Best Businesses in Columbus, OH

Joe and George are great!  We had a days worth of grunt work that no other plumber wanted to do.  Joe fit us in and spent a day taking care of our chores.  I will be forever grateful for my dishwasher, laundry tub, filter and softener.  Would highly recommend them to anyone!

I have been using Drain Openers for more than 10 years now. They are wonderful!!! They are always prompt getting to the job, very courteous and their pricing is always fair. The quality of work is superb and I have recommended them to many others over years with no complaints from anyone. Dave and Tina Swisher are the owners and the two men that usually do work for me are Jeremiah and Mike. You can't go wrong with this company!!

Called around for the best price for unclogging a basement floor drain and getting rid of a gawd-awful smell coming from it.  Macon was the lowest, so Tony came out the next day.  He says he removed a hideous, unidentifiable object from the drain and the water flow is clear. I called him back five days later because the smell was still there. He advised we flush bleach down the drain. We poured four gallons of concentrated bleach down the drain over the next four days. However, 12 days after Tony was here, the smell is still there.
Price: $95.00.  
Result: I'm calling Roto-Rooter later today to see what they can do.

Can't really comment on the quality of their work. I first contacted Chapman at the end of May and arranged for the work to be done mid June. Unless you are capable of waiting a very, very long time I suggest you look elsewhere

Capital City Mechanical helped fix a troublesome situation involving the installation of my dishwasher. Something was done poorly with the line from the washer to my sink when it was initially installed, and Home Depot - the originally installer, refused to fix their mistake.

CCM came to my rescue - why is this noteworthy? Because a lot of plumbers don't want to mess with appliances, and a lot of appliance places refuse to work with plumbing. Seriously. I wouldn't wish this specific situation on my worst enemy.

This company threaded the needle of being able to assist me with both for a reasonable price. Cannot wait to use them for future needs as required.

John and Chris were able to eliminate my drain problem in a short amount of time, I had one of the other local companies here first, but they wanted 3x the money to fix the same issue! I'll definitely be using John and the team at Plumbing and Drain Professionals from now on! Thank you for taking care of my plumbing!

Unresponsive to repeated calls to find a simple part (sweeps) to shower doors that we purchased through them

I called this company for my sink was clogged they came out the same day and was very professional, polite and fast. Would highly recommend this company for anyone who needs plumbing. Trust me it is worth it to call them.

Overpriced, poor customer service, unprofessional and rude ownership, not worth the trouble and hassle. Better to call another plumber and save yourself a headache.
(See the not recommended reviews below as well - I missed them)

Our home warranty company contracted The Service People to fix our water heater. Tony came out and diagnosed that a burner assembly wasn't working, which was causing the heater not to heat. He went on vacation, and we spent a godawful four weeks waiting, contacting The Service People, being told the part wasn't there but would be by X day, waiting, contacting them, being told the part had been delayed or not shipped or no it would be there another day, waiting, rinse, repeat. Over the course of contacting them eight times, I was told seven separate dates that the part would *absolutely* be in, and three different and clashing excuses as to why it hadn't arrived (one was that the manufacturer sent the wrong part, so it had to be returned; another was that the original *correct* part had been sent to the wrong location; and the third was that the manufacturer had never run their credit card so had never shipped the part in the first place). I still have no idea what happened to the part. We would have gone to another company after the first week and a half if our warranty company had allowed it. The only bright spot in this story is that as soon as Tony got back from vacation, he worked with our warranty company to get us an entirely new water heater instead because--you guessed it-- they still didn't have the part. So, after a month of no hot water and a week's worth of lunch breaks wasted trying to figure out why, we finally can shower in comfort again. I would not recommend working with this company. I would recommend Tony as a contractor, but hire him on the side, not through The Service People.

We had a leaking and rusted outside pipe and spigot which was causing wood damage so we had to call someone quick. Unfortunately, we found out our home warranty did not cover this repair but since the McAtee plumber was already at the property we decided to have them to the work. He took care of our problem in a timely and professional manner. although we experienced a bit of sticker shock given the cost, the office rep was courteous and helpful. I would have found it somewhat more helpful if I could have been able to speak directly with the repairman on the site. Overall a fairly acceptable experience during a plumbing emergency

If you are in need of a plumber, please give them a call!  They are highly professional, do not push to fix anything that doesn't need to be fixed and have extremely reasonable prices.  They were also able to get us on the schedule for 2 days after we called.  Everyone else was 2+ weeks.

Good work.... outrageously expensive.

I am 74 with special child 48, my experience with Chris Plumbing was Unprofessional and Chris DID NOT do any work, yet led me to believe he fixed my problem. 11-7-16 I called Chris Plumbing about water ring around toilet, Chris said he had a job shortly but could stop and give me a free estimate.  Came in flip flops, and shorts, no paperwork,I took him to son's upstairs bathroom, Chris jumped up and down said I needed new floor wood rot. I told him I did not need a new floor as I had a new wood floor, toilet, sink, painted in less that two years ago, then Chris said he would take the toilet off and check everything out.

Came downstairs in 5 minutes said plumbing fine everything ok but had time to fix it. Went to truck came back with no tool box went up stairs.

Came down in 10 minutes said it would be $100.00, asked if I could take the discount listed on his ad, Chris said he already did that it was $100.00.

My son's caregiver was up stairs the first five minutes, came down went to the basement to get laundry, when Jim came up I was writing the check for Chris thinking Chris did work. I walked to the truck with Chris as he did not give me an invoice and I thought he would write me one, Chris reached into his truck and gave me his business card, no last name, no address, picture of a women and two kids, could hardly read phone #. Chris said he had been listed with Westland Messenger for years and if he get one complaint they will drop his ad, no need to worry gave 30 day warranty which I noted on the check.

Two days later On 7-9-16 I went up stairs to see if my son made his bed. There was water all over the bathroom floor, being by myself I put towels all over the floor. Went down stairs and looked up Chris Plumbing on my iPad. There was a review on Chris Plumbing back in 2011 almost the same as what happened to me, they said Chris said he would come three times to check out his problem and never came, with that I called another Plummer.

They  came right away, Had to snake line, said bad blockage way down, they did fix my problem. If Chris did anything Chris would have found the blockage as well. They charged $114.00 but did do the work. I called Chris and told him I wanted my money back, he said he did not trust me, I hung up.

Sent Chris Plumbing in Galloway a CERTIFIED LETTER asking for my $100.00 they would not sign for the letter. I reported this to Westland Messinger and the BBB.

I feel Chris Scamed me when I told him I did not need a new floor, to take advantage of a 74 year old lady when all he would have had to do was snake the line blockage.

I tell my story so others may not be taken in 15 minutes, I feel like a fool, my son's caregiver told me he could not have done anything in such a short time, said people like this should be stopped. That is why I wrote this, it is the principle of thing, shame on you Chris.

DO NOT PUNISH YOURSELF BY HIRING K&D PLUMBERS.  There are far too many honest, reliable, competent, and hard working plumbers for you to waste your money on this crew.

If you want to feel like a second class citizen, use K&D Plumbing.  David and team were hired to do several plumbing jobs on my house addition.  David's communication with me and my general contractor was horrible and virtually nonexistent.  David would regularly not return calls / messages and failed to follow through on several critical items (i.e., permit coordination) that caused significant delays in the project.  His failure to talk to the paying customer and follow through on promises also caused delays throughout the project.  To cap it all off, David sent one of his plumbers to change out a natural gas feed line to a fireplace.  His plumber had installed it previously, but his work FAILED the City's inspection.  David regularly pulled his plumber from scheduled dates to fix this poor work.  Upon completion of this last bit of work, David overcharged me by $95 for an hour of labor that his plumber did not work.  He agreed to me not having to pay for the 1 hour his employee did not work on my job, but he never sent an adjusted invoice.  In the flurry of paying several trades for their services on my home, I mistakenly overpaid David the $95 for the 1 hour not really worked.  I contacted him quickly to notify him of the error, but he had already cashed my check.  I requested a refund for that overage.  He told me that he 'deserved' the extra money and refused to refund it.  Eventually, he agreed to send me a $95 check.  Well, that date came and went without me receiving a check or hearing a word from David.  After a couple weeks, I again attempted to contact David to inquire about the money and refund.  He told me that he has no intention of returning my money and that it was my problem since I wrote the check.  There is a term for someone who makes promises and does not keep his word.  There is also a term for someone who takes things, in this case nearly $100, that is not rightfully theirs.

I give them a poor rating related to communication, professionalism, and my overall experience with them, but let me explain. T & R was assigned to me by my home warranty company for a plumbing issue I was having. I called my home warranty company on a sunday evening and placed a claim with the automated system. I had done this before with a different household issue and everything went smoothly, so I had no reason to think twice about doing it again. T & R never contacted me as a contractor had in the past. I waited until later in the day on the following day, Monday, and then called my home warranty company to report that I had never been contacted. At this time, my warranty company got in contact with T & R and I was given an appointment window for the following day, Tuesday from 9am-1pm. After 1pm when T & R never showed up, I called my home warranty company again. They contacted T & R who stated that a man had called them and reported that our issue had been resolved and that we no longer needed a plumber. I am the homeowner, a female, and while I do have a roommate, she is also female and doesn't deal with homeowner issues and we definitely still needed a plumber. I'm not sure if they had another invoice with a similar address and they canceled ours by mistake or what the issue was, but I did not cancel my appointment and no random man did so on behalf. I tried calling the company (which as far as I can tell is just this guy, Rocky, with a cell phone) and got no answer. I called my warranty company back and was told since it was directly before the holidays, there were a limited number of companies that could provide service on such short notice and that due to the previous conflict, T & R refused to make another appointment to provide service to me. After a whole extra debacle with my warranty company, eventually I had another appointment with T&R for Wednesday between 1pm and 5pm. Again, T & R did not show and did not call to let me know he wasn't coming. I called him and he told me he was running behind and he said he could come but that it would be closer to 8pm. At 8pm he still didn't show up. He stated he was running behind and that he would be able to see us the next day, Christmas Eve, at 9 or 10am. At 10am he did not arrive, and I called him again several times, and he replied with a text message Sorry, busy, call back later. About 10:20 he did return my call and stated that he was not able to answer the phone because he was on the line with my warranty company. He said he would be arriving in about a half hour or 45 mins. An hour later he did arrive. He stood looking at a pipe outside and gave me several reasons why he couldn't fix our problem before even attempting to fix it, stated that it was an issue my HOA would have to resolve because all of the lines to the sewage are all connected, that his lines would not be long enough, etc... I am not a plumber, obviously, but no one else had report an issue in the HOA or had plumbers at their home, so NO, this was not an issue for the HOA. Eventually he did run a line down the pipe outside and pulled out what was creating the problem. The night before he came out we noticed water damage on the ceiling in our living room, directly below the bathroom. I showed it to him, sure that since I had not had plumbing issues up until this point, that the house being backed up had created this problem and he guaranteed me that this was a separate issue and that I would have to call my warranty company back and create a separate claim. Again, I am not a plumber, but it seems like 2 separate plumbing issues at the same time is highly unlikely. So to recap, I spent 5 days unable to shower, use as sink, do dishes, or wash laundry waiting on this guy to keep his appointment or at least communicate that he wasn't able to do so. It was not like it was just a clogged toilet, I was having to go to my gym to shower to get ready for work. If I had a regular 9-5 job I would have missed 3 days of work waiting for this company to do what they said they were going to do. To top everything off, when I went to pay, conveniently, his credit card machine was broken until the 7th of January, so I had to write a check, which was extremely inconvenient, as most people use credit cards for just such emergencies when they experience an unexpected problem like this. I called that day and placed another claim with my warranty company to have the leak that is damaging the ceiling looked at and I even gave the benefit of the doubt, since it was a holiday and a weekend and I had some traveling to do myself, and today is wednesday, almost a week later, and I contacted my warranty company to see why a contractor had never contacted me and what do you know, it was supposed to have been T & R. I demanded a different company be assigned to me. I would not do business with this company (and I am being generous with that term) again.

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