Best in Phoenix AZ

We had a great experience with PureTec last week. We were referred to them and Darren was a pleasure to work with- I appreciated his prompt arrival and response, thorough descriptions, and low pressure approach. I ended up learning quite a bit during our quick interactions. I would absolutely use their services if we encounter any future water damage at our house.

Ryan did a fantastic job cleaning up some mold that was found inside our wall from a cracked tub. He was very professional, easy-going and friendly-he got the work done quickly as well. Now we are at ease that we are completely mold free and the area looks great. Definitely recommend is you are looking for a mold-  remediation company in the valley!!

AZ Carpet Restoration is coming to my house tomorrow - AGAIN - and I can't wait.  I realized that so many times those of us who love our vendors don't tell anybody.  Well, this one deserves a shout out - my home's carpet will be gorgeous and clean in 18 hours!  And they clean our stores, my neighbor and a couple of my close friends carpets.  Used others years ago, no comparison.  The staff is awesome from the minute you call to the group that rings your doorbell - as I said - happy feet - my carpets will be gorgeous in less than 18 hours!

Excellent service and they responded quickly to minimize the water damage.  Highly recommend them.

Their responses were quick and clear and the guys were always right on time . Very easy to work with and Mariah in the office is super sweet too. Definitely recommend

I feel the office staff was really willing to help with my complaints. Unfortunately I don't feel the actual roofers take much pride in their work. After showing pictures to the office of a couple issues I had with the work, they sent someone out to fix those issues immediately and made sure that I was satisfied. I would have given the company five stars had I not had to watch over the roofers work and contact the company to come out and fix lazy workmanship.

I highly recommend this company. They were prompt, professional, & knowledgeable. They were very communicative about the process, & went out of their way to accommodate me.

Job hasn't even begun and already issues. Hired by landlord , so I did not have a choice. Committed to a time for job to begin and I was at home to meet them , they did not show. Called contact after they were half hour late, and spoke to him. Pushed responsibility off to another person  ( no ownership) who was suppose to call me and I was told would get right back to me. More then an hour later finally got a call and told not starting for multiple hours. NO professionalism, complete lack of integrity and not a company I would do business with again.

I will let the photos of our new kitchen installation on day one speak for themselves.  I fired them.

Update - 7/1/21

Richard,

You conveniently left out the most relevant parts.  

The stand alone cabinet you bought in the photo below, is to replace the cabinet and door your company lost.  Not only that, but the cabinet you bought is not in the quote, not in the scope agreed to match my cabinets, not part of your cited line items (doors not included), and was not agreed to by me.  I am not paying for your companies mistake of loosing my door.  If you want to make charges fair - pay me for the lost door.

After I fired your company, I did finally agree to pay for all materials within scope.  That cabinet is not in scope and is me paying for your company loosing my cabinet door.  Your company refused to remove the cabinet from the materials.  

The other half you left off - the opening threat was made by your company.  I was told in the 2nd sentence on the phone, if I did not pay your full material costs you would take me to collections - which is a threat against my credit.  As you stated -  I don't do business by extortion.

My response to that immediate threat was; if you are going to make me pay for all your materials, take me to collections and impact my credit, that means you stand by your work.  If you stand by your work and take me to collections, I will be happy to post photos of your work.

I said repeatedly in writing and over the phone, I will pay for materials in scope and that excludes the cabinet you bought to replace what you lost.

I didn't post anything until you sent me to collections over this cabinet.  The opening salvo of threats was by Drystar to me, not the other way around.

This is your company's work day one.  I wasn't going to get further in the project which now included the granite top your company broke.

Unsatisfied in many ways, although the reps for silvercity seemed very helpful and worked fast in many ways their end job of poor at best. They didn't replace what our insurance (USAA) told them was covered. They reset broken or damaged property then told us we would have to pay out of packet to get what our insurance said should of been replaced. They cut and tore into our carpet then when reset they blamed our dogs for the damage and said they wouldn't replace it. The list goes on and we are still fighting with there company to fix or replace damaged items. They couldn't even reset the damaged cabinets level with one another. End

Called the company to get a quote/estimated for the recent storm damage in our property. Ramon and Jeremy are two very nice and knowledgeable gentlemen who seem very committed. They even came back days after to pour water over the roof of the house to pin point where the leak was coming from in which they absolutely did. Now came estimate proposal to my insurance, they did not follow through. Ramon said that it will be there but it's three weeks later, no proposal. They don't even answer my calls and texts. I am now dealing with another company.

We hired this company to clean our grout throughout our entire house; it took him about an hour to do the work.  When he was finished he told us that it would take several days for the grout to completely dry.  After a week days we noticed that the grout was a different color in many different areas.....it looked like it had not been cleaned.  After trying to reach Craig for almost a week he finally said that he would come to reclean those areas.  He set a time from between 3pm and 4pm.....by 4:45pm he had not shown up or called....he just blew us off.  We called our credit card company and will be charging the amount back to him. Do not use this company!!