Best Businesses in Columbus, OH

We had such a great experience! Very kind and honest company. They came out to investigate moisture issues we were having. The tech went under our trailer and found no leak. He did not charge us for the visit. Blew me away! We will be using them soon to replace our bathtub and to put in lines for a dishwasher. It's so great to find such an ethical company!

I have been using Drain Openers for more than 10 years now. They are wonderful!!! They are always prompt getting to the job, very courteous and their pricing is always fair. The quality of work is superb and I have recommended them to many others over years with no complaints from anyone. Dave and Tina Swisher are the owners and the two men that usually do work for me are Jeremiah and Mike. You can't go wrong with this company!!

Tony was fantastic!  Same day service on my sump pump, and very reasonable.  The communication via e-mail, phone and text was the best I have ever experienced with any contractor.  Top notch.

Can't really comment on the quality of their work. I first contacted Chapman at the end of May and arranged for the work to be done mid June. Unless you are capable of waiting a very, very long time I suggest you look elsewhere

I did not get a chance to work with this company because they aren't open on saturdays.

We have used the same plumber in Reynoldsburg for 30 years.  This year, I decided to try a new company despite not having problems with my regular plumbers.  A clerical mix-up on the correct arrival time caused a minor delay but no tragedy.

The plumber arrived in very good spirits & with very good customer relations began to diagnose the plumbing issue.  After promptly solving one issue he began work on a secondary issue to replace a bathroom sink elbow pipe.  Problem was, he had no correct parts on his truck.  Issue #2 will be skipped.  We were disappointed the proper part weren't loaded on a plumbers truck but again, no tragedy.

Rates are competitive for the industry.  The plumber to customer attentiveness, and verbal skills were well above average.  No creepy weird guy shows up with plumbers butt, just a professional well spoken business man.  Kudos guys!

I was referred here because they have everything. Well, no they don't. And they don't even know how to make it work...without 5 adapters from this to that to another, just to make a simple fix. Home Depot has the exact part I needed. $12.00

Then, when I returned the two parts I did buy from Worly, totaling $16.00, they charged me $3.00 because THEY got it wrong. THEY gave me the wrong parts because they didn't listen.

I will NOT be back. I will not recommend them to anyone and they do NOT have everything. Including listening skills.  

Bad customer service. Bad interaction. Bad policy on returns. The cashier even said they usually don't have that on there. I'm not sure what it is.

Not again. Not me. Not anyone I know.

I contacted Drainworks last week(Wednesday)to see if I had something going on with a drainpipe. They came to my home right away to tell me that there was a huge issue but someone else would be coming to give me an estimate because Jason was not the person to give estimates. He was very prompt, kind, and courteous. Jim contacted me later the same day to set up an appointment to have the general manager to come out, survey the issue and write and estimate and that he would email me my estimate on Monday, the following week. Ok. All was agreed. Monday, no one came to my property so I am an understanding person and figured I'd give it another day. It is now Tuesday. Still no one to come survey my property to write up an estimate. I contacted Jim at the office and he state that this general manager did write up the estimate but that he must have sent it to the wrong email address. I made sure he had the correct email address. Its 8:30 pm and I still not not have any email with an estimate and have also checked my spam folder. I now feel it's best to do buisness with another company because they are either extremely busy or downright unprofessional.

Overpriced, poor customer service, unprofessional and rude ownership, not worth the trouble and hassle. Better to call another plumber and save yourself a headache.
(See the not recommended reviews below as well - I missed them)

On July 19th Matt gave me an estimate to rebuild two outdoor faucets. He told me he would order parts and have his secretary call me to schedule the work. It's now August 21st and I haven't heard from them. I'll find someone else.

My mom had some issues with her pipes flooding her house and then a mysterious leak. She was very stressed out until they sent out Kyle, who is the hardest worker ever! He located the issue and meticulously replaced and repaired her pipe. Excellent service! They could always use more  employees like Kyle. He really did a good job, very  thorough and determined. Thank you! We will use your services again in the future!

Completely unprofessional and unreliable company. Contacted them two weeks ago for a backflow test; they assured me they would be in either the next day or the day after. Never showed, no call explaining what was going on, nothing. Called again yesterday to see what was going on and was assured that they would be in by 1 pm. 1 pm comes and goes, again no call or explanation or anything. After a few hours I call again to see what was going on and leave a message. No response. Then this morning I give them another call and they have the audacity to ignore my call. Would not recommend.

This update is extremely overdue, but as far as home stuff, I tend to not focus on it with my yelping. But I think it's really important that I inform others what happened when I did find someone to address that root problem I mention in my original review.

I had another private plumber come out, and when addressing this issue with my toilet, he noticed that the soil stack, or as I like to call it, the poop chute, had a gigantic crack in it that ran almost its entire length. The plumbing was exposed and visible to the eye because the kitchen was being remodeled. The same was true when Mr. Rooter was there too.

So, since this soil stack was cracked, it had to be replaced completely. What this meant, is that all that work Mr. Rooter did fixing the plumbing in my kitchen, that I paid like $400 for, had to be ripped back out to replace the soil stack. So I ultimately had to pay to have my kitchen plumbing done three times. Being a licensed, big time plumbing company, Mr. Rooter should not have failed to inspect the soil stack. And when I made efforts to get some sort of refund since the work they did on my kitchen was wasted, I was essentially blown off.

The moral of the story is that they do good plumbing work, but what good is that if they don't do the proper amount of investigation leading up to that work? I'll tell you, it's worth nothing.

I am 74 with special child 48, my experience with Chris Plumbing was Unprofessional and Chris DID NOT do any work, yet led me to believe he fixed my problem. 11-7-16 I called Chris Plumbing about water ring around toilet, Chris said he had a job shortly but could stop and give me a free estimate.  Came in flip flops, and shorts, no paperwork,I took him to son's upstairs bathroom, Chris jumped up and down said I needed new floor wood rot. I told him I did not need a new floor as I had a new wood floor, toilet, sink, painted in less that two years ago, then Chris said he would take the toilet off and check everything out.

Came downstairs in 5 minutes said plumbing fine everything ok but had time to fix it. Went to truck came back with no tool box went up stairs.

Came down in 10 minutes said it would be $100.00, asked if I could take the discount listed on his ad, Chris said he already did that it was $100.00.

My son's caregiver was up stairs the first five minutes, came down went to the basement to get laundry, when Jim came up I was writing the check for Chris thinking Chris did work. I walked to the truck with Chris as he did not give me an invoice and I thought he would write me one, Chris reached into his truck and gave me his business card, no last name, no address, picture of a women and two kids, could hardly read phone #. Chris said he had been listed with Westland Messenger for years and if he get one complaint they will drop his ad, no need to worry gave 30 day warranty which I noted on the check.

Two days later On 7-9-16 I went up stairs to see if my son made his bed. There was water all over the bathroom floor, being by myself I put towels all over the floor. Went down stairs and looked up Chris Plumbing on my iPad. There was a review on Chris Plumbing back in 2011 almost the same as what happened to me, they said Chris said he would come three times to check out his problem and never came, with that I called another Plummer.

They  came right away, Had to snake line, said bad blockage way down, they did fix my problem. If Chris did anything Chris would have found the blockage as well. They charged $114.00 but did do the work. I called Chris and told him I wanted my money back, he said he did not trust me, I hung up.

Sent Chris Plumbing in Galloway a CERTIFIED LETTER asking for my $100.00 they would not sign for the letter. I reported this to Westland Messinger and the BBB.

I feel Chris Scamed me when I told him I did not need a new floor, to take advantage of a 74 year old lady when all he would have had to do was snake the line blockage.

I tell my story so others may not be taken in 15 minutes, I feel like a fool, my son's caregiver told me he could not have done anything in such a short time, said people like this should be stopped. That is why I wrote this, it is the principle of thing, shame on you Chris.

DO NOT PUNISH YOURSELF BY HIRING K&D PLUMBERS.  There are far too many honest, reliable, competent, and hard working plumbers for you to waste your money on this crew.

If you want to feel like a second class citizen, use K&D Plumbing.  David and team were hired to do several plumbing jobs on my house addition.  David's communication with me and my general contractor was horrible and virtually nonexistent.  David would regularly not return calls / messages and failed to follow through on several critical items (i.e., permit coordination) that caused significant delays in the project.  His failure to talk to the paying customer and follow through on promises also caused delays throughout the project.  To cap it all off, David sent one of his plumbers to change out a natural gas feed line to a fireplace.  His plumber had installed it previously, but his work FAILED the City's inspection.  David regularly pulled his plumber from scheduled dates to fix this poor work.  Upon completion of this last bit of work, David overcharged me by $95 for an hour of labor that his plumber did not work.  He agreed to me not having to pay for the 1 hour his employee did not work on my job, but he never sent an adjusted invoice.  In the flurry of paying several trades for their services on my home, I mistakenly overpaid David the $95 for the 1 hour not really worked.  I contacted him quickly to notify him of the error, but he had already cashed my check.  I requested a refund for that overage.  He told me that he 'deserved' the extra money and refused to refund it.  Eventually, he agreed to send me a $95 check.  Well, that date came and went without me receiving a check or hearing a word from David.  After a couple weeks, I again attempted to contact David to inquire about the money and refund.  He told me that he has no intention of returning my money and that it was my problem since I wrote the check.  There is a term for someone who makes promises and does not keep his word.  There is also a term for someone who takes things, in this case nearly $100, that is not rightfully theirs.

Hired Rocky to do a plumbing rough in on a house we are building. Gave him $825 down payment of $3500 total. I paid for the materials. He sent 2 knuckelheads out to the house and they made a huge mess, spilled the purple primer everywhere, it looked like a 3rd grader did the job. Hacked up my floor joists. I had the inspector stop by and he said it would never pass inspections as they had toilets draining into the vent stacks etc... I asked him to deduct the 2 days they worked out there and refund the rest of my money. Never heard another word from him. Run 100 miles an hour away from this scam artist, he really doesnt have a clue.

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