Best Businesses in Austin, TX

I called A.C.E. On a Saturday around 3:00pm. I had no lights in my kitchen and was going to be entertaining at 6:00. He said he was just about home and was calling it a day, but he would be happy to come by and fix the problem. 10 mins later he was there. Not only did he fix the kitchen switch, but a dead outlet in my bedroom. He got up in the attic and found a shotty splice that was causing the dead outlet. Now I have power on the only wall where I can put a tv in my bedroom. Old school customer service!!!! A.C.E. Really saved the day. The total cost was awesome for odd hours on the weekend. He's got my business!!

This is the fourth time I've called on Steven. The first was several years ago after I first bought my house. There were some strange surges and outlets going in and out randomly. Steve identified all the problems and also made some suggestions that would need to be addressed down the road. The second was to install a new line for a hot tub. His installation we very professional and at a fair price. The third was after work from a contractor to the exterior of my house. They had to pull my main panel from the house and when reinstalling it, they caused some issues which pretty much reuined my outside panel. The panel was old and part of the suggested improvements Steven had initially suggested. When I called, he was already busy with another job and wouldn't be able to make it out as quickly as I needed. He offered another company even though he knew it would be an expensive job. So this last time, I needed a replacement breaker and line for a new hot tub. Steven gave me very fair pricing and the work was completed on time and with excellence. I highly recommend Lyons Electric and will be calling on Steven again should the need arise.

Our house went dark .
we called around  for a electrician only  one responded  that  they could do it that day
within the hour the technican arrived  after checking everything  out he told us it was a  blown breaker  .fixed in minutes  with a new part from  lows .
he was on his way to a conferance when we called and as he solved  the problem in a matter of minutes he said there will be *** no charge ***
not many bisiness  give you a free ride expecially  in a emergency situation  like that

we cannot express enough thanks to J R  Ketter  for his  kind act .

this company is on our  list to call when needing someone with  electrical expertise,   put the company on your list as well.

Several neighbors recommended Mike Gingokaski at Superior Electrical.

We had 2 jobs that needed his services...to add an outlet in the bathroom near the toilet for a bidet and to fix an outlet that kept tripping the breaker.

Mike came out to give us an estimate.  We were happy with his quote and went ahead with the work.

On the day of, he was prompt and found out right away why our outlet was tripping.  He repaired that and then installed new outlet in our bathroom.

All in all, he did a great job...very knowledgeable and is a master electrician.   Totally recommend him.

Had a very good experience even though we didn't use him for service. He was booked up till the next week and made some good recommendation on what the problem might be and how to fix it. He also gave referral to another very nice company which was also helpful. Would try to use him again when he is less busy. hopefully.

Tried to contact Remedy Electric today for a rough quote for some electric work that we needed done in our backyard.  We had an above ground pool installed and required a junction box at the sight of the pool.  

I was told by Teresa, and I quote, We do not provide free Estimates,the fee will be 50.00 dollars This will allow the electrician to Determine what is needed to give you the price, If you accept the Estimate, at the Compilation of Project the 50.00 Dollars will be removed if charged.

I'm really shocked.  Of the twenty-two companies with certified and bonded professionals I contacted, today, all of them gave me a rough quote, and every single one of them offered to come and provide a true quote at no charge.  I'm just really surprised that this company refuses to be competitive in its own market!  

There's no way I would ever entertain future work with a company so disinterested in garnering my business.  To not even _try_ to offer something... it just smacks of being completely disinterested, and that's not a good sign in a field where attention to detail, and commitment to perfection is vital!  

Strangely surprising, and a complete disappointment.

[Also, whenever a professional responds so illiterately, that's a bad sign, as far as I'm concerned.]

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7/7:

Teresa,
I contacted 21 other companies who do bonded, certified electrical work to get quotes, yes, I did.  I did not say that I contacted them solely by phone.  In truth, it was a combination of work done through email and by phone.  Why that comes as such a shock, I don't know.  

Maybe it's just that electronics (like computers and cell phones) are foreign to you, but a lot of us use them to communicate on a daily basis. You seem so confused by the quotation process!  

You asked how your competitors knew the particulars of the job?  Simple. They asked me.

As I said, I was looking for a rough quote, and got them from several of your competitors without any confusion, or contempt.  The top three that I'm workings with-- companies rated higher than yours on both Yelp and Angie's List-- saw your response, and had commentary of their own to add. Like, one said, Why doesn't she just try asking those questions beforehand, rather than ranting about them in response! While another added, How difficult is it to respond in email, like we did?  It seems like your competitors weren't nearly as confused about having a conversation on the internet.  For you, mores the pity.

I'm not looking for a handyman service.  I'm looking for an insured company with top-notch professionals.  A company committed not only to excellent service, but to doing a job-- not cheaply -- but economically.  And, seriously, if you think that's a _bad_ thing... it's really no wonder several of your customers complain about your prices (look it up).

Speaking of looking things up!  You might want to look up the word 'slander' in a dictionary (to do this, get in your car, drive down to the public library, ask the librarian what happened to the card catalog, find out they've been out of use for the last ten years, then ask for help on how to do a search on the internet-- I know how much technology confuses you).  

You've accused me of maliciously or falsely defaming your company, but what I've done here is simply quote (and verbatim, too) from your response to me on Angie's List.  Then I provided my opinion on our communique.  Everything that I've posted here has been 100% factual.  No lies necessary.  Let's face it, lady, I don't have to lie to make you look bad, you do just fine on your own.  

By the way, the word you're actually looking for is 'libel', not slander (one is written, while the other is spoken). I get that you have problems with words, though, so....  I think it would really help if you invested in a dictionary (or, and I'll give you this piece of advice for free (despite how valuable my time is!) You can always use dictionary.com.  Very handy!  Don't worry, no need to thank me!).

Before I go, I had a final word about this cheap, cheap, cheap thing you keep doing.  You said that I said I was looking for the work to be done cheap.  Here's what I said in my original Angie's List response: I'm hoping it's something we can get done simply and relatively cheaply. You have several specials, and I'm not sure if any of them could be used/combined, but I'd really like to see if I could get a quote for the parts/labor.  

It's sad when a customer can't ask for quality and value without being crudely mocked by the company they came to for service.  Why anyone would ever work with you... when they can see, word-for-word, how little respect you have for not only a potential new customer, but for service done at a value, too... is beyond me.

We had a tricky job because of our roofline and location on the breaker box on an existing home.  We needed a plug changed to 330v service for a new double oven that was being installed.  Robert came out to evaluate the work needed and explained that it would be tough to give us a firm estimate.  So what he did was give us best case scenario and worse case and let us make the decision.  We appreciated his candor and honesty and authorized them to do the work.  Robert and his helper, were prompt, efficient and tidy.  Best of all he was able to get the job done within the best case scenario.  I highly recommend this company.

I contacted Brian to bid on an electrical job recently. Brian was easy to get a hold of, returned calls promptly, and provided my requested quote and information in a fast and efficient manner.  
While I ended up choosing another contractor for the job due to their proximity to the service location, I would not hesitate in utilizing Brian's services in the future if I have additional electrical contracting needs.

Always on time!  Clean, sober and professional!  The installation was flawless and they cleaned up after themselves before they left for the day.   I appreciated Trey's dedication and speedy service when all of the other electricans failed to return my phone calls.

My husband and I hired this company awhile back to install a med-large pendant light fixture in our Living Room.  A very fine and respectable job was provided to us by this company.   We were impressed enough by the initial work that a walk-a-bout of the home ensued as a few other basic, mainstream electrical-related items were needed (three new bathroom exhaust fans were requested, one or two additional wall outlets andd wall switches with coordinating/corresponding wall plates, etc.  The company installed a temporary wall plate and a rocker switch plate for same in my Living Room  - and were to return in the very near future to switch these out with the correct color and finish (for the sake of expediency because the Matte Finish/Snow color was being special ordered by this company and thus could not be installed readily).  They were to return with the correct products as well to commence further requested annd discussed work to be done (work the company spokesperson indicated could certainly be  accomplished by the company and the company would send on in short order a cost proposal for same).  The reason my husband and I have rated this company no more than a single star is because the cost submittal was interminably slow to finally reach us and in the meantime no one from the company ever showed back up to install the correct finish/color wall switch plate and rocker switch.  In the proposal we finally received we saw that the homeowners were expected to determine which bathroom exhaust fans were appropriate and also the homeowners would be expected to procure the fans.  The exterior step light fixture we were told this company would look into and come up with an alternate for -- this also ended up  on the submittal as an item they weren't sure they could necessarily address/take care of.  It was almost six months ago that this company did the initial light fixture and wall plate/rocker switch installation and, astoundingly, no entity from the company has ever  returned to install the proper wall plate and switch (not to mention caring at all to finally address the other remaining electrical items).  So, ultimately, we have certainly been left with a less than positive impression of this company.

Mr Walton has helped us diagnose issues with a tankless water heater, and separately help with electrical for a mini-split installation. Always great service and very communicative

Called Green Light after a previous contractor did some outdoor electrical work that I wasn't happy with.
Jarrod came out when he said he would, gave a fair bid, and we scheduled the work for a few days later.
The day of the work, I had a couple of additional changes I wanted. No problem, we came up with a good solution, and he just made it happen.
The work was to add electrical for an outdoor ceiling fan under our pergola, and also to wire in some outdoor lights with switches and additional outlets.
He showed up when he said he would and got the work done in a few hours.
I'm confident the work is done properly, and he charges a fair price.
On time, good work, fair price - exactly what I want in a contractor.

I couldn't find anyone with the expertise to install the landline of my dreams, until I met Dustin!  He went the extra mile to wire my historic home.  The work was impeccable and he took special care with what could have been a messy job.  

Highly recommend LiveWire Electrical!

Excellent! After calling several electricians in the North Austin area, David not only answered, but fit us in the same day! He explained thoroughly, and had very reasonable rates. We are very pleased. Will definitely call again.

Would like to give a huge shout out to J & Co Electrical.  I built a large building to store my RV in.  Josh came out, we discussed the project and after I obtained a half dozen bids, chose Josh to do the work.  I liked him from the start.  He was knowledgeable and paid attention to what I asked him to do.  He gave me a date that he'd be available to start and he showed up right on time.   His quote was extremely reasonable when others gave me quotes that were double and as much as 5 times more.  Josh and his guys came out and had to completely rebuild my homes fuse box panel from the electrical pole to the house and then the house to the RV Barn.  They even went to the trouble of hanging all of the LED shop lights we purchased.  This was no easy task as the roof trusses are 19 feet in the air and they did a far better job at it than what we thought of doing.  The work they completed far surpassed anything I expected and I couldn't be happier.

I thought I could install an automatic light switch timer myself - until there was a flash and a bang and the power went out... It was Saturday morning on Memorial Holiday weekend and I went to Yelp.

Several places were closed and I happened upon Windy Hill; they were open. I called...and Doug answered! I explained my situation and I heard a sigh, followed by, Unfortunately I'm booked up for today and through next Tuesday. I asked if he knew anyone else. He said not off the top of his head since it was the holiday weekend. He then asked what my problem was. I explained and, after a pause, he asked where I lived. I said Cedar Park. Another pause. He said give him a couple of hours and he'll try to come round later.

Doug called back two hours later, saying he was done with his appointments, and asked if I still needed help. I did. I'm a landlord, only visiting for the weekend, and couldn't leave the house like this - the tenants couldn't get in or out. Doug said he'd be there in 20 mins. He was.

He quickly diagnosed the problem (amateur-hour on my part!!) and fixed it within an hour. He could have gouged me on the pricing, due to my circumstances, but I felt his price was reasonable.

I was/am very grateful to Doug - he put himself out to help a fellow person in distress, and this is the kind of service I love to see. I highly recommend him and will be using him going forward for my electrical needs. Thanks Doug!

BTW, this is a real review. I don't know Doug from Adam. This did happen...

Greg was great! I had some outlets and a smoke detector not receiving power and he was able to diagnose and fix within minutes. Very reasonable rates and just great overall service. Highly recommend!

I needed custom LED lighting put in my Condo they did an amazing job. They also installed a charging station for my Tesla in no time. Super friendly professional Great Service!

When I bought my new house and needed to get some electrical work done, I called around to several electricians to get an estimate.  Surprisingly, a lot of them didn't even return my calls, but Eugene called me back, gave me a thorough explanation of the electrical issues outlined in my home inspection report, and set up a time to fix my problems.  So far he's helped me out with replacing an outdated interior breaker box, and did a complete update of my outdoor electrical system.  He does great work, and he's a pleasure to work with.  Highly recommended.

We had a complex retro-fit panel replacement on a 1931 bungalow.  We needed an electrician who 1) could fit us in during one of the busiest seasons EVER  2) could understand the scope  3) could navigate scheduling and permitting with the city  4) would do it for a reasonable price.  Scott and his team at Capstone did all four. In addition, Scott's communication was BY FAR superior than any electricians or other trades we spoke with.  We knew what to expect and when to expect it.  We are very grateful that Scott & his team were referred to us!  I HIGHLY recommend them.