Best in Phoenix AZ

Last year a hose blew off my neighbor's toilet and sprayed water all through her house the Saturday before Labor Day. We have patio homes that share a common wall so some of the water leaked into our garage and my closet and bedroom. The water damage was sooo much worse at my neighbor's. I called PureTec and Darren was at our location in the west valley in under an hour. Fortunately the damage on my side was minimal. He pulled back the carpet and got a fan going until his team could get there and pull up the padding, etc. They had us back to normal in a few days. It was watching Darren helping my neighbor that was truly amazing. He calmed her down and sat with her at our kitchen table and patiently talked her through the entire process that was about to happen, and he helped her collect what she needed to spend the night with family. He worked diligently with her homeowner's insurance to ensure that the extraction and drying was covered, and I can't even remember how many times he came by to check on us, and our neighbor while she was working with the packing company to remove her belongings to storage while the restoration work was being performed. If any of my friends even mention a water problem, I am ready with Darren's card. PureTec is a company that operates with integrity in an industry where many do not.

Ryan did a fantastic job cleaning up some mold that was found inside our wall from a cracked tub. He was very professional, easy-going and friendly-he got the work done quickly as well. Now we are at ease that we are completely mold free and the area looks great. Definitely recommend is you are looking for a mold-  remediation company in the valley!!

Great owner -- Great Business.  Attentive to your concerns and available immediately to restoring your property to pre-damage condition.  No reservations.  Helped us out over the years with flood damage in our home and fire damage in my in-laws home.  BD

Excellent service and they responded quickly to minimize the water damage.  Highly recommend them.

Ripoff artists.  Told us 5 days, and now 3 days later, they're just going to start doing with asbestos.  They keep saying the  insurance company will pay for it. How do they know what coverages we have? Hate this company!  Verbally told us that they won't damage any our cabinets.  But as I read the contract,it says that they are not responsible for any damage to anything.  Hate this company.

I hired Geo Roofing to seal several penetration points after a new HVAC unit was installed on my foam flat roof.  The technicians showed up ill prepared and without sufficient material to do the job correctly. I expressed my concerns with a supervisor and they were ignored.  I told the Geo Roofing team that their work was not sufficient to prevent leaking on the roof.  Sure enough rain started approximately 8 hours after completion and my roof is leaking in multiple locations.  They actually made the situation worse by creating low points around all of the penetration points in the roof because they didn't use enough foam.  I now have water damage throughout the house and beautiful wood floors are now damaged. I would give them no stars.

They stole my Husbands WEDDING RING!!!

Now I'm. It really one to Wright a review but I just could not let this one go
We had a very bad leak in our guest bathroom and had Eco Dry come out and help us get this fixed they started to take the walls down and sinks toilet everything they needed to do they started to do it at first everything was going good then like 2 days later my closet that next door to the bathroom the carpet was very wet and it was the water from the bathroom they had to come back and get that fixed 2 guys from eco Dry said they needed to take everything out of my closet so I told them that I would take my stuff out they said no that they had to do it I kept insisting and one of the guys said that I couldn't because they had to put my stuff in boxes and I said that it was ok I could take my stuff out and he continued to say no like 15 min went by he came up to me and said the boxes were not going to make it that they were going to start taking my thing out into my bedroom once again I said I would do it and again he said no that they had to do because it was contaminated water on the carpet once they finished I went back into my room and my husbands WEDDING RING was Missing I looking everywhere even in places we wouldn't even place it at I called there supervisor and he took forever to get back to me I had to call him back 2 times and the 3rd time he ignored my call waited until morning and he said that they trust there guys that they no they didn't take it this is very unprofessional especially trusting them to come into our home and take something very valuable like this and them not do anything about it is just not ok!!!!!! Now we are left with a big bill and a very broken heart.

We had to file an insurance claim with out H.O. Insurance. We ended up using Stratton Restoration to do the roofing job. I can say that Brandon came out to do initial walk through. Got things going. Wes took over and had the roofers out here right after shingles delivered. I am VERY HAPPY, with the roofing job and the professionalism of Stratton. Good job communicating...good workers, fast and efficient. Sometimes you see crews that one or two out of 4 or 5, work, the rest goof around...not these guys! They all worked hard. And tore off and replaced roof in like 2.5 days. Can't say enough good things. I highly recommend Stratton Restoration. Good job Stratton! Thank you, Terry H.

Worst Company Ever!  They came right away to do the drying when my water heater busted, but after that it went downhill. The laundry room they had to replace the floor five times because they couldn't get it right. The fourth time they were doing the flooring they met some guy off of craigslist and met him in my front yard and just left that stranger here to do my flooring, which it ended up being sideways and with rocks underneath it. The flooring I have now is some thing that they had somebody put on that I'm not happy with and would prefer to have had the linoleum that I had before. They got paid from the insurance company to paint one bedroom, the laundry room and the garage. Most of the garage was done, partial laundry room and not much of the bedroom. They took months and months to do the little bit of work which my neighbor said they had done by another company a few years ago in just two weeks time from beginning to end. While they were doing all of that they had to keep moving my washer and dryer out and broke the pipes in the back and I had to pay someone to fix that. I also complained to them that the dryer was now making a noise and they said that one of the legs are broken off but that they rigged it so it wouldn't make that much of a noise. I definitely DO NOT Recommend anybody using this company.

Silver City was recommended to me by USAA, one of the top insurance companies, for roof repair/replacement. I knew they would be reliable, but was extremely pleased with the excellent customer service from Brenda, the great job oversight and coordination by Dave and the competency and cleanliness of the construction crew. They even delayed the crew for one day to allow me to re-insulate, providing me help and tips on that at no charge.  They found several areas of damage I had not seen, went back to USAA for me and got them paid for and repairs.  I will never use anyone else for this type work.

Called the company to get a quote/estimated for the recent storm damage in our property. Ramon and Jeremy are two very nice and knowledgeable gentlemen who seem very committed. They even came back days after to pour water over the roof of the house to pin point where the leak was coming from in which they absolutely did. Now came estimate proposal to my insurance, they did not follow through. Ramon said that it will be there but it's three weeks later, no proposal. They don't even answer my calls and texts. I am now dealing with another company.

This has been smoldering with me for a number of months. This was a disaster. Craig came out and talked big on how they were called out to fix Coit failures on travertine floors and told me how he would be able to fill cracks and pop outs as if they were not there. He would use top of the line products and our floors would look very nice. He quoted me a price that was what seemed a little high however ensured excellent quality work. Included in the price was furniture moving. When he came out he showed up alone (said his crews were on other jobs) and I had to leave work to help him move furniture. He then cleaned and stripped the floors. When I went back to work he was short with my wife when she asked about filling the cracks and pop outs. He stated he had not planned having to take care of all of the pop outs. He then proceeded to use sanded caulk grout for filling the imperfections instead of travertine filler. He made a mess on the floors with the caulk and did not clean the excess up. Needless to say the filling was horrible. Then he applied a sealer which he apparently was not familiar with and made a tacky mess of my floors. It took 8 days for my floors to dry and by that time they were a dirty mess from dust blowing in.  I contacted him to come back out and clean the floors and he was very short and upset. He did come back out and did a light strip on the floors (again I had to help move furniture), which helped some but far from the result he promised. When he left after the re-clean he never even asked if we were satisfied and just disappeared. What even makes it worse is he stated We should have ground the floors and redid them which would have only been about $1000 more than the $1900 for the clean and seal however he initially told me it would be several thousand more to grind the floors. Also he apparently forgot what he charged me for the original job, $2250. This guy was a joke. I did call another company and they stated the could come out and fix his work for about $750. I guess I have learned an expensive lesson and everyone needs to watch out for this guy....