Best in Phoenix AZ

We had a great experience with PureTec last week. We were referred to them and Darren was a pleasure to work with- I appreciated his prompt arrival and response, thorough descriptions, and low pressure approach. I ended up learning quite a bit during our quick interactions. I would absolutely use their services if we encounter any future water damage at our house.

Ryan did a fantastic job cleaning up some mold that was found inside our wall from a cracked tub. He was very professional, easy-going and friendly-he got the work done quickly as well. Now we are at ease that we are completely mold free and the area looks great. Definitely recommend is you are looking for a mold-  remediation company in the valley!!

An office in my home was flooded in August 2012. I called ACR since they had previously cleaned my carpets. Their response was immediate. They did a  professional and thorough job of removing my carpet and ruined drywall. They also treated the room for mold. The workers kept me informed of every step of the process and interacted with my insurance adjuster to get the job done. I feel they went above and beyond what was required to do the job. They were always available by phone and provided useful suggestions along the way.I would definitely recommend this company not only for carpet cleaning but especially in those stress filled times of home damage.

We had water damage in our home, called SERVPRO & they responded quickly, moved furniture/appliances, removed the water, set up fans to dry.  They came back twice a day to check progress.  Employees were efficient, very respectful & went above & beyond.  We highly recommend this company!

Sloppy! Dirty! Lazy! Very very awful company to work with. Can't match molding with their flooring. Don't care for valuables as they covered my entire room with dust which got all over my makeup and expensive pc after jackhammering without putting a tarp up. Employees will argue with you and tell you off but don't forget their MULTIPLE smoke breaks. Reuse old molding, leave exposed nails, take advantage of elder people. And will accuse you that you do not know what you are talking about because you do not understand. Also schedule is not consistent they will say they're coming one day then not show up and when they finally show up will continue plans without consulting owner first. Very childish company please avoid them at all costs. I wish I had looked on yelp before working with these scammers.

We just bought a house, which needs some roof repairs, nothing super big but enough. We went with this company because, they provided an estimate during closing and figured that since they've already examined the roof we could get them scheduled for before we move in. When we called the first time, we didn't receive a call back. We ended up calling them back and got what felt like an apology from the contractor for not reaching out in any way. We thought it was behind us and can get going forward. Nope, zero contact for 3 more days. I called back, they called back but couldn't do anything and said they'd reach out again. No call back, until I got a rather unprofessional voicemail. I called back and was sent to a random voicemail. Then, they called and attempted to blame me for the delay! Finally, their form was finished and we could get scheduled!! Again, no one called us so I call back to get scheduled now it's been three weeks, and then they want to push it out two weeks. Zero sense of urgency or desire to correct their errors.
I really tried to like this company, but unexplained delays combined with the unprofessional demeanor of the staff and contractors is unacceptable.  To confirm their poor   communication skills and business ethics, I was hung up on.  I truly hope the business tries to fix its problems to ensure a more customer focused and thus longer lasting business.

After my 1 star review of Ecodry on yelp, I was contacted several times by the owner apologizing for not responding to my complaint with BBB requesting their assistance to obtain information on who hired them to perform emergency dry out and demolition at my home because during the process, their crew damaged more than 18 ceramic tiles on a 2 years old floor. The insurance carrier refused to pay for the damaged flooring because eco-dry was not sent by them. After more than 9 months trying to find our who sent them the work request, I had no option but to file a BBB complaint, since Eco dry never responded to them either, I gave them a bad review. That's when the owner called me and stated that the person who called them was a plumber from Choice Home Warranty!!!!-I was shook. In our home, we maintain homeowners insurance as well as a home warranty for a/c and appliances coverage if they fail due to wear and tear. Home Choice sent a skinny pete look alike plumber to cap the leaky pipe in the attic, however, he couldn't do much because there was no access to the attic----- from the master closet !!!!!, also, he said it was too hot in July for him to get through the attic. I paid him the $85.00 service fee and asked him to leave. Next day, Eco dry showed up to remove all the damaged drywall, baseboards etc- I allowed them access thinking my home insurance carrier sent them. It was after I reported the floor damage, that we learned they never sent a work order to them and calls to their office requesting information were unansweared.

I will be contacting management at Home Choice Warranty because this system of underground referrals is not right! My insurance declined coverage for the floor damage costing us more than $1800 to no fault of our own. This underground network of referrals to this company should be investigated and stop immediately.

Greg Deroche and the mitigation team are awesome!!! I refer all of my business to Stratton and will continue to!!

Prompt, efficient and honest. Great service and personnel. Jon B, Zeven and Justin were our techs. They came in took care of our problem. Very satisfied with them and Drystar. Highly recommended.

There are many restoration companies available in the Phoenix area so it is important to know & trust the people that will be in your home.   That is what you get when you call Melanie and work with her team.  Having damage to your home is never fun but dealing with a company like Silver City can at least make it easy.   I do recommend.

Called the company to get a quote/estimated for the recent storm damage in our property. Ramon and Jeremy are two very nice and knowledgeable gentlemen who seem very committed. They even came back days after to pour water over the roof of the house to pin point where the leak was coming from in which they absolutely did. Now came estimate proposal to my insurance, they did not follow through. Ramon said that it will be there but it's three weeks later, no proposal. They don't even answer my calls and texts. I am now dealing with another company.

I hired this company's other entity CMS STONE RESTORATION to restore my Saltillo tiles patio. That apparently meant power washing the patio and sealing it.
I honestly was expecting more for what he was charging for such a small patio. I though he was gonna make it look like the before/after pictures on their website.. you know??
Craig showed up all enthusiastic on how this small job was going to be so easy and would be done in no time.
He was right! It took him not time at all!! I paid him by check (a pretty hefty amount for such a small job) and he left.
Only after my patio dried I realized that he had ruined it completely! He etched every tile by power washing it, sandblasting it and creating all kinds of swirls on the tiles that could not be washed off because the water pressure ate the tile away...
When I texted the photos he was totally great about how he will take care of everything and fix all the damage on my patio.
He showed up the next day and power washed again!!! as if that would change anything and said he would be back to seal with a different/better sealer.
At this point the check hadn't clear yet.
I knew that I had to do something more to fix this before sealer went on, so I spent the weekend hand sanding each tile. All 400sqft worth. One by one!
Monday I texted as to when he would come, and he replied towards the end of the week.
I should have canceled the check right there and then!
Thursday I got a text that he would show at 7:30am next morning. He never showed and I texted at 8 to let him know not to bother as landscapers next door were blowing stuff all over and I would have to clean the patio before he came... but this time the check had cleared and I never heard back from him. Not a single word. Not an ok, I ll come an other time, nothing! I still haven't heard from him.
I found out he was originally this carpet cleaning company now doing something else to branch out...
The fact that his company's name now is CMSstonerestorationscott… and not registered on Yelp (they are registered there under CMS cleaning) should have been my first clue as their site doesn't allow reviews.. and they pick which ones to show on their new website... I wonder why?
I would have been ok if he offered partial refund and told me I should find someone else, after he ruined my patio, but he chose to be petty and take the money and run!
He has lost my business for good and I am notifying everyone I can in Phoenix, including all the neighbors on next door app as well, so none of you fall victim of this company.