Best in Chicago IL

We had a fabulous experience with this company. Our ejection pump broke, leaving sewage backing up in our basement. They came almost immediately, assessed and correctly diagnosed the problem and had it fixed quickly that day. They were careful to avoid leaving a mess in the house and gave us advice on getting the smell and preceding mess out of there. I would highly recommend them for their diligent, professional, prompt work.

Pilot light on my 29yo water heaters refused to stay lit any longer -- I guess it had a good run! Due to the age, the gas valve wasn't a reasonable option to replace. Mac gave a timely quote, and beat my competitive quotes by a large margin (on the same basic water heater).  We worked out a date and tome that worked for both of us, the team showed up just before the scheduled time, worked quickly, cleaned up after themselves, and had us up and running in under 2 hours. My kids and my tenants appreciate having hot water readily available again!

I requested a service call for a broken water heater at 9:00 pm; the pilot light had gone out and would not re-light. The staff member who took my call was courteous and got back to me promptly with confirmation that a technician could arrive within 3 hours. He showed up at 10 pm. Unfortunately, it was a waste of everyone's time. He took one look at our 7 year-old AO Smith water heater and told me it should be replaced with a Bradford White. I had to persuade him to even attempt to relight the pilot. He refused to try with a grill lighter or to do any step-wise trouble-shooting, telling me more than once that when things start to break on an AO Smith water heater, it's best to simply replace them. It was hard to tell if he knew anything about water heaters, but he was happy to charge $125 for the after-hours service call.

2 days later, the water heater has been fixed for less than $500 by my regular plumber from Rocket Plumbing (who don't offer 24-hour service). I requested a refund of at least $100, if not all $125, and I'm giving 2 stars instead of 1 because I received a 50% refund, the staff were friendly, and the service was prompt. Unfortunately, aside from the recommendation to consider a Bradford White for our next water heater, it was of no value.

UPDATE: a few days after posting this, I received a call from Rescue Plumbing's owner, who expressed his commitment to making things right and agreed to provide a full refund. I upgraded the review to 3 stars = OK.

Our toilet flooded in the middle of the night on a Sunday. I didn't want to risk serious water damage, so I did a quick search & found fast response from Discount Plumbing. I requested a quote on yelp and they responded within minutes & they said a technician can come out & gives me a FREE quote with no obligation. They arrived in minutes and my toilet soon was able to flushing like it was brand new! I appreciate them walking in with booties and walking me through the whole process & answering my questions. Definitely took the customer service to another level with that. Plus, the 10% coupon helped..

Thank you
Discount Plumbing

Excellent!  Got in, did the work and delivered great customer service!

My wife and I have been experiencing problems with our kitchen drain for the past 2 weeks.  The sink would fill up after a few minutes of running the faucet and then it would fill up the other sink.  This has been a HUGE inconvenience for us, especially with having a hungry baby that needs clean bottles daily.  I called a couple of local plumbers but nobody seemed that interested in helping us with our drain problem.  The guys at Rocket Plumbing were different.  They offered to come on the same day that I called but also had availability for the next day which was more convenient for us.  They sent Marlon to take care of our problem.  Marlon showed up on time, was very friendly, and diagnosed the problem very quickly.  He even gave us three different options so that we felt like we had some control over the cost and the extent of the job.  It took about $200 and 45 minutes, but it was well worth the time and money to get this sink finally fixed.  I would HIGHLY recommend Rocket Plumbing if you live in the Chicagoland area.  We'll definitely go back to them if we have any plumbing issues in the future.

Had an outside drain that was clogged and would spill into the house because of it. They came out and were very upfront about what they would need to do and what the potential problem was. They solved my issue while also discovering another potential problem which they clearly showed with their camera equipment. Highly recommend!

We have used Windy City a plumbing before for a drain issue, and have hired them to do another job for us. They are by far the most responsive plumber I have found on Yelp and so their very best to answer questions before a job promptly and professionally. In addition, their quotes are always reasonable.

I waited a few months to review the repair on our bath tub. We had the leak repaired 4 times by a few plumbers. It would not leak for a few months and start back up again. So far we have had zero water leaking. The repair cost was VERY reasonable which I can say with absolute confidence since we had 3 other plumbers come for estimates before choosing Eugene and crew. They were very curtious, cleaned up after themselves, and were on time. I would use this company again for my plumbing needs.

The best plumbers I've worked with. Responsive, professional, efficient and thorough. Have hired them for 10 or so projects over the years, and service is fantastic! Highly recommend!

Thank you so much. Cleared out drain issue quickly. Very respectful, clean, and knowledgeable. Would highly recommend!

My daughter's washcloth went down the tub drain, no water was draining at all.  They came out the same day. Eric was very polite and worked quickly.  He even listened to my 3 year old daughter when she wanted to show him her Elf.  Kevin was very helpful on the phone and worked with my schedule. The price was great and service even better! I will be calling them for any plumbing issues in the future.

Very professional and courteous. Came when they said they would, stayed within the price that they quoted, wore masks, and worked quickly. Highly recommend them.

Just had a water heater installed.  Unless it doesn't work right, this is a great company.  Good prices, friendly and fast!  I can't wait to take a hot shower!  Adam was great!!

I told Darrell I was working from home and had to be on a con call. He said they would text me when they got there which they did. The guys waited patiently as I wrapped up. I pointed out the areas while Darrell was on the phone and they confirmed the price before proceeding. The guys wore masks, asked questions, gave explanations and worked quickly. I would recommend them and use them again.

I called because we have a spigot on the front of the house that has just a trickle of water.  A spigot, you know, that connects to a pipe in your house through a wall, that you connect your garden house to.  I wanted it evaluated so that I can use it water the front yard, but more importantly to make sure a leak wasn't causing the lack of water pressure.  The woman I spoke to originally said they only do indoor plumbing.  Huh?  Did she think we had a clog in our outhouse? I explained the plumbing for all of this is indoors, and runs through the wall for use with a garden hose. Come on, every house has these.  She said she'd talk to the plumber, and then called back to say the manager said they don't do that kind of work. They don't evaluate pipes with limited flow that may possibly be caused by a  leak.  Good to know. Guess they'd be called a boutique shop, with such limited service.  Or just a really bad plumbing service.

VERY Happy!!  Dmitri showed  up on time wore a mask, took off his shoes at the door and went right to work.  He did a great job installing my new faucet and even disconnected my sprayer and suggested a soap dispenser I could install - I couldn't be happier!

I am very happy that I called Mike the Plumber! I had a clogged bathtub, and Mike fixed my bathtub problem quickly with same-day service.  I moved into my vintage condo recently, and Mike answered my questions and explained how the plumbing in my older unit works.  He is coming back to fix a radiator next week. Mike is knowledgeable, professional, and friendly and takes a lot of care in his work. I highly recommend Mike and will hire him again!

They came out early per my request and checked a clogged sink. They explained why it seemed clogged and didn't charge me for the consultation since they didn't have to do any unclogging. Very professional, fair, and trustworthy!

Noel came on short notice, worked hard, and got the problem solved in a timely manner. A friendly guy who is dedicated to his task. Price was reasonable, too.