Best in Chicago IL

Highly, highly recommend this company. We have used them several times and every time they come to our home they are so helpful and solve the problem quickly and efficiently. We had used our property manager's plumbers for a leak for a year and a half and they were not able to find the cause of a leak. Zoom drain used a camera and found the leak in about an hour. This company is really great.

Only negative side is their answering service, definitely place a requests through yelp or their website and they will call you directly.

Called performance pro plumbing in November to put in a new shower valve and showerhead and spout.  They were near my home.  They were all booked for December but this was great because the demo and tiling could not be done till January.  Arrived early and finished quickly to put in the valve.  Came back to install the shower head and spout after the tiling.  There price was fair.  I would hire them again if I was in need of other plumbing issues

Paul is the best hands down. He is honest and straightforward. He has helped me through numerous sumo pump issues and I highly recommend him.

Called to get a sewer cleaned out. They cancelled the first appointment and rescheduled for after the 4th of July which I was all good with. Then, on July 5th I received zero calls from them so I called in inquiring where they were. Talked to the owner and he tried to tell me next week and claimed it was a preventative measure that could keep being put off. I called another plumbing company and they are heading over as we speak and came in at a cheaper price! Do you research before you commit with a plumbing company!

They were quick, clean, and specific on the issues. They also provided a thorough explanation of the repairs and causes.

One of the first people to respond to me when we realized our basement was beginning to flood... despite having a system that worked, we felt that replacing the 20 year old system full of little issues would be the smart thing to do.

Dominick was friendly, professional, informative, and communicative. We are happy with how everything looks, the quality of the products installed, and having peace of mind knowing that it was done right this time.

Pete did a fine job installing a new utility sink and reworking some of the plumbing. Responsive and friendly.  We'll work with Pete again if we have any more plumbing issues.

Same day service fixed what needed to be fixed will definitely recommend thanks again

Furnace went out and spoke first to Jay who  reassured me that he was heading to office and Jennifer would call me to get info. Jennifers kind voice and words that  they will  send out help to get heat restored. Michael and Vince are  professional, down to earth young men that listened to my concern and shared with me information that I understood.  This company  I highly recommend.  Call them for heating, airconditioning, plumbing and more. Thank you Advantage Team .

We had an emergency at 3pm on a Friday afternoon.   Thick black stuff coming from the drain in our utility closet spreading all over the floor.  The plumber we have used in the past was out of town so I quickly read Drain and Plumbing Services good reviews and called.  
Irene could not have been nicer from the beginning of our call.   She told me Sergei would be at my house within the hour.   He arrived in less than a half hour and got right to the source of the problem!   Not only did he fix it but helped to clean up the mess that had been created.  
I will be contacting Drain and Plumbing Services for all my future plumbing needs.   Special thank you to Irene and Sergei!!

In early February our indoor flood control system was starting to backed up and needed to be rodded out. I contacted several plumbers until I found the right one.

The first plumber came and said it didn't need rodding. He poured several gallon of water in it along with some Pine Sol and charged us for his services. Less than two days later the same thing was happening. He could not do the job and refunded our funds.

Another plumber wanted to remove the toilet in order to rod out the sewer. When I asked him if he was bonded/insured he said no. I don't  have to tell you what happened there.

However, the day before the non-bonded guy was to come to our home I called MD Plumbing & Sewer because I didn't get a good feeling from the other guy over the telephone.

Upon calling MD Plumbing & Sewer, I spoke to Mark (the owner, I presumed) and after describing the problem he gave me a quote over the phone.

I explained to him that I had a guy coming already, he said if you don't feel comfortable about him just tell him you want a second opinion.

After the non-insured guy left our house I call Mark late Friday night after the other guy left our home. He asked me to contact the office Saturday morning after 10AM. I did, no answer however, before I could call them back the office called me.

Kim was very nice and asked me what day did I need the service. I replied how soon can they get here. We made an appointment for Monday between noon & 1:00. I called after 1:00 because no one had arrived or called to say they were running behind. I thought they'd forgotten the appointment.

Upon calling the office, I spoke to Kim, she apologized that no one had called me to say the guys we're running late.  After she spoke to the workers she informed me that they should arrive within the hour.

The workers, Gary & Tony arrived shortly before 2:00. They were done within 90 minutes.

The workers cleaned up as best the could knowing that we were going to do a complete and thorough cleaning, sterilization and disinfectant once they departed.

My husband stayed there with them, I couldn't take the smell. We are both very pleased with the work that was performed.

We would highly recommend MD Plumbing & Sewer. However, the reason for the 4 stars instead of 5 stars is the tardiness without notification. Otherwise, we are very happy to know that we have finally found a plumber we can trust.

Fantastic company to do business with, stand behind their work, responsive, on time and on budget.

In my 21 years of running a remodeling business I can truly say they rate in the top 1% of vendors I worked with.

Extremely nice, professional, punctual, and did a great job. I highly recommend his services!

They were great! I had a gas leak and needed a plumber to fix right away to turn my gas back on. They even gave me an estimate and fixed my pipes in 1 morning. The work was great quality as well.

My kitchen faucet started leaking and we have a plumber friend who had his hands full and couldn't come out that day.   So, I went on Yelp and noticed ROM's ratings were very high. Also noticed that they had put in several faucets in the past. Spoke with Mike who is a really nice guy and very professional. I knew I needed the faucet replaced, so I ran out to purchase a new one and he actually sent someone out THE SAME DAY with no extra charge! Very accommodating.

His worker John, came out and installed the faucet in under an hour. Also a nice young man who was very thorough. Job well done!

I would definitely call them again.

Always good service and fair prices.  But then again, we have been customers for only about 30 years.  ; )

Oh no! Don't go here. Our air conditioner - Magic Pak, for small condos - needed some repairs. We contact Four Seasons several days in advance to schedule an appointment. They gave us a 6-10pm window. After calling several times for updates and the service rep pushing us back, we learned the ETA was midnight! Crazy! Do not go here if possible. Not a good customer experience.

Found Ed the Plumber in our church's bulletin. A service call to our building was $125. We had three issues in our unit that needed to be addressed, each issue that we were quoted at $500 per each, or $1,500. This quote was going to cost me more than double the amount I donate to my church every year. I ended up paying the $125, and then had another plumber come in and complete the job for only $200 all together.

If you want to pay high prices, then go to Ed the Plumber. Otherwise I'd just move on.

Where to even begin.....

We hired Tim Shey, the owner, to do some plumbing work. Initially he came off as being a normal tradesmen... His bedside manor was a little abrasive but not so bad that I didn't think to not use him.

Well, I wish I would have cut ties the moment I picked up on that abrasiveness b/c my experience with him turned out to be an absolute nightmare. My experience with him was absolutely abusive and for no reason. For a long time i asked myself what I did to deserve him being so rude and disrespectful and then I finally realized that I did nothing at all to deserve the treatment bestowed upon us.

On top of the abuse, here I am, months later and i've had issue after issue with the plumbing. Very basic things were missed. Most recently, we had to hire a plumber to come out to fix one of the toilets he installed. Lord knows how long it's been leaking but I happed to notice one day that water was leaking out the back every time the toilet was flushed. It turns out that he didn't install it correctly as the top wasn't tighten to the base. The damage this has caused ....... I wonder if he did it purposely? I really do.... We also have had issues with every faucet he installed. Every single one had to be reinstalled. Additionally, one of the shower heads was leaking . That was another plumber visit. I keep going on and on with the issues but I'm sure you get the point.

This was not my personal experience but I spoke to another person who hired him who needed an additional week to pay him for his services and instead of waiting, he went to her home, pushed himself through her door and ripped out all of her plumbing so that she couldn't access any water! Who does that!

Please note that this was my personal experience with Tim. I'll never understand why I didn't just ask him to leave my condo the minute he was disrespectful.