Best in Phoenix AZ

My water heater blew Monday morning.  My insurance agent recommended Darrin at Purtec as she said he wouldn't charge me for more than I needed as so many other water restoration companies do.  Darrin was out within the hour and complemented me on getting the water turned off as soon as I did-he contained the area in plastic and ran fans-his men came out the next day to check and said it needed another day.  They came out this morning and tested and everything was completely dry.  They took away all the plastic and fans and cleaned up after themselves beautifully!  I couldn't be happier with Darrin and his crew!

Phoenix Flood is the best remediation company I have used.  They are very unique in several ways.  Unlike most remediation companies they are not trying to get a big insurance claim.  Ryan comes in and assesses the situation and has recommended not making an insurance claim when it doesn't cost too much to just solve the problem and make the repairs.  They also do a very good job of providing options and educating you on what makes since to do.  I truly wish I had come across his company sooner.

This company is amazing. I call them for everything! Plumbing, electrical, remodeling, etc... I called them to fix my bathroom... they remodeled my bathrooms in 2 weeks. I called them to repair my house, and they handled it the same week at a decent price. I just moved out of my house, and during close, we encountered a plumbing issue... THEY ARE COMING OUT RIGHT NOW!!! . Just hire them to do everything for your house. Don't let anyone else touch it.

We had water damage in our home, called SERVPRO & they responded quickly, moved furniture/appliances, removed the water, set up fans to dry.  They came back twice a day to check progress.  Employees were efficient, very respectful & went above & beyond.  We highly recommend this company!

Their responses were quick and clear and the guys were always right on time . Very easy to work with and Mariah in the office is super sweet too. Definitely recommend

When we purchased our home the home inspection showed needed roof repairs. Geo Roofing got right on the bid for work and once we settled with the seller came right out to do a great job! Crew was professional, curtious and did a great job. Later we had solar panels installed, we had Geo Roofing come back out to check on the roof afterwards. They found many issues that needed fixing and the Solar Company had to return to address. Roofers noted such issues as replacing tiles of the wrong size and color as an example.  Thanks Geo Roofing for watching our back!  Definitely would recommend this kind of company.

We had one water damage incident after another. Right after the first, I asked a tradesmen for someone who could work on our second one. He recommended EcoDry as his friend owns the company. Yelp reviews looked good.

A nice man came to look at the damage and recommended we start by taking off the drywall damage, spray an anti-microbial, and putting in fans. One of the three people who came to do that was being trained so one man mostly just told him what to do. I stopped the process there to wait for the insurance company's recommended contractor company's estimator to look at the site and put in the claim. In the meantime, I asked EcoDry for a bill. That way I could get a feel for their costs.

Their costs were, in some cases, three times what the two estimates for the first incident were if I used those line item costs. Most companies use the same software program when they generate an estimate they'll be showing insurance people. It just does not look like EcoDry used that same program (unless their's has added a built-in multiplier). They also, in my opinion and according to my measurements, padded the quantity of materials by, in one case, 10 times.

If I used the costs provided by the other 2 estimates (which were nearly identical) and used my measurements (and I know how to figure square footage), they should have charged a bit less than half what they charged. That was a $1500 difference on this tiny job!

I would not touch them with a 10 foot pole which they would probably be happy to sell me for $500!

We hired Stratton Restoration cause we had water damage done to our kitchen island. Stratton communication has been terrible. Also every date they say they will have something done by hasn't been made. The lack of communication is very frustrating.

Dry Star came out quickly, and mitigated my damages.  They were easy to deal with, and very professional.  I would highly recommend them for emergency dryouts.

We had a leak in our roof a year and 1/2 ago USAA sent out Silver city.
They repaired the roof and the ceiling in the kitchen, in a timely manner.
Fast forward to October 5th 2018 after the rain we had i noticed the same area in the kitchen ceiling started to crack. Called USAA they said it's still under warranty with SC so i called them on the 8th, 10th, 15th & 17th with no updates or contact from them. On the morning of the 18th they called and said they will be in 30 mins.  I had to leave work and the guy said it was a rookie mistake the guy didn't repair high enough.

He said they would contact me about repairing the ceiling.
So i started with the phone calls again (as no one ever called us)
Called 10/29, 11/5, 11/8, 11/9  on the 9th they gave me the project managers phone number for JIM when i called it wasn't JIM it was another project manager Robert for the east valley.
He said he would call me back (never did)  I called Robert on 11/13 at 8am
And he said he would call me back. He did 2 hours later he called and said he was going to send one of his guys from the east valley  even tho it isn't his job. The guy that repaired it was awesome. He said he would be back at 7 am to paint.  I waited until 8:30 and then called again.
Robert said remember i said it wasn't his area and that he spoke with JIM and he was sending someone. Which he obversely didn't. Robert called JIM and said you need to call us. When i didn't hear anything back i called Robert back and he said Jim was suppose to call me.  
Robert gave me JIMS number which JIM did not answer.
SO PO right NOW......

Called the company to get a quote/estimated for the recent storm damage in our property. Ramon and Jeremy are two very nice and knowledgeable gentlemen who seem very committed. They even came back days after to pour water over the roof of the house to pin point where the leak was coming from in which they absolutely did. Now came estimate proposal to my insurance, they did not follow through. Ramon said that it will be there but it's three weeks later, no proposal. They don't even answer my calls and texts. I am now dealing with another company.

Don't use them (him) Craig comes off very profession at 1st but once he runs and cashes your check you will never get him to respond back or call you back. Also changed his name to CMS restoration because his rating was so bad. He's a shiester. Don't trust him. When it drys is when you can tell it's a very poor job and he's already ran to the bank.