Best in Phoenix AZ

Cindy has been my lifeline recently after soon to be 2 years of water problems caused by other condo owners. It's been a nightmare. I've had other remediation and restoration businesses and none have been as supportive as Arizona restoration.

Very professional, reasonable prices, showed up on time.  Had suggestions to improve the project.  Would definitely use again.

They start of strong and then when the owner is out of sight and mind they don't call, they give incorrect dates, send wrong invoices and don't pass message from office to field staff.  Three times I had to tell the office girl to send the crew at a specific time since we work odd hours.  Instead they show up and leave when no one answers.  Managers try to upsell side work and not part of claims and send contractors without permission.  Never again and glad it is done!

The crew from Integrity just left my house a little while ago, and I have to say it has been a great experience working with them. Soon after I filed our claim for water damage, the crew came from Integrity to remove our belongings from the affected rooms and store them in their warehouse. They were very careful to wrap all furniture and carefully packed the contents of dressers, bookcases, drawers and shelves, etc. They packed them all in boxes, labeled all the boxes, and accounted for everything in writing. Today they brought everything back since our restoration project is now complete. Again, they were very careful with unpacking everything. They had taken lots and lots of pictures before they packed anything, so this helped them to know where everything was supposed to be placed. My experience with Integrity has been outstanding. I can't say enough about how trustworthy, friendly, professional, and thorough all the employees have been. I highly recommend Integrity Contents Services....they will take good care of your things while work is done in your home. Thank you Pete and Integrity!!!

I had a water leak in the wall the day we were leaving for vacation.  I contacted Pat and he explained the steps we should take to get it taken care of. So while I was on vacation, we had family come to the house to meet the technicians and with being able to contact back and forth via text and phone calls to get it addressed, we had it solved and fixed before we returned home. Pat was great with his explanations and very responsive throughout the days when I had questions. Definitely helped relieve some of the stress considering we were away on vacation. I would use them again if the need arose.

Took them 24 hours to actually come out then I never heard from them again. No estimate as was promised. No follow up phone call. Horrible customer service.

This was my first experience with a supply leak in a wall that caused water damage to the extent that I needed to file a homeowner's insurance claim. Our plumber recommended Preferred Choice Restoration and I am so thankful they did! They have made the process so easy and smooth from the water mitigation to the repair. They knew the process so well and were very helpful and nice. Every single person I talked to over the course of 3 weeks was so kind. I would highly recommend them to anyone who has water damage and needs repairs or just wants to remodel. They made the whole process so much less stressful. Thank you to Jake and Mark and Margaret and the rest of the crew for being totally awesome.

I've had the pleasure of working with this team extensively through and office and clubroom renovation in 2019. They've been exceedingly responsive, honest and transparent. Vladimir brings a cool, collected and calm energy to the projects he's managing. I'm a very type A client and he handled my questions concerns and ideas with tact, poise and professionalism. I'd highly recommend this team for any of your renovation projects.

Scheduled an appointment on Tuesday to have someone out to my house Friday for a quote. I was super excited to have them out because of how friendly and helpful Mike was at the initial scheduling time.

But that's where it ended. I took time off of work to be home to have GPS out to the house... that's a personal day I will never get back. No show, with no courtesy call. Around 4:00 I finally got a call. I get people are busy,  but please understand that an appointment is an appointment.

At first I thought wow that's kind of expensive!  Then I saw the job they did.  We have no carpeting, but needed a loveseat and 2 recliners cleaned.  They took them outside and cleaned for 2 hours; included the throw pillows and an ottoman.  The furniture looks like new, and the job was absolutely worth the price.  Just goes to show you get what you pay for!

They texted prior to arrival; were on time, polite, and efficient.  They are now in my household services book for future reference.

Nathan was responsive and answered all the questions we had. He was professional and prompt and if we have any issues with odors or water damage, we'll be sure to use them again!

We had mold in our bathroom that went all the way to the neighbors bathroom. All dry took care of it all and safely. After their work was complete we had a company test for any leftover mold and the results came back clean for both affected bathrooms! The employees were also very kind and professional. They worked directly with our insurance too. Thanks All Dry!

These guys courteous and professional. I had an issue with mold growing around an old water heater and they replaced the entire platform and replaced the water heater for a reasonable price. I would definitely use them again!

I am very satisfied with the work and keeping me informed of when they
were going to my dad's former condo to do repairs after a water leak.
The place looked better than it ever did when they were finished.

If I could give negative stars, I would STAY AWAY FROM THESE PEOPLE AT ALL COSTS and go to an honest handyman type company for simple jobs- not only was I quoted 417$ within 2 minutes of a clogged kitchen drain. Then man showed up an hour late out of estimated arrival time! And when he got here he was looking very unsanitary no gloves and booties or other sanitation methods as explained on their website! I kept calling and the receptionist kept lying saying the plumber is 5 minutes away, 2 minutes away etc and also then he stopped to get gas.... The only one blowing any gas was HER and her crazy, dumb excuses. Not reliable, not honest company, not affordable ......I fixed my own drain for the cost of a 20$ plumbing wrench

Larry and his crew at ALM did an excellent job at my home.
It turned out when my hot water heater failed the drywall mud that was used on the drywall that needed to be removed came back positive for asbestos.
Hearing the word asbestos had me worried for my family but after talking with Larry he put
me at peace of mind, safety was his top priority.
Marco, his supervisor was professional and polite.
The crew arrived when they said that they would and the job was completed when I was told that it would be. When the job was completed they broke down their equipment and material and left my home in excellent clean condition.
I could definitely recommend ALM.