Best Businesses in Columbus, OH

Called to have them come out and hook up my new gas grill.  Called the office on Thursday, November 18th and was told the soonest someone could come out was the day after Thanksgiving.  They said they would send someone Friday the 19th to see what was needed and give me a quote.   I said that would be fine and if they had a cancellation please put me down.  I was told that would do that.  They sent someone out Friday and he took pictures and said it looked like a 3-4 hour job.  I received a call on Friday, November 25th around 2:15pm (the day I was suppose to have the work done).  The plumber said he was on his way to hook the grill up and asked if the pipe was already run and it just needed hook up?  I told him no, they sent someone out last week and he took pictures and knew exactly what was needed.  The plumber said that no one told him and he needed to make a call.  He called me back 10 minutes later and said the part weren't ordered and he would not be coming.  I explained to him that I had this scheduled for over a week and I was having people over for the Ohio State vs Michigan game and we were grilling out.  He said he was sorry but there was nothing he could do.  I was very  upset and called the office, they were closed the day after Thanksgiving, I told them I was very upset and I needed someone to call me first thing Monday.  It's 3:20pm on Monday, November 28th and not so much as a phone call from them.  So much for customer service.  I will not use this company again.  I have been a customer for 8 years.

I called Best because they did the original plumbing work on my house when it was built, and I had a pipe-bursting emergency to deal with. The guy who came out, Dennis, was very nice and knowledgeable. Once he had the right tools (he had to break down into my house's slab to get to the bottom of the pipe break) he was able to fix the issue in 20 minutes. Even with a Sunday emergency call, the price was very affordable.

I'd have given 5 stars but the office he worked out of had broken equipment and so the tools he needed weren't available. I'd like to see the company verify their equipment so techs aren't left without the things they need to get jobs done.

After a cold winter night we had some pipes burst in the home as well as a shower valve break. I woke up to water flooding my home's add on room and water basically raining from the basement ceiling. We gave these guys a call and they had sent someone with just a couple of hours (which is great considering how many other people might have experienced the same things and reached out to them that day). Mike and Shawn showed up and quickly identified the issue and was able to fix the problems very quickly. They had me taken care of quickly and the best part was the low price. Would def work with these guys again.

I had a frozen pipe situation in my home in January. It is a bi-level and the bathrooms are in the upper level. There were repairs done in the bathrooms and in the first level.

I called up this company and since they were available the same day I asked them to start fixing it.  I discovered their hourly rate was exorbitant ($87.50), but since he started fixing it, I thought I will let him do the job. It took him about 10 visits over more than a month to fix it and it cost me around $1668 from mid Jan to mid Februrary, 2015.

He did the last part of the job in extreme hurry. He did not put the toilet in the master bathroom correctly (hard to see from inside the bathroom) and he did not fix the leaking faucet (since it was dripping at the back - again hard to see) in the master bathroom. This resulted in water leaking into a space in the ceiling above the garage. But since I do not use that bathroom very frequently, it took me till April 2015 to notice that there was blackening in the ceiling of the garage, just below the master bathroom. Then I could trace back the problems.

When he was finishing up in February, there were other minor things that he did not finish properly - but I got so exhausted that I said I will take care of those small issues - like missing skutchings in 3 places, damaged paint at two places in the hall bathroom.

I have been trying to call him since April 2015. I must have called 50 times and sent 20 text messages over the last 3 months. I got hold of him only once in April and he asked me to call back later that day, which he of course did not respond. So right now, he does not even pick up my phone or respond to my text messages.

Being a licensed plumber, I thought I can rely on him for the job. Since I have paid him for the full job, I expected him to do it properly.

Couldnt be more pleased with my kitchen faucet installation. The company was very courteous from the phone call to the installation.

Recommend Jim Virgin, owner of J&S Plumbing.  Had a leaking shower valve, drip drip, drip.  Jim came in assessed the situation and promptly went into repair mode.  He ended up ripping out some of the pex line to remove the valve and retighten the fitting that was leaking.  He then replaced it with copper. No more dripping!. The price he charged for 2 hrs service,and parts was more than fair. Went out of his way to reassemble the shower hardware and test the system to look for additional leaks,. Thankfully none were found

We just moved in to a new house and called The Local Plumber. Trevor, he is a wonderful guy. Helped us with out plumbing issue, and was helpful in finding some other sevices too. He truly is local. He is a neighbor and a plumber. You can't do better. I highly recommend.

I've been using Wheeland plumbing for years now. They are the best!  They always show up on time. The rates they charge are very fair and the work is always great. Most of the times Dallas works for me. He's very professional and gets the job done. Great company!

I had an emergency service in a cold Winter situation and West Jefferson was  very cognizant of my situation and made all the extra efforts to accommodate my needs.  Only company that would put  me on the schedule!!!

To boot, they did a fine job, the follow up was great as well.  They wanted to make sure I was satisfied with all completed work.

BTW - these guys were my third estimate and came in about thirty five percent lower than all other estimates.  

The best!!!!

Lydia is always so helpful and friendly! So nice to hear hear cheerful voice when i call them. Wonderful owner too!

Great experience both times I have used them.  Called ahead, arrived as scheduled, price was reasonable.  Very accommodating when I had to change our appointment date at the last minute.  John was very professional and his workmanship was excellent.  Would recommend to anyone needing plumbing services.

Sharon E.
Westerville

When I called A. Friend Plumbing the person (Beth) that answered the was friendly and courteous and Dave the plumber was prompt and knowledgeable. The price was well worth the job. I have found a new plumber.

The door rang and the first thing they said was it will be a hundred twenty nine an hour and a hundred twenty-nine to use the snake. I went to the basement with him and showed him where I thought the leak was a plug. He told me know it was and the other pipe and that was the air release pipe. So disconnected that pipe and he was wrong it was the other pipe. So I paid for him to disconnect the pipe that has nothing nothing to do with the problem and to put more stuff on it that I have to pay for. Then he went to the other pipe and he corrected the problem with a snake. The job should have been done there but then he went upstairs and he started replacing the stuff under the sink then he broke one of the lines of the water going out of the faucet and of course I had to pay for that too. But in the very beginning he wanted to take my whole sink out cut through the cast iron pipe and he kept blaming everything on this is the old house where there is old houses in my area. And also in the beginning we agreed about 200 would be the cost at the end he went out to his vehicle out there for half hour came back in with a 350 dollar bill almost and said how do you want to pay then he showed me what he did which I agreed to. The time that he was going to go over 200 the time that I did not agree to he should have came up to me and said hey I want to replace the stuff under your sink and so forth. At this time I was furious and I just gave them my credit card and he called it in and charge the 340 0r 330$. At that time he makes about face and he goes out the door not saying bye or anything it was the worst service I've ever gotten in my life. I would not go for this guy. The younger guy was a little nicer and he looked like being bullied by the other guy me feel and look like you felt bad but the other guy was just silly.

I had Old Hilliard replace a bathroom faucet and it was reasonably priced for a 30 minute job. They took about 24 hours respond to my voicemail, but overall I'm very happy with my experience.

Water heater problems
Just moved into my house in Plain City.
Called Henry over at Plain City Plumbing.
He remembered installing the water heater when it was brand new. (Also he had a sticker on it)
He found several things wrong. Everything from the gas pressure was out of wack coming into my house. To the computer board. He spent some time diagnosing the problem. He then looked up the manufacture date, and found out it was still in warranty. He contacted the manufacturer and explained everything to them. He was able to get us a newer and better system for no cost. (Still had to pay for only a service call). Which is better than what a lot of the others were offering.
I was glad to hand him the check. This is the quality work you do not see any more. Please look them up, he is honest and dependable. This is the type of company people would be honored to work for.
Thank you.

We had a severely clogged toilet with a suspected toy being the problem. Service techs were very polite and worked quickly to discover the issue. Turns out we needed a new toilet. Back within a few days to install one we purchased ourselves to save some $$. When I thought maybe I still had an issue a few days  after the work was completed, they came right back out and explained what the issue was (wasn't related to the original work done) and didn't charge me for the follow up and maintained their friendly, professional attitude throughout the process. I will definitely call them back for any future issues and would recommend them to anyone who needs a plumber!

Cleaned lateral - barely.  Water backed up again within 3 weeks.  Didn't respond to request to come back out.  Had to have another company come out and do the job right.  Wasted hundreds of dollars with Calhoun.  Avoid.

We scheduled American Leak Detection to find a small leak in our in ground pool. Scott and Tory arrived promptly and were very professional! They found our leak, fixed it and measured to ensure the leak was fixed.