Best in Chicago IL

Geoff was awesome! Remely professional, efficient, and very considerate and helpful. He kept on his mask, put on covers for his shoes, moved quickly and explained everything to me on a basic level. He did everything efficiently and they have reasonable rates. They came promptly after my service call was made yesterday and work with me to get this done quickly.

I have used Apex for big projects as well as for small projects and I highly recommend this company. He also has a great demeanor and spent a few moments to talk to my toddler who kept asking him questions! Ask for Geoff!

Solid company and solid techs!

My old condo board used Jan and George from Vanguard for a 6 unit condo building and I use him now for my own plumbing needs. Vanguard is honest and incredibly knowledgeable and always fixes any issues I have. The one time I made a mistake and used someone else, the pipes exploded 2 weeks later and I needed Vanguard to come and fix the terrible job they did.

In the spring was about to buy a property and had Jan do a thorough plumbing inspection. He saved me from years of issues and lots of money in repairs. I highly recommend Vanguard plumbing and will continue to use them.

Victor is the most honest and efficient plumber I've ever worked with! I  found him through the recommendation of other plumbers I had called to help fix our main sewer line which had overflowed into our house. It was definitely a happy accident. He came to our house day-of to work on the issue and to start the process of getting a permit and installing a clean out. We have worked with many plumbers who gave us crazy quotes and tried to do other work that could have potentially flooded our house. I highly recommend calling Victor if you want someone knowledegable and great to work with!

My experience with this business was literally the worst experience I have ever had with a vendor or contractor.

My initial issue was needing to replace a faucet cartridge on my tub to adjust the water which was estimated to take 1 to 1.5 hours. The tech that came out was on the phone the whole time w/ John P. (he refused to give me his full name but I saw it on the caller ID) the lead trainer. It was clear she was struggling with the job. I would have been ok w/ her saying that she couldn't complete the job and I would have paid her for her time. Instead, I got an update on the app saying that the time estimate to complete the job changed from 1 to 1.5 to 4 to 5 hours. I hadn't planned on it taking that long and had to return to work as I had to take time off yesterday (and most of the next day) to be home to deal w/ this. She left after two hours without replacing or repairing the cartridge and reinstalled the faucet backwards so that the hot / cold lever was on the wrong side. I then immediately got a bill for $250 w/ the faucet installed incorrectly and the original issue unaddressed.

Later I noticed that the bathroom directly below the one where the tech was was now soaked in water. I notified Fixer of this as well as the original issue not being resolved and the faucet being installed backwards, and a second team came to try to fix what the first tech had done. They said there was now a leak in the wall behind the faucet that the tech had worked on and turned the water off. They called John P. He said he couldn't do anything and I would have to call customer service. I repeatedly asked for a contact (name and number) of someone at Fixer to help me resolve the issue. He would not provide it nor would he provide his own name or contact number, though I saw his first name and initial of last name on the tech's phone. I could hear when he was talking to the tech saying I'm sorry you have to deal with this @#$$ referring to me! At no time did he ever apologize to me for anything that happened or give any other suggestions about how to fix the issue they had caused other than tell me I had to call customer service.
I did get a call from a customer service rep who said they could perhaps turn it into their insurer but that would take a long time. Her attempt to solve the problem was to provide some referrals for a plumber at my expense to correct an issue they caused. When I insisted that someone who could resolved the issue be sent today since at this point I don't have any water rather than having a plumber come out they sent a 3rd Fixer team. After a couple of hours, they said they couldn't fix it. The customer service rep said that if their team could not address the issue she would have a plumber come out. That didn't happen.

After three visits from Fixer I still didn't have the original, quite simple issue addressed, had no water at all and a leak in my walls!
After it became clear they would not adequately address the issue, I called a plumber. He identified the source of the leak in about 5 minutes and cleaned the cartridge which corrected the issue that I had called Fixer about in the first place. Unfortunately, this resulted in a significant bill that I now had to pay, as well as additional tiling work around the tub faucet which he had to rip out to repair the leak. I haven't even looked into the possible damage in the walls yet from the leak.

At every turn, this company could have resolved this issue and for some reason chose not to. I really wanted to like this company as it appears they are very pro LGBTQ and employ quite a few women at their company which is atypical in my experience. What a disappointing, demoralizing experience.

Erick from DW was so great. He came the day I called (that same afternoon), and was super communicative / explained exactly what our issue was, the cost, several options on how to approach solving it, etc.

On top of that, our water shut off was buried under a foot of snow, and he worked with his associate for a full hour outside trying to find it. I very much appreciated the extra time he took in trying to solve the problem.

I would definitely recommend!!

Great doing business with them. Very clear and straightforward. No hidden costs and after the last storms we had in Chicago there is just one thing left to say: Dry basement.
I even recommend you to hire this guys to inspect the drain of any house you might be thinking to buy.

I won't comment on the cost as I think most places are at least somewhat over priced. I will say that the job was done expertly and in a timely fashion.

I would highly recommend Plumbing Pros and Gary is simply the best! .  We went with Plumbing Pros this time around based on the Yelp reviews and indeed they do deserve these positive reviews.  Gary did a great job and he was quite knowledgeable about the issue we had and how to fix it.

Our problem was with our sump pump running continuously and making loud noise. We called Plumbing Pros right away and they were very responsive. They set up a day and time to come and Gary came on time and went to work straight away. He looked at our Sump pump, did some tests and told me what exactly the issue was and the new parts the sump pump needed to run more efficiently.  He gave me a quote and honestly, it was a reasonable quote compared to others.

After the work was completed, Gary walked with me and explained in details the work that he did. Very thorough! Gary was just great to work with! I will definitely recommend Plumbing Pros to all. Just very happy with their work.

I am very satisfied with the service I received from 24/7 Service Team.  Jesse was very responsive and I didn't have to call, I was able to schedule it all through Yelp. I scheduled late Friday afternoon and had service scheduled for first thing Monday morning.

Jose and his team did an amazing job installing the faucet and were respectful and informative.  They wore covers on their shoes and worked fast and accurately.

I will definitely use 24/7 Service Team again in the future and recommend anyone in the area do so as well.

Pretty terrible experience. I had a backup in my basement so I called Captain rooter out. After walking around they told me they recommended to hydrojet the line to clear it and then stick a camera in the pipes to see what was going on.

Quoted me $1300 because there was no cleanout (WRONG). I showed them the cleanout and now the price became $900. They took a look into the cleanout and dropped their flashlight which became stuck as well. Refused to get it out and never responded again.

I had several issues all at once toilet stopped up hot water heater went out. Arco tech john came out to snake the toilet turns out nothing in the line.  I need a new toilet I ran to Home Depot to buy new toilet. they put in the new toilet and water heater on the same afternoon.  so awesome   would highly recommend. very professional and clean. Thank you

Had a problematic front door that wouldn't close properly.  Tim picked up the phone right away - and just happened to be in the neighborhood.  Stopped by and fixed the problem in about 15 minutes.  Rates were very reasonable and I would definitely recommend him as he will now be our one stop shop going forward when needing a friendly neighborhood handyman!  Thanks again!

Called Alex Sunday night after fighting with a clogged kitchen sink all day.  He returned my call promply and scheduled service first thing Monday morning.  Alex arrived promptly at 8am and got to work quickly.  He resolved our clogging problem before 9am and provided helpful tips about my home's plumbing.  Overall great experience...don't hesitate to call!

I am currently going through an inspection process to purchase a property so I was looking for JUST a quote on how much it would cost for them to come out to do a sewer scope through the toilet. Within 12 hours, I received 4 phone call from Chicago Sewer Experts (all different people trying to push me to get me on the schedule AFTER specifying that I just want a quote for the sewer scope). Haven't worked with them yet, but I shouldn't been called that many times being asked the same questions.

Very nice guys. But I paid them over $1,300
And couldn't fix the clog. Their next step they were going to dig and fix it. But I had to pay extra $1200.
I called some one else and fix it for $500.
I request a refound of at least half of the $1300.
That I paid for nothing. But just said they will ask the office. The office say they will ask the guy. And still nothing. This is over a month now.

Goode Plumbing took care of an issue with my shower so quickly. I've been trying to get someone there for the past 6 months and finally was referred to them, thank goodness! They set up the appointment with my tenants and informed me of everything before, to get approval and payment, and then contacted me right away when they were finished.

I was referred to Walter through my water tank repairman and was very happy with the service received. I had a very small issue (broken flapper) and he took his time to show me how to replace it myself next time. He also took a look over both toilets to check their general condition and give me some maintenance advice. Overall the $65 service fee was money well spent, and I'd be happy to call Walter again in the future with plumbing needs.