Best Gas Water Heater Repair in Seattle WA

On one of the coldest nights of the year so far, I had no heat and no hot water. Called Tyler and was astounded to hear that All would be out to my home in less than one hour. My system options were few due to the creative action of the builder 15 years ago. It took multiple trips, but had problems solved. When Tyler couldn't get someone to help on a Saturday evening, he made it work. Would highly recommend Green Planet.

Great service! Friendly, quick & old school West Seattle.  Price was beyond fair!  Nice to now have a guy for that!  Replaced our corroded kitchen drain line & we are very happy!

Dave came out quickly and provided a quote, but when I tried to schedule it, we texted a bit and then I never heard from him again. I hired Cahill Plumbing instead and they did a great job.

He didn't reply emails and calls. It has been a week. two emails and one voice message. I get that it is the busy time of the year, but he can just reply a simple message saying he won't have time. We had a toilet installed from him before. He did replied me promptly last time. I really don't get it..........

Very happy with my experience. Needed a water heater moved temporarily while a bunch of water leak repair work was completed. Elvis and Tim(?) were friendly,  efficient, and accommodating. Wound up needing a new water heater due to leaks detected when they came out to reset the old heater. Unexpected work that they shoehorned into their schedule without issue. Highly recommend!

I highly recommend you use them. I tried roto rotor first and they were a joke.

Layne pluming is family owned and ran. They were pleasant, honest and very reasonable priced.  I will definitely be using them again.

In total I had 5 appointments with Price Busters to replace a disposal and to replace a tank-to-bowl gasket on a toilet. I'm not sure how these guys are still open with their terrible attitude towards customer service. I have no doubt they're great when things go well, but they do not hold themselves responsible for their mistakes (and in fact hold me responsible). That is unacceptable.

TL/DR:
- Price Busters did not know what work was supposed to be done, on multiple occasions
- For the disposal job that was completed, Price Busters did the job improperly
- Price Busters has not respected my very valuable time by neglecting to call me back when they were unable to return later in the day, resulting in my needlessly staying home from work.
- Price Busters has shown bad faith by refusing to answer my calls and refusing to provide information about the part.
- In addition, Price Busters seems to believe it is justified in its bad faith because of the considerable resources it has spent in attempting this toilet job, despite the fact that the wasted resources could have been entirely avoided if Price Busters had kept the plumbers informed about what jobs needed to be done, or if the plumbers had collected information about the model of the toilet or inspected the old part.

Appointment 1: Initially, I had Price Busters plumbers come to my place to take a look at the two jobs I needed done, a leaky toilet and a leaky garbage disposal. The plumbers determined that my toilet tank-to-bowl gasket needed to be replaced, and that my disposal also needed to be replaced. After comparing the Price Busters quote to quotes from other plumbers, I noted that the disposal work was more expensive than other plumbers, but the toilet work was more reasonable. As a result, the total cost for the two jobs was very competitive with other plumbers, and I saw that Price Busters had excellent reviews on Yelp. I decided to go with Price Busters because I expected good service and because of the low total cost.

Appointment 2: I booked an appointment to do the toilet and garbage disposal in one visit. At the appointment, the plumber came prepared to replace the garbage disposal but did not know that the toilet also needed to be fixed. He fixed the disposal and inspected the toilet, confirming that the tank-to-bowl gasket needed to be replaced. I was then charged for the disposal work portion of the job, and booked another appointment to fix the toilet. After the disposal work was done and the plumber had left, I noticed that my dishwasher had stopped draining as a result of the disposal job, and I called Price Busters to inform them of the fact.

Appointment 3: The day before the appointment to fix the toilet and to re-fix the disposal, I received a call from Price Busters and was told that the appointment had to be canceled since nobody was available to do the job. We rescheduled the appointment for the next week. When the plumbers arrived for this appointment, they were also unaware that the toilet needed to be fixed as well. They fixed the disposal to re-enable the dishwasher to drain, and inspected the toilet, confirming again that the tank-to-bowl gasket was damaged and needed to be replaced. I booked another appointment to fix the toilet.

Appointment 4: At this appointment, the plumbers arrived and told me that they were here to take a look at the toilet to see what had to be done. I was confused, since 3 separate plumbers from Price Busters had already determined that the issue was with the tank-to-bowl gasket. They again confirmed that this was the issue, and told me that they would obtain the part from a plumbers' supply shop and come back later in the day, and would call me if they were unable to obtain the part. As a result, I elected not to go to work that day. I did not receive a call, nor did the plumbers return.

Appointment 5: Days later, I called Price Busters since I did not receive a call back after the previous appointment. I was then able to schedule an appointment on the day of. Before the appointment, the plumbers called me and asked me for the model number of the toilet so that they could purchase the correct part. The plumbers then arrived with the replacement gasket and installed it, but the toilet still leaked, as they had brought the wrong part. The plumbers then took the old tank to bowl gasket, and said they would try to obtain the part and come back later in the day, promising again to call me back when they determined if they could come back that day. Again, I elected not to go to work because of this and I did not receive a call back.

At this point, I told them I no longer wanted them to do the work, and asked if they could give me the part number of the correct part number so I can order it myself. They told me they did not want to do that, presumably out of spite. I ended up ordering the part from the Kohler website for $6 and doing the job myself in 10 minutes.

Had a problem with leaking pipe in crawlspace. Conal arrived assed the situation and advised. Whist he was here I mentioned that I was not able to turn the water to the house off completely suggesting a problem with the valve. He took a look and yes it needed to be replaced. I mentioned an issue with water pressure and he dealt with that as well. Conal was very knowledgeable, arrived on time and provided excellent communication throughout the work. I appreciate his professionalism and advice and would use them again

We had a problem with our sewer line and we called Jafco and they sent out Cory the same day.  Cory scoped our sewer line and explained and showed us why our sewer was backing up.  He was extremely patient and incredibly knowledgeable and honest.   Cory answered all our questions and concerns needless to say we were extremely impressed.  We couldn't ask for anything more from a plumbing company.  We highly recommend Jafco if you are looking for honesty, dependabilty and excellent work.

I recently called lots of plumbers to ask some questions about installing a hot water tank and was unable to reach anyone until I called Black Plumbing and Blake answered the phone.  I could not have called a better person.  Blake was super helpful.  He answered all of my questions and actually gave me the history and what and why for for each of my questions.  Blake is super knowledgeable, and such a nice guy.  He spent a lot of time with me and seemed genuinely happy to do so.  He even told me to call him back if I have any questions and that he loves to talk about plumbing.

I know I will certainly use Blake whenever I need a good plumber.

Learning the hard way about home ownership. Just a month or so into our new place we had a small leak from a pipe. Upon further inspection we were told by several plumbing companies that we would need a full re-piping of our house. JV plumbing was among the most affordable quotes we received, but probably more important was Jose's communication and enthusiasm. He described his plans to not only replace our pipes, but create a better system, and didn't talk down to us. Despite some unforeseen challenges, the work was completed on time at the original cost estimate.  We've already recommended JV Plumbing to some family and friends, but they deserve a positive Yelp review as well.  Great customer service, quality work, and fair pricing. I don't think you can ask for much more.

We had a disposal backed up and called this guy!

He went the extra mile to get my plumbing fixed! Literally climbed on top of the roof to get it done. Couldn't recommend him high enough.

Our toilet was acting up, and I didn't know who to call--one doesn't necessarily think about plumbers or who to use until something goes wrong. I figured I should consult the GSBA directory to find someone who could do the job. For those of you who don't know, it's the Seattle LGBT business directory (thegsba.org). Wezee's was listed there, and we gave them a call not knowing what to expect.

We were very pleased with their work. Louise, the proprietor, was very helpful and dispatched Zack to service our toilet. He was in and out quickly, fixed the problem, and talked me through how to keep a similar problem from occurring in the future. My place isn't very old, so I don't expect that I'll be calling them too often, but I would definitely recommend them for pretty much anyone's residential plumbing needs.

I was doing a huge updating project in my house that was not going well. I reached out to Otter Plumbing regarding installing new sinks and faucets in my kitchen, master bath and powder room as well as a new garbage disposal. They were able to quickly come in, complete the project so we were able to use our bathrooms and kitchen again and even identified and corrected an issue with the plumbing under my kitchen sink that would have prevented my new faucet from working properly if left as is. Shane was super knowledgeable, kept me informed and provided recommendations and ideas to ensure i was getting the result i was after. The end result was perfect, exactly what i wanted, done in a very timely manner and at a reasonable cost. I completely recommend them and will use them again when the need arises!

The service was good but then it all went downhill. Rude responses, very dismissive. Once they got their money that was the end of being polite or caring about the customer.

I called Tom on Tuesday evening, and he was able to come out Wednesday morning! I am the happiest customer right now!!! I have been without a working shower since February 13th, and the plumbing company 2 sons plumbing have yet to come back and fix anything! It took Tom just 2 hours to fix things that to this day 2/27/20 2 sons was unable to fix! Tom is the friendliest, and most professional plumber I've ever come across! This guy definitely is the best at what he does!!! Very fair pricing! I would've gladly paid him more for coming to fix everything in such a short notice! I highly recommend Ace Works, and will be a loyal customer as long as I'm living in this state!!! Thank you so much Tom!!!

We contacted Mr Rooter back in May /2021 because we had no hot water.  The service man came out and dispose pilot light was out so restarted and got the hot water running again..NO CHARGE!  Then in July ran into same problem and again contacted this company.  Raymond provided excellent service with a quote for cost of them replacing the tank.  We tried to purchase tank ourselves but ran into problems.  Called Raymond and he showed up next day. He was professional, courteous and on time!  Also looked into a possible leak in shower and provided advise on how to proceed.  Have used this company on three occasions and would DEFINITELY RECOMMEND!

Professional and quick. Nice customer service and good price. I will be using them in the future if i need help again.

After doing a lot of research, I thought I was in good hands with Allred's when my Navien tankless water heater needed repair.

Scheduling: I called and scheduled for a visit. The day comes and no one shows up. Turns out I was never fully put through the system, so no one was scheduled to show up. Ouch, I don't have hot water/heat for several more days. (In all transparency, they did refund the cost to come out, but it's not much compared to the next few fees..)

Cost to diagnose: It was $100 for them to come out and turns out it cost an additional ~$600 to diagnose and cover future trips where required. What I found was that a lot of plumbers won't give you the cost to diagnose or even an hourly rate on the phone. They can argue that each system is unique but they did an hours worth of troubleshooting and charged this insane price.

Cost to fix: The diagnosis was that my unit's circulation pump and secondary circulation pump was broken. Mind you this is a 2 year old unit. I was quoted $2000 to fix it. What blew me away was that the secondary circulation pump cost $1200 to replace. The pump costs $100 at Home Depot...  I was quoted $400 to drain the system, so how can you charge $1100 just to replace it? Sure there is a markup on supplying it, but even from an hourly perspective, how could you charge that much? They also pushed that they were able to make the repair the same day so that I would just pay the insane cost (with the $100 refund from the scheduling snafu.. woohoo..) . I insisted to shop around and boy was I happy.

Diagnosis/Alternative plumber experience: They actually misdiagnosed the issue on top of all that. I called another business that specialized in radiant heating. They had transparent pricing ($289 - how much it cost to come out and it included first hour of diagnosis; $240 - how much it was every additional hour, billed in 15 minute increments). They were able to diagnose, fix the actual problem, and even service it in an hour and a half (air bubble in unit + low pressure causing circulation pumps to not operate).

As a new homeowner, I'm hoping this review helps when people are on the search to fix their water heater.

4 missed appointments, I was ready to stop trying after 3 strikes - We took time off work and rescheduled 4 different times and each time there was a different no-show excuse. Very frustrating, and really want to use a local company. pugetsoundplumbing.com at 206.829.4380 seems like the choice not to make in Lynnwood/Everett area