Best Businesses in Columbus, OH

I used this group in the past year for a drain replacement. The quote I received was extremely competitive. Beyond the price, the service was outstanding. Very honest and professional from the minute I talked to him until he left the job. Would highly recommend to others.

I have been using Drain Openers for more than 10 years now. They are wonderful!!! They are always prompt getting to the job, very courteous and their pricing is always fair. The quality of work is superb and I have recommended them to many others over years with no complaints from anyone. Dave and Tina Swisher are the owners and the two men that usually do work for me are Jeremiah and Mike. You can't go wrong with this company!!

Tony was fantastic!  Same day service on my sump pump, and very reasonable.  The communication via e-mail, phone and text was the best I have ever experienced with any contractor.  Top notch.

I found water seeping into the basement. Jeremy came out and did a thorough inspection of the entire exterior drainage system and quickly diagnosed the issue. He took the time to explain how my drainage system worked and detailed the job to correct the problem. His crew was prompt and courteous and completed the job quickly without disturbing much of the landscaping outside of the trench for the new drain pipe. The wall is nice and dry now!

Highly recommend- I contacted them for a city issue that needed immediate attention. Not only did they come out quickly but fixed at a reasonable rate and did a great job! Would definitely be using them again for any needs. Thank you!

John and Chris were able to eliminate my drain problem in a short amount of time, I had one of the other local companies here first, but they wanted 3x the money to fix the same issue! I'll definitely be using John and the team at Plumbing and Drain Professionals from now on! Thank you for taking care of my plumbing!

I was referred here because they have everything. Well, no they don't. And they don't even know how to make it work...without 5 adapters from this to that to another, just to make a simple fix. Home Depot has the exact part I needed. $12.00

Then, when I returned the two parts I did buy from Worly, totaling $16.00, they charged me $3.00 because THEY got it wrong. THEY gave me the wrong parts because they didn't listen.

I will NOT be back. I will not recommend them to anyone and they do NOT have everything. Including listening skills.  

Bad customer service. Bad interaction. Bad policy on returns. The cashier even said they usually don't have that on there. I'm not sure what it is.

Not again. Not me. Not anyone I know.

Arrived early in the appointment window. Plumber was unfriendly. Told me after an hour that he was physically unable to do the work that needed done. Called for backup but apparently none was available so he just left. Very disappointing.

Overpriced, poor customer service, unprofessional and rude ownership, not worth the trouble and hassle. Better to call another plumber and save yourself a headache.
(See the not recommended reviews below as well - I missed them)

Our home warranty called The Service People to replace a water heater that was leaking.
Tony did a wonderful job, and even cleaned up before leaving.
I would give them 5 stars, except for the $175 permit fee that was charged, when the permit fee in Pickerington is only $60. I understand adding a little bit to the permit fee as an administrative costs but near 3 times the fee is outrageous.
When I called the office administrator about it, she said it was decided by the technician, when I asked Tony about it, he said it was decided by the office, leaving messages for an explanation of the difference resulted in no-one responding. Finally I asked the home warranty company to find out for me, and they got a similar vague answer.
Conclusion, they will do an awesome job for you, BUT if there are any permits needed, take a minute to call your municipal/city office beforehand so they can't pull a quick one on you.

He arrived shortly after notification and went right to work and my problem was resolved in not time at all. He was very polite and professional. He also explained where he encountered the problem..

Completely unprofessional and unreliable company. Contacted them two weeks ago for a backflow test; they assured me they would be in either the next day or the day after. Never showed, no call explaining what was going on, nothing. Called again yesterday to see what was going on and was assured that they would be in by 1 pm. 1 pm comes and goes, again no call or explanation or anything. After a few hours I call again to see what was going on and leave a message. No response. Then this morning I give them another call and they have the audacity to ignore my call. Would not recommend.

Was anxious to get a quote from this company in hopes of saving some money, wrong! Higher than the previous quote by 40%. The serviceman said yes I work on commission and this has been happening all week. won't be calling again.

I am 74 with special child 48, my experience with Chris Plumbing was Unprofessional and Chris DID NOT do any work, yet led me to believe he fixed my problem. 11-7-16 I called Chris Plumbing about water ring around toilet, Chris said he had a job shortly but could stop and give me a free estimate.  Came in flip flops, and shorts, no paperwork,I took him to son's upstairs bathroom, Chris jumped up and down said I needed new floor wood rot. I told him I did not need a new floor as I had a new wood floor, toilet, sink, painted in less that two years ago, then Chris said he would take the toilet off and check everything out.

Came downstairs in 5 minutes said plumbing fine everything ok but had time to fix it. Went to truck came back with no tool box went up stairs.

Came down in 10 minutes said it would be $100.00, asked if I could take the discount listed on his ad, Chris said he already did that it was $100.00.

My son's caregiver was up stairs the first five minutes, came down went to the basement to get laundry, when Jim came up I was writing the check for Chris thinking Chris did work. I walked to the truck with Chris as he did not give me an invoice and I thought he would write me one, Chris reached into his truck and gave me his business card, no last name, no address, picture of a women and two kids, could hardly read phone #. Chris said he had been listed with Westland Messenger for years and if he get one complaint they will drop his ad, no need to worry gave 30 day warranty which I noted on the check.

Two days later On 7-9-16 I went up stairs to see if my son made his bed. There was water all over the bathroom floor, being by myself I put towels all over the floor. Went down stairs and looked up Chris Plumbing on my iPad. There was a review on Chris Plumbing back in 2011 almost the same as what happened to me, they said Chris said he would come three times to check out his problem and never came, with that I called another Plummer.

They  came right away, Had to snake line, said bad blockage way down, they did fix my problem. If Chris did anything Chris would have found the blockage as well. They charged $114.00 but did do the work. I called Chris and told him I wanted my money back, he said he did not trust me, I hung up.

Sent Chris Plumbing in Galloway a CERTIFIED LETTER asking for my $100.00 they would not sign for the letter. I reported this to Westland Messinger and the BBB.

I feel Chris Scamed me when I told him I did not need a new floor, to take advantage of a 74 year old lady when all he would have had to do was snake the line blockage.

I tell my story so others may not be taken in 15 minutes, I feel like a fool, my son's caregiver told me he could not have done anything in such a short time, said people like this should be stopped. That is why I wrote this, it is the principle of thing, shame on you Chris.

DO NOT PUNISH YOURSELF BY HIRING K&D PLUMBERS.  There are far too many honest, reliable, competent, and hard working plumbers for you to waste your money on this crew.

If you want to feel like a second class citizen, use K&D Plumbing.  David and team were hired to do several plumbing jobs on my house addition.  David's communication with me and my general contractor was horrible and virtually nonexistent.  David would regularly not return calls / messages and failed to follow through on several critical items (i.e., permit coordination) that caused significant delays in the project.  His failure to talk to the paying customer and follow through on promises also caused delays throughout the project.  To cap it all off, David sent one of his plumbers to change out a natural gas feed line to a fireplace.  His plumber had installed it previously, but his work FAILED the City's inspection.  David regularly pulled his plumber from scheduled dates to fix this poor work.  Upon completion of this last bit of work, David overcharged me by $95 for an hour of labor that his plumber did not work.  He agreed to me not having to pay for the 1 hour his employee did not work on my job, but he never sent an adjusted invoice.  In the flurry of paying several trades for their services on my home, I mistakenly overpaid David the $95 for the 1 hour not really worked.  I contacted him quickly to notify him of the error, but he had already cashed my check.  I requested a refund for that overage.  He told me that he 'deserved' the extra money and refused to refund it.  Eventually, he agreed to send me a $95 check.  Well, that date came and went without me receiving a check or hearing a word from David.  After a couple weeks, I again attempted to contact David to inquire about the money and refund.  He told me that he has no intention of returning my money and that it was my problem since I wrote the check.  There is a term for someone who makes promises and does not keep his word.  There is also a term for someone who takes things, in this case nearly $100, that is not rightfully theirs.

Hired Rocky to do a plumbing rough in on a house we are building. Gave him $825 down payment of $3500 total. I paid for the materials. He sent 2 knuckelheads out to the house and they made a huge mess, spilled the purple primer everywhere, it looked like a 3rd grader did the job. Hacked up my floor joists. I had the inspector stop by and he said it would never pass inspections as they had toilets draining into the vent stacks etc... I asked him to deduct the 2 days they worked out there and refund the rest of my money. Never heard another word from him. Run 100 miles an hour away from this scam artist, he really doesnt have a clue.

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