Best Businesses in Columbus, OH

Doesn't get any better or honest and fair.  I wish every company operated as they do.  I would definitely recommend

I have been using Drain Openers for more than 10 years now. They are wonderful!!! They are always prompt getting to the job, very courteous and their pricing is always fair. The quality of work is superb and I have recommended them to many others over years with no complaints from anyone. Dave and Tina Swisher are the owners and the two men that usually do work for me are Jeremiah and Mike. You can't go wrong with this company!!

Tony was fantastic!  Same day service on my sump pump, and very reasonable.  The communication via e-mail, phone and text was the best I have ever experienced with any contractor.  Top notch.

UPDATE: Upon double checking, we found no such communication at all with Jeremy as he describes in his response.  We had no idea he had decided he couldn't do anything; he didn't email or text or call with any such communication.  As far as we knew, he had not made any decision and needed more information--and hence his initial commitment to us to come back out.

Jeremy originally came out on March 4.  His initial take on the situation was that this is typical for this area and I've never had one beat me yet.  So his sudden Yelp response of I decided it can't be done is, in my opinion, a rather questionable last-minute excuse made after he's been called out for lack of communication.

Anyway.  Like I said, in our initial meeting on March 4 he had committed to us to come back out in the next week or two to do detailed site measurements but didn't follow up on that for quite some time, and didn't communicate anything for several weeks despite my wife calling his office (March 21) and emailing him.  I finally emailed him on April 1 to ask, Are you still interested in looking more closely at my back yard situation?  If not, just let me know.  Otherwise, please let me know when you plan to be by to assess the situation.

To Jeremy's credit, he responded in 6 minutes via email.  But, his explanation had NOTHING to do with inclement weather delays; instead he talked about some personal medical issues.  Unfortunately, I accepted those at face value.  And now when confronted with the facts he says the delay was due to inclement weather?

In that same email communication he committed to coming out that same week on Friday, April 5, which I again took at face value.

And that was the absolute LAST we ever heard from Jeremy--that is, until moments after my initial Yelp review went up at 11pm.  Now his story is I came out April 5 and decided it couldn't be done.  If he came out, he did not specifically schedule a time to meet with us that day.  Nor did he let us know afterward that he had been there, or made any decision about whether or not to do the job.  I might add that my wife is home all day, and most certainly would have seen Jeremy making any detailed site measurements as he originally described--and yet she saw no such detailed or extensive activity, nor did she see any indications of any such activity.

Further, at no point did my wife deal with Jeremy over text messages.  It was all email and voice.  And at no point did my wife receive any text from Jeremy such as he describes.  Yes, I would be very interested in seeing said screenshots of any texts.  Jeremy, you have MY email; please send the screenshots.  And if you had already concluded that you could not make it work properly, then what additional options did you possibly have to offer?

I also find it interesting that if Jeremy thought he had texted us once and never heard back, that he never bothered to follow up with even a second communication, maybe a phone call or email (and we do know that he had our correct email addresses).

It appears that not only did Jeremy make some terrible choices in how he did business with us, but he continues those choices by trying to defend himself on Yelp by apparently not being truthful about how he handled things.  Like I said, I'm OK with being told sorry, I can't help you.  What I'm not OK with is complete lack of communication, made worse by his stated defense of I told you I couldn't do it which simply isn't true.  Had Jeremy told us that, we wouldn't be here on Yelp today.

Also, I find it interesting that his response to me is virtually the same as his response below to Henk D.

Buyer beware.

This company is the best in Grove city, there is no question about the customer service. My 93-year-old mother needed help, and they were there to help her every step of the way. If you have an older home or a newer home this is your company.

John and Chris were able to eliminate my drain problem in a short amount of time, I had one of the other local companies here first, but they wanted 3x the money to fix the same issue! I'll definitely be using John and the team at Plumbing and Drain Professionals from now on! Thank you for taking care of my plumbing!

Unresponsive to repeated calls to find a simple part (sweeps) to shower doors that we purchased through them

First thanks to jack l woods for recommending them. I needed a new sump pump to street drain line. The quote was quick and totally  reasonable. It did take a couple weeks to complete due to a extra thick carport pad. Thanks to big b concrete for  taking care of that. I would take pictures of the work but that is pointless. They cut the sod, rolled it out of the way then did their thing.  They showed up a little before 8 and I had new piping by lunch. With as good as these guys were if they hadn't been chewing through maple tree roots they probably would have been done by 10. The best compliment  I can really pay is to say that they will be the first I recommend to anyone for this sort of work. I don't normally give 5 but there really is no room for improvement with these guys.

I've used Foust Plumbing twice now. Both times I received excellent service! The plumbers were nice, courteous, and didn't try to talk me into unnecessary repairs. The first guy actually fixed a second shower for free! The second guy could have easily told me that I needed to have a hole cut into the wall to fix a leaking shower faucet, but instead found a way to fix it without damaging the wall. I will totally call them again and recommend them to friends.

Our home warranty called The Service People to replace a water heater that was leaking.
Tony did a wonderful job, and even cleaned up before leaving.
I would give them 5 stars, except for the $175 permit fee that was charged, when the permit fee in Pickerington is only $60. I understand adding a little bit to the permit fee as an administrative costs but near 3 times the fee is outrageous.
When I called the office administrator about it, she said it was decided by the technician, when I asked Tony about it, he said it was decided by the office, leaving messages for an explanation of the difference resulted in no-one responding. Finally I asked the home warranty company to find out for me, and they got a similar vague answer.
Conclusion, they will do an awesome job for you, BUT if there are any permits needed, take a minute to call your municipal/city office beforehand so they can't pull a quick one on you.

Our home warranty company scheduled us with McAtee when our furnace went out. They know we are stuck with them and have been drawing out this process for weeks now, while we are without heat in our home. There was a 5 day wait to get on the calendar to begin with. After an emergency scheduling problem, McAtee put us at the end of the line and we had to wait 5 more days to have a technician come out. A part had to be ordered and we were told we would have it in a day or two. We are now being told we have to wait a week for someone to come back and fix it. It is extra frustrating that we are waiting on a simple valve - it seems they should be able to work us in. The technician's first comment was how cold it is in our house - of course it is, we are on 3 weeks without heat and McAtee's staff doesn't seem to care. Will never recommend this company and would never use them if it weren't for being stuck by the warranty company.

We called Baumann Plumbing with a clogged drain issue we couldn't fix ourselves. I gave them a call late in the day and they said someone would be out the next morning by 8:30 am. Very quick turnaround compared to other companies I called. Sure enough... Gary showed up to help resolve the issue. He was very professional, friendly, and fixed our problem in under an hour. Baumann will now ALWAYS be our first call when we need a plumber. A big thank you to Gary for excellent service and a quick fix at a reasonable price!

Well, I had a tech come out to snake my kitchen sink. To make a long story short... My pipe ended up broke, still unable to use kitchen sink AND they charged me full price not knowing if the problem was solved . Have not received a call back from manager. Just a little disappointed.

I am 74 with special child 48, my experience with Chris Plumbing was Unprofessional and Chris DID NOT do any work, yet led me to believe he fixed my problem. 11-7-16 I called Chris Plumbing about water ring around toilet, Chris said he had a job shortly but could stop and give me a free estimate.  Came in flip flops, and shorts, no paperwork,I took him to son's upstairs bathroom, Chris jumped up and down said I needed new floor wood rot. I told him I did not need a new floor as I had a new wood floor, toilet, sink, painted in less that two years ago, then Chris said he would take the toilet off and check everything out.

Came downstairs in 5 minutes said plumbing fine everything ok but had time to fix it. Went to truck came back with no tool box went up stairs.

Came down in 10 minutes said it would be $100.00, asked if I could take the discount listed on his ad, Chris said he already did that it was $100.00.

My son's caregiver was up stairs the first five minutes, came down went to the basement to get laundry, when Jim came up I was writing the check for Chris thinking Chris did work. I walked to the truck with Chris as he did not give me an invoice and I thought he would write me one, Chris reached into his truck and gave me his business card, no last name, no address, picture of a women and two kids, could hardly read phone #. Chris said he had been listed with Westland Messenger for years and if he get one complaint they will drop his ad, no need to worry gave 30 day warranty which I noted on the check.

Two days later On 7-9-16 I went up stairs to see if my son made his bed. There was water all over the bathroom floor, being by myself I put towels all over the floor. Went down stairs and looked up Chris Plumbing on my iPad. There was a review on Chris Plumbing back in 2011 almost the same as what happened to me, they said Chris said he would come three times to check out his problem and never came, with that I called another Plummer.

They  came right away, Had to snake line, said bad blockage way down, they did fix my problem. If Chris did anything Chris would have found the blockage as well. They charged $114.00 but did do the work. I called Chris and told him I wanted my money back, he said he did not trust me, I hung up.

Sent Chris Plumbing in Galloway a CERTIFIED LETTER asking for my $100.00 they would not sign for the letter. I reported this to Westland Messinger and the BBB.

I feel Chris Scamed me when I told him I did not need a new floor, to take advantage of a 74 year old lady when all he would have had to do was snake the line blockage.

I tell my story so others may not be taken in 15 minutes, I feel like a fool, my son's caregiver told me he could not have done anything in such a short time, said people like this should be stopped. That is why I wrote this, it is the principle of thing, shame on you Chris.

DO NOT PUNISH YOURSELF BY HIRING K&D PLUMBERS.  There are far too many honest, reliable, competent, and hard working plumbers for you to waste your money on this crew.

If you want to feel like a second class citizen, use K&D Plumbing.  David and team were hired to do several plumbing jobs on my house addition.  David's communication with me and my general contractor was horrible and virtually nonexistent.  David would regularly not return calls / messages and failed to follow through on several critical items (i.e., permit coordination) that caused significant delays in the project.  His failure to talk to the paying customer and follow through on promises also caused delays throughout the project.  To cap it all off, David sent one of his plumbers to change out a natural gas feed line to a fireplace.  His plumber had installed it previously, but his work FAILED the City's inspection.  David regularly pulled his plumber from scheduled dates to fix this poor work.  Upon completion of this last bit of work, David overcharged me by $95 for an hour of labor that his plumber did not work.  He agreed to me not having to pay for the 1 hour his employee did not work on my job, but he never sent an adjusted invoice.  In the flurry of paying several trades for their services on my home, I mistakenly overpaid David the $95 for the 1 hour not really worked.  I contacted him quickly to notify him of the error, but he had already cashed my check.  I requested a refund for that overage.  He told me that he 'deserved' the extra money and refused to refund it.  Eventually, he agreed to send me a $95 check.  Well, that date came and went without me receiving a check or hearing a word from David.  After a couple weeks, I again attempted to contact David to inquire about the money and refund.  He told me that he has no intention of returning my money and that it was my problem since I wrote the check.  There is a term for someone who makes promises and does not keep his word.  There is also a term for someone who takes things, in this case nearly $100, that is not rightfully theirs.

Hired Rocky to do a plumbing rough in on a house we are building. Gave him $825 down payment of $3500 total. I paid for the materials. He sent 2 knuckelheads out to the house and they made a huge mess, spilled the purple primer everywhere, it looked like a 3rd grader did the job. Hacked up my floor joists. I had the inspector stop by and he said it would never pass inspections as they had toilets draining into the vent stacks etc... I asked him to deduct the 2 days they worked out there and refund the rest of my money. Never heard another word from him. Run 100 miles an hour away from this scam artist, he really doesnt have a clue.

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