Best Businesses in Austin, TX

Excellent service! This company is top of the line. Professional and could not be more pleased with the outcome. Thank you for a job well done. We had ceiling fans installed and one developed a wobble. Don came back the next day and diagnosed/fixed the problem.
A+ company does not get any better than Alum Creek Electric!

Couldn't be happier. Great guy. Great work.

Mr. Lyons has done 3 or 4 projects on my home in North Austin. He's a great problem solver, does great work and is always very (almost too) punctual.

Our house went dark .
we called around  for a electrician only  one responded  that  they could do it that day
within the hour the technican arrived  after checking everything  out he told us it was a  blown breaker  .fixed in minutes  with a new part from  lows .
he was on his way to a conferance when we called and as he solved  the problem in a matter of minutes he said there will be *** no charge ***
not many bisiness  give you a free ride expecially  in a emergency situation  like that

we cannot express enough thanks to J R  Ketter  for his  kind act .

this company is on our  list to call when needing someone with  electrical expertise,   put the company on your list as well.

I always recommend Mike to my clients who need an electrician. He is responsive, honest, and very knowledgeable. I know I can trust him with my clients.

I've had two experiences with Chase Electric, very different.

The first was simple.  I wanted a timer installed on my pool pump.  

Well, Christian responded to my e-mail, came out, did a great job, billed a fair amount, and I even connected with him as a fellow guitarist (he, if memory serves, plays a Gibson ES-175).  

Nice guy.  Seemed to know his stuff.  I liked him.

The second experience was more problematic.  One day a week before Christmas 2016, lots of stuff went wrong all over my house in a random way.  Dead lights in rooms nowhere near each other, various dead outlets, no central heat, and the pool pump failed.  

The heat was a real problem -- it was in the twenties outside.  I work from home.  My house was freezing.

I asked Christian if he could come out via e-mail, reporting these issues briefly.  There was no response for two days.  

This was surprising -- I work for myself too, and if I am awake, not an hour will go by in which I don't check business e-mail.  And Chase Electric has its e-mail address front and center on its Web site, inviting people to use it.

Well, in two days, he did get back to me and said he had some time the following week.  I said with no heat in my house, I needed a faster fix than that... so I would find someone else.  He then suggested an HVAC specialist.

Now, being busy the week before Christmas... that I completely understood.   But it was odd that a master electrician would refer me to an HVAC specialist for this.

Anybody with a background in technical troubleshooting (such as mine) knows that when 5-10 different things all go wrong simultaneously, there is a root cause.  This particular root cause was obviously electrical.  And it spanned different circuits, not just the furnace circuit.  

It was therefore something that linked these circuits (meaning either the breaker box or a problem with the city power that led to the breaker box)... as I had suggested to him.

So I knew, immediately, that I had just gotten some dubious advice that was only going to waste my time and money, and I did not hire an HVAC specialist to tell me that my issue was electrical.

Well, Christmas came along and the weather turned warm, and I'm basically a nice guy.  So I wrote him back, and said I'd like to start over with all this, and politely offered him the job again.  Didn't ask for an estimate.  Didn't press him on the timeframe.  Just said I would be glad to hire him.

I never heard a word.  

A week later, I troubleshot this issue myself... using a multimeter and some common sense.  The problem was indeed the power coming from the city (a corroded splice on the roof that killed a hot feed into the breaker box).  Then I managed to talk the city into admitting it was their problem and fixing it (not an easy thing to do).

So I'm rating Chase Electric a 5 for the pump timer job, which was great... but a 0 for this recent experience.   Averaged out they come to 2.5, which I'm rounding up to three because he's a guitarist.  But sitting in my freezing house, I really deserved better advice than to be sent to an HVAC specialist for what was obviously not an HVAC problem at all.

Tried to contact Remedy Electric today for a rough quote for some electric work that we needed done in our backyard.  We had an above ground pool installed and required a junction box at the sight of the pool.  

I was told by Teresa, and I quote, We do not provide free Estimates,the fee will be 50.00 dollars This will allow the electrician to Determine what is needed to give you the price, If you accept the Estimate, at the Compilation of Project the 50.00 Dollars will be removed if charged.

I'm really shocked.  Of the twenty-two companies with certified and bonded professionals I contacted, today, all of them gave me a rough quote, and every single one of them offered to come and provide a true quote at no charge.  I'm just really surprised that this company refuses to be competitive in its own market!  

There's no way I would ever entertain future work with a company so disinterested in garnering my business.  To not even _try_ to offer something... it just smacks of being completely disinterested, and that's not a good sign in a field where attention to detail, and commitment to perfection is vital!  

Strangely surprising, and a complete disappointment.

[Also, whenever a professional responds so illiterately, that's a bad sign, as far as I'm concerned.]

--------------------------------------

7/7:

Teresa,
I contacted 21 other companies who do bonded, certified electrical work to get quotes, yes, I did.  I did not say that I contacted them solely by phone.  In truth, it was a combination of work done through email and by phone.  Why that comes as such a shock, I don't know.  

Maybe it's just that electronics (like computers and cell phones) are foreign to you, but a lot of us use them to communicate on a daily basis. You seem so confused by the quotation process!  

You asked how your competitors knew the particulars of the job?  Simple. They asked me.

As I said, I was looking for a rough quote, and got them from several of your competitors without any confusion, or contempt.  The top three that I'm workings with-- companies rated higher than yours on both Yelp and Angie's List-- saw your response, and had commentary of their own to add. Like, one said, Why doesn't she just try asking those questions beforehand, rather than ranting about them in response! While another added, How difficult is it to respond in email, like we did?  It seems like your competitors weren't nearly as confused about having a conversation on the internet.  For you, mores the pity.

I'm not looking for a handyman service.  I'm looking for an insured company with top-notch professionals.  A company committed not only to excellent service, but to doing a job-- not cheaply -- but economically.  And, seriously, if you think that's a _bad_ thing... it's really no wonder several of your customers complain about your prices (look it up).

Speaking of looking things up!  You might want to look up the word 'slander' in a dictionary (to do this, get in your car, drive down to the public library, ask the librarian what happened to the card catalog, find out they've been out of use for the last ten years, then ask for help on how to do a search on the internet-- I know how much technology confuses you).  

You've accused me of maliciously or falsely defaming your company, but what I've done here is simply quote (and verbatim, too) from your response to me on Angie's List.  Then I provided my opinion on our communique.  Everything that I've posted here has been 100% factual.  No lies necessary.  Let's face it, lady, I don't have to lie to make you look bad, you do just fine on your own.  

By the way, the word you're actually looking for is 'libel', not slander (one is written, while the other is spoken). I get that you have problems with words, though, so....  I think it would really help if you invested in a dictionary (or, and I'll give you this piece of advice for free (despite how valuable my time is!) You can always use dictionary.com.  Very handy!  Don't worry, no need to thank me!).

Before I go, I had a final word about this cheap, cheap, cheap thing you keep doing.  You said that I said I was looking for the work to be done cheap.  Here's what I said in my original Angie's List response: I'm hoping it's something we can get done simply and relatively cheaply. You have several specials, and I'm not sure if any of them could be used/combined, but I'd really like to see if I could get a quote for the parts/labor.  

It's sad when a customer can't ask for quality and value without being crudely mocked by the company they came to for service.  Why anyone would ever work with you... when they can see, word-for-word, how little respect you have for not only a potential new customer, but for service done at a value, too... is beyond me.

We had a tricky job because of our roofline and location on the breaker box on an existing home.  We needed a plug changed to 330v service for a new double oven that was being installed.  Robert came out to evaluate the work needed and explained that it would be tough to give us a firm estimate.  So what he did was give us best case scenario and worse case and let us make the decision.  We appreciated his candor and honesty and authorized them to do the work.  Robert and his helper, were prompt, efficient and tidy.  Best of all he was able to get the job done within the best case scenario.  I highly recommend this company.

I contacted Brian to bid on an electrical job recently. Brian was easy to get a hold of, returned calls promptly, and provided my requested quote and information in a fast and efficient manner.  
While I ended up choosing another contractor for the job due to their proximity to the service location, I would not hesitate in utilizing Brian's services in the future if I have additional electrical contracting needs.

Always on time!  Clean, sober and professional!  The installation was flawless and they cleaned up after themselves before they left for the day.   I appreciated Trey's dedication and speedy service when all of the other electricans failed to return my phone calls.

This was a fantastic experience.  Martin and his crew (son Judah and Arturo or Antonio?) were the 3-man crew throughout.  Very knowledgeable, professional and approachable.  I had assorted smaller jobs (though they also included upgrading my circuits/electrical panel.
I was also impressed with the quote and the fact that my job wasn't wedged in between a bigger/more important job.  The job was accomplished from start to its finish, as though mine was the only job that mattered.  I appreciate that.  I would definitely use Lykos again, in fact, I am already starting a list of other projects that I'd like to do.

Mr. Walton of Walton Electrical Services is a very knowledgeable and skilled electrical professional. This is the second time I've worked with this gentleman and this company is the only company I will hire and/or recommend whenever electrical work is involved. His prices are very reasonable and his work is always neat and completed within a timely fashion. He is punctual and sets proper expectations, unlike most contractors. I highly recommend Walton Electrical Services!

I called Green Light after reading their great reviews on Yelp. I have to agree. Jarrod happened to be on another job around the corner and was able to get to my house within 15 minutes. He was professional - greeted me at the door with business cards in hand, which I appreciate as I have young kids and don't like to let strangers into my house. He was very nice, courteous and took the time to listen to me talk before starting work, then he took the time to explain it all until I understood it after the job was completed. He charged me his basic service call and didn't even charge for the breaker he installed. Highly recommend!

I couldn't find anyone with the expertise to install the landline of my dreams, until I met Dustin!  He went the extra mile to wire my historic home.  The work was impeccable and he took special care with what could have been a messy job.  

Highly recommend LiveWire Electrical!

I had Biggs help repair my electric bed frame.  They were fast and courteous and they offered a military discount.  My only issue is that they didn't bill me the day the service was completed.  Instead, I received an invoice over a month later.  I've been trying since April  to get in touch with someone to pay my invoice.  I call and it goes to a full e-mail box, i've tried texting but It tells me it's an incorrect number.  I'm not really sure what else to do.

Josh was awesome!! Got the job done in a timely matter and our fan works perfectly!

Very highly recommend & will be hiring him for any electrical needs I have in the future.

I hired Windy Hill Electric to hang some ceiling fans for me and was so impressed with Doug's work and pricing that I had him install some light fixtures that I wanted to change out while he was there too.
I also, made another appointment with him to come back and install a whole house surge protector.
He impressed me so much by setting an appointment time with me and was on time! No waiting around for a time range!
He was clean in his appearance and took extra care in keeping his work area tidy. When he left, you could barely tell he had been there.
His prices were very fair and he was so professional.
I felt so good about the whole experience I couldn't wait to tell my neighbor who was wondering what kind of work I was having done.

I highly recommend Windy Hill Electric and will definitely be using him again, in fact, I already have an appointment planned!

Greg did 2 fan installs for me. One was on a 15' ceiling, and the other required a bracket replacement. He was on time and was quicker than he estimated. He was also the best value. I would highly recommend.

I needed custom LED lighting put in my Condo they did an amazing job. They also installed a charging station for my Tesla in no time. Super friendly professional Great Service!

We've used Eugene for more than 20 years now.  He's amazing.  If you are looking for some big company with electricians standing by, you're looking in the wrong place.  He runs a very small shop, and is scaling back as he heads into retirement.  If you are willing to work with his schedule, though, he is the absolute best in the business. We've used him for everything from totally rewiring a 1940's bungalow to installing new lights and switches in a modern house. He's the most honest person I've ever worked with, and a perfectionist unwilling to leave you with anything but the most solid work. I wouldn't use anyone else.

Capstone Electric came out this morning and installed our charging station in our garage in less then 2 hours (I was expecting longer tbh) and they were 1/3 the cost of our 1st opinion!!
Awesome company and it was added plus that they were local to DS!