Vortex Plumbing

We liked the work so much that Vortex did on our kitchen drain pipe (see below) that we had them come back and re-pipe our entire house's hot and cold water pipes. Our home had the original galvanized pipes from 1967. This which meant that the pipes were flaking (potentially a health hazard) and had a lot of mineral deposits - making the water pressure pretty bad. Baldeep and his team came in quickly and had a clear plan that reduced the amount of demo'ing they needed to do. Everyone was very nice, professional, organized, and did a good job following covid-safety protocol. I can now highly recommend Vortex for both big and medium-sized jobs.
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Vortex did a great job replacing our kitchen drain pipe too: We noticed water leaking in bubbles in our drywall ceiling, opened it up, and realized the entire drain pipe needed to be replaced...stat. We couldn't use our kitchen until we had someone out to do the work (doing dished in the bathroom sink is not fun, let me tell you). Not only did Vortex come out same day to do an estimate - they came back the next day and fixed it completely! They were professional, nice, and went above and beyond to get us back up and running. Highly recommend.

He came by to take a look at a leaking pipe .  That was a week ago.  No written estimate ever given . No return contact.

They installed water heater in our house. The strap was not properly installed. I called them twice and they promised to come but never showed up.
Moreover, during the installation water pipes outside of our house, they drilled the base of our house and damaged our base board.
They hid it and did not let us know. Very unprofessional

Used their services on a rental property. They showed up on time did a great job extremely good value.

My under mounted sink was falling and every plumber I called insisted I could do it myself. I'm fairly handy, but I hate taking a chance on plumbing (or electrical). Vortex was priced similarly to other plumbers, but they knew exactly what to do to fix my sink. They came out, took the sink off, stripped down the old adhesive, and reattached it. In 24 hours they were back to remount the remaining plumbing. With that, all was well.

However, after my sink was reattached I noticed that it was still leaking. The caulking wasn't done well. There were still gaps where water could get through. I chalked it up to the caulk settling, emailed Vortex about the issue, and they were back within several days to reseal my sink.

Except, even after this second time the caulking had gaps. This was pretty frustrating. After doing a great job attaching the sink, they couldn't get the easiest part right. I sent a subsequent email and just told them I was disappointed. Sent a photo of the remaining gaps and told them I'd fix it myself. After $600 to fix my sink, I shouldn't have to buy caulk myself, but during a pandemic I really didn't want people to keep coming in my house to fix something easy that should've been done right the first time.

Quick response, arrived on time - job was quick (hot water heater replaced) . I will call these folks from now on, very impressed!

It was a small plumbing issue, a dish washer backing up. But it was close to the holidays when I needed it to work, and Vortex Plumbing was able to send someone the next day after I called. 4 Stars for prompt response and scheduling.

The plumber arrived on time the next morning. He noticed the kink in the outlet plumbing and used a hose clip to increase the flow of water through that stretch (he explained that would be cheaper than him replacing the entire plumbing hose). He then uncovered the countertop drainage and push some wire through it to ensure there were no food lumps. Ran the dish washer, and it worked great. But the cost of the hose clip is less than $2, and his actual work time was about 15 mins. He committed to leave the invoice later that day or following day. MIA.

I had an electrician and his trainee working on installing a security camera today. The parts included commercial tubing and they spent a solid 1.5 hours. When I compare both invoices, the plumbing was 65% of the electrician.

In summary, if you need immediate prompt attention, they are responsive. Price vs work effort is terrible. You will feel you have been gouged.

If you like to have the Middle East come to your kitchen hire these guys. I thought I was getting one or two plumbers I had for Middle Eastern plumbers screaming at the top of their lungs at each other for two days straight in my house speaking a different language. I thought I was under attack it was a nightmare for me and my husband I just wanted them to leave I didn't care if it was done or not

Professional and quick. Nice customer service and good price. I will be using them in the future if i need help again.

This is the second time I've hired Vortex, as I was very happy with their services the first time.  

Today-Thanksgiving Day with 6 guests staying through the weekend-downstairs toilet clogged and a plunger wasn't working. Turned off the water to the toilet.  Someone decided to shower upstairs, which flooded the bathroom toilet.  I called Vortex. He came out in 2 hours and quickly found the problem (roots blocking drainage from the septic pipe into the tank).  It took him 45 minutes.  He has all the best tools, i.e. cameras, etc. and quickly fixed the problem.  It was $600 with tax, which is pricey in general, but it is Thanksgiving.

2-3 years ago we had a problem with the kitchen sink clogging.  Another plumber snaked it but it clogged a few days later; he told me to find someone with a camera and jet cleaner.  This is when I first found Vortex.  Again, with all his equipment, he located a nasty, solidified mass in the pipe that looked like concrete, and replaced that section of pipe.

I will always call Vortex for my plumbing emergencies.  Thanks Deep!

We hired Vortex Plumbing to install a new 50-gallon gas hot water tank for $2,200.  Afterwards the inspector cited  3 violations of City and State laws stating a need for 1) Expansion tank on the water heater 2) Earthquake straps and 3) Exhaust vent to slope per manufacturer specs.
Later Vortex demanded we pay them an extra $500 to correct their 3 violations which they stated were add ons, and we refused of course.
Everyone especially Seniors (elderly) should be alert for extra charges or add on fees being assessed.

Vortex plumbing had provided the best experience I could have asked for. After having dealt with two other plumbing companies, I had a referral to Vortex who responded quickly and came out within an hour of calling to look at a clogged drain. He scoped the drain and showed me where the problem was fixed it and scoped it again to show me that it has cleared. His price was extremely reasonable. There was total transparency in the process. I wouldn't call anyone else for my plumbing needs.

My water heater broke and flooded the garage the night before Thanksgiving. I called and got many quotes. Vortex gave me a call back right away. They had the best price and they had the availability to come out on Thanksgiving morning. They didn't charge me extra for the holiday. They did a professional job. The new water heater was installed well and works great.

Dep Singh a plumber-in the Kent area responded to an evening call to resolve an immediate need to clear a clogged drain system in one the units at our 4 plex.  He was very professional and obviously very adept with his skills as a plumber.  He was articulate and kindly negotiated a fair price for his plumbing services.  It was a messy job cleaning the line but he was industrious and left a happy tenant with  a resolved plumbing issue.  
We will definitely call Dep Singh again for plumbing services.  He works for the Vortex plumbing Company.  Thank you for your promptness and taking care of business promptly!!  I highly recommend his integrity and skills when in need of a plumber.   Annette

I went to Angie's List for a plumber to replace a garbage disposal.
One estimate was for $800.00 and another plumber wanted to come
to the house and charge me $79,00 for an estimate. Vortex gave me
a very reasonable estimate. I called and they were able to schedule
an appointment within days. They were very professional and fast and
cleaned up afterwards.  They were very knowledgeable and did a great job. I would highly recommend them to anyone with plumbing problems.

I have had Vortex plumbing out a number of times for various issues. One was a sewer back up annd it was 5pm. Deep came over at 8pm that night and didnt leave till 10pm. He didnt charge us any extra fee as some people say he does. He is extreamly honest, works around  your schedule, and knows what quality work is. He is now my permanent plumbing guy and I will call him every time I need help.

Professional, honest and didn't waste any time fixing our leak! Very fairly priced. Hoping I won't need them again but if I do, they are first on my list of plumbers to call!

Used these guys in place of my regular plumber. Prices were good, finished work was good, couple hiccups.. no biggie. Scheduling was easy. Job was in Kent.

Deep and James were awesome - friendly, professional, thorough. They did a great job installing our tankless water heater and removing some old stuff, and it was a pleasure working with them. I'd unhesitatingly recommend them for any plumbing job.

These guys are great.  Showed up early, listened to me, asked great questions, then used the right tools for the job and were able to unclog my whole house within the hour.  They charged me a fair price for the work.

I am very grateful for the quick, efficient service I received by this company.

I would call them again in a heartbeat.

Hard to find honest and reliable people now a days. Everyone is trying to make a dollar and take short cuts. Not Deep. He came out immediately for what I thought was my water heater leaking. He immediately told me it was my upstairs neighbors (I live in a condo) and helped me talk to them. My water heater is old so I will be calling him back to replace mine. But I'm so glad I chose to call him. I've called other plumbers in the past and the first thing they ask is how I'm paying. Not Deep. Genuine and caring. Very good service. Highly recommend.

In 12 years of being a homeowner I never had to call a plumber before.  I had a shower control valve that wouldn't shut off water in a rental property I own and manage myself.  I was pretty sure I had fixed this issue before on a same model valve but I happened to be 200 miles away at the time.  Not wanting to leave my tenant without water until I could return the next day, I was able to get these guys to go out same day.  They communicated with my tenant when they would be late due to traffic and then texted me when they had completed replacing the cartridge on the valve, gave me the price in range I expected and sent me an invoice for billing.  My only compliant is I paid the invoice with a check and it took them a few months to cash it, no communication if they had received it or not when I asked them.  Usually the business has to hound a non-paying customer, not a customer needing to follow up with the business to take their payment.

I called them yesterday about a sticky bathroom faucet I had - they gave me a flat price to replace it and showed up right on time the very next day.  Guy was super nice and professional, checked out the sink and went right to work.  Cleaned up after he was done - everything is perfect.  Price was very fair, service was very fast, and I didn't have to clean up anything.

Excellent work. Very professional and timely assistance in getting a broken kitchen faucet fixed at a reasonable price.

We had multiple plumbing problems and Vortex Plumbing fixed them all quickly and completely. They assessed our situation and sent a plumber right away. In their assessment they told us what needed to be done to fix our leaks and what they recommended should be done to prevent similar problems in the future. They gave us the option of fixing only what was urgent or being proactive and preventing future leaks. We chose the latter but it was entirely our choice.  Once the plumber arrived, he was quick, systematic, and considerate in checking off our problems one at a time. In one case the plumber didn't have the exact parts needed but he left and came back with the correct parts within an hour.  We have no complaints. (PS. The only reason I give them four stars instead of five is that none of our problems were extremely challenging.)

Called them the first night we moved in and they tried to troubleshoot with us over the phone before coming out.  Once we couldn't resolve the issue, they were over within an hour tops (after normal business hours).  A few days later we discovered another massive problem in our new house and they came out to assist us with that as well and did a great job.  Highly recommend this company.