Best in Phoenix AZ

I don't know where to start this review. Everyone, from Darren providing a fair estimate to Jason, their Office Manager,who responds very quickly to any questions  to Justis & Cole doing the initial work, to Mike following up the next day. I just can't say enough. They are all wonderful.
Once the Plumber Guy, Carlin, finished repairing the pipe Darren came out within a couple of hours and gave us a very fair price. He even left some fans to start the drying process. The next morning Justic & Cole came out around 8:30 to do the clean up process. Eventhough we don't have any asbestos, they treated it like we did. This was very comforting to know that they took precautions. When Mike came out he said everything was dry (per his meter) except for a small part of the carpet. He left one fan to help dry this out. Avery came out the next day to pick up the fan.
Would I recommend the guys at PureTec Restoration, you betcha! If I have a problem in the future, I will call them in a heartbeat!

Ryan did a fantastic job cleaning up some mold that was found inside our wall from a cracked tub. He was very professional, easy-going and friendly-he got the work done quickly as well. Now we are at ease that we are completely mold free and the area looks great. Definitely recommend is you are looking for a mold-  remediation company in the valley!!

The technicians arrive A few minutes early and got right to work. They did a great job, going over areas that needed extra attention. We are very happy with the quality of work.They aren't the lowest price, but in this case , you DO get what you pay for. We would definitely use them again in the future. Wish we found them sooner!

We had water damage in our home, called SERVPRO & they responded quickly, moved furniture/appliances, removed the water, set up fans to dry.  They came back twice a day to check progress.  Employees were efficient, very respectful & went above & beyond.  We highly recommend this company!

Quick response time and great customer service. I would highly recommend.

I feel the office staff was really willing to help with my complaints. Unfortunately I don't feel the actual roofers take much pride in their work. After showing pictures to the office of a couple issues I had with the work, they sent someone out to fix those issues immediately and made sure that I was satisfied. I would have given the company five stars had I not had to watch over the roofers work and contact the company to come out and fix lazy workmanship.

Jake and Scott were awesome! They came early and did everything they're supposed to do! Answered my questions and told me what they're going to be doing without no hesitation. They made sure to cover all my belongings so they wouldn't get dirty.
Definitely gives the company good representation because of these two individuals.

Worked with them on a couple different projects and they are great. I would recommend them again and again. Keep up the good work!

DryStar subs out their work, do not be fooled, the only work they did was the initial water mitigation due to a leaking hot water heater. I honestly believe this company was going to take the insurance adjuster for as much as they could. The adjuster was taking their word for things from pictures and written requests for more work that needed to be completed to return the house back to its original condition. And after all of the additional requests, I know they failed to do certain aspects and question how much of their request had to actually be done. But, I was trusting them as the experts. Upon completion of the subcontractor finishing the repair work, I notified DryStar that the work and house was not returned to its original condition. I was asked why I hadn't coordinated this with their subcontractor. I kindly reminded DryStar that it was their subcontractor, and they were responsible for their sub's work. DryStar was very reluctant in providing compensation for the additional work I'd have to do to clean up the house after their sub made the mess. They tried to tell me they had hardly any overhead or profit charges due to the project being small, I'm sorry, but DryStar making profit or covering overhead was and should not be a concern of their customer. We agreed to an amount and when a final invoice was requested, they couldn't even send a correct invoice with the agreed upon final amount.

For a company who claims to be customer orientated and not looking to take advantage of people, you could have fooled me.

SilverCity Restoration just restored our house like new after a water leak. Everyone, from start to finish was extremely professional & concerned about our satisfaction. They started/finished our job ahead of schedule & we couldn't be happier!

Called the company to get a quote/estimated for the recent storm damage in our property. Ramon and Jeremy are two very nice and knowledgeable gentlemen who seem very committed. They even came back days after to pour water over the roof of the house to pin point where the leak was coming from in which they absolutely did. Now came estimate proposal to my insurance, they did not follow through. Ramon said that it will be there but it's three weeks later, no proposal. They don't even answer my calls and texts. I am now dealing with another company.

I had the folks from CMS come out to clean my travertine floor. What a great job. I never knew how beautiful my tile could look. They were fast and efficient  and very polite. I am having them come back to seal my pavers next week. Very reasonable prices.