Best in Phoenix AZ

My water heater blew Monday morning.  My insurance agent recommended Darrin at Purtec as she said he wouldn't charge me for more than I needed as so many other water restoration companies do.  Darrin was out within the hour and complemented me on getting the water turned off as soon as I did-he contained the area in plastic and ran fans-his men came out the next day to check and said it needed another day.  They came out this morning and tested and everything was completely dry.  They took away all the plastic and fans and cleaned up after themselves beautifully!  I couldn't be happier with Darrin and his crew!

I have known Ryan for years. As an insurance advisor I have sent him clients for a long time. My clients are always happy when Phoenix Flood was able to keep the claim low and off the insurance companies records. Ryan helped my clients with water damage resulting from lots of issues including dripping sinks, leaking showers, broken pipes, and so many more issues.
Ryan saved my clients thousands and thousands of dollars in premium by not turning in claims. He helped keep me profitable on those small losses.

I have sent clients all through out the valley including Mesa, Scottsdale, Phoenix, and Tempe to Ryan. His team does a great job with any kind of water loss!

I've had carpet cleaning from other companies who have made a big loud wet mess of the rest of my townhouse. It's stressful and I don't have a pleasant experience at all. What a difference with Arizona Carpet & Restoration.
This team is outstanding. The customer service and attention to detail they give throughout the cleaning process is second to none, seriously. They're really friendly people to deal with, on time, techs are educated and not creepy, and they do a thorough job. I'd highly recommend them to anyone around Phoenix for carpet cleaning, tile, mattresses, you name it. I won't go to anyone else.

Excellent service and they responded quickly to minimize the water damage.  Highly recommend them.

Tenant had just moved into a short-term rental. They observed a leak from the shower head. Plumber was called and he fixed the leak. Was also noticed on the base board about eight feet water and the base board was water-logged. Also, there wall above the baseboard appeared to be bowed out. So we called quick restore to check it out. They came and were VERY sure there was water in the wall from the leak. They said worse case scenario was there could be mold in the wall and it would have the drywall replaced in some places and they could work with my insurance. This would probably take a lot of time with the insurance and money. So, they started by placing some heated dryers around the wall to dry everything out. (I don't understand how blowing on the outside of an enclosed wall would dry the inside) The tech later told me there does not appear to be a need to rebuild the wall so just an out of pocket charge for the dryers would take care of it. Now, a couple days later someone else called me and said it looks like they could not dry everything and it would be necessary to tear into the wall and they could work with my insurance. Since they changed their story and it was a different person I got a bad feeling. I told them to stop right there, remove their dryers and I will pay for service so far. Later, I called my handyman. Where the water was at the baseboard, he cut a large square out of the drywall. It was completely dry inside!!!!! The bow in the wall was because of a large pipe. He said it looks like the water was probably from the curtains not being closed well during showers. I am so glad I only wasted 600 instead of thousands and a lot of time!!!!

beware of geo roofing!!! geo roofing is a horrible horrible company!!! in early february mike peterson (geo salesman) came to my house and gave me a quote for a new roof on my house. he said they were running 2-3 weeks out. i paid them a down payment of 5500 and they gave me an install date for february 26 2019.  letty (geo office manager) called me on the evening of february 25th (the day before they were supposed to start) and told me they wouldn't be able to start until march 6th now because they were so backed up. march 6th came around and nobody showed up and nobody called me to let me know what was going on. i tried to call mike peterson (geo salesman) and he didn't answer. i left him a message and he never called me back. hours later letty (geo office manager) calls me and says all her roof workers got in a car accident and now they wouldn't be able to start until march 11th. so that day came around and guess what...nobody showed up again and no call from geo letting me know what was going on. i tried to call letty but she would not take my call. they have a receptionist screening all the calls. the receptionist was very insistent on getting my name and why am i calling. they would not refund my 5500 down payment so i had to call my credit card company and dispute the charge!!! this company is soooo bad. i just don't want this to happen to anybody else. beware of geo roofing az!!!

Talk about service! I had a leak in my spare bedroom shower and eco came out that day to check to see if there was mold and sure enough there was! Two hours later Brad, Bash, and Zack were at my front door to start the process and do the containment step! Great service walked me through everything they were doing step by step and told me what to expect next. Not only did they put plastic down their whole walk way but they cleaned everything up better then how it was when they first walked in. I would recommend them to everyone! Very professional the whole way through ! Thanks guys

At all cost...avoid them.  They play the asbestos trick on you and have their men come in without masks and do the work...if that is what you call what they do.  They removed the padding from the rug and left it to become moldy.  The plastic they put on the roof...that blew off in a week.  And worst of all, my insurance gave me their number.  Don't use them...plain and simple.

Hmmmm....anyone notice a pattern of behavior here(read the other reviews)..seems like they try that scam over and over.

Also...seems they knew something was going to happen at my house because their billing dates are 2 weeks prior to my claim.

Look under Stratton C. For other reviews...all the same

Don't use them ..save yourself the hassle.

I never thought I'd be leaving a great review for a remediation and construction company but these guys were fantastic.  Every step of the way they were communicative and responsive, from the initial remediation with Justin through construction with Garret to billing with Chad who made the process of paying the bills easy and enjoyable.  Thank you guys - I'm very impressed with how you do business!

If I could give zero stars I would...  
Silver City (SC) was recommended by USAA and so I hired them to assess and repair damage from a possible roof leak in my guest house as the paint on my wall had started to ripple.  The estimator from USAA bid the job to remove most of one wall from ceiling to floor board so that we could determine the source of the leak with the understanding that once the inner wall was opened we could determine what would need to be repaired.  The gentleman from silver city was very nice but came and cut out a 6'x4' section of the wall where damage was evident and was about to start replacing it when I asked him where the leak had originated from.  He said he had no idea...that he wasn't there to figure that out.  I informed him that he was and called SC who said they didn't know what I was talking about so then I called USAA and the next thing I knew they called SC and the gentleman cut a huge area out as he was supposed to initially and told me that there was damage to the wood by the ceiling.  I called USAA and let them know and silver city sent an estimator who didn't even get up on a ladder but just looked at the area (ceilings are 14high).  The next thing they set up was that someone came to treat for mold.  I asked if anyone was going to assess the wood and the mold treatment guy told me he didn't do that and wasn't there to figure that out.  I called USAA again and they stopped the job and had a structural engineer come to the house and assess the situation.  Needless to say, there is extensive damage that needs to be repaired and the wood in question was still wet and should never have been treated with anything but rather repaired.  SC was only going to put a bandaid on the issue and cover it up rather than fix it.  USAA withdrew the bid from them, they were paid for removal of sheet rock only and a different contractor was hired.  In addition, they left a window open in the room and left a bunch of construction supplies in my yard.

buyer beware!  If I hadn't been home and followed up on what they were doing I would never have known the amount of damage that was about to be covered up.

Called the company to get a quote/estimated for the recent storm damage in our property. Ramon and Jeremy are two very nice and knowledgeable gentlemen who seem very committed. They even came back days after to pour water over the roof of the house to pin point where the leak was coming from in which they absolutely did. Now came estimate proposal to my insurance, they did not follow through. Ramon said that it will be there but it's three weeks later, no proposal. They don't even answer my calls and texts. I am now dealing with another company.

We hired this company to clean our grout throughout our entire house; it took him about an hour to do the work.  When he was finished he told us that it would take several days for the grout to completely dry.  After a week days we noticed that the grout was a different color in many different areas.....it looked like it had not been cleaned.  After trying to reach Craig for almost a week he finally said that he would come to reclean those areas.  He set a time from between 3pm and 4pm.....by 4:45pm he had not shown up or called....he just blew us off.  We called our credit card company and will be charging the amount back to him. Do not use this company!!