Best Businesses in Austin, TX

My electricity in my Garage stopped working.  And then my HVAC system made a weird noise and spark. I thought something was terribly wrong with my electrical panel. All while the freezing weather and ice accumulation was happening. I called at 8am and he was over by 9am. Made sure the panel was working properly.  Restarted everything. Listened to my concerns. He left my mind at ease. Making sure everything was running properly. I highly recommend All Cummunities Electric, if you have any electrical concerns. Professional and kind.

Couldn't be happier. Great guy. Great work.

Mr. Lyons has done 3 or 4 projects on my home in North Austin. He's a great problem solver, does great work and is always very (almost too) punctual.

Our house went dark .
we called around  for a electrician only  one responded  that  they could do it that day
within the hour the technican arrived  after checking everything  out he told us it was a  blown breaker  .fixed in minutes  with a new part from  lows .
he was on his way to a conferance when we called and as he solved  the problem in a matter of minutes he said there will be *** no charge ***
not many bisiness  give you a free ride expecially  in a emergency situation  like that

we cannot express enough thanks to J R  Ketter  for his  kind act .

this company is on our  list to call when needing someone with  electrical expertise,   put the company on your list as well.

Several neighbors recommended Mike Gingokaski at Superior Electrical.

We had 2 jobs that needed his services...to add an outlet in the bathroom near the toilet for a bidet and to fix an outlet that kept tripping the breaker.

Mike came out to give us an estimate.  We were happy with his quote and went ahead with the work.

On the day of, he was prompt and found out right away why our outlet was tripping.  He repaired that and then installed new outlet in our bathroom.

All in all, he did a great job...very knowledgeable and is a master electrician.   Totally recommend him.

I've had two experiences with Chase Electric, very different.

The first was simple.  I wanted a timer installed on my pool pump.  

Well, Christian responded to my e-mail, came out, did a great job, billed a fair amount, and I even connected with him as a fellow guitarist (he, if memory serves, plays a Gibson ES-175).  

Nice guy.  Seemed to know his stuff.  I liked him.

The second experience was more problematic.  One day a week before Christmas 2016, lots of stuff went wrong all over my house in a random way.  Dead lights in rooms nowhere near each other, various dead outlets, no central heat, and the pool pump failed.  

The heat was a real problem -- it was in the twenties outside.  I work from home.  My house was freezing.

I asked Christian if he could come out via e-mail, reporting these issues briefly.  There was no response for two days.  

This was surprising -- I work for myself too, and if I am awake, not an hour will go by in which I don't check business e-mail.  And Chase Electric has its e-mail address front and center on its Web site, inviting people to use it.

Well, in two days, he did get back to me and said he had some time the following week.  I said with no heat in my house, I needed a faster fix than that... so I would find someone else.  He then suggested an HVAC specialist.

Now, being busy the week before Christmas... that I completely understood.   But it was odd that a master electrician would refer me to an HVAC specialist for this.

Anybody with a background in technical troubleshooting (such as mine) knows that when 5-10 different things all go wrong simultaneously, there is a root cause.  This particular root cause was obviously electrical.  And it spanned different circuits, not just the furnace circuit.  

It was therefore something that linked these circuits (meaning either the breaker box or a problem with the city power that led to the breaker box)... as I had suggested to him.

So I knew, immediately, that I had just gotten some dubious advice that was only going to waste my time and money, and I did not hire an HVAC specialist to tell me that my issue was electrical.

Well, Christmas came along and the weather turned warm, and I'm basically a nice guy.  So I wrote him back, and said I'd like to start over with all this, and politely offered him the job again.  Didn't ask for an estimate.  Didn't press him on the timeframe.  Just said I would be glad to hire him.

I never heard a word.  

A week later, I troubleshot this issue myself... using a multimeter and some common sense.  The problem was indeed the power coming from the city (a corroded splice on the roof that killed a hot feed into the breaker box).  Then I managed to talk the city into admitting it was their problem and fixing it (not an easy thing to do).

So I'm rating Chase Electric a 5 for the pump timer job, which was great... but a 0 for this recent experience.   Averaged out they come to 2.5, which I'm rounding up to three because he's a guitarist.  But sitting in my freezing house, I really deserved better advice than to be sent to an HVAC specialist for what was obviously not an HVAC problem at all.

Tried to contact Remedy Electric today for a rough quote for some electric work that we needed done in our backyard.  We had an above ground pool installed and required a junction box at the sight of the pool.  

I was told by Teresa, and I quote, We do not provide free Estimates,the fee will be 50.00 dollars This will allow the electrician to Determine what is needed to give you the price, If you accept the Estimate, at the Compilation of Project the 50.00 Dollars will be removed if charged.

I'm really shocked.  Of the twenty-two companies with certified and bonded professionals I contacted, today, all of them gave me a rough quote, and every single one of them offered to come and provide a true quote at no charge.  I'm just really surprised that this company refuses to be competitive in its own market!  

There's no way I would ever entertain future work with a company so disinterested in garnering my business.  To not even _try_ to offer something... it just smacks of being completely disinterested, and that's not a good sign in a field where attention to detail, and commitment to perfection is vital!  

Strangely surprising, and a complete disappointment.

[Also, whenever a professional responds so illiterately, that's a bad sign, as far as I'm concerned.]

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7/7:

Teresa,
I contacted 21 other companies who do bonded, certified electrical work to get quotes, yes, I did.  I did not say that I contacted them solely by phone.  In truth, it was a combination of work done through email and by phone.  Why that comes as such a shock, I don't know.  

Maybe it's just that electronics (like computers and cell phones) are foreign to you, but a lot of us use them to communicate on a daily basis. You seem so confused by the quotation process!  

You asked how your competitors knew the particulars of the job?  Simple. They asked me.

As I said, I was looking for a rough quote, and got them from several of your competitors without any confusion, or contempt.  The top three that I'm workings with-- companies rated higher than yours on both Yelp and Angie's List-- saw your response, and had commentary of their own to add. Like, one said, Why doesn't she just try asking those questions beforehand, rather than ranting about them in response! While another added, How difficult is it to respond in email, like we did?  It seems like your competitors weren't nearly as confused about having a conversation on the internet.  For you, mores the pity.

I'm not looking for a handyman service.  I'm looking for an insured company with top-notch professionals.  A company committed not only to excellent service, but to doing a job-- not cheaply -- but economically.  And, seriously, if you think that's a _bad_ thing... it's really no wonder several of your customers complain about your prices (look it up).

Speaking of looking things up!  You might want to look up the word 'slander' in a dictionary (to do this, get in your car, drive down to the public library, ask the librarian what happened to the card catalog, find out they've been out of use for the last ten years, then ask for help on how to do a search on the internet-- I know how much technology confuses you).  

You've accused me of maliciously or falsely defaming your company, but what I've done here is simply quote (and verbatim, too) from your response to me on Angie's List.  Then I provided my opinion on our communique.  Everything that I've posted here has been 100% factual.  No lies necessary.  Let's face it, lady, I don't have to lie to make you look bad, you do just fine on your own.  

By the way, the word you're actually looking for is 'libel', not slander (one is written, while the other is spoken). I get that you have problems with words, though, so....  I think it would really help if you invested in a dictionary (or, and I'll give you this piece of advice for free (despite how valuable my time is!) You can always use dictionary.com.  Very handy!  Don't worry, no need to thank me!).

Before I go, I had a final word about this cheap, cheap, cheap thing you keep doing.  You said that I said I was looking for the work to be done cheap.  Here's what I said in my original Angie's List response: I'm hoping it's something we can get done simply and relatively cheaply. You have several specials, and I'm not sure if any of them could be used/combined, but I'd really like to see if I could get a quote for the parts/labor.  

It's sad when a customer can't ask for quality and value without being crudely mocked by the company they came to for service.  Why anyone would ever work with you... when they can see, word-for-word, how little respect you have for not only a potential new customer, but for service done at a value, too... is beyond me.

We had a tricky job because of our roofline and location on the breaker box on an existing home.  We needed a plug changed to 330v service for a new double oven that was being installed.  Robert came out to evaluate the work needed and explained that it would be tough to give us a firm estimate.  So what he did was give us best case scenario and worse case and let us make the decision.  We appreciated his candor and honesty and authorized them to do the work.  Robert and his helper, were prompt, efficient and tidy.  Best of all he was able to get the job done within the best case scenario.  I highly recommend this company.

I contacted Brian to bid on an electrical job recently. Brian was easy to get a hold of, returned calls promptly, and provided my requested quote and information in a fast and efficient manner.  
While I ended up choosing another contractor for the job due to their proximity to the service location, I would not hesitate in utilizing Brian's services in the future if I have additional electrical contracting needs.

Always on time!  Clean, sober and professional!  The installation was flawless and they cleaned up after themselves before they left for the day.   I appreciated Trey's dedication and speedy service when all of the other electricans failed to return my phone calls.

Martin and his team are the best! I have had them out to work on my air conditioner a handful of times and couldn't be happier with their customer service and technical expertise. They even followed up a few days after the repair to make sure things were working as they should.

I've known Darryl Walton for almost 12 years. He is fast, affordable, and knowledgeable on any electrical issue you could have. He's also a great guy with an excellent sense of humor.

If you want your electrical work done well give Darryl Walton a call. He is by far the best electrician I've ever used and the only person I trust with my home electrical needs.

As a real estate agent, I refer Jarrod Huser with Green Light Electrical Services to all of our clients and friends who are looking for a reliable and knowledgeable electrician.  He is a pleasure to work with and his prices are very reasonable.  He is very dependable and honest, and he has always gone out of his way to help our clients evaluate the costs of electrical work in properties they are purchasing/selling.  I highly recommend Green Light Electrical Services.

Called Live Wire based on their positive Yelp reviews and location.
They scheduled a same-day call, showed up 15 minutes early, and fixed the issue. (Multiple tripping GFCI boxes)
Throughout, they were courteous, prompt, and professional. Highly recommend.
Thanks, Colton!

As a contractor, we now use Bigg's on all of our jobs. Justin and Matt have been outstanding. Not only can we trust them to do a solid job, they go above and beyond any subcontractor I have ever dealt with. Their commitment to customer service is unparalleled. You are in good hands with Bigg's Electric.

Amazing response and workmanship.  Had a problem with a GFCI circuit that I was unable to figure out.  Called in the morning and they were here at 10am.  An amazing response.  They troubleshot the circuit and found the problem with the fan on the pergola.  Quick repair.  Now have lights and my water feature working again.  A very reasonable price.  Support our local Liberty Hills folks.  I have two other jobs I've been putting off and I will certainly have them to the work.

Doug is great to work with.  Responded to my initial reach out within an hour, got me scheduled two days later, showed up on time and didnt just help me out, but talked me through my options and what was best for the solution I needed.  He was very polite, asked for permission to enter, and if he could walk on the carpet in shoes, and knocked my project out fast.  I will definitely recommend him to all my neighbors, and will use him again when the time comes.

Great Experience with Greg. Requested installation of a transfer switch for my home. He quickly responded to my request, provided a quote and scheduled installation, Very positive experience.  Would recommend Georgetown Electric to anyone needing electrical work!

I needed custom LED lighting put in my Condo they did an amazing job. They also installed a charging station for my Tesla in no time. Super friendly professional Great Service!

We've used Eugene for more than 20 years now.  He's amazing.  If you are looking for some big company with electricians standing by, you're looking in the wrong place.  He runs a very small shop, and is scaling back as he heads into retirement.  If you are willing to work with his schedule, though, he is the absolute best in the business. We've used him for everything from totally rewiring a 1940's bungalow to installing new lights and switches in a modern house. He's the most honest person I've ever worked with, and a perfectionist unwilling to leave you with anything but the most solid work. I wouldn't use anyone else.

Capstone Electric came out this morning and installed our charging station in our garage in less then 2 hours (I was expecting longer tbh) and they were 1/3 the cost of our 1st opinion!!
Awesome company and it was added plus that they were local to DS!