Best Businesses in Columbus, OH

A+ for response time and getting the work done. F for value. They charged $389 to clear a shower drain.

Nicked my water line while doing a project at home. They arrived within an hour of calling, were personable, professional and helpful. They wrapped up the job in under an hour and the price was very reasonable. Water back on and disaster avoided. Highly recommend.

Professional, friendly and prompt. Got an appointment same day.  Job ended up costing exactly what I was quoted. Would highly recommend and will definitely hire again.

Y'all.

Sit back and relax and let me tell you about the absolutely amazing experience I had with the amazing people behind Ohio Water Heaters (OWH).

Once upon a time my tankless water heater stopped working and I searched the world of Columbus over for quotes on a new heater. I needed a company with flexibility with a  flare of tech savvy and virtual visit options. I filled out contact form after contact form and was told pictures weren't enough and someone would have to come onsite.

Until I connected with Mike of OWH.

Words can't describe how incredible my experience has been with OWH. I sent Mike a picture of my current set up and confidently talked through my options. I wanted to virtually show him the space and we were able to swiftly move to a video call. Mike understood my needs and made an excellent project recommendation. Setting up the appointment was a breeze and I LOVE that OWH has a dedicated client website and utilizes text reminders for the appointment and to notify you of when your tech(s) are on the way.

Austin and Chris were assigned to me job and are great! They answered my billions of questions with style and grace.

The checkout process was fantastic as well. I was impressed to see that they use an iPad checkout process. I immediately received an invoice that included details on my warranties. Bonus - I didn't have to register my product; Mike did it all for me!

Choosing OWH to help me with my water heating (and some light plumbing) needs was a slam dunk win decision!

Installed a new vanity today. Easy to schedule, quick, fair pricing, and he seems like a nice guy! Definitely recommend!

Trevor did a great job! He came in through our warranty for a toilet issue that he quickly remedied and also discovered some unrelated issues with our water heating and piping in our basement. He is very detailed in his work and in noticing areas to improve the plumbing. Much appreciated!

Recently bought a house and discovered a new water leak into the crawl space. I left a voicemail after hours and they responded quickly the next morning via text. The area was fixed that day. The 2 men that came out were very nice and answered any questions we had.

If ever the term singing their praises needed to be taken literally, now is the time.  I am so incredibly impressed and pleased with this company, let me go back 24 hours to explain.

After two weeks of calling around and fighting with other issues, I saw Plumbing One in the Comments section of another home improvement store.  Our water heater failed and with funds as tight as they were, we were particular about the price we were going to pay for the replacement and the cost of installing it.  When I called PO, they (Tom) was quick to answer my questions and, although he was actually on assignment in the field, promised to get the information for what he couldn't quote ASAP and call me back.  He did, within 5 minutes.

Not only was it possible to have it installed this morning, but the price he quoted was half as much as some of these other so-called credible companies.  To make things better, his was a one-time fee versus other per hour rates.  The conundrum now was the need to actually GET the water heater, since we hadn't anticipated the readiness.

He and I spoke several times, as my window of opportunity to lock a next-day appointment was closing.  To make things tougher, when I went to purchase the heater, the (NON)sale price went up $100+.  

After waiting over 15 minutes for assistance that we never received, we walked out and drove to the competition and found a better deal.  Sadly, after we got the item home (I hauled it myself), we realized it was too late to get it done before the weekend and would have to wait until Monday (what's three more days of cold showers and boiling water for cleaning?).

Well, here's the real surprise.  I got a call at 8:03 this morning from servicemen Ron & Tyler, who were in the area and willing to install it IMMEDIATELY or Monday, whichever I preferred.

Do I even need to tell you my answer?

90 minutes later, we were signing the invoice and patiently waiting for them to leave so they wouldn't have to witness the 4-person Fight Zone single-elimination event to see who would be the first two in the hot showers!

Not only do I swear by their excellent service and business acumen, I give an additional hoorah because they managed this despite the recent fire damage to their business, which has supposedly impacted their efficiency...

...not that you'd know it.

I have other upcoming plumbing needs and I already know who I'll be contacting.  I guess it's only appropriate that there motto is, The One To Call.

Bravo gentlemen, bravo.

G and M plumbing is one of the best companies I've ever worked with. They have now done small repairs for me and completed a larger scale project. I could not be happier with the quality of their work AND how well they communicate. I would rather wait until G and M has an opening to have any work done than just pick any old plumbing company. If you need something done right that is priced fairly, you should choose G and M.

This was the second time I used this service. In September they installed new sink in my master bath. Yesterday I call that I need new toilet in our guest bath. The repair guy call back and ask me if 5-5:30pm same day will work for me? Then he call like 4:50 that he's on his way. After about 2 hrs my old toilet was gone and new one instead in its place. I will definitely recommend this place.

Some time ago I called to have a shower faucet repaired. They scheduled a day or two out which isn't ideal with a leaking shower faucet but I was ok with that. Appointment was 4-5pm. Guy called at about 5:05 and said he would be there by 6. I left work early to be there by 4 mind you. 6 pm comes around.. nothing. He calls again at 6:15 and says he is just finishing up and will be there in about a half hour. Frustrating.. not even as much him being late as just not having enough courtesy to tell me BEFORE the time he said he would be there, but fine, I just want it done. I wait.. nothing. 7:30 comes around and he finally shows up at my door. He takes about 15 minutes to fix it, not too bad. Then he starts writing it up and has the nerve to make the remark of Well, it didn't take too long so I'm not going to charge you overtime (or whatever term they use) charges for being out here so late. Really! So $250 for that 15 minute call that you were 3 hours late to and you're going to try to make me feel special by not charging me extra for it? Why thank you! Not. Needless to say, this whole we will pay you if we are late thing is far from true. I would never recommend this place to anyone.

These guys are the best! Everything from the appointment through payment can be done on your phone. They show up on time, assess the situation and get it resolved quickly. We have an older home in Reynoldsburg and have had drain problems. We have used Hesson twice this year and both times they fixed the problem quickly and with a reasonable cost. We highly recommend Hesson Plumbing.

Great guys. Had my plumbing issue fixed in no time and at a great price. I'll definitely use them in the future.

John was very quick to respond to my inquiry about two small plumbing jobs at my home.  He was even able to come complete them just two days after we spoke, which I appreciated.  He is very friendly and clearly very knowledgable. Price was a bit on the high side, but what plumbing service isn't? I would not hesitate to use his services again for any plumbing needs in the future.

I called Mike's Plumbing by just finding him on a Google search yesterday.  I talked to him on the phone and he gave me a quote.  I needed a minor leak fixed under my kitchen sink.  I told
him I would like him to fix it.  He said he could come right over.  He was prompt and very
pleasant, wonderful personality.  The basket had come loose and needed replaced which he
did in about 1/2 hour.  No more leak!  His prices are low compared to two other plumbing
companies that I called for a quote.  Mike's Plumbing is who I will call for all my plumbing
needs from now on.  I had good luck finding Mike's Plumbing and I give him 5 Stars!

Called emergency plumbing services about sewer gases backed up in house and Doug came out to see what the cause was. While we were investigating that issue I pointed out other leaks we had been dealing with. Doug took the time to go over all my concerns with resolutions.

When we got our estimate, we felt it was more than fair and absolutely pleased with it, but it was still a bit more than we had on hand. That's where the front office of EPS came in. They were very understanding and not pushy. When we got funds together scheduling was a breeze.  ESP sent Pete and Kyle out to fix ALL my issues and they did so professionally. The guys were very respectful and courteous.  Highly recommend Emergency Plumbing Services for plumbing woes.

I have used Amanda Plumbing multiple times and each time have had professional and efficient service. Twice my self diagnosis was more involved than was required and they did not try to upsell me but instead did the work that was needed. Prices are average for this type of work, service makes the difference.

We have used this company for 20 years. This is a company that is honest and trustworthy.
We had a company come to check out our cast iron pipes. That company told us our pipes were rotted and they needed to excavate my kitchen, foyer, family room and dining room floors in order to replace the  pipes . Cost $26,000 . Not to mention the fact that we would need to fully replace  entire rooms of floors.
Cruikshank came out and ran the camera from clean out into house and out to street. Also ran from master bathroom to clean out. There is nothing wrong with our pipes. The plumber showed us the video, was nothing like  the one that Atlas Butler showed us.
I would recommend Cruikshank anytime!

I think this guy is just having friends write reviews for him because my experience was nothing like those listed. I chose him over a big company like Roto Rooter because I thought his prices might be better and I'd get better service.

He came on a Friday to tighten up 2 rocking toilets and fix a small leak in our sink. He said he tightened the toilets, only one was actually fixed because after he left we noticed that the other still rocks when sitting on it. Chris informed us that he needed to order a part for the sink that would be in by Monday and he could return and fix it then, estimating the entire job to cost $250 which seems like a lot for tightening toilets (took him 15 minutes) and a leaky sink.

But we were still willing to pay it. Monday came around and no calls, no show. I called and left a message with no response. Today is Tuesday and again I left a message with no returned call and he did not show up today. I assume that he has just given up on our job and won't be returning. I'm hoping that he doesn't expect to be paid for tightening up the one toilet and never returning because that's not happening.

Do yourself a favor and call someone who shows up.

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