Best Businesses in Columbus, OH

We had such a great experience! Very kind and honest company. They came out to investigate moisture issues we were having. The tech went under our trailer and found no leak. He did not charge us for the visit. Blew me away! We will be using them soon to replace our bathtub and to put in lines for a dishwasher. It's so great to find such an ethical company!

I have been using Drain Openers for more than 10 years now. They are wonderful!!! They are always prompt getting to the job, very courteous and their pricing is always fair. The quality of work is superb and I have recommended them to many others over years with no complaints from anyone. Dave and Tina Swisher are the owners and the two men that usually do work for me are Jeremiah and Mike. You can't go wrong with this company!!

Tony was fantastic!  Same day service on my sump pump, and very reasonable.  The communication via e-mail, phone and text was the best I have ever experienced with any contractor.  Top notch.

Very professional and easy to work with. It is nice to see that some contractors have the attention to detail with their trade.

This company is the best in Grove city, there is no question about the customer service. My 93-year-old mother needed help, and they were there to help her every step of the way. If you have an older home or a newer home this is your company.

John and Chris were able to eliminate my drain problem in a short amount of time, I had one of the other local companies here first, but they wanted 3x the money to fix the same issue! I'll definitely be using John and the team at Plumbing and Drain Professionals from now on! Thank you for taking care of my plumbing!

I was referred here because they have everything. Well, no they don't. And they don't even know how to make it work...without 5 adapters from this to that to another, just to make a simple fix. Home Depot has the exact part I needed. $12.00

Then, when I returned the two parts I did buy from Worly, totaling $16.00, they charged me $3.00 because THEY got it wrong. THEY gave me the wrong parts because they didn't listen.

I will NOT be back. I will not recommend them to anyone and they do NOT have everything. Including listening skills.  

Bad customer service. Bad interaction. Bad policy on returns. The cashier even said they usually don't have that on there. I'm not sure what it is.

Not again. Not me. Not anyone I know.

I called this company for my sink was clogged they came out the same day and was very professional, polite and fast. Would highly recommend this company for anyone who needs plumbing. Trust me it is worth it to call them.

I left six messages and they don't return calls anymore. They have always been prompt and given great service in the past seven years. Over six weeks ago one of the owners named ( Chris) came out to the house to evaluate a new shit off valve for the main water. He advised me to contact Marysville Water company to make sure it isn't a lead pipe going into the water line. I got back to them and advised them it was copper. Marysville water company came out again last week and checked it out and said it will just require a new elbow and a ball valve for shut-off. If Foust doesn't want to do the little job , I would like them to call me and just ach knowledge me. Six messages is unacceptable. I will go with another plumbing company.

I haven't used Matt for over a year and a half only because I haven't had a plumbing issue. But in the past I used him 3 to 4 times.  Some of my problems were minor but I also had him install a tankless hot water tank for me. He came over and gave me a quote and guaranteed me not to go over the amount he quoted. He and a coworker were at my home for what I think was much longer than they had planned, and he stayed true to his word.  I'd never paid a penny over what he has ever quoted me. I am always very happy with his work and he has fair prices.  You will not be disappointed if you hire Matt.

First American warranty company sent them out due to leaking drain pipes in the basement that flex seal did not fix.  All the tech could say was oh my God over and over and that it had been going on for more than a week; well of course it had because it over two weeks before they could even come out. He took his flashlight and shone it one the pipes and left boo-hooing about it.  The least he could have done is say he didn't want to fix it by replacing pipes but instead told the warranty company that we altered the pipes ( which are original from the early 60s) in an unsafe manner so that made the warranty company say it wasn't covered.  Needless to say I found that out another 5 days later.  Thanks for sending out an unprofessional tech who cried because he may have had to actually work.

Called for backflow testing on 10 and again on 11 august.  I was told he would be out in the next couple of days.  I discussed a problem with the lid of the backflow device and I was told he would attempt to fix it.  I assumed all would be taken care and forgot about it until I received a past due notice from the city of Columbus threatening to shut my water off if I don't get the test completed and the results submitted.  I immediately called Baumann and of course there is no answer.  Left message, got no response, called again 2 additional times...still no response.  Totally unreliable and unprofessional company to do business with.

This is going to be a bit long, but the situation warrants it.  On Saturday, April 28th, I went into our basement and discovered the sewer backing up through our floor drain.  I have never had to call a plumber before and clearly didn't have time to research so I called the plumber closest to our home:  Mr. Rooter.  They said someone would be there within the hour and, mostly on time, someone showed up after an hour and a few minutes.  Aaron H. was odd and bit off-putting but, whatever; there was poop in my basement.  Aaron got his camera out and fairly quickly discovered that the previous owners (we've been there less than a year) had been flushing SOMETHING they shouldn't have.  My theory is Depends, but that's a story for a different day.  He says that he can't push the clog through and we'll have to schedule a different tech to come out with a different machine to blast it with high pressure water for $1000.  Obviously, this wasn't good news but so far, so good on the company's part.

Aaron gets a new cap for our pipe out of his truck and discovers that the new one doesn't fit because the rim of the old had sort of rusted to the pipe and was stuck in there.  He asked my husband for a hammer and chisel ...what?  That alarmed me slightly but I decided to remove myself from the situation because I'm not always the kindest under stress.  I don't know if my husband ended up giving him the tools or if he got something from his truck, but Aaron removed the stuck piece and let my husband know we were good to go.  My husband went downstairs to check things out and ... there was a hole in our pipe.  It wasn't leaking before, so it wasn't there before, and it was right near the opening that Aaron had just been hacking away at, yet Aaron hemmed and hawed and didn't want to take responsibility.  First, he said that there was no way we could know that hole wasn't there before (ummm ... we had been down there all afternoon, staring at this pipe), then he said that when pipes get rusty, they get holes (right, but you slamming away it probably didn't help).  Aaron eventually offered up his boss's cell number but was very nonchalant about the whole thing.

Aaron left and my husband immediately called Mark, Aaron's boss and the owner of this branch.  Mark was a little wishy washy and uncaring too, but we tried to give him the benefit of the doubt; it was Saturday evening, he was home with his kids, and this wasn't a call he wanted to get.  Mark said he would come to our house on Monday, April 30th, which he did.  Long story short on that end, Mark agreed to send someone out to fix the pipe and do their best to push the clog along without the water hose, mostly because they were going to have to cut into our drywall to get the machine into the basement.  We set up our appointment for Wednesday, May 2nd, between 4p and 6p.

At 5.30p, on May 2nd, we got a call that they were a bit behind but would be onsite within the hour.  A little after 6.30p, I got a call that they were still behind but this time, they would DEFINITELY be onsite within the hour.  Around 7.45p, I called to find out what was actually going on and they said the same thing:  we'll be there within the hour.  At this point, I couldn't wait until 9p for a plumber to show up (if they planned on showing up at all), so I rescheduled for Thursday, May 3rd.

The first thing the tech, Nick, said on May 3rd was, I've tried to get a hold of Mark a bunch of times, but he never answered or got back to me.  GREAT.  I don't know much about plumbing, but Mark had promised our pipe would be replaced with a Y pipe; Nick had not been told this and Nick would not do this.  He went to the store and got whatever part he needed (shouldn't that have been in his truck?) and got to work.  He was able to push the clog through fairly easily, which I really appreciate, but also think is TOTAL bull, considering the THOUSAND DOLLAR LINE Aaron tried to feed us.  He was also able to quickly replace our holey pipe with a new pipe, that was still not what we were promised by Mark.

All in all, this was an already unfortunate circumstance, which we didn't bring on ourselves, that was just exacerbated by Mr. Rooter.  As much as I would like to give them big hurrahs for fixing our pipe, they broke it.  And as grateful as I'd like to be that they could push the clog through without ripping a hole in our wall and charging us a thousand dollars, that was apparently a totally legit, normal, easy action that should have been done five days prior.  0/10, would not hire again.

I am 74 with special child 48, my experience with Chris Plumbing was Unprofessional and Chris DID NOT do any work, yet led me to believe he fixed my problem. 11-7-16 I called Chris Plumbing about water ring around toilet, Chris said he had a job shortly but could stop and give me a free estimate.  Came in flip flops, and shorts, no paperwork,I took him to son's upstairs bathroom, Chris jumped up and down said I needed new floor wood rot. I told him I did not need a new floor as I had a new wood floor, toilet, sink, painted in less that two years ago, then Chris said he would take the toilet off and check everything out.

Came downstairs in 5 minutes said plumbing fine everything ok but had time to fix it. Went to truck came back with no tool box went up stairs.

Came down in 10 minutes said it would be $100.00, asked if I could take the discount listed on his ad, Chris said he already did that it was $100.00.

My son's caregiver was up stairs the first five minutes, came down went to the basement to get laundry, when Jim came up I was writing the check for Chris thinking Chris did work. I walked to the truck with Chris as he did not give me an invoice and I thought he would write me one, Chris reached into his truck and gave me his business card, no last name, no address, picture of a women and two kids, could hardly read phone #. Chris said he had been listed with Westland Messenger for years and if he get one complaint they will drop his ad, no need to worry gave 30 day warranty which I noted on the check.

Two days later On 7-9-16 I went up stairs to see if my son made his bed. There was water all over the bathroom floor, being by myself I put towels all over the floor. Went down stairs and looked up Chris Plumbing on my iPad. There was a review on Chris Plumbing back in 2011 almost the same as what happened to me, they said Chris said he would come three times to check out his problem and never came, with that I called another Plummer.

They  came right away, Had to snake line, said bad blockage way down, they did fix my problem. If Chris did anything Chris would have found the blockage as well. They charged $114.00 but did do the work. I called Chris and told him I wanted my money back, he said he did not trust me, I hung up.

Sent Chris Plumbing in Galloway a CERTIFIED LETTER asking for my $100.00 they would not sign for the letter. I reported this to Westland Messinger and the BBB.

I feel Chris Scamed me when I told him I did not need a new floor, to take advantage of a 74 year old lady when all he would have had to do was snake the line blockage.

I tell my story so others may not be taken in 15 minutes, I feel like a fool, my son's caregiver told me he could not have done anything in such a short time, said people like this should be stopped. That is why I wrote this, it is the principle of thing, shame on you Chris.

DO NOT PUNISH YOURSELF BY HIRING K&D PLUMBERS.  There are far too many honest, reliable, competent, and hard working plumbers for you to waste your money on this crew.

If you want to feel like a second class citizen, use K&D Plumbing.  David and team were hired to do several plumbing jobs on my house addition.  David's communication with me and my general contractor was horrible and virtually nonexistent.  David would regularly not return calls / messages and failed to follow through on several critical items (i.e., permit coordination) that caused significant delays in the project.  His failure to talk to the paying customer and follow through on promises also caused delays throughout the project.  To cap it all off, David sent one of his plumbers to change out a natural gas feed line to a fireplace.  His plumber had installed it previously, but his work FAILED the City's inspection.  David regularly pulled his plumber from scheduled dates to fix this poor work.  Upon completion of this last bit of work, David overcharged me by $95 for an hour of labor that his plumber did not work.  He agreed to me not having to pay for the 1 hour his employee did not work on my job, but he never sent an adjusted invoice.  In the flurry of paying several trades for their services on my home, I mistakenly overpaid David the $95 for the 1 hour not really worked.  I contacted him quickly to notify him of the error, but he had already cashed my check.  I requested a refund for that overage.  He told me that he 'deserved' the extra money and refused to refund it.  Eventually, he agreed to send me a $95 check.  Well, that date came and went without me receiving a check or hearing a word from David.  After a couple weeks, I again attempted to contact David to inquire about the money and refund.  He told me that he has no intention of returning my money and that it was my problem since I wrote the check.  There is a term for someone who makes promises and does not keep his word.  There is also a term for someone who takes things, in this case nearly $100, that is not rightfully theirs.

Hired Rocky to do a plumbing rough in on a house we are building. Gave him $825 down payment of $3500 total. I paid for the materials. He sent 2 knuckelheads out to the house and they made a huge mess, spilled the purple primer everywhere, it looked like a 3rd grader did the job. Hacked up my floor joists. I had the inspector stop by and he said it would never pass inspections as they had toilets draining into the vent stacks etc... I asked him to deduct the 2 days they worked out there and refund the rest of my money. Never heard another word from him. Run 100 miles an hour away from this scam artist, he really doesnt have a clue.

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