Best Businesses in Columbus, OH

Chucks  septic tank service is one of the best plumbing companies as far as cleaning out the drains there is central Ohio area. I would highly recommend this company to anyone who needs that type of service. My mother who is 93 years old had a plumbing issue and they were very kind and very customer service oriented and treated my mother with respect and kindness.

Sewer Pro will be our plumbers from here on out.  We had another plumbing company come out to our house earlier this week and they told us that we had a serious sewer line issue that needed to be address as soon as possible.  They also quoted us an exorbitant amount for the repair.

We reached out to Sewer Pro for another quote. They looked at the video from the other company and in their professional opinion after seeing it they did not see any need for immediate repairs or the urgency the other company was stressing, but the owner offered to still come out to the house.

Tom came out today and listened to our entire story. He even inserted his own camera in our sewer line just to get a better idea of the condition of our line with his eyes. He shook his head and said that he sees nothing that indicates we need any repairs.

Tom did not charge us anything for his visit today or the quote and he saved us from being taken advantage of a predatory plumbing company in the Columbus area. We could not be more thrilled to have had Tom out at our house for a second opinion.

If you need a honest, local plumber please give Tom and Sewer Pro a call. They will treat you fair.

Wow. I was blown away by the service & honesty of Windsor Rooter/Plumbing. You know how sometimes you come across that honest, down to earth company that you'd be happy to do business with? Windsor is hands down one of those companies.
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We needed a plumber to fix what we thought could be a root intrusion, a clogged main, or a break in our main sewer line. My wife gave me the name of two companies, that she had researched, to call and set up initial appointments. Windsor could not do the day of but I was promptly scheduled for the next day. It was a breeze to make an appointment with Windsor.

The other company, could come that day but, couldn't give me even a ball-parked time frame of when they would be there. I got just a 30 minute warning call that they were on the way. The other plumbing company quoted that the repair basically required ripping up part of our driveway to replace sewer pipe and the addition of an access pipe. This was to eliminate their diagnosis: a clog cause by an intrusive tree root into the terracotta sewer pipe.

As with any possibly large home project we always seek out additional opinions & quotes... And boy, am I glad we did!

Justin, the guy that met me for the appointment was honest & straight forward. I gave him the run down of what the company the day prior had told me and we decided that he'd run a camera down and give me his analysis of this 'let's rip up your driveway' root intrusion.

Pretty sure that we he came across the root that he said something along the lines of, 'That's it?'. After running a camera down he let me know that he would not feel ok with ripping up a driveway to fix that small intrusion. That there were much less invasive ways to handle this small amount of root in the sewer line. He did point out a spot a little further into the line from the dreaded intrusion that at some point might become disjointed at a bend in the pipe- something that the initial company didn't mention.

All in all, a root intrusion that nearly cost us a massive chunk in repair costs was handled for far less.

Great contractor to work with. Does excellent work. I highly recommend Ryan and his crew.

This is the second time I've used Mr. West's services for my plumbing needs.
As usual he did an excellent job.  Very professional.  
When he makes an appointment with you he keeps it and shows up when he says he will.  
I will gladly call him again if I have other plumbing issues.

Thank you Eddie, you are the best.

Deb Freitag

I've had two major installations completed by Jon's. A water heater replaced by Drew and a shower stall replacement by Brad and Rich. Big SHOUT-OUT to these great guys. Their work was impeccable. Ryan provided me with a great price quote and the work was completed cleanly and efficiently. Each person I've worked with at Jon's has been friendly and knowledgeable. This company is a great locally-owned business that is highly recommend.

Extremely  pleasant phone and in-person interactions.  Rapid response for a reasonable price - what more can one ask for?

We have now called Scott twice.  The first time was for a leaking outdoor hose.  The second was a true emergency with standing water in our basement bathroom.  He was at our house in 15 minutes despite it being 7:30pm.  I was tremendously impressed!  Then today he replaced out water heater ahead of schedule!  We have hot water again!!!  Scott is a true craftsman and great with customer service.

Just completed my spring checkup, and once again, all Techs, Electrical, Plumbing, and HVAC, are courteous, professional, and provide services that are spot on. Folks, the Carps Club is worth your money; sign up and you won't regret it.

Sincerely, Devoted Clientspring

Scott

This is one of the worst experiences I have ever had with a company. I first called them trying to get an estimate for work. I was no-called no-showed on several different times for appointments to get estimates. Once I finally did get someone to show up for an estimate, they verbally told me what needed done but I could never get a written estimate. I was rarely called by the company and every time I did call, no one knew what was going on. Out of my frustration with a lack of written estimate, I agreed verbally to have the work done. They no-called no-showed several more times when they were supposed to do the work. I requested to speak to the owner. No call back. This all happened in about a 3 week period. It's very apparent they have no care for their customers and they have no desire for business. I would not recommend this company to anyone. Foust Plumbing & Heating in Plain City does service calls to London runs a proper business.

Wow...after seeing all of these negative reviews on this business/guy, not only am I never going to use Riteway Plumbing, I am going to warn others about this business as well. This guy called a friend's employer for services and left a voicemail message with some choice curse words because he could not get ahold of them at that exact moment.  My friend checked and he does not seem to be a customer as of yet, and we sincerely hope it stays that way.  The way that people are talking about him ripping them off in these Yelp reviews, I am sure that he would do the same with that business.  When someone leaves a message with words that a neanderthal/caveman would use, it tells me right then and there that they are not professional about anything.  It certainly prompted me to want to check a bit into him and his business, and I am glad that I did!

Robert Jarrett was contacted to complete my basement project. He didn't complete the painting, drywall and laid warped flooring. He stated he would correct the issues. He is MIA after being paid. Haven't been in contact with him in over 6 mos

From our making an appointment with American Air until the plumber said his job was finished (and guaranteed his work for one year) we experienced nothing but mis-communication, excuses from the plumber who arrived not knowing what the job entailed, parts of the job left unfinished, and a tall tale about why the job wasn't finished.

The person who answered our first call to American Air said a plumber would be out two days later at 2:00. The same person said, I don't typically schedule plumbers, but I'll do my best. At 2:35 no plumber. I had been waiting for a call 30 minutes prior. We called the office to hear, your appointment is Thursday between 10:00 AM and 2:00 PM. Another day of waiting for me. At 2:00 PM the plumber arrived having no idea what our plumbing problem was even though we told the office. I showed him the faucet and asked him to be sure all parts were there. The plumber had to leave to get new stoppers, returned and spent 3 more hours installing kitchen faucets, fixing two bathroom stoppers and replacing the rods that hold the stoppers. We were told the rods were rusted but I never saw them. Did they really need to be replaced? The kitchen faucet was replaced. The plumber left.
I threw away the empty box that the faucet came in and I started to put soap in the dispenser. The soap fell all the way through to the cupboard under the sink. The bottle that holds the soap was not installed. There was no empty bottle anywhere.  All this for $930, an absurd amount of money for the jobs done, one job left undone and the waiting around the house for a wrongly scheduled appointment.

We called the office to say that the faucet job was not finished. We were told that the plumber said WE were supposed to fill the bottle with soap then get under the sink and attach it. SERIOUSLY? The directions that came with the faucet said we were to take off the dispenser top then pour the soap in from the top. (AS WE KNOW HOW TO DO) What the plumber said was simply not the truth!! And where is the bottle that holds the soap? We now have to buy a new bottle for $20 and get it installed ourselves because we had to leave town and American Air couldn't/wouldn't schedule a plumber to install the soap bottle before we left.

STAY CLEAR of this company. I'm shocked that they are even in business.

They didn't speak to us or answer any of our questions. They replaced our sewer line and left. The mess they left cost us thousands to repair and replace. They refused to return to finish the job. They bald face lied to us, saying they finished. They are not plumbers. They are thugs.

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