Best Businesses in Columbus, OH

I have had these guys out twice over the past couple years, the first Plumber was Ken and than Randy. Each time I called for one reason and ended up talking to them about others, only because they were so helpful and knowledgable. I am a previous business owner so I know there are three ways to run a business, customer service, low pricing or quality... pick any two, usually. These guys have fair prices, great customer service and quality. That's all I could ask for and a little more. Thanks Eaton.

Best put our plumbing with our builder and I have used since. ( 8 plus years ago) knowledgable and responsive!

After a cold winter night we had some pipes burst in the home as well as a shower valve break. I woke up to water flooding my home's add on room and water basically raining from the basement ceiling. We gave these guys a call and they had sent someone with just a couple of hours (which is great considering how many other people might have experienced the same things and reached out to them that day). Mike and Shawn showed up and quickly identified the issue and was able to fix the problems very quickly. They had me taken care of quickly and the best part was the low price. Would def work with these guys again.

I had a frozen pipe situation in my home in January. It is a bi-level and the bathrooms are in the upper level. There were repairs done in the bathrooms and in the first level.

I called up this company and since they were available the same day I asked them to start fixing it.  I discovered their hourly rate was exorbitant ($87.50), but since he started fixing it, I thought I will let him do the job. It took him about 10 visits over more than a month to fix it and it cost me around $1668 from mid Jan to mid Februrary, 2015.

He did the last part of the job in extreme hurry. He did not put the toilet in the master bathroom correctly (hard to see from inside the bathroom) and he did not fix the leaking faucet (since it was dripping at the back - again hard to see) in the master bathroom. This resulted in water leaking into a space in the ceiling above the garage. But since I do not use that bathroom very frequently, it took me till April 2015 to notice that there was blackening in the ceiling of the garage, just below the master bathroom. Then I could trace back the problems.

When he was finishing up in February, there were other minor things that he did not finish properly - but I got so exhausted that I said I will take care of those small issues - like missing skutchings in 3 places, damaged paint at two places in the hall bathroom.

I have been trying to call him since April 2015. I must have called 50 times and sent 20 text messages over the last 3 months. I got hold of him only once in April and he asked me to call back later that day, which he of course did not respond. So right now, he does not even pick up my phone or respond to my text messages.

Being a licensed plumber, I thought I can rely on him for the job. Since I have paid him for the full job, I expected him to do it properly.

Happy with the quality of work!
I scheduled Muse Pluming to fix a leaking toilet & kitchen faucet.
The bottom of our toilet was leaking.  Rob, their plumber had to remove the toilet, add an extension pipe up from the basement then reset the toilet.  This was a major project!  He did a great job, kept the mess to a minimum and totally cleaned up after himself.  
Kitchen faucet was leaking around the base which I figured would have to replace.  Rob suggested just replacing the cartridge in the faucet instead of replacing it.  It took him just all of 15 minutes to do just that.  Works like new!  He saved me over $75 in just the faucet alone.
I will definitely hire them again for any plumbing issues.

Recommend Jim Virgin, owner of J&S Plumbing.  Had a leaking shower valve, drip drip, drip.  Jim came in assessed the situation and promptly went into repair mode.  He ended up ripping out some of the pex line to remove the valve and retighten the fitting that was leaking.  He then replaced it with copper. No more dripping!. The price he charged for 2 hrs service,and parts was more than fair. Went out of his way to reassemble the shower hardware and test the system to look for additional leaks,. Thankfully none were found

Trevor is just one of the best!! We had some serious pipe damage between Christmas and New Year's and we'd worked with him in the past for some other plumbing jobs, so we messaged him and his response was nearly immediate. He's fast, reliable, on time always, and FAIR with his pricing. He got our plumbing woes fixed in what honestly felt like no time, and he helped us understand not only how we got to where we were in the first place, but how what he did would prevent it from occurring again. I cannot recommend him and this awesome local business enough!! When in doubt, go local, call the local plumber; you won't regret a second.

When our hot water heater died after the May 2020 flooding, Wheeland Plumbing came out soon after we called to install a new one. Because of Covid-19, the tech wore a mask. He also wore booties and adhered to our request that he go directly to and from the basement and not be near us. This was a stressful time, and we are grateful to Wheeland Plumbing for providing such quick, excellent service to restore our hot water.

I had an emergency service in a cold Winter situation and West Jefferson was  very cognizant of my situation and made all the extra efforts to accommodate my needs.  Only company that would put  me on the schedule!!!

To boot, they did a fine job, the follow up was great as well.  They wanted to make sure I was satisfied with all completed work.

BTW - these guys were my third estimate and came in about thirty five percent lower than all other estimates.  

The best!!!!

3.5 stars rounding up to 4.

Let me start by saying this was contractor #7 I contacted to do this job.  The other 6 stalled somewhere between showing up to give an estimate - all the way to pulling a no show when the quote was accepted and the job was scheduled.  Needless to say, I was pleased when someone finally showed up to do the work.

I was able to schedule the job within several business days of contacting them.  They charge an hourly rate - and I opted to provide materials.  I needed a water damaged spot in the sub-floor in the master bathroom repaired - which then required the flooring to be replaced.  Of course, all the linoleum had to be removed and the toilet taken out.  No small job, despite the small spot damaged.  But the work was mandatory as we are working to sell the house this year.

I dealt with one person and he was quite pleasant.  Communication was good with the company - reminder, notice of who was coming, etc.  The worker went about his business with little bother to me.  He only let me know when he was going to pick up materials and asked my input about the replacement tiles.

The one thing that disappointed me - he didn't go to the most convenient store - so he got stuck in traffic which cost him time and ME MONEY.  I should have been more specific but since I mentioned the name of closest place and he went elsewhere - I thought I had conveyed the information.  WRONG.  Lesson learned.

The delay in traffic kept him from doing another small job I needed done.  But at that point, I wanted to stop paying his hourly fee and called it quits when the job was finished.

He did a nice job of cleaning up and removing his waste materials.  I would use him again for a job that warranted their pricing scale.  I will either do the smaller job myself or find someone who will fix it for a fee.  Recommend if you're done being stood up by all the other contractors but you will pay for the work.  Definitely not a cheap proposition.  And I recommend you buy the materials yourself.

I hired Jack L Woods Plumbing to fix my hot water heater (pilot light was going off from time to time). The tech came out and replaced a part, was courteous, charged my credit card and left me an itemized receipt. The next morning the hot water wasn't working again. I called Jack L Woods and the same tech came out. This time he fooled around for about an hour, came out and said it was fixed. He left without any mention of a charge, receipt or payment. The following day I received a phone call from the company stating that I owed them another $200 for labor and parts. When I questioned the charge and explained how the tech did not communicate what he was working on or that a charge would be associated he laughed and said what you think it was going to be free?
I think this company has bad customer service practices and I will not be hiring them again. Too bad because they were my family's go-to plumber for many years.

When I called A. Friend Plumbing the person (Beth) that answered the was friendly and courteous and Dave the plumber was prompt and knowledgeable. The price was well worth the job. I have found a new plumber.

2 other plumbing companies said we had a collapsed sewer pipe and were going to charge around $7k to fix it. I called Muetzel Plumbing for another quote. They also ran video through pipe (for free) and found roots. They used power wash type tool to clear roots all the way to main sewer. Drain is now fine. Muetzel  cost: $253.

These guys (Justin) came out on a day's notice to fix my leaky disposal. Fast, efficient and friendly. I'd definitely use them again.

Water heater problems
Just moved into my house in Plain City.
Called Henry over at Plain City Plumbing.
He remembered installing the water heater when it was brand new. (Also he had a sticker on it)
He found several things wrong. Everything from the gas pressure was out of wack coming into my house. To the computer board. He spent some time diagnosing the problem. He then looked up the manufacture date, and found out it was still in warranty. He contacted the manufacturer and explained everything to them. He was able to get us a newer and better system for no cost. (Still had to pay for only a service call). Which is better than what a lot of the others were offering.
I was glad to hand him the check. This is the quality work you do not see any more. Please look them up, he is honest and dependable. This is the type of company people would be honored to work for.
Thank you.

We called to have them replace a sump pump that wasn't working. They had a tech come out to replace it, on May 28.  We thought everything was ok until my husband went downstairs, 2+ weeks ago and recovered our basement flooded from all of the rain we had during that time. Has incurred thousands of dollars due to, and I quote the owner of the business, he installed the wrong pump. the tech come back out, replaced the pump with the appropitiate pump. The techs response was you have too much water!

We are now in week 3 of this nightmare and have learned the damage includes our water heater.

this was our family room, that had over 25 years of furniture, my deceased parents items, etc.

Now, the damage includes our water heater.

On top of the original thousands of dollars in damage.

I trust and have called Calhoun Plumbing for my rental needs.
Responsive, efficient and fair.

This is a difficult review to write because I really want to have positive things to say about my business interactions with American Leak Detection of Columbus. The people I spoke to over the phone and the representatives who came to my house to assess my pool were very professional, extremely polite, personable, and quite friendly. My initial impressions were all exceptionally positive and honestly I still think highly of those people. I should also preface that my experience was skewed by a torrent of personal tragedy and loss faced by the owner of this franchise establishment so it may not be entirely representative of what other people can expect. All that said, ultimately my experience with American Leak Detection of Columbus was quite poor.

I had them come out to assess some fairly major damage a pool cleaner had done to my pool. I knew going into it that I'd have to pay about $300 for them to come out, assess the damage and decide if it was work they'd be willing to take on. They were very up front about it and it was money I was willing to pay given the nature of the damage. Things at this point were still going well. Due to some disputes with the insurance company of the cleaner who damaged our pool it took me several weeks to reply to their estimate and sign it for them. From there they needed to a second more expensive assessment costing me just north of $500. For all intents and purposes it seemed pretty similar to that first assessment except they also tested our skimmer line which also needed to be repaired. At the time this was an investment in getting my pool fixed and I was happy to pay it. However after this visit was when we started having problems. I waited two weeks to hear back from them again before calling to see if they had come up with a plan to repair my pool. They told me they'd been kicking around a lot of ideas but hadn't come up with a plan they felt was best for my situation. The circumstances of my indoor pool are such that I felt this was reasonable and I hoped to hear from them soon. I called again a week later to see if they'd made progress and this time I was told the owner was suffering from tragedy compounded by loss right as the holiday season was approaching. I'm sympathetic to this, I'd certainly be in no shape to handle business decisions under such circumstances myself, but part of the reason I went with American Leak Detection and paid their slightly high assessment fees is because I knew they were a franchise of a larger business and I assumed that meant to some extent that the larger American Leak Detection entity would be responsible. To have everything rest on the shoulders of one man to the point that they're unable to conduct business is a major problem for an entity the size of American Leak Detection.

Because of the situation with the pool cleaner's insurance company I was forced to pressure them a little for an estimate, flat out telling them that if they couldn't provide me with something I could present the insurance company I'd have to go with someone else. So they submitted the most basic possible bid with a slew of caveats about how they couldn't guarantee the work, that it may not be successful should they attempt it,  and some rather large mischaracterizations about the state of the damage to my pool. It seemed almost designed to drive away my business and ultimately I was forced to seek out another contractor which was an unexpectedly arduous process.

So I've paid upwards $800 to have them come out and look twice only to have them not do the work because they weren't capable of handing it. The whole affair has left a rather bad taste in my mouth and while circumstances may well have changed since my experience with them I'd certainly caution potential customers to think twice before engaging their services.

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