Best Plumbing Services in Texas

I am so happy to have found West Austin Handyman to tackle our to do list. I appreciated the responsive communication, professionalism, and really quality work for a fair fee. Excited to check off next project.

We called Accurate Leak & Line, left a message, and received a call back within 10 minutes from a very helpful representative. She walked us through their service options and pricing.
Clayton visited our home right on time with a call in advance. He quickly diagnosed the problem, which was a very simple problem that a different plumber had missed. In fact, we had been led to believe by that other plumber that we had a major slab leak. Clayton quickly fixed the real issue and wouldn't even accept the minimum service fee that we had been quoted. Our experience was that this is a company of high integrity and reliability. We will definitely be calling on them again in the future.

Highly recommend Legit Plumbing. I had an unusual problem with my toilet, and Sam had to do a lot of research to come up with a solution that worked. I think his pricing is fair, and they did an excellent job. Happy to call him if I need any more plumbing work done.

We worked with South By Plumbing on multiple occasions and always I've got very clear explanations on what happened, what need to be done and what are the options. The quality of work was exceptional and I was happy about the price. On the last occasion I had disposal stuck and the issue was resolved immediately without any attention required from my side

Eric was fast and professional! Glad to use this plumbing company in a bind at 4pm. Have used them for hot water heater install and a toilet install and no issues

My water heater went out and I called several plumbers.  Eligio was the most thorough when talking to me.  He asked me to email him a couple of pictures so he can pick up the right parts prior to coming out.  He showed up on time, finished on time, got the heater working and the actual price was $30 cheaper than what he had quoted.  I will definitely use Eligio again.

So pleased with Greenwave plumbing!  Showed up on time and fixed our issue in no time!   Very knowledgeable and helpful!

I really like Webster Plumbing. They helped us when our light went on for our grinder pump.
Not only did the test our pump to determine it was fine, but they found a bracket broke off and caused it to fall on its side. To add to our issues the sewer pipe going out was clogged. They corrected everything.
I would highly recommend them. Hard working and fair prices.

Last Sunday, I found myself unlucky when I woke up to a burst pipe in my backyard. During the freeze I forgot to keep my hose dripping. I was losing up to 12 gallons of water a minute. After going through my usual avenues I stumbled upon Decker Plumbing. The staff agreed to send someone out immediately. Mac was very helpful; he was able to turn off my water and have a new pipe replaced and insulated in just a few hours. Not only have I learned my lesson about preparation for a freeze but I now know who to call next time I'm in a bind.

First of all let me say that we have used Excalibur Plumbing in the past and they have done good work and at a reasonable price. This last time, we had them send a plumber to come out to flush the water heater at our residence and at a rental home we own. All seemed to go well, and it was the same plumber that did both houses, but after he left we noticed that we didn't have hot water in our house. Then we checked the rental house and the water heater was dripping from the faucet. Since it was after hours on Friday, no one at the main number answered and there's no ph number for emergency calls. I was able to call back the plumber that actually did the service, and he was rude and abrupt to me , said  he couldn't go back out, and to contact the main number. When my husband called him back after trying again to reach the main number, he was much more pleasant to him ,but  insistent that he could not come back out to take care of the problems. He them advised my husband  how to turn hot water back on that he forgot to do when he serviced our water heater, and to tighten the valve or faucet on the rental house water heater. The water heater continued to drip even after tightening it, and my husband had to run a hose from it out of the garage.Both things should have been taken care of when he serviced both houses. We had left several messages at the main number, but no one ever called us back on Monday.

I have used AAA Auger quite a few times over 15 plus years, mostly because they could often send a plumber the same day.  Recently I had them clear a clogged sewer line at a rent house (cleared it several times actually over a period of several months).  After camera inspection I was told main line was flat in places, with dips and backfall so not draining properly.  I decided to bite the bullet and have them put in new sewer line.  Was told it would take 3-5 days, but it was the week before Christmas, with some rain so I knew it might take a bit longer.  Ultimately it took four weeks before the new line was in and trench was filled in.  Why so long - their plumbing work failed City of Austin inspection twice - including because the new line had insufficient fall (too flat) backfall (dip or upward slope - sewer line should always be running downhill) and improper glue joints - so essentially my new line had the same flaws as the line I was replacing.  Fortunately, the City inspector caught these issues.  So, based on this alone I will not be using AAA Auger again in the future.  

In addition to this, my other reasons for not using them again are these: 1) During the above project I told them they could take down a small section of chain link fence to get the digging equipment in the back yard.  After the project was complete, they did not reinstall the fence.  I first emailed manager Nick Gonzales on Jan. 27th asking if someone would be coming back to reinstall the fence - no reply, even though I had replied to an email he had just sent to me.  On Feb. 10th I called the office and asked to speak to him.  After a pause I was told he was unavailable and was asked if I wanted to leave my name and phone number which I did -no call back.  2) Their plumbers get paid a commission and a few times I have been quoted different prices by different plumbers for the same type of job, I'm not comfortable with that and feel it can lead to inflated prices and recommendations for work that may not be necessary.  3) Likely because of the commission structure, each plumber wants to be paid immediately upon job completion so will call and ask for your credit card information right then.  I'm not comfortable giving my credit card information over the phone to a multitude of strangers.  I started telling them that I would call and make my payment through the main office.  I asked several times to set up an account but they always said they couldn't do that - only for commercial accounts.  4) Each time I had work done the only document they would send me was the auto-generated credit card receipt.  Since most work was for rentals, I wanted an invoice showing the date, work location and what work had been done for my records.  I would have to call the office each time asking for this and they always seemed to not know what I was talking about.  A few l times I just gave up and settled for the credit card receipt after asking several times for an invoice and not getting one.

These guys are great - cannot recommend highly enough!  I have had 3 different experiences with them and in each one I feel I was treated well, the prices were fair, the service was timely, and probably best of all - they just seemed focused on doing the right thing and providing old fashioned customer service.  They are one of the best service companies I have worked with.

I wish they would expand beyond plumbing services because I would use them for everything if they did.

I recently bought a home with a pool...turns out I bought hidden pool problems as well.
Serious pool problems.
Let's start with spa drainage pipes filled with concrete, which was most likely the result of a water leak....somewhere....
I have a vast amount of slate and brick work surrounding my pool, including brick walls and lots of trees...which means lots of roots!
I inquired with trusted pool and home contractors for discovery and repair work and the referrals were all the same - Call American Leak Detection.
So that is exactly what I did.
Mary Ann Douglass answered my call and she raised the bar on personal service.  In a timely and professional manner, Robert Douglass, kind of a no nonsense cowboy and his crew, used state of the art technology to identify what, where and how to make all this mess right.
And that they did!
All on a very reasonable timeline and price these experts resolved my pool and leak problems, while protecting the expensive and extensive slate, brick work and landscaping.
Then, to top it off, they slapped a serious guarantee on their work!
The caliber of performance by American Leak Detection was exemplary!
A truly exceptional company!
Thank you!
Dr. C. B.

Elmers is a place you call when you want salesmen not hvac experts. They make a very convincing and well backed argument on why you need a whole new $37,000 system when you called for a clogged pipe. They use many sales and manipulation tactics in a positive and seemingly educated light making you think that you need their services.

They use every psychological tactic such as going through emotional ideas (why the van is pink, make you watch a three minute video about a tragedy),
highlight all the flaws of your system, stating that the other completion would ignore them and charge me more.
Also hinting that other competition would ignore the flaws and my safety would be compromised. They use exclusivity saying that they are the only service that is as thorough as them and no where else will offer that.
They use fear and uncertainty to sway you into make the certain choice of getting their ridiculously expensive and unaffordable services.
They make sure to overload you with information and overwhelm you with problems so you have something to fall back on.

In the span of a week, I had two different elemers employees out at my house , and they were saying inconsistent problems.

The technicians were also not too experienced with hvac. The first guy was doing this for 5 years (that's fair) but the senior technician was less than 7 years experiencein hvac. Not sure if that's normal, It just seemed sketchy?

They kept pushing me to make a decision and hinting that I needed to make a decision before they left my house.

There were many many red flags of this company but I kept ignoring them in good faith. I have never been gas lit like this before lol.

I had a family owned company come out and fix the problem in less than an hour. They checked everything and cleaned and maintained my system for a way less money and never tried to sell me on anything. (The people that worked on my system had over 18 years of experience) They said that places like Elmer's is great for their business so I guess that's something to laugh at!

This company will hustle you out of your money with a smile on their face!

Update: I called them to ~respectfully~ complain and they said the manager would call me back and I never got a call back. I also saw posts of people getting bribed with steakhouse gift cards to take their bad review down LOL little do they know I'm a vegan ! #slay

Answering service said they didn't service area they show they have an office. Had to call and follow up myself to try to schedule service.

After successfully ci firming they did service my area (and allegedly have an office less than a mile from my house), they also confirmed they could perform the work I was requesting and would have a free service call to evaluate.  They required a 4 hour service call window, so I did a a 2pm-6pm window. After taking off a half-day to accommodate, I finally got a call at 6:30pm. The plumber simply told me they did not offer the service I needed (installation of a studor vent because my older house did not have a p-trap or vent for the washing machine drain). He told me at that time that they do not offer the service and he could quote the price to remove the faulting running trap and install a new one. I informed him I was not certain I even had a running trap, to which he said I probably did. I asked that he still come out to assess the situation just so verify. He fumbled around and said he would have to call his supervisor. He called back 5 minutes later and said it would be $12,850 to replace the running trap (that he didn't even know if I had). I asked that he still come out to look at it, and he said it would be $499 just to run a camera. No thanks, obviously a company that doesn't care about customer or the work.

Got a local small business to come out that next day, ran a camera for $75 to confirm I DID NOT even have a running trap, and they installed a new washing machine box, p-trap, and studor vent for less than $500.

Obviously a company that has grown too big to provide good service - have a 3rd party answering service that doesn't even know their service area, and plumbers that will do anything they can to avoid adhering to the service calls when their day is running long.

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