All Star Plumbing & Sewer

I recommend All Star Plumbing. They really did an incredible job at my old house. They work really hard to replace and repair old pipes. They are very profesional and kind. They explain the process well and Finish the job. I applaud them for their awesome job.

1925 Bungalow Blues, verse 27.
We had all the faucets set to fast drip...except for the kitchen sink, which is right against the outside wall. So, no running water in the kitch this morning. Hey, we got these space heaters! One under the sink, one in the basement, what could possibly go wrong?

(fast forward a few hours)

Hey, the faucet is starting to drip just a bit! Hooray! But, what's that strange sound coming from the basement?

(cut to basement shot)

Why, it's the Bellagio fountains! Beautiful! Hot steamy water just pouring down the wall. Picturesque in its own horribly messy way. Quick! move all the laundry stuff, drag the junky rug out of the way. How to stop the water? Who were the plumbers we used before?
Yelp to the rescue! I just started speed dialing thru the list, leaving messages, texts, asking for a plumber TODAY. My wife comes home after braving the weather to perform her canine mobility and support work in the sub-zero arctic conditions. Oh great!
We BOTH start calling every plumbing number we can find.

About an hour into the telethon, I get a call back!
(angelic choir singing Hosanna!)
I'm sending my guy Vinny. He'll be there in an hour.
(slightly over an hour later)
Vinny and his buddy Henry made it here and fixed not 1, not 2, but THREE burst pipes. It's a temp fix, and they're coming back on Saturday to make it all nice and spiffy again.

THANK YOU ALL STAR PLUMBING!

Bill came out exactly when he said he would and took care of our problem. He is very knowledgeable, professional, and competitively priced. I would highly recommend him.

It took over two hours but we resolved several problems that have been bugging me for years in this vintage apartment.

1. They were able to come right away on a Saturday!
2. They unclogged a completely clogged kitchen sink and replaced a rotting drain.
3. Determined that garbage disposal and ancient plumbing do not mix, advised we not use it.
4. Cleaned trap in bathroom sink that is slow to drain.
5. Identified hole in hose for dishwasher drain (need to schedule that repair).
6. Identified problem with low pressure in hot water supply in the other bathroom sink; need to shut off building water to fix, will submit to co-op board (collective problem, not just mine).

The plumbers were friendly and polite throughout, explaining everything to me. Outstanding service.

My wife called from the shower in our basement bathroom this morning, the water isn't going down!
I checked the breaker for our ejector pump and found no problem there.

I began searching for a plumber.  I found All Star Plumbing and Sewer.
I called them around 6:30 a.m.
I described my problem to Bill and asked if he could have someone out to look at it today.

Bill got my information and said I would hear from someone by 7:00 a.m.
A bit before 7, Bill called back and informed me Vince would be out before 10:00 a.m.

Vince called me about 8:45 to tell me he was in front of the house.
By 9:20 he had diagnosed the problem and left to pick up a new float switch.  He returned about 10:00 and by 10:30 the part was replaced, adjusted and thoroughly tested.

Great service from Bill and Vince both!  Reasonably priced service, and the work is guaranteed for 1 year.
I think I've found my new plumber!

I couldn't be happier with All Star Plumbing.  They were able to help me out in a crunch at a very competitive price point.  Service was exemplary.  I have had some serious issues finding good plumbers... but this crew I called in the morning - just happened to be in the neighborhood and was able to provide a quote - pick up new water heater, and install all in the same day.  I was more than pleased.  And received a call the next day to make sure everything worked ok.  Family run business that has become our go to plumber going forward.  Thanks All Star!

I own a town home.  I've had numerous problems with my sewer and have had several plumbers look at it.  Most recently about 25 feet of sewer line outside my garage crashed.  The first plumber knew there was a problem because he put about 40 feet of rod through the clean out in the kitchen, which came with the house.  He noted that it was only about 17 feet to the sewer main.  He didn't have a camera and never came back.  I called the plumber I normally use.  I thought that if I was going to change a pipe, I might as well have a clean out installed.

He located the problem and dug a hole about 5 feet down.  There wasn't a pipe there.  Before talking to me, he dug a hole a couple feet away and changed a pipe to install a clean out.  He threw out the pipe before I could see it and tried to convince me that there was a second problem.  He didn't come back to seal the hole until I called the Illinois Attorney General.  I called a third plumber who located the problem in the common area.  He dug a hole so deep they hand to dig a stairway so they could get in and out.  I called a fourth plumber who located the break on a 45 degree angle in the common area.

I contacted All Star Plumbing and Sewer.  Michael found the problem right away.  They dug a hole about 3 feet deep  6 inches from where the second plumber dug his first hole around 2 feet from the end of the clean out.  The pipe actually went straight down.  It kind of makes sense because some units had basements, but the issue is I had about 15 feet of unnecessary pipe and about 3 unnecessary turns.  All Star fixed that design flaw by putting an elbow on the end of the pipe and turning it out.  They verified that there were no tie ins after that point.  I put gallons of water through that pipe to test it.  It works great.

The other thing is All Star is legit.  As part of the due diligence, I checked his license with both Chicago and Illinois on their web site.  He gave me a copy of his insurance certificate.  I even checked his business with the State of Illinois and it's in good standing.  He gave me the permit and dig numbers.  I could see where the utility companies marked the lines.  I was there with the building inspector when he examined the work.  He wouldn't take Bill or my word for anything.  He wanted to see it.  The inspection passed with flying colors.  He was listed as A+ on the Better Business Bureau's web site.  His Yelp reviews were all 5 Star.  I agree All Star Plumbing and Sewer deserves all the stars so I'm giving them another 5 start review.  The icing on the cake is their price is reasonable.

The water heater at my rental property failed and my tenants woke up to cold water and water pouring from the tank.  I took a chance with All-Star based on reviews and am extremely pleased with their performance.  They gave me an honest quote and then a discount for replacing the second identical water heater that was also at the end of it's service life.  Vinnie was a complete professional and had the new units installed and running so the hot water was back by the time everyone came home from work.  I've had mixed experiences finding honest, quality contractors in Chicago, so it's a relief to know there's a plumbing company out there I can trust.  I highly recommend them.

5 STAR SERVICE. Can't tell how thankful I am to find a company with great plumbing services. Affordable prices and great service. Thank you Allstar plumbing

I called and left a message because our sump pump kept going out.  Bill called me back within the hour and we arranged a time for him to come out and take a look.  He was very accommodating and replaced the pump on our schedule.  The work was done quickly and cleanly(which I really appreciated).  Will keep his number for any future plumbing work.