Best in Phoenix AZ

Last year a hose blew off my neighbor's toilet and sprayed water all through her house the Saturday before Labor Day. We have patio homes that share a common wall so some of the water leaked into our garage and my closet and bedroom. The water damage was sooo much worse at my neighbor's. I called PureTec and Darren was at our location in the west valley in under an hour. Fortunately the damage on my side was minimal. He pulled back the carpet and got a fan going until his team could get there and pull up the padding, etc. They had us back to normal in a few days. It was watching Darren helping my neighbor that was truly amazing. He calmed her down and sat with her at our kitchen table and patiently talked her through the entire process that was about to happen, and he helped her collect what she needed to spend the night with family. He worked diligently with her homeowner's insurance to ensure that the extraction and drying was covered, and I can't even remember how many times he came by to check on us, and our neighbor while she was working with the packing company to remove her belongings to storage while the restoration work was being performed. If any of my friends even mention a water problem, I am ready with Darren's card. PureTec is a company that operates with integrity in an industry where many do not.

Phoenix Flood is the best remediation company I have used.  They are very unique in several ways.  Unlike most remediation companies they are not trying to get a big insurance claim.  Ryan comes in and assesses the situation and has recommended not making an insurance claim when it doesn't cost too much to just solve the problem and make the repairs.  They also do a very good job of providing options and educating you on what makes since to do.  I truly wish I had come across his company sooner.

My daughter referred me to Arizona Carpet and Restoration because she had a good experience with them. (She also referred me to Yelp, so here I am sharpening my review skills!) Anyways, I have my share of pet stains, so I called this company to see what they could do. They scheduled me within the week which was nice, and when the carpet cleaner arrived, he treated every stain before pulling out the big guns. The steam cleaning method seemed effective, and didn't take long to dry, all things considered. Sure enough, he got the stains out. It did bring up some odors, but he warned me about this, and they went away soon thereafter. I'm happy with the experience, and would recommend them as the customer service was up to par.

We had water damage in our home, called SERVPRO & they responded quickly, moved furniture/appliances, removed the water, set up fans to dry.  They came back twice a day to check progress.  Employees were efficient, very respectful & went above & beyond.  We highly recommend this company!

Ripoff artists.  Told us 5 days, and now 3 days later, they're just going to start doing with asbestos.  They keep saying the  insurance company will pay for it. How do they know what coverages we have? Hate this company!  Verbally told us that they won't damage any our cabinets.  But as I read the contract,it says that they are not responsible for any damage to anything.  Hate this company.

beware of geo roofing!!! geo roofing is a horrible horrible company!!! in early february mike peterson (geo salesman) came to my house and gave me a quote for a new roof on my house. he said they were running 2-3 weeks out. i paid them a down payment of 5500 and they gave me an install date for february 26 2019.  letty (geo office manager) called me on the evening of february 25th (the day before they were supposed to start) and told me they wouldn't be able to start until march 6th now because they were so backed up. march 6th came around and nobody showed up and nobody called me to let me know what was going on. i tried to call mike peterson (geo salesman) and he didn't answer. i left him a message and he never called me back. hours later letty (geo office manager) calls me and says all her roof workers got in a car accident and now they wouldn't be able to start until march 11th. so that day came around and guess what...nobody showed up again and no call from geo letting me know what was going on. i tried to call letty but she would not take my call. they have a receptionist screening all the calls. the receptionist was very insistent on getting my name and why am i calling. they would not refund my 5500 down payment so i had to call my credit card company and dispute the charge!!! this company is soooo bad. i just don't want this to happen to anybody else. beware of geo roofing az!!!

We had a leak in our bathroom and I didn't think much of the area of the wall that was wet.  Once I spoke to the plumber, they suggested we have EcoDry out to check out the area first.  Boy, I am glad we did!  Hunter was out that evening and we sure had more water damage than what could be seen.  He explained the process and had a crew out to do start the reclamation process.  Our adjuster was out on a Sunday and Hunter asked if could bring the crew in earlier for the adjuster but he didn't want the tea rout to happen just yet.  They were very accommodating to what the adjuster needed as well as us.  The crew came out on Monday - Ryan K., Justin L., and Brad B.  Great group of guys!  The job was a bit bigger than anticipated as they found more water up behind the tile.  They took care of us and got us set up with 2 fans and a dehumidifier once the walls and tub were removed.  The plumber was then out that afternoon to fix the plumbing issue.

Every day we then had a supervisor come by and check the progress of the dry out.  Thanks to Jacob, Roland, and Matthew for checking the area daily and after five days, the dryers are gone.  Yeah!

They suggested RMJ Construction to do the rebuild and Manny was out last week to figure out the next steps.  So far the experience has not been so bad with the great people we worked with at EcoDry.  We are very grateful the plumber made the suggestion as the issue was much bigger than the eye could see!  Thanks for taking great care of my family!

Worst customer service EVER!  Refusing to contact me after I was sent a bill for $2000 six months after work was complete, which was done poorly by the way with broken tiles and an entertainment center, both of which they tried to cover up to myself and the supervisor.  While the bill was given six months later, they refused to let me make payments without interest and only would contact me via email.  They told me there isn't anything worth discussing and they refused to call me.
We were recommended the company by our insurance and the insurance has thus been contacted and advised to no longer recommend the company in the future.
If you have a choice, GO WITH SOMEONE ELSE!

What an amazing company! From my first call with Robbie to meeting with John to meeting Marty for the start of the clean up. They were so fast to respond to our needs. We had a condo that flooded and they got there so quick and started clean up right away. They had to remove cabinets, all appliances, and furniture had to be trashed. This is now be my only go to company for restoration services asnd i highly recommend them to anyone!!!! I would give more then 5 stars if I could.

I have used Silver City on a number of projects ranging from a roof replacement to a French door replacement after a break in. Both times the workers were prompt and courteous. Best of all no issues with the claims adjuster.

Called the company to get a quote/estimated for the recent storm damage in our property. Ramon and Jeremy are two very nice and knowledgeable gentlemen who seem very committed. They even came back days after to pour water over the roof of the house to pin point where the leak was coming from in which they absolutely did. Now came estimate proposal to my insurance, they did not follow through. Ramon said that it will be there but it's three weeks later, no proposal. They don't even answer my calls and texts. I am now dealing with another company.

Stay away from this company. Paid $1000.00 to have my pavers sealed. 6 months later it looked terrible. Have been calling for 1 1/2 years with no response. This company is a scam.