Veteran

Surprised to see so few reviews for Veteran. Excellent service and excellent work.

Chris initially came out to take an estimate for the project. He explained the solution well and offered an alternative. Provided tips in case I wanted to attempt a DIY which I ended up opting not to. Kelly and Bob were out the next week to complete the job.

Professional, transparent with pricing, and timely completion. Great communication as well. Would call again. Very satisfied.

I love the idea of booking online and the promise of having a plumber show up. However, that did not happen. No one showed up after booking a timeslot. When I called about the missed appointment, I left a voicemail that went unanswered.

I simply can't recommend a company that doesn't offer the service they claim to offer.

Chris helped us out by installing a Aquasana house water filtration system in our basement. Before the purchase and install, he walked me through the system and the pros/cons. After deciding to purchase the system through him, I highly recommend his services! He's responsive, professional, mindful, punctual and quick.

My wife and I decided to replace our mini-split prior to the brutal heatwave that encompassed this summer. Chris came out and gave us what I would consider a reasonable estimate, however compared to the other HVAC services in the area, it fell within range, they showed up when they said they would and did not try to oversell me. Our house is 200 yrs old and presented some unforeseen challenges however Chris was professional and worked efficiently. Next time I require service to either the mini split or other system in my home they will be the first number I call.

We had a leak with our second floor tub/shower that two other plumbers were unable to find or fix. I loved being able to schedule an appointment with Veteran online and Kelly was great! She found the problem and was able to fix it within the same week! I also really appreciated the text and email updates that Veteran sent throughout the process. I would absolutely use them again!

This was the best experience I've ever had with someone coming to where I live for emergency service.  On Saturday evening I noticed a leak coming through the 14 foot high ceiling in the kitchen of my condo. I couldn't find the source but thought it was coming in from outdoors because it had rained a lot that day. Next day it was still dripping and I didn't thing I could get anyone between it being Sunday and coronavirus.  I called, got a very friendly person answering who said he could have someone there in an hour.  An hour later, Chris the plumber drove up and we did some looking around where I thought the problem was coming from. Couldn't find anything wrong so he asked about a source I hadn't considered, an upstairs neighbor's bathroom which I didn't think was over the kitchen.  We went up and sure enough she said she had a leak in the pipe from her toilet.  He fixed it and came down to wait to make sure it was the cause. While we waited about a half hour he answered a lot of questions about central air that I had. He knew an impressive amount  about the subject. When he was ready to leave I asked how much I owed him. Nothing because it wasn't a big job.  Whooo, Came on a Sunday at dinnertime, did great detective work to find the problem, filled us in on a lot of information about central air, and didn't want money for it????  Unreal.  I gave him money anyway but I come from New York and never heard of such a thing. I'm switching my central air maintenance contract to Veteran. It was the most impressive house call I've ever had. Thanks!!

The most important things to me when selecting a service provider are that I have confidence in their expertise and that I have complete trust in their recommendation about what needs to be done. I don't want to be wondering whether they are, for example, telling me I need a new water heater or HVAC system when in truth the existing one can easily be repaired for a much lower charge. Veteran Plumbing and Heating is that company. They won't sell you something you don't need, and they have the expertise to get it done right the first time. They are also Veteran owned and operated, and I like to support our brave soldiers who put their lives on the line for us. Chris Tucker was the technician I dealt with, and he was extremely knowledgeable, patiently explained how my HVAC system worked, did not talk down to me as a woman, arrived on time, and was respectful of my home (wore paper booties over his shoes). I now have a new HVAC and plumbing person, and could not be happier.