Best in Chicago IL

Zoom Drain responded very quickly to my inquiry early on a Monday morning, and showed up to inspect and perform the work as promised. Abe and Antonio were punctual and professional, and walked me through their plan to rod out my sewer line and install a stand pipe, keeping me apprised of their progress as they went along. Great customer experience, and I would absolutely recommend them.

We recently had a plumbing disaster right before a major family infestation was about to invade our house.  Shannon and crew, despite dealing with their own substantial work load, were able to juggle everything and get the work done just in the nick of time, and UNDER BUDGET!!!  I really can't thank these guys enough for giving us our family Easter back!  Would recommend performance pro to anyone.

Paul is the best, very kind very attentive, very helpful and explains exactly what he is doing.  Es helped during emergencies, little fixes, and just consultations.  He's the best!

Great company to work with, they take the time to explain everything you need for a project.

We had to replace our flood control system and the process went very smoothly.

Our water heater was leaking water and Rescue Plumbing was out the next day to figure out what was wrong.  We needed a new water heater which they installed next day.  Logan was very knowledgeable, nice, and so helpful!  Would highly recommend!

Dominik was amazing.  He was extremely responsive and got us our back up system within a day.  He also takes the time to answer questions and help you from a preventative stand point so you are prepared in case of emergency.  He will be our go to for all sump pump and ejector pump related questions and services.

Pete did a fine job installing a new utility sink and reworking some of the plumbing. Responsive and friendly.  We'll work with Pete again if we have any more plumbing issues.

We have been using Ray as our plumber for 15 years. He's gotten us through some nasty plumbing problems. He's quick to respond to calls. His work is dependable. His prices are reasonable. But today, he earned a permanent place in my heart: he hooked up an icemaker for me!! I love ice in my drinks and hate making it in ice trays. Now, I won't have to thanks to Ray.

Last Sunday night, at around 12:30 p.m., my uncle called for a clogged toilet to be cleared.   This is the only toilet in his apartment and he is over 70 years old.    Advantage Plumbing was there within the time frame and cleared the clog.   Thank you for taking care of this in a timely fashion.   My uncle could not wait until morning as two other plumbers (one advertising 24 hour service) would not help him.

Definitely appreciate the quick response.

I had a stuck cartridge inside of my shower valve, which I already tried to remove myself, and actually partially broke the old cartridge.

The technician showed up during the allocated time frame.  Before arriving I received a text message that I am next.

They charged me $160 (the regular price is $180, but I had my own cartridge).  I felt it was a little overpriced, but I already tried to do it myself for three hours and knew that it is not that simple.

It took the technician less than an hour to remove the old cartridge and to clean up sediment with acid, otherwise, the new cartridge would not fit.

The technician wore a face mask the whole time he was inside of the house, which is greatly appreciated in COVID times.

Awesome and extremely professional. I was glad to give this company a shot to clear a clogged drain and they didn't disappoint. They came out the day I called and answered my annoying questions about plumbing. Would absolutely use this company again!

Wonderful! Patient guy, answered all my questions, cleaned up after. No complaints. Would absolutely hire again!

Extremely nice, professional, punctual, and did a great job. I highly recommend his services!

They were available to work quickly, and did good work. David was patient and explained not only what the issues with my plumbing were, but how they were caused.

All in all I felt like they took good care of me.

Work done was replacing a pip with a root rupturing it, cleaning a grease trap, and replacing a toilet seal.

They worked with financing partners that allowed for flexible terms that worked for me.

Mike was quick to respond to my need for an urgent plumbing situation where the bathroom tub faucet would not work so the water kept flowing.  We had to turn off all the water in the house.  He arrived promptly on time, wore a mask given COVID and discovered a faulty part of the valve that was not working. He replaced it quickly and efficiently, also being guiding us in turning back the water on and explaining what the problem was.  Mike is extremely professional, courteous, knowledgeable and helpful. So grateful he came so quickly given the holiday week.  We were not inconvenienced for long.  I highly recommend him.

I've used these folks for 20 plus years and have always found them to be prompt, thorough and knowledgeable. My house has the usual and unusual array of plumbing issues and the problems we've had were sometimes simple and occasionally complex. Things were always explained thoroughly and the work done promptly and well! My neighbor referred me to them and told me she'd used a variety of companies over the years and found these folks to be reliable and consistent! I agree with her wholeheartedly! Thanks Dave Soltwisch!

I called them and they refused to give me a quote on freon.  Insisted that I have a technician out first (which would cost me a $90 service fee).  To me, that's a big (and anticompetitive) red flag!

Poor parts, poor workmanship and high cost.  One-star review is fitting.

Where to even begin.....

We hired Tim Shey, the owner, to do some plumbing work. Initially he came off as being a normal tradesmen... His bedside manor was a little abrasive but not so bad that I didn't think to not use him.

Well, I wish I would have cut ties the moment I picked up on that abrasiveness b/c my experience with him turned out to be an absolute nightmare. My experience with him was absolutely abusive and for no reason. For a long time i asked myself what I did to deserve him being so rude and disrespectful and then I finally realized that I did nothing at all to deserve the treatment bestowed upon us.

On top of the abuse, here I am, months later and i've had issue after issue with the plumbing. Very basic things were missed. Most recently, we had to hire a plumber to come out to fix one of the toilets he installed. Lord knows how long it's been leaking but I happed to notice one day that water was leaking out the back every time the toilet was flushed. It turns out that he didn't install it correctly as the top wasn't tighten to the base. The damage this has caused ....... I wonder if he did it purposely? I really do.... We also have had issues with every faucet he installed. Every single one had to be reinstalled. Additionally, one of the shower heads was leaking . That was another plumber visit. I keep going on and on with the issues but I'm sure you get the point.

This was not my personal experience but I spoke to another person who hired him who needed an additional week to pay him for his services and instead of waiting, he went to her home, pushed himself through her door and ripped out all of her plumbing so that she couldn't access any water! Who does that!

Please note that this was my personal experience with Tim. I'll never understand why I didn't just ask him to leave my condo the minute he was disrespectful.