed it. Will definitely use again!

Excellent service and honest dealing, going well beyond expectations.

We stumbled on to 4S Plumbing unwittingly through a referral from another plumber that wasn't able to help us. It was a happy accident though. Our plumber Tim was not only professional but an all-around nice guy who was happy to answer questions and look at other plumbing and leak issues around the house.

Tim had come to replace a kitchen faucet, but by the end of the visit our jammed garbage disposal was working and our previously useless upstairs bath had water pressure. Except for the faucet, these were all relatively simple fixes that a less scrupulous plumber could have easily have used to run up the bill. At the end of the day, half of our household maintenance list was checked off, and our bill was less than $400.

As for the backend, Bill responded immediately to our call, scheduling Tim's visit within a few hours. Billing was prompt, and all labor and parts charges were clearly delineated in an email receipt, which we were able to pay online.

In short, 4S is prompt, professional, modern and above all incredibly honest.

Tim, thanks to you, my spouse will be able to take her first hot bath since we moved in.

William and team reached back out to me and made sure my original was taken care of and then some! Joseph that came was professional, courteous and made sure all my questions were answered! I'm glad we gave 4s another opportunity to fix our sump pump issue, they were prompt and had very flexible scheduling! Thank you William and team!!!!!!!!!

if you delete one review, Yelp will delete all the older ones. So I'm leaving this one here to say that a billing issue was resolved. I'd gone from a 5-star review to a 1-star review on Friday, but the owner emailed and texted me to resolve the issue in less than 24 hours. I don't want to wipe out my complimentary reviews below, but yesterday was chaos. I'm glad this company didn't completely let me down (permanently), considering I'd been one of their biggest cheerleaders for three years straight. I STRONGLY recommend they carefully choose outsourced work though.

DO NOT USE THIS COMPANY!!! If I can save a singe customer from the experience I have had over the past month! I had a pipe burst around Christmas and this service came out to defrost my pipes. Since they responded I decided to use them for a rerouting. The plumber was not only late but showed up at 7pm and stayed till midnight rerouting. The plumber had to come back several days later to finish the installation because my contractor had to redo some framing. One of the laundry valves they installed  leaked and it took the plumber several days to come out, however the valve was never replaced. After almost a week of no shows and no communication, a different plumber showed up and installed a wash tub hook up that was supposed to be done at the same time as the laundry. As he was leaving I said there is a leak and he told me he had spilled water. Pipe was still leaking about 2 hrs later I called them to come back... the plumber tried to tell me it was ground water leaking until I pointed out the leak in the cold water valve they had installed the week prior. This is how they left my new drywall.... I'm praying their work holds up but am skeptical! Please save yourself the headache and heartache! Hopefully their contract holds up if there is any further issue!
*****update... as you can see by the owner's response he holds no responsibility for the people he employs. I was in contact numerous times with him and his plumbers. Many reschedules and no shows and it took me going to the BBB and my credit card company to reverse payment for services to get someone out. Another company had come out on Christmas Eve and fixed my busted pipe. His company came out on Christmas and defrosted my pipes causing one to burst while they were there and they had to fix it. I went with them after several estimates because they came out on Christmas and it was nothing but a headache and hassle to get the work done. As you can see by the photos below they do inferior work, and had to put multiple holes in my drywall to put pipes through and wrote on my walls. They did not wrap the rerouted pipes they placed and I have  to have someone now come out and fix their work. Plumbers were late and at my house till almost midnight to reroute pipes, and several other plumber's mysteriously showed up late in the evening to help this plumber finish his job, their in dependability set my contractor back a whole day waiting for their plumber to show up to finish the job he was supposed to be there for at 8am, and didn't show up till close to 2pm after multiple calls to this owner and his plumber.Believe who you want.... But again, use at your own risk. This company embellishes the extent in which they respond and perform their work. Look at some of their other online reviews and you will see similar complaints!  Just admit the mistakes and do better for the next person!

Update!  When the backflow valve was installed, I put a camera in my front window to document the whole process.  When the owner learned of this, he asked if he could have a copy of the video for his own marketing purposes.  I said sure, even made a time-lapse of the footage for him.  He said he'd give me a free cleanout (annual maintenance) in exchange.

Well the time came to schedule the annual cleanout, and despite my previous issues with 4S Plumbing, I figured I may as well cash in on that free cleanout.  I contacted 4S and scheduled the work, and the guy who came out was a contractor who had his own processes and knew nothing about the deal I had with 4S.  He gave me an invoice, I wrote him a check, and hoped the owner would honor his word.

I even texted him about it.  He said he never got the footage.  So I resent him the link, again hoping he'd figure out how to download it and...honor his word.

Well you can probably guess where this is going...sure enough, that check got deposited, and no further word from 4S about my alleged free cleanout.

This company is trash.  Avoid at all costs.

I have been dealing with 4S plumbing for few years, every time they provide excellent service that make me come back.

Two days ago we had problem with bathtub faucet leaking issue, I called 4S, they sent great plumber, Marcus, he is so professional and very nice guy, he diagnosed the issue and fixed it quickly with very competitive price.

Definitely will keep working with 4S plumbing and I believe they are providing the best plumbing service in Chicago.

**This review is for the service I received from Peter.**

The sink and garbage disposal in our kitchen have been clogging up for the past week or so. I turned to yelp for plumbing suggestions and saw that this company was highly recommended.

When Peter arrived, he diagnosed the problem and accurately determined that the issue was not within our condo but was with lines in the building. He advised me to check in with the condo association for them to fix it.

This is noteworthy because he was not just trying to get paid, but to actually help fix the problem.  When you call plumbers and similar companies, it's usually because you do not know how to resolve the issue on your own and need someone to give good advice.  

Some people take advantage of the fact that you don't know how to fix whatever issue and they try to convince you to do work that you don't actually need.  Not Peter -- he was very honest and like I said, gave accurate advice even though that would have meant not getting paid.  I appreciate people with integrity and would definitely work with Peter again.

I would like to say that 4S plumbing was great but unfortunately I was never contacted or serviced for my scheduled estimate. I reached out for a help with a project via Yelp on 3/8/2021. The response from 4S was timely and provided me with all the information necessary to schedule my estimate. It was recommended that I schedule my estimate by texting William/Bill for the quickest response.

I texted the number provided on 3/9/2021 and scheduled an estimate for my project with William/Bill for 3/10/2021 between 1pm and 3pm. It definitely was a quick and efficient way for scheduling a time that worked for both of us.

A little bit before 1pm on 3/10 I texted asking for him to let me know when he was en route to my location so I could crate my dog prior to his arrival. I never heard back. I never received a phone call or text. Heck, not when even an email which he had as he asked for it when I provided all of my contact information. Nothing. Zilch. Zero.

This is unfortunate and has lead me to be believe that I will most likely not be reaching out for 4S for an future plumbing needs.

I've lived in many houses & have  had to deal with many plumbers. This particular company however is quite unique &special.Not only are they fairly priced, flexible, & reliable;they are incredibly We'll managed. What I mean by this is that the owner of the company often deals with you personally. You don't have to go through layers of people to get some  thing done. Bill the owner, Actually Calls customers back himself He is very responsive and available.If you have a problem during the day you can text him and he'll get back to you. If it's after hours & you have anything from a plumbing crisis to an EXTRA You've requested you can usually find him working late at the office taking care of details .He has  diligent employees from the skilled workers to the support staff reflecting what the company  prioritizes from the top down..You'll  often be dealing with Bill rather than  him being called in if something goes awry He's truly caring and very hands-on which only servers  to make his customers feel
Highly valued as they are!

I think I've reviewed these guys before -- they've certainly done good work for me in the past, which is why I called them in to install my garbage disposal. Did a great job at a great price, and when something went awry, they came back out fast and fixed it. Will definitely use again!

Excellent service and honest dealing, going well beyond expectations.

We stumbled on to 4S Plumbing unwittingly through a referral from another plumber that wasn't able to help us. It was a happy accident though. Our plumber Tim was not only professional but an all-around nice guy who was happy to answer questions and look at other plumbing and leak issues around the house.

Tim had come to replace a kitchen faucet, but by the end of the visit our jammed garbage disposal was working and our previously useless upstairs bath had water pressure. Except for the faucet, these were all relatively simple fixes that a less scrupulous plumber could have easily have used to run up the bill. At the end of the day, half of our household maintenance list was checked off, and our bill was less than $400.

As for the backend, Bill responded immediately to our call, scheduling Tim's visit within a few hours. Billing was prompt, and all labor and parts charges were clearly delineated in an email receipt, which we were able to pay online.

In short, 4S is prompt, professional, modern and above all incredibly honest.

Tim, thanks to you, my spouse will be able to take her first hot bath since we moved in.

William and team reached back out to me and made sure my original was taken care of and then some! Joseph that came was professional, courteous and made sure all my questions were answered! I'm glad we gave 4s another opportunity to fix our sump pump issue, they were prompt and had very flexible scheduling! Thank you William and team!!!!!!!!!

if you delete one review, Yelp will delete all the older ones. So I'm leaving this one here to say that a billing issue was resolved. I'd gone from a 5-star review to a 1-star review on Friday, but the owner emailed and texted me to resolve the issue in less than 24 hours. I don't want to wipe out my complimentary reviews below, but yesterday was chaos. I'm glad this company didn't completely let me down (permanently), considering I'd been one of their biggest cheerleaders for three years straight. I STRONGLY recommend they carefully choose outsourced work though.

DO NOT USE THIS COMPANY!!! If I can save a singe customer from the experience I have had over the past month! I had a pipe burst around Christmas and this service came out to defrost my pipes. Since they responded I decided to use them for a rerouting. The plumber was not only late but showed up at 7pm and stayed till midnight rerouting. The plumber had to come back several days later to finish the installation because my contractor had to redo some framing. One of the laundry valves they installed  leaked and it took the plumber several days to come out, however the valve was never replaced. After almost a week of no shows and no communication, a different plumber showed up and installed a wash tub hook up that was supposed to be done at the same time as the laundry. As he was leaving I said there is a leak and he told me he had spilled water. Pipe was still leaking about 2 hrs later I called them to come back... the plumber tried to tell me it was ground water leaking until I pointed out the leak in the cold water valve they had installed the week prior. This is how they left my new drywall.... I'm praying their work holds up but am skeptical! Please save yourself the headache and heartache! Hopefully their contract holds up if there is any further issue!
*****update... as you can see by the owner's response he holds no responsibility for the people he employs. I was in contact numerous times with him and his plumbers. Many reschedules and no shows and it took me going to the BBB and my credit card company to reverse payment for services to get someone out. Another company had come out on Christmas Eve and fixed my busted pipe. His company came out on Christmas and defrosted my pipes causing one to burst while they were there and they had to fix it. I went with them after several estimates because they came out on Christmas and it was nothing but a headache and hassle to get the work done. As you can see by the photos below they do inferior work, and had to put multiple holes in my drywall to put pipes through and wrote on my walls. They did not wrap the rerouted pipes they placed and I have  to have someone now come out and fix their work. Plumbers were late and at my house till almost midnight to reroute pipes, and several other plumber's mysteriously showed up late in the evening to help this plumber finish his job, their in dependability set my contractor back a whole day waiting for their plumber to show up to finish the job he was supposed to be there for at 8am, and didn't show up till close to 2pm after multiple calls to this owner and his plumber.Believe who you want.... But again, use at your own risk. This company embellishes the extent in which they respond and perform their work. Look at some of their other online reviews and you will see similar complaints!  Just admit the mistakes and do better for the next person!

Update!  When the backflow valve was installed, I put a camera in my front window to document the whole process.  When the owner learned of this, he asked if he could have a copy of the video for his own marketing purposes.  I said sure, even made a time-lapse of the footage for him.  He said he'd give me a free cleanout (annual maintenance) in exchange.

Well the time came to schedule the annual cleanout, and despite my previous issues with 4S Plumbing, I figured I may as well cash in on that free cleanout.  I contacted 4S and scheduled the work, and the guy who came out was a contractor who had his own processes and knew nothing about the deal I had with 4S.  He gave me an invoice, I wrote him a check, and hoped the owner would honor his word.

I even texted him about it.  He said he never got the footage.  So I resent him the link, again hoping he'd figure out how to download it and...honor his word.

Well you can probably guess where this is going...sure enough, that check got deposited, and no further word from 4S about my alleged free cleanout.

This company is trash.  Avoid at all costs.

I have been dealing with 4S plumbing for few years, every time they provide excellent service that make me come back.

Two days ago we had problem with bathtub faucet leaking issue, I called 4S, they sent great plumber, Marcus, he is so professional and very nice guy, he diagnosed the issue and fixed it quickly with very competitive price.

Definitely will keep working with 4S plumbing and I believe they are providing the best plumbing service in Chicago.

**This review is for the service I received from Peter.**

The sink and garbage disposal in our kitchen have been clogging up for the past week or so. I turned to yelp for plumbing suggestions and saw that this company was highly recommended.

When Peter arrived, he diagnosed the problem and accurately determined that the issue was not within our condo but was with lines in the building. He advised me to check in with the condo association for them to fix it.

This is noteworthy because he was not just trying to get paid, but to actually help fix the problem.  When you call plumbers and similar companies, it's usually because you do not know how to resolve the issue on your own and need someone to give good advice.  

Some people take advantage of the fact that you don't know how to fix whatever issue and they try to convince you to do work that you don't actually need.  Not Peter -- he was very honest and like I said, gave accurate advice even though that would have meant not getting paid.  I appreciate people with integrity and would definitely work with Peter again.

I would like to say that 4S plumbing was great but unfortunately I was never contacted or serviced for my scheduled estimate. I reached out for a help with a project via Yelp on 3/8/2021. The response from 4S was timely and provided me with all the information necessary to schedule my estimate. It was recommended that I schedule my estimate by texting William/Bill for the quickest response.

I texted the number provided on 3/9/2021 and scheduled an estimate for my project with William/Bill for 3/10/2021 between 1pm and 3pm. It definitely was a quick and efficient way for scheduling a time that worked for both of us.

A little bit before 1pm on 3/10 I texted asking for him to let me know when he was en route to my location so I could crate my dog prior to his arrival. I never heard back. I never received a phone call or text. Heck, not when even an email which he had as he asked for it when I provided all of my contact information. Nothing. Zilch. Zero.

This is unfortunate and has lead me to be believe that I will most likely not be reaching out for 4S for an future plumbing needs.

I've lived in many houses & have  had to deal with many plumbers. This particular company however is quite unique &special.Not only are they fairly priced, flexible, & reliable;they are incredibly We'll managed. What I mean by this is that the owner of the company often deals with you personally. You don't have to go through layers of people to get some  thing done. Bill the owner, Actually Calls customers back himself He is very responsive and available.If you have a problem during the day you can text him and he'll get back to you. If it's after hours & you have anything from a plumbing crisis to an EXTRA You've requested you can usually find him working late at the office taking care of details .He has  diligent employees from the skilled workers to the support staff reflecting what the company  prioritizes from the top down..You'll  often be dealing with Bill rather than  him being called in if something goes awry He's truly caring and very hands-on which only servers  to make his customers feel
Highly valued as they are!

I think I've reviewed these guys before -- they've certainly done good work for me in the past, which is why I called them in to install my garbage disposal. Did a great job at a great price, and when something went awry, they came back out fast and fixed it. Will definitely use again!

Excellent service and honest dealing, going well beyond expectations.

We stumbled on to 4S Plumbing unwittingly through a referral from another plumber that wasn't able to help us. It was a happy accident though. Our plumber Tim was not only professional but an all-around nice guy who was happy to answer questions and look at other plumbing and leak issues around the house.

Tim had come to replace a kitchen faucet, but by the end of the visit our jammed garbage disposal was working and our previously useless upstairs bath had water pressure. Except for the faucet, these were all relatively simple fixes that a less scrupulous plumber could have easily have used to run up the bill. At the end of the day, half of our household maintenance list was checked off, and our bill was less than $400.

As for the backend, Bill responded immediately to our call, scheduling Tim's visit within a few hours. Billing was prompt, and all labor and parts charges were clearly delineated in an email receipt, which we were able to pay online.

In short, 4S is prompt, professional, modern and above all incredibly honest.

Tim, thanks to you, my spouse will be able to take her first hot bath since we moved in.

William and team reached back out to me and made sure my original was taken care of and then some! Joseph that came was professional, courteous and made sure all my questions were answered! I'm glad we gave 4s another opportunity to fix our sump pump issue, they were prompt and had very flexible scheduling! Thank you William and team!!!!!!!!!

if you delete one review, Yelp will delete all the older ones. So I'm leaving this one here to say that a billing issue was resolved. I'd gone from a 5-star review to a 1-star review on Friday, but the owner emailed and texted me to resolve the issue in less than 24 hours. I don't want to wipe out my complimentary reviews below, but yesterday was chaos. I'm glad this company didn't completely let me down (permanently), considering I'd been one of their biggest cheerleaders for three years straight. I STRONGLY recommend they carefully choose outsourced work though.

DO NOT USE THIS COMPANY!!! If I can save a singe customer from the experience I have had over the past month! I had a pipe burst around Christmas and this service came out to defrost my pipes. Since they responded I decided to use them for a rerouting. The plumber was not only late but showed up at 7pm and stayed till midnight rerouting. The plumber had to come back several days later to finish the installation because my contractor had to redo some framing. One of the laundry valves they installed  leaked and it took the plumber several days to come out, however the valve was never replaced. After almost a week of no shows and no communication, a different plumber showed up and installed a wash tub hook up that was supposed to be done at the same time as the laundry. As he was leaving I said there is a leak and he told me he had spilled water. Pipe was still leaking about 2 hrs later I called them to come back... the plumber tried to tell me it was ground water leaking until I pointed out the leak in the cold water valve they had installed the week prior. This is how they left my new drywall.... I'm praying their work holds up but am skeptical! Please save yourself the headache and heartache! Hopefully their contract holds up if there is any further issue!
*****update... as you can see by the owner's response he holds no responsibility for the people he employs. I was in contact numerous times with him and his plumbers. Many reschedules and no shows and it took me going to the BBB and my credit card company to reverse payment for services to get someone out. Another company had come out on Christmas Eve and fixed my busted pipe. His company came out on Christmas and defrosted my pipes causing one to burst while they were there and they had to fix it. I went with them after several estimates because they came out on Christmas and it was nothing but a headache and hassle to get the work done. As you can see by the photos below they do inferior work, and had to put multiple holes in my drywall to put pipes through and wrote on my walls. They did not wrap the rerouted pipes they placed and I have  to have someone now come out and fix their work. Plumbers were late and at my house till almost midnight to reroute pipes, and several other plumber's mysteriously showed up late in the evening to help this plumber finish his job, their in dependability set my contractor back a whole day waiting for their plumber to show up to finish the job he was supposed to be there for at 8am, and didn't show up till close to 2pm after multiple calls to this owner and his plumber.Believe who you want.... But again, use at your own risk. This company embellishes the extent in which they respond and perform their work. Look at some of their other online reviews and you will see similar complaints!  Just admit the mistakes and do better for the next person!

Update!  When the backflow valve was installed, I put a camera in my front window to document the whole process.  When the owner learned of this, he asked if he could have a copy of the video for his own marketing purposes.  I said sure, even made a time-lapse of the footage for him.  He said he'd give me a free cleanout (annual maintenance) in exchange.

Well the time came to schedule the annual cleanout, and despite my previous issues with 4S Plumbing, I figured I may as well cash in on that free cleanout.  I contacted 4S and scheduled the work, and the guy who came out was a contractor who had his own processes and knew nothing about the deal I had with 4S.  He gave me an invoice, I wrote him a check, and hoped the owner would honor his word.

I even texted him about it.  He said he never got the footage.  So I resent him the link, again hoping he'd figure out how to download it and...honor his word.

Well you can probably guess where this is going...sure enough, that check got deposited, and no further word from 4S about my alleged free cleanout.

This company is trash.  Avoid at all costs.

I have been dealing with 4S plumbing for few years, every time they provide excellent service that make me come back.

Two days ago we had problem with bathtub faucet leaking issue, I called 4S, they sent great plumber, Marcus, he is so professional and very nice guy, he diagnosed the issue and fixed it quickly with very competitive price.

Definitely will keep working with 4S plumbing and I believe they are providing the best plumbing service in Chicago.

**This review is for the service I received from Peter.**

The sink and garbage disposal in our kitchen have been clogging up for the past week or so. I turned to yelp for plumbing suggestions and saw that this company was highly recommended.

When Peter arrived, he diagnosed the problem and accurately determined that the issue was not within our condo but was with lines in the building. He advised me to check in with the condo association for them to fix it.

This is noteworthy because he was not just trying to get paid, but to actually help fix the problem.  When you call plumbers and similar companies, it's usually because you do not know how to resolve the issue on your own and need someone to give good advice.  

Some people take advantage of the fact that you don't know how to fix whatever issue and they try to convince you to do work that you don't actually need.  Not Peter -- he was very honest and like I said, gave accurate advice even though that would have meant not getting paid.  I appreciate people with integrity and would definitely work with Peter again.

I would like to say that 4S plumbing was great but unfortunately I was never contacted or serviced for my scheduled estimate. I reached out for a help with a project via Yelp on 3/8/2021. The response from 4S was timely and provided me with all the information necessary to schedule my estimate. It was recommended that I schedule my estimate by texting William/Bill for the quickest response.

I texted the number provided on 3/9/2021 and scheduled an estimate for my project with William/Bill for 3/10/2021 between 1pm and 3pm. It definitely was a quick and efficient way for scheduling a time that worked for both of us.

A little bit before 1pm on 3/10 I texted asking for him to let me know when he was en route to my location so I could crate my dog prior to his arrival. I never heard back. I never received a phone call or text. Heck, not when even an email which he had as he asked for it when I provided all of my contact information. Nothing. Zilch. Zero.

This is unfortunate and has lead me to be believe that I will most likely not be reaching out for 4S for an future plumbing needs.

I've lived in many houses & have  had to deal with many plumbers. This particular company however is quite unique &special.Not only are they fairly priced, flexible, & reliable;they are incredibly We'll managed. What I mean by this is that the owner of the company often deals with you personally. You don't have to go through layers of people to get some  thing done. Bill the owner, Actually Calls customers back himself He is very responsive and available.If you have a problem during the day you can text him and he'll get back to you. If it's after hours & you have anything from a plumbing crisis to an EXTRA You've requested you can usually find him working late at the office taking care of details .He has  diligent employees from the skilled workers to the support staff reflecting what the company  prioritizes from the top down..You'll  often be dealing with Bill rather than  him being called in if something goes awry He's truly caring and very hands-on which only servers  to make his customers feel
Highly valued as they are!

I think I've reviewed these guys before -- they've certainly done good work for me in the past, which is why I called them in to install my garbage disposal. Did a great job at a great price, and when something went awry, they came back out fast and fixed it. Will definitely use again!