Best Businesses in Austin, TX

We lost one leg of our power at the pole. All Community Electric sent someone out within an hour of me contacting them. Turned out we needed a new service installed. They got it done the same day.

Steve is a master electrician who is actually an instructor for other electricians. He's done work for us for years, installing a 12V system of exterior lighting that goes on and off automatically, adding a cable outlet, installing ceiling fans, even coming over on a Sunday afternoon to fix our phone cable when I chopped a foot out of it. He also cabled my offices for the computer network. Great service, very helpful, and at a reasonable cost. He stays pretty busy, but I think he's one of the few electrical contractors who likes these small jobs. Really, I think he likes helping people...

Our house went dark .
we called around  for a electrician only  one responded  that  they could do it that day
within the hour the technican arrived  after checking everything  out he told us it was a  blown breaker  .fixed in minutes  with a new part from  lows .
he was on his way to a conferance when we called and as he solved  the problem in a matter of minutes he said there will be *** no charge ***
not many bisiness  give you a free ride expecially  in a emergency situation  like that

we cannot express enough thanks to J R  Ketter  for his  kind act .

this company is on our  list to call when needing someone with  electrical expertise,   put the company on your list as well.

Some of our lights weren't working. Electric panel required work. Same day response which was fabulous since we had company coming

Christian easily deserves the 5-star rating he's averaging here. I've had him out for a couple of jobs now (one fairly simple and a second a little more involved). He's thorough, detail-oriented, and explains the job to you as he's going along to ensure you're comfortable with the work and cost. In terms of his customer focus, he's great - responsive to phone calls or texts, which sounds easy enough but isn't always the case with a lot of folks. Plus, Christian is just a really interesting guy to chat with while he's working. All around good experience.

Tried to contact Remedy Electric today for a rough quote for some electric work that we needed done in our backyard.  We had an above ground pool installed and required a junction box at the sight of the pool.  

I was told by Teresa, and I quote, We do not provide free Estimates,the fee will be 50.00 dollars This will allow the electrician to Determine what is needed to give you the price, If you accept the Estimate, at the Compilation of Project the 50.00 Dollars will be removed if charged.

I'm really shocked.  Of the twenty-two companies with certified and bonded professionals I contacted, today, all of them gave me a rough quote, and every single one of them offered to come and provide a true quote at no charge.  I'm just really surprised that this company refuses to be competitive in its own market!  

There's no way I would ever entertain future work with a company so disinterested in garnering my business.  To not even _try_ to offer something... it just smacks of being completely disinterested, and that's not a good sign in a field where attention to detail, and commitment to perfection is vital!  

Strangely surprising, and a complete disappointment.

[Also, whenever a professional responds so illiterately, that's a bad sign, as far as I'm concerned.]

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7/7:

Teresa,
I contacted 21 other companies who do bonded, certified electrical work to get quotes, yes, I did.  I did not say that I contacted them solely by phone.  In truth, it was a combination of work done through email and by phone.  Why that comes as such a shock, I don't know.  

Maybe it's just that electronics (like computers and cell phones) are foreign to you, but a lot of us use them to communicate on a daily basis. You seem so confused by the quotation process!  

You asked how your competitors knew the particulars of the job?  Simple. They asked me.

As I said, I was looking for a rough quote, and got them from several of your competitors without any confusion, or contempt.  The top three that I'm workings with-- companies rated higher than yours on both Yelp and Angie's List-- saw your response, and had commentary of their own to add. Like, one said, Why doesn't she just try asking those questions beforehand, rather than ranting about them in response! While another added, How difficult is it to respond in email, like we did?  It seems like your competitors weren't nearly as confused about having a conversation on the internet.  For you, mores the pity.

I'm not looking for a handyman service.  I'm looking for an insured company with top-notch professionals.  A company committed not only to excellent service, but to doing a job-- not cheaply -- but economically.  And, seriously, if you think that's a _bad_ thing... it's really no wonder several of your customers complain about your prices (look it up).

Speaking of looking things up!  You might want to look up the word 'slander' in a dictionary (to do this, get in your car, drive down to the public library, ask the librarian what happened to the card catalog, find out they've been out of use for the last ten years, then ask for help on how to do a search on the internet-- I know how much technology confuses you).  

You've accused me of maliciously or falsely defaming your company, but what I've done here is simply quote (and verbatim, too) from your response to me on Angie's List.  Then I provided my opinion on our communique.  Everything that I've posted here has been 100% factual.  No lies necessary.  Let's face it, lady, I don't have to lie to make you look bad, you do just fine on your own.  

By the way, the word you're actually looking for is 'libel', not slander (one is written, while the other is spoken). I get that you have problems with words, though, so....  I think it would really help if you invested in a dictionary (or, and I'll give you this piece of advice for free (despite how valuable my time is!) You can always use dictionary.com.  Very handy!  Don't worry, no need to thank me!).

Before I go, I had a final word about this cheap, cheap, cheap thing you keep doing.  You said that I said I was looking for the work to be done cheap.  Here's what I said in my original Angie's List response: I'm hoping it's something we can get done simply and relatively cheaply. You have several specials, and I'm not sure if any of them could be used/combined, but I'd really like to see if I could get a quote for the parts/labor.  

It's sad when a customer can't ask for quality and value without being crudely mocked by the company they came to for service.  Why anyone would ever work with you... when they can see, word-for-word, how little respect you have for not only a potential new customer, but for service done at a value, too... is beyond me.

I had a tricky wiring problem in my old, old house. Robert spent many hours to find and fix the problem. Also Robin went out of her way to work with me on the billing, and also to work with my not-so-easy-to-deal-with insurance plan. I would recommend them to anyone!

I contacted Brian to bid on an electrical job recently. Brian was easy to get a hold of, returned calls promptly, and provided my requested quote and information in a fast and efficient manner.  
While I ended up choosing another contractor for the job due to their proximity to the service location, I would not hesitate in utilizing Brian's services in the future if I have additional electrical contracting needs.

Always on time!  Clean, sober and professional!  The installation was flawless and they cleaned up after themselves before they left for the day.   I appreciated Trey's dedication and speedy service when all of the other electricans failed to return my phone calls.

Great service and communication.  The technician who serviced our a/c was thorough, knowledgeable and took time to explain his work to my spouse.  Highly recommend and look forward to talking to Lykos about some upcoming electrical needs.

Mr Walton has helped us diagnose issues with a tankless water heater, and separately help with electrical for a mini-split installation. Always great service and very communicative

I have a sauna at my home that worked well for several years.  Then the timer developed a problem.  Out of warranty, I bought a new one, but it had the same problem.  So I called in Jarred, and he was able to come in a couple of days.  He diagnosed a broken (and wrong type) circuit breaker, and put in a new, appropriate kind.  Problem solved, and I am again enjoying my sauna.  The cost was also very reasonable, just the trip charge and the cost of the circuit breaker.

Dustin was great. He was prompt and courteous, and I was highly satisfied with the work. I will absolutely call him again for any future electrical work, and I highly recommend LiveWire Electrical Services.

Best electrician I've ever used. Very courteous on site and attempted to troubleshoot prior over the phone prior to sending a tech to save me money! No need to shop around. Highly recommend!

Amazing response and workmanship.  Had a problem with a GFCI circuit that I was unable to figure out.  Called in the morning and they were here at 10am.  An amazing response.  They troubleshot the circuit and found the problem with the fan on the pergola.  Quick repair.  Now have lights and my water feature working again.  A very reasonable price.  Support our local Liberty Hills folks.  I have two other jobs I've been putting off and I will certainly have them to the work.

Doug is incredible!!  He's very responsive, transparent and detailed.  I used the Yelp request a quote and I'm so glad I did!  Not only did he respond quickly the first time, but with every question I had thereafter.  He came out the next day for a quote and had a break in his schedule to help me the following.  When the electricians store didn't have everything he needed, he had them deliver it to my house (at their cost) while he was working to make sure he completed everything I asked for.  When he left, you could hardly tell anyone was even there.  He takes time to make sure there are moving blankets down (to not take a chance of damaging the floors) and plastic over everything.  He double and triple checks to ensure all his measurements are accurate and even and makes sure to point out anything that may be off to make sure he's doing everything to make your house just how you want it.

I've been dreading doing any upgrades to my house, but after this, I would have Doug back any day, any time, no matter what I had going on.  I will never use another electrician!

Fast, friendly services.  Fair pricing and quality work.

Checked on a electrical outlet that wasn't working properly and installed a Ring doorbell.

Really can't ask for more.

I needed custom LED lighting put in my Condo they did an amazing job. They also installed a charging station for my Tesla in no time. Super friendly professional Great Service!

We've used Eugene Kubelka for many years for our electrical needs, and have always been pleased with his service.  He and his assistant are professional, knowledgeable, easy to have around, conscientious, and honest.  He arrives when he says he will, and completes the work in a timely manner.  Plus, he's a super nice guy.  I highly recommend him.

Highly recommend! Responsive and quality work. I received a better price than others had quoted me and I think overall a better job was done than would have been otherwise. Great company!