Best in Chicago IL

So, this was my first time having to hire a plumber.  Honestly, I was dreading it, but Drain-EEZ exceeded any expectations and hopes I had for the experience.  I live in a 110-year-old building which comes with both the charms and inconveniences of vintage construction.  Saturday night I experienced one of the bigger inconveniences:  deteriorating plumbing.  My kitchen sink had been draining slowly for some time, and I'd been throwing Drano down the pipes left and right.  Finally, the sink just said Screw you and quit draining altogether.  I decided to take a shot at playing plumber.  2 trips to Home Depot and 5 hours later, I'd replaced the jury-rigged piping underneath the sink (it's pretty appalling what can build up in your pipes over time) and made that not part of the problem.  What was still a problem was that the waste pipe was still clogged, and the clog was well past what I could reach.  Enter Drain-EEZ.  

Monday morning I turned to Yelp to see who I could find to help.  I called two places and left messages and requested quotes via the link on the Yelp pages of two others.  Pat at Drain-EEZ was the first to respond (within 20-30 minutes).  I explained the problem and told him i hoped to have someone come out the next day when I could be home.  I also advised I had a new faucet and disposal I was intending to install, but as long as someone was coming out, I'd like to have that done as well.  He said no problem and gave me his estimate.  

Tuesday afternoon, Lou showed up during the window Pat gave me.  He came in, took a look at what I had and what I wanted done and got to it.  His approach was methodical and efficient, and the end result was everything I'd hoped.  Faucet installed, works great.  Disposal installed, works great.  Waste pipe rodded, jury-rigged pipes reconfigured, and the sink drains like a champ.  I have a sink-mounted filtered water spigot, and when doing the sink install I had to decide between keeping that or installing the integrated soap dispenser I wanted to use.  Lou helped me find a great solution, and I'm having him come back out in the next week or two to implement that.  Oh, and he also showed me the best way to clean a stainless steel sink (toilet bowl cleaner, who knew?) so that there wasn't such a discrepancy between my old sink and my new faucet.  

In short, I will have absolutely zero hesitation about calling Drain-EEZ the next time I have a plumbing issue.  Responsive, great results, and the final charge was within the range quoted by Pat.

Our hot water heater blew out in the middle of the cold snap last January, when every plumber in the city was swamped with fixing burst pipes. Mac got back to me very quickly and gave me an estimate of when he could come by while most plumbers either didn't call back or promised to show up and never did.

Mac showed up at the time he promised, worked with us to figure out our options, and we had a plan within 30-45 minutes. He came by the next morning and got the job done in a day (we switched from a tank to an on demand heater, so it involved breaking holes in a brick wall, running new gas lines, and re-routing water lines). The price was very reasonable (we'd gotten estimates to switching to on demand before the tank blew that were 50% higher). Everything has worked perfectly and we love the new on demand set up.

8 months later we had a crazy issue with People's Gas (completely unrelated to the hot water heater work) and when I called Mac he came over within an hour. He fixed a couple things at a small cost and put us in touch with another plumber who finished the job very quickly.

I highly recommend them.

Broken shower diverter - read the reviews on google that these guys are super honest and upfront. Couldn't agree more. Victor was so nice and tried all the low cost easy options first and foremost and actually fixed it on the spot! Communication was great, Victor is so nice too. He even gave me some great tips and recommendations if I have any future needs, tips and tricks to maximize the life of our plumbing, and did not try to sell me anything extra.

They were respectful and did a great job fory Granny. I'll call you guys anytime.

I was referred by a friend who has an old building with lots of problems and emergencies and not a lot of money to fix all of them at once.  Scott has always been able to come through for her to fix the problem correctly and at a fair price so I called him to help me move my drain and prepare for a new vanity to be installed.

I have had a similar and positive experience as well.  He quoted the hourly up front, but doesn't pad it charging your for every dang second and then rounding up as he takes 20 minutes to write an invoice. ( I've used many great plumbing services who gouge so much in this way, even though they are good at what they do I avoid using them when I can because I am always left feeling a bit like I just got mugged in an alley). I don't get that with Scott:  He's upfront, responsive, on time, efficient, friendly, fair and knows what he's doing. How rare is that?  He doesn't cut corners either.   I want the problem corrected, not patched.

He's coming back tomorrow to finish up and I'll post an update and maybe even a photo....stay tuned.....

Outstanding work, fast and responsive every time, for any job.

Thomas was very communicative, he came out to the property to provide a free quote, and he promptly sent the quote pdfs. I was disappointed after talking with another plumber at how Thomas seemed to be trying to up-charge us for repairs and procedures that were not necessary to fix our problem. I don't think I will reach out again to Thomas, despite his good communication, as trust was broken by the amount he was proposing charging.

***UPDATE***
For potential clients reading this review: A year passing since this quote was sent makes my review all the more relevant. We ended up having the check valve and sump pump replaced for $1300 total. Chicago Sewer & Drain quoted us $1100 for camera/hydrojetting the main sewer line, $1600 for an ejector pump replacement, $1200 for a sump pump replacement, and the check valve replacement would be included with other repairs. We had significant savings with the approach we took (over $2000), and everything works perfectly fine over a year later. This is why I characterized the quotes as upsell.

Windy City is the absolute best! Everybody that worked with me were great. They're quick and easy to work with, and their honesty is bar none. Jose, Mayra, Chris, Julio, and Armando could not have been kinder and better to work with. My wife and I know nothing about plumbing and these guys could've charged us an arm and a leg to install and fix things that didn't need installing and fixing after our basement flooded, but it turns out the problem was easier to fix than we had anticipated. I have recently recommended them to a friend of mine and will continue to recommend them to everyone else. We will be calling no one else for any future plumbing needs.

I am very happy with the service from AP Construction. They are very professional and worked very quickly to repair all the plumbing issues I had with my bathroom. I will definitely call them again for future plumbing work for my upcoming projects.

Sound Plumbing came out again for a potential water leak that I've been losing my mind over for 6 months. They were kind about opening holes in the wall in unseen places so I wouldn't have to patch and asked me to confirm I felt I needed to open a visible hole elsewhere with their recommendation/insight before doing so. VERY professional and easy to work with.

There's no leak but Mitch winked at me so it was worth the $300. Literally any of this staff can call me anytime. Thanks again!

My clients and I were so impressed with Jesus from J Sewer and Plumbing.  Jesus came to do a sewer scope inspection for my buyer clients.  He was professional, timely, and reasonable.  He also gave my client a thumbnail drive and video of the sewer line.  I will definitely refer Jesus to other clients and use him myself.

I called Green Tech because of a leak in the pipes of my kitchen sink. Bill, the person I spoke with to set up my appointment, was awesome when it came to getting someone over to my place ASAP. The actual plumber, Josh, was punctual, professional, and did a great job answering any questions we had during the consultation, helping to make us feel more comfortable about the job before we began the work. 10/10 would definitely recommend!

I requested a quote on Yelp to find a plumber for a line backing up with raw sewage into a walkway. Mike and another guy came and rodded out the main line and found a problem with a small sidewalk drain also.  They responded and came within a couple of hours.  Were knowledgable, fixed the problem right away, were very fair and also so pleasant.  Their work was guaranteed. I wont use another plumber after this.

I called Captain Rooter this morning and had someone out within a few hours within the time frame I told them I was available in. Adam A. was my technician and he was great! Found the problem quickly and made sure I was comfortable with what he needed to do to fix my issue.

Will call again and ask for Adam for any future plumbing issues.

I need to move a switch to another place since it is too close to the water. Called Darrell and he came in the next week and worked on it beautifully. Would recommend him for future projects!

Highly recommended!
Excellent service. Plumber went to store to pick up new kitchen faucet and installed after diagnosing issue. Can't imagine better service.  Will call them again for any future plumbing needs.

Dmitry was absolutely terrific. We just moved to a new home and he was able to help us with all of our needs. Will use CJ Plumbing for all of my future plumbing projects. Recommend them very very highly. Thank you!

Mike fixed our ancient tub faucet. He has lots of parts that fix old and new plumbing fixtures. Mike turned off the hot water, so he could determine that the hot water faucet was the faucet that needed repair. Mike has good detective skills. We will hire him again.

Juan was a consummate professional. He communicated throughout doing the job and made sure to let me know what he was doing at every step. Glad to have found a reliable plumber! Definitely recommend

We were not able to use this company for the service we needed,  but they referred us to someone that can help. Thank you.