Best in Phoenix AZ

We had a great experience with PureTec last week. We were referred to them and Darren was a pleasure to work with- I appreciated his prompt arrival and response, thorough descriptions, and low pressure approach. I ended up learning quite a bit during our quick interactions. I would absolutely use their services if we encounter any future water damage at our house.

Ryan did a fantastic job cleaning up some mold that was found inside our wall from a cracked tub. He was very professional, easy-going and friendly-he got the work done quickly as well. Now we are at ease that we are completely mold free and the area looks great. Definitely recommend is you are looking for a mold-  remediation company in the valley!!

AZ Carpet Restoration is coming to my house tomorrow - AGAIN - and I can't wait.  I realized that so many times those of us who love our vendors don't tell anybody.  Well, this one deserves a shout out - my home's carpet will be gorgeous and clean in 18 hours!  And they clean our stores, my neighbor and a couple of my close friends carpets.  Used others years ago, no comparison.  The staff is awesome from the minute you call to the group that rings your doorbell - as I said - happy feet - my carpets will be gorgeous in less than 18 hours!

Excellent service and they responded quickly to minimize the water damage.  Highly recommend them.

Sloppy! Dirty! Lazy! Very very awful company to work with. Can't match molding with their flooring. Don't care for valuables as they covered my entire room with dust which got all over my makeup and expensive pc after jackhammering without putting a tarp up. Employees will argue with you and tell you off but don't forget their MULTIPLE smoke breaks. Reuse old molding, leave exposed nails, take advantage of elder people. And will accuse you that you do not know what you are talking about because you do not understand. Also schedule is not consistent they will say they're coming one day then not show up and when they finally show up will continue plans without consulting owner first. Very childish company please avoid them at all costs. I wish I had looked on yelp before working with these scammers.

I hired Geo Roofing to seal several penetration points after a new HVAC unit was installed on my foam flat roof.  The technicians showed up ill prepared and without sufficient material to do the job correctly. I expressed my concerns with a supervisor and they were ignored.  I told the Geo Roofing team that their work was not sufficient to prevent leaking on the roof.  Sure enough rain started approximately 8 hours after completion and my roof is leaking in multiple locations.  They actually made the situation worse by creating low points around all of the penetration points in the roof because they didn't use enough foam.  I now have water damage throughout the house and beautiful wood floors are now damaged. I would give them no stars.

Great company for the tear-out and dealing with the underlying issue.

Still a bad company. I see many comments from the owner telling people that they meant to comment on EcoDry Reconstruction Yelp page, and not his company.

While I get where he is coming from, it is very unethical and unprofessional to do great on the front end, and HIGHLY RECOMMEND another company (with the same name) for the back end, that you know is awful.

We used Restoration to have out kitchen gutted due to a burst drain pipe, and they did great. Ty particularly. But then we were told to go through EcoDry Reconstruction for the kitchen rebuild - which, why would we think it is a different company when they have the same name?

Do not tell people to comment on another page when you are recommending this company to your customers.

Highly satisfied with Ty's work, highly dissatisfied with the companies morals and ethics.

We hired Stratton Restoration cause we had water damage done to our kitchen island. Stratton communication has been terrible. Also every date they say they will have something done by hasn't been made. The lack of communication is very frustrating.

These guys are the worst. They will promise to come do work after an emergency and swear the insurance company will approve the quote. Now we're out $10k+ and all these guys did is leave massive holes in our walls and rip up tile and carpet.

Noah was the most unresponsive and didn't follow up after we needed his help. He promised a lot and left us hanging. I will never recommend this company.

Posting for a friend who doesn't have social media (I personally haven't done any business with Silver City).  It's been a nightmare dealing with Silver City.  They were assigned by USAA to restore his house after the July monsoon flooding.  SC came out early in August and tested ceiling for asbestos, and even removed the popcorn ceiling, exposing the interior roof.  About a month later, they came back to test the flooring for asbestos (why couldn't SC test the floor and ceiling at the same time?) and removed some of the damaged carpet.  It's now October, and my friend called and left several messages and never heard back, so he drove to visit SC's office personally to complain about about why there's no communication from them.  My friend was told SC will reassign his case to a different project mgr.  Finally around Thanksgiving, my friend gets a call giving him a move out date to a nearby hotel so SC could work on his house, and was told the repairs would be done around the first week of January.  SC packed up his house and moved the rest of his personal possessions into a huge storage unit located on his driveway, removed the old carpet, scraped  and removed the asbestos laden popcorn ceiling off and covered the exposed area with plastic, and put plastic around his big screen tv and refrigerator, and removed the oven and dishwasher and moved it into his garage, as well as took out his toilets.

In December, my friend is spending the holidays staying at a nearby hotel.  But no work is being performed on his house.  Maybe because it's the holidays, SC decided to take the holidays off.  Shortly after the new year, SC finally calls my friend after not communicating with him since he moved to the hotel, to tell him he'll call him in a few days w/ an update.  A few days goes by but SC never called him back.  Just last Thursday the adjustor from USAA called my friend to ask his permission to fire SC because apparently USAA tried to reach out to SC several times also and left several messages, and SC didn't return USAA's calls either.  So USAA said they're done dealing with SC and assigned a new restoration company to fix his house.  And now my friend has to start the wait all over again.  The USAA adjustor is well aware that my friend has been living in a hotel since Thanksgiving weekend and couldn't be more apologetic for all the delays and no communication and (almost) no work done by SC.  I just hope SC doesn't keep my friends possessions they put in the storage unit hostage.

Read the Yelp reviews here.  I notice many positive reviews are at least a couple years ago, so the quality of their customer service has declined during the pandemic.  Sure, there are supply chain issues now, however SC's problem is their lack of communication to the customer AND TO USAA.  Why USAA still continues to assign SC to their members in spite of the negative reviews here is beyond me.  If your insurance company assigns Silver City to be your restoration company, you may want to pass and either ask for a different company, or if you do your research, you may find another company that has better reviews and doesn't blow off their customers.  USAA originally trusted SC to repair my friend's house, and then fired them. That should tell you something about the integrity of SC.

Called the company to get a quote/estimated for the recent storm damage in our property. Ramon and Jeremy are two very nice and knowledgeable gentlemen who seem very committed. They even came back days after to pour water over the roof of the house to pin point where the leak was coming from in which they absolutely did. Now came estimate proposal to my insurance, they did not follow through. Ramon said that it will be there but it's three weeks later, no proposal. They don't even answer my calls and texts. I am now dealing with another company.

We paid a great deal of money to have our pavers sealed by this company 1 1/2 years ago. Six months later they looked terrible, We have called for 1 1/2 years and they have never returned the call. Stay away from this business. It is a scam. They have now changed their name to CMS Stone Restoration..