Best in Phoenix AZ

Last year a hose blew off my neighbor's toilet and sprayed water all through her house the Saturday before Labor Day. We have patio homes that share a common wall so some of the water leaked into our garage and my closet and bedroom. The water damage was sooo much worse at my neighbor's. I called PureTec and Darren was at our location in the west valley in under an hour. Fortunately the damage on my side was minimal. He pulled back the carpet and got a fan going until his team could get there and pull up the padding, etc. They had us back to normal in a few days. It was watching Darren helping my neighbor that was truly amazing. He calmed her down and sat with her at our kitchen table and patiently talked her through the entire process that was about to happen, and he helped her collect what she needed to spend the night with family. He worked diligently with her homeowner's insurance to ensure that the extraction and drying was covered, and I can't even remember how many times he came by to check on us, and our neighbor while she was working with the packing company to remove her belongings to storage while the restoration work was being performed. If any of my friends even mention a water problem, I am ready with Darren's card. PureTec is a company that operates with integrity in an industry where many do not.

I have known Ryan for years. As an insurance advisor I have sent him clients for a long time. My clients are always happy when Phoenix Flood was able to keep the claim low and off the insurance companies records. Ryan helped my clients with water damage resulting from lots of issues including dripping sinks, leaking showers, broken pipes, and so many more issues.
Ryan saved my clients thousands and thousands of dollars in premium by not turning in claims. He helped keep me profitable on those small losses.

I have sent clients all through out the valley including Mesa, Scottsdale, Phoenix, and Tempe to Ryan. His team does a great job with any kind of water loss!

Arizona Carpet cleaned the carpets in our home. The tech was very professional and he did a fantastic job.  We have two large dogs and two kids---lots of foot traffic and wear on the carpet.  We are very happy with the work that was done and we recommend Arizona Carpet to our friends and family.

Excellent service and they responded quickly to minimize the water damage.  Highly recommend them.

The company was great when I needed to have my soaked carpeting removed, walls dried out, walls cut out.  When it came to coming to an agreement with my insurance company, the gentleman handling my case left the company, and nothing happened.  I was sitting in a total mess for nearly 2 months.    I was so disappointed, as Quick Restore came highly recommended to me by a reputable plumber in my neighborhood.  My insurance recommended another company in Glendale whom they have worked with with excellent results.

I recently had water staining in a few of my great room areas and called several roofers. 3 roofers did not want to even deal with my roof due to my solar panels and recommended that I call separate electricians. My neighbor was happy with his recent reroof by Geo Roofing so I gave them a call. Letty, office manager, could not have been nicer. She told me that the owner, Marshall, could go by my house within a day and assess the situation. Marshall responded and gave me 3 options: quick repair (temporary), a 1/2 reroof, and a full reroof. Geo apparently has electricians they use to facilitate the solar deinstallation and reinstallation. I opted for the 1/2 reroof and within a week the job was complete. The solar panels had required laborious forms and solar company approvals and Geo took care of it all. Their work and follow through was excellent. I cannot stress how efficient they are in the coordination of many moving parts and workers.

This company is a joke and ripping people off! Back in December I had a water heater burst in my garage. They were referred to me by the plumber (which was also shady but referred by my Home owners warranty). They came out right away and overly eager to help me at 7pm. They said I needed to do the demo right away so mold doesn't start growing in the walls. They said that can start in as little as 24hrs. Well me being panicked about what was going on, unfortunately believed them. I live in Arizona! Mold doesn't grow that quickly, I caught the leak quickly. Well then they gave me an estimate for all the work and it was at least 5 times what it should have cost. They even offered to pay part of my deductible for me! Before the rep called my insurance to open a claim, he (Zach Prince)  said, just be quiet and let me do the talking and go with whatever I say. Well the claim was opened and they came back out the next day to start the demo and put up dryers to dry everything out.  On the insurance claim, they said there was substantial damage to the garage and water was spraying everywhere when they arrived! FALSE!!! I caught the leak early and water was just trickling out onto the garage floor!! Well when the insurance claims adjuster came out, he said the claim was too small and would be denied. He's the one that alerted me what Ecodry said on the claim and it was completely falsified. They took me for a ride and completely screwed me! I am still fighting with them because they want 1500 dollars for the demo that was done that should actually cost at the very most 300 dollars. Please do not use this company, they're committing insurance fraud and screwing people left and right! They should be ashamed of their selves and lose their license!!

Great company! They do excellent work in a timely matter. I would recommend them to family and friends!

This company was absolutely amazing. Our house flooded to due the negligence that occurred floor replacement by Empire Today. Noah Box and the Drystar Team came out late at night on an emergency call, worked fast to contain and clean up the flooding. They put fans down immediately and ensured the situation was under control before leaving. Noah was courteous, highly responsive, and informative every step of the way. To top it of, Drystar was willing to bill Empire Today directly for the services rendered due to their negligence. Just a great experience would highly recommend to anyone looking for restoration and construction services. If I could give Noah and Drystar 10 stars I would.

Damaged my oak cabinets and teplaced oak panels with plywood.  Cut shelves after I told them not to. Treated me with extreme disrespect. They knew I had just lost my husband and they took advantage of the situation. Charged for work they had not done.  I refused to have them in my home to finish the job as they did more damage than good. I had to raise concerns to the insurance adjuster's manager to get honest, reputable people to fix their damages.  I would NEVER recommend them to anyone.  
 As for John's comment about physical abuse, it's totally absurd, but exactly what I would expect from Silver City Restoration.

Called the company to get a quote/estimated for the recent storm damage in our property. Ramon and Jeremy are two very nice and knowledgeable gentlemen who seem very committed. They even came back days after to pour water over the roof of the house to pin point where the leak was coming from in which they absolutely did. Now came estimate proposal to my insurance, they did not follow through. Ramon said that it will be there but it's three weeks later, no proposal. They don't even answer my calls and texts. I am now dealing with another company.

I had Craig power wash and seal my outdoor pavers.  The job turned out well and he gave me a 5 year warranty.  Since the completion of the job, there have been several areas that need to be redone.  Craig refuses to answer my calls or emails! It seems that the warranty is not even worth the paper it is written on!  If I could give a zero star review based on his customer service,  I would!  Don't use this company!!