Best in Phoenix AZ

We had a great experience with PureTec last week. We were referred to them and Darren was a pleasure to work with- I appreciated his prompt arrival and response, thorough descriptions, and low pressure approach. I ended up learning quite a bit during our quick interactions. I would absolutely use their services if we encounter any future water damage at our house.

Ultimately, unimpressed. They get more than one star for how it started, but less than 5 for how it ended.  We had water damage in our kitchen and the insurance company stripped it down. We contacted this company on a referral, and at first they were very responsive. Since we were rebuilding anyway, we told them that we wanted to get a new cabinetry configuration, and they promptly provided a brochure for new cabinetry. Once the insurance funds came through, we contacted them and asked about specifics, to ensure we knew what we were getting. While they provided some of the information requested (like ROC#), the best way I can describe the response is a civil huffy. They concluded with something to the effect of since you're changing the configuration, we can't do the work. If this were the case, why didn't they say that upfront instead of wasting our time? I didn't really believe this was the reason, given that they gave us the brochure up front. Instead, I have a sneaking suspicion the change of heart was because we asked about things like ROC# and bonding. In the long run, I guess they did us a favor. We went with a different company, are thoroughly satisfied, and I've rated that company well better.

******PLEASE READ BE4 USING THIS COMPANY*********

This company is the worst company I have ever used.  It took them 8 months to finally finish the job I was told it was going to take 2 to 3 months to do. The people on the job site were unprofessional and did very poor work & wasted time by having tomistakes they made over & over again or painted 2 to 3 times to get it right advised the owner and he kept trying to make excuses for them untill I showed him pictures and videos of this and still after this he tried to push blame on us his sight manger tried to do short cuts and say we wouldn't notice but  know I hv this on video too saying this... They got grout on my classic car that was parked in my driveway and said he was not responsible for damage and took off Penny's of job to try to satisfy us for damage that costs thousands to fix and said the contract we sign has not responsible for damage ... worker made a large hole in wall with a crowbar  that to be used on a car not house renovations. They moved a piece of furniture and broke it .. and again owner comes up with excuses.... I wish I could give them negative stars..

We had water damage in our home, called SERVPRO & they responded quickly, moved furniture/appliances, removed the water, set up fans to dry.  They came back twice a day to check progress.  Employees were efficient, very respectful & went above & beyond.  We highly recommend this company!

DO NOT USE THIS BUSINESS!!!!
They are a disgrace to the plumbing industry!!! They prey on female customers, take advantage of situations with false claims, falsify photos to make the job look worse then it is, and overcharge by 100's of dollars. Once challenged, they continue to lie!
I am a loving teacher....ripped off by  the illusion of Quick Restore!!!!

The roofers communicated well, did a thorough and attractive job, and considered appearance and tile match on my old, outdated tiles. They did the job contracted by a solar company, so I can't comment on cost or estimates. Only reason I am not giving 5 stars.

Random plumber recommended Eco Dry to me after he noticed potential water damage. The dry out was the best experience as they were quick and convenient. The dry out team is also the reason why this review is 2 stars.

The reconstruction team and process was a nightmare. A two week job was done in 2.5 MONTHS because of 1) the lack of work done on a daily basis 2) two no-shows from the contractors Eco Dry hired 3) countless last minute cancellations from the contractors aka they called to say they couldn't make it that day.

Staff was friendly overall but I felt that they didn't care that their hired contractors were taking too long. Unless they're the only company to do business with, I'll never hire Eco Dry again.

A few months ago our tenant started a fire - Stratton showed up - I think my insurance just called them in and they did an amazing job too to bottom and had the condo rentable again in a matter of months -
Then I had another tragedy in another condo a few months later.  I specifically requested these guys come again.  They mitigated so quickly and got the condo rentable and livable again in a matter of days.  The finished product is definitely like the flood never happened.  The project managers are a text away and they let you know how things are progressing by returning every text.
The office managers are easy to work with and the process is much less a headache than you would think.
I highly recommend Stratton bc they are fast, trustworthy, use excellent quality products, and prices are fair.

EDITED TO UPDATE:
The guys came yesterday 1/23 to lay tile. Once again it's an unfinished job. Justin & Garret told my husband that the job was going to be finished. Yet another time it's be lied to us. I told the guys they could come either all day Saturday or Monday, my husband asked if they were free to come today. We were told yes that they had a job in phx to do and would come to our home at 3. SURPRISE SURPRISE who doesn't show up. I texted Justin to let him know, didnt find out until 3:45 that the guys didn't come due to one being sick and they didn't know. That's how much the company lacks communication. It's once again has been HELL trying to communicate with this company to get someone to finish the damn job.
I also posted a review on Facebook that they removed. STAY FAR FAR AWAY FROM THIS COMPANY!!!!!

Unfortunately for us we didn't choose this company. The home warranty/owner did. I would never fully choose this company on my own.

Our toilet was leaking to our down stairs ceiling. This was in October. They were super fast about tearing apart our ceiling, and dehumidifying the area. However getting them to come fix the hole and patch it up was hell. Getting them to come to our house to get the tile fixed, toilet out in and fan has been HELL.
They came took the tile out. Came back and did a half ass job that they started late since they didn't have the material. And they have left this half ass job.

They were suppose to come and finish the base and put a water proof coat Friday 1/17 at 3pm. I texted Justin letting him know my husband was home at 1:46 letting him know the guys could come earlier. My husband was home all night and no one showed up. And they can't even give me a definite on when they are coming back. I have asked that garret the manager give me a call multiple times yesterday and still havent heard anything.

DO NOT HIRE THIS COMPANY. They will half ass, give you excuses, and pull the job out.

This was suppose to be done BEFORE Christmas I was told by Justin. THEN I was told I was going to be done before this past weekend. We still have no toilet in our master, half ass tile, and no fan or light down stairs.

SilverCity Restoration just restored our house like new after a water leak. Everyone, from start to finish was extremely professional & concerned about our satisfaction. They started/finished our job ahead of schedule & we couldn't be happier!

Called the company to get a quote/estimated for the recent storm damage in our property. Ramon and Jeremy are two very nice and knowledgeable gentlemen who seem very committed. They even came back days after to pour water over the roof of the house to pin point where the leak was coming from in which they absolutely did. Now came estimate proposal to my insurance, they did not follow through. Ramon said that it will be there but it's three weeks later, no proposal. They don't even answer my calls and texts. I am now dealing with another company.

I hired this company's other entity CMS STONE RESTORATION to restore my Saltillo tiles patio. That apparently meant power washing the patio and sealing it.
I honestly was expecting more for what he was charging for such a small patio. I though he was gonna make it look like the before/after pictures on their website.. you know??
Craig showed up all enthusiastic on how this small job was going to be so easy and would be done in no time.
He was right! It took him not time at all!! I paid him by check (a pretty hefty amount for such a small job) and he left.
Only after my patio dried I realized that he had ruined it completely! He etched every tile by power washing it, sandblasting it and creating all kinds of swirls on the tiles that could not be washed off because the water pressure ate the tile away...
When I texted the photos he was totally great about how he will take care of everything and fix all the damage on my patio.
He showed up the next day and power washed again!!! as if that would change anything and said he would be back to seal with a different/better sealer.
At this point the check hadn't clear yet.
I knew that I had to do something more to fix this before sealer went on, so I spent the weekend hand sanding each tile. All 400sqft worth. One by one!
Monday I texted as to when he would come, and he replied towards the end of the week.
I should have canceled the check right there and then!
Thursday I got a text that he would show at 7:30am next morning. He never showed and I texted at 8 to let him know not to bother as landscapers next door were blowing stuff all over and I would have to clean the patio before he came... but this time the check had cleared and I never heard back from him. Not a single word. Not an ok, I ll come an other time, nothing! I still haven't heard from him.
I found out he was originally this carpet cleaning company now doing something else to branch out...
The fact that his company's name now is CMSstonerestorationscott… and not registered on Yelp (they are registered there under CMS cleaning) should have been my first clue as their site doesn't allow reviews.. and they pick which ones to show on their new website... I wonder why?
I would have been ok if he offered partial refund and told me I should find someone else, after he ruined my patio, but he chose to be petty and take the money and run!
He has lost my business for good and I am notifying everyone I can in Phoenix, including all the neighbors on next door app as well, so none of you fall victim of this company.