Best in Phoenix AZ

I don't know where to start this review. Everyone, from Darren providing a fair estimate to Jason, their Office Manager,who responds very quickly to any questions  to Justis & Cole doing the initial work, to Mike following up the next day. I just can't say enough. They are all wonderful.
Once the Plumber Guy, Carlin, finished repairing the pipe Darren came out within a couple of hours and gave us a very fair price. He even left some fans to start the drying process. The next morning Justic & Cole came out around 8:30 to do the clean up process. Eventhough we don't have any asbestos, they treated it like we did. This was very comforting to know that they took precautions. When Mike came out he said everything was dry (per his meter) except for a small part of the carpet. He left one fan to help dry this out. Avery came out the next day to pick up the fan.
Would I recommend the guys at PureTec Restoration, you betcha! If I have a problem in the future, I will call them in a heartbeat!

I have known Ryan for years. As an insurance advisor I have sent him clients for a long time. My clients are always happy when Phoenix Flood was able to keep the claim low and off the insurance companies records. Ryan helped my clients with water damage resulting from lots of issues including dripping sinks, leaking showers, broken pipes, and so many more issues.
Ryan saved my clients thousands and thousands of dollars in premium by not turning in claims. He helped keep me profitable on those small losses.

I have sent clients all through out the valley including Mesa, Scottsdale, Phoenix, and Tempe to Ryan. His team does a great job with any kind of water loss!

Arizona Carpet cleaned the carpets in our home. The tech was very professional and he did a fantastic job.  We have two large dogs and two kids---lots of foot traffic and wear on the carpet.  We are very happy with the work that was done and we recommend Arizona Carpet to our friends and family.

Excellent service and they responded quickly to minimize the water damage.  Highly recommend them.

The company was great when I needed to have my soaked carpeting removed, walls dried out, walls cut out.  When it came to coming to an agreement with my insurance company, the gentleman handling my case left the company, and nothing happened.  I was sitting in a total mess for nearly 2 months.    I was so disappointed, as Quick Restore came highly recommended to me by a reputable plumber in my neighborhood.  My insurance recommended another company in Glendale whom they have worked with with excellent results.

We just bought a house, which needs some roof repairs, nothing super big but enough. We went with this company because, they provided an estimate during closing and figured that since they've already examined the roof we could get them scheduled for before we move in. When we called the first time, we didn't receive a call back. We ended up calling them back and got what felt like an apology from the contractor for not reaching out in any way. We thought it was behind us and can get going forward. Nope, zero contact for 3 more days. I called back, they called back but couldn't do anything and said they'd reach out again. No call back, until I got a rather unprofessional voicemail. I called back and was sent to a random voicemail. Then, they called and attempted to blame me for the delay! Finally, their form was finished and we could get scheduled!! Again, no one called us so I call back to get scheduled now it's been three weeks, and then they want to push it out two weeks. Zero sense of urgency or desire to correct their errors.
I really tried to like this company, but unexplained delays combined with the unprofessional demeanor of the staff and contractors is unacceptable.  To confirm their poor   communication skills and business ethics, I was hung up on.  I truly hope the business tries to fix its problems to ensure a more customer focused and thus longer lasting business.

When we have damage to our home it will be upsetting and overwhelming. Had a leak in my slab and the plumber needed to get to the pipe from underneath the slab. Ecodry came in and removed the kitchen. I did not have time to shop around due to the sense of urgency. After the pipes were repaired EcoDry (Josh) came back and started work on my kitchen.  Their front line Alfredo did the work.  I can cry right now because they both exceeded my expectations. I can be a difficult customer and Josh and Alfredo were patient and professional.  I would hire them again. Thank You Josh and Alfredo!!!!!!!

I was referred to Stratton from Traveler's Insurance. I am still in progress with the repairs and regretting selecting this company. They are very poor on communication. They would not schedule my appointment until I paid the deposit, and then I had to keep following up after they took my deposit to get an appointment scheduled. It takes numerous emails & phone calls to get a response. I have had to go through the chain of command to get any sort of action. We had water damage from a leak under our kitchen sink. This morning they brought my kitchen cabinets back for the install. They were not painted in the shop like I was told they would be. They still had water damage. After I refused delivery, I was told they would be painted at my house. This is unacceptable as they are lacquer spray painted. Also, our kitchen sink was not supported & started to drop after they removed the original cabinet. I had zero response when I emailed Stratton regarding this. Fortunately my husband cut a board to support the sink to keep it from falling. The plywood support under the granite fell off since there was only 1 support under a different piece of plywood. I am so disappointed in my selection of this company.

If you ever have the very unfortunate experience of having your house flooded with inches of water, I hope you will get to work with a company like Drystar Restoration.

My family and I were having a mini staycation for the turn of the new year.  We were only gone for a day and a half and in that time our house flooded due to a broken water line.  You can imagine our grief to discover our ruined furniture, walls, floors and cabinets.  After turning off the main water line, I called our normal plumber and he came out and did what he could.  He recommended Drystar and I'm glad he did.  I spoke with Robert and he assured me that they would be out to my house right away.  As soon as they pulled up, they started clearing out the standing water in my house. After, they started to remove the wet furniture and cutting out the drywall that was affected by the water. I stayed in contact with Robert throughout the entire process as he provided updates and educated me about the process. Needless to say, I wouldn't recommend or have the confidence and trust in anyone else.

This is a story sad but true of a company that has very good work but very bad business practices
This begins in September of 2021
An estimator is sent to survey damage done by a roof leak due to a Solar installation
On this visit, the estimator without authorization attempted to fix an issue
The problem as was always suspected was part of a Solar panel installation and not even close to the problem area, again this was not authorized
The estimator spent roughly 45 minutes for his activity and arrived late even though it was clearly communicated my sister-in-law worked nights and was asleep, there were 2 guests here, but they wouldn't have authorized; this was presented as a favor - to attempt to stop further leakage
Now to current time, on March 16th, 2022
I have resolved my roof issues with Reimagine Roofing - recommended
Jim the representative for Silver City comes to inspect the work and close our business and I am presented with 2 invoices, 1 for the ceiling repair and 1 for what i have no idea
It came to be that 1 as for the ceiling and 1 the additional charges were for the attempted unauthorized repair which didn't do anything anyway
Those charges were 586.46 - during an estimate appointment for insurance purposes
this amounts to $13 a minute
i will add that if you have any interaction them, they or their representative's do understand payment options using current electronic/computerized systems, like Zoelle or simple BillPay

Called the company to get a quote/estimated for the recent storm damage in our property. Ramon and Jeremy are two very nice and knowledgeable gentlemen who seem very committed. They even came back days after to pour water over the roof of the house to pin point where the leak was coming from in which they absolutely did. Now came estimate proposal to my insurance, they did not follow through. Ramon said that it will be there but it's three weeks later, no proposal. They don't even answer my calls and texts. I am now dealing with another company.

I had the folks from CMS come out to clean my travertine floor. What a great job. I never knew how beautiful my tile could look. They were fast and efficient  and very polite. I am having them come back to seal my pavers next week. Very reasonable prices.