Tech City Plumbing

Positives: Professionalism, Punctuality, Responsiveness

I cannot recommend Tim and their services enough - very responsive, easy scheduling and they to fit me in for garbage disposal emergencies which I really appreciate.

Tim is professional, informative and friendly. He's super nice to drop by and help clean up the mess I made (again), thank you Tim for being so gracious and helping out in these stressful times!

Great business and great people. Highly recommend :)

After waiting weeks to make an appt to get someone to come by to give a quote for a tankless water heater, I didn't get the quote within 3 days as promised. After 1.5 weeks, I received a quote for the hardware but not the labor, and after several inquiries by text and phone, I heard nothing back. They ghosted me and I'm not sure why.

That said, Elvis is knowledgeable and friendly and I appreciated his explanations.

These guys were recommended to me by our inspector RW West. I was very disappointed with their service, and this is something I have fed back to our inspector.

Elvis and the other guy (Asian guy with blue contacts, maybe Tim?) came out to our house and basically refused to do anything related to the actual problem I called them out for, without first getting paid. I called them for the simple issue of installing a p-trap in a shower that had recently been renovated. The work was to be done in the crawlspace. Every other plumber that came out went into the crawlspace and looked at the actual issue and gave me a bid. Not these guys. They basically gave me a worst case scenario of what could happen and what probably needed to be done without actually knowing anything about my specific problem. They loved to talk but didn't listen. They had nothing but contempt for the work of the previous contractor and basically spoke as if they were the only two real plumbers and everyone else was a hack. I asked him if he would like to actually go down to the crawlspace before making a judgment on how difficult this task would be.

His exact words We don't go down to the crawlspace for free. That'll be $150. And then suggested that I do his job for him and go down there and send him a video.

He took my email and said he would give me a quote but never ended up contacting me or returning any of my calls or voicemails.

I'm not sure why they even bothered coming out if they were going to do nothing. It was a waste of both my time and theirs.

Avoid these guys unless you like your contractors to be arrogant and dismissive.

I have used Elvis and his team for a few years and they have always done a great job!   As a real estate broker, I have referred him to many clients and needed him on various jobs.  They are always timely, professional, friendly and reasonably priced! I highly recommend Tech City Plumbing!

Very happy with my experience. Needed a water heater moved temporarily while a bunch of water leak repair work was completed. Elvis and Tim(?) were friendly,  efficient, and accommodating. Wound up needing a new water heater due to leaks detected when they came out to reset the old heater. Unexpected work that they shoehorned into their schedule without issue. Highly recommend!

These professionals have an employer mentality and it shows. I had a tricky situation that required creativity and execution. They did great work and really personable. Looking for plumbing help, these are your guys!

WOW WOW WOW! What can I say about this company. Tim was absolutely fantastic! The best thing I can do is describe our experience. We called tech city about a faucet that wasn't working. They booked us less that two days later for an appointment at our convenience. Tim and his partner showed up right on time and were incredibly polite and professional. Tim listened to our problem and found the solution within 60 seconds! Not only did he find the problem, but he fixed it right away! Such an amazing company and will 1000% be using them exclusively in the future!

I cannot even begin to say how AMAZING Tech City Plumbing is, and especially Tim! This is our second time using Tim. Originally we were referred to Elvis (great customer service) who referred us to Tim because of availability. Number ONE: they are so honest!! Let's get to the point, no one wants to pay more than they need to. Tim was honest, and told us what we needed to repair but also told us things that didn't need to be done. He looked out for us. Number two: he responded to our request (arrived at our house) within 24 hours, both times! One of the visits we actually didn't have a problem, he showed us and didn't charge us. Who does that these days? I figured he would charge us a big fee for coming out, and instead told us that he values our business?!?! Where do you see that these days? I don't. The point is: when you hire a plumber, you look for integrity, honesty and a strong work ethic. Tim has all these. I would trust him with any plumbing job, big or small. I will be telling all of my friends and family about him. Look no further, go with Tech City and ask for Tim! Know that your money is going in the right place.

I would just want to say, Thank you so much! We were having a serious water pressure issue, awhile ago our hot water heater hot hose got a pin hole in it and we didn't know until our besetment was complete flooded! As I tried to shut the water off, and get the hose replaced. When I turned everything back on I guess I didn't turn the valve far enough and had been living with bad water pressure ever scent's. So I got tired of it and I asked my son-in-law for a recommendation of a plumber he used a few weeks earlier, he gave me tech city's number. Made an appointment and today was the day... Can you even guess what it was, yeah yeah.. I didn't turn the valve all the way back on.. Feeling pretty stupid, They were so kind! Turned the valve and did some checking and didn't even charge me, Who dose that any more? Thank you guys, 5 star's and a hug to boot!!!

Elvis accommodated me into their busy schedule and sent over plumbers Tim and Jared within a few hours of my call. They were on time, professional, friendly, and very helpful in educating me about what repairs were needed. They also gave me recommendations and suggestions on how I could address my irrigation plumbing issue and toilet repair. I would highly recommend them and use them again. It is hard to find a reliable and honest plumber these days so I was very glad to have found them.

Positives: Professionalism, Punctuality, Responsiveness

I cannot recommend Tim and their services enough - very responsive, easy scheduling and they to fit me in for garbage disposal emergencies which I really appreciate.

Tim is professional, informative and friendly. He's super nice to drop by and help clean up the mess I made (again), thank you Tim for being so gracious and helping out in these stressful times!

Great business and great people. Highly recommend :)

After waiting weeks to make an appt to get someone to come by to give a quote for a tankless water heater, I didn't get the quote within 3 days as promised. After 1.5 weeks, I received a quote for the hardware but not the labor, and after several inquiries by text and phone, I heard nothing back. They ghosted me and I'm not sure why.

That said, Elvis is knowledgeable and friendly and I appreciated his explanations.

These guys were recommended to me by our inspector RW West. I was very disappointed with their service, and this is something I have fed back to our inspector.

Elvis and the other guy (Asian guy with blue contacts, maybe Tim?) came out to our house and basically refused to do anything related to the actual problem I called them out for, without first getting paid. I called them for the simple issue of installing a p-trap in a shower that had recently been renovated. The work was to be done in the crawlspace. Every other plumber that came out went into the crawlspace and looked at the actual issue and gave me a bid. Not these guys. They basically gave me a worst case scenario of what could happen and what probably needed to be done without actually knowing anything about my specific problem. They loved to talk but didn't listen. They had nothing but contempt for the work of the previous contractor and basically spoke as if they were the only two real plumbers and everyone else was a hack. I asked him if he would like to actually go down to the crawlspace before making a judgment on how difficult this task would be.

His exact words We don't go down to the crawlspace for free. That'll be $150. And then suggested that I do his job for him and go down there and send him a video.

He took my email and said he would give me a quote but never ended up contacting me or returning any of my calls or voicemails.

I'm not sure why they even bothered coming out if they were going to do nothing. It was a waste of both my time and theirs.

Avoid these guys unless you like your contractors to be arrogant and dismissive.

I have used Elvis and his team for a few years and they have always done a great job!   As a real estate broker, I have referred him to many clients and needed him on various jobs.  They are always timely, professional, friendly and reasonably priced! I highly recommend Tech City Plumbing!

Very happy with my experience. Needed a water heater moved temporarily while a bunch of water leak repair work was completed. Elvis and Tim(?) were friendly,  efficient, and accommodating. Wound up needing a new water heater due to leaks detected when they came out to reset the old heater. Unexpected work that they shoehorned into their schedule without issue. Highly recommend!

These professionals have an employer mentality and it shows. I had a tricky situation that required creativity and execution. They did great work and really personable. Looking for plumbing help, these are your guys!

WOW WOW WOW! What can I say about this company. Tim was absolutely fantastic! The best thing I can do is describe our experience. We called tech city about a faucet that wasn't working. They booked us less that two days later for an appointment at our convenience. Tim and his partner showed up right on time and were incredibly polite and professional. Tim listened to our problem and found the solution within 60 seconds! Not only did he find the problem, but he fixed it right away! Such an amazing company and will 1000% be using them exclusively in the future!

I cannot even begin to say how AMAZING Tech City Plumbing is, and especially Tim! This is our second time using Tim. Originally we were referred to Elvis (great customer service) who referred us to Tim because of availability. Number ONE: they are so honest!! Let's get to the point, no one wants to pay more than they need to. Tim was honest, and told us what we needed to repair but also told us things that didn't need to be done. He looked out for us. Number two: he responded to our request (arrived at our house) within 24 hours, both times! One of the visits we actually didn't have a problem, he showed us and didn't charge us. Who does that these days? I figured he would charge us a big fee for coming out, and instead told us that he values our business?!?! Where do you see that these days? I don't. The point is: when you hire a plumber, you look for integrity, honesty and a strong work ethic. Tim has all these. I would trust him with any plumbing job, big or small. I will be telling all of my friends and family about him. Look no further, go with Tech City and ask for Tim! Know that your money is going in the right place.

I would just want to say, Thank you so much! We were having a serious water pressure issue, awhile ago our hot water heater hot hose got a pin hole in it and we didn't know until our besetment was complete flooded! As I tried to shut the water off, and get the hose replaced. When I turned everything back on I guess I didn't turn the valve far enough and had been living with bad water pressure ever scent's. So I got tired of it and I asked my son-in-law for a recommendation of a plumber he used a few weeks earlier, he gave me tech city's number. Made an appointment and today was the day... Can you even guess what it was, yeah yeah.. I didn't turn the valve all the way back on.. Feeling pretty stupid, They were so kind! Turned the valve and did some checking and didn't even charge me, Who dose that any more? Thank you guys, 5 star's and a hug to boot!!!

Elvis accommodated me into their busy schedule and sent over plumbers Tim and Jared within a few hours of my call. They were on time, professional, friendly, and very helpful in educating me about what repairs were needed. They also gave me recommendations and suggestions on how I could address my irrigation plumbing issue and toilet repair. I would highly recommend them and use them again. It is hard to find a reliable and honest plumber these days so I was very glad to have found them.

Great experience using Tech City! With a co-worker recommendation, called TechCity for a plumbing issue. Was so happy they were able to make it out pretty quick. Elvis and Tim were amazing. Both were professional and explained exactly what the issue was and showed me what they had to replace and what they had to do to fix the issue. Calling someone you really have no history with is typically pretty intimidating, but this company and the team they sent out, exceeded the expectations...
Highly recommend them!

If there were ten stars available, I'd give them. Yesterday I was caught in a bind when a homeowner in a building I manage brought in a handyman to do a plumbers job inside their condo, then required me to cover when the handyman couldn't complete the job. Tech City responded to my urgent call in a professional manner using Covid required equipment and finished the job within a couple of hours of my call to everyone's satisfaction.
I've worked with Tech City now for a few years and can't say enough about their strong knowledge of plumbing and construction in general. I often receive feedback from clients I've sent them to and receive only positive feedback about how much they liked working with their team as well.  Sure glad we met this group.
Debbie

Tech City Plumbing has proven to be a great referral.  Our kitchen sink hose had a leak and needed to be replaced.  Since it was under warranty we were able to get the part delivered and just needed someone to install it.  While this sounds like a simple task, I can tell you from past experience that sometimes when working with someone the hardest part is simply getting them to take a call, getting back to you, and showing up.  I was surprised on how easy it was to get ahold of Tim and that when on the call he actually took the time to listen and asses the situation.  Given we are in a condo and we didn't want to have an unfortunate leak into our neighbors unit below he was very helpful in being available the day the part arrived.  I am very happy with the service Tech City provided and while I hope I don't need to use them anytime soon, I won't hesitate when I do.

The service was great. They showed up early. They did a water heater replacement and our water is hot now! Elvis made sure to explain everything before and there were no delays and no surprise chargers, will use again!

I work in the Property Management field and encounter water leaks and plumbing issues on a weekly basis. In this industry I have worked with many plumbers, some good and some bad.

I met Elvis (one of the Tech City owners) because he was recommended by another property manager who used him frequently. I was quite happy with the service Tech City provided and now I reach out to Elvis and Tim (the other owner) for pretty much everything - water heater leaks, sewer pipe leaks, shower/bathtub leaks causing water intrusion to other units, troubleshooting sewer gas smells throughout condominium units, I have had them accompanying myself during unit inspections to check for potential plumbing problems, etc. The list goes on...

A couple of months ago the water heater at my own house started leaking. Immediately I gave Tech City a call and Tim was out the an hour later to take a look and educate my husband and I on the problem and solution. Our repair was pretty complex due to the age of the home and how the ducts and plumbing was originally installed. The next day (when we had decided what route to go) Tim and Elvis returned to take measurements and gather more information. They ended up having to re-work the ducts, install a 50 gallon tank on a stand. The 75 gallon tank we had that was leaking was just sitting on the ground. Thanks to Tech City I found out that is a huge no-no and very dangerous. They installed a booster on the tank so the water heats up quickly. It's nice because the water is immediately hot, we no longer have to waste water by letting it run for a bit to heat up. On the day of the new tank installation, both Elvis and Tim were at my home for an entire day getting everything running and to plumbing code.

Tech City is hands down the best company who I have done business with. If I call because I have a unit with an issue, I can always count on Elvis and Tim to respond right away. The homeowners are always satisfied with the quality of work and level of customer service they were provided.

I recommend this company due to the very fair with pricing, responsiveness, excellent customer service, the pride taken in the work they do, and the list goes on.

If you're needing a plumber who will take good care of you, give Tech City Plumbing and Drain Service a call. You won't be disappointed!

Thank you so much!