Best in Chicago IL

Wonderful experience this week with Apex. First, their answering service is very thorough and professional. (I didn't know anyone still used answering services!)  Jon came out to help with a toilet tank that wasn't filling. I appreciated that he explained everything that was going on in the tank and how he was going to fix it. Very professional demeanor, knowledgeable and friendly. Well done.

I called Vanguard for some plumbing that I needed done in my Kitchen and  the guy was very nice and professional. But I just think that for what I had to get done it was not a fair quote.
The TOTAL was $1,575.00 for :

- install new water lines for kitchen faucet, dishwasher and ice maker
- install new water liners for bathroom sink, tub and toilet  and pvc pipe

$1,000 thousand would of been better.

It was a Saturday evening when we discovered a waterfall in the basement and we couldn't turn off the water line!  Our regular plumber didn't even respond to our message so we realized we had to find someone who was willing to come out at 10:00 at night so we put out a request on yelp.  Victor responded right away.  To be honest we were waiting for a reply from another 24/7 listed plumber.  In the meantime we described the problem to  Victor, checked his reviews and decided we would take the plunge.  Luckily for us Victor came out with his covid mask on late Saturday night to assess the problem and was willing to come back the next day to execute the job that was needed to stop the leak.  First thing Sunday morning he cut through more of the drywall, found the leak, repaired the pipe and told us what to watch for.  As the other reviewers have said he was professional in his demeanor and appearance (both he and his truck were spotless), knows his way around pipes and patiently answered our many questions.  We would recommend him to others and would definitely use him for all of our plumbing (and sewer) needs in the future.

These guys are amazing. Easy to schedule, responsive to their website even on the weekend, and the two times I had their employees come to my home they were punctual to the minute, professional, friendly, competent, and fast. They prorate to the minute for their work, and they didn't dawdle for moment. They are awesome!

Had an issue with the hot and cold water to my washing machine, they showed up the next day and fixed it when others wouldn't. Great stuff

Bert is kind and thoughtful and does good work, all the 5 star reviews are well earned!  We were closing on a house and needed an honest plumber to tell us about a sewer line that was rife with problems.  The seller's plumber was continually lying about work that he said was done and every time we asked Bert to confirm the other plumber's work, the other plumber had not done the work.  I was grateful to Bert for his availability and patience with the tumultuous process we had up to our house purchase/closing.  He made multiple trips to scope the sewer line (oh, the drama!) and were thankful to have him on our side.  When we finally got to the point that we were either going to get the house or not because of the communication problems around the sewer line, Bert stepped in and said he could do all the work needed for a set amount.  We trusted him and bought the house, and we're so glad we did both!  The execution of the work done by Bert was professional and prompt.  Bert lets you know when he's going to be somewhere, and he follows through (so rare in any business!). Bottom line: Bert is the kind of person you can count on to do stellar work and to get the job done right.

They deserve a negative rating. Late, lazy and bad service. Said my ejector pump was fine and 3 weeks later it failed. Supposed to come Friday but came Saturday 1 1/2 hours late.  He didn't want to mess with it since it was in the crawl space, I'm guessing. Never again!

We discovered a gas leak on a Sunday, so I called  around to about 5 different companies to find an appointment and compare pricing. I went with Plumbing Pros because out of everyone I spoke to, I felt that Gary was the most knowledgeable about the work and transparent about the cost. We set an appointment for the next day and his guys were even able to meet me earlier than scheduled, which was great. They came in, quickly identified what solution was needed, went to get the necessary replacement pipes/valves, and were completely done with the repair in less than 2 hours. The price was reasonable compared to other quotes I received. On top of all that, the guys who came out were very pleasant to work with. Overall, I'm very satisfied with the quality of service and will be calling on them again for future repairs.

These guys went above and beyond. I bought a new unit in my building and there were a few items I'd planned (fixture changes, sconces, outlet tests) and a few I didn't (2 broken breakers, and a few other complications). Jose was professional, polite, and very helpful. I knew just enough electrical to get part way on some of the projects then got stuck. He made above and beyond trips for parts on short notice and was very easy to work with, both him and his assistance for the heavy lifting. I wouldn't hesitate to hire them again, and in case you need them to be insured for your homeowners association, they quickly provided this as well.

Pretty terrible experience. I had a backup in my basement so I called Captain rooter out. After walking around they told me they recommended to hydrojet the line to clear it and then stick a camera in the pipes to see what was going on.

Quoted me $1300 because there was no cleanout (WRONG). I showed them the cleanout and now the price became $900. They took a look into the cleanout and dropped their flashlight which became stuck as well. Refused to get it out and never responded again.

We are new homeowners and reached out after discovering a wet rug and what appeared to be dried sediment in our laundry room. I smelled sewage, and my wife didn't, so we needed to consult a professional for a tiebreaker.

I saw positive reviews on Yelp, so I left a message for Arco in the early morning and Peter called back within two hours.

Peter took the time to listen to our issue and provide on the spot guidance, rather than coming out to diagnose a problem just to charge for a visit. He recommended calling the Downers Grove sanitation department first, which I did and they came out quickly to assess.

Without even knowing Arco referred us to them, the rep stated that we did the right thing by calling them to come out before having a plumber come out. He said if we had continued issues to call Arco because they  know the process, are honest, and will not upsell.  That was exactly my experience, so they will be our go-to from now on!

Tim was wonderful! Patient and kind, yet also quick-moving and respectful of time. He's refreshingly nice and a great listener for what you're trying to accomplish. His work was topnotch itself, jumping from project to project in my home flawlessly with expertise -- (i.e. fixing closet doors, painting, helping with light fixtures) asking if I needed anything else frequently along the way! I would highly recommend him for various handyman needs.

Called Alex Sunday night after fighting with a clogged kitchen sink all day.  He returned my call promply and scheduled service first thing Monday morning.  Alex arrived promptly at 8am and got to work quickly.  He resolved our clogging problem before 9am and provided helpful tips about my home's plumbing.  Overall great experience...don't hesitate to call!

I had two loose toilets and thought I needed new wax rings for both. Brian and his partner arrived on time, assessed the repairs, and told me that both needed a simple tightening. I was so impressed with their honesty and professionalism. In light of how quick the repair was, Brian even asked if there were any other issues I wanted them to look at so that I would get more value for the money. However, their honesty and professionalism is worth every penny! They will be my go-to plumber.

Early Sunday morning my only toilet would not flush.  It's almost impossible to find a plumber on Sunday.  If you do, they charge outrageous fees.  Luckily
I came across the Good Guys.  Dominick came right out & quickly found out it was not an easy fix since it is an old house with very old pipes. The next day a he came out  & started the project.  Later the rest of the crew came out to help.  They worked all day & night finishing the major job.  They did a great clean up & was very fair & reasonable.  They worked very hard on an extremely tough job in a limited space.  If you want a job well done at a fair price, I extremely recommend the Good Guys.

I had service on 11/29 . Antonio was the worker who contacted me. I was quoted $700.00 to replace a shower cartridge which I thought was too much but I was away from home and wanted my shower working. I agreed because I was 43 miles away working. I was then told the entire shower valve would have to be replaced and the risers would be replaced also. I requested ball valves to be install for shutoffs. I was quoted $2699 which I thought was way too much but the risers would be replaced and I was away from home. I agreed to the price. I was told later that the risers couldn't be replaced because went too far down the wall. A new shower valve and trim kit were installed. I was told the job was done and provided payment over the phone job unseen because I was still working. When I got home and inspected the job, I saw a huge hole in the closet where the access to the pipes was visible. There was minimal cooper replacement of the plumbing. Approximately 2-3 feet of work leaving most of the existing galvanized pipe untouched. No shut off ball valves were install as discussed, which was possible. Other galvanized sections that could have been replaced were not. With the Moen shower valve and trim kit and fittings, I couldn't see more than $500 in parts and that is being generous. I was never given a downgraded price for the downgraded work preformed. I feel I was taken very much advantaged of with the price charged for the work performed. A few days latter I received a text message from Lexus requesting a review of Martin D. who I didn't know. I called to discuss the matter and talked with Jake the manager. He said usually a job of replacing a shower valve was only $1350.00 and he would have to look into the work. I told Jake that I'm planning to leave my experience on Yelp but I thought I would contact him first for some sort of resolution to the experience. Jake or Goode plumbing never responded

Do not believe the fake good reviews. Walter is a THEIF and a COWARD. He caused severe damage to my property while excavating to install drain tiles. A new foundation costing me $50,000 had to be poured because of his negligence. Walter is NOT LICENSED.. Walter is NOT INSURED.. Walter is NOT BONDED. Do NOT give him any Money!!