Best Plumbing Services in Texas

I have contacted West Austin Handyman twice now for a couple of pool issues related to damage that resulted from the freeze that happened a while ago. He responded quickly and did not waste any time to order the part I needed and have it installed.

The second time I was not in town, but he was willing and able to go to the house and diagnose the issue and again ordered and installed the part quickly.

I am looking to use him as my go to handyman for my rental properties due to his great communication and efficiency. I recommend others use him too.

They are amazing. They came out and checked our house for a leak and as it turns out, there was no major leak at all. Just a small issue with the guest bathroom toilet that caused our water bill to rise over the last few months. Another company (Reliant) had come out a few days earlier and told us that there was surely a leak in the slab of our house and they would have to come out and tear through our walls to fix it. Luckily, we decided to get a second opinion and Accurate gave us the information we needed to fix the issue (no tearing down the walls required). AND they were honest, very knowledgeable, and extremely nice and helpful. Thanks Accurate. If you're looking for honesty and reliability, they are your people!

Highly recommend Legit Plumbing. I had an unusual problem with my toilet, and Sam had to do a lot of research to come up with a solution that worked. I think his pricing is fair, and they did an excellent job. Happy to call him if I need any more plumbing work done.

We worked with South By Plumbing on multiple occasions and always I've got very clear explanations on what happened, what need to be done and what are the options. The quality of work was exceptional and I was happy about the price. On the last occasion I had disposal stuck and the issue was resolved immediately without any attention required from my side

What a great experience! I called them after being quoted $3,500 for a leak repair with my water softener through another company and they were quick to reply and get us in the books! They were able to have someone over to make our repair the next day for  around $500! Our plumber was friendly and very knowledgeable, and gave us lots of helpful information as to what we can do to keep our water softener longer but also what to do to prepare for a new one and what we will need in the future. Our whole experience was great and we will be using them again in the future!

I emailed Eligio concerning a certain leak in our home, and he quickly got back to me saying that it sounded like an easy fix and would be less expensive to take care of it on my own. He went on to offer personal assistance over the phone. I haven't even done business with his company and received this level of customer service. So many other professionals in the Austin area would probably have just gone ahead and scheduled an appointment to make money. How refreshing. I'm impressed.

they did a great job finding a part i couldn't find, but the 135.00 service charge caught me by surprise. So i paid 150.00 in total for a 15 dollar part...so make sure you get the free quote first.

I called last night about a broken pipe in the wall, young man called early this next morning, showed up and fixed it a great rate.

My roommates and I came home from happy hour, only to discover a leak in our bathtub. What began as a minor trickle from the faucet soon took a turn for the worse. Water seemed to be flowing from behind the tub wall. After some frantic googling of how to stop tub leak help and darting around our very creepy shed, I shut off the main water supply to the house and called our regular plumber.

Unfortunately, they were not available. Nor were the next two that I called and left messages for. Although I found many tips online for DIY plumbing, I didn't trust myself to not destroy everything accidentally, and I was beginning to feel anxious about leaving it overnight.

My next call was to Decker Plumbing where I spoke to Mac.  He was very warm and professional. He let me know that there is no extra charge with after-hours calls, which I was thankful for since that's not always the case.  He told me that Charles, the technician, would be arriving between 8-9PM and would give me a call when he was en route, which he did about half an hour til 8. I was super appreciative of their promptness all around.

Charles arrived, extremely pleasant and knowledgeable. He was here a little less than an hour and determined that we needed a valve and faucet replacement, but he could stop the leak for the time being and provide us with a patch-up so we could at least turn the water main back on (yay for running water!).  I was impressed by the efficiency and reassured by his support in this situation. We will go faucet shopping this weekend and make an appointment to have them come out and give us a more long-term fix.  Great service - we'll definitely go with them again in the future!

Late yesterday afternoon the the pipe to the outside faucet of our home broke. To stop the the flow of water I had to cut the water to our house. I started calling plumbers, hoping someone would come respond the same day and repair the pipe. Two of the four plumbers I called, there was no answer and I left messages asking them to return my call. The third plumbing company answered the phone but told me the dispatcher would return my call to schedule the repair. When I called Excalibur, they answered the phone and told me they would respond. Within 20 minutes the Excalibur employee (Richard) was at our home, repaired the break and the water to our home was restored.

Excalibur was responsive, friendly, and did a great job!

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Excellent customer service.

We initially had a bad experience with the first plumber that was sent out. I called Nick Gonzalez (the business manager) and let him know the situation. He performed a thorough investigation of the events and sent out another plumber a couple of days later at no charge to us. I spoke with Nick and David Cross, the CEO of AAA Auger, on a conference call and they completely rectified the situation. AAA Auger went above and beyond to ensure that my needs were met and made sure I was completely satisfied with the outcome. Excellent customer service.

Used Just Us plumbing to replace and install a new water softener (I purchased a Rheem unit)

I personally called and received prices from six different businesses;
Just Us Plumbing was the most reasonable....by over $300!!

Plumbing specialist Eric Barney was on time, took time to explain all aspects of the job, and installed the new unit in less than an hour!

I commend Eric for great service, and I highly recommend Just Us Plumbing if you need to replace a water softener.

I will make this short. ALD agreed there is a leak in my backyard. I paid $575 as they were positive, they could find it. The person that came out was all talk and kept telling me over, and over, how I need to call him since only one visit is included and he would come back out. My neighbor's yard is affected, and she even said it is obvious where the leak must be.
What did I get for this much money? An inaccurate report (in so many ways) and a 'Well, I don't know' result.
I had another detection company come out and they found the leak within 1 hour.
Lesson learned and waste of money.

Do not use them. I have a brand new system from them and have had numerous visits to fix within the first two years. I always tell  them what is wrong and they give me an excuse, and then after the 2nd or 3rd visit about the problem, they figure it out. All while the cost of visits are being charged to you. I make an appointment and they don't show up. Forget these guys.

Answering service said they didn't service area they show they have an office. Had to call and follow up myself to try to schedule service.

After successfully ci firming they did service my area (and allegedly have an office less than a mile from my house), they also confirmed they could perform the work I was requesting and would have a free service call to evaluate.  They required a 4 hour service call window, so I did a a 2pm-6pm window. After taking off a half-day to accommodate, I finally got a call at 6:30pm. The plumber simply told me they did not offer the service I needed (installation of a studor vent because my older house did not have a p-trap or vent for the washing machine drain). He told me at that time that they do not offer the service and he could quote the price to remove the faulting running trap and install a new one. I informed him I was not certain I even had a running trap, to which he said I probably did. I asked that he still come out to assess the situation just so verify. He fumbled around and said he would have to call his supervisor. He called back 5 minutes later and said it would be $12,850 to replace the running trap (that he didn't even know if I had). I asked that he still come out to look at it, and he said it would be $499 just to run a camera. No thanks, obviously a company that doesn't care about customer or the work.

Got a local small business to come out that next day, ran a camera for $75 to confirm I DID NOT even have a running trap, and they installed a new washing machine box, p-trap, and studor vent for less than $500.

Obviously a company that has grown too big to provide good service - have a 3rd party answering service that doesn't even know their service area, and plumbers that will do anything they can to avoid adhering to the service calls when their day is running long.

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