Best in Chicago IL

Classic case of where a company takes advantage of the situation.  I was renting this home and my renters met with the plumber because I was out of town on both occasions which I'll get into now.  On 4/16/18 Greg Hannah Plumbing was called because the basement toilet and shower were backing up due to a clog.  The owners business was listed as one block away from me so I thought this would be a quick solution for my tenants.  They assessed the clog went straight to hydrojetting.  Charged $1080.  On 1/4/19 the same issue returned.  I called and they came by and said they said there was a heavy clog.   Well why wasn't this taken care of before?  My renters were planning on buying the house so they wouldn't flush anything but toilet paper down the toilet. They resorted to the deal(hydrojetting) again and charged $1000.   Guess what? The same issue returned again May of 2019!  There was no way I would call Greg Hannah Plumbing ever again in my life.  I already paid this business $2080.  I used a different plumbing service and met the owner at the house.  He showed me via cameras what was going on.  All they had to do was ROD the line and remove the sludge.  What Greg Hannah plumbing did with the hydrojetting job was not fully clear the drain and charge an arm and a leg.  Don't get me wrong Hydrojetting is expensive for any plumber but Greg Hannah Plumbing didn't put full effort to rod the line.  They automatically went to the most expensive option.  The other plumber charged $325 for rodding and haven't had any issues since.  The line is still clear till this day as I had a plumber friend check the line with a camera.  I would never recommend anyone to use Greg Hannah Plumbing as there are a plenty of other plumbers in this area especially the one I used for the rodding job!

Prompt and professional service.  They have a well deserved reputation for competence and honesty.  I strongly recommend their services for both plumbing and heating issues.  I've been using them for more than 10 years.

Wonderful company! Responsive, professional, and a joy to deal with. As a landlord I have has to deal with a lot of repair companies. But this one was amazing. I had a plumbing problem at one of my rental properties a few months back and I called them got a appointment for the same day they had the problem fixed by the end of the day. They left the area cleaner than it was before the arrived. Great customer service! I would give them 100 stars if I could.

What a place!! What amazing service!! If your looking for a plumber, any type of issue... Hansen is who you need to call! I just used them...... again.... for a leaking toilet pipe. They were so courteous to my 2 children sleeping, got the job done very well and were just as professional as they come! I pay a bit more than XYZ plumbing shop, but a few bucks to know it gets done is well worth it!! Water heater, pool heater, toilet problems, they have solved all of my issues. I cannot say enough about them!!

Joe is great!!! Very reliable and does an excellent job. He has fixed toilets, drains, a garbage disposal and installed a new toilet for us. I will never use anyone else and have recommended him to family and friends.

Came by and fixed my nasty clogged toilet super quick, and it was after a 5 on a Friday. Would call back again for sure (hopefully I don't have to but good to know I can get a problem fixed quick)!

Today I called Terry's Neighborhood Plumbing because I needed an immediate fix for a pipe that was leaking in my kitchen under the sink (I have hardwood floors in the kitchen so I was concerned!) I called Terry's, who I've used before and had a WONDERFUL experience. I asked if someone could come out right away to fix the leak. Within 5 minutes I received a call from Mark and Jim who said they could be there within the hour! They came in less than an hour and fixed a difficult pipe that required additional work. Jim and Mark spent about 2 hours fixing it, letting me know what the problem was and how they were going to address it. In the end they went above and beyond in every way, from the timeliness of showing up to the extra fixes and keeping the area clean to making sure I understood the problem and cost. I will always call them for all my plumbing issues, Mark and Jim were AWESOME!!

I can't say enough good things about Lincoln.  My home flooded when the city sewers backed up from a huge storm just before 4th of July 2014.  I live in an old house on one of the sunken lots in Bucktown.  I had 4 different plumbers/sewerage guys out to given their opinions on a potential fix.  Everyone said something different.  Robert, from Lincoln, was the only one who seemed to know what he was talking about.  I don't have any practical plumbing experience, but I have an engineering degree and have some understanding of fluid dynamics.  These other guys were going to make my house flood even worse! Robert was the only one who identified a backyard drain as a potential problem and suggested rerouting it.  Lincoln rerouted that drain, fixed a broken sewer tile (that required digging through my basement floor), and installed a flood control system (backflow valve and pump) for the same price that another company quoted for just the flood control system.  Also, there were a bunch of problems that cropped up along the way (e.g. leaks in our main water line).  Lincoln fixed them all and didn't charge us another dime.  They even moved the project up ahead of schedule because they thought we were at risk for flooding again.

Really just a top notch company.  They know their stuff, they are professional, and they have really reasonable prices.

My hero's! These guys showed up within an hour of me calling in the middle of what I know has been a very busy week of pipes bursting. They told me they were working until late in the night to try to get to everyone. They were honest, reasonably priced, and fast. Highly recommend!

I cannot begin to express how happy I am with the service I received from this company. They were on time, professional and thorough. I'm always concerned repair people will take financial advantage because they can. That's not this company at all. They were honest to the point that my estimate went down not up. I've recommended then to everyone I know. I'll definitely call thorough m this company for all my plumbing needs. Thank you so much!

I had an issue with my kitchen faucet that popped up on Saturday, so I contacted Grant for an estimate Saturday night. He responded in about 3 minutes, and was able to come Sunday morning to fix my issue. He was very knowledgeable about the different brands of faucets (knew exactly what was wrong with my Grohe faucet based on issues he's seen in the past), inspected everything in my home and replaced a couple water shutoff valves. His prices were fair, and the service and quality were excellent. I would definitely recommend Grant to others.

We had a broken sewer main that was leaking, I contacted H20 and Todd called back quickly and set up time to look at, arrived on time, diagnosed and pointed out the sewer main had broken.  Showed where the break had occurred.  He provided price and said he could fix the next day.  His team was on time and worked very hard and completed the job that day and completed finishing touches next day.  All around great team and trustworthy.  Would highly recommend!

Called for an immediate need to clear out main sewer line. They were very responsive and efficient with hydro jetting with great results.  Very competitive pricing compared to others.  Would hire again and highly recommended!!

Jason is awesome! I have used him for a few different projects. I had a pipe burst, and he had it fixed in an hour from the time I contacted him! Very reliable and knows his stuff. He goes the extra mile to even follow up with you to make sure everything is completely resolved. Highly recommend!

Joe was great! He had to miss our first appointment due to his previous house taking longer than anticipated (and the fact that we had somewhere to be) but he more than made up for it when he rescheduled! He's reasonably priced, friendly, efficient, punctual and spent the time to explain everything to me. I will definitely call him again when we need a plumber!

I had a broken city sewer line. I was told they would do all the work to get this fixed as soon possible. I was the one who had to contact the city to insure the issue was fixed in a timely manner. I was not contacted when service appointments where made. My contact info was not updated after multiple requests. After canceling an appointment due to a funeral via the text message which indicated I could reply to. They showed up anyway. When I told the technician they where not to be on the property because I was not home. They still went ahead and worked on the property. They did not fill the hole correctly and laid cement when it was too cold to do so. The hole was caved in and cement cracked by the next morning. When they where done the technician then called me to demand payment after being told he was not to work on the property. He was told
To just finish the job regardless by his management. When setting up appointment to correct the issue, and having to cancel due to rain and freezing temperatures I was given a hard time and they tired to tell me I could not reschedule the appointment for work on my property. On the day of the appointment it was once again raining they went ahead and laid concrete. Due to the rain the top layer washed off which means it's going to eventually collapse again. And I will have to fix the patch.

I would never use this company again. It was a pain, and they have horrible customer service.

Edit: I forgot to add they showed multiple unprepared for the appointment. Lacking the correct equipment. Or not knowing what was to be done on that day.