Best in Phoenix AZ

Sorry for the delay of updated post. I had some issues with Marc in the past, with lack of communication.  After he explained about the family emergency.  We were able to discuss my concerns,  Marc addressed everyone of them and I  noticed some things that needed to be touched up and he was right on them. Yes we got off to a rough start and middle, lol but in the end I am very happy with Disater Link and Marc and his. I WILL DEFINITELY BE CALLING HIM AGAIN WHEN I DECIDE TO DO MY KITCHEN.  Thanks Marc

SHORTER VERSION  Aqua Dry came in after another company did a subpar job.  Whereas the first guys rushed through the job, Aqua Dry took 3 x the time to do it right.  They brought state of the art equipment, high wattage lights, cameras, changed filters frequently (no cutting corners). Their attention to detail was incredible; they even applied painter's tape to walls before putting up their containment area (saving your paint job) and respectfully protected my personal belonging from cross-contamination. These guys understand and know mold (they have 18 plus years experience and fully accredited) and work hard for us. Their management of cross-contamination is military-like, which you want.  Unlike the other company, they also did not trick mold clearance testing by leaving plastic over areas.  Aqua Dry's all around honesty and integrity is very rare.  Alex is also an absolute genius at inspecting for mold - and found mold colonies the other guys had totally missed, in one place by inches.  You won't find much about Aqua Dry online and I know why:  their business is nearly all word of mouth.  But I want others to know about them because mold remediation is serious health business and you need to know your mold remediator is doing the job perfectly.  Yes, perfectly.  If I could give them 10 stars here and everywhere, I would.

Brook and Glen were fair, reasonable and easy to work with. Most of all, they were kind and compassionate. I was dealing with a cat hoarding situation, which meant that we were working with the SPCA too. I was also out of state and having to drive back and forth during the process. These guys were great! Worked with our timeline, didn't try to penalize us when it needed to be changed, kept an eye out for items we thought were important, and were fair on the price. I highly recommend them.

Great and honest company with amazing workmanship! They work efficiently and will give you the best product for your price!

I work at the Ronald McDonald House in Phoenix and ATI donated their expertise and manpower recently to renovate and rehab a room.  They went above and beyond the call of duty and the renovation was done quickly and professionally.  Their crew even removed and disposed of a non-operational solar hot water panel that was just an eye-sore.  ATI is number one in my book!!

We had a flood at our rental. The complete destruction of our dining room happened. Red Eye Construction came in and did a beautiful job with the put back and with quality materials, and in a very timely manner. They worked so well with our tenant who is having a very rough time in his personal life right now. I highly recommend this company you will not regret this choice in hiring Red Eye Construction to do any remodeling you may need.

Professional, dependable and compassionate. I would highly recommend to anyone requiring home health services.

F & F always does great work for me and my clients! Sandy had me on the schedule for the next day. On-time and carpets cleaned!! Thank you again! Bill Cole, Realty ONE Group

I've had ENVY do 2 drywall repairs from my techs accidently making a boo boo. Work wise they guys are awesome! scheduling is a bit hazy so that's pretty frustrating when trying to coordinate between them & your customers. Pricing, well..... its more than I anticipated but both my customers were extremely satisfied with their performance & you couldn't tell there was ever a blemish. Hats off to ENVY.

Our fish tank overfilled on a Friday morning for a little over an hour. My husband called Kingship Water Removal & Restoration Services and they were at the door in less than 20 minutes ready to help. The flood was worse than they expected but they got to work and we had all the water out in a few hours, fans going in every room and were able to begin repairs. They checked on our walls and carpets everyday for 5 days, and made sure we were able to salvage everything we could. They were amazing and I would recommend to anyone requiring services. Thanks Kingship, this nightmare has turned positive with your help!

Ryan is extremely knowledgeable. He specializes in insurance roofing and he follows through. He does beautiful work and gives you a lot of options for color choices.

I came from out of town when my mother passed away and I didn't know her home was filthy from hoarding and excessive dog excrement. I personally have never seen or smelled anything like it. I called Joe and the next morning he was there to assess the situation and by evening his team was there. in 1 night they removed all the food, garbage, carpeting and cleaned and sanitized surfaces. His team was so efficient, I paid less than the quoted amount. I would recommend this company to anyone in need of clean-up.

Just had my carpet repaired and Robert did an awesome job! This is actually the 2nd time I've used them because the 1st time was a great experience as well. They are punctual, polite, knowledgeable, and fast. Will definitely recommend this company to friends and family.

I was living in NC and trying to sell a house in Arizona that needed some work. The inspectors had found some mold inside the walls. I contacted Jesse the owner of Star 48. He is very professional and kept me updated every step of the way. He alway responded fast to calls or texts. And even helped me find other contractors to do additional work.

Hopefully I never have to deal with mold in a house again. But if I do I know who to call.

Had an emergency that needed water extraction so my insurance had me call Belfor which was highly recommended. The response time was so quick! It was like they were waiting for me to call them. Cyrus and roel extracted and set up drying equipment that same night. The guys kept me updated and walked me through the process and made me feel at ease. There was minimal repairs to be done which was done by Belfor as well. The guys were clean when they did the repairs from the walls which helped a lot. I will be using them in the future.

Careful!
The employees are nice enough... I feel sorry for them because there is a serious disconnect and issue with leadership.

The owner, Phil...be very cautious with that one.

My repairs started with an a line leak from one of the bathrooms upstairs which unfortunately soaked through carpeting and dripped down into my chandelier over my dining room table downstairs.

*When I questioned the feedback on Phil's behalf to my insurance, he implied I was asking him to lie when in fact, I was asking him to clarify the transitions that would remain on my flooring since I was removing all carpet.
*I have a challenging schedule (night shift/ 14 hr shifts) so when I had the time to get work done on my sporadic days off, I would be given information by the crew doing the repairs but Phil would state otherwise...I'm not sure if he thought I didn't speak with the workers in my home directly...so get use to getting lied to. I cannot tell you how many days I called out because of the scheduling issues (I have the text messages to prove it). It took over 6 months to complete the work that was actually done in a matter of 2 weeks.
*Do your best to keep documentation on conversations and estimates.
*Don't be surprised if the estimate changes after the work is completed and you're given a 'new estimate'.
*Apparently, unannounced visits are acceptable for the owner.
*I was told what supplies would be needed for ME to finish the job that they started...yes, you read that right.
*The amount of drywall dust left in my home has been wiped down for OVER a month, and it's still all over the place.
*A portion of the work was not going to be completed because I wanted to be done with them so Phil decided to keep the monies originally allotted for wallpaper replacement and apply that balance to what was owed for labor. I couldn't contract out with someone else because he kept that money.

I voiced my concerns to my insurance company and they stated it was made out to sound like this is a conflict of personalities.

Definitely NOT someone I would do business again with.
The crew was good

I wouldn't be tricked into thinking the response below is genuine- as we've been working with one another for 6months.

I stand by my review
Thanks for taking the time to read
Best of luck

Very disappointed in the way our situation was handled after a fire. Ted made promises to get the job and failed to follow through on them. There was excuse after excuse why it wasnt getting done in a timely matter. The most upsetting part of the whole experience was that he charged us for several things that he didnt even do. i was given several final bills that were all different prices. He charged different prices for the same work each time and blamed it on his program. With 115,000.00 in his pocket from our job he refused to take care of things that were not completed or not properly done by him. The ultimate slap in the face was that Ted did extras not covered by insurance without discussing it with us then sent us a large bill for unapproved items. Beware!!

Stay very far from this company!!!!!!!!! Very shady business that will take advantage of you.

We ended up not using this company, but I do want to share why I am giving a 5 star for this review.  They were recommended to use by Lawson Plumbing after that plumber came out to assess our hot water heater issue, which was a leak and it had caused water damage to the area it was in.

That day I called Dry Force and Jake came out.  It was a really hot day and he was here for probably over 2 hrs in the heat of my garage and the outdoors.  Basically all the drywall would have to be replaced and maybe more.  He told me about the process and working with the home insurance.

There was a $500 deductible we would have to be pay and everything else would be covered by insurance and he would help us through that process.

Long story short, they followed up with us a few times, but I had to have them wait until I was ready.  When I was getting another quote from EcoDry, which I felt both companies are good based off Google, Yelp, BBB reviews, it was a toss up.  The big difference was that EcoDry was going to eat the cost for the deductible, which meant no out-of-pocket for us and I asked Dry Force if they could do that.  

Jake checked and unfortunately, they could only lower it to $250 and not the whole deductible so my husband said he wanted EcoDry to do the work.  Jake took all this very graciously and my whole dealings with him were really great.

I felt that he cared about the customer and wasn't trying to upsell me on anything.  He even gave tips on how to lower my costs of the cleanup and reconstruction of the this project and I appreciated it.  Too bad we weren't able to use them, but if I needed to, I would.