Best Businesses in Columbus, OH

Called to have them come out and hook up my new gas grill.  Called the office on Thursday, November 18th and was told the soonest someone could come out was the day after Thanksgiving.  They said they would send someone Friday the 19th to see what was needed and give me a quote.   I said that would be fine and if they had a cancellation please put me down.  I was told that would do that.  They sent someone out Friday and he took pictures and said it looked like a 3-4 hour job.  I received a call on Friday, November 25th around 2:15pm (the day I was suppose to have the work done).  The plumber said he was on his way to hook the grill up and asked if the pipe was already run and it just needed hook up?  I told him no, they sent someone out last week and he took pictures and knew exactly what was needed.  The plumber said that no one told him and he needed to make a call.  He called me back 10 minutes later and said the part weren't ordered and he would not be coming.  I explained to him that I had this scheduled for over a week and I was having people over for the Ohio State vs Michigan game and we were grilling out.  He said he was sorry but there was nothing he could do.  I was very  upset and called the office, they were closed the day after Thanksgiving, I told them I was very upset and I needed someone to call me first thing Monday.  It's 3:20pm on Monday, November 28th and not so much as a phone call from them.  So much for customer service.  I will not use this company again.  I have been a customer for 8 years.

These guys are great to work with.... I live out of town and have a rental property that has needed a few plumbing related service calls.  They have come out the same day both times and fixed with was needed and billed a fair price.  They are honest and super responsive.  I would highly recommend them.

Giving them 4 only because I didn't actually hire them, sadly. One of the plumbers came over and gave me a quote. I got a great feeling and knew he knew what he was talking about. I've dealt with plenty of contractors before. However, my husband wanted to get a few quotes and went with the 'cheapest' guy. Turned out, I really wish I had worked with them and had water with enough and appropriate pressure for my laundry sink!

I was at the end of my rope with Columbia Gas.  They moved my meter last week and after doing so, my house lines were no longer holding pressure. The lines had been tested immediately prior to the replacement of the new meter and they were fine. When the tech came to restart gas service, there was a massive leak. The Columbia Gas tech guys just shrugged, said house lines.  Your problem and left.  This was Friday night and we'd been without gas for three days already.  On Saturday morning, I got on Yelp and found some good reviews for Mike of All Lines Plumbing. I called. He answered!  On a Saturday.  He was at another job nearby.  Within two hours, he was at my home. He gave me a price and I agreed.  He got to work right away!  I was planning for Monday at best!  He worked taking my lines apart until after 10:00 that night. (We live in an old home and have miles of line.)  he explained the process of putting the lines back together piece by piece and testing with each addition. He quickly realized that the problem was at the meter. Today, he was back, putting it back together. Piece by piece. My lines hold pressure perfectly now and Columbia will be getting the bill (minus the extra $100 I threw in for the great service, professionalism and courtesy. I also felt that the job had been underpriced at the beginning and he spent A LOT of time here).   As he put the lines back together, he swapped out old valves for new ones explains that they don't last forever. He even saw an issue with some flexible tubing on my furnace that was not bonded and switched it out for pipe.  I think he added ten bucks for that. If you can find a good plumber, you're lucky. And we feel very lucky to have found Mike through Yelp.  He's not looking to scare you or rip you off. He's looking to make an honest living...and it appears that he sees every job as a puzzle that he gets to put together.  His upbeat disposition gave me the idea that he likes what he does and likes to solve problems for others.  We are going to have him come put in a water heater at another property very soon.  Thanks!

Couldnt be more pleased with my kitchen faucet installation. The company was very courteous from the phone call to the installation.

Recommend Jim Virgin, owner of J&S Plumbing.  Had a leaking shower valve, drip drip, drip.  Jim came in assessed the situation and promptly went into repair mode.  He ended up ripping out some of the pex line to remove the valve and retighten the fitting that was leaking.  He then replaced it with copper. No more dripping!. The price he charged for 2 hrs service,and parts was more than fair. Went out of his way to reassemble the shower hardware and test the system to look for additional leaks,. Thankfully none were found

We just moved in to a new house and called The Local Plumber. Trevor, he is a wonderful guy. Helped us with out plumbing issue, and was helpful in finding some other sevices too. He truly is local. He is a neighbor and a plumber. You can't do better. I highly recommend.

When our hot water heater died after the May 2020 flooding, Wheeland Plumbing came out soon after we called to install a new one. Because of Covid-19, the tech wore a mask. He also wore booties and adhered to our request that he go directly to and from the basement and not be near us. This was a stressful time, and we are grateful to Wheeland Plumbing for providing such quick, excellent service to restore our hot water.

I had an emergency service in a cold Winter situation and West Jefferson was  very cognizant of my situation and made all the extra efforts to accommodate my needs.  Only company that would put  me on the schedule!!!

To boot, they did a fine job, the follow up was great as well.  They wanted to make sure I was satisfied with all completed work.

BTW - these guys were my third estimate and came in about thirty five percent lower than all other estimates.  

The best!!!!

I've used Mr. Handyman for 3 different projects at my house and there is a reason I keep coming back. When the stairs to my front porch started deteriorating, I had a tough time trying to find a decking company to rebuild them since it was a smaller project. Mr. Handyman came out and had it completed in a day. The next call came when someone broke into my garage (detached), ruining the entry door. When they found out I couldn't close or lock the door because of the damage, they came out the next day, sured up the frame, and made the door lockable. After that, they replaced the door, anded a security door, installed my Ring surveillance light and wired the garage with more outlets. And this past time, they came to the rescue when another company accidentally tore out my back porch.

The staff is incredibly kind and communicative. The quality of the work is top notch and I always feel informed. They aren't the cheapest, but they actually show up and do the work. After scheduling with a few other companies, I'm willing to pay the premium for the work to be done well and on time. There are instances where it'd be more cost effective to use a specialized company, especially for big projects. But if you're like me and not really handy at all, these folks are great.

I will never recommend anyone to deal with this company.  They charged me for a job that is still not done. My bathroom is leaking ans it leaks all the way downstairs to the ceiling into my dining room table. They came and claimed have fixed the problem and the same say they left we took a shower. More water came down,  even more than before. I called the company and spoke to the Manager Rex who sent another technician to see what the problem was.  The second technician came and inspected only to realize that nothing was fixed on my problem and informed us that the 1st technician who came was never supposed to give us the quote since it's a drywall problem and not a plumber issue. Therefore they charged is on a job they didn't do. The water is still leaking. We called the company again ans John Rehark and Rex have been giving us a run around and eventually Rex the Manager hanged up the phone on my husband and never attempted to call and resolve this issue. I do not recommend this company to anyone unless you want to be taken advantage of. This is not right and I barely post but this i had to do.

This company is totally unreliable and rude in the process! Do not call them if you want good service.

Called for an a/c repair. They were quick and thorough. The final cost was $100 less than the estimate which was nice too.

Had been trying for over 1 week to  use a national a/c company and they were more interested in selling a new unit than repairing our current unit.

A horrible business. The owner came out to put in a bid on our interior remodel. He was rude and arrogant at the walkthrough. However, his bid was low, so we decided to award the job to him based on price and  availability. He promised to start work on a Monday--he never showed up, or called. Neither he or his office would return my calls. Same thing Tuesday. By Wednesday the men that were putting up the wall and electricians were at a stand still, waiting for this plumber to do his part so they could finish their work for Friday inspection. He didn't show. Thursday I fired him. He had an opportunity to make $12,000 for three days of work and couldn't be bothered to return a call or show up to a job he promised he could do.

I have used Plain City Plumbing multiple times and I love them.  It's always an emergency or last minute request and they have accommodated me every time!  Sarah in the office is always very pleasant and super responsive.  Today's emergency was a burned up sump pump.  They came out the same day and solved the problem.  They offered multiple solutions and I decided to go with a replacement based on the age of the existing pump.  I have always been very satisfied with their service and won't hesitate to use them in the future and recommend them to others.

We had a severely clogged toilet with a suspected toy being the problem. Service techs were very polite and worked quickly to discover the issue. Turns out we needed a new toilet. Back within a few days to install one we purchased ourselves to save some $$. When I thought maybe I still had an issue a few days  after the work was completed, they came right back out and explained what the issue was (wasn't related to the original work done) and didn't charge me for the follow up and maintained their friendly, professional attitude throughout the process. I will definitely call them back for any future issues and would recommend them to anyone who needs a plumber!

Calhoun used to be an excellent company and we used them a number of times with good outcomes. However. my last experience with them left me with over $10K in damage and the realization that the management of this company has all but disappeared.  

Calhoun was called out to replace a sink trap and clear out the clog from the drain line in a second floor bathroom.  In attempting to clear the line, pipe located behind the wall was gouged.  I was told they would need to return the next day to repair it.  Come next day, I called the office to see what time the plumbers would be returning to find out that no one there was aware that this had occurred.  When the plumbers finally did return, they determined the only way to fix what they broke was to remove my toilet, cut a hole in the drywall and attach the drain line to the main stack.  They felt this solution was very clever.  Unfortunately, this solution also broke piping joints further down the line and the first shower of the following day emptied out right into my kitchen ceiling (apparently they did not think to check all the additional water lines after they made their fix).  It took them over a week to repair this damage AND had the gall to charge me for it. Each time I called the office to ensure people were coming to complete the repairs, I was met with confusion.  No one there seemed to have any idea what was going on in my house and that I expected people to return to repair the damage!  

Meanwhile, in all this time, none of the plumbers had ever chased the water they were leaking all over my house and, as such, it was pooling in my basement bathroom. When we finally noticed the smell, the dry wall was so saturated you could easily stick a finger through it.

In order to fix the mess Calhoun had created I had to make an insurance claim and my insurer felt it necessary to send out a damage remediation and restoration company.  It took almost 4 weeks and $12K to repair what Calhoun did to my house.  I would not wish that kind of negligence on any one.

BEWARE - VINYL LINER REPAIR - BEWARE
Before you consider calling American Leak Detection for a pool repair, I think it is fair that you know that this company will only guarantee their work for 48-hours. If they leave, and your pool is still losing water, you have 2 days to find out and report it.

What happens if they patch my liner and the patch comes loose on the third day? Too bad. You just spent $367.00 and have nothing to show for it.
When will they tell me about this policy? They will tell you after you've paid, not before you've paid. If fact, they won't even tell you in person. It will be in an invoice, that is emailed to you, and in an attached document, in the fine print.

What does this $367 cover? Not a whole lot. Their tech came over, looked into my pool, and patched a hole near the edge where my deck was, so that he didn't have to get in the water. He said it was a simple fix and that he could probably just charge me for a leak test (which they didn't). He told me that he ran a test, on a day with 20 mph winds and strong gusts, and that my pool was no longer leaking. (I did not get to see these test results.) I asked him if he checked for any other leaks - I was told no. I asked if he was going to dive into the pool, and check the perimeter, the seams, the skimmer seal. I was told he was not. He told me he guaranteed his work. He told me to watch it for a few days, make sure that it wasn't leaking, and to give them a call if I had any problems.

I immediately marked the water level in the pool, and filled a bucket of water to compare. The water level dropped over half an inch the first day. I marked it again the next day. After a few days, and a couple of days with rain, I checked and I had still lost 3 inches. My bucket had lost 1/4 - I called first thing Monday morning. My pool was still leaking.

I was IMMEDIATELY told that they would not do a single thing. They referred me to their policy - 48 hours - and that if the patch doesn't hold they would have to come back out. I was told that they would only come back out for another $367.00 - they will do NOTHING after 48-hours.
I however, can GUARANTEE that I will not be calling this company again.

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