Best Plumbing Services in Texas

We were quoted 4000 for a repair from another company and they were able to find a fix for $245. Very glad we used this company!!

Steven was our plumber and he was wonderful. He found and repaired 5 pipes that had burst. The damage is immense but he climbed ladders and methodically found each burst pipe. The wet Sheetrock and insulation was a huge mess but he kept working through each leak. He tried to get a restoration company to come help with the mess. I would highly recommend the company especially if Steven is your plumber.

I have had nothing but the best from these guys. The owners and their staff are honest, up front and trustworthy. I would recommend this company to anyone.

Same day service, reasonable prices, no service fee just to show up.  Thank you for the quick repair.

I had to have major work on my wash out.  There were roots growing into my line and the connections were off.  Stram was great and walked me through it all showing me everything on his camera.  The price was very reasonable and they did quick work.  I'm very thankful to their professionalism and work quality as I was in a tough spot.

I am very thankful I reached out to Mike for my plumbing issues. Mike was very responsive and prompt and did a fantastic job.

***revised 12/11 to three stars for:
Pros:
-Upfront pricing
-resolution of two problems after calling them back out
-camera-ed my system at no charge after the error
-Carissa Stinson makes genuine efforts to hear my frustration
-warranty on work good for 12mos

Cons:
- felt like I didn't get what I initially asked for in inspection of system BEFORE installing flooring, which will now cost me time and money
- didn't perform quality inspection after work causing me to call them back out more than once
- didn't perform thorough testing/inspection of gas line to fireplace before selling me new line
- didn't provide me with requested materials for insurance and have no recorded notes of phone conversations requesting this info

Still, they have plenty of 5-star reviews. Sometimes relationships just don't work out. Might have just been a bad time for them. You may have better luck, and they might make the necessary changes so that my experience does not get repeated. This is my hope for them as I desire small, local businesses to be successful. I had really high hopes about them based on the recommendation....it just didn't work out for me.

****Original post:

Highly recommended by a trusted source...ultimately let me down.  

After buying a house I had some time before move-in to get some necessary repairs and renovations done. LS Plumbing was highly recommended by a close friend. They came out as scheduled. Upfront pricing so no surprises. Pricing was high, but based on recommendation I assumed it would be good work, and I was tied up with other things.  I asked for an inspection of total system, and let the tech know of a specific issue relayed to me by the seller. He diagnosed the first minor problem he saw and went no further. I asked That's all? and the tech indicted yes. I felt confident in their expertise and moved forward with installing flooring throughout the house. After move-in we had a major backup and called them back out. They diagnosed a sewer line issue under my living room slab (and brand new floor). The tech's response was wish we had known about this a month ago.....which did nothing to make me feel better about the new flooring having to be taken up at my own expense and the disruption for my family...which again, I wanted to identify and resolve BEFORE moving in.  The rest of the work was poorly done and they made two more trips out to try and resolve....which could've been caught in the initial call had there been some quality control, or even a simple thorough inspection. I diagnosed on my own that they had installed a part backwards. This was also extremely frustrating as I am NOT A LICENSED PLUMBER, and they missed it TWICE before.  The office manager (Mrs. Stinson) genuinely seemed to care about how their company let me down. However, there was very little accountability from Mr. Stinson beyond admitting that the work had been of poor quality.

I still have a sewer repair to complete, but I have vacillated between giving them another chance to do good work...and not giving them another penny.  

Ultimately, they self-selected themselves out. I needed a quote and description of work to turn into my insurance agent for possible claim. After multiple requests (and assurances from them that they would provide) I gave up. I think they were hoping I would go away. And this review will live on the internet forever, which is a shame because nobody is perfect...and they had opportunities to get it right, but they didn't want to.

We bought a new home and found it took almost forever for hot water to get across the house. The house previously had a foundation leak and I was concerned a new re-circ hot water pump would stress the pipes again. Bobby came out and suggested a smart plug that would learn our routines. He completely rerouted the circulation of the hot water and added a re-circ pump and expansion tank... I spoke w 2 other companies, but no one observerved the situation more comprehensively than Bobby. I felt he really listened to my concerns and explained his thoughts thorougly. The bid was reasonable. Work was professionally done (without shortcuts). I think I just found my new go to plumber!

Kenny and Janice are a great team.  As the son and brother of a plumbers I know good work.  Kenny does quality work for a fair price.  I give them the highest recommendation.  Great work, easy to deal with, and fair prices.  What more could yo want?

Another great experience with this  company and the owner Jerry. We had to have both water heaters replaced. I rang around for quotes and David their master plumber gave me a highly competitive deal.  Jerry also called and added to the deal. From estimate to installation took 2 days! Great service and great pricing!  I highly recommend this company for all your plumbing needs.

These are some of the good guys! I've been through a lot of plumbers and they are honest, fair priced and on time. A second leak occurred immediately after a disposal was replaced and they came right back out and didn't charge again.

I own a property management company and finding reliable and knowledgeable plumbers has been the single biggest obstacle we have encountered. However, when we found Professor Plumber, we knew we would have a great vendor partner. Several days ago, I personally experienced a plumbing issue at my own home and when I called, they were here within a couple of hours, cleaned the line, ran the camera and determined the cause. Tyler was diligent and did not give up until he located the problem. With this old house, it's always with great anxiety that I have a plumbing issue because I do have cast iron but working with Professor Pipes, my mind is at ease knowing they're going to be honest, thorough and with reasonable pricing. This gives me comfort also knowing they are servicing my property management clients with the same level of care. Highly recommend.

If I ever need an electrician I will call Tioga. For an upfront, honest and fair price quoted, I found out what the problem was and various recommendations on how I can resolve.

He waited for me to return from an errand and was very knowledgeable and professional.  For once I knew I had found an angel of a company who I trust to be totally transparent and not price gouge me!  So glad to know you are in my area!

Very good worker. Our service man was Tyler, and he came out quickly and got the job done efficiently. We had some leaking from our old toilet on the second floor, and it needed a new wax ring. Tyler led us through the process, letting us know at every step the cost of each procedure. He also let us know what it would cost to replace any parts that may be needed in the future. He fixed our problem easily, and was done in a jiffy. We will be calling this company for future repairs.

I've used Legacy Plumbing for a number of years. I find Legacy Plumbing to be very trustworthy and reliable. In addition, I usually ask for Kelly who  is very effective in explaining what needs to be done as Kelly has made a number of repairs at our home. I have no reservation in recommending Legacy Plumbing if you are in need of a Plumber.

We had experience a leak around the toilet,  the response time was the next day.  The Plumbers  check the problem, we decided to replaced the toilet, that we purchased from the store. The plumbers returned in a timely matter to install the toilet.  Plumbers very friendly and professional.
Thank you.
Jeff & Diane

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