Best in Phoenix AZ

We had a great experience with PureTec last week. We were referred to them and Darren was a pleasure to work with- I appreciated his prompt arrival and response, thorough descriptions, and low pressure approach. I ended up learning quite a bit during our quick interactions. I would absolutely use their services if we encounter any future water damage at our house.

Phoenix Flood is the best remediation company I have used.  They are very unique in several ways.  Unlike most remediation companies they are not trying to get a big insurance claim.  Ryan comes in and assesses the situation and has recommended not making an insurance claim when it doesn't cost too much to just solve the problem and make the repairs.  They also do a very good job of providing options and educating you on what makes since to do.  I truly wish I had come across his company sooner.

When my apartment lease was up, I wanted to get the carpets cleaned to make sure I got all of my deposit back. The carpets were not bad, but a touch up wouldn't hurt. Anyways, I found Arizona Carpet & Restoration online and decided to give them a try. Whoever took my call was very nice and helpful, but there wasn't an opening in the schedule when I needed it. I understand, because it was short notice, but it would've been nice to get it done same day. They sent someone out a few days later, and he was friendly and punctual (a big plus for me - tardiness is a pet peeve). I had some questions about a few mystery stains, and the man answered them knowledgeably and was able to get the stains out. Overall, it was a positive experience.

Excellent service and they responded quickly to minimize the water damage.  Highly recommend them.

Their responses were quick and clear and the guys were always right on time . Very easy to work with and Mariah in the office is super sweet too. Definitely recommend

I hired Geo Roofing to seal several penetration points after a new HVAC unit was installed on my foam flat roof.  The technicians showed up ill prepared and without sufficient material to do the job correctly. I expressed my concerns with a supervisor and they were ignored.  I told the Geo Roofing team that their work was not sufficient to prevent leaking on the roof.  Sure enough rain started approximately 8 hours after completion and my roof is leaking in multiple locations.  They actually made the situation worse by creating low points around all of the penetration points in the roof because they didn't use enough foam.  I now have water damage throughout the house and beautiful wood floors are now damaged. I would give them no stars.

The General Manager from EcoDry contacted me this morning and provided excellent customer service.  His only reason for calling was to ensure I have a good experience with EcoDry.  I explained my full situation and wanted to ensure that I left knowing that EcoDry wants to be a good partner in the valley and help those who have water damage in their home.  He has taken my concerns for further consideration with his sales team.  He was very respectful and explained why the representative took the samples and the location he took them.  He also understood my perspective and has taken care of my situation with a full refund for the asbestos testing.

If you want service this is not the company. We called them as our fridge leak had seeped in to the baseboard and walls. When my husband talked to the lady there she said yes we will move the fridge and look behind it and give you a quote. It was clearly mentioned to them that we have a built in fridge. The technician comes and says oh I cannot move it but I can give you a quote by end of the day today, this all happened Friday morning. I check my emails Saturday morning no quote, I check it again on Monday thinking it is a weekend (as if things go wrong only on weekdays) today is Tuesday morning, I call the office, after a brief hold I am told we will get it to you by end of day today. I say, you guys were here Friday and I was promised a quote that evening....to this the lady cuts me off and instead of saying I apologize for the delay, she says, mam, we get a lot of calls. It will be end of day today. Super rude tone of speaking. I am sure they are good at what they do ( although I will not engage them) but customer service sucks.

All around poor experience had to get ROC involved.
Fixed cosmetic damage but did not find and solve root cause.

We had lots of storm damage and water leaks through the roof. Silver City was here quickly and did everything they said they would do.  I felt very comfortable having them inside the house.  Their painters were neat and masked everything.  They helped us pick roof tiles and compare the durability and cost.  We did some upgrades and they even helped with that.  They are great people.

Called the company to get a quote/estimated for the recent storm damage in our property. Ramon and Jeremy are two very nice and knowledgeable gentlemen who seem very committed. They even came back days after to pour water over the roof of the house to pin point where the leak was coming from in which they absolutely did. Now came estimate proposal to my insurance, they did not follow through. Ramon said that it will be there but it's three weeks later, no proposal. They don't even answer my calls and texts. I am now dealing with another company.

This has been smoldering with me for a number of months. This was a disaster. Craig came out and talked big on how they were called out to fix Coit failures on travertine floors and told me how he would be able to fill cracks and pop outs as if they were not there. He would use top of the line products and our floors would look very nice. He quoted me a price that was what seemed a little high however ensured excellent quality work. Included in the price was furniture moving. When he came out he showed up alone (said his crews were on other jobs) and I had to leave work to help him move furniture. He then cleaned and stripped the floors. When I went back to work he was short with my wife when she asked about filling the cracks and pop outs. He stated he had not planned having to take care of all of the pop outs. He then proceeded to use sanded caulk grout for filling the imperfections instead of travertine filler. He made a mess on the floors with the caulk and did not clean the excess up. Needless to say the filling was horrible. Then he applied a sealer which he apparently was not familiar with and made a tacky mess of my floors. It took 8 days for my floors to dry and by that time they were a dirty mess from dust blowing in.  I contacted him to come back out and clean the floors and he was very short and upset. He did come back out and did a light strip on the floors (again I had to help move furniture), which helped some but far from the result he promised. When he left after the re-clean he never even asked if we were satisfied and just disappeared. What even makes it worse is he stated We should have ground the floors and redid them which would have only been about $1000 more than the $1900 for the clean and seal however he initially told me it would be several thousand more to grind the floors. Also he apparently forgot what he charged me for the original job, $2250. This guy was a joke. I did call another company and they stated the could come out and fix his work for about $750. I guess I have learned an expensive lesson and everyone needs to watch out for this guy....