Best in Phoenix AZ

Last year a hose blew off my neighbor's toilet and sprayed water all through her house the Saturday before Labor Day. We have patio homes that share a common wall so some of the water leaked into our garage and my closet and bedroom. The water damage was sooo much worse at my neighbor's. I called PureTec and Darren was at our location in the west valley in under an hour. Fortunately the damage on my side was minimal. He pulled back the carpet and got a fan going until his team could get there and pull up the padding, etc. They had us back to normal in a few days. It was watching Darren helping my neighbor that was truly amazing. He calmed her down and sat with her at our kitchen table and patiently talked her through the entire process that was about to happen, and he helped her collect what she needed to spend the night with family. He worked diligently with her homeowner's insurance to ensure that the extraction and drying was covered, and I can't even remember how many times he came by to check on us, and our neighbor while she was working with the packing company to remove her belongings to storage while the restoration work was being performed. If any of my friends even mention a water problem, I am ready with Darren's card. PureTec is a company that operates with integrity in an industry where many do not.

Ryan did a fantastic job cleaning up some mold that was found inside our wall from a cracked tub. He was very professional, easy-going and friendly-he got the work done quickly as well. Now we are at ease that we are completely mold free and the area looks great. Definitely recommend is you are looking for a mold-  remediation company in the valley!!

So, I've been waiting 10 days for you to Address my concerns and you have not. I was the last one to contact you and tell you all the things I was not satisfied with and it has been 10 days and you have done nothing nor have you contacted me. You have the money over or almost $6000 that was not your money and you have kept it and I am told that if you have cash the checks that have my name on them that it is fraudulent. You also have access to my house. So that was a poor excuse to give the insurance company because you have a lock box and you have a set of my keys.

Excellent service and they responded quickly to minimize the water damage.  Highly recommend them.

trash.
lied about insurance covering my water heater just to get teh process going.
charged $2,000 to sit a fan and dehumidifier in my bathroom which short circuit my electricity
some basic tools i have laying around the house

Good communication and on time arrival. Respectful and easy to talk to when explaining how they were going to do the job. We needed dozens of tiles installed after solar panels were installed by another company. The team completed the job very quickly and even showed me what was done as I had a few concerns about how the solar company left my roof. All in all great communication from reception, Marie to Jose and Co. I will be using again in the future and I would highly recommend them to you!

EcoDry was called by a plumber when my basement bathroom flooded on 3/5/2018. It was a battle from the gate. I worked with a contractor they sent out named Chad, Chad was unprofessional he had no idea what his job was, and I caught him in so many lies.  First, he came out to collect my money, he sent out people to redo my bathroom, and they had to rip up part of my carpet in my bedroom, I told Chad I got my carpet redone 4 months prior and all the stuff was at Lowe's because they were the ones who did my carpet.  Chad said he'd have it taken care of and order the carpet. I didn't hear from him for 2 weeks, I called him and he told me they were to INSTALL my carpet that Saturday. So I waited and waited, and the guy shows up that from my understanding is to install the carpet, but the guy was under the impression he was to measure my floors, I was so disappointed.  I tried calling Chad 10x and texting him, he never called me back, remember it was a Saturday.  So Monday morning I call him and he said he did not know why they were doing this, so I called his manager and his manager said we don't work on Saturday I said back then don't send people out to my house to work on Saturday His manager agreed. Finally the carpet came and Chad tried to cheat me out of the carpet pad that was cheaper than the one I bought previously, isn't that ironic? He said they accidently grabbed the wrong one, but the workers installed the carpet wrong and so I began the process AGAIN. I told chad I never wanted to see him again or work with him. I then was appointed Dusty, dusty worked hard to resolved many things, when my shower doors went up the subway tile for my shower was put up crooked!!! they bandaid it with chrome, and I am fine with it but they didn't compensate me for it. Now my shower head is leaking and Dusty quit and Im working with David. David has a plumber who hasn't showed up 2x to my place, and I'm still dealing with a leaking shower. I'd never EVER use ecodry again! All they want is to get paid! All their workers i think only graduated from high school. Are so unprofessional. They're liars, cheaters and scammers! I feel bad for the companies who partner with them because they will screw them over just like their screw their customers over! The WORST! Avoid them at ALL COSTS!

Stratton Restoration has helped me in a couple of instances; one with just a small issue of a leaky water heater and the second time was with a full restoration. In both cases they were prompt, professional, courteous and a pleasure to work with. I highly recommend them to anyone for any type of emergency or repair you need in your home!

I contacted Dry Star Restorations at the recommendation of Hummell Plumbing.  They had 2 technicians out that very same day and I was extremely impressed at how honest and straight forward they were with me.  They gave me all my options wether we went through insurance or just cash.  And to top it off, there assessment was 100% FREE.  I would recommend Dry Star Restoration to anyone and everyone!  Honesty is hard to come by these days.

Silver City Restoration did an excellent job when they worked on my rental condo. Melanie Hunt was very helpful and responsive. I would definitely use them again!

Called the company to get a quote/estimated for the recent storm damage in our property. Ramon and Jeremy are two very nice and knowledgeable gentlemen who seem very committed. They even came back days after to pour water over the roof of the house to pin point where the leak was coming from in which they absolutely did. Now came estimate proposal to my insurance, they did not follow through. Ramon said that it will be there but it's three weeks later, no proposal. They don't even answer my calls and texts. I am now dealing with another company.

0  STARS:     REFUSE TO SUPPLY WHAT THEY ADVERTISE:          Found their ad in the magazine The Grand Season Sun City West Edition.  They offer $239.00 for 5 rooms carpet cleaned plus sofa/love seat and grout cleaning.  Seemed like a good deal!  When I called the man said no way I can do that for that price. I told him that is what his ad says- how can you refuse to do it!  He insisted that he could not do it - it is a mistake.   I questioned him and asked have you as a businessman heard of truth in advertising?  Even if it is a mistake you should honor your advertising. After more discussion he told me (very sarcastically) that I was a real sweetheart and then hung up!
I would NOT RECOMMEND using this company as they obviously don't supply what they advertise!