Best in Chicago IL

This review is long overdue. I bought a condo about a year ago. It's a duplex down. The unit had an ejector pump on the lower level that I didn't know was already 7 years old when I moved in with my family. So, it was ready to give up on us. When it finally did, I hopped on yelp to search for a plumber. Of course, after seeing the consistent 5 stars for Drain-EEZ and their location (not too far from us), we had to go with them. What I love about the manager and this company is that they're pretty fast to get out to you. And I love that it's family owned.

The manager is straight forward, knowledgeable, considerate, and extremely fair. It DID hurt our pockets that we had to replace the pump, but, the price for the pump and labor was fair. After he replaced the pump not too long passed before the pump stopped working. We called Drain-EEZ and again they got to our place in good time. (I think early the next morning.) When they checked out the problem, we came to find out baby wipes were being flushed down the toilet. For those that don't know, that's a no-no. The pump got tangled up in the wipes. Wipes don't break down. After paying, I'm thinking, boy, I hope this pump doesn't become a problem.

I should note, I have a 3 year old and a 6 month old. The 3 year old is now potty trained and goes in the bathroom on his own. He sleeps in the lower lever with us. So we have to watch what goes down the toilet.

About another month passes before the pump stops on us again. This is actually this morning when it happens (Dec 31st). The pump is only 3 months old and we've been having issues with it it seems like every month. It's not cheap, but, thank God Drain-EEZ is our plumber. The manager remembered us, of course. The family that got the wipes tangled on the pump. Well, they check out whats wrong and find something like a string from a mop or a shoe string. It gets sucked up the pipe before he can catch it to show us. The second thing he finds is that the pump is hot. Not good. that means the oil that turns the gears has been working overtime. that's bad if we want to keep the life of the pump in good health. Anyway, it's a week after Christmas. We spent a ton on gifts and it's new years eve. we really don't have the money to be shelling out for this, but, I'm just thankful they were able to show up in such short notice. Before I can ask how much do we owe you, he (i think the manager's name is Pat) says, you know what?I know we were out here a couple of times in the passed 3 months. You guys have a happy New Years. He didn't charge us for his time, and we're having a Happy New Years.

Thanks you Drain-EEZ.

I am not reviewer but for this guy and for his service , I set up account and writing it now.

There is reason why he consistently keep getting 5 star

1. Go Extra mile to explain you every step of the way (example of that would be he walked me through for almost 40 minutes over the phone to fix my current Water heater - that is without even I stating that I want to get his service.

2. Exceptionally Outstanding Customer Service ( When things didn't work out - I requested him if he can swing by next day as I have aged parents in house and have been without hot water for past 3 days. He showed up next day at 8:00 PM even though he had long working day)

3. Honest / Fair / Hardworking (Price was fair, didn't take shortcut to speed up his work to install and run away and called within 2 days to check if everything is working as expected)

This type of service and people are becoming rare now a days - everyone want to make money

Give them chance and you wont be disappointed.

Needing a plumber urgently on a weekend, not to mention the weekend before Christmas, is incredibly stressful and not ideal for anyone. Vincent and his partner arrived super quickly, we're incredibly considerate, and got everything resolved and we're out in no time at all. The service was fantastic and while I hope to not have to call again, Vincent and Rescue Plumbing will be my first call if I am ever needing plumbing services.

They were respectful and did a great job fory Granny. I'll call you guys anytime.

We've used Scotty for years and absolutely love him.  He is super professional, prompt and great at what he does.

Fantastic! Came on time, very nice. I called them in b/c my house inspector reported that the toilet base was loose. However, Ben took a careful look and saw that nothing was really loose or out of order. I appreciate the honesty!!

woudl use them again for sure!

Highly recommend. I had an issue with a drain that needed a creative solution. Thomas was the only plumber / contractor that understood my problem and found a way to fix it. He and his crew rerouted a drain from going inside my house to the storm drain. The project involved demo, new pipe, and new concrete. All the work was of high quality and Thomas communicated effectively throughout the process.

Chris and his partner showed up on time and fixed the problem (stopped up sink) quickly and efficiently. I've already hired him again for another plumbing maintenance job.

First Chicago Plumbing was very responsive to my communications via text and email regarding a quotation and very accommodating with scheduling an appointment. The initial quotation was in-line with other vendors, but was made easier with the good dialog and communication from Eugene. For the appointment, he arrived promptly, masked, performed the work as expected, and was very good about answering all of my questions and follow-up items. Will be reaching out to them for future work.

After getting an outrageous quote for a leak repair in my master bathroom I found Kevin of Sound plumbing on yelp and called him immediately.  He came out and assessed the situation, talked me through how to remove old caulking (so I would save money on labor) and gave me a fair quote to fix the leak.  I definitely will be calling him again if any more issues arise in my condo.

Responsive, reliable, great value and professional staff. They responded to my request for service on a Sunday afternoon. I requested they come out Tuesday morning. They arrived early and were very knowledgeable and helpful. Would definitely recommend using them!

My 97 year old mother-in-law was given an outrageous estimate to repair or replace her 65 year old bathroom sink from another plumbing company.  I contacted Kevin at Green Tech and found out that he is familiar with her classic Crane sink.  On their first visit, it was determined that the repair parts for that sink would be very expensive, and a replacement sink was suggested.  Kevin went above and beyond to find a sink/faucet combination that complimented her 1950's motive.  He worked with my mother-in-law to keep the price within her budget.  The installer did a very professional job.  My mother-in-law is very pleased with how closely the sink matches the other bathroom fixtures.

It is very refreshing to find a plumbing company that does not take advantage of the elderly.

Thank you Kevin!!!

Prompt response and very educational to boot!

Joel and his team at Captain rooter did an amazing job and their pricing was the most competitive. Our sewer main collapsed and was partially broken for the condo building and they were able to come out and dig it up, completely replace it, pull permits, and redo the cement on top all in about a day and a half. Although this was not an emergency job, they worked really quickly and were easy to communicate with and really straightforward. I highly recommend working with them because they're in Chicago and very responsive and competitive on price, but high in quality.

Geez Louise. These. Guys. Are. Good. Nate and Nel got to my house to repair a circuit breaker switch in my bedroom that kept tripping. We figured out that it was from a new outlet that was installed by a guy who mounted my tv. They quickly got to work. They wouldn't let me touch a thing. They moved the tv, moved furniture in their way and put everything back when they were done. They also repaired an outlet that I didn't even know wasn't working on the balcony. They even fixed our jacuzzi (happy wife, happy life ). THESE GUYS ARE PROS and know what they are doing. If you need electrical work done, call Sims!!!  HIGHLY RECOMMEND!

Excellent plumbing company. We will use them again for all our plumbing needs. They diagnosed the problem quickly and cleared a clogged sewer line. Very professional and honest.

Dmitry responded immediately to my phone call. He requested that I send photos of the problem so he could know in advance what they would be dealing with and be prepared. He explained the pricing clearly. He was accommodating about the appointment time. Lenny came on time, did nice work and was neat. I will be using them again.

Quick same-day service to fix a toilet fill valve. Took a look around the house at a couple other potential issues and made some recommendations. Professional and would recommend!

I was having issues with maintaining hot water in my condo unit.  After reaching out to numerous plumbers and receiving a variety of pricing I decided to hold my hopes up in Juan at A&Y Plumbing and I am glad I did.  Juan and his son Andy were couteous and knowledgeable. What i liked about Juan was that he stuck with his original quote even though the job took longer than expected due to piping issues. How often does that happen?  Most contractors I have dealt with in the past always tried to upsell and you end up arguing with them and who needs that stress?  Not me, thats for sure but Juan was so easy going he made the whole process painless.  After job was finished he explained thoroughly exactly what the job entailed.  Another thumbs up for Juan.  So in summation, I Would definitely RECOMMEND A&Y Plumbing services to anyone who wants an easygoing process, knowledgeable employees and work finished beyond compare.  As Juan said before he left.  I want to make sure everything is done right and my customers are my top priority.  No lie there
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Did a great job in a timely manner.  The prices are right on too.  I paid less for the entire job than most companies charge just to come out and look