Best Plumbing Services in Texas

Brad came out to fix one of the issues that we've been consistently having with our plumbing.  After speaking with him and giving him a good understanding of what has been happening and he went out of his at to figure out the actual issues and then fix the issue. He was extremely knowledgeable and very nice and tolerant of my many questions. This was by far our best experience with a Plumber ever and we've had many.

Daryl & Chris were AWESOME! They came out and installed a water line for me. Pricing was good and they worked fast. Took less time than I was originally told, which was great. We will definitely use ABC in the future. Super excited that I can finally use the water & ice function on my refrigerator. Thanks guys!

True plumbing was recommended to me by Gateway Church so I called them. The problems that needed fixed was the leak right around my water meter and my toilet water tank. I told them about these before they came to my house. The water leak by the meter cost me $2400. They had to replace the blue metal tube that is now outlawed according to them. They told me they would fix my toilet for free (water kept running) even when not in use. They had the wrong parts for the toilet so they took a photo of my toilet telling me they have to order the parts and let me know. This happened in late March. It's now mid May and I haven't heard from them. And I don't know if I ever will.

Update: May 25, 2017
True plumbing came today and apologize for the delay in fixing my toilet. It's good to know that true plumbing care about their reputation. They took ownership of the problem which what a good business is about, following through and keeping promise.

Fast, honest and reliable. Will have them back for sure!!!!

My water heater stopped working on a Saturday morning. They got a crew out that day to assess. We didn't know if our heater was still under warranty and they researched that for us and helped us minimize our out of pocket costs. They had us up and running 2 days later which was amazing considering we were working within a warranty challenge etc.

These folks are the real deal!!!

After being quoted around $6000 by another local plumber, who told us our main line needed to be totally replaced, we decided to get a second opinion, and boy oh boy, am I glad we did!!!

Blake and his teammates Brand (I believe) and Joseph were fabulous!!!

Prompt, professional, and courteous, they managed to address and resolve the issue (roots in the pipe... I'm getting that dumb tree taken down.) in less than an hour!

And it didn't cost a fraction of the original quote.

Call these folks. They're friendly, and most importantly, trustworthy and honest!!! Thanks again y'all!

I am very thankful I reached out to Mike for my plumbing issues. Mike was very responsive and prompt and did a fantastic job.

***revised 12/11 to three stars for:
Pros:
-Upfront pricing
-resolution of two problems after calling them back out
-camera-ed my system at no charge after the error
-Carissa Stinson makes genuine efforts to hear my frustration
-warranty on work good for 12mos

Cons:
- felt like I didn't get what I initially asked for in inspection of system BEFORE installing flooring, which will now cost me time and money
- didn't perform quality inspection after work causing me to call them back out more than once
- didn't perform thorough testing/inspection of gas line to fireplace before selling me new line
- didn't provide me with requested materials for insurance and have no recorded notes of phone conversations requesting this info

Still, they have plenty of 5-star reviews. Sometimes relationships just don't work out. Might have just been a bad time for them. You may have better luck, and they might make the necessary changes so that my experience does not get repeated. This is my hope for them as I desire small, local businesses to be successful. I had really high hopes about them based on the recommendation....it just didn't work out for me.

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Highly recommended by a trusted source...ultimately let me down.  

After buying a house I had some time before move-in to get some necessary repairs and renovations done. LS Plumbing was highly recommended by a close friend. They came out as scheduled. Upfront pricing so no surprises. Pricing was high, but based on recommendation I assumed it would be good work, and I was tied up with other things.  I asked for an inspection of total system, and let the tech know of a specific issue relayed to me by the seller. He diagnosed the first minor problem he saw and went no further. I asked That's all? and the tech indicted yes. I felt confident in their expertise and moved forward with installing flooring throughout the house. After move-in we had a major backup and called them back out. They diagnosed a sewer line issue under my living room slab (and brand new floor). The tech's response was wish we had known about this a month ago.....which did nothing to make me feel better about the new flooring having to be taken up at my own expense and the disruption for my family...which again, I wanted to identify and resolve BEFORE moving in.  The rest of the work was poorly done and they made two more trips out to try and resolve....which could've been caught in the initial call had there been some quality control, or even a simple thorough inspection. I diagnosed on my own that they had installed a part backwards. This was also extremely frustrating as I am NOT A LICENSED PLUMBER, and they missed it TWICE before.  The office manager (Mrs. Stinson) genuinely seemed to care about how their company let me down. However, there was very little accountability from Mr. Stinson beyond admitting that the work had been of poor quality.

I still have a sewer repair to complete, but I have vacillated between giving them another chance to do good work...and not giving them another penny.  

Ultimately, they self-selected themselves out. I needed a quote and description of work to turn into my insurance agent for possible claim. After multiple requests (and assurances from them that they would provide) I gave up. I think they were hoping I would go away. And this review will live on the internet forever, which is a shame because nobody is perfect...and they had opportunities to get it right, but they didn't want to.

We got kitchen drain stoppage, found out by the team that it was because of the grease build-up. Bryson and his coworker came out as soon as possible and got it fixed at a reasonable cost. He doesn't hesitate to share what they did to resolve and tips on keeping it trouble free. This business is also one of the plumbing businesses without service trip charge add-on like a few plumbing places I contacted, just the charge for what they do.

Kenny and his son replaced my water heater and they did a wonderful job. They both were very knowledgeable, courteous, and precise. I would highly recommend them to anyone in the Verde Valley. And I would also use them again.

Took care of my issue and went the extra mile to get my pipes working again

I have used them for years now and never once had a bad experience. They always show up when they say they will and have always done a very good job. I use them for my house, my mothers and our rental property. Price is reasonable and plumbers are very professional.

I own a property management company and finding reliable and knowledgeable plumbers has been the single biggest obstacle we have encountered. However, when we found Professor Plumber, we knew we would have a great vendor partner. Several days ago, I personally experienced a plumbing issue at my own home and when I called, they were here within a couple of hours, cleaned the line, ran the camera and determined the cause. Tyler was diligent and did not give up until he located the problem. With this old house, it's always with great anxiety that I have a plumbing issue because I do have cast iron but working with Professor Pipes, my mind is at ease knowing they're going to be honest, thorough and with reasonable pricing. This gives me comfort also knowing they are servicing my property management clients with the same level of care. Highly recommend.

If I ever need an electrician I will call Tioga. For an upfront, honest and fair price quoted, I found out what the problem was and various recommendations on how I can resolve.

He waited for me to return from an errand and was very knowledgeable and professional.  For once I knew I had found an angel of a company who I trust to be totally transparent and not price gouge me!  So glad to know you are in my area!

I would like to thank  Direct Source Plumbing for coming to my rescue.  They did an outstanding job. I had called a different plumbing first to diagnose my problem. The first plumbing company said that I had a slab leak. This company told me that I had to options to fix the problem.  One was to re-pipe  the plumbing through the attic, which was less expensive or they could tear up my slab, which was more expensive. They were also going to have rip out my walls to get to the pipes. It was then going to be up to me and my insurance company to repair the damage they created. I had a very uneasy feeling about their assessment of the situation. I called Direct Source Plumbing for a second opinion before any work was done by the first plumbing company. The Direct Source plumbers  took the time to listen to my concerns and then proceeded to do a follow up inspection. The Direct Source plumbers found the source of my leak within minutes. They said it was NOT a slab leak at all. They discovered that I had a leak in one of my pipes in my sprinkler system. All the other work that the first plumbing company was going to do  and CHARGE me for was unnecessary and also fraudulent.  Thank you again Direct Source Plumbing for coming to my rescue.

                              Glenn

Timely, top-notch and professional service from Legacy, and Sean, the tech. Happy with the price, too. Ask for Sean!

Black Tie service tech did a great job on fixing our Roman tub cold water faucet handle, several other plumbing companies came out and could not fix the problem and I'm going to request them all the time now...A#1 Business!

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