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Green Planet Plumbing

Green Planet Plumbing

Plumbing Service
Seattle WA

Description


At Green Planet Plumbing we specialize in residential plumbing, from small tasks to updating complete waste and water systems with the highest quality products available. We also have an underground division that focuses on waterlines and sewers.

HISTORY


Established in 2007.
Are you looking for a plumber in Seattle who can handle your every plumbing need? Turn to the experts at Green Planet Plumbing & Sewer, the team that's delivering eco-friendly plumbing solutions at affordable rates. With a focus on customer service, their team makes sure you are completely satisfied with the quality of their work. They strive to get the job done right the first time and to leave their work area looking better than it did when they arrived. Whether you need pipe repair, water heater installation, or drain cleaning, Green Planet Plumbing & Sewer is the best team for the job. You won't find a friendlier or more dedicated team of plumbers. Since 2007, they have been delivering exceptional plumbing services to homes and businesses - and they look forward to serving you next.

ABOUT BUSINESS OWNER


First off, I am a third generation West Seattle resident. I am very attached to the community. So, In 2005, I knew I had an opportunity and a responsibility to disseminate ideas and systems within my trade that would reduce waste, resources, and costs. Green Planet Plumbing employs uniquely different ideals when it comes to helping people and protecting our environment. It is not political, just smart business practices  to ensure success and happy customers. Practices over profits.  I am the owner, and I am personally involved in every job we do, to make sure every customer receives this kind of treatment. Thank you for reading.

SERVICES


Reviews


Greg A.
Greg A.
05/04/2023 12:00:00 SA
These guys are amazing! I was prepared for a very expensive fix but they were able to find the problem quickly, and fix it way under what I thought it could have been. I appreciate their honesty, integrity, and very responsive. Tyler was great on site with his crew and Jeramiah is extremely responsive, professional, and follows through when you call for an appointment. THANK YOU!!!

Michael S.
Michael S.
01/04/2022 12:00:00 SA
OVERALL: 9.7/10. Near Labour Day 2021, I noticed that there were puddles of water in my second bathroom, and freaked out - I couldn't tell if it was from a pipe burst, a ceiling leak, or something worse.

It turned out (after a lot of self-experimentation) that it was from the toilet (most likely the feed that goes into the toilet bowl itself) -- since it was from the original condo build in 2003, and this was 2021, so... I guess toilets can stop working too?

In any case, I had to scramble to get someone to fix it since I was afraid the leak would affect the floor beneath me (given how terribly this building was constructed, I wouldn't be surprised if the between floor spaces had issues).

I bought my own toilet from Home Depot (thankfully they had some toilets, but I didn't get a water-saving one like I wanted because, despite the rebate, I don't actually pay for water in my building, so ¯\_(ツ)_/¯), and set out to find a plumber to install it. I tried to make sure I found a local business to support, so off I went!

1) VALUE FOR MONEY: 9/10. All things considered this turned out to be the cheapest option I had, since the other quote (Joe's 2 sons plumbing) was almost double what this one was. It came out to $523 (after tax) for labour and installation (of customer-provided toilet); the cost came out to be the same for either repair or replace ($375 for an onsite visit), but I needed to also change the angle stop for an extra $100 (labour inclusive). After tax, that seemed pretty reasonable, since I didn't know how to do this myself (Eero had mentioned it was pretty easy, but if it was my first time installing a toilet... maybe I should watch first).

2) QUALITY: 10/10. So far, no further leaks. I had a smarthome leak sensor near the toilet just in case, but I moved it elsewhere in the home as I realized these guys were legit, and I'm very happy with this off my back!

3) SERVICE: 10/10. The workmanship was solid - the most impressive thing I noticed was that I didn't need to move my over-toilet shelf to accommodate the plumbing work.

He simply worked around it, and installed the toilet successfully! The plumber's name was Eero - he was no-nonsense, and even answered some other quick questions about my hot water heater that I had concerns about.

The full turnaround was only six days, from initial contact to work completed (including a site visit to give me a free quote). I contacted them on September 3rd, and they completed the work on September 9, 2021. Jeremiah was responsive and explained everything in a very thorough and articulate manner (especially given my lack of understanding in the plumbing space).

Michelle B.
Michelle B.
1/28/2023
Needed a washer replaced in the upstairs tub and a portable shower disconnected, days prior to listing our house. Appointment set for the day following first contact.  Arrow was everything that I wanted in a plumber - knowledgeable, fast, informative, and reasonable priced.  He even helped to cart the portable shower off to garage!  I so appreciated his help, along his his keen sense of humor.  Will definitely call Green Planet Plumbing for any future plumbing needs.

Martin S.
Martin S.
9/25/2022
VERY kind, thoughtful and skilled plumbing services. Prompt and caring. Our go-to professionals.

Janet H.
Janet H.
07/05/2022 12:00:00 SA
This company treats customers as friends: real people with real needs. We cannot say enough about the professionalism and compassion that Jeremiah, Tyler, and Eero consistently lead with. Their rates are reasonable and they are reliable, responsive, honest, sincere, and easy to work with. Best plumbing business I have ever encountered!

Suzanne B.
Suzanne B.
5/16/2022
I really wish I could give Green Planet a ten-star review.  I am so impressed with the initial conversations (well, e-mails) we had about a toilet problem.

Because I live in a condo, I was concerned about the water running constantly.  They advised me to simply turn off the water flow to the toilet until it could be repaired.

The plumbers arrived precisely on time and were so pleasant, so professional and so kind to my two cats who are absolutely positive the world revolves around them.   I am surprised there was enough room in the bathroom for the 2 Green Planet guys and the two cats who supervised.

The guys gave me two choices: repair or replace the toilet.  Both estimates seemed very reasonably priced.  They fixed the problem and also gave me a quote to replace my kitchen sink which I will do sometime this summer.      

Here's the thing about Green Planet Plumbing; it is so apparent to me that they care about the quality of their work, they care about helping their customers and they care about being professional and kind.  

In our culture, far too many people will take the time to write a bad review, complain about the cost or the time a project took, etc.  Those people forget that the trades' people like Green Planet were out there working in the worst of COVID while most of the world hunkered down.  

I cannot recommend Green Planet Plumbing enough.  They are a quality company with a quality team.  

Well done, guys!  (The cats think so, too)

Sennet C.
Sennet C.
1/27/2021
This is the second opportunity I've had to review Green Planet and I couldn't be happier to post this.  These guys have been great.  I'm going through a remodel of my home and these guys came out on a Saturday to replace my water main.  They just finished up with a complete re-pipe of my house to get rid of the old galvanized pipes.  The service level has been great - I know that they've been busy, but they were able to work my project into the schedule and I have clean water flowing with great pressure now!  I have referred these guys to other people in my neighborhood and network, and they have all been pleased.

I'll recommend them again and I'll have them back to work here when my kitchen gets done later this year.  The price was beyond fair for the job that they did, in my opinion.

Benjamin A.
Benjamin A.
08/09/2022 12:00:00 SA
Arrow and Alex just came out to help with a couple of small (but persistent) problems with our toilet and bathroom sink, and they were excellent. They ended up fixing things with less time and materials than I expected, and they left things in better shape than when they started. For example, Arrow didn't just unclog the bathroom sink, he also replaced the p-trap with wider-diameter PVC so it would be less likely to clog and easier to fix myself. He also walked me through how to do a couple of smaller fixes myself. Great work, and highly recommended.

Claire B.
Claire B.
7/29/2021
I finally have amazing water pressure thanks to Green Planet!! As a single Mom, I always get a bunch of quotes on home projects and Green Planet was right in line with other quotes for a full house re-pipe.  I felt comfortable asking questions and the team from Green Planet was great at explaining issues and coming up with ideas.  They worked hard for several days and navigated some surprises extremely well.  They changed out faucets and snaked drains as needed even though that wasn't part of the planned work.  Also, on a total side note, my fence gate in the backyard was falling off the post and they just got some big bolts and fixed it for me. That was super thoughtful and just the kind of guys they are.  I would highly recommend Green Planet and would have them come again for any future plumbing needs.

Chris R.
Chris R.
5/22/2019
I recently had my water main replaced by Green Planet Plumbing in West Seattle. They were so professional and really understood the scope of the work. Great to communicate with, did the work in the time frame expected, showed up right on schedule, and were very friendly to work with.

Justin was in charge of the project and did a great job from start to finish. He explains things in a way that's easy to understand even if you don't know anything about plumbing (like me) and his crew all worked very hard alongside him.

I would recommend them for any plumbing needs and do business with them again.

Greg A.
Greg A.
05/04/2023 12:00:00 SA
These guys are amazing! I was prepared for a very expensive fix but they were able to find the problem quickly, and fix it way under what I thought it could have been. I appreciate their honesty, integrity, and very responsive. Tyler was great on site with his crew and Jeramiah is extremely responsive, professional, and follows through when you call for an appointment. THANK YOU!!!

Michael S.
Michael S.
01/04/2022 12:00:00 SA
OVERALL: 9.7/10. Near Labour Day 2021, I noticed that there were puddles of water in my second bathroom, and freaked out - I couldn't tell if it was from a pipe burst, a ceiling leak, or something worse.

It turned out (after a lot of self-experimentation) that it was from the toilet (most likely the feed that goes into the toilet bowl itself) -- since it was from the original condo build in 2003, and this was 2021, so... I guess toilets can stop working too?

In any case, I had to scramble to get someone to fix it since I was afraid the leak would affect the floor beneath me (given how terribly this building was constructed, I wouldn't be surprised if the between floor spaces had issues).

I bought my own toilet from Home Depot (thankfully they had some toilets, but I didn't get a water-saving one like I wanted because, despite the rebate, I don't actually pay for water in my building, so ¯\_(ツ)_/¯), and set out to find a plumber to install it. I tried to make sure I found a local business to support, so off I went!

1) VALUE FOR MONEY: 9/10. All things considered this turned out to be the cheapest option I had, since the other quote (Joe's 2 sons plumbing) was almost double what this one was. It came out to $523 (after tax) for labour and installation (of customer-provided toilet); the cost came out to be the same for either repair or replace ($375 for an onsite visit), but I needed to also change the angle stop for an extra $100 (labour inclusive). After tax, that seemed pretty reasonable, since I didn't know how to do this myself (Eero had mentioned it was pretty easy, but if it was my first time installing a toilet... maybe I should watch first).

2) QUALITY: 10/10. So far, no further leaks. I had a smarthome leak sensor near the toilet just in case, but I moved it elsewhere in the home as I realized these guys were legit, and I'm very happy with this off my back!

3) SERVICE: 10/10. The workmanship was solid - the most impressive thing I noticed was that I didn't need to move my over-toilet shelf to accommodate the plumbing work.

He simply worked around it, and installed the toilet successfully! The plumber's name was Eero - he was no-nonsense, and even answered some other quick questions about my hot water heater that I had concerns about.

The full turnaround was only six days, from initial contact to work completed (including a site visit to give me a free quote). I contacted them on September 3rd, and they completed the work on September 9, 2021. Jeremiah was responsive and explained everything in a very thorough and articulate manner (especially given my lack of understanding in the plumbing space).

Michelle B.
Michelle B.
1/28/2023
Needed a washer replaced in the upstairs tub and a portable shower disconnected, days prior to listing our house. Appointment set for the day following first contact.  Arrow was everything that I wanted in a plumber - knowledgeable, fast, informative, and reasonable priced.  He even helped to cart the portable shower off to garage!  I so appreciated his help, along his his keen sense of humor.  Will definitely call Green Planet Plumbing for any future plumbing needs.

Martin S.
Martin S.
9/25/2022
VERY kind, thoughtful and skilled plumbing services. Prompt and caring. Our go-to professionals.

Janet H.
Janet H.
07/05/2022 12:00:00 SA
This company treats customers as friends: real people with real needs. We cannot say enough about the professionalism and compassion that Jeremiah, Tyler, and Eero consistently lead with. Their rates are reasonable and they are reliable, responsive, honest, sincere, and easy to work with. Best plumbing business I have ever encountered!

Suzanne B.
Suzanne B.
5/16/2022
I really wish I could give Green Planet a ten-star review.  I am so impressed with the initial conversations (well, e-mails) we had about a toilet problem.

Because I live in a condo, I was concerned about the water running constantly.  They advised me to simply turn off the water flow to the toilet until it could be repaired.

The plumbers arrived precisely on time and were so pleasant, so professional and so kind to my two cats who are absolutely positive the world revolves around them.   I am surprised there was enough room in the bathroom for the 2 Green Planet guys and the two cats who supervised.

The guys gave me two choices: repair or replace the toilet.  Both estimates seemed very reasonably priced.  They fixed the problem and also gave me a quote to replace my kitchen sink which I will do sometime this summer.      

Here's the thing about Green Planet Plumbing; it is so apparent to me that they care about the quality of their work, they care about helping their customers and they care about being professional and kind.  

In our culture, far too many people will take the time to write a bad review, complain about the cost or the time a project took, etc.  Those people forget that the trades' people like Green Planet were out there working in the worst of COVID while most of the world hunkered down.  

I cannot recommend Green Planet Plumbing enough.  They are a quality company with a quality team.  

Well done, guys!  (The cats think so, too)

Sennet C.
Sennet C.
1/27/2021
This is the second opportunity I've had to review Green Planet and I couldn't be happier to post this.  These guys have been great.  I'm going through a remodel of my home and these guys came out on a Saturday to replace my water main.  They just finished up with a complete re-pipe of my house to get rid of the old galvanized pipes.  The service level has been great - I know that they've been busy, but they were able to work my project into the schedule and I have clean water flowing with great pressure now!  I have referred these guys to other people in my neighborhood and network, and they have all been pleased.

I'll recommend them again and I'll have them back to work here when my kitchen gets done later this year.  The price was beyond fair for the job that they did, in my opinion.

Benjamin A.
Benjamin A.
08/09/2022 12:00:00 SA
Arrow and Alex just came out to help with a couple of small (but persistent) problems with our toilet and bathroom sink, and they were excellent. They ended up fixing things with less time and materials than I expected, and they left things in better shape than when they started. For example, Arrow didn't just unclog the bathroom sink, he also replaced the p-trap with wider-diameter PVC so it would be less likely to clog and easier to fix myself. He also walked me through how to do a couple of smaller fixes myself. Great work, and highly recommended.

Claire B.
Claire B.
7/29/2021
I finally have amazing water pressure thanks to Green Planet!! As a single Mom, I always get a bunch of quotes on home projects and Green Planet was right in line with other quotes for a full house re-pipe.  I felt comfortable asking questions and the team from Green Planet was great at explaining issues and coming up with ideas.  They worked hard for several days and navigated some surprises extremely well.  They changed out faucets and snaked drains as needed even though that wasn't part of the planned work.  Also, on a total side note, my fence gate in the backyard was falling off the post and they just got some big bolts and fixed it for me. That was super thoughtful and just the kind of guys they are.  I would highly recommend Green Planet and would have them come again for any future plumbing needs.

Chris R.
Chris R.
5/22/2019
I recently had my water main replaced by Green Planet Plumbing in West Seattle. They were so professional and really understood the scope of the work. Great to communicate with, did the work in the time frame expected, showed up right on schedule, and were very friendly to work with.

Justin was in charge of the project and did a great job from start to finish. He explains things in a way that's easy to understand even if you don't know anything about plumbing (like me) and his crew all worked very hard alongside him.

I would recommend them for any plumbing needs and do business with them again.

Jana U.
Jana U.
11/30/2018
Responsive communication, fair price, excellent work and super flexible with all the curve balls that came our way during the project. So lucky to have an expert like Justin guiding us through the big projects we had.

As a bonus they have a nice modern billing system that made it really easy.

Ian P.
Ian P.
05/05/2021 12:00:00 SA
Amazing business. Roto rooter declined to repair my sewer line, I called Green Planet Plumbing and they did repair it in a short notice and with a very good price. Recommended them to my friends, and they did jet cleaning of a sewer line, that they were thinking needs a replacement and saved tons of money

Nastalie K.
Nastalie K.
12/15/2018
Sometimes when people go to my house they do an, lol. But to my face, and don't even try and hide it when they see this.

Sue H.
Sue H.
12/04/2017 12:00:00 SA
Job was supposed to take 3 days but it wound-up taking 2 weeks. Although there were some minor setbacks, there were too many days when nobody was here working, or someone was only here for a few hours. Including the delays the job was done according to Tyler.

One month later see photos:
Tyler, This is what has happened as a result of not filling in the dirt properly. Also you can clearly see that the seeding barely grew.  
I am hoping that you will fix this as it was created by your Company digging it all out.  The entire area was flat and grassy before any work was done. You even commented to Richard that you were sorry about how the lawn was damaged from the equipment.
Please let me know what you can do.
Thanks

Update:
OK,
Its been 5 months now and a worker just shows up here without prior notice. We've been promised this for many weeks, but this drop in stuff is very unprofessional. I guess he knew we were past the point of being patient, so he was no longer acting civil or even making eye contact when spoken to.  I once again explained exactly how the fence and grounds were promised to be when the job was bid by Tyler. He just mumbled something at me and proceeded to do it his way despite the efforts of myself and my very ill husband to provide simple details to him.  I can't express in words how frustrating this project has been. Like most people, we have lives to lead and expect highly paid and self promoted professionals to do as they promise and as we, the ones who write the check, need them to do the job they commit to in writing. With a very active dog who can't use our back yard for 3 months because these guys can't make a phone call or commitment to fill a dirt hole or sink a fence post properly is absurd.
Do you really want your next plumbing emergency repair (or anything) promised to take a certain time, stretched out for 5 or more months? Or, when it goes badly, do want your desperate emails and calls to go ignored for week after week after week....?

Lindsey T.
Lindsey T.
2/18/2020
We had an issue with a shower leak and Tyler was quick to respond and helped us fix the problem.  Would definitely recommend Green Planet Plumbing!

Ralph N.
Ralph N.
01/12/2021 12:00:00 SA
Sad. Had a good experience with them previously (see review), which is why I called them  for an estimate to replace my entire sewer line. They neither showed up, nor called, until the following morning. My time is important to me,  and I made time to be there when they promised to show up, but apparently my time is not important to them. I will find someone else.

Katie D.
Katie D.
01/10/2018 12:00:00 SA
These guys are amazing. We had been struggling with water heater issues for months, trying to figure out what was wrong with our system causing temperature fluctuations when it finally just STOPPED producing hot water altogether (tepid or downright cold, alternating), smack in the middle of winter!

We had also been dealing with terrible pipe rattling in the laundry room where the water heater is, right next to a bedroom, so that wasn't pleasant either.

Called Green Planet Plumbing to come and assess the issue. Justin was very pleasant and easy to work with and when it seemed we were still having some issues after the initial fix, Jeremiah and Justin both worked to get back to us ASAP for another look.

Not only did they completely fix the issue (which had other underlying causes we hadn't noticed before), but they also discovered and repaired a leak we had no idea was even there! Will definitely be calling them for any future work. Justin was great and highly recommended. Prices were more than reasonable for all the great work they do too!

K. M.
K. M.
9/21/2017
5 Star All The Way!!  

Thank you so much Marcus from Green Planet Plumbing for coming to my rescue today!  
I can't thank you enough for making a second trip back for an emergency service call!!
You were calm and methodical in your approach! It's obvious you're an expert!

From my first call in to scheduling an appointment, to giving me a quick tutorial then on  to finishing the job, you were outstanding!! You very clearly explained the problems to me, you were resourceful, cost and earth conscious with recommendations. You shared honest advice and expert knowledge with regards to repairs and maintenance. You are knowledgeable, professional and very reasonably priced!

It's reassuring to be connected to such a competent, reliable and efficient company for all of our plumbing issues!

Green Planet Plumbers are the best!!

Kelly Moy
Valmark Apts

Lynn S.
Lynn S.
5/20/2016
We called Green Planet to have our 40-gallon gas water heater replaced. The work they did looks good and I haven't experienced any issues, however I found their pricing to be $500-600 more than I would have expected for the job.

Based on asking friends/co-workers on their replacement costs most ran between $1000-1300 (for normal tank replacement). When we called Green Planet we were told over the phone it would be around $1000 which was inline with my expectations. However after the installer showed up the quote was $1500 for the tank/install. Plus he recommended replacing the small pressure tank on the top for around $200. So total price was $1700 and after tax just over $1800.

When we questioned the difference between his quote and the phone quote he said they were likely talking about just tank costs.  Looking up the Rheem prog40s-38n rh62 model tank they installed it appears to cost around $600, so their labor install cost was about $900.  This is in a 10-year old house with the tank in the garage, so there weren't any complications or modernizations that needed to happen, just a basic swap of the tanks and configuration.

So if I would summarize my experience. It would be they do quality work, but seem to charge much higher than average.

Linds M.
Linds M.
2/21/2018
My husband and I have worked with Green Planet on a couple of different occasions and have been nothing but pleased with their responsive service, honesty, and great work. They are our go-to company for plumbing needs.

Kelly C.
Kelly C.
11/01/2016 12:00:00 SA
I would highly recommend Green Planet Plumbing.  Marcus was great!
We were really lucky to be able to get them out on short notice.  We called with a backed up sink that kept making strange gurgling noises and they were able to squeeze us in that morning.  
When they took a look they explained the issue (likely clog in the main line) and the plan of attack as well as giving an upfront cost estimate.  
Marcus was very conscientious about working in our home and being considerate of neighbors.  He was able to fix the problem, explain the issue and explain the division of responsibility between a condo owner and the condo association so that we could request reimbursement.  He even gave us some tips for keeping our line as clean as possible and avoiding cost in the future.  
Thank you!

Mike S.
Mike S.
11/21/2017
We were able to have Green Planet come out late in the day, after our guy, Marcus, had already been working long hours and driving in traffic to get to our house.  He assessed the blockage in our main line, verified how to best attack it.  He did a fantastic job not leaving our house dirty, always communicating what he was doing and making sure we knew hydrojetting would be loud.  Honest, polite, dedicated, I'd use Green Planet again without hesitation.  Marcus is the genuine type of person I'd happily go have a beer with.  Nice guy, hard working, honest, no BS.

Nicole b.
Nicole b.
9/24/2017
Great company. Very fast fix. A toilet in our home was spraying water from a hose EVERYWHERE, and they had someone out to us in 20 minutes(where as other places were giving me a 6-hour time frame). I'm so grateful they could fix the issue before permanent damage was done. Thank you!

NE Seattle J.
NE Seattle J.
4/21/2017
This really is as good as it gets!  We are in the thick of a second story addition and home remodel, and Green Planet Plumbing has been, on numerous occasions, our saving grace!  As virgin home remodelers, we had only a slight idea of how complex and involved all of the coordinating pieces were to build up and remodel down.  Marcus from Green Planet came out immediately and helped us to decide what we needed, what would be nice-to-have, and what was not necessary to get our house in tip-top shape.  He thoughtfully walked through our house, respectfully stated what should be different and what was left to be done, and then priced out everything from doing the bare minimum to the complete job.

We needed to be out of our house for a period of time and he coordinated not only with me, but also my contractor, and explained what he'd do while we were gone.  He also ensured he'd only take the final payment after we were entirely happy.  They took out and put in pipes, had to bore a hole from the street to our house, uninstalled a garbage disposal, hooked up our HVAC drainage, put in a recirc pump between two hot water heaters, installed the second hot water heater, and made sure our water pressure was as it should be...and did a lot of this at no additional cost.  Did I mention that our house was also spotless after their job--super helpful when everything else was under a pile of dust!

The quality and comprehensive way in which Marcus did our job means we'd refer him to anybody--for any job for any reason!  He prides himself on the quality of his work that makes the homeowners love what they live in.  They are word of mouth so I want to shout from the rooftops how wonderful they are and encourage you to give them a call if you are doing new construction, a remodel (God save you!), any touch ups, or any breakdowns...we are completely satisfied and so appreciative of Marcus and his company!

Austin H.
Austin H.
3/28/2017
We worked with Green Planet on our kitchen remodel. Marcus came out on two separate visits and he was spectacular to work with.   He moved a gas line for our oven, ran water to our fridge, and moved our sink supply lines and drain pipe.  He worked like a champ with our old home quirks.  Marcus' work was clean and achieved our goals, at a reasonable cost.  We will definitely give Green Planet a call in the future!

Barb L.
Barb L.
10/11/2019 12:00:00 SA
Had a great experience with Arrow at Green Planet Plumbing. They responded right away and came to the house a couple days later. Drain got snaked and new sink faucet installed and everything works great now. Even threw in a bit of free caulking.

Joan W.
Joan W.
7/23/2014
We just purchased a house and found out the washing machine hookups were done DIY with hoses totally exposed and stapled to a wall that was previously hidden from sight. Later I found out that one of the hoses that was feeding into another hose would spray water everywhere during the wash cycle.

We actually called Alki Sewer first since he was referred by a friend, but Phil, the owner, referred us to Green Planet. Justin was the head of our project and he was really down to earth and knowledgeable about his trade. There was also a nice young guy named Matt that was there most of the time as well as Luke. They all spent some time in our tiny crawlspace...bless their hearts! All very nice, respectful, quiet guys.

They tore out the drywall and installed all of the washing machine hoses the correct way--inside the wall instead of stapled on it. They also installed a very fancy recessed washer hookup system that sits inside the drywall so the washer can be pushed right up against the wall :) The pipes under the sink and in the washer area also got a full upgrade.

In addition they also totally fixed my leaky hose, caulked all my fixtures, extended a shower head that was too short, put in an expansion tank, and gave us seismic straps.

They also did everything for the plumbing permit--including getting the permit, scheduling, setting up for the plumbing inspection, and taking down the set up for the plumbing inspection. The inspector said everything was perfect. (They also didn't add anything to the bid price except for the cost of the inspection.)

Scheduling is really easy too--I called Weds, Thurs Justin draws up a bid, Mon it's done in one day. There was barely any time when the water was off--very efficient. I also like to comment that it's nice that the guy that did the bid also did the work.

Jane H.
Jane H.
12/11/2017 12:00:00 SA
This is my first online review...ever. I am so happy to have found Green Planet Plumbing and Marcus. We had two plumbing companies come out before Marcus and Green Planet, and were charged A LOT of money for misdiagnosed problems and we really don't care attitudes. Marcus and Green Planet DOES CARE. He was committed to finding the problems AND solutions, charged us very reasonable fees, was friendly and professional and a pleasure to work with. We won't go anywhere else from now on. In addition, Jeremiah in the office responded to our requests for service in a timely fashion, sent us reminders and updates, and was all around very communicative and helpful as well. Please...hire these guys. You will be very glad you did!   Very sincerely,  Jane H.  Seattle

Tushar P.
Tushar P.
11/04/2016 12:00:00 SA
These guys are eager to take your call and set an appointment but they will not show up. I called an left several message when my 2 hour window was over and still no one showed up or called to explain. No call, no show, no service. Read the reviews... if you don't have a job worth several thousand $$$ they just don't care about serving you. They do care about scheduling you in the event they do have time to swing by, but don't hold your breath because in this case they were too busy to care about calling me back. Called the office and Tyler, left a few messages, and still no return phone call. You guys suck

Sabrina S.
Sabrina S.
2/29/2016
My review is mixed. Sure they did the job, the crew was friendly, I think it's good work, but I'm not a plumber, so what do I know about that?

I'm writing this review because they broke a cupboard door in my kitchen, both Justin And Tyler said it would be replaced for me. It is now 2 1/2 month later i have heard nothing. I have called and left many messages and emailed multiple times for an update. I am leaving this review not only so future clients can see a risk, but my hope is that Tyler will read this and return my calls/emails about the cupboard door that was broken while green planet was working in my home.

Ps they also broke a ceramic made by my son and they left the front door open and my dogs ran away. (I glued the ceramic and did find my dogs)

It's a shame that Tyler has been so dismissive about the broken door - I would have called and recommended them for future plumbing needs Now the opposite is true.

It's less about the door and more about the poor customer service

Clearwater B.
Clearwater B.
8/22/2019
This company was AMAZING!  The guys who did work at my place back in April in West Seattle Went above and beyond to help fix my issues, troubleshooted new ones & did not try to sell me on anything i did NOT need. Highly recommend!  Thanks Green Planet for being honest & Fair!!! Wish they did biz in Florida bc we had a horrid $17,000 & 5 week mess w/ a plumbing co. here!!  so hard to find solid contractors in this day & age unfortunately!  Sorry took so long to post this review, was unaware it was still sitting in my drafts!

Margaret M.
Margaret M.
6/24/2015
We went by solid 5 star reviews on yelp as well, but this company grossly overcharges for their services.  Yes, they came on time, Justin was knowledgable, but then it was time to give me the prices... We had a few things to address but the primary reason he came was because our garbage disposal failed.  We didn't want to fix it since it's been with the house for 15 years, plus we wanted to add an air switch instead having to turn on the switch inside the cabinet of the island. The opening for the switch was available by removing the soap dispenser. Simple job, and the price tag? $640 (that included $59 coming out fee) for installing badger 1 disposal that can be bought on Amazon for $75 (active work time = 45min).  He left the old switch in place and connected the air switch to it but failed to tell me that I have to have it in on position for the air switch to work.  

Now the prices I was quoted for other services:

- Replacing outdoor hose spigot (x2): $350 each (with or without having to open the wall in case of complications)
- Replacing toilet overflow valve (x2): $230 each
- Replacing leaky bathroom faucet (x2): $220 each

No thanks!

Peggy F.
Peggy F.
05/12/2017 12:00:00 SA
Had Tyler come out to give us a bid on a sump pump installation. He was great when he came out. I had every confidence in him and was eager to see his bid. Then.....nothing happened. Waited days to receive an email and finally sent one of my own (maybe he took mine down wrong...no big deal). Still NOTHING. So I call and no one answers and I leave a message on his voice mail. No one ever got back to me. Incredibly strange and unprofessional. Really wanted to use them too.

BennyLucy C.
BennyLucy C.
01/11/2014 12:00:00 SA
Green Planet was awesome in getting our complicated water heater issue fixed. It was a busy time with lots of pipes breaking in the deep freeze.  Although it took a few days to get scheduled, they were excellent keeping in touch and following up. They did the repairs in a few hours and for a great price. I would definitely use them again and highly recommend they be your first call for plumbing issues!

The fact that they are green friendly gives them a 6th star! :)

Robert G.
Robert G.
4/15/2016
Green Planet plumbing is the best, not only do they show up on time and do amazing work but they are reasonably priced and the tech have such a great attitude.  You can really tell Tyler (the owner) takes care of his employees and gives them a good place to call home.  I would recommend them to all of my friends or family - 5 star service all the way around

Cameron D.
Cameron D.
12/23/2017
Thanks Green Planet/Marcus, got the job done at good value. Both fast working and professional. Made the effort to educate me on the problem and provided multiple options to address. This was the third time I called Green Planet plumbing for various rental units and I was left very satisfied.

R. H.
R. H.
2/14/2018
I am posting this review quite reluctantly,but Yelp has helped me avoid so many scammers and flakey people and businesses that I feel a huge obligation to pay forward all the good and bad in kind.
Green planet was contracted to replace the sewer main on my home recently. This was part of Bellevue city's homeowner improvement program, so the contractor choice had to meet very strict guidelines. Green planet  was not on even on their list, but they indulged us on our heavy recommendation for Tyler's business. Like most of his burned and deceived customers, we fell for his BS sales pitch and empty promises. Taking Tyler at his word, our only wish was them to leave our back yard and fence the same way they found it. Tyler assured us that this was the easiest request we could make and that he guaranteed it.
From the very start, the work appeared uncoordinated and as if it was the first time they ever did it. They appeared lost and confused many times, making mistakes along the way that caused many delays and took over twice the time. Then, the job was halted by a city inspector over a simple code issue involving a common fitting needed to connect to the sewer main. To top it off, Tyler complained to me about the f***ing city being picky. The cherry on top was Tyler confiding in me that he way under bid the job. His was the second highest out of 6 other bids!
So, after about a week of this one day job and a couple of my borrowed tools returned to me in damaged condition, it was time for them to go. They left my yard looking like a battle scene. The fence now needs repairs and I have a sinkhole in my yard giving my dog a chance to escape into an alleyway. It's been 5 months now and just yesterday a worker shows up, unannounced and expecting us to drop everything and once again allow them the chance to disappoint. True to form, a genuine but far inferior attempt was made and my yard is a muddy mess and my fence is far from adequately returned to as it was. With 4 months worth of all but completely ignored (by Tyler) phone calls, I give up. Tyler has to be the most belligerent, self destructive person in the customer service business. He makes no effort to hide his contempt of customers once he gets paid.  If you want a couple of messy, inept guys ruining your most prized possessions and doing everything their way, regardless what you want, then go ahead and hire this poser. Oh yeah,Tyler likes to be rude to my wife and attempted to bully me during his one returned phone call. Seems he gets everything wrong, but in his mind, it's always your fault.
AVOID at all costs or it will really cost you $$$.

Sam N.
Sam N.
04/11/2015 12:00:00 SA
I am impressed with their honesty and speed. I just purchased a house and had bad sewer smell when I moved in. I called green planet plumbing  to set an appointment. Instead of charging me a fee for coming out, they asked me to do few steps that may help eliminate the odor. The steps worked, I could have easily spent the money for a person to come in and check. But they were super honest and helped resolve my situation without charging me.

Julia D.
Julia D.
5/13/2015
These guys are great to work with. They have come out to our business twice this year with only a few hours notice for am emergency repair. They were very professional, knowledgeable and polite. I highly recommend.

Jonelle C.
Jonelle C.
9/29/2015
The guys came out to clean roots out of the sewer line and give us a quote for replacing said line. No, they are not the cheapest but they are informative and professional. To me that is worth paying a bit more than someone that will probably do a half a** job. We will be using them again for plumbing work.

Lyle L.
Lyle L.
06/08/2017 12:00:00 SA
Update to my previous review......This morning Green Planet agreed to reimburse us for the cost of moving the rock discussed in my original review.  It took a year, but all is good.

Wendy C.
Wendy C.
12/09/2014 12:00:00 SA
On one of the coldest nights of the year so far, I had no heat and no hot water. Called Tyler and was astounded to hear that All would be out to my home in less than one hour. My system options were few due to the creative action of the builder 15 years ago. It took multiple trips, but had problems solved. When Tyler couldn't get someone to help on a Saturday evening, he made it work. Would highly recommend Green Planet.

Helly Y.
Helly Y.
10/26/2015
They've come out twice now - first to install a toilet which went like clockwork. This time I needed them to address a leak. When the appointment window passed, I called and Tyler acknowledged that he had gotten tied up on another job but came over right away. He addressed the problem within a minute!  I was so relieved it was something minor. He didn't even charge me for coming out - this IS integrity.

Trish M.
Trish M.
11/22/2014
In the course of our remodel we found it necessary to completely replumb the bathroom. I had tried a bunch of other plumbers and couldn't even get a call back. We found these guys on Yelp and couldn't be happier. The owner Tyler almost always picks up the phone when you call which is a nice change from leaving messages with a lot of other plumbers. Justin detected and solved several problems on site. He is extremely capable and a pleasure to work with! I would recommend Justin to anybody!

Ryan W.
Ryan W.
3/23/2016
Green Planet Plumbing solved a problem with a bathtub installation that no one else could.  Plumbing can be expensive - that's a reality every homeowner must face - but these guys are ethical and stand behind their work.

Ed M.
Ed M.
8/25/2015
Friendly and great to work with.  Reasonably priced and did a great job and kept the house clean.  Ours was a multi-day job Had to run a new service to our house.  Only reason for not giving 5 stars is they could have done a little better on communications as to when they would or wouldn't be there so we could plan our days.  Will use them again next time I need a plumber.

Ronda H.
Ronda H.
7/16/2014
We just moved into a condo in downtown Seattle. I came home late from work to the kitchen sink leaking. Husband was out of town. I called a bunch of plumbers -  all closed. Green Planet actually answered their phone and plumber, Luke, was able to come in, fix the problem at a reasonable cost. I was pretty impressed they were willing to work downtown (seems to be a problem to find contractors who will venture into the city). Only one of the other plumbers I called actually returned my call (Dave the Plumber). Bottom line, Green Planet communicated well, were highly responsive, respectful and even called me after the visit to make sure it was fixed. As a property manager, I'll be calling them again!

William k.
William k.
1/21/2011
For me, having to call a plumber rates somewhere between root canal and an IRS audit. That is, until I discovered Green Planet Plumbing. I've used their services time and time again,and every experience has been great. Most importantly, they've always charged a fair price. Seing as how plumbing is the only industry I know of where they can get away with charging more than private jet rental on an hourly basis, Green Planet Plumbing is a breath of fresh air.

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