William Archer & Sons

Our shower stopped working on Thursday morning, and while William Archer & Sons Plumbing was out of my service area, Dave and his apprentice agreed to come out to help us.
It turns out that a plastic piece in the assembly broke, which was a relatively easy fix (for them - not us!)
We were very happy with the speedy, professional service, and the very kind and genuine attitude Dave and his apprentice brought with them.
They were even sweet and accommodating with our 80 pound pitbull, who is an angel, albeit nosey...she wanted to watch them work...and of course, be pet and shown love.
Thank you William Archer & Sons for helping us out of a jam!

After the review this was taken care of. The construction permit was filed and approved by the township. The guy that came to my house I believe was an owner and he expressed this was an oversight and apologized.

We bought a garbage disposal that we thought would be an easy install but after several failed attempts and getting ghosted by plumbers, we almost gave up. Then an Archer truck drove by and I gave them a call! They couldn't have been kinder and more accommodating in sending someone out quickly for an estimate who was able to complete the work on the same day. Fast, efficient, intelligent and hard working. I hope we don't have to call you anytime soon but we certainly will again. Thank you!

the guy fixed my shower pretty much.

but had a piece left over. what am i supposed to do with the piece that used to finish the way to the wall?

I just moved to the area in Old Bridge and first time I called for service. Plumber was at my location less than 10 minutes and charged me over $500. I am US Marine Corps Veteran I think it's a truly disgrace that companies like this are still in business, eventually this all catches up to Sharks like these that take advantage of people. This type of charges are unacceptable. If they have the nerve to do that to me I imagine how many elderly and other people they take advantage of. Will definitely report to BBB.

Took Care of a minor issue, they were competent, nice people,  Couldn't ask for more.  I would call them again if I needed them.

Both of my water heaters started leaking within 2 weeks of each other and needed to be replaced.  (They were 15+ years old).

Someone from William Archer & Son came over to give me an estimate (after the first heater started leaking, but before the second).  I received a quote for replacing both water heaters and also a quote to add a valve to separate them.  I decided to go with the valve.  Instead, the plumber capped the leaky heater which was not discussed as an option.  I didn't notice it was a cap and not a valve until after the plumber left.  This is the reason for a one star reduction.

Everything else about the company was wonderful.  I decided to replace both  water heaters and called other companies for quotes.  William Archer & Sons was by far the best deal - 20% less than the nearest competitor.  They also deducted the amount charged for the capping from the total cost.  (As a side note, my second water heater started to leak after making the appointment to replace both water heaters).

They also did a great job.  There was no way to isolate my previous water heaters in case one leaked, and did not have catch pans.  These were put in without asking.

On the plus side, the work performed was fast and professional.  The techs themselves were very pleasant and made sure their work environment was spotless after they left.  What irked me (and I know the techs have no control over this) was learning that the owner has set fixed MINIMUM prices for certain activities, regardless of how long they took to execute.  So it was a minimum cost of $400 for a clogged sink and $600 (which the tech reduced by $150 as favor) for a clogged main.  In each case, the actual work time was less than 30 minutes.  So, at least in the case of Archer, gone are the days of hourly labor prices.
I later learned that the same services were performed for dramatically lower costs by other plumbers.  So a very expensive lesson learned on my part.

Chris showed up promptly tonight, on a weekend evening, and figured out and fixed our clogged-sewer-line problem fast! He was methodical, friendly, and was patient with my many questions about the issue and about his approach. He also explained how to prevent the same problem from happening again in the future. Would call again if we have plumbing woes here in Matawan and will recommend our neighbors and friends to do the same.

Called Archer Pluming because our boiler shut off, on a Sunday late afternoon. We had no heat and the outside temperatures were in the teens...the house was cold. Chris from Archer came out and tried to get the boiler up and running but it needed a replacement part that only a plumbing supply store might have b/c the boiler is 36 years old. I never prayed so hard in my life hoping they would be able to locate that part. Dave called early the next morning & explained he was on his way to fix our boiler. Dave had the boiler up and running in a couple of hours and we could not be happier! Archer Plumbing did a fantastic job....they are courteous, professional, and know what they are doing! We also used their services a month earlier to replace our hot water heater and that was another great job!  I would not hesitate to recommend Archer Plumbing and I have!

called in a complete panic. My sewer line backed up so I needed someone urgently. Within an hour of my frantic call, Mike & Joe were at my house. They gave me up-front pricing. Snaked out the entire line and the house. Even helped me move some things put of the way. They were personable,  experienced, professional, quick and courteous. And to add to this, they both took the necessary COVID precautions! For a terrible experience,  this was the best out-come and experience I could have hoped for. I absolutely recommend Archer Plumbing!

The 'Home Depot Special' sump pump that our home's previous owner had installed broke down abruptly leading to a minor flooding in the basement. We were alerted by the water alarm early morning and could get the situation under control temporarily. I called Archer's emergency number at 6:00 AM and John G. arrived promptly at 8:30 AM. He spent about a couple hours to replace the pump, check valve and added a new discharge pipe. John G. was extremely polite, professional and informative. He helped me understand the higher quality cast-iron pumps, their advantages, life expectancy, etc.

Overall, a 5-star experience with both Archer Plumbing and John G. I would definitely recommend them for all of your plumbing needs.

Very knowledgeable. Told me a couple of options I have and what works best for us. They are a business but I don't feel like they are just trying to give us the highest possible ticket job they can tack on. If you need someone who is t going to give you a run around I can highly recommend them.

Mike and Mike did an outstanding job today. Very knowledgeable guys. Had 2 bathroom leaks both fixed within hours for a great price. I would definitely use and recommend them. Outstanding job!!! Local family owed business. Thank you!!!

I am sorry to say that in the past I loved Archer but I called for a shower drain cleaning and WITH a $25 coupon, they charged $277.  To me, this is a ridiculous price to clear a drain that took less than 10 minutes. Yes, my bad as I should have said forget it or called another company to compare, but it was so backed up I just wanted it done.   To be clear, this review is bad because of the price they charged.  I would recommend getting prices from others before committing.

From a professional and timely perspective they are great. From a pricing perspective, they are extremely expensive in my opinion.

Over $1200 for a less then $400 part and 1 hour max, 30 minutes to review and provide estimate and 30 minutes to install it next day. So over $800 for labor and other administrative expenses they claim ridiculous. Next time I'll shop around.

Had a drain backup and flood our laundry room on Memorial Day.  I called at 10pm to leave a message and actually spoke with a person.  I told them it was not an emergency and if possible I would like the work done the next day.  At 8:15am their 2 employees showed up with masks on and I walked them through the issue.  The diagnosed the clog and ran the power snake for about 45 minutes.  Issue solved.  Great quality of work, clean and neat, and a fair price.  All you can ask for.  Thanks.

Charged me 2100.00 dollars to fix leak near radiator valve.Starting leaking the following day. called back to get  the leak fixed .They came back and fixed it. all is well They also adjusted my sink water flow and changed my boiler water tank to a new location.

Extremely expensive.  Got the job done and cost over $1,100 for a clog that took 2 1/2 hours. I just don't understand why a plumber costs about $350 an hour.  Nice enough guys but unreasonable.  Definitely will look for another option next time.

Don't call this company for anything, I call them for a leaking valve they come in and slap the stickers on my equipment like a bunch of unprofessional j*rk offs.

Extremely prompt, did the job required / asked of them, friendly, and professional.  If that's what you want, these are the guys.  

That said, I can't say that I found them to be very affordable.  For a straightforward job, $500 - $650 per hour with little to no parts just seems excessive.  I understand that the cost of skilled labor is high but this seemed to be at the very high end of the spectrum.

One Word Fantastic! I had a plumbing mishap in the wee hours of a weekend morning. I looked up several plumbers and came across William Archer and Sons. From there it was a Seamless process...I spoke with John and he referred Technician Shay. Shay was Amazing!! ...he did the job in record time and the rate was Phenomenal. Thank you guys for being a life saver!! I would highly recommend them!

Awesome job!  The plumber was really friendly. No complaints here. Typing another sentence to meet Yelp's minimum requirement.

Very professional. The owner John was very helpful. David did a great job fixing a leak behind the shower walls.

The only thing I didn't like was they put their stickers on all of my stuff, including the garbage disposal, hot water heater, pipes in my laundry room. They didn't even ask first. I appreciate coupons, but don't take credit for everything in the house.

Our original quote was $1890 to replace a waste pipe. Our original request was very specific: We are under contract on the home and need to only to repair or replace a cast iron waste connector pipe located in our basement. All parts of the system were clearly visible during the time of the quote, so there were no hidden pipes.

In May of 2017 I had Dave Archer come to our house for an unknown leak. At that time he inspected all the first-floor bathroom pipes and was able to determine all the plumbing in that room was operational. The leak was from a faulty toilet connection in an upstairs bathroom. I was very happy with the replacement and customer service Dave provided represented by my original 5 stars.

However, the two service representatives who in July began to work on the project did not provide excellent service. They left us in the dark about the project and the growing costs after my repeated requests for an update at several points throughout the day. I was told several times let me finish this up and then we can discuss costs. This is unacceptable behavior!

My wife was home and made herself available the entire day to answer any questions. At only one time did their service representatives ask her for permission to move out of the original scope of the project. A kitchen line had come unglued at a connection point and needed to be repaired. She was told, Don't worry about it, I'll fix it and take care of you on the price. After this point is when the project went way beyond our approved scope. The servicemen took it upon themselves to start pulling out the cast iron pipes connected to first-floor toilet and replace the flange and all other parts without informing my wife.

When I arrived home I introduced myself and asked for an update and any change in cost. I was not looped in that the price was going out of the original estimate. As mentioned before I was told let me wrap this up, then we can discuss, but it was never discussed until after the unrequested/wanted work was completed.

When I began asking questions, the answers to me were suspect, as Dave from Archer had previously looked at the same exact plumbing lines and the same toilet in the first-floor bathroom and determined they were not leaking. The project was already far beyond the original scope and all the original lines had been cut or pulled, and yet we had not been informed of a price change or consulted in how we wanted the technician to proceed. If at any point we had been informed of the astronomically growing price, or asked about replacing the toilet flange, sink, toilet in line, or any of the other items that were done without our approval, we would have told them to not continue to go beyond the scope!  Only after the project was completed was I told about a leaking sink line, which never had an issue with and had passed several inspections, a leaking toilet line, a leaking toilet connection. None of these had ever been an issue before, nor did they show signs of moisture prior to the work being done on 7/17. They have been checked by not only an Archer plumber but also a home inspector, and no issues were previously noted. I informed the technician that he was more than double the original estimate and his only answer was It got complicated in there. Several times I heard him reprimand his apprentice for wasting time, moving but not doing anything, and not speeding up the job. I believe that this apprentice may have caused damage during the job and I am being charged for his errors.

After trying to figure out how I was being charged I was blown away that I was being charged more than $420 per hour for labor? There was no itemization of the cost of the parts used, nor was I told exactly how the $3890 was arrived at, after the $1890 estimate.

Additionally, the job was not done correctly. Where there was no leak before Archer's service, there is now a leak. This required me to hire another plumber to repair this leak. Thankfully my neighbor was excellent at plumbing repairs and fixed the issue and didn't charge me!

After work was completed I was bullied with many phone calls because I only paid the original quoted amount and told them I would get back to them about any amount above the original quote. The phone calls and messages became increasingly threatening around collections and attempting to derail the sale of my home that was in progress. This was less than 2 weeks after the job was completed!!! I have since moved out of the house and had a few months to reflect on how much more stressful Archer Plumbing made the sale of my home. If you are looking for a plumber in East Brunswick, I would avoid them at all costs!

We had a pipe leaking one evening and they offered to come that night but they said it would cost us a lot less if we could wait until the next morning.  They got here as promised early the next morning and through a thorough search of what the issue was they realized that during the renovations of our home someone shot a nail through the pipe, they fixed the issue and were very professional.  Highly recommend for their responsiveness and quality of work.

Great company. Wonderful honest and fast service. Ryan was very helpful and knowledgeable he did a great job. Will always use them for any and all future work.

Very prompt in their service and the check out and installation was well explained. They are very focused on customer satisfaction and willing to negotiate price. I would definitely recommend them.

We had a leak in our 3rd floor condo creating water damage to the owner below.   A coworker recommended Archer so we called. Service was prompt and professional Mike & Mike D wore gloves, masks, booties etc  ( during Covid)  , eventually found the leak in the cold water supply line and fixed it.   It was not an easy fix -- they ended up coming 2 days in a row as the leak was tiny and in a weird spot so it did not get noticed at first.  but the job is now done and we are very happy.  Would not hesitate to call them again if needed for any repairs.  While they were here I asked about a toilet issue and they added that to the job and repaired it too.  Another neighbor in the building stopped them for her toilet issue and with time permitting they called that into the main office and repaired her issue too before leaving. Thank you for the great service.

They were very professional and explained everything in detail. Very nice and courteous, will definitely use them again if need be.

Shay and Ryan came out fairly fast after calling, good communication over the phone, did fast work on a valve repair/replacement, and charged a fair price (including taking a coupon). Shay also gave excellent advice on future plumbing-related home projects.

Had a problem with my system, toilet not flushing, gurgling in the sink and shower. I tried home remedies with no luck.  I called Archer plumbing thy came quickly , diagnosed the problem (I have a very old house with a house trap) it got clogged and they cleaned it out and John came back the next day to fine tune things.  Thank you so much!  This is the second time I used them and wouldn't hesitate to call them and recommend them.

I have been using Archer Plumbing for years.  I have had Andy, Mike, and Chris all provide service on separate occasions.  All of the team members are highly professional.  Scheduling is also easy and they are very flexible.  Rates are very fair given you are getting licensed, bonded, and insured plumbers who get the job done right.  Added bonus is that this is a family-owned business in Central Jersey which is always great to see.

We had a leak that was very confusing, not sure where it was coming from and were so glad that Andy from Archer plumbing came to help us. He was so thorough, patient and helpful. He gave us great advice and worked with us to trouble shoot the solution. He only charged us $40 for a consultation  and spent a lot of time helping to determine what the issue( could be. My husband was able to figure it out and solve the problem with Andy's help. This co. is on point, generous and really service oriented. They are definitely special and rare. They even sent us a thank you note!

A good plumber is hard to find but I just found one . I called archer and sons yesterday to deal with a issue at my 95 yr father in laws house. Today Andy came by to fix the drain problem. He treated my father in law with respect and showed a great deal of patience which was greatly needed. The price was fair and the work was excellent . Andy checked other issues that will need his attention and gave us a fair and honest quote . We will be scheduling this work with this excellent plumber.

Great experience! Quick prompt service. Just recently had a baby and there was a drain issue while we were at the hospital. Made an appointment but had to reschedule and they were more than accommodating. Servicemen were very qualified/knowledgeable and professional. Told us what the issue was and how to possibly resolve future issues. Highly recommend!

Excellent service I like the work they performed in my home , BUT they took a brand new painters cloth  from my home  as a mistake and I ask them to return it, they dropped of a broken old one by the home when I wasn't there , JOHN THE OWNER  promised to drop of a new one or give a check for the price , it's been 3 weeks, after multiple phone calls and no results I have to leave a bad review.

We called Archer & Sons because of a clogged drain.  They sent their plumber Andy out to us very quickly which we really appreciated!  He addressed the issue that we were having and solved it quickly and in a very friendly and professional manner.  It was such a relief to get everything solved!  Thank you Archer & Sons for all your help, we will definitely call you guys again in the future and ask for Andy specifically!

Archer plumbing came out to replace a cracked drain pipe under my kitchen.  Dave came out initially and diagnosed the issue  I was having w drain flies and water not draining quickly even after we had the pipe snaked out previously.  Dave explained the situation very clearly and was really easy to work with.  He gave me a reasonable estimate as well.  We are on a slab so this required extensive work moving all cabinets and jack-hammering through the concrete floor under the kitchen to get to the pipe.  They sent Mike and Shea to come do the work.  It was a tough job but they both made the job seem easier than it looked/was.  I'm very glad I decided to go w Archer on this job.  I also recommended them to a coworker of mine and he also had a great experience.  I highly recommend Archer to anyone looking for a plumber.

I can't say enough about the incredible customer service from Archer. I had several quotes for a water heater and many questions. This company was by far the most responsive and reasonably priced. On the day of the install they called ahead. The men were incredibly polite, laid down a protective covering over my hardwood without me even asking. They only had the water off for 15 minutes, keeping me informed throughout their time here. I would use them again and recommend them highly.
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I'm new to the area and needed some plumbing work done that was found on the home purchase inspection. So not knowing the area I Yelp'ed and found these guys. Great attitude, very helpful, friendly, and did incredibly professional work explaining everything clearly. (David Herrick) They snaked a clogged up tub, replaced a tub faucet, and replaced shut off valves for my kitchen sink, dishwasher, and clothes washer. Turns out David found the latter was incorrectly installed and very close to a corrosion-caused flood.

Very reasonably priced. I highly recommend. I will use them again in a heartbeat.

Professional, courteous and knowledgeable, those traits are to be expected from any business. Friendly, down to earth and honest are traits that take a business above and beyond. We've had Archer come to help with what were (for a plumber) simple fixes. Both times Andy came out to help and his attitude towards how he does a job and how he wants it done are THE selling points for Archer. In his (Andy's) words, ...I like doing a job that when you look at later on you say, 'now that's a good job'. Both of his jobs for us weren't just good jobs they were GREAT jobs. We will not use another plumbing service.

Called for a clogged drain at about noon on Friday, they were here within an hour. Mike D & Shay we're superb. Very professional, pleasant and just good guys who did great work. Tried troubleshooting the clog and were very straight forward on cost and efforts. Left with 2 quotes for more work I'd like them to do soon!! Thanks guys!!

Great workmanship. They Fixed a number of plumbing issues I had. Did a great job replacing old valves that were not proper for the winter freeze issues I had and updated them with check valves. Previously did a bathroom shower fix. No issues. I even got an apology from the owner due to an employee mistake. I appreciated that!!

Archer & Sons provide quality, professional and honest service. They are really a class act from the moment I call them for help through to the completion of the work performed. I can count on them to be there (and rather quickly) and to completely fix what is broken.  I call them for all my plumbing needs and recommend them to friends and family in the area.

Very friendly employees, was able to make an appointment quickly and get my leak fixed. Mr Archer was honest and professional. Their prices are also very reasonable.

Fast and friendly service. I have used them several times now for plumbing issues from toilets to bath tubs. They are always available same day within a few hours and can provide a quick fix. They dont mind if you want to watch and have them explain things or if you want nothing to do with it. Very good with dogs too!

I dealt with John and mike for a leak on bottom of sink and replacement for garbage disposal.  Responded very well and timely fashion.  They noticed our faucet had a leak and John reached out to the company to get a replacement.  Apparently moen had a lifetime warranty that I didn't know.  John was able to get the part replaced through the warranty.  Good professional work.  Would recommend them in the future.

Mike and joe did great job cleaning the sewer very efficient and great customer service. Very friend and professional and they left the place very clean. Joe was very honest. The bill was 550 and I gave them 570 and he counted told me I gave him extra. Overall highly recommend there service and will be a repeat customer.

This company is the epitome of great customer service. Being a landlord located out of state, I received an emergency phone call on a Saturday from my tenant on a leaking water heater. After calling and speaking with Dave, they had someone over the same day five hours later to diagnose the issue. Turned out the water heater needed to get replaced. We agreed to have the water heater replaced on Monday and based on the feedback from my tenant, these guys got the job done and were very professional throughout the process, even fixed a faulty water faucet free of charge! I cannot thank them enough for resolving an emergency and I highly recommend them to anyone looking for a quality, professional company to install/repair water heaters!!!

After having draining problems for a few days I finally called Roto Rooter to clean out my main line drain....they found roots in my line and proceeded to call thier camera guy..(who arrived in ten minutes)..lol....and after looking into my pipe I was told I had a collapsed  line that needed to be replaced ASAP at a cost of 6100 dollars....I wanted a second opinion so I called William Archer...thier man came right over and after looking over things he wasn't convinced I needed a new pipe .....so he suggested I have his camera guy look at it the next day...and after this second inspection I was told my pipe was fine and no replacement was nessesary saving me all that money...thier honesty is priceless and I gave them a five star rating ...you will not regret using this company ...they are in my opinion an excellent choice

I used Archer Plumbing for a small faucet leak in a bathroom.  I called at 12pm and they had someone arrive at 2pm on the same day.  The staff was very nice and professional.  The plumber had a little difficulty with something, he called the owner and the owner came over to the house right away to help solve the problem.   He too was very polite and professional.  Everyone made sure we were happy and satisfied!!!

I would consider the leak to be a small job but they treated it like a big important one.... which was really great.  

I would highly recommend this company and will use them for all my plumbing needs.  

We are very happy and satisfied customers!!

Thank you!

Our water heater broke the other day and leaked water all over our basement. It was after dinner and we had to scramble to find someone to come out to the house at night. We spoke with Dave at Archer & Sons and he said he could send someone over right away or they could come in the morning. Since I was able to shut the main water off, I told him he didn't need to come until the following day. In spite of that, he offered to stop by and at least check things out. He came as promised within the hour and diagnosed the problem which of course was to replace the heater. He said they would have someone come by btn. 9-11am the next morning.

Sure enough, Joe & Steve came around 9:30am. They laid down drop cloths to protect our floor and got started on the job. They were here about 3 hours. They installed a new water heater and took the old one away. They were both very nice and friendly and cleaned up after they were done.

The following day, we noticed the water pressure was a bit low. So, Joe stopped by that afternoon to check it out. All in all, everything went very smoothly. They turned what started out as a stressful situation into a pleasant experience. We were very happy with the quick response they gave to our problem, the quality of the workmanship, the positive attitude and professionalism of their staff and, would highly recommend them to anyone that needs any plumbing related services in this area! We look forward to working with them again and will be sure to recommend them to our family, friends and neighbors!

We had just moved in, noticed some rusting on our furnace & just figured we'd address it before the winter. Archer came out *next day* & not only repaired it that very afternoon, but tacked on another job we requested after they showed up. Mike and Steve were INCREDIBLY courteous, professional and were willing (& patient) enough to explain exactly what they were doing & why it was the right (safest) decision - really put our minds at ease.

Shay and Mike D provided great service and even went the extra mile to help a first time homeowner. They successfully repaired my hot water heater and noticed/fixed my gas valve. They even gave tips on how to perform maintenance on my water heater. Cannot thank you guys enough!!!

Great service and integrity. I had an issue with a pipe that was leaking in my garage. Joe came out on a Saturday and explained that the pipe was coming from the well and by law they could not work on it. He helped me by making calls to well pump companies until we got one to come out. Joe spent time traveling to and from my home and helping me get the problem resolved, knowing he was not getting the job. He did not charge me a cent, which was pleasantly surprising. It seems every other company would have tried to get a few bucks for the service call. I appreciate Joe's ability to empathize with my situation and make my day a little bit better. It's guys like him we need in all types of businesses! I will be using Archer plumbing in the future because of Joe.

-Peter Yost

New toilet installation: They were prompt in their response (called me back in like 5 minutes), it was easy to get an appointment, the work was done well (and quickly), and they were friendly. I found out that they even offer emergency service if needed. Good to know JIC. I would use them again for sure.

Can't believe how thorough and detailed these guys are.  We just bought a house and needed a bunch of plumbing work.  Our home inspector gave us an expansive list which Andy went through item by item.  He evaluated it, thoroughly explained what needed to be done (and also IF it needed to be done), gave a reasonable price, and then set to work immediately.  I never felt that he was in a hurry or trying to rush out.  He was fast, efficient, nice, and super neat.  Cleaned up absolutely everything!  After he did the work, he went back over each one and double-checked everything.  I had another issue and Andy was all over it!!  Really, really went above and beyond.  I can't recommend Archer Plumbing and Andy enough!!! Love, love, love!!!

Had a heating emergency on a Sunday and called not really expecting a reply until Monday morning.  Received a call back at 7PM on a Sunday with a promise to be at my house by 8AM.  The team showed up at 7:45AM and got to work.  The issue was quickly diagnosed and quote presented.  All in took about 2 hours to get heat working again.  William Archer presented a fair quote, his team was professional and efficient.  Would definitely recommend them and plan on using them again if any issues occur.

I had an AMAZING experience dealing with WM Archer & Son!

I had a pipe break in my garage over the winter and we had it capped by the first plumber that came up in google just to get us to the spring. We were not pleased with that *other plumber* so chose to find someone else to complete the job in the spring. I found WM Archer through great yelp reviews and gave it a try.

The woman who booked my appointment was so super friendly and we made some fun small talk, we laughed. She had a quick appointment available for me for the next day (as it was not an emergency) and I wasnt even available that quick! I then requested an appointment for two days later. It was a nice small 3 hour window at a convenient time for me that I was given for waiting for the plumber's arrival.

The day of the service, I was pleased to have a confirmation call shortly before my 12p-3p window. John told me that Andy would be there shortly. Yay! It was nice to have that confirmation cause ya know sometimes you're like, I hope they remembered they're supposed to come today. Also, I have dogs, so it was good that I could prepare them a few minutes before I knew he was coming. (Although, sorry Andy, I didnt prepare good enough and they were jumping on you haha)

Andy came and was friendly, patient, and knowledgeable.  I dont know anything about plumbing so he was cooperative with figuring out the situation without me being able to answer many questions.

Upon fixing the leak I KNEW about in the garage, there was a secondary leak that was discovered in another area of the garage which must have happened over the winter AFTER the first pipe and water shut off (the pipe is in an area where the water will sit even if you bleed the water out). Andy was once again patient at the fact that he now had another job to do after he finished the one I originally called him for! And he just continued on to take care of that problem too!!

Andy suggested ways that we can prevent this from happening again and also gave options for a stronger system than what we have now. I did not feel pressure to move forward with that, but am taking it into serious consideration to do some preventative maintenance to avoid a future emergency.

I was so pleased with the experience that I asked Andy to quote out a new water main valve and also a wash basin for the washing machine for our next project when I have the time to schedule the job.

I can't compare pricing because I did not quote around but I feel that the price was right for the job and the service. It did not break the bank.

Shortly after Andy left, I received a phone call from John asking if I was pleased with the service and if I had any questions or concerns. I did not, and was very very thankful for that call and the professionalism.

Obviously, I would recommend WM Archer & Son!!!!!!!

My boss' hot water heater broke and he called Archer and within an hour or so they were right at his house.  They were pleasant and the work was done great.  My boss and myself would recommend Archer Plumbing to everyone!!

We called Archer bc we had a mess in our hands. At first we were worried that this would break our bank but as soon as Andy and Mike came (within an hour of our call), they gave us an estimate that was so much lower than we expected and we immediately felt relieved. They fixed the problem in less than an hour, clean up the entire mess and reassured us that they fixed our problem. Hoping we don't have any problems again but if we do we will definitely be calling them again.

Mike and Andy came out quickly to fix my sink faucet after the pipe cracked off and sprayed everywhere. They were within the time window specified. The rate was fair for the work done. Most importantly they were easy to talk to about the problem and people I felt comfortable having in my home alone or even with my small child. Also they left the area totally clean which is a bonus and did a walk through of the water heater and main valves just to put my mind at ease. I would totally hire them back for more work if I needed more done!!!

Shower head had been leaking for a day or 2, started with few drops but then started to drip.  Called up Archer in the morning.  They showed up promptly and resolved the issue very quickly.

Archer & Sons were quick in response to my plumbing needs and Mike, the Plumber, was terrific. Solved my issues quickly and provided a lot of great advice for the future. Would definitely recommend him and the company to friends in need of plumbing solutions.

I wouldn't recommend them. Expensive and rude. First job they did, they were super nice and did decent work. Second job, is a whole different story. If you have no other option but work with them, at least ask to talk with Dave.

We had an emergency leak in our bathroom.  John was out to our house in about an hour and fixed the problem quickly.  They put on booties before they walk in which is a nice touch.  Very few plumbers and contractors take the time out to do that.  Will definitely be calling them again the next time we have a plumbing problem.  Would highly recommend

Had a leak from an upstairs bathroom.  Archer was there quickly and fixed everything.  So polite and respectful, too.  They explained what went wrong, fixed the problem with minimal hassle and cleaned up perfectly.  They are not inexpensive.  But, they lived up to their word, knew what they were doing and left us feeling confident.  In that respect, worth every dollar.  I would hire them back.

My husband and I called Archer & Son , we had serious bathroom sink issues backing up!  Andy was prompt, knowledgeable, and honest. Thank you Archer & Son and Andy for all your help !

Our toilet whistled while filling, Andy replaced the internals right away. I called at 948 am and he was finished and out the door by 11. Awesome.

Superior service!  Wonderful tech came to the house and quickly resolved our issue for a very fair price.  We will continue to use this company for our repair needs and highly recommend their services.

Had a leak, called Archer came in a reasonable time frame I believe it was Dave and his partner Mike found the culprit and fixed it. Dave actually went above and beyond in their repairs. My only complaint but not to have future customers not call is they put archer stickers on every plumbing appliance in the basement(water heater, sump pump) You're outstanding attitude and craftsmanship will keep me going back to Archer plumbing!

I had significant unknown problems with the main drains underneath the concrete slab in my basement. It could have been a catastrophe and someone less than honorable could have easily taken advantage of me.  They came out within an hour and solved a very very difficult problem honestly. Two very smart plumbers came to my house and used every tool possible to fix this nightmare and actually cleaned up after. Not only was the service extraordinary but i was given an honest reasonable bill. I very rarely review businesses but I felt I had to...

The positive commentary I can provide is that the service is quick.  I called 7 am and they were there within a few hours.  We have been having problems with our toilet constantly backing up and usually my husband will rent a snake from Home Depot for around $50 and clear it.  However he just had back surgery and since the back up was happening frequently we thought it maybe something more serious so based on reviews we called Archer and Son.  The technician came and did the same exact thing my husband would have done with a $50 rental from Home Depot.  The cost for that at Archer and Son.....  $586.44!   Someone from the office called me that day to see how the service went and I voiced my concerns over the work that was done and the cost.  I asked for details on the actual work the technician did and the tool used even though my husband already told me.  The problem ended up being flushable wipes stuck in the piping.  I also emailed when I didn't hear back and was told they would call me or respond.  Nothing yet and this was the end of October.  I did tell the company that I would not post a negative review on yelp because I am for small business owners but what is right is right.  I've given ample opportunity for explanations and my husband also had a heated conversation with them.  I've also asked for an estimate with another company and they were shocked at the cost of what we were charged.  I wouldn't have even minded if it was half of what they charged because it's still a business and they have employees to pay.  My advice.... always get a second opinion.  I do take some of the responsibility because they told us the cost prior to doing the work but again it was of the understanding the problem was more serious.  If the technician would have mentioned he was only going to snake the pipe we would have definitely said no.

Reliable, knowledgeable and top notch work.  Always recommend to all my friends and family.  These plumbers are patient, and answer all my questions.

They were quick to respond and honest.  They did a great job for me, I will be calling them again for any future plumbing issues.

Called Archer for a leak in our basement. Dave showed up within an hour of calling, quickly diagnosed the problem and gave a fair estimate. Dave and his helper Mike were efficient, friendly and cleaned everything, including the water that leaked in the basement. On top of that, came in at a lower cost than the original estimate. I will definitely use Archer in the future.

Amazing service all around. From first phone to visit. Very professional and clean. Loved that they are honest and do great work.  Will definitely use them again and absolutely recommend them!!!

We had an emergency with our shower handle breaking off. They came out to service the issue on a Saturday. Very quick and efficient and managed to fix the problem with the lowest estimate we were given. I'd recommend them highly.

Pleasant, professional and clean as well as affordable.  We use them for all of our plumbing needs.  Also good with pets.

We had multiple leaks in the basement, kitchen, and bathroom. Had gold medal in twice to fix the problem and they charged 40 bucks every time they showed up but nothing was resolved. These guys came and in one hour had all three problems resolved

I go down into my basement one night and noticed that one of my drop ceiling tiles was SOAKED!  ARRGGHHHH!  I thought to myself....why?!?!  I looked around as best I could but couldn't locate the source of the water.  I did the best I could to contain the leak and called Archer Plumbing early the next day.  They arrived in a timely manner and located the leak in like one minute.  They offered me a fair price and they fixed the leak (which was from our refrigerator water line).  They also unclogged two of my drains in the upstairs bathrooms and fixed the basket in my kitchen sink at fair prices at well.  Awesome job, and extremely professional.  I highly recommend them to anyone looking to get plumbing work done.

ridiculously costly, I believe in supporting local business but I would not recommend this company for any type of service or installation