Best Businesses in Columbus, OH

I have had these guys out twice over the past couple years, the first Plumber was Ken and than Randy. Each time I called for one reason and ended up talking to them about others, only because they were so helpful and knowledgable. I am a previous business owner so I know there are three ways to run a business, customer service, low pricing or quality... pick any two, usually. These guys have fair prices, great customer service and quality. That's all I could ask for and a little more. Thanks Eaton.

I called Best because they did the original plumbing work on my house when it was built, and I had a pipe-bursting emergency to deal with. The guy who came out, Dennis, was very nice and knowledgeable. Once he had the right tools (he had to break down into my house's slab to get to the bottom of the pipe break) he was able to fix the issue in 20 minutes. Even with a Sunday emergency call, the price was very affordable.

I'd have given 5 stars but the office he worked out of had broken equipment and so the tools he needed weren't available. I'd like to see the company verify their equipment so techs aren't left without the things they need to get jobs done.

Giving them 4 only because I didn't actually hire them, sadly. One of the plumbers came over and gave me a quote. I got a great feeling and knew he knew what he was talking about. I've dealt with plenty of contractors before. However, my husband wanted to get a few quotes and went with the 'cheapest' guy. Turned out, I really wish I had worked with them and had water with enough and appropriate pressure for my laundry sink!

I was at the end of my rope with Columbia Gas.  They moved my meter last week and after doing so, my house lines were no longer holding pressure. The lines had been tested immediately prior to the replacement of the new meter and they were fine. When the tech came to restart gas service, there was a massive leak. The Columbia Gas tech guys just shrugged, said house lines.  Your problem and left.  This was Friday night and we'd been without gas for three days already.  On Saturday morning, I got on Yelp and found some good reviews for Mike of All Lines Plumbing. I called. He answered!  On a Saturday.  He was at another job nearby.  Within two hours, he was at my home. He gave me a price and I agreed.  He got to work right away!  I was planning for Monday at best!  He worked taking my lines apart until after 10:00 that night. (We live in an old home and have miles of line.)  he explained the process of putting the lines back together piece by piece and testing with each addition. He quickly realized that the problem was at the meter. Today, he was back, putting it back together. Piece by piece. My lines hold pressure perfectly now and Columbia will be getting the bill (minus the extra $100 I threw in for the great service, professionalism and courtesy. I also felt that the job had been underpriced at the beginning and he spent A LOT of time here).   As he put the lines back together, he swapped out old valves for new ones explains that they don't last forever. He even saw an issue with some flexible tubing on my furnace that was not bonded and switched it out for pipe.  I think he added ten bucks for that. If you can find a good plumber, you're lucky. And we feel very lucky to have found Mike through Yelp.  He's not looking to scare you or rip you off. He's looking to make an honest living...and it appears that he sees every job as a puzzle that he gets to put together.  His upbeat disposition gave me the idea that he likes what he does and likes to solve problems for others.  We are going to have him come put in a water heater at another property very soon.  Thanks!

After calling another plumbing company that quote me extremely high price and not be able to do the Job, I called Muse plumbing and next day my issue was taking care of, took 30 mins to fixed the issue that previously I was told that would take 2hrs. I would recommend 100%

Recommend Jim Virgin, owner of J&S Plumbing.  Had a leaking shower valve, drip drip, drip.  Jim came in assessed the situation and promptly went into repair mode.  He ended up ripping out some of the pex line to remove the valve and retighten the fitting that was leaking.  He then replaced it with copper. No more dripping!. The price he charged for 2 hrs service,and parts was more than fair. Went out of his way to reassemble the shower hardware and test the system to look for additional leaks,. Thankfully none were found

We just moved in to a new house and called The Local Plumber. Trevor, he is a wonderful guy. Helped us with out plumbing issue, and was helpful in finding some other sevices too. He truly is local. He is a neighbor and a plumber. You can't do better. I highly recommend.

We have used these guys twice in the past, and I have met 4 members of their team.  They were able to come out within a couple days of my call.  They are professional and work fast.  I will use them again.

I had an emergency service in a cold Winter situation and West Jefferson was  very cognizant of my situation and made all the extra efforts to accommodate my needs.  Only company that would put  me on the schedule!!!

To boot, they did a fine job, the follow up was great as well.  They wanted to make sure I was satisfied with all completed work.

BTW - these guys were my third estimate and came in about thirty five percent lower than all other estimates.  

The best!!!!

It turned out that I got the wrong storm door. Nonetheless the guy who came out was very understanding about the expense of two visits and made us a deal to get the work done with the second and right door. For this I was very appreciative. And, he did a great job on install. Five stars!

We have used Jack Woods periodically during the 19 years we have lived in our house. Never again. Water spots appeared in my kitchen ceiling, right where the bath tub is upstairs. I called Jack Woods. Two guys came out about an hour or 2 later to look at it. One guy stayed in the truck the whole time, eating, and the other came in. Keep in mind, this was Thursday June 2. We are leaving for vacation June 10th and I've got friends staying at the house to pet sit for the week we are going to be gone. The guy comes in. Looks at the ceiling. Looks at the tub. Does not look at the pipes - there is easy access thru a closet I'd cleared out. Tells me repeatedly the problem is not with a leaky pipe.  Regrout the tile and get a new shower door, he says. Then leaves. He was here 10, maybe 15 Minutes max. Fast forward to Tuesday June 6th. My daughter showers and those 2 spots in the ceiling both open up and start dripping into the kitchen. I call Jack Woods. The guy on the phone says no one can come out til next week. Well no, that won't work. We won't be home! I said several times that this was the whole reason why I'd called him on Thursday, to head off any potential problem before we leave on Saturday. He wouldn't say anything other than it wouldn't be til next week. Completely unacceptable.  I called another plumbing company who didn't charge extra even tho it was now past 5pm. The leak was fixed. It was in the faucet pipe so every time one of us showered or took a bath, water streamed down into the flooring under the linoleum and into the ceiling.  The guy put in new pipes, new fixtuess, grout, shower doors. A contractor is coming when we return from vacation to replace the floor and ceiling. I can't believe the lack of professionalism from Jack Woods. This would have been a nightmare if it happened while friends were here. Or if we weren't home. Do not use this company. The stress - right on top of vacation - is ridiculous.

Awesome service. Very safe practices for COVID. Friendly with great service. Highly recommend.

We've used Muetzel many times in the past. They're our first phone call for larger plumbing issues. This was a big job, major blockage, and the team was professional and communicated with me every step of the way. This was a two day job and it was determined that they weren't going to be able to complete the job. Extra services were going to be required, possibly excavation requiring the city's involvement. I was very pleased that they refunded our money for day #2 of services since they were unable to resolve our issue. I'd recommend Muetzel over many of the larger companies.

These guys (Justin) came out on a day's notice to fix my leaky disposal. Fast, efficient and friendly. I'd definitely use them again.

Water heater problems
Just moved into my house in Plain City.
Called Henry over at Plain City Plumbing.
He remembered installing the water heater when it was brand new. (Also he had a sticker on it)
He found several things wrong. Everything from the gas pressure was out of wack coming into my house. To the computer board. He spent some time diagnosing the problem. He then looked up the manufacture date, and found out it was still in warranty. He contacted the manufacturer and explained everything to them. He was able to get us a newer and better system for no cost. (Still had to pay for only a service call). Which is better than what a lot of the others were offering.
I was glad to hand him the check. This is the quality work you do not see any more. Please look them up, he is honest and dependable. This is the type of company people would be honored to work for.
Thank you.

We called to have them replace a sump pump that wasn't working. They had a tech come out to replace it, on May 28.  We thought everything was ok until my husband went downstairs, 2+ weeks ago and recovered our basement flooded from all of the rain we had during that time. Has incurred thousands of dollars due to, and I quote the owner of the business, he installed the wrong pump. the tech come back out, replaced the pump with the appropitiate pump. The techs response was you have too much water!

We are now in week 3 of this nightmare and have learned the damage includes our water heater.

this was our family room, that had over 25 years of furniture, my deceased parents items, etc.

Now, the damage includes our water heater.

On top of the original thousands of dollars in damage.

Lady on the phone was very rude will have you on hold forever and she got very smart saying you need service or not 1500 to change a sink is crazy

My tenant scheduled an appointment with them as I own the property and am 2000 miles away. I called the day of the inspection to ask some questions and see what they were going to do and how they would contact me with a report. Felt satisfied that they would do a good job and felt comfortable giving them my billing info (credit card number).

They showed up, inspected the attact, and then told my tenant they needed some more specialized equipment to find the leak. They never returned to the condo and never returned my phone call to see what happened. Now, I still have a leak somewhere and this company wasted both me and my tenant's time and is possibly allowing more water damage to my condo.

COMPLETELY unprofessional. Cannot understand how people run businessess these days treating customers like this. PLEASE, if you are the manager, contact me. I'll revise my review if you make good on what you promised. At present, NOT a company I would EVER recommend to anyone.

David Morrison