Best in Phoenix AZ

Solid quote in detail, workers on time, careful work, good clean up, happy wife.

We had three other contracting services come out for estimates. Lotus beat all three estimates! Had water damage to the bottom of our kitchen sink cabinet & under the kitchen sink granite (the wood was completely ruined) They repaired it ALL. Since we did not go through insurance  it was a costly expense for us. However, it would have been much more costly going with any of the other contracting service companies that came out.
Lotus did a great job! & everything looks wonderful :)  Thank you!

I found myself in the most impossible, stressful situation and needed help badly and fast. Contacted Bryan Swallow and from the first minute we spoke- I knew I was in good hands. I didn't realize how good until my project took many different  turns (because it was an out of the ordinary voc situation. I guess all of those are out of the ordinary but this one- for the books)!

Bryan always, always answers his phone and is polite, courteous and beyond helpful. Nothing is too big of an ask. He is a wealth of information for anything disaster related. Plus, if he doesn't do it- he has a roledex of equally fantastic contacts that can. Trustworthy, prompt and careful. Detail oriented!
He was the only one that said he could and would help me - and he did. Above and beyond. Highly recommend. And he is a very nice person. Thank you.

You always hope you're not in the situation to need this kind of service...in fact you may not even know it exists. When we found ourselves in need of these services we didn't know what to expect. However AAT exceeded all of our expectations. Cleanup was thorough and quick and they took care of all insurance paperwork in a timely manner. The remodel  was excellent and they were excellent at communicating regarding services. I would highly recommend them without any hesitations.

We were in San Diego for the summer when a sprinkler line broke under the driveway of our home in central Phoenix during July.  On receiving a call from my maintenance man, I contacted USAA who carries our homeowners insurance and was referred to Paul Bailey of DriRite CMG3... they are a preferred contractor for USAA.  As a 52 year member of USAA I was not disappointed by their referral.  They found the problem and repaired it quickly.  Everything was handled by DriRite professionally and over the phone.  I didn't have to fly back to Phoenix to get the job completed.  That part of the driveway looks better than the original installed in 2001.  Paul and DriRite did the best restoration job we have had done in our 52 years with USAA.  I would refer them to anyone needing restoration work.

I can't say enough about the professionalism and great customer service this company exhibited. They were recommended by our insurance company after an upstairs bathroom flooded and caused weak walls and mold. Every part of the team-Paul, Corbin, Alex, Nathan and Sandy-were exceptional. My elderly mother lives in the condo and they went out of their way to make her bathroom safe and accessible during and after the work. . Highly recommended!

Last night we had a midnight call on a holiday weekend from a tenant that had a leak that could not easily be explained over the phone. We called Service 1 at midnight and they were happy to take the call and prompt to be on site within the hour. Woke up this morning to a call from Rob letting me know it had been easily resolved with no damage and significantly cheaper than we expected. Wow! Consistently the team at Service 1 Restoration has helped us out of what were minor catastrophes only to find out that they were able to remedy our plumbing or leak situation significantly easier (and cheaper), than we expected. As a property management company owner the value of having industry providers that are on time, honest, and know their stuff, is paramount to the success of our business. Thank you Service 1 for letting us sleep easier knowing you are on the job!

We have worked with Ken and Marymargaret on many projects. They are both very honest and hardworking and easy to work with and for.
We look forward to working with them on other projects as they arise and give them a high thumbs up for others who seek their services!
Thank you
Phillip Boldt

As an insurance agent I love Ray because he helps my clients avoid turning in tiny clams. He just went to a client last week helped to fix the situation and it was far under her deductible. The other water damage Restoration company I referred her to sent out one of his lackeys and told my client immediately turn in a claim. This would raised her rates for 3 years. Ray spent the time with my client to make sure she understands what she's doing. Thanks for all you do!
I love that he does water damage, mold, and other emergency clean up issues. Luckily I have never had to send him a fire!

We have had Sun Bright Pool service come out on several occasions to repair our pool equipment, through our Home Warranty company. They are terrific, to say the least.  They are professional, knowledgeable, neat and clean, and all very personable.  They provide excellent service and provide us with detail on what is needed or has been done each time.  This past week Jerry came out and serviced the pool pump.  He called me when he was done, explained what he did and wanted to verify that there were no other problems we wanted him to check.  A great guy!!  Just like the others that have been sent out!

Thank You Sun Bright!!  You have my vote of excellence!!!

I hired Mission Restoration in March, 2022 to install a new shingle roof on my house, and new flat roofing on my patio cover and on a free-standing RV cover. Among the six roofing contractors who gave me estimates, Mission had the best combination of pricing and non-onerous contract terms.

Two of Mission's competitors had slightly better pricing; however, the terms of the contracts they expected me to sign were absolutely ridiculous.  Those competitors' terms said, in layman's language, that they were not responsible for any consequential damages (including property damage or bodily injury) caused by their work or workmanship, and that if they were somehow found responsible for damages, those damages would be limited to no more than the cost of the contract. So, for example, if during the roofing process, their crane operator (who had to lift my AC unit so the crew could roof underneath it) messed up and dropped the AC unit through the roof, landing it on my head, the contractor WOULDN'T be responsible, and if they were found responsible, the most I could recover was the contract price of the job, even if I was left paralyzed, with a hole in my roof and ceiling, and with a smooshed AC unit!  Even more ridiculous was the fact that those proposed contracts from these shyster competitors of Mission Restoration actually said these terms had been discussed with me (they hadn't) and that I was getting a price discount in return for agreeing to them. What a crock!

Mission's contract included none of the self-serving B.S. language of its competitors. It was straightforward, fair and reasonable, and their pricing was competitive. They also answered my questions in a timely manner and had favorable online reviews. So, I went with them.

On day one of the project, the crew showed up on time and ready to work. They were courteous, respectful and diligent in trying to clean up debris and roofing material as each installation day ended.

Most impressive was the fact that unbeknownst to me, I had a lot more sections of water-damaged/partially rotten wood (under both my old shingles and under my old flat roofing) than previously anticipated. Mission's price quote included a certain amount of wood replacement but when that amount had to be almost quadrupled, there was only an additional pass-through charge for the extra wood (with no markup), but NO additional labor charges. Also at no additional cost (material or labor), the Mission crew even installed 1 x 2' trim around the entire perimeter of my RV cover since the original homeowner hadn't bothered to install it, and since the Mission project manager said it was needed before they could replace the drip-edge after the flat roofing was installed on the structure.

At the end of the job, the crew meticulously went over the entire outside of my house with a roller magnet to pick up any stray roofing fasteners and Chaz, the project manager, asked me to join him for a complete walk-around inspection of the job to ensure I was satisfied. I was. My new roof looks great!

In short, the Mission crew was diligent, conscientious, and respectful of my home. Most importantly, they did a 5-star job!

I did delay writing this review until now because it hadn't rained hard in my area since the installation was completed early last April. Now that we've had several extremely severe monsoon storms, I can verify I've found no leaks and that all of the workmanship appears to have been just what I bargained for.

Today's contractor world is mostly a dumpster fire, filled with contractors who are unreliable, unscrupulous, disorganized, overpriced and downright lazy. Finding a really good company that cares about quality, customer satisfaction, commitment and value is rare; but Mission Restoration is one of those companies.  I've now recommended Mission to a several people and would certainly recommend anyone looking for roofing work give them a chance to impress you as they've impressed me!.

Totally unprofessional and 30 grand over the quote we accepted elsewhere.
Frank is a complete loser with a huge ego and very little knowledge.

Driving on the 10 W when either the owner or an employee decided that they were above waiting to get off on Avondale BLVD. Cut right in front of me (when there was clearly no room) in his lifted tan Toyota Tacoma with my son, causing me to slam my brakes on. After giving him a well deserved honk he decided it would be smart to get aggressive with his brakes. Complete trash can of an employee. Riding people's rears and flooring it on streets in and out of traffic. Then we get stuck at a light and he gets cheeky creeping up next to me going to town on his horn while waiting for the light to turn green. You guys should be embarrassed to have someone like this driving around with your logos all over their truck. If you're the owner, then you should be embarrassed to call yourself one. I'll just go ahead and pass this around so that everyone knows how unprofessional you are.

I use AZ Fire & Water Restoration on many of my properties, and recently used them for my personal home. These guys are great! Free inspection, and they won't sell you anything that you won't need. They explain things in terms that you can actually understand, and SHOW you what they are talking about! Darren, Tyler, Andrew, Sasha, Jeff, and the whole crew are truly great! They will definitely leave you with a peace of mind. Thank You, AZ F&W!