Best Businesses in Columbus, OH

I used this group in the past year for a drain replacement. The quote I received was extremely competitive. Beyond the price, the service was outstanding. Very honest and professional from the minute I talked to him until he left the job. Would highly recommend to others.

I have been using Drain Openers for more than 10 years now. They are wonderful!!! They are always prompt getting to the job, very courteous and their pricing is always fair. The quality of work is superb and I have recommended them to many others over years with no complaints from anyone. Dave and Tina Swisher are the owners and the two men that usually do work for me are Jeremiah and Mike. You can't go wrong with this company!!

Called around for the best price for unclogging a basement floor drain and getting rid of a gawd-awful smell coming from it.  Macon was the lowest, so Tony came out the next day.  He says he removed a hideous, unidentifiable object from the drain and the water flow is clear. I called him back five days later because the smell was still there. He advised we flush bleach down the drain. We poured four gallons of concentrated bleach down the drain over the next four days. However, 12 days after Tony was here, the smell is still there.
Price: $95.00.  
Result: I'm calling Roto-Rooter later today to see what they can do.

I found water seeping into the basement. Jeremy came out and did a thorough inspection of the entire exterior drainage system and quickly diagnosed the issue. He took the time to explain how my drainage system worked and detailed the job to correct the problem. His crew was prompt and courteous and completed the job quickly without disturbing much of the landscaping outside of the trench for the new drain pipe. The wall is nice and dry now!

This company is the best in Grove city, there is no question about the customer service. My 93-year-old mother needed help, and they were there to help her every step of the way. If you have an older home or a newer home this is your company.

John and Chris were able to eliminate my drain problem in a short amount of time, I had one of the other local companies here first, but they wanted 3x the money to fix the same issue! I'll definitely be using John and the team at Plumbing and Drain Professionals from now on! Thank you for taking care of my plumbing!

I've had nothing but amazing experiences with Worly. Being a Designer and project manager, I look for showrooms that carry good quality products, are knowledgeable and are reliable. Jennifer handles all my accounts. She is amazing! She's always helpful both to me and my clients. Their showroom has received a facelift and looks great! The guys in the back are helpful and knowledgable! Overall, nothing but good things to say.

I had three other people come and give me estimates for a piece of broken sump outlet pipe in my yard. Someone came out from the drainworks--already unfriendly to begin with--and told me it'll cost $195 to camera the outlet pipe before he could give me an estimate. Hunh? I have three estimates already and two on the way. Acted annoyed that I wouldn't pay the $195 and drove off. I called to make sure this was their policy, and, basically, this is right--they explained they could only do an estimate for a total replacement if I didn't pay them the $195 to do the same thing I had been charged $0 so far. Three others have given me repair estimates already! Ironically, another estimator actually was waiting for the DW guy to leave and he actually started pulling out a camera right away. After I described what just happened and that I wouldn't be paying him, he stated that, no, they did that as part of their process for actually getting the job--which is totally what I would expect! I'm not paying $195 so that you can give me an estimate--you give me an estimate so that you can get the job! Pathetic!

My wife and I moved to Plain City in June and needed a plumber for a water heater leak. We like to use local companies when possible and found Foust. We called and got an appointment setup the following business day and our issue was a non-emergency. David was the technician that came to the house the following day and he did a great job throughout the day and went from leak inspection to installed & fully functional water heater the same day. I recommend Foust - they did a great job for us.

Our home warranty company contracted The Service People to fix our water heater. Tony came out and diagnosed that a burner assembly wasn't working, which was causing the heater not to heat. He went on vacation, and we spent a godawful four weeks waiting, contacting The Service People, being told the part wasn't there but would be by X day, waiting, contacting them, being told the part had been delayed or not shipped or no it would be there another day, waiting, rinse, repeat. Over the course of contacting them eight times, I was told seven separate dates that the part would *absolutely* be in, and three different and clashing excuses as to why it hadn't arrived (one was that the manufacturer sent the wrong part, so it had to be returned; another was that the original *correct* part had been sent to the wrong location; and the third was that the manufacturer had never run their credit card so had never shipped the part in the first place). I still have no idea what happened to the part. We would have gone to another company after the first week and a half if our warranty company had allowed it. The only bright spot in this story is that as soon as Tony got back from vacation, he worked with our warranty company to get us an entirely new water heater instead because--you guessed it-- they still didn't have the part. So, after a month of no hot water and a week's worth of lunch breaks wasted trying to figure out why, we finally can shower in comfort again. I would not recommend working with this company. I would recommend Tony as a contractor, but hire him on the side, not through The Service People.

We had a leaking and rusted outside pipe and spigot which was causing wood damage so we had to call someone quick. Unfortunately, we found out our home warranty did not cover this repair but since the McAtee plumber was already at the property we decided to have them to the work. He took care of our problem in a timely and professional manner. although we experienced a bit of sticker shock given the cost, the office rep was courteous and helpful. I would have found it somewhat more helpful if I could have been able to speak directly with the repairman on the site. Overall a fairly acceptable experience during a plumbing emergency

Completely unprofessional and unreliable company. Contacted them two weeks ago for a backflow test; they assured me they would be in either the next day or the day after. Never showed, no call explaining what was going on, nothing. Called again yesterday to see what was going on and was assured that they would be in by 1 pm. 1 pm comes and goes, again no call or explanation or anything. After a few hours I call again to see what was going on and leave a message. No response. Then this morning I give them another call and they have the audacity to ignore my call. Would not recommend.

this was the first time i had used mr. rooter for any plumbing repair. the initial price quoted upon arrival and review of my needs was $563.91. the tech was there about 30min and had things apart when he told me that it was taking longer than expected to pull a shower valve off and that it would be an extra $132.36 for the labor. less than 5-10min later he got the valve off. you can do the math.
i am not a fan of such surprises in terms of the additional while in the middle of a job i had already been given a quote on right there on site after initially looking at everything.
i am only writing this review as i've waited for weeks to see if i received a follow up survey from the company to voice my opinion but have not thus the review.

I am 74 with special child 48, my experience with Chris Plumbing was Unprofessional and Chris DID NOT do any work, yet led me to believe he fixed my problem. 11-7-16 I called Chris Plumbing about water ring around toilet, Chris said he had a job shortly but could stop and give me a free estimate.  Came in flip flops, and shorts, no paperwork,I took him to son's upstairs bathroom, Chris jumped up and down said I needed new floor wood rot. I told him I did not need a new floor as I had a new wood floor, toilet, sink, painted in less that two years ago, then Chris said he would take the toilet off and check everything out.

Came downstairs in 5 minutes said plumbing fine everything ok but had time to fix it. Went to truck came back with no tool box went up stairs.

Came down in 10 minutes said it would be $100.00, asked if I could take the discount listed on his ad, Chris said he already did that it was $100.00.

My son's caregiver was up stairs the first five minutes, came down went to the basement to get laundry, when Jim came up I was writing the check for Chris thinking Chris did work. I walked to the truck with Chris as he did not give me an invoice and I thought he would write me one, Chris reached into his truck and gave me his business card, no last name, no address, picture of a women and two kids, could hardly read phone #. Chris said he had been listed with Westland Messenger for years and if he get one complaint they will drop his ad, no need to worry gave 30 day warranty which I noted on the check.

Two days later On 7-9-16 I went up stairs to see if my son made his bed. There was water all over the bathroom floor, being by myself I put towels all over the floor. Went down stairs and looked up Chris Plumbing on my iPad. There was a review on Chris Plumbing back in 2011 almost the same as what happened to me, they said Chris said he would come three times to check out his problem and never came, with that I called another Plummer.

They  came right away, Had to snake line, said bad blockage way down, they did fix my problem. If Chris did anything Chris would have found the blockage as well. They charged $114.00 but did do the work. I called Chris and told him I wanted my money back, he said he did not trust me, I hung up.

Sent Chris Plumbing in Galloway a CERTIFIED LETTER asking for my $100.00 they would not sign for the letter. I reported this to Westland Messinger and the BBB.

I feel Chris Scamed me when I told him I did not need a new floor, to take advantage of a 74 year old lady when all he would have had to do was snake the line blockage.

I tell my story so others may not be taken in 15 minutes, I feel like a fool, my son's caregiver told me he could not have done anything in such a short time, said people like this should be stopped. That is why I wrote this, it is the principle of thing, shame on you Chris.

DO NOT PUNISH YOURSELF BY HIRING K&D PLUMBERS.  There are far too many honest, reliable, competent, and hard working plumbers for you to waste your money on this crew.

If you want to feel like a second class citizen, use K&D Plumbing.  David and team were hired to do several plumbing jobs on my house addition.  David's communication with me and my general contractor was horrible and virtually nonexistent.  David would regularly not return calls / messages and failed to follow through on several critical items (i.e., permit coordination) that caused significant delays in the project.  His failure to talk to the paying customer and follow through on promises also caused delays throughout the project.  To cap it all off, David sent one of his plumbers to change out a natural gas feed line to a fireplace.  His plumber had installed it previously, but his work FAILED the City's inspection.  David regularly pulled his plumber from scheduled dates to fix this poor work.  Upon completion of this last bit of work, David overcharged me by $95 for an hour of labor that his plumber did not work.  He agreed to me not having to pay for the 1 hour his employee did not work on my job, but he never sent an adjusted invoice.  In the flurry of paying several trades for their services on my home, I mistakenly overpaid David the $95 for the 1 hour not really worked.  I contacted him quickly to notify him of the error, but he had already cashed my check.  I requested a refund for that overage.  He told me that he 'deserved' the extra money and refused to refund it.  Eventually, he agreed to send me a $95 check.  Well, that date came and went without me receiving a check or hearing a word from David.  After a couple weeks, I again attempted to contact David to inquire about the money and refund.  He told me that he has no intention of returning my money and that it was my problem since I wrote the check.  There is a term for someone who makes promises and does not keep his word.  There is also a term for someone who takes things, in this case nearly $100, that is not rightfully theirs.

Mrs. B., 01/08/2016Edit

We are a military family and on a tight budget. I have home warranty to avoid any unexpected home repair expense. My warranty company first American hired T & R Plumbing located 3841 Richard Avenue, Grove City OH 43123, Mr. Rocky (the owner) to repair my garbage disposal. He made an appointment and never showed. I took a day off from work to be there and no plumber. I finally got ahold of Mr. Rocky (the owner and person who made the appointment with me) and he told me that he totally forgot about the appointment. So, we schedule another appointment and again, this clown never show or had the decency to call me. Again, I called and texted him and after constant begging, he sets another appointment. This time he showed, asked for the $65 service fee before he did anything and once I gave him the money, he proceeded to check the garbage disposal (turn the switch on and off and loosing up something under the sink) and tells me that he will call me back Monday to set new appointment to replace the unit. He was barely 10 minutes in my home and left a mess in my kitchen and a non functional sink ( my sink is leaking water). Now I have a sink I can't used and no garbage disposal). Monday comes and no call or sign from this clown. Tuesday I called him and he never calls back, I called and left several messages and texted him and nothing. After trying and trying, I left him another message letting him know I was calling the warranty company and he then called be back . He told me that he was super busy and did not have the time to deal with this, after begging and pleading , he agrees to set an appointment. No surprises, he never showed. Again, calls and calls and he sets another appointment (the last appointment was 12/21/15 (4 days before Christmas). the appointment was for 12/21 between 1 and 4 pm. I texted him the day of the appointment to remind him and called him. Well, 4 pm came and went and no plumber (he is consistently unreliable), I called him at 4 pm and asked him where he was. called him again and finally got ahold of him around 5 pm, and he told me that he was in Dayton and had 3 other service call ahead of me and he will get to my place when he get there. My place is in Blacklick, Columbus and he was in Dayton and was still in the middle of a service call with 3 more service call ahead of me and it was already after 5 pm. He told me that he wont be able to get to me (again) and if I did not like it (he used foul language which I wont repeat here) , i can F**** call the warranty company and them send someone else.
The original service call was placed mid-November 2015, it is now January 7, 2016 (over70 days) and I have no garbage disposal and a sink that is leaking water. The warranty company already paid him for all of the work and they cant do anything but have this absolute irresponsible and scammer plumber finish the job which he hasn't. Please avoid this scammer, he is the worst plumber I have ever had the misfortune to deal with. He is a scammer and created more repair problems than was originally needed. I lost several days off work, the $65 service fee and the use of my sink and still no garbage disposal. If I could give him minus 1 star, I would, too bad the lowest option here is 1 star. This Mr. Rocky is the worst plumber ever.

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