Best in Phoenix AZ

I don't know where to start this review. Everyone, from Darren providing a fair estimate to Jason, their Office Manager,who responds very quickly to any questions  to Justis & Cole doing the initial work, to Mike following up the next day. I just can't say enough. They are all wonderful.
Once the Plumber Guy, Carlin, finished repairing the pipe Darren came out within a couple of hours and gave us a very fair price. He even left some fans to start the drying process. The next morning Justic & Cole came out around 8:30 to do the clean up process. Eventhough we don't have any asbestos, they treated it like we did. This was very comforting to know that they took precautions. When Mike came out he said everything was dry (per his meter) except for a small part of the carpet. He left one fan to help dry this out. Avery came out the next day to pick up the fan.
Would I recommend the guys at PureTec Restoration, you betcha! If I have a problem in the future, I will call them in a heartbeat!

Ryan did a fantastic job cleaning up some mold that was found inside our wall from a cracked tub. He was very professional, easy-going and friendly-he got the work done quickly as well. Now we are at ease that we are completely mold free and the area looks great. Definitely recommend is you are looking for a mold-  remediation company in the valley!!

During monsoon season my house was exposed to a large amount of water. My carpet was ruined throughout my whole entire house. I thought it was going to cost a fortune, fortunately I found this company and gave them a call. They sent a confirmation email with my appointment time and name of the technician. The technician didn't only show up on time, but showed up at least 30 minutes early and began working throughout my house. My carpets looked horrible, after his work was done you couldn't even tell that my house was flooded. I was more than happy with the work done by Arizona Carpet and Restoration, I will continue to use their services and I highly recommend them for use.

Excellent service and they responded quickly to minimize the water damage.  Highly recommend them.

This company is abominable. They left my home completely destroyed, and created issues much worse than the initial plumbing problem.  Following a plumbing problem, they were quick to send a team out to survey the issue and inform me that their team could handle everything.  They stated that they would deal directly with the insurance company and that I would be responsible solely for my insurance deductible. Well that was in December of 2021. It is now July of 2022, and my kitchen and guest bathroom remain demolished, with dry wall removal everywhere. and a temporary plastic sink in the kitchen.  It seems that during this plumbing issue, no plumber actually did any work.  They came out an inspected (i.e. looked at) an area in the kitchen where Quick Restore had completely removed the sink, cabinetry and drywall to my garage, then left never to return.  Consequently my insurance only covered the basic plumbing and mold prevention issue.  I have been in contact with Quick restore for months now and they are refusing to return calls or do anything to resolve the state of affairs.  Their bill has been paid, minus the damage to personal property by their workers (broken chandelier and pressure cooker).

Quick Restore refused to come back out and replace  the drywall, sink or cabinetry they had removed. They stated they would only do so if the insurance company paid them for additional work. However, they did send someone to 'take pictures' and submit an additional estimate for repairs to my insurance company, which was subsequently denied. Thus leaving me with thousands of dollars in repair work to restore what they have demolished.

This company not only did not fix they problem, they caused a lot of damage and wasted a lot of time and money.  Definitely do not deal with them if you any work done on a home you value.  Stay away from these people.  Dealing with them has been hellish (and expensive).

I recently had water staining in a few of my great room areas and called several roofers. 3 roofers did not want to even deal with my roof due to my solar panels and recommended that I call separate electricians. My neighbor was happy with his recent reroof by Geo Roofing so I gave them a call. Letty, office manager, could not have been nicer. She told me that the owner, Marshall, could go by my house within a day and assess the situation. Marshall responded and gave me 3 options: quick repair (temporary), a 1/2 reroof, and a full reroof. Geo apparently has electricians they use to facilitate the solar deinstallation and reinstallation. I opted for the 1/2 reroof and within a week the job was complete. The solar panels had required laborious forms and solar company approvals and Geo took care of it all. Their work and follow through was excellent. I cannot stress how efficient they are in the coordination of many moving parts and workers.

Look no further for your restoration needs. Eco had serviced my home twice on different occasions and both times they were phenomenal. Their staff and supervisors are professional, communicative and gave thorough explanations of each step from demolition to reconstruction. Big thanks to Andy, the general manager, for his professionalism, knowledge and patience from the many questions I had throughout the restorations. Save yourself the time in looking for a reputable restoration company and go with Eco.

had the best experience with Stratton Restoration. They had no problem with my mother and I discussing updating a few things since we had to restore the house. If they didn't feel it would work either Wes or Gabriel would let us know why and help us with other options. In the end the house turned out beautiful and my mother feels she has made new friends.she loved speaking with Gabriel. He's very knowledgeable in his craft and will take the time to explain to you what, why and how about the rebuilding aspect of what he is doing. Sometimes that's helpful to know and understand why it has to be done in a certain way. One thing Gabriel taught me is restoration is so different from original construction; in that you creativity comes into play when putting a place back together. I would highly recommend this company for any and all your restoration needs!

Several weeks ago I came home from being away, and found my kitchen faucet had broken and left water all over.  I immediately drove to Lowe's and bought a new sink/faucet (my old one was dated). Today Justin and Dalton came to do the preparation for the repair.  They were so polite and efficient.  They went about the job and worked well together.  They kept everything cleaned-up as they worked.  I have great confidence in how they explained to me how the process would go and found their straightforward manner helped me to be able to not have any surprises.  If you have a water emergency, I highly recommend Drystar and especially my fine team of Justin and Dalton.

Had similar situation to other person. 80 days in a hotel I finally returned home last week. After feeling pressured into signing release started seeing damages done throughout. The tile guys they hired were the only part of experience that seemed to work out. Jim was hard to work with. He never gave updates or estimates. I had my replacement tile and carpet picked out days after flood, yet took him over a month to order it. (Wrong I might add) I called him to get update and he told me he had just placed order. It was backordered 3 more weeks. This was just the start of a VERY long process. I could write all day. I now am fixing the damages that were caused by this company. Everything required me to bring them back several times. Paint, drywall etc. Still have poorly done job on some parts of drywall. Lots of dings and dents in molding and trim. Chunks taken out of furniture etc. I informed them of damages done to coffee and dining table from move but they don't seem to think it was them. This whole process has been a headache. Glad to have my life back though.

Called the company to get a quote/estimated for the recent storm damage in our property. Ramon and Jeremy are two very nice and knowledgeable gentlemen who seem very committed. They even came back days after to pour water over the roof of the house to pin point where the leak was coming from in which they absolutely did. Now came estimate proposal to my insurance, they did not follow through. Ramon said that it will be there but it's three weeks later, no proposal. They don't even answer my calls and texts. I am now dealing with another company.

We hired this company to clean our grout throughout our entire house; it took him about an hour to do the work.  When he was finished he told us that it would take several days for the grout to completely dry.  After a week days we noticed that the grout was a different color in many different areas.....it looked like it had not been cleaned.  After trying to reach Craig for almost a week he finally said that he would come to reclean those areas.  He set a time from between 3pm and 4pm.....by 4:45pm he had not shown up or called....he just blew us off.  We called our credit card company and will be charging the amount back to him. Do not use this company!!