Best in Phoenix AZ

The owner of the company is great!  He has helped us a couple times in our house and we can sleep easy at night knowing the problem was resolved well.

Excellent service, prompt, polite and boy, do they know their stuff!

What can I say? Phoenix Metro Carpet Cleaning did an AMAZING job! Excellent prices, thoughtful technician and overall a great experience. I just had them do my sofa this time around but you bet I will be calling them when I need my carpets cleaned! Seriously cannot recommend this company highly enough! 6/5 stars!

I don't leave many reviews but Rick Thompson is a very gifted and talented individual who repaired the walls and baseboards in our home that sustained significant water damage.

Called and explained the extent of damage to him and then sent him email photos. Rick got back to me in very timely fashion letting me know that the size and extent of work was within his capability. He stopped by and assessed everything discussing what needed to be done, the approach and the cost. He took his time matching everything as perfectly as possible and never was in a rush. Following completion of the job and painting the walls, the texture and look matched so perfectly that no one could tell the walls in our home were ever exposed to water and cut down. Everything looked like the original build.

He has over 25 years experience in the industry which is evident in the quality of his work. Also, very personable. I enjoyed talking to him about current events as much as watching him do his work of art in our home.

He is also a rosieonthehouse.com certified partner with great reviews (rosieonthehouse.com/part…) and BBB accredited.
In addition to drywall repair he also repairs stress cracks, patio ceilings and entertainment centers.

Highly recommended. Nothing to lose to contact Rick and discuss your project with him. If it's within his capability, it will be great work.

Why are there only 5 stars?  I wish there were 10.  I just had my carpet cleaned and stretched today by 2 great guys.  Dalton and Carlos.  They did an excellent job on my carpet, and I have a lot of it!  Some of the carpet was very badly installed.  They had to really work to get it stretched properly.  The cleaning was so great!  My carpet feels so clean and soft now.  I highly recommend this company to clean your carpet.  They definitely exceeded my expectations!  Thank you both Dalton and Carols!  Fabulous job!  I WILL be bringing you back next year.

Bought a new home and needed the dryer vent cleaned. The appointment was easy to set up, they arrived on time. Did what they promised. We're very polite and explained the process. Great company.

Highly recommend Kieth and Saviour's. I had a few companies give bids for a leak restoration and they seemed to be the best. Kieth is a nice guy, honest and did good work.

I own an insurance agency and refer all my clients to Servpro who need fire/water restoration.  They have helped several clients determine if it was worth it to file a claim  If a claim had to be filed they work with all insurance companies and when it's a small job paid by the client they were still happy to take the job. All of my clients big or small have told me they received great service.

Zeke, great guy and does the most amazing work.  We have a dog and he made the carpets look better than new.  Highly recommended and at a reasonable price too!  Give him a call.

I'm the beginning, everyone was nice and responsive. As soon as work was suppose to begin and I agreed to their job, things began to get complicated. I was unable to get information since HD began blaming USAA and USAA began to blame HD. I was the go between to get work going and through this process! I was working with both sides the WHOLE time. From 7/7/22 until like 9/21/22, I had been battling with this bathroom. Yes, just one bathroom! I NEVER received information if my tile selection was in budget, if my vanity was in budget... nothing! I had to pay cash for a few things that needed to be corrected due to poor workmanship prior to my home purchase such as metal guards covering electrical wiring and the wiring going between the drywall and framing to be moved and ran through the framing instead along with a light switch to be slightly moved after I removed a 6 small wall.
Now that the work is done, after already complaining, the shower floor has a slope in a corner that collects water, grout lines have openings in them behind a faucet in the bathtub and the tiles they choose to place right in the entry way of the bathroom on the floor make it look like there are stains. Not to mention they had to use self leveling concrete before doing the tile, then placed the vanity with 1/2 gap and no trim or anything. And the vanity top was not level to the wall so it has a 1/2 gap at least from the back of the vanity also.
I was also told that my grout would not need to be sealed in the bathroom (shower, floor or tub) when I asked- well.. it certainly is not very easy to clean when you have pooling in corners in your shower! This was supposedly them matching the insurance price. $12,000 later, in a small bathroom with a bathtub, single sink, shower stall and toilet that just needed to be ... I will need to be doing more repairs. Not what I was expecting from this leak behind the shower .. I would NOT use them again. The only time they made sure to return my calls was when they were collecting my money. Also the silicon the placed, or so I thought, around my faucets on my sink leak also. They also had to replace some of the grout on the floor tiles and now it does not match. This company is not worth your energy. All they said was they were so busy they could not keep up. All I could think is then don't take on more! Let me go somewhere else!

This was my first time working with Servpro. They responded quickly and professionally, they did everything they said they were going to do and their quality work was beyond what I expected. I will for sure recommend them and work with them again. Carrie and Dustin are very great to work with!!!

One of the worst companies I have ever dealt with. It has been 8 years since my house fire and i still cant find half of my stuff. They never returned my wedding dress and I have had random people call me telling me they have my stuff. Some of the stuff they gave back to me wasn't even mine.They took inventory but for some odd reason SO MUCH is missing. Contacted them and BBB years ago but no one cared to follow up.