Best in Phoenix AZ

They came out and found our leak. Three weeks later somebody came out and repaired it. Beau was great at the repair. You can not even see where he broke up the decking. I would definitely recommend them.

Hi,
16 days ago a wrote a review for Servpro Phoenix instead of Paradise Valley Servpro who were the ones who repaired our condo in Phoenix, AZ back in November 2019.
I want to re-post the review on their website so Josh and his team see it:
ServPro did a great job fixing our bathroom, bedroom and kitchen in our unit in Midtown Phoenix due to water damages resulting from a heater explosion from a neighbor's unit in the second floor.
Josh and his team were very professional and completed the job as promised.  We were very pleased with the results!
Please think of ServPro of Paradise Valley if you ever need experts in water damage restoration services or remodeling.  I hope nobody has to deal with water damage due to somebody else's heater  in the future, but if you did, call Josh at ServPro.  Thank you!

Great work, Aaron is a very reliable gentleman. His work is very efficient and he gets things done in a timely manner.

Ron was on time, professional and did a very good job. All the naughty things my two dogs did have disappeared! As well as all the fur due to summer shedding. I would definitely try to get his service again and recommend to others.

The technicians are very friendly and professional, I will definitely use this company again.

This company did a great job with removing a palo verde tree that fell during a windstorm. They came out the same day to give us a quote (more on price later), and removed it early the next day. However, you should definitely get multiple quotes before using this company. We felt the need to do it quickly since the tree was leaning on the house, and the owner gave us a price that was way too high, despite saying it was neighbor pricing.  In the end, it's my fault that I paid too much, but I don't appreciate companies that try to swindle customers when they do a one-time job. This company was good at what they do, but dishonest in their quotes.

Tom & Alicia run a terrific restoration business. We had water damage from a broken water heater in the garage with water coming through the wall back into a downstairs bedroom and closet. They were responsive and professional, and showed up when they said they would. The job was done right the first time, and I highly recommend 1-800-Water Damage, call Tom and Alicia.

George Redheffer, home owner

They are amazing, friendly, easy to work with, and very helpful! I will Always recommend them!

Hugo and Juan came to our home due to a roof leak which resulted in water damage.  They were meticulous in setting up the isolated space for ripping apart the drywall to look for and remove the mold the rain water had caused.  They were very respectful of our property.  I found them both to be professional and communicative of the process.  Grateful to have such great guys come to help us with our project.

I highly recommend this company.  Jeff the owner and his team were amazing.  Customer service, honesty, and his team were great.  Jeff was awesome at explaining how everything worked and the possibilities.  I wouldn't go with anyone else as during these circumstances people could be over charged!  Jeff and his company gave us an amazing price and great workmanship!

I cannot recommend Aftermath Services enough.  Save yourself some time and heartache and hire them!  

My mother passed away in her home and wasn't found for several days.  It was unexpected and quite tragic and when I got the news, I didn't know what to do.  
Aftermath was called in after I had hired another company who didn't do the whole job and I was stuck trying to figure out what to do.

I had actually tried to do the job myself.  I knew I had to get rid of all porous materials so I had a dumpster delivered.  After spending only 15 minutes in the house wearing a paper suit, N95 mask and booties to cover my shoes, I knew I couldn't do this alone.  I called Aftermath and they came out the very next day to evaluate the situation and started work the next day.  They removed a large portion of biohazard material that the other company had completely missed, brought in a huge ozone machine to run the entire time that they worked in the home and helped empty the home of all porous materials.  At one time they had 4 people working and at the end I was provided all documentation, lists of things that were thrown away, shown where the biohazard material was removed, and even shown time cards to see who was in the home and how long everyone worked.  I'm a little less stressed now, there is still work to be done, but their job is finished and I couldn't be happier with the results.
A sudden death of a family member is an incredibly tragic experience and Aftermath Services helped me so much.  Additionally, they worked with my mom's homeowner insurance company so none of this cost me out of pocket (except for the dumpster which I didn't know that they would have provided).

A/C had leaked water into my ceiling, Puro Clean was able to come out the very next day. I was very impressed with their quick response. Sean was very friendly and professional. Will use their services again when necessary. Highly recommended!

Very timely, reasonable price and excellent work.  What more could you ask for.  Stan came out and installed a new smart sprinkler timer I got at an SRP seminar.  Would highly recommend

Robert and his team I would give 10 stars if I could! Robert is 100% committed to doing everything by the book and backed by honesty and integrity! If you have a loss and need his services don't hesitate call now!

It's been a year and our home is still not completed. They made promises and said they would return it to what it had been before the crash. It is a two-bedroom repair. While the account executive was awesome, the project manager was inexperienced and he would take weeks to get back to us. He also fought us on what was/wasn't covered through our insurance and at the end of the day the one thing we wanted and he said no to, had been covered by the insurance the whole time. He also told us any money that wasn't used, would be a financial gain for the company. That's insurance fraud. I would NEVER recommend them. It was a long, stressful year trying to get them to finish the job. Their workers would say they would show up on one day and then they wouldn't. It was the worst experience and beyond frustrating. To this day the house is still not done. The fence wasn't installed correctly; the house isn't painted and we had to pay out of pocket for a/c repairs since the house was poorly boarded up in the summer and our a/c unit was overworking. The a/c contractor said it was because of the fact the windows were not properly boarded up during the peak summer heat. We also got termites. This had never been an issue but the termite contractor said the house had been exposed to the outdoor elements for a long period. They wanted to charge $10,000 for the house to get painted. It's a 1,200 sq ft home. That seemed absurd. So, we chose to just leave things unfinished and will pay someone out of our pockets to finish the job in a manner that doesn't take weeks to get scheduled and then have them confuse us with all these extra costs. I will add, I called our insurance carrier and they let me know more than once that we had great coverage and everything should be put back together as it was because it was covered 100%.
Also, we were told we would get credit for work that wasn't done and they played the confuse the consumer game, and what we thought would be a nice chunk, turned out to be a joke. I would've fought back legally, but they consumed a year of my life that I will never get back. We chose them because of the positive reviews but were sadly disappointed by the disregard shown to my family.

We had a leaking water heater. After calling out a plumber to remove the heater, they suggested we call Drylux to clean up the water damage it had caused. My wife called and they had a sales rep out to the house within an hour. They gave us a written quote of $2300 to remove the damaged areas and a verbal of $2000-2300 to rebuild. This seemed high. The rep, Craig, urged my wife to sign and schedule the cleanup crew so they could get started before our insurance adjuster got there. She did. However, when I was told of the quote, it seemed ridiculously high and immediately called their office to cancel the work. My Allstate agent agreed the price was ridiculous and called to set me up with a great company that was able to get started on the work quickly and for a total of $750 (not the $4300-4600 quoted by Drylux). Then, our adjuster calls my wife back and says he wanted to get back to us quickly to make sure we weren't using Drylux, because they have had lots of problems with them lately. To make things worse, their rep Craig, called my wife back after he heard we cancelled. He said that he didn't want her to think that he was trying to take advantage of her, so he offered to waive our $1000 deductible (which just confirmed the fact). To their credit, the owner (Robert) did follow up with me to see if there was a problem. He left a voicemail and I never called back. Didn't have the time. Too little too late anyway.

There was a leak coming from the attic. Chris M from Master of Disaster went above and beyond.  He did the job that the plumber should have done. He came out around 8 pm, checked the situation and when I explained what I thought, he listened. He crawled in the attic, came down and manually regenerated the water softener. Down came the water.

Chris showed up on time, was polite and professional, and went above and beyond. He is an asset to this company.

However...when the next plumber came out he wanted to charge me SEVERAL hundred dollars to run a hose (less than 5 ft) from the water softener to the water waste line. REALLY??? I AM WOMAN BUT I AM FAR FROM BEING DUMB! Way over inflated pricing.

Did the job myself for less than $10.00.

I gave a 3 (would've been less) only because Chris was such a gem.