I have NEVER hired anyone to do any work without seeing good reviews from at least two different sources. Until today, out of desperation, when I called this company and Eric (bless him) was able to come the same day to install a dishwasher that the scheduled installer left sitting in the middle of my kitchen (a rant for another day). My 150-yr old home has been in a state of renovation for 10 years so I've had more service people than I can remember. I tend to stick with good people when I find them because it takes up lots of time doing research first.
Eric told me when he could come, called 30 minutes out and showed up on time. He and helper introduced themselves, worked quickly and efficiently, and I paid a fair price (a little less than the price of the installer who didn't do the job and slightly more than the Amazon installation that I couldn't get scheduled soon enough). He gives a warranty for his work, communicates well and is pleasant and professional. My only suggestion (tiny complaint) is that it took over an hour to get an unexpected part. I realize that the small guys can't always have a well-stocked truck like bigger businesses, but I wonder if paying slightly more for small parts at the local hardware store might be worth it given how much a business owner's time is worth? Just a thought. Overall, I highly recommend them. I'm happy to support a new small businessman in my neighborhood!