Best in Phoenix AZ

I don't know where to start this review. Everyone, from Darren providing a fair estimate to Jason, their Office Manager,who responds very quickly to any questions  to Justis & Cole doing the initial work, to Mike following up the next day. I just can't say enough. They are all wonderful.
Once the Plumber Guy, Carlin, finished repairing the pipe Darren came out within a couple of hours and gave us a very fair price. He even left some fans to start the drying process. The next morning Justic & Cole came out around 8:30 to do the clean up process. Eventhough we don't have any asbestos, they treated it like we did. This was very comforting to know that they took precautions. When Mike came out he said everything was dry (per his meter) except for a small part of the carpet. He left one fan to help dry this out. Avery came out the next day to pick up the fan.
Would I recommend the guys at PureTec Restoration, you betcha! If I have a problem in the future, I will call them in a heartbeat!

Ryan did a fantastic job cleaning up some mold that was found inside our wall from a cracked tub. He was very professional, easy-going and friendly-he got the work done quickly as well. Now we are at ease that we are completely mold free and the area looks great. Definitely recommend is you are looking for a mold-  remediation company in the valley!!

I used them because my insurance (USAA) referred them for water damage in my kitchen, and has worked with them for 35 years. I was so happy with their work - they finished quickly, they were friendly, responsive, wanted to make sure I was happy, and then cleaned up after themselves. My house looked better after the work than it did before the water leak!

Excellent service and they responded quickly to minimize the water damage.  Highly recommend them.

They responded quickly to some water damage, they put an air mover in the area of the leak.  The main thing they were interested in was that we sign the contract we can't represent you without a signed contract.  we are not high pressure but sign the contract.
We frequently asked for an estimate and after many requests we were told we only give estimates when the job is done. That would not be an estimate it would be a BILL.
This company made us feel like they were crooks and snake oil salesmen.
WE WILL NEVER RECOMMEND THEM AND IF SOMEONE TALKS ABOUT HIRING THEM I WOULD TELL THE TO RUN,.
NEVER USE QUICK RESTORE!!!

After a hailstorm, they moved in and sold hard;  promised a lot and provided little beyond the basics. Failed to install a piece of flashing where I now have a leak. Damaged back deck with many promises by the owner that he would reimburse us. Many promises was all we ever got. Dropped lots of trash in attic. Put in a membrane over ridge vent, so there is NO ventilation. Scammers, in my opinion. Just out for the quick buck.

Was recommended to use EcoDry by a plumber after I had a water leak in a bedroom. They did a good job with the dry out and came out every other day to check on the progress. They also called a company out to pack out the contents of the room so it could be dried out properly. The problem I had was when it came time for the insurance company to pay them. They ended up sending an inflated bill to my insurance. Also, the packing company they recommended tried to bill the insurance $3000 for 2 hours of packing work. I had to speak with my insurance multiple times and their legal department had to contact me to find out exactly what EcoDry did during the restoration process. I just cannot recommend a company that tries to take advantage of situations like this. When it came time to restore the room they recommended a company RMJ construction. They came out to look at the damage but refused to give me a price quote and just told me that it would cost whatever the insurance gave me. They were the only company that wouldn't give me a straight answer which seemed strange. From some of the other reviews I've read I'm glad I didn't go with them.

These guys saved my life. Creates restoration company on the whole damn planet. I would trust these guys with my life.

while this company does fair work the communication is very poor.  there are  2 departments that we dealt with, one for the iniital  mitigation to  remove water and one for the rebuild.   two different contacts, two different estimates ( sent direct to insurance, not through  me) and two different invoices.  ( also the reluctance to give a final paid in full  invoice from one of the depts)   the 2nd one a month after the work was done. while technically all was done legal and above board the confusion about two dept and lack of communication left a bad taste.

Silver City Restoration and my rep Melanie Hunt are the absolute best!  I have complete confidence in referring over clients to Melanie and Silver City.  She is honest and responsive and has done a great job in communicating with my clients.  Everyone with Silver City has been exceptional from top to bottom within the organization.  

If you are looking for a well respected, professional general contractor then you need to look no further than Melanie Hunt and Silver City Restoration.  You will not be disappointed.

Called the company to get a quote/estimated for the recent storm damage in our property. Ramon and Jeremy are two very nice and knowledgeable gentlemen who seem very committed. They even came back days after to pour water over the roof of the house to pin point where the leak was coming from in which they absolutely did. Now came estimate proposal to my insurance, they did not follow through. Ramon said that it will be there but it's three weeks later, no proposal. They don't even answer my calls and texts. I am now dealing with another company.

We hired this company to clean our grout throughout our entire house; it took him about an hour to do the work.  When he was finished he told us that it would take several days for the grout to completely dry.  After a week days we noticed that the grout was a different color in many different areas.....it looked like it had not been cleaned.  After trying to reach Craig for almost a week he finally said that he would come to reclean those areas.  He set a time from between 3pm and 4pm.....by 4:45pm he had not shown up or called....he just blew us off.  We called our credit card company and will be charging the amount back to him. Do not use this company!!