Best in Phoenix AZ

My water heater blew Monday morning.  My insurance agent recommended Darrin at Purtec as she said he wouldn't charge me for more than I needed as so many other water restoration companies do.  Darrin was out within the hour and complemented me on getting the water turned off as soon as I did-he contained the area in plastic and ran fans-his men came out the next day to check and said it needed another day.  They came out this morning and tested and everything was completely dry.  They took away all the plastic and fans and cleaned up after themselves beautifully!  I couldn't be happier with Darrin and his crew!

Ultimately, unimpressed. They get more than one star for how it started, but less than 5 for how it ended.  We had water damage in our kitchen and the insurance company stripped it down. We contacted this company on a referral, and at first they were very responsive. Since we were rebuilding anyway, we told them that we wanted to get a new cabinetry configuration, and they promptly provided a brochure for new cabinetry. Once the insurance funds came through, we contacted them and asked about specifics, to ensure we knew what we were getting. While they provided some of the information requested (like ROC#), the best way I can describe the response is a civil huffy. They concluded with something to the effect of since you're changing the configuration, we can't do the work. If this were the case, why didn't they say that upfront instead of wasting our time? I didn't really believe this was the reason, given that they gave us the brochure up front. Instead, I have a sneaking suspicion the change of heart was because we asked about things like ROC# and bonding. In the long run, I guess they did us a favor. We went with a different company, are thoroughly satisfied, and I've rated that company well better.

Hi.  my insurance company set up ACR to do the initial setup assessment, drying process etc on my water heater disaster. They were prompt, knowledgable and had great attitudes. Ill now have my carpets cleaned by them when the time comes.

We had water damage in our home, called SERVPRO & they responded quickly, moved furniture/appliances, removed the water, set up fans to dry.  They came back twice a day to check progress.  Employees were efficient, very respectful & went above & beyond.  We highly recommend this company!

I had a water heater bust and after I got it replaced Quick Restore came right out and started the clean up. They did a very good job and now everything is back to normal. Thank you to all the crews that came out to help with the restoration of my garage and inner walls of my house. It all looks great!

After a hailstorm, they moved in and sold hard;  promised a lot and provided little beyond the basics. Failed to install a piece of flashing where I now have a leak. Damaged back deck with many promises by the owner that he would reimburse us. Many promises was all we ever got. Dropped lots of trash in attic. Put in a membrane over ridge vent, so there is NO ventilation. Scammers, in my opinion. Just out for the quick buck.

After a pipe burst inside the bathroom wall, we had Ecodry come out and help us out.  Jesse was a awesome sales rep as he went over everything clearly and listened to us.  The very next morning the crew of Jake and Zach showed up promptly and kept me informed as to the process and everything they were doing.  They all did a amazing job, cant wait now for the restoration.

Stratton Restoration did an amazing job remodeling our bathroom after a water pipe leak in the ceiling.  In addition to replacing the ceiling, and painting the entire room, Stratton also replaced laminate floors and molding  throughout the house and carpeting where needed.
Carlos was the Project Manager for the project and was professional, well informed and explained the process and stuck to the timeline as stated.
Whenever I had questions he was easily accessible and responded in a timely manner.
I would definitely recommend Stratton Restoration for future projects.

The estimate they gave us had items and work that were not even related to the damaged. The estimate was 3 times the amount of 2 other estimates. They prefer to work directly with your homeowners insurance....maybe because they are overcharging. Do not use this company!  Avoid them at all costs.

Silver City Restoration did an excellent job when they worked on my rental condo. Melanie Hunt was very helpful and responsive. I would definitely use them again!

Called the company to get a quote/estimated for the recent storm damage in our property. Ramon and Jeremy are two very nice and knowledgeable gentlemen who seem very committed. They even came back days after to pour water over the roof of the house to pin point where the leak was coming from in which they absolutely did. Now came estimate proposal to my insurance, they did not follow through. Ramon said that it will be there but it's three weeks later, no proposal. They don't even answer my calls and texts. I am now dealing with another company.

Stay away from this company. Paid $1000.00 to have my pavers sealed. 6 months later it looked terrible. Have been calling for 1 1/2 years with no response. This company is a scam.