Best in Phoenix AZ

Great information. They have a lot of experience and alot of knowledge. Highly recommend. Truly shows they care about the customer.

Finding mold in multiple places in your home is stressful enough when you have elderly persons, an infant child, and pets that either live in, or frequent the home.

Searching for a mold remediation company was almost equally as stressful!!

I found Zona Restoration (ZR) on google and chose them based on their reviews.

I signed the contract. ZR tested and confirmed my home also had asbestos, (did I already mention I was stressed out?) and I requested them to begin my remediation project ASAP on an agreed date.

Chris handled my project. Although he mentioned the company is going through the busiest surge they have ever experienced, he never gave me excuses. He made things happen.

My project was completed. I had some concerns. Chris sent out Shelby within 15 minutes to look at the issue. Shelby understood my perfectly and I never had to repeat myself. He brought things to my attention that I had missed. I cannot say enough about how PROFESSIONAL, HONEST, and GENUINE he was! I was extremely impressed with this young man. (I am not easily impressed). Shelby had to come back to fix my issue the next day, and needless to say he did a wonderful job. He was fast, efficient, and thorough. THANK YOU Shelby.

The entire or process took 3 weeks. It wasn't supposed to be super long, but like I said, I had mold in multiple areas and additional issues. I knew my project was being treated as an emergency type situation.

During these three weeks, I called Chris. Every.Single.Day. On some days, I called him before 8am and up to 3 times a day!! (Yes, I have double checked this on my phone log history). Chris never ignored my phone calls. He answered every single time I called and followed up with me. He personally came out when the project was finished (his second time out to meet me) and addressed my initial concerns. I joked to him about being his most difficult customer. Of course he denied it, and remained professional, polite, and smiled whenever I saw him in person.

Eventually, the owner, Aaron came out for the project. My project was a unique case for ZR and was escalated to the top. They have never had a situation like mine happen and wanted to ensure all my issues and concerns were resolved. I was blown away when I met Aaron. He is a young professional that is years ahead of this time and has the type of integrity and wholesomeness even the Dalai Lama could learn from. Aaron went to great lengths to make sure I was okay. To say that Aaron and his team at ZR restoration went above and beyond would be a substantial understatement.

This company is based on some of the strongest morals I have ever encountered. They were so thorough and really came through on my project. This is the type of company we need to support to strengthen the fabric of our society. I truly felt they took care of me like family.

THANK YOU ZONA RESTORATION FOR SETTING AN EXAMPLE, HELPING ME, AND TAKING ON MY DIFFICULT PROJECT.

I will certainly be recommending them to everyone I know.

I highly recommend working with the Arizona Total Home Restoration team. My condo was flooded by my upstairs neighbor, and I was completely overwhelmed, because I had never dealt with this type of issue before. Nathan, President, and his team were so incredibly helpful. They were very patient in answering my countless questions.

My condo is older, so asbestos was found in the wall joint compound. Thankfully, given the ATH professional expertise, the asbestos abatement demolition was completed quickly and thoroughly. I could not have been happier with the outcome, given this trying, unexpected situation. I am so thankful for the ATH team and all their help!

With all the positive ratings and remarks, I can only describe personally what happened in my home with cleaning my tile floors.
 Make sure you hire a professional tile cleaner as R.R. continued to clean my floors without first testing a tile (or just one room) let alone the whole house leaving it with a film, their footprints, and an inadequate unfinished  job.
The upside is they did NOT charge me, but left the entire tiled home with a mess as described.  
The worker having  known the streaks it left still  continued with the whole home even after I brought the streaks to his attention in the entrance to my wash room.  After he was done with the entire home floors it was discussed that I had a wax coating that left streak marks from their machine.  And I would need a chemical peel/removal of wax buildup?  
 This business I consider as professionals?  Not after the mess that was left.   They also discussed that the condition of my tile (due to age) needed a whole home regrouting.  I asked for an estimate and I have yet to hear back after 2 weeks?  I am NOT unreasonable but hard to believe that RAINBOW RESTORATION has LEFT me with a mess!

Recently used Mikes Drywall and was very impressed. They started a day after the quote, and finished quickly! The guys were great and very professional. I'd highly recommend them to complete any drywall or texture project!

I called Daryl on a Saturday afternoon worried about potential mold in my home. He gave me a mountain of incredibly helpful advice and offered multiple home remedies for me to try before I had to spend any money for him to come out. I'm so grateful for the peace of mind and help he provided and if the issue does not resolve with the home remedies - he will be my first call.

We stumbled on these guys after relying on another company that fell through and couldn't be happier.  Since so much of our kitchen had been damaged, we opted to change it in rebuilding. Good Times was very flexible in working with us, especially since COVID19 hit right when we were going to start work. They are very customer oriented and excellent at respecting our need to postpone, and then go forward with masks for everyone who came in. The work was good, the people were pleasant, the price was right. What else can you ask for?

Mike & Lindsay are amazing!! Honest, reliable,  and communication was great! We are very happy!!

What an honest company! Taylor and his team came on short notice for a mold inspection.  He was knowledgeable at dealing with insurance and he was able to immediately inspect the area and determined there was no mold!  Compared to 4 other companies that I met with the past two days, no other company was this efficient and honest.  Others wanted to charge me $1,000 or more just to do the inspection. Thank you, Taylor!

Javier and crew did a thorough job on walking me through the steps they were taking and what the process looked like.  Thankfully no mold was found so turned into more preventative measures than deep treatment but glad that was the case.

Scott, Derek, Rick, and Scotts helper (forgot his name) were incredibly helpful throughout the demolition of a shared bathroom wall and our kitchen cabinets. Rick gave us a great overview of the work that needed to be done, and gave us great advice on dealing with our insurance. Derek was always very quick to respond in our communications (and I like alot of updates) and made me feel comfortable through the whole experience. He was also very helpful answering any questions I had since this was the first time I had a major water damage repair in the house. Scott and his helper communicated frequently with us about what stage we were at in the work, gave us great advice in the early stages of the repair, and were always kind and courteous throughout the work in our home. I was even told by several contractors that they would not be able to save our granite countertops and would have to replace them, but Alldry assured me they could save them. They were successful in doing so. Would highly recommend these guys!

Alex and his crew are top notch.  Extremely knowledgeable about water damage and mold cleanup.  This was our first experience dealing with mold and they helped us through it quickly and smoothly.  We spoke to a few other companies, but it was their expertise, and professionalism that really stood out.  I would definitely use their services again in the future.  Thank you!!

We used Jose to sandblast the front and side of our of 1960's block home.  His quote was in right in line with another company that came out.  The whole project took less than 2 and half days, including prep and and a final cleanup.  We are very happy with results and would highly recommend using Unique Surface Prep for sandblasting.

I replaced the carpet in the living area of my house with tile and that left me with four bedroom doorways that had carpet / tile transitions that didn't look too pretty.  

I called Chris and told him I wanted the job done as soon as possible since I'm getting my house ready for sale.  Chris made time to get my job done on short notice, he showed up at 7 pm the next night on schedule and finished the four doorways with carpet / tile transitions at a very reasonable price.  

I will definitely use Chris for any carpet repairs I need in the future.

Restoration HQ did a fantastic job. Alexcis was great, she worked with me to schedule and re-schedule several times and made sure they could come at a time that was convenient for us. Ricardo showed up early, was super nice, and did fantastic quality work. I would recomend Restoration HQ to anyone in need of drywall repair or damage restoration of any kind.

I rehab houses for a living and I'm always looking for honest dependable people. This company is great to deal with. I checked pricing with other companies and the price was very competitive. Communication was great, I never had to track Shane down to find out when he was go to be there. That is rare in my business. This project was a house filled with beautiful older windows that all needed new glides and adjustments along with three large sliding door. Each door and window work greats. When I am in need of having windows repaired again I will definitely give Shane a call.

Very dishonest company. Per them they could not find tile and would have to charge an outrageous amount. I went to the store looking for tile. Guess What, they had the tile.

Dakota came out and was very professional and courteous. He but on booties before even entering the house and was very thorough. I hate saying this but it is hard to find a good company that has employees that care about the company and the customer/client. Dakota was very nice and explained everything well and was honest on what I was needed.

Let me preface this by saying that I have had water mitigation efforts done on my house in the past and know what a good experience should be.

I've read the other reviews on this site about these folks. They are all very accurate, and describe the experience I had. So here's my review.

Adams was completely disorganized and confused.

It took them 4 months to mitigate some water damage and restore a bathroom and closet.

I had dozens of different contractors come to the house over the four month period, all telling me different things that were going to happen or should happen next, and they all pretty much made no sense.

They would make appointments and not show up. Their own employees talk badly about the company, and one employee even tried to tell me how to scam the insurance company.  I had one contractor abusively screaming at his helper while doing some demo work. One of them even lied to me, which I discovered was the case after calling the company to ask for some information.

In the middle of the pandemic, most of them did not wear masks. We had to put a sign on our door about wearing a mask before entering.

A project manager showed up once and spent about 5 minutes in the house. No one at the company was familiar with what was happening at my house. No one checked up on the status of the job. They didn't even do a final walk through.

I had to do a lot of clean up and finish some of the restoration myself.

The only reason I worked with these folks is because a plumber from the home warranty company called them in without telling me. They just showed up and said they were called in to help. Once they were there fixing things, I figured I'd keep working with them. I really should have looked at the reviews here. That was a big, huge mistake.

The only positive thing I can say is, the work was completed and they are no longer in my home.