Best in Phoenix AZ

We had a great experience with PureTec last week. We were referred to them and Darren was a pleasure to work with- I appreciated his prompt arrival and response, thorough descriptions, and low pressure approach. I ended up learning quite a bit during our quick interactions. I would absolutely use their services if we encounter any future water damage at our house.

I have known Ryan for years. As an insurance advisor I have sent him clients for a long time. My clients are always happy when Phoenix Flood was able to keep the claim low and off the insurance companies records. Ryan helped my clients with water damage resulting from lots of issues including dripping sinks, leaking showers, broken pipes, and so many more issues.
Ryan saved my clients thousands and thousands of dollars in premium by not turning in claims. He helped keep me profitable on those small losses.

I have sent clients all through out the valley including Mesa, Scottsdale, Phoenix, and Tempe to Ryan. His team does a great job with any kind of water loss!

We seen the company ad on TV Az sonoran living.. We scheduled for carpet cleaning they did an amazing job. We are very impressed with the cleaning and the customer service. Mark who came out was very nice and pleasant. We will definitely use this company again.

Excellent service and they responded quickly to minimize the water damage.  Highly recommend them.

I had substantial damage to both my up and downstairs bathrooms. They responded immediately after being notified by the plumber (within minutes). They came to check on the drying out process daily.

Unfortunately they were not responsive to my insurance agents attempt to contact them. They told me I was supposed to turn over my first insurance check to them. Thank goodness my insurance adjuster told me NOT to turn over the check, they are were supposed to talk with the water mitigation department to be paid. The check was for the rebuild, not demolition.

My insurance company advised that the time taking to dry out and tear out was unusual and we should have been in the rebuild phase by then, not still in the drying phase, especially in Arizona! They also left nails sticking up out of the floor that could have resulted in serious injury.

After having Drake, a manager come to my property things went better, however, the demolition crew attempted to not remove everything, even after Drake had told them to do it! If you use this company, you should have Drake involved from the beginning.

They left all the demolished parts laying in my yard and the bathroom. The new company hired for the rebuild had to haul the garbage away for us. This company has much room for improvement. The punched holes in unaffected walls of both my bathrooms due to carelessness. They broke cabinet frames they were supposed to save due to recklessness and carelessness.

The company referred to us by the insurance company has been very responsive and reputable. I hope Quick restore will learn from this process to improve customer service.

I feel the office staff was really willing to help with my complaints. Unfortunately I don't feel the actual roofers take much pride in their work. After showing pictures to the office of a couple issues I had with the work, they sent someone out to fix those issues immediately and made sure that I was satisfied. I would have given the company five stars had I not had to watch over the roofers work and contact the company to come out and fix lazy workmanship.

Super nice and professional case management at first, but then...the demo team didn't care for my things, and their staff didn't care for my time. The demo crew said oh don't worry, insurance will cover that about faults of theirs like the tape they used damaging my floor and walls. The different people who came out to do the moisture checks never got their schedule correct, and missed the time or came too early based on what I had scheduled with them. My insurance company called me to tell me today they overcharged, and charged for things that were unnecessary in my kind of leak situation. They charged my insurance company over four times what they should have, using equipment that was too big or unnecessary for the job, doing unnecessary treatments and claiming to use 4x as much in materials than they observably used.

Responsible, hard working, family owned company! These guys are detail oriented and have the knowledge to get things done!

Great Company!!

Prompt, efficient and honest. Great service and personnel. Jon B, Zeven and Justin were our techs. They came in took care of our problem. Very satisfied with them and Drystar. Highly recommended.

A very reliable and honest company. They do quality work at a fair price. They work directly with your insurance company adjusters, and are quick to reply when you have questions!

Called the company to get a quote/estimated for the recent storm damage in our property. Ramon and Jeremy are two very nice and knowledgeable gentlemen who seem very committed. They even came back days after to pour water over the roof of the house to pin point where the leak was coming from in which they absolutely did. Now came estimate proposal to my insurance, they did not follow through. Ramon said that it will be there but it's three weeks later, no proposal. They don't even answer my calls and texts. I am now dealing with another company.

0  STARS:     REFUSE TO SUPPLY WHAT THEY ADVERTISE:          Found their ad in the magazine The Grand Season Sun City West Edition.  They offer $239.00 for 5 rooms carpet cleaned plus sofa/love seat and grout cleaning.  Seemed like a good deal!  When I called the man said no way I can do that for that price. I told him that is what his ad says- how can you refuse to do it!  He insisted that he could not do it - it is a mistake.   I questioned him and asked have you as a businessman heard of truth in advertising?  Even if it is a mistake you should honor your advertising. After more discussion he told me (very sarcastically) that I was a real sweetheart and then hung up!
I would NOT RECOMMEND using this company as they obviously don't supply what they advertise!