Best in Chicago IL

I almost had a 5 star experience.  They came in, worked hard.  The issue was unfixable, however they explained to me why and their explanation was accurate and acceptable.  The missing star is due to lack of clean up.  ZERO clean up, little black pieces of sludge/smudge everywhere.

I cleaned it myself, and they got the important part of the job right, but I cannot give you 5 stars if you don't clean up after yourself.

Note: One of the workers was also one of the owners.

*Edit: after they read my review the owner promptly called me to apologize and also credited me back part of my payment. I feel this was a good move and have changed my review from 4 to 5 stars. I'd recommend these folks.

We had Mac unclog our front sink a little over a month ago. He charged us $225 for the service fee which we was fair and the sink became clogged about a month later. We called Mac to come over and he worked on the sink again and even offered to replace our garbage disposal. After the work was done, I was expecting the clog to be covered until his warranty and I would only pay for the garbage disposal installation. I was taken aback when he told me that he would ONLY charge me $350 for the sink and the garbage disposal installation. I have installed garbage disposals before, so if I had known that it was going to be $125 for a simple installation, I would have done it myself. I will never use Mac again for any of my plumbing needs.

Let's start this review by saying that I created this problem because I thought I could play plumber. I broke the pipe upon which my bath spout fits.

I live in a high rise and was very concerned that any leaking would enter neighboring units and put me on the hook for many thousands of dollars. I emailed rescue plumbing based on their reviews and I could not be happier.  The owner of the company called me with in 12 hours after I submitted the request late at night. He was willing to attempt giving me a quote over the phone with the obvious warning that things could change if the problem were something else.

His guys Pete and Paco showed up the next day, assessed the problem and got to work after reassuring me that everything was gonna be okay and that he could handle the job. They also patiently and kindly answered all of my million nervous questions. The walled me through the job told me exactly what they would do. As the plan changed a little bit, the updated me along the way.

Throughout all of this my building has a tendency to be very intolerant of contract work and as expected got very angry despite approval from my building engineer. Pete handled them like a champ. He talked on the phone with the engineer and handled our disgruntled security man with nothing but smiles, professionalism and class.

Even though the job was about $200 more than expected they told me this upfront and they were still hundredSSSSS of dollars cheaper than the guy I had assess the job before them. They were able to fix everything without removing tile and entering any other units or turning off water for my neighbors (which The Other Guys said they would need to).

Rescue plumbing all the way. If anything happens in the future I will not hesitate to call them and neither should you!

Our toilet flooded in the middle of the night on a Sunday. I didn't want to risk serious water damage, so I did a quick search & found fast response from Discount Plumbing. I requested a quote on yelp and they responded within minutes & they said a technician can come out & gives me a FREE quote with no obligation. They arrived in minutes and my toilet soon was able to flushing like it was brand new! I appreciate them walking in with booties and walking me through the whole process & answering my questions. Definitely took the customer service to another level with that. Plus, the 10% coupon helped..

Thank you
Discount Plumbing

Very helpful, quick response, and great work. If I ever need plumbing again, I'll make sure to use Scotty's Plumbing. I would recommend to anyone needing plumbing in the Chicago area! Thanks for all your help!

I was replacing a ceiling fan in my kitchen and discovered a live gas line in my ceiling (a holdover from gas lamps; my house was built in 1913). Jake and Tyler were able to come out a few days after the estimate, disconnect the gaslight lines, reroute the good lines, and vacuum the gas out of the old ones - all done quickly, and at a decent price. Great work and a great timeline. They started at 8 AM and were done by 10:30. Would definitely recommend and would call Rocket again. Thanks, guys!

Truly an amazing company.  I originally called Chicago sewer and Drain for an issue I was having relating to my furnace drain in the wall.  My home warranty company later assigned their own technician, so I cancelled my appointment with Chicago sewer and Drain.  The company selected by my warranty,  didn't do anything so I called Chicago Sewer and Drain back and they were able to come same day.  That was truly amazing.  With in a matter of minutes he was able to diagnosis the issue and give me an upfront transparent price with no hidden hourly rates or fees.  The technician was honest, transparent, and confident.  I also forgot to mention I'm active duty military and this is a rental property, so we were able to complete the entire experience via phone.  He additionally documented his work by allowing me to see the issue via video and to hear the problem.  I've never had any technician go above and beyond like them.  They are trustworthy, honest, fair and I will use them again and highly recommend.

All around excellent experience.

While managing several properties in Chicago, I've experienced my fair share of broken commitments and frustrating customer service.  

Windy CIty was a refreshing change:

1) The quote was significantly lower than that given by other plumbers for the same work
2) Actually arrived within the 1 hour window scheduled on two occasions
3) Chris and team were able to coordinate two separate jobs concurrently (one in my unit and one for the building) with no micromanagement needed
4) When the required replacement part was not easily identifiable, Chris removed the part, took it to his supplier for identification, and returned within an hour to ensure that the water didn't remain shut off
5) Mayra who schedules work is extremely responsive, going as far as to respond to emails on the weekend within 30 minutes
6) All transactions, including quotes and receipts, are handled electronically by email

Reliable, professional, and hassle free.  Would highly recommend.

This was the first time i've used these guys- I found them by Yelp review so I had no way of knowing their work from a personal referral. I was having a hard time getting a plumber to change a bad stem in the bathtub- it's a small job, I know, but I couldn't do it myself. Eugene and his partner came and I realized it was a good thing I called them- I knew my bathtub plumbing was old and hard to find parts for but they managed in a Mc Gyver way to replace the stem, and it works. Plus these guys were very friendly- they met me at the door with a handshake and a smile. They were polite, and very, very informative.  They also made suggestions on updating the tub hardware which I am going to do, and I plan to let them do the work.

Awesome experience with Kevin and Mario! My hot water heater went out and I called a few plumbers, having to leave voicemails for each.  Called Sound Plumbing and Kevin answered the phone, asked me some questions and was able to diagnose the issue. He came out within a few hours, cleaned the flame sensor and the water heater started working again.

Unfortunately, it went out again after an hour, so the next morning he sent Mario who wound up calling GE tech support to determine what to do.  I was able to order the part and Kevin instructed me on how to install it myself.  It has been several days and it's still running, but when it's time to replace, I will definitely call Kevin.

Messaged about 6 highly rated plumbers on a Sunday night for an abrupt shower drain blockage and Jesus responded very quickly and could come first thing Monday morning. He had the drain rodded and cleared within an hour. He also had to maneuver around our vanity that the drawer wouldn't come out of-making the job much more difficult for him. He got the job done though without breaking my vanity and I will definitely use him again!!

Excellent Work! I cannot tell you how many other plumbers we called to fix our ejector pump. Those other guys came in and kicked the tires and supposedly fixed it. As soon as they leave the ejector pump would stop working. I have spent over $1,000 in putting a band aid to the broken ejector pump. Finally today, I had enough and finally called Green Tech Plumbing. I spoke with Kevin and told him the history. He thought it would be an easy fix based on the symptoms but when he sent the plumber over he did a thorough analysis and tested everything. He was not afraid to get his hands dirty and go to the real issue. A towel! A freaking TOWEL! Anyway, I only wish I called these guys first instead of having wasted so much money with the other guys and time. If you do not call Green Tech for your plumbing needs, you are doing it wrong.

Hanna

I had a toilet that would not stop running. I thought I was able to self-diagnose, but I was completely off. Nevertheless, I contacted Mike from Midwest Hydro-Jetting and Sewer Service over the holiday season and he was able to send Danny over very quickly. Danny did an outstanding job of not only correcting the true issue at hand but course correcting what I had thought was the issue with my toilet. Danny was knowledgeable, helpful and very efficient in his work. Mike and Danny charged what they had quoted and I found their prices to be extremely competitive. I would absolutely go back to Danny (and Mike) for future work.

When prepping our house to sell, I had no idea the amount of roots that can develop in sewer pipes. After calling to have our pipes inspected, Adam Avizius arrived to assess any issues and leveraged their camera to identify blockage under a 100-year-old tree in our parkway.  He then used their Hydroblast technology to blow out all roots and deliver a clean pathway for our sewers.  I would HIGHLY recommend Adam and his team. They were very diligent and timely in their response and completion of work. Thank you!

Now our go to company for any plumbing issues! We had a water leak in our house where a lot of water was pouring out of our ceiling and we were in a hurry to find a plumber right away. So grateful Sims and Sons was the first company we called. They understood how urgent the matter was and got a technician out right away. Within a half hour we had someone at our house and inspecting the problem. They worked with us, and our above neighbors, to try and figure out where the water was coming from, instead of just ripping into our walls. I really appreciate that Sims and Sons had our best interests in mind. We cannot thank them enough! We will definitely be using them for any issues in the future.

I needed a plumber at short notice. I did Yelp reviews and I found ABV. We worked out a time for us to meet. Chris was prompt and met me at the front door. He put on booties to keep the floor clean and started looking.  He found the problem quickly, went out for a part, was back soon. He finished up installation (including being nice about a propane torch smell) and cleaned up well. Price was good. We're going to start using him more for our work at home.

We had a pipe leaking for days in a very tight space. Once we identified the leak, most plumbers stated they couldn't come out for days. CJ Plumbing was able to come out almost immediately and fix the problem despite the small space, I was worried they would have to cut into the drywall. I would highly recommend!

Very good will recommend him anytime I need a plumbing service
Price as stated Easy to contact

It is hard to find words adequate enough to describe how truly awesome Juan is. I hired him to install a new toilet in my home. I had seen the wonderful reviews about him here on Yelp, and that made my decision much easier. Juan utterly exceeded everything I was anticipating. He was very responsive and communicative. He showed up on time, and even waited patiently outside when I was delayed answering the door. His son was with him, and was such a kind and proficient helper. They both had masks on the entire time they were on and in my property. I had bought this house earlier this year, and the old toilet was an utter mess. It had obviously not been maintained for years, and the wax ring had likely completely deteriorated. Needless to say, it was a very messy removal. However, Juan and his son very carefully removed the toilet, bagged it up, and then took it outside and into my trash bin. They then carefully cleaned the entire surface of the floor underneath the toilet before installing my new one. The installation was not straightforward because the plumbing under the toilet was slightly askew, and also about 1/2 too close to the wall. Juan explained the situation to me, and gave me some options. We came to an agreement, and things went perfectly. He also went above and beyond to ensure that the new wax seal under the new toilet was as tight and leakproof as possible. They also cleaned up another area of my bathroom floor where foam spray had fallen a couple of weeks earlier, and had left some very resistent residue on the floor surface. I was not looking forward to having to try to remove that residue myself, and then lo and behold, Juan and his son just removed it for me. Juan is the type of contractor that you will wish you could hire to do all of the work in your house. He is a true diamond in the rough -- an extraordinary contractor and an extraordinary man. Highest praise possible!

Noel was great. We were in a bit of an urgent situation and Noel was punctual, calm, professional and able to meet our unique needs whereby he needed to complete tasks at different times during the day due to other work we had being done. Super diligent and explained everything he was doing and immediately felt we were in good hands. Will 100% use Noel again and definitely recommend him!