Best in Phoenix AZ

My water heater blew Monday morning.  My insurance agent recommended Darrin at Purtec as she said he wouldn't charge me for more than I needed as so many other water restoration companies do.  Darrin was out within the hour and complemented me on getting the water turned off as soon as I did-he contained the area in plastic and ran fans-his men came out the next day to check and said it needed another day.  They came out this morning and tested and everything was completely dry.  They took away all the plastic and fans and cleaned up after themselves beautifully!  I couldn't be happier with Darrin and his crew!

I have known Ryan for years. As an insurance advisor I have sent him clients for a long time. My clients are always happy when Phoenix Flood was able to keep the claim low and off the insurance companies records. Ryan helped my clients with water damage resulting from lots of issues including dripping sinks, leaking showers, broken pipes, and so many more issues.
Ryan saved my clients thousands and thousands of dollars in premium by not turning in claims. He helped keep me profitable on those small losses.

I have sent clients all through out the valley including Mesa, Scottsdale, Phoenix, and Tempe to Ryan. His team does a great job with any kind of water loss!

I've had carpet cleaning from other companies who have made a big loud wet mess of the rest of my townhouse. It's stressful and I don't have a pleasant experience at all. What a difference with Arizona Carpet & Restoration.
This team is outstanding. The customer service and attention to detail they give throughout the cleaning process is second to none, seriously. They're really friendly people to deal with, on time, techs are educated and not creepy, and they do a thorough job. I'd highly recommend them to anyone around Phoenix for carpet cleaning, tile, mattresses, you name it. I won't go to anyone else.

Excellent service and they responded quickly to minimize the water damage.  Highly recommend them.

This company is a joke! Avoid them at all costs, unless you want to deal with the same issue they claim to have fixed years later.

I was unfortunate enough to have crossed paths with this horrendous company after a water leak in my home last year. The technicians came to out literally ripped off the ceiling in my entire kitchen and garage to dry everything, telling me they'd be done within 72 hours... well, 72 hours became over a week! They kept giving me the runaround on when they'd be done and kept adding findings to stay longer.

Once they were FINALLY out of my home, they left me with no ceiling and told me I needed to contact someone else to do the repairs -- now, you'd think THEY would have that set up, no?

Finally the ceiling got repaired after another couple of days and life went on, until months later, and I mean MONTHS later, I began getting harassed by a new office member stating that I had not paid my invoice, which was a total lie. I called back to discuss the error and that my invoice had been paid, and the phone number went to someone's direct voicemail and doesn't even give the name of the company. This is the exact moment I realized this company is shady, and quite possibly scammers.

Not only did they receive their payment IN FULL, the work that they did and were so proud of had to be redone just a couple of months after they fixed it, as the leak returned -- same spot, same leak.

So, if you want someone to waste your time, and do a terrible job that you'll have to deal with again, this is your company! If, on the other hand, you want your repairs done right, call someone else. This company is the worst!

beware of geo roofing!!! geo roofing is a horrible horrible company!!! in early february mike peterson (geo salesman) came to my house and gave me a quote for a new roof on my house. he said they were running 2-3 weeks out. i paid them a down payment of 5500 and they gave me an install date for february 26 2019.  letty (geo office manager) called me on the evening of february 25th (the day before they were supposed to start) and told me they wouldn't be able to start until march 6th now because they were so backed up. march 6th came around and nobody showed up and nobody called me to let me know what was going on. i tried to call mike peterson (geo salesman) and he didn't answer. i left him a message and he never called me back. hours later letty (geo office manager) calls me and says all her roof workers got in a car accident and now they wouldn't be able to start until march 11th. so that day came around and guess what...nobody showed up again and no call from geo letting me know what was going on. i tried to call letty but she would not take my call. they have a receptionist screening all the calls. the receptionist was very insistent on getting my name and why am i calling. they would not refund my 5500 down payment so i had to call my credit card company and dispute the charge!!! this company is soooo bad. i just don't want this to happen to anybody else. beware of geo roofing az!!!

The General Manager from EcoDry contacted me this morning and provided excellent customer service.  His only reason for calling was to ensure I have a good experience with EcoDry.  I explained my full situation and wanted to ensure that I left knowing that EcoDry wants to be a good partner in the valley and help those who have water damage in their home.  He has taken my concerns for further consideration with his sales team.  He was very respectful and explained why the representative took the samples and the location he took them.  He also understood my perspective and has taken care of my situation with a full refund for the asbestos testing.

My wife and I came home to a bad water leak from our AC condensate line which had flooded our closet inside our home under the AC unit.  Our insurance company Secura, sent Stratton Restoration out to our home.  Long story short, they had to return because they did not remediate the water leak, damaged our walls throughout our home, damaged the door on our brand new refrigerator and took 4 months to replace the door, which never would have happened if I had not demanded that it was repaired.  Additionally, it took 3 months to find and locate a new AC return vent which was bent and damaged during their initial water cleanup.  I went to Home Depot and found the correct vent on my first trip to the store.  We had constant contact regarding our extreme dissatisfaction during this entire process and they never addressed any of our qconcerns or provided any input.  While in final negotiations with Royal Reynolds of Stratton, they sent our account over to Resource Receivables Management, even though they (Royal) agreed to a settlement amount with payment plan.  Our letter received from Stratton clearly stated ...unless we receive payment in full by 04/03/2017 or work out an agreed upon payment plan by this date, we will have to turn your invoice over to a collection agency ...  With this said, once again they broke the Arizona Consumer Rights Act by not doing what they said.  Royal did not allow us to negotiate a payment plan which we all agreed on, instead he ignored us and took the easy way out and sent us to collection.  They will damage or break anything that gets in their way and when asked about it, deny that it happened.  To make matters worse, my wife was home recovering from heart surgery and very susceptible to any type of infection.  The fact that they did not clean the entire water leak up and had to return did not help matters since all of the airborne contaminates such as mold etc were circulating through the house which drove us to seak refuge elswhere.  Steer clear of this company, their lack of attention to detail and terrible customer service in itself is enough to never recommend them.  I have much more detail, and not enough space to write it all. Suffice it to say, they did not uphold their end of the contract by providing reasonable care and skill while working and as I stated previously, they NEVER acknowledged or addressed any of our dissatisfaction during the process.

Prompt, efficient and honest. Great service and personnel. Jon B, Zeven and Justin were our techs. They came in took care of our problem. Very satisfied with them and Drystar. Highly recommended.

We had a huge water mess from a leaking faucet.  PJ was easy to work with and he and his team did a great job remediating the  water mess in my house.

Called the company to get a quote/estimated for the recent storm damage in our property. Ramon and Jeremy are two very nice and knowledgeable gentlemen who seem very committed. They even came back days after to pour water over the roof of the house to pin point where the leak was coming from in which they absolutely did. Now came estimate proposal to my insurance, they did not follow through. Ramon said that it will be there but it's three weeks later, no proposal. They don't even answer my calls and texts. I am now dealing with another company.

We paid a great deal of money to have our pavers sealed by this company 1 1/2 years ago. Six months later they looked terrible, We have called for 1 1/2 years and they have never returned the call. Stay away from this business. It is a scam. They have now changed their name to CMS Stone Restoration..