Eric H.

07/05/2023 12:00:00 SA

Very good service!

Stop by fix our toilet in a timely manner and reasonable estimate

Ilana C.

7/29/2023

So during the followup call with the general manager, he said that the owner wanted to see an updated review before sending any reimbursement. (Initially there were no strings attached, then there were.) But he said that he was personally mail the check and make sure it went out. A week and a half goes by and I email them and their accountant responds that they've been having computer issues and she will mail the check. Like that's not what personally mail the check means! The whole thing has been a nightmare.

There's lots of reviews marked not recommended that seem very legit but are almost all negative. I'm not sure how that's happened since supposedly owners can't control Yelp reviews but super shady. Even more do not recommend. Hope this review stays up!

Jeanette M.

07/10/2023 12:00:00 SA

Reached out to get a quote and they refused to get us a quote for absolute no reason. If this is how you treat new potential customers then thanks for saving us the trouble.

-To respond to your comment (2 Sons)
You told me whoever is paying the bill needs to be present, I would have been paying the bill and you said you could not help me. I said ok no problem (did not hang up the phone)

You then called back asking about how you could help me and remove my negative review.
I proceeded to tell you, that I no longer wished to get your assistance due to your rude response and your help was no longer necessary and we ended the conversation.

You then continued to harass my business by leaving me a negative review because you were unhappy with YOUR businesses customer service.

To prospective Small Business Owners seeking a plumber avoid this company. If they cannot answer a simple phone call and manipulate in the comments what was actually said; they do not appear to be a trustworthy company. They also will harass your business if you don't leave them a 5 star review.

Update: Owner decided to call me and leave a threatening phone call telling me I better listen here, and that if I want to play with fire continue, and that I have a business too and he'll go after my business all because I left a negative review on my experience instead of accepting a negative customer experience. And thank you for proving you left a bad review on my business for no reason.

Cheers mate.

Ross T.

7/23/2023

Came out quickly. Did the work well. Very nice. Great experience. Also like they can do sewer, hvac and much more

James W.

5/19/2023

I just had my AC diagnosed and fixed by Radonis. He was extremely professional, polite, knowledgeable, and explained everything thoroughly as to what the issue was. I was worried that the cost would be high, but it was reasonable especially considering Radonis going above and beyond. I was extremely satisfied and will use them again for any future need and ask for Radonis again.

John S.

08/04/2023 12:00:00 SA

We got a new AC unit quoted from 2 sons and it was cheaper than the local competition for the same unit. They came out and made quick work of our new unit and we absolutely love it now. The technician worked with me step by step to download the app to be able to control our multi zone home. Overall the experience was great, they keep you updated with where they are at in the process and their status of arrival. It was a great, transparent experience!

Donatell A.

4/29/2023

A smaller problem, but I really appreciate the support and willingness to help me fix a problem instead of just send out a technician and charge whatever.

I have a water heater that's less than 2 years old, that a local plumbing company with a similar business name installed. It went off a few weeks ago, and was told they could come out and see what was wrong but not for a day or two. Parts under warranty but not labor so there would be a charge. I wanted to have hot water now, not later, so I called around. 2 Sons plumbing guy said they could not get out that evening, but he would try to talk me through relighting the heater with the safety features. And he did! Now we can fix it ourselves if the pilot light blows out again. I will be calling them in the future, because when a repair company is willing to help you fix a minor problem without a service call or bill - that's gold in my book.

Maria C.

4/19/2023

I can not recommend Two Sons more strongly. Due to a series of unfortunate incidents, we had to spend more than $10K replacing electrical panels...then less than a week later the furnace in our house gave up the ghost completely. And just in time for a Pacific Northwest cold snap.

Alec and his team came out immediately and worked with our (remaining) budget to come up with a great solution for both heating and cooling the house. They juggled their schedule so that the work got done extremely quickly (we have two small kids, temps were in the 30s overnight, so this was super-important). I couldn't be more pleased. You won't go wrong with Two Sons.

T.J. W.

07/07/2023 12:00:00 SA

2 Sons was great to work with. They were quick to respond and was able to get out to our house to fix the problem in one day.

Shih-Chang H.

04/12/2023 12:00:00 SA

We had a main water drain clogging issue. Had contractor from other company come and find out they have to dig 7 feet to access the pipe to figure out the issue. They did point out where to dig, but refuse to do the work because too many utility lines going through that area.

Later I search on Yelp and 2 Sons responded my request very quickly. From there on, they are very responsive and provide me every detail of the process all the way to the end.

They did a great job. I felt that I can trust them all the time and they take care the issue very carefully. After they finish the job, they did a great job to clean the area.

I can't say about the price because I don't have much knowledge about what the cost should be. But, after I talk to the technician and I know I can trust them and believe they can take care the problem.

Highly recommended!!

Online M.

7/30/2023

We had project to replace our HVAC and adding AC. They were coming for estimate and did good job identify issue on our existing HVAC. Unfortunately the HVAC work was little bit outside their capacity. They were honest about it which we really appreciated it.

Christopher R.

11/13/2022

Plumbers are very hit and miss. This company had outstanding communication with me. They were quick to respond and communicated at every step of the way so I knew where they were and a more specific time of arrival. Very friendly office team as well.
I will definitely be calling them next time I need a plumber

Jonelle T.

3/15/2022

We had a water leak in our yard and Joe's 2 Sons came out to provide a same day estimate and repair. We had already excavated the area and exposed the pipe, so the repair was pretty straightforward.

Andy did a fantastic job cutting out the section of damaged pipe and repairing with pex. He was prompt, professional and we couldn't be happier with the work or the price. They also provide a 1 year warranty on parts and labor, which gives us piece of mind.

Larry H.

03/05/2023 12:00:00 SA

I would not recommend this company. There is a level of trust that I expect from tradespeople, I did not get that this company. The rep seemed more interested in a referral fee to a water restoration company than finding and fixing the leak.

Others seemed to have better experiences, mine was horrible!

Linda C.

7/21/2023

I needed to have furnace service prior to listing my house and used the project function on Yelp. 2 Sons Plumbing was among the first to respond, were able to fit within my timeline, and quoted a very reasonable price. Their technician, Steven, was on time, polite, and clearly knew what he was doing. I was extremely pleased with the service I got from 2 Sons Plumbing from initial contact to the end of the job. I only wish their services would be available at where I would be relocating!

Sravanthi P.

7/17/2023

Reached to 2sons for dropped water pressure. Great response time and good quality of work

Lou G.

2/26/2023

We replaced our 20+ years old gas furnace and electric air condition units with a furnace and heat pump combo. They did a great job of explaining everything. It took two days to get it done. Our furnace is underneath the house, accessed by a low crawl space so I imagine it was quite tricky to get in there. It's been a little over a month now and everything is working well. I'm curious to see what a change we'll see on our utility bill. The old furnace was gas which was our sole source of heat. The new heat pump is electric. The new gas furnace only kicks in if the temperature is lower than 35° and then the heat pump kicks in, so we mostly rely on the heat pump. Gotta wait till summer to see how the cooling function works.

Chris O.

05/10/2023 12:00:00 SA

We were dealing with a complicated clogged shower drain (hair blocking mushroom slipped down the pipe), and J2S responded quickly and affordably. A failed attempt by a different company with a regular auger had made the situation dicier, but Alex cleared it quickly with an air snake. After he completed his checks on it and departed, I ran the water for an additional 30+ minutes without issue! So grateful and would hire again in a heartbeat.

Luke R.

02/08/2023 12:00:00 SA

Second review for these guys.
Justin hooked me up with repairs and then quoting on hose bib replacements. Appreciate the transparency, education and quick clean work!

Josh B.

5/19/2023

Joey came over and helped with a water pressure issue. It ended up being a simple fix that didn't not require additional work and he provided advice free of charge. I really appreciated the honesty and transparency.

Mojdeh S.

04/07/2022 12:00:00 SA

The gentleman who assisted us in fixing two toilets (10+ years old) & one sink plug & the shower/bath faucet was very friendly, helpful, assessed and completed the tasks at hand efficiently.

Joe's 2 Sons Plumbing was responsive, quick to accommodate, and did a fine job. Thank you!

William V.

10/13/2022

I appreciate that Joe's came out to do an estimate to install my hot water dispenser and gave me a free estimate. The problem is, for a simple job that I've seen done twice before in under an hour and requires no parts (I already bought the replacement tank) or special tools, they wanted $512.

According to the estimator, they don't have a checkbox for the job and I expect he picked one that sounded right but took five hours.

Why not do it myself? Well, I'm a disabled vet and over 75. So if I do have to install the replacement heater (my wife doesn't want me to), I can spend the savings on doctor's bills. ;)

Molly O.

4/28/2023

Joe's 2 sons plumbing was so helpful!!! They were responsive, took the time to call instead of just message me back, and were able to get someone out the same day to fix our relatively minor issues. Reasonably, friendly, reliable, and good work. Justin the tech who came out was kind and was able to fix a separate issue as well while on site. Will definitely be calling back in the future for plumbing needs!

Fei C.

8/21/2022

I called them to give me a quote to fix in the leaking pipe under the sink - it was due to eroding over time so need replacement with all plastic one . They give me a quote of about 800$. Kidding me ? Material wise it is about 50$. And it will be just 1 hour job . When I asked why so expensive the staff mentioned about bond / legality side things. Well i guess every licensed professional has that. Thanks but no thanks.

Pilar B.

09/02/2022 12:00:00 SA

If you want to pay overprice work, talk to this people. I just payed over $2000 for 1 1/2 hour of work. Replaced a 3 feet pipe and put a new valve there. The technician quote 5 hours of work but it wasn't. I called the company and they said that I should be happy with the short amount of work.
Please go somewhere else!

Erica C.

8/22/2022

I called to inquire how much it would be to get a toilet unclogged at a private school I worked at. Customer service was good, the receptionist did have to call me back with their availability. The rate they offered was in my opinion very high for the job that needs to be done. I called around to other businesses with similar star rating and those at the moment were reasonably priced and offered more benefits with the service.

Jana S.

03/07/2023 12:00:00 SA

I love having 2 Sons to my home. I've had them do a number of plumbing projects for me and I recommend them to my clients too. Friendly, knowledge and very professional. Always a great value too. You can't go wrong with this company.

Chris G.

1/21/2023

Dean explains everything clearly and got the job done perfectly. Would recommend Dean to anyone who needs an electrician.

David M.

07/01/2022 12:00:00 SA

I really have no complaints, I had a drip coming from my main water line shutoff valve, Joe's 2 Sons came quickly (day of, which is what I wanted) and completed the repair quickly and professionally. It did cost almost $600 for about an hour's worth of work, which is the only thing I question. Still, it was an awesome job done and I have no complaints about the quality of repair. I would definitely recommend them.

Shauvik R.

5/30/2022

The only good thing with Joe's 2 sons plumbing was the responsiveness and that they gave me a free quote but that's all.

In my case, my water heater was leaking a little bit of water and I suspected that I had a faulty water heater pressure relief value. But the plumber convinced me that water main had a faulty pressure regulator and that was responsible for the water heater leaking. He ran a few tests on my garden spot and sent me a $2k invoice for changing the home's pressure regulator - a part that is $50-60 at home depot. Other contractors told me that an entire new water heater could be installed for $2k. So I was really annoyed by the diagnosis & quote and thought i'd take matters into my own hands.

I bought a pressure test value for $11 from HD and to my surprise, my home water pressure was just 60psi (recommended range 40-80). I retested at different times of the day and it was the same.

I got some help to replace my water heater pressure valve and just as I had initally thought, it was broken on the inside; replacing it fixed the problem. So, it seems like this company tries to invent new problems instead of solving the right problem. I'm never going to call these guys for my plumbin needs.

Xavier B.

6/27/2022

Good:
Quick to reply. Opened a request in Yelp Sat bight, replied Sunday and were here on Monday.

Coming here for a quote is free.

Bad: wouldn't give me a phone estimate because it could be many things
I had a faucet leaking in my bathtub.
2 guys show up, look at the faucet, and quoted gave me the total on the spot. Didn't seem hard to do over the phone. Of course, if they are here, harder to complain about the cost and then wait for someone else to do the same thing.

While working, asked if they needed anything else from us. The reply was to pay us
Nice

Joop V.

11/15/2021

I'm still impressed with their prompt, polite and honest service and will continue to use them in a future. This is the second time that I used 2 Sons Plumbing for the water issue that I as an out of state landlord had at my rental property in Seattle. I called them on Sunday night about an water leaking issue that my tenant reported and was able to get Tony to come out to take a look and address the issue the following day in the afternoon.

They were prompt and communicative all the way from scheduling, following up before appointment and providing me a summary of what happened and what was done to address the issue. What I liked about them was how polite, friendly, honest and reasonable they were. I also liked that they were very organized. Given that this time was the second time I contacted them about an issue that I had with my property, they already had all my records from previous contact and was able to cut the time taking similar information from me again.

Tony a technician they sent out was on time and very friendly. He was able to address an issue quickly and provided me with a prompt update. Very reasonable, too. I would definitely recommend and use Joe's 2 Sons Plumbing again.

Najia M.

10/07/2022 12:00:00 SA

Our fridge needed a water line installed through the drywall. Joe's plumbing were very responsive and gave us a good estimate and the best thing about the estimate was that there was no or minimal drywall repair afterwards. Other companies quoted a little less but they refused to fix drywall patch up.
Tim came and installed the line and cleaned up well afterwards. He even installed the filter inside the fridge.
I'm happy with the work.

Steve W.

02/05/2023 12:00:00 SA

I've worked with Joe's 2 Sons on a repair for a tankless water heater and for inspecting other plumbing issues around the house after. The team here has always been considerate and thorough in walking me through the details and the questions I have. I've always appreciated this and have found the team reliable and dependent to help me work through any issues I have.

Randy P.

6/21/2022

This was the first time we used
Joe's 2 Sons Plumbing for one of our
plumbing jobs.They were quick to respond
to our request for a quote for the job at hand.
The job was done very professionally and quickly in no time we had our plumbing issue resolved. They will be our go to plumbing professionals in the future if need be.

Lolly C.

01/04/2023 12:00:00 SA

HIGHLY recommend this business. Great customer service. They responded within 10 minutes to answer my questions. Set up an appointment for an estimate to replace a broken garbage disposal. After getting a reasonable quote, Robert ended up installing a new disposal the same day. He was friendly and helpful. I appreciated his professionalism, plus he gave us tips on how best to keep our disposal running smoothly. Will definitely be calling back for any plumbing and/or heating issues that come up.

Jami S.

12/19/2022

These guys have been to my house twice and done a great job! I almost fainted at the $700 bill for 40 minutes of work but I have no idea how much plumbers cost since I've always had a home warranty plan in the past. My plumber was Andy I believe and he was very professional and friendly. They came out the day after I called. I had waited 3 months for NW Sundance through American Home Shield and they had still never finished the job. I cancelled my policy after getting nowhere with AHS and called 2 sons instead. Leaky shower is fixed!

Tiffany W.

01/07/2023 12:00:00 SA

I was able to get a same day diagnostic appointment and repair! During the freeze my condensation drip hose froze and caused a whole bunch of issues. I was worried our entire system was broke. However, Josh was excellent and fixed my issue very quickly. Super professional. I liked that I was able to get someone to my house on the same day of requesting an appointment, and even better they actually solved my problem. Professional and kind.

Karen L.

5/20/2023

Waited at home half a day and received two calls that's they were delayed. They never showed up. I called and told them I'd get someone who was not too busy to answer my request in a timely manner.

P G.

11/25/2022

The garbage disposal in kitchen sink started to leak from the bottom. I reached to few companies on Yelp and the response from Joe's 2 Sons Plumbing was pretty quick, even on a weekend. The appointment was within couple of days and I was given 4 hour window when someone would come in and take a look.
They called me in the morning to let me know that they are running a little behind and someone should be at my place within next 1 hour, which was fine with me.
They had to replace the garbage disposal which took less than 15 minutes.
They also followed up a day after the work was completed to check if everything was working fine.
Overall, very positive experience and I would surely recommend them.

Konstantin ..

5/26/2023

People from this company quick to respond and communicated at every step of the way so I knew more specific time of arrival. I had an issue with a water heater. Anthony fixed it quickly and answered all questions I had about my water heater and the issue it had. Thank you!

Darcy H.

5/13/2022

Yes to Joe's 2 Sons! One of their plumbers used to work for the city, so he really understands the whole sewer-to-the-main situation in this town. Joe's Sons saved our butts a big way by rushing in and helping on short notice, thank goodness!

Good communicators, experienced and knowledgable, and not afraid to dive in and make a plumbing emergency go away pronto.

David S.

2/17/2023

The company is very professional and responsive!! I was able to set up a same day service call and the office staff kept me informed with phone calls as to the status of what time they would be at my house.

My technician Steve was absolutely great. Very knowledgeable and friendly. He diagnosed the problem, went to get the part and quickly returned to my house. Once there he repaired my shower handle to fix the drip and tested it to be sure. He answered all of my questions.

I highly recommend this firm and will use them again if I have any plumbing needs.

Dave

Nancy O.

3/28/2023

Beware of overpricing - simple fix cost over $1,300! They did not disclose they charge by the job, not by the hour and so the cost is truly random and up to whoever shows up. No rhyme or reason! Horrible customer service

Patty P.

1/14/2023

Conal from 2 sons did our rough in, trim, and installed a water heater for a new bathroom and kitchenette in a basement apartment we're building in shoreline. I cannot say enough good things about him, his work, his reliability, timeline, and attention to detail. After two full days of work, he noticed a tiny drip and re-did a lot of plumbing. He also talked to us on our day off to trouble shoot a ventilation issue from the previous plumber we hired who didn't ventilate to code. We will always use Conal moving forward.

Dana W.

01/05/2023 12:00:00 SA

Had a problem with leaking pipe in crawlspace. Conal arrived assed the situation and advised. Whist he was here I mentioned that I was not able to turn the water to the house off completely suggesting a problem with the valve. He took a look and yes it needed to be replaced. I mentioned an issue with water pressure and he dealt with that as well. Conal was very knowledgeable, arrived on time and provided excellent communication throughout the work. I appreciate his professionalism and advice and would use them again

Zena C.

4/21/2023

Prompt, clean and very helpful. Will definitely hire again in the future. Also competitive rates.

Rosie A.

11/09/2022 12:00:00 SA

They were quick to answer. Their availability was very accommodating & quick. Service was good, price is a bit high. Bathroom sink was clogged it ended up being close to $400. They fixed the clog super quick, in and out in under 20mins including the initial review.

Richard W.

4/27/2022

So far so good with Joes 2 sons plumbing. They are a Seattle-based company. I need some drinks hooked up and faucets installed. I used Yelps message service for quotes and they responded right away- in fact, they responded first! Jen from Joe's 2 Sons Plumbing texted me right away asking for contact info. She was super efficient and professional although at first she was setting up the job when I first requested an estimate. She apologized and set up an estimator to come out the next day giving me a couple time windows to choose from. I will give an update after the estimate.
I did use this company in 2020 to install a water pressure regulator as our pressure was 100. The guy who came out said I would save 1,200$ by exposing the water line myself so that was all the motivation I needed to get digging!
He did the work in a few hours and all went smoothly. This was a couple years ago so I don't remember how much it costs and it was expensive. I had to use him as I'm not handy and he was the only person who was willing to come out to the east side to do that job! No problems since: I can rest knowing my plumbing fittings are now protected!

John W.

1/13/2023

I had a problem with my septic backing up into my basement. I had another plumber scope and informed me that it would cost $22000 to fix the problem by repiping the pip from the house to the septic tank. I wanted to get other opinions and estimates to fix. This plumber came out and give me a $700 bid to scope the existing pipe. When he presented it, I told him I wanted a estimate to fix the problem as it had already been scoped. I never heard from him again. After posting this review, I received a call from the operations manager. He explained what the plumber did not. The scoping charge is waived if additional work is performed. that is there operating model. Good follow up!

Betsy D.

09/09/2022 12:00:00 SA

I hired Joe's Plumbing twice and both jobs were botched. First job was to replace a 30 year old exterior hose bib that was leaking. First time out the work was inferior and the bib leaked worse than when I called them. Two weeks later they came back and replaced the unit. Now one week past the expiration of the 'warranty' the hose bib is leaking again and they refuse to honor the warranty because it expired one week ago. Really?

The second job was to replace a leaking gas water heater. I thought all was good until three months later when I had a contractor in the garage there was a very strong gas odor and had to call PSE on an emergency basis to fix it. I was told that the gas line had not been tightened and it could have caused an explosion had the fumes built up.

Incompetent work on both jobs. Look elsewhere for a plumber.

Eric K.

02/03/2023 12:00:00 SA

We've trusted 2 Sons Plumbing, Heating & Air for years. When we needed our Heating and Air Conditioning replaced because it could no longer be repaired, we obtained multiple bids from multiple contractors. After reviewing, we felt the most trust in 2 Sons and their company ethics, quality of service, and performance follow-through. We couldn't be more pleased with our new Gas Furnace and High-Efficiency Heat Pump system.

Wendy C.

11/27/2022

Positive: Quality, Responsiveness, Value
Tony, from Two Sons Plumbing, is amazing and so is his assistant. I discovered 2 Sons as a referral from when I had a flood in my kitchen when a pipe had broken . Tony came out to my house, diagnosed and fixed the issue quickly and effectively and was so very fair with the price. They are an honest company and super great to deal with. I've had them out a couple times for some plumbing issues (I have an older house ) to change the waterline in my new kitchen. Everything about 2 Sons, from the people who answer the phone to those who are the plumber, was fantastic ! Thanks for a job well done! Also the fairness of the quote for the work done was really a tenstar review if I could give tyem that.
Services: Plumbing leak repair, Plumbing leak detection, Faucet installation

Fan S.

8/14/2022

I called this company to fix my kitchen drain issue last Saturday. Because it was on a weekend, they charged me $99 for a special dispatch fee and $380 for running a cable line. I paid a total of $540 for 20 minutes of service. If it fixed the issue, I would have been fine. But it didn't!

My kitchen sink clogged again in ONE week without me doing anything abnormal. Called this company again because they offered a 30-day warrant. However, they wanted to charge me $99 again for calling them to come on a weekend. And the person who pricked up the call, Chris, immediately told me the first technician should have offered a hydro jetting solution and insisted that they need to charge me $99 for a dispatch even though they did not fix the problem the first time. And now they are going to upsell the solution and planning to charge me more. They said my warranty does not cover running different solution. Disappointed by their customer service and ability to solve the problem.

Al Y.

9/22/2022

Very quick and knowledgeable. Had them come for a plumbing issue. They opted to show me the blockage on a sink and explain through what happened. Honest in approach. Recommended.

Reg S.

11/20/2022

2 Sons provided excellent service. Extremely quick and responsive on the phone. Reasonable prices charged on top of it too in an environment where plumbing services are being massively overcharged. Robert showed up right on time (on a Sunday morning!) and did a great job. Highly recommended.

Brian M.

12/11/2021 12:00:00 SA

There's not a single criticism in this review, because our entire experience was stellar. The scheduling person with whom we spoke was efficient, courteous and precise. There's a nifty text confirmation process for your appointment (helpfully providing the number to call for any changes).

Our plumber, Ben, was phenomenal. He's younger than I am by a few decades, but any misgivings regarding his knowledge and expertise were very quickly shown to be baseless. He arrived with shoe coverings and mask, was the epitome of respect, and managed to stay on-task and focused throughout the quote visit and work appointment despite constant intrusions from our mosey Great Dane and Maligator.

The house is old. And it seems to have been constructed in the days before levels and squares were invented (). Despite the usual challenges which arise from buildings which are the result of generational additions, Ben addressed each matter with cool aplomb, and executed his well-planned fixes like the professional he is.

Joe's of 2 Sons has cemented themselves as my go-to for plumbing solution provider.

Sophie M.

10/09/2022 12:00:00 SA

My one and only toilet clogged and flooded my bathroom. Aaand the next morning my kitchen sink backed up. I called 2 Sons and they gave me a window for the same day. They also called and gave me a 45 minutes heads up before Gabriel arrived. Gabriel spent over an hour going over the problem, testing the issues, and presenting me with options and price points for solutions. He ended up resolving the clog with my garden hose - an incredible McGyver approach! Plus Gabriel was super friendly, answered all my questions, and made sure I had options for an affordable solution for my current issues and for the larger repiping I've been needing to do. Highly recommend! I will definitely be working with 2 Sons on future projects.

Dan m.

9/20/2022

Our Water heater blew on a holiday weekend. It services 2 businesses and we needed it replaced asap. I really wanted a local non chain plumber so I called around based on location and rewiews. After several no-answers and cant-do-it-till-tues'es. 2 SONS not only answered but delivered! (Both Product AND service!) Dispatch was friendly and the plumber was a Pro. Fast and to the point. Installed on time and at a reasonable price under tight circumstances on a holiday Its also clearly a diverse company (our plumber was AA). It matters and is appreciated. Highly recommend.

Becca L.

3/18/2023

Great response time and fixed the issue quickly. Would absolutely recommend. Thank you!

David J.

9/16/2022

What a great company. We called because our disposal had stopped. The plumber took a look at it and it was just jammed. It took him just a couple of minutes and said I would only need pay for the service call. I will definitely use them again and recommend them.

Georgia H.

09/07/2022 12:00:00 SA

We've used Joe's 2 Sons twice now and were very impressed both times! Very responsive, came next day, kept me updated on the technicians status and did great work. David was my technician today and wZ especially personable and efficient. Thank you!

Chris T.

11/23/2022

Good work at a good price. Our plumber David was thorough and professional. Answered all our questions and did solid work. I will hire them again when needed.

Ryan S.

8/25/2022

I had them repipe my entire house. The price was very reasonable and they delivered as promised. Found them to be honest and were pleasurable the days they were here working. Would use them again in the future and recommend their services.

Michael M.

03/08/2022 12:00:00 SA

This place is the best, or at least John is! I had a pipe burst under the concrete floor of my garage and it was literally going to take thousands of dollars and weeks, if not months, to get a company to come figure out where it was. Instead, we routed the pipe above the concrete floor (in the insulated garage) and only jackhammered a small section of the floor to access where the old pipe was to reuse that hole. Overall, it was done in just a few hours.

He also had the latest tools and materials (the 'new' (to me, at least) plastic pipes are awesome). The mess was amazingly well contained and cleaned up. And he was on-time for both the initial visit and the repair work.

I highly recommend 2 Sons!

Vinay N.

9/15/2022

Austyn installed a pressure valve and did a great job. He showed a good understanding of the problem at hand.

Jon D.

2/16/2022

I was very happy with Joe's 2 Sons. I had a clogged kitchen drain line and they were able to come out the next day. Great communication and customer service. Tyler K the technician was professional, courteous, knowledgeable and fixed my issue. He explained what he was doing, kept me posted during the job and cleaned up afterwards. I had the drain line augered and then hydro jetted. Jetting is more expensive but totally cleaned the pipe and for a kitchen drain line where there is grease and food waste, I think this was a good investment in my 30+ year old house. I will call 2 Sons again for my next plumbing project or emergency.

Megan B.

08/04/2022 12:00:00 SA

Editing review with update.. they did come out same day to fix the leak but I'm not sure if it was only because I left a bad review. I'm hoping they change the way they run their business/ plan company retreats, so no one has the potential to be left with a leak for 3 days. I appreciate that the plumber was able to come out right away and solve the issue.

Please never use this company. I don't even know how to give negative stars but I would if I could. First the plumber arrived a half hour after the 12-4 window so didn't arrive until 4:30 and was there during dinner time. They charged a $100 more for the faucet and garbage install then other companies.. and to top it off the garbage disposal is leaking. When I called to have it repaired on a Thurs morning they said the entire company was on a white river rafting retreat and no one could come until Monday .. they said the owner could not be reached to discuss a refund so that we could hire someone else to fix the leak. Please save your money and trouble and don't use them.

George S.

3/27/2023

I woke up to the sound of water rushing out of my hot water heater in my garage this Sunday morning. I called Joe's and they called back in minutes and were able to walk me through shutting off the water to the hot water heater until they could get here. Angelo got here in about two hours and got the tank replaced quickly. Her was courteous and professional. The price I paid was consistent with what my neighbors paid for a similar water heater. They did charge an extra $99 for an emergency Sunday visit, but that seemed reasonable to me.

Scott S.

02/12/2022 12:00:00 SA

Joe's 2 Sons came out the same day I called and installed a new water heater and all the accessories to bring my old installation up to current code. David did a good professional job and he took the old heater away and he even replaced part of the flue that had suffered a bit due to a roof leak several years prior.

The price was in the range I expected. When I initially called, Maria asked me some questions to determine whether I needed repair instead of replacement, rather than jumping straight to the expensive option, and to determine if the old heater was under warranty. In short - the first concern was making sure I was only paying for service I needed rather than selling me on service I didn't necessarily need.

I am a satisfied customer.

S S.

5/24/2022

EDIT: tldr they won't back down from sparring with a paying customer, online or otherwise, like we are the burden (see their response). Figure!

***

Just very bizarre handling of everything. Every time I call in they had a new story line. There technician was injured , then they needed a deposit for the visit, then they needed half down for the visit. Anything but work - plus they gave us an estimate without actually looking at the issue but needed us to agree to the amount. Big red flag.

4/27 - NOT AN ACCURATE ESTIMATE. You don't look at pictures provided by a customer to provide an estimate. You actually look at the issue - no one went into the leak location to identify the issue.

5/19 - I needed the technician to come and review since the previous technician did not even get into the crawl space. I agreed to get some other work done during the visit so we are not wasting the visit.

5/21- you asked for a deposit for the visit so you could have something on fuel but not charge us until the final estimate was done on site. I agree I did not have a credit card with me at that point and wanted to call back.

5/24 I called in to finally schedule and you guys asked me for half the deposit upfront - this was never mentioned earlier. If I did not want to get work done there was no reason to call so many times. You had no idea about what was conveyed during your technicians first visit and I kept explaining to you that the estimate would change based on what the new technician (first one was injured and could not contact) would find out. Why is it so hard to do the right thing by sending someone to figure things out? Instead you chose to call me unethical for attempting to call and schedule things.

Allan L.

4/16/2021

2 Sons Plumbing comes through for us again!

I have used them multiple times over the last few years. From toilet and plumbing line replacement to gas stove line modifications they have done a great job. This time, I wanted to repair an old water heater before it failed so scheduled a visit for an estimate two weeks out. Well, a few days later, my old water heater started leaking. Called up 2 Sons Plumbing and explained the situation. Within an hour Mike was at my home to view the situation. Mike went to the plumbing supply store to get a new water heater and installed it all within 1.5-2 hours. Thanks for the quick service!

Ahm R.

9/27/2022

Great customer service from the owner. These guys are responsive and took care of my issue

Tom C.

12/29/2021

I've used Joe's 2 Sons Plumbing twice since my initial post. It has remained easy to get a prompt appointment, and I appreciate that they come and assess the situation without charging a house call fee.

Aaron L.

4/22/2022

Our water heater had a leak. We called them because of their great reviews on Yelp.

They came same day, which for this type of emergency was huge. And they kept me posted on timing along the way (when the agent would be on his way, etc).

The agent was perfect. He explained everything well, didn't hard sell us on anything, gave us lots of helpful tips and recommendations on how to avoid water leaks like this in the future (flushing out the heating tank once a year).

He installed the new one right there. And we are enjoying a great new water heater ever since.

Highly recommended.

Harold G.

9/22/2022

Great service from the very beginning. Their reception team kept us up to date on timing, which is great. The tech was helpful and explained everything clearly. Quick response time off of a yelp inquiry. Will definitely use again! TY J2S Plumbing!

Tom W.

12/22/2022

Prompt response. Dedicated, affordable and high quality services. The financing options offered are flexible. The product is good and the brand is solid. So glad the house has functioning furnace again. I highly recommend their services!

L L.

5/18/2022

Called this company to give us an estimate on moving our water heater tank and moving our kitchen sink plumbing 5 feet down the wall (we are remodeling). The man who came to give our bid was prompt and friendly so no issues there. When we got the bid, it was over $10,000!!! Absolute craziness. We immediately found a plumber who was able to do it for less than half of that. They might be good plumbers but they are on the pricier side so I recommend getting multiple bids on your project.

Jerome H.

5/26/2022

Joe's 2 Sons Plumbing was amazing! They fixed all of our sinks quickly and at a reasonable cost, not having to replace any of our faucets. They demonstrated deep knowledge of our plumbing and equipment, and I plan to use their service again because I was so happy with their work!

Jacklyn R.

10/14/2022

Great customer service! Called for a clogged toilet and was able to get same day service. Gabriel was professional, fixed things quickly, was knowledgable, and I would call them again!

Larry B.

05/12/2022 12:00:00 SA

Would never recommend this plumbing firm for emergencies as their price gouging is about three times what it would cost under normal circumstances. Plumbers tend to be exceptional lazy under emergency circumstances taking an exceptional amount of time to do the job. A half hour job may take three hours. Why work other jobs when you cover their costs for a week.

Marcia B.

10/20/2021

I called to ask a question about the size of the camera lines. The person who answered was difficult and placed me on hold after she could not answer the question. The hold recording was HELL! They don't realize how awful it is to listed to someone barking at you irrelevant pluming garbage while on hold. I turned the volume down to stop the assault and so when the person got back on the phone she was irritated that I was irritated by the hold recording! no apology, just a HARSH person!

When she provided partial information to my question I said I'd have to have my husband call back. I asked if she could provide the number for the tech so that my husband could speak with him. She would not do so and said they only relay communication. So, I asked if I could have his name (so that I could pass this along to my husband in order to provide continuity of dialogue.) She refused and again was VERY HASH and would not provide his name.

It's too bad. This site shows good reviews for this company but the dragon at the door is just saying NO NO NO at every turn. Not a resonance so, c'est la vie!

Vaidy K.

5/24/2022

My garbage disposal wouldn't turn on. And I called a couple of other guys and they came and without even taking a look proposed that I swap out the machine for a new one and spend 600 bucks.

Joe's 2 sons came and spent 10 minutes pulling out some debris that was stuck; the garbage disposal was fixed and they even left me a little wrench to use when something got stuck in future. And for all this they charged me a grand total of zero dollars!!! They may not have earned any money on this engagement but they earned my trust in spades and have secured all future plumbing business and referrals that I'll send their way.

John C.

01/11/2022 12:00:00 SA

We had a copper pipe break due to the recent freezing temperatures. The communication was good,
and Milton fixed the problem soon after arriving on site. I will call Joe's 2 Sons the next time I need a plumber.

Joe F.

09/09/2022 12:00:00 SA

Joey just left my property, and I'm happy. He quickly looked at the situation (an external leaking faucet), and I had no idea how to get to the pipe. I was going to go under the tankless, but he said that would be dangerous due to the gas, and instead took out the toilet and went in that way.
Now, it was $1000 roughly for an external faucet (with tax), and that was just two hours of work, but the guy had to carve into the wall and remove the toilet, so there's that. Not sure it's the cheapest service, but these guys were responsive and awesome to work with.

Didi W.

5/29/2022

It was great working with Joe's 2 sons Plumbing again. Milton was very professional and exceeded expectations on the job. I highly recommend this company!!!

Kyle A.

12/11/2020 12:00:00 SA

Chose not to use these guys over a month ago due to a rude operator. I left a Google review leaving an honest opinion about my experience. Following that I received threatening calls and texts from them because I chose not to interact with them further.
The dude literally wanted to fight me because i left honest criticism and chose not to interact with him further. It only stopped after I threatened legal action. Here we are a month later, they contact me through Facebook?
Good luck with these guys....

Ethan L.

07/01/2022 12:00:00 SA

Fast response, respectful interaction, and competitive pricing. We got 3 quotes - they were the clear winner.

Nathan D.

10/20/2022

I called for a quote, made an appointment, took a half a day off work to be at home for the estimate appointment only to have the office reschedule at the last minute. I rescheduled for the next day after 4pm when I could be home with out taking more time off. So the appointment was from 3-5pm well the tech didn't show up till 6:45pm. I was just happy that he was able to get there and walked him through the repair/replace of the water main from the meter to the house. Well the tech played every card to inflate the estimate instead of giving me a estimate to replace the main line he included repiping the entire house, he wanted to argue and use scare tactics to get me on board with his estimate of 14 k well the other 3 estimates I got were all around 4500 - 5300 so to say they weren't in the same ball field.

Bonnie M.

12/17/2022

All workers were full on nice and responsive. They came pretty quickly and made the repair happen as promised. Refreshingly they were doing their best to provide good service!

Keith L.

01/09/2023 12:00:00 SA

Quick response and great service, $130 diagnostic charge does not include any services. Bill quickly came out to $300 for about an hour of work.

Charese J.

01/08/2022 12:00:00 SA

Great service, speedy response time, affordable and very knowledgeable. Davie provided excellent customer service when he came to my home. Davie also educated me about my toilet clogged situation and provided excellent recommendation for a new toilet.
Thank you for your service. I will definitely recommend this business to others.

Olivia H.

9/17/2021

I really dislike giving bad reviews but future customers should be warned and hopefully with feed back this company can do better. I can see based off of past reviews this isn't the first time something like this has happened.

I was told that a plumber would come to my rental house between the hours of 8am-10am. I get a call at 7:20am that the plumber will be there at 8:20am so I drop my daughter at the bus stop (in the rain) because I didn't have time to drop her off at school. Drove 50 minutes in horrible I-5 traffic to arrive at my rental house with no plumber in sight. I wait 20 minutes and figure I should call them to be sure he is still coming. They proceed to tell me that the plumber isn't on his way that he is in fact at a different job site. But not to worry because he will be there before 10am. (A phone call at the time of his change in plans would have been nice because as a working mother I could have done 100 different things with my time).

So I wait in the area of my rental (getting things done) get back to the rental at 10am (still no word) waiting around I get a phone call at 10:08 that the plumber is still currently working at another site and they don't know when he will be done (because they can't get ahold of him) and it will be at least a 45 minute drive from his other job site. Now I need to leave because I have work to do (imagine that) and I still have a leaking exterior faucet.

I was planning on hiring him on the spot regardless off quote because it's a leaking faucet, obviously.

But now I am stuck in the same position to begin with. Looking for a reliable company to fix a leaking exterior faucet and I will have to take another 1.5hrs of my time to just commute to this project again, let alone wait.

If you plan on going with this company (no reflection on their workmanship) do not hold your breath for that 2 hr window.

And for the company, maybe consider
A. Giving yourself a bigger window of quoting time.
B. Having your plumber call the customer right away when he is literally driving away from where he said he'd be.
C. Having the dispatcher that sent him to another project in the first place call the customer.

Time is money and I will not get this time back.

*UPDATE*
I received a phone call from one of the owners to personally apologize for what happened. I appreciate them taking full responsibility for their mistake. They offered me compensation for my time if I use them in the future. Not sure if I will but If I do I will give another update. The call shows pride of ownership and I appreciate that.

Stephanie A.

10/05/2022 12:00:00 SA

I have used Joe's 2 Sons Plumbing 3 times. The first 2 times, our experience was good. Yes, they charge us expensive, higher than what other providers typically charge but they can come relatively fast and they get the job done. The 2 jobs they successfully did for us were fixing outdoor hose piping and replacing toilet's worn off waterproofing rubber ring. Paid at least $400 for each job. Now the last experience (loose shower handle) was a complete disaster. We knew coming in we just had thread/part issues with our shower handle as nothing was leaking and it just suddenly became loose 1 night. I've made it clear on the phone the 1 thing we can get help is open up the handle part and shut off the switch manually (we don't have any tools at home). The manager told me that would be $99 fee, and that's fine by me. Now a service person came that afternoon not spending any time diagnosing, but instead giving a full on moving forward speech about cutting out our drywall and replacing the whole piping line. This person kept talking about multiple options that all involved cutting a drywall and telling me he had plenty of experience doing extensive job, but yet he told me we would need to hire painter to close back the wall. He also told me he had all the time in the world to walk through all the various options. I am quite furious at this point and called up my husband to talk to him, and he convinced him to simply use a wrench to open up the handle and shut off the valve, literally a 5-10 minute work. He charged us over $350 for the trip, not $99 as what I was expecting from the initial call with the manager. We were charged extra for weekend trip, plus expensive rate over 1/2 hr, which apparently we were charged for listening to all the rubbish options of cutting out dry walls. That evening, I was able to get a replacement part from Amazon supplier, and last night, we installed it right back ourselves easily. We did NOT need to cut any drywall, it was a simply replacement work, and should not have cost us north of $350 to do. We feel silly for not having a wrench at home to handle this on our own, but we also want to make sure other people know not all servicemen in this company is ethical and intelligent. Some got the job well done, but our last experience was horrific. With that 3 star review is us being generous.

Paul R.

10/15/2020

I've waited eight months after installation to write this review so I could assess the full measure of how good or bad my decision was to spend over $6000 with Joe's 2 Sons.

Cliff's Notes version: disaster plus no accountability or apology or fixing the problems they created.

Short story version: my old gas-heated water tank died. I had been wanting to get a tankless unit for unlimited hot water due to home population. Joe's has excellent Yelp review average and tells me they are experts at this. I'm told I'm getting one of the most experienced techs. What I really got was someone motivated to get in and get out with as much speed as possible and to hell with doing a quality job. Some of the highlights:

(1) I tell the technician that I want the tankless unit installed in the same location as the tank, to the SIDE of my furnace. Not only doesn't he do this, he installs it directly in front of the filter access for the furnace, with a PVC line blocking the access door. He does this without consulting with me or even telling me until the job is done.

(2) In less than 24 hours the unit shuts down with an error code. Their fix: reboot. To do this I have to crawl under my house. In Winter, in the rain. Yay, working again! Nope, less than eight hours later, same error and shuts down. This goes on for DAYS with the technician coming back out and 'checking things' and not getting to root cause. I begin doing my own investigation since my family is screaming at me about totally unreliable hot water and I'm sick of crawling under the house every day to reset the unit. I suspect that the gas flow may be less than needed and call PSE. The staff there are fabulous and ask the right questions to determine that my existing gas line is woefully inadequate to meet the maximum draw of the tankless unit, much less that plus my entire house. But wait, Joe's is expert at this - how did they miss this!?! So we get a rush order in to have PSE upgrade my gas meter but PSE doesn't work on rush orders because no professional is supposed to install a gas appliance without determining if the existing meter is sufficient. PSE can't even figure out why their customer is calling to ask for a gas line upgrade because all of their processes expect a contractor to pull the permit. This install takes maybe two weeks to get done. In the meantime - yep, you guessed it - I am under the house every day after a hot water tap never flows hot water, and my family is griping at me regularly. Okay, so ON MY OWN I read the manual and figure out that there is a remote control unit (like a wireless router) that can be attached to the unit and transmit to your smartphone the state of the unit. I call Joe's and ask about this and suggest that they should install one at least until this situation is fixed. They tell me that it's a good idea because it's possible to reset the unit using the app, but no dice on the installation - they don't have one in Seattle. Do they offer to order one and install it? No. I get online and call around to plumbing supply stores in WA. No one will sell me one because I am not a plumbing contractor. I find one on eBay and pay for rush shipping, then install it myself only to find out that *it can't reset the unit when in an error condition*. Now I've wasted another $175 plus all my time looking for the stupid thing and installing it. The new gas meter is finally installed - at this point I think we are on day 16 with no reliable hot water. Hooray the unit...nope, still fails, just like before. So the same technician comes out the next day and replaces the ignitor. No more errors, no more crawling under the house daily, finally have hot water. No apology and no offer to pay for the remote unit they said would help but didn't, no acknowledgment that they should have replaced the ignitor right away since they had told me it was possibly the problem just days into this debacle.

(3) Based upon the above I post a two-star review on...I think it was Angie's List. I get a call from the owner asking me to consider changing the review. At this point I have written down the entire timetable of events and I read it off to him as substantiating the review. Does he acknowledge that they could have done better? Nope, just reiterates that he'd like me to consider changing my review.

(4) Every time I have to change my furnace filter I am impeded by the incompetent installation done by Joe's and reminded of all the above.

(5) Today I crawled under the house to put the remote status router device back after having retrieved it a couple of weeks ago because I changed out my wireless router and needed to reset it to connect to the new wireless network. Guess what I found? See the photo attached. The exhaust line that emits what I can only guess is either toxic or might hot air and is damn sure supposed to be vented to the exterior - well, it's just fallen apart. Another reminder of the shoddy work done.

A. S.

05/11/2022 12:00:00 SA

Excellent service! We had a leak coming from a kitchen pipe located in our crawl space and Brandon did an amazing job. He was very professional and friendly too. Really appreciated how fast they were able to come out and help us!

Cody J.

7/29/2022

I have NEVER left a review before but these guys are fantastic!
I've called them twice for what I thought were big issues. They came out the same day and figured out they both were very easy fixes (I'm just a dumb girl) and after they fixed it, wait for it...they didn't even charge me!
I'm sorry but I'm so worried able it getting taken advantage of with costs that I was preparing myself for a large bill, but nothing! I am telling everyone to use them, outstanding!

Mike T.

10/15/2022

Two plumbers came out, sized up the situation, and gave me really good advice. They could have performed the work I requested but they explained why a different approach would be much better for me. Their recommended approach was better for me than what I had in mind. They recommended this even though it meant that they would not be doing any work for me or making any money off me. I was so impressed with their honesty and good advice that I will definitely call them again the next time I need plumbing advice or work done. Rare to find such honesty.

Richard R.

05/05/2022 12:00:00 SA

Straight forward pricing, no 'call charge' just fair honest service done right. This was a tub leak that was a challenge to fix.

Denise W.

05/04/2022 12:00:00 SA

Quick response and scheduling. Leak fixed in under 11 hours from my request. Call them if you need any plumbing issues fixed

William F.

12/11/2022 12:00:00 SA

Gabriel came out when we had a kitchen sink faucet issue and spotted the issue right away, he confirmed he would perform the work but gave me a warranty tip, he even cleared a clog in our guest bathroom as a courtesy. He was personable, timely and professional. Highly recommend.

Hannah Y.

10/11/2021 12:00:00 SA

Had a plumber come over today that I scheduled over the weekend. We had a leak in our dining room coming from upstairs tub. Tony came over quickly at the expected time and took a thorough look, took pictures, and investigated. He was very helpful in answering my questions and giving advice. Unfortunately the leak did not happen again as he was testing everything out. He let me know if there were any issues, we could call him out again. This company had amazing scheduling, confirmation call, and arrival time. I highly recommend Tony at Joe's 2 Sons Plumbing. Very very helpful and kind. Will be calling this company if something arises. They did not charge us for coming out and inspecting.

Eric J.

3/15/2022

Update: Today Joe's 2 Sons called about this Yelp review. I told them what happened the other day. They were friendly on the phone, and said they would talk to the technician and make sure he does a better job later on. I think their willingness to address customer feedbacks is good, and will change this review to a three star.

Steve B.

05/06/2022 12:00:00 SA

These guys were great! Had a clog and bad garbage disposal at a rental unit that I just didn't have time to go take a look at, and they were able to get Tony out the same afternoon and he discovered a simple issue that took about two minutes to repair.
Since it was so quick and didn't involve anything new, they didn't charge us, which I thought was great! Wouldn't even let me pay them for their time, just said to remember them when we have future issues, which we definitely will!

Michael R.

5/26/2022

Dry professional and god the job done. Easy connect with and you were informed every step of the way

Alta T.

4/16/2022

I needed emergency plumbing service. They responded me quick and fixed all my problems. I am highly recommend this business

Michael L.

12/30/2021

The water heater replacement we had done in September 2021 was professional and quick. We were without hot water for showers for only a couple days, which was a relief.

The only suggestion I would have is that it would be even more awesome if you had an affiliated electrician for those types of needs. It wasn't so wonderful when in December 2021 we had an electrical arc coming from the wall to the water heater. I called and the nice lady who answered just kept putting me on hold to get information to tell me from the Operations Manager. Rather than just tell someone who needs a solution to call an electrician, it would be even better to have suggestions of electricians to call. Instead, I spent about 3 hours calling various electricians to wait for someone to call me back.

As far as the water heater replacement we couldn't be happier, so thanks for that. :) All the best in 2022!

Tatiana K.

6/26/2022

I had a leaky ancient valve in the crawl space. Joe's 2 Sons were fast to show up for the free quote, then replaced the valve the same day. Good crew and very responsive office.

J S.

12/25/2022

Great service! Had the technician at the house that afternoon and guys came out to replace pipe next AM in the snow. Have used them a few times. Highly recommend!

Michelle R.

7/17/2020

Great service!!! We called in a pinch as we were closing on the sale of our home. Our faucet completely failed and they were able to come same day. No service minimum. They came out to provide a quote, and said we could accept or they'd be on their way.

Our plumber offered various solutions to address our problem, was very informative and got the job done. The price was fair and reasonable.

They helped reduce some panic re: our plumbing issue, which is most of the time the state you're in when you reach out to a plumber. They delivered!

Gena B.

01/12/2023 12:00:00 SA

Was on time, professional and gave me a decent prime for Service according to Research I did for cost. Also offered 1st time customer Coupon which save me a couple bucks. Will call back if any other plumbing Services needed.

Rosa F.

12/16/2022

Our garbage disposal and a bathroom sink needed repaired. We sent a message to Joe's plumbing late in the evening and they responded early the next morning and sent Conal out the same day. Conal found a quick resolution to the issues we were having with our garbage disposal and helped us assess next steps on the sink repair. Everyone we interacted with at Joe's was top notch! We will definitely use them again!

Marshall T.

3/23/2022

I was relatively happy with the work that Joe's 2 Sons did for us, and would likely hire them again, with a few big caveats. Short story: field teams were awesome, but communication and scheduling were all over the board.

Pros:
- Dave, the tech, was awesome, walking us through our different options and what the likely issues were with our sewer block and how they could be fixed.
- The excavation and repair crews were fast, efficient, friendly, and fixed the problem(s). They made a clean platform out of plywood and plastic to store the fill dirt, and cleaned up well after they backfilled. Set expectations well for what to expect, when we could use the plumbing, etc.
- When there was a small discrepancy between the original estimate and the final invoice (job was less involved than originally estimated), they were quick to fix the problem.
- No hidden fees, super straightforward with the estimates. Was not cheap, but seemed quite in line with the amount of labor and equipment required. Felt like we were paying for quality.
- Text reminders about upcoming appointments is helpful (but not when those appointments can't be counted on!)

Cons:
- I couldn't count on them to show up when they said they were going to. I was told that one of our repairs would be done on a Monday, so I took time off work to make sure I could be home. At 4pm, I got a call saying that they weren't going to be able to make it until the next day. OK, understandable, maybe someone else had an emergency that took priority or a job took longer than expected. On Tuesday, the same thing happened: I took time off work to meet them, and got a call at 4pm that they weren't going to be able to make it that day either. Extremely frustrating.
- Crew didn't use shoring on a 5' excavation, with the walls at the bottom caving in. Charged a (significant) premium for excavation over 4' deep, but means and methods didn't seem to change at all, so not sure what I was paying for. (WAC 296-155-657)

Jordan C.

08/11/2021 12:00:00 SA

Joe's 2 Sons was a refreshing experience after dealing with an awful competitor (Beacon). Andy thoroughly investigated the issue (a hose spigot which wouldn't shut off), thought of an inexpensive fix which should last a while, and provided two alternative but more expensive options in case the inexpensive fix doesn't hold up for the long term. He was up front and honest saying the inexpensive fix might be temporary, or it might last a while, and gave us the relevant information to make a decision.

He did not push us into one of the more expensive options unnecessarily, but it's good to know what our fall-back options are in case the first doesn't hold up.

Renee C.

12/12/2022 12:00:00 SA

Our toilet was overdraining and clogged. I called 2 Sons Plumbing and they were super quick to respond and booked an appointment for me. Gabriel helped us and did an awesome job! Would totally recommend their services!

Julie A.

9/30/2022

Joe's 2 Sons were such a great company to work with, I got in touch with them on Yelp and they followed up with me very quickly. They fit me into their schedule for a repair on a small leak extremely quickly. I looked to other plumbers in the Everett area for an estimate and they all wanted to charge so much for a small job. Finally, Austyn came and fixed the leak within the stated time frame, and quoted us a fair price. I would use them again in a heartbeat and I felt so comfortable knowing that if anything didn't go as planned I could give them a call and they would come back! Thank you for a great service, Austyn and partner!

Lucas D.

09/07/2021 12:00:00 SA

Chad was awesome - got a new water heater installed next day, they were super friendly and up front about costs, no hidden fees or negotiating needed, they applied a 10% discount as advertised on their website - super fast and easy experience.

Ask for Chad - he was super knowledgeable, walked me through everything, did a really professional job - was in and out without leaving a spec of dirt in the house - will be asking for him again if we ever need a plumber!

Travis K.

04/12/2022 12:00:00 SA

Got our plumbing brought up to code, very quick! They were helpful and explained everything up front.

John W.

03/05/2022 12:00:00 SA

I was quoted by another plumbing company at almost double what I got here.

They were able to come out 4 days after my initial request! Very responsive and transparent.

Will definitely use them for everything plumbing related going forward

Richard B.

7/13/2022

Way overpriced. I needed the work done that day and they exploited that. Not careful to ensure everything was restored prior to leaving. They forgot to relight a pilot and declined to return the same day to make it right. Slapdash application of pipe insulation. Very unprofessional. Not recommended.

Jane W.

1/19/2022

I was very impressed with the man that came. Very knowledgeable, quick and informative. Will certainly recommend and will hire again without reservation! Thanks.

Russell D.

05/11/2021 12:00:00 SA

Quick day-of rerouting of some plumbing so I can finish a sink that's been out of commission for 3 years.

Elliot was amazing. He was very knowledgeable and willing to share that knowledge easily. He helped me decide on a better route forward for my bathroom sink renovation. It's going to look much better now thanks to Joe's 2 sons plumbing and Elliots expertise.

Sean P.

05/03/2022 12:00:00 SA

Had toilet water flooded our floor, a category 3 water damage. Called two plumbing company to come out for estimate. We got a $1200 estimate (not including additional repairs/material), later reduced to $1000 including free camera check. We decided to pass on this first company as we didn't want to pay the company $1k to open up, and do simple clog clearing.
The second company came and he checked the toilet and says your clog is cleared, before you send more money, let me help you check the septic tank. He found septic tank pump is not running, and suggested we contact septic company. This second company earned our loyalty and recommendation.

I am giving the first company a 2 star rating, and the 2nd company a 5 star rating. I highly recommend Joe's 2 Sons, and Drake is a fine gentleman!

Jennifer T.

4/24/2020

I needed my garbage disposal changed out to a new one. They offered to come out and do a free estimate. Not only did they show up on time but they were able to swap out my old garbage disposal and fit a new one on-site.

Timely and cost efficient. I would recommend saving a bit of money by pre-purchasing your own garbage disposal. All-in-all they are friendly, efficient, and fast when you need them. Would definitely recommend.

Andrew S.

10/13/2021

Being a new homeowner, I was a little overwhelmed to find our kitchen sink drain had ruptured and left a puddle of food stuff and water underneath the sink and into the crawl space. Unsure of what exactly I needed to do, I reached out to a few plumbers to at least get some eyes on the situation.

2 Sons was only my second call, and they were able to get out the following morning; a quick turnaround in my eyes considering I called at just about 5pm the day before! David arrived right at the start of the time frame provided and was incredibly friendly, knowledgeable and patient as I asked a deluge of questions (ha!)

David quickly put together three options for me, and without adding pressure explained the pros and cons of each. After having pursued some electrical work ($$$), the estimates he gave seemed fair all around, especially considering the quality and speed of work provided.

I believe David had wrapped up with the entire project within 6 hours, and with nothing leaking, a great cleanup and even offering to reinstall the dishwasher I had removed, I felt incredibly relieved. Until of course I remembered I had to clean up all the damage from the water... luckily David also gave me a quick walkthrough of what I would most likely need done and recommended a company (Premier Water Removal) that could help me on the way. That other company, by the way, has also been awesome to work with (but I'll save that for another review).

Overall, I'd highly recommend the work provided by David and 2 Sons (and already have!) They definitely helped keep my head straight through a new (and harrowing) experience!

Jing L.

08/12/2022 12:00:00 SA

Their front desk gave wrong info which wasted me two days to mitigate the water leak. Does not recommend.

Molly G.

10/12/2022 12:00:00 SA

The team at Joe's 2 Sons Plumbing is fantastic! They are reliable and can make time to get out to your place quickly! For us, they were able to make it out the day we called. They are also up front about any costs, which means that there are no surprise charges. The technician who came out to help us with a leaking shower handle walked us through all of the options (from most expensive to least) for resolving the issue, as well as honestly communicating with us about whether the repair was necessary or not. We really appreciated their honesty and the time they spent diagnosing the issue. We will definitely be using them for our future plumbing needs!

Mengjia L.

10/08/2021 12:00:00 SA

If I could give a 6 star rating, I would.

TLDR: I'm super impressed by Steve and Robert's dedication to their work. Despite Steve accidentally getting a cut on his forehead while on the job, he was so focused on it that he insisted on finishing the job before getting the cut checked out. (Not sure how I feel about that since I think checking out the wound should have been a priority, but definitely kudos to him for his dedication. Thank you Steve, at least my bathroom isn't flooding anymore).

Background:
My shower was leaking, so I called to set up an appointment with 2 Sons to come and take a look. Steve and Robert were very very professional on arrival, and were prompt in giving an estimate and walking me through what needed to be done to fix the issue. They were also very respectful, and took off their shoes as I requested.

Come the day of the fix. The issue could only be solved by installing a new shower faucet. Steve and Robert worked very hard to achieve the highest level of craftsmanship in installation. Despite the various unforeseen blockers once we exposed the pipes, they were very considerate of both the functional and aesthetic aspects of the shower faucet. They made sure there was very minimal changes done that could be seen from the shower. By the time they finished, everything looked as good as new.

Steve got a cut on his forehead while cutting out the tiles, and while he could very well have pushed the job off to another day (for good reason), he came back and were intent on finishing it. Thanks to him and Robert, I have a functional shower the day after the issue occurred.

I plan on addressing all my plumbing needs through 2 Sons now.

Sierra S.

04/05/2022 12:00:00 SA

The service was amazing. I called and an hour later my technician (Mike) came out and fixed the problem in 5 minutes. Very kind and professional. The price was pretty high for the work done, but combined with the speed of the repair I'd say it evens out to about fair.

Gordon D.

01/09/2022 12:00:00 SA

I was pleased with the installation of two water heaters and a shower valve cartridge, all in an afternoon. Knowledgeable. Reasonable prices. My only complaint is that he didn't coordinate with us about how high to set the thermostat.

A G.

10/03/2022 12:00:00 SA

Came on time, did a quick assessment of the leak. Had to make a cut in drywall and gave a price. Mike checked the other two areas of concern and gave an estimate. Though I did not use them for the work as they were a bit expensive, appreciate the quick evaluation.

Michelle D.

10/02/2022 12:00:00 SA

After having another company come in to bid our repair, 2 Sons bid was half the price. Austyn did a fantastic job and explained everything in great detail. We liked 2 Sons so much that we are having them do more work for us soon!

Lin R.

12/10/2021 12:00:00 SA

Their management was responsive and pleasant to work with, which meant we resolved our differences in a way that was satisfactory for both of us. In the process I learned the importance of asking questions to make sure I fully understand what's going to be done, and they learned the importance of explaining it.

Nancy B.

9/28/2022

Great service in the office and out. I've used this company twice now. Both times the plumber were friendly, knew what needed to be done (and surprise the second time, nothing needed to be done and. there was NO charge for the visit) and were both professional and friendly . Like most companies I was giving a window appointment of 4 hours, what I appreciated was I got a call from the office twice letting me know the status / ETA of the plumber. You are in good hands with this company.

Lingxuan H.

11/03/2021 12:00:00 SA

The tech came to give an estimate before the work started and ended up charging 1.5 time of the quote. What is worse is the problem is still not completely fixed, and the tech wanted 3 times of the quote to fix the issue. Contacted with the owner and the owner said we were trying to take advantage of the tech.

We work with tens of contractors every year for home renovation and maintenance and this is not a plumber company we would hire again in the future.

K M.

04/12/2021 12:00:00 SA

When the kitchen sink drain sprung a leak Sunday I called Joe's 2 Sons Monday morning worrying the kitchen sink would be out of commission for the week. They were able to fit me in later in the day, provided a window from 2PM-5PM and then called with at ETA at 3PM. The gentleman was masked up, put covers on his shoes and got right to business. He was able to resolve the issue quickly for which we were very appreciative.

Highly recommended.

Tony B.

5/15/2021

They are a little pricy, but they are very competent, show up on time, and have good responsive communication.

Ludmila R.

02/06/2021 12:00:00 SA

Thank you for responding fast and fixing the issue.
On a side note:
It was my first time contacting a plumber in the US. I have to admit the prices are way above my expectations: knowing how much attorneys and psychologists charge per hour, they all should have been plumbers))

Cat M.

1/17/2022

We've used Joe's 2 Sons Plumbing several times and have always been 100% happy with their service - zero complaints. Honestly I can't say that about many companies in Seattle, but this is one of them. Not only do they do the work they say they're going to do, they keep a clean worksite, are polite and prompt (and actually come when they say they're going to be there!), and have even offered some helpful tips about our setup that I never would have known to look for (like pointing out some things to keep an eye on that might cause issues down the road). Honestly I can't recommend them enough.

Sam F.

4/29/2021

Had a great experience working on a 1943 800sqft home repipe with David from 2 Sons. He was collaborative on the planning walkthrough, did a great job installing a fairly complicated central manifold, and did a few extras during the project like clearing an old floor drain. Even returned a few days later with no drama to address something that we missed in our final walk through and that I could have explained better. Staff was great with coordinating visits and details. Price was on par with similar providers, and we feel good about the investment. Can now proceed with remodel plans knowing all water lines are modern and well installed. Great experience.

Michel F.

08/05/2022 12:00:00 SA

2 times in one week for different issues! Super responsive, very nice technicians, would definitely use again!

Breanne T.

09/09/2022 12:00:00 SA

Had a kitchen sink that was backing up, so sent a message to Joe's 2 Sons in the evening. They contacted me first thing the following morning and I was able to schedule a plumber to come out the next day. Very responsive and good communication. Dave came out to unclog the sink today and he was quick and efficient, as well as just being a fun human to talk to. He answered all my plumbing questions and he told me how to not have this happen again (hint, garbage disposals are trouble!) Just note that they do charge 3% for credit card charges. Thanks for fixing the sink, Dave!

Den R.

8/21/2022

The best part was the immediate reaction to my request. The serviceman was polite and competent. The price was on the higher side, but it worth it.

Emma W.

2/27/2021

Josh was literally the best plumber ever in the whole world! He worked really hard at fixing the leak and it took about four days. He is probably the best plumber/pipelayer/leak fixer there ever was in every single continent in the whole galaxy. I need my
Other things fixed. Please lmk how we can fix that, snap me. @emmaroanne

Mareekuh L.

2/21/2022

Friendly, fast, knowledgeable.
Quick response, appointment next day, technician showed up on time.

Joan L.

8/19/2022

Prompt reply, asking for the best time to send a tech for an estimate. Responsive!

Matthew N.

9/27/2021

I should have known things wouldn't work out when I was told someone would arrive in a 4 hour window (12-4), but they ended up showing up at almost 6 p.m.

For the late arrival, I was essentially told too bad (in not so many words) when I called in around 3:45 to find out when the plumber would be coming because the job before mine was taking a long time. So, what is the point of a window then, you might ask? Good question. Why not just say sometime after 12, could be late into the evening and let the customer decide if they want to wait for 6 hours or more, rather than providing a window.

[I will add that I was called just before 2 to say the plumber would arrive a little after 4, but I don't think nearly 6 qualifies as a little after.]

Once the plumber arrived, I was told he wasn't going to try to clean out the Johnson T to which my dishwasher drain hose was attached, and would only be willing to move my dishwasher hose over to the garbage disposal. If I had known this, I would have not bothered to call out the plumber, as this is something I thought I could easily do myself. I did mention when I booked the appointment that I thought the Johnson T was blocked up and no mention that they weren't willing to actually fix the problem, but just employ a workaround.

Next, I was told that this easy task would cost the minimum $270 + tax (i.e. $300) to move my dishwasher hose over to the garbage disposal. It would be $470 + tax!! if I wanted an air gap installed, but I would also have to hire someone else to drill a 1.5 hole in my granite counter.

I found the prices quite high, to say the least. I nearly agreed to the $300 price, just to avoid any potential snags of doing it myself, but then mentioned I had a $25 coupon from Yelp (to use for any plumbing service). Response: Oh, we can't apply coupons to the 'minimum'.

I then mentioned that ideally, he would extend the dishwasher hose to make a high loop rather than running it straight over to the disposal (hose is not long enough to run the high loop as is). He said that adding on the extension would just add a few dollars to the price, but he didn't have one with him (but was willing to get one).

Then I asked again if I could use the coupon, since the new price was above the 'minimum'. He called his boss, and (are you surprised?) the new price is actually now $100 + tax extra (for a $15 drain hose extension), minus my $25 coupon, despite being told this extension would add just a few dollars.

At this point, I'm not having the greatest feeling about the company (understatement?), and knew I could easily do the work myself, since they were just going to move a hose. At this point I told him I would do it myself, but thanks for coming out.

I spent 5-10 minutes after he left, popped out the disposal drain plug, picked it out of the disposal, unclamped the dishwasher hose, wiggled it on to the disposal, clamped it back on. I'm sure he could have done it in less time even. So, $300 for a few minutes of work. [I had already cleared out the area under the sink and basically diagnosed the problem before he arrived, so literally would have been a few minutes.]

What a waste of my time and what a bad feeling. My time was not valued (almost 2 hours after the 4-hour window), I felt ripped off ($270 for 5 minutes of work, and his previous job was just 10 minutes away, and a $15 hose extension suddenly added $100 to the price), plus they weren't actually going to honor their coupon on the original service I wanted.

Oh, and he spent almost 5 minutes typing on his tablet after he arrived, saying he was figuring out the price. If he really was figuring out the price, I think an explanation was owed as to why it took that long. It seemed more likely he was doing some other work. I guess it was to make it a round 2 hours of my time wasted beyond the original 4-hour window?

There must be better companies out there.

Status K.

1/15/2021

We rent a small house that's over 100 years old with old galvanized piping and we had run into a bad shower drain clog.

We had a few different Joe's plumbers come out to assist all of which were great and professional. They kept a great professional attitude even after crawling through our terrible muddy crawl space.

Tony came and unclogged the drain at first but it later appeared to have clogged back up or had not been fully cleared. He then came in a few days later as a courtesy and completely cleared it for us.

Really appreciate the customer service and immediate assistance. Overall, our drain was cleared in about a week.

Thanks!

Jackie S.

12/17/2021

Stevens came to diagnose an issue I was having with my garbage disposal. He was kind, timely, and didn't charge me for the diagnostic check. He told me it was probably clogged because I wasn't running it often enough. Good to know! I will start running it daily to keep it going.

GM K.

09/10/2022 12:00:00 SA

Fast excellent service. When there is no hot water you don't want to wait for a guy to come out, look at the unit, agree its broke and then schedule another guy to come out the next day. The other plumbers I called wanted to do the look and schedule routine. Joe's sent a guy, he looked at what I needed, got me a tank, put it in and I had hot water that night. DONE! That's good service.

Kelley L.

11/03/2021 12:00:00 SA

I found Joe's 2 Sons Plumbing on Yelp after my tenants messaged me about standing water in the Furnace/ Water Heater room.

They sent their technician, Conal out the same day and he was actually on time! Something I am not use to when other companies give me an ETA window. Conal was very knowledgeable and knew exactly what was wrong.

He scheduled work to be done the very next day and finished in a timely matter. He was very respectful of my time and our tenants, he called and updated me every step of the way and did an amazing job. I would definitely recommend him and his company. If we ever need to have work done again (I HOPE NOT) but if you we do, they will be the first ones we call!

Please keep up the great customer service!

An P.

2/25/2022

Always saw their truck around town. A pipe burst in my home i just moved into and i called these guys. They were quick to come and give me an estimate and fixed the pipe almost immediately. Being new home owners we never had to worry about things like this but 2 sons made the process bearable. Amazing service would give more than 5 stars if i could.

Zhiyi Q.

12/16/2021

We had a malfunction garbage disposal (buzzy sound and eventually no sound) and we tried cleaned up the dirt in it and tried reset it, but did not work. Joe's 2 Sons replied us quickly and send someone to evaluate on the next day, which we really appreciate. It turned out to be that we just need to press another reset button...which most of the youtube videos did not tell us. The overall experience was perfect, the technician is super nice and professional. He even helped us fixed the buzzy issue which has bothered us for a long time. The cost is reasonable as well considering it was just one button click. We will use their service again if needed ;

Mark B.

7/20/2022

Tyler and his associate showed up on time, provided an estimate and got the job done in about two hours. They are honest, friendly and really know their trade well. I highly recommend Joe's.

Ashley Z.

9/27/2021

Truly overpriced - it's insane. $2,400 estimate to replace 10 ft of galvanized piping that wasn't directly connected to any faucets or drains (it was in between two sections of ABS). Without hesitation, I passed.

Karthikeyan B.

05/11/2022 12:00:00 SA

Hired these guys to do outdoor spigot replacement which was broken during winter months. Initially the person came said, it will take at least an hour to replace and quoted $600 but it ended up being a very small task. I hope they did a good job, I wouldn't know until later. The reason for this distasteful review is that from start to finish they were misleading and I felt I have been ripped off because they charged me a lot. I'd be careful next time before using them.

Christina D.

07/09/2022 12:00:00 SA

They arrived on time and provided two options. Honest, reliable and I felt the pricing was fair. I will Use Joe's 2 Sons Plumbing services for any future projects. Thank you!!

Ilya P.

10/10/2021 12:00:00 SA

Water heater died. It was tragic. We mourned its loss but it was time. Andy at 2 sons gave us a price that was competitive vs other companies, and we were back on track. Is your water heater venting properly? Ask Andy about water heater vents.

Linda R.

11/24/2020

We had a great experience with Joe's 2 Sons Plumbing. During a construction project, we had a sudden, urgent need for a water main replacement, for which we hired 2 Sons.

From start to finish on the project, Joe's was responsive and friendly. They were able to dispatch technician Chad on very short notice. Chad was extremely professional, communicated well, always wore a mask, and worked very hard to complete our project in the quoted timeframe.

We've found our new go-to plumber!

Jeffrey S.

8/15/2019

3 stars is probably too generous.

The good:
Promptly answered my call and scheduled appointments for the next day.
Quality of work seems good.

The bad:
First plumber said we needed to replace 2 pipe elbows in our ceiling and get a water damage company to take out the drywall under the leak. The water damage company came out and didn't have to do anything because there was no mold. Then I called back and asked for a quote for replacing the pipes. They couldn't give a quote, and just scheduled another appointment. A plumber apprentice came out the second time and said only 1 elbow needed to be replaced. I asked him what it would cost, and he quoted me $712 for less than an hour of work. After telling him that was too much, he knocked it down to $612 and replaced both elbows.

The job took him 15 minutes, at most. He didn't clean up the mess he made from cutting out the drywall, and didn't even bother to throw out the bottle of water I gave him.

Conclusion:
Good quality work at an extremely expensive price for a plumber apprentice. Came out the next day, but didn't efficiently get the work done due to claiming there were mold issues when there weren't.

Brian K.

11/17/2020

After getting 6 quotes for my water heater replacement, 2 sons came in as the 3rd best on cost, however I have to say I was extremely impressed by the plumber that came to issue the quote, so I reached out to see if they could be more competitive.
I did end up having 2 sons do the job and so far everything has been working perfectly.
I will be asking 2 sons for quotes for any plumbing work i need from here forward.

James Y.

09/04/2020 12:00:00 SA

I'm torn between giving Joe's 2 Sons a 2 star or 3 star rating but dropped to 2 star rating. So here's my situation: and it's broken up into 2 parts.

Part A) Had a sewer line backup when running the dishwasher so suspected a plugged line. Hired Joe's 2 Sons to clean. They did a hydrojet cleaning but it turned out the sewer line had collapsed (we do have a 95 year old house). Part B they provided a quote for digging up and repairing the sewer line but I chose to get other quotes and saved $700- $1000 for getting some quotes.

Pros: fast response; easy scheduling; did the cleaning.
Middle of road: price for hydrojetting seemed to be competitive at $650'per hour (2 hour min tho)
Cons: these guys are EXPENSIVE for the quoted sewer line repair.

c l.

10/20/2020

Just amazing. My water heater was leaking, and I called Joe's 2 Sons Plumbing after reading the stellar reviews here. To my surprise and probably luck, they were available that very morning I called! They came by, masks on, were very courteous and professional, gave me a quote, got a new tank, removed the old and installed the new.. and one lunch later, they were done!

Before they started work, they were also considerate enough to ask if my neighbours would mind if the van was blocking part of their driveway.

Incredible all around :)

Jerry G.

5/16/2022

I had a water leak between and meter and the house. They gave me a fair bid, showed up (with notice) early and completed the job in one day. The work was professional and the cleanup was amazing. Great job by the excavators and John, the plumber. I would definitely recommend Joe's 2 Sons Plumbing.

Emily N.

7/15/2020

I needed a shower fixture leak repaired. Good phone service when I called. Technician quoted 500$ (another company quoted 250$) we asked if they could beat it and they said no, but he'd give us 100$ off. We were going to do it, but thankfully they didn't have the part so they would have had to come back another time. I went ahead and bought the part for 35$ and fixed it in 30 minutes.
They seem like they have good customer service, just pricey.

Billy L.

11/06/2020 12:00:00 SA

I need some their service for some issues going on with my rental property. They were fast, efficient, friendly and above all else very honest and open. They are definitely my go to for future plumbing issues.

Massoud E.

2/19/2021

I had requested Joe's 2 Sons Plumbing to come and check what is the problem on gas water heater, and give me an estimate. During the inspection by Brandon, every thing was good, but he found an issue with the safe valve. He was very friendly and very professional on his job.
Thanks,
Masoud Ebrahimi

S K.

7/15/2022

Friendly, knowledgeable, and efficient service. The issue(s) were quickly diagnosed and an accurate estimate prepared for free, and the problem was fixed in less than 20 minutes. Definitely keeping 2 Sons Plumbing in my service contacts.

Lisa C.

2/17/2021

Quick efficient fixed clogged shower and sink. Professional but costly.
In and out with the problem solved.

Dan P.

10/17/2021

We needed our hot water heater replaced (secondary unit) and they came out in the same week (a couple days after initiating correspondence). They were upfront about pricing, forthcoming of what needed to be done, and even complimented the work my old plumber did. They took the time to do the work as correctly as I can understand and made efforts to keep it clean and out of the way.

Thank you!

Elena A.

08/05/2021 12:00:00 SA

SCHEDULED day, solved our issues immediately (toilet was running), and one of the plumbers went to Lowe's to get a missing part. Our house is over 40 years old, I am not a plumber, and I would rather get an expert than start a youtube spiral. They completed the job right and we are very thankful.

Kelly T.

4/14/2022

Steve and Austin came out to take a look at our dishwasher air gap and leaking under the sink. Arrived on time, very professional. Very knowledgeable and fixed the problem right away. I wont hesitate to hire them for any future plumbing issues.

Patricia L.

07/02/2021 12:00:00 SA

Do not use this service. Had a confirmed appointment for 10am-12pm. At 12pm received a call that they would be an hour late. Then it was 2pm. When he finally arrived at 3:30pm, without even looking at our plumbing problem he quoted a flat fee of $1,500. When making the appointment, they claimed they had no flat rate and could only estimate on-site. Ended up using Bear Plumbing, on-time, great work and less expensive.

Janet M.

06/12/2022 12:00:00 SA

I had a minor leak from a hairline crack in a Koehler toilet. 2 Sons plumbing ordered a replacement toilet. When the new toilet arrived six weeks later, the lid for the tank was damaged and a replacement lid was ordered. The technician who brought the lid, Tony, realized that the wrong model lid had been ordered and did not fit on the tank (the stately vs classic models). Tony was phenomenal! He scoured local suppliers and found the correct lid in stock locally. He personally called the supplier, reserved the correct lid, and rearranged his schedule so he could pick up the correct lid early the next morning and brought it by 9:00 AM. Another wrinkle occurred with the new lid fitting because two porcelain bumps were too big. Tony used his grinder to carefully reduce the bumps so the lid would fit correctly. I really appreciate Tony's expertise and dedication to solving all the issues quickly and correctly! Thank you, Tony, for persevering and getting the job done right!

Rajarshi S.

7/29/2020

Steve did a fantastic job at analyzing the issue and coming up with a recommendation during the first appointment. The project involved getting some additional pipes which wasn't that much of a problem for me (however it turned out we ended up ordering more than what was necessary). But the end result was up to our expectations and done with great care and elegance. We like it!

The reason I am taking out one star is that there was a considerable effort spent on getting hold of people and having the estimates sent in and scheduling the work appointment, partly due to missing co-ordination between crew and front desk I'm assuming. I had to make multiple calls to get the estimate sent in via email and the original estimate had to be re-adjusted, this added unnecessary delay in scheduling the work appointment. Overall good experience.

April S.

8/20/2019

I appreciate Tyler contacting me to follow up on my previous service. He made it clear he values his customers and will make sure you're 100% satisfied. Within hours of speaking with me, he sent a plumber to rectify my leaks.

Davey came by to address my continuing problems and even helped my husband with a temporary fix until we can replace a toilet.

He made me feel confident with each fix what specifically was the fault. So much so I'll be able to store things under my kitchen sink again AND use it!

Keven D.

8/23/2022

gave me a 2-5pm window. i had to leave at 5:20am. at 3:30pm called and told me they would arrive at 4:55pm. told them to just cancel. not a big deal. i'll just go with someone else.

Calvin T.

10/11/2020 12:00:00 SA

In Feb 2020, I've had my leaking toilet replaced along w/ the work to extend 8 inches to reach down to the sewage/waste hook-up since due to different code back then when building was built. Superb and thorough job that Daniel did.

In Oct 2020, I've had them come back via warranty because the toilet was continuously running. Chad came and diagnosed the problem, identifying that the leak is due to a bad gasket between the flapper and the overflow tube. He replaced the entire tank along w/ the fill valve, tube etc super quick.

Communication w/ call center and punctuality of the workers was awesome!

Dylan D.

9/16/2021

I needed help with our garden faucet replacement. They scheduled it for next day and kept me updated about the arrival time. Chad did an amazing job and he knew what he was doing. I would definelty hire them again.

Keenan B.

5/16/2022

The office was not very helpful when I called to schedule an estimate and they had unreasonable requirements just to get a quote. I needed to get an estimate so that I could schedule plumbing to be redone in my kitchen after my counter and sink was installed. They required the sink to be onsite however my fabricator has it to make the cuts to my counter top. They were not able to work out a solution and did not provide a reasonable explanation. I've been calling plumbers all day and this is the only company that refused to come quote a job due to not having a sink onsite. I'm sure they're great but I would recommend working with other plumbers if your project is a kitchen renovation.

Hannah T.

1/22/2022

If I could I'd give them no stars. Have flooding coming through our house and looking for someone to tell me what the issue is...apparently if you are looking for someone to actually identify an issue these aren't the people for you. Also why put Leaks/Leak Detection on your website if that's a lie. Specifically told by the dispatcher that they don't do that.

Kuroi K.

4/22/2021

I was tired of the badly rigged up area underneath my kitchen sink leaking and dumping water every so often. I called these guys after finding out they have no dispatch fee but have a $250 minimum charge. I suspected I wasn't going to get out of this cheaply but wanted the option to not pay if I wasn't ready to go through with it. The tech arrived in a very reasonable time and inspected the situation. He informed me it was against code to have a drain pipe above the line of the trap and he informed me I either had to allow him to bring the sink within code or he would need to leave and I'd have to find someone else. He specified this was a requirement of the professional license for plumbers and said that I would be unlikely to find a licensed plumber that would jury-rig a solution. I asked him to give me a quote and I was pretty sad to see it was $1200 and required cutting through the back wall of the sink which he would not be able to fix. I had a previous plumber out once to declog this same sink situation and he had mentioned that this process would be necessary as well so I knew I wasn't being lied to.

After discussing the financial impact I agreed to pay and was informed they charge a 3% transaction fee on credit cards. They did accept checks and I was lucky that I still had an old checkbook lying around to pay with. The work was completed on very short order and the conversation was pleasant.

He also suggested that I need a new faucet on this sink because the underside of the current one appeared loose and rusted out (I did not attempt to verify). He guessed that for them to come out and switch out the current faucet with one I supplied myself would amount to $600ish dollars.

I have no particular negative feelings about this experience but nor did I feel there was a big attempt made to save me money or go above and beyond a normal experience. The tech did neglect to turn the hot water back on after he left but fortunately the switch in the water heater closet was quickly located and hot water was restored in short order. I guess I would say you can call these guys and they will promptly show up, do solid work, and leave you with a fairly significant bill. It's up to you if that's an acceptable experience for you or not.

Michael C.

06/01/2020 12:00:00 SA

So happy with the work done by Joe's 2 Sons Plumbing. Kitchen faucet broke, setup an appointment with ease. Josh came today and presented the options for repair or replacement. Since I didn't really like the faucet, went with replacement. Josh was helpful in finding the style of faucet that I wanted. Installed it quickly and left no mess. I hope Josh is sent the next time work needs to be done.

Kelly F.

5/21/2021

The angle stop controlling the hot water flow to my dishwasher and located under my kitchen sink blew out very late Thursday night causing high pressure water to shoot all over when I opened the kitchen cabinet doors under the sink. Upon getting the inside master water shut off valve to the house turned off, I went to Yelp to find a plumber. After reading several different plumbing company reviews I came across Joe's 2 Son's Plumbing which had many 5 star reviews which said they returned calls promptly and would most likely perform service that day. I called at 1:30am in the morning and asked then to call me the next morning which they did promptly at 7:30am and I had a plumber scheduled for noon. Andy arrived on time and confirmed the issue plus provided additional background info on the part that failed (It had been recalled many years ago). He completed the repair in a timely manner and I took advantage of a 10% off coupon from their website.

All in all a great experience. I will call them in the future.

Kristin I.

3/24/2022

My wife and I have used Joe's twice: once for a clogged toileted and another for a jammed sink. They were really communicative during the process and left us with some helpful tips on how to prevent some of the drainage issues. Would highly recommend!

adam m.

8/20/2020

Steve from Joes 2 sons plumbing came to our house we moved into a week prior to fix plumbing under kitchen sink. I had started to try and install a water filter for fridge but quickly got frustrated and stopped before I lost temper and broke something. It was a mess down there, unfortunately I couldn't be there when they came but wife explained everything.
I am glad Steve told her he was glad I stopped, because everything down there had been done wrong.
Steve was very thorough telling my wife what he was doing and why. Glad I chose them ang u will be also

Adam Matthews

Marguerite L.

6/28/2021

We called to get a quote on replacing three toilets in a 44 year old house. Right before they got to the house we realized we had other plumbing issues. David came in and took care of everything in a timely manner. He went way above and beyond. Two sons will be getting our business from here on out.

John C.

7/15/2020

I was getting a dishwasher installed but the installer refused to install it due to a plastic shutoff valve. They asked me to have a plumber swap it out for a better model.

Tony came and looked at it and said the valve is fine. Some people complain about the type but it works fine. It always says something about a company that is willing to turn away work to do what's right. I had him replace it anyway since the cost wasn't expensive to placate the installer.

He was completely polite and professional. He performed the work fast and made sure it was working. That's all I can ask from any company.

Lindley T.

6/25/2021

We had a pipe start leaking under our driving. John from 2 Sons was able to check it out right away. He recommended a leak detection company to tell us exactly where the leak was and came back the next day to help us with figuring out if we needed a repair or replace. We ended up going with a full replacement of the pipe (under our driveway). John worked really hard to coordinate with the various companies & county to mark the utilities, get vector drilling done, and get the pipe replaced - all scheduled for the next day so we didn't have to deal with the leak over the weekend. Everyone was professional and we really appreciated John walking us through our options and treating us really well! We'll definitely be going back to Joe's 2 Sons for any other plumbing needs. They were fantastic!!

Kizmit B.

07/06/2020 12:00:00 SA

I needed quick service when my kitchen sink backed up. Despite the holiday weekend, they responded promptly to my cries for help. I was scheduled quickly. They called the day of my appointment to say the technician could come earlier if that worked for me (spoiler: it did!)

Josh arrived and was truly the best! Knowledgeable, friendly, he even identified an issue with my garbage disposal I didn't know I had (but he was right.) He offered to change it while he was here, and it was well worth the cost. (I replaced it the last time and what took me 6 hours and more curse words than you can count to do, he did in about 10 minutes with not even a mutter.)

This company is now in my speed dial. I won't use another plumber. (I'm in a condo with shared pipes and Josh didn't bat an eye.)

andrew d.

01/05/2022 12:00:00 SA

I was hoping to get my sewer line cleaned out since it was backing up into the basement. Able to get an appointment for the next day which was great but they never showed up. I can understand getting delayed on another job but even a half an hour after the end of the appointment window they didn't even call me to let me know that they were running late. Meanwhile when I set up the appointment they sent me an email and 2 texts. Just annoying, ended up canceling and had another company come out that we had used before.

James R.

07/07/2021 12:00:00 SA

Can out fast, fixed the problem quickly and offered tips to avoid problems in the future. Great company! Worth hiring!

Sarah N.

9/28/2021

A good plumber is hard to find! We received timely service. The plumber was pleasant and efficient and made sure everything was working right before he left. Highly recommended!

Mechelle B.

3/25/2022

Tony did an amazing job replacing our ancient toilet with a Toto Drake model and fantastic bidet seat. He was on time, on budget and very informative. Great job - would highly recommend this business!

Tammy M.

07/04/2021 12:00:00 SA

I am torn on the value as I felt like they were expensive but I see others on Next Door share and other companies appear around the same price.

Andrew R.

4/13/2021

Had a fantastic experience today with Joe's 2 Sons. Short story is that Andy is an all-star and you should definitely ask for him!

Called them up this weekend when I noticed a leak in our bathroom. Of the 10 places I called they were the only one to pick up the phone (and 3 days later I've only gotten calls back from 2 other places, one of which was booked out a month).

Andy showed up today and did a super thorough investigation of the bathroom leak, as well as taking a look at a few other issues that had been on our to-do list but we hadn't gotten to.

He was helpful, courteous, and fast. Best part was that he didn't charge me for the investigatory work. I'll definitely be calling these guys in the future when I need work done.

Vibha L.

08/11/2021 12:00:00 SA

We called them for leaky kitchen sink faucet, leaky bathroom sink faucet, and frozen bathtub shower diverter.

They came on time ~8.30 in their 8-12 window. Our technician, John was quite good - listened to all our concerns.

He suggested the changes that should be made immediately. And he was open about which changes are not urgent.

When I asked him about how competitive the prices were, he was upfront that they were right down the middle - not the cheapest we can get but not the most inflated either.

He had to visit a couple stores to get us the stainless steel faucet - so that was nice that he did that.

Matt C.

5/21/2021

Wow! Amazing job by Tyler K! I had a clogged sink and he worked his butt off to fix it. Gave me great advice, saying I needed to pass information onto my condo manager that the clogging issues extended beyond my pipes. I can't say enough, just loved his effort!!!

Kris V.

01/07/2021 12:00:00 SA

I am giving two stars because Tony was just a cool guy, and I don't doubt if he had come back perhaps he would have fixed my leaky vanity. But he didn't, someone else was sent to my house.

I had a leaky vanity and Tony replaced a bad strainer gasket with plumbers putty and charged me $230. The issue got better but there was still a slow leak under my sink that would take a couple days to accumulate at the bottom of my vanity. I was told I had a 30 day warranty so I called back and asked for them to fix it. It was interesting to me that it took them hours when we initially called them to show up to our house, but when it came to addressing the quality of the work they did after we had already paid, we suddenly couldn't get them to the house until 3 days after we asked. Further, they gave us a 2 hour window for them to arrive, so we stayed home during those two hours waiting around and no one showed up. We called multiple times and were told the plumber was running late... he finally arrived an hour an half later after the 2 hour window. And when he showed I explained the problem and I explained how it is difficult to reproduce the leak within minutes because it takes time for the water to accumulate. So the plumber told me hey I can't wait around for several days to watch it accumulate... I was like wtf? Sure but you can take my word for it and explanation of where the leak is coming from and try to fix it. So he did some tests and could not reproduce the leak and told me there is no leak so see you later.

It was total bs. Days after he left there was still water accumulating at the base of my vanity. In the end I ended up disassembling the strainer myself and added some plumbers tape to the threading of the tailpipe which solved the problem. The plumbers putty installed by Tony probably would have worked but he just didn't put enough so water was still able to seep through over time. But just the pain in the butt to get them back to our house and the snobbiness in the end to tell me there is nothing wrong just pisses me off. Not to mention in the end, I fixed it and yet paid them $230 for an insufficient bead of plumbers putty. Good luck to Tony, like I said he is a cool guy, but this company will never get my business again.

Janet W.

04/07/2022 12:00:00 SA

My garbage disposal was leaking so called 2 Sons Plumbing whom I had used before. After the install my sink was backed up and the tech could not resolve the issue. After some negotiations via e-mai and phone, another tech, Tyler came out and the issue has been resolved. Would use them again.

Lourdes T.

12/21/2020

October 2020: We asked for a quote for a replacement & installation for our heater. They were great! Immediate response and a quote furnished over the phone immediately. The cost breakdown was confirmed over the phone and the pricing was excellent. An appointment was made with Jack to come, view the project and provide/confirm the pricing for the project. Unfortunately here is where the big problem arised. The price provided by Jack was 2x the quoted sum. When we asked Jack why? His comment was the women at the office do not know anything. This is unfortunate, I called the office immediately, asked why the difference, and shared the comments. Conclusion? We did not hire them for the project.

Kasey K.

04/03/2020 12:00:00 SA

We found a leak in a kitchen pipe, and then wet carpet downstairs. Steve was in our house before we could blink. He recommended an amazing water removal company, and showed us so much warmth and care. When it came time to fixing the pipe he kept us in the loop, fixed everything quickly. When another problem in that pipe was found he stopped work so we could contact insurance and then came back THE SAME DAY, to do the additional work.

This company has customers for life. Thank you for your amazing help and great customer service.

Johnny A.

02/08/2021 12:00:00 SA

We had some plumbing done during a bathroom remodel. Had contacted previous plumbers for quotes and they were all days away before i could get someone to start the work. Called 2 Sons, they came out the next day with a quote and started work the next day. We had Andy, and he was great the entire time he was here. He adhered to safety precautions and always wore a mask (even over the nose ). He worked all day moving our drain pipes for a new standing tub and also replaced the piping with pex. Overall, they did a great job and were responsive. They were also not cheap at all, but all other plumbers quoted me about the same thing. Will definitely be using them again for my next project.

Adam P.

05/06/2021 12:00:00 SA

Upon inspecting the job, they provided me with three alternate estimates for the work to be performed. On the day of the job, they arrived and said that because they did not do a good job estimating the first time that they were going to have to redo all the pricing and increase their prices. This was a colossal waste of everyone's time, especially as I had told competing company's that I had already found a plumber. On the plus side, I did not have to waste any money with them. 2 stars.

Krista S.

4/13/2021

Our bathroom sink started leaking Sunday so I called Joe's 2 Sons on Monday morning and quickly had an appointment scheduled for Tuesday morning. The customer service on the phone was excellent and they also called to let me know exactly when David was coming. The sink was fixed in about an hour and David explained exactly what he was doing and why. He also snaked the drain since it was draining really slowly. It looks, smells, and works so much better now! David also answered questions I had about future projects in our house and we'll definitely be calling Joe's 2 Sons when we decide to do those.

Jason W.

1/28/2022

Great company service, Mike was awesome, call these guys for all of your plumbing needs.

Jonatan G.

1/25/2021

We had high water pressure so in our new home so we wanted to get that fixed ASAP. They were able to provide a free quote and the plumber who came by, Chad, was really helpful and gave me some good tips for maintaining our tankless water heater. We decided to go with them because they quote was within range of the other quotes we received and I enjoyed speaking with Chad. We had the PRV installed on Saturday morning by Chad we're satisified with our new water pressure and the new service valves installed on our tankless water heater, since they were also suffering weird damage.

Aakash M.

11/05/2020 12:00:00 SA

Chad helped us with replacing our water heater and installing a vanity. He was amazing! I'd highly recommend his services.
During the estimation process, he went over everything extensively, and we had good clarity on what he planned to do.
His execution was great! He took extra precaution with installation of the granite, and it came out looking fantastic. He went above and beyond by putting in reinforcement to the base.

Special mention that he had his mask on all the time and was very courteous and professional.

Joe B.

02/04/2021 12:00:00 SA

I called on Monday afternoon, I got an appointment from 8:00 to 10:00 Tuesday morning. right at 8:00 Tuesday morning I got a call that the plumber was on his way and should be there within 20 minutes. The plumber arrived 20 minutes later. Outstanding in that regard. He came in covid-19 protective gear. I showed him the problem he diagnosed it gave me an estimate and he fixed it. I also got an estimate on a couple other jobs. Plumbers are expensive nobody likes that, but it's really nice to deal with someone who is really good at their job. Excellent
service at a reasonable price I knew the price beforehand and I took the deal. I'd hire them again.

Judy S.

8/21/2021

Monday & Tuesday
We had Joes' 2 Sons Plumbing out to unclog a bathtub drain, and do three other projects including fixing a dripping shower.

The repair on the shower took the steady drip to a steady flow of water.

We believe the tech did not check his repair when he turned the water back on.

Wednesday:
We called and spoke with the tech and he claimed we told him we didn't want him to replace the valve. We don't recall him telling us the cartridge replacement made the situation worst, and it would take another part to fix it. If he had we would have approved the additional cost.

He wasn't available to fix the shower until the following Monday, so my husband ended up making the repair. It is a bit frustrating to spend several hundred dollars to have Joe's 2 Sons Plumbing make the situation worst.

Friday:
We called and asked to speak with a manager. We had hoped we could get some compensation for the incomplete repair.

We also asked for revised estimate from the tech on the whole house re-piping project we had discussed. We thought they would resolve the shower issue, and we were looking at hiring them for a major project.

Thursday the next week.
We waited six days and no phone call from a manager or the tech, so we called again and spoke with the general manager, and he said he would get with the tech and call us on Friday between 8:30 and 9:00 AM.

No phone call.

So, if they get your repair right the first time, great. But,if you have an issue do not expect a return phone call.

Joe B.

6/23/2021

Outstanding job at a fair price. They could have dispatched same day if required. I didn't need that but the option was there. I live in a condo and had a water shut off window of 10:00 a.m. to 2:00 p.m. the plumber arrived ready to work right at 10:00 and he got done sooner than expected. The experience was pleasant and professional from start to finish. If I need plumbing work done I'll call them. I'm more than pleased

Alex W.

07/05/2018 12:00:00 SA

Tommy was very friendly and knowledgeable about his craft. He came in, started the work quickly and let me know what we'd be working on. We replaced the galvanized piping in one of my bathrooms' showers with new copper piping. The main water line was decaying and located in a weird, hard to reach location. Tommy did his best to find an access point (we tried to reach it from 3 other locations: washer/dryer room, downstairs bathroom, opposite side wall of main bathroom). After trying to access from these locations, Tommy realized there was no way to get to the base of the pipe.

He ended up going from above and removing the main pipe and with my help we replaced the pipe with new tubing that Tommy tightened basically blindly from the tight access point above the washer/dryer room. My home is old and it's obvious a lot of the design wasn't well thought out for easy access and repair situations, so I commend Tommy for finding a way, not giving up, and double checking the work.

Time will tell how the shower turns out in the long run, as I've still got plenty of work to do to fix up everything. However, I can definitely recommend Joe's Plumbing, as they clearly stand behind their work and have competent workers. Even when I first explained the situation with Tommy, and let him know I had a few people come to try and fix the leaks and shower knobs but the repairs kept failing, he asked if the prior work was done by Joe's Plumbing (2 Bros Plumbing). This showed to me that he was not only thinking about helping me but was also thinking about the quality of his company's work by making sure they weren't the ones who did any failed repairs for me previously.

If you'd like someone who works efficiently, doesn't stand around or mess around, then Joe's Plumbing, and Tommy especially will fit the bill. Also, it can be beneficial to ask questions of those who work on your plumbing to understand what is being done and fixed -- both to learn what you may need to know for future fixes on your own or how to explain problems in the future. Tommy was able to answer all of my questions and give recommendations and explain why he was doing certain things.

We'll see where this project goes from here, but I'd say the plumbing looks on point. I'll gladly update this review in the future (either positively or negatively) to reflect how the plumbing actually holds up after use. But, basically, Joe's Plumbing can help solve your problem and will work hard to overcome any obstacles that may arise while giving reasonable bids on the added time for labor.

I've also attached photos of Tommy's work that shows the new copper piping, new main water line tubing, and the conversion from a two knob system to a single knob system.

A big thanks to Tommy and the Joe's Plumbing team!

Benjamin K.

01/06/2020 12:00:00 SA

We needed a waterline ran from our sink to our Fridge. After contacting Joe's 2 Sons they sent someone out in a week and then once they assessed it all they were able to do the work the following day.
The price ended up being $418 for the waterline install (since they had to cut through cabinetry to get to the fridge, plus it was rather long at over 12 feet).
Tony came out to quote and do the job and was incredibly professional, making sure to cover his shoes when entering the house to keep it clean (very courteous) and was super friendly! The job he did was superb and now we have our fridge water and ice running great.

Alex K.

6/13/2021

They were very good and very professional, came on time and performed work to high standard at a good price

Max G.

2/14/2022

No complains. The broken heater was replaced fast with no issues.

Kent F.

8/20/2020

Super fast service, Josh did a great job and explained everything that he needed to do to complete the job. Up front on the price / cost and completed professionally. Josh also was very diligent on keeping his mask on.

Thanks you

Juan C.

06/04/2021 12:00:00 SA

Great experience working with 2 Sons Plumbing. It was easy to schedule an appointment. Their plumber Josh arrived during the agreed arrival window. He was courteous and listened to my concerns and assessed the issue, provided an estimate, and got to work installing the new garbage disposal I bought new from Home Depot. My garbage disposal was installed correctly, he made improvements to the previous connections, and he cleaned-up the work area. I can recommend Joe's 2 Sons for your plumbing projects.

Jay R.

02/07/2022 12:00:00 SA

Our water heater broke down over the weekend. Joe's sent out their crew on Monday and replaced my old water heater on Monday morning.The 2 man team had their masks on and completed the job in 2 hours. I would highly recommend this establishment.

Meng K.

2/21/2021

Very quick and responsive company. I had to reschedule due to the snow and they were very accommodating. Andy was great to work with - he came on time day of my 2 toilet installations, was very respectful during the process and followed covid guidelines. One of the toilet was a bit harder to install and when we found that it was a bit wobbly Andy added shims under to ensure we were happy. Overall I would definitely recommend this company to work with.

Henrik N.

7/28/2021

One of our toilets had broken down and we called Joe's 2 Sons Plumbing for help. Cory came right on time and was very professional, courteous, and efficient.

He checked the broken toilet and gave us a great breakdown of options ranging from rebuilding to getting a new one. When we decided it was time to get a new one, he helped pick out one that fits perfectly in the space and it looks awesome. The installation was rock solid, he took all the old stuff with him and left everything in perfect shape.

We are very happy for Cory's help and would happily recommend him and Joe's 2 Sons Plumbing.

Shawn M.

9/24/2020

Joe's was great........mostly. The tech, Zach was awesome. On time, courteous, clean and fast. He did great work. The admin person (can't remember her name) was excellent. Very communicative and very friendly.

My issue was the cost. I had communicated with Joe's first and they didn't give a price until the tech came out. In the couple days it took to get someone here (no big deal) I had received a few bids via text or email. But, I wanted to give Joe's the chance to come out and give me the bid since they were first. Zach gave me the price (which I think I didn't hear correctly) and I thought it's a bit more than the others but he's here let's just do it. Zach did great work (thanks for putting up with my dog) and then it was time to pay. The price I thought I heard was $100 less than the actual price. I didn't haggle with Zach but adding the $100 dollars to the price I thought I heard made this a VERY expensive toilet install. The price was double what I had received in quotes via text and email. The install was straight forward with no issues (I thought I may have a broken flange but did not).

All in all the service and install was excellent. The price however was astronomical for the amount of work that was done.

Katerina S.

3/24/2020

Submitted a request online to get an estimate. Tommy came the next day for an appointment and installed the water heater the same day. It wasn't an emergency for me but I received an amazing service. Highly recommend!

Chris Y.

05/05/2021 12:00:00 SA

I reached out to Joe's for a second opinion on a clog that the first plumber I'd hired said would need $4k to repair.

Kajik from Joe's came in and not only identified where the other plumber had made major errors, but also ended up fixing the clog and repairing a sink for a fraction of the cost.

Trust and competence are great to find in a plumber, and now I have found both!

I recommend Joe's highly.

paul s.

11/11/2020 12:00:00 SA

These guys are a joke. I used yelp to get a quote from them for two easy clogged drains. The guy goes to my house for free, the only positive part, and tells me it's $600 to clear the drains. It was 15 minutes of work. Do the math on the hourly rate for these guys.

Unreal. Never will even consider using them again. I went and cleared the drains myself with a $2 tool from home depot in less than 10 minutes. This company should be embarassed trying to rip people off.

Kevin K.

7/15/2021

Fastest response time and was able to get a fast appointment for a semi-urgent leak issue. Thank you!

Scott C.

01/06/2020 12:00:00 SA

Honest and helpful. They came out quickly, showed up on time, and gave me advice - all without charging anything. Their advice was to wait and see if I truly have a problem or not, rather than charging me $100s.

I'm glad I called them and will definitely be using these guys if/when I have a problem that needs fixing.

Rei C.

4/25/2021

We called and immediately were able to schedule a consultation with Chad. He was so fantastic, quick, professional and kind. We specifically requested him to come do our installation and look forward to the completed job on the appointment in the next couple days.

J V.

12/15/2021

Joe's 2 Sons Plumbing had first class customer service! They responded quickly to my quote request and we're able to get a technician out in just a few days (had a non emergency issue). Davie was professional, courteous and most importantly honest! He checked a couple things on my dishwasher but didn't try to kid me that it most likely wasn't a plumbing related issue. I really appreciated the fact that he didn't try to look into or try and fix something that he knew wasn't the issue to just try and get billable hours. Would def recommend this company and will use them the next time I have an actual plumbing need!

Evan C.

12/12/2021 12:00:00 SA

Great experience working with 2 Son's to resolve my plumbing adventure this week. Had a clog in the kitchen sink that caused a pipe in my basement to leak. The day after another company tried and failed to snake my clog away (and attempted to send me a work order for a full pipe/junction replacement), 2 Son's arrived and fixed my issue and then unclogged the pipe! Incredible. I've found my plumbing company.

Austin M.

11/20/2020

I just had Chad from Joe's 2 Sons Plumbing out at my home to fix a leak. Chad was extremely knowledgeable and walked me through everything. He even pointed out a few things to watch for in the next couple of years. I'll be calling Joe's whenever my next need arises!

Haitham K.

01/06/2021 12:00:00 SA

These guys are Amazing I will contact them for sure for future work, I had some leak in my basement and I thought it was a pipe because I install new washer/dryer, they took a look and from what they see they don't think it is a pipe leak, it mostly from the rain, they go outside open my water meter and watch it and told us don't open water, and they confirm it is not moving so it is not a leak, wow very smart, they now direct me correctly to the right people to do the work, I am very happy with the help and definitely will hire them for future work.

Nathan L.

1/22/2020

New owner Eric called and was able to rectify the situation. It was handled with professionalism and I would highly recommend them now. Thank you for making things right!

Xiaolin L.

8/22/2021

I was told on the phone that they would send someone onsite for free estimate/quote, but the gentleman looked at the grinder pump and started working on using water to flush the manhole container and later charged me 400+ bucks. I was hoping that I was at least told the price before any work is conducted but it did not happened. The price is 400 for about an hour inspection and flushing using my backyard water pipe. No special tool was used so I think the pricing is also above market average.

Steve H.

11/30/2021

Well, we called an advance to try to get a quote on the garbage disposal replacement. They wouldn't give one. So, after reading some reviews, we decided to buy a disposal for $150 at Home Depot, and just have it ready to go when they showed up. I'm sure that saved us some serious cash. Still, the cost to install it was $400, for one hour of work. Pretty expensive, I'd say, but at least they showed up.

Craig T.

7/29/2021

This was the second time we've used 2 Sons Plumbing. Both experiences have been fantastic. Even the scheduler (Jen I believe) was so nice, helpful, and understanding.

We worked with Cory this time around and he was truly fantastic. Very thorough. Not only did he fix the issue, but discovered a larger issue. Anyone doing the bare minimum would have missed it. His intuition was spot on when he suggested we use a camera to get a better look at what was going on and he found a huge issue with our main line, which we're having them back to fix.

It's great to work with awesome people who love their job and know what they're doing. 2 Sons Plumbing seems to be full of those types of people and it's a huge reason for me to call them again.

Andy B.

3/22/2021

We recently bought a condo with a few concerns and our amazing plumber Chad helped us out with identifying leaks and potential leaks to come. Our plumber Chad worked very professionally and kept his mask on all the time which I imagine is extremely hard especially with your head under a sink! We upgraded to a new sleek faucet and he even helped us with a clogged tub drain. Highly recommend Chad and will be using Chad again!

Maureen B.

09/05/2019 12:00:00 SA

I was having a sewage-like smell coming from my bath drain...a bath I haven't used in the last four years since I moved into my house. So I called 2 Son's Plumbing and Tommy came to check out the issue. He explained how the release of gasses works (not bodily gasses, drainage gasses to be clear), turned the faucet on in my bath for a minute and voila, problem solved. I think. Regardless, Tommy wasn't out to take all of my money for no reason, and for that I'm very grateful. I apologize to his boss for having to still pay him for a free visit to my house. I will make up for it next time when I actually have a real plumbing issue. And I WILL have a real plumbing issue because I own a home...with four toilets...and a husband...and two kids.

Thanks, Tommy!

William L.

10/17/2019

Toilets clog at the most inconvenient times. First I tried all the home remedy's I could find, such as plunging, using dish soap and hot water, and vinegar and baking soda. I knew something was systematically wrong when both toilets clogged, and water was coming up both showers. That's when I knew I was out of my league and it was time to call a plumber.
I called in the morning and Joes could send someone out at the time in the afternoon I wanted. He and I both arrived early so it was all good. The first thing the technician did was to diagnose the problem. He ran both sinks, observed the toilet, and watched for water in the bath. The problem was farther down. It was in the main line.
Here's where we come to my main ding. He was experimenting with one of the toilets and he overflowed it. But the worst was he grabbed by bath towel and used it to sop up the spill water. eewww. But better than standing water I guess.
A main line cleaning was $350, which I figured was good money spent given that it would benefit the whole system and improve the flow of all the drains. He said he would throw in a toilet auger as well. The auger machine did it's thing, and the manual auger's crank was turned, and everything was flowing well again.
The things I liked were: the technician was friendly and willing to put up me chatting with him as we talked about manly plumbing things like about how traps are disgusting, that he took off his shoes and cleaned the machine wheels before he came in, and that he also looked at a leaking toilet valve for free, and gave me advice about what in an old house could go out next. We also talked about upgrading the toilets, which have seen better days and could be replaced by water-efficient ones.
The service was prompt, friendly, willing in to throw in extras, and good for chatting and advice. As well as doing the right job the first time. All is running well now. But he should have known how to not overflow the toilet (even I know that), and he should have brought his own sop cloths for situations like this. And he shouldn't have contaminated my towel. I guess that's what bleach is for.

Qingping M.

3/13/2020

Our water heater suddenly started leaking so I quote Joe's 2 Sons Plumbing. They immediately replied my quote and arranged an same day appointment,

Tommy came in to inspect the leaking issue and suggestion to replace a new one as the old one has been used for 15 years.

The replacement was very quick, Tommy did the installation job very well, and so far so good!

Kelly R.

03/08/2021 12:00:00 SA

Its generally not a great day when you need to call a plumber but I'm very grateful to have hired Joe's 2 Sons Plumbing. Chad was really friendly and helpful. He was transparent about pricing and worked to find the best solution for my situation. He had to come back to the house a second day after initial diagnostic, and in that time came up with a solution that cut the cost of the repair significantly. Because of his great service, I expect Joe's will be my first contact for any future plumbing issues!

Anna L.

03/07/2021 12:00:00 SA

I really needed to get the broken pipe fixed. Steven came on time and fixed it right away. He knows what he's doing very knowledgeable.

Kim R.

5/18/2021

Joe's 2 Son's Plumbing made a service call to hook my fridge to water on 5/3/21. I figured this would be an easy, quick and simple job. However, the Plumber (?Tyler) explained what I wanted was problematic, prone to cause flooding and not recommend. He was happy to give bids on the correct, more extensive and much more expensive approach. All my questions were answered and I decided to just leave the fridge unattached to water. Joe's 2 Son's Plumbing didn't make a dime off this call but the Plumber was pleasant, professional, and took time to explain everything.
Certainly, I will use this company in the future.

Daniel H.

1/20/2022

I was very glad I called them. My neighbor had a burst outdoor pipe from the recent freeze which caused a lot of damage. I called Joe's 2 Sons Plumbing to have them check my outdoor pipes and was able to set up an appointment for the next day. They came right on time and checked 3 outdoor faucets. Since there were no leaks, they didn't even charge me. Couldn't believe it.

Eve H.

8/27/2020

We were quoted $500 for a replacement of our kitchen faucet after less than 5 minutes from a diagnostician. When we checked other services it was only going to cost under $200. I'm thinking they might be inflating prices to take advantage of desperate customers? Teaches me to always check other services.

Donna A.

05/11/2020 12:00:00 SA

I noticed a leak in my hot water heater late in the evening and 2 Sons plumbing was able to come out first thing the next morning. Tommy was right on time and was very efficient, and professional.

I am a repeat customer and would recommend them for big or small jobs.

Qinlong C.

12/22/2021

Joe's is very professional. I had clog in my drain and I actually had another crew came before Joe's. The previous crew didn't fix the issue but Joe's did. When Joe's came, I see they had more professional equipments than the first crew and they behaved even more professional - mask & shoe cover is their standard (I love it)

Danielle E.

9/26/2019

Tommy came out to replace our garbage disposal and provide estimates on a few other plumbing fixture concerns yesterday. He was on time and very thorough in explaining what the problems were and what the root cause of having these fixtures fail. Not only did he replace our garbage disposal he also was able to replace our kitchen faucet and a toilet pump that had failed causing leaks and damage we weren't aware of.

But then on top of it all the cause was unregulated water pressure coming into the house, so he installed a pressure reducing valve at our water main. All of the work was done well and efficiently. Luckily they were able to provide some savings on certain services because of how much was required. The prices were very competitive for highly rated plumbing contractors. We would definitely call them first for any future repairs or installs. Bonus my other faucets and shower heads no longer squeal with too much psiThank you!

Bernie H.

09/07/2020 12:00:00 SA

Would have given them 5 had they came the day I originally scheduled. Totally understand things happen. David did a great job in fixing my washer closet. He also gave me a 10% first time customer discount which was very much appreciated since the call was over $1k job.

Chip R.

11/18/2020

Super professional, quick response, easy to book. Very straight forward with a quote. Fixed some issues I was having for free when coming out.

Ayako S.

06/05/2019 12:00:00 SA

Disappointed. No follow up after providing the available time (it was partially my fault as I did not leave my phone number, but they could have message me back via Yelp estimate message thread). When I initiated a call to get these guys scheduled, here is what I was told:

* Technician is not available on the weekend without paying additional $99 dispatch fee
* Earliest AM appointment would be 7:00 a.m. - 9:00 am slot, but no technicians will show up until at least 7:30 a.m.

So why don't they say the earliest appointment time is 7:30 instead of 7:00? I do not get it. If I have 7:00 a.m. appointment, I expect someone to be ready to show up at or close to 7:00 a.m., but not 7:30 a.m. I have had multiple occasions of the vendors like cable/wifi provider and electricians, appearing right at 7:00 a.m. when they promised the service window of 7:00 a.m. to 9:00 a.m.

I was hoping for a better response from this company based on the positive reviews here (and I am glad to see this company fulfills and exceeds your expectations, Yelpers), but I do not believe Joe's 2 Sons will suit my needs.

06/06/2019 - after receiving several phone calls from the owner Eric(k) and a response from another owner Tyler - here is what I need to say:

I appreciated Eric(k) initially reached out to me on the phone to offer what they could do to make it right and offered a dispatch at 6:45 a.m. instead of 7:30, but I already had another company lined up for the service I needed on the 5th, at 5:30 p.m. In the meantime Eric(k) repeatedly stated I should reconsider my review, I advised Eric(k) that I had another plumbing company lined up for a service at 5:30 p.m., and I would let them (Joe's) know if my arrangement did not work out. Another plumbing company showed up right at 5:30 p.m. to get the job done, so I no longer needed Joe's service.

Then I received another call from Eric(k) this morning (06/06) at 7:30 a.m., asking if I still needed the service in my kitchen sink. I told him that everything is taken care of, and he started to tell me how unfair my review is, and (again) I should reconsider my review and give them at least 3 stars. I RESPECTFULLY DISAGREE. I expect a technician to call me before reaching my place sometime between 7:00 a.m. and 9:00 a.m., if my appointment is in that slot, but not between 7:30 a.m. to 9:00 a.m., even though that is the exact time the technician ends up to arrive. (7:00 a.m. is usually the first appointment of the day, and I have had other vendors like cable provider and electrician, showing right at 7:00 a.m. even though I was told by the dispatchers my appointment was between 7-9.) As I indicated in the initial review, Joe's service appears to be working well with other customers, and I am happy for them getting their jobs done right. This company just did not fit my needs, and it is my honest opinion. Eric(k) kept telling me my negative review affects their business badly, and the company needs to keep certain rating in order to have it run.

I believe the review should be an honest opinion and I am not changing it just because I am asked to do so, and what Eric(k) (and/or Joe's) is doing is a review manipulation. I do not provide my reviews in the way to please the company's reputations and business - that is not the reason I use Yelp. I seek fair reviews on this platform, and I do the same for fellow Yelpers.

I am not even sure how to reply to Tyler, another owner's response in a very aggressive tone. Assume he must have missed my initial review and just saw the 1 star, but for the sake of the fairness, I admitted it was partly my fault for not leaving my phone number in the first paragraph. Joe's did not follow up to Yelp message thread, and I ended up calling them in an attempt to make a service appointment. I certainly did not make an appointment with Joe's because there was an issue (thus ended up leaving this review in the first place). Tayler's clarification statement does not seem to be relevant, or applicable (to the least) to my review.

Peace out, Joe's. I hope all goes well with your business.

Ian B.

09/08/2019 12:00:00 SA

So let's start with this - the work was remarkably expensive, working out to what would have been more than $300/hour (before tax) if it had been billed as parts and labor, for a very basic set of work redoing some kitchen sink drains where we provided all of the parts. It's no wonder they refuse to quote or estimate prices ahead of time, or give any indication at all of how they price their work.

But the plumber was excellent. He was friendly, extremely knowledgeable, and took the time to explain everything he was doing. Honestly we would all be so lucky to have someone like that doing all of the work at our homes.

We will definitely use Joe's 2 Sons Plumbing again, but will be eyes wide open to using them only for work where the bill rate is worth it. Highly recommended!

Simon C.

10/18/2020

Had a worrying leak in the kitchen ceiling coming from the bathroom upstairs. Josh came through and found the issue in about 15 minutes. The bathtub shower air vent had been turned upwards. Friendly service, clear communication, quick diagnosis and quick fix. Very happy with the cost too.

Aaron B.

7/15/2019

Don't waste your time with these guys. Quit freaking and call Beacon!

I made an appointment for a leaky kitchen faucet hose. They seemed good at first. They said they would send a plumber between 8-10am to have a look at my sink and call me 30 minutes before the plumber arrives. They got that part right so they get 1 star.

After investigating the sink, the plumber says he has to drive all the way to Seattle (I live in Sammamish so about 45 minutes to an hour away) to pick up a part he needs for the sink. I was pretty patient and generous waiting for him.

But after about 4 hours, I started getting a little frustrated so called the company. They answered and said they would try to get a hold of the plumber and call me back when they did. They never called me back after an hour or so. So I called them again and asked the same question. They said that the part he needed was not in stock and had to be ordered. (keep in mind this is just a common part that Lowes or Home Depot probably sells just down the road).

Anyway, waited some more...and some more. Finally after 7 hours of waiting, the plumber finally calls me back and says that he has to special order the part and that it could take up to a week to get it. I told him that I would like to cancel and thanked him for calling me back...eventually.

Anyway, not a fun way to spend a day off but feel like I have learned to do a bit more research when trying to find a plumber.

**Update: owner called and apologized for the bad experience I had. Apparently the plumber tried to get a hold of me but I never got his message. Also the part was hard to find and none of the local hardware stores had it and their main supplier was also out. Changed my 1 star to a 2 star because the owner was apologetic and reasonable. Also, since it was a big mis-communication. But still had a bad experience so not giving 5 stars. Hope the next person will have a better experience!

Yining T.

02/04/2021 12:00:00 SA

shout out to Steve who is extremely helpful and nice. We don't know much about plumbing and water leaking issue we have, he had been very patient and answered all our questions. Appreciate it!

Chris A.

7/24/2020

Joe's 2 sons plumbing is so easy to work with. Scheduling was easy and they called the night before to remind me of the spot as well as 30mins before David their tech arrived. He was knowledgeable and not pushy. Their bid was less than another company I called and the fix was speedy. They're fully prepped for COVID and I would recommend them

Richard W.

1/23/2021

Repeat customer, broken pipe inside laundry room wall this time, I had to shut water off to house.
They had their tech Chad here within 6 hours on a Saturday, he was great. Job done in an hour. Fair price.
Highly recommended.

Wenjun D.

08/07/2020 12:00:00 SA

My old water heater reaches 12 year, 2 sons pluming responded with a free onsite check and assessment very quickly. My closet was narrow, need a tall and slim tank. Brandon was able to provide me with several options and helped to choose the right tank for the space I have. Brandon and Robert are very hard working and know what they do, they installed the heater and the expansion tank very professionally and cleanly. They are communicative, answered all my questions. The price is not the cheapest, but fair and their work is worth it. Their company website has coupons, which makes the deal even better. I highly recommend this company and working with Brandon and Robert.

Tony C.

08/11/2020 12:00:00 SA

Service and response was exception. Mike came out to inspect and replaced my broken shower handle. Got the job done quickly. They were great about calling to confirm appointment and were very on time. Recommended for plumbing service.

Steve L.

09/02/2021 12:00:00 SA

We needed to remove an old faucet that was stuck on our kitchen sink, and then install a new faucet. Mike and Jordan came out and did a great job of removing the old faucet and installing the new one. Great workers, courteous and helpful. Thank you for the great work!

Patricia L.

11/03/2020 12:00:00 SA

John came through for a leaking attachment under our sink. He made us feel comfortable with his easy demeanor, explained our plumbing problem clearly and gave us a quick estimate. Luckily the fix was fairly straightforward and he was able to be in and out in less than an hour! We also appreciated his thoughtfulness in wearing a mask in these COVID times as well as his friendly yet professional attitude. We highly recommend him and the company to anyone who needs plumbing help!

Adrienne S.

1/15/2021

Joe's 2 Sons was amazing! They came almost as soon as we called them to help us with our flooded basement. We were told $5000 from another company and they fixed our drain for $350. Very pleased and will recommend to friends and family!

Amber R.

9/30/2021

Everyone who came out to take a look at our leaking hose bibb said they needed to order parts and get back to me. 2 Sons showed up and fixed it in under 15 min. Excellent fast service, really nice people, worth every penny.

Adam N A.

10/01/2019 12:00:00 SA

Kajik arrived and not only taught us a thing or two but helped clear my pipe for free!! Now I have the urge to break a pipe just to have him over and pay him!

God bless!!

Ron S.

11/29/2021

We've hired them twice, working with Conal, and plan to do so for all future work. Conal has deep experience that allowed him to diagnose, estimate, and execute our job extremely efficiently. Also a nice guy who we enjoyed having around.

Alisa B.

3/22/2021

We hired 2 Sons Plumbing to install our new dishwasher and the plumbing had to be changed. Chad did a great job and was very knowledgeable and respectful of our home. He gave us valuable information regarding our shut off valve and reccommended a liquid detergent for our new dishwasher. He was very polite and outgoing and a pleasure to deal with. If we have any other plumbing issues, we'll be hiring them again. We highly recommend!

Bri D.

4/27/2019

Asked them for a quote to put in a sink for a shampoo bowl for a home hair salon. I know it's not your typical project but it is not a hard job. In the wall was waterlines and sewer lines to connect to easily in a brand new home. Mike the guy comes out and he is not super nice, over complicates the job and then says I will need a drywall guy and all this other stuff, then quotes me a minimum of 1700 for the job.....just the plumbing. I had a few other bids come in around 800 to 1000. So either they are way over priced or didn't want the job.

The lady that helped with setting up the bid was very nice. Really helpful. So their internal customer service is good, maybe I just got a tech that didn't want to install my sink.

Aiden K.

8/27/2019

This review is for my new favorite plumber (and friend now) - Tommy.

We got newly installed kitchen countertops and under mount sink which resulted the drain distance being shorter than before. Our old garbage disposal was still functional but I wanted to replace it if possible.

Tommy came and I asked his opinion whether new disposal will work or not, maybe we can't have a disposal at all? He assured me that there is enough space for new disposal and he can make it work.

The price for new disposal and installation surprised me. I paid almost the same amount for new disposal and installation as I paid to other plumbing company years ago just to install the disposal which I bought myself for my rental property.

I can write a lot more about how good Tommy was! But I'm short on time! He was exceptional and made sure there are no leaks and everything in working order.

I even got new valves for faucet and main shut off installed while he was here.

I will be using Joe's plumbing in the future as well.

A C.

11/15/2020

A+ for Andy!

He did two jobs in my rental (garbage disposal replace/leak and bathroom angle stop replacement) and he recently came out to install a garbage disposal in my new home. Fast, reliable, competitive pricing.

If they send Andy to your home, rest assured he will be prompt, polite, knowledgeable and honest. I completely trust his advice and plan to recommend 2 Sons (and Andy!) to people I know looking for a plumber.

George G.

10/16/2020

I had a blocked kitchen sink and Davey from Joe's 2 sons identified the problem and took the time to research a remedy. Safe, friendly & professional. Highly recommended!

Alex Z.

11/06/2020 12:00:00 SA

Amazing experience. My tenant had a clog somewhere in the sewage main. Despite these guys having a packed schedule, they were able to fit the job in on the same day. After doing the free inspection and offering his advice I told him to start the job. He then called me back saying he forgot to tell me that if I pay credit card he'd have to charge me 2% more. That kind of honesty blew me away. Of course I didn't care about the $13 as long as he could punch through the sewage main. Which he did. Joe's 2 Sons have earned a spot on my speed dial.

John F.

10/28/2020

I had a toilet I thought was leaking and some slow drains. They came and inspected and didn't find any issues, and also answered some questions pointing out easy fixes I can do myself.

And the cost - nothing! They didn't want me to spend money I didn't need to spend, and made recommendations on how to fix my issues. Awesome customer service.

Chelsea J.

04/08/2019 12:00:00 SA

I tried to fix a clogged kitchen sink myself after my son poured bacon grease down the drain by using an illegal amount of Drano, boiling water & a ton of cursing.

#1 My son will probably never offer to cook again
#2 Bacon grease is the devil
#3 If I ever need a plumber again, I'm calling these guys

I contacted other companies before this one. Too many places with dispatch charges & rude schedulers. Started over and sent out another request through Yelp for an estimate. Didnt get one, but the response from 2 Sons was quick, kind, & clear. I called to schedule based on the reply & Yelp reviews. This was on Sunday, plumber was scheduled for the next day, today, between 2p-5p. They called to ask if he can come by early because he's ahead of schedule. Absolutely! Brandon arrived before 2p. Yay! I had a reasonable estimate shortly after.
Not only did Brandon clear the clog quickly he restored the faucet to a full flow of hot water. Not a big job for him but it makes a huge difference. He was kind, efficient, & honest. Saved some money. Happy all around!

Marta L.

12/09/2020 12:00:00 SA

Great communication to start. John suggested we try a less expensive fix before diving in to the expensive solution we'd anticipated. We really appreciated the suggestion and felt he had our best interest at heart.

Rick W.

6/19/2020

I had them come out to quote changing a shower valve. $1400 for a job that took A-LIst Plumbing less than an hour to do. $290.

Daniel J.

04/01/2019 12:00:00 SA

I noticed water dripping pretty heavily in my garage this past Saturday morning around 8:00 AM. We called Joe's at 10:10 AM and Ryan was at the house within an hour. He diagnosed the issue in the garage and had it fixed quickly before realizing there was another issue (probably the one that caused the garage issue) on the outside of the house. To figure out the external issue he would have needed to cut into the siding on the outside of the house and needed more information about how the plumbing was originally done. I had the builder find the issue that Monday morning (under warranty) and Ryan was back Monday evening to have it fixed. He didn't even charge for the second visit.

Truly amazing service. Thanks a lot, Ryan!

Jenny A.

10/03/2021 12:00:00 SA

I had a pinhole leak in the wall behind my bathroom vanity. That was the diagnosis after a water specialist was brought in. I originally called Joe's Two Sons Plumbing, because I thought I had a simple leak. They came out within a few hours and realized that this was not a simple problem, recommended a water removal company who diagnosed the problem and then came back to make the repair all within a few days. It wasn't cheap but it was a fair price. I highly recommend this business!

Julie B.

2/14/2020

3/2/20 UPDATE - Eric the owner reached out to me and asked if they could try to make it right (thank you Eric). He sent out a wonderful technician - Brandon - who, on 2 SONS' DIME, first replaced the drippy faucet. Within 2 minutes of him walking out the door, the faucet started dripping again - and he deduced that there must be something wrong with the heating unit (which he immediately replaced). Voila! Issue fixed! Thank you Eric AND Brandon for coming back and making this not only right - but creating a MUCH BETTER customer experience!

I own an instant hot water faucet in my kitchen which started to intermittently drip even when not used. Through my home warranty - two separate plumbers from Joe's 2 Sons Plumbing were dispatched to my house to diagnose and make the repair. The first plumber - John - didn't actually see the faucet drip, but told me to record a video of it dripping, and initiate another service call where he'd get home warranty approval and install a new faucet. Within 24 hours the faucet leaked - I recorded a video as instructed - and then took a 2nd day off work to have Elliott the plumber come out to my house - watch the video and say, yeah...these things drip - it can't be fixed, and I'm not going to replace it. WHAT????????? So a $75 Home Warranty fee and 2 full days of work off without pay...and I'm screwed with the same drippy instant hot water faucet. 2 sons plumbing can go to H _ L L from my point of view. 2 sons, with two completely different stories that provided absolutely NO resolution to my plumbing issue and NO CUSTOMER SATISFACTION! Consider some customer service training.....

Susan V.

4/22/2019

Great company. Very easy to work with and quick. I had an issue literally today, and the person they sent - Robert, was very friendly and easy to work with. The dispatch callers were pleasant and competent. Everyone seemed to be very knowledgable and know what they were doing.

If I ever have another issue with this water heater (which I expect), I will be calling them back.

Michele A.

07/08/2020 12:00:00 SA

I can't say enough about the service Joe's 2 Sons Plumbing gave our family. From the first appointment to the installation, Andy was an exceptional face of the company. Every prior experience with plumbers and their exorbitant costs, Joe's 2 Sons Plumbing came in with great customer service and pricing for the consumer.
I would recommend them to anyone.

John K.

11/25/2020

We had Joe's 2 Sons Plumbing come out to help us with a clogged shower drain. From the start they were very responsive and in constant communication. They showed up on time and promptly. We ran into an issue and after talking to Eric worked out a solution. They came out the next morning and their technician diligently worked to resolve the problem when most would have given up. His commitment to the job and our satisfaction was astounding. Most would have given up and and gone for the more expensive and time consuming method but he stuck with it.

Ultimately I would recommend them and can't thank them enough.

Mellicia F.

7/31/2020

We adored Kajik! He was diligent, responsive, communicative, knowledgeable and fast. We called to have the plumbing roughed in for a new bathroom when Kajik also noticed that one of our other bathrooms had a leak. Thank goodness! We had no idea and he was able to fix that in addition to completing the larger job. Additionally, the staff at the main office are delightful to work with. This business has clearly invested in making it as easy as possible for customers for payment, use of the Yelp coupon and to offer feedback. Kajik also supplied photos of the entire job for our records. Highly recommend!

José R.

02/03/2020 12:00:00 SA

It all started with a clogged main line and ended with a huge ditch and full replacement of said line.

Bobby was great to work with, he showed me why I needed a new line and was always clear and honest about when/why/how we needed to do things.

The job was executed in a timely manner and when it was all done they left things clean and organized. I will absolutely use their services again should I need plumber's help.

Tye S.

7/21/2020

Excellent service today. The technicians arrived within the 8-10am time-frame with masks and shoe coverings on. After I provided an overview of the issues we were experiencing, the guys dug in and provided an estimate in less than 10 minutes. Upon approval of the estimate, the work started and was wrapped up in less than an hour. Brandon walked me through payment quickly on his iPad. Before wrapping up, the guys spent time answer a few questions I had regarding tankless water heaters. I really appreciate the answers. It was great experience.

Rosie J.

5/15/2020

Quick response & next day service. Great!

However, I needs to replace shower container to replace shower drip. I was first quoted $500 (including tax) & when I expressed my shock, price was reduced to $425, saying they were allowed to give $50 off but would give me $75. Still concerned & stating I was going to get a 2nd quote. Service guy checked in and then said able to offer $350 + tax. I did agree, so on me. When I later asked the cost of the piece it was maybe $40. $350 + tax for a 30min job. Ok, whatever.

The problem is the original quote at $500. This is an essential business not impacted by current climate and comfortable quoting what is clearly a jacked-up rate. Had this been someone else, who may have paid that price, just wrong.

Not so quick to respond now, to my email, but quick to cash the check.

Lynn G.

1/14/2021

A kind and generous Bobby came to our door to fix a very basic problem with ease. He was friendly, fast, efficient. We all felt safe and well taken care of. Thank you Bobby. I will recommend 2 Sons plumming to anyone!

Nathan B.

10/29/2020

Josh showed up early. He was super professional, friendly, and helpful. I called because I had one major blockage, but while he was here he took a look at all the other issues I had. He was knowledgeable and taught me a few things about plumbing I didn't know. He was able to diagnose the issue, recommended a few options, and once we made a decision on which way to solve our problem he got right after it. We ended up pressure-cleaning our pipes to clear our blockage and hopefully prevent future blockages from happening. Would recommend and hire again.

Brent R.

10/26/2020

Both Josh and his co-worker Thomas were great to work with on getting my residential sewer main lined via their trenchless method. The cost was fair for a job that large/complex and I think they did a good job getting it done quickly. I also appreciated how they sent me video of the newly lined pipe which looks so much better than before (was completely clogged with roots previously).

Michelle D.

4/17/2020

Scheduled an appointment with them. 2.5 hours into the appointment window we called to ask for an update on the plumber and was told he was not coming. Why didn't they let us know?!

Adam E.

1/14/2019

They were great! Had a stopped toilet and they came out Saturday morning. They were there a little over an hour from when I called, it was great.

The plumber's name was Josh, and he was friendly & knowledgeable. He was in and out in about 20 minutes, fixing the issue quickly without leaving a mess behind.

The office staff was also friendly & efficient, and communicated very well. If I ever need to call a plumber again, Joe's will be at the top of my list.

Antonio M.

3/21/2019

I called earlier on the week and scheduled a visit for Thursday. Tommy came up early in the morning, right on time. I was really impressed with the fact that they'd come to check the problem for free. Pretty much any other plumber I've contacted in the past will charge you just for showing up to the house.

Tommy was very honest and knowledgeable. He discussed with me some options about how we could increase the water pressure in the house a little more, but he didn't think it was worth the investment. He was very helpful and it turned out we didn't have much of a problem after all.

David D.

03/09/2022 12:00:00 SA

Had a great experience with Conal from 2 Sons for a hot water tank replacement. It was not broken, but it was almost 30 years old so I wanted to get it replaced before something happened. Unlike another local vendor, getting an estimate over the phone was very quick and easy (and friendly, forgot her name). The day before, I got a reminder text and on the day of the repair, the dispatcher called me a few hours prior with Conal's status and then called me again when he was on his way. He arrived well within the 4 hour schedule interval (about 11:30 within the given 10 AM-2 PM window). The hot water tank was replaced in good time and everything was cleaned up quite nicely. He also took time to explain some questions I had about adjusting the temperature, the over flow tank and how to flush the tank out for maintenance purposes if I wanted to. Tank is working great and I plan to use them for some other future projects.

William T.

10/06/2020 12:00:00 SA

I just moved into a new place and needed some minor plumbing done. I called on Friday and received service promptly on Monday at a fair price. Chad was the repair man for that service request and provided professional and knowledgeable service and advice. He wore shoe covers and a mask. Thanks again Chad. Keep up the good work.

Maria G.

06/11/2020 12:00:00 SA

Used their services for a sewer leak that was under my crawlspace connecting to the city line (that was discovered by our home inspector who said the valve just needed to be tightened). The gentleman they sent was in and out, and finished in less than an hour. He came to my house wearing a mask (due to Covid), and wore booties. After he finished, I asked him what was wrong with our lines to make sure he wasn't going to rip us off, and he said I just tightened the valves, nothing else. I was surprised because he didn't try to upsell us, or made-up some story that the pipes needed to be changed entirely, which I was expecting. We only got charged less than $180 for the work, and there were no other hidden charges (ie additional charges for a crawlspace access). I'm very happy with their service, and recommend them to others.

Cabot W.

05/10/2020 12:00:00 SA

Called on a Sunday with a non-emergency to replace a garbage disposal. Went down to Home Depot and got a new one that had good reviews. Joes' showed up next day on time and did the job in about an hour for a fair price. Good workmanship.

Dave W.

5/22/2019

Nice guys. Fast service. Super-responsive to emails and phone calls. They did a great job explaining the problem I was having with an outside water spigot. Mike immediately diagnosed the issue and explained the fix that was needed (which required opening up an interior wall to access the connection point.)

I would definitely use Joe's again. They were a bit pricey in my opinion, but I needed the problem fixed asap so I didn't have time to bid the job out.

M S.

12/24/2018

Had a clogged main drain on Christmas Eve. Called them at 8:00. They happened to have a cancelation and was at my house by 9:00.

Carl was able to snake it and break it loose in an hour. He took the time to make sure every fixture was able to drain simultaneously to make sure it was fixed properly.

He also took the time to explain the cause without making a plumbing novice like me feel like an idiot.

He was careful not to leave a mess, which is always a concern when you're dealing with poop. He was efficient, quick, and thorough, which is a rare combination.

I couldn't be happier with Joe's Plumbing, especially with Carl.

Flavio M.

9/22/2020

Great to work with them. They were fast, efficient, and the pricing was very fair. They'll be my go to plumber for anything I need in the future.

Rebecca B.

12/02/2020 12:00:00 SA

Everything about my experience with Joe's 2 Sons Plumbing yesterday was extremely positive. The night before, I had discovered water pooled in the cabinet under my kitchen sink. The next morning, I put out a Yelp request for help diagnosing what appeared to be a garbage disposal leak and potentially replacing the appliance if necessary. Joe's 2 Sons sent me an email response and then gave me a call when I replied with my phone number -- all within 10 minutes of my Yelp posting! They were able to send a technician to my home that very day, gave me a time widow within which to expect him, promised a call when he'd be on the way, and not only came through with that call, but graciously used Google Maps at their end to give me a precise ETA.

The plumber turned out to be Tony. He was masked and gloved appropriately for COVID, and put shoe covers on before entering the house to avoid tracking anything in. Tony's manner is very professional, but cheerful and friendly as well. My husband and I enjoyed meeting him.

Luckily for us, Tony quickly found that the problem was minor and easily fixed: a stabilizing bracket around the top of the disposal had never been locked in place when it was initially installed, and over time, vibration in use had loosened the unit's placement enough to allow leakage. Tony showed me exactly what he discovered, and how the bracket looks when it is properly locked. He then took time to check for any further leaking, and even checked our dishwasher water lines to make sure there was no problem there. He charged us only the trip fee -- no labor charge for his time -- and just in case his diagnosis proved wrong -- offered a bid on disposal replacement and installation at a discounted price and with the trip fee we paid yesterday credited, so we would not be charged a second trip fee if leaking restarted and we needed him to come back.

Leaking has not restarted, and I'm not surprised. I think Tony knows his stuff.

I will definitely call Joe's 2 Sons for any future plumbing needs, and I have no hesitation recommending this business highly.

Michael W.

11/28/2020

I am disappointed. We spent $350 on just labor to replace a garbage disposal that didn't even take 20 minutes. That just seems too much.

I had a new Insinkerator unit I wanted to be installed, but I was also encouraged to buy their not-so-great garbage disposal instead because their unit came with a new power cord. However, I keep reading online, including the Insinkerator website, that I could have reused the existing power cord from the old unit (it would have been an easy swap). I suggested it at the time but the technician didn't want to consider the idea. I think I was misled by a lack of experience and ended up spending much more for a garbage disposal I really don't like. I really wish I had shopped around more before settling on 2 Sons. I will next time.

Matthew L.

5/28/2021

We bought a new dishwasher and the installers claimed they were unable to install it due to the old pvc piping below our sink and recommended to have a plumber come and change it out. We called up Joe's 2 sons and they were very responsive and made an appointment for us promptly. Our plumber John was very professional, wore a mask and took off his shoes prior to coming into our apartment. He quickly identified that the piping was NOT PVC and in fact a much stronger material called PEX. He took a photo and wrote a report to present to the installation company, all for no charge. We really appreciate the honesty and professionalism of John and Joe's 2 Sons, and would recommend them without hesitation.

Deborah H.

9/13/2020

Recently had our hot water heater die - I had a cold shower! It's one of those things that you hate having to spend money on but can't live without it! I picked this company based on reviews on yelp, and I was not disappointed. They came out same morning, replaced unit, took away old one, and were gone - all done within 3 hours of my initial phone call. Everyone was friendly & helpful. The cost was about what I expected based on replacing one in another house 2 years ago. I will call them again for future needs, but hope I don't have to!

Louis S.

8/24/2021

We had a main line leak happening in my front yard, so I called to get a few bids for the work. The bids were not too far apart, so we went with Joe's 2 Sons since they could come out relatively soon and every other plumber seems to be super busy now. It turned out to be a good choice. The crew was very professional, courteous, and answered all my questions clearly and honestly. There was a slight hiccup on their end which expanded the work scope a bit, but they stuck with their original quote and finished the job. The work quality was excellent throughout and I would not hesitate to call them should the need arise in the future (crossing fingers).

K S.

02/12/2020 12:00:00 SA

Based on my initial Yelp review, the owner reached out to me within 48 hours to discuss. I appreciate him reaching out to me to try and resolve a poor experience.

We spoke about my experience and he listened and explained the situation. He wound up honoring my original pricing and said he'd follow up with the tech who came over to my home that day so he was better informed.

My clogged drain is now resolved and I hope my plumbing needs will be taken care of as smoothly as they were today by Joe's 2 Sons Plumbing.

Christa G.

08/08/2018 12:00:00 SA

When I called on a Tuesday and was scheduled for that Thursday, I have to say I was skeptical. Especially when the two other plumbers I contacted were booked out at least a month. But from the moment he arrived to the final handshake (where he also looked me in the eye to thank me for my business), Tommy was fast, thorough, and courteous.

I figured I might need multiple visits to deal with a toilet situation, but Tommy just ran out, got the exact toilet I wanted, and installed it, pronto. We also had a couple shower leaks and a water pressure issue that he either fixed or helped me trouble shoot on the spot. He just kept saying Yeah, I can help with that - and it seems like no one says that any more!

It wasn't an inexpensive visit, but Tommy showed me the costs and provided options along the way. I'm super happy to have trusted these great reviews and to now be able to add my own. Go Joe's!

Dov W.

01/09/2021 12:00:00 SA

They were able to send someone out the next day. Our plumber was Chad. He was super helpful, explained things in ways I could understand, and worked hard to minimize the charges. And, he had the work done SUPER fast!!

Susanne H.

09/03/2019 12:00:00 SA

Had a major leak from meter to house, loss of 100k gallons of water. The cedars thank me for the leak.

Steve came out and offered me two options, repair and H2o detection. I asked what it would take to fix the problem as if new. Our home is located in Wingate Track of North Edmonds. Our neighborhood is over 40 years with 201 homes on 42 acres of well established forest, ponds, trails, and streams.

We chose to pay not $3,500 but $9,500 pulling permits, to revitalizing our property value.

Very profession and ethical. Highly recommend.

Work was completed August 21, 2019

Amy O.

11/13/2020

Quick response and service. Friendly customer service. Andy was great- explained everything and answered all my questions.

Erik S.

7/14/2021

I had a complicated fix where I drilled a hole into a drain pipe that was in the ceiling above the wall. Tony was able to stop by the next day for an estimate. He was more confident in the fix than the other company I contacted, so I went with him. He came back with all the supplies needed and fixed the issue in a couple hours, leaving things better than they were before I drilled the hole. The whole process went smoothly and needed minimal input from me. Having a plumber come out is a bit expensive, but I'm very happy with the result.

Aya G.

11/13/2020

Bathtub water leaked to a ceiling of downstairs. I appreciate that the repair was quickly and accurately done.

Shane M.

5/30/2020

I had something of an emergency. Water pouring out of the line to the washing machine. They came out very quickly. Their operations were safety first ( masked up and no contact), and the plumber was great. Split line, he replaced both in a short amount of time. I think it was super expensive, but that's just what plumbers cost I guess. The quality of the work is not disputable. If you need a plumber, call them.

Keith C.

11/11/2020 12:00:00 SA

Chad Was a pro. All of my expectations were achieved for the sink faucet replacement. We were able to take care of it in an effecient manner.

jessica h.

2/27/2020

We had water leaking in our bathroom. The technician came out and quoted us $800 to access drywall behind our tub because maybe that's where the leak was. So it was going to be $800 to look in the wall to try and find the leak, plus the cost of the repair if he found the leak, and the cost to repair the hole that was going to be cut in the wall. I completely understand that many times you have to open up a wall to find a leak but usually you rule out other options first. The technician seemed scattered-maybe he was just having a bad day but he wasn't professional and didn't seem competent at all in troubleshooting the cause.

I wasn't confident at all in Joe's so I had another company come out and they found the cause right away- leaking shower arm and tub spout and the repair cost me $300. It was a simple fix.

One positive for Joe's is the technician went in to the crawlspace and found a leaking pipe (which was a separate issue from the bathroom leak) that we weren't aware of. But I received a quote from Joe's to fix it which ended up being twice what I paid when I decided to go with a second plumber.

Ana J.

06/09/2019 12:00:00 SA

Wow! I had a last minute emergency and they were able to show up and help me get water running back in my home. My hose bibb decided to break causing me to be without water. In less than an hour, Kajik was able to assess and resolve. So impressed by the personable experience.

Pat W.

12/28/2020

Joe's 2 Sons Plumbing responded immediately to the Yelp lead to replace a 15 year old direct vent gas water heater. There was no immediate need as the unit was operating fine; however, at 15 years it was reaching the end of its operational lifetime. 2 Sons made an appointment for a no charge on site visit to the job site prior to submitting a quote at the end of the visit. The plumber (Zach) went over the various items for consideration on the project with us, and based on that conversation, submitted a firm quote electronically. Although not the least expensive of the quotes we received, it was very competitive and actually reflected what the installation total cost would be since it was based on the onsite visit and our discussions.

On the morning of the installation, the dispatcher called to let us know Zach was on his way and when he would arrive. The installation went smoothly; Zach was very professionally and efficient; and left the job site clean of all installation materials. The final payment was exactly the price on the firm quote.

We have dealt with many contractors on home improvement / home mechanical replacement / projects over the years, and consider 2 Sons to be one of the best we have contracted with. We would very highly recommend them for consideration on any plumbing project in the future.

Eric B.

10/30/2020

Without a doubt, I will contact Joe's 2 Sons should I have any other plumbing needs. This was the first time I called, and whenever you call someone new, you never know who you are going to get. In this case, I lucked out because they were professional, courteous, and respectful. After diagnosing the fault, I was then provided with an on-site cost estimate which was in line for the industry. At this point, I knew what the cost would be and the only thing remaining was my giving the go-ahead - and, I did. Extremely pleased and I highly recommend them. EB

Yayi W.

1/15/2021

It was a bad experience. I won't use this company anymore. The drain was little clogged and the employee says it may needs to be cleaned for about $400. It was done in 5 minutes with a tool like a plumper. It's not clear if it was cleaned or not. There was no camera to confirm the condition of the pipe. It usually only takes $200 for plumbing and drain clean in the market price. The $400 this company is charging makes me feel cheated.

Susie D.

8/14/2018

I called yesterday for non emergency plumbing repairs - dripping shower, running toilet, faucet that wouldn't shut off. Carl was out at 10 am. Great guy! He checked out my problems and said he had all the parts on his truck to fix them (even though the plumbing was from 1961!). He had everything corrected and back in working order in less than an hour and a half! I was happy with the price, considering there were 3 issues and new pipe had to be installed. I will definitely use Joe's/2 Sons Plumbing again.

Oh and I had called another plumber and apparently my job wasn't big enough - he told me he would farm this out to another company and gave me a different plumber to call. Needless to say, I will not call THAT plumber again, even though he came recommended.

Ricky D.

02/06/2019 12:00:00 SA

Stop your search for your next plumber and give these guys a call RIGHT NOW!

Needed a plumber in a pinch, Joe's delivered and sent Tony out to come help. Tony was very professional and friendly. He explained thoroughly what the issue was, fixed it quickly, and explained what to do in the future to prevent similar issues. I would not hesitate calling these guys again for additional plumbing needs as they were very accommodating and a pleasure to work with.

Give them a call and ask for Tony!

Sue T.

07/05/2018 12:00:00 SA

I found Joe's on Yelp when our shower faucet leaked badly-- actually it no longer dripped, it flowed--this company is also 2Sons Co. The staff scheduled me today, same day as ph call. She called when Ryan was in his way. Ryan diagnosed the problem, gave me a quote, to which I agreed, and went to work, finishing in a half hour on two bathrooms' faucet washers. He explained why washers were wearing out and made suggestions for future repair. The price was very fair. I paid on the spot and was pleased and relieved. Ryan genuinely enjoys his work, takes pride in it, takes time to explain things. We felt comfortable and confident with him. I will definitely ask for him again.

The highlights: same day service, old fashioned service and plumbing, clean, swift work, great price. Thank you, Ryan!!

James S.

9/29/2020

Chad did a great job replacing our water heater! Worked hard and fast, a real professional! Everything is working great, couldn't be more satisfied! Thanks Chad!

Brennan B.

9/15/2020

I received a leak notice from our local utility district. The leak was too small for a leak detection company to detect but the water line is 40 years old, so we knew at some point it needed to be replaced. I brought 4 companies out To give bids for a full line replacement. Josh with 2 sons came out to do the bid. He gave a reasonable bid. It was great, because he was the one who actually performed the work! He completely went above and beyond! Josh's work is super clean. After he finished he swept out my garage and hosed off my driveway. He is friendly and has exceptional customer service. the office staff and Tyler (operations manager) were also super helpful, friendly and provided great custom service. You will not go wrong with 2 sons. They all provide great customer service at a fair price! I highly recommend Josh and 2 sons plumbing!

Danielle F.

02/11/2020 12:00:00 SA

Do not use this company as your first choice!! Get a second opinion like we did. We saved over $11k in unneeded repairs!!! We had someone else come out with a camera and there was nothing wrong!!! Do not use these guys unless you like wating money and getting scammed!

Joe D.

6/30/2021

After a minor issue we had another company come out who recommended we rip out the entire bathroom just to be safe. Steve at Joe's 2 Sons came and gave us some other solutions (which worked) as well as checking out a few other questions we had. Very knowledgeable and transparent. No charge too, but we will definitely be calling here again the next time something comes up.

Robert S.

11/03/2020 12:00:00 SA

While replacing an old supply valve for the toilet, I came across a bad compression ring stuck on the copper pipe. After youtubing how to remove stubborn compression fittings- (buying a special tool or cutting the ring (yikes!)) I decided to play it safe and call around to have it professionally done. I called about 5 different plumbers. Only 2 did not charge a fee just for coming out. Of those two, these guys were able to come out the following day.

The guy that came out (Chad I believe?) was super friendly and helpful. When the issue I was having turned out to be a bigger problem than expected, he gave me some options and up front pricing. He fixed the problem quickly, and it ended up costing less than the quote.

Would definitely recommend these guys, and will be using them in the future if needed (but hopefully not).

Dan K.

8/22/2021

Mike and Jordan were efficient, professional and very engaging! We actually enjoyed that they were helping us!

Maggie W.

10/16/2018

Had an emergency where a construction worker working out on the sidewalk accidentally dinged out water line. Long story short, they left a note at our doorstep saying that they had shut off water to our home and that we needed to find a plumber and then fill out a claim online to get reimbursed. Very frustrating to say the least, but quickly found Joe's Plumbing on Yelp...called but unable to get someone out ASAP due to it being 4PM already; it was totally understandable. They were able to get someone out at 11AM the next day which was wonderful. There was a miscommunication about me having to be present on site due to my busy work schedule. However, reception was very understanding and accommodating, apologized about the miscommunication and proceeded to provide the necessary care to get my crazy plumbing job done. I received a call when the plumber was dispatched, when he arrived on site, and when the job was done. Communication was on point and Tommy was extremely helpful. I would definitely recommend this place to anyone who needs a plumbing job done. All 3 receptionists I spoke with at the time of making the appointment, during the dispatch, and at the end for emailing my invoice were all wonderful and extremely helpful. Thank you guys for turning a bad situation into a good experience.

Brooke M.

09/05/2020 12:00:00 SA

We used them for our hot water tank replacement and were impressed with how professional they were and how easy it was to get the quote and service scheduled.

Nell G.

1/23/2020

I did not hire this one either, despite a very prompt reply indicating they could probably help. The cost is a factor, but trusting the diagnosis is a greater consideration. I ended up using family connections with an unadvertised plumber who only works by referral. Saved me big time even at $300.

Jeri F.

09/04/2019 12:00:00 SA

Just have to thank your tech Tracy for taking time to come to our house and review our shower install issue. Tracy was so helpful and so great at customer satisfaction!!!! Tracy went above and beyond!!! You need to keep this guy around!

Thank you Tracy!!!

Nausheen K.

06/04/2018 12:00:00 SA

Ryan is the ultimate rockstar. He is patient, honest and punctual. We finally decided to change our 10 year old water heater. He got one that was a little too big for our heater closet. Then he got another one that fit perfectly. He even cleaned the closet before installing it. In my past experience, plumbers are so short tempered but seemed like Ryan really enjoys what he does!
Thanks Ryan!

Rick S.

03/03/2020 12:00:00 SA

I'm remodeling a bathroom to replace a tub with a walk-in shower, and requested a quote for just the shower rough-in work via Yelp's Request a Quote function. Tyler S. was quick to respond (within 20 minutes), but I found out that they do not perform rough-in work for showers.

Vikram S.

06/10/2021 12:00:00 SA

Great response and honest. Fixed a mess in the kitchen for us at short notice . Very reasonable and good quality.

Stefanie H.

8/19/2020

I was in need of a new water heater due to an internal leak.
Joe's 2 Sons Plumbing responded quickly to my Yelp inquiry and Zach was at my door in a timely fashion the next morning and gave me the estimate for the job that needed to be done. It was mid-range ( I got about 8 quotes from different companies) but being able to apply a coupon helped out a lot, so I feel I got the best deal available!
Zach was friendly, knowledgeable, and Covid-times appropriately masked up and ready to get the job done. He was able to switch out the water heater in about an hour (I had been told by others it would be a 2-3 hour job), and also educated me on the reason for the water leak and how to prevent it in the future to extend the lifetime of my new water heater.
They will definitely get our business in the future!

Selvam V.

8/17/2020

This review is based on my experience so far with coordinating maintenance for our sump pump. I had initially called them ~4 weeks ago to help look at the pump and propose if it needed maintenance and an estimate for replacement (if the pump was worn out). The technician appointment was available ~2 weeks later, though he was not prepared to look at the pump - but rather suggested that we schedule another appointment for maintenance. We did as suggested and now after 2 weeks, on the day before the appointment, I got a call that they need to reschedule it the week after - without any explanation from the scheduling coordinator. Unfortunately the experience so far has not matched what I have read so far - hopefully it's a one off and they will make the appointment in another 2 weeks as scheduled.

I will update this review once the actual work is done.

Robert N.

10/31/2018

Had Carl come out to fix two slow drains and investigate a toilet for leaks. He did find some a small leak from the toilet and found that it was installed incorrectly. He fixed all issues and was in and out very quickly!

He was very respectful about cleanliness of the place, taking off his shoes, lining the floors, and making sure the area was as spotless as it was before.

Highly recommend. I had a very positive experience.

Brad C.

4/14/2020

Our water heater cracked open so we gave 2 Sons a call and Tommy came out same day to check the situation. Since it was later in the day, he came back first thing in the morning to put in a new unit. Very prompt, professional, and courteous. Would definitely recommend.

Dave B.

03/12/2020 12:00:00 SA

I needed a plumber to come and finish a faucet install that we started but were having trouble completing. I called 2 Sons after seeing all the great reviews here and now I know why! I called and was able to book a same day appointment. Fantastic! Little more than an hour later, Tommy showed up and was able to complete the job quickly and did an excellent job! I will definitely be using 2 Sons in the future!

Marni B.

04/07/2020 12:00:00 SA

They came promptly and found the main problem had resolved without them. He offered his house all free but I paid him for his service fee, so he stuck around a did a little troubleshooting for me. Very ethical.

Sugandh Singhal B.

04/06/2020 12:00:00 SA

Very much reaponsive and quick to answer. Liked the professionalism! A tip- before replying to a customer's request, make sure you read it carefully. Just don't answer to match your rate of responsiveness.

Jeff B.

03/05/2020 12:00:00 SA

Kajik did an excellent job replacing our leaking shower handle setup. He communicated clearly throughout and did a thorough cleanup of the site when he finished. They'll be our go-to plumbing company after this great work.

A E.

7/21/2021

2 sons are our go to plumbers, they are extremely efficient and instantly know what needs to be done. They have put in work on 2 occasions to fix poorly done plumbing in a house we just bought. Mike and his son easily repaired a poorly done drain and reattached our shower handle. Previously Alex was efficient and very helpful with our tub drain.

Paul P.

10/23/2019

We had Joe's 2 Sons out (3rd time) after the same toilet began leaking again. Given a completely different diagnosis then the first two trips. It almost sounds like I paid a significant amount of money to fix the wrong issue?

Or there may of been two issues and only one was fixed, and the second was misdiagnosed twice.

Either way I went with a different company to try and resolve an ongoing issue 2 sons was unable to fix after multiple diagnosis.

Jeff S.

03/01/2020 12:00:00 SA

Joe's charged me $532 for a simple repair that only took 30 minutes to complete and wasn't an emergency. When I asked for a breakdown of parts and labor, they refused to provide one...unsurprisingly because what plumber charges $1,000/hour labor rates! What a rip off.

Paul H.

2/22/2021

We had a bit of a scary moment with our new house on Saturday. Called and Chad arrived 2 hours later. He diagnosed the problem and fixed. Not only did he fix the problem he gave us a LOT of useful information and was hands down the best experience I've ever had with a plumber. Will keep this company on my phone for (hopefully not) future plumbing issues.

Min H.

6/21/2021

Conal is very professional and friendly and gave us good advise on how to flush water heater free of charge! Will definitely use their service in plumbing issue!

Rumen D.

11/27/2019

Tony arrived 30 minutes later but this is totally fine. He was busy with another project and needed more time. Fine!
I have scheduled an appointment for a Pressure Regulator Valve replacement and a Water Heater replacement. Tony inspected the PRV and was able to fix the old unit at no cost. Most people would try to sell me a new one so admirations for Tony's honesty!
He went ahead and installed a new water heater. Everything is up to code and looks 10 times better than before. He cleaned up after himself leaving absolutely nothing behind. He was friendly and nice and we had a nice conversation. I would give Tony 10 stars if I had that option!

Bruce W.

11/26/2019

Immediate response. Tech Tommy knowledgeable courteous and obviously focused on accurately diagnosing our hot water heater issue. Couldn't be more pleased with service and remedy of our problem. Will definitely recommend this company and Tommy.

Jovita M.

11/02/2019 12:00:00 SA

Amazing work. I had to snake all drains and fix kitchen and bathroom sink. I called for quote. They were here in an hour. They were available to start and complete the job within a few hours of initial phone call. I'm happy with their work. They were very thorough and efficient.

Veronica R.

3/30/2020

Tommy did a wonderful job with us. During these stressful and scary Coronavirus times, he came in and was super incredibly, professional, and supportive. Tommy did an excellent job replacing our water heater the same day - ensuring we had hot water over the weekend.

Riotxcore H.

08/04/2020 12:00:00 SA

Needed some help with a clogged toilet, they got me in same day at a lower rate than others I checked with. Davy was very professional, friendly and knowledgeable. Got the job done quickly, used full PPE and even called me before my scheduled time to see if it was OK to come early since their previous job went faster than expected.

I've never needed a plumber in the past but if I need one in the future, Joe's 2 Sons will be my first choice.

Navin K.

8/20/2018

Tommy came out and took care of our clogged drain in 30 minutes.

The owner, Tyler, cares about his customers' satisfaction in a genuine way, which I appreciate.

Kate W.

06/09/2020 12:00:00 SA

These guys have done a great job putting up with and helping my stubborn senior parents! Id recommend them to anyone.

J M.

08/08/2018 12:00:00 SA

We had two leaks (one in the kitchen and one in the bathroom). The kitchen one was a tricky one to diagnose (as there was no active drip, and I couldn't make it drip). Tommy diagnosed the issue and we ended up doing a replacement of the faucets, which Tommy was able to do really quickly.

Also, I originally had to reschedule the appointment and they made that really easy.

I highly recommend -- which BTW, they go by 2 Sons Plumbing (that's what they said on the phone and on the receipt).

Linda Y.

02/01/2020 12:00:00 SA

So the owner Eric called and he was actually great and reasonable about getting the problem resolved. I've amended my review solely based on his willingness to listen to my concerns and made a great effort...which some companies don't bother to do. I would say the work was about a B+. But Eric's professionalism was definitely an A.

Shawn R.

12/17/2019

The owner Eric is a trustworthy business man and I would gladly do business with him again. After the initial job had a problem, Eric swiftly sent a crew back to correct the work. This dedication to post-purchase customer service can be hard to find in today's world. Good on you.

Crystal L.

01/01/2020 12:00:00 SA

Steve was great. Honest company. He was on time and fixed the problem. If we need a plumber in the future I will be calling them.

Alexander D.

3/16/2021

Phenomenal service! They came out to give us a free estimate and spent about 45 minutes trying to fix the problem. The quick fix was ultimately unsuccessful (I declined the long term solution since they would have had to cut a hole in the wall to access the problem). They did not bill me at all for the 45 minutes they spent helping me and were extremely friendly and professional. I've had other plumbers charge me hundreds of dollars just to come out for a quote. I definitely recommend Joe's 2 sons and will use them for all my plumbing needs in the future.

Michael W.

5/29/2020

Kajik came by and fixed up my garburator in no time. He was courteous and a delight to work with.

David A.

12/26/2019

So glad that I chose Joe's for a plumbing issue. My hand shower hasn't worked since install and I was worried brand new tile work would have to be opened up. Tommy was on time, and friendly. He asked a few questions and tested a few things and determined a the problem quickly. Such a huge relief to a problem that's been plaguing me for several months.

Julia C.

03/10/2021 12:00:00 SA

I hired Joes 2 Sons Plumbing to fix a bad leaking toilet situation in our rental and huge water bills as a result. They did an excellent job. Apparently those toilet tablet disks caused the rubber to degrade and that was the reason for the leaking. So, word to the wise, do not use those stupid chlorox tank tablets unless you want to have to call Joes to get the toilet tank gaskets all replaced. Thank you!

Mike C.

10/31/2020

I really hate leaving bad reviews but these guys were crooks compared to three other estimates. Two of those other estimates were also crooks, just to a lesser degree. To give a mathematical perspective, I ended up paying a little less than 8% of their estimate. Don't get fooled with the family tone cuz it's all $$$ Can't jive that...Always look around and don't get shoehorned!

Joe A.

1/20/2020

After posting a review the owner Tyler contacted me to resolve the situation. We were able to find a solution and now I'm reverting my feedback doing my end of the bargain. ********If the owner meet his end of the bargain than both sides will be happy.

Jane G.

10/17/2020

They were way over-priced, nearly $500 to replace a faucet cartridge and clear a slow drain. I should have known better when they refused to give a price prior to the appointment.

Sam F.

5/17/2020

For my time and money, Brandon is the finest plumber in the PNW. We've gotten to know him over the last year and a half since we bought our home. Joe's/2 Sons was, as luck would have it, the first plumber we called when we needed a quote on some updating and, to our further luck, Brandon was the one they sent out. He is equal parts professional and personable and it is clear within minutes of speaking with him that he is not only an expert in his field but is committed to providing the best and most comprehensive service he can for any given job - whether it be something simple or something more significant. His bedside manner is extraordinary as well. If plumbing were heart surgery, this is the guy you want holding the scalpel.

That might sound pretty high falutin but don't just take my word for it. Every time Brandon has come out (at least four times now), he's had an apprentice with him. That says more about him than any word salad I could ever thumb out in a Yelp review. Watching him dedicate his time and energy not only to our needs as a customer, but to teaching and guiding a Padawan plumber tells the whole story. They say those that can't do, teach. Brandon does both and does them with aplomb.

As a bonus, the dispatch at Joe's/2 Sons is also dynamite. Courteous. Never robotic. Totally pro. More than friendly. Ready to help.

Plumbers, mechanics, HVAC, landscaping, etc. You find yourself rolling the dice most of the time and hoping you don't crap out. Give 2 Sons/Joe's a call and ask for Brandon. You'll feel like Dustin Hoffman in Rain Man. Or was that blackjack?

Justin Y.

11/08/2019 12:00:00 SA

We had Joes replace our washer hoses back in June, then had a leak in our laundry room in November. They came out the next day to check the cause of the leak, which turned out to be the washer itself, not the hoses they replaced.

They stand by their work and highly recommend their team (shoutout to Tony).

Maschel H.

2/21/2020

This is the 2nd time I've used this company and they are amazing! My most recent experience was especially awesome as I was lucky enough to get Robert. I had a leak under my kitchen sink and he tried to first fix the faucet but found out that the problem couldn't be fixed and the faucet had to be replaced. He left to get a new faucet and came back 40 minutes later with the exact faucet I wanted. He was super pleasant and funny and did the install quickly. Robert was awesome and I will definitely request him if/when my next plumbing issue arises!

Joshua W.

05/04/2020 12:00:00 SA

Just had a quote done with this company and I was really impressed with how professional this company was from the moment I was contacted. Tommy was awesome he explained everything that would take place and answered every question that I had. I will look to have this company back out once my bathroom budget gets back on track. Thanks again

Ethan W.

7/29/2020

I am not sure if my experiences tell something about the company or just the employee I interacted with. On 1/20/20 Our kitchen drain was clogged so we called them for an emergency repair. They did the job and I happily pay the service with a premium.

My problem was weeks later I contacted them again for a quote for re-piping the waterline in the house. Since I didn't have any issue with the previous plumber they sent the same person. long story short I was given a $18000 quote for the job. I was surprised since at this point I had 5 quotes from 4 different plumbing companies (from 7K to 10.5K, with slight different ways and justifications for their pricing when I asked them to break down the costs). I later called Joe's 2 Sons back asking them to help me understand the cost. They transferred me to the same plumber and he basically said re-piping just costs a lot. He did not have any justifications or even explain the breakdown costs. I had to be the one who kept asking him questions for an answer, like whether there was an miscommunication so he included something we actually didn't need, whether he would be using different materials, or was there anything he saw in the house that would make the job difficult to do. He just didn't have any justification other than it took time to do it or it was an expensive job to do, and he seemed didn't believe other plumbing companies could do the same job for much less.

In short the interaction was a bad experience. I feel they thought since I was a returning customer I probably didn't do basic researches like average home owners would do. My advice is you need to at least ask them to break down the costs and consult other plumbing companies if you plan to do business with them.

Rebecca P.

10/01/2019 12:00:00 SA

I needed a plumber to replace a dead garbage disposal--while I was reasonably confident I could put in a new one in under normal circumstances, my existing one was so old that it had become completely corroded, and I wasn't sure I'd have the tools or the time to wrestle it out. David and the Joe's 2 Sons team were great--they were incredibly fast to reply (at 4 in the morning!) and set up an appointment. David showed up just when he said he would, gave a reasonable quote for the work, and got it all done in less than an hour, which this night-shift worker definitely appreciated! And since he ended up having to hacksaw apart the screws on the old housing in order to pull it out, I'm very glad I decided to leave this particular job in his capable hands. I definitely have no complaints about the service, and would call again.

Nickey D.

05/02/2020 12:00:00 SA

Our water heater decided to give up the ghost in the most inopportune time. Woke up with water all over our garage. I picked Joe's and 2 Son's plumbing, as the other company that installed our old water no longer services Federal Way. Long story short, called them today, as I have an elderly mother and cannot go without hot water. We scheduled an appointment for tomorrow. Recieved a call back stating they can come out today. We have a unique style of water heater and being the weekend it would be hard to find. However, Steven was able to locate one and came back to install today. Steven and Chad are the best plumbers that I have ever interacted with. They took the time to answer questions and waited patiently while I ran back and forth between them and my elderly mother. I highly recommend this company, as you will not be disappointed.

Emily B.

06/03/2019 12:00:00 SA

If I could give zero stars I would. I scheduled my appointment for a window of 10-12. At 10 am I see I have a voicemail from the company asking for me to call back and confirm that I am at the house. I returned the call at 10:02 to confirm and was told that the plumber was dispatched to a different job because when they called at 9:45 I didn't answer. I explained that I was not expecting a call but was expecting a person to show up at the appointed time. The dispatcher was rude and argumentative. I explained that I had an appointment scheduled with them and was ready and waiting at the scheduled time. A plumber arrived near 11 am and then quoted me $618.00 to replace a sink faucet with one that I had purchased. No parts required and only 30 minutes of labor. $618.00. Outrageous. A total scam and rip off. When I told the plumber that the price was outrageous, he immediately said that he could lower it to $400. I asked him to please leave my home. I would not be doing business with Joe's 2 sons plumbing. I immediately called Mike's Plumbing. They were able to come out the same day. They fixed it perfectly and charged me $175 plus tax. I will never do business with Joe's 2 son plumbing again and neither of should you. If you want a fair price, quality customer service and excellent plumbing repair contact Mike's Plumbing.

Update: the owner, called me and asked me if I would accept $100 to take down my review. I declined. This explains all the 5 star reviews.

Update: the owners rebuttal is an after-the-fact attempt to mask the truth. His staff was rude, which over the phone he explained was due to her recent breakup, his plumber tried to wrip me off, which over the phone he claimed was due to a new billing system. Now that I have refused to take the post down he slanders me;claims his rates were reasonable; and suggests that I used an unlicensed plumber - which I did not. His tactics are transparent. Use this company at your own risk.

Serg K.

12/28/2019

Came through in the clutch!! The wife and I woke up Yesterday morning to a strange noise - our water heater burst and was leaking. We were in panic mode - I needed to get on the road for work. I did my best to turn valves off and quickly showed the niece and wife how to drain it. My wife got ahold of this place and they sent someone almost immediately. Tommy showed up and not 3 hours later we had the water back on. Tommy was great - he communicated to us very effectively, resolved issues he ran into, and honored his estimate. We highly recommend you check these guys out next time you need a plumber! Thanks guys.

Wilson C.

07/06/2019 12:00:00 SA

I decided to share the worst experience here with this plumbing company. My dish washer has water inside even though we don't use that for a long time. I made the call and met with technician. He said it's probably caused by drain line is clogged. He charged me 330 to unclog the drain line. And the water still shows up in dish washer after couple weeks. I asked the same technician came again and he said some stuff made the sink clogged near the food disposal and he cleaned it up. And after sometime later I asked another technician to come as I saw the water again so that I did not trust the previous technician. The new technician gave quite different solution to install some device which costs more than 500 dollars to avoid the water coming into dish washer any more.

I made the call and asked the 330 I spent before did not fix the dish washer water issue and it made no sense for me to pay extra 500 to solve exactly same issue. They said I did not mention the dish washer issue with the previous technician appointment. That's ridiculous. That's the reason I made the call to ask for help.

Gina C.

10/16/2021

I came home to find that my water heater was leaking. After shutting off the water, I did a quick search on Yelp. My original quote request was with Joe's 2 Sons Plumbing. When you're not sure what or who to choose, Yelp also pings other similar companies. I heard back from 3 other companies with not the greatest reviews, but I was desperate to get it fixed. Luckily, those 3 companies couldn't accommodate me that day. I eventually received a message from Joe's with quote and everything it covered. I gave them my contact number and I immediately got a returned call from Maria. I think she could hear the desperation in my voice and she was able to get a tech out that same day. Cameron came out and was very efficient. He determined that the issue was the expansion tank and not the actual water heater. He gave me a new quote, I said yes, and he quickly left and said he'll be back in 30 minutes with the part and it should only take roughy 20-30 minutes to fix. He was back and fixed the issue as promised. As mentioned earlier, Cameron was very efficient. I would totally recommend Cameron and Joe's 2 Sons Plumbing when you need a plumber.

Angela G.

02/12/2020 12:00:00 SA

My water heater had a leak. When I called, they were able to send someone out within 2 hours. Josh answered all my questions and took time to explain things. While he was there, I asked if he could help me find a necklace that had dropped down the shower drain. He got out his endoscope and other tools and was actually able to retrieve my necklace! He didn't even charge me for it, he was just happy to do a good deed. Truly wonderful customer service.

Pam S.

4/26/2021

My kitchen faucet blew a hose Sat. night making it unusable. The first '24/7' plumber I called did not answer nor return my call. Sunday morning I called Joe's and not only did they answer, she had someone at my door within an hour! John was fantastic! I had a brand of faucet that replacement parts are not quick to get so I decided to just replace it with one that is more common. John headed to Home Depot, found a couple and sent pictures to me so I could pick the one I wanted. He had it installed so quickly! He also fixed a toilet that we've had apart for a few months that just needed a new part. All in all a great experience. They will be the only plumbers I call in the future! I highly recommend John, he was awesome!!

Leslie E.

11/19/2020

Hot water heaters only blow, at the worst possible times! Chad was very responsive and very accommodating, even worked all day on a Saturday so we'd have hit water. He was very conscientious and did a great job! I'd definitely recommend using Joe's 2 Sons Plumbing if you need a great, reliable plumber- ask for Chad!

Laura M.

12/13/2018

Ryan came out and helped with a toilet problem we were having. He gave great advice and was friendly and helpful.
Fees for first visit were on the higher end of what we've paid, but that often happens when you're a new customer.
We've had other less-than satisfactory experiences with plumbers, but this was a good start - we will definitely call again when we replace the powder room fixtures next year!

Julie S.

12/12/2018 12:00:00 SA

Sent a Yelp quote request on Friday. Got an email back that day and made an appointment for someone to come out and give me a quote for the following Wednesday (the day I was free).

Tony arrived right on time. He came in, assessed the job, and gave me a reasonable quote. He then did the job on site! Which was absolutely perfect since I was able to be home. He was able to get the work done quickly, made no mess, and was pleasant the whole time he was here.

I will absolutely use Joe's again and request Tony too!

April H.

5/15/2019

I called Joe's Two Sons Plumbing out to my home for a leak in the downstairs toilet area. A technician named, Tommy, arrived on site and told me I needed to replace my brand new Kohler toilet. I agreed to a price, and he started work. After the install, he ran into issues of the toilet overflowing and called me down to my basement area, where there was another technician on site. The technician's name was Robert C., and immediately he displayed a high level of professionalism while the original technician, Tommy, was getting frustrated and voicing his frustrations. I said, I will not pay for incomplete work. The other techican left the site and Tommy met me at my front door with an increased tab of close to $2,000. This is where he threatened to put a lien on my home and stormed off. I immediately called the company to let them know about the unprofessional behavior that I encountered from Tommy. I spoke with the owner, and he vowed to make things right. The next morning, Robert C. arrived on site with his son and finshed the scope of work. Robert C. and his son were knowledgeable, professional, and zero hassle.
To the owner's word, he made things right. I would hire 2 Son's Plumbing again for the way they handled the issue that arose.

Carol M.

12/02/2020 12:00:00 SA

They are the best! Josh came to unplug my tub. Our house is 60 years old and has a pipeline you'd never want to surf on! He didn't even charge us and gave me some great ideas on how to keep it all moving along.

Elizabeth H.

04/02/2021 12:00:00 SA

I had Joe's 2 Sons out to give me a bid on a leak today. I received a bid yesterday from another company for $2,500 who also tried to sell me a complete repipe job. Needless to say, I was worried what Joe's would come up with. They came out for a quote and looked at the leak. They tightened up the valve, looked at everything else under the sink, and said they thought it would be ok and to watch it. Then they said they would not charge me. The BEST company ever! My leak is fixed and if I ever need a plumber again (and I will since the house is older), I will definitely call Joe's 2 Sons.

Marina S.

5/25/2021

These guys are absolutely amazing. I have called them twice, and they have been extremely helpful, and very customer service oriented. Their service is prompt, and they didn't even charge me for the most recent visit, as it was a VERY simple fix. I will definitely call them in the future!

Caleb P.

11/26/2018

I used Joe's plumbing on two separate jobs within a week. They sent out techs (no site visit fee) and offered pricing during the site visit. One guy even did the work same day.
They communicated very well. Office called to set up visits, and they also called when the tech was on his way inside of the arrival window.
Both techs were polite, courteous and knowledgable.
Pricing was great and exactly in line with what it should have been.
Can't recommend these guys enough.

Brian G.

7/16/2020

If I could give zero stars I would. We are in a rental and have an email from the landlord, who is in China, giving us permission to fix the plumbing issues. They said that the owners in China had to call only. Didn't give any chance to discuss, have the property managers call, and just hung up. Incredibly incredibly unprofessional front office Karen. Would avoid.

Mahek V.

04/07/2019 12:00:00 SA

We had the worst experience with these guys who call themselves plumbers. We were left without any hot water for weeks. They failed to diagnose a bad water heater and instead replaced non faulty components in the shower everytime they showed up. It was only on their third visit that they recommended changing the water heater. This was after two visits and more than 450 USD repair costs. We tried reaching the manager/owner at least ten different times and only got excuses from the reception on why he couldn't return a phone call. Needless to say we are giving a 1* review only because there is no lower rating!

Linda B.

11/20/2018

Ryan came out to fix a clogged toilet and was wonderful. He was able to provide a quote and scope of work based on his initial assessment and went to work. He was able fix the three foot clog, determine that tree roots were not an issue (hurray!!) and provided information the life of the toilet. Ryan was professional, friendly and educational.
Dispatch was wonderful also, they kept me informed of his arrival status which is very helpful. I will definitely be using these guys again!

Kristyn S.

3/20/2021

We're very grateful and satisfied with the service we received from Joe's 2 Son's Plumbing. We were under the clock with a pressing issue preventing us from moving forward with a critical home repair, but 2 Sons was available and responsive. The individual who scheduled our appointment was professional, friendly, and helpful. Chad arrived on time, practiced safety protocols, and efficiently handled a variety of plumbing tasks we needed completed. We were very pleased. This was our second experience with their company and we won't hesitate to call next time we have a plumbing need.

Shari P.

3/15/2021

Tyler K was super helpful in fixing my clogged kitchen sink. It was a bigger project than initially diagnosed. He took the time to make sure everything was complete and working correctly. I would definitely use this company again

Craig P.

07/05/2020 12:00:00 SA

Buyer Beware of this company. I called Joes on a Saturday morning at 9am due a leaking hot water heater all over my basement. They said they do service on Saturday's, but would charge a $99 premium. I agreed. Person on the phone took the model and specifications and said repair team has a hot water heater ready to install. They said they would arrive by 2pm. At 5pm they show up, with NO MATERIALS. They advised they don't do repairs. They only quote. Can you believe that? A plumber that doesn't fix anything. What a waste of my entire day even though i spent considerable time to prep them for what material was needed (water heater), but still showed up completely unprepared. Advise not to waste time with this company.

Kim J.

11/11/2019 12:00:00 SA

Tommy was incredibly efficient and thorough with replacing our water 12 year old water heater. Work performed was exceptional. He recommended a simple preventative tip to help detect water leakage. We appreciated his professionalism and timeliness.

Stephanie M.

03/11/2020 12:00:00 SA

Awesome service.
Thomas was very professional and quick.
He explained what needed to be done a performed the job with utmost care.
Completed the job in less than estimated time.
I am please with his work.
Thank you!!!

Yifei Y.

11/10/2019 12:00:00 SA

We used them for replacing our water pipes to the kitchen and installing new water heater.

The quality of work was top notch and the onsite plumbers are very professional.

When doing this work, unforeseen issues occasionally come up and requires escalation to the manager. My advice is to clearly communicate on every call with them to minimize misunderstanding and make the work efficient for both sides.

Overall, they provided great service and top-notch work!

Jennifer L.

11/08/2019 12:00:00 SA

Tommy came out to my house and put in my new garbage disposal in no time at all. His kind and professional manner made us feel like we made a great choice to replace and have a warranty that we didn't expect. Thanks for making it easy!

Camille H.

03/07/2021 12:00:00 SA

I found a collection of water on a board and knew I had a problem, so I did the ever stress inducing thing of calling a plumber. Joe's 2 Sons answered their phone, and was able to have someone out the next morning. Chad came out this morning at 8:30 and had it resolved before I was fully finished with my first cup of coffee. He was kind, explained exactly what was going on and my options, and fixed it quickly and without making a mess. I am so grateful for the excellent work, and glad I have finally found my go to plumbing company. I know I mostly just hope I never have another plumbing problem, but if I do I'm glad to have these guys' number in my back pocket.

Sophie W.

12/21/2020

They weren't able to fix my problem because it wasn't in their scope of work but they were so kind, prompt, and clearly knowledgable. Within an hour of my phone call they were at my house. Any of my future plumbing needs will be sent to Joe's 2 Sons - Thank you Mike!

Aaron N.

12/18/2019

Tommy was punctual, friendly and knowledgeable. The solution to my plumbing issue was rather easy but he still took the time to explain what caused the issue, what he was doing to resolve it and make small talk. This was genuinely a great experience and I would highly recommend this company to anyone in need of friendly plumbing experts.

Theresa N.

2/27/2021

Needed my washing machine drain cleaned out. Though the first visit did not thoroughly fix it, they sent someone the next morning and completed the job without charging me any extra. Appreciated!

Kent W.

2/25/2021

Tyler came out to diagnose a leaking water heater and it needed replacing. He was able to handle the task quickly and efficiently in a professional, yet friendly manner. I will definitely be giving Tyler and Joe's 2 Sons Plumbing my business going forward!

Jessica S.

2/23/2021

Reliable plumbers for my mix of old and new plumbing. All of their plumbers is far have been practical, prompt, and have solved our problems.

Tucker D.

12/08/2020 12:00:00 SA

Just got a corroded water pipe replaced by Chad with Two Sons. I shopped around a bit for price, and theirs was the best. They got the job done same day with no surprises, and Chad was friendly, professional, and good about the mask. Would definitely call these folks again.

Michael C.

12/08/2020 12:00:00 SA

We had a clogged shower drain that turned into a pretty good leak when I tried to clear it. Chad from 2 Sons came out and was able to tell right away that the silicon patch for the drain had disintegrated. He offered to do a quick fix of the silicone but that wouldn't have solved the clog issue. He explained how our overflow valve was an odd type and would not allow us to snake it, the older drain also had really small openings that made it challenging. He gave a reasonable quote to replace the drain and overflow and clear the clog. I did the demo myself to save some $ and Chad came back to install the new pipe and fixtures. He also pulled out a huge hunk of hair that was causing the clog. He was quick, clean and followed Covid safety protocols. Now we have a new shower drain and overflow that work great! He also gave me some handy tips to prevent hair clogs in the future. Thanks Chad and Joe's 2 Son's Plumbing!

Gary C.

2/14/2020

Timely professional response to my call for help with a failed toilet. Mike and his assistant arrived at the front end of the two hour window and the office called about 30 minutes before, to alert me of their arrival time.
The work was completed efficiently and they were careful to clean the area very well when they finished. I was so impressed I asked them to refurbish a second toilet before they left.
I will certainly use these licensed plumbers again for any plumbing need, and recommend them to others.

Karissa P.

7/23/2021

Luckily I've only had to call a plumber three times since owning homes. The first two were the big corporate plumbers. Both times they came in with ridiculous bids. We learned our lesson with the past plumbers. We reached out to, Joe's 2 son's plumbing company through Yelp. They had great communication! We didn't have standing water, but I had a hair catcher, a large soft plastic one, go down the drain. I bought a video scoop on Amazon. I couldn't see anything. I assumed it was just out of my reach that we should have a plumber come to look. Steve and I believe Robert from Joe's 2 son's plumbing. Friendly guys! We ran the shower for a few mins. Steve wasn't concerned it was stuck. He told us all the reasons why he wasn't worried. Steve said; if you have any problems with it not draining call me. I'm the only Steve! That was that. I now have a trustworthy plumber to call and know that they will not just do something to charge me! SUPER impressed with Steve and this company! I needed to share my experience!

Jarad C.

06/05/2019 12:00:00 SA

Mike and Moises from 2 Sons Plumbing arrived on-time, were ready, willing and eager to help and solve my issues. I had banging pipes in my wall when running the washing machine, dishwasher, shower - you name it. I just installed high-efficiency appliances and their on/off was hard-starting and hard-stopping. In addition, we learned that my water regulator wasn't working AT ALL.

Mike and Moises replaced my regulator and solved my water hammer issues by installing water hammer arrestors in several locations.

The next day, Mike came out because I had a different unrelated issue (fridge had weird old filter on it from previous home owners). Mike took care of that issue once and for all. Now lines don't get kinked and I don't have this unnecessary water filter sitting on top of my fridge.

I strongly recommend 2 Sons Plumbing. Experience can vary depending on circumstances, but my experience was all good.

Woozy W.

02/02/2021 12:00:00 SA

Zack was awesome! He was 10 mins early. He fixed both of our toilets leaking issues and fixed our downstairs sink. He was able to complete all three in an hour or so! No more leaks awesome Job!

Zach M.

1/19/2020

Had a small job involving repairing the water shut off valve to the house. It was a last minute thing. They did the job well, promptly, and for the quoted price. Not much else to say.

Lisa R.

1/19/2020

I had a leaking toilet (not sewage leak just tank) and a bathroom sink that wasn't working well. Josh came and sized everything up and fixed it much faster than I even imagined. He was nice, respectful and professional. I was satisfied with the price and the quality of workmanship. I'd definitely call them again.

Marsha G.

6/28/2020

The first tech was okay. He replaced the hot water tank. However we didn't really get more than one quote. That was our fault. He told us we could pay 1/2 of the bill and they would cash the other check dated 7/18/20 next month. That didn't happen. It was deposited into their account the next day. We also wanted a quote fo other work we needed done at a later date but he didn't both to ask. The other tech came out the following day to snake the drain. Evidently no one is trained on everything. That man was hard working. I still haven't talked to the bank about the second check. I'm pretty sure we will find a different plumber for future jobs. Ended up costing 2800.00 total. I find that pretty expensive.

Peter L.

1/13/2020

My home has a hydronic heating system and I haven't been able to get hot enough water into my home to heat up the space or even properly wash bottles for my 10 month old infant. I've had 4 heating specialists come out to look at it, all of them charging a $160+ fee just for the consultation. All of which resulted in expensive estimates that I didn't believe would fix the issue.

With that context, I can express my relieved stress working with Joe's Plumbing. My brief exchange with the administrative office was pleasant and concise; they sent a technician the day following and without a fee!

My experience with the technician, Carl, was truly where they earned a 5-star rating from me. From the get-go, he was personable and knowledgeable. He quickly displayed his acumen by discovering the issue within minutes of closing and opening the valves and he explained the problem/proposed resolution effectively. He made some calls to the office and was able to get underway implementing his solution. He worked fast and transparently, never hesitating to explain what he was doing and why. He was just a genuinely good person.

If I had to nitpick anything about my experience, it would be the bureaucracy in the company. I was told at the time of scheduling an appointment I would receive a call an hour before the technician arrived, likely close to the appointment window they appointed me. I did not receive such a call and instead ran into him on the sidewalk as I was returning from an errand. He told me the office does not give him the customers' phone number until he arrives on-site...

After the work was done, Carl got my payment information and went on his way. The next business day, the office called and said they needed to collect. I told them I had given it to Carl and the representative that had called said he shouldn't have done that.. At worse, this is an optics issue regarding the communications within their company. Pragmatically, why would it be a concern to exchange payment information at the time of service? Reducing points of contact streamlines work on the end of the customer.

Again, those last two points are nitpicking and did not truly impair my positive experience with Joe's Plumbing and especially Carl. The work was done well, cleanly, and effectively (thus far). Fantastic work, would recommend if anyone else has hydronic heating; this guy knows his stuff.

Christopher H.

08/12/2020 12:00:00 SA

Thank you Tony for doing an amazing job at our house! Not only were you professional and thorough, but you also explained exactly what went wrong. Our outside water spigot had a slow, and invisible leak, that unfortunately created water damage. Tony replaced the spigot and referred us to a water extraction company to get the rest of the damage worked on. I would highly recommend Tony and Joe's 2 Sons plumbing. Thanks again for the great work.

Jim D.

05/06/2020 12:00:00 SA

I called in the morning with a sink that was leaking in my kitchen. Tommy was at my house within an hour and took care of it. He was mindful of social distancing and took every precaution while in my home. Joe's is now my go to plumber.

Li Y.

01/07/2020 12:00:00 SA

Our bathroom upstairs started leaking and we saw drips from kitchen ceiling downstairs. Called a few plumbers and Joe's was one of the first to agree sending their technicians.

Josh, the technician, did a quick look and identified the problem quickly, offered mitigation steps and also wrote down an estimate. We moved forward with the plan and Josh showed up on time, did everything and left the site as clean as if nothing has happened. The work was done thoroughly and he ensured everything is working before leaving. Also mentioned one year warranty for the project.

Erik H.

7/13/2019

Great company. Very friendly Squeezed me in same day and knocked out the issue right away. Thank!

Melissa P.

04/04/2019 12:00:00 SA

I called mainly for a diagnosis on the weird sound my toilet was making (though the hot water tank was just a matter of time), the person who booked my appointment was kind and accommodating - even when I moved my appointment twice! And the fact they'd come and diagnose for free? Amazing!

Next, the day-of they called before the technician headed out which was great.

And then there's Tommy, who thoughtfully answered all my questions about bathtub drains, toilets, garbage disposals, hot water tanks and tankless options. The call was for a toilet sound and by the afternoon I had a new toilet, new garbage disposal, and a new hot water tank with all the flood safety one could ever need (and I even know how to use it!) All this work, including a trip off-site for the water tank took less than 4 hours - Tommy's work was thorough and fast paced, all the while he was friendly and conversational. (It should be noted, my bill was on-point with the quote!)

Initially I had been referred to Fischer Plumbing (who by phone promised to charge me for the diagnosis as well as for OVER THE PHONE advice); I'm SO glad I kept looking - can't recommend Joe's 2 Sons, or Tommy more highly. Thank you for the great service and transparent pricing!!

Kelly S.

09/04/2019 12:00:00 SA

I was worried about a potential leak and a different company tried to push a pricey diagnostic service which included cutting a piece of wall out and I'm so glad I waited and discovered Joe's 2 Sons. I had an appointment today and I feel like it was destiny. Anthony was highly professional, knowledgeable, and respectful of my home. The potential leak turned out to be no leak at all and I even got my million plumbing questions answered. I am so relieved I didn't hire the other company to come destroy my walls. It's hard to trust businesses, especially with your home, even with the smallest things, but, this one's a keeper! I almost wish there was a little something going on so I could've at least paid him for his time. I will be using them for any other future plumbing needs as well as recommending to friends and colleagues.

~Just wanted to add that Anthony also has a kick-ass beard!

Paulette P.

10/16/2020

I had given Joe's 2 Sons Plumbing a 1 star a few days ago. The next day I received a call from the owner Eric. He wanted to know what happened and how he fix it. First of all I really appreciated the owner reaching out to me personally. He offered to have his sewer manager come out to take a look and give me an estimate-which they did yesterday. He said he will work with the manager to give me an offer I can't refuse! Who doesn't like hearing that right? I'm not able to remove my 1 star rating BUT I am now giving Joe's a 5 star. Customer Service is key!!! The owner reaching out to me himself and apologizing and wanting to fix it says alot! I'm hoping to do business with Joe's 2 Sons in the future. I recommend!

Kelly D.

12/29/2019

I've used this company a couple times and they've been great! My water heater broke last week and they came in on Christmas Eve to install a new one. I've gotten great service from the employees and would definitely use them again.

Ryan M.

8/28/2020

Showed up at the pre-appointed time, gave me a quote right away, and said if I was willing to let him go grab the part he needed, he could have my plumbing issue fixed by lunch time. Sure enough, he took a quick trip to Home Depot, was back in 30 minutes and had everything completed in an hour. Perfectly reasonable and solid work!

Jan P.

04/08/2019 12:00:00 SA

This will be an unusual review because I didn't have a plumbing problem! Had a weird smell in my downstairs bathroom and thought it was a leak. David came out and determined after going into the crawlspace that it was dead mice instead. Even though this meant that they weren't able to book a job, I'm so appreciative that there are honest companies out there. through the whole process they were professional and responsive and I will definitely call them the next time I do have a problem.

Greg H.

02/10/2020 12:00:00 SA

We called Joe's plumbing, and they were able to see us within the week. They came within their described time window, and the plumber was professional. They did the work fast, and I had no issues.

Leah N.

10/01/2019 12:00:00 SA

Jeff was our plumber. He was on time found the problem and fixed everything speedily. He was personable and such a sweet heart! Thanks so much for coming out so quickly and fixing my toilet at a reasonable rate

T K.

08/12/2019 12:00:00 SA

Had Joe's plumbing come out to replace two toilets. As other reviews have mentioned, the company seems well run and service is quite good, but the prices feel astronomical and well above competitors. Definitely shop prices around before selecting them. The overall charge was $1580 for two toilets and 2 hours of install labor (plus recycling the old toilets, which costs $30 each if you do it yourself).

Given the high price, I asked them to provide transparency on the bill of how they split out labor and equipment costs. They flatly refused. This wasn't a complex job where itemizing was a huge challenge: a toilet bowl and tank, nothing else. I'm fine with them having markups, but their lack of transparency combined with high prices means I won't use them again, despite the good service.

For the actual repair, Steve was very courteous and clearly diagnosed and explained our issues, providing an in person estimate that day. He installed the two toilets a few days later in about 2 hours.

For small jobs, I'd recommend shopping prices, or buying your own equipment and then getting a quote for them to install it. The sky high prices just arent worth it.

T G.

9/27/2020

Tony arrived at 9 am on a Sunday to fix what we thought might be a sewer blockage. He was cheerful, masked, knowledgeable, efficient, respectful of our property, sweet to our shy little doggie, and didn't upsell or or invent problems to charge us for. Turns out it *wasn't* a blockage, or anything serious, and so we were basically only charged for the *weekend* service call, which was very reasonable. We have previously used a *very popular* seattle plumbing service (I don't wanna say who...let's call it...Knox Plumbing & Heating), but from now on, we will be using Joe's 2 Sons Plumbing for all our plumbing concerns.

Kristen M.

12/07/2020 12:00:00 SA

This company was professional to deal with, prompt, honest, and efficient. We've worked with many plumbers, and the service and competency of this company were head and shoulders above others. Their prices were reasonable, and we felt very comfortable having Chad in our home. He was friendly and knows the business of plumbing! Joe's 2 Sons will be our go-to for all plumbing needs. So glad to have found them.

Mildred J.

9/24/2018

Called and asked them for a quote to snake out my kitchen sink. They told me they don't do quotes or even disclose ANY pricing until a technician comes on site. Sorry - but this is a routine job and they have NO way to give an estimate? Sounds very scammy - stay away.

Drew K.

9/17/2020

Prompt and professional. Advice and options given and no pressure sale. Highly recommend them.

Pj F.

4/17/2019

I had a heating/plumbing problem at the house and it was recommended from the heating tech that I change out my plumbing fixtures in my bathroom. I called Joe's and they sent over Steve S. Steve priced the job out and asked me about my plumbing problems. I explained them to him and he said that changing out the fixtures may not solve all of my problems. Steve recommended that I first change out the shower head as the fixtures had nothing visibly wrong with them. Steve sent the estimate in the mail. I commend Steve for his honesty and professionalism. It is certainly refreshing to see that there are still people with integrity left in this world. Thanks you Steve and thank you Joe's-you've earned a customer for life.

Kris L.

6/28/2020

Impeccable customer service from this company! Even though it wasn't an emergency (leak from a severely damaged tub spout pipe), they were able to come the same day and fix my issue. Tony came within the promised time window and already had the right part in hand, even before seeing the damaged pipe. They are very fair and reasonably priced! I'm very happy with their service!

Tyler J.

11/24/2020

I didn't end up needing them, but they responded very quickly, were polite and professional, and were available to come out the next day if I needed a quote.

Dwaine R.

09/09/2019 12:00:00 SA

Tommy did a great job helping to find a solution for my kitchen faucet, installing it along with two new shut off valves and water lines.
Tommy went out bought the faucet and quickly did the full installation.
I'm impressed and pleased to have chosen them for my job.
No more leaks! Yes!

Bill B.

7/15/2020

I called Joe's for some work on two exterior spigots, a water heater flush and to replace the heater's expansion tank. They arrived promptly, were super efficient and professional, and cost was quite reasonable. Will absolutely be calling them again in the future!

Tanya L.

11/13/2020

They came up to investigate the toilet problem in my rental unit and solved it the situation quickly.

Phil L.

11/10/2020 12:00:00 SA

Josh from Joe's 2 Sons Plumbing was great - personable and professional. He went above and beyond! We took several cards and referred him to family members. We will call him next time we need a plumber. Just great service.

Mya L.

07/07/2020 12:00:00 SA

A little on the pricey side but I've been very happy with the 2 times that I've used them. It's easy to set up appointments and when they're out here, they took care of whatever you need in a very professional and timely manner. The only other downside is that they charge a 3% fee for using cards, so you have to either pay cash or checks... which is hard if you don't have enough savings for a big job, plus I often use my credit cards to get rewards.

Louie C.

2/26/2019

Called regarding water pressure issues on a Saturday. Couple hours later Tommy was able to show up on-site and provide an assessment. Ended up having him do a few other minor things we had put off. All in we were very happy with the work and efficiency in solving our issue.

Ann V.

06/01/2019 12:00:00 SA

Just moved in to my new condo and ran the dishwasher for the first time and water started spraying everywhere, on a Saturday no less. Called Joe's based on the reviews and Carl, the technician, did a great job. He assessed the problem quickly, explained everything to me very clearly, and the job was complete in 20 minutes. Very fair pricing and excellent service, highly recommend!

Joel A.

04/01/2019 12:00:00 SA

Great friendly service. Rob C came out and spent about an hour at my place. Since he determed the leak was a one time event he didn't charge me.

Lorien M.

10/30/2020

WOW. Josh from Joe's 2 Sons Plumbing came by to help me with clogged drains and fix my water pressure. Not only did he show me how I can do it myself in the future, but he didn't charge a dime! Granted these were relatively easy fixes and the whole visit was less than 30 minutes, BUT when other plumbers charge a flat rate just to show up, this was truly amazing customer service. I'm so impressed and will absolutely be calling on Joe's for all my future plumbing needs. Highly recommend.

Kevin P.

04/10/2020 12:00:00 SA

Our water heater went kaput and started flooding our basement yesterday. I called 2 Sons and Tommy was at our house in an hour or so and had a new water heater installed and running an hour later. Fast, responsive, professional. Thumbs up.

Tricia A.

3/26/2019

I could not believe that I was able to obtain same day service. The plumber & his assistant arrived promptly & were very friendly & professional.

Dan T.

03/11/2019 12:00:00 SA

Our water heater rusted through, oh no! I asked friends, read Yelp reviews and priced out replacement, then started making calls. Joe's Plumbing had great prices and could get to it within a few days... they then called me back and said they had an appointment fall through and could do it the next day. Within an hour or two they pulled the old water heater, cleaned the area and has the new one installed. Nice guys to boot! This was two years ago, I'm just getting around to writing the review, but it's worked flawlessly since.

Kat V.

3/31/2020

Overall, incredibly unprofessional. Every time I speak with a Customer Service Representative (CSR) it's as if I've interrupted their day and am bothering them by bringing my business. I called to get a quote on a leaky kitchen faucet but could not receive one until the tech has arrived on site. They had nothing available until several days out. Our bathroom sinks are too small to handle most of the dishes and as it is much needed to eat, we decided to give them a shot and wait. Well, the day has arrived, it was past 11:30 during the 10-12 arrival window so I called to inquire on if they have forgotten about us or if I will ever receive a courtesy call before the tech heads our way. The CSR tells me that the tech is running behind and they have no idea how much longer it would take. So I went on to make arrangements to change my whole day to accommodate the company's time when I receive another call from a CSR that had no idea I have spoken to someone else. Only then am I notified that there indeed is a procedure and a courtesy call. It sure would've been nice to know this when I first made the appointment. Not only should I have been notified in general but there were two opportunities: when I said that I've never used them before and that I am a new home owner. When I expressed my frustration on their lack of punctuality, communication skills or attention to detail both of the CSRs became progressively more rude and irritated with me. Taking into consideration that this is already an escalated situation and there is a raging national pandemic they quote me nearly half a grand in repairs for a leaky faucet. If I received outstanding service, the pricing wouldn't be as much of a question. What part of the sink costs nearly half a grand? - because that pricing certainly can't be for their rude Customer Service Representatives or late techs. And please don't delete this review - its very real - after reading other comments on this company I've noticed that the negative reviews are either deleted, ignored or argued with. It seems like the company is not interested in making it right for the customers. I don't have anything to argue about, just sharing my bad experience to save others the time.

Arap A.

10/18/2019

Joes plumbing is ok, they did a small project in my old townhouse down the road.. My faucet was leaking, so they changed it pretty quick, however the guy came pretty late and was kinda tired i guess. Anyway they did the job well done and quick so i will recommend them to my neighbors as well

Brenda W.

08/03/2020 12:00:00 SA

I've had the guys out here several times. Very happy with the timely response, complete estimate before beginning, and work that was exactly as advertised and has worked perfectly afterward. 1) Washing machine drain was clogged and so old fashioned, so they rerouted and cleared clog. 2) toilet innards needed to be replaced. 3) sink was dripping, old faucet was replaced. 4) tub was dripping. Thanks Josh L.!!

Bobijean H.

04/08/2019 12:00:00 SA

This was our first time using Joe's Plumbing. John came out same day I called, he was so professional and kind. John fixed our basement pump in no time at all. We were so happy with him! Joe's pricing is very reasonable as well! Will definitely call Joe's plumbing again! Highly highly recommend!

Michael L.

04/02/2019 12:00:00 SA

Had a problem with plumbing in our basement. We thought it was the sump pump and were worried it was going to be expensive. Called late on Monday and they sent Tommy out on Tuesday. He was super professional and able to quickly diagnose the problem (not the sump pump but the toilet instead). We decided to wait and see if we can live with it using the toilet differently and Tommy was great about it. When do you meet a plumber that isn't high pressure and doesn't try and sell you the most expensive fix?? Very grateful to now know I have a plumber I can trust for any future issues.

Jenny S.

6/27/2019

Great service! Nice dispatcher. Had Tim at the house within 1 hour and problem was fixed 30 mins later! Highly recommend!

Carol Hartman D.

6/21/2019

Quick, timely, soft spoken and thorough. Very honest and considerate! Definitely will call them again, feel they are trustworthy and lowball the pain!

Lydia D.

9/23/2019

Tommy came this morning on short notice to clean our kitchen drain. Great service, bonus advice about how to keep it clean in the future. Removed a flapper that wasn't supposed to be there in the first place which will make it much simpler to keep the drain clear. I'm stoked to be able to run the dishwasher again!!!

Michael J.

2/27/2019

Our gas water heater failed. Joe's Plumbing picked up the phone right away, and had a tech out that morning to assess. Within 3 hours, they had picked up and installed a new water heater. Price was great! Tech was friendly and informative throughout. Easy payment afterwards by credit card.

Brian K.

4/16/2020

I want to thank Tommy for coming out very quickly to see what the issue with my water heater was. Very knowledgeable and helpful.

Katelyn K.

5/15/2020

Tommy was great! I got a same day service appointment with excellent service from Tommy. Would definitely recommend and use again for future needs.

Debra G.

5/29/2019

Joe's 2 Sons Plumbing!!! Thank you for sending Davey our way!! He is perfessional, caring and demonstrated expert work. Davey explained everything to detail and doubled checked all areas of the house for where our leak was coming from. He immediatly suggested we connect with Premier Water Removal to investigate the leak, so he made the call and PWR called right away..... We thank you so much for your quick and great service!!! These guys are the ones to call, hands down!!!

John H.

02/07/2020 12:00:00 SA

My wife and I needed a new water heater solution. Tankless made the most sense. We were drowning in a sea of contractors. Tommy came for an estimate and after a few minutes we knew we were gonna give him the job. Amazingly, he had time to do it same day. Excellent price, work quality, and clearly ethical. Highly recommend. As you can tell, I dont review many things, and if I do its usually something bad, but these guys were great to work with. 5 stars. Would be happy to serve as a reference for future customers.

Christine B.

09/08/2020 12:00:00 SA

2 sons replaced out water heater in July and we were impressed with their pricing, ease of scheduling and great workmanship. This week my husband and I tried to fix a leaking shower head with the help of YouTube and failed miserably. Called 2 Sons and Andy was able to use the parts we had already purchased to fix the leak and kindly explained where we had gone wrong. We will call 2 Sons for all our plumbing needs!

Andrea R.

7/20/2018

Fast action and good service but VERY expensive. 15 min snake job job cost me $412.00. Yikes!

Lane R.

08/07/2018 12:00:00 SA

I can't say enough great things about Tommy and about Joe's Plumbing. Tommy came out to fix a host of things a couple of weeks ago. We had a drain leaking inside the wall between the kitchen sink and the basement below. In addition we needed a toilet repaired and an antique faucet repaired. Tommy arrived, on time, and went over the scope of work with me in detail. He told me how much he thought it would cost and how long it would take. Honestly, I didn't think he would be able to get it done that quickly (it required cutting into the back of a cabinet and wall to access the drain pipe), but Tommy was spot-on with his estimate. Furthermore, he went to three places to find the necessary parts for the antique faucet and ended up completely rebuilding the guts of it. It works perfectly now.
The quality of work alone would have been enough to give them a 5-star rating. However, Tommy's incredible positive attitude and general affability made him an pleasure to have in the house, and earns them even more stars (if only that was an option). During a short break, while he was having a glass of water, I learned that Tommy's house had just burned down in the Redding wildfire the night before (he relocated to the Seattle area to work for Joe's and was renting out his house). And yet there he was, with an amazing attitude, giving the job his full attention and bringing positive energy into our home. So in addition to providing great plumbing service, Tommy inspired me with his great outlook on life. Way to go Joe's Plumbing for hiring such a great guy to represent your company.

As others have written, Joe's Plumbing is also 2 Sons Co., so when you call them don't be confused. And do call them. They're awesome.

Tim C.

02/05/2019 12:00:00 SA

Water heater spring a leak on Sunday. Called Joes and they got me scheduled next day. Of course this happens to be the day Seattle gets blasted with a snowstorm. Rescheduled to the following day. Understandable. So it's another freezing cold day, but Mike from Joe's shows up and gets a new has water heater installed and upgrades to code required improvements in under 2 hours. What a pro!

Kim A.

12/05/2018 12:00:00 SA

Joe's Plumbing is great. They were quick to schedule me and very on top of making sure I knew exactly when the plumber, Tony, would arrive. He showed up and was very nice. I had some concerns about a smell in my bathroom and about a patch job on a pipe below my apartment. In the end I learned that the smell was not connected to any of my bathroom fixtures. And that the patch job below was fine. I really appreciated that the consultation was free and Tony really helped ease my mind about some issues and gave some good recommendations about how to further determine the cause of the smell problem.

Geri P.

8/31/2020

We finally have someone we can refer to as my plumber. After a few experiences we were fortunate that our daughter called 2 Sons Plumbing (she called them from Portland). They showed up promptly, with a courtesy call 1/2 hour before. Steve and Chad were very professional and got right down to business. Turned out it was minor enough and they fixed it right then! Whole visit was 45 minutes! Highly recommend this business.

Hardworking C.

4/30/2019

Prompt response and thorough check up, able to identify the issue quickly and, provide a report without charging a penny - because the work is a little out of their specialty line. Thumbs up.

Sabrina D.

4/28/2020

We had an issue with a clogged drain, which Josh resolved in literally 5 minutes. Fast, professional, and friendly service. Making the appointment was also a breeze. We will definitely reach out to Joe's 2 Sons Plumbing for any future plumbing need in our house. Thank you!

James I.

10/05/2018 12:00:00 SA

New to the area so when I needed to find a plumber for an emergency I was lucky enough to find Joe's Plumbing. The lady that took my call was so nice and set up a next day appt for me and Carl showed up on time and in no time at all had my problem fixed and it was affordable !! Will be calling Joe's plumbing for all my plumbing needs

Rob B.

4/17/2019

These company knows what customer service is all about. I would recommend them to anyone, thank you Tony

Lori K.

8/18/2020

We did not move forward with Joe's 2 Sons, but they were very responsive and helpful while we were gathering estimates for our project. They were the only plumbing company that arrived, not only with a mask, but with gloves. They were very respectful, presented different options (with pros and cons), and answered all questions to our satisfaction. Unfortunately they were just underbid for the project (but still reasonably priced).

David H.

04/04/2019 12:00:00 SA

I originally requested an estimate on installing a water line to a fridge, but as fate would have it, a water leak developed above my bathroom ceiling a few days before their visit. I called Joe's 2 Sons Plumbing back and they were able to bump up my appointment and address both my original request and fixed the leak, all on the same visit! The technicians, Brandon and Andy were super friendly and professional and took the time to explain what they were doing and why. I highly recommend Joe's 2 Sons Plumbing. I sincerely hope that I don't have to deal with any plumbing issues in the near future, but if I do, I know who to call first now.

Diane S.

10/09/2020 12:00:00 SA

They were the best I have ever dealt with. Quick, live phone service. A plumber was out the very next day! I had a report of a water leak from my water district and was in need of assistance. Chad was here and got to the root of the issue right away. He was very professional yet, friendly as well, putting me at ease with the issue. The water meter no longer spins like a Ferris wheel! I replaced the 23 year old (contractor grade) toilet with a gorgeous TOTO! While he was here, I was able to have him replace (all at my request), my 16+ year old water heater! I will be sure to keep the contact info for 2 Sons for (any) future plumbing needs. I will be recommending 2 sons to anyone who is in need to a great company and employee, as Chad. Thank you!

A. S.

10/07/2020 12:00:00 SA

We had 5 plumbers visits our unit and not one could diagnose rust in our water until Tony from Joe's 2 Sons Plumbing! He knew within seconds of looking under our sink!! Not only did he correctly diagnose an issue that stumped other top plumbers in Seattle, he went above and beyond to give me maintenance tips of our jetted tub and water heater. He worked diligently to ensure he had completed the job and there were absolutely no leaks. His craftsmanship is impeccable. I'm in complete awe of the generosity and technical knowledge of Tony. I could cry of joy at how happy I am that Tony fixed our issue when no one else could. I will never call another plumber in Seattle and I'd recommend Tony to anyone and everyone!

Ellama K.

08/08/2020 12:00:00 SA

Brandon & crew did a fantastic job on installing 2 new toilets and faucets at my home. Right from providing the quote to getting work done they were very professional, on time and good quality of work.

Darren D.

2/23/2018

My mother (who is a senior) thought one of her pipes was leaking due to moisture build up on a pipe. Joe's technician came out and made an assessment and the moisture build up was being caused by something very normal and did not need any fixing. There was no charge for the visit or the assessment. We appreciate Joe's honesty and service and this showed us exactly the kind of highly reputable company they are, which is evident not only from our experience but from the other reviews also.

Fredy E.

7/30/2019

This 5-Star Review is for Mike and Jordan who were professional, on time, and conducted their work promptly. Mike and Jordan walked us through our fix and checked in with us before starting any work. They also ensured we were satisfied before leaving. Kudos, and thanks for the fix.

Patrick J.

11/28/2018

Two guys from Joe's came out to help me figure out why my tub was leaking. After crawling into a tight access panel under my tub,they found the source of the leak (a handheld sprayer hose), advised me how to fix it myself, and left without charging me anything. They were supremely polite and pleasant the entire time.

eddie c.

7/22/2019

Had a pressure valve go bad on me and was located in the crawl space of my home. Tony came in and replaced the valve with no issues. Very friendly and professional. Will definitely use this company again without question.

JB M.

8/22/2018

5 star review for Tommy. I was given an 8-10am window and he showed up right at 8. I was even given a courtesy call from Joe's Plumbing around 7:40 advising he would be here at 8. He went straight to work diagnosing the problem, what he needed, and how he would solve it. Replaced an outdoor faucet in less than an hour and needed to cut into sheet rock to do so. Fast and excellent work. We were so pleased with the service, we asked him to add a shut off valve for our main water line in a more convenient place for us. He provided a fair quote and completed the work in about 20 minutes. All in all, he took care of 2 serious issues we had at a good price and in less than 2 hours. He will be our go-to plumber from now on!

Janice C.

7/17/2019

This 5-star review is particularly for Davie.
He's very very polite, friendly, calm, and professional. I was impressed that he already took his shoes off before ringing the bell/stepping into the house.

Our water heater was leaking on Saturday, 2 sons plumbing was the only company that responded immediately and scheduled next day emergency service for us. Unfortunately they only had one technician available on Sunday and he couldn't show up due to his own emergency.

Trina called and apologized multiple times and offered to reschedule for Monday. She ensured I won't be charged for the extra emergency fee.

Davie came during the appointment timeslot (scheduled for 2-5pm and he came around 2:30) and looked at our water heater. He seemed knowledgeable and pointed out the problem right away and let us know what needed to be replaced.
Before he came I thought I had to pay over $1000 to replace the water heater but he said the only issue was the top thermal expansion tank. He went out to get a new tank and got it replaced within a very short time.

I like companies that are ethical. Some companies suggested to replace the whole thing to make money but Davie suggested only things that are needed and considered from our perspective.

The whole experience was pleasant. If I ever need plumbing services in the future, this company would be on top of my list.

This may not be the cheapest plumbing company but when I'm not an expert in a field I rely on customer reviews. This explains a lot when most of other customers were happy with their experience even though some also mentioned this is not the most affordable but reasonable and worth the service. I'd rather pay for a hassle-free and stress-free experience.

Surnish N.

9/13/2018

Carl was great - needed a section of gas line replaced; not only was his initial estimate very reasonable, scheduling the job was super easy as well. Much appreciated & highly recommended.

Brendon L.

07/11/2019 12:00:00 SA

These guys were awesome! They were incredibly easy to work with. I called on a Wednesday and they had a guy at my place the very next day. @Tommy was very professional, upfront, honest and easy to communicate with. He provided an outstanding level of service in a very short amount of time. He also consulted on another project I had and I'm going to use Joe's 2 Sons Plumbing for that project. I would highly recommend Joe's 2 Sons Plumbing. They weren't the cheapest, but they weren't the most expensive either. Price range is middle-of-the-road, but work quality and efficiency were both superb! Highly recommended. Thanks again @Tommy.

Makoto L.

1/22/2018

The issue was a leaking bathroom faucet, the solution was Joe's / Two Brother's Plumbing. They came out the same day and quickly diagnosed and fixed the issue. I definitely recommend these guys for your plumbing problems. Thanks!

Bruce D.

10/29/2018

Had problems with my dishwasher not draining and Ryan knew exactly what was wrong. Fixed the problem in 20 minutes and even gave me a discount! I couldn't have asked for a better experience!

Nathan S.

1/29/2019

Kitchen sink was completely clogged. After failing to snake it out myself, I called up Joe's plumbing. The very next day Mike came out and successfully cleared my plugged kitchen sink. Also replaced our broken food disposal that we had just learned to work around. Thank you so much for making everything work again. Have already recommended these guys to a few coworkers.

Reid V.

1/28/2019

These guys are great. I needed a garbage disposal replaced and right from the start their communication was great. My tech was Ryan and he showed up right on time and had all the parts. He was an upper level manager filling in for someone and I thought that was really cool. Ryan was friendly, really efficient and answered all my questions. I ended up with a really nice garbage disposal (he had one in the truck ready to go) and I was actually surprised it didn't cost more. I'd definitely recommend these guys and I'll use them again in the future, for sure.

Pearl W.

3/13/2018

I was having problems with our water heater and sent them a message. They responded quickly to our message but unfortunately were not able to come out the same day. They referred us to their sister company which was very appreciated. I will keep this company in mind if I have water heater problems in the future.

Marcia A.

6/19/2019

The office responded to my request on Yelp within minutes and had a plumber out to my house promptly. Brandon and his apprentice accurately diagnosed the problem and were professional and courteous. I ended up going with another less expensive plumber, but I was impressed with this company's professionalism.

Ben M.

03/10/2020 12:00:00 SA

Our water heater broke and Joe's 2 Sons did a great job replacing it. Brandon and his colleague showed up same day for emergency service and inspection and did the tank replacement the following morning first thing. High quality communication and customer service. Thank you.

Jeff D.

01/10/2019 12:00:00 SA

We had Joe's Plumbing out to change a hot water heater on our rental property. This all happened on New Year's Eve and they were able to help us get it changed the same day. Thank you for the great service and great work. I would highly recommend them!!

Pat L.

06/01/2019 12:00:00 SA

I would hire them again in a minute. They were super responsive, did the work quickly, and their price was clear and fair. The guy who did the work was really nice and I enjoyed having him in our home. The work was completed professionally and everything works perfectly! I don't know what else I could ask for. Great job!

Andrew P.

5/25/2019

I've been living in my 1970 house for half year now. Still learning about the way how things had been done here, plumbing being almost a mystery to me. Recently I discovered a puddle forming next to my entry. I checked it out and found that the water is not stopping and seemingly coming from underneath the concrete porch.

I called Joe's and 2 Sons around 11am and they told me that they can schedule a technician for next day morning. The lady at scheduling was very understanding and told me to call in two hours to check if someone would be available the same day. I did and they managed to get Robert to come and check it.

Once he came, he quickly identified the problem. The pipe connecting my house to the main meter (located next to the curb about 60ft from my house) must have cracked somewhere and was leaking heavily. He gave me 2 options for repair - finding the leak and fixing it or replacing the entire pipe. Robert explained to me all the pros and cons of each option and reasonable estimates.

I decided to get new pipe. Fixing the old didn't make sense - it would probably fail again in near future and the cost of fixing could be anything from $4k to $20k depending on where the pipe failed (end-cost with possible repaving, etc.). Robert quickly drafted a reasonable estimate and went over all the paperwork. Joe's 2 Sons offer multiple ways to pay for the repair, including financing, but I opted for 2 part payment with CC.

Once that was done, Robert went ahead and dug up two holes to prepare for boring and placing new pipe. The boring would happen next morning and I had a new pipe before 12pm. Meanwhile, Robert left me the key to turn off the water in the night so the water doesn't do more damage to my house.

During the install, Robert kept me updated on every step of the repair. He checked the sewer to see if the boring might have damaged it. It didn't, but he suggested I should install a cleanout (which my house didn't have). The concrete pipe connecting me to city sewer was already worn down and didn't have any bottom. We could see some waste accumulating. I went ahead with his suggestion. The hole next to my house was already dug up, so I might as well do it all at once. It had to be widen a bit. He drafted another estimate and got all the permits rolling. The install took next 3 days, but everything happened according to schedule that Robert gave me.

I was extremely happy overall. I can't say enough good things about entire experience. I was scared and stressed about the leak, but once Robert arrived I felt that my plumbing was in good hands. He is definitely extremely knowledgeable tech and explained everything in very simple manner. I've learned so much about my house due to this. The new pipes look sturdy and give me a peace of mind.

The repair went very smoothly. Robert left everything very tidy. Anytime they had to dig, all the dirt was covered, plants were protected. After they finished with cleanout install, everything was cleaned up and you could barely tell anything had been done. They went as far as to clean the street from any dirt, etc. They didn't litter or leave any trash lying around. Very clean job.

Robert was very polite and friendly. He kept me in the loop of anything they had been doing. He was always on time and worked diligently to fix my plumbing. I definitely recommend Joe's and 2 Sons for any plumbing project you might have.

T H.

5/17/2019

I asked them to give me a quote on fixing a leaky hose bib. They were very prompt (the first available to visit and give a quote out of 7 plumbers I contacted). I was informed that what I perceived as a leak was actually an intended feature of the backflow prevention mechanism on the hose bib, and there wasn't anything that needed to be done.

Despite me calling them out there and not having any work for them (they didn't charge for the quote), they were polite and happy to have helped.

Their response time and friendly service ensured that i'll definitely call them up the next time I have a plumbing issue.

D L.

05/08/2019 12:00:00 SA

I'm giving them 5 stars due to their customer service!!!

We had a clogged drain for a couple of days and after trying Liquid Plumber for 2 days and then using a 25 ft snake, it became apparent that calling a good plumber was the next step.

I called Joe's 2 Sons Plumbing and was greeted professionally and politely by Kelci who took my appointment. I was surprised that someone in dispatch knew so much about the business. She answered ALL of my questions like she fully understood how the business was run and told me to expect someone soon.

Later, I got a call from Maria(?) who was super nice on the phone confirming that a plumber would be here at the scheduled time of my appointment.

Next thing ya know, Josh shows up at the door. HOLY SH*T! Does this guy knows his stuff or what!!? JOSH made us feel like we were in good hands (scratch that) GREAT hands for calling J2SB! His knowledge and service was fantastic!!!!

In the end, my neighbor told me he could do the work for free, so we decided to go that route, but if we hadn't been that lucky I would have felt perfectly comfortable paying for the high quality customer service we received.

JOSH, you rocked!!!

Maria B.

5/19/2018

We chose to work with Joe's based on Yelp reviews and are so glad we did!!! We chatted with Tyler Friday evening and called in Saturday morning, and were able to get someone to come out right away. They were super prompt and courteous. Can't wait to work with them down the road again!

Kathleen W.

4/28/2019

Great company! When our kitchen sink backed up on a Friday night, we thought we were in for a long, miserable weekend. But I called the company on Saturday morning around 8am and it was fixed by 10am that day.
Tommy, the technician, was great! He was very professional and gave us great advice and information. He was able to clear the drain and avoid a costly procedure. I am very happy with the response, communication, and service!

Jenny D.

08/07/2019 12:00:00 SA

I was first impressed with the responsiveness of Joe's 2 Sons Plumbing. They literally called minutes after I had put in an online request, quickly assessed my situation over the phone and had two guys on the way within an hour. I was even more impressed when Brandon and Tommy showed up and started working. They were extremely knowledgeable, were able to address the issue and stop the water leak. They also gave us great advice and referred us to an outstanding restoration company. Joe's 2 Sons Plumbing will be my first go to for any future plumbing needs. Thank you so much! You made a stressful process seem manageable and really eased our minds.

B B.

4/24/2019

If you need an honest plumber, call Two Sons & Joes plumbing. Recently purchased a condo and noticed that the washer drain hose was attached to a drain in the floor with silicone around it. It looked good to me at the time.

But later, The drain leaked around the fitting and onto our floor. Called Two Sons & Joes. Tommy came right out, looked and discovered that the hose was actually attached to the overflow drain (I felt stupid) and not into the wall. He attached it to the right drain and made sure it drained properly. Then said He couldn't charge us for that simple fix

Tommy displayed a high degree of integrity and professionalism. We will now call Two Son's & Joe's Plumbing for all of our plumbing needs.

Danielle R.

4/18/2019

We were having issues with our sewer line, so I called Joe's 2 Sons Plumbing, because they're local and had good reviews. Josh came out to help assess the problems, and he was fantastic. He was clearly knowledgeable, but more importantly, also honest and communicative. I typically do all my own house repair / remodeling work, and am mistrustful of the pros but Josh and I quickly established a rapport, and diagnosed the situation together. After I did some digging [literally] and discovered conditions were more complex that we had thought, Josh was again quick to respond and very helpful. All interactions with the front office have been great as well, and their pricing seems fair, without any up-selling or gouging. I highly recommend Joes 2 Sons Plumbing. Sad but true: finding a good plumber is like finding a good mechanic, if you find a good one, hang on to them!

Andy N.

11/20/2018

Kevin came and helped unclog the bathtub drains and a leaking toilet. I had a tenant living in the condo, and everything was taken care of with me being out of town!

Natalie G.

9/29/2019

Wish I could have been writing a positive review, but unfortunately the service was not as expected. For such a high price, I was shocked to see that just two days after a kitchen faucet replacement, the whole thing became loose and needed to be fixed again. When I contacted their office, not one apology was made for my inconvenience and the plumber didn't acknowledge his mistake either. This had a huge impact on my work week and was very frustrating. Overall there was a lack of attention to detail that caused the issue, and even during the second visit the plumber didn't turn the water back on before he left, leaving me to do it. I feel pretty ripped off. Was really hoping for a better experience.

Liz J.

06/03/2020 12:00:00 SA

I have used 2 Sons Plumbing for a few issues (water heater, running toilet, disposal) and every time they've done a great job. Very nice employees, professional and helpful. Highly recommend!

Peter K.

05/01/2018 12:00:00 SA

Steve came out today and got things sorted with the kitchen drain. He showed up on time, did good work, and made suggestions on how to avoid problems in the future. He was very helpful and only charged a very reasonable dispatch fee. We will be a repeat customer.

Jenny D.

3/17/2020

We were so anxious when our water heater broke, in the midst of the covid crisis. Tommy was amazing! Removed our old and installed new water heater in one afternoon! Super helpful, caring and thoughtful. We really appreciated his time and work to make sure we had what we needed. Thank you again Tommy!

Matthew H.

04/02/2018 12:00:00 SA

This guys are incredible! We had a piece of metal jammed in the disposal. We spent an hour and a half trying to dislodge it with no luck. Tommy had it fixed in less than five minutes. Thanks guys!

Katherine S.

3/25/2019

Joe's/Two Sons were the first to reply to my query, schedule, and come out to my apartment. Tommy was early, nice, quickly understood my situation, didn't talk down to me, and fixed the issue in less than half an hour. Highly recommend.

Bill H.

3/13/2020

My interaction with Brandon and his assistant was very good. They did their job quickly and professionally. My issue with the work done is that it was very expensive for what took an hour to do. $325.00 + tax. It's true that Brandon offered and applied a $25 discount but the final bill was $ $357.00. It seems appropriate that plumbing companies as a whole would have tier pricing....if the work takes an hour, charge less...work takes longer then charge more. Like I said my job involved approximately 25-30 feet of snaking in a small connection between my washing machine discharge and down the main line...but they only used their small hand-held drill snake, nothing bigger. It got the job done but it was sticker shock. Brandon quoted me the price before starting and I told him that seems very expensive.
Yes, I accepted as I wanted to get it taken care of asap. It seems as if plumbing companies have the psychological advantage in that you have stinky water coming up in your basement (or house) and you want it gone (rather than getting estimates and having to wait). I'll think a bit harder on it before calling 2 Sons again.
Plumbing/Drain companies - become a leader in your profession and offer the tier pricing...more business for you.

Kelly S.

7/16/2020

First off plumber who arrived (Zach) was on time, polite, tidy, and did a great job. So 5 stars for him. 1 star for the price it cost for the work I requested. I had purchased 3 faucets and asked them to install: simple clean installation, easy access, basic faucets. Zach quoted company installation prices: $560 (plus tax) to install kitchen faucet, $360 each to install bathroom faucets. After I picked myself off the floor I said go ahead and do kitchen faucet (which needed replacement most). It took Zack 12 minutes to replace faucet, which works out to $2800/hr. Now I realize there is travel time, etc. However, seemed very excessive. Guess I will need to learn some basic plumbing skills!

Anne C.

1/29/2018

Our new favorite plumbers! Courteous, friendly, efficient and honest. The office staff was able to schedule someone to come to our house the same day. Tommy found 3 leaks and fixed them within 90 minutes. He was great! I was impressed. We have an older house so we have had other plumbers out before. But Joe's Plumbing is the only one I would consider a 5 star company.

Ted Y.

10/11/2018 12:00:00 SA

I think the owner of the company really care about their customer.
We made miscommunication when i contacted them first time, but owner of the business called me to resolve the miscommunication.
I have not gotten service with them yet,
but.. it seems to me, Eric(owner), and Tyler are really care of his customer and his business.

Phuc N.

03/03/2020 12:00:00 SA

I can't thank enough for Tony from 2 sons plumbing coming out last minute to inspect our water heater issue. He was able to get it up and running in no time. We know that the water heater is very old and could go out anything, but we will for sure reach out to have your company take care of it for our family. Thank you again.

Annemieke B.

2/22/2019

We had an unfortunate water heater breakdown right as a big snow storm rolled in, and our landlord's initial installer was unreliable and ultimately never showed.

Joe's plumbing totally came to the rescue! They were prompt and communicative, and the plumber who came by, Josh, was so nice and efficient, and most importantly, got us our hot water back! He even won over our grumpy dog. What more could you want.

Thank you!!

Joseph W.

1/25/2019

Tony from Joe's Plumbing was great! Very friendly, and really knew what he was doing. I'm a retired Union Plumber, but no longer have a truck, tools, etc. Plus, my wife was flying into Seattle after a four day business trip in The Los Angeles area followed up by more business in the Bay area. I knew she would want a long, hot, shower as soon she arrived home. I needed a pro plumber to get this job done right and quickly. Tony from Joe's Plumbing made it happen with time to spare!! I would highly recommend this company. They were quick to arrive, (early!!) and we got a first class job with some special extras included too.
Joe W.

Pam B.

4/29/2020

We had a plumbing emergency and Joes 2 Plumbing were able to help right away. They were very clear and transparent on what the problem and solution. Pricing was fair and competitive. Plumbers were very friendly and professional. I am also very impressed with how diligent they are when packing up and cleaning up the work site. They had to dig a deep hole for a new clean out and when they cleaned up for the day, the site was restored to its original condition and you couldn't tell that they had been working all day. I really hope we don't have any other plumbing issues but if we do, were calling these guys first.

J. C.

02/02/2018 12:00:00 SA

Richard and the crew were so helpful in diagnosing and fixing a jam in our garbage disposal. Communication was great and Richard was very personable and friendly. Such an easy company to work with. I'd be happy to use them again and recommend them to friends.

Karl O.

01/06/2019 12:00:00 SA

On short notice, came out and did what was expected; hooked up our gas range just in time for Thanksgiving!

Lei T.

01/04/2019 12:00:00 SA

Excellent service - the company calls ahead to ensure early service is good to go, and they also double checked my scheduled service.

Although the quoted price is a little bit more than I expected, Josh came and very expertly handle all the work on site, explaining all stuff, and make sure I was satisfied with the service.

Overall a very nice experience. :)

A L.

04/10/2020 12:00:00 SA

We were able to get a same day appt. for a broken garbage disposal during the COVID stay home period, which we appreciated a lot. The technician Tommy was prompt, professional, and efficient; and was able to fix the problem.

Kat F.

11/11/2019 12:00:00 SA

Thank you so much for helping us and our tenant with replacing the valves. You did a great job.

Morgan F.

7/14/2018

Carl was great; very knowledgeable, experienced, and seems to really love what he does. He was exactly on time, go the job done in a timely fashion, and charged a fair price. What more could you ask for?

B D.

07/11/2018 12:00:00 SA

Update: They called me back and Tommy came back out and fixed it. It's working great now. changed my rating to 4 stars. Don't use the Google search phone number as that is a different company and falsely representing which is why I got the run around.

Original post:
I had my faucet, toilet, showerhead fixed today. First beware, Joe's is not Joe's. Joe's was purchased by 2 Sons. 2 Sons doesn't have the same great reviews as Joe's.

The person who fixed everything was really nice and knowledgeable. He fixed everything quickly but super expensive and my faucet water pressure isn't working as it was before. The water dribbles out and it seems like half the water volume from our previous faucet. I called tonight the number for Joe's when I searched Google. The person who answered said someone would call me right back. I didn't get a call back. So I call him back and he told me that I needed to use the phone number on Yelp because he's in a different office. This seems absolutely ridiculous to me.

I hope they call me back tomorrow to fix my faucet. otherwise I'm out a lot of money and would not recommend this company at all.

Leanna J.

07/09/2018 12:00:00 SA

They responded very quickly! We found a leak on a Sunday afternoon and they showed up the very next day to fix a leak we had in the bathroom. Definitely will pass their information to friends and family.

Amy M.

3/31/2018

Just had an excellent visit with Tommy! He solved several problems that had been issues for months. So fast, reasonably priced and smart!

Kim J.

01/08/2021 12:00:00 SA

I overall had a favorable experience with 2 Sons and would use them again. They were professional, courteous and always friendly. The work was completed well. The only issue I had was that communication was lacking at various points in the process. The tech that did our outdoor plumbing repair completed the work (and did it well!) but left without letting us know he was done and what the next step was. So I had to call the office to find out if he was in fact done and what to plan for next. They were supposed to call me back later that day to schedule an inspection but never called. Then the following day the inspector showed up unannounced at my house (and no one was home) to finish the job. I again had to call after I saw them on my Ring to find out what this person was doing at my house and what work was done. We have requested an emailed report of the inspection since we were not home when they inspected but are still waiting on that from the office team... Thankfully our plumbing issue didn't restrict us from using plumbing in our house, but if the issue had been more impactful to our daily usage, these communication breakdowns would have been a bigger issue. Understanding that COVID can create challenges right now but a bit frustrating that we had to make several calls to understand what was going on throughout the process.

Mike M.

10/23/2018

Tim was super efficient, smart, and helpful. A really friendly guy too. Explained everything as he worked and was very generous with his knowledge. He left the area he was working in under our kitchen sink cleaner than when he arrived! We had an unexpected plumbing project, but he made it easy. Very grateful for Tim's work today. I will ALWAYS call this company for plumbing issues.

Xiaoning D.

3/13/2020

Responded very quickly but expensive. $400 for about half hour work including a small part replacement to fix dripping water of a shower faucet.

Zem M.

10/19/2018

Joe's Plumbing took care of my water heater leak issue on short notice. I called in with the issue around noon and a technician came out to check out the water heater within 90 minutes! Trina, who received my call and set up my appointment, and Kevin, the technician who repaired my water heater, were both very professional and friendly. Kevin provided some very helpful background info on the issues at hand and explained various options for me to consider. A+ customer service!

Zoe W.

10/18/2018

I called in the morning to fix the plumbing in my kitchen sink. Joe's Plumbing were very fast in their response and give me a 2 hour window in which they could come. The technician was very professional, and polite. He was quick in repairing our problem and genuinely happy to help. I will definitely call Joe's Plumbing for any future plumbing issues we might have.

Thanks for all your help!

Hollie B.

09/10/2015 12:00:00 SA

I couldn't be happier with Aros and his son, Joe. I'm so grateful they were available. I didn't even have to call and worry about leaving messages or whether someone would get back to me, because they have an online scheduling app that works great. So we just picked the date and time that worked for us and selected the service we needed.

In our case, our garbage disposal went completely on the fritz. The installation was not easy, but that wasn't their fault! Our old house was previously owned by a family infamous along our block for all manner of hair-brained repairs and cheap-o add-ons, all of it not to code and vaguely dangerous. This isn't the first time we've had a repair person come in and say, What the heck were they thinking? when they looked into a problem. But that didn't stop Aros and his son, they were undaunted. They not only installed a new disposal, but also fixed two leaking pipes, and repaired a hose that had been installed wrong by the old owners. I was so impressed!

I was concerned that after all that extra work, the bill might be a little alarming. But, it wasn't at all, it was very reasonable, and I'm very happy to recommend them! Our old house has a lot of plumbing, and I'm reassured to know that the next time we need a plumber, I have the number of a company I trust.

Aditya B.

03/03/2020 12:00:00 SA

broken garbage disposal. Called them, came on time. Let us know 30 minute before technician arrival. Tony was professional. Knew what he was talking about. He did really good job and explained it well. Will definitely use them again if needed.

Edwin K.

2/27/2020

Our hot water heater started going out while we had a 4 day old baby at home. My father in law recommended these guys. They were great. Tommy was super knowledgeable and had the new water heater installed in no time! He even had to work around some awkward shelves in our storage area. Professional from start to finish. Highly recommend these guys!

Marilyn C.

4/24/2018

Called yesterday and set up appointment for today 10-12. Tommy arrived shortly after 10 am! Fixed our toilet valve in a matter of minutes! What a great experience! Very reasonable! I would highly recommend!

Jared R.

9/17/2018

Used Joe's for a garbage disposal replacement. I was able to schedule next business day service and Ryan did a great job replacing disposal, was quick, neat, clean, and professional with his work.

Jesse R.

10/23/2019

Tommy came out to swap some faucets did awesome work fast inexpensive and was more than friendly clean and professional. Don't hire anyone but these guys to do your work

Pup L.

1/22/2019

Very expensive - quote was double what I paid another plumber who did the work. Had them come for a quote to install a new shower valve and trim for an upcoming remodel. They quoted me $1300 which was more than double what the company who actually did the work charged $600. Also I called the other company out ASAP because the person I actually hired never showed up - and yes, they are licensed and bonded too. They were at my house in 30min and didn't charge me an emergency fee or try to scam me because I was in a jam. That's what I feel Joes did - they pushed so hard for a 50% down payment when at my house. Thank goodness I said no, the down payment was double what I paid for the entire job!! Joe's said it was a 4 hour job and my plumber got it done in about 2 total. While researching Yelp, I realized this company (same owner) used to be called Innovative Plumbing - many complaints like mine.

Wael J.

12/04/2019 12:00:00 SA

Giving 3 stars because my 1st experience was amazing but my 2nd not so much. I appreciate the ease of scheduling and the availability to have someone come in within a day. I needed my washer outlet box replaced since the shutoff valves were leaking water. The job is straight forward and took less than an hour to complete. The original quote was over a $1000, they reduced it by $200 because I had already bought my own washer outlet box that saved them a trip to the store. I had to cut the drywall myself and turn off the main water valve myself, I understand they wanted to protect themselves from liability but it felt that I was already doing half of the job. The job involved cutting and installing about 2 1-foot copper pipes and few press fit joints. There was no soldering involved. I still think that I was over charged paying for more than $800 for what seemed to be straight forward job, I didn't really have the opportunity to shop around since I needed it done. My 1st experience, they did a similar job to replace my shower/tub spout and it only costed around $300-$400. I will be doing my homework next time to hopefully find my forever plumbing company. I was hoping that this would be it but not sure after this last experience

Cas L.

2/15/2020

Contacted me quickly when a quote was requested regarding a hot water heater replacement. Arrived on-time and the installation was completed that same day. Definitely recommend.

Karl K.

2/14/2020

I had this company clear a basement drain and put in a sump pump due to all the rain that we've had. Robert did a great job cleaning the drain that had been plugged for a really long time. He took the time to properly fix a drain pipe from upstairs that was not held together properly too. The sump pump was installed and seems to be working great too. Thank you to Robert and all the crew that came out to get this done!!

Jeff C.

07/09/2020 12:00:00 SA

David was nice and polite, but unfortunately did not think it was needed to actually test his work. He installed a shower and hand sprayer, which required a diverter. He only pressure tested it for leaks and never tested the direction of the diverter. After the tile guy finishes his work, I install the last part and discover his mistake, the diverter is backwards. Turn it to the shower for the hand sprayer and turn it to the sprayer to get the shower. The only way to fix it now is to cut a big hole on the back side of the shower, swap it and do a bunch of drywall repair. Of course they won't pay for this and even said it would be extra from them to the swap, I told him it should be re-work and this mistake should not cost me a penny. I told him I was really disappointed and he said he would relay my frustration to his boss and he would get back to me. It has been over two weeks, never heard from him or anyone from Joe's.

Danny L.

7/21/2020

Had an issue with my sewage ejector tank filling up near the top because the pump floater arm was caught and was not activating. Having never dealt with this before (new home owner and first time having a basement with a bathroom), I called in the professionals so they could open it up and fix it and I could see what was going on and learn in the proccess. The person they sent out was great. He was on time, friendly, let me watch him work, answered questions and concerns I had, etc. The low rating on this review is based on the price I was charged. I was charged $650 for him to open the tank, pull out the pump, rinse it off with a hose, and place it back in. Turns out hair/toilet paper was caught on the floater arm, causing it to get stuck and not turn on the pump when the tank was filling up. Pump was completely fine, he could have left the pump in there and just jiggled the floater arm and solved it that way too, it wasn't necessary to pull it out. This was a very simple job and fix. Now, I do understand that there is travel time factored into the cost, as well as expertise and years spent mastering the trade, etc, but $650 for what ended up being that simple of a fix seems like way too much. I didn't want to argue down the price because I didn't want to be that person who is cheap and unappreciative of our communities skilled tradesmen, because I definitely do appreciate them, so I just paid and left it at that. Lesson learned, I will be calling a different plumber in the future.

Kate C.

02/07/2020 12:00:00 SA

Will definitely call again! I had a slow drain that was causing some leakage in my basement. Called up 2 Sons and they had someone out within a day (wasn't an urgent problem so I didn't need someone immediately). Davie was knowledgeable and polite and took the time to walk me through how my system worked. He also determined that what I thought was a broken pipe requiring rerouting was actually just a dirty septic tank filter. Another plumber was giving me an estimate north of $2k to repair or reroute. Very glad I called 2 Sons instead!

Bang Z.

08/12/2018 12:00:00 SA

I had a leaky faucet and called this company. I got same day service and was really amazed at the level of professionalism. Honestly, my only regret about this company is not tipping more.

Tony S.

8/16/2019

I had what I thought was a simple clogged drain. I just rented the place and the drains backed up within two weeks of moving in. The landlord made me feel a little guilty about the clog because he said there was not a problem before I moved in. I have several grand children and I thought maybe they had caused the problem. I told the landlord, if it could be determined that I was responsible, I would pay for the service. Tracy came out and took care of the problem. He was told not to discuss the issue with the tenants. I told Tracy that I would pay for the service if I was responsible. It was determined that tree roots had caused the blockade. I'm so glad that the technician spoke to me. As far as the service call, it took two days to resolve. The first day was late afternoon and the machine he had did not go far enough. The next morning he came with a longer rod and fixed the problem. He was very friendly and professional. I would recommend Joe's 2 Sons plumbing anytime. And, If it's a job that Tracy is qualified for, ask for him. You can't go wrong.

Simon B.

11/07/2018 12:00:00 SA

Tommy was quick and did a great job, was really honest and helpful. I would definitely recommend using Joe's Plumbing and especially Tommy.

Erika A.

9/18/2019

Even though my problem wasn't an emergency, it was still nice that they were able to get me on the schedule the next day. Tony helped clear a slow draining bathtub and installed a new water line to our fridge. Tony was able to diagnose the problem quickly and troubleshoot along the way as my drywall was more challenging than expected for the waterline. Working with Tony was a pleasure.

Arun T.

11/07/2014 12:00:00 SA

Very honest, intelligent and pleasant person to work with. I will recommend him to any of my friends who need plumbing help. I will be sure to call him if I have any other plumbing issues in the future.

I had setup an appointment with Aros to diagnose a water leak in the ceiling of our 1st floor bedroom. Aros came 5 minutes early and troubleshooted the problem. He gave me detailed explanations of different things he tried to isolate the problem. In the end he came to the conclusion that there's no plumbing leak but a poorly designed shower door that was causing water to exit the shower and down through the cracks of the bathroom floor through the ceiling downstairs. He said that there's no plumbing work to be done here, you just need to fix your shower door and seal up the floor trim next to the shower. He spent over 30 minutes at my house and didn't charge me a penny for it.

Kiki P.

10/24/2019

Fantastic! Called to let me know they would be arriving, which was in the window they had given me. The tech (Tommy) was very helpful and provided me good information and fast service. I would highly recommend them!

F M.

07/11/2019 12:00:00 SA

I am very satisfied with the work that Tommy did from Joe's 2 sons. I thought his pricing was very fair - I paid for both the installation of a water expansion tank and a whole home water filter. He also kindly showed me what shower head threading was and how the lack of it in my shower was leading to the leak I was seeing. He quickly fixed it for free for me. I really respected the work he did, he also was clearly a good person. When I need my filters changed once a year, I will happily call him to return.

Al P.

01/03/2020 12:00:00 SA

I received a call from Tyler, 2 Sons Plumbing), and realized I had received some bad information from my home warranty company. Tyler was more than happy to rectify my problem. I have always had excellent plumbing service from 2 Sons Plumbing and Tyler assured me I would receive it again.

Jewm C.

3/29/2019

Fabulous On Sunday March 25th I woke up in my mother in law apartment flooded. My cousin Edith Redmond (owner) came out but could not fine leak. Edith and I are Sr.'s and disabled. After shop vac apartment of water out. It continued to leak on Monday 26th. We then turn the main water to the whole house off. We begin to call many plumbers and leak finders companies. Everyone told us we had to get a leak finder first. Which we did @ a very high price. He could not confirm where the leak was coming from. A waste of money. I then just googled more plumbers and Joe's came up. I read the reviews, and most were so positive. We called made appointment for next morning.
Kajik (plumber) was on time, courteous, patient and honest. He even stood by, while we had double booked with another company. Not only did we get a good price and a Sr discount with Joe's plumbing, He did a full same day complete job. Cleaned up disposed of old water heater and parts. Plus, the water tank was in a very small space, but he made it work. Assisted with ALL questions we had. Kajik, was Fabulous as well as the office staff. We truly thank and recommend Joe's plumber. Seniors always asked for your discount

G N.

12/19/2019

Tech( Josh) came to my place to see what the issue is with my toilet. He was really nice and didn't charge me for his help. I really appreciate Josh and Joes plumbing.

Rob L.

12/10/2019 12:00:00 SA

Tony and 2 Sons Plumbing is now our go-to plumber. Tony made suggestions that helped us make good decisions and then performed the work quickly and professionally. I've worked with a few other plumbers recently and Tony's work is superior. We have an upcoming kitchen remodel planned and wouldn't hesitate to use 2 Sons for all of the plumbing on that project.

Ann C.

12/05/2019 12:00:00 SA

My job was estimated then scheduled promptly. Steve was great at explaining the needed work and did a great job. I had to have him come back to move some connections and he did not charge extra. I would definitely recommend Steve and plan to call him for future jobs.

Joyce K.

12/05/2019 12:00:00 SA

Quick response. Less than an hour. Was less expensive than I expected. He gave me recommendations on how to fix myself next time. Very pleasant experience.

Nikki G.

3/30/2018

Ryan came out to replace two of our toilets and was great! He was on time and gave us a quote before he started the work and then completed it in a timely manner. Rate stayed the same, he fixed a few small issues during the replacement and was overall really helpful!

Brandon T.

11/25/2019

I've used Joe's 2 Sons Plumbing twice and have had great experiences both time. They arrived on time, were professional, and helped us on our projects. Highly recommended.

Rama A.

4/25/2019

I have leaking problem in my bathroom. I called Joe and they sent Josh to my house. Easy appointment and they keep me posted on the time Josh will come to my house. Josh is pretty knowledgeable, he knows what he's doing. Check my bathroom quickly and gave me ideas on possible fix for free :) and also gave me estimate just in case if the quick fix idea doesn't work. The other plumbers don't willing to come for free for estimate. So big thumbs up. I hope the quick fix work though but if not I know who to call.

M S.

6/13/2019

Excellent customer service both with scheduling and on site crew. Brandon and Andy were through and transparent in the work they did. Their prices are reasonable, and their customer service is worth every penny. This company is great. I'll be calling them with all my plumbing needs in the future.

Rick Y.

01/01/2020 12:00:00 SA

Tommy was fantastic in helping me out with a new tankless water heater. Will definitely consider using this company in the future

Themis Y.

5/24/2019

Highly recommend! They were late on the first day, but apologized and explained the circumstances. I still want to give a five stars because they were really efficient, knowledgeable and precise. Our technician was David and he was very good at his job, also very courteous and patient. Clarity on billing, no hidden fees and payment was easy to do.

Brian C.

8/14/2019

Fantastic group. Used them before and they are always thoughtful and helpful even if it means they get reduced (or no) work as a result of their recommended approach. I highly recommend them.

Damien H.

05/10/2019 12:00:00 SA

Got them out for an estimate and they were able to do the job right away. I was able to take advantage of the Yelp promotion plus a new customer discount. I would definitely use them again for any future plumbing needs.

Neha s.

07/03/2018 12:00:00 SA

I didn't actually use Joe's plumbing services....however, I called him today and shared my problem and although he could have likely profited from serving my residence, instead he told me I could save money by calling a serviced technician or calling the companies 1800 tech help line since my unit was so new and still under warranty. I tried to troubleshoot myself and ultimately got a service professional out that was licensed to work with my water heater company. I needed replacement parts that were all covered, and just paid for labor vs. having to pay for both if I hadn't followed his advice. Nice to know there are honest plumbers out there. Would certainly call him for help in the future.

Debra R B.

05/01/2019 12:00:00 SA

I wanted to add to my last review that I now have the new toilet installed by Josh. I am so impressed again. A mat was used to put the old toilet on so no water spillage. shoes came off at my front door, old toilet & boxes taken away. Josh caulked around the toilet & made sure all water was on in my house & toilet worked. I would refer Josh to everyone who wanted a quality. professional plumber. Thank you!

Barbara C.

05/02/2015 12:00:00 SA

I chose Joe's Plumbing Co. based on the many five star reviews I read on Yelp. I was not disappointed. Aros arrived within the time frame we had arranged and went to work on my very disgusting shower that had been plugged for several months.
40 minutes later he was finished and I got a bill for $98.64!! To my amazement when I went in the bathroom later I discovered he had also cleaned out the floor of the shower. He will definitely be my plumber from now on.

Kyle W.

7/31/2019

Thank you Tommy for your quick, efficient service with such short notice! He arrived on time and fixed our leaky shower drain and was able to save our wooden ceiling panel, which another plumber had said would need to be sawed out. He got the job done, caused as little mess as possible, and cleaned up everything like it was new before heading out. Couldn't have asked for a better experience.

Tom K.

03/11/2019 12:00:00 SA

Tommy corrected my clog main.., he was very thorough and explained the issue effectively. I would recommend!!

Emily B.

03/10/2019 12:00:00 SA

We love Joe's plumbing. We did a whole house remodel and after getting several bids, we had Joe do all of our plumbing including overhauls of kitchen and bath piping, a new water heater, and adding gas lines to dryer and range. The first few projects were with Caleb and the most recent ones have been when Joe. We've had great experiences each time. They do great work at a reasonable price and are easy to schedule.

Anthony F.

01/09/2019 12:00:00 SA

Had a light leak in my water main shutoff valve. I called Joe's Plumbing and even though it wasn't an emergency, they were able to get someone to come out the next morning. Kevin came out (right on time) and was super friendly and helpful. It was luckily a quick and easy fix so he didn't charge me! While he was here I asked him about a kitchen faucet issue I was having and he happily took a look (also no charge) and gave me a great recommendation. Definitely bookmarking Joe's Plumbing and they will be my go-to for any future plumbing needs!

Thomas T.

9/18/2019

Tony came out to our house and solved a bunch of plumbing issues we had. Given how fast he was, the equivalent hourly rate was actually quite high. But his expertise was so good, we didn't mind. Everything now works, and he was prompt, proficient, and polite.

Yuki K.

2/27/2019

As their motto says quality work done at a fair price. They were quick to respond and the work was done the same day. And Tommy did a great job. Thank you

Elaina L.

09/12/2019 12:00:00 SA

Our water heater broke yesterday and was leaking. I called and someone answered right away (it was so nice to not have to play phone tag) and we got an estimate scheduled for today. I recieved 2 calls today to check my schedule because they said the tech was done early at other appts and was able to come over sooner. Tommy came out and was able to replace our water heater the same day and was very fast and friendly. The estimate and replacement was done in under 2 hours. Highly recommend this company.

AnnaLea O.

09/10/2019 12:00:00 SA

One of their techs, Tommy, came out to our house today and gave us great and honest insight as to what our issue was with our plumbing concern. We really appreciated his honest and quick diagnosis. Definitely recommend them!!

Michael M.

2/13/2019

Tony from Joe's Plumbing is my hero! Problem identified, quote presented, and problem solved. Tony rocks!

Cal J.

09/09/2019 12:00:00 SA

Kajik came, provided an estimate and fixed the problem in less than an hour. He was highly professional and provided excellent service. I highly recommend him.

Brandon W.

03/03/2014 12:00:00 SA

Aros is awesome! I used his slick online scheduling and never even talked to him before he showed up right on time. I wanted him to move an external hose bib/faucet to a slightly more convenient location. He didn't have the parts in is truck but I was able to reschedule (again online) for the very next day. Again he showed up right on time with his son and they knocked out the job exactly as I wanted in about 90 minutes. I couldn't be happier with his work.

If you have any small plumbing job then schedule Aros online at joesplumbingco.com Don't bother calling - he doesn't answer. In this day and age of online and TXTing who needs to talk anyway. He is plenty friendly and personable when he shows up in person. :-)

Caroline S.

4/26/2019

Excellent service. The technician was very timely and fixed our sink aerator very quickly.

Nic M.

8/18/2019

Great old fashioned service. Quick turnaround from request to quote to installation done. Great quality work!

Mike B.

2/20/2014

Aros is great! Had a leaky faucet, tried to fix it myself but wasn't successful. Aros came out the next day and fixed it in 30 minutes. The 1-year warranty wasn't expected but was really great.

Really appreciate his use of modern technology like online scheduling.

Jk L.

3/29/2019

These guys are great - very professional, reliable and timely. They have done two jobs for us and both times they did excellent work. Tim was our technician and he was incredible to work with. Highly recommend.

mau m.

1/31/2014

I scheduled appointment with Aros to replace my electric water heater. He doesn't serve my zip code but was nice enough to accommodate us and come work. He missed his first appointment but told me well in advance. That was really nice & professional of him.

On the day, he showed up sharp at 4 pm. He and his son got all the work done, including cleaning. I could enjoy wine without paying any attention. That was very important to me and I am very happy I picked him over others.

He is a local small business run mostly by himself (so feels good to give him business as well). I would definitely work with him again and recommend him to others.

Jeff H.

3/15/2019

First of all, they were very responsive to my phone call asking about replacing my old hot water heater. Friendly, efficient customer service, and they got me scheduled quickly. The plumber, Tommy, was right on time. He explained clearly and fully what needed to be done, how long it would take, and what the cost would be. It actually took less time than he had estimated. He did a great job. I'm very impressed with their service.

Xi J.

3/14/2019

We have a clogged main sewer line. Kajik comes early next morning to unclog the line. He is friendly, patient and knowledgeable to help us find the root cause of main sewer line issue. Although we still does not fix the broken pipe, Kajik listed all the options we can take and try his best to provide reasonable quote for the work. We will choose Joe's plumbing and Kajik in the future.

M M.

07/12/2019 12:00:00 SA

Great experience with this company. We had a surprise leak in a ceiling that we needed to get checked out on a Sunday of all things. Tony showed up as scheduled, was very friendly and professional. He was also quick in diagnosing the issue, which fortunately for us wasn't a leaky pipe or plumbing issue, rather a large water spill/overflow that had occurred. Tony is knowledgeable, efficient and honest. We will definitely use Joe's Plumbing again and would recommend.

Joyce B.

07/10/2019 12:00:00 SA

These fellows were prompt, efficient and price sensitive. I highly recommend them! They found the source of my whistling pipes that baffled others in no time.

Katharine S.

1/30/2019

Awesome experience. Was easy to get an appointment on the calendar, Tony came out, understood the nature of the problem, fixed it and gave me an idea of what I could do in the short term and long term to keep everything working properly. Thank you thank you!

Behzad B.

09/07/2019 12:00:00 SA

Wonderful experience with this company. They are trustworthy and not out to make money on you. Super knowledgeable and efficient. I will absolutely use them again if my house has any plumbing issues.

Naomi O.

6/19/2019

Even though I didn't end up using them for plumbing work due to scheduling constraints, I am giving a positive review because they were super responsive to my request for an after-hours quote and gave me a personal call to let me know their availability.

Pat L.

10/13/2018

Tommy came out to fix my gushing water pipe problem caused by the faster water output from my new washer and a leaky shower arm. I got two other bids before calling Joe's plumbing. Tommy gave the best proposal for both problems at the best price. I had confidence that he was the right man for the job by talking to him. He quickly fixed the problem by installing a laundry tub and carefully replacing the old shower arm. If the shower arm was not replaced property then the cost would have been very expensive as he would have to break open part of the wall to get to the pipe. Tommy did a fantastic job and explained everything well before and afterwards. His service attitude was great and he was very skilled at his job. I know who I would call if I have a plumbing issue in the future. Thanks!!

David V.

01/09/2019 12:00:00 SA

Thank you, Tyler. I received a similar apology from Chris at Two Brothers Plumbing. You seem to be part of the same company. I sent both contact requests via your listings on Yelp. I understand about the Windows update, but I wondered why you didn't contact me on Jan 5 or 6 when I still didn't have hot water. The answer must be with Yelp.

Michael P.

9/25/2018

Quick to respond, easy to communicate with, technically competent, fairly priced and easy to do business with. Will call again.

Rose E.

4/16/2018

Had our toilet reseated, new seal installed. Tommy was very knowledgeable and efficient. Pricing was fair. Would definitely recommend Joe's Plumbing to our friends and neighbors.

M N.

12/26/2018

One of the very few honest plumbers. We had several plumbing issues this year, they came out to give free estimates and fix the issues. Most importantly, they tell you what work is absolutely necessary and help avoid unnecessary expenses.

Deborah D.

05/09/2019 12:00:00 SA

I had a wonderful experience with Josh from Joe and sons plumbing today. He was kind, clean, really really smart and fixed my problem up quickly. I was really impressed by his ability to rethink things when the drain was a bit stubborn to clear, and his solution worked like a charm. He cleaned up amazingly well, really worked hard to do that and I was so impressed. Plus he was very respectful and friendly. I highly recommend and will be calling again!! -Deborah

Justin And Alex D.

05/04/2019 12:00:00 SA

We needed our disposal replaced, and Ryan from Joe's 2 Sons Plumbing was great! He was very friendly and professional. Would definitely recommend!

Lacey B.

05/02/2019 12:00:00 SA

We had Tony come out and give us a quote on some work. He was on time and super friendly. He talked us through our various options and gave us candid feedback on the possible ideas. He was honest about what ideas he thought were not worth the cost and gave what seemed like reasonable prices for the area.

Heidi S.

4/23/2019

Josh was punctual, friendly and fast! He explained my options for addressing the issue with my garbage disposal in the most cost effective way. He also gave me tips on how to problem solve if I have problems in the future. I highly recommend Josh at Joe's 2 Sons Plumbing!

Robert M.

4/16/2019

We were very happy with Joe's 2 Sons Plumbing. On the same day we requested help, they were able to send their excellent technician Mike to diagnose our problems and recommend a replacement for our hydronic heating hot water system. The very next morning (!!) they arrived and completed the work with incredible efficiency. We had one issue we reported a few days later, and again they had Mike arrive promptly that day and fix our problem on the spot, free of charge. We're also pleased that they guarantee their work a year after installation.

Lisya V.

04/03/2019 12:00:00 SA

They were very fast in coming over for a free estimate and replaced my shower cartridge on the spot. I had concerns with the price and that I was being charged way more than I should for this repair. The owner (Joe) called me right away to discuss my concerns and it immediately was evident he really cares about each of his customers and wants them to be happy! He listened to my concerns and charged a reasonable amount for the service provided. I cannot thank him enough for valuing his customers and doing the right thing when so many businesses don't.

Deb L.

10/12/2011 12:00:00 SA

We called Joe's Plumbing (his name is actually Aros) after reading the reviews on Yelp and were absolutely delighted with the results.

We were having a problem with water pressure, especially in the master bath. It had gotten to the point where the shower was barely a drizzle and the two sinks just spit water fitfully. We were envisioning ripped out walls, inspecting the city water lines, you name it.

When Aros arrived I took him to the main water shut off valve for the house but he said no, just take me to where the problem is. So I did. After turning on the two sink faucets he removed the aerators, showed us where they were all clogged up with stuff coming from the hot water heater, and then checked the shower head (which was about a month old) and found it, too, was completely clogged up. He replaced the two sink aerators and cleaned out the shower head and, voila! ~ no more low pressure!

But wait! There's more! Our water heater was over 15 years old and something in it was deteriorating and filling our water lines with debris. Aros said that he could fix the broken unit for $300 to $400, just delaying what really needed to be done ~ to replace the water heater with a new one for not too much more. We discussed options, he checked in with his suppliers, we made a decision, and he was back two days later to install a beautiful new water heater. Water pressure is fantastic throughout the house, hot water is way more plentiful than it has been in years, and we couldn't be more pleased with the cost or the service!

Thank you, Aros!

Jessica A.

11/02/2018 12:00:00 SA

Ryan came out to diagnose my garbage disposal and a potential leak from a water valve. He was very professional, on time, friendly and knowledgeable! Thank you Ryan! We will call on you for future plumbing needs!

Becky B.

11/01/2018 12:00:00 SA

When our washing machine was bringing sewage up into our tub, we knew it was time to call a plumber. After a quick yelp search found Joe's and i called them, they had availability the next day. And were easy to work with and don't charge a dispatch fee. The plumber arrived within the arrival window and was efficient, professional, and reasonably priced. So glad we found a plumber who doesn't overcharge!

Marci T.

07/08/2019 12:00:00 SA

After contacting 3 different plumbing services for a few small projects around the house, I was not satisfied with the cost of having them come to my house just to provide an estimate. I kept looking and happened upon Joe's 2 Sons Plumbing. They did not charge for coming to the house to estimate the work. They were easy to schedule, on-time, cost-effective, knowledgeable, courteous, and notified me about a potential problem that I was not aware of. I engaged them to fix the potential problem in addition to the original work, which was all accomplished to my satisfaction and much quicker than I expected. I will definitely use them again!

Jane L.

3/23/2019

Excellent, speedy service from office staff who answered phone on a Saturday and from Josh, who arrived on time. We were half-way through a kitchen faucet replacement. Josh took one look, confirmed we were doing it right--turns out that was all we needed to finish up ourselves. That kind of excellent and honest service insures that we will call again whenever we need plumbing help, major or minor!

Ted W.

3/23/2019

Came out on a Saturday, replaced a leaky tank same day. Guys were professional and got it done. Minus one star for being a little spendy, but then I'm cheap.

Kristi S.

02/08/2018 12:00:00 SA

Joe's Plumbing is awesome! My ejector pump stopped working and they were able to come within a day and got it fixed in the dark! Very responsive, great communication and a great price. I highly recommend these guys! Will definitely use them in the future!

Danielle D.

3/20/2019

We contacted Joe's Plumbing after a different local plumber recommended them during an after-hours issue we had with our hot water. They responded quickly and offered feedback about a key )and seemingly obvious) issue that four other plumbing companies had failed to notice over four years of ongoing frustration with our hot water and radiant heating systems. The technician was clearly more knowledgeable that other folks in the industry and has been in the business for years, thus, his experience and expertise shined through. We will only contact Joe's Plumbing from this point forward. Thank you for your honesty and integrity.

Andy C.

10/18/2012

This is a very well run and honest small business.

I had a leak under my sink due to repairs I attempted to do myself (replacing dishwasher). I begrudgingly searched Yelp for a plumber to fix my problem, knowing anyone with actual home maintenance skills would laugh at my shortcomings in this area. Instead, Aros arrived right on time, pointed no fingers, and fixed my problem with nothing but the utmost respect.

He patiently listened to my less urgent issue of actually getting my dishwasher working and explained very fairly and honestly how he would go about fixing it. I showed him other plumbing issues in the home, and those were consulted with - again with a very respectful, honest tone.

When he left, I had to ask him how I'd be billed - he told me there would be no charge. He basically donated me his time, expertise, spare parts, and the gas he took to drive up to my almost-too-north-for-Greenwood home.

I will definitely be calling Aros to install my dishwasher and all other plumbing work. Very easy to rate this experience 5 stars.

Diana M.

8/26/2013

I scheduled and appointment with Aros to come out and assess a non-urgent issue. It turned out that in order to fully address the issue it would have been a large expense, but he was able to give me an easy solution - at no cost - to hold me over until I am ready for the bigger project.

Aros was perfectly prompt for our appointment and very pleasant. I will definitely call Joe's Plumbing any time I have a plumbing issue in the future.

Beth H.

03/07/2019 12:00:00 SA

Tommy from Joe's / Two Sons just left. He arrived within an hour of my calling in upon discovering I had a leak under my kitchen sink, and completed the work within a half hour. The company I called before Joe's said they were looking at next week for an appointment; with Joe's I went from problem to fix within two hours. I absolutely will be calling Joe's next time I have a plumbing problem.

Chen Z.

03/03/2019 12:00:00 SA

We had an water leaking issue in our garage. When I turned on the outside water valve the first time this year, lots of water fell down from the top of the garage gate. Although I turned off the outside water valve before the winter, unfortunately the pipe was still broken. I knew that it should be caused by the rare snow storm in Feb this year in Seattle. However, I couldn't see any pipe which should be hidden on the ceiling or wall.
Kajik from Joe's Plumbing came to our house and fixed it. He is friendly and experienced. He quickly explained his idea, remove the ceiling and find leaking pipe. The challenge is that we don't know where the pipe is behind ceiling. However, Kajik was confident he can figure out the position of the pipe in a hour. After cutting the drywall on the ceiling of the garage, he figured out the position of the pipe. The fixing of copper pipe is actually very easy for him.
Kajik is a professional technician. I will recommend him to my friends. Thank you.

Jaime B.

07/06/2011 12:00:00 SA

I called Aros after seeing the reviews on Yelp. I was not disappointed. My tenants were having an issue with the shower handle being loose. I scheduled a free estimate online and Aros showed up early. It took him 10 minutes. He said he would find a replacement part and start there. He didn't think it was going to be a bigger job. He said he would schedule with my tenant for another time to come back and finish the job.

Later that same day he called to say he found a part for $29, and he would call the tenant and see if he could get back in the same day to fix the problem. He said it would take him 10 minutes tops. He called again later to say the job was done and if there was a problem in the future with the handle he would follow up. I haven't received the bill yet, but I know it will be less than what I thought I was going to spend.

It is such a comfort to have a reliable plumber that isn't going to price gouge you. Aros is wonderful to work with and I will use him again in the future.

ParisAnne D.

5/20/2011

Found Joe's here on Yelp and used his website to make an appt for the next morning. Joe was here exactly when he said he would be, no waiting around for a several hour window for someone to show up. Nice, trustworthy guy. I paid less than $100 for the hour he spent dealing with two issues on my kitchen sink. I've used Southwest Plumbing twice before and end up feeling like I'm getting ripped off, and don't trust what they have to say. This was a nice change.

Tom S.

08/11/2011 12:00:00 SA

Wow. I am very pleased with, and thankful that I called Joe's!
I find reviews to be the strongest influencer in making a decision on a contractor/repair person. I saw the great reviews and favorable pricing (on the website) and decided to call Joe's for my first plumbing needs as a landlord. I needed a bathtub spout/diverter (to shower) replaced, and a leaky toilet flush-tank seal replaced. I was able to schedule the appointment on the website for the following morning (the list of appointment times available was very helpful). I pre-authorized up to $200 work, Aros wrapped up both jobs in 45 minutes, replacing the diverter & tank seal: parts, labor, and tax coming to $99.48!
Clearly a great price on parts (no overcharge), fast, efficient, and honest! I will be going with Joe's for any future needs and highly recommend!

Mike H.

04/04/2018 12:00:00 SA

Ryan replaced two valves in a shower for me and did a fantastic job. I'd have him do any type of plumbing work in the future. He showed up on time and finished exactly when he thought he would.

Tina A.

07/09/2018 12:00:00 SA

They made it as easy as possible to get my garbage disposal fixed! Really smooth experience from start to finish. I was able to contact them through yelp and got an immediate response. They were able to come out and fix it just a few days later. The office called ahead of time to let me know the technician would be on his way shortly (and early!) and he came at the top of the time window, I didn't have to wait around all day. Ryan showed up and diagnosed the problem quickly. We ended up needing to replace the whole thing but he had the parts with him and could do it right then--no need to come back and set another appointment. He even adjusted the pipes that were originally installed incorrectly so it will function better in the future. Ryan was quick, professional, skilled and friendly!

Kathy M.

11/23/2018

Initially had Joe's Plumbing come out for an emergency leak under the kitchen sink. We don't recall the technician's name but he did a great job. Today had a non-emergency replacement of our hot water heater by Ryan. We are very pleased with Joe's Plumbing for their timeliness, punctuality, cleanliness, pricing, etc. Glad our son found them on Yelp!

Alex S.

10/28/2018

Kevin was great. Really quick, friendly, and did a great job! Helped Will and I out with a leaky office sink this afternoon. The office can drink fresh water again.

Angie N.

10/13/2018

So glad I called these guys! Very professional and amazing customer service skills. Will use again for all my plumbing needs!!

Jen M.

9/21/2018

I contacted these guys about a suddenly and severely clogged shower drain on a Saturday night and the owner got back to me within minutes, getting us on the schedule for the next day. Caleb was so nice and professional and managed to unclog our shower drain in less than an hour even though he had to crawl under our house to do it. And, he did all this on a Sunday for a surprisingly reasonable price. I will definitely call them again for any future plumbing issues.

Marc S.

9/21/2018

I called Joe's Plumbing due to a two and a half foot long crack in an upstairs bathroom main drainage pipe. My appointment was with Tommy between 8 a.m. - 10 a.m. He showed up promptly at 8 a.m. He Introduced himself, analyzed the situation, gave me a quote, said it would take approximately three hours and then began work immediately. He worked tirelessly non-stop for three hours. Tommy is an excellent employee and cares about the quality of his work. He has a very admirable work ethic rarely seen these days. After his repair work was completed he checked and double-checked it to ensure there were no leaks, not even a drop. I was very impressed with Tommy's performance and how quickly he worked. I cannot recommend Joe's Plumbing enough and especially Tommy.

Roman G.

09/12/2018 12:00:00 SA

Had them come fix a leak on my side of the meter. On time & efficient. Explained what was going on & what he was doing. He was being careful removing the piece he needed to making sure to not strong-arm it and damage it up the line.

Sheldon S.

12/21/2018

Very convenient (got an estimate over text and texted him address), quick, used quality parts, good prices, and was generally quite pleasant. Very happy with service.

Jeff C.

04/08/2018 12:00:00 SA

I just had the most amazing experience with Joe's! My toilet was clogged and I couldn't fix it -- my children even came over with a brand new plunger and couldn't unclog it. Tommy came out first thing the next morning and fixed it in a jiffy. He was so kind and polite. I highly recommend this company for excellent service.

Barbara B.

2/22/2018

Work was done by Tommy. He quickly identified the cause of the leak we had and fixed it. He also replaced a recirculation pump. He double checked his work and made sure he'd answered all my questions. He was very professional.

Sally M.

07/02/2018 12:00:00 SA

Great service. Called this morning. Got service this afternoon. Tommy came when expected. Did a quick assessment of the need. And got the problem fixed -- all in less than 30 minutes. Very professional in every way. Price was reasonable.

Molly S.

02/04/2015 12:00:00 SA

We had a broken bathroom sink and a leaky/not-the-way-connected laundry sink. Aros was awesome. Very straightforward, quick, reasonable price, didn't try to up-sell me. I would totally recommend him. I like their online scheduling system, too, and the fact there is a set appointment time, not a several-hour window. No drama!

Alana B.

02/02/2018 12:00:00 SA

I called these guys after trying to unclog the sink and tub myself. They sent Tommy, same day, who was very professional and did a thorough job. There was a bit of confusion with the pricing but Tommy made it right. I am very pleased with the service I received and will call Joe's again in the future. Thank you, Tommy!

Tim H.

3/21/2015

I had an intermittent issue with a kitchen sink upstairs that would turn the laundry room downstairs into Niagra Falls. Probably the only criticism I can offer of the experience is that they were so busy, they couldn't come out for a week. Their honest approach and an offer to even come out on a Saturday to get here sooner was impressive. We just worked around it until the following Tuesday and Aros was efficient, solved the dilemma and all is well, at less than his rough estimate. Good Wisconsin guy, down to earth, straight forward--for all the nightmares that are out there in this category, I'll be calling them back in the future. They're my go-to plumber now.

Scott S.

11/17/2014

Joe's Plumbing replaced a water heater in a house in Blue Ridge we just bought. It was a bit different scheduling online, but Aros was able to respond to me via email with questions I had beforehand and arrived right on time. Products, pricing, and quality of work was awesome. Aros even stuck around to answer questions I had which he definitely didn't have to do. A couple of weeks later I had a leak in my basement he came out and looked at. Advised my wife and didn't even charge us, even though he came out and spent time advising on what the issue on hand was. Our experience with Joe's Plumbing from beginning to end has been absolutely superb! I will definitely be using Joe's Plumbing in the future and will recommend all my friends to do so as well.

Janet B.

04/04/2018 12:00:00 SA

Great service! The staff is very polite and helpful. Tommy arrived an hour earlier than we expected and got right to work! He fixed our problem and gave good advice to avoid the problem in the future. Highly recommend this company!

Victor R.

03/09/2018 12:00:00 SA

Had a disaster with our tub and shower drain pipes leaking into our basement. Most other plumbers seemed to be unavailable, a week out at best. One plumber said, it's that time of the year, (early March). I'm glad I called Joe's Plumbing/Two Sons. Tech showed up at our place at the end of his day and gave us his quote which was lower than the other plumber we talked to. He showed up within the same week and did the job. Repiped the failing old galvanized stuff and snaked out the drain lines till the waste water was running freely. No more leaking! He could do the job in his sleep. We had a very positive experience. Recommended.

Bryn L.

9/29/2014

I will definitely use Joe's for any future plumbing needs. Scheduling my appointment online was easy, and the cost for an hour's job including fixing a bad leak in a pipe in my basement and hooking up a new kitchen sink faucet was only $140. He even ran to the hardware store mid-appointment to purchase the replacement faucet for me. Very happy customer.

Jordan B.

6/26/2014

I'll echo everyone else here and say that Aros is a joy to work with. I had a toilet leaking and causing water damage on the floor where it wasn't seated properly. The online scheduling is nice since you can see exactly what the availabilities are and get email confirmation of your appointment. Unfortunately his work is so popular that the soonest appointment I could get was more than two weeks out. However he showed up right on time with his son, figured out the problem, explained what he could do (a temporary fix) and what needs to be done ultimately (replace the water-damaged flooring). He also gave some advice on a few other projects I've been needing to do and how to save money by combining them. Great experience; highly recommended if you can handle waiting 10-15 days for an appointment since he's so booked.

Thais M.

10/04/2014 12:00:00 SA

Awesome company. I got a quote over email and scheduled online. Their service was neat, and they found an unrelated leak, which was a lot of work to fix, but they did it within the price they had quoted me. Absolutely amazing.

Patrick D.

03/12/2014 12:00:00 SA

On time, great communication skills, quality work and replacement products, reasonable price, I highly recommended using Joe's.

Howard T.

09/01/2011 12:00:00 SA

Wow, I've never had as honest of a repair guy as Aros! Being an out of town landlord, I called Aros to replace a garbage disposal for me at my tenant's condo. After showing up, he managed to fix the disposal rather than replace it and only charged me the minimum of $30! Amazing when he easily could have sold me a new disposal and the time it would have taken to install an new one.

I couldn't have asked for a better outcome.

Thanks Aros!

B. P.

11/16/2013

Aros is the BEST! He called immediately after he rec'd my email stating that I had to shut off my water and was without water due to a serious leak. Then he came over, at 9:00 pm on a Saturday night, and provided a solution that allowed us to turn the water back on, using a diverter to prevent the leak until the needed part arrives. He also talked me out of a more expensive repair, and charged me a very reasonable price -especially when considering the urgency and timing of the call.
Aros is the ONLY plumber I will ever call. THANK YOU AROS.

Lizard T.

01/01/2011 12:00:00 SA

I happened to get a tasteful little postcard about Joe's Plumbing at my house just a day or so before my mini plumbing disaster. My kitchen faucet was on it's last legs when the flexible tubing sprung a leak and was squirting away under the sink, and of course the cold water valve wouldn't budge for me.
It was just after 6 pm as I tried calling Joe's and another local plumber (who was away on vacation). Joe's message suggested that I make an appointment online which seemed silly when you have water spraying in your kitchen but I did. I went back to my kitchen and was sopping up water, thinking what to do next, when Joe's plumbing called back and offered to stop by to help turn off the water.
Aris, if I got his name right, stopped by soon after and was able to use his strong plumber's hands to turn off that darn valve in less than a minute. He then told me what kind of faucet to buy at the local home hardware shops and came the next morning to install the faucet. All in all, including the afterhours visit, it cost me less than $100.
Aris was tidy, prompt and very pleasant. My situation was not much of a challenge for him, probably something he could do in his sleep, but he did mention that he has 12 years experience and has been a Ballard resident since '89. He runs a one man show, so don't be shy about using his online appointment maker. He gets text alerts whenever anyone makes an appointment which is why he was able to respond so quickly to my disaster. He does pick up the phone when he can, but he can't very well when he is under someone's sink.
In short, this plumber is a gem. He is going on my top contact list for future eventualities. Just don't hog him, Yelpsters.

Craig B.

6/13/2011

I couldn't have been more pleased with my experience with Aros at Joe's Plumbing! I had a situation where my tenants emailed me to let me know the sewer ejection pump had stopped working and started to overflow. In a panic I called Raymark plumbing who on arrival told me the pump was broken and there's nothing more they can do at this point but replace the pump and charge me well over $1,000 while spilling other plumbing mumbo jumbo to try and convince me I needed a new pump etc... He even went as far as telling me that they would need to bring in a Hazmat crew to pump out the waste! Long story short, I told him I needed to think about it, put the job on hold and sent him away... This waste of time cost me $200 for the guy to do nothing... How can anyone trust a company that charges $85 just to walk through the door?, I wouldn't be surprised if they eventually found a way to charge you just for calling to make an apt...

Anyway, frustrated and hopeless after calling multiple plumbers who couldn't make it out until the week after, I found Joe's on Yelp, called him up and talked with Aros for about 45 minutes. He couldn't make it out that day either, but was the first plumber to offer me detailed educated instructions on how to do the job myself if I felt so inclined. I thought this was awesome, but well outside my scope of homeowner abilities so I scheduled with him online as he was available the next morning @ 9am. Sure enough as others have mentioned, he was there before 9am and had already assessed the pump before I showed up. Without further delay, he had the pump out of the basin and into a large contractor bag where he took it outside to analyze it and found it was clogged. He removed the clogged items, hosed down the pump as well as the basin, re-installed the pump and it worked like a champ. He finished up the job, checked his watch and stopped his timer! He quoted me around $120 +/- at the start of the job, and sure enough the job cost me exactly $120 for the hour and 15 minutes spent working on the job. I was super impressed with Aros, he is a stand up guy who knows how to run a business during an economical crisis. He doesn't even charge for the first 15 minutes! This is unheard of in this industry... I will recommend Joe's to anyone in need of a solid, trustworthy plumber who will go out of his way to ensure you are taken care of...

Lisa C.

6/15/2013

I've had Aros work on several plumbing problems in our home on two different service calls. One call was for a loose kitchen faucet, a leaking bathtub faucet, and a slow moving bathtub drain. He was on time and he quickly resolved the kitchen faucet and bathtub drain problem. He didn't find a problem with the bathtub faucet, which, after further observation on my part, I agreed. During this service call we also talked about replacing the water heaters in our home (we have two of them). Aros took the time to explain the options. I opted to replace one of the water heaters and to eventually decommission the smaller water heater and to put in new piping from the new water heater into the hot water line for the bathroom that uses the smaller water heater.

The second service call was for the replacement of one of the water heaters. He called to say he was going to be 20 minutes late. He arrived with his son and completed the work without any problems. We talked further about decommissioning the smaller water heater. Aros again took the time to explain to me what needed to be done. He is such a patient man! And so proud of his son!

I'll eventually have him back again to decommission the smaller water heater.

Thank goodness for people like Aros!!!

Sharisse S.

6/14/2011

Professional, prompt, fast, and extremely affordable. If this could be 10 stars he would deserve it.

r b.

02/02/2012 12:00:00 SA

Never would have known about him if not for YELP! -- and the Yelpers were right. He was on-time, honest, knowledgable and very competitively priced. (Now, if I could just find someone with his work ethic that sold cars.)

John T.

05/09/2012 12:00:00 SA

How great to have Aros in our neighborhood. Easy to schedule, right on time and extremely informative about all of the things he was looking at so I understood what we were dealing with. Don't bother calling anywhere else (especially the big guys in town pasted on buses and the phone book). Just call Joe's and you'll get friendly honest, reasonably-priced help.

Gina B.

6/28/2012

Aros was wonderful! I had a clogged bathtub that needed some help, I called Joe's and got a call back promptly. Aros told me he had an opening and could be at my house in 10-15mins! What luck! He was totally professional, friendly and cleared the bathtub drain. Now I never have to think who am I going to call? when a plumbing issue comes up for me, because I will 100% call Joe's.

Paul C.

2/13/2012

Yes, the reviews about Joe's Plumbing are all true. My experience with Aros was first rate.

I own a town home, and for as long as I've owned it, I've always heard a knocking sound near my water heater whenever the water is turned on and off inside my house. A repair man who came out to fix my water heater had guessed that it was a loose pipe inside the wall. Fearing the worst, I looked to Joe's Plumbing to find the problem.

First off, the ability to schedule an appointment online is a big help, and I'm sure it also frees up Aros to focus on working instead of scheduling appointments. I scheduled my appointment for a Saturday morning, and Aros showed up right on time. After explaining the situation, he inspected the area where the noise was coming from. He checked inside and outside the house but wasn't convinced it was a loose pipe. Ten minutes later, he checked the pipes coming from the water heater and sees that the culprit is a pressure valve that is working as normal (albeit a little loud).

With my ignorance on the situation, Aros could have easily turned it into a huge repair. However, his honesty was incredibly appreciated. He was in an out in 30 minutes, and the cost was negligible.

Thanks, Aros. Hopefully, I won't need your services again, but I'll definitely call on you if I do!

Wes H.

3/21/2013

They were right on time and fixed my problem quickly. The plumber took the time to show me what the problem was and what was done to fix it. Their prices are fair and online scheduling makes their operation that much more efficient. Nice work; I will use them for all my plumbing needs.

E R.

6/28/2012

GREAT and I'm a tough customer! Before I scheduled Aros, I first read the reviews and thought, yeah, sure, right but now I completely agree with the Yelper who said, Believe the hype!

As a small business owner who is passionate about customer service myself, I almost never give anyone 5 stars. Aros showed up on time, is a super nice guy (and clean) and tried to charge me $0 for the house call. Really, $0?!? My clogged sink drain miraculously resolved itself when Aros arrived. Because of that, he tried NOT to charge me for the call which took him 1/2 hour testing my drain (not to mention whatever his drive time was, potentially lost business on another call, etc). I insisted on paying him his 1/2 hr fee anyway because it was not his fault my drain fixed itself. He said he would come back for free if it gets clogged again. I tried to get him to do some other things which he said I didn't need, though he said he would do them if I wanted but he really didn't want to sell me something unnecessary.

I have remodeled four old houses from top to bottom so I have plenty of mixed experience with trades and contractors. I even had a general contractors license myself. I once had one of the big guys come to snake a drain. It was a ridiculous $400 for less than an hour of work and the guy was more used car salesman than plumber. Ick. Creepy. Never again. Let's all stop calling the unethical big guys and put them out of business.

Aros is the best of the best which makes it that much more confusing that he is also the cheapest. It is a winning combination. Please do not hesitate for a moment to hire him. I scheduled online via his website--it was very easy.

Christian M.

9/29/2011

Aros is the man! I had a different plumber (that's another story) do the rough-in work for my bathroom remodel. He managed to mess up pretty much everything he touched.

I decided to find a real plumber (licensed, bonded, and insured) to do the finish work- set the vanity, sinks, toilet, shower controls, etc. I made an appointment with Joe's - the online appointment worked great.
The other workers were getting ready to close up the walls when I discovered some more mistakes by the first plumber.

I called Aros on a Friday to get his opinion, he listened patiently, had me text him pictures and then said he'd like to take a look before everything was closed up, so he came over the next morning (SATURDAY morning). Aros showed up right on time checked everythIng out and found yet more problems (the first guy had set up the drain line to run right into the frame of the vanity, etc). Aros gave me several scenarios to get things fixed and keep me on schedule. While he was there he also spent about 30 minutes troubleshooting and fixing my garbage disposal which I thought was toast- turned out one of the workers had dropped a nail in it which Aros surgically extracted. What did he charge me for this preliminary Saturday visit and garbage disposal repair? Nothing.

Aros did an awesome job doing both rough in and finish work, he even talked me off the ledge when we discovered that discount plumber had even managed to reverse the hot and cold supply on the shower. Aros straightened it out in no time. His pricing is very fair, he doesn't charge for travel, breaks, etc. He was here for almost 9 hours and charged me 5.5 hours labor.

I couldn't recommend Aros and Joe's plumbing more highly. And learn from my mistake- make sure anyone you call is REALLY a plumber, ask for their license, insurance and bond info FIRST.

Robert R.

1/27/2012

After a different plumber failed to show up 3 weeks in a row we contacted Joe's plumbing. What a nice experience! Aros and his assistant came out on time and gave us a very competitive bid for a water heater.

We had the work done today. Aros and Curt arrived exactly on time and performed the work efficently and professionally.They were careful and pleasant the entire time. i was particularly impressed that Aros asked if they had cleaned up to our satisfaction. They were also kind enough to install two toilet seats for us at no charge.

I would recommend Joe's plumbing strongly. Price. service and customer service were all excellent. We will be sure to use him for any future plumbing needs.

Jeremy F.

6/19/2015

Joe completely exceeded expectations in every way. I had a leaky hose faucet on a relatively new house so I scheduled an appointment through his website. He showed up right on time and took a look at it. He didn't have the part to replace it so he ran over to a parts store to get it, but told me not to worry because he wouldn't charge me for that time. After he got the part and fixed the faucet, we were talking about how long it should last and I mentioned that this one failed in under a year. He thought about it and got a gauge that showed that the water pressure was too high, indicating some valve inside the house wasn't working. It's not a common part so he started calling around to see who had it in stock. He was on the phone for over 20 minutes in his van calling all around the city. He finally found one that could be here in two days, but he kept making calls to see if he could get one quicker. When he was done and it was time to pay, he only charged me for the 15 minutes it took him to replace the part even though he was working on my job for about 2 hours.

He came back in two days and replaced the other valve and now everything seems to be working great. If he didn't take the time to diagnose the root cause of the problem, I'm sure it would have kept causing plumbing problems for years. Fantastic job!

Jonathan S.

10/18/2014

Aros was great. Punctual, knowledgable, friendly and willing to patiently explain what was going on in our weird sewer encap set up. He made solid recommendations...understanding the difference in costs and benefits of various options. I will certainly use him the next time something is wrong. NB: he only serves single family homes so look elsewhere for condos/town homes.

Lesley S.

08/05/2014 12:00:00 SA

I'm kind of new to the home owning game and was in search of my first plumber. I talked to two that were booked 6 weeks out, one that asked me to call back the following week to schedule a time (um, no) an another who never returned my voice mails (I left two because it was a referral from a friend). I went online and found Joe's plumbing. Aros is the owner and he has great review on Yelp and as you read here multiple times, he has ONLINE SCHEDULING, aka dream come true. You schedule your time and then there is a comments section where I got to ask question regarding the job I scheduled for. Again, I'm new to this home thing and not sure what I really needed done. Joe emailed me back and advised me how my issue could best be handled. I then got a confirmation reminder email before my appt with him. So many great things all before I even met Aros. Well he couldn't have been any nicer. He explained to me exactly what was wrong. He answered all my questions and was very helpful in my understanding of the situation. I really appreciated that. He was on time and super courteous. Call Joe's Plumbing. Better yet, go online and schedule!

Jennifer V.

3/22/2014

Aros is great. Our kitchen faucet was leaking, I bought two cheap ones and he advised me that our current faucet was actually much nicer and had a lifetime warranty. He helped me find the part online, and I got the part for free! He didn't charge me for the initial visit, once the new part came in he was back over and everything works great now. Very honest, reliable, and a good value - I would definitely call him again.

Wind S.

03/08/2014 12:00:00 SA

Flat out the best plumber around here (probably anywhere for that matter). Every review echoes the same sentiment as mine: he's simply an honest guy with a hell of a lot of integrity. I had him come out to fix a leaking ceiling - upstairs plumbing was dumping water into the floor, which was then seeping through the sheet rock...has been happening on and off for several years. Anyhow, Aros came over and spent a while trying to figure it out. Any other plumber would have ripped my ceiling apart looking for the leak. He found through some pretty savvy testing that it was simply lack of caulking around a portion of the shower wall. My wife puts her leg on that shower glass to shave and seems to have bent the metal casing. Anyhow, he wasn't going to charge me anything. I basically said I couldn't let him do that. What a guy! Saved me hundreds!

Heike B.

3/17/2014

My review is based on the fact that the only option given for making an appointment is online. The earliest appointment available to me is more than two weeks out, too long to wait for a laundry room emergency. I called another plumber in the area and they are coming out in the morning. It's so much nicer, and helpful, to talk to a real human.

Magdalen H.

5/19/2011

In the world of Seattle Plumbers.....who are you gonna call? Joe's Plumbing Co. We have an older house and host of plumbing problems sprang up this year for the first time. We tried calling some of the companies on flyers we got in the mail. Some of them came to do a free estimate and the quotes were astronomical. And they kept adding on more and more fees as the estimate progressed which is a surefire way to make a customer feel uncomfortable....you just know they are trying to rip you off cause the price keeps escalating and they wont give you a straight answer about anything.

Recently our faucet on the outside of the house broke when we tried to turn it on for the first time after a long winter and we had to turn off the water main in the house to get the faucet to stop pouring out. We called Joes Plumbing based on the reviews that stated their services were based near our home, reasonable, and that usually things could be kept to an under $100 minimum. Being on a tight budget, that appealed to us. We were pleasantly suprised to meet Aris the owner of Joe's Plumbing. He came within 15 minutes of being called. 15 minutes into the estimate he found a way to turn off the water to just that outdoor faucet so we could turn on the main water to the house again. He offered to fix the faucet (parts $40ish, $labor $60ish) for about $100 and he said that we could call us if we wanted to get it fixed but now that our outdoor faucet was turned off we didn't have to hurry and could do it when we wanted to. Later he sent us a card that showed us the way the sewer lines ran out from our house because we asked him about sewer work but he doesnt do that, he did recommend some companies he thinks are fair and honest though. So how bout that? Aris spent about 45 minutes with us chatting and basically solved our problem temporarily without charging us or any high pressure sales technique. Now that's a way to win a loyal customer! When we do eventually get the faucet fixed or if we have future plumbing problems I know who we are going to call first. Aris at Joe's Plumbing!!!!! He's a rare honest bird in an industry that is a racket, where homeowners who know nothing about plumbing can become easy prey to larger more known plumbing companies....we are so glad we found this guy!!!!

Carrie S.

6/13/2012

Garbage disposal was not working . Joe's plumbing could have told me I needed a new one, but instead fixed it. Their honesty will save you money!!!

Joe S.

09/11/2012 12:00:00 SA

The service area is incorrect on Yelp. They only serve Ballard -- it should be updated. After I created an appointment on their website, I was later informed that they don't fix clogged downspouts and don't service the Montlake area at all, despite what's listed here on Yelp. It was a waste of time to set this up with them.

Laura H.

10/17/2011

Muchas gracias, to Joe's! My toilet was leaking and after the repair my brother-in-law did didn't fix the problem, I figured I should find a professional. Checked out the reviews here and gave Joe's a try. They have a great on-line scheduling system. They got to my place right on time. Took a look and let me know that the repair required parts that they needed to order and gave me an idea what the total cost would be. I was leaving on vacation and so scheduled them to come and do the repair when I returned et voila! Again, showed up right on time, did the repair and billed what they said they would. PHEW! I need never fear a plumbing crisis again. Thanks, Joe's!!

Jennifer R.

12/29/2011

Joe's Plumbing was great! A shot glass slipped down the disposal hole and I didn't see it when doing the dishes. As you can imagine when I ran it the glass clogged the disposal and caused it to stop running. Joe's came out and fixed in about 15 minutes - fast, friendly - would call on them again.

Charlie W.

02/03/2012 12:00:00 SA

In my 60+ years, I have owned numerous homes new and older, as well as rental properties. I have worked with numerous trades persons. Aros of Joe's Plumbing is the best I have ever dealt with. He showed up a couple of minutes early. He started the repair to my shower without delay. He had every tool under the sun to complete the job in a reasonable time and left the work area as clean as he found it.

David C.

5/13/2013

Found this company on Yelp. Scheduled online. The plumber came and fixed two problems we had, a clogged sink and a shower that had a leaky and very old valve. The sink took about 5 minutes. The shower problem took about an hour. He charged us $167. I will definitely recommend using Joe's Plumbing Co. and we will use them again for sure. Quick, professional and affordable service at its best.

L. H.

2/20/2012

I went down to my basement to find water all over -- a pipe had sprung a small leak. I called Joe's, and they managed to squeeze me in quickly even though they had other things on the schedule. I was afraid I'd get hit with a big bill and a recommendation to do a costly replacement of some old pipe. Instead, Aros (the head guy) patched up the pipe and said it would likely hold until we replaced our water heater in a few years. His assistant cheerfully vacuumed up all the water on the floor. What I had expected to be an expensive disaster was taken care of swiftly for a mere $60. Phew! Another time I had them fix a leaky toilet and unclog a bathtub drain -- also a satisfactory experience. And I love that you can make and cancel appointments online, which is very handy. Big up for Joe's.

Magie L.

03/08/2012 12:00:00 SA

I have to follow up on my recent experience with Joe's plumbing. Aros the owner came to our rescue recently when my water heater broke. He came over within a short time of being called and literally interrupted his dinner plans to make a quick stop at our house to show us how to turn off the water heater so that it wouldn't flood our basement. Then I met his wife who was patiently waiting for him in the car...nice lady!!!! The next morning he fit us in to his very busy schedule and put in an affordable top of the line new heater for us within about an hour and he still charged us less than Home Despot would have. The heater works great and he showed us a few other tips on saving $ and keeping it efficient. Why cant other plumbers in Seattle take lessons from this guy. Affordable, honest, quick service, puts customers first...knows how much customers disliked being jacked around on price and fake sales techniques where you get lured in and then slammed with a huge bill. He does business the old fashioned way and well we feel so lucky we found him. He also told me since i posted a review of him on yelp a while ago...he has been inundated with business and his positive reviews have skyrocketed..well im so happy to be able to recommend someone great. We love Aros....don't go to anyone else!!!

2 Sons Plumbing, Electric, Heating & Air