Best in Chicago IL

We had a water heater shut off in a 15 unit building. Apex made the repair easy. Office staff was great, and our technician Geoff was fantastic. Clear communication, fast work, and even gave follow up consultation on a Saturday evening when questions came up. Excellent service.

Jan does quality work. I'm not sure if he is the least expensive plumber, but I am incredibly happy with the work he did and the price was fair. He arrived on time and worked cleanly.

It was a Saturday evening when we discovered a waterfall in the basement and we couldn't turn off the water line!  Our regular plumber didn't even respond to our message so we realized we had to find someone who was willing to come out at 10:00 at night so we put out a request on yelp.  Victor responded right away.  To be honest we were waiting for a reply from another 24/7 listed plumber.  In the meantime we described the problem to  Victor, checked his reviews and decided we would take the plunge.  Luckily for us Victor came out with his covid mask on late Saturday night to assess the problem and was willing to come back the next day to execute the job that was needed to stop the leak.  First thing Sunday morning he cut through more of the drywall, found the leak, repaired the pipe and told us what to watch for.  As the other reviewers have said he was professional in his demeanor and appearance (both he and his truck were spotless), knows his way around pipes and patiently answered our many questions.  We would recommend him to others and would definitely use him for all of our plumbing (and sewer) needs in the future.

I requested quotes from a few places on yelp to replace a gfi outlet in the kitchen and Fixer's estimate was the most reasonable and they were available the soonest which was very much appreciated. The tech arrived on time and was able to complete the job with no issues.

All the communications happens quickly thru txt which was also nice.

I would definitely use FIXER again !

If you have a serious plumbing issue go directly to a professional and skip Drain Works. Erik is a nice enough guy but his niceness could not overcome his lack of knowledge. Diagnosing my issue took him all day and he mentioned several times he'd rather be with his family instead out in the cold and I was out almost $1000 in the end (for his time!!!)with NO FIX!!. When I got a second opinion that company diagnosed and came up with a plan within 45 minutes without me telling them what the first opinion was. If you have a simple issue you might be fine as long as the older gentleman is with him. Otherwise BEWARE.
EDIT 3/10/22: Hi Karla thanks for your reply. You were not there so let me offer some clarification to what you're putting out to the public. The offer to put half my bill ($500) was toward a whopping $5000 of additional work. I did not trust Erik to do ANY more work on my house because each step that he took came with more and more costs. He started at $350 and we ended at $1000. He was too nervous about putting his very expensive camera down my basement toilet so he put it in my second floor toilet which of course came with an additional charge. Why more money to do the same thing? Then, when that did not work even though he told my boyfriend that he was certain it would work he decided to put it down my catch basin for another charge. Again, why more money on top of money to do the same thing? In the end when he was about to leave with no fix and my boyfriend and I were very upset he offered to put the $500 toward the $5000 estimated charges for pursing additional work. No way, no thank you. The professional plumber that came after Erik put the camera in the right place the first time without additional charges and it was fixed with no issues or comments that if his camera broke in my basement toilet I would be on the hook for it. I feel as though Erik should be contacting me with a $500 refund. Just want the public to be aware that serious plumbing issues should be looked at by someone with more experience. Thank you, Ericka.

I had a fantastic experience.  They responded quickly to my voicemail, were at my house a couple hours later, and were as friendly as could be.  But more importantly, they were incredibly knowledgeable and professional.  The process was seamless and I am thrilled with the results.  I highly recommend!

I bought a home last month, and moved in 14 days ago. 2 days ago, I called a big name plumbing company to fix whatever was causing my toilet and shower tub to both be clogged. 24 hours later, after 2 visits and two guys had come and gone, I was in a queue for a 3rd to come out. I called Kevin and canceled the other guys.

Chris was sent and arrived within an hour, and after I told him what I had learned from the other guys, he got to work. He stayed until the sun went down, and with the help of another plumber, Cody, they had everything flowing before they left. They were professional, fast, intelligent, and prepared. What a big name company couldn't fix in 24 hours, these guys finished in under 4, and at a fair price. For a new home owner, this was a hugely stressful experience, which was made so much easier thanks to these guys. They also helped me understand how my new house works, what to look out for, and how to prevent things like these in the future (Even though this issue existed under the radar long before I moved in).

One more shout out to Chris & Cody - these guys made lifers out of us.

After a little misunderstanding, the owner Gary really stepped up to the plate and took care of me. I appreciate how he really cares about what his customers think.

Two problem with my past experience with the company
1. The estimates they quoted are so much higher than others.
2. The business owner is not open for price negotiation and seems very inpatient.

The good part is the technician Jose explains things in great details and is very patient when answering questions.

We switched our kitchen sink and I needed to move the drain, install garbage disposal, and install new kitchen faucet.  I received a couple of quotes which were around the same price.  I talked to Andrew H. and felt like he was the best option.  He explained least case, min case and best case options and why and let me choose what worked for me.  He had an open dialogue before, during and after the project.  He was careful and thorough and extremely knowledgeable.  I will be requesting Andrew for all future plumbing work!!  Great experience!!

We are new homeowners and reached out after discovering a wet rug and what appeared to be dried sediment in our laundry room. I smelled sewage, and my wife didn't, so we needed to consult a professional for a tiebreaker.

I saw positive reviews on Yelp, so I left a message for Arco in the early morning and Peter called back within two hours.

Peter took the time to listen to our issue and provide on the spot guidance, rather than coming out to diagnose a problem just to charge for a visit. He recommended calling the Downers Grove sanitation department first, which I did and they came out quickly to assess.

Without even knowing Arco referred us to them, the rep stated that we did the right thing by calling them to come out before having a plumber come out. He said if we had continued issues to call Arco because they  know the process, are honest, and will not upsell.  That was exactly my experience, so they will be our go-to from now on!

Had a problematic front door that wouldn't close properly.  Tim picked up the phone right away - and just happened to be in the neighborhood.  Stopped by and fixed the problem in about 15 minutes.  Rates were very reasonable and I would definitely recommend him as he will now be our one stop shop going forward when needing a friendly neighborhood handyman!  Thanks again!

I had a clogged underground downspout drain in La Grange area.  Just noticed it during installation of new gutters, replacing probably 40 year old gutters.  Rooter showed up within an hour for a free estimate.  He got hands on and showed me how extremely jam packed it was with dirt and roots.  It had probably been that way for years and years.

He offered a few solutions and was honest about the probability of it being a total loss anyway after trying those solutions, needing to dig up and replace the pipe.  In the end, I think I'm going to avoid it altogether and go with a normal above ground downspout solution.  

Rooter has fast, reliable, honest service.  I'm going to call them again the next time I need a plumber.

Chicago Sewer Experts are the real deal. They are very professional and knowledgeable about determining what the problem is. Ricky and Daniel both were both working on my sewer and completed it in a timely manner and made sure it was working properly. They accept zelle , which made it easy to pay and now we're happy campers. Thanks Ricky & Daniel .

Absolutely not! We called them about the toilets being backed up. Ladies room and men's room. So 4 toilets and a urinal. Told them how many toilets and urinals we had and how it had to be rodded out 200ft.
 We were quoted over the phone $1745. After not having luck with another vendor, I went ahead and got these guys out.
 Dominic was the one that came out with two other people. Very friendly and approachable. No problems. Well I see the paper. There is an additional fee of $625 if it has to be hydro blasted. Ok I thought well hey if it has to be done so be it. So didn't question that. I was not happy that I was not told this over the phone as I'm using a company card and I needed approval.
 So I call right away to get the approval. Done. Final bill I see him add $325. I ask what is this for? He said because he had to service each toilet and urinal. Wtf! So I'm I like ok are you going to clean up the mess?? He says yes. So I. Have no problem with that either. However they mopped the dirty disgusting floors with MY mops and leave water all over our back room. Puddles. Also the toilets and walls covered in sewage. What happened to the cleaning ?? Wtf was the extra $325 for??
So, long story short, I feel as if I got taken by a local plumber. I should have just went with rotor rooter. I will NEVER recommend these guys. I was so impressed with the fast response and promises. But the promises were empty and the rodding of $1745 turned into $2695. If you want to get taken I guess choose these people. I will never use them. Yes I have had this problem in the past but the plumber I originally used wasn't available. I was actually going to use Good Guys in the future and recommend them but I can't. Not after what happened today.
Also I am including pics

This is about a loan they pushed on me two years ago, GreenSky. This is my fault: I should have paid it off while it was interest-free. However, the terms of that loan are so bad that minimum payments have increased my debt instead of decreasing it. They should never work with this service; it's predatory. What if I had no money and could not repay this loan in time, but the company pressured me to do this? This is how you trick people into massive debt.

Walter saved my day. I had a pretty terrible bathtub clogging. I called around and everyone was booked. When I called Zuniga, Walter heard me out, explained that someone could come out later or the next day. I pleaded with him some, and he said to wait a few minutes and he would see what he could do. As promised, he called right back and told me that he could get a dude out in 3 hours. When I asked for sooner, he made it happen.

A guy named Manny showed up promptly, getting to my place before I did. He didn't seem annoyed that he had to wait a few minutes. He was quick and friendly and he completed the job. It seems to be working fine.

He only takes cash or check. I had neither, so Manny waited patiently while I loaded my 2-year-old and my old dog into the car and went to get cash. My invoice came back half of what another 5-star plumber in Yelp tried to charge.

Needless to say, I think I found a go-to company for my plumbing needs.